189 jobs found

Business Analyst (Delivery-Focused / Clarity-in-Complexity) Start 1st of June - 4 month initial contract Up to 600 per day - Inside IR35 - Paid through an umbrella Travel to site - Stevenage as required - no more than twice a week Role Purpose: The Business Analyst is responsible for bringing clarity, cohesion, and structure to complex delivery environments, ensuring that business intent is accurately translated into actionable, well-defined requirements that enable effective delivery. Operating within ambiguous and fast-moving programmes, the Business Analyst plays a critical role in turning fragmented inputs into clear requirements, enabling informed decisions, and ensuring delivery remains aligned, prioritised, and executable. The role focuses on supporting delivery at pace rather than shaping upstream strategy or value definition. Key Accountabilities: Clarity & Requirement Shaping Translate fragmented business needs into clear requirements and structured user stories Define acceptance criteria aligned to business intent Identify gaps, inconsistencies, and assumptions Maintain a single, trusted view of requirements Backlog & Scope Management Support definition and maintenance of epics, features, and user stories Ensure backlog items are well-defined, prioritised, and ready for delivery Work with Product and Delivery leads to refine and sequence scope Manage dependencies, constraints, and scope boundaries Stakeholder Coordination & Alignment Act as a coordination point across business, product, and technology teams Facilitate workshops to align understanding and resolve ambiguity Ensure shared understanding across stakeholders Decision Support & Structured Thinking Break down complex problems into structured components Present options with trade-offs and implications Bring discipline to assumptions, risks, and dependencies Delivery Support Support delivery teams in clarifying requirements during build Participate in backlog refinement and delivery ceremonies Ensure alignment between business intent and delivered outputs Traceability & Quality Ensure requirements are traceable to business intent Maintain consistency across artefacts and changes Support validation through clear acceptance criteria Core Skills & Capabilities Strong analytical and structuring capability Ability to work effectively in ambiguous environments Strong stakeholder engagement and facilitation skills Clear written and verbal communication Pragmatic, delivery-focused mindset Understanding of digital, data, and platform environments Experience & Background Experience in a Business Analyst or similar delivery-focused role - Utilities/Telecoms/Large Capital/Constuction Experience in complex, multi-stakeholder environments Experience supporting programme or transformation delivery Proven ability to bring structure to ambiguous problems "What This Role Is and Is Not" This role is: A delivery enabler A clarity driver in complex environments A structured thinker who enables progress This role is not: Not responsible for defining strategic value propositions Not a Product Owner or Product Manager Not responsible for solution design Not a documentation-only role Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Lead Power Platform Consultant UK Remote 70k- 80k + Car Allowance + 9-Day Fortnight + Amazing Benefits An award-winning Microsoft Solutions Partner is hiring a Lead PPM & Power Platform Consultant to join their growing UK practice. This is a fantastic opportunity for someone who enjoys being both technically hands-on and strategically involved within a consultancy environment - leading enterprise client engagements, shaping delivery standards and helping evolve the organisation's PPM offering. What's on offer? 70,000- 80,000 base salary 5k Car allowance 9-day fortnight (every other Friday off) Private medical with Vitality Medicash plan + life assurance 25-28 days holiday + birthday off EV scheme, gym discounts & Costco membership Annual training budget & structured career progression Award-winning culture with genuine work/life balance Remote-first environment with enterprise-level project work The Role The successful candidate will take a lead role across Microsoft PPM and Power Platform consulting engagements, working with enterprise customers across sectors including financial services, technology, retail, government and utilities. This role is split across three key areas: Technical leadership and client delivery Practice development and standards Supporting the growth and evolution of the PPM proposition You'll be responsible for leading projects from discovery and requirements gathering through to solution design, implementation, user adoption and ongoing optimisation. Key responsibilities include: Leading Microsoft PPM and Power Platform implementations for enterprise customers Running client workshops to gather, define and challenge business requirements Designing scalable solutions aligned to customer goals and operational processes Configuring and implementing solutions across Project Online, Planner Premium and the wider Power Platform stack Providing technical leadership across engagements and supporting consultants with problem resolution Supporting customer stakeholder management throughout the project lifecycle Working closely with Project Managers to define implementation plans and delivery milestones Supporting User Acceptance Testing (UAT), training and solution adoption activities Advising customers on governance, best practice and roadmap planning Supporting presales activities including estimations, statements of work and solution proposals Contributing to proposition development aligned to the Microsoft roadmap Mentoring and developing junior consultants within the practice Supporting internal standards, delivery frameworks and continuous improvement initiatives Contributing to thought leadership activities including blogs, webinars and knowledge sharing Required experience: Strong consulting background delivering Microsoft PPM or adjacent solution Experience across technologies such as: Project Online Planner Premium Power Apps Power Automate Power BI Dataverse Azure DevOps / Project Operations beneficial Experience leading enterprise client engagements Strong stakeholder management and customer-facing communication skills Ability to translate business requirements into scalable technical solutions Experience mentoring consultants or leading delivery teams Comfortable operating in both technical and client-facing environments Desirable experience: Copilot Studio / AI Builder Power Platform governance and security Microsoft certifications (PL-400 / PL-600 etc.) Experience contributing to presales or proposition development UK remote role with travel to customer sites when required. Ready to Apply? Then why are you still reading? Apply Now!

VACANCY: Regional Sales Manager LOCATION: South ABOUT US: AVK UK Limited is part of the AVK Group; who are market leaders in the design, manufacture and supply of valves, pipe fittings, hydrants and flow control equipment to the Water, Waste Water, Oil and Gas industries throughout the world. We are looking for a sales driven Regional Sales Manager to join our proactive sales team covering the South of England. You will build and maintain close relationships with our valued customers that leads to sales of products, services and solutions. This is a field sales role, where you will compile imaginative and innovative solutions for our products that will add value to our valued customers and help address their key challenges. ABOUT THE ROLE: Engage with end-user contractors, national merchants and independents to introduce our full product range and build long-lasting relationships Manage personal geographical territory according to an agreed account plan Utilise our roadshow vehicle to attend distributor parties and events, ensuring AVK are fully visible to new and existing customers. The opportunity to introduce new AVK products into the sector and feedback with any ideas to our product development team. Communicate progress of account action plans, objectives and overall budgets Provide monthly reports on account activities Arrange and attend reviews and training with Utility customers Maintain, develop and manage specific service offer agreements to ensure consistent service excellence Respond to any Customer complaints (including first response to customer site if required) Manage price increases as required across the customer base in line with contract renewals and framework anniversary dates THE IDEAL REGIONAL SALES MANAGER WILL HAVE: Previous experience in a target driven, sales role; ideally within utilities Clear, concise and effective communication skills, both face to face and in written form. You can build a high-performance culture with high levels of personal accountability Sound geographical knowledge of the UK and willingness to travel A Customer Service focused mind-set Full UK driving license is required WHAT WE OFFER: Competitive salary Annual bonus scheme up to 20% of salary Company car 33 days holiday (including statutory Public Holidays) Life Assurance plan (x3) Company pension plan Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home and Travel) Companywide initiatives to share in our future success A blend of training to help your career development We know that our people are the most important asset to the AVK Group and we are looking for skilled, passionate and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment.

Civils Ganger Location: WashingtonContract Type: Full-time, PermanentSalary: Up to £42,500 + Flexible Benefits Freedom Networks has an exciting opportunity for a Civils Ganger to support delivery of Asset Replacement works for Northern Powergrid, as well as excavation and reinstatement activities across the CESC contract.This role is key to ensuring safe, efficient, and high-quality delivery of civil works on site, supporting Supervisors and Project Managers while leading site teams to meet operational and safety standards. Some of the key deliverables in this role will include: Lead and support site teams delivering civil works, including excavation and reinstatement activities. Ensure all works are carried out safely, efficiently and to required specifications. Maintain and promote high Health & Safety standards across all site activities. Support Project Managers and Supervisors with on-site coordination and delivery. Ensure all operatives are trained and working to Freedom standards and procedures. Liaise with client representatives, contract coordinators and engineers. Engage professionally with members of the public where required. Monitor site progress and ensure works are completed in line with programme. Ensure all completion and compliance documentation is submitted accurately and on time. Support a positive site culture focused on safety, quality and teamwork. What We're Looking For Experience in civil engineering, utilities or excavation/reinstatement works. Proven experience supervising or leading site teams. Strong understanding of Health & Safety requirements within civil works. Ability to coordinate site activities and support operational delivery. Good communication skills with both internal teams and external stakeholders. Understanding of streetworks and utility environments (desirable). Relevant tickets/certifications (e.g. NRSWA) advantageous. Full UK Driving Licence. Benefits We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Sales Account Manager Salary: £30,000 £40,000 (Experience Dependent) + Uncapped Commission The Earnings: £70,000 OTE (Real Life examples of hitting £80K+) Location: Hybrid working + Horsham HQ (Free Parking & Near Station) The Vibe: High-Energy, Fun, Tech-Obsessed Are you a high-achieving sales professional ready to switch from "just a job" to a career with real trajectory? At Global 4, we aren t your typical Managed Service Provider. We hold a near-perfect 5-star Trustpilot rating and elite ISO accreditations, proving that we deliver what we promise. Due to explosive growth and a series of exciting acquisitions, we re looking for a dynamic Sales Account Manager to join our high-performing division. The Mission: Optimise & Expand As a Sales Account Manager, you aren t just maintaining accounts you re the strategic architect of their tech stack. You ll be the go-to expert for hosted telephony and connectivity, while showing clients the power of housing their IT Support, Mobiles, Utilities, and Security under one "Global 4 roof." Your Daily Targets: Strategic Growth: Proactively engaging our loyal customer base to book and attend on-site "Health Checks." Solution Selling: Using our multi-service discount proposal to introduce new platforms and cross-sell our full suite of tech. Relationship Mastery: Becoming a trusted partner to your clients, ensuring world-class retention through exceptional service. Pipeline Precision: Tracking future opportunities and managing your "win" list via our in-house CRM. Project Liaison: Keeping your clients in the loop from initial quote to final installation. The Spec: Are You Our Next Top Performer? We re looking for a proactive "hunter-gatherer" who thrives on smashing targets and building rapport. Tech Background: Proven experience in Telecommunications or IT solution sales is essential. Sales Savvy: You know how to retain an account while simultaneously increasing its profitability. High Energy: You re self-motivated, hardworking, and bring a positive "Work Hard, Play Hard" attitude to the office. Presence: You re just as confident closing a deal over the phone as you are in a face-to-face boardroom pitch. Target Driven: You are financially motivated and love seeing your effort reflected in your commission check. Why Global 4? We are a forward-thinking UK leader that genuinely invests in its people. We Grow Together, ensuring our team is as happy as our customers. The Perks: The Tech Benefit: 50% off Broadband & Utilities (100% free after two years!). Time to Recharge: 33 days holiday (inc. Bank Holidays), a Buy & Sell scheme, plus extra "loyalty" days for long service. Culture: Fresh fruit, bottomless tea/coffee, company lunches, and the legendary "Friday Fridge." The Big Rewards: "Kudos" recognition awards (including days out), fun incentives, and a £1,000 "Refer a Friend" scheme. Giving Back: Paid charity leave and a £250 "Bright Ideas" scheme for your innovative suggestions. Security: Death in service benefit and pension scheme. Ready to Level Up? If you re a personable, passionate professional ready for a challenge that pays, we want to hear from you. Join a Living Wage Foundation Employer that values talent and rewards results. Apply today and let s talk about your next £80K+ year.

Senior Project Manager (Regulation and Compliance) Location: Warrington (Hybrid 3 days per week onsite) Employer: United Utilities Salary: Competitive + excellent benefits Shape the future of water for the North West At United Utilities, our purpose is simple but powerful: to deliver great water for a stronger, greener and healthier North West . As a FTSE 100 organisation serving millions of customers every day, we're committed to protecting the environment, supporting the regional economy and creating long-term value for our communities. And we've got a lot to offer in return. The role We're looking for a Senior Project Manager (Regulation & Compliance) to play pivotal roles in delivering some of the most strategically important programmes in the business. This is a chance to work at the heart of a highly regulated industry, shaping submissions and programmes that influence the future of water services across the region. We are expanding our team in response to a shifting regulatory landscape, with Ofwat introducing new reopener submission requirements that drive an increased need for robust planning and expert programme delivery. You'll lead complex, multi-strand projects including major regulatory submissions such as Price Review, WRMP, DWMP, DRMP and other high-profile regulatory deliverables. This is not an IT or construction PM role it's a unique opportunity for someone who thrives in regulatory environments , can navigate ambiguity, and enjoys bringing structure, governance and clarity to large, multi disciplinary programmes. What you'll be doing Project Leadership & Delivery Define, plan and deliver multiple strategic projects to agreed time, cost and quality standards. Own project plans end-to-end, managing change, risk and dependencies with confidence. Ensure governance is followed and decision-makers have the right information at the right time. Regulatory Programme Management Lead the planning and delivery of regulatory submissions (e.g., Price Review, WRMP, DWMP, DRMP). Coordinate large groups of contributors sometimes high volumes of stakeholders ensuring alignment, quality and timely delivery. Prepare and quality-assure documentation for regulators, ensuring accuracy and compliance. Stakeholder & Team Leadership Build strong relationships with internal teams, senior leaders and regulatory bodies. Provide matrix leadership across cross functional teams, ensuring clarity, accountability and momentum. Communicate progress, risks and issues with confidence and clarity. Assurance, Governance & Compliance Apply recognised project methodologies (PRINCE2, APM or equivalent). Lead assurance activities to ensure deliverables meet regulatory and internal standards. Drive consistency of approach across the business, embedding best practice. What you'll bring We're looking for someone who can operate at pace in a complex, regulated environment someone who is structured, resilient and able to bring clarity where there is ambiguity. You'll ideally have: PRINCE2, APM or equivalent experience (or commitment to achieve). A strong track record delivering large, multi-disciplinary projects in regulated environments. Experience working with sensitive or confidential information. Understanding of business analysis tools and how to apply them to complex problems. Experience in audit, assurance or governance within regulatory programmes. Excellent communication, influencing and stakeholder management skills. The ability to engage and coordinate cross-functional teams to deliver high-quality outcomes. Flexibility, resilience and adaptability essential to thrive in a fast-moving regulatory landscape. Experience from sectors such as utilities, telecoms, energy, transport, government or other regulated industries would be highly beneficial. Why Join Us? At UU, you're not just doing a job you're making a difference. You'll enjoy a range of benefits that reflect your value and contribution: 26 days annual leave (rising to 30 with service) + 8 bank holidays Up to 14% employer pension contribution Performance-related bonus (up to 10.5%) Company-funded healthcare plan Discounts on gyms, wellness apps, EV schemes and more Enhanced parental leave Sharebuy scheme A culture that supports growth, wellbeing and flexibility Ready to shape the future of water? If you're a confident, structured and collaborative project leader with experience in regulated environments and you're excited by the idea of influencing major programmes that shape the future of the North West we'd love to hear from you.

Your new company You will be joining a leading contractor delivering key upgrades on a live water treatment facility. With a strong pipeline of work across the UK water sector, they are seeking an experienced Civils Site Manager to support project delivery on a critical programme of works. Your new role As Civils Site Manager, you will be responsible for managing day-to-day site operations on a busy water treatment site, ensuring works are delivered safely, on time, and to the required quality standards. Your responsibilities will include: Managing site activities across civil works packages including excavation, drainage, concrete structures and associated infrastructure works Leading and coordinating subcontractors, direct labour and site teams Ensuring strict adherence to health & safety procedures, including RAMS, permits and toolbox talks Overseeing quality control and ensuring compliance with specifications and industry standards Managing programme delivery and reporting progress to the Project Manager Coordinating with stakeholders to ensure works are delivered efficiently on a live operational site Ordering materials, managing site logistics and ensuring efficient resource allocation Maintaining accurate site documentation and reporting What you'll need to succeed Proven experience as a Site Manager or Civils Site Manager within the water or utilities sector Strong background delivering civil engineering works on live operational sites (e.g. treatment works, infrastructure, drainage) Excellent knowledge of health & safety requirements and site management processes Experience managing subcontractors, labour and site logistics Ability to deliver projects to programme, quality and budget requirements Qualifications: SMSTS (Site Management Safety Training Scheme) CSCS First Aid at Work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Site Manager, Site Supervisor, Site Agent, Civil Engineering Your new company Hays Belfast are currently hiring a Site Manager for one of our key clients to work across the NI Rail Network (across N.I.). Your new employer is one of Northern Ireland's leading Civil Engineering Contractors who specialise in delivering schemes across the Province to Private & Public Sector Clients.Based in County Tyrone, they have established themselves as an award-winning employer and boast a strong and growing order book for the foreseeable future, alongside an excellent reputation for staff retention and career progression. Specialising in renewables, substations, rail projects and long-term civil engineering frameworks, your new employer offers excellent long-term opportunities.Currently seeking to appoint a Site Manager to join their Civil Engineering team on a permanent basis, this contractor has a new project due to commence shortly involving civils, utilities and rail-related infrastructure works on the NI Rail Network.This company prides itself on the quality of its delivery and can assure the successful Site Manager a long-term career path that will develop further as you grow and progress within the business. Your new roleDue to the nature of the role, you will be an organised and proactive individual with previous management experience on civil engineering schemes, ideally within live rail or rail-adjacent environments, as well as exposure to utility work.This role will suit candidates with an engineering background at Site Engineer, Senior Engineer, Site Agent or Site Manager level, who can demonstrate strong experience managing civil engineering works including piling, groundworks, retaining walls, drainage and associated infrastructure.Your new project will involve civil engineering and utility works delivered as part of the NI Rail Network, requiring compliance with rail standards, possession planning, and a strong focus on safety-critical work.The Site Manager will work closely with the wider project team and rail stakeholders, overseeing day-to-day site activities, short-term programming, subcontractor management, and client requirements. The role will involve some night shifts and occasional weekend working to align with rail possession and access constraints.You will be an effective communicator with a proven track record of maintaining positive working relationships in demanding environments. The project is initially programmed for approximately 12 months and is based primarily in Belfast, with work across the NI Rail Network as required. This role will require night shifts and occasional weekend work during certain times. What you'll need to succeed You will have previous experience in a similar Site Manager or senior site-based role and, ideally, hold a degree or equivalent qualification in Civil Engineering or Construction Management. However, candidates with alternative educational routes and strong practical experience are encouraged to apply.A solid technical engineering background is essential, ideally gained from site engineering roles within civils, rail, or utilities projects.Experience working on civils packages within live or operational rail environments, including groundworks and utilities, will be highly advantageous.You will be an ambitious individual with a genuine interest in developing a long-term career with an award-winning Northern Irish contractor, demonstrating a flexible, can-do attitude and a strong commitment to delivering safe and successful projects. What you'll get in return This is an exciting opportunity for a Site Manager looking to further develop their career within the rail sector while taking full ownership of a challenging and high-profile project. With a stable network of long-term clients and a strong pipeline of rail and civil engineering work, your new employer is committed to rewarding and developing staff from within, offering a secure and supportive working environment with low staff turnover.The salary on offer is £negotiable depending on experience, plus a company vehicle and fuel, an attractive benefits package, a company bonus scheme, and full support to ensure the role remains manageable, even when working night shifts and occasional weekends. What you need to do now If you're interested in this role, please call Chris McNamara on , or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Large Tier 1 Civil contractor looking for a Bulk Earthworks Manager for a number of prestigious projects. Bulk Earthworks Manager - Tier 1 Civil Engineering Contractor Location:Scotland (Prestigious Major Infrastructure Project) Location: Scotland Contract: Major Prestigious Infrastructure Project Salary: Competitive + Package A leading Tier 1 civil engineering contractor is looking to appoint an experienced Earthworks Manager to join the delivery team on one of Scotland's most prestigious civils projects. This is a major long-term contract involving large-scale cut/fill operations, enabling works, complex ground conditions and significant interaction with structures and utilities teams. As Earthworks Manager, you will take responsibility for the safe, efficient and compliant delivery of all earthworks activities across your section. Working closely with project leadership, engineering teams and subcontract partners, you will drive productivity, ensure programme milestones are achieved, and maintain the highest standards of quality and environmental performance. Key Responsibilities - Lead the day-to-day planning, sequencing and delivery of major earthworks operations. - Manage plant, labour and subcontractors to maximise output and efficiency. - Monitor progress against programme and implement corrective actions where required. - Ensure strict adherence to HSEQ standards, RAMS, and environmental controls. - Oversee testing, compaction records, materials movements, and quality documentation. - Work collaboratively with engineering, logistics and commercial teams to maintain smooth delivery. - Provide leadership, mentoring and support to supervisors and site personnel. About You - Proven track record managing large-scale earthworks packages on major civils or infrastructure projects. - Strong understanding of cut/fill operations, materials management, haulage planning and compaction requirements. - Excellent leadership, coordination, and communication skills. - Experience working for a Tier 1 contractor or similar major civils organisation is highly advantageous. - Ability to work proactively in a fast-paced environment and make informed decisions on the ground. What's on Offer - The chance to play a pivotal role in one of Scotland's highest-profile infrastructure schemes. - Long-term stability with a respected Tier 1 contractor. - Competitive salary, benefits package and career development opportunities. If you're an experienced Earthworks Manager looking for a significant career opportunity on a flagship project, we'd love to hear from you. #

Head of Strategic Asset Management (Water) Location: Warrington, Lingley Mere (Hybrid 3 days onsite) Hours: Full-time, 37 hours Salary: Competitive + Excellent Benefits United Utilities is on a mission to create a greener, healthier and more resilient North West. As we look ahead to the future of water services, we're strengthening our leadership team with a pivotal new role: Head of Strategic Asset Management (Water) . This is a rare opportunity to shape long-term water strategy for one of the UK's largest regulated utilities influencing decisions at the highest levels, guiding major regulatory submissions, and ensuring our plans deliver for customers, communities and the environment. If you're motivated by purpose, complexity and impact, this is a role where your leadership will genuinely help secure the region's water future. What you'll be doing You'll lead a team of subject matter experts and work closely with senior leaders across operations, engineering, regulation and compliance. Your remit spans long-term planning, regulatory strategy, risk assessment and external engagement. You will: Develop and communicate long-term county plans that shape the future of water services across the North West. Lead the creation of enhancement cases and materials for Price Review submissions and other regulatory processes. Set long-term strategic targets and ambitions for water services. Work across the business to identify and assess strategic water and wastewater risks at a county level. Align short- and long-term plans with operational directors and cross-functional teams. Translate regional strategies into county-level priorities and ensure consistency across all long-term planning. Contribute to the development of key regulatory submissions including Water Resource Management Plans, Long Term Delivery Strategy, and lead the development of Price Review documentation. Manage and mentor a team of strategic asset managers, ensuring delivery of critical outputs. Support programme sponsors in appraising intervention options aligned to long-term strategy. Collaborate with risk managers to ensure integrated, co-developed plans. Work with the Integrated Water Management team to embed partnership ambitions into long-term plans. Build strong external relationships with regulators (Ofwat, DWI, Environment Agency), councils, flood action groups, farmers and regional stakeholders. Benchmark against other water companies and regulated industries to drive continuous improvement. Represent United Utilities with gravitas, clarity and confidence even in challenging conversations. This is an autonomous, high-profile role with direct interface to the Executive team and significant influence across the organisation. What you'll bring We're looking for a strategic leader who can operate at pace, manage multiple priorities and communicate effectively with a wide range of audiences. You'll ideally have: Strong strategic thinking and the ability to shape long-term direction. Knowledge of water/wastewater systems, modelling, catchment approaches, Price Review processes and environmental assessments. Understanding of business finance and regulatory frameworks. Excellent analytical, project management, influencing and financial skills. Experience leading teams and delivering effective communication strategies. The ability to build trust, navigate complex stakeholder environments and lead difficult conversations with confidence. Experience in utilities or regulated industries (beneficial but not essential). Above all, you'll bring a calm, credible presence and the ability to guide the organisation through complex strategic decisions. Why join United Utilities You'll be part of a purpose-driven organisation committed to environmental stewardship, innovation and community impact. We offer a fantastic benefits package, including: 26 days' holiday rising to 30 with service, plus bank holidays Up to 20% bonus £5,000 car allowance Up to 14% employer pension contribution (21% combined) Company-funded healthcare plan & private medical Gym discounts, EV car scheme, ShareBuy and flexible benefits Enhanced parental leave Mental health first aiders and employee assistance support We're committed to building an inclusive workplace that reflects the communities we serve. If you need adjustments during the recruitment process, we'll support you. If you're ready to lead the long-term strategy that will shape the North West's water future, we'd love to hear from you.

Pay: £80,000.00 - £(phone number removed) per year Job description: Title: Contracts Manager / Director Salary: £80,000 £125,000 Reports to: Managing Director Location: UK-wide travel required Job Purpose To plan, organise, and deliver the construction phase of multiple commercial and retail projects in a safe, efficient manner. Ensure delivery within budget, to required building standards, and in line with agreed client timelines. Key Responsibilities and Accountabilities 1. Planning and Organisation Plan and execute all construction phase activities, including temporary works. Manage subcontractors and labour deployment in line with detailed construction programmes. Develop and maintain systems to support operational activities. 2. Communication Ensure effective communication across all stakeholders involved in construction activities. Maintain strong client liaison and coordination with external bodies (e.g. Building Control, HSE, project officers). 3. Information Management Implement systems to ensure accurate and timely flow of information across all areas of the business. Ensure effective communication between site teams and central operations. Monitor and maintain systems to ensure actions are followed through. 4. Monitoring and Reporting Conduct regular site visits across the UK to monitor progress and adherence to programme deadlines. Manage and resolve deviations efficiently and safely, both internally and with clients. Ensure all contract variations are recorded and authorised. Develop systems to monitor performance against standards and take corrective action where required. 5. Financial Management Deliver projects within agreed budgets. Ensure efficient use of resources and cost control within area of responsibility. 6. Quality Assurance Ensure all projects meet required building regulations and quality standards. Consistently deliver projects to meet or exceed client expectations. 7. Health and Safety Ensure compliance with all relevant health and safety legislation and standards. Maintain and improve health and safety systems and policies. Promote a strong safety culture across all projects. 8. Strategy and Governance Promote organisational values, ethics, and corporate responsibility. Contribute to strategic planning and policy development. 9. People Management Build, lead, and develop high-performing teams. Manage performance, training, and development of staff. Foster a culture of high standards and continuous improvement. Project Scale Indicators Number of projects: 1 10 concurrently Project value: £75k £1.5m Typical duration: 2 14 weeks Skills and Experience Proven experience as a Senior Contracts Manager with strong leadership capability. Extensive background in construction, particularly refurbishment and civils. Minimum 10 years in a Contracts Manager role. Experience managing commercial projects valued £75k £1.5m. Strong knowledge of JCT and NEC contracts. Proficient in programming software (e.g. MS Project, Asta Powerproject). Experience delivering commercial/retail projects (EV charging/PFS experience beneficial but not essential). Strong subcontractor management, procurement, and health & safety expertise. Experience building and managing delivery teams (Contracts Managers, Site Managers, Foremen, Labour). Full UK driving licence. Qualifications & Training: NVQ Level 7 (or equivalent) CSCS Black Card SMSTS Temporary Works Coordinator (CITB) Street Works Supervisor / Chapter 8 (desirable) Technical Competencies: Knowledge of traditional building techniques Building regulations compliance and liaison Risk assessments and method statements Construction phase planning and CDM compliance Site investigation, reporting, and issue resolution Contract and project management, including reporting and chairing meetings Operational Responsibilities: Staff recruitment, training, and performance management Subcontractor vetting and performance monitoring Procurement of materials and utilities Quality control, snagging, and project handover Cost monitoring, variations, and coordination with commercial teams Other Requirements: Strong client relationship management Effective coordination with consultants and stakeholders IT literate

We are supporting a well established construction contractor specialising in complex civil engineering and infrastructure projects across rail, highways and utilities.An opportunity has arisen for an experienced Environmental, Health & Safety (EHS) Advisor to support two projects on HS2 infrastructure in the Birmingham area, including a £13m Rail Track Drainage scheme.Working for a well-established, contractor with a strong reputation in major civil engineering delivery, you will play a key role in driving EHS standards across complex, high-risk works.Reporting to the Regional EHS Manager you will support the delivery teams by monitoring and implementing the company's Environmental, Health & Safety Management System, ensuring full compliance with legislative requirements and project-specific EHS obligations at all times.This is a site-based role split between two projects working in close liaison with construction management, subcontractors and senior leadership.You will: Implement the company's Environmental, Health & Safety policies, procedures and management systems Provide competent EHS advice, guidance and instruction to management, safety representatives, employees and subcontractors Ensure compliance with all Environmental, Health & Safety statutory provisions and legislation Promote and maintain best practice EHS standards across all site activities Deliver site inductions, EHS briefings and training for employees and subcontractors Coordinate the preparation, review and approval of method statements, risk assessments, safe plans of action and permit-to-work systems Conduct regular site inspections, audits and compliance reviews, reporting findings to site and senior management Ensure strict close out of actions arising from audits, inspections and safety interventions Ensure all incidents and near misses are reported, investigated and lessons learnt are communicated effectively Complete statutory notifications to relevant authorities, insurers and senior management where required Take a proactive approach to EHS performance, safety leadership and behavioural safety Maintain EHS administrative systems including registers, records, monthly reports and management presentations Support site management with Toolbox Talks, safety campaigns and EHS initiatives Compile information for the Handover Safety File at project completion Actively promote the organisation's mission of achieving a healthy, incident and injury free workplaceYou will have: A NEBOSH qualification and ideally IOSH Membership. Experience in a similar EHS role within construction or civil engineering. Strong IT skills, including Microsoft Office and advanced Excel. The ability to work independently while influencing site teams. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Client Success Manager to join our growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals to really make their mark. This department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We are looking to add to our resilient, driven and highly enthusiastic team of professionals and you will join us at our busiest time to support TU's continued growth - all whilst having a little fun. The Customer Success Manager (CSM) is responsible for retention and growth of a portfolio of accounts, delivering high quality proactive account management for their clients, as the key interface between the Client and the internal business units within TU. The CSM will also be responsible for the revenue protection of their allocated clients, handling contract renewals whilst providing best in class service. Day to Day You'll Be: Takes ownership of the management of their clients & TU Business goals, independently delivering and executing against these, to promote and develop yourself, to provide expert management of the client base. Proactively manage a portfolio of accounts from trial and On-boarding through to BAU on-going relationship management. Proactively engaging with clients at renewal to renew contracts and retain the business. Can problem solve by analyzing solutions using own judgement and can handle contentious or more complex queries. Works closely with our Sales teams to proactively support all new and existing client relationships, to retain and grow our client base, in a way that drives the highest NPS score possible. Interpret/Understand complex topics and successfully communicate all relevant details in an appropriate way and level for the respective audience. Builds and leverages relationships with other departments. Recognizes and develops individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere. Is a continuous champion for the organisation, sharing knowledge of TransUnion's core products and services with the wider team. Essential Skills & Experience: Requires a strong background in the credit or related industry Excellent communication and negotiation skills with all internal and external clients. Attention to detail with the ability to project manage, set priorities and stay organised. Proven establishment, maintenance and retention of client relationships are essential. Ability to demonstrate independence and initiative are a necessity. Must be strategic-minded, able to take in information from multiple sources and circumstances and formulate an overall solution or decision. Ability to persuasively communicate ideas to colleagues and customers in scenarios with flexibility and sound judgment. Collaborative mindset and Team Player - not afraid to help where needed. Works well under pressure. A passion for first class service and a customer-focused mindset Experience of using Salesforce. Must have a sound working knowledge of software applications such as Microsoft Excel, Word, PowerPoint, and Visio This role is considered an essential position and therefore office attendance is expected Monday - Friday. There are instances where remote can be considered for this position , however this is on ad-hoc basis. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Inside Account Manager, Account Mgmt - Direct Sales

A leading chemical & materials manufacturing company in Manchester is seeking a Facilities Maintenance Manager. The role offers a competitive salary up to 55,000 per annum, with the potential to earn an annual bonus of up to 15%, 25 days' annual leave plus bank holidays, company pension, share options (after probation), free on-site parking, cycle-to-work scheme personal development opportunities, EAP, and fully funded job-specific training. Role Overview: Lead the site facilities team, managing day-to-day maintenance of plant and office buildings. Ensure the reliability and compliance of key utilities - steam, water, gas, electricity, compressed air and critical facilities systems including HVAC, fire, security, and electrical distribution. Drive energy efficiency initiatives, cost-saving projects, continuous improvement, and support CAPEX planning. Key Responsibilities: Manage and develop the facilities team, including engineers and apprentices, ensuring they have the skills and knowledge to maintain critical systems. Maintain and oversee industrial boilers, water treatment and distribution networks, HVAC, fire, security, and electrical systems. Ensure utilities are available to production and office areas at all times, reviewing and updating procedures as needed. Implement energy efficiency initiatives, cost-saving measures, and preventative maintenance programs. Plan and oversee facilities-related capital projects, coordinating with suppliers and contractors to deliver on time and within budget. Maintain compliance with health, safety, environmental, and operational standards, preparing reports for senior management. Coordinate with cross-functional teams to support plant and site operational efficiency. Candidate Requirements: Degree-level qualification in electrical or mechanical engineering. Proven experience leading facilities or maintenance in manufacturing, ideally chemical or high-hazard sectors. Strong knowledge of facilities systems, utilities management, and compliance standards. Apply directly for this Facilities Maintenance Manager role in Manchester or contact Sean Turner directly on (phone number removed) to discuss further.

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Client Success Executive to join our growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals to really make their mark. This fast paced department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We have created a resilient, driven and highly enthusiastic team of professionals and this is our busiest time to support TU's continued growth - all whilst having a little fun. The Client Success Executive (CSE) is responsible for fully supporting the post sales process providing essential administrative and operational support to the TGE sales and client success team. Reporting into the Sales Support Manager, they will support a smooth sales processes and provide excellent customer service, delivering high quality account management for our pooled client base. As a key interface between the Client and the internal business units within TU, the CSE will also be responsible for the revenue protection of their allocated clients, handling contract renewals whilst providing best in class service. Day to Day You'll Be: Main point of contact and running of the pooled clients we have in our portfolio Management of the standard contracting process, enabling TGE to be a more self-sufficient department Supporting with client reach out and ad-hoc projects Management on the team client inbox Lead generation and appointment booking Responding to client queries in a timely manner Monitoring of contract renewal activity Distribution of new business leads to Sales Team Leader Assisting the Sales Support Manager with weekly / monthly reporting / ad-hoc tasks Essential Skills & Experience: Excellent communication skills with internal and external clients. Attention to detail with the ability to manage projects, set priorities and stay organised. Ability to demonstrate independence and initiative are a necessity. Ability to persuasively communicate ideas to colleagues and clients in scenarios with flexibility and sound judgment. Collaborative mindset and Team Player - not afraid to help where needed. Works well under pressure. A passion for first class service and a customer-focused mindset Knowledge of software applications such as Microsoft Excel, Word, PowerPoint, and Visio is desirable This role is considered an essential position and therefore office attendance is expected Monday - Friday. There are instances where remote can be considered for this position , however this is on ad-hoc basis. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Inside Account Manager, Account Mgmt - Direct Sales

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.

P6 Planner Location: Glasgow, Scotland Contract Type: Inside IR35 Duration: Long-term contract Working Pattern: Hybrid / site and office-based as required Rate: Competitive day rate, dependent on experience Start Date: ASAP / negotiable Role Overview We are seeking an experienced Planner with strong Primavera P6 skills to support a long-term overhead lines infrastructure programme based in Glasgow . The successful candidate will be responsible for developing, maintaining, and reporting against detailed project programmes for overhead line works, ensuring activities are logically sequenced, resource-aware, and aligned with project delivery milestones. This is an Inside IR35 contract role , and applicants must live within a commutable distance of Glasgow , as regular attendance at the Glasgow office and/or project sites will be required. Key Responsibilities Develop, maintain, and update detailed project schedules using Primavera P6 Produce linear plans for overhead line works across route-based infrastructure projects Support planning for construction, access, outages, design, procurement, commissioning, and handover activities Work closely with project managers, engineers, construction teams, and commercial teams to validate programme logic Monitor progress against baseline programmes and identify delays, risks, and opportunities Essential Experience Proven experience as a Planner, Project Planner, or P6 Planner on infrastructure, utilities, energy, or construction projects Strong working knowledge of Primavera P6 Experience working with multidisciplinary project teams Strong communication skills and the ability to challenge and validate programme information Must live within a commutable distance of Glasgow Desirable Experience Experience planning overhead line , transmission, distribution, power, utilities, or linear infrastructure Experience on electricity transmission or distribution projects Knowledge of outage planning, access constraints, wayleaves, permits, and site logistics Experience with NEC contracts or supporting compensation event / change processes Familiarity with earned value, progress measurement, and schedule risk analysis Experience producing visual planning outputs, including time-chainage or linear planning views Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment business in relation to this role

My client is a small Civil Engineering Design Consultancy based in the centre of Bournemouth. They are seeking to expand through organic growth and are looking to employ a Senior Civil Engineer. They provide excellent training opportunities (approved ICE Training Scheme) and a negotiable package dependant on candidate level of experience and ability. The successful candidate will have hands on experience of the design process associated with drainage design for commercial and residential developments and will have a full UK driving licence. Experience in the preparation of Flood Risk Assessments, structural engineering, roads and car parks and other aspects of general civil engineering design would be beneficial. The company has a mixed workload and can offer autonomy, variety and the opportunity to run your own projects, liaise directly with clients, whilst playing a strategic part in ongoing growth plans. The role offers excellent career prospects. Main Responsibilities and Duties - Responsible for undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS (soakaways, swales and balancing / attenuation ponds) - Hydraulic modelling of surface water drainage networks along with online or offline storage solutions - Engineering appraisals of developable land - Preparation of proposals for the maintenance and repair of drainage infrastructure such both surface water and wastewater - Preparation of cost estimates and project timescales for capital works - Contract Management including Contract preparation and administration - Assisting the project manager on various aspects of projects - Liaise with clients, other professional teams and disciplines on relevant aspects of projects - Delegating and supervising work of more junior team members - Undertaking own self development and promoting CPD activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc / MEng - Proficient in Microsoft Office - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential developments - Self-motivated, enthusiastic team player, able to work on own initiative - Excellent communication skills and attention to detail Desirable Requirements - Ideally Chartered or working towards Professional Membership of ICE, EngTech, IEng or MICE - Sector related design software such as WinDes, Tuflow, HEC-RAS and FEH - Other industry standard design related software such as TEDDS, S-Frame and CADSRC - Experience in infrastructure design; drainage; roads and streets, utilities etc - Experience in preparing Flood Risk Assessments - A working knowledge of Drainage Design both private and adoptable to Sewers for Adoption 7th Edition and Section 104, 106 and 185 agreements - A working knowledge of highway design, Section 38 and 278 agreements - Experience in private road and car park design - Basic structural engineering experience in low rise properties, retaining walls and sea defences - Experience in attending project meetings and in running small projects - Have awareness of construction contracts and ideally specification preparation

Customer Experience Manager - Heat Networks (12-14 Month FTC, Maternity Cover) Hybrid - London or Bristol (c. 3 days in office per week) PAYE or Approved Umbrella Only We're recruiting an experienced Customer Experience Manager to join our market-leading renewable energy client's Heat business on a 12-14 month maternity cover. You will co-lead customer experience across a growing portfolio of heat networks, ensuring customers receive high-quality, compliant and efficient service. Reporting to the Head of Customer Experience & Communications, and working alongside another Customer Experience Manager, you will manage service delivery via internal teams and external partners, drive continuous improvement and make sure customer journeys meet regulatory and industry standards (including Ofgem). Key responsibilities Service Delivery Oversee performance of outsourced providers across metering, billing, payment collection, complaints and contact centre. Monitor SLAs, report on performance and drive continuous improvement. Act as an escalation point for complex operational issues and service failures. Complaints & Customer Insight Own the end-to-end complaints framework, ensuring regulatory compliance and best practice. Manage complex and high-risk complaints, including escalation to the Energy Ombudsman. Lead a structured Voice of Customer programme (CSAT, NPS), using insight to inform operational and strategic decisions. Regulatory Compliance Ensure customer policies, processes and communications comply with Heat Trust, Ofgem and other relevant standards. Lead regular policy and process reviews in response to regulatory change and customer feedback. Support audits and mandatory quarterly/annual reporting to regulators. Onboarding & Engagement Support onboarding of new heat network sites and customers, ensuring a clear, positive, compliant experience from day one. Deliver customer engagement activities, including community events and onboarding communications. Provide training to client sales and customer teams and third-party suppliers. Operational & Billing Support Review and improve customer service processes and operating models. Use data and insight to enhance service and efficiency. Provide oversight of billing cycle activities (including billing runs) during Customer Operations Manager absence, ensuring accuracy and timeliness. About you You're an engaging, proactive professional who takes ownership, manages competing priorities and builds strong relationships across teams and partners. You will bring: Proven experience managing customer complaints in a regulated utilities environment, including escalations. Strong experience with metering and billing systems and processes. Experience delivering or contributing to CSAT/NPS or similar customer satisfaction programmes. Strong understanding of utilities regulation and customer protection frameworks. Confident user of CRM systems and digital tools. Excellent communication, analytical, problem-solving and organisational skills. Strong Excel skills, with experience interrogating data and producing regular reporting. Ability to work independently and in a matrix, cross-functional environment. Positive, approachable and collaborative style. Desirable: knowledge/experience of district heating, Heat Trust and relevant service standards. Experience & background c. 5+ years' experience in consumer utilities and consumer protection regulation. Demonstrable experience managing service delivery in customer-facing environments, including external service partners. Experience designing and implementing operational processes. Proven track record of running multiple projects/programmes and managing external stakeholders. How to apply For more information on this excellent opportunity with a leading renewable energy business, please contact the recruitment team on (phone number removed) or apply online and we'll be in touch. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

We're now recruiting for a Facilities Manager to join us at our development in East London, Royal Wharf! What you should know Ballymore is a family-owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Royal Wharf. Important to note Hours of work: 40 per week, 08:30am - 17:30pm Monday to Friday Location: E16, West Silvertown Salary: Competitive annual salary, this will be discussed during application stage What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities-related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately escalate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1 2-week period from the date of submission. Not what you re looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.