Job Purpose Housing Solutions Reviews Officer To conduct robust and timely reviews of decisions made under Lambeth Council's Allocations Policy and in pursuit of the Council's statutory duties to the homeless. Responsibilities Housing Solutions Reviews Officer To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a Council's decision on the allocation of housing. To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions Housing Solutions Reviews Officer To ensure that statutory decisions are able to withstand, political, media and legal scrutiny. Housing Solutions Reviews Officer To provide effective, professional Review and Appeal service on behalf of the Housing Service. Housing Solutions Reviews Officer To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals. To work collaboratively with other teams within Homeless Services to deal with Reviews and Appeals within the prescribed time limits. To instruct legal services on Housing Act appeals and represent the Council in Court as and when required. To manage and control the use of costly temporary accommodation during the review and Court appeal process. To ensure that all work is carried out in accordance with the current relevant legislation, and any central government or Lambeth policies, procedures and performance measures. To contribute to the work of the Unit and report to the Review Manager. Perform administrative tasks for the Review Team. Liaise with the Legal Department to prevent any Judicial Review threats. To communicate effectively with staff within the team and the Unit in connection with review and appeal cases. To write and issue statutory review decisions for the Council and external bodies To provide an effective, efficient and professional reviews and appeals service to service users and their representatives. To have specialist knowledge of the Equality Act Care Act, Mental Health Acts, Immigration Acts, Children Act, Welfare Reform Act and the Housing Act /Homelessness Reduction Act. To provide the Review Team Manager with feedback from the Review and Appeals process in order to improve the quality of casework decisions and reduce the number of reviews and appeals. To work co-operatively and professionally with other Lambeth staff and any external agencies, voluntary bodies, statutory agencies and other organisations who have an input into the work of the Review Team. To comply with all relevant statutory requirements, Government Guidance and Codes of Conduct, Lamebth policies and procedures, professional and performance standards and good housing and homelessness practice. To assist and review in developing a full range of information and publicity for all clients as well as internal procedures and other stakeholders To deputise for Review Manager as and when necessary. To provide quality assurance and control to improve service delivery where customers have received unlawful decisions To protect the Councils reputation and other Councils in terms of legal costs and other publicity when conducting reviews. To attend case conferences relating homelessness reviews and vulnerable high risk customers To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information data base To understand the value of information to the council and to contribute to good information governance by keeping information safe, accurate and up to date and available to those who need it. The officer is required to abide by the council's information governance policies. To develop effective working relationships with colleagues within Lambeth, other council and statutory services, external bodies, service users, landlords as well as voluntary and other housing organisations and ensure effective referrals. To deal with enquiries, complaints and correspondence from clients and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council's complaints and enquiries procedure. This may include preparing information to support court cases for which the post-holder is responsible. This position is complex with the potholder being required to liaise with customers, statutory organisation, advocates, solicitors and third sector providers to arrive at a sustainable housing solution for customers with complex and multiple needs for example mental health combined with drug and or alcohol addiction. Any other duties appropriate to the post and grade.
Apr 01, 2026
Contractor
Job Purpose Housing Solutions Reviews Officer To conduct robust and timely reviews of decisions made under Lambeth Council's Allocations Policy and in pursuit of the Council's statutory duties to the homeless. Responsibilities Housing Solutions Reviews Officer To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a Council's decision on the allocation of housing. To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions Housing Solutions Reviews Officer To ensure that statutory decisions are able to withstand, political, media and legal scrutiny. Housing Solutions Reviews Officer To provide effective, professional Review and Appeal service on behalf of the Housing Service. Housing Solutions Reviews Officer To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals. To work collaboratively with other teams within Homeless Services to deal with Reviews and Appeals within the prescribed time limits. To instruct legal services on Housing Act appeals and represent the Council in Court as and when required. To manage and control the use of costly temporary accommodation during the review and Court appeal process. To ensure that all work is carried out in accordance with the current relevant legislation, and any central government or Lambeth policies, procedures and performance measures. To contribute to the work of the Unit and report to the Review Manager. Perform administrative tasks for the Review Team. Liaise with the Legal Department to prevent any Judicial Review threats. To communicate effectively with staff within the team and the Unit in connection with review and appeal cases. To write and issue statutory review decisions for the Council and external bodies To provide an effective, efficient and professional reviews and appeals service to service users and their representatives. To have specialist knowledge of the Equality Act Care Act, Mental Health Acts, Immigration Acts, Children Act, Welfare Reform Act and the Housing Act /Homelessness Reduction Act. To provide the Review Team Manager with feedback from the Review and Appeals process in order to improve the quality of casework decisions and reduce the number of reviews and appeals. To work co-operatively and professionally with other Lambeth staff and any external agencies, voluntary bodies, statutory agencies and other organisations who have an input into the work of the Review Team. To comply with all relevant statutory requirements, Government Guidance and Codes of Conduct, Lamebth policies and procedures, professional and performance standards and good housing and homelessness practice. To assist and review in developing a full range of information and publicity for all clients as well as internal procedures and other stakeholders To deputise for Review Manager as and when necessary. To provide quality assurance and control to improve service delivery where customers have received unlawful decisions To protect the Councils reputation and other Councils in terms of legal costs and other publicity when conducting reviews. To attend case conferences relating homelessness reviews and vulnerable high risk customers To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken, and keep other records necessary to provide an adequate management information data base To understand the value of information to the council and to contribute to good information governance by keeping information safe, accurate and up to date and available to those who need it. The officer is required to abide by the council's information governance policies. To develop effective working relationships with colleagues within Lambeth, other council and statutory services, external bodies, service users, landlords as well as voluntary and other housing organisations and ensure effective referrals. To deal with enquiries, complaints and correspondence from clients and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council's complaints and enquiries procedure. This may include preparing information to support court cases for which the post-holder is responsible. This position is complex with the potholder being required to liaise with customers, statutory organisation, advocates, solicitors and third sector providers to arrive at a sustainable housing solution for customers with complex and multiple needs for example mental health combined with drug and or alcohol addiction. Any other duties appropriate to the post and grade.
Joshua Robert Recruitment
Peterborough, Cambridgeshire
Job Role - Investigation Officer Location - Peterborough Job Type - Contract Salary - £300.00 daily rate About the Role Our clint is looking for skilled and motivated Investigation Officers (HEO Complex Caseworkers) to join their Asylum Operations team. This is a challenging and rewarding role where you will manage complex, high-risk cases involving asylum seekers accommodated by the Home Office. Reporting to SEO Multi-Agency Regional Risk Leads, you will play a vital role in identifying, assessing and managing risks to public safety. Acting as a key link between asylum claimants and statutory agencies, you will ensure that risks are effectively escalated, managed and mitigated through strong partnership working. This role is not about direct enforcement. Instead, you will provide critical oversight, coordination and assurance working collaboratively with partners such as police, local authorities, and safeguarding bodies to reduce harm and support effective case resolution. Why Join Us? This is an opportunity to contribute to work that directly impacts public safety and supports vulnerable individuals. You will operate in a fast-paced, high-profile environment where your decisions and judgement will make a tangible difference. Key Responsibilities Manage a caseload of complex, high-risk asylum cases, ensuring risks are actively monitored and addressed Gather, analyse, and assess intelligence from multiple sources to evaluate threat, harm, and risk Act as a central point of coordination between asylum claimants and statutory partners with legal enforcement powers Escalate risks appropriately and ensure robust multi-agency responses are in place Work collaboratively with police, local authorities, safeguarding teams, and other partners within a public protection framework Support efforts to reduce reoffending and non-compliance, contributing to safer communities Promote compliance with asylum processes and support progression of cases toward resolution Identify and mitigate risks of harm to the public, staff, and individuals within the asylum estate Maintain accurate, detailed case records and produce high-quality reports and risk assessments Contribute to continuous improvement by identifying trends, risks, and opportunities for better ways of working About You You are a confident decision-maker with strong analytical skills and the ability to work effectively in complex and sensitive environments. You are comfortable working with ambiguity, managing competing priorities and engaging with a wide range of stakeholders. You bring a collaborative mindset and are skilled at building effective working relationships across organisational boundaries to deliver shared outcomes. Essential Experience Experience managing complex or high-risk cases, ideally within a public protection, safeguarding, or offender management environment Proven ability to assess risk and make sound, evidence-based decisions under pressure Experience of working with multiple agencies or stakeholders to deliver coordinated outcomes Strong analytical and information-handling skills, with the ability to interpret and act on complex data Experience of working in a fast-paced operational environment with competing priorities Desirable Experience Knowledge of asylum, immigration, or public protection frameworks Experience working with vulnerable individuals or within safeguarding settings Familiarity with risk management tools and multi-agency working practices (e.g., MAPPA or similar frameworks) Key Skills Excellent communication and interpersonal skills, with the ability to influence and challenge where necessary Strong organisational skills and attention to detail Resilience and professionalism when dealing with sensitive and potentially distressing situations Ability to work independently while contributing to a wider team
Mar 31, 2026
Contractor
Job Role - Investigation Officer Location - Peterborough Job Type - Contract Salary - £300.00 daily rate About the Role Our clint is looking for skilled and motivated Investigation Officers (HEO Complex Caseworkers) to join their Asylum Operations team. This is a challenging and rewarding role where you will manage complex, high-risk cases involving asylum seekers accommodated by the Home Office. Reporting to SEO Multi-Agency Regional Risk Leads, you will play a vital role in identifying, assessing and managing risks to public safety. Acting as a key link between asylum claimants and statutory agencies, you will ensure that risks are effectively escalated, managed and mitigated through strong partnership working. This role is not about direct enforcement. Instead, you will provide critical oversight, coordination and assurance working collaboratively with partners such as police, local authorities, and safeguarding bodies to reduce harm and support effective case resolution. Why Join Us? This is an opportunity to contribute to work that directly impacts public safety and supports vulnerable individuals. You will operate in a fast-paced, high-profile environment where your decisions and judgement will make a tangible difference. Key Responsibilities Manage a caseload of complex, high-risk asylum cases, ensuring risks are actively monitored and addressed Gather, analyse, and assess intelligence from multiple sources to evaluate threat, harm, and risk Act as a central point of coordination between asylum claimants and statutory partners with legal enforcement powers Escalate risks appropriately and ensure robust multi-agency responses are in place Work collaboratively with police, local authorities, safeguarding teams, and other partners within a public protection framework Support efforts to reduce reoffending and non-compliance, contributing to safer communities Promote compliance with asylum processes and support progression of cases toward resolution Identify and mitigate risks of harm to the public, staff, and individuals within the asylum estate Maintain accurate, detailed case records and produce high-quality reports and risk assessments Contribute to continuous improvement by identifying trends, risks, and opportunities for better ways of working About You You are a confident decision-maker with strong analytical skills and the ability to work effectively in complex and sensitive environments. You are comfortable working with ambiguity, managing competing priorities and engaging with a wide range of stakeholders. You bring a collaborative mindset and are skilled at building effective working relationships across organisational boundaries to deliver shared outcomes. Essential Experience Experience managing complex or high-risk cases, ideally within a public protection, safeguarding, or offender management environment Proven ability to assess risk and make sound, evidence-based decisions under pressure Experience of working with multiple agencies or stakeholders to deliver coordinated outcomes Strong analytical and information-handling skills, with the ability to interpret and act on complex data Experience of working in a fast-paced operational environment with competing priorities Desirable Experience Knowledge of asylum, immigration, or public protection frameworks Experience working with vulnerable individuals or within safeguarding settings Familiarity with risk management tools and multi-agency working practices (e.g., MAPPA or similar frameworks) Key Skills Excellent communication and interpersonal skills, with the ability to influence and challenge where necessary Strong organisational skills and attention to detail Resilience and professionalism when dealing with sensitive and potentially distressing situations Ability to work independently while contributing to a wider team
BLACK COUNTRY WOMEN'S AID
West Bromwich, West Midlands
Black Country Women's Aid Let us introduce ourselves Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx) The Engagement Officer will join CeAnEx, and its highly regarded Community Engagement Project, run by Black Country Women's Aid. The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands. We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime. Although we are an independent charity, we work closely with law enforcement and partner agencies. Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond. Job Role Job Title: Engagement Officer (Romani-speaker) Position available: Temporary part-time position (16 hours per week) until end of March 2026. Salary: £12,948.48 pro rata (£30,348.00 FTE) Is this you? We are looking for a candidate who can speak English and Romani. The ability to speak Romanian is also beneficial. Experience of working with vulnerable people is an advantage. The Role: This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation. You will be involved in a variety of activities, including (but not limited to): Improving our cultural awareness when working with Roma women. Visits to sex work locations throughout the West Midlands Support for victims Involvement in BCWA's FCDO-funded Romania Project, aimed at tackling the trafficking of women from Romania to the UK To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. Informal enquiries can be made with Louise Brown, CeAnEx's Director. Please contact to arrange a call. CVs will not be accepted. Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: a professional from your centre of study, for instance, a teacher, lecturer or headteacher GP or health visitor a character reference from a person who knows you a civil servant from a government agency a bank manager DBS All positions are subject to DBS checks at the relevant level.
Oct 08, 2025
Full time
Black Country Women's Aid Let us introduce ourselves Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. Centre for the Analysis of Exploitation (CeAnEx) The Engagement Officer will join CeAnEx, and its highly regarded Community Engagement Project, run by Black Country Women's Aid. The Centre, based within BCWA, does innovative work to identify and support women who are sexually exploited in the West Midlands. We are a small, passionate team working on the ground in communities, and we combine this with open source intelligence and traditional academic research methods to identify victims of organised crime. Although we are an independent charity, we work closely with law enforcement and partner agencies. Our work is at the cutting edge, helping to develop new perspectives on human trafficking and sexual exploitation in the UK and beyond. Job Role Job Title: Engagement Officer (Romani-speaker) Position available: Temporary part-time position (16 hours per week) until end of March 2026. Salary: £12,948.48 pro rata (£30,348.00 FTE) Is this you? We are looking for a candidate who can speak English and Romani. The ability to speak Romanian is also beneficial. Experience of working with vulnerable people is an advantage. The Role: This is a unique, exciting and rewarding role, allowing the successful candidate to make a significant contribution to tackling exploitation. You will be involved in a variety of activities, including (but not limited to): Improving our cultural awareness when working with Roma women. Visits to sex work locations throughout the West Midlands Support for victims Involvement in BCWA's FCDO-funded Romania Project, aimed at tackling the trafficking of women from Romania to the UK To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. Informal enquiries can be made with Louise Brown, CeAnEx's Director. Please contact to arrange a call. CVs will not be accepted. Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UK Under Section 8 of the Asylum and Immigration Act, as a responsible employer, we need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: a professional from your centre of study, for instance, a teacher, lecturer or headteacher GP or health visitor a character reference from a person who knows you a civil servant from a government agency a bank manager DBS All positions are subject to DBS checks at the relevant level.
Gloucestershire County Council
Gloucester, Gloucestershire
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Oct 02, 2025
Full time
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.