Complaints Manager Location: Birmingham, B15 1LZ Salary: circa £70,000 per annum Hours: 35 per week Contract Term: Permanent We treat complaints as critical intelligence - not admin. They reveal where we fall short, where we must improve, and where swift action is needed to protect tenant trust. We're looking for a high-calibre Complaints Manager who thrives in a regulated, demanding environment, is not afraid to challenge established ways of working and who brings the drive, resilience and leadership required to raise standards across our organisation. If you're the kind of leader who sees complexity as something to get stuck into - not shy away from - this is your opportunity to make a genuine impact across our organisation and on our tenant's lives. The Role You'll lead a team working at the sharp end of tenant experience: dealing with sensitive and often multifaceted issues that require strong judgement, calm decision-making and absolute professionalism. Responsibilities include, but aren't limited to: Set a high bar for complaints resolution, ensuring your team consistently delivers prompt, fair and well-evidenced outcomes that stand up to regulatory scrutiny, including the Housing Ombudsman's Code of Practice. Take ownership of the most complex and contentious cases, bringing clarity, balance and confidence to decision making. Use data to drive change - identifying patterns, root causes and systemic issues, then challenging senior leaders and service areas to act and improve. Lead the organisation-wide lessons-learned framework, driving change that improves services for thousands of tenants. Push our systems, processes and digital tools to be better, ensuring transparency, traceability and stronger decision-making. About you You won't be satisfied with simply ensuring compliance. You'll want to see evidence of improvement; proof that complaints are falling for the right reasons; and assurance that tenants feel heard and respected. You'll bring: Proven team leadership and management experience in complaints management within a complex regulated environment. Strong knowledge of housing legislation, regulatory standards and the Housing Ombudsman framework - or the capability to master it quickly. Sharp analytical capability and the ability to interpret complex data to tell a story, influence debate and highlight what needs to change. Professional courage: you can take tough decisions, stand by your reasoning, and navigate challenge with confidence. Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. Please be advised that, due to the high-profile of this role, you will need to be prepared to work on-site a minimum of 3 days per week. Applications close midnight on 9th December 2025. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit a comprehensive CV, alongside a cover letter, clearly explaining why you're the ideal candidate for the job. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Nov 26, 2025
Full time
Complaints Manager Location: Birmingham, B15 1LZ Salary: circa £70,000 per annum Hours: 35 per week Contract Term: Permanent We treat complaints as critical intelligence - not admin. They reveal where we fall short, where we must improve, and where swift action is needed to protect tenant trust. We're looking for a high-calibre Complaints Manager who thrives in a regulated, demanding environment, is not afraid to challenge established ways of working and who brings the drive, resilience and leadership required to raise standards across our organisation. If you're the kind of leader who sees complexity as something to get stuck into - not shy away from - this is your opportunity to make a genuine impact across our organisation and on our tenant's lives. The Role You'll lead a team working at the sharp end of tenant experience: dealing with sensitive and often multifaceted issues that require strong judgement, calm decision-making and absolute professionalism. Responsibilities include, but aren't limited to: Set a high bar for complaints resolution, ensuring your team consistently delivers prompt, fair and well-evidenced outcomes that stand up to regulatory scrutiny, including the Housing Ombudsman's Code of Practice. Take ownership of the most complex and contentious cases, bringing clarity, balance and confidence to decision making. Use data to drive change - identifying patterns, root causes and systemic issues, then challenging senior leaders and service areas to act and improve. Lead the organisation-wide lessons-learned framework, driving change that improves services for thousands of tenants. Push our systems, processes and digital tools to be better, ensuring transparency, traceability and stronger decision-making. About you You won't be satisfied with simply ensuring compliance. You'll want to see evidence of improvement; proof that complaints are falling for the right reasons; and assurance that tenants feel heard and respected. You'll bring: Proven team leadership and management experience in complaints management within a complex regulated environment. Strong knowledge of housing legislation, regulatory standards and the Housing Ombudsman framework - or the capability to master it quickly. Sharp analytical capability and the ability to interpret complex data to tell a story, influence debate and highlight what needs to change. Professional courage: you can take tough decisions, stand by your reasoning, and navigate challenge with confidence. Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. Please be advised that, due to the high-profile of this role, you will need to be prepared to work on-site a minimum of 3 days per week. Applications close midnight on 9th December 2025. Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit a comprehensive CV, alongside a cover letter, clearly explaining why you're the ideal candidate for the job. We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role. No agencies please.
Build. Control. Own It. Financial Controller (Real Estate - UK Portfolio) OUR CLIENT is a privately held real estate investment firm based in the US, with over 3 decades track record and 1 million sq. ft. under management across the UK and US. They are known for smart acquisitions, sharp asset management, and value-driven enhancements in office real estate. As a powerhouse in transatlantic real estate, they are now seeking a seasoned Financial Controller to take full charge of financial operations across their UK portfolio . You will be a 'hands-on' expert with extensive experience at asset level across commercial / office real estate who thrives in the detail and is comfortable being the go-to finance lead in a lean, high-performing team The role of Financial Controller will include the following key areas: End-to-end property-level accounting : from rent rolls to tenant ledgers and arrears. Service charge mastery : budgets, reconciliations, apportionments-done right. Tax and compliance : UK VAT, capital allowances, withholding and corp tax-with external advisor oversight. Hands-on financial reporting: prepare monthly, quarterly, and annual accounts under UK GAAP/IFRS. Audit & statutory filing leadership: drive year-end processes across UK SPVs. CAPEX & development accounting: track refurb spend, recover charges, and capitalise correctly. Controls & systems: maintain high-integrity reporting in a lean family office environment. Stakeholder engagement: work closely with asset managers, property managers, and surveyors. THE PERSON - You will be: Ideally qualified (ACCA / CIMA or ACA / equivalent) with over 10 years of experience, ideally in a hands-on finance role within property / real estate and must have office asset exposure. Strong working knowledge of UK commercial real estate accounting, tax (especially VAT), and service charge mechanisms. Self-starter attitude - someone who doesn't need a team to do high-quality work. Fluent in accounting software (Yardi, MRI, or similar a plus) and Excel. Detail-obsessed but commercially minded - equally comfortable in the weeds and in the boardroom. BENEFITS: Flexible working. Direct access to decision-makers - no red tape. International exposure in a tight-knit, entrepreneurial team. The autonomy to build your own systems , influence strategy, and be a true finance leader - not just a processor. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Nov 25, 2025
Full time
Build. Control. Own It. Financial Controller (Real Estate - UK Portfolio) OUR CLIENT is a privately held real estate investment firm based in the US, with over 3 decades track record and 1 million sq. ft. under management across the UK and US. They are known for smart acquisitions, sharp asset management, and value-driven enhancements in office real estate. As a powerhouse in transatlantic real estate, they are now seeking a seasoned Financial Controller to take full charge of financial operations across their UK portfolio . You will be a 'hands-on' expert with extensive experience at asset level across commercial / office real estate who thrives in the detail and is comfortable being the go-to finance lead in a lean, high-performing team The role of Financial Controller will include the following key areas: End-to-end property-level accounting : from rent rolls to tenant ledgers and arrears. Service charge mastery : budgets, reconciliations, apportionments-done right. Tax and compliance : UK VAT, capital allowances, withholding and corp tax-with external advisor oversight. Hands-on financial reporting: prepare monthly, quarterly, and annual accounts under UK GAAP/IFRS. Audit & statutory filing leadership: drive year-end processes across UK SPVs. CAPEX & development accounting: track refurb spend, recover charges, and capitalise correctly. Controls & systems: maintain high-integrity reporting in a lean family office environment. Stakeholder engagement: work closely with asset managers, property managers, and surveyors. THE PERSON - You will be: Ideally qualified (ACCA / CIMA or ACA / equivalent) with over 10 years of experience, ideally in a hands-on finance role within property / real estate and must have office asset exposure. Strong working knowledge of UK commercial real estate accounting, tax (especially VAT), and service charge mechanisms. Self-starter attitude - someone who doesn't need a team to do high-quality work. Fluent in accounting software (Yardi, MRI, or similar a plus) and Excel. Detail-obsessed but commercially minded - equally comfortable in the weeds and in the boardroom. BENEFITS: Flexible working. Direct access to decision-makers - no red tape. International exposure in a tight-knit, entrepreneurial team. The autonomy to build your own systems , influence strategy, and be a true finance leader - not just a processor. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Taskmaster Resources are recruiting on behalf of a well-established company in Sheffield area for experienced Purchasing Assistant.If you're organised, reliable, and have experienced Purchasing Assistant we'd love to hear from you. Hours of work: Monday to Thursday 7:30am to 3:30pm and Friday 7:30am to 3pm. Key Accountabilities: Effectively support the Product & Procurement Manager. Procure materials/consumables and in-line with the forecasted demand/request. Track open purchase orders to ensure they arrive in a timely manner to minimise disruption. Run planning reports and review data to determine replenishment order quantities and delivery dates. Generate purchase orders, confirm delivery dates, costs and update purchase orders. Run reports to track and chase overdue items. Create in-bound deliveries. Create and maintain pricing and vendor relationships within SAP. Generate purchase orders for MTO component parts: - laser cuts, machining and fabrication etc. Generate purchase orders for ad-hoc items. Liaise with suppliers on invoice queries. Knowledge, Skills and Experience: Good understanding of suppliers and supply chain procedures. Foster and nurture excellent supplier relationships on an on-going basis. Ability to negotiate and maintain accurate records. Good communicator both verbally and written with the ability to adapt to the audience. Supportive team member with a willingness to be flexible to ensure the Product & Procurement team collectively delivers the required level of service to stakeholders. Proficient in MS Word, Excel, SAP and the various Apps within the Intranet with good administration skills and attention to detail. Self-motivated with the ability to work on own initiative. To apply for this role please send your CV for consideration
Nov 25, 2025
Full time
Taskmaster Resources are recruiting on behalf of a well-established company in Sheffield area for experienced Purchasing Assistant.If you're organised, reliable, and have experienced Purchasing Assistant we'd love to hear from you. Hours of work: Monday to Thursday 7:30am to 3:30pm and Friday 7:30am to 3pm. Key Accountabilities: Effectively support the Product & Procurement Manager. Procure materials/consumables and in-line with the forecasted demand/request. Track open purchase orders to ensure they arrive in a timely manner to minimise disruption. Run planning reports and review data to determine replenishment order quantities and delivery dates. Generate purchase orders, confirm delivery dates, costs and update purchase orders. Run reports to track and chase overdue items. Create in-bound deliveries. Create and maintain pricing and vendor relationships within SAP. Generate purchase orders for MTO component parts: - laser cuts, machining and fabrication etc. Generate purchase orders for ad-hoc items. Liaise with suppliers on invoice queries. Knowledge, Skills and Experience: Good understanding of suppliers and supply chain procedures. Foster and nurture excellent supplier relationships on an on-going basis. Ability to negotiate and maintain accurate records. Good communicator both verbally and written with the ability to adapt to the audience. Supportive team member with a willingness to be flexible to ensure the Product & Procurement team collectively delivers the required level of service to stakeholders. Proficient in MS Word, Excel, SAP and the various Apps within the Intranet with good administration skills and attention to detail. Self-motivated with the ability to work on own initiative. To apply for this role please send your CV for consideration
STRATEGIC RESOURCES EUROPEAN RECRUITMENT CONSULTANTS LTD
Aberdeen, Aberdeenshire
PRINCIPAL CONTRACTS ENGINEER Our client, an Oil and Gas Operator in Aberdeen is seeking a Principal Contract Engineer. This is an initial 12 Month PAYE contract role with a hybrid working arrangement in place. Job Overview: The Principal Contracts Engineer is an important role within the team in ensuring that value is delivered to the client for all Operations (including Logistics) spend areas. The role works closely with others in the SCM team, and with senior internal stakeholders and external third parties and continuously seeks to improve value. The role ensures SCM is perceived as a positive, significant, value adding integral partner to the client. Accountabilities: AccountabilitiesEnd-to-end Contract Lifecycle Management Provides a deep knowledge and understanding of end to end Contract Lifecycle Management. Ensures value is maximised throughout the category and contracting process. Supports delivery of the annual contracts plan. Works as a partner with business stakeholders to understand and support delivery of their needs Proactively develops robust strategic sourcing strategies for specific categories, contracts and projects, delivering breakthrough results and year on year continuous improvement. Undertakes category, contracts and project-related assessments to generate innovative opportunities and robust strategic sourcing plans Working as a Business Partner with key internal stakeholders, manages all contracting activity across designated Operations categories. This includes the creation and implementation of contract and category plans that will ensure delivery in line with business objectives, regulatory requirements and the landing of all value negotiated External Market Expertise: Be seen by the business and externally as a Supply Chain Management expert for assigned categories and contracts Deep knowledge of assigned and related categories, providing leadership and insight for the business on all aspects of market dynamics, regulatory framework, suppliers and technical innovations Report changes and updates through proactive governance Identify opportunities for, lead and evaluate competitive tenders and proposals for the supply of goods and services negotiating with suppliers on all commercial and contractual matters and applying judgement as to what constitutes an acceptable level of contractual risk and supply resilience Team Contribution: Supporting identification of improvement opportunities, helping define and drive change with peers across Supply Chain Management. From time to time, standing in for Line Manager. Supporting Line Manager in delivering key strategic strategies and projects. Coaching other team members to increase the knowledge base of the team. Contracting Source and procure highly complex contracting requirements with high criticality impact for the client, ensuring optimum value for money within defined service and quality criteria, lead and evaluate competitive tenders negotiating with major suppliers on all commercial and contractual matters and applying judgement as to what constitutes an acceptable level of contractual risk and supply resilience. Provide support in complex negotiations through data, market or other analysis. Draft, negotiate and obtain agreement to highly significant commercial contracts ensuring that operational and commercial risks to business are fully understood and mitigated. On-going improvements & delivery of value add Identify and achieve significant defined improvement to the bottom line and cost saving targets by examining total acquisition costs and working closely with internal stakeholders and suppliers. Forecast future expenditure patterns within key business units, developing appropriate strategies to ensure budgeted value improvements are proactively identified and implemented with appropriate pace. Contribute, optimise and challenge business plans where alternate opportunities exist to deliver higher value outcomes, ensuring all options have been duly evaluated Supplier Management Within the End-to-end Contract Lifecycle Management framework, lead the development, building and maintenance of supplier engagement through appraisal and performance monitoring, value analysis, continuous improvement, supplier / supply base development, compliance and demand management. Lead engagement with multiple stakeholder interfaces/touch points across the business to ensure a consistent approach. Ensure compliance to contract terms, both legal and commercial (including value delivery) and management of contractual risk. Lead solutions with stakeholders to ensure remediation or reduction of risk. Manage a comprehensive overview of supplier performance across assigned business unit(s). Resolve contractual and supplier disputes where they occur, protecting the interests of the business at all times. Engage legal team if required and gain remedial/recompense for the business if appropriate. Consult and provide input to the budgeting process in relation to supplier spend and engage on supplier cost saving initiatives, leading where appropriate. Proactively challenge requirements and re-negotiate contracts as necessary during the contract period and build strategies to manage end-of-contract term options appropriately for the client. Negotiate the terms and conditions of the Contract in line with client's Contract Deviation processes and get appropriate input from Legal, Compliance, Tax and Insurance experts. Safety and Compliance Identify any operational and regulatory risks, escalating as appropriate. Operate information systems to the required standard to maintain accurate and secure records. Understand and adhere to the company and department standards, policies and procedures. Adhere to the Competence and Training procedures. Develop and maintain strong positive working relationships with internal stakeholders, ensuring their requirements are understood and being addressed and that communication channels with them are clear and effective. Competencies and Qualifications: Deep understanding of Operations categories Comprehensive knowledge of end-to-end Contract Lifecycle Management including market insight, business partnering, negotiation, on-going supplier management and governance relating to assigned category Experience of complex and business significant categories of expenditure through multiple functions and maximising value to the business Demonstrable track record of transformational value delivery through identification and implementation of innovative sourcing strategies, continuous improvement plans and demand management Can design, coordinate and lead a complex, category wide improvement project Competent in use of Company business tools - SAP, MS Packages, Ivalua Ability to lead/champion Contract and Performance Management Ability to ensure business compliance with Supply Chain Processes Demonstrable track record of leading complex contract negotiations Understanding of the commercial aims and objectives of the client Commercial Know-How: Managing for value, is the external market expert, understanding the client's commercial drivers and SCM's role in supporting these Masterful understanding of general and contract law, and applications of LOGIC models, in development, execution and dispute resolution Education Degree educated or appropriate relevant in work experience. MBA or Bachelor's with a degree in Supply Chain Management, Business, or Finance preferred. Work Experience: Engagement up to the most senior level demonstrating the ability to influence stakeholders and manage conflicting views. Effective networking and business partnering skills. Self-directed, pro-active, flexible, resilient, motivated and results oriented. Experience of working in a global matrix organisation. Evidence of managing a category through the whole life cycle, ensuring the value created in the negotiation stage hits the bottom line. Confidence and credibility with excellent communication and relationship management skills. Advanced influencing, persuading and negotiating skills. Ability to present complex ideas/concepts and take a consultative approach with stakeholders and peers. Team player with an ability to manage complex relationships and matrix teams. Excellent analytical skills with the ability to identify and expeditiously exploit commercial opportunities. Advanced skill using MS Office including Outlook, Word, Excel and PowerPoint. Ability to meet deadlines/deliver on promises. Certifications: MCIPS or equivalent
Nov 24, 2025
Contractor
PRINCIPAL CONTRACTS ENGINEER Our client, an Oil and Gas Operator in Aberdeen is seeking a Principal Contract Engineer. This is an initial 12 Month PAYE contract role with a hybrid working arrangement in place. Job Overview: The Principal Contracts Engineer is an important role within the team in ensuring that value is delivered to the client for all Operations (including Logistics) spend areas. The role works closely with others in the SCM team, and with senior internal stakeholders and external third parties and continuously seeks to improve value. The role ensures SCM is perceived as a positive, significant, value adding integral partner to the client. Accountabilities: AccountabilitiesEnd-to-end Contract Lifecycle Management Provides a deep knowledge and understanding of end to end Contract Lifecycle Management. Ensures value is maximised throughout the category and contracting process. Supports delivery of the annual contracts plan. Works as a partner with business stakeholders to understand and support delivery of their needs Proactively develops robust strategic sourcing strategies for specific categories, contracts and projects, delivering breakthrough results and year on year continuous improvement. Undertakes category, contracts and project-related assessments to generate innovative opportunities and robust strategic sourcing plans Working as a Business Partner with key internal stakeholders, manages all contracting activity across designated Operations categories. This includes the creation and implementation of contract and category plans that will ensure delivery in line with business objectives, regulatory requirements and the landing of all value negotiated External Market Expertise: Be seen by the business and externally as a Supply Chain Management expert for assigned categories and contracts Deep knowledge of assigned and related categories, providing leadership and insight for the business on all aspects of market dynamics, regulatory framework, suppliers and technical innovations Report changes and updates through proactive governance Identify opportunities for, lead and evaluate competitive tenders and proposals for the supply of goods and services negotiating with suppliers on all commercial and contractual matters and applying judgement as to what constitutes an acceptable level of contractual risk and supply resilience Team Contribution: Supporting identification of improvement opportunities, helping define and drive change with peers across Supply Chain Management. From time to time, standing in for Line Manager. Supporting Line Manager in delivering key strategic strategies and projects. Coaching other team members to increase the knowledge base of the team. Contracting Source and procure highly complex contracting requirements with high criticality impact for the client, ensuring optimum value for money within defined service and quality criteria, lead and evaluate competitive tenders negotiating with major suppliers on all commercial and contractual matters and applying judgement as to what constitutes an acceptable level of contractual risk and supply resilience. Provide support in complex negotiations through data, market or other analysis. Draft, negotiate and obtain agreement to highly significant commercial contracts ensuring that operational and commercial risks to business are fully understood and mitigated. On-going improvements & delivery of value add Identify and achieve significant defined improvement to the bottom line and cost saving targets by examining total acquisition costs and working closely with internal stakeholders and suppliers. Forecast future expenditure patterns within key business units, developing appropriate strategies to ensure budgeted value improvements are proactively identified and implemented with appropriate pace. Contribute, optimise and challenge business plans where alternate opportunities exist to deliver higher value outcomes, ensuring all options have been duly evaluated Supplier Management Within the End-to-end Contract Lifecycle Management framework, lead the development, building and maintenance of supplier engagement through appraisal and performance monitoring, value analysis, continuous improvement, supplier / supply base development, compliance and demand management. Lead engagement with multiple stakeholder interfaces/touch points across the business to ensure a consistent approach. Ensure compliance to contract terms, both legal and commercial (including value delivery) and management of contractual risk. Lead solutions with stakeholders to ensure remediation or reduction of risk. Manage a comprehensive overview of supplier performance across assigned business unit(s). Resolve contractual and supplier disputes where they occur, protecting the interests of the business at all times. Engage legal team if required and gain remedial/recompense for the business if appropriate. Consult and provide input to the budgeting process in relation to supplier spend and engage on supplier cost saving initiatives, leading where appropriate. Proactively challenge requirements and re-negotiate contracts as necessary during the contract period and build strategies to manage end-of-contract term options appropriately for the client. Negotiate the terms and conditions of the Contract in line with client's Contract Deviation processes and get appropriate input from Legal, Compliance, Tax and Insurance experts. Safety and Compliance Identify any operational and regulatory risks, escalating as appropriate. Operate information systems to the required standard to maintain accurate and secure records. Understand and adhere to the company and department standards, policies and procedures. Adhere to the Competence and Training procedures. Develop and maintain strong positive working relationships with internal stakeholders, ensuring their requirements are understood and being addressed and that communication channels with them are clear and effective. Competencies and Qualifications: Deep understanding of Operations categories Comprehensive knowledge of end-to-end Contract Lifecycle Management including market insight, business partnering, negotiation, on-going supplier management and governance relating to assigned category Experience of complex and business significant categories of expenditure through multiple functions and maximising value to the business Demonstrable track record of transformational value delivery through identification and implementation of innovative sourcing strategies, continuous improvement plans and demand management Can design, coordinate and lead a complex, category wide improvement project Competent in use of Company business tools - SAP, MS Packages, Ivalua Ability to lead/champion Contract and Performance Management Ability to ensure business compliance with Supply Chain Processes Demonstrable track record of leading complex contract negotiations Understanding of the commercial aims and objectives of the client Commercial Know-How: Managing for value, is the external market expert, understanding the client's commercial drivers and SCM's role in supporting these Masterful understanding of general and contract law, and applications of LOGIC models, in development, execution and dispute resolution Education Degree educated or appropriate relevant in work experience. MBA or Bachelor's with a degree in Supply Chain Management, Business, or Finance preferred. Work Experience: Engagement up to the most senior level demonstrating the ability to influence stakeholders and manage conflicting views. Effective networking and business partnering skills. Self-directed, pro-active, flexible, resilient, motivated and results oriented. Experience of working in a global matrix organisation. Evidence of managing a category through the whole life cycle, ensuring the value created in the negotiation stage hits the bottom line. Confidence and credibility with excellent communication and relationship management skills. Advanced influencing, persuading and negotiating skills. Ability to present complex ideas/concepts and take a consultative approach with stakeholders and peers. Team player with an ability to manage complex relationships and matrix teams. Excellent analytical skills with the ability to identify and expeditiously exploit commercial opportunities. Advanced skill using MS Office including Outlook, Word, Excel and PowerPoint. Ability to meet deadlines/deliver on promises. Certifications: MCIPS or equivalent
Head of Study Programme Reports to: Executive director (ED) Direct reports: Education programme manager, exam and research paper (RP) coordinator, North America administrator, Australasia administrator Salary: £55,000 - £60,000, depending on experience Application process: Apply with a covering letter and CV, outlining how your skills and experience apply to those outlined in the role description Apply by: 7 December (midnight, UK time) Phone interviews: W/C 8 December Final interview: 18 December Scope of the Role The head of study programme is responsible for the global delivery of the Master of Wine (MW) study programme and examinations. Within that remit they are responsible for building the membership of the Institute by attracting high calibre potential members and supporting them through the process of becoming Masters of Wine. The head of study programme oversees a team of five, works with a global network of MWs and students and is a member of the IMW's senior management team. The role requires regular travel and working during evening/weekends to attend and oversee the events related to the MW study programme (introductory courses, seminars, trips). Team management Management of a team of fiver and line management of a team of four including conducting performance reviews, providing feedback and support. Ensuring cross-team planning and collaboration so that deadlines are shared and pressure is managed well over the team Stakeholder management Works with and coordinates highly engaged, volunteer Masters of Wine in all aspects of the study programme and exam. Maintains strong relationships with the Institute of Masters of Wine (IMW) supporters and, where relevant, provides them with opportunities to contribute to the MW study programme. Works with supporters and sponsors and other contributors to develop opportunities for MW students (such as scholarships) and oversee the implementation of these opportunities. Develops a strong understanding of the student body and their perceptions of the programme and exam. Manages MW candidates' expectations globally. Study programme Ensures effective delivery of all study programme events, including course days and seminars. Attends seminars globally every year. Works closely with the study programme committee (SPCom) to continually improve the MW study programme. Main escalation point for students with complaints, issues or requests for special consideration. Represents the IMW at study programme events and in webinars to students. Ensure that the programme is delivered on time and to budget. In collaboration with education programme manager, have oversight of all communication with students, making sure that expectations are clear and well understood. Recruitment and admissions Work with the marketing and events manager to oversee the marketing and communication of education programme across all channels. Oversight of recruitment and admissions process, supporting education programme manager to ensure that the process is efficient and effective. With education programme manager, supports admissions committee (AdCom) to recruit strong candidates to the MW study programme. Examination Oversees the work of the exam and RP coordinator to ensure the effective, high-quality delivery of the annual examinations (stage one assessment, stage two exam and research paper). Final quality assurance of all examination-related administration, including: production of examination papers, distribution of scripts, exam software set up, results, announcement, etc. Producing reports on final exam results for exam and study programme board (ESPB), chief examiner and ED. Ensures that exam policies and procedures are up-to-date, understood and implemented consistently across all regions, including oversight of the appeals process. Ensures any examination software functions appropriately. Wine procurement and management Working alongside education officer, procure wines required for the MW study programme on a yearly basis, ensuring good value for money. Ensure operation efficiency in wine procurement, storage and shipping, making sure that wines arrive promptly and in good condition. Software and technology Responsible for maintenance of IMW's student database and ensuring clean and accurate data entered for all students both present and historical. Accountable for effective use of technology at all student events. Developing systems that improve student experience. Working with communications team, ensuring the student website is kept up to date and is easy to use and navigate. Working with operations manager, accountable for continuous improvement of the use of software used to manage the study programme. Ensuring team are well trained in how to use relevant technology. Budgets Working with the finance team, sets and agrees the yearly budget. Manages the budget for study programme and exam, ensuring careful financial management. Working with operations manager, increase operational and budgetary efficiencies to ensure that study programme can manage costs over the longer term. Committees Sits on, and secretariat to ESPB, ensuring that they are well supported to set the overall study programme strategy, and make continual improvement. Sit on other relevant committees: Admissions committee (AdCom) education committee (EdCom) and the examination committee (ExamCom). Facilitates the efficient operation of all committees listed above. Continuous Improvement In collaboration with ED and operations manager, recommends and implements changes in the delivery of the study programme to improve quality of delivery. Takes technical lead on developing the education and examination strategy. Keeps the Institute up to date with education and examination best practices. Ensures that policies and procedures are developed to respond to global changes. Works with the ED to maintain the Institute's relevance to the global wine industry. Identifies policy areas relating to the study programme or the examination that need development and to develop new or improved policies. In collaboration with operations manager, improves use of software and technology. The head of study programme will also support across wider IMW projects where required. Person specification Significant experience leading complex educational programmes or examinations delivered across multiple locations. Significant experience of stakeholder management working with high-level, industry leading experts in a creative and engaging way. Proven track record of delivering complex and multifaceted projects on time and within budget. Experience of managing successful teams within dynamic and changing environments. High level data analysis skills. Ability to work under pressure and on own initiative. Experience of working and travelling internationally. Experience of using the latest technology to enhance educational delivery. An effective communicator with the ability to adapt style to suit audience. High degree of emotional and cultural intelligence, diplomacy and organisational awareness. The ability to motivate and enthuse colleagues and stakeholders in meeting high standards and delivering client focused outcomes. Ability to respond to challenges, create and implement novel solutions. Meticulous attention to detail. An interest in the world of wine and a passion for high-quality learning outcomes. The desire to strive towards and maintain outstanding standards for the Institute Experience within the wine industry is not required for this role, however a genuine interest in the subject is essential. A second language is desirable. How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Sunday 7th December 2025.
Nov 21, 2025
Full time
Head of Study Programme Reports to: Executive director (ED) Direct reports: Education programme manager, exam and research paper (RP) coordinator, North America administrator, Australasia administrator Salary: £55,000 - £60,000, depending on experience Application process: Apply with a covering letter and CV, outlining how your skills and experience apply to those outlined in the role description Apply by: 7 December (midnight, UK time) Phone interviews: W/C 8 December Final interview: 18 December Scope of the Role The head of study programme is responsible for the global delivery of the Master of Wine (MW) study programme and examinations. Within that remit they are responsible for building the membership of the Institute by attracting high calibre potential members and supporting them through the process of becoming Masters of Wine. The head of study programme oversees a team of five, works with a global network of MWs and students and is a member of the IMW's senior management team. The role requires regular travel and working during evening/weekends to attend and oversee the events related to the MW study programme (introductory courses, seminars, trips). Team management Management of a team of fiver and line management of a team of four including conducting performance reviews, providing feedback and support. Ensuring cross-team planning and collaboration so that deadlines are shared and pressure is managed well over the team Stakeholder management Works with and coordinates highly engaged, volunteer Masters of Wine in all aspects of the study programme and exam. Maintains strong relationships with the Institute of Masters of Wine (IMW) supporters and, where relevant, provides them with opportunities to contribute to the MW study programme. Works with supporters and sponsors and other contributors to develop opportunities for MW students (such as scholarships) and oversee the implementation of these opportunities. Develops a strong understanding of the student body and their perceptions of the programme and exam. Manages MW candidates' expectations globally. Study programme Ensures effective delivery of all study programme events, including course days and seminars. Attends seminars globally every year. Works closely with the study programme committee (SPCom) to continually improve the MW study programme. Main escalation point for students with complaints, issues or requests for special consideration. Represents the IMW at study programme events and in webinars to students. Ensure that the programme is delivered on time and to budget. In collaboration with education programme manager, have oversight of all communication with students, making sure that expectations are clear and well understood. Recruitment and admissions Work with the marketing and events manager to oversee the marketing and communication of education programme across all channels. Oversight of recruitment and admissions process, supporting education programme manager to ensure that the process is efficient and effective. With education programme manager, supports admissions committee (AdCom) to recruit strong candidates to the MW study programme. Examination Oversees the work of the exam and RP coordinator to ensure the effective, high-quality delivery of the annual examinations (stage one assessment, stage two exam and research paper). Final quality assurance of all examination-related administration, including: production of examination papers, distribution of scripts, exam software set up, results, announcement, etc. Producing reports on final exam results for exam and study programme board (ESPB), chief examiner and ED. Ensures that exam policies and procedures are up-to-date, understood and implemented consistently across all regions, including oversight of the appeals process. Ensures any examination software functions appropriately. Wine procurement and management Working alongside education officer, procure wines required for the MW study programme on a yearly basis, ensuring good value for money. Ensure operation efficiency in wine procurement, storage and shipping, making sure that wines arrive promptly and in good condition. Software and technology Responsible for maintenance of IMW's student database and ensuring clean and accurate data entered for all students both present and historical. Accountable for effective use of technology at all student events. Developing systems that improve student experience. Working with communications team, ensuring the student website is kept up to date and is easy to use and navigate. Working with operations manager, accountable for continuous improvement of the use of software used to manage the study programme. Ensuring team are well trained in how to use relevant technology. Budgets Working with the finance team, sets and agrees the yearly budget. Manages the budget for study programme and exam, ensuring careful financial management. Working with operations manager, increase operational and budgetary efficiencies to ensure that study programme can manage costs over the longer term. Committees Sits on, and secretariat to ESPB, ensuring that they are well supported to set the overall study programme strategy, and make continual improvement. Sit on other relevant committees: Admissions committee (AdCom) education committee (EdCom) and the examination committee (ExamCom). Facilitates the efficient operation of all committees listed above. Continuous Improvement In collaboration with ED and operations manager, recommends and implements changes in the delivery of the study programme to improve quality of delivery. Takes technical lead on developing the education and examination strategy. Keeps the Institute up to date with education and examination best practices. Ensures that policies and procedures are developed to respond to global changes. Works with the ED to maintain the Institute's relevance to the global wine industry. Identifies policy areas relating to the study programme or the examination that need development and to develop new or improved policies. In collaboration with operations manager, improves use of software and technology. The head of study programme will also support across wider IMW projects where required. Person specification Significant experience leading complex educational programmes or examinations delivered across multiple locations. Significant experience of stakeholder management working with high-level, industry leading experts in a creative and engaging way. Proven track record of delivering complex and multifaceted projects on time and within budget. Experience of managing successful teams within dynamic and changing environments. High level data analysis skills. Ability to work under pressure and on own initiative. Experience of working and travelling internationally. Experience of using the latest technology to enhance educational delivery. An effective communicator with the ability to adapt style to suit audience. High degree of emotional and cultural intelligence, diplomacy and organisational awareness. The ability to motivate and enthuse colleagues and stakeholders in meeting high standards and delivering client focused outcomes. Ability to respond to challenges, create and implement novel solutions. Meticulous attention to detail. An interest in the world of wine and a passion for high-quality learning outcomes. The desire to strive towards and maintain outstanding standards for the Institute Experience within the wine industry is not required for this role, however a genuine interest in the subject is essential. A second language is desirable. How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Sunday 7th December 2025.
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Nov 21, 2025
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
I have an exciting long term, fully remote role to propose to you For a customer within the FMCG industry, we are looking for an Enterprise Planning DT Deployment Manager to play a key role in program Digital team. You will be responsible to lead Project DT vendors and partners, working closely with PNE Enterprise Planning Director, business stakeholders and experts and the central team. The key role objective is to orchestrate multi-vendor and multi-solution delivery roadmap to ensure that Enterprise Planning capabilities in the customer Nutrition across Europe are well integrated within target PNE digital ecosystem and to synchronize all internal program delivery dependencies. This role will manage and orchestrate program delivery activities that span between Enterprise Planning capabilities and other functions (eg Promotion Planning, Finance, Master Data, Manufacturing) or require close alignment and dependencies management between program workstreams. In this role, you will identify cross-technology, cross-team dependencies, lead engagement and planning and orchestrate the delivery between different product teams. You will be responsible for: Identification, planning and coordination of cross-product team activities that are essential in the delivery and integration of capabilities in scope of Enterprise Planning program Bringing your technical expertise to ease, accelerate and coordinate systems integration design activities, in close collaboration and support from Architecture and Product teams Proactive risks, issues and dependencies management and communication Financial planning and management. Partnering with key business and digital program leaders to ensure right governance and communication standards are followed and in place Works closely with Enterprise Program workstreams and product teams to identify and understand critical systems, process and data integration/technical dependencies Identifies and engages right internal DT solution teams (Data Platforms, Integration, TPM, etc.) Plans and follows through on the work that needs to be executed outside of PNE Enterprise Planning team, including scope and budget management Communicates, connects and coordinates delivery activities across internal Enterprise Planning sub-teams (products) and teams outside of PNE Enterprise Planning program Experience needed: 5+ years' experience leading technical and functional teams 5+ years' work experience in Digital Technologies Knowledge on Financial basis for project budgeting and financial planning. Knowledge of IT solutions and/or Enterprise Planning domain will be a significant plus Min 3 years in project management experience as a project manager or project team lead Project management certification will be a plus Start: 1St November Duration: 2 Years +Ex! Location: 100% Remote Languages: English Speaking
Oct 08, 2025
Contractor
I have an exciting long term, fully remote role to propose to you For a customer within the FMCG industry, we are looking for an Enterprise Planning DT Deployment Manager to play a key role in program Digital team. You will be responsible to lead Project DT vendors and partners, working closely with PNE Enterprise Planning Director, business stakeholders and experts and the central team. The key role objective is to orchestrate multi-vendor and multi-solution delivery roadmap to ensure that Enterprise Planning capabilities in the customer Nutrition across Europe are well integrated within target PNE digital ecosystem and to synchronize all internal program delivery dependencies. This role will manage and orchestrate program delivery activities that span between Enterprise Planning capabilities and other functions (eg Promotion Planning, Finance, Master Data, Manufacturing) or require close alignment and dependencies management between program workstreams. In this role, you will identify cross-technology, cross-team dependencies, lead engagement and planning and orchestrate the delivery between different product teams. You will be responsible for: Identification, planning and coordination of cross-product team activities that are essential in the delivery and integration of capabilities in scope of Enterprise Planning program Bringing your technical expertise to ease, accelerate and coordinate systems integration design activities, in close collaboration and support from Architecture and Product teams Proactive risks, issues and dependencies management and communication Financial planning and management. Partnering with key business and digital program leaders to ensure right governance and communication standards are followed and in place Works closely with Enterprise Program workstreams and product teams to identify and understand critical systems, process and data integration/technical dependencies Identifies and engages right internal DT solution teams (Data Platforms, Integration, TPM, etc.) Plans and follows through on the work that needs to be executed outside of PNE Enterprise Planning team, including scope and budget management Communicates, connects and coordinates delivery activities across internal Enterprise Planning sub-teams (products) and teams outside of PNE Enterprise Planning program Experience needed: 5+ years' experience leading technical and functional teams 5+ years' work experience in Digital Technologies Knowledge on Financial basis for project budgeting and financial planning. Knowledge of IT solutions and/or Enterprise Planning domain will be a significant plus Min 3 years in project management experience as a project manager or project team lead Project management certification will be a plus Start: 1St November Duration: 2 Years +Ex! Location: 100% Remote Languages: English Speaking
Planning Manager - East Sussex An excellent opportunity has arisen for a Planning Manager to join a leading engineering and manufacturing organisation in East Sussex. The role offers the chance to lead a small team, drive data-led planning processes, and play a key part in delivering to customers across diverse global industries including electronics, renewable energy, medical research, and infrastructure. The Role As Planning Manager, you will: Lead and develop a team of planners, setting clear objectives and supporting career growth. Oversee factory planning to ensure efficient output and customer satisfaction. Act as the site specialist for SAP (ERP), Power BI, and planning tools. Drive the Sales & Operations Planning (S&OP) process with data-driven insight. Monitor and report on KPIs, operational adherence, and efficiency metrics. Manage inventory and ensure master planning data integrity. Work closely with Operations, Logistics, Finance, Procurement, and Engineering teams. What We're Looking For Strong factory planning experience. Advanced knowledge of SAP and Power BI reporting. Excellent data analysis skills and ERP expertise. Strong communication and stakeholder management skills. Proven leadership and team management ability. Degree in Manufacturing Engineering, Business, Maths or similar (or equivalent experience). Desirable: Experience in Lean methodology, demand planning, or international environments.
Oct 07, 2025
Full time
Planning Manager - East Sussex An excellent opportunity has arisen for a Planning Manager to join a leading engineering and manufacturing organisation in East Sussex. The role offers the chance to lead a small team, drive data-led planning processes, and play a key part in delivering to customers across diverse global industries including electronics, renewable energy, medical research, and infrastructure. The Role As Planning Manager, you will: Lead and develop a team of planners, setting clear objectives and supporting career growth. Oversee factory planning to ensure efficient output and customer satisfaction. Act as the site specialist for SAP (ERP), Power BI, and planning tools. Drive the Sales & Operations Planning (S&OP) process with data-driven insight. Monitor and report on KPIs, operational adherence, and efficiency metrics. Manage inventory and ensure master planning data integrity. Work closely with Operations, Logistics, Finance, Procurement, and Engineering teams. What We're Looking For Strong factory planning experience. Advanced knowledge of SAP and Power BI reporting. Excellent data analysis skills and ERP expertise. Strong communication and stakeholder management skills. Proven leadership and team management ability. Degree in Manufacturing Engineering, Business, Maths or similar (or equivalent experience). Desirable: Experience in Lean methodology, demand planning, or international environments.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 07, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people. Purpose of role The Head of Corporate Partnerships will join the Development department at a time of rapid and exciting growth for the team, with a remit to lead a high achieving and ambitious team of three to achieve significant revenue targets through partnerships and sponsorships, oversee a successful corporate masterclass programme and research and implement new opportunities to generate revenue. Who We Are Looking For This role is ideally suited to an ambitious and highly motivated individual who thrives in a busy and fast-paced environment with senior experience in corporate development, and who is interested in playing a critical role at one of the UK's leading producing theatres. The successful candidate will be a brilliant relationship builder and manager, both internally and externally. They will enjoy a close working relationship with the Director of Strategic Development and Fundraising, the wider development team and members of the senior management team. TERMS Salary: £55,000 per annum Applications Close at 10am on Tuesday 21 October. Round One Interviews: Monday 27 October Round Two Interviews: Week Commencing 4 November We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background. Duties and Responsibilities Partnerships and Sponsorships Work alongside the Head of Philanthropy and Head of Trusts and Events to deliver the Donmar s Development strategy in line with the wider Organizational strategy and following our core Donmar values. Lead the Corporate Development team to maximise revenue from corporate partnerships and the Donmar s growing corporate masterclass programme. Report to and work closely with the Director of Strategic Development and Fundraising to set ambitious yet realistic annual targets for the corporate team. Lead on new business, personally generating significant income through identifying prospective new corporate partners and delivering effective cultivation strategies, including engaging appropriate members of the Board and Development Committee. Take a commercial approach to income generation at the Donmar, identifying and developing new opportunities for further growth. Exploring new partnerships models in collaboration with our Partners, co-creating projects and being excited about change and innovation. Lead on the account management of the Donmar s major Partners. Manage a diverse portfolio of other partners and sponsors contributing to meeting corporate fundraising targets, including ensuring renewal or upgrade. Ensure that the Donmar s corporate partners are receiving the highest quality of service from the Corporate and wider Development team, and other Donmar staff members. Manage and report against income budgets for Corporate support, working closely with the Finance team on monthly forecasting of income. Develop and maintain strong relationships across the organisation to ensure the ability to identify opportunities for new partnership support. Ensure the efficient administration of the Corporate function (including contractual compliance, data management and adherence to all Donmar policies). Lead and support at relevant Corporate cultivation and stewardship events. Line Management Effectively line manage and nurture the Senior Corporate Development Manager, ensuring that their work is delivered to the highest standard and that financial targets are met. Oversee the professional growth of the Corporate team ensuring everyone works to the best of their ability, collaboratively, and upholding Donmar values. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Significant senior experience of managing corporate partnerships in house, ideally in the performing arts, heritage or higher education sector. Demonstrable success in securing six figure partnerships from a range of sectors. An experienced and strong relationship manager, with demonstrable ability to retain and grow partnerships. Experience of developing new commercial opportunities to generate earned income. An entrepreneurial and proactive approach to identifying opportunities for corporate partnerships. A team player, with experience leading and motivating a team to achieve and exceed targets. The ability to work independently to achieve objectives. The ability to operate effectively in a fast paced environment. Experience of budget setting and monitoring. Exceptional understanding of the corporate fundraising marketplace. Desirable Experience of working with CRM databases, preferably Spektrix Excellent IT skills, particularly in MS Office packages; Ambitious, motivated and results oriented. Experience of working with colleagues at a senior level including Senior Management Team, artistic staff and Development Board members.
Oct 03, 2025
Full time
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people. Purpose of role The Head of Corporate Partnerships will join the Development department at a time of rapid and exciting growth for the team, with a remit to lead a high achieving and ambitious team of three to achieve significant revenue targets through partnerships and sponsorships, oversee a successful corporate masterclass programme and research and implement new opportunities to generate revenue. Who We Are Looking For This role is ideally suited to an ambitious and highly motivated individual who thrives in a busy and fast-paced environment with senior experience in corporate development, and who is interested in playing a critical role at one of the UK's leading producing theatres. The successful candidate will be a brilliant relationship builder and manager, both internally and externally. They will enjoy a close working relationship with the Director of Strategic Development and Fundraising, the wider development team and members of the senior management team. TERMS Salary: £55,000 per annum Applications Close at 10am on Tuesday 21 October. Round One Interviews: Monday 27 October Round Two Interviews: Week Commencing 4 November We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background. Duties and Responsibilities Partnerships and Sponsorships Work alongside the Head of Philanthropy and Head of Trusts and Events to deliver the Donmar s Development strategy in line with the wider Organizational strategy and following our core Donmar values. Lead the Corporate Development team to maximise revenue from corporate partnerships and the Donmar s growing corporate masterclass programme. Report to and work closely with the Director of Strategic Development and Fundraising to set ambitious yet realistic annual targets for the corporate team. Lead on new business, personally generating significant income through identifying prospective new corporate partners and delivering effective cultivation strategies, including engaging appropriate members of the Board and Development Committee. Take a commercial approach to income generation at the Donmar, identifying and developing new opportunities for further growth. Exploring new partnerships models in collaboration with our Partners, co-creating projects and being excited about change and innovation. Lead on the account management of the Donmar s major Partners. Manage a diverse portfolio of other partners and sponsors contributing to meeting corporate fundraising targets, including ensuring renewal or upgrade. Ensure that the Donmar s corporate partners are receiving the highest quality of service from the Corporate and wider Development team, and other Donmar staff members. Manage and report against income budgets for Corporate support, working closely with the Finance team on monthly forecasting of income. Develop and maintain strong relationships across the organisation to ensure the ability to identify opportunities for new partnership support. Ensure the efficient administration of the Corporate function (including contractual compliance, data management and adherence to all Donmar policies). Lead and support at relevant Corporate cultivation and stewardship events. Line Management Effectively line manage and nurture the Senior Corporate Development Manager, ensuring that their work is delivered to the highest standard and that financial targets are met. Oversee the professional growth of the Corporate team ensuring everyone works to the best of their ability, collaboratively, and upholding Donmar values. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Significant senior experience of managing corporate partnerships in house, ideally in the performing arts, heritage or higher education sector. Demonstrable success in securing six figure partnerships from a range of sectors. An experienced and strong relationship manager, with demonstrable ability to retain and grow partnerships. Experience of developing new commercial opportunities to generate earned income. An entrepreneurial and proactive approach to identifying opportunities for corporate partnerships. A team player, with experience leading and motivating a team to achieve and exceed targets. The ability to work independently to achieve objectives. The ability to operate effectively in a fast paced environment. Experience of budget setting and monitoring. Exceptional understanding of the corporate fundraising marketplace. Desirable Experience of working with CRM databases, preferably Spektrix Excellent IT skills, particularly in MS Office packages; Ambitious, motivated and results oriented. Experience of working with colleagues at a senior level including Senior Management Team, artistic staff and Development Board members.
Lead Financial Excellence at a World-Renowned Institution. The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £33m and employ approx. 300 staff. We are seeking a strategic, technically skilled, and forward-thinking Head of Financial Operations & Control to lead and enhance our finance function. We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure. Reporting to the Director of Finance, the Head of Financial Operations & Control is a pivotal senior leadership role, responsible for ensuring the accuracy, completeness, and compliance of all financial records across The Courtauld and its subsidiaries. You will oversee core financial operations, reporting, tax and treasury management, investment support, regulatory compliance, and risk management, playing a key role in safeguarding the financial stability and integrity of the institution. Key Responsibilities Include: Lead the finance function, including financial accounting, control, compliance Manage all aspects of financial operations such as accounts payable/receivable, payroll, treasury, fixed assets, and tax Ensure accurate accounting and tax services to the group and its subsidiaries Lead the production of high-quality statutory financial statements, management reporting, and lead the annual audit Develop and maintain internal control policies, systems, and procedures to facilitate timely and accurate financial transactions and reporting Maintain the integrity and completeness of financial data held in the ERP system, including the chart of accounts and resolution of data quality issues Support investment strategy, manage treasury, endowment accounting and liquidity planning Drive continuous improvement in financial processes and controls and contribute to strategic financial planning Ensure compliance with regulatory and statutory obligations (including HMRC, VAT, Gift Aid and tax implications for fundraising activities) Build effective relationships across the institution and externally, including auditors, investment managers, and regulators Deputise for the Director of Finance when required In order to be successful in the role we're looking for; A qualified accountant (CCAB or equivalent) Significant experience in managing financial control and operations including VAT, Tax relief, treasury in a charitable/education/not-for-profit organisation of similar size and complexity Able to self-sufficiently lead a smooth, accurate and timely year end process Strong technical expertise in accounting standards, able to ensure correct accounting treatment of restricted, unrestricted and endowment income A proven track record of leading finance teams and driving process improvements, thriving to develop a best-in-class finance function Strong stakeholder engagement and the ability to influence at a senior level Experience in investment and endowment accounting is strongly desirable Why Join The Courtauld? You ll join a world-class institution with many of your stakeholders based at the iconic Somerset House. You will join at a time of exciting transformation and growth. You will be able to develop your skills and make a difference by further developing systems, processes, and contributing to the strategic growth of the investment portfolio. We offer a supportive, inclusive workplace with opportunities to make a lasting impact, in a vibrant, arts-focused environment. We also offer; Competitive salary of £75,000 Excellent USS pension scheme 30 days annual leave + additional closure days Training and development opportunities Hybrid work pattern 3 days a week in the office (Kings Cross) In order to apply, please submit your CV along with covering letter of no more than 1 side of A4 outlining why you wish to apply and highlighting your relevant experience by the 19th of October. For a confidential call to discuss your suitability please contact our recruitment partner Sian Negal of Morgan Law.
Oct 03, 2025
Full time
Lead Financial Excellence at a World-Renowned Institution. The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £33m and employ approx. 300 staff. We are seeking a strategic, technically skilled, and forward-thinking Head of Financial Operations & Control to lead and enhance our finance function. We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure. Reporting to the Director of Finance, the Head of Financial Operations & Control is a pivotal senior leadership role, responsible for ensuring the accuracy, completeness, and compliance of all financial records across The Courtauld and its subsidiaries. You will oversee core financial operations, reporting, tax and treasury management, investment support, regulatory compliance, and risk management, playing a key role in safeguarding the financial stability and integrity of the institution. Key Responsibilities Include: Lead the finance function, including financial accounting, control, compliance Manage all aspects of financial operations such as accounts payable/receivable, payroll, treasury, fixed assets, and tax Ensure accurate accounting and tax services to the group and its subsidiaries Lead the production of high-quality statutory financial statements, management reporting, and lead the annual audit Develop and maintain internal control policies, systems, and procedures to facilitate timely and accurate financial transactions and reporting Maintain the integrity and completeness of financial data held in the ERP system, including the chart of accounts and resolution of data quality issues Support investment strategy, manage treasury, endowment accounting and liquidity planning Drive continuous improvement in financial processes and controls and contribute to strategic financial planning Ensure compliance with regulatory and statutory obligations (including HMRC, VAT, Gift Aid and tax implications for fundraising activities) Build effective relationships across the institution and externally, including auditors, investment managers, and regulators Deputise for the Director of Finance when required In order to be successful in the role we're looking for; A qualified accountant (CCAB or equivalent) Significant experience in managing financial control and operations including VAT, Tax relief, treasury in a charitable/education/not-for-profit organisation of similar size and complexity Able to self-sufficiently lead a smooth, accurate and timely year end process Strong technical expertise in accounting standards, able to ensure correct accounting treatment of restricted, unrestricted and endowment income A proven track record of leading finance teams and driving process improvements, thriving to develop a best-in-class finance function Strong stakeholder engagement and the ability to influence at a senior level Experience in investment and endowment accounting is strongly desirable Why Join The Courtauld? You ll join a world-class institution with many of your stakeholders based at the iconic Somerset House. You will join at a time of exciting transformation and growth. You will be able to develop your skills and make a difference by further developing systems, processes, and contributing to the strategic growth of the investment portfolio. We offer a supportive, inclusive workplace with opportunities to make a lasting impact, in a vibrant, arts-focused environment. We also offer; Competitive salary of £75,000 Excellent USS pension scheme 30 days annual leave + additional closure days Training and development opportunities Hybrid work pattern 3 days a week in the office (Kings Cross) In order to apply, please submit your CV along with covering letter of no more than 1 side of A4 outlining why you wish to apply and highlighting your relevant experience by the 19th of October. For a confidential call to discuss your suitability please contact our recruitment partner Sian Negal of Morgan Law.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Commercial Manager Commercial Manager Vocalink Overview This is an exciting opportunity to be part of Vocalink Limited, the UK company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK. The successful candidate will become part of a high functioning team, dedicated to delivering secure and resilient services for the benefit of over 60 million citizens and the UK private, public and third sectors every day. In 2024, Vocalink is expected to process more than 14 billion transactions, with a value more than £11 trillion. Vocalink is a Mastercard business that was acquired in 2017 and whose products include: Bacs (Direct Credits and Direct Debits) The Faster Payments System (FPS) The LINK ATM network for cash withdrawal The Image Clearing Service (ICS) that supports cheque clearing. Role Overview Vocalink's Commercial team, part of the wider Product Management team, is looking for a Commercial Manager to support the ongoing operation of its services. The successful candidate will be capable of supporting on a broad range of initiatives, including contract management, cost management, pricing, risk, and regulation impacting Vocalink. You will: Contractual and Regulatory Compliance Build expertise in key contracts and support the business in developing practical approaches to ensure compliance. Provide central oversight of contractual compliance, working closely with Risk and Controls to ensure assurance mechanisms are in place. Support the rollout and ongoing management of new contractual obligations. Offer critical feedback on draft contractual terms, highlighting risks and potential challenges for Vocalink. Collaborate with other teams to develop commercially viable solutions to business challenges during contract negotiations. Develop a strong understanding of the regulatory landscape affecting Vocalink, including Operational Resilience and Third Party Risk Management. Work closely with the Third Party Risk Management team to ensure compliance with contractual and regulatory obligations. Provide practical guidance to the business on data restrictions in partnership with the Data Privacy and Protection team. Provide coordinating input and guidance on the development and review of key commercial documents, including policies, procedures, and plans. Commercial and Financial Support Partner with the Product Team and Finance to provide comprehensive support on all commercial finance matters. Develop a deep understanding of team financials, including revenue and cost drivers. Support bids, business cases, and proposition pricing through financial modelling and analysis. Identify and challenge opportunities to improve financial performance in collaboration with P&L owners. Oversee the effective operation of billing and price change controls. Strategic and Operational Support Deliver "deep dive" reviews and surge support to the Product Team in response to emerging challenges. Coordinate cross-functional input to ensure alignment and timely delivery of commercial initiatives. All About You As the ideal candidate for this position, you should be: • A qualified accountant preferably • Ability to read and understand complex contracts and / or regulations • Accomplished at financial modelling and have strong analytical capabilities • A strong communicator - both verbally and in writing • Able to simplify complexity • Able to work with ambiguity and in a time-pressured environment • Able to demonstrate commercial acumen, an entrepreneurial mindset, and an ability to learn commercial contract concepts if you are not experienced in this area • Solutions-oriented • Passionate for continuous improvement Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 02, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Commercial Manager Commercial Manager Vocalink Overview This is an exciting opportunity to be part of Vocalink Limited, the UK company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK. The successful candidate will become part of a high functioning team, dedicated to delivering secure and resilient services for the benefit of over 60 million citizens and the UK private, public and third sectors every day. In 2024, Vocalink is expected to process more than 14 billion transactions, with a value more than £11 trillion. Vocalink is a Mastercard business that was acquired in 2017 and whose products include: Bacs (Direct Credits and Direct Debits) The Faster Payments System (FPS) The LINK ATM network for cash withdrawal The Image Clearing Service (ICS) that supports cheque clearing. Role Overview Vocalink's Commercial team, part of the wider Product Management team, is looking for a Commercial Manager to support the ongoing operation of its services. The successful candidate will be capable of supporting on a broad range of initiatives, including contract management, cost management, pricing, risk, and regulation impacting Vocalink. You will: Contractual and Regulatory Compliance Build expertise in key contracts and support the business in developing practical approaches to ensure compliance. Provide central oversight of contractual compliance, working closely with Risk and Controls to ensure assurance mechanisms are in place. Support the rollout and ongoing management of new contractual obligations. Offer critical feedback on draft contractual terms, highlighting risks and potential challenges for Vocalink. Collaborate with other teams to develop commercially viable solutions to business challenges during contract negotiations. Develop a strong understanding of the regulatory landscape affecting Vocalink, including Operational Resilience and Third Party Risk Management. Work closely with the Third Party Risk Management team to ensure compliance with contractual and regulatory obligations. Provide practical guidance to the business on data restrictions in partnership with the Data Privacy and Protection team. Provide coordinating input and guidance on the development and review of key commercial documents, including policies, procedures, and plans. Commercial and Financial Support Partner with the Product Team and Finance to provide comprehensive support on all commercial finance matters. Develop a deep understanding of team financials, including revenue and cost drivers. Support bids, business cases, and proposition pricing through financial modelling and analysis. Identify and challenge opportunities to improve financial performance in collaboration with P&L owners. Oversee the effective operation of billing and price change controls. Strategic and Operational Support Deliver "deep dive" reviews and surge support to the Product Team in response to emerging challenges. Coordinate cross-functional input to ensure alignment and timely delivery of commercial initiatives. All About You As the ideal candidate for this position, you should be: • A qualified accountant preferably • Ability to read and understand complex contracts and / or regulations • Accomplished at financial modelling and have strong analytical capabilities • A strong communicator - both verbally and in writing • Able to simplify complexity • Able to work with ambiguity and in a time-pressured environment • Able to demonstrate commercial acumen, an entrepreneurial mindset, and an ability to learn commercial contract concepts if you are not experienced in this area • Solutions-oriented • Passionate for continuous improvement Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 01, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Manager you will be responsible for managing a portfolio of projects and for the timely delivery of services. You will work closely and support Directors and Partners with engagements. You will be expected to contribute toward marketing and business development initiatives. You will be involved in a range of valuation and advisory engagements relating to financial products (derivatives and cash based) across all asset classes that will include both contentious and non-contentious matters. Such engagements will also include risk related matters such as the modelling of default risk. You will also assist with the development of valuation models and modelling techniques for financial assets ranging from complex derivatives and structured products to other hard to value instruments that are complex due to illiquidity or a lack of observable market data inputs. You'll be someone with: Master's degree in Finance, Economics, Mathematics, Statistics, Engineering or Computer Science from a reputable university. Strong professional interest in the fields of finance and financial instrument valuation, hedging and structuring. Significant valuation or credit risk experience gained ideally from a major financial institution or another professional services firm. Intellectual curiosity and an analytical mind-set. An interest in applying tools from finance, mathematics, and data science to provide pragmatic and robust solutions to real-world problems. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job description: Revenue Operations Manager - Trade Mastermind Location: Peterborough Salary Range: £50,000 £65,000 per annum About the Role Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills. Key Responsibilities Operating Model & CRM Architecture Design, manage, and optimise Trade Mastermind s CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. Cross-Functional Enablement Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows. Continuous Optimisation Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed. Desired Experience & Profile Proven background in building, managing, and scaling CRM systems (HubSpot and/or Entrepot preferred) within SaaS or education businesses. Strong track record of implementing RevOps frameworks deal stages, automation, reporting, and inter-departmental alignment. Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption. Data-first thinker comfortable building dashboards, monitoring accuracy, and establishing governance. Hands-on, scrappy, and builder-minded willing to get in the weeds but also lift to strategic oversight. Collaborative and communicative able to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 basic salary. Continuous professional development with a clear pathway for progression. A fast-paced, entrepreneurial environment with a high-performance culture. Opportunity to work with a nationally recognised brand that delivers tangible business results. Company Equipment Provided Everything you need to succeed Tailored Training & Development Aligned with your personal career goals Vibrant Company Culture Join a motivated, passionate and supportive team Company Events Regular team-building and social occasions Health & Wellbeing Programme Designed to support your physical and mental wellbeing Modern Office Environment High-spec facilities designed to foster productivity Free On-Site Parking Convenience for all staff Sponsored Development Opportunities Courses and qualifications funded for your progression On-Site Gym Access Stay active at work Canteen with Subsidised Food Options Fresh, affordable meals and snacks Company Pension Scheme Secure your long-term financial wellbeing Opportunity be part of a business reshaping the construction sector Trade Mastermind Style Why It s Exciting You ll be joining at a pivotal moment. We ve outgrown verbal-only operations. We re ready to architect our future. You ll own the systems the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. We re a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact this is the place for you.
Sep 23, 2025
Full time
Job description: Revenue Operations Manager - Trade Mastermind Location: Peterborough Salary Range: £50,000 £65,000 per annum About the Role Trade Mastermind is looking for a Revenue Operation Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills. Key Responsibilities Operating Model & CRM Architecture Design, manage, and optimise Trade Mastermind s CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures. Data, Reporting & Governance Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation. Cross-Functional Enablement Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows. Continuous Optimisation Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed. Desired Experience & Profile Proven background in building, managing, and scaling CRM systems (HubSpot and/or Entrepot preferred) within SaaS or education businesses. Strong track record of implementing RevOps frameworks deal stages, automation, reporting, and inter-departmental alignment. Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption. Data-first thinker comfortable building dashboards, monitoring accuracy, and establishing governance. Hands-on, scrappy, and builder-minded willing to get in the weeds but also lift to strategic oversight. Collaborative and communicative able to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 basic salary. Continuous professional development with a clear pathway for progression. A fast-paced, entrepreneurial environment with a high-performance culture. Opportunity to work with a nationally recognised brand that delivers tangible business results. Company Equipment Provided Everything you need to succeed Tailored Training & Development Aligned with your personal career goals Vibrant Company Culture Join a motivated, passionate and supportive team Company Events Regular team-building and social occasions Health & Wellbeing Programme Designed to support your physical and mental wellbeing Modern Office Environment High-spec facilities designed to foster productivity Free On-Site Parking Convenience for all staff Sponsored Development Opportunities Courses and qualifications funded for your progression On-Site Gym Access Stay active at work Canteen with Subsidised Food Options Fresh, affordable meals and snacks Company Pension Scheme Secure your long-term financial wellbeing Opportunity be part of a business reshaping the construction sector Trade Mastermind Style Why It s Exciting You ll be joining at a pivotal moment. We ve outgrown verbal-only operations. We re ready to architect our future. You ll own the systems the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. We re a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact this is the place for you.
