Risk and Compliance Trainer, Legal firm background, various locations South and Southwest Your new company A well-known law firm with a number of offices in the Southern region is seeking a qualified trainer with a legal firm background to support their operations. The person will work on a hybrid basis and the role will require travel to a number of locations to deliver face-to-face training. Your new role You will design and deliver engaging training sessions on regulation and compliance subjects relevant to a law firm, including client confidentiality and conflicts of interest, data protection (GDPR), anti-money laundering (AML), supervision and client and matter management. Identify and promote best practice procedures in areas such as matter opening, client onboarding, document management, billing, and client communication. Support continuous improvement initiatives by incorporating lessons learnt from risk incidents or audit findings into training. Identify emerging risks and training needs based on audit results, regulatory changes, or internal reviews. Horizon scanning will be a key aspect of this role. Maintain up-to-date knowledge of relevant legislation and regulatory guidance (e.g., SRA, Law Society, GDPR, AML Directives) Manage the firm's compliance training calendar, including scheduling mandatory and role-specific sessions in conjunction with the HR Senior Learning and Development Manager. What you'll need to succeed You will have a significant background in risk and compliance practices in a UK Law Firm with a good understanding of the different training needs of private client, commercial and injury legal practices. You will have several years experience delivering training in a legal firm, and are likely to be a qualified solicitor. You will have excellent communication skills and the ability to build excellent work relationships with colleagues. What you'll get in return Hybrid working - with flexibility required around training days which will be delivered face-to-face in the offices. Travel to a number of sites of the firm will be required across the South West and Southeast of England. Salary £50-55000 + a wide range of benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jan 12, 2026
Full time
Risk and Compliance Trainer, Legal firm background, various locations South and Southwest Your new company A well-known law firm with a number of offices in the Southern region is seeking a qualified trainer with a legal firm background to support their operations. The person will work on a hybrid basis and the role will require travel to a number of locations to deliver face-to-face training. Your new role You will design and deliver engaging training sessions on regulation and compliance subjects relevant to a law firm, including client confidentiality and conflicts of interest, data protection (GDPR), anti-money laundering (AML), supervision and client and matter management. Identify and promote best practice procedures in areas such as matter opening, client onboarding, document management, billing, and client communication. Support continuous improvement initiatives by incorporating lessons learnt from risk incidents or audit findings into training. Identify emerging risks and training needs based on audit results, regulatory changes, or internal reviews. Horizon scanning will be a key aspect of this role. Maintain up-to-date knowledge of relevant legislation and regulatory guidance (e.g., SRA, Law Society, GDPR, AML Directives) Manage the firm's compliance training calendar, including scheduling mandatory and role-specific sessions in conjunction with the HR Senior Learning and Development Manager. What you'll need to succeed You will have a significant background in risk and compliance practices in a UK Law Firm with a good understanding of the different training needs of private client, commercial and injury legal practices. You will have several years experience delivering training in a legal firm, and are likely to be a qualified solicitor. You will have excellent communication skills and the ability to build excellent work relationships with colleagues. What you'll get in return Hybrid working - with flexibility required around training days which will be delivered face-to-face in the offices. Travel to a number of sites of the firm will be required across the South West and Southeast of England. Salary £50-55000 + a wide range of benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
The Senior Environmental & Sustainability Advisor supports the development and implementation of the company's environmental and sustainability initiatives. This role focuses on promoting environmental and sustainable practices, ensuring regulatory compliance, and helping to minimise the company's environmental impact. The advisor will work closely with various departments including Browne Group Environment and Sustainability Manager to embed sustainability into the company's operations and culture. Provide advice and support to operational teams on environmental and sustainability issues. Maintain relationships and liaise with regulators, clients and subcontractors on matters of environmental management and sustainability. Undertake inspections of the projects on a periodic basis to ensure on-site compliance with environmental legislation and coach teams in applying controls and mitigations. Support sustainability activities for the project and business. Help implement and promote new environmental initiatives and campaigns (carbon footprint measurement and reduction of energy use and carbon emissions, waste management, green procurement). Collate, input and report on environmental KPI data and other environmental monitoring records and compliance documentation. Be aware of any changes to standards and legislation and where applicable recommend changes to systems and processes. Produce and update environmental and sustainability plans and environmental risk assessments. Provide support to operations and design teams on environmental management, compliance and project specific mitigation measures including pollution control and ecology protection. Liaise with stakeholders to obtain licenses and consents for individual contracts and ensure compliance with these at all times. Investigate environmental incidents and support the business to implement controls to prevent repeat occurrence. Develop and deliver training sessions and educational materials to raise awareness of environmental and sustainability issues among employees. Support audit and assurance activities including but not limited to facilitating external audits by clients and certification bodies. Maintain accurate records and documentation related to environmental and sustainability activities. Liaise with the Browne Group's Environment and Sustainability Team to coordinate the implementation of initiatives within Enisca Browne. Demonstrate a genuine passion for environmental issues and sustainability with a commitment to ongoing personal and professional development in this field. Possess an understanding of Net Zero principles showcasing previous experience in carbon measurement and action to drive reduction and efficiency. Exhibit a good understanding of practical environmental risk mitigation on construction projects, including waste management, water management and pollution prevention, statutory nuisance, contaminated land, ecological mitigation, consents, licencing and biodiversity net gain. Able to work on their own initiative. Ability to manage potential conflict during site inspections with operational teams. Capable of delivering confident articulate presentations. Genuine passion for environmental sustainability and conservation The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Jan 12, 2026
Full time
The Senior Environmental & Sustainability Advisor supports the development and implementation of the company's environmental and sustainability initiatives. This role focuses on promoting environmental and sustainable practices, ensuring regulatory compliance, and helping to minimise the company's environmental impact. The advisor will work closely with various departments including Browne Group Environment and Sustainability Manager to embed sustainability into the company's operations and culture. Provide advice and support to operational teams on environmental and sustainability issues. Maintain relationships and liaise with regulators, clients and subcontractors on matters of environmental management and sustainability. Undertake inspections of the projects on a periodic basis to ensure on-site compliance with environmental legislation and coach teams in applying controls and mitigations. Support sustainability activities for the project and business. Help implement and promote new environmental initiatives and campaigns (carbon footprint measurement and reduction of energy use and carbon emissions, waste management, green procurement). Collate, input and report on environmental KPI data and other environmental monitoring records and compliance documentation. Be aware of any changes to standards and legislation and where applicable recommend changes to systems and processes. Produce and update environmental and sustainability plans and environmental risk assessments. Provide support to operations and design teams on environmental management, compliance and project specific mitigation measures including pollution control and ecology protection. Liaise with stakeholders to obtain licenses and consents for individual contracts and ensure compliance with these at all times. Investigate environmental incidents and support the business to implement controls to prevent repeat occurrence. Develop and deliver training sessions and educational materials to raise awareness of environmental and sustainability issues among employees. Support audit and assurance activities including but not limited to facilitating external audits by clients and certification bodies. Maintain accurate records and documentation related to environmental and sustainability activities. Liaise with the Browne Group's Environment and Sustainability Team to coordinate the implementation of initiatives within Enisca Browne. Demonstrate a genuine passion for environmental issues and sustainability with a commitment to ongoing personal and professional development in this field. Possess an understanding of Net Zero principles showcasing previous experience in carbon measurement and action to drive reduction and efficiency. Exhibit a good understanding of practical environmental risk mitigation on construction projects, including waste management, water management and pollution prevention, statutory nuisance, contaminated land, ecological mitigation, consents, licencing and biodiversity net gain. Able to work on their own initiative. Ability to manage potential conflict during site inspections with operational teams. Capable of delivering confident articulate presentations. Genuine passion for environmental sustainability and conservation The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Jan 12, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Group Finance Manager Your new company Join a fast-growing, private equity-backed organisation operating in the technical services sector / property sector. This business has ambitious plans for continued expansion through both organic growth and acquisitions. This is a business that combines stability with exciting future prospects. Current headcount of around 200 staff, with a target to reach £100mn t/o . You'll be part of a collaborative finance team that plays a critical role in shaping the group's strategic direction. Backed by a leading private equity investor, the company offers a dynamic environment where innovation, professionalism and career progression are at the forefront. Your new role We are seeking a technically strong Finance Manager to join a rapidly growing, private equity-backed business operating in the technical services sector. Reporting to a Chief Financial Officer, you will play a key role in delivering high-quality financial reporting and supporting strategic decision-making across the group.This is an exciting opportunity for a qualified accountant who thrives in a dynamic environment and wants to broaden their skill set in industry. The role offers exposure to corporate finance, acquisitions, and strategic projects, with clear potential to build and lead a small team as the business continues to expand. Key responsibilities include preparing and delivering professional board-level financial reports, including trend analysis and commentary. Enhance reporting for overhead cost centres and provide monthly budget variance reports to stakeholders. Maintain and update the group's long-term financial model and support cash flow forecasting and treasury management. Monitor net debt and banking covenants, liaising with finance providers to meet reporting deadlines. Play a key role in annual budgeting and support refinancing exercises as the group grows. Assist with management accounts, balance sheet reconciliations, and year-end audit requirements. Collaborate with the M&A Finance Manager on bolt-on acquisitions and integration projects. Provide flexible support across the finance function in a fast-paced, evolving business. What you'll need to succeed ACA, ACCA, CIMA qualified or equivalentStrong technical accounting and reporting skillsAdvanced Excel and proficiency in Microsoft OfficeExperience with accounting systems (ERP experience desirable).Excellent communication skills and ability to work collaboratively.Self-starter with a proactive approach and strong attention to detail. What you'll get in return Salary in the region of £60-70k + benefitsOpportunity to work closely with senior leadership in a high-growth environment.Exposure to corporate finance, acquisitions, and strategic projects.Clear progression opportunities as the business expands. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 12, 2026
Full time
Group Finance Manager Your new company Join a fast-growing, private equity-backed organisation operating in the technical services sector / property sector. This business has ambitious plans for continued expansion through both organic growth and acquisitions. This is a business that combines stability with exciting future prospects. Current headcount of around 200 staff, with a target to reach £100mn t/o . You'll be part of a collaborative finance team that plays a critical role in shaping the group's strategic direction. Backed by a leading private equity investor, the company offers a dynamic environment where innovation, professionalism and career progression are at the forefront. Your new role We are seeking a technically strong Finance Manager to join a rapidly growing, private equity-backed business operating in the technical services sector. Reporting to a Chief Financial Officer, you will play a key role in delivering high-quality financial reporting and supporting strategic decision-making across the group.This is an exciting opportunity for a qualified accountant who thrives in a dynamic environment and wants to broaden their skill set in industry. The role offers exposure to corporate finance, acquisitions, and strategic projects, with clear potential to build and lead a small team as the business continues to expand. Key responsibilities include preparing and delivering professional board-level financial reports, including trend analysis and commentary. Enhance reporting for overhead cost centres and provide monthly budget variance reports to stakeholders. Maintain and update the group's long-term financial model and support cash flow forecasting and treasury management. Monitor net debt and banking covenants, liaising with finance providers to meet reporting deadlines. Play a key role in annual budgeting and support refinancing exercises as the group grows. Assist with management accounts, balance sheet reconciliations, and year-end audit requirements. Collaborate with the M&A Finance Manager on bolt-on acquisitions and integration projects. Provide flexible support across the finance function in a fast-paced, evolving business. What you'll need to succeed ACA, ACCA, CIMA qualified or equivalentStrong technical accounting and reporting skillsAdvanced Excel and proficiency in Microsoft OfficeExperience with accounting systems (ERP experience desirable).Excellent communication skills and ability to work collaboratively.Self-starter with a proactive approach and strong attention to detail. What you'll get in return Salary in the region of £60-70k + benefitsOpportunity to work closely with senior leadership in a high-growth environment.Exposure to corporate finance, acquisitions, and strategic projects.Clear progression opportunities as the business expands. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Jan 12, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Jan 12, 2026
Full time
The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e -commerce, grocery, foodservices, and retailers such as our GAIL's Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: Own and implement site QA/QC strategies in alignment with wider business goals. Monitor and report on quality KPIs in collaboration with production teams. Lead quality investigations, customer complaint analysis, and corrective action planning. Maintain HACCP programs and ensure all staff receive appropriate training. Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports). Drive reduction in non-conformances and ensure specification adherence. Coordinate internal and external audits, achieving AA/Green status across all. Promote best practices in food safety, hygiene, and risk management. Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: BSc in Food Safety or related field (required) 5+ years' experience in Food Manufacturing, ideally in a technical role Level 3 HACCP Certification or higher Lead Auditor qualification (preferred) Strong knowledge of Retailer Codes of Practice Experience with high care environments and bakery/ambient products Proven track record in leading BRCGS and regulatory audits Expertise in root cause analysis, microbiological data interpretation, and non-conformance management Effective at influencing senior stakeholders and driving change Strong Microsoft Office skills, especially Excel What's in it for you? Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. 25 days holiday Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme
Scheduling Team Leader Location: Ashby de la Zouch (Hybrid - minimum 2 days per week onsite)Department: Patient Solutions - Client Homecare ProgrammeReports to: Scheduling Manager At Inizio Engage, we work in partnership with clients and healthcare providers to deliver high-quality patient support services. We are now seeking a proactive and motivated Scheduling Team Leader to help drive excellence across our Patient Solutions Homecare Programme. In this vital role, you will support the Scheduling Manager in the day-to-day running of the scheduling function ensuring patient visits are safely and efficiently coordinated and that our nurse resources are utilised effectively. If you're passionate about operational excellence, team leadership and delivering outstanding service, we'd love to hear from you. What you'll be doing Lead and inspire Motivate and support a team of schedulers to achieve KPIs and contractual service metrics. Provide day-to-day coaching, feedback and guidance, recognising high performance. Drive operational excellence Monitor daily workload, capacity and visit requirements to ensure efficient scheduling. Assist with resource planning, contingency cover and operational coordination. Maintain expert knowledge of systems, processes and best practice. Support process and quality Ensure accurate documentation and adherence to SOPs, SeOPs and regulatory standards. Oversee tasks including rostering, annual leave planning and short-notice absence management. Collate data for reporting, audits and performance reviews. Build strong stakeholder relationships Work collaboratively with internal teams, clients, NHS partners and third-party providers. Provide timely and accurate scheduling information to all stakeholders. Support patient safety and service continuity during contingency periods. Champion compliance Complete all required training, including Safeguarding Level 3 and quality reporting. Ensure timely escalation of adverse events, incidents or service risks. What we're looking for Essential 1-2 years' experience in scheduling, coordination or operational support roles. Experience providing team guidance or informal leadership. Excellent communication, attention to detail and problem-solving skills. Ability to meet tight, regular deadlines in a fast-paced environment. Proficiency with Microsoft Office and scheduling systems. Strong customer service focus. Full UK driving licence. Ability to pass enhanced DBS and pre-employment medical checks. Desirable Previous team leader or senior scheduler experience. Background in pharmaceutical or NHS environments. Degree or equivalent in management, business administration or related field Why join Inizio Engage? Be part of a supportive, collaborative team committed to delivering high-quality patient care. Opportunities for professional development and progression. A role where your contribution directly supports patient wellbeing and service excellence. Ready to take the next step? Apply now to join a growing team where your leadership can help make a real difference to patients and healthcare partners. Top of Form Bottom of Form
Jan 12, 2026
Full time
Scheduling Team Leader Location: Ashby de la Zouch (Hybrid - minimum 2 days per week onsite)Department: Patient Solutions - Client Homecare ProgrammeReports to: Scheduling Manager At Inizio Engage, we work in partnership with clients and healthcare providers to deliver high-quality patient support services. We are now seeking a proactive and motivated Scheduling Team Leader to help drive excellence across our Patient Solutions Homecare Programme. In this vital role, you will support the Scheduling Manager in the day-to-day running of the scheduling function ensuring patient visits are safely and efficiently coordinated and that our nurse resources are utilised effectively. If you're passionate about operational excellence, team leadership and delivering outstanding service, we'd love to hear from you. What you'll be doing Lead and inspire Motivate and support a team of schedulers to achieve KPIs and contractual service metrics. Provide day-to-day coaching, feedback and guidance, recognising high performance. Drive operational excellence Monitor daily workload, capacity and visit requirements to ensure efficient scheduling. Assist with resource planning, contingency cover and operational coordination. Maintain expert knowledge of systems, processes and best practice. Support process and quality Ensure accurate documentation and adherence to SOPs, SeOPs and regulatory standards. Oversee tasks including rostering, annual leave planning and short-notice absence management. Collate data for reporting, audits and performance reviews. Build strong stakeholder relationships Work collaboratively with internal teams, clients, NHS partners and third-party providers. Provide timely and accurate scheduling information to all stakeholders. Support patient safety and service continuity during contingency periods. Champion compliance Complete all required training, including Safeguarding Level 3 and quality reporting. Ensure timely escalation of adverse events, incidents or service risks. What we're looking for Essential 1-2 years' experience in scheduling, coordination or operational support roles. Experience providing team guidance or informal leadership. Excellent communication, attention to detail and problem-solving skills. Ability to meet tight, regular deadlines in a fast-paced environment. Proficiency with Microsoft Office and scheduling systems. Strong customer service focus. Full UK driving licence. Ability to pass enhanced DBS and pre-employment medical checks. Desirable Previous team leader or senior scheduler experience. Background in pharmaceutical or NHS environments. Degree or equivalent in management, business administration or related field Why join Inizio Engage? Be part of a supportive, collaborative team committed to delivering high-quality patient care. Opportunities for professional development and progression. A role where your contribution directly supports patient wellbeing and service excellence. Ready to take the next step? Apply now to join a growing team where your leadership can help make a real difference to patients and healthcare partners. Top of Form Bottom of Form
A recruitment agency is seeking a Health & Safety Manager to oversee safety audits, compliance with health and safety legislation including the Building Safety Act, and conduct internal training. The role involves managing risk assessments, organizing health and safety meetings, and ensuring proper documentation. Candidates should have a NEBOSH General Certificate in Health and Safety and experience in residential property management. This position offers a competitive salary and the chance to contribute to a safer working environment.
Jan 12, 2026
Full time
A recruitment agency is seeking a Health & Safety Manager to oversee safety audits, compliance with health and safety legislation including the Building Safety Act, and conduct internal training. The role involves managing risk assessments, organizing health and safety meetings, and ensuring proper documentation. Candidates should have a NEBOSH General Certificate in Health and Safety and experience in residential property management. This position offers a competitive salary and the chance to contribute to a safer working environment.
With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a P2P Senior Analyst, you will ensure accurate and timely processing of supplier invoices and payments and maintain strong relationships with vendors and internal stakeholders. You will provide support to the AP Analysts, helping them to problem solve whilst contributing to the overall efficiency of the accounts payable function. A successful P2P Senior Analyst will always provide an excellent level of customer service to both internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key duties of a P2P Senior Analyst: Process high volumes of supplier invoices, ensuring accuracy and compliance with company policies Match purchase orders, delivery notes, and invoices (3-way matching) Prepare and process payment runs (BACS, CHAPS, cheques) Support analysts with non-standard processes or escalations Support internal and external audits by providing necessary documentation Ensure compliance with VAT and other relevant financial regulations Clear communication to senior stakeholders and suppliers in a professional and confident manner Ability to present to superiors as well as non-AP colleagues (i.e. IT Helpdesk, Wider Business) Use previous experience & judgement when responding to supplier and internal escalations professionally and promptly Share any learning and support peers Ability to coach less experienced members of the team through challenging/non-standard business scenarios Ability to deliver delegated tasks on behalf of the P2P Manager Proactively seek the opportunity for new and existing process improvements as well as review those suggested by others and lead implementation where appropriate Advise on/take appropriate corrective action, identify and recommend solutions to any errors or mistakes Qualifications Working knowledge of Excel and the ability to perform basic data analysis (e.g. Pivot, Filter, VLOOKUP) Working Knowledge of Outlook and Word, ability to produce basic Power Point presentations Have used SAP (ECC6 or S/4) and VIM, OR equivalent ERP system Knowledge of different UK Domestic VAT rates (Standard, Reduced, Zero Rated, Exempt) Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 24 Days plus 8 Bank Holidays Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer Life Assurance - x2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our ! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jan 12, 2026
Full time
With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a P2P Senior Analyst, you will ensure accurate and timely processing of supplier invoices and payments and maintain strong relationships with vendors and internal stakeholders. You will provide support to the AP Analysts, helping them to problem solve whilst contributing to the overall efficiency of the accounts payable function. A successful P2P Senior Analyst will always provide an excellent level of customer service to both internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key duties of a P2P Senior Analyst: Process high volumes of supplier invoices, ensuring accuracy and compliance with company policies Match purchase orders, delivery notes, and invoices (3-way matching) Prepare and process payment runs (BACS, CHAPS, cheques) Support analysts with non-standard processes or escalations Support internal and external audits by providing necessary documentation Ensure compliance with VAT and other relevant financial regulations Clear communication to senior stakeholders and suppliers in a professional and confident manner Ability to present to superiors as well as non-AP colleagues (i.e. IT Helpdesk, Wider Business) Use previous experience & judgement when responding to supplier and internal escalations professionally and promptly Share any learning and support peers Ability to coach less experienced members of the team through challenging/non-standard business scenarios Ability to deliver delegated tasks on behalf of the P2P Manager Proactively seek the opportunity for new and existing process improvements as well as review those suggested by others and lead implementation where appropriate Advise on/take appropriate corrective action, identify and recommend solutions to any errors or mistakes Qualifications Working knowledge of Excel and the ability to perform basic data analysis (e.g. Pivot, Filter, VLOOKUP) Working Knowledge of Outlook and Word, ability to produce basic Power Point presentations Have used SAP (ECC6 or S/4) and VIM, OR equivalent ERP system Knowledge of different UK Domestic VAT rates (Standard, Reduced, Zero Rated, Exempt) Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave - Competitive holiday entitlement of 24 Days plus 8 Bank Holidays Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer Life Assurance - x2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our ! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 12, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. Key responsibilities The Business Partnering (BP) team works with the Audit Stream to identify learning needs and develop an appropriate response to these needs, drives the L&D agenda and coordinates with the business on various people-related activities. It also supports the analysis of learning data / evaluation of our programmes. Acting as the business voice within L&D, the team provides oversight and challenge internally as the wider L&D team works to develop and implement solutions that meet the needs scoped. Similar, the team is the face of L&D in the Stream providing useful guidance and insight as the business explores how to best support our people's ongoing learning and development. In this role you will be responsible for: Supporting the scoping, development, implementation and evaluation of learning, ensuring this directly addresses business needs and provides relevant, timely and tailored learning Advocating and supporting business needs within L&D ensuring responses are focused on business objectives and support achievement of wider organisational goals whilst remaining commercially productive and effective Acting as a subject matter expert on all aspects of L&D and being able to advise and consult with business leaders to help them find lasting solutions to issues as they arise Reporting back to the business on progress against agreed plans Providing objective challenge to the business on training needs and act as a sounding board in respect to planned responses - to help the business determine the right course of action Advocating L&D activities in the business as appropriate to support effective learning culture in the stream Supporting the delivery of an effective Audit L&D curriculum across the Audit Stream Developing successful, long-term, strategic relationships with the Audit Stream and wider business to support the L&D agenda, respond effectively to business needs and align with overall strategy and wider organisational goals (helping to bring together the activities of the various central support teams in respect to key projects) Participating in the coordination and conduct of the learning needs analysis with stakeholders and oversee the development of the curriculum plan to respond to the agreed needs - working in collaboration with the wider L&D team Supporting onsite delivery of programmes where appropriate - onsite operational support and facilitation (as agreed as part of the wider programme / curriculum plan) Providing insights into the latest thinking, innovation and best practice in L&D, using this to make sensible recommendations to the business around L&D strategy Required skills and experience Experienced Manager (or equivalent) Strong understanding of Audit including the regulatory environment Previous L&D experience is preferred but not essential Ability to build and maintain strong working relationships with senior stakeholders Proven ability to influence stakeholders, build consensus and drive forward strategic projects in partnership with the Audit Stream Strong project management skills including a demonstrated ability to manage multiple projects and deliver these to time and expected quality standards Previous experience in facilitation of programmes would be beneficial bit is not essential Focus on generating commercially viable solutions - proven ability in problem-solving balancing the various demands of stakeholders to generate an effective response Strong teamworking and collaboration skills alongside an ability to coach, develop and inspire people to reach their potential Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. Key responsibilities The Business Partnering (BP) team works with the Audit Stream to identify learning needs and develop an appropriate response to these needs, drives the L&D agenda and coordinates with the business on various people-related activities. It also supports the analysis of learning data / evaluation of our programmes. Acting as the business voice within L&D, the team provides oversight and challenge internally as the wider L&D team works to develop and implement solutions that meet the needs scoped. Similar, the team is the face of L&D in the Stream providing useful guidance and insight as the business explores how to best support our people's ongoing learning and development. In this role you will be responsible for: Supporting the scoping, development, implementation and evaluation of learning, ensuring this directly addresses business needs and provides relevant, timely and tailored learning Advocating and supporting business needs within L&D ensuring responses are focused on business objectives and support achievement of wider organisational goals whilst remaining commercially productive and effective Acting as a subject matter expert on all aspects of L&D and being able to advise and consult with business leaders to help them find lasting solutions to issues as they arise Reporting back to the business on progress against agreed plans Providing objective challenge to the business on training needs and act as a sounding board in respect to planned responses - to help the business determine the right course of action Advocating L&D activities in the business as appropriate to support effective learning culture in the stream Supporting the delivery of an effective Audit L&D curriculum across the Audit Stream Developing successful, long-term, strategic relationships with the Audit Stream and wider business to support the L&D agenda, respond effectively to business needs and align with overall strategy and wider organisational goals (helping to bring together the activities of the various central support teams in respect to key projects) Participating in the coordination and conduct of the learning needs analysis with stakeholders and oversee the development of the curriculum plan to respond to the agreed needs - working in collaboration with the wider L&D team Supporting onsite delivery of programmes where appropriate - onsite operational support and facilitation (as agreed as part of the wider programme / curriculum plan) Providing insights into the latest thinking, innovation and best practice in L&D, using this to make sensible recommendations to the business around L&D strategy Required skills and experience Experienced Manager (or equivalent) Strong understanding of Audit including the regulatory environment Previous L&D experience is preferred but not essential Ability to build and maintain strong working relationships with senior stakeholders Proven ability to influence stakeholders, build consensus and drive forward strategic projects in partnership with the Audit Stream Strong project management skills including a demonstrated ability to manage multiple projects and deliver these to time and expected quality standards Previous experience in facilitation of programmes would be beneficial bit is not essential Focus on generating commercially viable solutions - proven ability in problem-solving balancing the various demands of stakeholders to generate an effective response Strong teamworking and collaboration skills alongside an ability to coach, develop and inspire people to reach their potential Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
LOCATION: Heathrow Airport WORKING HOURS: 40 hours per week, Monday to Friday SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE The General Manager is responsible for the effective, compliant and profitable operation of the PRS service at Heathrow Airport. The role ensures the delivery of a professional, high-quality service that meets and exceeds the requirements set out in the Contract / Service Level Agreement (SLA) agreed with the client. The role holds full accountability for planning and allocation, HR and vetting, training and development, continuous improvement and innovation, safety, auditing, compliance and financial performance, while driving operational excellence and supporting business growth opportunities. KEY RESPONSIBILITIES Operational Leadership, Planning & Allocation Lead the delivery of PRS shared services function, ensuring sufficient staffing levels to meet demand, service levels, KPIs and contractual requirements are met or exceeded. Ensure effective short-, medium- and long-term planning and allocation of resources aligned to demand, productivity and budget. Act as the senior operational point of contact with the client, maintaining professional and effective day-to-day relationships. Maintain site logbooks and ensure all operational documentation is accurate, current and audit-ready. Manage third-party resources operating on behalf of the business. Financial Management P&L accountability for the front-line staff and shared service costs associated with the contract. Deliver budgetary targets, financial forecasts and margin improvement plans. Monitor expenditure and income against plan, ensuring effective cost control. Ensure accurate submission of wage sheets and that staff are paid correctly and on time. Ensure completed works are invoiced promptly and accurately. Support tender preparation and commercial submissions as required. HR, Vetting & Industrial Relations Overall responsibility for HR management, ensuring compliance with company policy and employment legislation. Oversee recruitment, selection, onboarding and security vetting, ensuring all regulatory and right-to-work requirements are completed prior to deployment. Ensure employment records are accurate, current and compliant. Lead performance management, appraisals and succession planning. Ensure disciplinary and grievance procedures are applied consistently and fairly. Lead industrial relations activity, including engagement with Trade Unions and pay negotiations where applicable. Training & Development Ensure all staff receive appropriate induction, recurrent and role-specific training. Ensure staff are competent and trained in the duties for which they are employed. Maintain training records and compliance matrices to audit standard. Support the development of future leaders through coaching and structured development plans. Safety, Compliance & Auditing Overall accountability for Health & Safety team, ensuring compliance with statutory, contractual and airport-specific requirements. Ensure Health & Safety procedures are embedded and practised by all employees. Lead incident investigations, root cause analysis and corrective actions. Conduct and oversee monthly safety, quality and compliance audits. Ensure all non-conformances are addressed promptly and effectively. Implement and maintain Quality Management Systems and continuous compliance monitoring. Continuous Improvement (CI) & Innovation Drive a culture of continuous improvement and innovation across the operation. Identify and implement improvements in service delivery, productivity, safety, quality and customer experience. Use performance data, audits and customer feedback to inform and develop specific improvement plans. Promote innovative working practices and efficiency improvements. Administration & Reporting Produce monthly operational, financial, safety and performance reports. Attend internal and client meetings as required. Respond to customer queries professionally, both verbally and in writing. Undertake investigations as requested by senior management. REQUIRED SKILLS AND EXPERIENCE Proven senior management experience within PRS, aviation, or a regulated service environment. Strong leadership capability with experience managing large, multi-skilled workforces. Sound commercial acumen with P&L responsibility. Strong planning, organisational and decision-making skills. Excellent communication and stakeholder management skills. Competent IT skills including Microsoft Excel, Word and PowerPoint. REQUIRED SKILLS AND EXPERIENCE Previous experience of primarily working in a similar role is desirable A minimum of 2 years of General Manager experience with Aviation Or 5 years' General Manager experience in Transport & Logistics Must have the right to work in the UK Must pass a DBS check Must be able to provide 5 years of reference information Must be over 18 years of age Must hold a full UK driving license QUALIFICATIONS NEBOSH / IOSH qualification (or equivalent). Demonstrable experience in Health & Safety management and auditing. Experience of HR management and industrial relations. Aviation sector experience desirable. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 12, 2026
Full time
LOCATION: Heathrow Airport WORKING HOURS: 40 hours per week, Monday to Friday SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE The General Manager is responsible for the effective, compliant and profitable operation of the PRS service at Heathrow Airport. The role ensures the delivery of a professional, high-quality service that meets and exceeds the requirements set out in the Contract / Service Level Agreement (SLA) agreed with the client. The role holds full accountability for planning and allocation, HR and vetting, training and development, continuous improvement and innovation, safety, auditing, compliance and financial performance, while driving operational excellence and supporting business growth opportunities. KEY RESPONSIBILITIES Operational Leadership, Planning & Allocation Lead the delivery of PRS shared services function, ensuring sufficient staffing levels to meet demand, service levels, KPIs and contractual requirements are met or exceeded. Ensure effective short-, medium- and long-term planning and allocation of resources aligned to demand, productivity and budget. Act as the senior operational point of contact with the client, maintaining professional and effective day-to-day relationships. Maintain site logbooks and ensure all operational documentation is accurate, current and audit-ready. Manage third-party resources operating on behalf of the business. Financial Management P&L accountability for the front-line staff and shared service costs associated with the contract. Deliver budgetary targets, financial forecasts and margin improvement plans. Monitor expenditure and income against plan, ensuring effective cost control. Ensure accurate submission of wage sheets and that staff are paid correctly and on time. Ensure completed works are invoiced promptly and accurately. Support tender preparation and commercial submissions as required. HR, Vetting & Industrial Relations Overall responsibility for HR management, ensuring compliance with company policy and employment legislation. Oversee recruitment, selection, onboarding and security vetting, ensuring all regulatory and right-to-work requirements are completed prior to deployment. Ensure employment records are accurate, current and compliant. Lead performance management, appraisals and succession planning. Ensure disciplinary and grievance procedures are applied consistently and fairly. Lead industrial relations activity, including engagement with Trade Unions and pay negotiations where applicable. Training & Development Ensure all staff receive appropriate induction, recurrent and role-specific training. Ensure staff are competent and trained in the duties for which they are employed. Maintain training records and compliance matrices to audit standard. Support the development of future leaders through coaching and structured development plans. Safety, Compliance & Auditing Overall accountability for Health & Safety team, ensuring compliance with statutory, contractual and airport-specific requirements. Ensure Health & Safety procedures are embedded and practised by all employees. Lead incident investigations, root cause analysis and corrective actions. Conduct and oversee monthly safety, quality and compliance audits. Ensure all non-conformances are addressed promptly and effectively. Implement and maintain Quality Management Systems and continuous compliance monitoring. Continuous Improvement (CI) & Innovation Drive a culture of continuous improvement and innovation across the operation. Identify and implement improvements in service delivery, productivity, safety, quality and customer experience. Use performance data, audits and customer feedback to inform and develop specific improvement plans. Promote innovative working practices and efficiency improvements. Administration & Reporting Produce monthly operational, financial, safety and performance reports. Attend internal and client meetings as required. Respond to customer queries professionally, both verbally and in writing. Undertake investigations as requested by senior management. REQUIRED SKILLS AND EXPERIENCE Proven senior management experience within PRS, aviation, or a regulated service environment. Strong leadership capability with experience managing large, multi-skilled workforces. Sound commercial acumen with P&L responsibility. Strong planning, organisational and decision-making skills. Excellent communication and stakeholder management skills. Competent IT skills including Microsoft Excel, Word and PowerPoint. REQUIRED SKILLS AND EXPERIENCE Previous experience of primarily working in a similar role is desirable A minimum of 2 years of General Manager experience with Aviation Or 5 years' General Manager experience in Transport & Logistics Must have the right to work in the UK Must pass a DBS check Must be able to provide 5 years of reference information Must be over 18 years of age Must hold a full UK driving license QUALIFICATIONS NEBOSH / IOSH qualification (or equivalent). Demonstrable experience in Health & Safety management and auditing. Experience of HR management and industrial relations. Aviation sector experience desirable. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
A.D.S Construction Personnel Ltd
Bletchley, Buckinghamshire
Roofing Contracts Manager (refurbishment) Location: Milton Keynes, with travel to project sites as required (generally between and including Milton Keynes and North London) Salary Range: £40,000 - £50,000 Benefits: Use of company vehicle Fuel card Pension Onsite parking Long service reward scheme Great team / office environment Progression route. The Company Our client is a leading construction and roofing company, delivering high-quality new build and refurbishment roofing projects. They are looking for a Roofing Contracts Manager to oversee the successful delivery of pitched and flat roofing schemes across refurbishment schemes, mainly on the commercial side. The ideal candidate will have experience in managing roofing projects, ensuring high standards of safety, quality, and client satisfaction. Our client offers a dynamic work environment where you will play a key role. With competitive pay, a comprehensive benefits package, and opportunities for professional growth, this is a unique opportunity for an experienced Contracts Manage r to make a significant impact. Role Overview The Roofing Contracts Manager will be responsible for managing refurbishment roofing contracts from start to finish, ensuring that all projects are completed on time, within budget, and to a high standard. This role involves managing teams of roofing operatives and subcontractors, ensuring compliance with health and safety regulations, and liaising with clients throughout the project lifecycle. Key Responsibilities Manage the delivery of roofing contracts, ensuring that both internal teams and subcontractors meet high-quality standards and project specifications. Oversee the day-to-day operations of roofing sites, ensuring safety, quality, and efficiency. Monitor project timelines and budgets, making adjustments as necessary to ensure that new build roofing contracts are delivered on time and within financial targets. Liaise with clients to ensure satisfaction with the quality of work delivered and address any issues or concerns that arise during the project. Report on project status to the Operations Manager and provide regular updates to senior management. Project Management : Lead the planning and coordination of roofing projects, ensuring that all labour, materials, and equipment are in place to meet project deadlines. Conduct site inspections and audits to ensure that work is being carried out to the highest standards and in line with client specifications. Work closely with the Head of Estimating and Operations Manager to plan project scopes, budgets, and schedules. Resolve on-site issues quickly and efficiently, ensuring minimal disruption to project timelines. Health & Safety Compliance : Ensure compliance with health and safety regulations on all new build roofing sites. Conduct regular site safety audits and ensure that all site operatives adhere to safety protocols. Prepare Risk Assessments and Method Statements (RAMS) for each roofing contract. Deliver toolbox talks and provide updates on health and safety requirements. Client & Stakeholder Liaison : Maintain strong relationships with clients throughout the project, providing regular updates and addressing any queries or concerns. Collaborate with subcontractors and suppliers to ensure the timely delivery of materials and services. Ensure that project documentation is updated regularly and shared with clients as required. Financial Oversight : Monitor and control project costs to ensure that budgets are adhered to. Work closely with the Operations Manager to forecast costs and track project profitability. Ensure that all work is completed in line with financial targets and company objectives. Reporting & Communication : Provide daily updates to the Operations Manager on project progress, site activities, and any issues encountered. Attend project meetings as required and provide input on project planning and execution. Ensure clear communication between site teams, subcontractors, and the wider management team. Key Skills & Experience Qualifications : CSCS card required; SMSTS/SSSTS certification is preferred. First Aid certification is advantageous. Experience : A minimum of 2 years' experience managing roofing refurbishment contracts. Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines. Skills : Strong leadership skills with the ability to manage and motivate teams of roofing operatives and subcontractors. Excellent communication skills, both written and verbal, for liaising with clients, suppliers, and team members. In-depth understanding of roofing materials, techniques, and safety regulations. Strong project management skills, including the ability to monitor and control costs, timelines, and quality. Ability to solve problems quickly and efficiently on-site. Additional Requirements Valid UK driving licence. Willingness to travel to various project sites as required. Ability to work independently and as part of a collaborative team. Job Type: Full-time
Jan 12, 2026
Full time
Roofing Contracts Manager (refurbishment) Location: Milton Keynes, with travel to project sites as required (generally between and including Milton Keynes and North London) Salary Range: £40,000 - £50,000 Benefits: Use of company vehicle Fuel card Pension Onsite parking Long service reward scheme Great team / office environment Progression route. The Company Our client is a leading construction and roofing company, delivering high-quality new build and refurbishment roofing projects. They are looking for a Roofing Contracts Manager to oversee the successful delivery of pitched and flat roofing schemes across refurbishment schemes, mainly on the commercial side. The ideal candidate will have experience in managing roofing projects, ensuring high standards of safety, quality, and client satisfaction. Our client offers a dynamic work environment where you will play a key role. With competitive pay, a comprehensive benefits package, and opportunities for professional growth, this is a unique opportunity for an experienced Contracts Manage r to make a significant impact. Role Overview The Roofing Contracts Manager will be responsible for managing refurbishment roofing contracts from start to finish, ensuring that all projects are completed on time, within budget, and to a high standard. This role involves managing teams of roofing operatives and subcontractors, ensuring compliance with health and safety regulations, and liaising with clients throughout the project lifecycle. Key Responsibilities Manage the delivery of roofing contracts, ensuring that both internal teams and subcontractors meet high-quality standards and project specifications. Oversee the day-to-day operations of roofing sites, ensuring safety, quality, and efficiency. Monitor project timelines and budgets, making adjustments as necessary to ensure that new build roofing contracts are delivered on time and within financial targets. Liaise with clients to ensure satisfaction with the quality of work delivered and address any issues or concerns that arise during the project. Report on project status to the Operations Manager and provide regular updates to senior management. Project Management : Lead the planning and coordination of roofing projects, ensuring that all labour, materials, and equipment are in place to meet project deadlines. Conduct site inspections and audits to ensure that work is being carried out to the highest standards and in line with client specifications. Work closely with the Head of Estimating and Operations Manager to plan project scopes, budgets, and schedules. Resolve on-site issues quickly and efficiently, ensuring minimal disruption to project timelines. Health & Safety Compliance : Ensure compliance with health and safety regulations on all new build roofing sites. Conduct regular site safety audits and ensure that all site operatives adhere to safety protocols. Prepare Risk Assessments and Method Statements (RAMS) for each roofing contract. Deliver toolbox talks and provide updates on health and safety requirements. Client & Stakeholder Liaison : Maintain strong relationships with clients throughout the project, providing regular updates and addressing any queries or concerns. Collaborate with subcontractors and suppliers to ensure the timely delivery of materials and services. Ensure that project documentation is updated regularly and shared with clients as required. Financial Oversight : Monitor and control project costs to ensure that budgets are adhered to. Work closely with the Operations Manager to forecast costs and track project profitability. Ensure that all work is completed in line with financial targets and company objectives. Reporting & Communication : Provide daily updates to the Operations Manager on project progress, site activities, and any issues encountered. Attend project meetings as required and provide input on project planning and execution. Ensure clear communication between site teams, subcontractors, and the wider management team. Key Skills & Experience Qualifications : CSCS card required; SMSTS/SSSTS certification is preferred. First Aid certification is advantageous. Experience : A minimum of 2 years' experience managing roofing refurbishment contracts. Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines. Skills : Strong leadership skills with the ability to manage and motivate teams of roofing operatives and subcontractors. Excellent communication skills, both written and verbal, for liaising with clients, suppliers, and team members. In-depth understanding of roofing materials, techniques, and safety regulations. Strong project management skills, including the ability to monitor and control costs, timelines, and quality. Ability to solve problems quickly and efficiently on-site. Additional Requirements Valid UK driving licence. Willingness to travel to various project sites as required. Ability to work independently and as part of a collaborative team. Job Type: Full-time
Incident & Problem Manager Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking an experienced and governance-focused Incident and Problem Manager to oversee the effective management of IT incidents and problems across the organisation's technology landscape. In this critical role, you will ensure that incidents, including major incidents, are resolved promptly to minimise business disruption and that underlying problems are identified, analysed, and addressed to prevent recurrence. You will provide strategic and operational oversight of incident and problem management processes, ensuring robust governance and compliance with regulatory and operational resilience frameworks, including DORA. You will also drive continuous improvement initiatives, strengthen operational resilience, and safeguard critical business services by embedding best practices and governance standards across the technology estate. Key Responsibilities: Lead the end-to-end management of incidents, including major incidents to ensure rapid restoration of services and minimal business disruption. Collaborate on major incident bridges, coordinating cross-functional teams to drive timely resolution and maintain clear, consistent stakeholder communication during high-impact events. Ensure escalation protocols and communication plans are executed effectively during major incidents to keep senior leadership, regulators, and impacted business units informed in real time. Oversee incident trend analysis and reporting to senior leadership and regulators to identify systemic issues, improve response strategies, and support compliance obligations. Ensure incident processes align with DORA requirements including impact classification, response timelines, and regulatory reporting to maintain operational resilience. Own the problem management lifecycle from identification through resolution and closure to eliminate root causes and prevent recurrence of incidents. Drive structured root cause analysis (RCA) using methodologies such as 5 Whys or Kepner-Tregoe to ensure accurate diagnosis and effective long-term solutions. Maintain and govern the Known Error Database (KEDB) to provide documented workarounds and enable faster incident resolution. Collaborate with engineering and product teams to implement permanent fixes to improve service reliability and reduce operational risk. Embed DORA-aligned practices into incident and problem management processes including ICT risk classification and critical service mapping to strengthen resilience. Support scenario testing and resilience assessments for critical business services to validate preparedness and compliance with regulatory standards. Contribute to regulatory reporting and audit readiness for operational resilience and ICT incident handling to ensure transparency and adherence to governance requirements. Partner with Risk, Compliance, and Business Continuity teams to align incident and problem management with broader resilience objectives. Mentor and guide junior analysts and managers within the service management function to build capability and maintain high standards of performance. Drive automation and tooling enhancements for incident/problem detection and resolution to improve efficiency and reduce mean time to restore (MTTR). Provide insights and recommendations to improve service reliability and reduce operational risk to support continuous improvement and strategic objectives. Lead service reviews and post-incident/post-problem retrospectives with accountable owners to capture lessons learned and implement process improvements. Key Skills & Requirements: Extensive experience in Incident and Problem Management within financial services or other regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. Ability to operate under pressure and manage complex, high-impact situations. Excellent stakeholder management, communication, and leadership skills. Strong analytical and problem-solving capabilities. Experience with cloud and hybrid infrastructure environments. Understanding of DevOps and Agile delivery models. Ability to drive continuous improvement and embed best practices across ITSM processes. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jan 12, 2026
Contractor
Incident & Problem Manager Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking an experienced and governance-focused Incident and Problem Manager to oversee the effective management of IT incidents and problems across the organisation's technology landscape. In this critical role, you will ensure that incidents, including major incidents, are resolved promptly to minimise business disruption and that underlying problems are identified, analysed, and addressed to prevent recurrence. You will provide strategic and operational oversight of incident and problem management processes, ensuring robust governance and compliance with regulatory and operational resilience frameworks, including DORA. You will also drive continuous improvement initiatives, strengthen operational resilience, and safeguard critical business services by embedding best practices and governance standards across the technology estate. Key Responsibilities: Lead the end-to-end management of incidents, including major incidents to ensure rapid restoration of services and minimal business disruption. Collaborate on major incident bridges, coordinating cross-functional teams to drive timely resolution and maintain clear, consistent stakeholder communication during high-impact events. Ensure escalation protocols and communication plans are executed effectively during major incidents to keep senior leadership, regulators, and impacted business units informed in real time. Oversee incident trend analysis and reporting to senior leadership and regulators to identify systemic issues, improve response strategies, and support compliance obligations. Ensure incident processes align with DORA requirements including impact classification, response timelines, and regulatory reporting to maintain operational resilience. Own the problem management lifecycle from identification through resolution and closure to eliminate root causes and prevent recurrence of incidents. Drive structured root cause analysis (RCA) using methodologies such as 5 Whys or Kepner-Tregoe to ensure accurate diagnosis and effective long-term solutions. Maintain and govern the Known Error Database (KEDB) to provide documented workarounds and enable faster incident resolution. Collaborate with engineering and product teams to implement permanent fixes to improve service reliability and reduce operational risk. Embed DORA-aligned practices into incident and problem management processes including ICT risk classification and critical service mapping to strengthen resilience. Support scenario testing and resilience assessments for critical business services to validate preparedness and compliance with regulatory standards. Contribute to regulatory reporting and audit readiness for operational resilience and ICT incident handling to ensure transparency and adherence to governance requirements. Partner with Risk, Compliance, and Business Continuity teams to align incident and problem management with broader resilience objectives. Mentor and guide junior analysts and managers within the service management function to build capability and maintain high standards of performance. Drive automation and tooling enhancements for incident/problem detection and resolution to improve efficiency and reduce mean time to restore (MTTR). Provide insights and recommendations to improve service reliability and reduce operational risk to support continuous improvement and strategic objectives. Lead service reviews and post-incident/post-problem retrospectives with accountable owners to capture lessons learned and implement process improvements. Key Skills & Requirements: Extensive experience in Incident and Problem Management within financial services or other regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. Ability to operate under pressure and manage complex, high-impact situations. Excellent stakeholder management, communication, and leadership skills. Strong analytical and problem-solving capabilities. Experience with cloud and hybrid infrastructure environments. Understanding of DevOps and Agile delivery models. Ability to drive continuous improvement and embed best practices across ITSM processes. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Title: Technical Advisor - Fire Doors Location: Hybrid - National Role with travel to sites Salary: Competitive + Package We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Role: We are looking to speak to experienced and passionate Technical Advisors to help deliver the highest standards of building fire compliance across the business's operations. You'll play a vital role in driving technical excellence, supporting operational teams, and ensuring compliance across multiple projects. From day one, you'll receive full support from the Senior Technical Manager, who will guide your development and act as your go-to mentor as you settle into the role. You'll work collaboratively with a wide range of colleagues, from Heads of Service through to site operatives, ensuring that technical standards, safety, and quality remain at the forefront of everything our client does. Responsibilities: Drive solutions and improvements to technical processes and procedures in line with company standards. Produce and report on QAs and KPIs monthly. Conduct site and office audits, managing the close-out of actions. Communicate quality standards clearly across teams. Deliver internal technical training to support continuous improvement. Lead on technical initiatives to strengthen business culture. Advise operational staff on technical queries and non-compliance issues. Support and maintain the company's technical accreditations. Validate certification processes, including digital records, certificates, and O&M manuals. Stay ahead of industry innovation, advances, and legislation changes. Influence technical KPIs across Group and Divisions. Commit to ongoing personal development. Attend site and pre-start meetings, delivering toolbox talks where required. Provide technical advice, mentoring, and coaching to operational teams. Report monthly to the Senior Technical Manager. Experience: Strong background in technical processes and procedures. Solid understanding of the Building Safety Act and Building Regulations. Proven experience in Passive Fire Protection. Experience conducting audits and implementing quality improvements. Skilled in training, coaching, and mentoring operational teams. Qualifications: ASFP Level 3 (Passive Fire Protection) or equivalent CSCS card PTLLS Driving Licence
Jan 12, 2026
Full time
Job Title: Technical Advisor - Fire Doors Location: Hybrid - National Role with travel to sites Salary: Competitive + Package We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Role: We are looking to speak to experienced and passionate Technical Advisors to help deliver the highest standards of building fire compliance across the business's operations. You'll play a vital role in driving technical excellence, supporting operational teams, and ensuring compliance across multiple projects. From day one, you'll receive full support from the Senior Technical Manager, who will guide your development and act as your go-to mentor as you settle into the role. You'll work collaboratively with a wide range of colleagues, from Heads of Service through to site operatives, ensuring that technical standards, safety, and quality remain at the forefront of everything our client does. Responsibilities: Drive solutions and improvements to technical processes and procedures in line with company standards. Produce and report on QAs and KPIs monthly. Conduct site and office audits, managing the close-out of actions. Communicate quality standards clearly across teams. Deliver internal technical training to support continuous improvement. Lead on technical initiatives to strengthen business culture. Advise operational staff on technical queries and non-compliance issues. Support and maintain the company's technical accreditations. Validate certification processes, including digital records, certificates, and O&M manuals. Stay ahead of industry innovation, advances, and legislation changes. Influence technical KPIs across Group and Divisions. Commit to ongoing personal development. Attend site and pre-start meetings, delivering toolbox talks where required. Provide technical advice, mentoring, and coaching to operational teams. Report monthly to the Senior Technical Manager. Experience: Strong background in technical processes and procedures. Solid understanding of the Building Safety Act and Building Regulations. Proven experience in Passive Fire Protection. Experience conducting audits and implementing quality improvements. Skilled in training, coaching, and mentoring operational teams. Qualifications: ASFP Level 3 (Passive Fire Protection) or equivalent CSCS card PTLLS Driving Licence
Senior Audit Manager - Not for Profit Your new company This is a leading accountancy and advisory firm with a strong reputation for delivering high-quality audit services. The organisation works with a diverse range of clients in the Not for Profit sector, providing trusted advice and solutions that make a real impact. Known for its collaborative culture and commitment to professional development, the firm offers an environment where you can thrive and progress your career. Your new role As a Senior Audit Manager within the Not for Profit team, you'll play a key role in delivering high-quality audits that uphold public trust. You'll manage complex audits, lead teams on-site, and work closely with senior stakeholders to provide transparent reporting and long-term value. You'll be responsible for: Leading audits for a diverse portfolio of Not for Profit clients. Managing and coaching junior team members, ensuring quality and compliance. Building strong client relationships and providing technical advice. Overseeing audit planning, execution, and completion in line with UK and International standards. Driving efficiency and innovation within the audit process. What you'll need to succeed ACA/ACCA/ICAS qualified (or overseas equivalent). Degree-level education or equivalent. Proven experience supervising and coaching audit teams. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Understanding of regulatory compliance, including anti-money laundering. Commercial awareness and knowledge of current market trends. Excellent communication and stakeholder management skills. What you'll get in return You'll benefit from: A collaborative, people-focused culture. Agile working options to suit your lifestyle. Access to mentoring, coaching, and structured career development frameworks. Modern office spaces and resources to support your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 12, 2026
Full time
Senior Audit Manager - Not for Profit Your new company This is a leading accountancy and advisory firm with a strong reputation for delivering high-quality audit services. The organisation works with a diverse range of clients in the Not for Profit sector, providing trusted advice and solutions that make a real impact. Known for its collaborative culture and commitment to professional development, the firm offers an environment where you can thrive and progress your career. Your new role As a Senior Audit Manager within the Not for Profit team, you'll play a key role in delivering high-quality audits that uphold public trust. You'll manage complex audits, lead teams on-site, and work closely with senior stakeholders to provide transparent reporting and long-term value. You'll be responsible for: Leading audits for a diverse portfolio of Not for Profit clients. Managing and coaching junior team members, ensuring quality and compliance. Building strong client relationships and providing technical advice. Overseeing audit planning, execution, and completion in line with UK and International standards. Driving efficiency and innovation within the audit process. What you'll need to succeed ACA/ACCA/ICAS qualified (or overseas equivalent). Degree-level education or equivalent. Proven experience supervising and coaching audit teams. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Understanding of regulatory compliance, including anti-money laundering. Commercial awareness and knowledge of current market trends. Excellent communication and stakeholder management skills. What you'll get in return You'll benefit from: A collaborative, people-focused culture. Agile working options to suit your lifestyle. Access to mentoring, coaching, and structured career development frameworks. Modern office spaces and resources to support your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client has an exciting opportunity for a Senior Administrator to join the Wealth Management Operations Asset Services team in Jersey. This is a fixed-term contract for six months. As a Senior Administrator, you will be responsible for performing more complex operational tasks accurately and efficiently, supporting daily team activities, and mitigating operational risk while maintaining data integrity. The role requires a strong foundation in operational procedures and practices, along with the ability to assist in issue resolution and implement process improvements. You will also support other team members through knowledge sharing, ensuring smooth operation of business processes and contributing to the achievement of organisational goals. Our client expects all employees and contractors to work in the office with some flexibility for up to one day of remote work per week, depending on working arrangements. Job Duties Ensure work is produced to a high level of accuracy, in a timely manner, and to relevant SLAs and operational standards. Support the line manager in ensuring departmental guides, processes, and procedures are current, as well as support the accurate production of management information and reporting. Escalate any issues appropriately to management regarding risks, errors, and/or daily workload completion in a timely manner. Understand the team goals and their relationship to the wider group strategy. Adhere to the Risk & Control Framework and Policy Framework, engaging proactively in regulatory and audit reviews. Simplify and innovate using knowledge and experience, supporting line managers in identifying and implementing areas of continuous improvement. Act as Subject Matter Expert on project work and take responsibility for more complex queries. Perform scheduled Asset Services Control report functions. Ensure Securities Operations Controls task lists are completed on the required schedule. Analyse Securities Operations Control report exceptions and identify further requirements; identify and escalate trends and issues, reporting daily progress to the Team Leader. Analyse and answer business partner queries, maintaining all client data to enable accurate delivery of Corporate Actions notifications. Job Requirements Strong level of IT proficiency. Effective analytical and problem-solving skills. Good understanding of the Financial Services sector. Ability to work independently as well as part of a team. Professional communication skills with all relevant stakeholders, both written and orally. Adaptable to change and capable of self-motivation. Attention to detail. Nice-to-have: Qualified Banking or Qualified Securities professional. What You'll Love Our client thrives on the challenge to be their best, promoting progressive thinking to keep growing and working together to deliver trusted advice that helps clients thrive and communities prosper. They care about each other, reach their potential, and make a difference in their communities while achieving mutual success. You will benefit from a comprehensive Total Rewards Programme including bonuses, flexible benefits, and competitive compensation. Leaders are dedicated to supporting your development through coaching and management opportunities, and you will have the chance to work with the best in the field and make a lasting impact within a dynamic, collaborative, and high performing team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
Jan 12, 2026
Full time
Our client has an exciting opportunity for a Senior Administrator to join the Wealth Management Operations Asset Services team in Jersey. This is a fixed-term contract for six months. As a Senior Administrator, you will be responsible for performing more complex operational tasks accurately and efficiently, supporting daily team activities, and mitigating operational risk while maintaining data integrity. The role requires a strong foundation in operational procedures and practices, along with the ability to assist in issue resolution and implement process improvements. You will also support other team members through knowledge sharing, ensuring smooth operation of business processes and contributing to the achievement of organisational goals. Our client expects all employees and contractors to work in the office with some flexibility for up to one day of remote work per week, depending on working arrangements. Job Duties Ensure work is produced to a high level of accuracy, in a timely manner, and to relevant SLAs and operational standards. Support the line manager in ensuring departmental guides, processes, and procedures are current, as well as support the accurate production of management information and reporting. Escalate any issues appropriately to management regarding risks, errors, and/or daily workload completion in a timely manner. Understand the team goals and their relationship to the wider group strategy. Adhere to the Risk & Control Framework and Policy Framework, engaging proactively in regulatory and audit reviews. Simplify and innovate using knowledge and experience, supporting line managers in identifying and implementing areas of continuous improvement. Act as Subject Matter Expert on project work and take responsibility for more complex queries. Perform scheduled Asset Services Control report functions. Ensure Securities Operations Controls task lists are completed on the required schedule. Analyse Securities Operations Control report exceptions and identify further requirements; identify and escalate trends and issues, reporting daily progress to the Team Leader. Analyse and answer business partner queries, maintaining all client data to enable accurate delivery of Corporate Actions notifications. Job Requirements Strong level of IT proficiency. Effective analytical and problem-solving skills. Good understanding of the Financial Services sector. Ability to work independently as well as part of a team. Professional communication skills with all relevant stakeholders, both written and orally. Adaptable to change and capable of self-motivation. Attention to detail. Nice-to-have: Qualified Banking or Qualified Securities professional. What You'll Love Our client thrives on the challenge to be their best, promoting progressive thinking to keep growing and working together to deliver trusted advice that helps clients thrive and communities prosper. They care about each other, reach their potential, and make a difference in their communities while achieving mutual success. You will benefit from a comprehensive Total Rewards Programme including bonuses, flexible benefits, and competitive compensation. Leaders are dedicated to supporting your development through coaching and management opportunities, and you will have the chance to work with the best in the field and make a lasting impact within a dynamic, collaborative, and high performing team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
ARM (Advanced Resource Managers)
Cosham, Hampshire
Cyber Security Assurance Manager Full Time Permanent Hybrid - Portsmouth PO6 (3 days per week onsite) £60-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Cyber Security Assurance Manager looking for a new challenge? Do you have a background in Cyber Security Assurance with a strong understanding of delivering and maintaining cybersecurity certifications, along with strong understanding of SOC operations and security assurance frameworks and also experience in customer-facing assurance activities, including audits, RFIs, and RFPs? Here at ARM we are recruiting for a full time permanent Cyber Security Assurance Manager for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: The Cyber Security Assurance Manager will be responsible for ensuring the Security Operations Centres (SOC) achieves and maintains internationally recognised security certifications, audit reports, and assurance standards. This role will focus on delivering and maintaining certifications such as ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, Crest SOC accreditation, and sector-specific frameworks (PCI DSS, NCSC CIR/CHECK), providing customer confidence in our SOC services. As a key member of the Governance, Risk, and Compliance (GRC) function, the Cyber Security Assurance Manager will lead customer assurance activities, including audit preparation, security compliance queries, and support for security-related RFPs and RFIs. Acting as a trusted point of contact for clients and auditors, the role will showcase our certified security credentials and help build lasting confidence in the credibility of our SOC services on a global scale. Responsibilities: 1. Certification Delivery & Maintenance: Lead the delivery and ongoing maintenance of key SOC-related certifications including SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, and Crest. Oversee sector-specific assurance needs such as PCI DSS for cardholder data environments or NCSC CIR/CHECK where relevant. Ensure certifications are renewed on schedule and compliance gaps are proactively addressed. 2. Security Assurance for SOC Services: Embed certification requirements into the SOC's governance, processes, and operational practices. Ensure continuous monitoring, evidence collection, and readiness for internal/external audits. Translate security control requirements into operational procedures for SOC teams. 3. Customer Assurance Engagement: Act as primary contact for customer assurance activities relating to SOC services. Support client RFIs, RFPs, and audit requests with accurate certification evidence and security documentation. Build customer-facing assurance packs that demonstrate our security posture and SOC credibility. 4. Regulatory & Industry Alignment: Monitor developments in global cybersecurity regulations and frameworks (eg NIST CSF, UK NCSC guidance, EU NIS2, GDPR). Align SOC assurance with emerging requirements to ensure future readiness. Provide expert advice to leadership on how regulatory changes impact SOC assurance strategy. 5. Continuous Improvement & Reporting: Drive continuous improvement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Produce regular reports and dashboards for the Head of Assurance and senior stakeholders on certification status, audit outcomes, and assurance performance. 6. Collaboration & Knowledge Sharing: Work closely with SOC operations, Information Security, Risk & Compliance, and Commercial teams to embed assurance requirements into daily practice. Provide training and awareness on SOC assurance standards to internal teams. Qualifications: Required Qualifications and Experience- Demonstrable experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, Crest). Strong understanding of SOC operations and security assurance frameworks. Experience in customer-facing assurance activities, including audits, RFIs, and RFPs. Knowledge of regulatory and industry frameworks including NIST CSF, GDPR, and UK NCSC guidance. Experience liaising with external auditors, regulators, and certification bodies. Skills- Strong ability to develop and maintain compliance documentation and audit evidence. Excellent communication skills to explain complex security assurance topics to customers, senior leaders, and SOC teams. Analytical and detail-oriented, with the ability to identify gaps and design improvements. Stakeholder engagement and influencing skills, particularly with technical and commercial teams. Organisational skills to manage multiple certifications and assurance projects simultaneously. Behaviours- Integrity and professionalism in all assurance activities. Customer-focused, with confidence in handling external assurance discussions. Proactive, solutions-oriented mindset with a drive for continuous improvement. Resilient and adaptable in a fast-moving global SOC environment. Collaborative, building trust and teamwork across technical, compliance, and commercial functions. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jan 12, 2026
Full time
Cyber Security Assurance Manager Full Time Permanent Hybrid - Portsmouth PO6 (3 days per week onsite) £60-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Cyber Security Assurance Manager looking for a new challenge? Do you have a background in Cyber Security Assurance with a strong understanding of delivering and maintaining cybersecurity certifications, along with strong understanding of SOC operations and security assurance frameworks and also experience in customer-facing assurance activities, including audits, RFIs, and RFPs? Here at ARM we are recruiting for a full time permanent Cyber Security Assurance Manager for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: The Cyber Security Assurance Manager will be responsible for ensuring the Security Operations Centres (SOC) achieves and maintains internationally recognised security certifications, audit reports, and assurance standards. This role will focus on delivering and maintaining certifications such as ISO/IEC 27001, SOC2 Type II, Cyber Essentials Plus, Crest SOC accreditation, and sector-specific frameworks (PCI DSS, NCSC CIR/CHECK), providing customer confidence in our SOC services. As a key member of the Governance, Risk, and Compliance (GRC) function, the Cyber Security Assurance Manager will lead customer assurance activities, including audit preparation, security compliance queries, and support for security-related RFPs and RFIs. Acting as a trusted point of contact for clients and auditors, the role will showcase our certified security credentials and help build lasting confidence in the credibility of our SOC services on a global scale. Responsibilities: 1. Certification Delivery & Maintenance: Lead the delivery and ongoing maintenance of key SOC-related certifications including SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, and Crest. Oversee sector-specific assurance needs such as PCI DSS for cardholder data environments or NCSC CIR/CHECK where relevant. Ensure certifications are renewed on schedule and compliance gaps are proactively addressed. 2. Security Assurance for SOC Services: Embed certification requirements into the SOC's governance, processes, and operational practices. Ensure continuous monitoring, evidence collection, and readiness for internal/external audits. Translate security control requirements into operational procedures for SOC teams. 3. Customer Assurance Engagement: Act as primary contact for customer assurance activities relating to SOC services. Support client RFIs, RFPs, and audit requests with accurate certification evidence and security documentation. Build customer-facing assurance packs that demonstrate our security posture and SOC credibility. 4. Regulatory & Industry Alignment: Monitor developments in global cybersecurity regulations and frameworks (eg NIST CSF, UK NCSC guidance, EU NIS2, GDPR). Align SOC assurance with emerging requirements to ensure future readiness. Provide expert advice to leadership on how regulatory changes impact SOC assurance strategy. 5. Continuous Improvement & Reporting: Drive continuous improvement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Produce regular reports and dashboards for the Head of Assurance and senior stakeholders on certification status, audit outcomes, and assurance performance. 6. Collaboration & Knowledge Sharing: Work closely with SOC operations, Information Security, Risk & Compliance, and Commercial teams to embed assurance requirements into daily practice. Provide training and awareness on SOC assurance standards to internal teams. Qualifications: Required Qualifications and Experience- Demonstrable experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, Crest). Strong understanding of SOC operations and security assurance frameworks. Experience in customer-facing assurance activities, including audits, RFIs, and RFPs. Knowledge of regulatory and industry frameworks including NIST CSF, GDPR, and UK NCSC guidance. Experience liaising with external auditors, regulators, and certification bodies. Skills- Strong ability to develop and maintain compliance documentation and audit evidence. Excellent communication skills to explain complex security assurance topics to customers, senior leaders, and SOC teams. Analytical and detail-oriented, with the ability to identify gaps and design improvements. Stakeholder engagement and influencing skills, particularly with technical and commercial teams. Organisational skills to manage multiple certifications and assurance projects simultaneously. Behaviours- Integrity and professionalism in all assurance activities. Customer-focused, with confidence in handling external assurance discussions. Proactive, solutions-oriented mindset with a drive for continuous improvement. Resilient and adaptable in a fast-moving global SOC environment. Collaborative, building trust and teamwork across technical, compliance, and commercial functions. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
The Cambian Group is one of the largest providers of specialist behavioural health services for children and adults in the UK. Our work in the UK embraces many specialist services including children's specialist education, children's residential services, adult mental health, acquired brain injury and fostering services. The Forum School The Forum School and Residential Home is a 52-week residential and specialist school providing quality therapeutic care and education for young people with Autism, severe learning difficulties and challenging behaviour and complex needs. The children and young people that attend our school range between 7 and 19 years of age. The Role The Home Manager role is about leading a team to maintain a stable, happy and caring environment that puts the health, safety and welfare of our young people first. To provide appropriate physical and emotional support to young people in residence through the work of a team of care staff within a residential environment. The emphasis is upon effective management of a team, which involves motivating, coaching, managing performance via probation/appraisal and auditing the quality of care. This role is critical in ensuring that 'The Children's Home Regulations 2015 and Quality Standards' are exceeded. It also provides the opportunity to develop and improve practice. Important qualities of this role include an understanding of what 'good care' looks like, being an excellent role model, conducting yourself in a professional manner and being able to relate to staff in a supportive and motivational manner. It is important that you adhere to all policies and procedures. Key Responsibilities: Ensure that all staff for whom you are responsible are putting policy into practice and are either performing to expected standards or, that you are/have been actively addressing the issues effectively To ensure that all staff within the team receive supervision and appraisal to the required standard, at the correct time and which is properly recorded. This includes helping to identify young people or team training needs and ensuring those are met. Monitor staff absence within the team, ensure that Return to Work interviews are held in all cases and that all absence review meetings required by Company policy take place within the appropriate timeframe according to the standards recommended by our attendance monitoring consultancy. To ensure effective communication between senior management and all stakeholders. Have primary responsibility for the effective rostering and deployment of staff, ensuring that staff shortfalls are identified and covered across the house/unit or school within budget. To be involved in the recruitment and selection process of care staff as required. Have responsibility for ensuring effective planning, preparation, supervision and assessment of all routines within the working day curriculum. Ensure that correct procedures are followed by all staff to support the young people in their domestic and personal situations, enabling them to do as much for themselves as possible, to promote independence. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will be purely based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Jan 12, 2026
Full time
The Cambian Group is one of the largest providers of specialist behavioural health services for children and adults in the UK. Our work in the UK embraces many specialist services including children's specialist education, children's residential services, adult mental health, acquired brain injury and fostering services. The Forum School The Forum School and Residential Home is a 52-week residential and specialist school providing quality therapeutic care and education for young people with Autism, severe learning difficulties and challenging behaviour and complex needs. The children and young people that attend our school range between 7 and 19 years of age. The Role The Home Manager role is about leading a team to maintain a stable, happy and caring environment that puts the health, safety and welfare of our young people first. To provide appropriate physical and emotional support to young people in residence through the work of a team of care staff within a residential environment. The emphasis is upon effective management of a team, which involves motivating, coaching, managing performance via probation/appraisal and auditing the quality of care. This role is critical in ensuring that 'The Children's Home Regulations 2015 and Quality Standards' are exceeded. It also provides the opportunity to develop and improve practice. Important qualities of this role include an understanding of what 'good care' looks like, being an excellent role model, conducting yourself in a professional manner and being able to relate to staff in a supportive and motivational manner. It is important that you adhere to all policies and procedures. Key Responsibilities: Ensure that all staff for whom you are responsible are putting policy into practice and are either performing to expected standards or, that you are/have been actively addressing the issues effectively To ensure that all staff within the team receive supervision and appraisal to the required standard, at the correct time and which is properly recorded. This includes helping to identify young people or team training needs and ensuring those are met. Monitor staff absence within the team, ensure that Return to Work interviews are held in all cases and that all absence review meetings required by Company policy take place within the appropriate timeframe according to the standards recommended by our attendance monitoring consultancy. To ensure effective communication between senior management and all stakeholders. Have primary responsibility for the effective rostering and deployment of staff, ensuring that staff shortfalls are identified and covered across the house/unit or school within budget. To be involved in the recruitment and selection process of care staff as required. Have responsibility for ensuring effective planning, preparation, supervision and assessment of all routines within the working day curriculum. Ensure that correct procedures are followed by all staff to support the young people in their domestic and personal situations, enabling them to do as much for themselves as possible, to promote independence. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will be purely based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
