Your New CompanyA confidential, market-leading organisation within the automotive sector is seeking a talented Projects and Operations Analyst to join their Administration team. This is an exciting opportunity to combine data analytics, administration, and project coordination in a role that directly supports business performance. Key Vacancy Information Permanent job To start ASAP Full-time hours Monday-Friday 9am -5pm 35 hours 30000- 35000 Free parking Modern Office facilities Office location - Barnsley Applicants will ideally be local to the area of Barnsley. 1-2 Days Hybrid work from home after probationary period. Excellent Data Analysis experience required. Your New Role This position will report to the Department Controller and you will play a vital role in supporting vehicle sales through proactive data reporting and advanced data analysis. Additionally, you will initially support the Department Controller with the implementation of a new system in the UK. This will involve producing data reports and arranging meetings for the projects and following up on agendas and project actions. Duties of the role will include; Capturing and processing details of returning vehicle information, managing recharge workflows. Preparing monthly stock reports in Excel Calculating late return fees, excess mileage, and damage costs, and managing recharges in collaboration with technical specialists. Data analysis and reporting performance Stock reporting Drive automation and continuous improvement in reporting processes Provide cross-functional support to sales administration. Coordinate project activities, including process mapping, interface testing, and ongoing enhancements with the wider IT Team. What You'll Need to Succeed Advanced Excel skills (including formulas, pivot tables, VLOOKUP). Proficiency in Power BI, Power Query, Power Pivot, and Power Automate. Strong data analysis and reporting capabilities. Experience in project coordination would be advantageous. Excellent communication and relationship-building skills. Highly organised What You'll Get in ReturnPermanent job Barnsley location Applicants will live locally to the area 1-2 days hybrid working offered after training To start ASAP Full time hours Monday - Friday 9am -5pm 35 hours 30000 - 35,000 Free parking Modern Office facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
Your New CompanyA confidential, market-leading organisation within the automotive sector is seeking a talented Projects and Operations Analyst to join their Administration team. This is an exciting opportunity to combine data analytics, administration, and project coordination in a role that directly supports business performance. Key Vacancy Information Permanent job To start ASAP Full-time hours Monday-Friday 9am -5pm 35 hours 30000- 35000 Free parking Modern Office facilities Office location - Barnsley Applicants will ideally be local to the area of Barnsley. 1-2 Days Hybrid work from home after probationary period. Excellent Data Analysis experience required. Your New Role This position will report to the Department Controller and you will play a vital role in supporting vehicle sales through proactive data reporting and advanced data analysis. Additionally, you will initially support the Department Controller with the implementation of a new system in the UK. This will involve producing data reports and arranging meetings for the projects and following up on agendas and project actions. Duties of the role will include; Capturing and processing details of returning vehicle information, managing recharge workflows. Preparing monthly stock reports in Excel Calculating late return fees, excess mileage, and damage costs, and managing recharges in collaboration with technical specialists. Data analysis and reporting performance Stock reporting Drive automation and continuous improvement in reporting processes Provide cross-functional support to sales administration. Coordinate project activities, including process mapping, interface testing, and ongoing enhancements with the wider IT Team. What You'll Need to Succeed Advanced Excel skills (including formulas, pivot tables, VLOOKUP). Proficiency in Power BI, Power Query, Power Pivot, and Power Automate. Strong data analysis and reporting capabilities. Experience in project coordination would be advantageous. Excellent communication and relationship-building skills. Highly organised What You'll Get in ReturnPermanent job Barnsley location Applicants will live locally to the area 1-2 days hybrid working offered after training To start ASAP Full time hours Monday - Friday 9am -5pm 35 hours 30000 - 35,000 Free parking Modern Office facilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are looking for an organised and proactive Service Coordinator to support service operations within the Refrigeration Industry. This role plays a key part in ensuring service activities run smoothly, acting as the main link between customers, technicians and internal teams. Key Responsibilities Schedule and coordinate service technicians efficiently Manage service bookings, work orders and all associated job documentation Act as a central point of contact for customers, technicians and internal departments Monitor job progress and ensure work is completed on time About You Previous experience in a service coordination or administrative Strong organisational skills with the ability to manage multiple priorities Clear and confident communication skills Comfortable using service management systems and Microsoft Office Able to work effectively in a fast-paced environment Salary - 28,000 - 30,000 For more information about the role, apply today! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Feb 27, 2026
Full time
We are looking for an organised and proactive Service Coordinator to support service operations within the Refrigeration Industry. This role plays a key part in ensuring service activities run smoothly, acting as the main link between customers, technicians and internal teams. Key Responsibilities Schedule and coordinate service technicians efficiently Manage service bookings, work orders and all associated job documentation Act as a central point of contact for customers, technicians and internal departments Monitor job progress and ensure work is completed on time About You Previous experience in a service coordination or administrative Strong organisational skills with the ability to manage multiple priorities Clear and confident communication skills Comfortable using service management systems and Microsoft Office Able to work effectively in a fast-paced environment Salary - 28,000 - 30,000 For more information about the role, apply today! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Business Development Manager £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Remote (2 days a month in London office - flexible) Highly talented Business Development Manager required for a leading tech focused media business. You'll be responsible for generating sponsorship and digital marketing sales across their global portfolio of events and products. Our client runs a global series of B2B events and publishes industry-leading content for tech managers and leaders. They're a smart, friendly, and fast-moving team that delights their audience and partners through brilliant experiences and meaningful connections. This is a highly consultative, solutions-led sales role suited to someone who enjoys building long-term client relationships, shaping campaigns, and consistently exceeding revenue targets. You'll sell across a mix of event sponsorship, branded content, advertising and digital products, working closely with sales, marketing, operations and production teams to deliver exceptional outcomes for clients. Candidate Profile: 3+ years' experience in a B2B sales role - Ideally event sponsorship / Digital marketing solutions A proven track record of exceeding personal sales targets and driving results Experience selling portfolio-based solutions, ideally across events and digital products. Background in event sponsorship sales and/or digital marketing solutions (experience in one is required; both preferred) Demonstrated success selling into and growing complex client organisations L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 27, 2026
Full time
Business Development Manager £50,000 - £60,000 + Uncapped Commission + Excellent Benefits Remote (2 days a month in London office - flexible) Highly talented Business Development Manager required for a leading tech focused media business. You'll be responsible for generating sponsorship and digital marketing sales across their global portfolio of events and products. Our client runs a global series of B2B events and publishes industry-leading content for tech managers and leaders. They're a smart, friendly, and fast-moving team that delights their audience and partners through brilliant experiences and meaningful connections. This is a highly consultative, solutions-led sales role suited to someone who enjoys building long-term client relationships, shaping campaigns, and consistently exceeding revenue targets. You'll sell across a mix of event sponsorship, branded content, advertising and digital products, working closely with sales, marketing, operations and production teams to deliver exceptional outcomes for clients. Candidate Profile: 3+ years' experience in a B2B sales role - Ideally event sponsorship / Digital marketing solutions A proven track record of exceeding personal sales targets and driving results Experience selling portfolio-based solutions, ideally across events and digital products. Background in event sponsorship sales and/or digital marketing solutions (experience in one is required; both preferred) Demonstrated success selling into and growing complex client organisations L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
A leading brand experience agency is looking for an experienced Finance & Operations Manager to join the team. Our values guide everything we do: putting people first, striving for execution excellence, attracting top talent, working with agility, and taking ownership.Summary of Role We are seeking an experienced, organised, and proactive Finance & Operations Manager to support the CEO and wider team. In this role, you will oversee the agency s financial health and operational efficiency, ensuring smooth, scalable processes across all departments. You will work alongside a dedicated and dynamic events team delivering projects across the UK, US, and international markets. Your work will directly enable the delivery of world-class live, digital, and hybrid experiences by providing financial oversight and operational guidance to support business growth and high-quality project delivery.Package Annual salary: £45,000 £60,000 Hybrid working: 3 days per week in the office (London), 2 days work from home Annual leave: 25 days + bank holidays + day off on your birthday Pension: salary sacrifice with flexible contributions Family benefits: workplace childcare salary sacrifice scheme Financial wellbeing: access to a financial guidance platform (including access to specialist advisers) Key Responsibilities Financial Management Oversee the agency s full financial function Lead budgeting and forecasting initiatives Maintain cash flow, manage accounts payable/receivable, and perform bank reconciliations to ensure accurate financial records Manage payroll operations, staff expenses, and credit card payments Support project teams with budget creation, approval, and reconciliation in project finance systems Review and approve purchase orders, providing oversight of project and operational spend Review project timesheets against actual time spent on a weekly basis Manage FX requirements for international operations, including currency purchases and FX payments as needed Ensure compliance with statutory obligations Operational Management Oversee company operations including office management, IT, hardware, and supplies, ensuring smooth day-to-day functioning Lead office operations and environment management Provide operational support to the leadership and project teams Lead HR and people operations Review, update, and enforce company policies and procedures Support recruitment, onboarding, and training initiatives Manage insurance renewals and supplier relationships, including contracts, NDAs, and negotiations with clients and vendors Serve as the designated contact for Information Security, IT, and ISO27001 compliance Required Experience Extensive experience (10+ years) in financial and operational management within live events, creative, or brand experience agencies, with direct oversight of budgeting, forecasting, cash flow, and operational processes Proven ability to manage multiple financial and operational tasks and meet tight deadlines under pressure in a fast-paced environment Experience maintaining highly organised systems and accurate financial records, including accounts, reconciliations, payroll, VAT, and project budgets, with strong attention to detail Experience adapting to new processes, tools, and responsibilities in a proactive and enthusiastic manner, including implementing operational improvements and optimising workflows across teams Hands-on experience using cloud accounting software for accounting, reporting, payroll, and financial oversight, supporting both operational and strategic decision-making Demonstrated competence using collaborative office tools to manage workflows, reporting, team collaboration, and documentation across departments About Us We are a global brand experience agency creating human-centred live and virtual experiences that exceed client expectations. Working with industry-leading brands, we combine creativity, meticulous execution, and audience-focused design to deliver seamless, high-impact events from concept through to digital, hybrid, and large-scale activations. We foster a culture of growth, collaboration, and accountability.
Feb 27, 2026
Full time
A leading brand experience agency is looking for an experienced Finance & Operations Manager to join the team. Our values guide everything we do: putting people first, striving for execution excellence, attracting top talent, working with agility, and taking ownership.Summary of Role We are seeking an experienced, organised, and proactive Finance & Operations Manager to support the CEO and wider team. In this role, you will oversee the agency s financial health and operational efficiency, ensuring smooth, scalable processes across all departments. You will work alongside a dedicated and dynamic events team delivering projects across the UK, US, and international markets. Your work will directly enable the delivery of world-class live, digital, and hybrid experiences by providing financial oversight and operational guidance to support business growth and high-quality project delivery.Package Annual salary: £45,000 £60,000 Hybrid working: 3 days per week in the office (London), 2 days work from home Annual leave: 25 days + bank holidays + day off on your birthday Pension: salary sacrifice with flexible contributions Family benefits: workplace childcare salary sacrifice scheme Financial wellbeing: access to a financial guidance platform (including access to specialist advisers) Key Responsibilities Financial Management Oversee the agency s full financial function Lead budgeting and forecasting initiatives Maintain cash flow, manage accounts payable/receivable, and perform bank reconciliations to ensure accurate financial records Manage payroll operations, staff expenses, and credit card payments Support project teams with budget creation, approval, and reconciliation in project finance systems Review and approve purchase orders, providing oversight of project and operational spend Review project timesheets against actual time spent on a weekly basis Manage FX requirements for international operations, including currency purchases and FX payments as needed Ensure compliance with statutory obligations Operational Management Oversee company operations including office management, IT, hardware, and supplies, ensuring smooth day-to-day functioning Lead office operations and environment management Provide operational support to the leadership and project teams Lead HR and people operations Review, update, and enforce company policies and procedures Support recruitment, onboarding, and training initiatives Manage insurance renewals and supplier relationships, including contracts, NDAs, and negotiations with clients and vendors Serve as the designated contact for Information Security, IT, and ISO27001 compliance Required Experience Extensive experience (10+ years) in financial and operational management within live events, creative, or brand experience agencies, with direct oversight of budgeting, forecasting, cash flow, and operational processes Proven ability to manage multiple financial and operational tasks and meet tight deadlines under pressure in a fast-paced environment Experience maintaining highly organised systems and accurate financial records, including accounts, reconciliations, payroll, VAT, and project budgets, with strong attention to detail Experience adapting to new processes, tools, and responsibilities in a proactive and enthusiastic manner, including implementing operational improvements and optimising workflows across teams Hands-on experience using cloud accounting software for accounting, reporting, payroll, and financial oversight, supporting both operational and strategic decision-making Demonstrated competence using collaborative office tools to manage workflows, reporting, team collaboration, and documentation across departments About Us We are a global brand experience agency creating human-centred live and virtual experiences that exceed client expectations. Working with industry-leading brands, we combine creativity, meticulous execution, and audience-focused design to deliver seamless, high-impact events from concept through to digital, hybrid, and large-scale activations. We foster a culture of growth, collaboration, and accountability.
The Job Our client is seeking an experienced Poultry Farm Manager to take full responsibility for the day-to-day operation of a broiler farm in East Yorkshire. The role is focused on delivering strong bird performance in line with business strategy, ensuring the highest standards of welfare, weight, quality, and cost efficiency. You will have end to end responsibility for stock management, people leadership, compliance, and site standards, working closely with the Area Manager to ensure issues are identified early and resolved effectively. This is a hands-on, high-accountability role suited to someone comfortable managing both birds and people in a fast-paced, high-welfare environment. The Company Our client operates modern, performance-driven broiler operations with a strong emphasis on animal welfare, compliance and continuous improvement. They invest in their people, systems, and sites and expect high standards across all areas of the business. The Candidate Proven experience managing a broiler poultry unit, with strong stockmanship and welfare focus Sound understanding of ventilation, heating, feed, water, litter, and lighting control Strong biosecurity discipline and experience working to assurance schemes and Codes of Practice Confident people management skills, including staff supervision, training, performance management and rotas Experience managing contractors and maintaining site standards and security High attention to detail with paperwork, compliance, audits, and reporting Ability to prioritise, work under pressure, and operate with minimal supervision Flexible approach to working hours, including weekends, early mornings, and evenings as required The Package Competitive salary, dependent on experience Long-term, stable role within a well-structured operation Training and development aligned with Poultry Passport and industry standards Opportunity to run a site with autonomy and clear operational support Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Feb 27, 2026
Full time
The Job Our client is seeking an experienced Poultry Farm Manager to take full responsibility for the day-to-day operation of a broiler farm in East Yorkshire. The role is focused on delivering strong bird performance in line with business strategy, ensuring the highest standards of welfare, weight, quality, and cost efficiency. You will have end to end responsibility for stock management, people leadership, compliance, and site standards, working closely with the Area Manager to ensure issues are identified early and resolved effectively. This is a hands-on, high-accountability role suited to someone comfortable managing both birds and people in a fast-paced, high-welfare environment. The Company Our client operates modern, performance-driven broiler operations with a strong emphasis on animal welfare, compliance and continuous improvement. They invest in their people, systems, and sites and expect high standards across all areas of the business. The Candidate Proven experience managing a broiler poultry unit, with strong stockmanship and welfare focus Sound understanding of ventilation, heating, feed, water, litter, and lighting control Strong biosecurity discipline and experience working to assurance schemes and Codes of Practice Confident people management skills, including staff supervision, training, performance management and rotas Experience managing contractors and maintaining site standards and security High attention to detail with paperwork, compliance, audits, and reporting Ability to prioritise, work under pressure, and operate with minimal supervision Flexible approach to working hours, including weekends, early mornings, and evenings as required The Package Competitive salary, dependent on experience Long-term, stable role within a well-structured operation Training and development aligned with Poultry Passport and industry standards Opportunity to run a site with autonomy and clear operational support Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Commercial Officer Edinburgh Contract - 12 Months Salary 35.00 per hour Umbrella ARM has an exciting opportunity for a Commercial Officer to join a fast paced team at a Global Defence Company. The role will be responsible for providing commercial support across the Surveillance portfolio, including leading smaller bid activity. Whilst the delivery of the existing contracts is not complex, the role requires building strong relationships with the IPT and customer team, to enhance collaboration and identify opportunities for growth The Role: Support the Contracts Manager in the area, developing and maintaining strong customer relationships, whilst building a visible commercial on site. Represent the commercial function in stakeholder meetings, including attending independently without senior support, where appropriate. Support the preparation and submission of bids, ensuring proposals are aligned with customer requirements, maximise value and provide innovative solutions (with Contracts Manager support). Deputise for Contracts Manager by attending meetings and providing continuity when required. Providing ad-hoc support to additional bid activity outside the surveillance area. Manage day to day contract administration, including repeatable low-value proposals, SAP transactions, credit and debit notes and debt management activities Requirements: A working knowledge of SAP is desirable Intermediate Excel Skills A self-starter that takes accountability for the allocated tasks A working knowledge of the company?s processes is desirable An understanding of Military Export Customer support organisation, operations, commercial and management structure is desirable Knowledge of Military Export use of LH products and services is desirable Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Feb 27, 2026
Contractor
Commercial Officer Edinburgh Contract - 12 Months Salary 35.00 per hour Umbrella ARM has an exciting opportunity for a Commercial Officer to join a fast paced team at a Global Defence Company. The role will be responsible for providing commercial support across the Surveillance portfolio, including leading smaller bid activity. Whilst the delivery of the existing contracts is not complex, the role requires building strong relationships with the IPT and customer team, to enhance collaboration and identify opportunities for growth The Role: Support the Contracts Manager in the area, developing and maintaining strong customer relationships, whilst building a visible commercial on site. Represent the commercial function in stakeholder meetings, including attending independently without senior support, where appropriate. Support the preparation and submission of bids, ensuring proposals are aligned with customer requirements, maximise value and provide innovative solutions (with Contracts Manager support). Deputise for Contracts Manager by attending meetings and providing continuity when required. Providing ad-hoc support to additional bid activity outside the surveillance area. Manage day to day contract administration, including repeatable low-value proposals, SAP transactions, credit and debit notes and debt management activities Requirements: A working knowledge of SAP is desirable Intermediate Excel Skills A self-starter that takes accountability for the allocated tasks A working knowledge of the company?s processes is desirable An understanding of Military Export Customer support organisation, operations, commercial and management structure is desirable Knowledge of Military Export use of LH products and services is desirable Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Next Chapter Talent Limited
Basingstoke, Hampshire
Next Chapter Talent is delighted to be partnering with a well-regarded property management organisation to recruit a Customer Specialist - Property Maintenance. This is a hands-on, customer-facing role that blends home and office working, giving you the flexibility to maintain a positive work/life balance while developing your career. You'll play a key part in ensuring repairs and maintenance cases are managed efficiently, professionally, and with a personalised approach for every customer. The Role As a Customer Specialist, you will: Take ownership of property repairs and maintenance cases from start to finish Coordinate works with contractors and liaise with key stakeholders Engage directly with customers to understand and resolve their queries Keep all systems and records up to date, maintaining high-quality, accurate data Provide clear, timely updates to customers and internal teams This role offers the chance to gain broad experience in property operations, while working within a structured and supportive environment. What We're Looking For We want to hear from candidates who can demonstrate: Knowledge of property repairs or a maintenance background Strong organisational skills and the ability to self-motivate Experience working collaboratively with colleagues and external partners Confidence in using multiple computer systems Previous experience engaging with customers in a fast-paced environment Ability to prioritise tasks and meet deadlines effectively What's On Offer You'll join a collaborative, dynamic Customer Services team and have the opportunity to develop your skills and experience within a growing property services environment. Key benefits include: 25 days' holiday + bank holidays (increasing annually to 30 days) Flexi holiday 3 wellbeing days and 2 paid volunteering days Generous matched pension scheme and life cover Optional private medical, dental, and critical illness cover Wellbeing discounts, including gym memberships Why This Role Matters This is your chance to join an organisation that makes a real difference in people's lives. You'll be part of a team where your contribution is valued, your development is supported, and your work has a tangible impact on customers and communities. Please note: This overview is designed to give a clear sense of the role, though it isn't an exhaustive list of every responsibility or requirement. To learn more about this opportunity, please reach out to Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you're considering a new challenge or are recruiting for your team, please get in touch.
Feb 27, 2026
Full time
Next Chapter Talent is delighted to be partnering with a well-regarded property management organisation to recruit a Customer Specialist - Property Maintenance. This is a hands-on, customer-facing role that blends home and office working, giving you the flexibility to maintain a positive work/life balance while developing your career. You'll play a key part in ensuring repairs and maintenance cases are managed efficiently, professionally, and with a personalised approach for every customer. The Role As a Customer Specialist, you will: Take ownership of property repairs and maintenance cases from start to finish Coordinate works with contractors and liaise with key stakeholders Engage directly with customers to understand and resolve their queries Keep all systems and records up to date, maintaining high-quality, accurate data Provide clear, timely updates to customers and internal teams This role offers the chance to gain broad experience in property operations, while working within a structured and supportive environment. What We're Looking For We want to hear from candidates who can demonstrate: Knowledge of property repairs or a maintenance background Strong organisational skills and the ability to self-motivate Experience working collaboratively with colleagues and external partners Confidence in using multiple computer systems Previous experience engaging with customers in a fast-paced environment Ability to prioritise tasks and meet deadlines effectively What's On Offer You'll join a collaborative, dynamic Customer Services team and have the opportunity to develop your skills and experience within a growing property services environment. Key benefits include: 25 days' holiday + bank holidays (increasing annually to 30 days) Flexi holiday 3 wellbeing days and 2 paid volunteering days Generous matched pension scheme and life cover Optional private medical, dental, and critical illness cover Wellbeing discounts, including gym memberships Why This Role Matters This is your chance to join an organisation that makes a real difference in people's lives. You'll be part of a team where your contribution is valued, your development is supported, and your work has a tangible impact on customers and communities. Please note: This overview is designed to give a clear sense of the role, though it isn't an exhaustive list of every responsibility or requirement. To learn more about this opportunity, please reach out to Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you're considering a new challenge or are recruiting for your team, please get in touch.
Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package Salary: £60,000 per annum Management Performance-Linked Bonus Additional Departmental Operations & Growth Bonuses Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) Private Office : fully equipped office facilities Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience Contribute to the development and execution of group brand strategy, service standards, and corporate culture. Continuously enhance guest experience and protect and elevate brand reputation. Drive innovative marketing and brand promotion initiatives. Represent the company at industry, social, and networking events. Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management Establish and oversee financial performance of the hotels under management. Oversee P&L management, budgeting, forecasting, and cost control. Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation Identify and develop new markets, products, and service concepts. Lead or support new hotel investments, refurbishments, and expansion projects. Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence Elevate service standards and accreditation levels across food & beverage and spa operations. Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile Current or former General Manager of a four-star (or above) hotel with multi-room experience. Minimum five years experience in a Hotel General Manager role. Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience Direct management experience in five-star hotels and/or Michelin-starred restaurants. Proven record of delivering annual hotel profits exceeding £1 million. Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise.
Feb 27, 2026
Full time
Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package Salary: £60,000 per annum Management Performance-Linked Bonus Additional Departmental Operations & Growth Bonuses Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) Private Office : fully equipped office facilities Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience Contribute to the development and execution of group brand strategy, service standards, and corporate culture. Continuously enhance guest experience and protect and elevate brand reputation. Drive innovative marketing and brand promotion initiatives. Represent the company at industry, social, and networking events. Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management Establish and oversee financial performance of the hotels under management. Oversee P&L management, budgeting, forecasting, and cost control. Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation Identify and develop new markets, products, and service concepts. Lead or support new hotel investments, refurbishments, and expansion projects. Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence Elevate service standards and accreditation levels across food & beverage and spa operations. Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile Current or former General Manager of a four-star (or above) hotel with multi-room experience. Minimum five years experience in a Hotel General Manager role. Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience Direct management experience in five-star hotels and/or Michelin-starred restaurants. Proven record of delivering annual hotel profits exceeding £1 million. Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise.
HGV Driver & Operator Location: Erith Depot Employment type: Full Time Working Hours: Monday to Friday, with overtime opportunities available What's in it for you We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.? 20 days annual leave plus bank holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Paid volunteering opportunities in your community? About the role At Aquaflow, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. As an HGV Driver & Operator, you will play a vital role in maintaining and improving drainage systems, ensuring the efficient operation of essential services for our communities. As a HGV Driver & Operator you will • Operating HGV jetting units to carry out drainage cleaning and maintenance. • Responding to emergency call-outs and planned maintenance schedules. • Conducting CCTV surveys to assess drainage conditions. • Liaising with clients and internal teams to report findings and recommend solutions. • Ensuring all work complies with health and safety regulations and company policies. • Maintaining accurate records of work completed and materials used. • Performing routine checks and basic maintenance on equipment. About you • Valid HGV Class 2 (Category C) driving licence. • High-pressure water jetting certification. • Confined space entry certification. • Experience in drainage maintenance and jetting operations. • Familiarity with CCTV drainage survey equipment and software. • Knowledge of health and safety practices in utility operations. • Strong problem-solving skills and attention to detail. • Ability to work independently and as part of a team. • Excellent communication and customer service skills. • Flexibility to work varied shifts, including nights and weekend Our commitment to Equal Opportunities We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you're interested in this opportunity, please apply or reach out to the Talent Team for more info!
Feb 27, 2026
Full time
HGV Driver & Operator Location: Erith Depot Employment type: Full Time Working Hours: Monday to Friday, with overtime opportunities available What's in it for you We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.? 20 days annual leave plus bank holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Paid volunteering opportunities in your community? About the role At Aquaflow, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. As an HGV Driver & Operator, you will play a vital role in maintaining and improving drainage systems, ensuring the efficient operation of essential services for our communities. As a HGV Driver & Operator you will • Operating HGV jetting units to carry out drainage cleaning and maintenance. • Responding to emergency call-outs and planned maintenance schedules. • Conducting CCTV surveys to assess drainage conditions. • Liaising with clients and internal teams to report findings and recommend solutions. • Ensuring all work complies with health and safety regulations and company policies. • Maintaining accurate records of work completed and materials used. • Performing routine checks and basic maintenance on equipment. About you • Valid HGV Class 2 (Category C) driving licence. • High-pressure water jetting certification. • Confined space entry certification. • Experience in drainage maintenance and jetting operations. • Familiarity with CCTV drainage survey equipment and software. • Knowledge of health and safety practices in utility operations. • Strong problem-solving skills and attention to detail. • Ability to work independently and as part of a team. • Excellent communication and customer service skills. • Flexibility to work varied shifts, including nights and weekend Our commitment to Equal Opportunities We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you're interested in this opportunity, please apply or reach out to the Talent Team for more info!
Job Description HR Business Partner Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a HR Business Partner to join the HR Department based at Andover with regular travel to other sites across the UK. This role involves partnering with the Lift Distribution & Service (LD&S) business unit across multiple sites to deliver a comprehensive, strategic HR service. You'll work closely with senior leaders to support the Stannah Blueprint and drive people focused initiatives that strengthen organisational capability. As the HR Business Partner , you will work 37 . This job is a permanent position . This is a great opportunity for an experienced HR professional who enjoys influencing senior stakeholders, shaping people strategy and driving cultural and organisational development. To be successful as the HR Business Partner , it is essential that you have previous experience in a senior HR advisory or business partnering role. Experience in transformation, change management or multi site environments would be desirable. HR Business Partner Responsibilities: Build strong relationships with leaders, providing coaching and strategic people insight aligned to the Stannah Blueprint. Lead workforce planning, succession development and talent initiatives to strengthen organisational capability. Analyse people data and trends to identify challenges and drive improvements in engagement, performance, retention and culture. Partner with HR Operations and Centres of Expertise to deliver aligned, high quality HR solutions across multiple sites. Support complex employee relations matters, lead key people projects and champion an inclusive, high performance culture. Please see the full job description here: HRBP Job Description Qualifications HR Business Partner Requirements: Proven experience as a Senior HR Advisor, HR Business Partner or similar role in a fast paced environment. Strong stakeholder management skills with the ability to influence senior leaders. Solid understanding of HR best practice, UK employment law and the link between people initiatives and business strategy. Confident working autonomously, managing complex ER matters and prioritising a varied workload across multiple sites. Proficient in Microsoft Office and HR systems, with excellent attention to detail and strong coaching capability. If you have previous experience working as a HR Business Partner or Senior HR Advisor / Transformation Specialist , and are looking for a HR Business Partner job in Andover , please click the "apply now" button or contact us for further information. Additional Information Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Feb 27, 2026
Full time
Job Description HR Business Partner Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a HR Business Partner to join the HR Department based at Andover with regular travel to other sites across the UK. This role involves partnering with the Lift Distribution & Service (LD&S) business unit across multiple sites to deliver a comprehensive, strategic HR service. You'll work closely with senior leaders to support the Stannah Blueprint and drive people focused initiatives that strengthen organisational capability. As the HR Business Partner , you will work 37 . This job is a permanent position . This is a great opportunity for an experienced HR professional who enjoys influencing senior stakeholders, shaping people strategy and driving cultural and organisational development. To be successful as the HR Business Partner , it is essential that you have previous experience in a senior HR advisory or business partnering role. Experience in transformation, change management or multi site environments would be desirable. HR Business Partner Responsibilities: Build strong relationships with leaders, providing coaching and strategic people insight aligned to the Stannah Blueprint. Lead workforce planning, succession development and talent initiatives to strengthen organisational capability. Analyse people data and trends to identify challenges and drive improvements in engagement, performance, retention and culture. Partner with HR Operations and Centres of Expertise to deliver aligned, high quality HR solutions across multiple sites. Support complex employee relations matters, lead key people projects and champion an inclusive, high performance culture. Please see the full job description here: HRBP Job Description Qualifications HR Business Partner Requirements: Proven experience as a Senior HR Advisor, HR Business Partner or similar role in a fast paced environment. Strong stakeholder management skills with the ability to influence senior leaders. Solid understanding of HR best practice, UK employment law and the link between people initiatives and business strategy. Confident working autonomously, managing complex ER matters and prioritising a varied workload across multiple sites. Proficient in Microsoft Office and HR systems, with excellent attention to detail and strong coaching capability. If you have previous experience working as a HR Business Partner or Senior HR Advisor / Transformation Specialist , and are looking for a HR Business Partner job in Andover , please click the "apply now" button or contact us for further information. Additional Information Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - GenAI Capability Enablement is responsible for driving the design, delivery, and scale of BCG's global Generative AI (GenAI) enablement strategy. This role ensures that GenAI technologies are deployed securely, responsibly, and efficiently across BCG: enabling business value creation, productivity, and innovation at scale. The Director will oversee the end-to-end enablement of GenAI capabilities: from model integration and agent orchestration to governance, security, and adoption, across BCG Core, BCG X, and CT functions. This includes establishing platform standards, ensuring responsible AI use, and orchestrating a cohesive GenAI ecosystem that supports use case acceleration across lines of business. The role requires strong cross-functional leadership, technical depth in AI platform engineering, and the ability to translate emerging AI technologies into scalable enterprise capabilities. Key Responsibilities Strategic Leadership & Transformation Define and execute BCG's global GenAI enablement strategy, aligning with firmwide AI, data, and digital transformation objectives. Drive the design and delivery of scalable GenAI platforms that enable secure, compliant, and reliable use of foundation models and AI agents across the enterprise. Establish an enterprise GenAI architecture and delivery framework, including model orchestration, retrieval-augmented generation (RAG), prompt engineering, and agent mesh design at scale. Work closely with the Capabilities Team to stay informed on the latest capability releases and ensure alignment on enablement requirements. Build alignment with functional and business stakeholders to ensure AI capabilities deliver measurable value and are adopted responsibly. Advise on best architecture practices based on end-user feedback, and feed these insights back to establish benchmarks for future capability builds with Capabilities team. Champion Responsible AI principles, ensuring fairness, transparency, and accountability are embedded in all AI-driven solutions. AI Platform Engineering & Enablement Lead the implementation of GenAI platform services, including model lifecycle management, API integration, vector databases, and prompt orchestration frameworks. Enable and govern the AI agent ecosystem, ensuring interoperability, security, and performance consistency across multiple use cases and teams. Collaborate with the Data, Security, Capabilities Build, and Infrastructure teams to ensure secure data access, compliance alignment, and protection of sensitive information used in AI workflows. Drive automation of AI deployment pipelines, environment provisioning, and monitoring for large-scale AI workloads across cloud and hybrid environments. Operational Excellence & Reliability Apply Site Reliability Engineering (SRE) principles to AI platform operations: ensuring high availability, observability, and proactive incident response. Define service-level objectives (SLOs) and reliability metrics for GenAI services and tools. Establish continuous evaluation of model performance, drift detection, and quality assurance of AI outputs. Oversee change management, release readiness, and lifecycle governance for AI agents, APIs, and foundational services. Governance, Compliance & Responsible AI Partner with Legal, Compliance, and Risk functions to implement policies governing data use, model transparency, and AI ethics. Ensure compliance with evolving regulations (e.g., EU AI Act, GDPR, ISO 42001) and BCG's internal Responsible AI framework. Implement automated monitoring and policy enforcement mechanisms for AI access, model usage, and data governance. Lead regular architecture and risk reviews to assess AI service exposure and maintain compliance posture. Financial & Vendor Management Manage the GenAI platform investment portfolio and operational budgets, ensuring scalability and long-term ROI. Evaluate and manage relationships with AI infrastructure, foundation model, and cloud providers (e.g., OpenAI, Anthropic, AWS, Azure, Google). Lead vendor performance management, cost optimization, and contractual governance for AI and data partnerships. Leadership & Talent Development Build and lead a global team of AI engineers, ML operations specialists, and solution architects, fostering a culture of innovation, experimentation, and delivery excellence. Drive continuous learning and upskilling initiatives across the broader organization on AI literacy, prompt design, and responsible use of GenAI tools. Collaborate with Product, Data, and Business leadership to integrate GenAI capabilities into BCG's digital platforms and client-facing solutions. What You'll Bring 10+ years of experience in AI, ML, or technology platform engineering , with at least 5 years in leadership roles delivering enterprise-scale solutions. Proven experience delivering AI/ML or GenAI platforms at scale, preferably in global or hybrid cloud environments. Strong understanding of LLM architectures, agent-based systems, prompt engineering, and vector-based search technologies. Experience with AI governance, MLOps, and responsible AI frameworks. Demonstrated ability to lead cross-functional delivery spanning IT, security, data, and business domains. Excellent communication and stakeholder management skills, capable of translating complex AI concepts into executive-level narratives. Preferred Qualifications Advanced degree in Computer Science, AI, Data Science, or a related technical discipline. Certifications or experience in cloud AI services (AWS, Azure, GCP), and MLOps/AI platform engineering. Hands-on familiarity with LLM orchestration frameworks (LangChain, LlamaIndex, OpenAI APIs, Bedrock, Azure OpenAI). Experience managing multi-model ecosystems and integrating external and proprietary models. Familiarity with AI observability tools, vector databases, and embedding pipelines. Additional info Work Environment & Additional Information Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Must be comfortable working in a fast-evolving AI landscape, balancing innovation speed with governance and operational stability. Role Impact The Global Delivery Director - GenAI Capability Enablement plays a pivotal role in shaping how BCG operationalizes Generative AI at scale. By building secure, governed, and high-performance AI platforms, this leader ensures BCG can innovate responsibly, accelerate digital transformation, and maintain a trusted AI ecosystem that empowers teams globally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Feb 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - GenAI Capability Enablement is responsible for driving the design, delivery, and scale of BCG's global Generative AI (GenAI) enablement strategy. This role ensures that GenAI technologies are deployed securely, responsibly, and efficiently across BCG: enabling business value creation, productivity, and innovation at scale. The Director will oversee the end-to-end enablement of GenAI capabilities: from model integration and agent orchestration to governance, security, and adoption, across BCG Core, BCG X, and CT functions. This includes establishing platform standards, ensuring responsible AI use, and orchestrating a cohesive GenAI ecosystem that supports use case acceleration across lines of business. The role requires strong cross-functional leadership, technical depth in AI platform engineering, and the ability to translate emerging AI technologies into scalable enterprise capabilities. Key Responsibilities Strategic Leadership & Transformation Define and execute BCG's global GenAI enablement strategy, aligning with firmwide AI, data, and digital transformation objectives. Drive the design and delivery of scalable GenAI platforms that enable secure, compliant, and reliable use of foundation models and AI agents across the enterprise. Establish an enterprise GenAI architecture and delivery framework, including model orchestration, retrieval-augmented generation (RAG), prompt engineering, and agent mesh design at scale. Work closely with the Capabilities Team to stay informed on the latest capability releases and ensure alignment on enablement requirements. Build alignment with functional and business stakeholders to ensure AI capabilities deliver measurable value and are adopted responsibly. Advise on best architecture practices based on end-user feedback, and feed these insights back to establish benchmarks for future capability builds with Capabilities team. Champion Responsible AI principles, ensuring fairness, transparency, and accountability are embedded in all AI-driven solutions. AI Platform Engineering & Enablement Lead the implementation of GenAI platform services, including model lifecycle management, API integration, vector databases, and prompt orchestration frameworks. Enable and govern the AI agent ecosystem, ensuring interoperability, security, and performance consistency across multiple use cases and teams. Collaborate with the Data, Security, Capabilities Build, and Infrastructure teams to ensure secure data access, compliance alignment, and protection of sensitive information used in AI workflows. Drive automation of AI deployment pipelines, environment provisioning, and monitoring for large-scale AI workloads across cloud and hybrid environments. Operational Excellence & Reliability Apply Site Reliability Engineering (SRE) principles to AI platform operations: ensuring high availability, observability, and proactive incident response. Define service-level objectives (SLOs) and reliability metrics for GenAI services and tools. Establish continuous evaluation of model performance, drift detection, and quality assurance of AI outputs. Oversee change management, release readiness, and lifecycle governance for AI agents, APIs, and foundational services. Governance, Compliance & Responsible AI Partner with Legal, Compliance, and Risk functions to implement policies governing data use, model transparency, and AI ethics. Ensure compliance with evolving regulations (e.g., EU AI Act, GDPR, ISO 42001) and BCG's internal Responsible AI framework. Implement automated monitoring and policy enforcement mechanisms for AI access, model usage, and data governance. Lead regular architecture and risk reviews to assess AI service exposure and maintain compliance posture. Financial & Vendor Management Manage the GenAI platform investment portfolio and operational budgets, ensuring scalability and long-term ROI. Evaluate and manage relationships with AI infrastructure, foundation model, and cloud providers (e.g., OpenAI, Anthropic, AWS, Azure, Google). Lead vendor performance management, cost optimization, and contractual governance for AI and data partnerships. Leadership & Talent Development Build and lead a global team of AI engineers, ML operations specialists, and solution architects, fostering a culture of innovation, experimentation, and delivery excellence. Drive continuous learning and upskilling initiatives across the broader organization on AI literacy, prompt design, and responsible use of GenAI tools. Collaborate with Product, Data, and Business leadership to integrate GenAI capabilities into BCG's digital platforms and client-facing solutions. What You'll Bring 10+ years of experience in AI, ML, or technology platform engineering , with at least 5 years in leadership roles delivering enterprise-scale solutions. Proven experience delivering AI/ML or GenAI platforms at scale, preferably in global or hybrid cloud environments. Strong understanding of LLM architectures, agent-based systems, prompt engineering, and vector-based search technologies. Experience with AI governance, MLOps, and responsible AI frameworks. Demonstrated ability to lead cross-functional delivery spanning IT, security, data, and business domains. Excellent communication and stakeholder management skills, capable of translating complex AI concepts into executive-level narratives. Preferred Qualifications Advanced degree in Computer Science, AI, Data Science, or a related technical discipline. Certifications or experience in cloud AI services (AWS, Azure, GCP), and MLOps/AI platform engineering. Hands-on familiarity with LLM orchestration frameworks (LangChain, LlamaIndex, OpenAI APIs, Bedrock, Azure OpenAI). Experience managing multi-model ecosystems and integrating external and proprietary models. Familiarity with AI observability tools, vector databases, and embedding pipelines. Additional info Work Environment & Additional Information Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Must be comfortable working in a fast-evolving AI landscape, balancing innovation speed with governance and operational stability. Role Impact The Global Delivery Director - GenAI Capability Enablement plays a pivotal role in shaping how BCG operationalizes Generative AI at scale. By building secure, governed, and high-performance AI platforms, this leader ensures BCG can innovate responsibly, accelerate digital transformation, and maintain a trusted AI ecosystem that empowers teams globally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
HGV Driver & Operator Location: Leicester Employment type: Full Time Working Hours: Monday to Friday, with overtime opportunities available Vacancies: x4 roles available What's in it for you At Ipsum, we believe in investing in our people. When you join us, you're not just stepping into a job - you're building a long-term career with support, training and opportunities to grow your skills in a specialist sector. 20 days annual leave plus bank holidaysOption to buy up to 5 additional holidaysGroup Personal Pension PlanCareer development with the opportunity to gain industry-recognised qualifications24/7 virtual GP access, mental health support and counsellingCycle to Work schemeDiscount club with savings on supermarkets, phone bills, gyms and moreLife assurance coverLong service recognitionEnhanced Maternity PayPaid volunteering days within your community About the role As an HGV Driver & Operator, you'll play a key role in helping us maintain and improve drainage networks across public and private infrastructure. You'll operate specialist jetting vehicles, support planned and emergency works, and ensure essential services run smoothly for the communities we serve. This is a full-time, permanent role with strong opportunities for development, especially for those interested in progressing their skills in utilities, drainage or HGV operations. As an HGV Driver & Operator you will Operate HGV jetting units to carry out drainage cleaning, unblocking and maintenanceRespond to both planned jobs and emergency call-outs when requiredUse CCTV equipment to inspect drainage systems and identify issuesWork closely with internal teams and clients to report findings and recommend solutionsFollow all Health & Safety regulations, RAMS and company proceduresMaintain accurate records of completed work and materials usedCarry out routine checks, basic vehicle maintenance and ensure equipment is in good working order About you You'll be a reliable, practical person with a strong awareness of safety and a willingness to learn. A full HGV Class 2 (Category C) licence is essential. Experience in drainage or jetting operations is an advantage, but we're also open to applicants with broader HGV or construction/utility experience who want to develop into the role. The following certificates are beneficial, but training can be provided:• High-pressure water jetting• Confined space entry• CCTV drainage survey equipment experience• Health & Safety training (e.g., CSCS) You'll need strong communication skills, good problem-solving ability and the confidence to work both independently and as part of a team. Flexibility to work nights and weekends is required as part of the operation. Our commitment to Equal Opportunities We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse, inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data under GDPR. Next steps If this sounds like the right opportunity for you, please apply - or get in touch with the Talent Team to learn more about the role.
Feb 26, 2026
Full time
HGV Driver & Operator Location: Leicester Employment type: Full Time Working Hours: Monday to Friday, with overtime opportunities available Vacancies: x4 roles available What's in it for you At Ipsum, we believe in investing in our people. When you join us, you're not just stepping into a job - you're building a long-term career with support, training and opportunities to grow your skills in a specialist sector. 20 days annual leave plus bank holidaysOption to buy up to 5 additional holidaysGroup Personal Pension PlanCareer development with the opportunity to gain industry-recognised qualifications24/7 virtual GP access, mental health support and counsellingCycle to Work schemeDiscount club with savings on supermarkets, phone bills, gyms and moreLife assurance coverLong service recognitionEnhanced Maternity PayPaid volunteering days within your community About the role As an HGV Driver & Operator, you'll play a key role in helping us maintain and improve drainage networks across public and private infrastructure. You'll operate specialist jetting vehicles, support planned and emergency works, and ensure essential services run smoothly for the communities we serve. This is a full-time, permanent role with strong opportunities for development, especially for those interested in progressing their skills in utilities, drainage or HGV operations. As an HGV Driver & Operator you will Operate HGV jetting units to carry out drainage cleaning, unblocking and maintenanceRespond to both planned jobs and emergency call-outs when requiredUse CCTV equipment to inspect drainage systems and identify issuesWork closely with internal teams and clients to report findings and recommend solutionsFollow all Health & Safety regulations, RAMS and company proceduresMaintain accurate records of completed work and materials usedCarry out routine checks, basic vehicle maintenance and ensure equipment is in good working order About you You'll be a reliable, practical person with a strong awareness of safety and a willingness to learn. A full HGV Class 2 (Category C) licence is essential. Experience in drainage or jetting operations is an advantage, but we're also open to applicants with broader HGV or construction/utility experience who want to develop into the role. The following certificates are beneficial, but training can be provided:• High-pressure water jetting• Confined space entry• CCTV drainage survey equipment experience• Health & Safety training (e.g., CSCS) You'll need strong communication skills, good problem-solving ability and the confidence to work both independently and as part of a team. Flexibility to work nights and weekends is required as part of the operation. Our commitment to Equal Opportunities We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse, inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data under GDPR. Next steps If this sounds like the right opportunity for you, please apply - or get in touch with the Talent Team to learn more about the role.
Job Description HR Business Partner Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a HR Business Partner to join the HR Department based at Andover with regular travel to other sites across the UK. This role involves partnering with the Lift Distribution & Service (LD&S) business unit across multiple sites to deliver a comprehensive, strategic HR service. You'll work closely with senior leaders to support the Stannah Blueprint and drive people focused initiatives that strengthen organisational capability. As the HR Business Partner , you will work 37 . This job is a permanent position . This is a great opportunity for an experienced HR professional who enjoys influencing senior stakeholders, shaping people strategy and driving cultural and organisational development. To be successful as the HR Business Partner , it is essential that you have previous experience in a senior HR advisory or business partnering role. Experience in transformation, change management or multi site environments would be desirable. HR Business Partner Responsibilities: Build strong relationships with leaders, providing coaching and strategic people insight aligned to the Stannah Blueprint. Lead workforce planning, succession development and talent initiatives to strengthen organisational capability. Analyse people data and trends to identify challenges and drive improvements in engagement, performance, retention and culture. Partner with HR Operations and Centres of Expertise to deliver aligned, high quality HR solutions across multiple sites. Support complex employee relations matters, lead key people projects and champion an inclusive, high performance culture. Please see the full job description here: HRBP Job Description Qualifications HR Business Partner Requirements: Proven experience as a Senior HR Advisor, HR Business Partner or similar role in a fast paced environment. Strong stakeholder management skills with the ability to influence senior leaders. Solid understanding of HR best practice, UK employment law and the link between people initiatives and business strategy. Confident working autonomously, managing complex ER matters and prioritising a varied workload across multiple sites. Proficient in Microsoft Office and HR systems, with excellent attention to detail and strong coaching capability. If you have previous experience working as a HR Business Partner or Senior HR Advisor / Transformation Specialist , and are looking for a HR Business Partner job in Andover , please click the "apply now" button or contact us for further information. Additional Information Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Feb 26, 2026
Full time
Job Description HR Business Partner Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a HR Business Partner to join the HR Department based at Andover with regular travel to other sites across the UK. This role involves partnering with the Lift Distribution & Service (LD&S) business unit across multiple sites to deliver a comprehensive, strategic HR service. You'll work closely with senior leaders to support the Stannah Blueprint and drive people focused initiatives that strengthen organisational capability. As the HR Business Partner , you will work 37 . This job is a permanent position . This is a great opportunity for an experienced HR professional who enjoys influencing senior stakeholders, shaping people strategy and driving cultural and organisational development. To be successful as the HR Business Partner , it is essential that you have previous experience in a senior HR advisory or business partnering role. Experience in transformation, change management or multi site environments would be desirable. HR Business Partner Responsibilities: Build strong relationships with leaders, providing coaching and strategic people insight aligned to the Stannah Blueprint. Lead workforce planning, succession development and talent initiatives to strengthen organisational capability. Analyse people data and trends to identify challenges and drive improvements in engagement, performance, retention and culture. Partner with HR Operations and Centres of Expertise to deliver aligned, high quality HR solutions across multiple sites. Support complex employee relations matters, lead key people projects and champion an inclusive, high performance culture. Please see the full job description here: HRBP Job Description Qualifications HR Business Partner Requirements: Proven experience as a Senior HR Advisor, HR Business Partner or similar role in a fast paced environment. Strong stakeholder management skills with the ability to influence senior leaders. Solid understanding of HR best practice, UK employment law and the link between people initiatives and business strategy. Confident working autonomously, managing complex ER matters and prioritising a varied workload across multiple sites. Proficient in Microsoft Office and HR systems, with excellent attention to detail and strong coaching capability. If you have previous experience working as a HR Business Partner or Senior HR Advisor / Transformation Specialist , and are looking for a HR Business Partner job in Andover , please click the "apply now" button or contact us for further information. Additional Information Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking Company Funded LinkedIn Learning Account Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Drive high-impact recruitment by managing end-to-end processes, and building client relationships Competitive package with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you a Recruitment Consultant with 18 months or more of experience, looking to elevate your career in a high-performance, global environment? Join Michael Page in London, where your expertise will make a real impact, and your career can flourish with one of the most recognised names in the recruitment industry. About UsMichael Page is a global leader in professional recruitment, with operations in over 30 countries. We are renowned for our excellence, integrity, and innovation. Our London office acts as a central hub, connecting top talent with leading organisations across a variety of sectors. By joining our team, you'll gain access to an extensive client network, state-of-the-art tools, and the autonomy to shape your recruitment strategies and success. Description As a Recruitment Consultant at Michael Page, you will: Manage the full recruitment lifecycle , from acquiring and nurturing high-value clients to securing placements across diverse industries. Build and deepen strategic client relationships , providing consultative advice to address their hiring needs effectively. Leverage Michael Page's global resources , databases, and industry insights to source and match top-tier candidates, maintaining a trusted talent pipeline. Proactively identify and act on business development opportunities by expanding existing accounts and establishing new client relationships. Work towards ambitious goals, with the autonomy to tailor your approach to client engagement while upholding Michael Page's values and standards. Profile We're looking for individuals with: 18 months+ experience in recruitment, with a proven record of managing high-value accounts and delivering exceptional results in specialist or professional sectors. Demonstrable business development skills, including a proactive and strategic approach to client acquisition and relationship management. Excellent communication and negotiation abilities, coupled with a consultative mindset that aligns with both client and candidate priorities. Self-motivation, resilience, and the ability to inspire and lead others in a fast-paced, target-driven environment. A strong commitment to delivering outstanding experiences for clients and candidates, while fostering long-term partnerships. Job Offer Clear Path to Leadership : We support your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training : Benefit from tailored training programs designed specifically for senior consultants to ensure you stay ahead in market trends and best practices. High-Earning Potential : Competitive base salary with a lucrative, performance-driven commission structure that rewards your success. Our Commitment to Inclusion As an inclusive employer, Michael Page is dedicated to improving diversity representation across our teams. We particularly encourage applications from candidates who are ethnically diverse or have a disability. We are committed to supporting you throughout the recruitment process. Let us know if there's anything we can do to ensure you can perform at your best.
Feb 26, 2026
Full time
Drive high-impact recruitment by managing end-to-end processes, and building client relationships Competitive package with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you a Recruitment Consultant with 18 months or more of experience, looking to elevate your career in a high-performance, global environment? Join Michael Page in London, where your expertise will make a real impact, and your career can flourish with one of the most recognised names in the recruitment industry. About UsMichael Page is a global leader in professional recruitment, with operations in over 30 countries. We are renowned for our excellence, integrity, and innovation. Our London office acts as a central hub, connecting top talent with leading organisations across a variety of sectors. By joining our team, you'll gain access to an extensive client network, state-of-the-art tools, and the autonomy to shape your recruitment strategies and success. Description As a Recruitment Consultant at Michael Page, you will: Manage the full recruitment lifecycle , from acquiring and nurturing high-value clients to securing placements across diverse industries. Build and deepen strategic client relationships , providing consultative advice to address their hiring needs effectively. Leverage Michael Page's global resources , databases, and industry insights to source and match top-tier candidates, maintaining a trusted talent pipeline. Proactively identify and act on business development opportunities by expanding existing accounts and establishing new client relationships. Work towards ambitious goals, with the autonomy to tailor your approach to client engagement while upholding Michael Page's values and standards. Profile We're looking for individuals with: 18 months+ experience in recruitment, with a proven record of managing high-value accounts and delivering exceptional results in specialist or professional sectors. Demonstrable business development skills, including a proactive and strategic approach to client acquisition and relationship management. Excellent communication and negotiation abilities, coupled with a consultative mindset that aligns with both client and candidate priorities. Self-motivation, resilience, and the ability to inspire and lead others in a fast-paced, target-driven environment. A strong commitment to delivering outstanding experiences for clients and candidates, while fostering long-term partnerships. Job Offer Clear Path to Leadership : We support your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training : Benefit from tailored training programs designed specifically for senior consultants to ensure you stay ahead in market trends and best practices. High-Earning Potential : Competitive base salary with a lucrative, performance-driven commission structure that rewards your success. Our Commitment to Inclusion As an inclusive employer, Michael Page is dedicated to improving diversity representation across our teams. We particularly encourage applications from candidates who are ethnically diverse or have a disability. We are committed to supporting you throughout the recruitment process. Let us know if there's anything we can do to ensure you can perform at your best.
Overview Create the future of travel with us Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Our team in London is growing and we're looking for talented people to join us on our journey. Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers' use of Duffel's technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. You will collaborate with a cross-functional group across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 5+ years helping enterprise customers maximise the value of a software or technology product Track record of expanding/growing customer relationships and reducing customer churn Experience working at a rapidly scaling startup Experience supporting implemenation, including pre, during and post launch activities Track record of expeditiously answering and solving product related questions The ability to handle diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen. Excellent communication skills, with ability to express complex business and technology issues in a clear way. Strong analytical skills: you enjoy digging into data to find insights and drive decisions Strong project management skills Experience working in cross-functional teams and aligning resources to customer outcomes Experience driving customer feedback loop to shape product roadmap and influence sales strategy Excellent written and verbal communication skills in English. Additional European languages are a plus! Bonus Deep knowledge of travel technology - specifically airline and/or hotel distribution systems Exprience leveraging AI automation to increase efficency in customer portfolio management Experience working with customer support and operations teams What you will do Own the day to day relationship with an assigned group of Duffel's strategic business customers Communicate proactively with customers to keep them engaged and maximise the use of our services and solutions Analyse customers' needs and suggest upgrades or additional features to meet their requirements Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
Feb 26, 2026
Full time
Overview Create the future of travel with us Whether it's to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That's why we've started to rebuild the infrastructure that underpins the travel industry. We're on a mission to unravel travel - simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Our team in London is growing and we're looking for talented people to join us on our journey. Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers' use of Duffel's technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. You will collaborate with a cross-functional group across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 5+ years helping enterprise customers maximise the value of a software or technology product Track record of expanding/growing customer relationships and reducing customer churn Experience working at a rapidly scaling startup Experience supporting implemenation, including pre, during and post launch activities Track record of expeditiously answering and solving product related questions The ability to handle diverse responsibilities and work independently to achieve desired results; have sound judgment and business acumen. Excellent communication skills, with ability to express complex business and technology issues in a clear way. Strong analytical skills: you enjoy digging into data to find insights and drive decisions Strong project management skills Experience working in cross-functional teams and aligning resources to customer outcomes Experience driving customer feedback loop to shape product roadmap and influence sales strategy Excellent written and verbal communication skills in English. Additional European languages are a plus! Bonus Deep knowledge of travel technology - specifically airline and/or hotel distribution systems Exprience leveraging AI automation to increase efficency in customer portfolio management Experience working with customer support and operations teams What you will do Own the day to day relationship with an assigned group of Duffel's strategic business customers Communicate proactively with customers to keep them engaged and maximise the use of our services and solutions Analyse customers' needs and suggest upgrades or additional features to meet their requirements Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions Develop KPIs with each partner to measure and analyse business and technical performance and grow our utility to the partner Champion your portfolio's product needs within Duffel to inform our technology strategy and roadmap Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief. Note to recruitment agencies Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Feb 26, 2026
Full time
Manchester (Hybrid, up to 3 days WFH) Up to £33k (OTE up to £40k) Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world class technology. As our client base rapidly expands, particularly among enterprise estate agencies, we are entering a pivotal moment of growth, so we're investing in dedicated expertise to support our largest and most complex accounts. We want to drive the adoption of our products, and unlock long term value through strategic partnerships. This is a key role in helping to shape the future of Enterprise customer success at Street Group. Over the past five years, we've been working on Street.co.uk - our groundbreaking product that puts transparency, user experience, and beautiful design at the heart of the property industry. Joining our dynamic and ambitious Street.co.uk team, you will be a dedicated product specialist for our customers as they begin their journey with Street, driving client success while identifying opportunities for growth and long term value across Street Group's ecosystem of products. You will have the autonomy of planning your diary and workshops whilst making sure you are constantly going above and beyond for our customers in helping them find their way around the system, and the chance to make a genuine impact as we scale the business. A bit about you You'll have a background in Customer Success You are passionate about providing an excellent customer experience You have excellent written and verbal communication skills (fluency in written and spoken English) You're a dependable, motivated, self starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth You're highly organised with exceptional attention to detail Here's what you can expect to be working on as a Customer Success Manager at Street Group Immersing yourself in the company and building knowledge of our evolving product Ensuring feedback flows from Customer Success to the relevant business and product teams Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers Implementing creative solutions to proactively resolve potential issues for customers Providing exceptional technical support via phone and email to Street clients Upselling additional products to existing clients Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application! Who are Street Group? We're an award winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone. Back in 2015, our co Founder, Tom Staff, spent his evenings building Spectre v1.0. He'd seen first hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award winning, instruction generation tool, generating an average return on investment for them of over 3000%. Street.co.uk then launched back in 2020 and serves as our game changing CRM, allowing agents to deliver a service that aligns seamlessly with the modern, 'on demand' needs of customers and their busy lifestyles. Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent's job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK. Hybrid working - you can work from home up to 3 days per week ️ Guilt Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) Joining a culture that supports your development and encourages growth £500 yearly L&D budget for your career development Your birthday on us - we pay, you stay away 'Give something back' - 2 paid days volunteering on us Enhanced maternity, paternity & adoption pay Mental health & well being support via Health Assured Regular well being initiatives Flexible working hours Public transport season ticket loans Paid menopause leave Holiday buying scheme Joining a new team in an exciting business with huge ambition Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day A chance to work on cutting edge technology Comfortable, relaxed office space - office dogs welcome! Fully stocked fridge and beers (or an alternative) on us every Friday afternoon Company and team off sites, events and happy hours Cycle to work scheme Electric car salary sacrifice scheme Feel good about sustainability - we're a climate positive company! Up to £33,000 plus commission, with an estimated OTE of £40k. However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know. We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified. Interview Process 3 stages (incl. a presentation) = Introductory call with one of our Talent team > Hiring Manager Interview > Final interview and presentation. We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know! We're a stellar team of experts spanning all facets of product, engineering, data, commercial and talent. With a suite of innovative products, we're leading the charge of modern estate agency and moving real estate into a new age pairing UK agents with tomorrow's technology.
Business Unit: Chief Operating Office Career Direction : Digitising Our Future Role Focus: Digital Innovation Peer Group : Management and Senior Specialists (A) Salary range: £49,600 to £62,000 per annum DOE Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required Contract type : Permanent - Full time Our Team We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed. The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues. We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop. This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary. What you'll be doing Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions. Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements. Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc. Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease. Allocate work to assigned technical analysts within the team - ensuring work is appropriately matched to the team's capabilities. Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate. Works closely with Project managers to size work and manage scope, risks, and issues. Acts as coach and mentor to junior members of the technical team. Maintain a detailed understanding of 'best practice' initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices. Contribute technical leadership on design patterns and architectural decisions. We need you to have Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions. Experience in project delivery using iterative software development lifecycles over multiple releases. Motivated, takes accountability, inspires confidence. Effective team player, with strong communication skills. It's a bonus if you have but not essential Experience working in Agile development environments. Ability to problem solve and dive deep to address issues. Financial Services industry experience. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
Feb 26, 2026
Full time
Business Unit: Chief Operating Office Career Direction : Digitising Our Future Role Focus: Digital Innovation Peer Group : Management and Senior Specialists (A) Salary range: £49,600 to £62,000 per annum DOE Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required Contract type : Permanent - Full time Our Team We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed. The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues. We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop. This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary. What you'll be doing Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions. Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements. Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc. Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease. Allocate work to assigned technical analysts within the team - ensuring work is appropriately matched to the team's capabilities. Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate. Works closely with Project managers to size work and manage scope, risks, and issues. Acts as coach and mentor to junior members of the technical team. Maintain a detailed understanding of 'best practice' initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices. Contribute technical leadership on design patterns and architectural decisions. We need you to have Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions. Experience in project delivery using iterative software development lifecycles over multiple releases. Motivated, takes accountability, inspires confidence. Effective team player, with strong communication skills. It's a bonus if you have but not essential Experience working in Agile development environments. Ability to problem solve and dive deep to address issues. Financial Services industry experience. The extras you'll get: 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.
Cancer Research UK
Stratford-upon-avon, Warwickshire
.Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. Bold innovation and leadership. £530m income. Impacting the future. Payments Strategy Specialist Internally, this role is known as a Payments Specialist£60,000 - £65,000 (+ ) Grade: P3Reports to: Head of Finance Operations with a matrix line into the Head of Propositions Contract: 18 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 02 March :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews with an exercise included Interview date: From the week commencing 02/09 March 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK is a large and complex organisation, raising £530m from supporters and £135m through trading in across a wide range of income streams - from physical cash and cheques to online payments, direct debit, card payments, Open Banking and A2A. Managing this income, generously given by the public, is critical to the smooth running of our organisation, the experience we provide to supporters, and our commitment to fund life saving research.To meet this responsibility, our Finance Operations and Propositions teams are delivering an ambitious Giving & Payments strategy designed to modernise our payment capabilities, maximise value, and safeguard the charity through robust security and regulatory compliance.As a Payments Strategy Specialist, you'll serve as our subject matter expert on payments and emerging payment technologies, playing a pivotal role in shaping and delivering this strategy and associated transformation initiatives. You'll ensure our payment infrastructure evolves to meet the needs of our diverse supporters, partners, and suppliers.This will involve providing strategic leadership while collaborating across the organisation to deliver hands on payment management, drive innovation, reduce risk, optimise savings, and unlock new opportunities for growth. You'll also ensure our payment processes remain secure and fully compliant with all relevant regulations.Your legacy by the end of this contract will be to have laid the foundations of a modern, secure, and future ready payments ecosystem that strengthens Cancer Research UK's ability to reach our goal of beating cancer. If you're an experienced payments leader with a proven record of transforming payment products and processes across multiple income streams in large organisations, we would love for you to join our mission.Strategic Advisory & Risk Management: Advising on payment trends, regulations, and innovations for regular donations, one-time payments, and marketplace transactions. Assessing and mitigating risks associated with delays in payment strategy implementation, ensuring compliance and continuity. Defining clear governance and change management plans. Ensuring payment processes are secure and compliant with regulations.Laying the foundations: Utilising subject matter expertise to lead the assessment, scoping, and redesign of Cancer Research UK's payment landscape, infrastructure, and strategy. Producing a unified view of payment strategy and associated action plans. Reviewing insight and business cases to identify opportunities for improvement. Reporting and tracking progress on actions, mitigating risks and escalating barriers.Optimising & innovating: Leading initiatives to introduce new payment capabilities and propositions (including methods like Open Banking, A2A, and recurring payments). Collaborating with Product and Technology teams to deliver enhancements that improve supporter experience and operational efficiency. Driving test and learn pilots on payment innovations.Identifying opportunities for savings: Review contracts and processes to identify cost-saving opportunities and with suppliers to maximise value for the charity.Leading cross-functionally: Collaborating cross-functionally, acting as a liaison to ensure financial operations are fully aligned with Cancer Research UK's strategic priorities and objectives. Building credible and collaborative relationships across commercial, Product, Technology, Engineering, senior leadership, and the wider charity to define priorities and deliver against objectives. Payments product or proposition expert who has operated within large merchant or acquiring businesses that handle a multiple-thousands of transactions across multiple income streams. + An e-commerce, marketplace, or banking background would be advantageous, but we welcome applicants from a range of industries. Expert knowledge of payment flows, alternative payment methods, and processing systems, with experience ensuring all processes are secure and fully compliant with regulatory requirements. A strategic and innovative leader with a successful track record of developing and delivering commercially sound payment strategies and driving complex, cross-functional projects in high-growth environments Has built credible and collaborative stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills (including senior leadership, Technology, and Product teams). Commercially minded with experience managing supplier relationships and driving financial value through partnerships and payment processes. A resilient and adaptable leader with experience driving change and leading and motivating teams and stakeholders in navigating ambiguity and responding to evolving business needs. A proactive, solutions-focused approach to problem-solving, encouraging innovation, promoting best practices, and challenging conventional organisational approaches and thinking.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward
Feb 26, 2026
Full time
.Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks. Bold innovation and leadership. £530m income. Impacting the future. Payments Strategy Specialist Internally, this role is known as a Payments Specialist£60,000 - £65,000 (+ ) Grade: P3Reports to: Head of Finance Operations with a matrix line into the Head of Propositions Contract: 18 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 02 March :55This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews with an exercise included Interview date: From the week commencing 02/09 March 2026We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.Cancer Research UK is a large and complex organisation, raising £530m from supporters and £135m through trading in across a wide range of income streams - from physical cash and cheques to online payments, direct debit, card payments, Open Banking and A2A. Managing this income, generously given by the public, is critical to the smooth running of our organisation, the experience we provide to supporters, and our commitment to fund life saving research.To meet this responsibility, our Finance Operations and Propositions teams are delivering an ambitious Giving & Payments strategy designed to modernise our payment capabilities, maximise value, and safeguard the charity through robust security and regulatory compliance.As a Payments Strategy Specialist, you'll serve as our subject matter expert on payments and emerging payment technologies, playing a pivotal role in shaping and delivering this strategy and associated transformation initiatives. You'll ensure our payment infrastructure evolves to meet the needs of our diverse supporters, partners, and suppliers.This will involve providing strategic leadership while collaborating across the organisation to deliver hands on payment management, drive innovation, reduce risk, optimise savings, and unlock new opportunities for growth. You'll also ensure our payment processes remain secure and fully compliant with all relevant regulations.Your legacy by the end of this contract will be to have laid the foundations of a modern, secure, and future ready payments ecosystem that strengthens Cancer Research UK's ability to reach our goal of beating cancer. If you're an experienced payments leader with a proven record of transforming payment products and processes across multiple income streams in large organisations, we would love for you to join our mission.Strategic Advisory & Risk Management: Advising on payment trends, regulations, and innovations for regular donations, one-time payments, and marketplace transactions. Assessing and mitigating risks associated with delays in payment strategy implementation, ensuring compliance and continuity. Defining clear governance and change management plans. Ensuring payment processes are secure and compliant with regulations.Laying the foundations: Utilising subject matter expertise to lead the assessment, scoping, and redesign of Cancer Research UK's payment landscape, infrastructure, and strategy. Producing a unified view of payment strategy and associated action plans. Reviewing insight and business cases to identify opportunities for improvement. Reporting and tracking progress on actions, mitigating risks and escalating barriers.Optimising & innovating: Leading initiatives to introduce new payment capabilities and propositions (including methods like Open Banking, A2A, and recurring payments). Collaborating with Product and Technology teams to deliver enhancements that improve supporter experience and operational efficiency. Driving test and learn pilots on payment innovations.Identifying opportunities for savings: Review contracts and processes to identify cost-saving opportunities and with suppliers to maximise value for the charity.Leading cross-functionally: Collaborating cross-functionally, acting as a liaison to ensure financial operations are fully aligned with Cancer Research UK's strategic priorities and objectives. Building credible and collaborative relationships across commercial, Product, Technology, Engineering, senior leadership, and the wider charity to define priorities and deliver against objectives. Payments product or proposition expert who has operated within large merchant or acquiring businesses that handle a multiple-thousands of transactions across multiple income streams. + An e-commerce, marketplace, or banking background would be advantageous, but we welcome applicants from a range of industries. Expert knowledge of payment flows, alternative payment methods, and processing systems, with experience ensuring all processes are secure and fully compliant with regulatory requirements. A strategic and innovative leader with a successful track record of developing and delivering commercially sound payment strategies and driving complex, cross-functional projects in high-growth environments Has built credible and collaborative stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills (including senior leadership, Technology, and Product teams). Commercially minded with experience managing supplier relationships and driving financial value through partnerships and payment processes. A resilient and adaptable leader with experience driving change and leading and motivating teams and stakeholders in navigating ambiguity and responding to evolving business needs. A proactive, solutions-focused approach to problem-solving, encouraging innovation, promoting best practices, and challenging conventional organisational approaches and thinking.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on peopleTogether: Act inclusively and collaborativelyWe're looking for people who can believe in and embody these organisation values and can use them to drive forward
Community Directorate Older Peoples Service Manager The closing date is 03 March 2026 Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH) are values driven and working hard to be a community powered NHS Organisation. The Rotherham Care Group strives to deliver high-quality, person-centred services, ensuring that everyone receives the right care at the right time. We are looking for an enthusiastic and experienced Service Manager to shape the future and lead delivery of our Older Peoples services. As a key member of the directorate leadership team, you will have an integral role in managing the day-to-day operations of the Older Peoples services. If you are a strong leader with experience of managing diverse teams and resource to improve patient outcomes, we would love to hear from you. You will need to have a proven track record of accomplishment in service improvement and innovative practice to continue to drive the Older Peoples agenda forwards as well as the ability to support colleagues to deliver the best services possible. We are working hard to empower our communities within RDaSH, therefore a passion for community working and experience of community networking would also be desirable. You'll play an active role in shaping our research agenda. We support staff to publish, present at conferences, and collaborate with internal and external research partners. For further information please contact Sally Blackett - Care Group Deputy Director via Laura Charlesworth PA on Main duties of the job The Service Manager is responsible for ensuring the day-to-day delivery of designated clinical services and ensuring that those teams are performing in terms of patient outcomes, metrics, measures and targets. They are also accountable for making sure that the Trust's strategy is executed locally and that standards of safety are maintained at all times. The post holder will be responsible for ensuring the delivery of high-quality patient care that is consistent with the values of the organisation. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: To find out more about working for RDaSH and the fantastic benefits we offer visit our website: We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: The main terms and conditions of service can be found here: Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications Person Specification Qualifications Educated to degree level or equivalent Post-qualification specialist training in relevant subject Experience Experience as a manager in a care setting Experience of leading a team Experience of financial and substantial change management. Recent demonstrable success in influencing and contributing to successful service redesign Experience of developing effective team working with multi-disciplinary teams. Experience of exercising effective, results orientated leadership. Demonstrable evidence of sound financial planning and HR management. Knowledge Must understand the background and A/I aims of current healthcare policy and appreciate the implications of this for RDaSH An appreciation of the relationship between the Department A/I of Health and Social Care, the ICB and individual provider and commissioning organisation Developed communication skills with the ability to communicate on highly complex matters and difficult situations Ability to communicate with clinical, academic and all levels of staff effectively. Appreciation of the specific communication and leadership challenges for statutory providers in working with the voluntary sector and other community leaders Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement. Skills Analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner. Ability to analyse numerical and written data, assess options and draw appropriate conclusions. Demonstrates sound judgement decision making, seeking advice as necessary from more senior management when appropriate. Developed ability to influence others Ability to demonstrate a high level of leadership. Commitment to self-directed learning and development. Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines. Working knowledge of Microsoft Office with intermediate keyboard skills Ability to make decisions autonomously, when required, on difficult issues Determination, perseverance, and personal resilience Flexibility and the ability to handle a rapidly changing and ambiguous environment Access to transport and the ability to travel within the required geographical area Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Developed critical thinking skills Well-developed ability to draft and write persuasively for a range of audience's, both internal and external. Understanding of community-based asset development and working in collaboration with non-statutory partners Understanding of NHS financial approaches, risk, and contractin Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Rotherham Doncaster and South Humber NHSFT
Feb 26, 2026
Full time
Community Directorate Older Peoples Service Manager The closing date is 03 March 2026 Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH) are values driven and working hard to be a community powered NHS Organisation. The Rotherham Care Group strives to deliver high-quality, person-centred services, ensuring that everyone receives the right care at the right time. We are looking for an enthusiastic and experienced Service Manager to shape the future and lead delivery of our Older Peoples services. As a key member of the directorate leadership team, you will have an integral role in managing the day-to-day operations of the Older Peoples services. If you are a strong leader with experience of managing diverse teams and resource to improve patient outcomes, we would love to hear from you. You will need to have a proven track record of accomplishment in service improvement and innovative practice to continue to drive the Older Peoples agenda forwards as well as the ability to support colleagues to deliver the best services possible. We are working hard to empower our communities within RDaSH, therefore a passion for community working and experience of community networking would also be desirable. You'll play an active role in shaping our research agenda. We support staff to publish, present at conferences, and collaborate with internal and external research partners. For further information please contact Sally Blackett - Care Group Deputy Director via Laura Charlesworth PA on Main duties of the job The Service Manager is responsible for ensuring the day-to-day delivery of designated clinical services and ensuring that those teams are performing in terms of patient outcomes, metrics, measures and targets. They are also accountable for making sure that the Trust's strategy is executed locally and that standards of safety are maintained at all times. The post holder will be responsible for ensuring the delivery of high-quality patient care that is consistent with the values of the organisation. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: To find out more about working for RDaSH and the fantastic benefits we offer visit our website: We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: The main terms and conditions of service can be found here: Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications Person Specification Qualifications Educated to degree level or equivalent Post-qualification specialist training in relevant subject Experience Experience as a manager in a care setting Experience of leading a team Experience of financial and substantial change management. Recent demonstrable success in influencing and contributing to successful service redesign Experience of developing effective team working with multi-disciplinary teams. Experience of exercising effective, results orientated leadership. Demonstrable evidence of sound financial planning and HR management. Knowledge Must understand the background and A/I aims of current healthcare policy and appreciate the implications of this for RDaSH An appreciation of the relationship between the Department A/I of Health and Social Care, the ICB and individual provider and commissioning organisation Developed communication skills with the ability to communicate on highly complex matters and difficult situations Ability to communicate with clinical, academic and all levels of staff effectively. Appreciation of the specific communication and leadership challenges for statutory providers in working with the voluntary sector and other community leaders Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement. Skills Analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner. Ability to analyse numerical and written data, assess options and draw appropriate conclusions. Demonstrates sound judgement decision making, seeking advice as necessary from more senior management when appropriate. Developed ability to influence others Ability to demonstrate a high level of leadership. Commitment to self-directed learning and development. Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines. Working knowledge of Microsoft Office with intermediate keyboard skills Ability to make decisions autonomously, when required, on difficult issues Determination, perseverance, and personal resilience Flexibility and the ability to handle a rapidly changing and ambiguous environment Access to transport and the ability to travel within the required geographical area Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Developed critical thinking skills Well-developed ability to draft and write persuasively for a range of audience's, both internal and external. Understanding of community-based asset development and working in collaboration with non-statutory partners Understanding of NHS financial approaches, risk, and contractin Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Rotherham Doncaster and South Humber NHSFT
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Feb 26, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
