805 jobs found

RM Recruit is partnering with an excellent organisation based in the Birmingham area to recruit a Finance & Business Partner on a 6-month fixed-term contract that carries a strong potential to go permanent. Our client is embarking on a major transformation journey, which includes a brand-new Sage Intacct ERP rollout and upcoming CRM upgrades. The hiring manager is seeking a solid second-in-command to help drive these critical changes, transition management accounts away from Excel, and inject robust financial principles into the process. This is a high-profile, deeply rewarding role where your common sense and transformation mindset will directly shape the future of the organisation. In this role, you will act as the critical right-hand support to the finance lead, steering the business through early-stage system implementations. You will transition historic management accounts from manual Excel processes into automated reports and bridge the gap between finance and operations. Given the pace of change, you must be prepared to hit the ground running from week one, establishing quick wins during a the onboarding phase. The ideal candidate will possess absolute commercial acumen, and previous exposure to ERP transformations. While candidates who are ACA, ACCA, or CIMA qualified are preferred, outstanding Qualified by Experience (QBE) professionals with strong commercial backgrounds are highly encouraged to apply. This position offers exceptional flexibility with no rigid core hours and a hybrid structure requiring just 2 days per week in the Birmingham office. The package includes an competitive salary and a highly lucrative pension scheme, and 28 days holiday plus bank holidays. Because of the vast amount of change on the horizon, this role is highly likely to transition into a permanent position. If you are available immediately / short notice and possess the requisite experience as outlined above, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

Service Desk Manager London - (4 days On-site, Friday WFH) 50,000 - 65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly to the Managing Director, you will be responsible for driving service excellence, developing team capability, implementing best practice processes, and ensuring the highest levels of customer satisfaction. You will lead the ongoing development of the Service Desk function, overseeing service delivery performance, SLA management, reporting, customer relationships, and continuous improvement initiatives. This role will also play a key part in the implementation and growth of a 24/7/365 support operation. The ideal candidate will have previous experience managing a service desk within an MSP environment or a proven background in customer service leadership. You will possess strong organisational skills, excellent stakeholder management abilities, and sufficient technical understanding to challenge, mentor, and develop service desk engineers while driving service improvements. Offering excellent progression opportunities and the chance to influence business-wide service delivery strategy, this is an ideal role for a driven, customer-focused leader who thrives within a fast-paced environment. The Role: Manage and develop the Service Desk team, processes, and performance Oversee SLA management, reporting, service reviews, and customer satisfaction Implement and maintain ITIL-aligned processes and best practices Drive continuous improvement, automation, and operational efficiency Lead onboarding of new clients and build strong stakeholder relationships Support the development of a 24/7/365 service operation The Person Previous Service Desk Management experience within an MSP environment, or strong customer service management background Good technical understanding of IT support environments Experience with ITIL processes and service delivery best practices Knowledge of ISO9001 and ISO27001 standards advantageous Strong leadership, communication, and stakeholder management skills Highly organised, proactive, and capable of thriving under pressure Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Adecco are currently recruiting for an experienced Finance & Office Manager to join a well-established and growing UK business. This is a varied and pivotal role within the organisation, offering responsibility across finance, HR administration, and office operations. You will play a key part in ensuring the smooth day-to-day running of the business, acting as a central point of coordination across multiple functions. The business has a strong reputation for stability and professionalism, combined with a supportive, close-knit team environment. They value individuals who take ownership, contribute ideas, and can work collaboratively across different areas of the business. This role will take ownership of finance processes (with support from a Finance Controller), alongside HR coordination and general office management responsibilities. It would suit someone who enjoys a broad, hands-on position with real autonomy and variety. Key Responsibilities Finance Oversee day-to-day financial activities alongside the Finance Controller Support reporting, reconciliations, and general accounting processes Ensure accurate financial data and compliance with procedures Assist with budgeting, forecasting, and financial controls HR & Payroll Administration Liaise with external payroll provider and manage payroll adjustments Prepare payroll data for processing (including Excel-based reporting) Administer pension schemes and ensure compliance Manage onboarding and offboarding processes Maintain employee records and HR documentation Provide general HR support, with access to external employment law advice where required Office & Administration Oversee day-to-day office operations and administration Support internal coordination across departments Assist with compliance and record keeping Provide ad hoc support to senior leadership About You Qualified accountant (ACCA, CIMA, ACA or equivalent) Strong finance background with experience in a similar all-round role Experience supporting payroll processes and pension administration Working knowledge of HR processes, including on-boarding and employee records Understanding of UK employment law basics (or ability to liaise with third-party advisors) Strong Excel and systems skills Highly organised with excellent attention to detail Comfortable working across multiple functions in a hands-on role Benefits Salary - 45,000 to 58,000 Good working hours - Monday to Friday 9am to 5pm 20 days annual leave + Bank Holidays + additional Christmas shutdown Pension Free parking This is an excellent opportunity for someone looking for a broad and influential role within a supportive business, where you can make a real impact across finance and operations. For more information, please contact Adecco Aylesbury or apply via this job site. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Lloyd Recruitment Services are delighted to be partnering with a well-established ecommerce business based in Westerham. They are seeking an experienced Office Manager to join their team and play a key role in the day-to-day running of the office and customer service function. Key Responsibilities of the Office Manager: Overseeing daily operations, ensuring smooth and efficient workflows Managing, mentoring and developing the customer service and office support team Allocating workloads, monitoring performance and supporting team development Managing recruitment, onboarding and training activities Conducting regular team meetings and performance reviews Reviewing and improving office procedures and working practices to enhance efficiency Ensuring customer enquiries, complaints, returns and escalated issues are resolved professionally and in a timely manner Providing administrative support across the business as required Maintaining a well-organised, professional and productive office environment Handling staff attendance and holiday records Essential Skills & Experience Required: Previous experience within an Office Manager role or similar Strong leadership skills with experience managing and motivating a team Excellent organisational and administrative abilities with strong attention to detail Confident communicator with the ability to build relationships Ability to work independently, prioritise workloads and use initiative Strong customer service experience and a commitment to delivering excellent service standards Good IT skills and confidence using office systems and software What's on Offer: Salary £34K - £38K DOE Permanent, full-time position 22 days annual leave plus Bank Holidays Onsite parking Opportunity to work within an exciting, and varied role with ownership of daily office operations If you are an experienced Office Manager or team leader ready to take on your next challenge, then click apply today! Apply today through Lloyd Recruitment Services. Extra information: Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Customer Retention Specialist Salary : £27,476.80 rising to £28,516.80 on successful completion of probation Location : 210-222 Hagley Road West, Oldbury, B68 0NP About Care Club Care Club is Rightio's membership programme, providing customers with ongoing coverage across plumbing, gas, electrics, locks, and internal drainage. Our team is built on collaboration and collective ownership of the member experience. Every agent plays an active role from the moment someone joins right through to renewal and beyond.This isn't a call centre role. It's a specialist position where retention expertise sits at the centre, but you'll also manage claims, coordinate engineers, handle enquiries, and identify growth opportunities. That 360 ownership is what makes Care Club different, and it's what makes the work rewarding. Why We're Recruiting We're growing. Care Club membership is expanding and we need someone who can bring real retention instinct to the team while also being comfortable in the full breadth of the role. The Role at a Glance Department : Care Club Location : Oldbury, B68 0NP Salary : £27,476.80, rising to £28,516.80 on completion of probation Reporting To : Care Club Manager Coverage Areas : Plumbing Gas Electrics Locks Internal Drainage What the Role Actually Involves Retention: your primary focus Proactively contact members at risk of cancellation and turn those conversations around Handle renewals, lapsed accounts, and cancellation requests with empathy and commercial skill Identify patterns in member dissatisfaction and feed insight back to the manager Build lasting relationships that make members feel valued Claims Management Handle First Notification of Loss (FNOL) and manage claims through to resolution Assess eligibility across coverage areas Coordinate with approved engineers and contractors to get jobs completed efficiently Keep members informed at every stage Member Enquiries & Onboarding Handle inbound calls, emails, and web chats from existing and prospective members Welcome new members and set expectations clearly Process plan upgrades, amendments, and payments accurately Upsell & Plan Promotion Identify opportunities to upgrade members to higher-tier plans Present the value of Care Club to customers following Rightio breakdown jobs Support the team's targets through a consultative sales approach Admin & Systems Maintain accurate, up-to-date member records across CRM and internal platforms Log all interactions, claims, and outcomes consistently About You Essential Demonstrable retention experience - you've had difficult cancellation conversations and won them Background in customer service, membership, insurance, or a subscription-based environment Confident communicator across phone, email, and digital channels Strong organisational skills and ability to manage multiple member situations Empathetic and calm under pressure, especially when customers are frustrated Commercially aware - you understand what keeps a business healthy and a customer loyal Comfortable with CRM systems and digital tools Track record of hitting retention KPIs or renewal targets Desirable Experience in home maintenance, insurance, or property services Familiarity with claims processes or contractor coordination Experience working in a small team where you wear multiple hats What We Offer Competitive salary with a clear probation milestone increase A small team where your contribution is visible and valued Training across all coverage areas Opportunity to shape how Care Club grows The chance to make a real difference to customers Our Values Reassuring Reliable Responsible Robust RespectfulYou may have experience of the following: Retention Officer, Customer Success Specialist, Membership Specialist, Claims Handler, Customer Service Specialist, Account Retention Specialist, Membership Administrator, Customer Care Specialist, Member Services Officer, Churn Prevention Specialist

Role: Deputy General Manager Location: South Devon Salary / Rate of pay: 35,000 - 45,000 per annum + Live-In Accommodation Platinum Recruitment is working in partnership with a wonderful, established clifftop hotel in South Devon, and we have a fantastic opportunity for an organised, hands-on Deputy General Manager to join their team. What's in it for you? Coastal Living: Live-in staff accommodation provided on a stunning Devon clifftop, overlooking the harbour beach. Clear Career Progression: A structured pathway toward broader operational leadership and General Manager responsibilities. Direct Leadership Impact: Work directly alongside the General Manager during an exciting period of upcoming property investment and improvements. Supportive Environment: Share of tips, employee discounts, company pension scheme, and a collaborative team culture. Autonomy: Real operational responsibility across front of house, housekeeping, maintenance, and food and beverage. Package 35,000 - 45,000 per annum (depending on experience) Subsidised live-in accommodation provided Share of tips NEST Pension scheme Employee discounts and on-site parking Why choose our Client? Perched above the harbour beach in the South Hams, this independently owned clifftop hotel features around 40 rooms, a classic table d'h te restaurant, and a popular seasonal bistro. With over 90 years of hospitality history and a high volume of loyal, returning guests, the business is preparing for major property improvement projects over the coming years. It offers an ideal setting for an ambitious operational leader looking to build a long-term career with a well-regarded coastal property. What's involved? As Deputy General Manager, you will serve as the senior on-site operational leader during your shifts, taking direct responsibility for the day-to-day running of the property and reporting directly to the General Manager. Operational Floor Leadership: Run daily operational shifts across front office, food and beverage, housekeeping, and maintenance, ensuring guest standards are consistently delivered. Team & Rota Management: Build, schedule, and adjust departmental rotas, leading onboarding and induction for permanent and seasonal staff. Housekeeping & Maintenance: Conduct regular room inspections across all grades and manage the property maintenance log to ensure swift resolution of issues. Compliance & Logistics: Oversee daily health and safety, fire safety, food hygiene, and licensing compliance while coordinating supplier deliveries and stock control. Shift Handover & Reporting: Manage daily shift briefings, key holder duties, and emergency out-of-hours coverage on a rota basis, supporting PMS occupancy and revenue reporting for ownership. Sound like the role for you? For this position, we are looking for candidates who possess: Proven Operational Experience: Minimum 3 years' experience in a DGM, Operations Manager, or Senior Duty Management role within a 25-70 room hotel environment. Leadership Style: A calm, practical approach with the confidence to run multi-departmental operations with minimal supervision. Coastal / Seasonal Understanding: Prior experience in a coastal or seasonal hotel environment (preferred). Compliance Awareness: Working knowledge of health & safety, fire safety, and food hygiene regulations (Level 3 Food Hygiene or IOSH preferred). Career Ambition: The drive to take on increasing autonomy and progress toward a General Manager role over time. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Deputy General Manager role in South Devon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Deputy General Manager Location: South Devon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

HR Operations Specialist Fixed term contract until 31st December 2026 Location: London, hybrid working available Salary: up to 80,000 per annum (pro rata) Are you an HR Operations specialist who thrives on improving processes, solving complex employee challenges, and delivering exceptional people services on a global scale? We're partnering with an international not-for-profit organisation seeking an experienced HR Operations Specialist to join their People team on a fixed-term basis. This is a fantastic opportunity to take ownership of HR operations across the employee lifecycle, providing first line support for US-based and global employees, managing employee relations cases and drive improvements that enhance the employee experience. Working closely with senior HR leadership, you'll play a key role in ensuring operational excellence, maintaining compliance, and implementing scalable HR processes within a fast-paced, international environment. What you'll be doing Acting as a trusted first point of contact for employee and manager queries, delivering a high-quality HR service. Managing non-complex employee relations matters and partnering with HR Business Partners on escalated cases. Leading the development, review and implementation of HR policies and procedures. Translating policies into practical, user-friendly processes, guidance and workflows. Supporting a US-based employee population and ensuring compliance with employment legislation and HR best practice. Managing end-to-end HR operations, including onboarding, benefits administration, employee lifecycle activities and offboarding. Identifying opportunities to improve processes, increase efficiency and reduce manual administration. Leveraging HR systems to automate workflows, improve data integrity and enhance service delivery. Collaborating with Payroll, Finance and wider People teams to ensure seamless operational support. Creating engaging communications and training materials to support the successful adoption of new processes and policies. What we're looking for Proven HR Operations experience gained within a global or international organisation. Strong experience supporting US-based employees and a solid understanding of US employment practices, benefits and compliance requirements. Experience developing HR policies, procedures and operational frameworks. A track record of driving process improvements and implementing best-practice HR operations. Excellent written communication skills with the ability to produce clear, concise documentation. Strong organisational skills and the ability to manage multiple priorities simultaneously. Experience working with HRIS platforms, HiBob experience would be particularly advantageous. A proactive, solutions-focused approach and a high level of attention to detail. A professional HR qualification, CIPD L7 qualified or relevant experience in a similar role. If you're passionate about delivering exceptional HR operations, driving continuous improvement and supporting a global workforce, we want to hear from you. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

2020 Recruitment is delighted to be recruiting for an Operational Implementation Project Manager on behalf of our client for a 12-month contract supporting the implementation of operational services across multiple European sites. This is an excellent opportunity for someone with strong operational project management experience who understands laboratory or scientific environments and can coordinate complex implementations involving multiple stakeholders. While project management experience is important, our client is particularly interested in candidates with practical operational knowledge, particularly within laboratory operations, sample dispatch and regulated logistics. The Role You will be responsible for coordinating the successful implementation of operational services across multiple European locations, ensuring projects are delivered safely, efficiently and with minimal disruption to day-to-day operations. Working closely with internal operational teams, customers and subject matter experts, you will oversee implementation activities from planning through to successful go-live. Key Responsibilities Project & Implementation Management Lead the implementation of operational services across multiple European sites. Develop and manage implementation plans, timelines and key deliverables. Coordinate onboarding, training and deployment of operational processes and systems. Monitor implementation milestones and ensure successful delivery against agreed objectives. Ensure readiness for successful go-live across all sites. Identify, manage and escalate project risks and issues where appropriate. Stakeholder & Governance Management Support the Programme Manager with overall governance and customer engagement. Build strong relationships with customers and internal stakeholders throughout each implementation. Coordinate communication across laboratory, logistics, quality and operational teams. Prepare implementation updates, status reports and governance documentation. Experience of import/export and Dangerous Goods compliance. Ensure operational systems, documentation and workflows are fully established ahead of implementation. Support the transition from implementation into business-as-usual operations. Risk Management & Continuous Improvement Proactively identify implementation risks and operational challenges. Manage day-to-day issue resolution throughout implementation and stabilisation. Support root cause analysis (RCA) and corrective action planning where required. Minimise disruption to customer operations during implementation and transition. You must have: Experience delivering operational implementation projects or service transitions. Previous experience within a scientific, laboratory or life sciences environment. Knowledge of laboratory operations and/or sample dispatch processes. Experience working with Dangerous Goods regulations, including IATA and ADR. Strong stakeholder management and communication skills. Experience working across multiple operational teams and functions. The ability to identify risks and drive practical solutions. Formal project management qualifications are welcomed but are not essential. Our client is happy to consider candidates with strong operational implementation experience who have successfully coordinated projects within laboratory, scientific or regulated environments. Desirable Experience Pharmaceutical or Life Sciences industry experience. Laboratory operations or sample logistics. Import/export or regulated supply chain experience. Multi-site or European implementation experience. Knowledge of GDP, GMP or other regulated operating environments.

Your new company We are currently partnering with a leading organisation within the facilities management sector to recruit a Senior Partner Manager. This is an exciting opportunity for a commercially driven professional to play a key role in managing strategic supplier relationships across a large, complex national contract environment. Your new role As Senior Partner Manager, you will take ownership of a broad portfolio of service partners, ensuring strong commercial performance, operational delivery, and high-quality customer outcomes. Key responsibilities include: Managing end-to-end supplier relationships, from sourcing and onboarding through to performance management and development Driving supplier performance against KPIs, SLAs, and contractual requirements Building strong, collaborative relationships with internal teams and external partners Leading performance reviews, identifying risks, and implementing improvement plans Supporting tender processes, supplier evaluations, and contract negotiations Providing commercial insight to support cost control and value optimisation Contributing to the development of supplier management frameworks, governance, and sourcing strategies Driving continuous improvement, innovation, and efficiency across the supply chain This is a mobile role requiring regular UK travel and offers significant exposure in a multi-contract, fast-paced environment. What you'll need to succeed We are keen to speak with candidates who have: Strong experience in procurement, commercial or supplier relationship management roles A proven track record managing service-based supply chains (essential), ideally within FM, construction, or related environments Solid knowledge of contract management, supplier governance, and negotiation Experience supporting tenders and assessing supplier performance You will be a confident and credible communicator, able to influence at all levels, manage multiple priorities, and translate complex data into actionable insights. A proactive, solutions-focused approach and strong commercial awareness are key. What you'll get in return Salary up to 62,000 + car allowance 25 days annual leave Pension scheme and private medical cover Life assurance Flexible / hybrid working options Clear opportunities for career progression within a large, established organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Business Development Manager FMCG South East We are delighted to be supporting the appointment of a driven Business Development Manager to support growth across the South East territory - covering London, Kent, Surrey across to Southampton, up to Ipswich and Cambridgeshire. This is a customer-facing, field-based role focused on developing new business and growing existing accounts across the Foodservice Wholesale and Vending sectors. What you ll do Drive sales growth and increase gross profit across your territory Win new business and expand relationships within Foodservice and Vending customers Manage and retain existing customer accounts, ensuring long-term partnership value Identify and convert new opportunities through proactive, needs-based selling Maximise sales opportunities through understanding customer requirements and trends Maintain strong knowledge of product ranges across drinks, snacks, and consumables Monitor competitor activity and market trends to stay commercially competitive Collaborate with internal teams and suppliers to deliver value to customers Manage territory activity, including regular travel and customer visits What we re looking for Proven experience in a field-based sales or Business Development role (5+ years) Experience within Foodservice, wholesale or FMCG environments (desirable) Track record of delivering profitable sales growth Strong commercial awareness with the ability to interpret and act on financial data Tenacious, driven, and proactive approach to winning and growing business Excellent relationship-building skills with the ability to engage business owners Down-to-earth, persuasive, and customer-focused approach Full UK driving licence and willingness to travel and stay away regularly Why join? Market-leading wholesale distributor with a strong industry reputation Established product portfolio across multiple high-demand categories Structured onboarding with field training and supplier exposure Clear opportunity for career progression and succession planning Package Competitive salary + bonus Company car 25 days holiday + bank holidays Company pension Laptop & mobile phone Additional brand-led incentives

Our client is seeking an experienced Operations Manager to lead a busy healthcare customer service team , ensuring the smooth delivery of patient-centred services, an outstanding patient and customer experience, and operational excellence. This role combines people leadership, process improvement, stakeholder management, and day-to-day operational oversight within a fast-paced healthcare environment, supporting both clinical professionals and patients. Key Responsibilities: Lead, motivate and develop a high-performing healthcare customer service team. Oversee daily healthcare operations, ensuring services are delivered efficiently, compliantly, and to the highest standards of patient care and service. Manage resource planning, team schedules, and workload distribution to support effective service delivery and patient outcomes. Build strong relationships with clinical professionals, healthcare practitioners, external partners, and key stakeholders. Drive continuous service improvements through patient and stakeholder feedback, performance monitoring, and process optimisation. Ensure accurate patient record management and compliance with healthcare regulations, policies, procedures, and data protection requirements. Support the onboarding of new healthcare professionals and operational growth initiatives. Maintain high levels of patient and customer satisfaction through exceptional service delivery and efficient administrative processes. Monitor operational performance, identifying opportunities to improve efficiency, patient experience, and service quality. Contribute to business performance by supporting productivity, utilisation, capacity planning, and operational targets within a healthcare setting. Experience and Skills Requirements Previous experience in an Operations Manager, Office Manager, Practice Manager, or Senior Administration leadership role. Demonstrable experience within a healthcare, medical, clinical, or regulated environment. Proven experience leading, developing, and managing teams. Strong organisational and planning skills with the ability to manage multiple priorities within a fast-paced healthcare setting. Excellent communication and stakeholder management skills, with the ability to work effectively alongside clinical and non-clinical teams. Strong IT literacy, including Microsoft Office applications and experience of healthcare management systems or patient databases. A proactive, solutions-focused approach with excellent attention to detail. Experience driving operational improvements, service excellence, and patient-centred outcomes. Advantageous Experience within private healthcare, professional services, or another highly regulated environment. Knowledge of healthcare compliance requirements, patient pathways, and healthcare service delivery best practice. Experience managing operational change, transformation projects, and process improvement initiatives. Leadership or management qualifications. Experience monitoring KPIs, patient satisfaction metrics, and service performance measures. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Commercial Insurance New Business Development - Internal Sales Location: Warwick Salary: base to 40k per annum (DOE) + Bonus on Sales, flex Benefits, Warm Leads Provided Are you a highly motivated and results-driven individual with a passion for forging new relationships? Do you possess a deep understanding of the insurance landscape and a proven track record in driving business growth? If so, we want to hear from you! Our clients are a rapidly expanding and innovative insurance brokerage dedicated to delivering exceptional value and tailored solutions to their clients, they pride themselves on their client-centric approach, cutting-edge technology, and collaborative team environment. As they continue to expand their market presence, they are seeking a dynamic and proactive New Business Development Broker to join their thriving team. The Opportunity: This is a pivotal role for an ambitious individual who thrives on identifying and converting new business opportunities. You will be instrumental in expanding our clients book of Business forging strategic partnerships, and contributing directly to their continued success. You'll be given the autonomy to shape your approach, supported by a dedicated team and market-leading products/services. Key Responsibilities: Lead Generation & Prospecting: Proactively identify and qualify new business opportunities through various channels, including market research, networking, cold outreach, and leveraging industry connections. ( Some Leads are provided) Relationship Building: Develop and nurture strong, lasting relationships with prospective clients, key decision-makers (e.g., business owners, HR managers, fellow brokers, specific industry stakeholders), and introducers. Solution Presentation: Conduct compelling presentations and product demonstrations, clearly articulating the value proposition of our clients insurance solutions and how they address client needs. Needs Analysis & Tailoring: Conduct in-depth needs analysis to understand client requirements and challenges, then expertly tailor insurance solutions to meet their specific objectives. Negotiation & Closing: Lead negotiations and effectively close new business deals, consistently achieving and exceeding ambitious sales targets. Pipeline Management: Maintain a robust sales pipeline using our clients CRM system, ensuring accurate forecasting and detailed reporting of activities and progress. Market Intelligence: Stay abreast of industry trends, competitor activities, and regulatory changes (e.g., FCA guidelines) to identify new opportunities and inform strategic discussions. Collaboration: Work closely with internal teams, including Underwriting, Claims, Account Management, and Marketing, to ensure seamless client onboarding and ongoing satisfaction. Brand Ambassador: Represent the company at industry events, conferences, and networking functions, enhancing our reputation and expanding our professional network. What We're Looking For: Proven Sales Acumen Demonstrable experience in B2B new business development, ideally within the insurance or financial services sector. Insurance Knowledge: A strong understanding of the general insurance market, SME and Commercial Insurance classes Exceptional Communication: Outstanding verbal, written, and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. Relationship Builder: A natural flair for building rapport, trust, and long-term relationships with clients and partners. Results-Oriented: A highly motivated and driven individual with a proven track record of consistently exceeding sales targets. Strategic Thinker: Ability to identify opportunities, develop strategic plans, and execute them effectively. Self-Starter: Proactive, self-disciplined, and capable of managing your own time and priorities effectively. Tech-Savvy: Proficient in CRM software Microsoft Office Suite. Full UK Driving Licence: Essential for client visits and travel. What our client can offer A competitive basic salary with a highly rewarding, market leading commission structure. Comprehensive benefits package Opportunities for continuous professional development and support for CII qualifications. A collaborative and supportive team environment with a strong company culture. Genuine opportunities for career progression within a growing organisation. Flexible working options considered for experienced candidates. If you are ready to take the next step in your career and make a significant impact within a forward-thinking insurance business, please click on the link and a consultant from Cameron - James Professional Recruitment will be on contact with you

Your new company A well-established and growing professional services organisation is seeking an experienced HR Manager to join its Operations team. As the business continues to expand, this newly created role will play a key part in supporting managers and employees across the full employee life cycle, ensuring a positive employee experience and consistent HR practices across the organisation.This is an excellent opportunity for a commercially minded HR professional who enjoys a hands-on generalist role and wants to influence employee engagement, wellbeing and retention initiatives within a collaborative business environment. Your new role Reporting to the Operations Director and working closely with the Head of People, you will act as the first point of contact for day-to-day HR matters, providing practical and professional support to employees and managers.Key responsibilities will include: Managing employee relations matters, including absence, performance, conduct, wellbeing and flexible working requests. Supporting the full employee life cycle, from onboarding and probation management through to offboarding and exit processes. Providing guidance on HR policies, procedures and employment legislation. Maintaining accurate and confidential employee records, HR systems and documentation. Supporting recruitment activity, interview coordination and new starter administration. Producing HR reports and people-related management information. Monitoring absence trends and supporting return-to-work processes. Contributing to HR projects, employee engagement initiatives and wellbeing programmes. Reviewing and implementing improvements to employee benefits, reward and recognition initiatives to support employee retention. What you'll need to succeed CIPD Level 7 qualified. Previous experience in a generalist HR Manager or Senior HR Advisor role. Strong knowledge of UK employment law and HR best practice. Experience managing employee relations cases and providing HR advice to managers. Proven experience across onboarding, offboarding, performance management, absence management and policy development. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple priorities. Experience using HR systems, Microsoft 365 and SharePoint. A professional, approachable and confidential approach to handling sensitive matters. Experience within a professional services, legal, financial services, accountancy or similar office-based environment would be advantageous. What you'll get in return Hybrid working with a minimum of three days per week in the Birmingham office. Up to 60,000 per annum depending on experience Opportunity to join a growing and successful organisation. A broad and varied generalist HR role with autonomy and responsibility. Exposure to strategic HR projects and employee engagement initiatives. Supportive and collaborative working environment. Competitive salary and benefits package. Excellent opportunity to make a tangible impact on employee experience, wellbeing and retention What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Operations Manager 65,000 DOE Woking Are you an experienced IT Operations Manager looking for an opportunity to lead and shape a high-performing IT function? We are seeking a proactive and commercially minded professional to oversee day-to-day IT operations, manage third-party suppliers and ensure the delivery of secure, reliable and efficient technology services across a growing organisation. This is a varied and hands-on leadership role where you will play a key part in driving operational excellence, improving service delivery and supporting future business growth. Key Responsibilities: Lead the day-to-day management of IT operations, infrastructure and support services. Manage external IT support and cyber security partners, ensuring service levels are achieved. Lead and develop the internal IT operations team, creating a customer-focused support culture. Oversee the maintenance, performance and availability of hardware, software and network infrastructure. Build strong relationships with stakeholders across the business, ensuring IT services meet operational needs. Manage supplier relationships, budgets and service agreements. Support the delivery of IT projects and operational improvements. Oversee onboarding processes, equipment lifecycle management and user access. Ensure cyber security controls, monitoring and incident management processes remain effective. Support data protection activities and ensure compliance with internal policies and governance requirements. Identify opportunities for continuous improvement across IT operations and service delivery. About You: Proven experience managing IT operations within a complex business environment. Strong knowledge of IT infrastructure , service delivery and supplier management. Experience leading and developing IT support or operations teams. A solid understanding of cyber security , identity and access management, patching and incident response. Knowledge of data protection and operational compliance requirements. Excellent organisational and stakeholder management skills. A proactive, solutions-focused approach with the ability to prioritise a varied workload. Strong communication skills with both technical and non-technical colleagues. What's on Offer A key leadership position with real influence on business operations. A varied and rewarding role with opportunities to drive improvements. A supportive and collaborative working environment. Town centre location. Full-time, fully office-based position working a 40-hour week. If you are passionate about delivering high-quality IT services and enjoy leading teams, we would love to hear from you.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Lead Data Integration Engineer Location: Warwick / Hybrid Contract Type: 9 months with scope to extend Overview We are seeking an experienced Lead Data Integration Engineer to support the delivery of a large-scale enterprise data transformation programme. Working alongside the Project Manager, business stakeholders and the wider delivery team, you will lead the discovery, integration and transformation of data from multiple fragmented enterprise systems into a scalable, trusted enterprise data model. This role combines technical leadership with strong analytical and stakeholder engagement skills. The successful candidate will work closely with business units to understand how disparate data sources relate to one another, identify integration opportunities, and design practical, scalable data solutions as requirements emerge. This is a hands-on delivery role suited to someone who enjoys solving complex integration challenges, working through ambiguity and bridging the gap between business and technology. Key Responsibilities Engage with business stakeholders to understand business processes, source systems and data relationships. Lead the discovery phase by analysing multiple fragmented data sources and identifying how they can be integrated into a scalable enterprise data model. Translate business requirements into technical data integration and transformation solutions. Design, develop and maintain scalable data pipelines across multiple enterprise systems. Develop ETL/ELT processes and reusable transformation logic. Design and implement enterprise data models that support reporting, analytics and future system onboarding. Integrate data into Snowflake or an equivalent cloud data platform. Design and implement data quality, validation and monitoring frameworks. Develop APIs and system integrations where appropriate. Identify opportunities to automate business processes across enterprise applications. Produce high-quality technical specifications, solution designs and implementation documentation. Support technical decision-making throughout discovery, design and delivery. Promote engineering best practice, scalable solution design and knowledge sharing across the wider team. Essential Skills & Experience Proven experience delivering enterprise-scale data integration and transformation programmes. Strong experience working with multiple large-scale, fragmented data sources and designing scalable enterprise data models. Ability to combine business analysis, technical discovery and hands-on data engineering. Experience facilitating workshops and engaging directly with business stakeholders to gather and validate requirements. Strong understanding of enterprise data architecture and data modelling principles. Advanced SQL. Strong Python development experience. ETL/ELT development. Experience with Snowflake or an equivalent cloud data platform. Experience using Azure Data Factory, Precog or similar integration technologies. API development and systems integration. Git and DevOps practices. Ability to communicate effectively with both technical and non-technical stakeholders. Desirable Skills & Experience SAP and/or SAP Ariba. Procurement, Supply Chain or Asset Management data domains. Power BI. Data Governance and Master Data Management. Experience working within large, complex enterprise organisations. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

PROJECT MANAGER Liverpool Area Hybrid UK Travel Circa 60,000 + Car Allowance + Mileage ABOUT THE BUSINESS Our client is a rapidly growing technology business that partners with manufacturers across the UK to improve operational performance through innovative digital solutions. This isn't a traditional IT project management role. Instead, it's an opportunity for someone with a manufacturing background to lead customer implementations and help operational teams successfully adopt new technology. THE ROLE You'll take ownership of customer implementation projects from contract handover through to successful go-live and operational adoption. Working closely with internal technical specialists, you'll become the primary point of contact throughout the delivery journey, ensuring projects remain on track while building trusted relationships with customers. This role is focused on delivering operational change, not just technical deployment. Success is measured by the quality of delivery, customer confidence, and how effectively solutions become embedded into day-to-day operations. WHAT YOU'LL BE DOING Managing end-to-end customer implementation projects from kick-off through to successful go-live Running structured onboarding and discovery sessions to understand customer requirements, operational processes and project objectives Managing project plans, timelines, milestones, risks and customer communications throughout delivery Acting as the primary point of contact for customers, building strong working relationships and managing expectations throughout the implementation journey Working closely with internal technical and field-based teams to coordinate successful deployments Leading regular project governance meetings, providing progress updates and proactively resolving issues before they impact delivery Supporting customers with training and change management to ensure solutions are successfully adopted within their operation Using your manufacturing knowledge to understand production challenges and tailor implementations around operational requirements Ensuring projects are fully validated before sign-off and smoothly transitioned into Business as Usual Identifying opportunities to improve implementation processes and enhance the overall customer experience WHAT THEY'RE LOOKING FOR This role would suit someone who has delivered projects, operational improvements or process change within a manufacturing environment. Experience delivering structured projects within live manufacturing environments Strong stakeholder management skills with the confidence to communicate at all levels, from shop floor to senior leadership Excellent organisational skills with the ability to manage multiple projects simultaneously A practical, customer-focused approach to problem solving and project delivery The ability to translate technical concepts into operational language that resonates with manufacturing teams Confidence to challenge assumptions, manage project scope and maintain delivery standards Willingness to travel regularly to customer sites across the UK Desirable: Experience within Food & Beverage or FMCG manufacturing PRINCE2, PMP or equivalent Project Management qualification This is an opportunity to take your manufacturing experience beyond a single site and work with a variety of manufacturers across the UK. You'll play a key role in delivering projects that improve operational performance, working closely with customers to ensure new solutions are successfully implemented, adopted and deliver lasting value. If you enjoy leading projects, building relationships and driving operational change within manufacturing, we'd love to hear from you.

Role: Technical Support Analyst - Third Line Support Type: Contract (7 Months) Location: Norwich, UK Working Model: Onsite The Role: We are seeking a specialist to provide critical 3rd Line support focused on infrastructure, identity, and access management. You will be responsible for implementing Microsoft Entra ID MFA, configuring Conditional Access, and driving DSPT compliance and security hardening initiatives. Key Responsibilities: Troubleshoot complex authentication, access, and identity issues. Manage Entra ID policies and collaborate with tech teams for MFA onboarding. Produce technical documentation and operational support guides This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Account Manager (NHS) - Birmingham - Hybrid Working (2 days per week in office) - £47kpa plus benefitsAn award-winning business operating within the healthcare and public sector market is looking for an Account Manager to join the team on a full-time, permanent basis.Please note: Proven experience managing NHS client accounts is an essential requirement for this role.As the Account Manager, you will manage a portfolio of NHS customer accounts with the goal of increasing revenue retention and growth, identifying opportunities for expansion and building long-term partnerships.Your key responsibilities as Account Manager will include: Managing and developing a portfolio of existing customer accounts. Developing and maintaining account plans, pipelines and customer engagement strategies Identifying opportunities for upselling, cross-selling and account growth Managing contract renewals and retention initiatives Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns Support client onboarding and product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience in a similar account management, customer success, client relationship management, B2B sales or business development role and must have experience managing NHS client accounts. You will have a strong track record of building and maintaining relationships with NHS stakeholders, be commercially minded and be confident using CRM tools to manage account activity and commercial opportunities.The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes a bonus incentive around strategic sales, hybrid working, 24 days annual leave plus bank holidays, extra day off for your birthday, health insurance, free gym memberships, free cinema tickets etc. Our client also offer ongoing development, career growth opportunities and employee recognition awards. This role could suit candidates currently working as an Account Manager, Account Executive, Customer Success Manager, Customer Success Executive, Strategic Account Manager, Client Relationship Manager, Business Development Manager or similar professionals with experience managing and growing customer accounts.

Are you someone who thrives on creating exceptional customer experiences, enjoys building relationships, and takes pride in delivering a first-class workplace environment? We're looking for a confident and organised Reception Manager to become the face of a modern, vibrant workspace, ensuring members and visitors receive a welcoming and professional experience every day. About the candidate We're looking for someone who has experience in customer service, hospitality, front-of-house or workspace environments and is confident communicating with a wide range of people. Experience within serviced offices would be a strong advantage, but is not essential. You'll be highly organised, able to manage multiple priorities in a fast-paced setting, and take a proactive, detail-oriented approach to your work. You'll enjoy coordinating events and building relationships with local businesses and suppliers, while also being a strong team player who takes pride in maintaining high standards across the workplace. You'll also be comfortable using office systems and supporting day-to-day building operations. Salary: £27,000 - £30,000 DOE Hours: Full-time Location: Manchester What you'll do Deliver a welcoming and professional front-of-house experience for members and visitors. Support new member onboarding, including access management, office setup and general administration. Plan and coordinate engaging member events and build relationships with local partners. Act as the first point of contact for building enquiries, resolving issues or escalating where appropriate. Assist with office moves, workspace setups and meeting room arrangements. Respond to meeting room and event space enquiries, helping maximise occupancy and revenue opportunities. Carry out regular building checks to ensure high standards of cleanliness, presentation and maintenance. Work closely with the wider team to identify improvements that enhance the overall customer experience. Help create a welcoming, inclusive and community-focused environment for everyone using the building. Benefits Opportunity to work within a modern and collaborative workspace. Supportive and friendly team environment. Ongoing training and development opportunities. Regular social and community events. Career progression opportunities within a growing business. If this sounds like your next opportunity, we'd love to hear from you-apply today!

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience. More about the role Lead & work as part of a successful, engaged team to best meet the needs of our customers Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life Problem solves effectively & proactively as much as possible using available resources Communicate effectively & act as a flexible & responsible role model to your team Ensure development of customer loyalty to further build The Body Shop brand Work with the Shop Manager to meet sales & performance targets Work with the Shop Manager to manage stock; monitor & manage change Use the data (KPI's) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance Identify & attract high potential candidates & develop current team members to succeed in their goals Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products What we look for Experience in a customer facing role, people leadership & team development Ability to meet sales & performance targets with outstanding planning & organizing skills Ability to work collaboratively within a feedback culture Outstanding problem solving & communication skills Experience using data (KPI's) to make sound business decisions preferred Comfortable with Microsoft Office Suite Work flexible hours, including holidays, nights, and weekends to meet the needs of the business Flexibility to work across Sunday to Saturday is required What we offer Benefits start within your first month Comprehensive onboarding in your new position Training hours for you & your team as needed A 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them Paid volunteer days - so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Ability to offer a real living wage to your Customer Consultants Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose