26 jobs found

Public Liaison Officer (Part-Time) Location: Hove Seafront, Brighton Hours: 15 hours per week, across 3 weekdays (10:00am 3:00pm, flexible) Contract: Ongoing (Part-Time) Were looking for a confident and community-minded Public Liaison Officer to support a major coastal infrastructure project in the Brighton and Hove area click apply for full job details

Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.

Head of Secretariat Permanent Full-time Hybrid (Minimum 2/3 days/week office-based) Do you have strong knowledge of governance and thrive in a mission-driven, membership-focused environment? Do you enjoy leading teams, strengthening organisational processes, and supporting high-level decision-making at the heart of a global charity? If so, this role offers a rare opportunity to make a meaningful impact on a respected international organisation dedicated to improving health and rights worldwide. My client is seeking a Head of Secretariat to play a central role in ensuring the smooth and effective governance, communications, and strategic coordination of the organisation. Working closely with the Chief Executive and senior leadership, you will support the Board, Council, and member societies, ensuring governance systems are robust, transparent, and aligned with best practice. Key Responsibilities Governance & Board Support Lead the coordination of Board and Council meetings, including agenda planning, papers, accurate minutes, and follow-up actions. Ensure full compliance with governance frameworks, regulatory requirements, and charity best practice. Maintain accurate governance records and support the planning of the General Assembly. Membership Engagement Act as a central point of contact for global membership community. Support the development and execution of membership engagement strategies. Oversee planning for member events, including the General Assembly and Council gatherings. Lead the review and future implementation of an organisation-wide CRM system. Leadership & Operational Oversight Provide leadership and development to the Secretariat team. Support cross-organisational coordination and strategic initiatives. Develop policies and procedures related to governance, communications, and membership. Communications Oversee internal and external communications to ensure clarity, consistency, and engagement. Produce key reports, newsletters, and organisational updates. Act as liaison and spokesperson for Secretariat-related matters where appropriate. Compliance & Risk Serve as Data Protection Officer and ensure compliance with data protection policies and requests. Maintain the organisation s risk register in collaboration with senior leadership. Support internal audits, external reviews, and policy management. About You We are looking for someone who brings: Experience in a membership organisation or charity, ideally at a senior coordination or governance level. Strong knowledge of good governance, charity compliance, and Board support. Exceptional organisational, communication, and stakeholder-management skills. Ability to lead a team and manage complex workflows with confidence and diplomacy. A proactive, solution-oriented approach and a commitment to supporting the mission and values of a global non-profit. Why Join Us? You will become part of a committed, purpose-driven team working to support impactful global work. This is an exciting opportunity for an individual who wants to shape governance excellence, strengthen organisational effectiveness, and help build meaningful engagement with members across the world. Apply now for immediate consideration. Salary up to 65K plus excellent benefits (including generous pension and private health)

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. JOB DESCRIPTION Noah s Ark Children s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions. We ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019. Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah s Ark, typically accounting for around 50% of the charity s voluntary income. This is an area of real expertise for Noah s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase. The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital. The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios. ABOUT YOU You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support. You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery. If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant ideally six-figure grants, we would love you to apply. Please refer to the Job description for further information on this role. Noah s Ark Children s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff. Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

The starting salary for these full-time, permanent roles is 30,647 per annum based on a 36 hour working week. We are excited to be recruiting a new Coroner's Support Officer to join our fantastic team, based in Woking. As a Coroner's Officer you will help support the Senior Coroner deliver their judicial duties, providing a high-quality service to bereaved families by progressing cases efficiently and with empathy. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for individuals who can work at pace to make a difference to the lives of people who have lost family members, loved ones or friends. In this role, you will be responsible for recording deaths and progressing investigations referred to the Coroner in line with the Coroner's and Justice Act 2009, Coroner's (Investigations) Regulations 2013, Coroner's (Inquests) Rules 2013, and the Chief Coroner's Guidance. You will deal with HM Coroner bereaved families and a variety of third-party agencies such as Hospitals, GP surgeries, and Police on a daily basis, so clear communication and liaison is key to the role to ensure all parties are updated with the progress of referrals and are provided with appropriate support. You will need to be able to remain sympathetic and empathetic whilst working to policy and procedure. Key duties of a Coroner's Support Officer include: Use specialist knowledge to input referrals into in-house systems, manage communications promptly, and keep senior staff informed of urgent/important developments. Handle queries and complaints independently, using initiative to resolve issues. Provide accurate, efficient, and confidential support to coroner officers, organising and quality-checking your own work. Maintain and update confidential records and filing systems (manual and electronic). Summon and administer jurors, and support the Coroner during Inquest Openings and at front of house when court is open. Occasionally attend NHS mortuaries (Guildford, Chertsey, Redhill) to verify identification details before post-mortem examinations. Deal with enquiries from bereaved families with empathy and excellent customer care, championing their needs. This role is key to provide administration support for the initial investigation steps that assists the timeliness of coronial investigations. This is a hugely rewarding role that is of benefit to the residents of Surrey. Your excellent customer service and communication skills will tie in with your ability to relate to people from backgrounds which reflect the diversity of the people who live and work in Surrey. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service, the police, legal profession or other investigatory or regulatory profession. Analytical ability to perform this investigation driven role Ability to provide high levels of customer care and professionalism to members of the public Ability to write well structured, clear, and concise reports using information gathered from multiple sources Excellent IT skills and the ability to follow defined processes in a timely manner This role requires travel across the county. The role holder will need to have a full (UK) drivers' licence and the willingness and ability to travel around the county to meet the demands of the role. The job advert closes at 23:59 on 20th December 2025 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Title of Post: OPERATIONS MANAGER Unit/Location: Based across JAMES sites, including; Keighley/Shipley. Working across various settings as required Responsible To: Board of Directors and in collaboration with the wider Management Team Salary: £34,314 - £40,476 (dependant on experience and reviewed after probationary period) Contract: 37.5 hours per week. Contracts are renewed annually. Job share would be considered. Closing date: 1st of December at 9:00am. Interviews expected Monday 8th December. Please fill in the JAMES application form PLUS a covering letter detailing how you meet all the requirements within the Job Description and the Person Specification. Return all documents via email, by the closing date. Late applications will not be considered. Individual Objectives of the post Manage the Supporting Families and Family Aide contracts to meet contractual KPI s and deliver services to families Management oversight of all activity on EHM Complete file audits to ensure a high-quality service is being delivered Attend locality and community partnership panels Manage to Positive Futures contract, including the completion of all monitoring and evaluation tasks Manage and deliver on small contracts relating to family enrichment Designated Lead Officer for Families within the Management Team for Safeguarding Responsibility for ensuring and maintaining up to date records of safeguarding training for all staff Take responsibility for health and safety policies and procedures under the direction of the Health & Safety Lead Officer. Provide management, supervision, and appraisals of all staff working on families' and line managed contracts Deliver staff support/training relating to changes regarding contract delivery Manage and oversee any additional programmes required in relation to new / changes to contracts or programmes Joint objectives of the post Provide leadership to ensure that all JAMES projects are successfully delivered to meet the aims, objectives and financial constraints of the Board and funding bodies; meeting the needs of service users Control, assess, review and organise staff in order that JAMES projects are smooth running and consistent with good practice Promote the professional development of programmes within the organisation Promote services, both externally and within the organisation that address the needs of children and young people in line with local, regional and national objectives. To promote the welfare of all children, young people and families on JAMES projects To support and assist the other members of the Management Team in carrying out their respective duties Maintain effective signposting and close working relationships with partner agencies including; VCS, local authority, health and education colleagues Joint Supervisory / Managerial Responsibilities Supervise all staff to the standards defined by the JAMES Board within its quality assurance programme, meeting the specifications with associated contracts Make decisions in consultation with Management Team Work with Managers and staff to ensure effective and efficient management and development of the projects in the delivery of an effective alternative education for the benefit of the young people involved Ensure that all project staff are made aware of statutory requirements e.g. Health and Safety, Child Protection, Data Protection issues, etc Produce reports/ statistical analysis as required To support the wider and strategic understanding of the needs and barriers faced by those most in need in the Bradford District To support the engagement of families and communities into JAMES programmes Responsible for the recruitment and selection of staff and volunteers within the organisation s policies and procedures Received Supervision and Guidance Overall guidance from the Board and support and joint decision making with the rest of the Management Team Individual Responsibilities for Assets & Materials Delegated responsibility for allocated petty cash on all managed projects Joint Responsibilities for Assets & Materials Delegated responsibility for the safe, efficient storage and use of all resources, buildings and equipment. Responsible for ensuring all project and employee records are accurate and up to date Joint Internal & External Communication Liaise with other staff, service users and the wider community Co-ordinate with Management Team and other agencies for effective delivery of JAMES Projects Liaison with family, schools and other agencies in support of the families, children and young people referred to JAMES Projects Exploit publicity opportunities for JAMES after consultation with Development Manager Liaison in relation to JAMES computer system with our service providers Responsibility for Quality Assurance under the lead of the Administration Manager Responsible for Service Level Agreements with external agencies for managed projects Delivery of Projects Ensure the effective delivery of all JAMES Projects to the standards defined by the Board, funders and referring agencies General Duties and Commitments Work the flexible hours, that may from time-to-time be appropriate to, and required, for delivery of project or service within the context of weekends and evenings Work to policies, procedures and expectations of JAMES Undertake training as required for both professional and personal development Provide training to staff as required Attend meetings as required Carry out such other duties as required in any part of the organisation as may reasonably be expected Maintain a non-discriminately attitude to all people at all times, supporting diverse opportunities to participation and engagement Assist and support colleagues and volunteers at all times To cover sessions and complete face-to-face work where necessary and appropriate To understand and respond to the barriers faced by children, young people and families in the Bradford District

We are offering an exciting opportunity for an Energy Officer to join a local organisation on a long-term contract with hybrid working arrangements, allowing you flexibility between home and office-based work. This role offers excellent career progression within the local council, with the potential for future opportunities as you help manage government-funded energy efficiency projects, including the Warm Homes Local Grant Scheme. You'll play a key role in promoting climate change awareness, supporting communities with energy efficiency training, and securing funding to support decarbonisation efforts. Key Responsibilities of an Energy Officer: Manage and secure government grants for energy efficiency and decarbonisation projects. Oversee funding applications and manage the allocation of grants to qualifying households. Administer energy efficiency schemes, including on-site assessments and installations. Partner with local organisations to deliver community awareness campaigns and training on energy-saving measures. Provide guidance and training to residents on reducing energy consumption and improving sustainability at home. Serve as a liaison between local authorities, external partners, and residents for various environmental initiatives. Monitor and evaluate the impact of funded projects, ensuring successful delivery and outcomes. Stay up-to-date on policy changes, funding opportunities, and emerging trends in energy efficiency and climate change. Maintain effective communication with internal teams to ensure smooth project delivery and execution. What we'd love to see from you: Proven experience in managing energy-related projects, ideally with a focus on government grants. Familiarity with energy efficiency measures and sustainable practices. Experience in community engagement and delivering educational programs on climate change. Strong organisational skills and the ability to handle multiple projects simultaneously. Excellent communication and stakeholder management abilities. Experience working with grant applications, budgets, and project timelines. Knowledge of climate change issues and decarbonisation strategies is highly desirable. Proficient in IT systems, including grant management software and general office tools. We welcome applicants with backgrounds in: Environmental sustainability, energy management, or related sectors. Public sector project management, especially in energy-related projects. Community outreach, local government, or housing associations. Commutability: This role offers working locations in Leek and Buxton; both are well-connected by public transport and road links, making them easily commutable from surrounding towns and cities. If you're passionate about making a positive impact on your community while advancing your career in the energy sector, this Energy Officer role might be for you. Either apply to this Energy Officer role or contact JBRP1_UKTJ

Student Events and Community Officer Location: London Salary: £26,312 £29,744 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Student Events and Community Officer you will play a crucial role in enhancing the student experience through a wide range of extra-curricular events and activities. Your expertise will play an important role in the planning, pre-production and delivery of events across areas such as academic activity, industry engagement, employability, equality, diversity and inclusion (EDI), student wellbeing, and student interests. The work you do will help shape a positive and inclusive experience for our client s campus community. What You'll Do: Event Planning and Delivery: Coordinate a diverse calendar of student-focused events, ensuring each is meticulously planned and executed. Pre-Production Support: Handle promotion, registration, venue booking, risk assessments, and liaise with presenters, performers, and artists. On-the-Day Management: Oversee venue setup, equipment checks, student registration, guest liaison, and staff coordination. Risk Assess: Conduct thorough risk assessments for events and external venues as needed. Internal Communications: Assist the Events and Community Manager with effective internal communication strategies. Feedback Collection: Gather and present student feedback on events to continually improve the student experience. Cross-Discipline Collaboration: Work with Course Leadership and Creative Futures teams to facilitate collaborative opportunities. Student Association: Guide and support the BSA team, ensuring a broad range of interests are represented. Administration and Reporting: Maintain detailed records and reports of all events and community activities. Marketing Collaboration: Work with the Marketing team to capture and promote events through various channels, including social media. What You'll Bring: Demonstrated knowledge of the Creative Arts Industry. A solid foundation in general education, particularly in English and Mathematics. Exceptional collaboration and interpersonal skills to engage with diverse stakeholders. Confidence in verbal communication and public speaking. Strong organisational and scheduling abilities to manage multiple priorities effectively. Proficiency in administration and computer literacy. Ability to work independently and take initiative. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.

Job Opportunity: Tenant Liaison Officer Location: Malton Start Date: ASAP Contract: Temporary Sector: Housing / Construction / Social Housing About the Role We are seeking a proactive and people-focused Tenant Liaison Officer (TLO) to support our upcoming project in Malton. In this role, you will be the key point of contact between residents, contractors, and project teams, ensuring clear communication, timely updates, and a positive experience throughout planned works. Key Responsibilities Act as the first point of contact for residents, addressing queries and concerns professionally. Provide regular updates regarding planned works, schedules, and access requirements. Arrange appointments, consultations, and property visits as needed. Support vulnerable residents and make appropriate referrals where required. Maintain accurate records of interactions, issues, and resolutions. Work closely with site managers, project teams, and local stakeholders to ensure smooth project delivery. Assist in organising resident meetings, newsletters, and community engagement activities. About You Experience as a Resident Liaison Officer or in a customer-facing role within housing, construction, or community services. Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. Ability to handle sensitive situations with empathy and professionalism. Confident using digital tools for reporting and communication. A proactive and collaborative approach to problem-solving. What We Offer Competitive hourly or daily rate (dependent on experience). Supportive team environment. Opportunity to play a vital role in improving residents' experience during key improvement works. Feel free to contact our consultant Georgia King on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC

We are advertising for a Homicide Family Case Workers in the West Midlands Homicide Team. This post is based within Staffordshire, Shropshire and North West Midlands and may cover the whole of the West Midlands. This role is working 30 hours a week on a permanent contract. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day. You Will: Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System. Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area. Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders. The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job summary Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley. Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy. The Role We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.

We're recruiting an experienced and confident Senior Resident Liaison Officer to support resident engagement on housing improvement and regeneration programmes within a local authority. This is an excellent opportunity for someone who thrives in a community-facing environment, enjoys relationship building, and can manage enquiries with professionalism, empathy, and clarity. You'll act as the primary link between residents, contractors and project teams - ensuring residents are informed, concerns are handled effectively, and service standards remain consistently high throughout the duration of refurbishment works. The role will require the successful candidate to be based on-site a minimum of three days per week. The Role Act as the main point of contact for residents throughout regeneration and improvement projects. Provide regular updates on project schedules, progress and expected timescales. Build positive relationships with residents, supporting engagement and ensuring clear communication. Handle complaints and queries promptly and professionally, minimising disruption and dissatisfaction. Maintain accurate records of interactions, concerns, outcomes and relevant case notes. Conduct home visits to discuss ongoing works, access requirements and feedback. Supervise, guide and support Resident Liaison Officers to maintain a high standard of service. Prepare updates and reports for management on engagement levels, key issues and resident satisfaction. Key Requirements Excellent verbal and written communication skills. Strong interpersonal ability to build trust with residents and stakeholders. Well-organised, with the ability to manage competing priorities and maintain accurate records. Previous experience in a Resident Liaison or customer-facing community role. Confident problem solver with the ability to handle complaints effectively and diplomatically. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and resident engagement professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES THE CLINK CHARITY Director of Finance and Resources Salary: £70,000 - £80,000 (dependent on experience) Contract: Permanent Working Pattern: Full-time; 39 hours per week Location: Herne Hill Head Office, London (4 days per week in the office) Closing Date: Friday 12 December 2025 ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives. We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses. A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships. The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people. More information is available on our website and social media channels. DUTIES AND RESPONSIBILITIES General Responsibilities: Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls. Responsibility for IT, HR, premises, lettings and administration. Active member of the senior leadership team, working with colleagues and the Board of Trustees. Promote the Charity's ethos and support charity initiatives and policies. Financial Responsibilities: Develop and implement the financial strategy and conduct financial modelling for strategic decision-making. Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts. Maintain financial controls, standards and systems. Prepare and maintain budgets, financial plans and forecasts. Provide information for financial returns, bids and grant claims. Maintain the Asset Register and Risk Register. Negotiate, manage and monitor tenders, contracts, licences and service agreements. Act as cost centre manager for designated budget areas. Advise staff on financial matters. Manage key charity resources such as printers, transport and other significant assets. HR Responsibilities: In liaison with HR Managed Services (Solutions 22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing. Ensure the CEO and leadership team have access to HR advice and data. Oversee policies and procedures and ensure the Handbook is updated in line with legislation. Premises Management: Lead responsibility for the Head Office site, including maintenance and development. Report to the CEO and Trustees on premises issues and recommend repairs or capital works. Liaise with contractors regarding building maintenance. Monitor energy consumption and implement savings. Prepare an annual maintenance plan and capital work forecasts. Manage income from facility lettings and other revenue sources. Manage the premises budget and ensure value for money. Health and Safety: Act as Health and Safety Officer and ensure compliance with all legislation and procedures. Prepare and update the emergency plan and risk analysis. Conduct regular health and safety risk assessments. Ensure First Aid requirements are met and logs maintained. Arrange health and safety training. IT Support: Manage the IT Services contract with Computerlink. Ensure IT systems and devices are well maintained. Plan and oversee IT projects and updates. Ensure e-safety and GDPR compliance. Ensure systems are protected against cyber-attacks. Ensure all necessary IT licences are in place. Risk Management and Data Protection: Maintain risk management procedures and disaster recovery plans. Monitor risk policies to minimise organisational risk. Maintain and update the operational Risk Register. Oversee insurance arrangements. Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies. Ensure staff receive data protection training and respond to subject access and FOI requests. Other Duties: Follow safeguarding and child protection policies. Maintain confidentiality of records and information. Participate in training and maintain professional development. Induct and train new staff as required. Collaborate with colleagues across the organisation. Comply with Equal Opportunities policies. Support whole-charity initiatives and events. Attend Trustee Board and Committee meetings when required. Line Management: Finance Manager and Accounts Officer. Relevant contractors (IT, HR, cleaning). Duties may vary at the reasonable discretion of the CEO. The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment. HOW TO APPLY To apply, send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell by an email via the button below. In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them. Closing date: Friday 12 December 2025. Interview dates: First stage: week commencing 5 January 2026. Second stage: week commencing 12 January 2026. Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful. If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged. APPOINTMENT PROCESS After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered. Interview Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance. Interview Outcome Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback. References Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made. Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required). Personal Information Personal data will be used only for recruitment purposes. See our website Privacy Notice for details. EQUALITY, DIVERSITY AND INCLUSION (EDI) We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation. ACCESSIBLE RECRUITMENT If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.

Job Title: Housing Liaison Officer Location: Newham Rate: 21.23 Term: 3 months initially with the possibility of extension Are you passionate about making a difference in the community? Our client is seeking a dedicated Housing Liaison Officer to join their Resident Services team in Newham, London. This temporary role offers an exciting opportunity to support housing residents while ensuring compliance and fire safety. As a Housing Liaison Officer, you will: Engage with residents through various channels, face-to-face, phone, and email. Provide expert advice on fire safety and housing compliance. Facilitate resident meetings and coordinate site visits. Conduct property inspections to identify and resolve fire safety hazards. Assist vulnerable residents in sustaining tenancies and accessing support. What We're Looking For: Strong understanding of multi-tenure housing management. Experience in resident engagement, tenancy management, or fire safety. Excellent communication skills and a knack for problem-solving. Ability to work flexibly and effectively within a team. Why Join Us? Be part of a supportive and inclusive environment that champions equality and diversity. Contribute to the well-being of residents and enhance their living experience. Work collaboratively with various teams and agencies to deliver top-notch services. If you're ready to take on this rewarding role and make a real impact in the community, apply now! Let's work together to create a better living environment for all residents in Newham. How to Apply: Submit your application detailing your qualifications and experiences that align with this role. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Family Liaison Officer (FLO) / Attendance Support Location: Bricklehurst Manor School, Stonegate, East Sussex, TN5 7EL Salary: Up to £31,500.00 per annum dependent on experience ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 8:00 am - 4:00 pm (including one 5:00 pm finish) Contract: Permanent, Term Time Only Start: February 2026 UK applicants only - this role does not offer sponsorship At Bricklehurst Manor School, we believe that strong relationships between school and home are key to every child's success. We're looking for a passionate, proactive, and empathetic Family Liaison Officer / Attendance Support professional to join our friendly, dedicated team and make a lasting impact in our thriving school community. This is a truly rewarding role where you'll help families overcome challenges, support children to flourish, and ensure every pupil is fully engaged and thriving in their education. About the Role As our Family Liaison Officer, you'll be the vital link between home and school - offering practical guidance, emotional support, and advocacy for families who may be facing challenges. You'll work collaboratively with pupils, staff, and external agencies to ensure every child feels safe, supported, and ready to achieve their full potential. This is more than a job - it's a chance to make a genuine difference in the lives of our pupils and families every single day. Your Key Responsibilities Build trusted relationships with families to promote positive engagement with Bricklehurst Manor School Act as the main point of contact for families needing advice, guidance, or support Identify and address barriers affecting attendance and wellbeing, creating tailored plans of action Liaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing, and Health Services Carry out home visits when required and maintain regular communication with families Attend and contribute to multi-agency meetings, ensuring coordinated and effective support for pupils Support senior leaders in identifying and addressing attendance concerns or patterns of absence Monitor and review pupil progress, attendance, and wellbeing data to inform interventions Act as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training current Maintain accurate and confidential records, including case studies, reports, and referrals Who We're Looking For We're seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. You'll be someone who genuinely cares about making a difference - not just for pupils, but for their families and the wider school community too. You will bring: GCSEs (or equivalent) in English and Maths Experience supporting children, young people, or families in a school or community setting A strong understanding of safeguarding, confidentiality, and child protection procedures The ability to work collaboratively with teachers, families, and multi-agency professionals Excellent organisational and communication skills with a calm, empathetic approach A proactive, solution-focused mindset and a genuine passion for helping children succeed At Bricklehurst Manor, you'll be part of a close-knit, forward-thinking team that values creativity, wellbeing, and collaboration. This isn't just a teaching job - it's a chance to help build something extraordinary from the ground up. About the School Bricklehurst Manor School is a brand-new, co-educational SEMH school located in Wadhurst, East Sussex, for pupils aged 11-16. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs. This is a unique opportunity to join the school at its inception, helping to shape the culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, Bricklehurst Manor School provides a nurturing, inclusive setting where every pupil can build confidence, resilience, and achieve their full potential. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Contract Type: Full-time (37.5 hours), Permanent Location: Cardiff, Cardiff International Study Centre Salary: up to £ 30,000 per annum To be part of the Student Experience Team and be responsible for coordinating student wellbeing, enrichment and engagement within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Wellbeing Team. You will play a vital role in achieving the delivery of the best possible student experience. The role acts as DDSL or DSL ensuring the compliance of safeguarding with regulations and has the authority conferred on them to carry out this specific part of the role ABOUT THE ROLE Responsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading of the Welfare and Student Experience Officers. Ensure the safeguarding of students in line with Study Group policy and standard operating procedures. Act as Deputy Designated Safeguarding Lead or Designated Safeguarding Lead, with agreement of Centre Director) (responsibilities are set out in the DSL Handbook and authority is conferred to enable escalation and ability to raise safeguarding issues in line with regulations and the safeguarding escalation policy). As DSL or DDSL, monitor the escalation phone on a rota basis. Monitor student whereabouts and coordinate the procedure as required. Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed. Organise induction and other wellbeing, enrichment and engagement activities, produce related materials to help develop skills and sense of community in liaison with the Senior Coordinator Progression & Engagement where appropriate. Collaborate and share appropriate information with the Senior Coordinator Progression & Engagement which may impact individual student performance and support with appropriate interventions. Ensure escalation of any concerns to the Student Experience Leader and Central Student Wellbeing team as required. Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom. Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students. In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience. Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures. Contribute to developing, communicating and enacting Study Group's Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings. Support local awareness raising of safeguarding and safeguarding practices and procedures. Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report. ABOUT YOU Bachelor degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training Line management of staff Working to develop, build and maintain the Student Experience Ability to structure your work in order to support student welfare and progression, and generate new ideas which will improve performance A strong understanding of Student Support activities and their contribution to the ISC as a whole, or equivalent experience in a similar setting A commitment to improve the team's performance and the ability to provide constructive feedback to team members about their work Ability to work collaboratively within a team and across functional areas, adopting a flexible working style Experience in HR duties, such as delivering training and/or taking part in the recruitment process ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.

Project Worker - Mockingbird Making a Difference in Foster Care! We are seeking a talented individual to join our team of passionate and dynamic project workers. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will help make a difference and improve the lives of foster families and of children and young people in foster care Position: Project Worker Mockingbird Salary: £32,480 £37,555 per annum Location:Home based in the North West / Yorkshire or Midlands England, with travel required throughout UK. Applicants MUST live in these areas to be considered. Hours: Full time, 35 hours per week Closing date: 31st October Interview dates: Friday 14th November (held in person in Leeds, venue TBC) About the Role As a Mockingbird Project Worker you will support services to deliver sustainable foster care. This exciting programme is currently working with over a hundred fostering services across England, Scotland and Wales, and is looking to grow further. Mockingbird is an evidence-based model structured around the support and relationships an extended family provides. The model nurtures the relationships between children, young people and foster families supporting them to build a resilient and caring community. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will work directly with fostering services to help make a difference and improve the lives of foster families and of children and young people in foster care. You will provide guidance and support to fostering services to enable them to understand, implement and sustain the Mockingbird model. This is a great opportunity to join the Mockingbird programme at an exciting time of continued growth in a role that offers the opportunity to have a genuine impact on the experiences and outcomes for looked after children and fostering families. About You We're seeking individuals who are: Experienced in delivering training and coaching, both online and in person within fostering or children s services. Passionate about improving the lives of children and young people in care. Skilled in relationship-building and confident working across multidisciplinary teams. Organised and self-motivated, able to manage a varied workload and travel regularly. Familiar with children s social care policy and practice (fostering knowledge is a strong advantage). Committed to equity, diversity, and inclusion. Essential: Experience in delivering training and support both online and in-person. Strong interpersonal and communication skills. Confident IT skills, including Microsoft Teams and Office 365. Willingness to travel and work flexibly across your region and the UK. Desirable: Understanding of the Mockingbird model. Experience working with foster carers, local authorities, or independent fostering agencies. Lived experience of the care system. The role is home based (applicants MUST live within the Northwest/Yorkshire or Midlands area) and will require extensive travel and occasional overnight stays within the UK on a regular basis. About the Organisation As the UK s leading fostering charity, they work with fostering services and foster families to transform children s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters. What We Offer 38 days annual leave (including bank holidays) Flexible and hybrid working arrangements Enhanced maternity, adoption, and sick pay Pension scheme and life assurance Employee Assistance Programme (24/7) Season ticket loan Eye care contributions Other roles you may have experience in could include: Mockingbird Liaison Worker, Family Support Worker, Children s Project Worker, Children s Support Worker, Therapeutic Fostering Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Your new company You'll be working with a respected housing provider delivering intensive housing management services to vulnerable tenants across multiple regions. The organisation is committed to maintaining safe, secure, and well-managed accommodation while supporting tenants to sustain their tenancies and improve their quality of life. Your new role As a Housing Officer, you'll manage a patch of around 40-45 tenants across multiple units. You'll be home-based, typically out on visits 3-4 days per week and completing admin 1-2 days per week, unless emergencies arise. You'll have full autonomy to manage your own diary and visits. The role involves tenancy management, compliance coordination, property inspections, and liaison with contractors and care providers. You'll ensure properties are safe, well-maintained, and ready to let, while supporting tenants with housing-related issues and promoting positive community relationships. Responsibilities include: Deliver intensive housing management services across your patch Conduct regular room health & safety inspections Manage voids, lettings, rent arrears, and tenancy breaches Maintain property inventories and replenish items as needed Facilitate access for contractors and monitor maintenance quality Ensure compliance checks (e.g. gas, legionella) are completed on time Monitor and review CCTV footage where appropriate Prepare documentation for tenancy-related legal proceedings Promote safeguarding and report incidents or near misses Support Housing Benefit claims and liaise with relevant teams What you'll need to succeed Experience in tenancy management and working with vulnerable people Knowledge of housing law and welfare benefits Ability to travel independently across the region Access to a car and full driving licence with business insurance Strong organisational and communication skills CIH Level 3 qualification (desirable) What you'll get in return Competitive hourly rate of 17.24 (inclusive of holiday pay) Mileage paid at 30p per mile from home to properties 20-day holiday (increasing by 1 day per year for the next 5 years) Flexible working with autonomy over your diary Supportive team and meaningful work in the community Access to Hays Temp Worker benefits including pension and training What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Midlands Region. As the company embarks on an exciting period of growth and strategic development they are seeking Customer Experience Coordinators support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Customer Experience Coordinators for various schemes across the Yorkshire Region. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF

Resident Liaison Officer - Social Housing Derbyshire Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the East Yorkshire Region. As the company embarks on an exciting period of growth and strategic development they are seeking Resident Liaison Officers to support their ambitious expansion plans. Due to new projects won our client is looking to recruit serval Resident Liaison Officers for various schemes across Derbyshire. The purpose of this role is to deliver an unforgettable experience and support customers throughout their journey with the contractor whilst improvements are being made to their homes. You will build positive relationships with customers ensuring that they are fully informed, constantly consulted and always listened to. As part of the customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibilities: Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Requirements: Excellent communication skills, both written and oral Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Computer literate Team player Full driving licence Package: Basic Salary - 28,000 - 33,000 pa Company Car (Electric) or Car Allowance - 4k pa Company Profit Related Bonus scheme percentage paid over the last 3 years: 15% Pension contribution scheme Life assurance scheme Private healthcare available Access to wealth management advice INDAF