Customer Service Coordinator - Colchester Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Colchester. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms from initial contact through to delivery. Deliver a high standard of customer care, professionalism, and attention to detail at every stage. Accurately process customer orders and complete data entry tasks in a timely manner. Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly. Maintain up-to-date and accurate customer records within the CRM system. Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded. Liaise with Fleet and Capacity Planners to confirm transport and material availability. Keep customers informed throughout the process to enable efficient transport planning and meet commercial requirements. Essential: Customer Service Skills Telephone Experience Desired: Knowledge on CRM systems favourable If you area intrested in the position please reply to to this advert with your CV for Consideration
Apr 01, 2026
Contractor
Customer Service Coordinator - Colchester Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Colchester. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms from initial contact through to delivery. Deliver a high standard of customer care, professionalism, and attention to detail at every stage. Accurately process customer orders and complete data entry tasks in a timely manner. Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly. Maintain up-to-date and accurate customer records within the CRM system. Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded. Liaise with Fleet and Capacity Planners to confirm transport and material availability. Keep customers informed throughout the process to enable efficient transport planning and meet commercial requirements. Essential: Customer Service Skills Telephone Experience Desired: Knowledge on CRM systems favourable If you area intrested in the position please reply to to this advert with your CV for Consideration
Customer Service Coordinator - Snodland Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Snodland. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms from initial contact through to delivery. Deliver a high standard of customer care, professionalism, and attention to detail at every stage. Accurately process customer orders and complete data entry tasks in a timely manner. Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly. Maintain up-to-date and accurate customer records within the CRM system. Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded. Liaise with Fleet and Capacity Planners to confirm transport and material availability. Keep customers informed throughout the process to enable efficient transport planning and meet commercial requirements. Essential: Customer Service Skills Telephone Experience Desired: Knowledge on CRM systems favourable If you area intrested in the position please reply to to this advert with your CV for Consideration
Apr 01, 2026
Contractor
Customer Service Coordinator - Snodland Our client is looking for a proactive and customer-focused Customer Service Coordinator to join its busy team in Snodland. Experience dealing with phone calls and an excellent phone manner required. Key Responsibilities Manage customer enquiries via phone, email, and online platforms from initial contact through to delivery. Deliver a high standard of customer care, professionalism, and attention to detail at every stage. Accurately process customer orders and complete data entry tasks in a timely manner. Work collaboratively with colleagues, fleet planners, and other stakeholders to resolve queries and keep information flowing smoothly. Maintain up-to-date and accurate customer records within the CRM system. Build and nurture strong relationships with customers, ensuring their needs are met and expectations exceeded. Liaise with Fleet and Capacity Planners to confirm transport and material availability. Keep customers informed throughout the process to enable efficient transport planning and meet commercial requirements. Essential: Customer Service Skills Telephone Experience Desired: Knowledge on CRM systems favourable If you area intrested in the position please reply to to this advert with your CV for Consideration
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Technical Coordinator on a 9 Month FTC to join our Global Account Team within the Financial and Professional Services Sector. About the Role: As a CBRE Technical Coordinator, you will assist with engineering operations alongside a team of technicians, vendors, and subcontractors. This job is part of the Engineering and Technical Services job function. They are responsible for providing support to the wider account team. What You'll Do: Review work orders and resolve issues. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. P+L and vendor engagement. Engage with vendors for annual contracts, maintenance visits and associated compliance Arrange systems access and provide system support What You'll Need: Previous coordination and administrative support experience Communication skills to exchange straightforward information. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants . Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 01, 2026
Contractor
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Technical Coordinator on a 9 Month FTC to join our Global Account Team within the Financial and Professional Services Sector. About the Role: As a CBRE Technical Coordinator, you will assist with engineering operations alongside a team of technicians, vendors, and subcontractors. This job is part of the Engineering and Technical Services job function. They are responsible for providing support to the wider account team. What You'll Do: Review work orders and resolve issues. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. P+L and vendor engagement. Engage with vendors for annual contracts, maintenance visits and associated compliance Arrange systems access and provide system support What You'll Need: Previous coordination and administrative support experience Communication skills to exchange straightforward information. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants . Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Your new company We are recruiting on behalf of a leading organisation in the UK and Ireland's Building Services sector. This company specialises in innovative, sustainable, and offsite-prefabricated energy solutions, delivering projects across the UK and Europe. They offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating systems. Their BIM team ensures accurate, coordinated, and data-rich models that drive efficiency and collaboration throughout the project lifecycle. Your new role As a BIM Coordinator based in Birmingham, you'll develop and manage fully coordinated MEP models using Revit and Navisworks. You'll lead model coordination workshops, manage the Common Data Environment (CDE), and work closely with prefabrication teams to produce fabrication-ready models and detailed construction drawings. You'll validate installations during construction and produce accurate as-installed models for commissioning and handover. A key part of your role will involve supporting sustainability goals by using BIM data to track embodied carbon and energy strategies. What you'll need to succeed Strong proficiency in Revit MEP and experience with Navisworks Manage for clash detection and coordination. Ability to interpret MEP schematics, layouts, and fabrication drawings. Proven experience as a BIM Coordinator within the MEP sector, ideally across all project stages. Excellent organisational and communication skills, with the ability to manage multiple projects and deadlines. Self-motivated and capable of working independently.Desirable: Experience preparing fabrication-level models and drawings for offsite manufacturing. What you'll get in return Competitive salary (depending on experience). Full in-house training and career development opportunities. 30 days annual leave (increasing with service). Competitive pension scheme, life assurance, and health cash plan. Free annual health check, secure onsite parking, and complimentary refreshments. Social events and a supportive working environment in state-of-the-art facilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Full time
Your new company We are recruiting on behalf of a leading organisation in the UK and Ireland's Building Services sector. This company specialises in innovative, sustainable, and offsite-prefabricated energy solutions, delivering projects across the UK and Europe. They offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating systems. Their BIM team ensures accurate, coordinated, and data-rich models that drive efficiency and collaboration throughout the project lifecycle. Your new role As a BIM Coordinator based in Birmingham, you'll develop and manage fully coordinated MEP models using Revit and Navisworks. You'll lead model coordination workshops, manage the Common Data Environment (CDE), and work closely with prefabrication teams to produce fabrication-ready models and detailed construction drawings. You'll validate installations during construction and produce accurate as-installed models for commissioning and handover. A key part of your role will involve supporting sustainability goals by using BIM data to track embodied carbon and energy strategies. What you'll need to succeed Strong proficiency in Revit MEP and experience with Navisworks Manage for clash detection and coordination. Ability to interpret MEP schematics, layouts, and fabrication drawings. Proven experience as a BIM Coordinator within the MEP sector, ideally across all project stages. Excellent organisational and communication skills, with the ability to manage multiple projects and deadlines. Self-motivated and capable of working independently.Desirable: Experience preparing fabrication-level models and drawings for offsite manufacturing. What you'll get in return Competitive salary (depending on experience). Full in-house training and career development opportunities. 30 days annual leave (increasing with service). Competitive pension scheme, life assurance, and health cash plan. Free annual health check, secure onsite parking, and complimentary refreshments. Social events and a supportive working environment in state-of-the-art facilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Transport Coordinator - Dagenham Hours: 07:00-17:00 Monday to Friday Salary: 33,000- 35,000 Our client is looking for a proactive Transport Coordinator to join their team. This role is key to ensuring efficient route planning, excellent customer service, and full compliance with transport regulations. Key Responsibilities Plan and manage all routes efficiently, ensuring timely deliveries and collections. Ensure drivers comply with transport legislation and FORS standards. Provide drivers with site-specific booking details. Support KPI targets and assist drivers and the customer service team as needed. Maintain fleet compliance, including vehicle maintenance scheduling. Coordinate with internal departments and other depots. Support other areas of the operation as required. Candidate Requirements Transport coordination experience advantageous. Strong IT skills, including Microsoft Office and Outlook. Excellent attention to detail, organisation, and communication skills. Knowledge of London and the South West region. Full driving licence. Ability to multi-task and prioritise in a busy environment. Energetic, adaptable, and customer focused. The ideal Transport Coordinator is a systematic and logical thinker who takes ownership of their work, thrives in busy environments, and approaches tasks with professionalism and a positive attitude.
Apr 01, 2026
Full time
Transport Coordinator - Dagenham Hours: 07:00-17:00 Monday to Friday Salary: 33,000- 35,000 Our client is looking for a proactive Transport Coordinator to join their team. This role is key to ensuring efficient route planning, excellent customer service, and full compliance with transport regulations. Key Responsibilities Plan and manage all routes efficiently, ensuring timely deliveries and collections. Ensure drivers comply with transport legislation and FORS standards. Provide drivers with site-specific booking details. Support KPI targets and assist drivers and the customer service team as needed. Maintain fleet compliance, including vehicle maintenance scheduling. Coordinate with internal departments and other depots. Support other areas of the operation as required. Candidate Requirements Transport coordination experience advantageous. Strong IT skills, including Microsoft Office and Outlook. Excellent attention to detail, organisation, and communication skills. Knowledge of London and the South West region. Full driving licence. Ability to multi-task and prioritise in a busy environment. Energetic, adaptable, and customer focused. The ideal Transport Coordinator is a systematic and logical thinker who takes ownership of their work, thrives in busy environments, and approaches tasks with professionalism and a positive attitude.
Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. You'll be working out of their head office based in the East Midlands. Customer Services Coordinator duties and responsibilities: To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Monitor own email inbox and the customer service departments email inbox Record the outcome all telephone calls, and emails from customers and contractors Monitor customer and issue handling through reporting and ensuring all records are updated to provide accurate information on reports To coordinate the scheduling of the Customer Service operations diaries To ensure the correct allocation of works; to the carried out, prior to attendance, and ensure materials are available in store and on site as required Process PO's invoices and undertake any contra-charging process Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager Maintain reasonable timescales for customers for any remediation works and ensure that customer is kept informed throughout any process taking place in their home Address unsuccessful or inadequate remediation of customer issues To ensure out of hours services, and reporting work effectively Maintain complaint spreadsheets and provide weekly updates to the management team Acknowledge and correspond with complaints within agreed timeframes To ensure surveys and reports from external bodies, including contractors are maintained Be professional with internal, external staff and customers Key experience required: Experience within a Customer Services role with a house building or property company. Track record of achieving & sustaining high customer satisfaction results. Good time management, ability to multitask, organise workload and work within a pressurised environment. Knowledge of warranty provider requirements. Pro-active approach with the ability to work independently and as part of a team. Excellent written and verbal communication skills - engaging with customers, subcontractors and third parties IT literate and comfortable working within bespoke IT systems What's on offer? 29k + 5% bonus 25 days holiday + bank holidays 4% pension contribution + salary sacrifice scheme Flexible working pattern x2 Life assurance Access to EAP line If you are interested in the Customer Services Coordinator role and would like to apply, please contact Maisie Wane at Fawkes & Reece, or apply via the link below.
Apr 01, 2026
Full time
Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. You'll be working out of their head office based in the East Midlands. Customer Services Coordinator duties and responsibilities: To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Monitor own email inbox and the customer service departments email inbox Record the outcome all telephone calls, and emails from customers and contractors Monitor customer and issue handling through reporting and ensuring all records are updated to provide accurate information on reports To coordinate the scheduling of the Customer Service operations diaries To ensure the correct allocation of works; to the carried out, prior to attendance, and ensure materials are available in store and on site as required Process PO's invoices and undertake any contra-charging process Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager Maintain reasonable timescales for customers for any remediation works and ensure that customer is kept informed throughout any process taking place in their home Address unsuccessful or inadequate remediation of customer issues To ensure out of hours services, and reporting work effectively Maintain complaint spreadsheets and provide weekly updates to the management team Acknowledge and correspond with complaints within agreed timeframes To ensure surveys and reports from external bodies, including contractors are maintained Be professional with internal, external staff and customers Key experience required: Experience within a Customer Services role with a house building or property company. Track record of achieving & sustaining high customer satisfaction results. Good time management, ability to multitask, organise workload and work within a pressurised environment. Knowledge of warranty provider requirements. Pro-active approach with the ability to work independently and as part of a team. Excellent written and verbal communication skills - engaging with customers, subcontractors and third parties IT literate and comfortable working within bespoke IT systems What's on offer? 29k + 5% bonus 25 days holiday + bank holidays 4% pension contribution + salary sacrifice scheme Flexible working pattern x2 Life assurance Access to EAP line If you are interested in the Customer Services Coordinator role and would like to apply, please contact Maisie Wane at Fawkes & Reece, or apply via the link below.
Salary: 21,000 per annum, plus annual salary review (up to 15%) & Veolia benefits Hours: Monday to Friday, 30 hours per week Location: Basingstoke, RG24 8FB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning , analysing data, setting schedules and coordinating a team of drivers. Proactively communicate with customers. Manage and maintain accurate records and documentation related to service requests, waste transfer and customer interactions Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) React to and manage customer queries and complaints in an effective and timely manner What we're looking for; Essential: Previous experience operating within a similar industry; waste/transport/logistics Able to demonstrate an understanding of transport compliance and WTD Good communication skills, communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Desirable: Experienced IT Skills, and the ability to adapt to Google operating systems Experience working with a quality management system e.g. ISO Managing transport compliance. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 01, 2026
Full time
Salary: 21,000 per annum, plus annual salary review (up to 15%) & Veolia benefits Hours: Monday to Friday, 30 hours per week Location: Basingstoke, RG24 8FB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning , analysing data, setting schedules and coordinating a team of drivers. Proactively communicate with customers. Manage and maintain accurate records and documentation related to service requests, waste transfer and customer interactions Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) React to and manage customer queries and complaints in an effective and timely manner What we're looking for; Essential: Previous experience operating within a similar industry; waste/transport/logistics Able to demonstrate an understanding of transport compliance and WTD Good communication skills, communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Desirable: Experienced IT Skills, and the ability to adapt to Google operating systems Experience working with a quality management system e.g. ISO Managing transport compliance. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Rheinmetall BAE Systems Land (RBSL)
Wellington, Shropshire
WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence company based in Telford, Shropshire. RBSL design, manufacture, and support military vehicles used by the British Army and international customers. We are recruiting for Operations Support Coordinator to join RBSL facilities team in Telford. The Operations Support Coordinator will report to the Site Facilities Manager and carry out a range of duties to support the RBSL manufacturing production teams and other internal stakeholders. Position Duties and Responsibilities Managing and processing Personal Protective Equipment (PPE), workshop tooling, and general equipment (e.g. personal lockers) requirements from internal stakeholders. This will involve generating orders with key suppliers using SAP. Allocating orders to the correct cost centre code and/or Limit of Liability (LOL) Recording the PPE and tooling orders in the company order book for internal and external audit compliance Coordinating Proof of Deliveries (POD) with the supplier, and investigating material shortages and processing invoices Approving invoices for delivered items and investigating queries with the RBSL Accounts Payable team Coordinating site process confirmations and workshop inspections to ensure tooling, equipment and PPE are in line with target condition (e.g. statutory inspection of lifting equipment), and compliant for audit purposes Managing the Manufacturing Operations quarantine process to ensure compliance with external auditing procedures (i.e. all non-compliant tooling is recorded and stored in the quarantine area) Managing the onsite vending machine consumables with the supplier Monitoring the levels of industrial gas to ensure sufficient availability for the production programmes. This will involve placing orders, coordinating deliveries, and ensuring prompt payment of invoices. Supporting Operations teams to reduce consumption and waste, in line with current lean manufacturing principles for machine/hand tools and consumable items Demonstrating and promoting a high-level of safety awareness Managing the Manufacturing Operations personnel laundry allocation with the with suppliers Developing strong working relationships across all company functions and suppliers Supporting the Site Facilities manager with respect to SLA adherence and cost performance providing analysis and recommendations for KPI improvements Supporting Operations teams by coordinating the purchase and repair or replacement of equipment following Total Planned Maintenance (TPM), Planned Preventative Maintenance (PPM), and inspections Saving relevant documentation in the company SharePoint database WHAT QUALIFICATIONS YOU SHOULD HAVE Essential Experience working in a manufacturing/Operations/Warehouse environment Ability to meet deadlines and deliver to the agreed Key Performance Indicators Excellent communication skills, initiative-taking, and results driven Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Experience within an Indirect Procurement position and Operations Desirable Working knowledge of SAP and SharePoint An IOSH Working Safety qualification WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Apr 01, 2026
Full time
WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence company based in Telford, Shropshire. RBSL design, manufacture, and support military vehicles used by the British Army and international customers. We are recruiting for Operations Support Coordinator to join RBSL facilities team in Telford. The Operations Support Coordinator will report to the Site Facilities Manager and carry out a range of duties to support the RBSL manufacturing production teams and other internal stakeholders. Position Duties and Responsibilities Managing and processing Personal Protective Equipment (PPE), workshop tooling, and general equipment (e.g. personal lockers) requirements from internal stakeholders. This will involve generating orders with key suppliers using SAP. Allocating orders to the correct cost centre code and/or Limit of Liability (LOL) Recording the PPE and tooling orders in the company order book for internal and external audit compliance Coordinating Proof of Deliveries (POD) with the supplier, and investigating material shortages and processing invoices Approving invoices for delivered items and investigating queries with the RBSL Accounts Payable team Coordinating site process confirmations and workshop inspections to ensure tooling, equipment and PPE are in line with target condition (e.g. statutory inspection of lifting equipment), and compliant for audit purposes Managing the Manufacturing Operations quarantine process to ensure compliance with external auditing procedures (i.e. all non-compliant tooling is recorded and stored in the quarantine area) Managing the onsite vending machine consumables with the supplier Monitoring the levels of industrial gas to ensure sufficient availability for the production programmes. This will involve placing orders, coordinating deliveries, and ensuring prompt payment of invoices. Supporting Operations teams to reduce consumption and waste, in line with current lean manufacturing principles for machine/hand tools and consumable items Demonstrating and promoting a high-level of safety awareness Managing the Manufacturing Operations personnel laundry allocation with the with suppliers Developing strong working relationships across all company functions and suppliers Supporting the Site Facilities manager with respect to SLA adherence and cost performance providing analysis and recommendations for KPI improvements Supporting Operations teams by coordinating the purchase and repair or replacement of equipment following Total Planned Maintenance (TPM), Planned Preventative Maintenance (PPM), and inspections Saving relevant documentation in the company SharePoint database WHAT QUALIFICATIONS YOU SHOULD HAVE Essential Experience working in a manufacturing/Operations/Warehouse environment Ability to meet deadlines and deliver to the agreed Key Performance Indicators Excellent communication skills, initiative-taking, and results driven Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Experience within an Indirect Procurement position and Operations Desirable Working knowledge of SAP and SharePoint An IOSH Working Safety qualification WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Account Coordinator Package & Benefits Salary: £30,000-£40,000 per annum Hours: 39 . 5 hours/week Monday-Thursday: 7:30am-4:30pm Friday: 7:30am-1:00pm Holiday: 20 days per year plus bank holidays Bonus: Performance related Christmas bonus scheme linked to yearly turnover Training & Development: Full product training provided; support for in-house systems like Sage About the Company Our client is a well-established manufacturer, specialising in the production of metal components used in building and structural applications. They design and supply a wide range of products including timber connectors, brackets, joist hangers, fixings, and other structural support solutions that are essential. Their products are widely used across housebuilding, timber frames, and general building projects. With a strong reputation for quality and reliability, they play a key role in supporting Manufacturing projects and maintaining high standards across the industry. The Opportunity A brand-new position has become available for a Customer Account Coordinator to join the business. This is a key, hands-on role acting as the link between sales, production, and dispatch, ensuring smooth day-to-day operations while maintaining strong relationships with existing customers. The role will involve managing customer accounts, processing and taking orders, and keeping clients regularly updated on the progress of their orders. There will also be an element of face-to-face customer interaction, so confidence in dealing with customers in person is important. As this is a newly created role within the business, a flexible and proactive approach is essential. Following initial training, you will be expected to work on your own initiative and take ownership of your responsibilities. Key Responsibilities Manage and maintain existing customer accounts Act as a point of contact for business development Take and process customer orders, ensuring accuracy and efficiency Keep customers updated on order progress and delivery timelines Liaise closely with sales, production, and dispatch teams to ensure smooth order flow Support day-to-day coordination across departments Build and maintain strong customer relationships Data analysis to support decision-making and operational improvements Requirements Essential: Experience within a manufacturing or engineering environment Confident dealing with customers both over the phone and face-to-face Strong communication and organisational skills Ability to work independently and use initiative Comfortable working in a fast-paced environment Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Apr 01, 2026
Full time
Account Coordinator Package & Benefits Salary: £30,000-£40,000 per annum Hours: 39 . 5 hours/week Monday-Thursday: 7:30am-4:30pm Friday: 7:30am-1:00pm Holiday: 20 days per year plus bank holidays Bonus: Performance related Christmas bonus scheme linked to yearly turnover Training & Development: Full product training provided; support for in-house systems like Sage About the Company Our client is a well-established manufacturer, specialising in the production of metal components used in building and structural applications. They design and supply a wide range of products including timber connectors, brackets, joist hangers, fixings, and other structural support solutions that are essential. Their products are widely used across housebuilding, timber frames, and general building projects. With a strong reputation for quality and reliability, they play a key role in supporting Manufacturing projects and maintaining high standards across the industry. The Opportunity A brand-new position has become available for a Customer Account Coordinator to join the business. This is a key, hands-on role acting as the link between sales, production, and dispatch, ensuring smooth day-to-day operations while maintaining strong relationships with existing customers. The role will involve managing customer accounts, processing and taking orders, and keeping clients regularly updated on the progress of their orders. There will also be an element of face-to-face customer interaction, so confidence in dealing with customers in person is important. As this is a newly created role within the business, a flexible and proactive approach is essential. Following initial training, you will be expected to work on your own initiative and take ownership of your responsibilities. Key Responsibilities Manage and maintain existing customer accounts Act as a point of contact for business development Take and process customer orders, ensuring accuracy and efficiency Keep customers updated on order progress and delivery timelines Liaise closely with sales, production, and dispatch teams to ensure smooth order flow Support day-to-day coordination across departments Build and maintain strong customer relationships Data analysis to support decision-making and operational improvements Requirements Essential: Experience within a manufacturing or engineering environment Confident dealing with customers both over the phone and face-to-face Strong communication and organisational skills Ability to work independently and use initiative Comfortable working in a fast-paced environment Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Saab Seaeye business unit in Fareham. This role will be tasked with providing customer support by ensuring continuous maintenance of supplied systems and products through the provision of spares and repairs. Key accountabilities and responsibilities: Prepare and assist customers with their enquiries and quotations, in accordance with the organisational management and quality systems, seeking additional technical knowledge when necessary. Process repairs received in from customers within 24hrs of receipt in accordance with the organisational management and quality systems. Process orders ideally within 24hrs of receipt, in accordance with the organisational management and quality systems. Monitor the progression of customer orders through, but not limited to, twice weekly after sales and production meetings and report back to customers when necessary, advising of any delays or issues with their order, within specific timescales. Liaise with dispatch for weights and dimensions when necessary, for orders that are ready to be received by the customer. Negotiate with freight forwarders the most competitive prices and to ensure customers receive best possible service available Prepare and submit relevant customs documentation to include, but not limited to, Airway Bills, Commercial Invoices, Export Licences, Certificate of Origins, EUR1's and packing lists, to comply with relevant local, country and international law. Administration of customer files and general administrative tasks. To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time. Skills and Experience: Experience in previous administration, customer service, or specialised industry role would be advantageous. Strong communication within multiple stakeholders. Proficiency in MS Office Ability to use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. Able to maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. Act ethically, with integrity and in the best interest of the business at all times. Able to maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. Keep good time management to minimise any wasted time and maximise productivity and effectiveness. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview
Apr 01, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Saab Seaeye business unit in Fareham. This role will be tasked with providing customer support by ensuring continuous maintenance of supplied systems and products through the provision of spares and repairs. Key accountabilities and responsibilities: Prepare and assist customers with their enquiries and quotations, in accordance with the organisational management and quality systems, seeking additional technical knowledge when necessary. Process repairs received in from customers within 24hrs of receipt in accordance with the organisational management and quality systems. Process orders ideally within 24hrs of receipt, in accordance with the organisational management and quality systems. Monitor the progression of customer orders through, but not limited to, twice weekly after sales and production meetings and report back to customers when necessary, advising of any delays or issues with their order, within specific timescales. Liaise with dispatch for weights and dimensions when necessary, for orders that are ready to be received by the customer. Negotiate with freight forwarders the most competitive prices and to ensure customers receive best possible service available Prepare and submit relevant customs documentation to include, but not limited to, Airway Bills, Commercial Invoices, Export Licences, Certificate of Origins, EUR1's and packing lists, to comply with relevant local, country and international law. Administration of customer files and general administrative tasks. To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time. Skills and Experience: Experience in previous administration, customer service, or specialised industry role would be advantageous. Strong communication within multiple stakeholders. Proficiency in MS Office Ability to use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. Able to maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. Act ethically, with integrity and in the best interest of the business at all times. Able to maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. Keep good time management to minimise any wasted time and maximise productivity and effectiveness. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview
Metropolitan Thames Valley
Beeston, Nottinghamshire
Complaints Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553 Hybrid Working based on a 37.5hr week The salary displayed will be paid for anyone starting on or after 1st April 2026. Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey. This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH. We're looking for someone who will Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office. Possess prior knowledge and experience in resolving customer disputes. Demonstrate exceptional organisation and time management, adhering to set timeframes for responses. Negotiate and persuade effectively to achieve a desired outcome. Advocate for our customers and show empathy towards their frustrations and needs. Apply best judgement to each individual situation and have an objective and pragmatic approach to problem-solving. Deliver clear and comprehensive communication, across verbal and written platforms, at all times. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 01, 2026
Seasonal
Complaints Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553 Hybrid Working based on a 37.5hr week The salary displayed will be paid for anyone starting on or after 1st April 2026. Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey. This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH. We're looking for someone who will Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office. Possess prior knowledge and experience in resolving customer disputes. Demonstrate exceptional organisation and time management, adhering to set timeframes for responses. Negotiate and persuade effectively to achieve a desired outcome. Advocate for our customers and show empathy towards their frustrations and needs. Apply best judgement to each individual situation and have an objective and pragmatic approach to problem-solving. Deliver clear and comprehensive communication, across verbal and written platforms, at all times. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Apr 01, 2026
Full time
Job Title: Helpdesk Coordinator Salary: £26,000-£28,000 Location: Honiley, Warwickshire Company: FMServ Industry: Facilities Management About Us We are a fast-paced, customer-focused Facilities Management company delivering integrated building services across commercial, retail, healthcare, and industrial sites. Our team prides itself on responsiveness, professionalism, and operational excellence. As we continue to grow, we are looking for a highly organized and proactive Helpdesk Coordinator to join our dynamic team. The Role As a Helpdesk Coordinator, you will be the central point of contact for all maintenance and facilities-related service requests. You will manage incoming calls, emails, and system-generated tickets, ensuring all issues are logged, prioritized, and assigned efficiently to our technical teams and subcontractors. This is a high-volume, fast-paced role that requires strong multitasking abilities, excellent communication skills, and a calm, solution-focused approach. Key Responsibilities Receive, log, and track service requests Prioritize and assign jobs to engineers and subcontractors Monitor job progress to ensure SLAs and KPIs are met Maintain accurate records and update internal systems in real time Liaise with clients, contractors, and internal teams Escalate urgent issues appropriately Prepare reports and assist with performance tracking Support scheduling and resource allocation What We re Looking For Previous experience in a helpdesk, customer service, or coordination role Ability to work effectively under pressure in a fast-moving environment Strong administrative and organizational skills Excellent written and verbal communication skills Confident using IT systems High attention to detail and problem-solving mindset Team player with a proactive attitude What We Offer Competitive salary Supportive and collaborative work environment Career progression opportunities Ongoing training and development Exposure to a wide range of facilities operations If you thrive in a fast-paced environment and enjoy being at the heart of operations, we d love to hear from you.
Billing and Collections Coordinator Gloucester up to 30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Invoicing and Billing: Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management: Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of contact for invoice disputes, managing queries through to full resolution Support credit control activity through account reconciliation and query clearance Maintain records to support aged debtor reporting Systems and Process: Use Xero, Simpro, and Excel as core working systems Maintain clear audit trails and supporting documentation Identify opportunities to improve billing and AR processes as transaction volumes increase Your Profile Demonstratable experience in Accounts Receivable or billing, in a service or project-based business Demonstratable experience of parts and labour invoicing Confidence and capability to work with high transactional volumes Experience or understanding of project invoicing such as staged billing applications or valuations Experience operating within a group structure Experience invoicing across multiple legal entities Previous responsibility for supervising or supporting junior AR team members would be advantageous AAT qualification desirable but not essential For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 01, 2026
Full time
Billing and Collections Coordinator Gloucester up to 30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Invoicing and Billing: Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management: Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of contact for invoice disputes, managing queries through to full resolution Support credit control activity through account reconciliation and query clearance Maintain records to support aged debtor reporting Systems and Process: Use Xero, Simpro, and Excel as core working systems Maintain clear audit trails and supporting documentation Identify opportunities to improve billing and AR processes as transaction volumes increase Your Profile Demonstratable experience in Accounts Receivable or billing, in a service or project-based business Demonstratable experience of parts and labour invoicing Confidence and capability to work with high transactional volumes Experience or understanding of project invoicing such as staged billing applications or valuations Experience operating within a group structure Experience invoicing across multiple legal entities Previous responsibility for supervising or supporting junior AR team members would be advantageous AAT qualification desirable but not essential For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Care Coordinator / Scheduler - Ellesmere Port & Chester You'll need experience in care coordination or scheduling , and ideally, a Level 3 in Health & Social Care. If you want a job where you can make a real difference in people's lives-and where your hard work is rewarded and recognised-this is the opportunity for you. At Making Space, we are looking for Care Co-ordinators to join our Domiciliary & Extra Care Services in Ellesmere Port & Chester. This is your chance to work with a values-driven charity that genuinely cares about its people and the community. Why You'll Love This Role: Competitive Salary: £29,973.84 per annum Shift-Based Schedule: 37.5 hours per week, with set shifts (7am-3pm, 3pm-11pm) and alternate weekends. This structure helps you manage your work-life balance while staying on top of your responsibilities. Location Flexibility: Based in Ellesmere Port & Chester with field support as needed. Plus, a full UK driving licence and your own vehicle are essential. Real Perks That Put You First: Access Your Wages Fast: Up to 30% of your earnings, whenever you need it, through our Stream pay scheme. Save on Bills: Our Electric Car Scheme offers savings on electric costs. Holiday Perks: Double pay on Christmas Day, Boxing Day, and New Year's Day. Plus, you can buy and sell up to two weeks of holiday. Career Growth: At least 50% of our senior roles are filled internally. This is your chance to grow with us-whether it's through qualifications in Health & Social Care (Levels 2-6) or taking on more responsibilities. Security and Support: We provide paid sick leave, a pension scheme with a 3% employer contribution, and travel schemes that include car maintenance and travel expenses. About Our Service: Our Domiciliary & Extra Care Services provide high-quality, person-centred care to individuals in their own homes across Cheshire West and Chester. We support people to live independently, with dignity, and maintain a high quality of life. Working closely with local authorities and other health professionals, we ensure that the people we support receive the tailored care they need, when they need it. The Role: What You'll Actually Be Doing You'll play a key role in coordinating care for people in their homes. This means: Managing rotas to ensure our care teams are always in place, ready to help. Supporting staff in the field when needed, and stepping in to cover operational demands. Creating and reviewing care plans to make sure each individual's needs are met. Leading and guiding your team, offering support that helps them grow professionally. Liaising with people, families, and other professionals to ensure safe, high-quality care is always delivered. What We're Looking For: You'll need experience in care coordination or scheduling, and ideally, a Level 3 in Health & Social Care. But more than that, we're looking for someone who is organised, communicates well, and is ready to make decisions that improve lives. Why Choose Making Space? We're a charity with a strong focus on empowering our team. You won't just be doing a job-you'll be making a difference every day. And if you want to progress? We support career development, promote from within, and offer plenty of opportunities to grow. Ready to take the next step in your career? Apply now to join a company that values you and the impact you make every day.
Apr 01, 2026
Full time
Care Coordinator / Scheduler - Ellesmere Port & Chester You'll need experience in care coordination or scheduling , and ideally, a Level 3 in Health & Social Care. If you want a job where you can make a real difference in people's lives-and where your hard work is rewarded and recognised-this is the opportunity for you. At Making Space, we are looking for Care Co-ordinators to join our Domiciliary & Extra Care Services in Ellesmere Port & Chester. This is your chance to work with a values-driven charity that genuinely cares about its people and the community. Why You'll Love This Role: Competitive Salary: £29,973.84 per annum Shift-Based Schedule: 37.5 hours per week, with set shifts (7am-3pm, 3pm-11pm) and alternate weekends. This structure helps you manage your work-life balance while staying on top of your responsibilities. Location Flexibility: Based in Ellesmere Port & Chester with field support as needed. Plus, a full UK driving licence and your own vehicle are essential. Real Perks That Put You First: Access Your Wages Fast: Up to 30% of your earnings, whenever you need it, through our Stream pay scheme. Save on Bills: Our Electric Car Scheme offers savings on electric costs. Holiday Perks: Double pay on Christmas Day, Boxing Day, and New Year's Day. Plus, you can buy and sell up to two weeks of holiday. Career Growth: At least 50% of our senior roles are filled internally. This is your chance to grow with us-whether it's through qualifications in Health & Social Care (Levels 2-6) or taking on more responsibilities. Security and Support: We provide paid sick leave, a pension scheme with a 3% employer contribution, and travel schemes that include car maintenance and travel expenses. About Our Service: Our Domiciliary & Extra Care Services provide high-quality, person-centred care to individuals in their own homes across Cheshire West and Chester. We support people to live independently, with dignity, and maintain a high quality of life. Working closely with local authorities and other health professionals, we ensure that the people we support receive the tailored care they need, when they need it. The Role: What You'll Actually Be Doing You'll play a key role in coordinating care for people in their homes. This means: Managing rotas to ensure our care teams are always in place, ready to help. Supporting staff in the field when needed, and stepping in to cover operational demands. Creating and reviewing care plans to make sure each individual's needs are met. Leading and guiding your team, offering support that helps them grow professionally. Liaising with people, families, and other professionals to ensure safe, high-quality care is always delivered. What We're Looking For: You'll need experience in care coordination or scheduling, and ideally, a Level 3 in Health & Social Care. But more than that, we're looking for someone who is organised, communicates well, and is ready to make decisions that improve lives. Why Choose Making Space? We're a charity with a strong focus on empowering our team. You won't just be doing a job-you'll be making a difference every day. And if you want to progress? We support career development, promote from within, and offer plenty of opportunities to grow. Ready to take the next step in your career? Apply now to join a company that values you and the impact you make every day.
Sales Support Coordinator Horley - Office based 8.30 - 5.30 Monday to Friday 29,000 to 31,000 A well-established business is seeking a motivated Sales Support Coordinator to join its busy Sales team in Horley. This role plays a key part in supporting customers by managing quotes and orders efficiently from initial enquiry through to delivery, while delivering an excellent customer experience. Day-to-day, you'll: Process customer quotes and orders accurately across multiple channels Manage inbound calls and customer enquiries in line with service levels Follow up on quotes and support quote-to-order conversion Supervise inboxes and respond to customer queries Build strong customer relationships and manage expectations Escalate issues where necessary and ensure accurate order processing Liaise with internal teams including Warehouse, Logistics, Finance, Purchasing and Sales What We're Looking For: Previous experience in a fast-paced customer service or sales support role Strong communication skills and professional telephone manner Excellent attention to detail and organisational skills Ability to work effectively in a team environment Experience using CRM systems, Microsoft Office, or knowledge of the plumbing/technical industry would be advantageous. Benefits include: Competitive salary of 29,000 - 31,000 25 days holiday plus bank holidays Free onsite parking Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 01, 2026
Full time
Sales Support Coordinator Horley - Office based 8.30 - 5.30 Monday to Friday 29,000 to 31,000 A well-established business is seeking a motivated Sales Support Coordinator to join its busy Sales team in Horley. This role plays a key part in supporting customers by managing quotes and orders efficiently from initial enquiry through to delivery, while delivering an excellent customer experience. Day-to-day, you'll: Process customer quotes and orders accurately across multiple channels Manage inbound calls and customer enquiries in line with service levels Follow up on quotes and support quote-to-order conversion Supervise inboxes and respond to customer queries Build strong customer relationships and manage expectations Escalate issues where necessary and ensure accurate order processing Liaise with internal teams including Warehouse, Logistics, Finance, Purchasing and Sales What We're Looking For: Previous experience in a fast-paced customer service or sales support role Strong communication skills and professional telephone manner Excellent attention to detail and organisational skills Ability to work effectively in a team environment Experience using CRM systems, Microsoft Office, or knowledge of the plumbing/technical industry would be advantageous. Benefits include: Competitive salary of 29,000 - 31,000 25 days holiday plus bank holidays Free onsite parking Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
The Rewards and Benefits on Offer; Permanent and full-time opportunity An ASAP start date Monday Friday working hours promoting a healthy work/life balance Progression and continuous development opportunities Recognition for good work Relaxed and friendly working environment Free on-site parking Company pension scheme 25 days holiday plus bank holidays and Christmas shut down The Company you will be worki. . click apply for full job details
Apr 01, 2026
Full time
The Rewards and Benefits on Offer; Permanent and full-time opportunity An ASAP start date Monday Friday working hours promoting a healthy work/life balance Progression and continuous development opportunities Recognition for good work Relaxed and friendly working environment Free on-site parking Company pension scheme 25 days holiday plus bank holidays and Christmas shut down The Company you will be worki. . click apply for full job details
Project Coordinator - IT Services Location - Derby (Hybrid) Salary 25-30k Dept on experience Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Project Coordinator to join our IT services team and play a key role in delivering exceptional client experiences. The Role As Project Coordinator, you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop. What You'll Be Doing Scheduling and coordinating project meetings, capturing and distributing accurate minutes to all stakeholders Monitoring project milestones and proactively flagging risks or potential delays before they become problems Acting as the primary point of contact for clients, providing regular, transparent updates on project status Managing client expectations with confidence and professionalism Supporting the allocation and tracking of resources across projects, including internal IT staff and third-party vendors Liaising with internal teams including technical support and infrastructure to ensure timely service delivery Building and maintaining strong vendor relationships to support smooth coordination with external partners Continuously identifying opportunities to improve project management processes, driving greater efficiency and client satisfaction What We're Looking For Strong organisational and time management skills Excellent written and verbal communication abilities Experience in a project coordination or client-facing role Confidence working cross-functionally across teams and with external stakeholders A proactive mindset with a keen eye for process improvement Experience with IT services would be an advantage Why Join Us? You'll be joining a collaborative team that values clear communication, continuous improvement, and delivering real results from their clients. If you're ready to make an impact and grow your career in IT project management, we'd love to hear from you. Interested? Call TurnerFox Recruitment on (phone number removed) or email your CV
Apr 01, 2026
Full time
Project Coordinator - IT Services Location - Derby (Hybrid) Salary 25-30k Dept on experience Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Project Coordinator to join our IT services team and play a key role in delivering exceptional client experiences. The Role As Project Coordinator, you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop. What You'll Be Doing Scheduling and coordinating project meetings, capturing and distributing accurate minutes to all stakeholders Monitoring project milestones and proactively flagging risks or potential delays before they become problems Acting as the primary point of contact for clients, providing regular, transparent updates on project status Managing client expectations with confidence and professionalism Supporting the allocation and tracking of resources across projects, including internal IT staff and third-party vendors Liaising with internal teams including technical support and infrastructure to ensure timely service delivery Building and maintaining strong vendor relationships to support smooth coordination with external partners Continuously identifying opportunities to improve project management processes, driving greater efficiency and client satisfaction What We're Looking For Strong organisational and time management skills Excellent written and verbal communication abilities Experience in a project coordination or client-facing role Confidence working cross-functionally across teams and with external stakeholders A proactive mindset with a keen eye for process improvement Experience with IT services would be an advantage Why Join Us? You'll be joining a collaborative team that values clear communication, continuous improvement, and delivering real results from their clients. If you're ready to make an impact and grow your career in IT project management, we'd love to hear from you. Interested? Call TurnerFox Recruitment on (phone number removed) or email your CV
Customer Care Coordinator Your new company Clifton based business need a Customer Care Coordinator to join on a permanent basis. Your new role Managing customer queries received by phone or email and responding promptly in line with service level agreements. Allocating work to subcontractors and following up to ensure timely completion Monitoring outstanding remedial tasks and driving completion within a 28 day period wherever possible Providing empathetic, professional support to customers throughout their journey Building strong working relationships with internal teams and external partners Maintaining accurate records and ensuring systems are updated at all times Supporting the achievement of customer service KPIs Adhering to all health and safety requirements What you'll need to succeed Experience within the residential housing or construction sector Customer service experience preferred Facilities coordination experience preferred Understanding of building regulations and legal obligations Strong written English skills What you'll get in return Competitive salary with annual bonusSalary sacrifice car schemeUp to 33 days annual leave plus bank holidays, rising with length of serviceTwo paid volunteering days each yearPrivate medical insurance (employee paid cover)Enhanced maternity, paternity and adoption leaveCompetitive pension schemeLife assurance at four times annual salaryShare incentive and savings schemesAccess to an employee rewards portal with a wide range of benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Customer Care Coordinator Your new company Clifton based business need a Customer Care Coordinator to join on a permanent basis. Your new role Managing customer queries received by phone or email and responding promptly in line with service level agreements. Allocating work to subcontractors and following up to ensure timely completion Monitoring outstanding remedial tasks and driving completion within a 28 day period wherever possible Providing empathetic, professional support to customers throughout their journey Building strong working relationships with internal teams and external partners Maintaining accurate records and ensuring systems are updated at all times Supporting the achievement of customer service KPIs Adhering to all health and safety requirements What you'll need to succeed Experience within the residential housing or construction sector Customer service experience preferred Facilities coordination experience preferred Understanding of building regulations and legal obligations Strong written English skills What you'll get in return Competitive salary with annual bonusSalary sacrifice car schemeUp to 33 days annual leave plus bank holidays, rising with length of serviceTwo paid volunteering days each yearPrivate medical insurance (employee paid cover)Enhanced maternity, paternity and adoption leaveCompetitive pension schemeLife assurance at four times annual salaryShare incentive and savings schemesAccess to an employee rewards portal with a wide range of benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Work Authorisation Coordinator. Are you ready to take the next step in your career with a leading global financial institution? We are seeking a dedicated Work Authorisation Coordinator to join our clients Workforce Intelligence & Talent Acquisition team. This is your chance to be part of an organisation that prioritises growth and economic progress while supporting our valued clients! Start ASAP, duration until September 2026, pay 20.65ph via umbrella, hours Monday - Friday, 40 hours per week, hybrid- 3 days in office, location Belfast. The successful candidate will be required to go through a security clearance ahead of starting. What You'll Do: Provide HR support focused on right to work verification across multiple countries. Execute essential tasks including logging requests, answering queries, creating documents, and managing data entry. Leverage your language skills to cover EMEA countries within our clients Solutions Centre. Maintain employee data and document imaging with precision. Become a go-to expert for multi-country work authorisation processes, training team members along the way. Handle complex cases and be the trusted resource for work authorisation questions. What We Need From You: Proven experience in a Shared Services environment. Strong understanding of work authorisation processes. Familiarity with background screening processes is a plus! Proficient in MS Office and ideally, Recruiting Systems and Workday. Exceptional communication skills, both written and oral. A keen eye for detail and strong analytical abilities. A customer-centric approach and a commitment to process improvement. Ability to handle sensitive information discreetly. If you're excited about making a positive impact and joining a team where everyone can thrive, we want to hear from you! Apply now and discover the true extent of your capabilities! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Seasonal
Work Authorisation Coordinator. Are you ready to take the next step in your career with a leading global financial institution? We are seeking a dedicated Work Authorisation Coordinator to join our clients Workforce Intelligence & Talent Acquisition team. This is your chance to be part of an organisation that prioritises growth and economic progress while supporting our valued clients! Start ASAP, duration until September 2026, pay 20.65ph via umbrella, hours Monday - Friday, 40 hours per week, hybrid- 3 days in office, location Belfast. The successful candidate will be required to go through a security clearance ahead of starting. What You'll Do: Provide HR support focused on right to work verification across multiple countries. Execute essential tasks including logging requests, answering queries, creating documents, and managing data entry. Leverage your language skills to cover EMEA countries within our clients Solutions Centre. Maintain employee data and document imaging with precision. Become a go-to expert for multi-country work authorisation processes, training team members along the way. Handle complex cases and be the trusted resource for work authorisation questions. What We Need From You: Proven experience in a Shared Services environment. Strong understanding of work authorisation processes. Familiarity with background screening processes is a plus! Proficient in MS Office and ideally, Recruiting Systems and Workday. Exceptional communication skills, both written and oral. A keen eye for detail and strong analytical abilities. A customer-centric approach and a commitment to process improvement. Ability to handle sensitive information discreetly. If you're excited about making a positive impact and joining a team where everyone can thrive, we want to hear from you! Apply now and discover the true extent of your capabilities! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
HR Co-ordinator L&D Truro 26,500 - 32, hours per week Permanent Introduction Acorn by Synergie is recruiting an HR Co-ordinator to join a supportive and purpose-driven organisation in Truro. This is a permanent role with the opportunity to work a few days from home after probation. Key Duties: Champion employee engagement initiatives and support a collaborative, inclusive culture. Support the integration of DEI principles across daily operations. Assist the HR team with day-to-day administration and recruitment activities. Act as system owner for the HR Information System, ensuring accuracy and compliance. Use HR data to support informed decision-making and strengthen people-focused practices. Act as first point of contact for HR queries, providing advice or escalating as needed. Coordinate learning and development opportunities. Evaluate training effectiveness and support continuous improvement. Review personal development plans and identify training needs. Maintain up-to-date employee records in line with GDPR and company policy. Assist with benefits administration including pension enrolment and healthcare schemes. Requirements: Previous HR or L&D administration experience is desirable. Knowledge of HR processes and basic employment law. Experience using and maintaining HR systems is advantageous. Excellent attention to detail and organisational skills. Strong communication skills with the ability to build relationships at all levels. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information with discretion and professionalism. CIPD qualification desirable but not essential; support provided to study and achieve if required. What We Offer: 35-hour week supporting work-life balance. Private medical insurance and income protection cover. 24 days' holiday increasing to 28 with length of service plus bank holidays. Comprehensive induction, learning and development opportunities, and professional membership support. Company events to support social wellbeing. Interested? Apply now to join a dynamic HR team in Truro and develop your career while making a real impact. Acorn by Synergie acts as an employment agency for permanent recruitment.
Apr 01, 2026
Full time
HR Co-ordinator L&D Truro 26,500 - 32, hours per week Permanent Introduction Acorn by Synergie is recruiting an HR Co-ordinator to join a supportive and purpose-driven organisation in Truro. This is a permanent role with the opportunity to work a few days from home after probation. Key Duties: Champion employee engagement initiatives and support a collaborative, inclusive culture. Support the integration of DEI principles across daily operations. Assist the HR team with day-to-day administration and recruitment activities. Act as system owner for the HR Information System, ensuring accuracy and compliance. Use HR data to support informed decision-making and strengthen people-focused practices. Act as first point of contact for HR queries, providing advice or escalating as needed. Coordinate learning and development opportunities. Evaluate training effectiveness and support continuous improvement. Review personal development plans and identify training needs. Maintain up-to-date employee records in line with GDPR and company policy. Assist with benefits administration including pension enrolment and healthcare schemes. Requirements: Previous HR or L&D administration experience is desirable. Knowledge of HR processes and basic employment law. Experience using and maintaining HR systems is advantageous. Excellent attention to detail and organisational skills. Strong communication skills with the ability to build relationships at all levels. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information with discretion and professionalism. CIPD qualification desirable but not essential; support provided to study and achieve if required. What We Offer: 35-hour week supporting work-life balance. Private medical insurance and income protection cover. 24 days' holiday increasing to 28 with length of service plus bank holidays. Comprehensive induction, learning and development opportunities, and professional membership support. Company events to support social wellbeing. Interested? Apply now to join a dynamic HR team in Truro and develop your career while making a real impact. Acorn by Synergie acts as an employment agency for permanent recruitment.
