Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000-£43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full time, 37.5 hours per week Contract: 12 month fixed term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Organisation's innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you'll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation This Impact Investing Organisation is an independent non profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people's working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 25, 2026
Full time
Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000-£43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full time, 37.5 hours per week Contract: 12 month fixed term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Organisation's innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you'll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation This Impact Investing Organisation is an independent non profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people's working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Junior Strategy Marketing Analyst Location: Feering, Essex Salary: £26,000 £30,000 (DOE) Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) Job Overview We re looking for a curious and motivated Marketing Analyst to join this team in Feering, Essex. This role is ideal for someone who enjoys working with data, research, and insight to help shape strong marketing ideas. You ll support the strategy team by analysing performance, carrying out research, and turning findings into clear, useful insight. Working closely with Client Services and the Creative Studio, you ll help ensure our campaigns are grounded in real audience understanding and evidence. Benefits: Generous Holidays starting from 33 days per annum Birthday leave (post-probation) Tax Free EOT Bonus • Group Life Assurance Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: Carry out desk research, market and competitor analysis, and audience research Analyse campaign and marketing performance to understand what worked and why Turn data and research into clear, meaningful insights Support the creation of insight-led creative and marketing briefs Create simple charts, summaries, and written insight for internal and client use Work closely with Client Services, Creative, and Digital teams to support campaigns Help track KPIs and support reporting and measurement Contribute to internal strategy sessions and brainstorms Maintain accurate records using internal systems Requirements: A degree in Marketing, Business, Data, or a related field (or equivalent experience) Relevant internship or early-career experience in marketing, research, analytics, or strategy Interest in consumer behaviour, marketing, and performance data Ability to interpret data and identify patterns Understanding of basic qualitative and quantitative research methods Strong written communication skills Good organisation and attention to detail A collaborative attitude and willingness to learn
Feb 25, 2026
Full time
Job Title: Junior Strategy Marketing Analyst Location: Feering, Essex Salary: £26,000 £30,000 (DOE) Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) Job Overview We re looking for a curious and motivated Marketing Analyst to join this team in Feering, Essex. This role is ideal for someone who enjoys working with data, research, and insight to help shape strong marketing ideas. You ll support the strategy team by analysing performance, carrying out research, and turning findings into clear, useful insight. Working closely with Client Services and the Creative Studio, you ll help ensure our campaigns are grounded in real audience understanding and evidence. Benefits: Generous Holidays starting from 33 days per annum Birthday leave (post-probation) Tax Free EOT Bonus • Group Life Assurance Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: Carry out desk research, market and competitor analysis, and audience research Analyse campaign and marketing performance to understand what worked and why Turn data and research into clear, meaningful insights Support the creation of insight-led creative and marketing briefs Create simple charts, summaries, and written insight for internal and client use Work closely with Client Services, Creative, and Digital teams to support campaigns Help track KPIs and support reporting and measurement Contribute to internal strategy sessions and brainstorms Maintain accurate records using internal systems Requirements: A degree in Marketing, Business, Data, or a related field (or equivalent experience) Relevant internship or early-career experience in marketing, research, analytics, or strategy Interest in consumer behaviour, marketing, and performance data Ability to interpret data and identify patterns Understanding of basic qualitative and quantitative research methods Strong written communication skills Good organisation and attention to detail A collaborative attitude and willingness to learn
Service Desk Analyst Your new company You'll join an environment that nurtures talent, supports development and encourages collaborative growth based onsite in BA1 Your new role As a 1st Line Service Desk Analyst, you will play a key role in delivering high quality technical support to colleagues across multiple sites. You will act as a first point of contact for IT issues, ensuring tickets are triaged, resolved or escalated efficiently and with excellent customer service. Working onsite five days per week, you will also take part in the team rota, including occasional travel to Bath, Oxford, London and Swindon. Acting as a single point of contact for Service Desk users and keeping tickets updated at all times. Triaging incidents and service requests, providing resolutions and workarounds in line with agreed 1st Line activities. Escalating complex issues to 2nd and 3rd Line teams with clear, detailed notes. Identifying and escalating Priority 1 & 2 issues and Major Incidents to the Service Desk Manager. Maintaining accurate ticket documentation to aid diagnosis and timely resolution. Supporting colleagues by completing New Starter, Mover and Leaver processes. Building and issuing laptops and mobile phones in line with procedure. Completing administrative duties, including asset register maintenance and purchase order requests. Performing daily system checks to ensure operational continuity. Supporting continuous service improvement initiatives alongside the Service Desk Manager. Ensuring technical documentation and knowledge base articles remain accurate and up to date. Acting as an escalation point for customers where appropriate. Procuring equipment as required. Resolving incidents and service requests within agreed SLAs. Participating in the team rota, including core hours and occasional out of hours requirements. What you'll need to succeed Strong written and verbal communication skills. A genuine interest in Information Technology. Excellent interpersonal skills and the ability to communicate technical issues clearly to non-technical users. A positive, energetic attitude and the ability to thrive under pressure. Self awareness and a professional approach when interacting with colleagues and customers. The ability to work effectively as part of a team, building strong working relationships. Resilience when handling challenging situations. Openness to change, with the flexibility to adapt to new processes and ways of working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 25, 2026
Full time
Service Desk Analyst Your new company You'll join an environment that nurtures talent, supports development and encourages collaborative growth based onsite in BA1 Your new role As a 1st Line Service Desk Analyst, you will play a key role in delivering high quality technical support to colleagues across multiple sites. You will act as a first point of contact for IT issues, ensuring tickets are triaged, resolved or escalated efficiently and with excellent customer service. Working onsite five days per week, you will also take part in the team rota, including occasional travel to Bath, Oxford, London and Swindon. Acting as a single point of contact for Service Desk users and keeping tickets updated at all times. Triaging incidents and service requests, providing resolutions and workarounds in line with agreed 1st Line activities. Escalating complex issues to 2nd and 3rd Line teams with clear, detailed notes. Identifying and escalating Priority 1 & 2 issues and Major Incidents to the Service Desk Manager. Maintaining accurate ticket documentation to aid diagnosis and timely resolution. Supporting colleagues by completing New Starter, Mover and Leaver processes. Building and issuing laptops and mobile phones in line with procedure. Completing administrative duties, including asset register maintenance and purchase order requests. Performing daily system checks to ensure operational continuity. Supporting continuous service improvement initiatives alongside the Service Desk Manager. Ensuring technical documentation and knowledge base articles remain accurate and up to date. Acting as an escalation point for customers where appropriate. Procuring equipment as required. Resolving incidents and service requests within agreed SLAs. Participating in the team rota, including core hours and occasional out of hours requirements. What you'll need to succeed Strong written and verbal communication skills. A genuine interest in Information Technology. Excellent interpersonal skills and the ability to communicate technical issues clearly to non-technical users. A positive, energetic attitude and the ability to thrive under pressure. Self awareness and a professional approach when interacting with colleagues and customers. The ability to work effectively as part of a team, building strong working relationships. Resilience when handling challenging situations. Openness to change, with the flexibility to adapt to new processes and ways of working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role We are looking for a Research Analyst to join our Agribusiness Research team in Oxford. Working closely with Team Leads and other senior analysts, you will play a key role in maintaining GlobalData s position as a trusted source of market intelligence on the global agri-commodity markets including sugar, cocoa, coffee, vegetable oils and biofuels. This is an ideal role for someone with a background in economics, agricultural economics, or a related quantitative discipline who is eager to apply their analytical skills to real-world commodity markets and grow into a sector specialist role. Key responsibilities : Assist in the collection, organisation, and maintenance of data covering agri-commodity supply, demand, trade, prices, and policy developments across major producing and consuming countries. Support the development of analytical models and forecasts, working alongside Senior Analysts to update key datasets and validate assumptions. Contribute to the preparation of weekly, monthly, and quarterly publications, ensuring data accuracy and consistency across all outputs. Conduct desk research and quantitative analysis to support market reports, client presentations, and consulting projects. Monitor relevant news, policy changes, and industry developments, helping the team identify emerging trends and risks. Liaise with industry participants including traders, producers, and government agencies to gather information and validate market intelligence. Support the delivery of bespoke client projects and data requests under the guidance of senior analysts and the Agribusiness Consultancy Director. Collaborate with other agribusiness teams (biofuels, oleochemicals, sugar, vegetable oils, coffee, cocoa etc.) to share data and ensure alignment across commodities. Occasionally attend client meetings, industry events, or research trips, representing GlobalData in a professional and informed manner. Role requirements: Degree (Bachelor s or Master s) in Economics, Agricultural Economics, or a related numerate discipline. Strong analytical and quantitative skills, with attention to detail and accuracy. Highly proficient in Microsoft Excel; familiarity with data analysis or visualisation tools (e.g. Power BI, R, Python) is an advantage. Excellent written and verbal communication skills with the ability to present data clearly. An interest in commodity markets, agriculture, and global trade. Highly organised, able to manage multiple projects and meet deadlines in a fast-paced environment. A collaborative mindset and willingness to learn from senior analysts. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Feb 25, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role We are looking for a Research Analyst to join our Agribusiness Research team in Oxford. Working closely with Team Leads and other senior analysts, you will play a key role in maintaining GlobalData s position as a trusted source of market intelligence on the global agri-commodity markets including sugar, cocoa, coffee, vegetable oils and biofuels. This is an ideal role for someone with a background in economics, agricultural economics, or a related quantitative discipline who is eager to apply their analytical skills to real-world commodity markets and grow into a sector specialist role. Key responsibilities : Assist in the collection, organisation, and maintenance of data covering agri-commodity supply, demand, trade, prices, and policy developments across major producing and consuming countries. Support the development of analytical models and forecasts, working alongside Senior Analysts to update key datasets and validate assumptions. Contribute to the preparation of weekly, monthly, and quarterly publications, ensuring data accuracy and consistency across all outputs. Conduct desk research and quantitative analysis to support market reports, client presentations, and consulting projects. Monitor relevant news, policy changes, and industry developments, helping the team identify emerging trends and risks. Liaise with industry participants including traders, producers, and government agencies to gather information and validate market intelligence. Support the delivery of bespoke client projects and data requests under the guidance of senior analysts and the Agribusiness Consultancy Director. Collaborate with other agribusiness teams (biofuels, oleochemicals, sugar, vegetable oils, coffee, cocoa etc.) to share data and ensure alignment across commodities. Occasionally attend client meetings, industry events, or research trips, representing GlobalData in a professional and informed manner. Role requirements: Degree (Bachelor s or Master s) in Economics, Agricultural Economics, or a related numerate discipline. Strong analytical and quantitative skills, with attention to detail and accuracy. Highly proficient in Microsoft Excel; familiarity with data analysis or visualisation tools (e.g. Power BI, R, Python) is an advantage. Excellent written and verbal communication skills with the ability to present data clearly. An interest in commodity markets, agriculture, and global trade. Highly organised, able to manage multiple projects and meet deadlines in a fast-paced environment. A collaborative mindset and willingness to learn from senior analysts. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Overview Citi's Global Markets business is a leading financial services franchise, offering access to trading, hedging, and investment opportunities across asset classes. Our Spread business delivers innovative solutions and market insights to institutional clients worldwide, with a focus on sophisticated trading capabilities and a global footprint. We are seeking a highly motivated and experienced professional to join our team as a VP, Investment Grade Corporates Trader. This role focuses on market making and risk management within the investment-grade corporate bond sector, executing trades, managing inventory, and contributing to strategic positioning to support Citi's Fixed Income franchise. This is an opportunity for an experienced professional to advance their career in a dynamic trading environment at a tier-one investment bank. Responsibilities Manage and optimize a trading book of investment-grade corporate bonds, adhering to risk limits, compliance procedures, and regulatory requirements. Provide competitive pricing and execute trades for institutional clients across investment-grade corporate instruments. Develop and implement trading strategies to identify and capture relative value opportunities, using analytical tools and market intelligence. Continuously monitor market trends, credit developments, and macroeconomic factors affecting the investment-grade corporate bond market. Collaborate with sales, research analysts, and other trading desks to facilitate client flow and share market insights to optimize cross-product opportunities. Contribute to the enhancement of trading analytics, pricing models, and technology to improve desk performance and efficiency. What we need from you Extensive experience as a trader in investment-grade corporate bonds within a major financial institution. Deep understanding of fixed income market dynamics, credit analysis, and product nuances in the investment-grade corporate sector. Proficiency in risk management techniques, including P&L attribution, hedging strategies, and regulatory capital considerations. Strong quantitative and analytical skills with the ability to interpret complex market data and develop robust trading ideas. Excellent communication and interpersonal skills, capable of building and maintaining relationships with internal and external stakeholders. Bachelor's or Master's degree in Finance, Economics, Quantitative Finance, or related field. Relevant professional qualifications (e.g., Series 7, 63, CFA) are highly desirable. What Citi can offer you By joining Citi London, you will have a business-casual workplace with a hybrid model (up to 2 days working from home per week), plus a competitive base salary (annually reviewed) and a range of benefits: 27 days annual leave (plus bank holidays) Discretionary annual performance-related bonus Private medical care and life insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to learning and development resources Citi is committed to creating a workplace where everyone feels comfortable bringing their whole self to work every day. We seek the best talent from around the world to join, stay, and thrive. If you are actively working with clients, have a passion for relationships, and want to be part of a successful global franchise, apply today. This job description provides a high-level review of the types of work performed. Other duties may be assigned as required. Certified Role Wording Candidates applying for this role are subject to the FCA and PRA Certification Regime under the Certification Regime, as part of the Individual Accountability Regime. Assessments will consider fitness and propriety, including honesty, financial soundness, and competence. The role may involve interviews, self-disclosures, background checks, and other screening measures. Further guidance: Citi entities must ensure that employees in certified roles are fit and proper to carry out their responsibilities. Note: This description is not exhaustive and may be amended to reflect regulatory and business needs.
Feb 25, 2026
Full time
Overview Citi's Global Markets business is a leading financial services franchise, offering access to trading, hedging, and investment opportunities across asset classes. Our Spread business delivers innovative solutions and market insights to institutional clients worldwide, with a focus on sophisticated trading capabilities and a global footprint. We are seeking a highly motivated and experienced professional to join our team as a VP, Investment Grade Corporates Trader. This role focuses on market making and risk management within the investment-grade corporate bond sector, executing trades, managing inventory, and contributing to strategic positioning to support Citi's Fixed Income franchise. This is an opportunity for an experienced professional to advance their career in a dynamic trading environment at a tier-one investment bank. Responsibilities Manage and optimize a trading book of investment-grade corporate bonds, adhering to risk limits, compliance procedures, and regulatory requirements. Provide competitive pricing and execute trades for institutional clients across investment-grade corporate instruments. Develop and implement trading strategies to identify and capture relative value opportunities, using analytical tools and market intelligence. Continuously monitor market trends, credit developments, and macroeconomic factors affecting the investment-grade corporate bond market. Collaborate with sales, research analysts, and other trading desks to facilitate client flow and share market insights to optimize cross-product opportunities. Contribute to the enhancement of trading analytics, pricing models, and technology to improve desk performance and efficiency. What we need from you Extensive experience as a trader in investment-grade corporate bonds within a major financial institution. Deep understanding of fixed income market dynamics, credit analysis, and product nuances in the investment-grade corporate sector. Proficiency in risk management techniques, including P&L attribution, hedging strategies, and regulatory capital considerations. Strong quantitative and analytical skills with the ability to interpret complex market data and develop robust trading ideas. Excellent communication and interpersonal skills, capable of building and maintaining relationships with internal and external stakeholders. Bachelor's or Master's degree in Finance, Economics, Quantitative Finance, or related field. Relevant professional qualifications (e.g., Series 7, 63, CFA) are highly desirable. What Citi can offer you By joining Citi London, you will have a business-casual workplace with a hybrid model (up to 2 days working from home per week), plus a competitive base salary (annually reviewed) and a range of benefits: 27 days annual leave (plus bank holidays) Discretionary annual performance-related bonus Private medical care and life insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to learning and development resources Citi is committed to creating a workplace where everyone feels comfortable bringing their whole self to work every day. We seek the best talent from around the world to join, stay, and thrive. If you are actively working with clients, have a passion for relationships, and want to be part of a successful global franchise, apply today. This job description provides a high-level review of the types of work performed. Other duties may be assigned as required. Certified Role Wording Candidates applying for this role are subject to the FCA and PRA Certification Regime under the Certification Regime, as part of the Individual Accountability Regime. Assessments will consider fitness and propriety, including honesty, financial soundness, and competence. The role may involve interviews, self-disclosures, background checks, and other screening measures. Further guidance: Citi entities must ensure that employees in certified roles are fit and proper to carry out their responsibilities. Note: This description is not exhaustive and may be amended to reflect regulatory and business needs.
Are you ready to embark on an exciting journey in the world of IT? Our client is looking for a vibrant and dedicated Service Desk Administration Assistant to join their dynamic team! This is a fantastic opportunity to contribute to a fast-paced environment while honing your skills in IT support and administration. Summary: Start date: March/April 2026 Duration: 6- 9 months maternity leave cover Location: Plymouth Pay Rate: 17.25 per hour Hours: 37 per week Monday to Friday all onsite What You'll Do: In this role, you will be the backbone of the Service Desk, supporting our Service Desk Analysts with a variety of essential in-office tasks. Your responsibilities will include: Building and configuring IT hardware such as phones, tablets, and laptops. Dispatching stock to various company sites, ensuring teams have what they need to succeed. Collecting equipment from the IT&D stockroom and managing inventory efficiently. Creating, editing, and maintaining user documentation to keep everything organized. Keeping accurate asset and service records to support smooth operations. Fielding incoming help requests via phone and logging incidents or service requests. Carrying out any other duties necessary for the seamless functioning of our team. Who You Are: We're looking for someone who thrives in a collaborative environment and is eager to learn. Here's what you'll need to shine in this role: Strong prioritisation and organisational skills to manage your own workload and meet tight deadlines. A good understanding of IT hardware and software-your tech-savvy nature will be invaluable! Professional and empathetic communication skills to assist users effectively. The ability to work effectively within a team, contributing to a positive atmosphere. If you're enthusiastic about IT and eager to make a difference, we want to hear from you! Don't miss out on this opportunity to grow your skills and work with a passionate team. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 25, 2026
Seasonal
Are you ready to embark on an exciting journey in the world of IT? Our client is looking for a vibrant and dedicated Service Desk Administration Assistant to join their dynamic team! This is a fantastic opportunity to contribute to a fast-paced environment while honing your skills in IT support and administration. Summary: Start date: March/April 2026 Duration: 6- 9 months maternity leave cover Location: Plymouth Pay Rate: 17.25 per hour Hours: 37 per week Monday to Friday all onsite What You'll Do: In this role, you will be the backbone of the Service Desk, supporting our Service Desk Analysts with a variety of essential in-office tasks. Your responsibilities will include: Building and configuring IT hardware such as phones, tablets, and laptops. Dispatching stock to various company sites, ensuring teams have what they need to succeed. Collecting equipment from the IT&D stockroom and managing inventory efficiently. Creating, editing, and maintaining user documentation to keep everything organized. Keeping accurate asset and service records to support smooth operations. Fielding incoming help requests via phone and logging incidents or service requests. Carrying out any other duties necessary for the seamless functioning of our team. Who You Are: We're looking for someone who thrives in a collaborative environment and is eager to learn. Here's what you'll need to shine in this role: Strong prioritisation and organisational skills to manage your own workload and meet tight deadlines. A good understanding of IT hardware and software-your tech-savvy nature will be invaluable! Professional and empathetic communication skills to assist users effectively. The ability to work effectively within a team, contributing to a positive atmosphere. If you're enthusiastic about IT and eager to make a difference, we want to hear from you! Don't miss out on this opportunity to grow your skills and work with a passionate team. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Execution Services team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly motivated and experienced Product Manager to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills. What you'll do Product Strategy & Roadmap Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments. Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts. Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture. Identify and prioritise product enhancements to improve client experience, operational efficiency, and risk management. Champion innovation in lending models, route optimisation, collateral transformation, and digital tooling to maintain a competitive edge. Cross-Functional Leadership Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal. Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams. Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support. Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets. Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives. Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups. Client Engagement & Market Intelligence Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market leading. Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending. Risk, Control & Regulatory Oversight Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks. Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments. Performance & Analytics Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction. Develop KPIs and metrics to track product adoption, utilisation, and impact on business performance. What we'll need from you Significant experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics. Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments. Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting. Experience leading Target Operating Model change and platform transformation programs across complex organisational structures. Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR). Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross functional global teams. Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories. Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL. Experience in delivering digital solutions for securities lending or collateral optimisation. Knowledge of tri party agents, custody platforms, and global settlement infrastructures. Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates. Bachelor's degree in finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Product Management and Development Job Family Product Management Time Type Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 24, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Execution Services team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are seeking a highly motivated and experienced Product Manager to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills. What you'll do Product Strategy & Roadmap Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments. Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts. Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture. Identify and prioritise product enhancements to improve client experience, operational efficiency, and risk management. Champion innovation in lending models, route optimisation, collateral transformation, and digital tooling to maintain a competitive edge. Cross-Functional Leadership Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal. Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams. Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support. Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets. Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives. Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups. Client Engagement & Market Intelligence Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market leading. Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending. Risk, Control & Regulatory Oversight Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks. Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments. Performance & Analytics Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction. Develop KPIs and metrics to track product adoption, utilisation, and impact on business performance. What we'll need from you Significant experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics. Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments. Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting. Experience leading Target Operating Model change and platform transformation programs across complex organisational structures. Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR). Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross functional global teams. Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories. Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL. Experience in delivering digital solutions for securities lending or collateral optimisation. Knowledge of tri party agents, custody platforms, and global settlement infrastructures. Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates. Bachelor's degree in finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Product Management and Development Job Family Product Management Time Type Full time Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Haywards Heath, West Sussex. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Feb 24, 2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Haywards Heath, West Sussex. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Salford Quays, Manchester. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Feb 24, 2026
Full time
We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! Do you have an investigative mind examining motor claims for potential fraud or irregularities? We're on the hunt for an Intelligence Analyst to join our Counter Fraud Services team in Salford Quays, Manchester. As an Intelligence Analyst, you'll be responsible for completing complex desktop research reports, reviewing and analysing fraudulent claims and policies and managing fraud operations. By protecting the business from fraud risks, you'll receive, triage and disseminate all sourced intelligence, ensuring full compliance with company financial crime procedures and policies at all times. You'll be a great fit for the role if you have these skills: Analytical: You'll scrutinise large amounts of data where identifying important statistics and interpreting information is key Problem-Solving: You'll be required to tackle intricate problems which require critical thinking and creative solutions. Ability to find solutions and connect dots is crucial Communication: Effective communication is essential; collaborating with team members, other departments and sharing findings in a clear and concise manner Proactive & Organised: You'll need to be able to take the initiative, anticipate demands/requirements and plan ahead Working flexibly, you'll spend 4 days at home and 1 day in the office - if you prefer to be in the office more - that's good with us too. Here's a glimpse of what we can offer: Salary of £29,000 to £30,000, depending on experience Monday to Friday, no weekends! 25 days holiday plus 8 bank holidays and an extra 'You' day off for important occasions or just a day for you! Fully supportive team £100 off your car insurance A fun, vibrant and busy place to work What's Involved: You'll receive, triage and disseminate all internally and externally sourced intelligence for use in protecting the business from fraud risks, in line with the department policies and procedures You'll manage a fraud intelligence repository, to include data input, quality, retention and disposal, referring to the Intelligence Manager as necessary You'll undertake desktop research on suspect claims and policies and produce comprehensive intelligence and research reports You'll identify and refer suspect claims and polices to relevant teams using fraud databases and analytics tools You'll produce witness statements on policy misrepresentation and non-disclosure and giving evidence in court You'll be required to meet agreed fraud KPIs and targets You'll maintain an up to date knowledge of market counter fraud activities specific to intelligence and related fraud/financial crime legislation You'll ensure compliance with company financial crime procedures and related policies You'll submit Suspicious Activity Reports as necessary to the Intelligence Manager You'll analyse fraud threats using multiple Excel datasets You'll maintain the fraud intelligence relationships with the Insurance Fraud Bureau (IFB), Insurance Fraud Enforcement Department (IFED) and Insurance Fraud Investigators Group (IFIG) You'll adhere to and consider all regulatory requirements at all times, including TCF, DPA and AML, ensuring compliance. You'll build and maintain relationships both internally and externally You'll comply with health and safety policies at all times You'll carry out duties, activities and tasks as directed within the Claims and Fraud pillar to ensure all departments perform effectively and efficiently and meet the demands of First Central's customers and any third parties. Experience & Knowledge: You've strong motor claims and policy experience. You've fraud intelligence handling in the general insurance (motor) environment. You can undertake research and write reports You've some knowledge of fraud intelligence handling practices You've an awareness of the IFB intelligence model. You've a good understanding of relevant fraud related legislation. You've a good understanding of all aspects of motor insurance. You've excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance. Skills & Qualifications: You're a great communicator, both verbal and written, with the skills to influence and negotiate Organisation, timekeeping and prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications, particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the business exposure to fraud risk You can use initiative to make decisions You've got a sharp eye for detailand accuracy Teamwork makes the dream work! You've the ability to work on own initiative and as part of a team You're confident in presenting complex information in a clear and concise manner. You've got this! You'll strive to drive business improvements to contribute to the success of the business So, what are you waiting for? Apply today! What can we do for you? People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here . Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch. 86% of people would recommend a friend to work at First Central Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more Flexible Bank Holidays Eight flexible bank holidays; you can choose which festivals you observe We're passionate about it. Everyone gets a paid day off annually to volunteer Electric Car Scheme Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing Flexible Working We're flexible; most roles let you mix office and home working. We work fluidly around core hours Your Time in Need Your Time in Need: five days' leave so you can deal with life stuff. We'll support you
Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen click apply for full job details
Feb 24, 2026
Full time
Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen click apply for full job details
Job Description - PMO Analyst - Data Team About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face to face in our offices. Our focus on collaboration and cross functional working is supported with virtual tools that minimise physical travel, hot desking neighbourhoods that create a physical sense of community and Team Charters that our teams co create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength- all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram About the Hiscox Data Team: The Hiscox Data Team is transforming data maturity across the organisation to accelerate business growth and efficiency using Data, Analytics, and AI. The virtual team consists of a central function driving alignment, Business Unit teams identifying commercial value and providing execution capacity and technology providing for Data Engineering and ML Operations services. We aim to empower colleagues by improving data fluency and promote a data driven, insight led culture that supports informed, customer centric decisions. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do. The Role: We are looking for a highly organized and analytical PMO Analyst to support the delivery of strategic data initiatives. This role will play a key part in enabling data driven transformation across underwriting, claims, pricing, customer experience, and regulatory compliance. You will ensure robust governance, reporting, and operational support across a portfolio of data projects. The portfolio of data projects span those being delivered by the Group Data team, other Group functions, and those being led by the Business Units where the Group Data team are supporting delivery. The PMO Analyst role is highly collaborative, working closely with project managers, the central Transformation Office, project delivery leads and the community of delivery roles to track, enable and report upon the delivery work across the project portfolio. Key responsibilities: Project Governance & Support of the portfolio of data projects Maintain the WAVE project management tool for updates to project status, milestone tracking, risks, issues, financial tracking, KPI's and regular reporting to the Transformation Office. Support project managers in planning, documentation, and delivery assurance. Reporting & Insights to support the Group Data team planning and delivery roadmap of the agreed Data Strategy. Provide insights into data project performance using tools like PowerBI, Excel, and JIRA. Prepare reporting packs for project steering committees, risk forums, and Transformation Office. Financial & Resource Management support. Assist in budget tracking and forecasting for the data programme and projects, including vendor spend and internal resource allocation. Monitor capacity planning across data teams, proactively identify potential resource contention. Work closely with stakeholders in the Group Data team, other Group functions, Transformation Office, and the Business Units to ensure alignment and transparency. Facilitate workshops and meetings to support planning, retrospectives, and continuous improvement. Ensure accurate data capture and reporting. Support integration of project data with enterprise platforms. Promote best practice - explain, negotiate, embed and agree best change methodology and governance and develop knowledge management for future projects from past projects. Post Implementation Review / Health Checks - accountable for ensuring all deliveries are reviewed at key points and when completed. Governance/Compliance - enhance and maintain governance for the delivery of the project portfolio, defining clear roles, responsibilities and accountabilities ensuring project delivery is compliant to the standards. Quality management and assurance - establish and manage a schedule of gates and quality reviews to ensure and assure the required change quality standards are consistently delivered. Risk, issue and dependency management - work with relevant project management and stakeholders to identify, manage and track risks, issues and interdependencies across the data project portfolio. Relationship Management - Establishing and maintaining relationships with stakeholders. Actively engage and work collaboratively with colleagues and partners. Collaboration - works as a trusted partner to the business to add value to process and projects by suggestion of new and enhancing ideas for better outcomes. Skills: Experience in a PMO Analyst role within the insurance or financial services sector. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Proficiency in Excel, PowerPoint, and reporting tools (e.g., Power BI, JIRA). Familiarity with insurance data domains such as underwriting, claims, pricing, and regulatory reporting. Able to produce consistent, high quality work with limited supervision and oversight. Able to prioritise competing demands in a challenging delivery environment to ensure that work is delivered to tight timelines. Able to work proactively. Able to remain composed in stressful situations and work under pressure. Organised in work and in time management, with excellent attention to detail. Person Specification: Proven track record in Project Management support, Financial Services preferred but not essential. Excellent communicator and recognising when to adapt their use of language and terminology according to the stakeholders level of knowledge and awareness. This role is not expected to be a technical practitioner, the successful candidate needs to have a strong appreciation and knowledge of methodologies, tools, platforms, frameworks, and approaches to enable appropriate management and governance of the data projects portfolio. Knows what good looks like, can clearly define and describe this in simple terms.
Feb 24, 2026
Full time
Job Description - PMO Analyst - Data Team About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face to face in our offices. Our focus on collaboration and cross functional working is supported with virtual tools that minimise physical travel, hot desking neighbourhoods that create a physical sense of community and Team Charters that our teams co create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength- all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram About the Hiscox Data Team: The Hiscox Data Team is transforming data maturity across the organisation to accelerate business growth and efficiency using Data, Analytics, and AI. The virtual team consists of a central function driving alignment, Business Unit teams identifying commercial value and providing execution capacity and technology providing for Data Engineering and ML Operations services. We aim to empower colleagues by improving data fluency and promote a data driven, insight led culture that supports informed, customer centric decisions. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do. The Role: We are looking for a highly organized and analytical PMO Analyst to support the delivery of strategic data initiatives. This role will play a key part in enabling data driven transformation across underwriting, claims, pricing, customer experience, and regulatory compliance. You will ensure robust governance, reporting, and operational support across a portfolio of data projects. The portfolio of data projects span those being delivered by the Group Data team, other Group functions, and those being led by the Business Units where the Group Data team are supporting delivery. The PMO Analyst role is highly collaborative, working closely with project managers, the central Transformation Office, project delivery leads and the community of delivery roles to track, enable and report upon the delivery work across the project portfolio. Key responsibilities: Project Governance & Support of the portfolio of data projects Maintain the WAVE project management tool for updates to project status, milestone tracking, risks, issues, financial tracking, KPI's and regular reporting to the Transformation Office. Support project managers in planning, documentation, and delivery assurance. Reporting & Insights to support the Group Data team planning and delivery roadmap of the agreed Data Strategy. Provide insights into data project performance using tools like PowerBI, Excel, and JIRA. Prepare reporting packs for project steering committees, risk forums, and Transformation Office. Financial & Resource Management support. Assist in budget tracking and forecasting for the data programme and projects, including vendor spend and internal resource allocation. Monitor capacity planning across data teams, proactively identify potential resource contention. Work closely with stakeholders in the Group Data team, other Group functions, Transformation Office, and the Business Units to ensure alignment and transparency. Facilitate workshops and meetings to support planning, retrospectives, and continuous improvement. Ensure accurate data capture and reporting. Support integration of project data with enterprise platforms. Promote best practice - explain, negotiate, embed and agree best change methodology and governance and develop knowledge management for future projects from past projects. Post Implementation Review / Health Checks - accountable for ensuring all deliveries are reviewed at key points and when completed. Governance/Compliance - enhance and maintain governance for the delivery of the project portfolio, defining clear roles, responsibilities and accountabilities ensuring project delivery is compliant to the standards. Quality management and assurance - establish and manage a schedule of gates and quality reviews to ensure and assure the required change quality standards are consistently delivered. Risk, issue and dependency management - work with relevant project management and stakeholders to identify, manage and track risks, issues and interdependencies across the data project portfolio. Relationship Management - Establishing and maintaining relationships with stakeholders. Actively engage and work collaboratively with colleagues and partners. Collaboration - works as a trusted partner to the business to add value to process and projects by suggestion of new and enhancing ideas for better outcomes. Skills: Experience in a PMO Analyst role within the insurance or financial services sector. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Proficiency in Excel, PowerPoint, and reporting tools (e.g., Power BI, JIRA). Familiarity with insurance data domains such as underwriting, claims, pricing, and regulatory reporting. Able to produce consistent, high quality work with limited supervision and oversight. Able to prioritise competing demands in a challenging delivery environment to ensure that work is delivered to tight timelines. Able to work proactively. Able to remain composed in stressful situations and work under pressure. Organised in work and in time management, with excellent attention to detail. Person Specification: Proven track record in Project Management support, Financial Services preferred but not essential. Excellent communicator and recognising when to adapt their use of language and terminology according to the stakeholders level of knowledge and awareness. This role is not expected to be a technical practitioner, the successful candidate needs to have a strong appreciation and knowledge of methodologies, tools, platforms, frameworks, and approaches to enable appropriate management and governance of the data projects portfolio. Knows what good looks like, can clearly define and describe this in simple terms.
Desktop Support Analyst Liverpool £27,962 - £30,680 (Plus £2,000 Market Forces Premium) The Royal College of Physicians (RCP) is recruiting a desktop support analyst. As part of the IT services team, the desktop support analyst provides support for all RCP IT services to all RCP IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes. Key Responsibilities Deliver departmental objectives and support the wider IT strategy. Provide comprehensive desktop support to users, including hardware troubleshooting and application patch management. Deliver end-to-end IT service management support across the organisation. Support advanced configuration, system setup and IT asset management processes. Ensure adherence to IT policies, standards and guidelines. Identify opportunities for improvement and actively introduce and encourage innovation. About you As a RCP desktop support analyst you should have a can-do, optimistic attitude and have a strong working knowledge of IT service operation, transition and continual service improvement. You will have a strong commitment to developing your IT knowledge and skills and a commitment to strive for service excellence. You should have significant experience in a similar role, be educated to A level or professional standard (e.g. ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English. Benefits include: Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include: 29 days annual leave plus bank holidays group personal pension plan with 7% employer contribution interest-free season ticket loan life assurance annual pay award flexible working hours employee assistance programme - 24/7 advice and support for any work-related issues as well as any problems affecting your home life occupational health team - includes employment and work-related health assessments, health checks and work station assessments cycle to work scheme professional training and development opportunities enhanced maternity and paternity pay staff discounts platform - including discounts on cinema tickets and a range of high street brands About the RCP The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians - doctors who work in hospitals - with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care. We work from two main sites - The Spine, a new state-of-the-art building at the heart of the Knowledge Centre in Liverpool, and an iconic Grade I-listed building overlooking beautiful Regent's Park in central London. We champion an inclusive culture and welcome applications from all sections of society. We value taking care, learning and being collaborative. These values underpin everything we do. Join us to help achieve our vision of a world in which everyone has the best possible health and healthcare. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That's why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us.
Feb 24, 2026
Full time
Desktop Support Analyst Liverpool £27,962 - £30,680 (Plus £2,000 Market Forces Premium) The Royal College of Physicians (RCP) is recruiting a desktop support analyst. As part of the IT services team, the desktop support analyst provides support for all RCP IT services to all RCP IT service users. Responsibilities include; handling incidents or service requests using the incident reporting and request fulfilment processes. Key Responsibilities Deliver departmental objectives and support the wider IT strategy. Provide comprehensive desktop support to users, including hardware troubleshooting and application patch management. Deliver end-to-end IT service management support across the organisation. Support advanced configuration, system setup and IT asset management processes. Ensure adherence to IT policies, standards and guidelines. Identify opportunities for improvement and actively introduce and encourage innovation. About you As a RCP desktop support analyst you should have a can-do, optimistic attitude and have a strong working knowledge of IT service operation, transition and continual service improvement. You will have a strong commitment to developing your IT knowledge and skills and a commitment to strive for service excellence. You should have significant experience in a similar role, be educated to A level or professional standard (e.g. ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English. Benefits include: Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include: 29 days annual leave plus bank holidays group personal pension plan with 7% employer contribution interest-free season ticket loan life assurance annual pay award flexible working hours employee assistance programme - 24/7 advice and support for any work-related issues as well as any problems affecting your home life occupational health team - includes employment and work-related health assessments, health checks and work station assessments cycle to work scheme professional training and development opportunities enhanced maternity and paternity pay staff discounts platform - including discounts on cinema tickets and a range of high street brands About the RCP The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians - doctors who work in hospitals - with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care. We work from two main sites - The Spine, a new state-of-the-art building at the heart of the Knowledge Centre in Liverpool, and an iconic Grade I-listed building overlooking beautiful Regent's Park in central London. We champion an inclusive culture and welcome applications from all sections of society. We value taking care, learning and being collaborative. These values underpin everything we do. Join us to help achieve our vision of a world in which everyone has the best possible health and healthcare. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That's why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us.
Associate Director, Equity Derivatives Quant Modeller Brand: HSBC Area of Interest: Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 20 Feb 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Associate Director, Equities Derivatives Quantitative Modeller. Our Equity Derivatives Quants, sit within the Corporate & Institutional Banking department and are pivotal in designing, developing and delivering models for the wider group. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Design, develop, test and document the models developed to our HSBC standards Develop and expand the quantitative tooling required to support the bank's platform Develop and maintain technical solutions for the platform, in this case, being trading desks, product control and traded risk Analyse and provide support for any issues that are identified in the models Design and develop a new pricing library in Rust Deliver the calculation infrastructure required for fundamental review of the trading book, and regulatory reporting Design and develop the intraday risk and P&L calculations To be successful in this role you should meet the following requirements: Proven working experience as a Quantitative Analyst, developing models in quantitative finance Education in mathematical finance, science or mathematics Knowledge of standard pricing models used in the investment banking industry, this could include black-scholes, bachelier, local and stochastic volatility models C++ experience (preferably using Visual Studio), with some knowledge of modern C++ Have exposure to Equity Derivatives products and models Ability to multi-task, and work well under pressure, with strong problem-solving and decision-making skills Excellent verbal and written communication skills, with very strong analytical skills Possess high levels of stakeholder management to influence complex and diverse scenarios through articulate communication Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Feb 23, 2026
Full time
Associate Director, Equity Derivatives Quant Modeller Brand: HSBC Area of Interest: Location: London, GB, E14 5HQ Work style: Hybrid Worker Date: 20 Feb 2026 If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Associate Director, Equities Derivatives Quantitative Modeller. Our Equity Derivatives Quants, sit within the Corporate & Institutional Banking department and are pivotal in designing, developing and delivering models for the wider group. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Design, develop, test and document the models developed to our HSBC standards Develop and expand the quantitative tooling required to support the bank's platform Develop and maintain technical solutions for the platform, in this case, being trading desks, product control and traded risk Analyse and provide support for any issues that are identified in the models Design and develop a new pricing library in Rust Deliver the calculation infrastructure required for fundamental review of the trading book, and regulatory reporting Design and develop the intraday risk and P&L calculations To be successful in this role you should meet the following requirements: Proven working experience as a Quantitative Analyst, developing models in quantitative finance Education in mathematical finance, science or mathematics Knowledge of standard pricing models used in the investment banking industry, this could include black-scholes, bachelier, local and stochastic volatility models C++ experience (preferably using Visual Studio), with some knowledge of modern C++ Have exposure to Equity Derivatives products and models Ability to multi-task, and work well under pressure, with strong problem-solving and decision-making skills Excellent verbal and written communication skills, with very strong analytical skills Possess high levels of stakeholder management to influence complex and diverse scenarios through articulate communication Opening up a world of opportunity Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Fintec Recruit Ltd
Chalfont St. Peter, Buckinghamshire
FINTEC recruit is supporting hiring for a Helpdesk role for Technical Support Analyst. This is a permanent position based in Buckinghamshire, with salary depending on experience ranging from £32,000 to £37,000 plus benefits package. This role is primarily office based, working 09:00 am. To 17:30 pm. Monday to Friday, further details on application. Potential of hybrid working. Responsibilities: Responding to incoming telephone support calls and tickets Resolving technical issues or escalating to the development team if required Installing and customising software solutions for customers Maintain supporting records via Jira and closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support Analyst role: Hold an IT Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent in English both spoken and written Full details of the Technical Support Analyst role is available on application. To apply please submit your current CV or apply via our FINTEC recruit website.
Feb 23, 2026
Full time
FINTEC recruit is supporting hiring for a Helpdesk role for Technical Support Analyst. This is a permanent position based in Buckinghamshire, with salary depending on experience ranging from £32,000 to £37,000 plus benefits package. This role is primarily office based, working 09:00 am. To 17:30 pm. Monday to Friday, further details on application. Potential of hybrid working. Responsibilities: Responding to incoming telephone support calls and tickets Resolving technical issues or escalating to the development team if required Installing and customising software solutions for customers Maintain supporting records via Jira and closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support Analyst role: Hold an IT Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent in English both spoken and written Full details of the Technical Support Analyst role is available on application. To apply please submit your current CV or apply via our FINTEC recruit website.
A leading financial services firm in Greater London seeks an Execution Analyst to manage broker relationships and handle trade execution efficiently. This role involves maintaining broker connections, executing trades accurately, and providing operational support to the trading desk in a fast-paced environment. Ideal candidates will have strong communication skills, reliability, and a commitment to process, ensuring seamless daily operations. Prior experience in broking or trade support is a plus but not essential.
Feb 22, 2026
Full time
A leading financial services firm in Greater London seeks an Execution Analyst to manage broker relationships and handle trade execution efficiently. This role involves maintaining broker connections, executing trades accurately, and providing operational support to the trading desk in a fast-paced environment. Ideal candidates will have strong communication skills, reliability, and a commitment to process, ensuring seamless daily operations. Prior experience in broking or trade support is a plus but not essential.
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery teams to ensure not only that our clients receive proper answers to their queries, but also that our product is in line with their expectations. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities Be the first line of contact with our clients, solving their information queries and providing workarounds when necessary. Provide clear and concise explanations to customers, ensuring they understand the issue and resolution steps. Escalate unresolved issues to higher-level support or development teams, providing detailed documentation of the issue and troubleshooting steps taken. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the resolution. Empathise with our clients and see the system from their perspective to find long-term solutions rather than short-term wins. Maintain accurate records of customer interactions and support activities in our ticketing system Create and update support documentation, FAQs and knowledge base articles to assist customers in resolving common issues independently. Work closely with other support engineers and cross-functional teams to share knowledge and best practices. Participate in regular team meetings and training sessions to stay updated on product changes and improvements. Contribute to a positive and collaborative team environment. Qualifications Basic understanding of financial products (Securities, Derivatives, etc.) and the ability to communicate technical information to non-technical staff in a way that is easy to understand. Basic knowledge of excel (formulas, pivot-tables). Highly organized, the capacity to multitask and work within short time constraints. Quick learner, self-motivated, detailed-oriented, and able to work with minimal supervision. Excellent English verbal/listening and written communication skills with demonstrated ability to communicate effectively with cross-functional teams. Preferred Requirements Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity with at least one of the reporting requirements: COREP/FINREP/LIQUIDITY/IFR/MAS610. Basic knowledge of Python and SQL. Benefits 25 days holiday + Bank Holidays Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like! Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis. Company Pension Maternity leave and extraordinary paternity leave Flexible working hours Company laptop Work from home budget/homeset up: £500 for new starters £500 annual training/development subsidy Perkbox
Feb 22, 2026
Full time
Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery teams to ensure not only that our clients receive proper answers to their queries, but also that our product is in line with their expectations. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities Be the first line of contact with our clients, solving their information queries and providing workarounds when necessary. Provide clear and concise explanations to customers, ensuring they understand the issue and resolution steps. Escalate unresolved issues to higher-level support or development teams, providing detailed documentation of the issue and troubleshooting steps taken. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the resolution. Empathise with our clients and see the system from their perspective to find long-term solutions rather than short-term wins. Maintain accurate records of customer interactions and support activities in our ticketing system Create and update support documentation, FAQs and knowledge base articles to assist customers in resolving common issues independently. Work closely with other support engineers and cross-functional teams to share knowledge and best practices. Participate in regular team meetings and training sessions to stay updated on product changes and improvements. Contribute to a positive and collaborative team environment. Qualifications Basic understanding of financial products (Securities, Derivatives, etc.) and the ability to communicate technical information to non-technical staff in a way that is easy to understand. Basic knowledge of excel (formulas, pivot-tables). Highly organized, the capacity to multitask and work within short time constraints. Quick learner, self-motivated, detailed-oriented, and able to work with minimal supervision. Excellent English verbal/listening and written communication skills with demonstrated ability to communicate effectively with cross-functional teams. Preferred Requirements Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity with at least one of the reporting requirements: COREP/FINREP/LIQUIDITY/IFR/MAS610. Basic knowledge of Python and SQL. Benefits 25 days holiday + Bank Holidays Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like! Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis. Company Pension Maternity leave and extraordinary paternity leave Flexible working hours Company laptop Work from home budget/homeset up: £500 for new starters £500 annual training/development subsidy Perkbox
Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000 £43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full-time, 37.5 hours per week Contract: 12-month fixed-term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Institute s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you ll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow-up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well-structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team-wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high-quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation The Impact Investing Institute is an independent non-profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field-building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission-driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under-represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 19, 2026
Contractor
Programme Coordinator We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £34,000 £43,000pa DOE Location: Central London (hybrid: 60% office / 40% home) Hours: Full-time, 37.5 hours per week Contract: 12-month fixed-term Closing date: 28th February 2026 Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March Start date: April 2026 or as soon as available About the Role As Programme Coordinator, you will play a key role in delivering the Impact Investing Institute s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you ll support activities spanning research, stakeholder engagement, project coordination and thought leadership. Key responsibilities include: Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow-up. Supporting and developing relationships with stakeholders across financial services, government, business and civil society. Contributing ideas and supporting constructive discussions during engagements. Assisting communications and engagement activity, including social media, campaigns and sector advocacy. Producing clear and well-structured written materials such as briefings, presentations, articles and fundraising proposals. Conducting desk research and supporting stakeholder engagement to inform research and programme design. Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery. Supporting internal processes, systems improvements and team-wide initiatives. About You We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high-quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support. Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential. Experience in investment, financial services, social impact, policy or related fields is welcome but not required. About the Organisation The Impact Investing Institute is an independent non-profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field-building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission-driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under-represented backgrounds and encourage flexible working. Other roles you may have experience of could include: Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Description - Senior Analyst Payroll & Compliance (EUR015RT) Job Description Senior Analyst Payroll & Compliance (EUR015RT) Work Locations Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD Position Summary Under the direction of the Payroll & Compliance Team Leader the Senior Analyst for Payroll & Compliance will deliver the day-to-day payroll, compliance reporting, tax analysis, and analytical processes as per our agreed timetable and Service level agreements. The analyst will be part of a dedicated customer focused team, whose goal is to offer best-in-class payroll and compliance services to our key stakeholders. We process payroll for approx. 10k UK employees throughout the UK and on behalf of 25 PAYE tax references/owners. Our role is to ensure that our processes for on-cycle payroll and off-cycle payroll are compliant with UK statutory requirements This will require meticulous attention to detail, the ability to understand and interpret statutory legislation within the Payroll Services and Employment Tax arena, and provide a high standard of accurate, detailed analytics, reconciliation, and compliance reporting. Some of the key projects for the UK Payroll & Compliance team are Import/Check payroll input in Oracle Cloud Payroll System, HMRC compliance reporting for PAYE; annual PSA analysis and reporting; P11Ds; Short Term Business Visitors annual return; Additional Holiday Pay monthly calculations; Pension auto enrolment compliance; SOX compliance and controls; Payroll Balance Sheet Reconciliations; General Ledger journals for Payroll; and dealing with HMRC & Employee queries. We are part of a fast-paced Payroll & Compliance industry - as statutory payroll and tax legislation changes regularly, and our business development opportunities, often results in our payroll team being involved in new initiatives and projects. In 2024, our Hilton Payroll Team were awarded the Global Team of the Year Award, presented by the Global Payroll Association. This demonstrates the fantastic teamwork and professionalism of our team, and our aim to deliver excellent service. Hilton UK Payroll & Compliance team is part of the wider Hilton Global Payroll Team. As such, our continued collaboration with our colleagues in Memphis, Virginia, Hyderabad, Watford, and throughout the organization, is an essential part of our continuous journey to provide the best-in-class Payroll and Compliance service to our customers. Key responsibilities You will work with the team to provide excellent customer service support to our key stakeholders and partners, such as our team members, our owners, Finance team, Tax Team, Audit, Technical systems, Pensions providers, P HR Exec Comp, Corporate HR, and Hotel Operations. You will provide accurate and efficient delivery of statutory payroll compliance analysis, reporting and reconciliations, and work closely with the Payroll and Compliance team, to ensure all tasks are delivered on time. Many of the tasks involve pre and post payroll report analysis, investigation, problem solving, interpretation and implementation of new legislation and processes impacting payroll and tax systems. What your day-to-day will be like: Ensure tasks are completed accurately and on time, in accordance with legislative requirements and deadlines. Liaise with peers across HR with reference to new starters, leavers, and other pay-impacting changes to Team Member details. Create and/or maintain management reports, including monthly results, quarterly and year-end reports (i.e., gross payroll, tax deductions, benefit deductions, etc.). Support specialised calculation activities, such as SSP, SMP, Company sick, company maternity pays and Additional holiday pay, and any other calculations as required. Delivery of high standard of reconciliations and presentation of data, and, have a positive and can-do attitude. Strive for continuous improvements. Enhance your skills and knowledge by attending training updates on legislation changes, webinar access to HMRC etc, and provide support to the business with change management activities. Be knowledgeable and current with UK Payroll and tax regulations, statutory requirements and pension legislation relating to Payroll, Pensions, Benefits-in-Kind, and employment related benefits always ensuring Hilton's compliance. Ensure auto enrolment pension processes are complied with for our various Owners' pension schemes, including re-enrolment and staging for new properties. Benefit in Kind analysis and reporting, such as P11D, PSA, Short Term business visitors. Liaison with HMRC, and other 3rd party partners as required. Office of National Statistics surveys and other related audit requests. Correspond in Service Now platform for any support tickets raised to us, or that should be raised by us to our I.T partners. How you will collaborate with others: Attending in-person meetings, MS Teams, Zoom calls, are an essential part of your daily collaboration with others. Work closely with key partners, such as Hilton Data Governance, Compensation& Benefits team, Pension providers and advisers, HR, Finance and Tax teams, Audit teams and Exec Comp to ensure compliance and business needs are met. Integrate with the global payroll and HR teams and provide support with business project calls, and audit calls as required. Liaise with our partners in Hyderabad, India, regarding payroll and compliance related tasks. What projects you will take ownership of: Payroll system testing of new software releases, to ensure compliance with payroll legislation and business requirements. Payroll system report development, and testing. Benefits-in-Kind analysis/review and reporting, Payroll Accounting, and Payroll Compliance activities and task deliverables. Pension auto enrolment compliance, including re-enrolment for our multiple owner schemes, and declarations are submitted timeously. Compliance analysis for business tax returns, such as PSA, Short Term Business Visitors return, HMRC monthly and annual returns, and other statutory tasks. Develop and maintain SOPs/Desktop Procedures, ensuring that key tasks are properly documented and updated in the event of change. Follow company process controls to ensure compliance with Company Policy, SOX, and audit requirements; ensure documentation is relevant and up to date. Follow the timetable of team tasks to ensure deliverables are met to ensure compliance with statutory & legislative deadlines. Daily payroll input relating to starters, leavers, HMRC instructions and information from hotels. Providing data for audit departments upon request What are we looking for? Previous experience in an Analyst or Senior Analyst role/capacity. In-depth knowledge and experience in the latest payroll and tax compliance procedures and legislation. Prior experience of UK statutory payroll calculations, e.g statutory sick pay, maternity pay calcs etc. Advanced excel skills including pivots, vlookups, advanced formatting skills are required. Knowledge and understanding of UK Pension auto-enrolment regulations. Demonstrate decision making, attention to detail, excellent analytical skills and customer care focus. Strong inter-personal skills and able to communicate and influence at all levels. Critical thinker, motivator, collaborative, problem solving abilities. Be able to use own initiative with 'can-do' approach, and able to mentor others if required. Thrive under pressure in a fast paced environment, being able to handle multiple demands and appropriately prioritise responsibilities. Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical skills and decision making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions. Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills. Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft Travel up to 10% on occasion may be required. It would be useful if you have: Knowledge of Oracle Cloud Payroll/HR system and reporting Experience with HMRC Government Gateway System Understanding of payroll accounting practices such as journal entry posting, balance sheet reconciliations, trial balance reviews. Knowledge and understanding of UK Pension auto-enrolment regulations. Experience in Power BI Sharepoint Service Now
Feb 19, 2026
Full time
Job Description - Senior Analyst Payroll & Compliance (EUR015RT) Job Description Senior Analyst Payroll & Compliance (EUR015RT) Work Locations Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD Position Summary Under the direction of the Payroll & Compliance Team Leader the Senior Analyst for Payroll & Compliance will deliver the day-to-day payroll, compliance reporting, tax analysis, and analytical processes as per our agreed timetable and Service level agreements. The analyst will be part of a dedicated customer focused team, whose goal is to offer best-in-class payroll and compliance services to our key stakeholders. We process payroll for approx. 10k UK employees throughout the UK and on behalf of 25 PAYE tax references/owners. Our role is to ensure that our processes for on-cycle payroll and off-cycle payroll are compliant with UK statutory requirements This will require meticulous attention to detail, the ability to understand and interpret statutory legislation within the Payroll Services and Employment Tax arena, and provide a high standard of accurate, detailed analytics, reconciliation, and compliance reporting. Some of the key projects for the UK Payroll & Compliance team are Import/Check payroll input in Oracle Cloud Payroll System, HMRC compliance reporting for PAYE; annual PSA analysis and reporting; P11Ds; Short Term Business Visitors annual return; Additional Holiday Pay monthly calculations; Pension auto enrolment compliance; SOX compliance and controls; Payroll Balance Sheet Reconciliations; General Ledger journals for Payroll; and dealing with HMRC & Employee queries. We are part of a fast-paced Payroll & Compliance industry - as statutory payroll and tax legislation changes regularly, and our business development opportunities, often results in our payroll team being involved in new initiatives and projects. In 2024, our Hilton Payroll Team were awarded the Global Team of the Year Award, presented by the Global Payroll Association. This demonstrates the fantastic teamwork and professionalism of our team, and our aim to deliver excellent service. Hilton UK Payroll & Compliance team is part of the wider Hilton Global Payroll Team. As such, our continued collaboration with our colleagues in Memphis, Virginia, Hyderabad, Watford, and throughout the organization, is an essential part of our continuous journey to provide the best-in-class Payroll and Compliance service to our customers. Key responsibilities You will work with the team to provide excellent customer service support to our key stakeholders and partners, such as our team members, our owners, Finance team, Tax Team, Audit, Technical systems, Pensions providers, P HR Exec Comp, Corporate HR, and Hotel Operations. You will provide accurate and efficient delivery of statutory payroll compliance analysis, reporting and reconciliations, and work closely with the Payroll and Compliance team, to ensure all tasks are delivered on time. Many of the tasks involve pre and post payroll report analysis, investigation, problem solving, interpretation and implementation of new legislation and processes impacting payroll and tax systems. What your day-to-day will be like: Ensure tasks are completed accurately and on time, in accordance with legislative requirements and deadlines. Liaise with peers across HR with reference to new starters, leavers, and other pay-impacting changes to Team Member details. Create and/or maintain management reports, including monthly results, quarterly and year-end reports (i.e., gross payroll, tax deductions, benefit deductions, etc.). Support specialised calculation activities, such as SSP, SMP, Company sick, company maternity pays and Additional holiday pay, and any other calculations as required. Delivery of high standard of reconciliations and presentation of data, and, have a positive and can-do attitude. Strive for continuous improvements. Enhance your skills and knowledge by attending training updates on legislation changes, webinar access to HMRC etc, and provide support to the business with change management activities. Be knowledgeable and current with UK Payroll and tax regulations, statutory requirements and pension legislation relating to Payroll, Pensions, Benefits-in-Kind, and employment related benefits always ensuring Hilton's compliance. Ensure auto enrolment pension processes are complied with for our various Owners' pension schemes, including re-enrolment and staging for new properties. Benefit in Kind analysis and reporting, such as P11D, PSA, Short Term business visitors. Liaison with HMRC, and other 3rd party partners as required. Office of National Statistics surveys and other related audit requests. Correspond in Service Now platform for any support tickets raised to us, or that should be raised by us to our I.T partners. How you will collaborate with others: Attending in-person meetings, MS Teams, Zoom calls, are an essential part of your daily collaboration with others. Work closely with key partners, such as Hilton Data Governance, Compensation& Benefits team, Pension providers and advisers, HR, Finance and Tax teams, Audit teams and Exec Comp to ensure compliance and business needs are met. Integrate with the global payroll and HR teams and provide support with business project calls, and audit calls as required. Liaise with our partners in Hyderabad, India, regarding payroll and compliance related tasks. What projects you will take ownership of: Payroll system testing of new software releases, to ensure compliance with payroll legislation and business requirements. Payroll system report development, and testing. Benefits-in-Kind analysis/review and reporting, Payroll Accounting, and Payroll Compliance activities and task deliverables. Pension auto enrolment compliance, including re-enrolment for our multiple owner schemes, and declarations are submitted timeously. Compliance analysis for business tax returns, such as PSA, Short Term Business Visitors return, HMRC monthly and annual returns, and other statutory tasks. Develop and maintain SOPs/Desktop Procedures, ensuring that key tasks are properly documented and updated in the event of change. Follow company process controls to ensure compliance with Company Policy, SOX, and audit requirements; ensure documentation is relevant and up to date. Follow the timetable of team tasks to ensure deliverables are met to ensure compliance with statutory & legislative deadlines. Daily payroll input relating to starters, leavers, HMRC instructions and information from hotels. Providing data for audit departments upon request What are we looking for? Previous experience in an Analyst or Senior Analyst role/capacity. In-depth knowledge and experience in the latest payroll and tax compliance procedures and legislation. Prior experience of UK statutory payroll calculations, e.g statutory sick pay, maternity pay calcs etc. Advanced excel skills including pivots, vlookups, advanced formatting skills are required. Knowledge and understanding of UK Pension auto-enrolment regulations. Demonstrate decision making, attention to detail, excellent analytical skills and customer care focus. Strong inter-personal skills and able to communicate and influence at all levels. Critical thinker, motivator, collaborative, problem solving abilities. Be able to use own initiative with 'can-do' approach, and able to mentor others if required. Thrive under pressure in a fast paced environment, being able to handle multiple demands and appropriately prioritise responsibilities. Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical skills and decision making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions. Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills. Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft Travel up to 10% on occasion may be required. It would be useful if you have: Knowledge of Oracle Cloud Payroll/HR system and reporting Experience with HMRC Government Gateway System Understanding of payroll accounting practices such as journal entry posting, balance sheet reconciliations, trial balance reviews. Knowledge and understanding of UK Pension auto-enrolment regulations. Experience in Power BI Sharepoint Service Now
Lawfront provides legal services to individuals and businesses through leading regional law firms - Farleys, Fisher Jones Greenwood, Brachers, Trethowans, Nelsons and Slater Heelis. Our philosophy has been to acquire high-performing, mid-tier firms with an excellent regional brand, good-will and reputation; and then give them the investment and structure to be ambitious - but without losing their individuality or firm culture. So we think you get the best of both worlds, local firm culture and big-firm investment and infrastructure. As a result of our growth, we are seeking an experienced IT Service Desk Analyst to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. Job Summary: An experienced IT service desk analyst with M365 skills responsible for providing technical support, addressing 1st line IT issues and contributing towards the smooth operation of Lawfront's IT infrastructure. This role will also involve ensuring helpdesk best practice and assisting Lawfront's colleagues with IT related issues and requests. Principal Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Log, track, and resolve incidents and service requests in line with SLAs. Diagnose and troubleshoot hardware, software, network, and application issues. Escalate unresolved issues to 2nd/3rd line support teams as appropriate. Maintain accurate documentation of issues and resolutions. Support user account management (e.g., password resets, access requests). Assist with onboarding/offboarding processes including device setup. Monitor system alerts and respond to outages or performance issues. Supporting the Farleys and Slater Heelis IT Leads. Deliver excellent customer service and maintain a professional demeanour. Skills and Knowledge: Previous experience in a helpdesk or IT support role (1+ years preferred). Knowledge of Windows OS, Microsoft 365, and basic networking. Familiarity with Active Directory, M365, ticketing systems (e.g. Halo). Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Full Driving License - occasionally required to visit Group sites. What we Offer: Competitive salary and benefits package. Opportunities for professional development and certification. A collaborative and supportive team environment. Exposure to enterprise-level infrastructure and security operations. If this sounds like something you'd be interested in, then please click below to apply.
Feb 19, 2026
Full time
Lawfront provides legal services to individuals and businesses through leading regional law firms - Farleys, Fisher Jones Greenwood, Brachers, Trethowans, Nelsons and Slater Heelis. Our philosophy has been to acquire high-performing, mid-tier firms with an excellent regional brand, good-will and reputation; and then give them the investment and structure to be ambitious - but without losing their individuality or firm culture. So we think you get the best of both worlds, local firm culture and big-firm investment and infrastructure. As a result of our growth, we are seeking an experienced IT Service Desk Analyst to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. Job Summary: An experienced IT service desk analyst with M365 skills responsible for providing technical support, addressing 1st line IT issues and contributing towards the smooth operation of Lawfront's IT infrastructure. This role will also involve ensuring helpdesk best practice and assisting Lawfront's colleagues with IT related issues and requests. Principal Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Log, track, and resolve incidents and service requests in line with SLAs. Diagnose and troubleshoot hardware, software, network, and application issues. Escalate unresolved issues to 2nd/3rd line support teams as appropriate. Maintain accurate documentation of issues and resolutions. Support user account management (e.g., password resets, access requests). Assist with onboarding/offboarding processes including device setup. Monitor system alerts and respond to outages or performance issues. Supporting the Farleys and Slater Heelis IT Leads. Deliver excellent customer service and maintain a professional demeanour. Skills and Knowledge: Previous experience in a helpdesk or IT support role (1+ years preferred). Knowledge of Windows OS, Microsoft 365, and basic networking. Familiarity with Active Directory, M365, ticketing systems (e.g. Halo). Excellent communication and problem-solving skills. Ability to work independently and manage multiple tasks. Full Driving License - occasionally required to visit Group sites. What we Offer: Competitive salary and benefits package. Opportunities for professional development and certification. A collaborative and supportive team environment. Exposure to enterprise-level infrastructure and security operations. If this sounds like something you'd be interested in, then please click below to apply.
Customer Due Diligence Administrator Role: Customer Due Diligence AdministratorDivision: Mercedes-Benz Financial Services Duration: 2nd March - 26th June 2026 initially Basic pay rate: £12.51 per hour Hours: Monday - Friday 08:30 - 17:00 with a 1-hour lunch break Location: 3 days in Tongwell, 2 days from home Your New Role: In this role, you will be responsible for managing inbound customer due diligence submissions from the dealer network, assessing quality and ensuring that all submitted information is of a high standard. Aligning with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations and internal policies. Migrating the information into our CRM system to allow the case to be worked by an Analyst. CDD submission management: Review and asses the email submission, ensuring quality is of an appropriate standard and all relevant documents are received. Email management: Respond to any email submissions where quality or missing documents are identified to ensure an efficient processing time is achieved. Service Request Creation: Create Service Requests in the Oracle system and upload supplied documentation (ID and pro forma) for the Analyst to work the case. Where possible, create Service Requests for future planned vehicle handovers to give clear forecasting and insight into future activity. Management Support: Support with regular updates and feedback on the quality and performance of submissions. What You'll Need to Succeed: • Ideally a minimum of 1 years experience in an admin-based role • Excellent attention to detail with both analytical and problem-solving skills • Strong communication skills, both written and verbal, with the ability to present findings clearly and concisely • Team player, able to collaborate with team members and wider colleagues across the business What You'll Receive in Return: • Opportunity: Work with a leading automotive brand. • Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking. • Technology: Contingent workers receive their own laptop. • Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). • Silent Room: A dedicated space in the Tongwell office for prayer or reflection. • Long-Term Career Progression: Potential for permanent roles. #
Feb 19, 2026
Contractor
Customer Due Diligence Administrator Role: Customer Due Diligence AdministratorDivision: Mercedes-Benz Financial Services Duration: 2nd March - 26th June 2026 initially Basic pay rate: £12.51 per hour Hours: Monday - Friday 08:30 - 17:00 with a 1-hour lunch break Location: 3 days in Tongwell, 2 days from home Your New Role: In this role, you will be responsible for managing inbound customer due diligence submissions from the dealer network, assessing quality and ensuring that all submitted information is of a high standard. Aligning with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations and internal policies. Migrating the information into our CRM system to allow the case to be worked by an Analyst. CDD submission management: Review and asses the email submission, ensuring quality is of an appropriate standard and all relevant documents are received. Email management: Respond to any email submissions where quality or missing documents are identified to ensure an efficient processing time is achieved. Service Request Creation: Create Service Requests in the Oracle system and upload supplied documentation (ID and pro forma) for the Analyst to work the case. Where possible, create Service Requests for future planned vehicle handovers to give clear forecasting and insight into future activity. Management Support: Support with regular updates and feedback on the quality and performance of submissions. What You'll Need to Succeed: • Ideally a minimum of 1 years experience in an admin-based role • Excellent attention to detail with both analytical and problem-solving skills • Strong communication skills, both written and verbal, with the ability to present findings clearly and concisely • Team player, able to collaborate with team members and wider colleagues across the business What You'll Receive in Return: • Opportunity: Work with a leading automotive brand. • Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking. • Technology: Contingent workers receive their own laptop. • Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). • Silent Room: A dedicated space in the Tongwell office for prayer or reflection. • Long-Term Career Progression: Potential for permanent roles. #
