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customer service advisor sunderland
EE
Apprentice Customer Service Advisor
EE City, Sunderland
Start date: Febuary 2026 onwards Location: EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ Salary: £21,620 plus incentives throughout the year Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What's in it for you? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620.00 per year Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Dec 05, 2025
Full time
Start date: Febuary 2026 onwards Location: EE North Tyneside - Silver Fox Way, Newcastle upon Tyne NE27 0QJ Salary: £21,620 plus incentives throughout the year Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you'd expect from Britain's most cutting-edge mobile network. We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Wondering If You're What We're Looking For? We believe in a completely personal environment, where you're treated like you want to be treated. We're committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. What's in it for you? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620.00 per year Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Glen Callum Associates Ltd
Parts Advisor
Glen Callum Associates Ltd Newcastle Upon Tyne, Tyne And Wear
Parts Advisor As a Car Parts Sales Advisor / Parts Advisor , you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories . We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts , accessories , and other aftermarket automotive products . Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team. Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington Salary: Up to 35K Basic + Bonus + Pension + 28 days annual leave inc BH Key Responsibilities: Advise customers on the sale of car parts , accessories , and specialist automotive products . Process orders through automated systems and ensure accurate dispatch of products. Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner. Assist with any other tasks and areas of the business as required. Develop and maintain excellent customer service and a strong rapport with customers. Work closely with the team to achieve sales targets and ensure customer satisfaction. The Ideal Candidate: Experience: Solid knowledge and experience in advising and selling car spares , accessories , and specialist car parts . Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket. Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential. Customer Service Skills: Exceptional telephone manner and excellent communication skills. Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary. How to Apply: To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information. Job Ref: 4240RCA
Oct 03, 2025
Full time
Parts Advisor As a Car Parts Sales Advisor / Parts Advisor , you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories . We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts , accessories , and other aftermarket automotive products . Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team. Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington Salary: Up to 35K Basic + Bonus + Pension + 28 days annual leave inc BH Key Responsibilities: Advise customers on the sale of car parts , accessories , and specialist automotive products . Process orders through automated systems and ensure accurate dispatch of products. Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner. Assist with any other tasks and areas of the business as required. Develop and maintain excellent customer service and a strong rapport with customers. Work closely with the team to achieve sales targets and ensure customer satisfaction. The Ideal Candidate: Experience: Solid knowledge and experience in advising and selling car spares , accessories , and specialist car parts . Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket. Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential. Customer Service Skills: Exceptional telephone manner and excellent communication skills. Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary. How to Apply: To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information. Job Ref: 4240RCA

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