35 jobs found

Prospero Health and Social Care is a leading provider of temporary and permanent healthcare staff across the UK. With over a decade of experience, we have built a reputation for delivering high-quality services to a range of healthcare settings, including hospitals, care homes, and community care services. Are you looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about providing exceptional care and support to those in need! The Role: Prospero are seeking a Compliance Administrator & Resourcer for our fast-moving health & social care recruitment office in Cardff. As a Compliance Administrator, your primary role will be to conduct documentation, safeguarding and vetting checks for our Health & social care staff across Cardiff & South Wales. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, private clients and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding You will also be responsible for supporting with resourcing by- Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the health & social care compliance sector is desirable Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. This is a 12 month contract. IND-INT

Prospero Health and Social Care is a leading provider of temporary and permanent healthcare staff across the UK. With over a decade of experience, we have built a reputation for delivering high-quality services to a range of healthcare settings, including hospitals, care homes, and community care services. Are you looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about providing exceptional care and support to those in need. As a Prospero Health & Social Care, you'll have the opportunity to make a positive impact on the lives of patients and their families, while also reaching for the stars in terms of targets and commission. The Role: Prospero are seeking a Compliance Administrator & Resourcer for our fast-moving health & social care recruitment office in Cardff. As a Compliance Administrator, your primary role will be to conduct documentation, safeguarding and vetting checks for our Health & social care staff across Cardiff & South Wales. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, private clients and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding You will also be responsible for supporting with resourcing by- Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the health & social care compliance sector is desirable Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. IND-INT

Customer Liaison Officer, Ballymena, £14.17 per hour, Immediate start Your new company You will be joining a forward-thinking local authority committed to delivering high-quality services to the community. Within the Community Planning & Development section, the organisation plays a key role in supporting local initiatives, enhancing community facilities, and ensuring excellent service delivery to residents and stakeholders. The team values professionalism, collaboration, and continuous improvement while promoting equality, transparency, and accountability in all areas of work. Your new role As an Administrative Support Officer, you will provide a wide-ranging, professional, and confidential administrative service to the DEA team and wider Community Planning & Development section. Key responsibilities will include: Delivering comprehensive administrative and secretarial support, including diary management, meeting coordination, and handling correspondence.Maintaining office systems, databases, filing structures, and ensuring compliance with auditing and records management procedures.Producing reports, collating management information, and assisting with Council and committee documentation.Attending meetings, taking accurate minutes, and following up on action points.Coordinating training events, seminars, and bookings, including venues, travel, and delegate management.Supporting the delivery of marketing campaigns, publications, and awareness events, including updating website content.Managing enquiries from the public and stakeholders, including handling complaints in line with policy.Assisting with community centre bookings, payments, and front desk systems.Supporting financial processes and handling cash in accordance with procedures.Providing flexible support across the department to meet deadlines and service demands.You will play a vital role in ensuring the smooth day-to-day running of the service while maintaining high standards of accuracy, organisation, and customer service. What you'll need to succeed To be considered, you will demonstrate strong administrative experience and the ability to work in a fast-paced environment.Essential criteria include:A minimum of 5 GCSEs (including English and Maths at Grade C or above) and at least 2 years' administrative experience in a busy office environment ORAt least 4 years' administrative experience in a similar environment without the formal qualification requirementProven ability to manage high volumes of work and prioritise competing demands effectivelyExperience using office technology such as Microsoft Word, Excel, PowerPoint, and OutlookStrong organisational skills with attention to detail and accuracyExcellent communication skills and the ability to deal confidently with the public and stakeholdersA full UK driving licence and access to transport, or the ability to meet the mobility requirements of the roleA proactive, flexible approach and a commitment to continuous improvement and high performance are essential. What you'll get in return £14.17 per hourBased in Ballymena Immediate startTemp role to 31/08/26 with possible extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Assistant Apprenticeship Officer Full time (35 hrs/wk), permanent Split place of work between Horizons (Reading, Berkshire) and Home with up to 30 days per year at Horizons Salary range £25,000 to £27,000 pa plus benefits An exciting opportunity has arisen for someone to join our fast-paced Apprenticeship Outcomes team. As an Assistant Apprenticeship Officer, you will contribute to all aspects of the apprenticeship lifecycle, providing operational, administrative, and compliance support that ensures apprentices and employers receive a professional, consistent, and effective service. This is a brilliant opportunity for anyone looking to continue developing their administrative skills in Higher Education, whilst contributing to an excellent student experience at the University. Your accountabilities and responsibilities include: Audit and monitor off-the-job training diary to ensure the requirements for apprenticeship funding are met Support the End Point Assessment gateway process for the Apprenticeship Outcomes team Support the implementation of outstanding safeguarding practice (including health, safety and welfare) across the University Apprenticeship teams, in liaison with designated safeguarding staff Our main requirements: Experience in an administrative role, ideally within an educational environment GCSE Maths and English language Grade C or 4 or above Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology Effective time management and organisational skills with a strong attention to detail At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site: Explore our current vacancies - University of the Built Environment Vacancy closes on Tuesday 26 May 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

Your new company My client is a local not-for-profit organisation providing supportive living and care for older people. Its focus is on creating a safe, community-minded environment that promotes comfort and independence. After some local expansion, we are looking to support them in growing their awareness in the local community by recruiting a Community Liaison to raise their profile through PR, Events and Social Media as well as physically getting out-and-about within the local community. Your new role As Community Liaison, you will hold a varied role helping to raise brand awareness in the local area. You will be responsible for all external events in the local communities of the Farnham and Reading areas, proactively reaching out to relevant organisations to arrange the charity's attendance at local events and community activities, to promote visibility of the charity's work. You will help to coordinate event marketing, and contribute to campaigns to build awareness of the charity and its services, including posting on Social Media, creating compelling press releases, news stories, and other marketing activities. You will take an active role in reaching out within local communities to establish ways to grow local visibility and get involved in community events and activities - including public speaking.As part of a small team, you will work closely with the Marketing Manager and Community Liaison for Surrey and your responsibilities will be varied across community relations; seeking and creating PR opportunities, including news stories, supporting the marketing and recruitment into their volunteer programme, fundraising, and event coordination. This will require travel across Farnham and Reading, and occasional weekend work (time off during the week in lieu). What you'll need to succeed You could have a background in Events or PR, Fundraising, or perhaps even Business Development. We are seeking someone with the confidence and willingness to pick up the phone and engage with relevant people within local communities, as well as organising and attending events, speaking to members of the public and proactively building awareness of the charity's good work and services. You will have strong copywriting skills, and whilst you don't need previous PR experience, you will need to be willing to write news stories and make approaches to local media to gain coverage for the charity in the local press. An ideal background would be a mix of events, Social Media and communications, but with core requirements in event organisation, written skills, and people-facing/customer service, the charity is open to different backgrounds if you possess the core attributes required to be effective in the role. You must be a driver with access to your own transport as the role will require travel between care homes and local community events. What you'll get in return You will receive a full-time annual salary of up to £35,000 plus benefits including pension scheme, life assurance, Blue Light Card, and 28 days' holiday, rising to 33 in your second year. You will be based out of locations in either Farnham or Reading (depending on what is most convenient for you), but you must have your own transport and be able to commute to all locations regularly. Occasional weekend work will be required, and the role requires an on-site and community-based presence. Therefore, there are not a lot of opportunities for home working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Prospero Health and Social Care is a leading provider of temporary and permanent healthcare staff across the UK. With over a decade of experience, we have built a reputation for delivering high-quality services to a range of healthcare settings, including hospitals, care homes, and community care services. Are you looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about providing exceptional care and support to those in need! The Role: Prospero are seeking a Compliance Officer for our fast-moving health & social care recruitment office in Manchester. As a Compliance Officer, your primary role will be to conduct documentation, safeguarding and vetting checks for our Health & social care staff across the North West. This includes: Right to Work & Identity checks DBS, safeguarding & disqualification checks Experience, training and qualification checks Employment history, reference, qualification and prohibition checks Day to day duties will also include: Chasing candidates and Consultants for outstanding documentation - including both verbally and via email. Answering any questions from Consultants - with a continued focus on raising the general level of safeguarding and compliance knowledge across all teams. Highlighting or escalating areas of concern including those that may pose a safeguarding risk. Liaison with professional bodies, Local Authorities, private clients and candidate referees. Data input and database maintenance. Weekly reports to Management. Ensuring branch compliance with all legislation, sector changes and company policies/procedures, as implemented by Head of Compliance & Safeguarding You will also be responsible for supporting with resourcing by: Conducting telephone interviews with prospective candidates to establish suitability for various roles Advertising vacancies on job boards within company guidelines Sourcing candidates via social media, job boards, CV searching, and our branch network Working with the team to coordinate each stage from initial application through to offer of employment Requirements: We are a fast-paced business therefore we are looking to recruit an individual who is: Self-motivated Proactive Willing to go above and beyond Committed to the safety and welfare of Children and Adults at Risk A team player Professional Enthusiastic Personable, confident and able to build relationships Excellent at time management Meticulous Confident in their written and oral communication skills Experience Experience working within the health & social care compliance sector is desirable Safeguarding trained desirable however not essential. Excellent knowledge of IT software (for example - word, excel) and CRM systems if applicable. What We Offer: At Prospero, we offer a supportive and progressive environment where you can build a career and thrive. We are committed to supporting and rewarding our employees, so we offer a competitive salary and benefits package. Ready to join our mission and help us become the recruitment and training agency of choice? Apply now and become a part of the Prospero family. This is a 12 month contract. IND-INT

Resident Liaison Officer East London 35,000 - 37,000 + Small Car Allowance / Company Van Start Date: Mid-June We are currently seeking an experienced and customer-focused Resident Liaison Officer to join a planned works team delivering electrical sub-main upgrades across a residential portfolio in East London. This is a site-based role covering approximately 20 occupied residential blocks, all located within walking distance of each other, making this a highly manageable and community-focused patch. Key Responsibilities Act as the main point of contact for residents throughout the works programme Build and maintain positive relationships with tenants, leaseholders, and site teams Provide clear communication regarding programme dates, access requirements, and project updates Arrange and coordinate resident access appointments Manage resident queries, concerns, and complaints professionally and efficiently Carry out pre-start meetings, door knocking, and resident consultations Maintain accurate records of resident communications and access outcomes Work closely with site managers, supervisors, and client representatives to ensure smooth delivery of works Support vulnerable residents and ensure customer satisfaction is maintained throughout the programme About the Project Electrical sub-main upgrade programme Approximately 20 residential blocks All sites situated within close proximity in East London Occupied properties with a strong focus on customer care and communication Requirements Previous experience as a Resident Liaison Officer within social housing, planned maintenance, or refurbishment Excellent communication and interpersonal skills Strong organisational ability and attention to detail Ability to handle challenging situations calmly and professionally Full UK driving licence preferred Package Salary: 35,000 - 37,000 Small car allowance or company van Long-term opportunity with immediate pipeline of works Supportive and established delivery team Start date is targeted for mid-June, with interviews taking place shortly.

Customer/Resident Liaison Officer General Overview: The Resident/Customer Liaison Officer is responsible for maintaining effective communication between the company and residents during construction, regeneration, or maintenance projects. This role ensures that residents are fully informed and supported throughout the project lifecycle, addressing any concerns or issues that may arise. The officer plays a crucial role in fostering positive relationships with residents, ensuring that their needs and expectations are met, and enhancing overall customer satisfaction. Key Accountabilities: Resident Communication: Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress. Issue Resolution: Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company. Pre-Project Engagement: Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team. Information Distribution: Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. Resident Support: Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works. Stakeholder Coordination: Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution. Post-Project Follow-Up: Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement. Compliance and Documentation: Ensure that all resident interactions and issues are documented accurately and that any legal or regulatory requirements related to resident communication are met. Community Engagement: Organise and participate in community meetings or events to discuss project progress and address any collective concerns. Any other reasonable management request. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West

Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)

Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)

Job Advert: PVPU Partner Liaison Officer Join Our Team as a PVPU Partner Liaison Officer! Are you passionate about public service and dedicated to making a difference in the lives of vulnerable individuals? Our client North Wales Police are looking for a dynamic and compassionate PVPU Partner Liaison Officer to join their team on a temporary part-time basis in St Asaph. If you have experience in protecting vulnerable persons and a collaborative spirit, we want to hear from yo u! Role Overview: As a PVPU Partner Liaison Officer, you will play a pivotal role in supporting North Wales Police in their mission to safeguard vulnerable individuals. Your work will involve collaborating with force personnel and partner agencies to ensure compliance with legislation, national guidance, and local policies in areas such as: Child Protection Domestic Abuse Missing Persons Mental Health Protection of Vulnerable Adults Management of Violent and Potentially Dangerous Persons Key Responsibilities: In this role, you will: Represent North Wales Police at multi-agency meetings under the Wales Safeguarding Procedures. Conduct research from police systems and share vital information during meetings. Lead strategy discussions with partner agencies regarding referrals and safeguarding strategies. Review referrals and risk assessments, ensuring proper actions are taken. Highlight crimes identified within referrals for appropriate recording and investigation. Liaise with relevant PVPU offices for joint investigations. Maintain compliance with statutory requirements related to information management. What We're Looking For: To succeed in this role, you should have: NVQ Level 4 or relevant proven experience. Strong knowledge of Public Protection Unit issues and relevant legislation. Experience working with partner agencies in protecting vulnerable individuals. Excellent decision-making skills and experience in criminal investigations. A proactive, self-motivated approach with exceptional organizational skills. An innovative and creative mindset for solving problems. Work Hours & Benefits: Contract Type: Temporary Working Pattern: Part Time (37 hours, Mon-Fri, flexible) Competitive Hourly Rate: 17.58 Why Join Us? This is a unique opportunity to contribute to the safety and well-being of your community while working in a supportive environment. You'll be part of a dedicated team that values collaboration, compassion, and commitment to service. Ready to Make a Difference? If you are a passionate individual looking to enhance your career while making a meaningful impact, we encourage you to apply. Join us in our mission to protect and serve! Apply Now! Don't miss this chance to be a vital part of our community's safety. Submit your application today and help us create a safer environment for everyone. Our client is an equal opportunity employer and welcomes applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Our client Medway Council is looking for a Youth Justice Officer to join their Youth Justice Team. Main job purpose: The youth offending officer role is to work to prevent children in the Youth Justice System from re-offending and to prevent children from entering the Youth Justice system. The youth offending officer will undertake often complex assessments of the risk of offending, risk of harm and safeguarding concerns of young people involved in the Criminal Justice System.To hold responsibility for one specific area of Youth Justice practice, this could include one of the following Bail and Remand work including intensive supervision, Reparation and unpaid work, Referral Orders, Victim liaison.To work effectively with children involved in the Youth Justice System and their parents and carers.This post will specifically be involved in the development and support of Restorative practice services across the local authority. The post will also focus on the development of family interventions / mediation and parenting support activities. Responsibilities: To supervise a caseload of young people referred by the Youth Court and by the police as out of court disposals.To prepare reports for the court and youth offender panels locally, and to prepare reports for the police Out of Court Disposal decision making panel.To represent the youth justice service in the Youth Court and with the Police.To assess the risks, safeguarding issues and diversity needs of young people involved in the criminal justice system in order to design and deliver interventions responsive to these needs.To hold a caseload of young people who have been assessed as being at risk of re-offending / or causing harm to the community, and of being themselves vulnerable and at risk. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Payroll Officer - Working via Veritas Education Veritas Education are recruiting for temporary staff to support schools within the Yorkshire area. The Role Working within payroll you will play a key role in delivering an accurate, compliant and efficient payroll and pensions service across the schools and trusts. You'll act as the central liaison with outsourced providers, ensure financial controls are upheld, manage monthly reconciliations, maintain payroll records, oversee auto-enrolment, and provide specialist guidance on Teachers' Pensions and Local Government Pension Scheme requirements. You'll also support year-end processes, audits, statutory notifications, and assist school administrative teams with technical queries. What We're Looking For We are seeking someone with: A child only DBS which is on the update service Significant payroll and pensions experience, ideally within education but not essential Strong knowledge of LGPS, TPS and Auto Enrolment legislation Experience working with integrated HR/payroll systems Excellent attention to detail, problem-solving skills and the ability to manage strict deadlines Confident communication skills and the ability to build strong professional relationships A proactive, solutions-focused approach and high levels of accuracy Why Work via Veritas Education? Competitive rates and weekly pay A dedicated consultant who supports you throughout Access to a wide range of roles and long-term opportunities Smooth registration process and ongoing professional development Trusted by schools and MATs across the region If you're an experienced payroll and pensions professional looking for your next challenge in the education sector, we'd like to hear from you. APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the North Wales on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.

Ombudsman Case Handler Do you have a passion for fairness and want to do work that makes a positive difference to someone's life? Are you skilled in complaint handling and providing excellent customer service? We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider. Full training and mentoring will be given, and we'd welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change. Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply. If this opportunity sounds like something you're interested in, then apply today! This is a fantastic hybrid working opportunity with a flexible organisation. Position: Case-handler Location: Reading/Hybrid Hours: Full-time, 35 Hours per week (part-time working considered) Salary: Starting salary £35,625 Contract: Permanent Closing Date: 10:00am, 27 May 2026 Interviews: Week commencing 22nd June Benefits include: Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays Contribution to Gym membership (on completion of probation) Attractive defined benefit pension scheme Enhanced maternity and paternity pay About the Organisation The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond. About the Role As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges. Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role. Full details of the job and person specification can be found once you click to apply, along with more information about what it's like to work here. Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable. Responsibilities include: Determine whether complaints are eligible for review and communicate decisions to students; Request and obtain documentation and information from higher education providers, students and student representatives; Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints; Provide effective guidance to students, student representatives and providers on the case-handling process, possible remedies and typical timeframes; Conduct reviews of complaints, draft and issue Complaint Outcomes About You You will have: Excellent written and oral/ telephone/video call communication skills. Excellent interpersonal skills. A customer service focus. High level of accuracy and attention to detail. Ability and willingness to learn new processes and procedures with a positive attitude. Resilience to work in a demanding and high-volume environment. Comfortable with technology and with the ability to adjust to new and changing IT systems and processes. Strong and recent experience of using Microsoft Word, Excel and Outlook. The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered. Qualifications Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms. You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you a Customer Liaison Advisor with excellent customer service skills? Looking for a new challenge with a range of career progression opportunities? If so, then read on! Our client is a leading national Civil Engineering company who have recently been awarded a long-term utility gas framework contract. To help facilitate this growth, they are looking for a proactive Customer Liaison Advisor to support customer engagement across live gas mains replacement projects. The position will involve ensuring communities remain informed, supported and engaged throughout essential network upgrade works. Salary to £40k Company Van & Fuel Card Pension 28 Days Holiday Long-Term Project Pipeline Customer Liaison Advisor Key Essentials: Reporting to the Customer Experience Manager, as Customer Liaison Advisor your role will involve supporting communication with residents, businesses and stakeholders impacted by gas mains replacement works Acting as the primary point of contact for customers, responding to enquiries, concerns and complaints in a professional and timely manner The first point of contact, your role will involve providing updates to residents and local businesses regarding upcoming works, potential disruptions and project timelines Working closely with site teams and operational staff to ensure customer communications align with project delivery schedules Maintaining accurate records of customer interactions, feedback and resolutions Supporting the implementation of customer engagement strategies to improve community relations Conducting site visits where required to ensure residents are informed and supported throughout project works Promoting a customer-first culture across project teams and ensuring a positive experience for stakeholders Customer Liaison Advisor Requirements: Previous experience working as a Customer Liaison Advisor / Officer Strong communication and interpersonal skills with the ability to deal with challenging situations professionally Ability to build positive relationships with residents, local authorities and project teams Full UK driving licence is essential due to travel between project sites By applying for this position, you are agreeing for CVL:LDN to hold and process your personal data in accordance with our Privacy Policy. Your data will be shared with clients relevant to any roles that you have applied for with us. If at any time you wish to withdraw your consent, then please contact us.