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Daniel Owen Ltd
Facilities Administrator
Daniel Owen Ltd Wythenshawe, Manchester
Facilities Administrator - Temp to Perm Location: Wythenshawe Rate: 12.50 - 14.00 per hour Hours: Monday to Friday, 7:30am - 4:00pm (40 hours per week) Start Date: Immediate / subject to notice About the Role My client is seeking a proactive and organised Facilities Administrator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position with a view to becoming permanent , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk / CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Feb 25, 2026
Contractor
Facilities Administrator - Temp to Perm Location: Wythenshawe Rate: 12.50 - 14.00 per hour Hours: Monday to Friday, 7:30am - 4:00pm (40 hours per week) Start Date: Immediate / subject to notice About the Role My client is seeking a proactive and organised Facilities Administrator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position with a view to becoming permanent , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk / CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Attega Group Ltd
Customer Service Centre Supervisor
Attega Group Ltd Northfleet, Kent
Customer Service Centre Supervisor £35,000 - £38,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong Leadership skills? Have you worked in the electrical or mechanical industry before supporting a helpdesk customer service team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £38,000 P/A , depending on experience, plus This is a full-time, permanent. The hours of work will be Monday to Friday core office hours. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Feb 25, 2026
Full time
Customer Service Centre Supervisor £35,000 - £38,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong Leadership skills? Have you worked in the electrical or mechanical industry before supporting a helpdesk customer service team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £38,000 P/A , depending on experience, plus This is a full-time, permanent. The hours of work will be Monday to Friday core office hours. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Get Staffed Online Recruitment Limited
Sales Executive
Get Staffed Online Recruitment Limited Ipswich, Suffolk
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
Feb 25, 2026
Full time
Sales Executive Location: Hybrid Remote / Once a month in the Needham Market office (IP6) Job Type: Permanent Salary: Competitive + Commission Scheme The Role Our client is looking for a talented and driven individual to contribute to their continued growth and success. Working alongside the technical sales team, you ll play a vital role in guiding clients through their purchasing journey, from initial enquiry to post-sale follow-up, ensuring they receive accurate advice, timely support and a high standard of service. This is an excellent opportunity for someone with strong communication skills and a passion for customer service. Key Responsibilities: Provide end-to-end sales support, from pre-sales consultation to post-sales communication. Respond promptly and professionally to sales enquiries via phone and email. Collaborate with the technical team to recommend products that meet client requirements in terms of performance, price, and availability. Build and maintain strong relationships with clients by understanding their business needs. Represent the company at trade shows, conferences, and marketing events when required. What They re Looking For Essential Skills and Attributes: Excellent attention to detail. Clear, articulate communication skills (both written and verbal). A methodical approach to problem-solving. Ability to work independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service or sales support roles (both outbound and inbound). Familiarity with helpdesk or CRM software platforms. Interest or experience in wireless networking and technology (not essential full training and vendor certifications can be provided if needed). Why Join Our Client: Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Service Commission model. If you have experience as a Sales Representative, Sales Associate, Sales Advisor, Sales Consultant, Sales Engineer, Customer Success Manager or Account Manager, our client would love to hear from you.
Technical Sourcer (FTC & Perm)
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin. As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest growing AI companies in the world, we want to hear from you. What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, Google Scholar, Stack Overflow, arXiv, open source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high growth, fast paced environments. Proven track record of sourcing for hard to fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast moving environment, we'd love to hear from you. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Feb 25, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Our mission is to help businesses deliver incredible customer experiences while enabling support teams to work smarter, faster, and more efficiently-all through our seamless platform. More than 25,000 businesses use Intercom to send millions of messages to their customers each month. Our core values drive us: we push boundaries, move with speed and intensity, and consistently deliver outstanding value. If you're eager to grow in a fast paced environment, develop your craft, and be part of a dynamic, collaborative recruiting team, this is the opportunity for you. We are looking for a Technical Sourcer to join our talent acquisition team to help hire the exceptional talent that will power the technology behind Fin. As a Technical Sourcer, you'll play a critical role in fuelling Intercom's innovation by identifying and engaging top tier technical talent across Product Engineering, AI, Machine Learning, and Research. You'll be a strategic partner to our Engineering and TA teams-bringing creativity, rigor, and a deep understanding of the talent landscape to proactively uncover exceptional candidates. If you're passionate about sourcing deeply technical talent, and want to have an impact on one of the fastest growing AI companies in the world, we want to hear from you. What will I be doing? Drive sourcing strategy and execution for highly specialized roles in Product Engineering, AI Engineering, ML Science, and Research. Partner closely with recruiters and hiring managers to deeply understand team needs, technical requirements, and ideal candidate profiles. Proactively identify and engage passive candidates through innovative sourcing methods-including GitHub, Google Scholar, Stack Overflow, arXiv, open source communities, tech events, and bespoke search strategies. Experiment with and implement new sourcing tools, outreach methods, and engagement tactics to increase pipeline quality and diversity. Act as a thought partner within the Talent team-bringing fresh ideas, sharing best practices, and helping elevate our sourcing function. Build and nurture long term relationships with potential candidates, creating a strong talent network for future hiring needs. Contribute to key talent initiatives including diversity sourcing, market mapping, and employer branding campaigns. Maintain high data integrity in our ATS and sourcing tools, leveraging metrics to iterate and improve on sourcing effectiveness. What skills do I need? 3+ years of technical sourcing experience, ideally in high growth, fast paced environments. Proven track record of sourcing for hard to fill roles in engineering, AI, or ML, and engaging deeply technical talent globally. A strategic mindset with a proactive approach to talent discovery-you don't wait for reqs to get started. Expertise in sourcing beyond LinkedIn (e.g. GitHub, Kaggle, open source projects, technical blogs, conferences, custom Boolean strings). Strong communication and storytelling skills-you know how to craft compelling outreach messages that resonate with technical candidates. Ability to manage multiple pipelines and priorities with a focus on quality, speed, and candidate experience. Collaborative and curious-you're eager to learn, share, and contribute to a team oriented environment. Experience with tools like Greenhouse, Ashby, Gem, SeekOut, and other sourcing platforms is a plus. We invest in our people, provide great benefits and create an environment where you can grow, learn, and make an impact. Our team is a community of world class recruiters who support and challenge each other. If you want to take your recruiting career to the next level, this is the place to do it. Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Ready to grow your career? If you're passionate about hiring great talent, learning from an exceptional team, and growing in a fast moving environment, we'd love to hear from you. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Hays
Facilities Manager
Hays
Facilities and Logistics Manager Your new company You'll be joining a large, well-established public sector organisation with a diverse property portfolio of over 1 million sq. ft. across the region. The estate includes operational hubs, administrative offices, specialist facilities, and logistics areas, all supporting a critical 24/7 service. With thousands of employees and a strong community focus, this organisation plays a vital role in delivering essential services and maintaining public safety. Your new role This is a challenging role that requires the successful candidate to manage, monitor, co-ordinate and prioritise workloads, make key decisions, ensuring statutory compliance, team management and financial control to all facilities and logistical workstreams. You will work closely in support of the Head of Operational Estate and the Estate Services team as well as our operational colleagues. Responsible for management of the service helpdesk and ensuring all countywide planned and reactive day to day enquiries along with task orders are effectively delivered throughout the team to time, cost and quality. What you'll need to succeed The successful candidate will be able to demonstrate experience of working in a facilities/logistic services environment and be flexible in their work, as this is an agile worker post. Applicants will provide evidence of the following skills/experience: Professional qualifications, membership of relevant professional bodies and similar work experience. This opportunity would suit a highly motivated and dynamic individual who can bring their wide experience to the Estate & Facilities Services Department. What you'll get in return Flexible working options available. 30 days annual leave (plus bank holidays, increasing with service). Incremental pay rises and cost-of-living adjustments. Opportunities for career progression within the team. Fuel Allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Feb 25, 2026
Full time
Facilities and Logistics Manager Your new company You'll be joining a large, well-established public sector organisation with a diverse property portfolio of over 1 million sq. ft. across the region. The estate includes operational hubs, administrative offices, specialist facilities, and logistics areas, all supporting a critical 24/7 service. With thousands of employees and a strong community focus, this organisation plays a vital role in delivering essential services and maintaining public safety. Your new role This is a challenging role that requires the successful candidate to manage, monitor, co-ordinate and prioritise workloads, make key decisions, ensuring statutory compliance, team management and financial control to all facilities and logistical workstreams. You will work closely in support of the Head of Operational Estate and the Estate Services team as well as our operational colleagues. Responsible for management of the service helpdesk and ensuring all countywide planned and reactive day to day enquiries along with task orders are effectively delivered throughout the team to time, cost and quality. What you'll need to succeed The successful candidate will be able to demonstrate experience of working in a facilities/logistic services environment and be flexible in their work, as this is an agile worker post. Applicants will provide evidence of the following skills/experience: Professional qualifications, membership of relevant professional bodies and similar work experience. This opportunity would suit a highly motivated and dynamic individual who can bring their wide experience to the Estate & Facilities Services Department. What you'll get in return Flexible working options available. 30 days annual leave (plus bank holidays, increasing with service). Incremental pay rises and cost-of-living adjustments. Opportunities for career progression within the team. Fuel Allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Residential Maintenance Engineer
Jones Lang LaSalle Incorporated
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently recruiting for a Residential Maintenance Engineer to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Monday to Friday, 8-5pm. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services.The hours of work are days only (08:00 - 17:00) "this could change based on the requirements of the property" there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: Operate all systems within the buildings in a competent, effective and efficient manner Issue relevant site Permits as part of the Safe System of Work Completion of PPM and reactive tasks and update the system. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingThe Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring Blind Control system Air handling, air conditioning and terminal units - VAV and CRAC Window Vent Systems Cooling tower plant Domestic water services Fire prevention and detection systems + Sprinklers and wet risers Fire alarm and voice alarm VESDA Fire suppression Variable speed drives Generators, load banks and controls AC, DC single phase and three phase motors UPS systems, batteries, static switches and associated controls Emergency lighting High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person C&G or equivilent in Mechanical Engineering HND/HNC Qualified Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation - must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays Standby rate is £15 per day and £50 on bank holidays 24 days holiday plus bank holidays (pro rata into shifts for shift workers) Ability to buy and sell holidays - buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people
Feb 25, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently recruiting for a Residential Maintenance Engineer to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Monday to Friday, 8-5pm. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services.The hours of work are days only (08:00 - 17:00) "this could change based on the requirements of the property" there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: Operate all systems within the buildings in a competent, effective and efficient manner Issue relevant site Permits as part of the Safe System of Work Completion of PPM and reactive tasks and update the system. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingThe Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring Blind Control system Air handling, air conditioning and terminal units - VAV and CRAC Window Vent Systems Cooling tower plant Domestic water services Fire prevention and detection systems + Sprinklers and wet risers Fire alarm and voice alarm VESDA Fire suppression Variable speed drives Generators, load banks and controls AC, DC single phase and three phase motors UPS systems, batteries, static switches and associated controls Emergency lighting High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person C&G or equivilent in Mechanical Engineering HND/HNC Qualified Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation - must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays Standby rate is £15 per day and £50 on bank holidays 24 days holiday plus bank holidays (pro rata into shifts for shift workers) Ability to buy and sell holidays - buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people
Project Start Recruitment Solutions
Fire & Security Technician
Project Start Recruitment Solutions
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Engineer to join the South East London region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds). Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Working knowledge of Access Control, EAS systems (Sensormatic), and related security equipment. Understanding of BS 5839 standards. IPAF licence (preferred). Competent working at heights using ladders and access equipment. Full UK driving licence. Ability to work independently with minimal supervision. Strong written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £38,481.37 basic salary 42.5 hours per week, full-time permanent role Company vehicle provided Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Ant on (phone number removed) and please apply to this advert to prompt a call back.
Feb 24, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Engineer to join the South East London region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds). Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Working knowledge of Access Control, EAS systems (Sensormatic), and related security equipment. Understanding of BS 5839 standards. IPAF licence (preferred). Competent working at heights using ladders and access equipment. Full UK driving licence. Ability to work independently with minimal supervision. Strong written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £38,481.37 basic salary 42.5 hours per week, full-time permanent role Company vehicle provided Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Ant on (phone number removed) and please apply to this advert to prompt a call back.
Strategic Customer Success Manager
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 24, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Strategic Customer Success Manager - French Speaking
Intercom
Strategic Customer Success Manager - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. Fluent French We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Feb 24, 2026
Full time
Strategic Customer Success Manager - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. Fluent French We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
HSBC
Pensions Administration Manager
HSBC Fareham, Hampshire
Overview If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Pensions Administrator Manager. This is a new role due to expansion, where you'll manage a small team who are the first port of call for all clients coming into Wealth Retirement Services. You'll be on the front line receiving phone calls and managing all emails into the central team, as well as providing support and oversight to outsourced activity - a varied role, where no day is the same. It provides a great opportunity to build relationships and network with other areas of the Bank and build on a career within pensions and / or Management. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Responsibilities Take internal and external phone calls and manage the department's mailbox, responding to general queries or redirecting to technical teams Support outsourced activity by providing oversight and auditing Manage and coach a small team; ensuring you lead by example Process transfers by completing and issuing the appropriate paperwork and updating core system. Chasing transfers on a regular basis and maintaining an audit trail Ensure all client documents are uploaded to the internal database Hold responsibility for indexing scanned post and distribution into the correct team using the internal workflow system Point of contact for requesting information from the technical teams To be successful in this role you should meet the following requirements: Qualifications Demonstrable experience within pensions with CII FA2 in Pension Administration (or be willing to obtain the qualification). SIPP / SSAS would be an added advantage Experience of coaching, managing and motivating a small team Excellent administrative skills with strong attention to detail A client focused professional who wants to provide excellent customer care Excellent communication skills verbal and written, with experience in dealing with telephone enquiries Computer literate to advanced level (Excel, Word, PowerPoint, etc) Ability to work on their own initiative as well as being able to identify when it is necessary to escalate Excellent time management, organisational and self-motivating attributes Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have an need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Feb 24, 2026
Full time
Overview If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Pensions Administrator Manager. This is a new role due to expansion, where you'll manage a small team who are the first port of call for all clients coming into Wealth Retirement Services. You'll be on the front line receiving phone calls and managing all emails into the central team, as well as providing support and oversight to outsourced activity - a varied role, where no day is the same. It provides a great opportunity to build relationships and network with other areas of the Bank and build on a career within pensions and / or Management. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Responsibilities Take internal and external phone calls and manage the department's mailbox, responding to general queries or redirecting to technical teams Support outsourced activity by providing oversight and auditing Manage and coach a small team; ensuring you lead by example Process transfers by completing and issuing the appropriate paperwork and updating core system. Chasing transfers on a regular basis and maintaining an audit trail Ensure all client documents are uploaded to the internal database Hold responsibility for indexing scanned post and distribution into the correct team using the internal workflow system Point of contact for requesting information from the technical teams To be successful in this role you should meet the following requirements: Qualifications Demonstrable experience within pensions with CII FA2 in Pension Administration (or be willing to obtain the qualification). SIPP / SSAS would be an added advantage Experience of coaching, managing and motivating a small team Excellent administrative skills with strong attention to detail A client focused professional who wants to provide excellent customer care Excellent communication skills verbal and written, with experience in dealing with telephone enquiries Computer literate to advanced level (Excel, Word, PowerPoint, etc) Ability to work on their own initiative as well as being able to identify when it is necessary to escalate Excellent time management, organisational and self-motivating attributes Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have an need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Hays
Facilities Admin
Hays Warrington, Cheshire
Facilities Admin Scheduling Immediate start Warrington £13.27phr + holiday pay We are seeking a highly organised and proactive Facilities Coordinator to oversee the effective operation of the site's CAFM system and support the Facilities Management team. The ideal candidate will be a confident communicator with strong planning skills, able to manage both planned and reactive workflows in a fast paced environment. Helpdesk Respond promptly and professionally to incoming calls and emails from the business. Log, prioritise, and assign reactive tasks, ensuring the correct engineer or supplier is allocated. Maintain clear communication with end users throughout the lifecycle of reactive jobs, keeping them informed of progress and expected completion times. Planning & Scheduling Plan and schedule PPM tasks for the engineering team and external partners, ensuring resources are effectively coordinated. Work closely with the Lead Engineer and RFM Manager on a daily/weekly basis to ensure service levels, performance, and operational standards are consistently met. Supplier & Subcontractor Coordination Liaise with subcontractors as required, reviewing performance and providing feedback through the appropriate internal systems. Obtain supplier quotations and upload them onto the internal system for client approval, ensuring accuracy and commercial awareness. Communication & Relationship Management Build and maintain strong working relationships with internal stakeholders, engineering teams, subcontractors, and the client. Ensure all communications are clear, timely, and aligned with company standards. Skills & Experience Required Experience using a CAFM system (e.g., Concept, Maximo, Planon, CAFM Explorer, etc.) Strong organisational and scheduling skills. Excellent verbal and written communication abilities. Customer-focused, with the ability to manage expectations professionally. Ability to work under pressure and prioritise workload effectively. Previous experience in Facilities Management or a similar support role is desirable. Proficient in Microsoft Office tools (Outlook, Excel, Word). Personal Attributes Proactive and solution oriented Strong attention to detail Able to build rapport at all levels Confident in multitasking and meeting deadlines Team focused with a collaborative approach What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 24, 2026
Seasonal
Facilities Admin Scheduling Immediate start Warrington £13.27phr + holiday pay We are seeking a highly organised and proactive Facilities Coordinator to oversee the effective operation of the site's CAFM system and support the Facilities Management team. The ideal candidate will be a confident communicator with strong planning skills, able to manage both planned and reactive workflows in a fast paced environment. Helpdesk Respond promptly and professionally to incoming calls and emails from the business. Log, prioritise, and assign reactive tasks, ensuring the correct engineer or supplier is allocated. Maintain clear communication with end users throughout the lifecycle of reactive jobs, keeping them informed of progress and expected completion times. Planning & Scheduling Plan and schedule PPM tasks for the engineering team and external partners, ensuring resources are effectively coordinated. Work closely with the Lead Engineer and RFM Manager on a daily/weekly basis to ensure service levels, performance, and operational standards are consistently met. Supplier & Subcontractor Coordination Liaise with subcontractors as required, reviewing performance and providing feedback through the appropriate internal systems. Obtain supplier quotations and upload them onto the internal system for client approval, ensuring accuracy and commercial awareness. Communication & Relationship Management Build and maintain strong working relationships with internal stakeholders, engineering teams, subcontractors, and the client. Ensure all communications are clear, timely, and aligned with company standards. Skills & Experience Required Experience using a CAFM system (e.g., Concept, Maximo, Planon, CAFM Explorer, etc.) Strong organisational and scheduling skills. Excellent verbal and written communication abilities. Customer-focused, with the ability to manage expectations professionally. Ability to work under pressure and prioritise workload effectively. Previous experience in Facilities Management or a similar support role is desirable. Proficient in Microsoft Office tools (Outlook, Excel, Word). Personal Attributes Proactive and solution oriented Strong attention to detail Able to build rapport at all levels Confident in multitasking and meeting deadlines Team focused with a collaborative approach What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
CATCH 22
Facilities Coordinator
CATCH 22
Facilities Co-ordinator - South Wales (Home based with travel) - £35,000 per annum - Full-time Permanent Are you an experienced Facilities/ Property Administrator with a passion for organisation, compliance, and stakeholder engagement? We're recruiting for a Facilities Co-ordinator to join a dynamic team managing a portfolio of commercial property in South Wales & South West England (Cardiff, Swansea, Bristol, Weston Super-mare) Working closely with the Regional Facilities Manager, you'll play a key role in ensuring the smooth day-to-day delivery of facilities management services, maintaining compliance, and building strong relationships with tenants and stakeholders. Key Responsibilities: Health & Safety & Compliance Maintain H&S records, certifications and audits Support risk assessments (Fire, Water, General) and statutory compliance documentation Manage permits to work, RAMS and site inductions Maintain asset registers and support planned preventative maintenance Assist with disaster planning and emergency procedures Log and track compliance actions through the CAFM/helpdesk system Site Communication & Administration Take and format meeting minutes Maintain stakeholder records and site systems Build open, transparent relationships with tenants and contractors Support review and updates to the Estate Handbooks Tenant Coordination Act as first point of contact for occupiers regarding building and service issues Coordinate contractor access and planned maintenance Support waste management initiatives and compliance Escalate issues appropriately and in a timely manner Inspections & Reporting Conduct daily inspections and record findings Monitor compliance against KPIs and Estate Handbook standards Escalate risks or breaches, including stopping works where necessary Support monthly reporting and data collation About You We're looking for someone who is proactive, organised and confident communicating at all levels. 2-5 years' experience in an administrative role (facilities/property experience) Strong Microsoft Office skills Excellent communication and interpersonal abilities Health & Safety certification (IOSH or NEBOSH) Ability to manage multiple stakeholders and contractors Facilities Management accreditation (IWFM/WIFM) - Desirable Experience using CAFM or helpdesk systems Full UK Driving Licence Why Apply? Competitive salary of £35,000 Diverse, home-based role with real responsibility Opportunity to build strong stakeholder relationships Work within a professional and structured environment with clear development opportunities
Feb 23, 2026
Full time
Facilities Co-ordinator - South Wales (Home based with travel) - £35,000 per annum - Full-time Permanent Are you an experienced Facilities/ Property Administrator with a passion for organisation, compliance, and stakeholder engagement? We're recruiting for a Facilities Co-ordinator to join a dynamic team managing a portfolio of commercial property in South Wales & South West England (Cardiff, Swansea, Bristol, Weston Super-mare) Working closely with the Regional Facilities Manager, you'll play a key role in ensuring the smooth day-to-day delivery of facilities management services, maintaining compliance, and building strong relationships with tenants and stakeholders. Key Responsibilities: Health & Safety & Compliance Maintain H&S records, certifications and audits Support risk assessments (Fire, Water, General) and statutory compliance documentation Manage permits to work, RAMS and site inductions Maintain asset registers and support planned preventative maintenance Assist with disaster planning and emergency procedures Log and track compliance actions through the CAFM/helpdesk system Site Communication & Administration Take and format meeting minutes Maintain stakeholder records and site systems Build open, transparent relationships with tenants and contractors Support review and updates to the Estate Handbooks Tenant Coordination Act as first point of contact for occupiers regarding building and service issues Coordinate contractor access and planned maintenance Support waste management initiatives and compliance Escalate issues appropriately and in a timely manner Inspections & Reporting Conduct daily inspections and record findings Monitor compliance against KPIs and Estate Handbook standards Escalate risks or breaches, including stopping works where necessary Support monthly reporting and data collation About You We're looking for someone who is proactive, organised and confident communicating at all levels. 2-5 years' experience in an administrative role (facilities/property experience) Strong Microsoft Office skills Excellent communication and interpersonal abilities Health & Safety certification (IOSH or NEBOSH) Ability to manage multiple stakeholders and contractors Facilities Management accreditation (IWFM/WIFM) - Desirable Experience using CAFM or helpdesk systems Full UK Driving Licence Why Apply? Competitive salary of £35,000 Diverse, home-based role with real responsibility Opportunity to build strong stakeholder relationships Work within a professional and structured environment with clear development opportunities
Daniel Owen Ltd
Administrator
Daniel Owen Ltd Chorley, Lancashire
Administrator - Temp (6-8 weeks initially) Location: Chorley Rate: 12.70 - 14 per hour Hours: Full time - Monday to Friday Start Date: Immediate About the Role My client is seeking a proactive and organised Administrator to join a busy Property Services team based in Chorley. This is an excellent opportunity for someone with Property or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services. Key Responsibilities Provide efficient administrative and compliance support across the contract. Making calls to residents Making appointments for surveys Keeping residents up to date with works that are being planned Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Property administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Feb 23, 2026
Seasonal
Administrator - Temp (6-8 weeks initially) Location: Chorley Rate: 12.70 - 14 per hour Hours: Full time - Monday to Friday Start Date: Immediate About the Role My client is seeking a proactive and organised Administrator to join a busy Property Services team based in Chorley. This is an excellent opportunity for someone with Property or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services. Key Responsibilities Provide efficient administrative and compliance support across the contract. Making calls to residents Making appointments for surveys Keeping residents up to date with works that are being planned Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Property administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Daniel Owen Ltd
Administrator
Daniel Owen Ltd Salford, Manchester
Administrator - 3 months temporary contract Location: Warrington Rate: 12.21 - 13.69 per hour Hours: Full time - Monday to Friday Start Date: Immediate / subject to notice About the Role My client is seeking a proactive and organised Administrator to join a busy Property Services team based in Warrington. This is an excellent opportunity for someone with Property or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services. Key Responsibilities Provide efficient administrative and compliance support across the contract. Making calls to residents Making appointments for surveys Keeping residents up to date with works that are being planned Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Property administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Feb 23, 2026
Seasonal
Administrator - 3 months temporary contract Location: Warrington Rate: 12.21 - 13.69 per hour Hours: Full time - Monday to Friday Start Date: Immediate / subject to notice About the Role My client is seeking a proactive and organised Administrator to join a busy Property Services team based in Warrington. This is an excellent opportunity for someone with Property or compliance administration experience who thrives in a fast-paced, team-focused environment. Initially a temporary position , you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services. Key Responsibilities Provide efficient administrative and compliance support across the contract. Making calls to residents Making appointments for surveys Keeping residents up to date with works that are being planned Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Property administration or a similar role. Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Parkside
P/T Administrator
Parkside Sheerwater, Surrey
Our international client requires an experienced P/T Administrator to join their team on a part-time rolling contract basis. Responsibilities: Presenting a professional front-of-house corporate image to visitors and employees Greet visitors and provide customer support. Assist Facilities where appropriate, including managing mail-ordering, stationery, and lunches. First point of contact for employees Reporting building/landlord issues to Helpdesk and maintaining records of such reports. Ad hoc administration duties for the Facilities Manager and Department Managers, assisting with ad hoc projects. Taking hospitality bookings for internal and external meetings and informing IT when AV equipment is required. Monday to Friday: 8.00 a.m. to 2.00 p.m. Parking available Onsite role Interested? Please apply
Feb 23, 2026
Contractor
Our international client requires an experienced P/T Administrator to join their team on a part-time rolling contract basis. Responsibilities: Presenting a professional front-of-house corporate image to visitors and employees Greet visitors and provide customer support. Assist Facilities where appropriate, including managing mail-ordering, stationery, and lunches. First point of contact for employees Reporting building/landlord issues to Helpdesk and maintaining records of such reports. Ad hoc administration duties for the Facilities Manager and Department Managers, assisting with ad hoc projects. Taking hospitality bookings for internal and external meetings and informing IT when AV equipment is required. Monday to Friday: 8.00 a.m. to 2.00 p.m. Parking available Onsite role Interested? Please apply
Norton Mechanical Ltd
Service Team Lead
Norton Mechanical Ltd Murston, Kent
Are you an experienced highly organised, strong communicator, detail oriented and passionate about maintaining high standards, that is looking for personal progession? Come and join our expanding team! We are a growing family run business known for delivering technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited to, the following activities: Promptly answer incoming calls in a friendly and helpful manner ensuring you provide exceptional customers service throughout Review and respond to all emails received into team and individual email inboxes promptly Logging all call data received ensuring the information entered is accurate and timely Organise attendance to site in accordance ensuring that the most appropriate engineer is allocated Produce jobs sheets that are comprehensive and contain all relevant information for engineers and clients Chasing up suppliers to check on delivery of parts to ensure that they arrive on time or arranging returns if faulty Updating client portals Receiving deliveries following the goods in process Working to client SLA's and team KPI's with support of Service Manager and Contracts Managers Seek technical support and advice from Engineers, Supervisors or Contract Managers where required Working closely with the Service Manager to mentor and coach other team members Conduct annual appraisals and probation reviews Reviewing and auditing team Daily/ Weekly/ Monthly tasks Assist team members as required to ensure the helpdesk department workload is shared fairly Discuss training requirements that arise relating to the team Play a key part in supporting the integrated management system Perform other reasonable tasks when requested that helps the company meet its SMART objectives Skills, Experience & Qualifications Excellent IT skills and use of Microsoft Excellent communication and interpersonal skills at all levels, both written and verbal Ability to find solutions in a proactive manner Ability to build and retain solid relationships with colleagues and clients Ability to support and work as a team A can-do and positive attitude Excellent organisational skills and administrative skills A customer focused mindset and a commitment to delivering service excellence Ability to prioritise in a fast-paced and demanding environment Proven supervisory or team lead experience Previous experience working within the HVAC industry would be beneficial Why work with us? Join a supportive and close-knit team in a growing family business Work with a wide variety of clients Contribute to a company that cares about quality and customer service Opportunities for personal growth and development Full time and permanent employment Health Cash Plan Scheme after qualifying period Company Pension Scheme 20 days annual leave plus bank holidays, increasing each year to 25 days Additional annual leave offered, with your birthday off Company events throughout the year We welcome people from all backgrounds, experiences and perspectives to join our team. Please send your CV and a short covering letter.
Feb 23, 2026
Full time
Are you an experienced highly organised, strong communicator, detail oriented and passionate about maintaining high standards, that is looking for personal progession? Come and join our expanding team! We are a growing family run business known for delivering technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited to, the following activities: Promptly answer incoming calls in a friendly and helpful manner ensuring you provide exceptional customers service throughout Review and respond to all emails received into team and individual email inboxes promptly Logging all call data received ensuring the information entered is accurate and timely Organise attendance to site in accordance ensuring that the most appropriate engineer is allocated Produce jobs sheets that are comprehensive and contain all relevant information for engineers and clients Chasing up suppliers to check on delivery of parts to ensure that they arrive on time or arranging returns if faulty Updating client portals Receiving deliveries following the goods in process Working to client SLA's and team KPI's with support of Service Manager and Contracts Managers Seek technical support and advice from Engineers, Supervisors or Contract Managers where required Working closely with the Service Manager to mentor and coach other team members Conduct annual appraisals and probation reviews Reviewing and auditing team Daily/ Weekly/ Monthly tasks Assist team members as required to ensure the helpdesk department workload is shared fairly Discuss training requirements that arise relating to the team Play a key part in supporting the integrated management system Perform other reasonable tasks when requested that helps the company meet its SMART objectives Skills, Experience & Qualifications Excellent IT skills and use of Microsoft Excellent communication and interpersonal skills at all levels, both written and verbal Ability to find solutions in a proactive manner Ability to build and retain solid relationships with colleagues and clients Ability to support and work as a team A can-do and positive attitude Excellent organisational skills and administrative skills A customer focused mindset and a commitment to delivering service excellence Ability to prioritise in a fast-paced and demanding environment Proven supervisory or team lead experience Previous experience working within the HVAC industry would be beneficial Why work with us? Join a supportive and close-knit team in a growing family business Work with a wide variety of clients Contribute to a company that cares about quality and customer service Opportunities for personal growth and development Full time and permanent employment Health Cash Plan Scheme after qualifying period Company Pension Scheme 20 days annual leave plus bank holidays, increasing each year to 25 days Additional annual leave offered, with your birthday off Company events throughout the year We welcome people from all backgrounds, experiences and perspectives to join our team. Please send your CV and a short covering letter.
Boden Group
Office Manager
Boden Group Brinsworth, Yorkshire
We are looking for an Office Manager to join the team of an established company, helping to manage and support their administrative functions. This role is a temporary position based onsite, 5 days a week and will be on an on going temporary basis. Office Manager Monday to Friday Temporary - on going £20-23ph via umbrella Rotherham - Onsite As an Office Manager, your main duties will be: Managing a team of 4 as well as the helpdesk function Assisting with existing HR functions such as monitoring sickness/ absences, holiday requests etc Monitoring and assisting with finance administration such as invoice processing and chasing payments General office administration and tasks such as creating reports and collating data as needed To be successful as an Office Manager, you will need: Previous experience dealing with HR functions Experience managing a team of administrators Leading on administrative tasks and functions If this role is of interest, please apply directly to this advert.
Feb 23, 2026
Seasonal
We are looking for an Office Manager to join the team of an established company, helping to manage and support their administrative functions. This role is a temporary position based onsite, 5 days a week and will be on an on going temporary basis. Office Manager Monday to Friday Temporary - on going £20-23ph via umbrella Rotherham - Onsite As an Office Manager, your main duties will be: Managing a team of 4 as well as the helpdesk function Assisting with existing HR functions such as monitoring sickness/ absences, holiday requests etc Monitoring and assisting with finance administration such as invoice processing and chasing payments General office administration and tasks such as creating reports and collating data as needed To be successful as an Office Manager, you will need: Previous experience dealing with HR functions Experience managing a team of administrators Leading on administrative tasks and functions If this role is of interest, please apply directly to this advert.
RGR
Office Administrator
RGR
Office Administrator Sutton, South London 25-28K base salary Full time, office based High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business. Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team. Updating job notes on the company CAFM system (Simpro) Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc). Assisting Account Managers with administrative duties as and when required. Working closely with the Helpdesk team who schedule engineers works. Employment Package: Starting Base Salary: 25,000 - 28,000 per annum. Status: Permanent, PAYE - Paid Monthly. Location: Sutton - Full time office based role. Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role). On the job training provided, external company funded courses provided. Genuine career progression opportunities within 12 months of employment. Provided: company pension, 29 days annual leave etc. Free on-street parking around the offices. Casual dress code in the offices. Friendly, welcoming, office environment. Regular performance based pay reviews. Requirements: Must be comfortable using basic excel software such as teams, excel etc. Experience within an administrative role in an office environment previously would be highly beneficial. Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential. Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV.
Feb 22, 2026
Full time
Office Administrator Sutton, South London 25-28K base salary Full time, office based High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business. Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team. Updating job notes on the company CAFM system (Simpro) Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc). Assisting Account Managers with administrative duties as and when required. Working closely with the Helpdesk team who schedule engineers works. Employment Package: Starting Base Salary: 25,000 - 28,000 per annum. Status: Permanent, PAYE - Paid Monthly. Location: Sutton - Full time office based role. Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role). On the job training provided, external company funded courses provided. Genuine career progression opportunities within 12 months of employment. Provided: company pension, 29 days annual leave etc. Free on-street parking around the offices. Casual dress code in the offices. Friendly, welcoming, office environment. Regular performance based pay reviews. Requirements: Must be comfortable using basic excel software such as teams, excel etc. Experience within an administrative role in an office environment previously would be highly beneficial. Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential. Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV.
ROYAL BOTANIC GARDENS/KEW GARDENS
Senior Estate Manager (Wakehurst)
ROYAL BOTANIC GARDENS/KEW GARDENS Haywards Heath, Sussex
We are currently seeking a Senior Estates Manager at Wakehurst to provide strategic and operational leadership for the delivery of Estates services, including PPM, asset management, and both hard and soft FM services across a complex and diverse site. Reporting to the Head of Estates Operations & Maintenance, the role will support capital projects, sustainability, compliance, facilities, and the Estates Helpdesk, while overseeing multidisciplinary teams and contracted suppliers. The post holder will ensure high standards of health and safety, statutory compliance, and customer service, develop robust maintenance and sustainability strategies, support historic and heritage assets, and build strong stakeholder relationships to drive Estates excellence and long-term operational resilience. The post holder will have a degree in Building or Facilities Management, or equivalent experience, with a proven track record of leading medium to large estates or maintenance operations. They will demonstrate strong expertise in managing building and engineering infrastructure, contractor performance, health and safety, and statutory compliance across complex estates. Experience in developing robust maintenance regimes, managing utilities and critical systems, and supporting historic or heritage buildings is essential. A consultative leadership style, strategic operational thinking, and proven success in team development, customer-focused service delivery, and sustainability within estates maintenance operations are required. Interviews are due to take place on 12 March This role is based at Wakehurst with the option of regular home working, subject to operational requirements. About Us The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post. No agencies please.
Feb 21, 2026
Full time
We are currently seeking a Senior Estates Manager at Wakehurst to provide strategic and operational leadership for the delivery of Estates services, including PPM, asset management, and both hard and soft FM services across a complex and diverse site. Reporting to the Head of Estates Operations & Maintenance, the role will support capital projects, sustainability, compliance, facilities, and the Estates Helpdesk, while overseeing multidisciplinary teams and contracted suppliers. The post holder will ensure high standards of health and safety, statutory compliance, and customer service, develop robust maintenance and sustainability strategies, support historic and heritage assets, and build strong stakeholder relationships to drive Estates excellence and long-term operational resilience. The post holder will have a degree in Building or Facilities Management, or equivalent experience, with a proven track record of leading medium to large estates or maintenance operations. They will demonstrate strong expertise in managing building and engineering infrastructure, contractor performance, health and safety, and statutory compliance across complex estates. Experience in developing robust maintenance regimes, managing utilities and critical systems, and supporting historic or heritage buildings is essential. A consultative leadership style, strategic operational thinking, and proven success in team development, customer-focused service delivery, and sustainability within estates maintenance operations are required. Interviews are due to take place on 12 March This role is based at Wakehurst with the option of regular home working, subject to operational requirements. About Us The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post. No agencies please.
Think Specialist Recruitment
Ecommerce Marketplace Coordinator
Think Specialist Recruitment Bletchley, Buckinghamshire
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 20, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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