An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working 50% of the month from home. The role is for 37 hours per week (Monday to Friday) for an initial period of 6 months and will report directly into the Allocations Team Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based in West London (not far from Heathrow airport) but the successful candidate will have to: Successfully implement the Allocations Policy to ensure the effective use of properties. Liaise with local authorities, other housing associations and appropriate agencies to achieve the policy objectives in allocating its properties, attending liaison meetings as necessary. Work as part of a team advertising and letting council and RSL homes to applicants on the housing register, or who require emergency temporary accommodation due to threat of homelessness. Challenge RSLs where nominations arrangements are not being met, with supervision from Team Leader. Provide information and advice on mobility schemes including out of London, Seaside and Country Homes and other mobility schemes that may be developed. Provide efficient and effective administration of the allocation of all housing resources available to ensure that customer's needs are met and to ensure the implementation of the Council's Housing Allocation Scheme. Advertise properties and process shortlists to arrange viewings. Experience of allocating temporary &/or permanent accommodation and use of Jigsaw, as well as Home Connections or similar Choice Based Lettings system is essential. Only applicants who meet the above criteria and are available either immediately or on a short notice period (1-2 weeks) need apply for this post, as the client is looking for an immediate start.
Dec 07, 2025
Seasonal
An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working 50% of the month from home. The role is for 37 hours per week (Monday to Friday) for an initial period of 6 months and will report directly into the Allocations Team Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based in West London (not far from Heathrow airport) but the successful candidate will have to: Successfully implement the Allocations Policy to ensure the effective use of properties. Liaise with local authorities, other housing associations and appropriate agencies to achieve the policy objectives in allocating its properties, attending liaison meetings as necessary. Work as part of a team advertising and letting council and RSL homes to applicants on the housing register, or who require emergency temporary accommodation due to threat of homelessness. Challenge RSLs where nominations arrangements are not being met, with supervision from Team Leader. Provide information and advice on mobility schemes including out of London, Seaside and Country Homes and other mobility schemes that may be developed. Provide efficient and effective administration of the allocation of all housing resources available to ensure that customer's needs are met and to ensure the implementation of the Council's Housing Allocation Scheme. Advertise properties and process shortlists to arrange viewings. Experience of allocating temporary &/or permanent accommodation and use of Jigsaw, as well as Home Connections or similar Choice Based Lettings system is essential. Only applicants who meet the above criteria and are available either immediately or on a short notice period (1-2 weeks) need apply for this post, as the client is looking for an immediate start.
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Dec 07, 2025
Contractor
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Receptionist/Assistant Administrator Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £22,160.62 per annum ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 7.45am - 3.45pm Contract: Permanent Term Time Only Start: January 2026 UK applicants only - this role does not offer sponsorship Join Meadowcroft School as our School Receptionist/Administrative Assistant Do you bring warmth, professionalism and energy to every interaction? Are you ready to be the friendly face and organised heartbeat of a school that transforms young people's lives? If so, Meadowcroft School wants to hear from you! About the Role As our School Receptionist/Administrative Assistant, you will be the first smile visitors see, the reassuring voice on the phone, and the organisational engine that keeps our school running smoothly. You'll manage a busy reception, support staff across departments, and ensure that systems, processes, and communications operate efficiently and professionally. You will help create a welcoming environment where pupils, parents and visitors feel valued, while also providing vital administrative support behind the scenes. From handling correspondence and maintaining records, to supporting Family Liaison Officers, DSL, SEN and Quality of Education teams, your work will ensure the school functions seamlessly every day. This is a role for someone who thrives on variety, enjoys being part of a team, and wants to make a real difference to the lives of young people and their families. Key Responsibilities Provide a welcoming, professional reception for all visitors and manage sign-in procedures Answer calls and respond to enquiries from parents, agencies and professionals Support staff with general administrative tasks, including letters, documents and meeting paperwork Maintain organised office systems, trackers and documentation Order resources, manage petty cash, and oversee key/transport requests Administer medication as required (training provided) Assist with safer recruitment checks for agency staff Provide flexible cover during staff absence and support school teams as needed Who We're Looking For Minimum of two years' office or administrative experience Strong IT skills (Word, Excel, PowerPoint & Outlook) Excellent customer service, communication and organisational skills Ability to handle sensitive and confidential information with discretion Flexible, proactive and able to prioritise under pressure Empathetic, patient and approachable, especially with young people with additional needs Team player with initiative and a professional, reliable approach Experience in a school or educational setting (desirable) Driving licence for travel across multiple sites (highly desirable) Committed to safeguarding, equality and personal development About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Dec 07, 2025
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four ? Our colleagues' wellbeing is at the heart of everything we do at OFG, so we're always looking for new ways to improve everyone's work/life balance. We're taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). 4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year - so there's never been a more exciting time to join us ! Job Title: Receptionist/Assistant Administrator Location: Meadowcroft School, Wakefield, WF1 4AD Salary: £22,160.62 per annum ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 7.45am - 3.45pm Contract: Permanent Term Time Only Start: January 2026 UK applicants only - this role does not offer sponsorship Join Meadowcroft School as our School Receptionist/Administrative Assistant Do you bring warmth, professionalism and energy to every interaction? Are you ready to be the friendly face and organised heartbeat of a school that transforms young people's lives? If so, Meadowcroft School wants to hear from you! About the Role As our School Receptionist/Administrative Assistant, you will be the first smile visitors see, the reassuring voice on the phone, and the organisational engine that keeps our school running smoothly. You'll manage a busy reception, support staff across departments, and ensure that systems, processes, and communications operate efficiently and professionally. You will help create a welcoming environment where pupils, parents and visitors feel valued, while also providing vital administrative support behind the scenes. From handling correspondence and maintaining records, to supporting Family Liaison Officers, DSL, SEN and Quality of Education teams, your work will ensure the school functions seamlessly every day. This is a role for someone who thrives on variety, enjoys being part of a team, and wants to make a real difference to the lives of young people and their families. Key Responsibilities Provide a welcoming, professional reception for all visitors and manage sign-in procedures Answer calls and respond to enquiries from parents, agencies and professionals Support staff with general administrative tasks, including letters, documents and meeting paperwork Maintain organised office systems, trackers and documentation Order resources, manage petty cash, and oversee key/transport requests Administer medication as required (training provided) Assist with safer recruitment checks for agency staff Provide flexible cover during staff absence and support school teams as needed Who We're Looking For Minimum of two years' office or administrative experience Strong IT skills (Word, Excel, PowerPoint & Outlook) Excellent customer service, communication and organisational skills Ability to handle sensitive and confidential information with discretion Flexible, proactive and able to prioritise under pressure Empathetic, patient and approachable, especially with young people with additional needs Team player with initiative and a professional, reliable approach Experience in a school or educational setting (desirable) Driving licence for travel across multiple sites (highly desirable) Committed to safeguarding, equality and personal development About Us Meadowcroft is an independent specialist day school for pupils aged from 5 to 19, catering for pupils with a wide range of needs across 4 sites in Wakefield. Our dedicated team work together to ensure successful outcomes for pupils. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Public Liaison Officer (Part-Time) Location: Hove Seafront, Brighton Hours: 15 hours per week, across 3 weekdays (10:00am 3:00pm, flexible) Contract: Ongoing (Part-Time) Were looking for a confident and community-minded Public Liaison Officer to support a major coastal infrastructure project in the Brighton and Hove area click apply for full job details
Dec 07, 2025
Full time
Public Liaison Officer (Part-Time) Location: Hove Seafront, Brighton Hours: 15 hours per week, across 3 weekdays (10:00am 3:00pm, flexible) Contract: Ongoing (Part-Time) Were looking for a confident and community-minded Public Liaison Officer to support a major coastal infrastructure project in the Brighton and Hove area click apply for full job details
Permanent Full Time We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around LE2. The site office is based at PE3. About the role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, ensuring that their needs are met and paperwork is up to date. Working to deliver the best quality service, you llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites. Ideally you will have experience as a Resident Liaison Officer or similar project administration experience. It would also be advantageous to have experience within a social housing environment and/or retrofit works. Experience working with people who have SEND needs and experience of EasyBOP are desirable but not essential to the role. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Dec 07, 2025
Full time
Permanent Full Time We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around LE2. The site office is based at PE3. About the role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, ensuring that their needs are met and paperwork is up to date. Working to deliver the best quality service, you llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites. Ideally you will have experience as a Resident Liaison Officer or similar project administration experience. It would also be advantageous to have experience within a social housing environment and/or retrofit works. Experience working with people who have SEND needs and experience of EasyBOP are desirable but not essential to the role. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
We have an exciting opportunity for a Triage & Early Interventions Officer to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate. You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support. You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Dec 07, 2025
Full time
We have an exciting opportunity for a Triage & Early Interventions Officer to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate. You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support. You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Kitchen Fitter£33,600.00 per annum plus van and toolsBedford and surrounding areasFull TimePermanent As a Kitchen fitter, youll be at the forefront of delivering high-quality kitchen installations in customer homes and void properties, ensuring a safe, efficient, and customer-centric service. You will perform tasks such as carpentry, plumbing, tiling, plastering, and decorating to complete kitchen replacements to a high standard. Key Responsibilities: Install kitchen units, worktops, sinks, and associated plumbing and electrical connections. Deliver a first-class customer experience with a focus on first-time fix and minimal disruption. Carry out tiling, plastering, vinyl flooring and decorating to complete installations. Manage van stock and order materials from approved suppliers. Liaise with supervisors, Resident Liaison Officers, and customers to ensure smooth service delivery. Follow all health and safety protocols including asbestos awareness and COSHH regulations. Keep accurate records and engage in ongoing training and development. Uphold professional standards and deliver excellent customer experiences. Knowledge & Experience Comprehensive trade and construction knowledge. Understanding of health and safety regulations. Experience working in occupied homes and under time constraints. Person Specification: NVQ Level 2 or higher in a construction trade (e.g., carpentry or multi-skills). Proven experience in kitchen fitting and working under time constraints. Strong problem-solving and organisational skills. CSCS Card, First Aid Training (Desirable). Full clean driving licence (Essential). Basic IT skills for mobile job management systems. Our ValuesWe take responsibility. We do what we say and hold ourselves accountable. We show empathy. We listen, respect, and care for our colleagues and customers. We are better together. We collaborate and celebrate diversity. We are ambitious. We strive for excellence and continuous improvement. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment. JBRP1_UKTJ
Dec 06, 2025
Full time
Kitchen Fitter£33,600.00 per annum plus van and toolsBedford and surrounding areasFull TimePermanent As a Kitchen fitter, youll be at the forefront of delivering high-quality kitchen installations in customer homes and void properties, ensuring a safe, efficient, and customer-centric service. You will perform tasks such as carpentry, plumbing, tiling, plastering, and decorating to complete kitchen replacements to a high standard. Key Responsibilities: Install kitchen units, worktops, sinks, and associated plumbing and electrical connections. Deliver a first-class customer experience with a focus on first-time fix and minimal disruption. Carry out tiling, plastering, vinyl flooring and decorating to complete installations. Manage van stock and order materials from approved suppliers. Liaise with supervisors, Resident Liaison Officers, and customers to ensure smooth service delivery. Follow all health and safety protocols including asbestos awareness and COSHH regulations. Keep accurate records and engage in ongoing training and development. Uphold professional standards and deliver excellent customer experiences. Knowledge & Experience Comprehensive trade and construction knowledge. Understanding of health and safety regulations. Experience working in occupied homes and under time constraints. Person Specification: NVQ Level 2 or higher in a construction trade (e.g., carpentry or multi-skills). Proven experience in kitchen fitting and working under time constraints. Strong problem-solving and organisational skills. CSCS Card, First Aid Training (Desirable). Full clean driving licence (Essential). Basic IT skills for mobile job management systems. Our ValuesWe take responsibility. We do what we say and hold ourselves accountable. We show empathy. We listen, respect, and care for our colleagues and customers. We are better together. We collaborate and celebrate diversity. We are ambitious. We strive for excellence and continuous improvement. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment. JBRP1_UKTJ
ite Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Dec 06, 2025
Full time
ite Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
Dec 06, 2025
Seasonal
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
TSS are looking for a Store Security Manager in Central London where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. PLEASE NOTE APPLICATIONS WILL NOT BE ACCEPTED WITHOUT A CV. Position: Store Security Manager Location: Central London Pay Rate: £14-15 per hour Hours: Full time - 5 days a week, including Saturday Shifts: 12 Hours (10:30-22:30) Your Time at Work Role Overview - To minimize theft within retail premises by effectively utilizing security resources - To ensure that staff conduct arrests in strict adherence to Primark's detention policy and ASCONE principles - To provide necessary training, coaching, and mentoring to staff, ensuring optimal operational performance (e.g., Induction training) - To lead, manage, and motivate a team of staff to achieve client objectives. - To ensure compliance with all legislative requirements, including licensing, health and safety, and employment law - To ensure adherence to company documentation, policies, and procedures Key Responsibilities: - Provide guidance in the day-to-day management of the security team within the store, ensuring exemplary standards of dress, conduct, and professionalism - Conduct regular team meetings to ensure all Officers are thoroughly briefed on daily operations, store objectives, policies, and procedures - Ensure that all company documentation is completed promptly following an incident or event- Auror being the main platform for reporting all Incidents - Ensure offenders are detained in accordance with Primark's detention policy/ASCONE and company procedures - Ensure that all store paperwork, including records of lost property, RLP Civil Recovery,is accurate and up to date - Act as a liaison point for all emergency services, as directed by store management - Conduct regular meetings with the store management team to discuss team performance, loss prevention, and general Key Performance Indicator (KPI) - Build partnership relations with the Police and other relevant retail/BID agencies - Report major issues, including wrongful arrests, physical assaults, etc, to the Store Management/TSS Control Center/Area Manager immediately - Ensure all records of arrests and deterrents are maintained daily for KPI analysis and potential legal requirements, utilising Auror incident reporting platforms, and other appropriate documentation - Conduct thorough induction training for all new Officers, ensuring relevant documentation is signed off in conjunction with the Area Manager - Identify and report to the Area Manager about any shortfalls in performance or conduct among team members, recommending appropriate training or remedial action - Ensure all staff are treated fairly and equally, in accordance with the company's policy - To participate in projects and working groups and to carry out any other duties that may be outside the standard remit for purposes of personal development or as may be reasonably required by the company Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Experience as a Security Supervisor or Team Leader is essential, and to succeed in this role you will also need: - SIA Door Supervision (DS) licence - Excellent team-working, organisation, and interpersonal skills - Clear and confident communication skills to interact with clients, customers, and colleagues. - High standards of personal appearance and presentation - The ability to remain calm and professional under pressure - Good computer literacy The following would also be useful, but are not essential: - SIA Public Space Surveillance (PSS) (CCTV) licence - First Aid qualification - Experience in a similar role Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T96) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Dec 06, 2025
Full time
TSS are looking for a Store Security Manager in Central London where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. PLEASE NOTE APPLICATIONS WILL NOT BE ACCEPTED WITHOUT A CV. Position: Store Security Manager Location: Central London Pay Rate: £14-15 per hour Hours: Full time - 5 days a week, including Saturday Shifts: 12 Hours (10:30-22:30) Your Time at Work Role Overview - To minimize theft within retail premises by effectively utilizing security resources - To ensure that staff conduct arrests in strict adherence to Primark's detention policy and ASCONE principles - To provide necessary training, coaching, and mentoring to staff, ensuring optimal operational performance (e.g., Induction training) - To lead, manage, and motivate a team of staff to achieve client objectives. - To ensure compliance with all legislative requirements, including licensing, health and safety, and employment law - To ensure adherence to company documentation, policies, and procedures Key Responsibilities: - Provide guidance in the day-to-day management of the security team within the store, ensuring exemplary standards of dress, conduct, and professionalism - Conduct regular team meetings to ensure all Officers are thoroughly briefed on daily operations, store objectives, policies, and procedures - Ensure that all company documentation is completed promptly following an incident or event- Auror being the main platform for reporting all Incidents - Ensure offenders are detained in accordance with Primark's detention policy/ASCONE and company procedures - Ensure that all store paperwork, including records of lost property, RLP Civil Recovery,is accurate and up to date - Act as a liaison point for all emergency services, as directed by store management - Conduct regular meetings with the store management team to discuss team performance, loss prevention, and general Key Performance Indicator (KPI) - Build partnership relations with the Police and other relevant retail/BID agencies - Report major issues, including wrongful arrests, physical assaults, etc, to the Store Management/TSS Control Center/Area Manager immediately - Ensure all records of arrests and deterrents are maintained daily for KPI analysis and potential legal requirements, utilising Auror incident reporting platforms, and other appropriate documentation - Conduct thorough induction training for all new Officers, ensuring relevant documentation is signed off in conjunction with the Area Manager - Identify and report to the Area Manager about any shortfalls in performance or conduct among team members, recommending appropriate training or remedial action - Ensure all staff are treated fairly and equally, in accordance with the company's policy - To participate in projects and working groups and to carry out any other duties that may be outside the standard remit for purposes of personal development or as may be reasonably required by the company Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Experience as a Security Supervisor or Team Leader is essential, and to succeed in this role you will also need: - SIA Door Supervision (DS) licence - Excellent team-working, organisation, and interpersonal skills - Clear and confident communication skills to interact with clients, customers, and colleagues. - High standards of personal appearance and presentation - The ability to remain calm and professional under pressure - Good computer literacy The following would also be useful, but are not essential: - SIA Public Space Surveillance (PSS) (CCTV) licence - First Aid qualification - Experience in a similar role Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T96) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
About The Role The Direct Tax Manager plays a critical role in safeguarding the companys financial health. By balancing compliance with strategic planning, they help avoid penalties, reduce unnecessary tax burdens, and support sustainable growth. This role also needs to ensure consistency across multiple jurisdictions. This is a brand new role, reporting into our new Group Tax Director, with the objective to bring direct tax returns in-house, reducing external spend, but also bringing direct tax expertise and strategy into the central tax team. This role oversees and optimizes the Groups direct tax obligations, ensuring compliance with tax laws while strategically managing tax efficiency.The different areas of the role include: Compliance Management:Ensuring the Group meets all direct tax obligations (corporate income tax, capital gains tax, withholding tax, etc.) by preparing and reviewing accurate tax returns. Strategic Tax Planning:Working with the Group Tax Director to develop and implement tax strategies to minimize liabilities and optimize the Groups tax position. Advisory Function:Providing guidance to senior stakeholders on tax implications of business decisions, mergers, acquisitions, or restructuring. Audit & Risk Oversight:Managing direct tax audits, assists re liaison with tax authorities, and mitigates risks related to direct tax exposure. Collaboration:Working closely with finance teams and external consultants to align tax practices with broader business goals. Reporting & Policy Development:Supporting the Group Tax Director in shaping tax policies and ensuring accurate reporting across the organisation, including SAO (Senior Accounting Officer) and CCO (Corporate Criminal Offence) controls and tax risk reviews. Transfer Pricing:Developing, implementing, and maintaining transfer pricing policies consistent with OECD guidelines and local regulations Tax Technology, Automation & Transformation:Playing a pivotal role in modernising the Groups tax operations. This includes leading tax process automation, improving data flows, and implementing technology and AI-enabled solutions to enhance accuracy, efficiency and control. In this role your key responsibilities will be to: Ensure compliance with evolving global tax frameworks (e.g. BEPS (Base Erosion Profits Shifting), DAC6, OECD, etc). Prepare and review corporate tax filings, across multiple countries, and directing external advisors where returns are prepared on our behalf. Ensures compliance of and timely filing of all direct tax returns. Prepare year end tax disclosures for all statutory accounts, including associate tax accounting entries. Lead RDEC (Research and Development Expenditure Credit reclaim) process and preparation and posting of RDEC Journals. Manage any cash tax payments. Produce cash tax forecasts for the Group. Lead responses to tax authority inquiries and audits. Advise on tax-efficient structures for investments and transactions. Oversee the design, implementation, and compliance of global transfer pricing policies. Develop, implement, and maintain transfer pricing policies consistent with OECD guidelines and local regulations. Prepare and review transfer pricing documentation, including Master File, Local File, and Country-by-Country Reporting. Identify and mitigate transfer pricing risks through proactive monitoring of global tax developments. Provide guidance on intercompany agreements, cross-border transactions, and restructuring projects. Monitor legislative changes and assess their impact on the business. Train the wider finance team in order to build internal expertise. Skills & Experience Extensive Corporate Tax experience, either in an Accountancy Practice or in-house within a multinational. Experience advising on mergers, acquisitions, restructuring, and cross-border tax issues Chartered Accountant (ACA, ACCA), Chartered Tax Adviser (CTA) or similar Degree in accounting, finance, economics, or similar Continuous Professional Development Ongoing training in tax legislation, compliance, and international frameworks (e.g., OECD BEPS). Hands-on experience with corporate income tax and withholding tax. Proven track record in preparing and reviewing tax returns, managing audits, andliaising with HMRC or other tax authorities. Ability to interpret complex tax legislation and apply it accurately. Precision in preparing and reviewing tax returns, ensuring compliance and minimizing risk. Ability to communicate complex tax issues in a way that non-specialists can understand. Aligns tax strategies with broader business objectives. Anticipates the impact of legislative changes on company operations. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences.We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation.Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; were proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis youll have the chance to stretch and challenge yourself in an environment thats varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, youll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. JBRP1_UKTJ
Dec 06, 2025
Full time
About The Role The Direct Tax Manager plays a critical role in safeguarding the companys financial health. By balancing compliance with strategic planning, they help avoid penalties, reduce unnecessary tax burdens, and support sustainable growth. This role also needs to ensure consistency across multiple jurisdictions. This is a brand new role, reporting into our new Group Tax Director, with the objective to bring direct tax returns in-house, reducing external spend, but also bringing direct tax expertise and strategy into the central tax team. This role oversees and optimizes the Groups direct tax obligations, ensuring compliance with tax laws while strategically managing tax efficiency.The different areas of the role include: Compliance Management:Ensuring the Group meets all direct tax obligations (corporate income tax, capital gains tax, withholding tax, etc.) by preparing and reviewing accurate tax returns. Strategic Tax Planning:Working with the Group Tax Director to develop and implement tax strategies to minimize liabilities and optimize the Groups tax position. Advisory Function:Providing guidance to senior stakeholders on tax implications of business decisions, mergers, acquisitions, or restructuring. Audit & Risk Oversight:Managing direct tax audits, assists re liaison with tax authorities, and mitigates risks related to direct tax exposure. Collaboration:Working closely with finance teams and external consultants to align tax practices with broader business goals. Reporting & Policy Development:Supporting the Group Tax Director in shaping tax policies and ensuring accurate reporting across the organisation, including SAO (Senior Accounting Officer) and CCO (Corporate Criminal Offence) controls and tax risk reviews. Transfer Pricing:Developing, implementing, and maintaining transfer pricing policies consistent with OECD guidelines and local regulations Tax Technology, Automation & Transformation:Playing a pivotal role in modernising the Groups tax operations. This includes leading tax process automation, improving data flows, and implementing technology and AI-enabled solutions to enhance accuracy, efficiency and control. In this role your key responsibilities will be to: Ensure compliance with evolving global tax frameworks (e.g. BEPS (Base Erosion Profits Shifting), DAC6, OECD, etc). Prepare and review corporate tax filings, across multiple countries, and directing external advisors where returns are prepared on our behalf. Ensures compliance of and timely filing of all direct tax returns. Prepare year end tax disclosures for all statutory accounts, including associate tax accounting entries. Lead RDEC (Research and Development Expenditure Credit reclaim) process and preparation and posting of RDEC Journals. Manage any cash tax payments. Produce cash tax forecasts for the Group. Lead responses to tax authority inquiries and audits. Advise on tax-efficient structures for investments and transactions. Oversee the design, implementation, and compliance of global transfer pricing policies. Develop, implement, and maintain transfer pricing policies consistent with OECD guidelines and local regulations. Prepare and review transfer pricing documentation, including Master File, Local File, and Country-by-Country Reporting. Identify and mitigate transfer pricing risks through proactive monitoring of global tax developments. Provide guidance on intercompany agreements, cross-border transactions, and restructuring projects. Monitor legislative changes and assess their impact on the business. Train the wider finance team in order to build internal expertise. Skills & Experience Extensive Corporate Tax experience, either in an Accountancy Practice or in-house within a multinational. Experience advising on mergers, acquisitions, restructuring, and cross-border tax issues Chartered Accountant (ACA, ACCA), Chartered Tax Adviser (CTA) or similar Degree in accounting, finance, economics, or similar Continuous Professional Development Ongoing training in tax legislation, compliance, and international frameworks (e.g., OECD BEPS). Hands-on experience with corporate income tax and withholding tax. Proven track record in preparing and reviewing tax returns, managing audits, andliaising with HMRC or other tax authorities. Ability to interpret complex tax legislation and apply it accurately. Precision in preparing and reviewing tax returns, ensuring compliance and minimizing risk. Ability to communicate complex tax issues in a way that non-specialists can understand. Aligns tax strategies with broader business objectives. Anticipates the impact of legislative changes on company operations. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences.We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation.Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; were proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis youll have the chance to stretch and challenge yourself in an environment thats varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, youll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. JBRP1_UKTJ
Job Opportunity: Human Resources Officer Location: Stockport Town Centre (Head Office, with national travel required) Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am 5pm) Salary: £26,481 £30,000 per annum Reports to: Head of People & Performance / Service Director with HR responsibility About Us Creative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion. We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations. The Role As HR Officer , you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will: Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs Monitor and report on staff sickness, progressing long-term cases to medical capability hearings Support managers with investigations, disciplinaries, grievances, capability, and performance management Deliver HR advice across conduct, welfare, flexible working, maternity/paternity, and TUPE processes Welcome and induct new employees, ensuring they receive key documentation and understand benefits Act as mediator in resolving grievances and employee conflicts Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice Organise and deliver HR training sessions Promote equality, diversity, and inclusion across the organisation What We re Looking For We re seeking a motivated HR professional with: Experience working in a HR environment (essential) Strong knowledge of employment law, good practice, and equality legislation Excellent communication, listening, and negotiation skills Ability to prioritise, problem-solve, and work under pressure High standard of written English and report-writing skills Customer-focused approach with discretion and confidentiality Flexibility to travel nationally and occasionally work evenings/weekends Desirable: Degree-level qualification or CIPD accreditation Experience in recruitment, TUPE, and staff training/facilitation Strong IT skills, including MS Office and database management Benefits We value our people and offer a comprehensive package, including: 25 days holiday 8 statutory days Pension scheme & life assurance Sick pay and probation bonus Enhanced maternity, paternity, compassionate & carer s leave Employee Assistance Service, medical & dental benefits Discounted rail tickets, staff discounts, refer-a-friend scheme Company mobile phone, laptop, and travel allowance Staff awards recognising excellence Why Join Us? This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. You ll be empowered to deliver high-quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide. Apply today and help us build a workplace where people thrive.
Dec 05, 2025
Seasonal
Job Opportunity: Human Resources Officer Location: Stockport Town Centre (Head Office, with national travel required) Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am 5pm) Salary: £26,481 £30,000 per annum Reports to: Head of People & Performance / Service Director with HR responsibility About Us Creative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion. We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations. The Role As HR Officer , you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will: Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs Monitor and report on staff sickness, progressing long-term cases to medical capability hearings Support managers with investigations, disciplinaries, grievances, capability, and performance management Deliver HR advice across conduct, welfare, flexible working, maternity/paternity, and TUPE processes Welcome and induct new employees, ensuring they receive key documentation and understand benefits Act as mediator in resolving grievances and employee conflicts Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice Organise and deliver HR training sessions Promote equality, diversity, and inclusion across the organisation What We re Looking For We re seeking a motivated HR professional with: Experience working in a HR environment (essential) Strong knowledge of employment law, good practice, and equality legislation Excellent communication, listening, and negotiation skills Ability to prioritise, problem-solve, and work under pressure High standard of written English and report-writing skills Customer-focused approach with discretion and confidentiality Flexibility to travel nationally and occasionally work evenings/weekends Desirable: Degree-level qualification or CIPD accreditation Experience in recruitment, TUPE, and staff training/facilitation Strong IT skills, including MS Office and database management Benefits We value our people and offer a comprehensive package, including: 25 days holiday 8 statutory days Pension scheme & life assurance Sick pay and probation bonus Enhanced maternity, paternity, compassionate & carer s leave Employee Assistance Service, medical & dental benefits Discounted rail tickets, staff discounts, refer-a-friend scheme Company mobile phone, laptop, and travel allowance Staff awards recognising excellence Why Join Us? This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. You ll be empowered to deliver high-quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide. Apply today and help us build a workplace where people thrive.
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 05, 2025
Full time
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women's housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have an exciting opportunity for an Initial Support Agent (known internally as a Triage & Early Interventions Officer) to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate. You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support. You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. JBRP1_UKTJ
Dec 05, 2025
Full time
We have an exciting opportunity for an Initial Support Agent (known internally as a Triage & Early Interventions Officer) to join the team in North Wales working 37.5 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. In this position you will contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs if appropriate. You will refer victims to partner agencies and contact approved suppliers to deliver services to victims. You will also direct referrals to appropriate colleagues to allocate Victim Support workers for further support. You will identify and manage the victims immediate service needs and contribute towards risk assessment processes and following agreed safe contact processes and recording all contact securely. The nature of service required will vary depending on individual circumstances and specified outcomes will be achieved through building trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. JBRP1_UKTJ
The starting salary for these full-time, permanent roles is 30,647 per annum based on a 36 hour working week. We are excited to be recruiting a new Coroner's Support Officer to join our fantastic team, based in Woking. As a Coroner's Officer you will help support the Senior Coroner deliver their judicial duties, providing a high-quality service to bereaved families by progressing cases efficiently and with empathy. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for individuals who can work at pace to make a difference to the lives of people who have lost family members, loved ones or friends. In this role, you will be responsible for recording deaths and progressing investigations referred to the Coroner in line with the Coroner's and Justice Act 2009, Coroner's (Investigations) Regulations 2013, Coroner's (Inquests) Rules 2013, and the Chief Coroner's Guidance. You will deal with HM Coroner bereaved families and a variety of third-party agencies such as Hospitals, GP surgeries, and Police on a daily basis, so clear communication and liaison is key to the role to ensure all parties are updated with the progress of referrals and are provided with appropriate support. You will need to be able to remain sympathetic and empathetic whilst working to policy and procedure. Key duties of a Coroner's Support Officer include: Use specialist knowledge to input referrals into in-house systems, manage communications promptly, and keep senior staff informed of urgent/important developments. Handle queries and complaints independently, using initiative to resolve issues. Provide accurate, efficient, and confidential support to coroner officers, organising and quality-checking your own work. Maintain and update confidential records and filing systems (manual and electronic). Summon and administer jurors, and support the Coroner during Inquest Openings and at front of house when court is open. Occasionally attend NHS mortuaries (Guildford, Chertsey, Redhill) to verify identification details before post-mortem examinations. Deal with enquiries from bereaved families with empathy and excellent customer care, championing their needs. This role is key to provide administration support for the initial investigation steps that assists the timeliness of coronial investigations. This is a hugely rewarding role that is of benefit to the residents of Surrey. Your excellent customer service and communication skills will tie in with your ability to relate to people from backgrounds which reflect the diversity of the people who live and work in Surrey. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service, the police, legal profession or other investigatory or regulatory profession. Analytical ability to perform this investigation driven role Ability to provide high levels of customer care and professionalism to members of the public Ability to write well structured, clear, and concise reports using information gathered from multiple sources Excellent IT skills and the ability to follow defined processes in a timely manner This role requires travel across the county. The role holder will need to have a full (UK) drivers' licence and the willingness and ability to travel around the county to meet the demands of the role. The job advert closes at 23:59 on 20th December 2025 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Dec 05, 2025
Full time
The starting salary for these full-time, permanent roles is 30,647 per annum based on a 36 hour working week. We are excited to be recruiting a new Coroner's Support Officer to join our fantastic team, based in Woking. As a Coroner's Officer you will help support the Senior Coroner deliver their judicial duties, providing a high-quality service to bereaved families by progressing cases efficiently and with empathy. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for individuals who can work at pace to make a difference to the lives of people who have lost family members, loved ones or friends. In this role, you will be responsible for recording deaths and progressing investigations referred to the Coroner in line with the Coroner's and Justice Act 2009, Coroner's (Investigations) Regulations 2013, Coroner's (Inquests) Rules 2013, and the Chief Coroner's Guidance. You will deal with HM Coroner bereaved families and a variety of third-party agencies such as Hospitals, GP surgeries, and Police on a daily basis, so clear communication and liaison is key to the role to ensure all parties are updated with the progress of referrals and are provided with appropriate support. You will need to be able to remain sympathetic and empathetic whilst working to policy and procedure. Key duties of a Coroner's Support Officer include: Use specialist knowledge to input referrals into in-house systems, manage communications promptly, and keep senior staff informed of urgent/important developments. Handle queries and complaints independently, using initiative to resolve issues. Provide accurate, efficient, and confidential support to coroner officers, organising and quality-checking your own work. Maintain and update confidential records and filing systems (manual and electronic). Summon and administer jurors, and support the Coroner during Inquest Openings and at front of house when court is open. Occasionally attend NHS mortuaries (Guildford, Chertsey, Redhill) to verify identification details before post-mortem examinations. Deal with enquiries from bereaved families with empathy and excellent customer care, championing their needs. This role is key to provide administration support for the initial investigation steps that assists the timeliness of coronial investigations. This is a hugely rewarding role that is of benefit to the residents of Surrey. Your excellent customer service and communication skills will tie in with your ability to relate to people from backgrounds which reflect the diversity of the people who live and work in Surrey. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service, the police, legal profession or other investigatory or regulatory profession. Analytical ability to perform this investigation driven role Ability to provide high levels of customer care and professionalism to members of the public Ability to write well structured, clear, and concise reports using information gathered from multiple sources Excellent IT skills and the ability to follow defined processes in a timely manner This role requires travel across the county. The role holder will need to have a full (UK) drivers' licence and the willingness and ability to travel around the county to meet the demands of the role. The job advert closes at 23:59 on 20th December 2025 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Your new company Working in the Resourcing and Recruitment Centre for a large public sector organisation based in Central Cardiff. The organisation offers hybrid working and is easily accessible via public transport. Your new role You will be working in a high priority delivery team, supporting the organisation's vision for a modern, inclusive, and high-performing resourcing and recruitment service: Case management Document handling and drafting Liaising with internal and external stakeholders Drafting adverts Processing applications ID checks What you'll need to succeed Proven administrative experience Proficient in the use of Microsoft Office - Excel and Outlook in particular Managing own case load Excellent communication skills - liaising with members of the public as well as internal stakeholders Must bas DBS check What you'll get in return Stepping stone into the HR profession Exposure to all areas of the business, including liaison with senior leaders. Opportunity to hone excellent customer service and communication skills, as well as an understanding and overview of HR policies, procedures and best practice. DBS check is covered by the agency. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 05, 2025
Seasonal
Your new company Working in the Resourcing and Recruitment Centre for a large public sector organisation based in Central Cardiff. The organisation offers hybrid working and is easily accessible via public transport. Your new role You will be working in a high priority delivery team, supporting the organisation's vision for a modern, inclusive, and high-performing resourcing and recruitment service: Case management Document handling and drafting Liaising with internal and external stakeholders Drafting adverts Processing applications ID checks What you'll need to succeed Proven administrative experience Proficient in the use of Microsoft Office - Excel and Outlook in particular Managing own case load Excellent communication skills - liaising with members of the public as well as internal stakeholders Must bas DBS check What you'll get in return Stepping stone into the HR profession Exposure to all areas of the business, including liaison with senior leaders. Opportunity to hone excellent customer service and communication skills, as well as an understanding and overview of HR policies, procedures and best practice. DBS check is covered by the agency. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Full time interim Admin Officer role in Exeter Your new company We are seeking a detail-oriented and analytically skilled individual to support the processing of claims under the Local Authority Treescape Fund. This role involves managing transactional activities, ensuring compliance with relevant guidelines, and delivering high-quality customer service. Job Title: Claims Processing Admin Officer Location: Bullers Hill, Exeter Duration: until 31 Mar 2026. (likely to be extended)Salary: £26,959 PAHours: 37 Hours a week (7.4 hours a week, excluding lunch) Suggested working hours: Monday to Friday, typically between 8:00/9:00 a.m. and 4:00/5:00 p.m. Please note you must drive to be able to get to this location as there is no bus routes Your new role Claims Processing & Case Management: Efficiently handle Local Authority Treescape Fund claim transactions, including amendments, remote inspection dossier preparation, and case reviews.Customer Service: Provide clear, professional verbal and written communication to customers. Ensure all interactions meet the standards set out in the FC's customer service charter.Stakeholder Liaison: Collaborate with area teams, particularly Woodland Officers, to resolve technical queries and ensure accurate claim handling.Enquiry Management: Triage public enquiries and direct them to appropriate staff or area teams as needed. What you'll need to succeed Strong analytical and problem-solving skills.Effective use of Microsoft Excel and other Microsoft Office products (e.g., Outlook, Word, Teams).Attention to detail and ability to manage multiple cases simultaneously.Excellent written and verbal communication skills.Familiarity with financial or grant processing is desirable.Ability to work independently and as part of a team. What you'll get in return Excellent rate of pay Hybrid working Paid weekly Free parking when on site Pension contribution Holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 05, 2025
Seasonal
Full time interim Admin Officer role in Exeter Your new company We are seeking a detail-oriented and analytically skilled individual to support the processing of claims under the Local Authority Treescape Fund. This role involves managing transactional activities, ensuring compliance with relevant guidelines, and delivering high-quality customer service. Job Title: Claims Processing Admin Officer Location: Bullers Hill, Exeter Duration: until 31 Mar 2026. (likely to be extended)Salary: £26,959 PAHours: 37 Hours a week (7.4 hours a week, excluding lunch) Suggested working hours: Monday to Friday, typically between 8:00/9:00 a.m. and 4:00/5:00 p.m. Please note you must drive to be able to get to this location as there is no bus routes Your new role Claims Processing & Case Management: Efficiently handle Local Authority Treescape Fund claim transactions, including amendments, remote inspection dossier preparation, and case reviews.Customer Service: Provide clear, professional verbal and written communication to customers. Ensure all interactions meet the standards set out in the FC's customer service charter.Stakeholder Liaison: Collaborate with area teams, particularly Woodland Officers, to resolve technical queries and ensure accurate claim handling.Enquiry Management: Triage public enquiries and direct them to appropriate staff or area teams as needed. What you'll need to succeed Strong analytical and problem-solving skills.Effective use of Microsoft Excel and other Microsoft Office products (e.g., Outlook, Word, Teams).Attention to detail and ability to manage multiple cases simultaneously.Excellent written and verbal communication skills.Familiarity with financial or grant processing is desirable.Ability to work independently and as part of a team. What you'll get in return Excellent rate of pay Hybrid working Paid weekly Free parking when on site Pension contribution Holiday allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hybrid working - 37 hours per week - Must pass DBS check - temporary until March 2026 Your new company Working in the Resourcing and Recruitment Centre for a large public sector organisation based in Central Cardiff. The organisation offers hybrid working and is easily accessible via public transport. Your new role You will be working in a high priority delivery team, supporting the organisation's vision for a modern, inclusive, and high-performing resourcing and recruitment service: Case management Document handling and drafting Liaising with internal and external stakeholders Drafting adverts Processing applications ID checks What you'll need to succeed Proven administrative experience Proficient in the use of Microsoft Office - Excel and Outlook in particular Managing own case load Excellent communication skills - liaising with members of the public as well as internal stakeholders Must bas DBS check What you'll get in return Stepping stone into the HR profession Exposure to all areas of the business, including liaison with senior leaders. Opportunity to hone excellent customer service and communication skills, as well as an understanding and overview of HR policies, procedures and best practice. DBS check is covered by the agency. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 04, 2025
Seasonal
Hybrid working - 37 hours per week - Must pass DBS check - temporary until March 2026 Your new company Working in the Resourcing and Recruitment Centre for a large public sector organisation based in Central Cardiff. The organisation offers hybrid working and is easily accessible via public transport. Your new role You will be working in a high priority delivery team, supporting the organisation's vision for a modern, inclusive, and high-performing resourcing and recruitment service: Case management Document handling and drafting Liaising with internal and external stakeholders Drafting adverts Processing applications ID checks What you'll need to succeed Proven administrative experience Proficient in the use of Microsoft Office - Excel and Outlook in particular Managing own case load Excellent communication skills - liaising with members of the public as well as internal stakeholders Must bas DBS check What you'll get in return Stepping stone into the HR profession Exposure to all areas of the business, including liaison with senior leaders. Opportunity to hone excellent customer service and communication skills, as well as an understanding and overview of HR policies, procedures and best practice. DBS check is covered by the agency. Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
MMP Consultancy are looking to recruit a Resident Liaison Officer in Harlow, Essex . This will be on a 12 month fixed term contract. Please note this position will require you to have a full UK Driving Licence and access to your own vehicle! Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Skills & Experience Required: Previous experience of working as a Resident Liaison Officer or Coordinator Excellent written and interpersonal skills Proven experience of delivering excellent customer care Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
Dec 04, 2025
Contractor
MMP Consultancy are looking to recruit a Resident Liaison Officer in Harlow, Essex . This will be on a 12 month fixed term contract. Please note this position will require you to have a full UK Driving Licence and access to your own vehicle! Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Skills & Experience Required: Previous experience of working as a Resident Liaison Officer or Coordinator Excellent written and interpersonal skills Proven experience of delivering excellent customer care Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales
Women's Pioneer Housing
Hammersmith And Fulham, London
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 04, 2025
Full time
Customer Services Advisor We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services. Position: Customer Services Advisor Salary: £28,357 per annum Location: Hammersmith with hybrid working Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays Contract: Permanent Closing date: Friday 19 December 2025 Interview date: Week commencing 12 January 2026 About the Role You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported. Key responsibilities include: Managing customer enquiries by phone and email, providing clear and accurate information Handling tenancy and responsive repair queries, raising works orders and keeping residents informed Keeping records and systems updated with detailed and accurate notes Liaising with contractors to ensure repairs are completed efficiently Supporting rent and service charge enquiries, including taking payments Helping to manage voids and lettings by keeping applicant information up to date Working with colleagues across the organisation to ensure a seamless and resident focused service Responding professionally to complaints and helping drive improvements based on resident feedback Ensuring all work complies with policies, procedures, safeguarding and data protection requirements About You We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience. You will have: Experience providing high quality customer service, including managing difficult conversations Excellent written and verbal communication skills Strong IT skills, including confidence using Microsoft Office Experience handling a high volume of calls Ability to prioritise workload and work to deadlines A collaborative approach and the confidence to use your own judgement Empathy, professionalism and a commitment to supporting residents An understanding of equality, diversity and inclusion It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided. About the Organisation The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services. Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
