448 jobs found

Senior Financial Analyst, Lincoln Your new company Hays Senior Finance are working with a fast-growing manufacturer in Lincolnshire to recruit a Senior Financial Analyst. Your new role In this newly created pivotal role, to support the production of more timely and meaningful data and reports, you will be responsible for supporting strategic decision-making through robust financial planning, forecasting, and data-driven insights. Reporting to the Finance Manager, you will lead budgeting cycles, scenario modelling, and deliver impactful reporting using Microsoft Dynamics BC and Power BI as well as re-forecasting, financial analysis, presenting monthly to the SLT and extensive business partnering with various stakeholders in the business to establish new processes for meaningful data. What you'll need to succeed You will be a part or qualified Accountant, or have extensive commercial, analytical and modelling skills. You will be a highly analytical professional with strong Excel and financial systems skills, have experience in data/statistical analysis, and a keen eye for detail. Familiarity with Dynamics 365 and Power BI is essential. You will be living within a close commute of the Lincoln area as the role is predominantly office-based (3-4 days a week in the office). What you'll get in return Fast-growing dynamic organisation Hybrid work available Long term stability and career progression Newly created role What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

We are currently seeking a Salesforce Trainer/Business Analyst to join our team on a 12-month contract. This role is based in the Midlands and will require you to be in the office twice a week. The opportunity: You will help drive our training programme for the SalesForce Cloud suite of tools and carry out detailed training sessions on site at our client. The role is hybrid with office working at least two days a week in the client's UK office based in the Midlands and our office based in London. This role will require you to audit the current training material, identify gaps and opportunities, and build upon this creating new and improved training material (E-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the client business teams. You will deliver both onsite & online training across the SalesForce Cloud Suite to our UK based customer. You will also help develop a Training Centre of Excellence leveraging our Learning Point platform to ensure all training content is consolidated in one central location and easy to access. What you'll be doing: User Training & Enablement: Design, deliver, and adapt comprehensive training (in-person/virtual workshops, guides, tutorials, self-paced learning, digital adoption platforms) for all user levels, providing 1:1 coaching, ongoing support, and continuous improvement based on impact monitoring. Requirements Analysis & Documentation: Elicit and document complex requirements through workshops and source analysis, translating them into clear user stories and acceptance criteria for both business and technical audiences. Solution Design & Optimization: Analyze business systems to identify efficiencies, create innovative solutions to complex problems, and recommend technically and commercially suitable options, presenting proposals to clients. Team Leadership & Mentorship: Guide and support Business Analysts within projects and the wider team, fostering flexible work and collaboration to achieve project deadlines. Cross-functional Collaboration: Partner with developers, testers, and end-users to ensure solutions meet customer satisfaction and business needs. Stakeholder & Client Relationship Management: Build and maintain strong relationships with clients and internal stakeholders at all levels, ensuring high satisfaction and effective escalation of critical issues. Project Estimation & Planning: Provide accurate estimates for analysis and project work, collaborating with Project/Programme Managers on planning. Continuous Learning & Knowledge Sharing: Stay abreast of technical and industry advancements, credibly sharing expertise and insights with the team. What we want from you: Salesforce Expertise & Training: Extensive experience training Salesforce end-users, with strong knowledge of Service Cloud and Commerce Cloud (essential), and desirable knowledge of Marketing Cloud. Proficient in creating and delivering in-person and virtual training content using various tools (PowerPoint, Google Slides, LMS, video). Business Analysis & Solution Design: Proven experience as a Business Analyst on Omni-channel and digital experience projects, including business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile Delivery & Methodologies: Experience with Agile software delivery, with preferred qualifications such as Scrum Master or Certified Scrum Product Owner. Communication & Presentation Skills: Excellent communication, interpersonal, influencing, and presentation skills, vital for effective stakeholder engagement. Problem-Solving & Initiative: Strong problem-solving, time management, and organizational skills, coupled with the ability to work on own initiative to an agreed action plan. Commercial Acumen & Professional Drive: Strong commercial awareness and business acumen. Highly proactive, talented, enthusiastic, focused, detail-oriented, and professional, with a keenness to learn and challenge for smarter ways of working. Retail/Brand Experience & Passion: Experience within the retail/brand sector, with a passion for inspiring outstanding online shopper experiences for consumers and brands in fast-paced environments, across various E-commerce/experience platforms. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday.

Lead / Senior Analyst, Technology Strategy & Operations Ready for a challenge? Then Just Eat Takeaway might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role We are seeking a highly strategic and influential Lead Technology Operations & Strategy Analyst to join our Strategy & Operations team. This is a strategic investigation role, not a reporting role. Your primary goal is to act as an internal consultant and data investigator, working directly with the CTO and Technology Leadership Team to lead the effort to unlock organisational speed. You will translate complex engineering metrics into a clear, compelling, and commercially-aware Technology Scorecard and recommendations that inform strategic investment and process improvement decisions. Location: London or Amsterdam Reporting to: Head of Strategy & Operations, Technology These are some of the key components to the position: Data-driving the strategy: Prepare and present regular insights on organisational health, delivery performance, and progress against improvement goals, recommending specific, high-impact strategic interventions. Strategic investigation: Drive engineering excellence by centralising KPIs that measure health, predictability, and velocity. Build and own the Technology Scorecard, leveraging engineering data (e.g., Jira, GitHub, Jellyfish) to track key flow and DORA Metrics (e.g., Cycle Time, Lead Time). Apply principles from the Theory of Constraints and Value Stream Mapping to diagnose root causes of delays and identify opportunities for increased throughput. Executive Storytelling: Translate complex quantitative analysis (bottlenecks, efficiency trends, ROI analysis) into clear, concise, and actionable insights for senior leadership audiences, including the CTO. Operational Data Proficiency: Become the expert user of our engineering operational data. Strong proficiency in SQL for data extraction and manipulation is required. Self-Service: Design and build insightful, self-service reports and dashboards using tools Tableau, or Looker, empowering engineering leadership to make continuous, data-driven decisions. What will you bring to the team? Strategic thinker, with a proven ability to connect engineering performance metrics to business outcomes and financial performance. High proficiency in data analysis and visualisation, with mandatory expertise in SQL for data extraction and manipulation. Strong understanding of modern software development methodologies (Agile, Scrum, Kanban), DevOps principles, and familiarity with engineering tools (Jira, GitHub/GitLab, CI/CD). Deep curiosity to investigate , with exceptional communication, influencing, and presentation skills, with a track record of successfully presenting complex, data-heavy findings to senior executive stakeholders. Experience applying data-driven methodologies such as Value Stream Mapping or process optimisation frameworks (e.g., Lean, Theory of Constraints) to drive excellence. Confident leveraging experience using modern visualisation tools (Tableau, Power BI, Looker) to build self-service reports. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role Purpose: The Assurance Manager is responsible for designing, managing and overseeing BDO's Assurance program and analytical work. This role will play a key part in ensuring the detection, prevention and response to risks, such as data theft, sabotage or espionage. The Assurance Manager will work closely with senior stakeholders, such as risk partners, risk owners, risk managers and other stream stakeholders to establish and maintain the Assurance strategy, vision and governance. The Assurance Manager will also lead a team of assurance analysts to deliver the Assurance program and analytical work. The Assurance Manager role is the focal point for effective engagement between the business streams and the Information Security team on Assurance related matters. This role will be a trusted adviser to senior stakeholders and provide broad knowledge of BDO's Assurance strategy, policies, standards, processes and roadmaps to enable streams to understand and meet Assurance requirements. Leading a team of Assurance Specialists and Analysts and working with nominated Assurance leads in the business, the Assurance Manager will take responsibility for assessing Assurance risk with the business and ensure that those risks are being managed by the risk owners. Where decisions are made to accept, reduce, share or avoid, the Assurance Manager will ensure appropriate visibility and governance committees are informed. The Assurance Manager will also oversee the prioritisation of activities to support business requests and the delivery of other resources supporting risk assessments always ensuring a consistent and high-quality service is being delivered to each business area. This role reports to the Head of Information Security. Principal Accountabilities: Design, manage and oversee BDO's Assurance program and analytical work Utilise BDO's Assurance tools, procedures and control framework to collect, analyse and report on relevant data and indicators from various sources Establish and maintain 'Assurance awareness' in the business to drive risk awareness and effective risk management Identify and respond to Assurance incidents and escalations Develop collateral and appropriate materials to support engagement with senior stakeholders, to explain the Assurance program, key concepts and best practices Create and implement Assurance policies, standards, processes and procedures You'll be someone with: Knowledge and experience of Assurance principles, programs and analytical work Deep understanding of Microsoft Purview with experience of implementation Technical expertise and experience in Assurance tools and techniques to perform data collection, analysis and reporting Experience of designing, managing and overseeing projects of limited scale or complexity Experience of challenging current practice - driving improvements and championing change Experience of taking personal responsibility for own decisions and actions and those of others Experience of leading and directing teams setting clear and achievable objectives aligned to the expected outcomes for the role Experience of working in a team environment and collaborating with others Highly self-motivated with keen attention to detail The ability to build good relationships at all levels and influence stakeholders Excellent verbal, written and interpersonal communication skills. Listens and communicates technical subjects to both technical and nontechnical audiences, flexes style to suit the needs of the audience A good understanding of security frameworks including ISO27001/2, Cyber Essentials Plus, CIS Top 20, Data Protection Act 2018, OWASP Top 10 Have a relevant industry certification such as CISSP, CISM, CRISC, BRMP or similar You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Senior Finance Analyst Banking Your new company A leading UK-based financial institution providing a comprehensive range of banking and financial services to individuals, businesses, and institutions. The organisation plays a vital role in supporting economic growth, innovation, and financial inclusion and is known for its commitment to responsible banking, digital transformation, and customer-centric solutions. It operates across retail, commercial, and investment banking, with a focus on delivering long-term value and maintaining high standards of governance and risk management. Your new role The client is seeking a driven and detail-oriented Senior Finance Analyst to join their Financial Planning & Analysis team, reporting to the Head of FP&A. Key responsibilities include: Leading the preparation of monthly management accounts and variance analysis across key business units. Supporting statutory reporting processes and ensuring compliance with IFRS and local regulatory requirements. Partnering with business stakeholders to provide financial insights and support strategic decision-making. Developing and maintaining financial models to support forecasting, budgeting, and scenario planning. Assisting with the preparation of board and investor reporting packs. Identifying opportunities for process improvement and automation within financial reporting and analysis. Supporting internal and external audit processes and ensuring timely resolution of audit queries What you'll need to succeed ACCA or CIMA part-qualifiedProven experience within financial services, preferably banking. However, wider financial services experience will be considered.Strong understanding of statutory reporting requirements and financial controls.Advanced Excel skills and experience with financial modelling.Excellent communication and stakeholder management skills What you'll get in return Competitive day rateFlexible workingLong-term contractInclusive work environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #

The Role As an Associate SOC Analyst, you bring a strong background in IT or cybersecurity to a transitory role that builds towards full SOC Analyst responsibilities. You use your foundational knowledge to independently triage, investigate, and validate alerts using established playbooks. While you handle basic incident investigations and documentation, you escalate cases requiring deeper analysis to Shift Leads or Senior SOC Analysts. This role focuses on developing your skills through mentoring, continuous learning, and hands-on experience, with the expectation of advancing to a full SOC Analyst position within 18 months following your successful probationary period. Key Responsibilities Incident Triage & Investigation - You review and prioritise new alerts from security monitoring tools (e.g., SIEM, endpoint solutions), performing basic checks to distinguish genuine threats from false positives. You rely on established playbooks and make initial validation decisions while escalating more complex incidents to Shift Leads or Senior SOC Analysts Continuous Improvement - You contribute to the enhancement of detection logic by identifying recurring or redundant alerts. You participate in threat hunting and skills development sessions to help reduce false positives and accelerate response times Escalation - You ensure that incidents requiring advanced investigation or containment are properly escalated. Your clear, concise documentation, including detailed ticket notes and supporting evidence, facilitates smooth handovers to Shift Leads, Senior SOC Analysts, or customer teams Skills and Attributes A strong foundational background in IT or cybersecurity Demonstrated ability to perform basic incident triage, analysis, and escalation; extensive hands-on SOC operational experience is not required, as this role serves as a stepping stone to a full SOC Analyst Willingness to work toward or obtain entry-level cybersecurity certifications (e.g. CompTIA Security+, Security Blue Team BTL1) Desirable (but not essential) Optional qualification or experience (Avoid long lists of "must-haves" and instead highlight what can be learned or trained on the job.) Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you!

About the role We have a new role that sits within our Financial and Model Risk (FaM) Function called Senior Analyst Treasury and Financial Models Validation and Oversight. FaM are a trusted advisor and critical friend to the 1st line of defence. Our key purpose is to enable the business to make effective risk-based decisions, considering the prudential regulatory framework and underpinned by robus click apply for full job details

We are constantly growing our SOC team and new opportunities in our Farnborough site. Come and join us in the Defence sector and support enterprise scale clients. We have opportunities for L1 SOC Analysts to be a part of our success and work with multiple, high profile clients. You should showcase your proficiency in a busy Security Operations Center with a technology-oriented attitude and the capacity to assume control. From a technical perspective we are using Microsoft Sentinel, Splunk and MISP Threat sharing so any knowledge of these technologies would be a substantial benefit. Role based on site in our Farnborough office and is shift work. 2 x 6am to 6pm, 2 x 6pm to 6am, 4 days off. You do need to be eligible for DV Clearance for this role, and cannot start until your clearance is through. What you'll be doing: Monitor, analyse security alerts and events, conduct initial investigations, and determine the appropriate response. Raise complex incidents to Senior Analysts. Manage SOC Incident queues. Support the maintenance of monitored asset baselines of the customer environments. Prepare reports for managed clients to both technical and non-technical audiences, Collaborate on improving detection rules and use cases aligned with Mitre Att&ck and threat-informed defense. Participate in a team effort to guarantee that corporate data and technology platform components are shielded from known threats. Collaborate with team members to maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies. Aid the development and use of threat intelligence throughout the service. Ability to work shifts from our office in Farnborough. What you'll bring: Experience demonstrated in Security Operations Centre. Experience using Microsoft Sentinel and Splunk. Knowledge and experience with Mitre Att&ck Framework. Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Understanding of networking principles including TCP/IP, WANs, LANs and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP. Entry level cyber security certification (e.g. CompTIA Security+, CEH, CPSA). CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Completed an academic module in cyber security or a related subject It would be great if you had: Programming and scripting such as Python, Perl, Bash, PowerShell, C++. CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Experience with SIEM technologies, namely Sentinel and Splunk, with some experience with QRadar. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £58K Depending on experience, plus on shift allowance. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.

Commercial Finance Analyst, Commercial Accountant, London, for a leading marketing business, paying £55-65k Your new company A leading media business based in London is hiring a newly qualified ACA / CIMA / ACCA to join the team as a Commercial Finance Analyst. You will be working for a key international brand which has recently acquired a new publishing house and as such the business is growing and looking to hire a new commercial Finance Analyst, Your new role As a Commercial Finance Analyst you will be responsible for providing financial analysis and advice to help get the right results for the business. Delving into the root causes of problems, unlocking operational efficiencies, driving improvement to processes and delivering strong financial control What you'll need to succeed ACA / CIMA / ACCA qualified Commercial minded Ability to business partner Inquisitive, forward thinking, sound commercial awareness What you'll get in return This is an exciting role where you will be part of an established and ambitious finance team. The role will expose you to the wider business and core stakeholders. The role will develop your analytical experience and advance your commercial knowledge in a forwarding and challenging environment. I have placed three people into this business across the last few years, all are still with the company and have developed into core senior leadership roles. The business offers a collaborative working culture and the opportunity to really step into a truly commercial role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Nicolette now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role We're looking for a dynamic Complaints Business Partner to lead a team of passionate Complaints Insight Specialists. Your mission: turn feedback into action, drive meaningful improvements, and create a culture where proactive analysis transforms client outcomes. If you thrive on collaboration, data-driven insights, and making a real impact across the business, this is your opportunity to lead change. What you'll be doing Act as a central liaison for the client services function, on all aspects of complaints and insights Support our key business functions in identifying the points of highest strategic value and leverage in order to eliminate the root cause of client complaints Work to make a stepped reduction in complaints, by initiating and implementing insight projects and problem-solving activities, across the business Deep analysis of data driving transformation, to capture a deep understanding of how to improve our client journeys. Design and drive powerful customer data, partnering with areas to achieve excellent customer outcomes Collaborative working across the business to drive a business that is easy to do business with Managing a small team of Insight and RCA (Root cause analysis) analysts About you Experience in complaints, preferably in the financial services sector. Excellent analytical skills with the ability to present information to senior stakeholders. Strong stakeholder management and communication skills, both oral and written, and ability to influence and negotiate at all levels. Management experience Ability to analyse interpret trends and report on them. Organised and able to prioritise and manage workload. Proactive, resourceful and able to use initiative. Strong presenting skills, ability to deliver a message confidently Ability to work collaboratively in a team and with stakeholders. Qualification in six sigma (preferred) Interview process This will be a two-stage interview process consisting of competency-based questions and a presentation. Working Schedule The role is based in our Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. For this role we offer a hybrid flexible working pattern. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.

Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire! IT Support Helpdesk TechnicianHeckmondwike, West Yorkshire - office-based Full time, permanent position, 37.5 per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team One (CTO) is a progressive, cyber security-driven Managed Service Provider (MSP) dedicated to keeping businesses productive, secure, and ahead of threats. Our unique blend of IT support and cutting-edge cyber security allows us to offer a proactive and reliable service to our clients. The Role We're on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients' IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to potential cyber security incidents Maintain documentation and contribute to the internal knowledge base Benefits: Friendly, collaborative work culture Opportunities for training, mentoring, and IT & Cyber Security certifications Clear development pathway: 1st Line to 2nd Line and beyond Make a genuine impact by helping to secure local businesses 20 days annual leave plus bank holidays Company pension scheme The Ideal Candidate: You're someone who's passionate about tech, thrives on solving problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support / Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field Confident communicator with excellent customer service skills Proactive and team-oriented Desirable Extras: Familiarity with RMM tools and ticketing systems Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals Knowledge of Cyber Essentials, ISO 27001, Apple or Linux OS A great sense of humour and collaborative spirit How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Service Desk Analyst, IT Technician, 1st Line Support, 2nd Line Support, Desktop Support Technician, Technical Support Engineer, IT Systems Administrator, Field IT Engineer, Network Support Technician, Infrastructure Support

Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You'll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you'll develop your project management skills and get involved in project implementations; from PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You'll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot of investment in training and development for you. Over the first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU'LL BE DOING IT The offices are near Liverpool Street station in the City of London. Most of the customers are based within walking distance (or a short tube ride). Once you have a bit more experience you will be able to work from home for one day a week, rising to 2. WHAT YOU'LL GET In addition to a starting salary of between £, you will get benefits including: subsidised gym membership, season ticket loan, subsidised lunch, and a bonus based on company performance. Hours are 8am-5pm, or 9am to 6pm Monday to Friday (occasional, paid, after hours or weekend work where needed). WHAT YOU'LL NEED A Computing related degree with a minimum 2:1. You'll be working with customers, and other internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you'll need to be the sort of person who wants to keep learning and developing your skills.

Our Growing Client based in South Manchester are looking to recruit a Business Analyst The roles purpose is to: Ensure all key business users have the information they need to make decisions. The reports are produced in a timely manner and are clear and concise. Leading strategic, cross departmental requirements , driving alignment and consensus among senior stakeholders, product owners, and technical teams. Manage the full requirements lifecycle end to end using MS Dynamics and Power BI, ensuring robust traceability, version control, and strict change management within delivery cycles Develop comprehensive business cases, impact assessments, and process models supporting operational teams Developing and maintaining data collection procedures Analysing complex data using software such as Microsoft Dynamics, Power BI, Excel and/or Microsoft Access Determining trends or changes in the data Producing accurate forecasts based on previous data samples Producing detailed reports that can also be readily understood Recommending areas for change or improvement, based on inferences made from the data Keeping up to date on industry-wide, national and international data trends related to the business KNOWLEDGE AND SKILLS REQUIRED Microsoft Dynamics Business Central Microsoft Power BI Microsoft Excel advanced user SAP Business Objects Excellent communication and interpretation skills Excellent numerical and analytical skills Knowledge of advanced statistical models, graphs and databases The ability to interpret data and offer recommendations based on that interpretation. The ideal person will be commercial and be able to produce and communicate reports. Experience in a Business Analyst role is essential. The role reports into the Finance Director, so any back experience in accountancy or working with the accounts function is desirable. The role is 2 days WFH and 3 days in the office and is based in Cheadle. You must be north-west based or have strong plans to move to the north-west. This is a retained role with our agency and all suitable candidates will be met on TEAMS by our agency.

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.

Ruby Energy is embarking on a major transformation journey - from large-scale migrations and systems integration to digital modernisation and innovation. We are now seeking an exceptional Head of Change to lead our change and transformation agenda, ensuring programmes are delivered with impact, governance is watertight, and measurable value is achieved across the organisation. This is a unique opportunity for a strategic leader who thrives on balancing vision with hands-on delivery, engaging at board level while also being prepared to step into the detail. Please note this role is based in Fleetwood Lancashire and is not a remote role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays The Role As Head of Change, you will: Lead strategy & governance - Shape and own our transformation roadmap, embedding robust delivery assurance and risk management. Oversee portfolio delivery - Drive successful execution of large-scale change programmes including migration, systems integration, and digital modernisation. Champion innovation - Embed digital-first thinking, leveraging AI, automation, and data services to deliver value. Engage & influence - Partner with senior leaders, the board, and external suppliers to ensure alignment and transparency. Lead & develop teams - Inspire, mentor, and grow a talented team of Project Managers, Solutions Managers, and Business Analysts. About You We're looking for a visionary leader who can connect strategy to execution and is as comfortable in the boardroom. Essential experience: Proven track record leading large-scale transformation (migration, systems integration, digital modernisation). Expertise across both business change (end-to-end delivery, readiness, adoption) and digital/solutions (Agile, product lifecycle, innovation). Strong senior stakeholder management and executive-level reporting skills. Governance, risk management, and benefits realisation expertise. Experience managing multi-disciplinary teams and external suppliers. Desirable experience: Background in energy, utilities, customer operations, or technology/system delivery. Professional certifications (MSP, PMP, PRINCE2, Agile). Proficiency with Jira, MS Project, and MS Office. Who are we? Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision.