Job Title: Senior Regional Recruitment and Outreach Officer (Thames Valley & West London) Location: Thames Valley & West London Salary: £38,784 - £41,064 per annum - SS6 Job type: Full-time, Fixed term for up to 18 months UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: At University College Birmingham, we are transforming lives through career-focused education, outstanding student experiences, and sector-leading financial support. As we continue to grow, we are seeking an ambitious and driven Recruitment and Outreach professional to help strengthen our presence across the Thames Valley and West London and showcase the opportunities available at UCB. This is a high-profile role with significant autonomy and scope to influence regional recruitment strategy and outreach activity. The successful candidate will lead the development and delivery of UCB's schools' recruitment and outreach activity across this key regional growth market, building strong partnerships with schools and colleges, identifying opportunities to strengthen recruitment pipelines, and delivering activity that drives applications and conversion. Working closely with internal stakeholders, the postholder will use market insight, performance data, and regional intelligence to shape engagement activity, enhance UCB's profile, and support wider institutional recruitment objectives. This is a Thames Valley based hybrid role, requiring 1-2 days per month on campus in Birmingham, and offers the opportunity to make a visible and measurable impact within a fast-growing university environment. The ideal candidate will have established school and college contacts across the Thames Valley and/or West London region who can make an immediate impact in this 18-month fixed-term role. Interviews will take place on campus on Tuesday 14th July. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 28th June 2026. Interview Date - Tuesday 14th July 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Senior Regional Talent Acquisition and Outreach Manager, Senior Regional Recruitment and Engagement Lead, Regional Senior Recruitment and Outreach Specialist, Senior Area Recruitment and Outreach Officer, Senior Regional Resourcing and Outreach Partner, Senior Regional Talent Sourcing and Outreach Officer, Senior Regional Hiring and Outreach Manager, Senior Regional Recruitment and Community Outreach Officer, Senior Regional People Acquisition and Outreach Lead, Senior Regional Candidate Attraction and Outreach Manager, will also be considered for this role.
Jun 22, 2026
Contractor
Job Title: Senior Regional Recruitment and Outreach Officer (Thames Valley & West London) Location: Thames Valley & West London Salary: £38,784 - £41,064 per annum - SS6 Job type: Full-time, Fixed term for up to 18 months UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: At University College Birmingham, we are transforming lives through career-focused education, outstanding student experiences, and sector-leading financial support. As we continue to grow, we are seeking an ambitious and driven Recruitment and Outreach professional to help strengthen our presence across the Thames Valley and West London and showcase the opportunities available at UCB. This is a high-profile role with significant autonomy and scope to influence regional recruitment strategy and outreach activity. The successful candidate will lead the development and delivery of UCB's schools' recruitment and outreach activity across this key regional growth market, building strong partnerships with schools and colleges, identifying opportunities to strengthen recruitment pipelines, and delivering activity that drives applications and conversion. Working closely with internal stakeholders, the postholder will use market insight, performance data, and regional intelligence to shape engagement activity, enhance UCB's profile, and support wider institutional recruitment objectives. This is a Thames Valley based hybrid role, requiring 1-2 days per month on campus in Birmingham, and offers the opportunity to make a visible and measurable impact within a fast-growing university environment. The ideal candidate will have established school and college contacts across the Thames Valley and/or West London region who can make an immediate impact in this 18-month fixed-term role. Interviews will take place on campus on Tuesday 14th July. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 28th June 2026. Interview Date - Tuesday 14th July 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Senior Regional Talent Acquisition and Outreach Manager, Senior Regional Recruitment and Engagement Lead, Regional Senior Recruitment and Outreach Specialist, Senior Area Recruitment and Outreach Officer, Senior Regional Resourcing and Outreach Partner, Senior Regional Talent Sourcing and Outreach Officer, Senior Regional Hiring and Outreach Manager, Senior Regional Recruitment and Community Outreach Officer, Senior Regional People Acquisition and Outreach Lead, Senior Regional Candidate Attraction and Outreach Manager, will also be considered for this role.
Are you interested in using your administration skills to support teams that work with children and young people? The Mental Health Support Teams ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator for 30 hours a week due to the growth of the teams. The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract. You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve attending regular meetings in Carlisle. The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements. You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll. Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities. The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded. There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met It is essential that you have: Excellent literacy and numeracy skills at a level that enables you to perform difficult calculations and produce reports Substantial experience of using IT packages particularly MS applications Experience of Health and Safety and premises/facilities management Experience of financial administration You must be: Able to work independently without direct supervision, demonstrating initiative when required. Able to delegate work effectively if applicable. Able to maintain strict confidentiality and work within data protection guidelines. Able to work effectively as a member of a team. Able to work in a thorough and systematic way, paying attention to detail. Able to communicate effectively with a variety of stakeholders. Able to prioritise own workload and meet tight deadlines. Experience of formally line managing staff is advantageous, as this role will include directly line managing staff. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Jun 19, 2026
Full time
Are you interested in using your administration skills to support teams that work with children and young people? The Mental Health Support Teams ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator for 30 hours a week due to the growth of the teams. The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract. You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve attending regular meetings in Carlisle. The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements. You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll. Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities. The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded. There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met It is essential that you have: Excellent literacy and numeracy skills at a level that enables you to perform difficult calculations and produce reports Substantial experience of using IT packages particularly MS applications Experience of Health and Safety and premises/facilities management Experience of financial administration You must be: Able to work independently without direct supervision, demonstrating initiative when required. Able to delegate work effectively if applicable. Able to maintain strict confidentiality and work within data protection guidelines. Able to work effectively as a member of a team. Able to work in a thorough and systematic way, paying attention to detail. Able to communicate effectively with a variety of stakeholders. Able to prioritise own workload and meet tight deadlines. Experience of formally line managing staff is advantageous, as this role will include directly line managing staff. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Partnerships and Engagement Manager As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client s profile, build meaningful partnerships, and create new opportunities for support across the South West. This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs. Position: Partnerships and Engagement Manager Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater. Hours: 37.5 hours per week Salary: £37,000 - £41,250 per annum Contract: Permanent Closing Date: 7th July 2026 About the Role Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work. You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully. Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions. Key areas of responsibility include: Regional Partnerships & Engagement Partnership Development Corporate Partnerships & Charity of the Year Opportunities Networking, Outreach & Profile Raising National Therapy Assessment Centre Engagement Income Generation & Opportunity Development Collaboration & Organisational Development Governance, Compliance & Reporting You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events. About You While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value. This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference. The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come. You will have experience of: Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity. Developing new opportunities, partnerships, or strategic relationships. Influencing, and relationship-building Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes. You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West. The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees. Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 16, 2026
Full time
Partnerships and Engagement Manager As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client s profile, build meaningful partnerships, and create new opportunities for support across the South West. This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs. Position: Partnerships and Engagement Manager Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater. Hours: 37.5 hours per week Salary: £37,000 - £41,250 per annum Contract: Permanent Closing Date: 7th July 2026 About the Role Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work. You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully. Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions. Key areas of responsibility include: Regional Partnerships & Engagement Partnership Development Corporate Partnerships & Charity of the Year Opportunities Networking, Outreach & Profile Raising National Therapy Assessment Centre Engagement Income Generation & Opportunity Development Collaboration & Organisational Development Governance, Compliance & Reporting You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events. About You While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value. This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference. The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come. You will have experience of: Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity. Developing new opportunities, partnerships, or strategic relationships. Influencing, and relationship-building Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes. You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West. The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees. Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Head of Operations Bolton Office with hybrid working Contract type: Permanent, 35 hours per week Salary range: £79,482 - £89,238 per annum Ref: RCN02726 There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate. As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace. You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention. Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you'll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership. An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities. The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role. A commitment to trade union values and worker rights is essential, as is a strong personal commitment to promoting and embedding equity, diversity and inclusion. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. Our selection process Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Sarah Hardman, PA to Simon Browes, Regional Director on or e-mail . For more information about the recruitment and selection process please contact Closing date: 11.59pm, 5 October 2025. If we receive many applications after a week of advertising, we may close this vacancy earlier. Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
Oct 04, 2025
Full time
Head of Operations Bolton Office with hybrid working Contract type: Permanent, 35 hours per week Salary range: £79,482 - £89,238 per annum Ref: RCN02726 There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people. We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate. As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace. You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention. Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you'll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership. An experienced manager, you will need knowledge of contemporary nursing, health & social care issues as well as knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities. The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role. A commitment to trade union values and worker rights is essential, as is a strong personal commitment to promoting and embedding equity, diversity and inclusion. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. Our selection process Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Contact details For more information or for an informal discussion about the role please contact Sarah Hardman, PA to Simon Browes, Regional Director on or e-mail . For more information about the recruitment and selection process please contact Closing date: 11.59pm, 5 October 2025. If we receive many applications after a week of advertising, we may close this vacancy earlier. Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
