Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal business processes. Responsible for the issue of customer price lists following relevant information from Business Development Managers. Ensuring that the price lists held in the company accounting system are accurate and up to date. Maintain and update sales ready reckoners, reviewing updates with Commercial Manager. Responsible for effective credit control processes and procedures, achieving targets for the payment of customer invoices. Processing customer receipts through the finance system and highlighting any customers who will fall outside of credit insurance terms. Assist with reflective and traffic related stock, assisting with the maintenance of minimum and maximum stock levels, contributing to the accurate forecasting of stock levels and escalating potential issues with regards to obsolete or overstock where appropriate. Liaise with Materials Manager to ensure customer delivery timescales and customer expectations are met. Providing regular communication with internal and external customers. Co-ordination of employee credit card and cash expenses, including mileage records and repayments. Produce spreadsheets and reports for analysis as required, including but not limited to; daily sales report, monthly sales report, monthly stock min/max report, customer sales and volumes reports. Assist with company Health and Safety requirements. Assist with company ISO9001 and ISO14001 requirements. Skills & experience required of the Customer Service & Sales Executive role: General customer service and office administration experience. Good oral and written communication skills Excellent organisational skills Ability to work under pressure and own initiative Ability to use Microsoft Office with a high level of skill on Excel Produce work with a high level of accuracy, paying attention to detail Positive commitment to providing a quality service Excellent customer care skills Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Apr 15, 2026
Full time
Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal business processes. Responsible for the issue of customer price lists following relevant information from Business Development Managers. Ensuring that the price lists held in the company accounting system are accurate and up to date. Maintain and update sales ready reckoners, reviewing updates with Commercial Manager. Responsible for effective credit control processes and procedures, achieving targets for the payment of customer invoices. Processing customer receipts through the finance system and highlighting any customers who will fall outside of credit insurance terms. Assist with reflective and traffic related stock, assisting with the maintenance of minimum and maximum stock levels, contributing to the accurate forecasting of stock levels and escalating potential issues with regards to obsolete or overstock where appropriate. Liaise with Materials Manager to ensure customer delivery timescales and customer expectations are met. Providing regular communication with internal and external customers. Co-ordination of employee credit card and cash expenses, including mileage records and repayments. Produce spreadsheets and reports for analysis as required, including but not limited to; daily sales report, monthly sales report, monthly stock min/max report, customer sales and volumes reports. Assist with company Health and Safety requirements. Assist with company ISO9001 and ISO14001 requirements. Skills & experience required of the Customer Service & Sales Executive role: General customer service and office administration experience. Good oral and written communication skills Excellent organisational skills Ability to work under pressure and own initiative Ability to use Microsoft Office with a high level of skill on Excel Produce work with a high level of accuracy, paying attention to detail Positive commitment to providing a quality service Excellent customer care skills Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
£130,000 to £150,000 plus Benefits & Equity Potential East Anglia (Hybrid - 3 days minimum office-based) ABPM is retained by this PE-backed FMCG group, who are market leaders in a number of key categories. In the appointment of a proven and commercial CFO who has a track record of demonstrable business partnering across the C suite. You will be keen to be CFO in a leadership team of a business that is on the growth agenda whilst continuing to delight its customers, employees and shareholders. We seek those of you who have successfully operated in a finance leadership role in a PE-owned group and are in possession of good business analysis and communication skills, as the business looks to its future with this key appointment. Key responsibilities cover the following: Responsible for the development and achievement of plans to deliver increased business value. Manage the budgeting and customer costing plans. Manage decision making process around capital investment. Financial and risk management. Financial reporting. Treasury and IT management. Mergers and acquisitions Investor relations and stakeholder management Executive leadership. Leading the finance & IT team, you need to work accurately at pace, understanding the priorities of the business, the CEO and the leadership team. Occasionally, you will find yourself under pressure to ensure smooth day-to-day operations whilst you support the business growth agenda, retaining prudent financial management and cost focus. You must have due regard for risk management and see the bigger picture, i.e. be able to accept the changes that occur within a fast-moving industry We are seeking applications from qualified accountants with relevant knowledge and experience with at least 5 years of senior finance management in a leveraged multi-site environment. Experience in the fresh produce and food industry is preferred, and knowledgeable of how the major retailers interact with suppliers. The traits and characteristics will be of those who are open-minded and creative, possessing strong interpersonal skills with the ability to communicate across a broad range of individuals, both internal and external to the group. If this sounds of interest, please contact ABPM for more details by phone, emailing your CV with a supporting cover letter quoting our job reference EX940192 or applying online. All contact details can be found via our website.
Apr 15, 2026
Full time
£130,000 to £150,000 plus Benefits & Equity Potential East Anglia (Hybrid - 3 days minimum office-based) ABPM is retained by this PE-backed FMCG group, who are market leaders in a number of key categories. In the appointment of a proven and commercial CFO who has a track record of demonstrable business partnering across the C suite. You will be keen to be CFO in a leadership team of a business that is on the growth agenda whilst continuing to delight its customers, employees and shareholders. We seek those of you who have successfully operated in a finance leadership role in a PE-owned group and are in possession of good business analysis and communication skills, as the business looks to its future with this key appointment. Key responsibilities cover the following: Responsible for the development and achievement of plans to deliver increased business value. Manage the budgeting and customer costing plans. Manage decision making process around capital investment. Financial and risk management. Financial reporting. Treasury and IT management. Mergers and acquisitions Investor relations and stakeholder management Executive leadership. Leading the finance & IT team, you need to work accurately at pace, understanding the priorities of the business, the CEO and the leadership team. Occasionally, you will find yourself under pressure to ensure smooth day-to-day operations whilst you support the business growth agenda, retaining prudent financial management and cost focus. You must have due regard for risk management and see the bigger picture, i.e. be able to accept the changes that occur within a fast-moving industry We are seeking applications from qualified accountants with relevant knowledge and experience with at least 5 years of senior finance management in a leveraged multi-site environment. Experience in the fresh produce and food industry is preferred, and knowledgeable of how the major retailers interact with suppliers. The traits and characteristics will be of those who are open-minded and creative, possessing strong interpersonal skills with the ability to communicate across a broad range of individuals, both internal and external to the group. If this sounds of interest, please contact ABPM for more details by phone, emailing your CV with a supporting cover letter quoting our job reference EX940192 or applying online. All contact details can be found via our website.
Blusource Professional Services Ltd
Leicester, Leicestershire
Group Finance Director Leicester based (Hybrid with UK-wide travel) £100,000 £125,000 package We are partnering with a high-growth, acquisitive UK group to appoint a commercially driven Group Finance Director. This is a pivotal leadership role at the centre of an ambitious expansion strategy, offering real influence at Board level and the opportunity to shape the future of a scaling business. This is not a steady-state finance role. It is a career-defining opportunity for an individual who thrives in a fast-paced, deal-led environment and wants to play a leading role in building a group through acquisition and strategic growth. The Opportunity The business is entering a significant phase of expansion, with a clear focus on acquiring and integrating businesses across the UK. As Group Finance Director, you will act as a strategic partner to the executive team, leading on financial direction, supporting M&A activity, and ensuring the infrastructure is in place to scale effectively. You will be highly visible across the organisation, presenting to senior stakeholders, influencing key decisions, and driving performance through strong financial leadership. Key Responsibilities Lead the development and execution of the group s financial strategy, aligned to ambitious growth plans Take ownership of the full M&A lifecycle, from evaluation and due diligence through to integration and value creation Deliver clear, insightful financial reporting to support decision making at Board and investor level Ensure robust cashflow management to underpin both day-to-day operations and ongoing acquisitions Build, lead and develop a high-performing finance function capable of supporting a scaling group What We re Looking For A proven finance leader with experience operating at Director or Group level Strong track record in M&A environments, ideally within multi-entity or acquisitive businesses Commercially astute, able to influence strategy and drive growth, not just report on it Confident communicator with the presence and credibility to present at Board level A hands-on leader who can build teams, improve processes, and operate effectively in a changing environment Why This Role Stands Out This is a genuine opportunity to step into a role where you can make a visible impact. You will be at the heart of a growth journey, working closely with senior leadership and playing a key role in shaping the future of the business. For the right individual, this offers a rare combination of strategic influence, deal exposure, and long-term career progression within a dynamic and ambitious group. For more information hit apply or reach out for a confidential chat.
Apr 15, 2026
Full time
Group Finance Director Leicester based (Hybrid with UK-wide travel) £100,000 £125,000 package We are partnering with a high-growth, acquisitive UK group to appoint a commercially driven Group Finance Director. This is a pivotal leadership role at the centre of an ambitious expansion strategy, offering real influence at Board level and the opportunity to shape the future of a scaling business. This is not a steady-state finance role. It is a career-defining opportunity for an individual who thrives in a fast-paced, deal-led environment and wants to play a leading role in building a group through acquisition and strategic growth. The Opportunity The business is entering a significant phase of expansion, with a clear focus on acquiring and integrating businesses across the UK. As Group Finance Director, you will act as a strategic partner to the executive team, leading on financial direction, supporting M&A activity, and ensuring the infrastructure is in place to scale effectively. You will be highly visible across the organisation, presenting to senior stakeholders, influencing key decisions, and driving performance through strong financial leadership. Key Responsibilities Lead the development and execution of the group s financial strategy, aligned to ambitious growth plans Take ownership of the full M&A lifecycle, from evaluation and due diligence through to integration and value creation Deliver clear, insightful financial reporting to support decision making at Board and investor level Ensure robust cashflow management to underpin both day-to-day operations and ongoing acquisitions Build, lead and develop a high-performing finance function capable of supporting a scaling group What We re Looking For A proven finance leader with experience operating at Director or Group level Strong track record in M&A environments, ideally within multi-entity or acquisitive businesses Commercially astute, able to influence strategy and drive growth, not just report on it Confident communicator with the presence and credibility to present at Board level A hands-on leader who can build teams, improve processes, and operate effectively in a changing environment Why This Role Stands Out This is a genuine opportunity to step into a role where you can make a visible impact. You will be at the heart of a growth journey, working closely with senior leadership and playing a key role in shaping the future of the business. For the right individual, this offers a rare combination of strategic influence, deal exposure, and long-term career progression within a dynamic and ambitious group. For more information hit apply or reach out for a confidential chat.
Role: Development Manager Contract: Permanent, Full Time Location: Hybrid working. London or Cornwall office three days per week, home working two days per week. Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface - raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians. We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships. Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We're proud of the team we're creating here in the UK, and we'd love for you to join us. Job Purpose The Development Manager will manage our fundraising and partnerships portfolio, supporting the stewardship of relationships with some of the world's biggest environmental foundations and philanthropists. They will manage new and existing relationships, prepare grant applications and reporting, and evolve our outreach to support the growth and diversification of our fundraising opportunities. The role will work closely with the Executive Director, our UK team, and our US based global development department, to secure sustainable resources to strengthen Oceana UK and help drive positive impact for our seas. Eligible candidates should have a passion for fundraising and a track record in securing major grants and donations, with a focus on trusts, foundations, and philanthropy. They will foster strong relationships with high-level partners, co-deliver excellent funding applications and reports, and provide written and verbal updates with precision and confidence. They will demonstrate a strategic mindset, alongside strong organisational skills and meticulous attention to detail. They must have experience in growing and diversifying income streams and converting new interest into long-term, sustainable, support. The position will be hybrid, based three days per week (Tues-Thurs) from Oceana's UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC. Responsibilities Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, individual philanthropists, and some corporate supporters. Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team. Work closely with the finance, policy, communications, and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting. Manage and deliver timely reporting, communications, and updates to funding partners and stakeholders. Manage and develop other existing UK income streams, including mass giving alongside the communications team. Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations. Collaborate with the Director of Finance and People, and international development and budgeting teams, to manage income forecasts and grant financial reporting. Maintain appropriate development records and database for all UK activity. Ensure compliance with UK fundraising regulations and best practice. Develop and manage key fundraising and partnerships events. Work with Executive Director to develop our outreach with funders at international events. Attend and represent the UK in monthly development meetings with the international team. Plan and manage UK development priorities, calendar, and budget. Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture. Ensure a strong commitment to the organisation's values and vision, as set out by Oceana globally. Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders. Other tasks as needed to support development and organisational objectives. Candidate Requirements Education and work experience: At least 5 years of professional experience in fundraising and development, ideally in the ocean or the environmental space (essential). Experience writing successful multi-year grant applications, alongside robust budgets, for trusts and foundations (essential). Experience managing charitable foundation relationships, delivering detailed and timely reports, and managing ongoing communications as required (essential). Experience managing major and corporate giving. Experience prospe cting, managing and analysing research on fundraising opportunities. Experience co-developing and diversifying fundraising opportunities. Good existing relationships with environmental trusts and foundations (preferred). Skills & Knowledge: Excellent external relationship building, including confident networking skills, and organised and positive relationships with funders outside of scheduled reporting. Excellent written and verbal communication, with the ability to understand and distill complex scientific issues and detailed campaigns for fundraising purposes. Strong focus on spotting and cultivating new institutional fundraising opportunities Strong internal stakeholder management, adept at involving relevant teams (leadership, campaigns, finance, international) to develop funding applications. Confident and proficient using CRM platforms or other grant management tools. Good understanding of data privacy, code of fundraising practice, and other relevant regulations. Strong prioritisation and project management skills, with ability to manage multiple tasks and workstreams effectively. Excellent attention to detail and commitment to accuracy. Proactive and self-motivated, with a strong drive to meet and exceed fundraising targets. Ability to work well both independently and as part of a small, close-knit team. Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space. Integrity and the ability to work with confidential information with discretion. Equal Opportunities Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector. All offers of employment are conditional upon the successful completion of reference checks. Application Deadline: Sunday 10th May 2026 Interviews: w/c 18th May and w/c 25th May
Apr 15, 2026
Full time
Role: Development Manager Contract: Permanent, Full Time Location: Hybrid working. London or Cornwall office three days per week, home working two days per week. Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface - raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians. We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships. Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We're proud of the team we're creating here in the UK, and we'd love for you to join us. Job Purpose The Development Manager will manage our fundraising and partnerships portfolio, supporting the stewardship of relationships with some of the world's biggest environmental foundations and philanthropists. They will manage new and existing relationships, prepare grant applications and reporting, and evolve our outreach to support the growth and diversification of our fundraising opportunities. The role will work closely with the Executive Director, our UK team, and our US based global development department, to secure sustainable resources to strengthen Oceana UK and help drive positive impact for our seas. Eligible candidates should have a passion for fundraising and a track record in securing major grants and donations, with a focus on trusts, foundations, and philanthropy. They will foster strong relationships with high-level partners, co-deliver excellent funding applications and reports, and provide written and verbal updates with precision and confidence. They will demonstrate a strategic mindset, alongside strong organisational skills and meticulous attention to detail. They must have experience in growing and diversifying income streams and converting new interest into long-term, sustainable, support. The position will be hybrid, based three days per week (Tues-Thurs) from Oceana's UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC. Responsibilities Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, individual philanthropists, and some corporate supporters. Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team. Work closely with the finance, policy, communications, and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting. Manage and deliver timely reporting, communications, and updates to funding partners and stakeholders. Manage and develop other existing UK income streams, including mass giving alongside the communications team. Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations. Collaborate with the Director of Finance and People, and international development and budgeting teams, to manage income forecasts and grant financial reporting. Maintain appropriate development records and database for all UK activity. Ensure compliance with UK fundraising regulations and best practice. Develop and manage key fundraising and partnerships events. Work with Executive Director to develop our outreach with funders at international events. Attend and represent the UK in monthly development meetings with the international team. Plan and manage UK development priorities, calendar, and budget. Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture. Ensure a strong commitment to the organisation's values and vision, as set out by Oceana globally. Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders. Other tasks as needed to support development and organisational objectives. Candidate Requirements Education and work experience: At least 5 years of professional experience in fundraising and development, ideally in the ocean or the environmental space (essential). Experience writing successful multi-year grant applications, alongside robust budgets, for trusts and foundations (essential). Experience managing charitable foundation relationships, delivering detailed and timely reports, and managing ongoing communications as required (essential). Experience managing major and corporate giving. Experience prospe cting, managing and analysing research on fundraising opportunities. Experience co-developing and diversifying fundraising opportunities. Good existing relationships with environmental trusts and foundations (preferred). Skills & Knowledge: Excellent external relationship building, including confident networking skills, and organised and positive relationships with funders outside of scheduled reporting. Excellent written and verbal communication, with the ability to understand and distill complex scientific issues and detailed campaigns for fundraising purposes. Strong focus on spotting and cultivating new institutional fundraising opportunities Strong internal stakeholder management, adept at involving relevant teams (leadership, campaigns, finance, international) to develop funding applications. Confident and proficient using CRM platforms or other grant management tools. Good understanding of data privacy, code of fundraising practice, and other relevant regulations. Strong prioritisation and project management skills, with ability to manage multiple tasks and workstreams effectively. Excellent attention to detail and commitment to accuracy. Proactive and self-motivated, with a strong drive to meet and exceed fundraising targets. Ability to work well both independently and as part of a small, close-knit team. Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space. Integrity and the ability to work with confidential information with discretion. Equal Opportunities Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector. All offers of employment are conditional upon the successful completion of reference checks. Application Deadline: Sunday 10th May 2026 Interviews: w/c 18th May and w/c 25th May
Are you a delivery focused leader who understands the realities of NHS contracting and can bring structure and control to a complex portfolio? If so, join Elysium Healthcare as the Director of Contracts, Tenders & Commissioning. As the Director of Contracts, Tenders & Commissioning you'll be accountable for the operational leadership, delivery and performance of Elysium Healthcare's NHS and public sector contracting function across England and Wales. This role provides end to end ownership of contract management, tender delivery and contractual performance, ensuring the organisation maintains strong commissioner confidence, delivers against contractual obligations, and secures sustainable, high quality income. Acting as the central point of control for all contractual activity, you'll bring pace, structure and rigour to the function - leading a specialist team to deliver high quality tenders, robust contract governance, and proactive performance management across all commissioned services. While commissioner strategy and external market positioning are led by the Chief Commercial & Communications Officer and Business Development Directors, this role provides the executional engine, contractual expertise and operational grip required to translate strategy into delivery. This is a hybrid role with travel to our offices in Borehamwood/Luton and travel to our services. Key Responsibilities Contracts & Commissioning Lead the operational management of all NHS and Local Authority contracts Own complex contractual arrangements including block contracts, frameworks and spot purchasing Maintain clear oversight of income, activity, performance and contractual risk Support commercial negotiations, pricing and fee uplifts Tenders & Bids Lead the end-to-end delivery of all tenders and bid submissions Build and embed a high-performing, centralised bid function Ensure all bids are clinically credible and operationally deliverable Oversee mobilisation and post-award contract finalisation Performance & Governance Take ownership of contractual performance and compliance Lead contract variations, renewals and issue resolutionEnsure audit readiness and robust governance across all services Systems & Process Own and develop our contract management system (SpotDraft) Drive improvements in tracking, reporting and governance Establish a single source of truth for all contractual activity Leadership Lead and develop a specialist contracts and tenders team Build a culture of accountability, pace and high standards Act as a trusted partner across Commercial, Finance and Operations To be successful in this role Significant senior experience within mental health, neurological, learning disabilities, autism services and CYPMHS. Proven track record of leading and delivering NHS and Local Authority tenders in a complex, multi-site environment. Strong working knowledge of NHS commissioning structures, including ICBs, Provider Collaboratives and procurement frameworks. Demonstrable experience of contract management, governance and performance oversight, including income and risk management. Experience leading and developing a specialist, high-performing team. Highly organised, detail-oriented and commercially astute, with the ability to operate at pace and maintain strong operational grip. Experience of the Provider Selection Regime (PSR) and evolving NHS procurement landscape. Experience managing block contracts, regional commissioning arrangements and complex funding models. Familiarity with contract management systems (e.g. SpotDraft or equivalent). Execution-focused leader with a strong bias for delivery and accountability. Brings structure, discipline and pace to complex operational environments. Confident operating with senior NHS stakeholders and internal executive teams. Able to balance detail with commercial oversight, ensuring nothing is missed while maintaining strategic alignment. Builds credibility through consistency, ownership and high-quality outputs. What You'll Get Competitive Salary The equivalent of 30 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals. Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance. Access to Blue Light Card, which provides a range of exclusive offers and discounts. Life Assurance, for added peace of mind. Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be. Enhanced maternity package, so you truly enjoy this special time. Pension contribution, to help secure your future. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Apr 15, 2026
Full time
Are you a delivery focused leader who understands the realities of NHS contracting and can bring structure and control to a complex portfolio? If so, join Elysium Healthcare as the Director of Contracts, Tenders & Commissioning. As the Director of Contracts, Tenders & Commissioning you'll be accountable for the operational leadership, delivery and performance of Elysium Healthcare's NHS and public sector contracting function across England and Wales. This role provides end to end ownership of contract management, tender delivery and contractual performance, ensuring the organisation maintains strong commissioner confidence, delivers against contractual obligations, and secures sustainable, high quality income. Acting as the central point of control for all contractual activity, you'll bring pace, structure and rigour to the function - leading a specialist team to deliver high quality tenders, robust contract governance, and proactive performance management across all commissioned services. While commissioner strategy and external market positioning are led by the Chief Commercial & Communications Officer and Business Development Directors, this role provides the executional engine, contractual expertise and operational grip required to translate strategy into delivery. This is a hybrid role with travel to our offices in Borehamwood/Luton and travel to our services. Key Responsibilities Contracts & Commissioning Lead the operational management of all NHS and Local Authority contracts Own complex contractual arrangements including block contracts, frameworks and spot purchasing Maintain clear oversight of income, activity, performance and contractual risk Support commercial negotiations, pricing and fee uplifts Tenders & Bids Lead the end-to-end delivery of all tenders and bid submissions Build and embed a high-performing, centralised bid function Ensure all bids are clinically credible and operationally deliverable Oversee mobilisation and post-award contract finalisation Performance & Governance Take ownership of contractual performance and compliance Lead contract variations, renewals and issue resolutionEnsure audit readiness and robust governance across all services Systems & Process Own and develop our contract management system (SpotDraft) Drive improvements in tracking, reporting and governance Establish a single source of truth for all contractual activity Leadership Lead and develop a specialist contracts and tenders team Build a culture of accountability, pace and high standards Act as a trusted partner across Commercial, Finance and Operations To be successful in this role Significant senior experience within mental health, neurological, learning disabilities, autism services and CYPMHS. Proven track record of leading and delivering NHS and Local Authority tenders in a complex, multi-site environment. Strong working knowledge of NHS commissioning structures, including ICBs, Provider Collaboratives and procurement frameworks. Demonstrable experience of contract management, governance and performance oversight, including income and risk management. Experience leading and developing a specialist, high-performing team. Highly organised, detail-oriented and commercially astute, with the ability to operate at pace and maintain strong operational grip. Experience of the Provider Selection Regime (PSR) and evolving NHS procurement landscape. Experience managing block contracts, regional commissioning arrangements and complex funding models. Familiarity with contract management systems (e.g. SpotDraft or equivalent). Execution-focused leader with a strong bias for delivery and accountability. Brings structure, discipline and pace to complex operational environments. Confident operating with senior NHS stakeholders and internal executive teams. Able to balance detail with commercial oversight, ensuring nothing is missed while maintaining strategic alignment. Builds credibility through consistency, ownership and high-quality outputs. What You'll Get Competitive Salary The equivalent of 30 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals. Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance. Access to Blue Light Card, which provides a range of exclusive offers and discounts. Life Assurance, for added peace of mind. Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be. Enhanced maternity package, so you truly enjoy this special time. Pension contribution, to help secure your future. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Solihull Action through Advocacy (SAtA)
Shirley, West Midlands
Chief Executive Officer To view the job description, click here Our client has been providing independent advocacy for vulnerable people in Solihull for over 25 years. They are now looking for a new Chief Executive Officer to join the team in this pivotal position. If you are a collaborative, hands-on leader who can balance strategic vision with operational impact then apply today! Position: Chief Executive Officer Location: Solihull, Hybrid Hours: 37 hours per week (flexible working options considered) Contract: Permanent Salary: £45,000 FTE Closing date: 15th April 2026 The organisation supports adults and young people with a learning disability or autism, who also may be experiencing poor mental health or complex life circumstance. It supports people to have their say, understand their rights and be fully involved in decisions about their lives and ensures their voices are heard and their choices are respected. Rooted in the local community, its small and dedicated teams are known for their person-centred approach, strong values and commitment to social justice. Enabling people to live healthier, happier and independent lives is central to their work. The organisation is entering an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen its impact. About the Opportunity We are recruiting for an inspiring and values-led CEO to lead SAtA into an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen our impact. Working closely with the Board of Trustees, you will guide the organisation s strategy, people, partnerships and resources to maximise positive outcomes for local people. You will also act as the charity s senior ambassador, strengthening and growing relationships with commissioners, funders and partners. You will: Inspire and support people (staff and volunteers) to deliver their best for the people they serve. Lead the development and delivery of the strategic plan, translating vision into practical outcomes. Ensure delivery of high-quality advocacy services and community projects that champion the voice of lived experience and are underpinned by robust performance monitoring and strong operational systems. Build and strengthen influential partnerships and represent them locally, regionally and nationally. Develop deep insight into health and social care systems and champion the role of advocacy. Support the Board to meet its legal and regulatory duties, providing clear data on performance, finance and risk, to inform decision making. Ensure financial sustainability, including robust financial planning, budgeting, income generation and contract management. About You You will bring a blend of strategic leadership, operational confidence and a genuine commitment to advocating for those the organisation serve. You will be comfortable leading a small organisation, where flexibility, pragmatism and a willingness to be hands on are key to success. With senior leadership experience you will have a record of building trusted relationships internally and with external partners. You will have developed cultures built on collaboration and respect that motivate and support. Your awareness of funding and/or managing contracts will be underpinned by strong financial management and budget oversight and you will be able to demonstrate how you can work closely with a Board, supporting good governance. This is your opportunity to make a transformational impact in a vital charity and make a real difference for the people the organisation serve. We welcome applications from people of all backgrounds, experiences, and perspectives, and are committed to building an inclusive and diverse workforce. We are open to flexible working arrangements and encourage candidates to discuss options that support their needs. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. You may have experience in roles such as CEO, Chief Exec, Chief Executive Officer, Managing Director, Operations, Director.
Apr 15, 2026
Full time
Chief Executive Officer To view the job description, click here Our client has been providing independent advocacy for vulnerable people in Solihull for over 25 years. They are now looking for a new Chief Executive Officer to join the team in this pivotal position. If you are a collaborative, hands-on leader who can balance strategic vision with operational impact then apply today! Position: Chief Executive Officer Location: Solihull, Hybrid Hours: 37 hours per week (flexible working options considered) Contract: Permanent Salary: £45,000 FTE Closing date: 15th April 2026 The organisation supports adults and young people with a learning disability or autism, who also may be experiencing poor mental health or complex life circumstance. It supports people to have their say, understand their rights and be fully involved in decisions about their lives and ensures their voices are heard and their choices are respected. Rooted in the local community, its small and dedicated teams are known for their person-centred approach, strong values and commitment to social justice. Enabling people to live healthier, happier and independent lives is central to their work. The organisation is entering an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen its impact. About the Opportunity We are recruiting for an inspiring and values-led CEO to lead SAtA into an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen our impact. Working closely with the Board of Trustees, you will guide the organisation s strategy, people, partnerships and resources to maximise positive outcomes for local people. You will also act as the charity s senior ambassador, strengthening and growing relationships with commissioners, funders and partners. You will: Inspire and support people (staff and volunteers) to deliver their best for the people they serve. Lead the development and delivery of the strategic plan, translating vision into practical outcomes. Ensure delivery of high-quality advocacy services and community projects that champion the voice of lived experience and are underpinned by robust performance monitoring and strong operational systems. Build and strengthen influential partnerships and represent them locally, regionally and nationally. Develop deep insight into health and social care systems and champion the role of advocacy. Support the Board to meet its legal and regulatory duties, providing clear data on performance, finance and risk, to inform decision making. Ensure financial sustainability, including robust financial planning, budgeting, income generation and contract management. About You You will bring a blend of strategic leadership, operational confidence and a genuine commitment to advocating for those the organisation serve. You will be comfortable leading a small organisation, where flexibility, pragmatism and a willingness to be hands on are key to success. With senior leadership experience you will have a record of building trusted relationships internally and with external partners. You will have developed cultures built on collaboration and respect that motivate and support. Your awareness of funding and/or managing contracts will be underpinned by strong financial management and budget oversight and you will be able to demonstrate how you can work closely with a Board, supporting good governance. This is your opportunity to make a transformational impact in a vital charity and make a real difference for the people the organisation serve. We welcome applications from people of all backgrounds, experiences, and perspectives, and are committed to building an inclusive and diverse workforce. We are open to flexible working arrangements and encourage candidates to discuss options that support their needs. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. You may have experience in roles such as CEO, Chief Exec, Chief Executive Officer, Managing Director, Operations, Director.
Chief Executive Officer/ CEO - Emmaus Greenwich are seeking a Chief Executive Officer to join their team in Greenwich, London, in this permanent, full-time role. Reporting directly to the Board of Trustees, you will provide strategic leadership, direction, and management of the community and social enterprise activities, ensuring the overall mission, values, and sustainability of Emmaus Greenwich. Fantastic company benefits include: Salary:£60,000 £65,000 per annum, depending on experience Holiday: 25 days holiday, plus Bank Holidays Additional: Free onsite parking, Pension Scheme, Employee Assistance Programme with 24/7 confidential counselling About the role: As Chief Executive Officer, you will lead the development and delivery of Emmaus Greenwich s strategic plan, providing clear vision and leadership across the community and its business activities. You will be responsible for ensuring financial sustainability, robust governance, and compliance, while fostering a positive culture and empowering staff and volunteers. You will oversee the welfare, safeguarding, and development of companions, lead social enterprise initiatives, manage facilities and operations, and represent the organisation externally to maximise impact and profile. Main duties and responsibilities: Lead the strategic development, operational management, and delivery of Emmaus Greenwich s objectives, ensuring sustainability, compliance, and effective governance. Oversee the welfare, safeguarding, and engagement of companions, promoting person-centred support, training, and community participation. Manage financial performance, budgets, forecasts, and risk, working closely with the Treasurer and Finance Manager to ensure sound financial control and value-for-money. Oversee operations, facilities, IT, and administrative systems to ensure the safe and effective running of the community. Provide leadership, development, and support to staff and volunteers, embedding a values-driven, inclusive, and empowering culture. Represent Emmaus Greenwich externally, building relationships with stakeholders, funders, and the wider community, while promoting the organisation s profile, outreach initiatives, and social enterprise. About you: As Chief Executive Officer, you will be an experienced senior leader with proven skills in strategic management, people leadership, financial oversight, and operational delivery. You will have excellent communication, negotiation, and stakeholder management abilities, with a strong track record in managing staff, volunteers, or teams within a charitable, social enterprise, or comparable environment. You will be proactive, resilient, empathetic, and committed to social impact, with the ability to model the values and ethos of Emmaus. Experience of working with a Board of Trustees, social enterprise management, outreach, and familiarity with homelessness or supported housing is desirable. About Emmaus: Emmaus Greenwich is part of the national Emmaus federation, dedicated to empowering formerly homeless and socially disadvantaged people through meaningful work, community living, and skills development. By joining the team, you will lead a charity with a strong social mission, making a tangible difference in people s lives while working in a supportive, values-driven environment. If you have the relevant skills and experience for this Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV with a covering statement (as one document) of no more than two sides of A4 setting out your reasons for applying and how your skills, knowledge and experience as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Apr 15, 2026
Full time
Chief Executive Officer/ CEO - Emmaus Greenwich are seeking a Chief Executive Officer to join their team in Greenwich, London, in this permanent, full-time role. Reporting directly to the Board of Trustees, you will provide strategic leadership, direction, and management of the community and social enterprise activities, ensuring the overall mission, values, and sustainability of Emmaus Greenwich. Fantastic company benefits include: Salary:£60,000 £65,000 per annum, depending on experience Holiday: 25 days holiday, plus Bank Holidays Additional: Free onsite parking, Pension Scheme, Employee Assistance Programme with 24/7 confidential counselling About the role: As Chief Executive Officer, you will lead the development and delivery of Emmaus Greenwich s strategic plan, providing clear vision and leadership across the community and its business activities. You will be responsible for ensuring financial sustainability, robust governance, and compliance, while fostering a positive culture and empowering staff and volunteers. You will oversee the welfare, safeguarding, and development of companions, lead social enterprise initiatives, manage facilities and operations, and represent the organisation externally to maximise impact and profile. Main duties and responsibilities: Lead the strategic development, operational management, and delivery of Emmaus Greenwich s objectives, ensuring sustainability, compliance, and effective governance. Oversee the welfare, safeguarding, and engagement of companions, promoting person-centred support, training, and community participation. Manage financial performance, budgets, forecasts, and risk, working closely with the Treasurer and Finance Manager to ensure sound financial control and value-for-money. Oversee operations, facilities, IT, and administrative systems to ensure the safe and effective running of the community. Provide leadership, development, and support to staff and volunteers, embedding a values-driven, inclusive, and empowering culture. Represent Emmaus Greenwich externally, building relationships with stakeholders, funders, and the wider community, while promoting the organisation s profile, outreach initiatives, and social enterprise. About you: As Chief Executive Officer, you will be an experienced senior leader with proven skills in strategic management, people leadership, financial oversight, and operational delivery. You will have excellent communication, negotiation, and stakeholder management abilities, with a strong track record in managing staff, volunteers, or teams within a charitable, social enterprise, or comparable environment. You will be proactive, resilient, empathetic, and committed to social impact, with the ability to model the values and ethos of Emmaus. Experience of working with a Board of Trustees, social enterprise management, outreach, and familiarity with homelessness or supported housing is desirable. About Emmaus: Emmaus Greenwich is part of the national Emmaus federation, dedicated to empowering formerly homeless and socially disadvantaged people through meaningful work, community living, and skills development. By joining the team, you will lead a charity with a strong social mission, making a tangible difference in people s lives while working in a supportive, values-driven environment. If you have the relevant skills and experience for this Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV with a covering statement (as one document) of no more than two sides of A4 setting out your reasons for applying and how your skills, knowledge and experience as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Commercial Director Reporting To: Managing Director Location: Welham Green, Hertfordshire Role and Responsibilities The Commercial Director is responsible for leading the company's commercial strategy to drive sustainable revenue growth, profitability, and market expansion. The role oversees sales, business development, customer relationships, pricing strategy, and contract negotiations while ensuring alignment with the company's operational and manufacturing capabilities. The Commercial Director plays a key role in identifying new market opportunities, developing strategic partnerships, and strengthening the company's position within gear manufacturing sectors such as aerospace, defence, medical, energy, or industrial manufacturing. This job description is not intended to be a complete list of responsibilities and tasks and can be amended at any time according to the business requirements. Key Responsibilities Commercial Strategy: Develop and implement the company's commercial strategy to achieve revenue and profit targets. Identify new business opportunities, market segments, and strategic partnerships. Lead long-term sales planning aligned with company growth objectives. Monitor market trends, competitor activity, and emerging technologies within the gear manufacturing sector. Sales and Business Development: Lead and manage the sales and business development team. Develop key account strategies for major customers. Drive new customer acquisition and contract wins. Build and maintain strong relationships with strategic clients and stakeholders. Pricing and Contract Management: Develop competitive pricing strategies aligned with cost structures and margin objectives. Lead commercial negotiations for major contracts and framework agreements. Ensure all commercial agreements mitigate risk and protect company interests. Work closely with legal and finance on contract terms and compliance. Customer Relationship Management: Maintain high-level relationships with key customers and partners. Ensure excellent customer experience and long-term client retention. Act as the senior escalation point for major commercial issues. Cross-Functional Leadership: Work closely with operations, engineering, and production teams to ensure commercial commitments align with delivery capabilities. Collaborate with finance to manage forecasts, budgets, and profitability. Support operational planning through accurate sales forecasting. Financial Performance: Deliver revenue growth and margin targets. Monitor sales performance and pipeline management. Provide regular commercial performance reports to the executive team. Leadership and Team Development: Lead, mentor, and develop the commercial team. Build a high-performance sales culture focused on accountability and results. Recruit and develop talent within the commercial function. Key Performance Indicators (KPIs): Order intake New business Customer retention rate / customer satisfaction (net promoter score) Price Skills and Experience Essential: Significant commercial leadership experience in precision engineering, advanced manufacturing, or industrial sectors. Proven track record of delivering orderbook growth and strategic business development. Experience managing complex B2B sales cycles and technical products. Strong commercial negotiation and contract management skills. Experience leading and developing sales teams. Strong financial and commercial acumen. Own AS9100 processes. Desirable: Experience in sectors such as aerospace, defence and medical devices. Knowledge of CNC machining, precision components, or advanced manufacturing processes. International sales or export experience. Qualifications Degree in Engineering, Business, or related field. MBA or equivalent commercial qualification. Or by experience. Personal Attributes Strategic thinker with strong business acumen. Results-driven with strong leadership capability. Excellent communication and negotiation skills. Strong relationship builder with customers and partners. Ability to operate effectively at all levels.
Apr 15, 2026
Full time
Commercial Director Reporting To: Managing Director Location: Welham Green, Hertfordshire Role and Responsibilities The Commercial Director is responsible for leading the company's commercial strategy to drive sustainable revenue growth, profitability, and market expansion. The role oversees sales, business development, customer relationships, pricing strategy, and contract negotiations while ensuring alignment with the company's operational and manufacturing capabilities. The Commercial Director plays a key role in identifying new market opportunities, developing strategic partnerships, and strengthening the company's position within gear manufacturing sectors such as aerospace, defence, medical, energy, or industrial manufacturing. This job description is not intended to be a complete list of responsibilities and tasks and can be amended at any time according to the business requirements. Key Responsibilities Commercial Strategy: Develop and implement the company's commercial strategy to achieve revenue and profit targets. Identify new business opportunities, market segments, and strategic partnerships. Lead long-term sales planning aligned with company growth objectives. Monitor market trends, competitor activity, and emerging technologies within the gear manufacturing sector. Sales and Business Development: Lead and manage the sales and business development team. Develop key account strategies for major customers. Drive new customer acquisition and contract wins. Build and maintain strong relationships with strategic clients and stakeholders. Pricing and Contract Management: Develop competitive pricing strategies aligned with cost structures and margin objectives. Lead commercial negotiations for major contracts and framework agreements. Ensure all commercial agreements mitigate risk and protect company interests. Work closely with legal and finance on contract terms and compliance. Customer Relationship Management: Maintain high-level relationships with key customers and partners. Ensure excellent customer experience and long-term client retention. Act as the senior escalation point for major commercial issues. Cross-Functional Leadership: Work closely with operations, engineering, and production teams to ensure commercial commitments align with delivery capabilities. Collaborate with finance to manage forecasts, budgets, and profitability. Support operational planning through accurate sales forecasting. Financial Performance: Deliver revenue growth and margin targets. Monitor sales performance and pipeline management. Provide regular commercial performance reports to the executive team. Leadership and Team Development: Lead, mentor, and develop the commercial team. Build a high-performance sales culture focused on accountability and results. Recruit and develop talent within the commercial function. Key Performance Indicators (KPIs): Order intake New business Customer retention rate / customer satisfaction (net promoter score) Price Skills and Experience Essential: Significant commercial leadership experience in precision engineering, advanced manufacturing, or industrial sectors. Proven track record of delivering orderbook growth and strategic business development. Experience managing complex B2B sales cycles and technical products. Strong commercial negotiation and contract management skills. Experience leading and developing sales teams. Strong financial and commercial acumen. Own AS9100 processes. Desirable: Experience in sectors such as aerospace, defence and medical devices. Knowledge of CNC machining, precision components, or advanced manufacturing processes. International sales or export experience. Qualifications Degree in Engineering, Business, or related field. MBA or equivalent commercial qualification. Or by experience. Personal Attributes Strategic thinker with strong business acumen. Results-driven with strong leadership capability. Excellent communication and negotiation skills. Strong relationship builder with customers and partners. Ability to operate effectively at all levels.
Commercial Director Reporting To: Managing Director Location: Welham Green, Hertfordshire Role and Responsibilities The Commercial Director is responsible for leading the company s commercial strategy to drive sustainable revenue growth, profitability, and market expansion. The role oversees sales, business development, customer relationships, pricing strategy, and contract negotiations while ensuring alignment with the company s operational and manufacturing capabilities. The Commercial Director plays a key role in identifying new market opportunities, developing strategic partnerships, and strengthening the company s position within gear manufacturing sectors such as aerospace, defence, medical, energy, or industrial manufacturing. This job description is not intended to be a complete list of responsibilities and tasks and can be amended at any time according to the business requirements. Key Responsibilities Commercial Strategy: Develop and implement the company s commercial strategy to achieve revenue and profit targets. Identify new business opportunities, market segments, and strategic partnerships. Lead long-term sales planning aligned with company growth objectives. Monitor market trends, competitor activity, and emerging technologies within the gear manufacturing sector. Sales and Business Development: Lead and manage the sales and business development team. Develop key account strategies for major customers. Drive new customer acquisition and contract wins. Build and maintain strong relationships with strategic clients and stakeholders. Pricing and Contract Management: Develop competitive pricing strategies aligned with cost structures and margin objectives. Lead commercial negotiations for major contracts and framework agreements. Ensure all commercial agreements mitigate risk and protect company interests. Work closely with legal and finance on contract terms and compliance. Customer Relationship Management: Maintain high-level relationships with key customers and partners. Ensure excellent customer experience and long-term client retention. Act as the senior escalation point for major commercial issues. Cross-Functional Leadership: Work closely with operations, engineering, and production teams to ensure commercial commitments align with delivery capabilities. Collaborate with finance to manage forecasts, budgets, and profitability. Support operational planning through accurate sales forecasting. Financial Performance: Deliver revenue growth and margin targets. Monitor sales performance and pipeline management. Provide regular commercial performance reports to the executive team. Leadership and Team Development: Lead, mentor, and develop the commercial team. Build a high-performance sales culture focused on accountability and results. Recruit and develop talent within the commercial function. Key Performance Indicators (KPIs): Order intake New business Customer retention rate / customer satisfaction (net promoter score) Price Skills and Experience Essential: Significant commercial leadership experience in precision engineering, advanced manufacturing, or industrial sectors. Proven track record of delivering orderbook growth and strategic business development. Experience managing complex B2B sales cycles and technical products. Strong commercial negotiation and contract management skills. Experience leading and developing sales teams. Strong financial and commercial acumen. Own AS9100 processes. Desirable: Experience in sectors such as aerospace, defence and medical devices. Knowledge of CNC machining, precision components, or advanced manufacturing processes. International sales or export experience. Qualifications Degree in Engineering, Business, or related field. MBA or equivalent commercial qualification. Or by experience. Personal Attributes Strategic thinker with strong business acumen. Results-driven with strong leadership capability. Excellent communication and negotiation skills. Strong relationship builder with customers and partners. Ability to operate effectively at all levels.
Apr 15, 2026
Full time
Commercial Director Reporting To: Managing Director Location: Welham Green, Hertfordshire Role and Responsibilities The Commercial Director is responsible for leading the company s commercial strategy to drive sustainable revenue growth, profitability, and market expansion. The role oversees sales, business development, customer relationships, pricing strategy, and contract negotiations while ensuring alignment with the company s operational and manufacturing capabilities. The Commercial Director plays a key role in identifying new market opportunities, developing strategic partnerships, and strengthening the company s position within gear manufacturing sectors such as aerospace, defence, medical, energy, or industrial manufacturing. This job description is not intended to be a complete list of responsibilities and tasks and can be amended at any time according to the business requirements. Key Responsibilities Commercial Strategy: Develop and implement the company s commercial strategy to achieve revenue and profit targets. Identify new business opportunities, market segments, and strategic partnerships. Lead long-term sales planning aligned with company growth objectives. Monitor market trends, competitor activity, and emerging technologies within the gear manufacturing sector. Sales and Business Development: Lead and manage the sales and business development team. Develop key account strategies for major customers. Drive new customer acquisition and contract wins. Build and maintain strong relationships with strategic clients and stakeholders. Pricing and Contract Management: Develop competitive pricing strategies aligned with cost structures and margin objectives. Lead commercial negotiations for major contracts and framework agreements. Ensure all commercial agreements mitigate risk and protect company interests. Work closely with legal and finance on contract terms and compliance. Customer Relationship Management: Maintain high-level relationships with key customers and partners. Ensure excellent customer experience and long-term client retention. Act as the senior escalation point for major commercial issues. Cross-Functional Leadership: Work closely with operations, engineering, and production teams to ensure commercial commitments align with delivery capabilities. Collaborate with finance to manage forecasts, budgets, and profitability. Support operational planning through accurate sales forecasting. Financial Performance: Deliver revenue growth and margin targets. Monitor sales performance and pipeline management. Provide regular commercial performance reports to the executive team. Leadership and Team Development: Lead, mentor, and develop the commercial team. Build a high-performance sales culture focused on accountability and results. Recruit and develop talent within the commercial function. Key Performance Indicators (KPIs): Order intake New business Customer retention rate / customer satisfaction (net promoter score) Price Skills and Experience Essential: Significant commercial leadership experience in precision engineering, advanced manufacturing, or industrial sectors. Proven track record of delivering orderbook growth and strategic business development. Experience managing complex B2B sales cycles and technical products. Strong commercial negotiation and contract management skills. Experience leading and developing sales teams. Strong financial and commercial acumen. Own AS9100 processes. Desirable: Experience in sectors such as aerospace, defence and medical devices. Knowledge of CNC machining, precision components, or advanced manufacturing processes. International sales or export experience. Qualifications Degree in Engineering, Business, or related field. MBA or equivalent commercial qualification. Or by experience. Personal Attributes Strategic thinker with strong business acumen. Results-driven with strong leadership capability. Excellent communication and negotiation skills. Strong relationship builder with customers and partners. Ability to operate effectively at all levels.
Customer Service Representative - B2B Location: Brough Area, HU14 Hours: Monday to Friday, 8:30am - 17:00pm Pay: 13.08 per hour Contract: Temp to Perm Opportunity Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team. This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK. Key Responsibilities: Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems. Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to. Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions. Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods. Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems. Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns. Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience. Escalate complex queries or complaints appropriately, ensuring swift resolution and customer satisfaction. Continuously develop product and system knowledge to stay ahead of client needs and industry trends. Ideal Candidate: Strong administrative and numeracy skills with a keen eye for detail. Confident communicator with a customer-first mindset. Comfortable working across multiple systems and managing competing priorities. Reliable, hardworking, and committed to delivering high standards of service. If you're looking for a role where you can make a real impact in a supportive and energetic team, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 15, 2026
Seasonal
Customer Service Representative - B2B Location: Brough Area, HU14 Hours: Monday to Friday, 8:30am - 17:00pm Pay: 13.08 per hour Contract: Temp to Perm Opportunity Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team. This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK. Key Responsibilities: Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems. Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to. Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions. Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods. Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems. Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns. Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience. Escalate complex queries or complaints appropriately, ensuring swift resolution and customer satisfaction. Continuously develop product and system knowledge to stay ahead of client needs and industry trends. Ideal Candidate: Strong administrative and numeracy skills with a keen eye for detail. Confident communicator with a customer-first mindset. Comfortable working across multiple systems and managing competing priorities. Reliable, hardworking, and committed to delivering high standards of service. If you're looking for a role where you can make a real impact in a supportive and energetic team, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SVP Sales Role Overview A global leader in business process management (BPM) is seeking a Senior Vice President of Sales. The company delivers a full spectrum of BPM services including finance & accounting, procurement, customer interaction, and human resources, using collaborative models tailored to unique business challenges. The SVP will be a member of the sales leadership team for the "Disruptor / Technology & Professional Solutions" division. (Client examples include - Nvidia, Alphabet (Google), Microsoft, Apple, Amazon, Sony, Samsung etc.) This person will have overall responsibility for delivering recognised annual revenues as per a Personal Performance Plan by networking, generating leads, assessing opportunities, creatively building solutions, overseeing the bid process to create the winning proposal, through to contract closure. Specific Responsibilities: Building a sales strategy for the UK/Europe region, running the sales process accordingly. Refining client segments in all possible areas within the different sectors of the industry. Developing and coordinating the sales selling cycle and methodology with all constituencies (marketing, operations, finance, etc.). Agreeing on sales quota for signed revenue and sales target for billed revenue in line with knowledge services practices. Developing new accounts and opening avenues for new opportunities using personal networks, company lead generation engines (website, lead generation unit), direct mailers, etc. Sensitising management on the latest trends in the business segment and ideating on developing new businesses, products, or service lines. Leading responses to RFIs, RFPs, and RFQs for clients. Conducting diagnostics and opportunity assessment studies along with experts. Managing client visits and accompanying them to global and other company operation centres as and when required. Analysing and evaluating the effectiveness of sales methods, sales costs, and results. Developing, managing, and syndicating sales budgets. Managing ongoing client relationships through steering committee reviews, etc. Handing over sold accounts to program management. In addition to the above responsibilities, as per the need of the Business Unit Head, this role would be required to support specific accounts as and when required. Further, you will perform all duties and other functions as are consistent with your job title and any additional duties and functions as the Company may require from time to time. Qualifications A degree in business or statistics is preferable. Significant BPM Expertise, sales orgination and deal closure. Industry knowledge and/or sales experience, of which at least several years should have been in a senior capacity as a salesperson, ideally with UK-based 'Disruptor / Technology & Professional Services' organisations. (Client examples include - Nvidia, Alphabet (Google), Microsoft, Apple, Amazon, Sony, Samsung etc.) In-depth knowledge of the respective market in the UK and a thorough understanding of opportunities in offshoring processes. Strong connections and contacts in the industry and experience with outsourcing and the offshoring industry. A track record of initiative, creativity, and motivation to surpass challenging performance goals and sales targets. Excellent presentation and negotiation skills, able to create and deliver convincing arguments. Entrepreneurial spirit and the desire to lead sales in the business services space within a high-growth company with global operations. Ability to manage the sales process and forecast with precision. Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience. Superior time management skills and strong attention to detail. Solid grounding in business concepts and dynamics.
Apr 15, 2026
Full time
SVP Sales Role Overview A global leader in business process management (BPM) is seeking a Senior Vice President of Sales. The company delivers a full spectrum of BPM services including finance & accounting, procurement, customer interaction, and human resources, using collaborative models tailored to unique business challenges. The SVP will be a member of the sales leadership team for the "Disruptor / Technology & Professional Solutions" division. (Client examples include - Nvidia, Alphabet (Google), Microsoft, Apple, Amazon, Sony, Samsung etc.) This person will have overall responsibility for delivering recognised annual revenues as per a Personal Performance Plan by networking, generating leads, assessing opportunities, creatively building solutions, overseeing the bid process to create the winning proposal, through to contract closure. Specific Responsibilities: Building a sales strategy for the UK/Europe region, running the sales process accordingly. Refining client segments in all possible areas within the different sectors of the industry. Developing and coordinating the sales selling cycle and methodology with all constituencies (marketing, operations, finance, etc.). Agreeing on sales quota for signed revenue and sales target for billed revenue in line with knowledge services practices. Developing new accounts and opening avenues for new opportunities using personal networks, company lead generation engines (website, lead generation unit), direct mailers, etc. Sensitising management on the latest trends in the business segment and ideating on developing new businesses, products, or service lines. Leading responses to RFIs, RFPs, and RFQs for clients. Conducting diagnostics and opportunity assessment studies along with experts. Managing client visits and accompanying them to global and other company operation centres as and when required. Analysing and evaluating the effectiveness of sales methods, sales costs, and results. Developing, managing, and syndicating sales budgets. Managing ongoing client relationships through steering committee reviews, etc. Handing over sold accounts to program management. In addition to the above responsibilities, as per the need of the Business Unit Head, this role would be required to support specific accounts as and when required. Further, you will perform all duties and other functions as are consistent with your job title and any additional duties and functions as the Company may require from time to time. Qualifications A degree in business or statistics is preferable. Significant BPM Expertise, sales orgination and deal closure. Industry knowledge and/or sales experience, of which at least several years should have been in a senior capacity as a salesperson, ideally with UK-based 'Disruptor / Technology & Professional Services' organisations. (Client examples include - Nvidia, Alphabet (Google), Microsoft, Apple, Amazon, Sony, Samsung etc.) In-depth knowledge of the respective market in the UK and a thorough understanding of opportunities in offshoring processes. Strong connections and contacts in the industry and experience with outsourcing and the offshoring industry. A track record of initiative, creativity, and motivation to surpass challenging performance goals and sales targets. Excellent presentation and negotiation skills, able to create and deliver convincing arguments. Entrepreneurial spirit and the desire to lead sales in the business services space within a high-growth company with global operations. Ability to manage the sales process and forecast with precision. Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience. Superior time management skills and strong attention to detail. Solid grounding in business concepts and dynamics.
Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.
Apr 14, 2026
Full time
Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.
To provide operational financial advice to all levels of the organisation to inform decision making, by recognising the services delivered and the framework in which the business operates. To provide leadership to the operational finance business partnering team. To develop and manage the production of the monthly management accounts, and business partnering packs for all entities within the organisation, including analysis and explanation of variance to budget, cashflows with accurate and timely forecasting and preparation of SMT & Board papers and presentations as required. Successfully lead and manage the production and reporting of annual budgets, reconciling to 40 year plan. Prepare and inform Executive and Board papers and presentations as required. Responsible for the review of payroll costs and reporting of performance data monthly with Heads of Departments. Work closely with the People Services Team to support the monthly payroll checking process, ensuring monthly reconciliations are complete to a satisfactory standard. Responsible for ensuring the planning of work collaboratively and seamlessly with budget holders/senior leadership and heads of service ensuring that all finances are explained and understood. Provide financial training and guidance to budget holders. Identifying opportunities for income generation and identifying key trends and issues affecting financial performance. Providing pro-active, future focused decision support to Directorates, using financial analysis to facilitate change in either new ways of working or delivery mechanisms to ensure the required outcomes are achieved. Responsible for driving improvement within finance systems and processes, driving automation in reporting and efficiency within Finance Business Partnering function. Leading, inspiring, managing and developing the operational business partnering team with clear objectives, providing direction and coaching to support their personal development. Promote a Finance Business Partnering ethos across the organisation. Setting and revising financial policies and guidance to ensure the highest standards of accuracy and compliance are achieved. Responsible for the development and maintenance of bespoke finance reports through chosen reporting software, ensuring all data is processed securely in line with Information Governance policies and procedures. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 14, 2026
Full time
To provide operational financial advice to all levels of the organisation to inform decision making, by recognising the services delivered and the framework in which the business operates. To provide leadership to the operational finance business partnering team. To develop and manage the production of the monthly management accounts, and business partnering packs for all entities within the organisation, including analysis and explanation of variance to budget, cashflows with accurate and timely forecasting and preparation of SMT & Board papers and presentations as required. Successfully lead and manage the production and reporting of annual budgets, reconciling to 40 year plan. Prepare and inform Executive and Board papers and presentations as required. Responsible for the review of payroll costs and reporting of performance data monthly with Heads of Departments. Work closely with the People Services Team to support the monthly payroll checking process, ensuring monthly reconciliations are complete to a satisfactory standard. Responsible for ensuring the planning of work collaboratively and seamlessly with budget holders/senior leadership and heads of service ensuring that all finances are explained and understood. Provide financial training and guidance to budget holders. Identifying opportunities for income generation and identifying key trends and issues affecting financial performance. Providing pro-active, future focused decision support to Directorates, using financial analysis to facilitate change in either new ways of working or delivery mechanisms to ensure the required outcomes are achieved. Responsible for driving improvement within finance systems and processes, driving automation in reporting and efficiency within Finance Business Partnering function. Leading, inspiring, managing and developing the operational business partnering team with clear objectives, providing direction and coaching to support their personal development. Promote a Finance Business Partnering ethos across the organisation. Setting and revising financial policies and guidance to ensure the highest standards of accuracy and compliance are achieved. Responsible for the development and maintenance of bespoke finance reports through chosen reporting software, ensuring all data is processed securely in line with Information Governance policies and procedures. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Chief Executive Officer ACE Anglia is looking for a Chief Executive Officer to join their team on a full-time, permanent basis in this exciting hybrid leadership role based in Stowmarket, Suffolk. Company benefits include: Competitive Salary: £62,049 per annum Holiday: 5 weeks plus bank holidays and your birthday off Pension: 3% employer contribution / 5% employee contribution (higher optional) Additional: Hybrid working between home and Stowmarket office About the role: The Chief Executive Officer will provide visionary, inclusive, and empowering leadership to ACE Anglia, ensuring the organisation delivers on its mission and continues to grow its impact. This is a unique opportunity to lead a values-driven organisation that champions co-production, collaboration, and innovation. You will oversee the organisation s day-to-day operations, drive strategic planning, lead on funding and partnerships, and work closely with Trustees to ensure strong governance and long-term sustainability. Working hours for this role will be 35 hours per week (37.5 including a 30-minute lunch) Your key duties will include: Providing strategic leadership and overseeing organisational operations Developing and implementing medium-term strategic plans Leading, motivating, and mentoring senior staff and team leaders Identifying and securing funding opportunities, including bids and tenders Building and maintaining relationships with stakeholders, commissioners, and partners Working closely with Trustees and the self advocate advisory panel providing updates on performance, risks, and progress Managing organisational finances, budgets, and ensuring sustainability Acting as the public face and spokesperson for the organisation Supporting marketing, communications, and partnership development Embedding a culture of co-production, collaboration, and innovation Working with the Director of HR and Operations on workforce planning, performance, and organisational development About you: As a successful Chief Executive Officer , you will have proven experience in a senior leadership role such as CEO or Executive Director within a non-profit or similar organisation. You will bring strong strategic leadership skills, business acumen, and a track record of organisational growth, bid writing and income generation. You will have experience of working with a Board of Trustees and be confident managing stakeholder relationships at all levels. You will be an excellent communicator, with strong interpersonal and public speaking skills, and the ability to inspire and influence others. You will ideally have experience working with diverse communities, including people with learning disabilities and autistic people, and a strong understanding of equality, diversity, and inclusion. You will be innovative, solutions-focused, and emotionally intelligent, with the ability to build high-performing teams, manage change, and drive continuous improvement. About them: ACE Anglia is a highly influential people led independent advocacy organisation based in Suffolk. Their vision is: "A world where everyone has their voice heard so that people live good lives as part of their community with the right support, at the right time from the right people." ACE Anglia is committed to empowering individuals, promoting independence, and ensuring people are at the centre of decisions that affect their lives. Their culture is collaborative, flexible, and supportive, with a strong emphasis on co-production and shared success. Please Note: This post is subject to an Enhanced DBS check. If you have the relevant skills and experience for this Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV with a supporting cover letter as the first page of your CV, as soon as possible. If you would like a copy of the job description or person specification, please contact Spider to obtain a copy. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Apr 14, 2026
Full time
Chief Executive Officer ACE Anglia is looking for a Chief Executive Officer to join their team on a full-time, permanent basis in this exciting hybrid leadership role based in Stowmarket, Suffolk. Company benefits include: Competitive Salary: £62,049 per annum Holiday: 5 weeks plus bank holidays and your birthday off Pension: 3% employer contribution / 5% employee contribution (higher optional) Additional: Hybrid working between home and Stowmarket office About the role: The Chief Executive Officer will provide visionary, inclusive, and empowering leadership to ACE Anglia, ensuring the organisation delivers on its mission and continues to grow its impact. This is a unique opportunity to lead a values-driven organisation that champions co-production, collaboration, and innovation. You will oversee the organisation s day-to-day operations, drive strategic planning, lead on funding and partnerships, and work closely with Trustees to ensure strong governance and long-term sustainability. Working hours for this role will be 35 hours per week (37.5 including a 30-minute lunch) Your key duties will include: Providing strategic leadership and overseeing organisational operations Developing and implementing medium-term strategic plans Leading, motivating, and mentoring senior staff and team leaders Identifying and securing funding opportunities, including bids and tenders Building and maintaining relationships with stakeholders, commissioners, and partners Working closely with Trustees and the self advocate advisory panel providing updates on performance, risks, and progress Managing organisational finances, budgets, and ensuring sustainability Acting as the public face and spokesperson for the organisation Supporting marketing, communications, and partnership development Embedding a culture of co-production, collaboration, and innovation Working with the Director of HR and Operations on workforce planning, performance, and organisational development About you: As a successful Chief Executive Officer , you will have proven experience in a senior leadership role such as CEO or Executive Director within a non-profit or similar organisation. You will bring strong strategic leadership skills, business acumen, and a track record of organisational growth, bid writing and income generation. You will have experience of working with a Board of Trustees and be confident managing stakeholder relationships at all levels. You will be an excellent communicator, with strong interpersonal and public speaking skills, and the ability to inspire and influence others. You will ideally have experience working with diverse communities, including people with learning disabilities and autistic people, and a strong understanding of equality, diversity, and inclusion. You will be innovative, solutions-focused, and emotionally intelligent, with the ability to build high-performing teams, manage change, and drive continuous improvement. About them: ACE Anglia is a highly influential people led independent advocacy organisation based in Suffolk. Their vision is: "A world where everyone has their voice heard so that people live good lives as part of their community with the right support, at the right time from the right people." ACE Anglia is committed to empowering individuals, promoting independence, and ensuring people are at the centre of decisions that affect their lives. Their culture is collaborative, flexible, and supportive, with a strong emphasis on co-production and shared success. Please Note: This post is subject to an Enhanced DBS check. If you have the relevant skills and experience for this Chief Executive Officer role and would like to be considered, please apply by forwarding an up-to-date CV with a supporting cover letter as the first page of your CV, as soon as possible. If you would like a copy of the job description or person specification, please contact Spider to obtain a copy. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Job Role: Financial Services Sustainability Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Sustainability Services shapes our clients' future, combining a deep understanding of social and environmental challenges, technology and analytics, and business insight to create new growth opportunities, address risk and build competitive advantage through sustainable business. Within Financial Services, we partner with leading asset managers, banks, insurers, and private equity firms as they navigate the transition to net zero while managing evolving regulatory requirements and stakeholder expectations. Our clients are fundamentally transforming their business models, investment strategies, risk frameworks, and finance functions. This includes integrating climate & nature risk into decision-making, developing credible transition plans, measuring operational and financed emissions, impacts & dependencies, and leveraging technology including AI to drive sustainable finance at scale. Our work spans sustainability transformation, climate, nature and wider ESG risk integration, sustainable finance structuring, ESG data, AI and platforms, ESG reporting and analytics, and increasingly sits at the intersection with Chief Strategy, Chief Finance, Chief Risk and Chief People Officers' and CRO initiatives around enterprise risk management, regulatory compliance, financial reporting, people & change and value creation. Accenture's unique position at the intersection of sustainability, business strategy, finance, risk and technology means that financial services clients increasingly turn to us for help with their most critical ESG and climate transformation challenges. As part of our wider Accenture Strategy & Consulting practice, you'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn to: Develop and lead high performing small - medium sized Financial Services Sustainability teams, leading by example, actively mentoring others and contributing to performance management and recruitment activities Use your judgment to solve complex, ambiguous client business, sustainability, risk and financial reporting problems, bringing structure and rigorous quantitative and qualitative analysis techniques; acting and taking decisions with little day-to-day oversight Develop knowledge of key sustainability trends, regulatory developments, and risk frameworks and how they impact financial services markets, investment performance, enterprise value and corporate strategy in order to identify key value opportunities for clients Build expertise across sustainability, strategy, risk, people& change and finance function disciplines, supporting integrated solutions that span ESG strategy, risk management, regulatory reporting, people & change and value creation Develop and sustain trusted senior client relationships with C-suite executives, Heads of Sustainability, CFOs, CROs, CHROs and Investment Committees Support Accenture's business (including cost management, contract management) with discipline, rigor and integrity Support business development activities including opportunity identification/qualification and proposal development/presentation, leveraging your network and industry expertise Support practice/community building efforts such as developing offerings, assets, capabilities, and relevant thought leadership across sustainability, strategy, finance, risk and people & change domains In this role you will: Lead and deliver successful sustainability strategy engagements, addressing our clients' business challenges to create commercial success together with positive impacts for society and the environment on topics including: Net zero strategy and transition planning aligned to Transition Plan Taskforce (TPT) requirements and other frameworks Financed emissions measurement and reporting using PCAF methodology Physical and transition climate & nature risk assessment, scenario analysis and integration into enterprise risk management (TCFD, TNFD) Sustainability-linked finance structuring and impact measurement ESG integration into investment processes, underwriting and credit risk frameworks Corporate sustainability reporting and assurance (CSRD, ISSB, SS5/25) with integration into financial reporting processes Portfolio decarbonisation strategy and implementation Just Transition planning and social impact assessment Sustainable finance and ESG data architecture and technology enablement Climate risk governance, controls and compliance frameworks Leverage your core consulting skills to understand and structure the clients' challenges; develop hypotheses on solutions; undertake market assessments; develop business cases incorporating risk quantification; design operating models and control frameworks to unlock value and enhance sustainability outcomes Use your deep financial services knowledge, sustainability expertise, and understanding of finance and risk functions to advise clients on their sustainability goals,
Apr 14, 2026
Full time
Job Role: Financial Services Sustainability Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Sustainability Services shapes our clients' future, combining a deep understanding of social and environmental challenges, technology and analytics, and business insight to create new growth opportunities, address risk and build competitive advantage through sustainable business. Within Financial Services, we partner with leading asset managers, banks, insurers, and private equity firms as they navigate the transition to net zero while managing evolving regulatory requirements and stakeholder expectations. Our clients are fundamentally transforming their business models, investment strategies, risk frameworks, and finance functions. This includes integrating climate & nature risk into decision-making, developing credible transition plans, measuring operational and financed emissions, impacts & dependencies, and leveraging technology including AI to drive sustainable finance at scale. Our work spans sustainability transformation, climate, nature and wider ESG risk integration, sustainable finance structuring, ESG data, AI and platforms, ESG reporting and analytics, and increasingly sits at the intersection with Chief Strategy, Chief Finance, Chief Risk and Chief People Officers' and CRO initiatives around enterprise risk management, regulatory compliance, financial reporting, people & change and value creation. Accenture's unique position at the intersection of sustainability, business strategy, finance, risk and technology means that financial services clients increasingly turn to us for help with their most critical ESG and climate transformation challenges. As part of our wider Accenture Strategy & Consulting practice, you'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn to: Develop and lead high performing small - medium sized Financial Services Sustainability teams, leading by example, actively mentoring others and contributing to performance management and recruitment activities Use your judgment to solve complex, ambiguous client business, sustainability, risk and financial reporting problems, bringing structure and rigorous quantitative and qualitative analysis techniques; acting and taking decisions with little day-to-day oversight Develop knowledge of key sustainability trends, regulatory developments, and risk frameworks and how they impact financial services markets, investment performance, enterprise value and corporate strategy in order to identify key value opportunities for clients Build expertise across sustainability, strategy, risk, people& change and finance function disciplines, supporting integrated solutions that span ESG strategy, risk management, regulatory reporting, people & change and value creation Develop and sustain trusted senior client relationships with C-suite executives, Heads of Sustainability, CFOs, CROs, CHROs and Investment Committees Support Accenture's business (including cost management, contract management) with discipline, rigor and integrity Support business development activities including opportunity identification/qualification and proposal development/presentation, leveraging your network and industry expertise Support practice/community building efforts such as developing offerings, assets, capabilities, and relevant thought leadership across sustainability, strategy, finance, risk and people & change domains In this role you will: Lead and deliver successful sustainability strategy engagements, addressing our clients' business challenges to create commercial success together with positive impacts for society and the environment on topics including: Net zero strategy and transition planning aligned to Transition Plan Taskforce (TPT) requirements and other frameworks Financed emissions measurement and reporting using PCAF methodology Physical and transition climate & nature risk assessment, scenario analysis and integration into enterprise risk management (TCFD, TNFD) Sustainability-linked finance structuring and impact measurement ESG integration into investment processes, underwriting and credit risk frameworks Corporate sustainability reporting and assurance (CSRD, ISSB, SS5/25) with integration into financial reporting processes Portfolio decarbonisation strategy and implementation Just Transition planning and social impact assessment Sustainable finance and ESG data architecture and technology enablement Climate risk governance, controls and compliance frameworks Leverage your core consulting skills to understand and structure the clients' challenges; develop hypotheses on solutions; undertake market assessments; develop business cases incorporating risk quantification; design operating models and control frameworks to unlock value and enhance sustainability outcomes Use your deep financial services knowledge, sustainability expertise, and understanding of finance and risk functions to advise clients on their sustainability goals,
We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections. Salary: £45,125 FTE, equating to £27,075 pro-rata Contract: Permanent, part-time contract, 0.6 FTE Location: Home-based within UK Hours: 22.2 hours per week, potentially worked flexibly Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata. Deadline for applications: Noon, Tuesday 12 May 2026 Interviews: Online, 2 June 2026 To Apply Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered. Aims and scope of the post The aim of this post is to ensure sound financial management to support the organisation s ongoing charitable work. The Finance Manager is responsible for CT s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension. Responsibilities and tasks Budgeting and forecasting Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget. Support budget forecasting for project tenders, ensuring due diligence and financial viability. Reporting Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts. Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting. Produce minutes of the audit committee meetings and contribute to the minutes of board meetings. Complete statutory reporting to Companies House, the Charity Commission and HMRC. Submit the relevant reports to funders to ensure timely receipt of grant payments. Financial management Process supplier invoices and carry out twice-monthly payment runs. Raise customer invoices for consultancy work, licensing agreements, training, and other income due. Carry out credit control for overdue customer invoices. Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions. Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access. Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders usage. Respond to financial queries from customers, suppliers, funders and staff members. Manage grant receipts. Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop. Oversee the purchase ordering system. Accounting Carry out monthly bank account and credit card reconciliations. Complete month-end procedures, including processing accruals, prepayments and depreciation. Maintain the fixed asset register and inventory list. Ensure accurate accounting for restricted and unrestricted funds. Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations). Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts. Act as the main point of contact to external auditors, providing all required information. Risk management Lead on maintaining the organisation s strategic risk register. Ensure adequate annual insurance. Regularly review the reserves policy to ensure that it meets the needs of the organisation. Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose. Line management This role does not line manage any staff General responsibilities Following the principles of Collections Trust s policies and procedures. Additional duties as may reasonably be required from time to time. Line management The Finance Manager reports directly to the Chief Executive. Person specification Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. Please note that the Finance Manager will need to have the right to work in the UK. Essential knowledge, skills and qualities A part-qualified accountant or equivalent knowledge gained through relevant experience. Three years experience in a similar role, ideally in the charity sector. Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel). Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience. An excellent eye for detail and consistency. Honesty and integrity. Enthusiasm, flexibility and proactive approach. Desirable knowledge, skills and qualities A working knowledge of Xero or comparable accounting software. Familiarity with appropriate charity accounting practices (SORP regulations). Autonomy and ability to work effectively under own initiative. Strong verbal communications skills, able to convey financial information to a non-financial audience. Good organisational skills. Ability to work well within a team and manage others effectively. Commitment to ongoing personal and professional development. An understanding of relevant retail and/or consultancy operations.
Apr 14, 2026
Full time
We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections. Salary: £45,125 FTE, equating to £27,075 pro-rata Contract: Permanent, part-time contract, 0.6 FTE Location: Home-based within UK Hours: 22.2 hours per week, potentially worked flexibly Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata. Deadline for applications: Noon, Tuesday 12 May 2026 Interviews: Online, 2 June 2026 To Apply Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered. Aims and scope of the post The aim of this post is to ensure sound financial management to support the organisation s ongoing charitable work. The Finance Manager is responsible for CT s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension. Responsibilities and tasks Budgeting and forecasting Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget. Support budget forecasting for project tenders, ensuring due diligence and financial viability. Reporting Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts. Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting. Produce minutes of the audit committee meetings and contribute to the minutes of board meetings. Complete statutory reporting to Companies House, the Charity Commission and HMRC. Submit the relevant reports to funders to ensure timely receipt of grant payments. Financial management Process supplier invoices and carry out twice-monthly payment runs. Raise customer invoices for consultancy work, licensing agreements, training, and other income due. Carry out credit control for overdue customer invoices. Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions. Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access. Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders usage. Respond to financial queries from customers, suppliers, funders and staff members. Manage grant receipts. Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop. Oversee the purchase ordering system. Accounting Carry out monthly bank account and credit card reconciliations. Complete month-end procedures, including processing accruals, prepayments and depreciation. Maintain the fixed asset register and inventory list. Ensure accurate accounting for restricted and unrestricted funds. Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations). Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts. Act as the main point of contact to external auditors, providing all required information. Risk management Lead on maintaining the organisation s strategic risk register. Ensure adequate annual insurance. Regularly review the reserves policy to ensure that it meets the needs of the organisation. Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose. Line management This role does not line manage any staff General responsibilities Following the principles of Collections Trust s policies and procedures. Additional duties as may reasonably be required from time to time. Line management The Finance Manager reports directly to the Chief Executive. Person specification Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. Please note that the Finance Manager will need to have the right to work in the UK. Essential knowledge, skills and qualities A part-qualified accountant or equivalent knowledge gained through relevant experience. Three years experience in a similar role, ideally in the charity sector. Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel). Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience. An excellent eye for detail and consistency. Honesty and integrity. Enthusiasm, flexibility and proactive approach. Desirable knowledge, skills and qualities A working knowledge of Xero or comparable accounting software. Familiarity with appropriate charity accounting practices (SORP regulations). Autonomy and ability to work effectively under own initiative. Strong verbal communications skills, able to convey financial information to a non-financial audience. Good organisational skills. Ability to work well within a team and manage others effectively. Commitment to ongoing personal and professional development. An understanding of relevant retail and/or consultancy operations.
Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary : Starting from 27,300 depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights) Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood office Benefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programme Please Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role.
Apr 14, 2026
Full time
Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary : Starting from 27,300 depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights) Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood office Benefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programme Please Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role.
Finance Business Partner (FTC) Spider is advertising on behalf of an independent pension administration services company who is seeking a Finance Business Partner to join their office-based team in Milton Keynes on a full-time 6-month fixed term contract (35hrs p/w) Fantastic company benefits include: Competitive Salary:£70,000 - £90,000 per annum (depending on experience) Holiday: 25 days annual leave Additional: Private Medical Insurance, Life Insurance, Sick Pay, Birthday Day Off About the role: As Finance Business Partner, you will act as the key financial link between UK Executive Team, Boards, and Group Finance in South Africa. You will lead UK business finance activities across financial planning, reporting, banking, customer pension finance operations, and financial control, ensuring robust governance, compliance, and commercial decision support. This is a full-time, office-based role working 35 hours per week, responsible for delivering accurate reporting, strong cashflow management, and high-quality financial insight to support executive and board-level decision making. Main Duties and Responsibilities: Act as the key UK link with Group Finance, ensuring alignment and consistent reporting Lead budgeting, forecasting, and financial planning processes Produce high-quality management information, reports, and board-level insight Manage cashflow, liquidity, banking arrangements, and working capital Oversee billing, revenue collection, and daily customer account reconciliations Ensure compliance with CASS, client money rules, and wider regulatory requirements Oversee pension-related financial operations including payments and contributions Support commercial decision-making through financial modelling and scenario analysis Monitor performance against budgets, providing variance analysis and recommendations Lead and develop finance teams while engaging with senior internal and external stakeholders About you: As Finance Business Partner, you will bring extensive experience in senior finance roles within financial services, ideally pensions or investment products, with a strong understanding of FCA regulations and CASS/client money rules. You will have a proven track record in financial leadership, planning, reporting, and control, with experience managing teams and engaging with senior stakeholders. You will be a qualified accountant (ACA, ACCA, CIMA preferred) or have at least 10 years experience in a senior financial controller role. Strong analytical ability, financial modelling expertise, commercial awareness, and excellent communication skills are essential, along with high attention to detail and the ability to manage complex financial operations. About them: This is a senior finance opportunity within an independent pension administration services company providing tailored solutions to help individuals manage their savings and retirement plans with confidence and control. The organisation is committed to strong financial governance, regulatory integrity, and delivering high-quality financial insight and reporting to support strategic decision-making across UK operations and Group Finance. If you have the relevant skills and experience for the Finance Business Partner role and would like to apply, please forward an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Apr 14, 2026
Contractor
Finance Business Partner (FTC) Spider is advertising on behalf of an independent pension administration services company who is seeking a Finance Business Partner to join their office-based team in Milton Keynes on a full-time 6-month fixed term contract (35hrs p/w) Fantastic company benefits include: Competitive Salary:£70,000 - £90,000 per annum (depending on experience) Holiday: 25 days annual leave Additional: Private Medical Insurance, Life Insurance, Sick Pay, Birthday Day Off About the role: As Finance Business Partner, you will act as the key financial link between UK Executive Team, Boards, and Group Finance in South Africa. You will lead UK business finance activities across financial planning, reporting, banking, customer pension finance operations, and financial control, ensuring robust governance, compliance, and commercial decision support. This is a full-time, office-based role working 35 hours per week, responsible for delivering accurate reporting, strong cashflow management, and high-quality financial insight to support executive and board-level decision making. Main Duties and Responsibilities: Act as the key UK link with Group Finance, ensuring alignment and consistent reporting Lead budgeting, forecasting, and financial planning processes Produce high-quality management information, reports, and board-level insight Manage cashflow, liquidity, banking arrangements, and working capital Oversee billing, revenue collection, and daily customer account reconciliations Ensure compliance with CASS, client money rules, and wider regulatory requirements Oversee pension-related financial operations including payments and contributions Support commercial decision-making through financial modelling and scenario analysis Monitor performance against budgets, providing variance analysis and recommendations Lead and develop finance teams while engaging with senior internal and external stakeholders About you: As Finance Business Partner, you will bring extensive experience in senior finance roles within financial services, ideally pensions or investment products, with a strong understanding of FCA regulations and CASS/client money rules. You will have a proven track record in financial leadership, planning, reporting, and control, with experience managing teams and engaging with senior stakeholders. You will be a qualified accountant (ACA, ACCA, CIMA preferred) or have at least 10 years experience in a senior financial controller role. Strong analytical ability, financial modelling expertise, commercial awareness, and excellent communication skills are essential, along with high attention to detail and the ability to manage complex financial operations. About them: This is a senior finance opportunity within an independent pension administration services company providing tailored solutions to help individuals manage their savings and retirement plans with confidence and control. The organisation is committed to strong financial governance, regulatory integrity, and delivering high-quality financial insight and reporting to support strategic decision-making across UK operations and Group Finance. If you have the relevant skills and experience for the Finance Business Partner role and would like to apply, please forward an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
12 Manse Rd, BT6 9RT, Belfast, County Antrim, United Kingdom Overview SONI is Northern Ireland's Transmission System Operator. We are the people behind Northern Ireland's electricity grid. We make sure that every home, business, school, hospital, factory and farm has power - when and where they need it. And that's just the beginning of our story. We have a critical role to play in delivering a cleaner, cheaper more secure energy future for everyone living in Northern Ireland. Our focus is on safety, security and reliability. Our work environment is challenging, fast-moving, collaborative and team orientated. Our culture is driven by continual development, knowledge and teamwork. Our people are committed to reducing Northern Ireland's reliance on fossil fuels and transforming the energy system to make decarbonisation a reality - while providing a safe and reliable electricity supply in a way that secures the future for those who follow us. The work you will deliver with us here at SONI matters. Join a great and supportive team and be part of the transformation. The Role We are seeking a Director of Finance who will act as a trusted business partner to the Chief Executive and senior leadership team. The successful candidate will lead key initiatives that support both day to day operations and the delivery of our long term strategy. The Director of Finance will be responsible for all financial and legal matters within the organisation, managing SONI's financial resources across planning, reporting, control, procurement, treasury, taxation and insurance. They will also provide leadership across governance, risk and legal services to ensure regulatory and legal compliance. As part of the EirGrid Group-with an annual turnover of approximately £200m and 190 staff-the role also involves engagement with a wide range of stakeholders, including the Board, regulators, financial institutions and the wider Group. This role is an exceptional opportunity for an experienced senior finance professional with a proven track record of operating at Executive or Board level in a complex environment. We are looking for a robust people leader with strong experience in driving transformational change. Experience within the energy, utility or regulatory sectors would be beneficial, although not essential. Why join us? Play a vital role in shaping sustainable energy projects that benefit communities and the environment. Enjoy a competitive salary, performance-related bonus, private medical cover, and pension matching. Benefit from flexible working arrangements, including hybrid options (3 days office / 2 days home). Enhanced holidays, maternity and paternity leave and wellbeing days. Access salary sacrifice schemes (such as cycle to work, EV scheme), free car parking, onsite EV charging and complimentary lunch. Access professional development opportunities and clear career progression pathways. We offer an inclusive culture that values diversity, supports flexible working and empowers you to grow. We know flexible working means different things to different people. Contact us if you'd like to talk about how this role could work for you. If you are seeking a challenging and impactful role within the energy sector, we'd love to hear from you. Join us in shaping the future of SONI and delivering a cleaner and more secure energy future for everyone living in Northern Ireland. Closing and contact Closing date for applications is 4pm, Wednesday 8th April 2026. To apply for this role, candidates must contact Clarendon Executive directly. A detailed candidate brief is available at , and confidential discussions can be arranged with Claire McKee on . EEO and legal SONI is proud to be an equal opportunities employer. We value diversity and are committed to fostering an inclusive workplace where everyone can thrive. We particularly encourage women to apply, as they are currently underrepresented in our organisation. We have a duty to prevent illegal working and applicants must demonstrate they have a legal right to work in the UK. SONI is not providing sponsorship for this vacancy.
Apr 14, 2026
Full time
12 Manse Rd, BT6 9RT, Belfast, County Antrim, United Kingdom Overview SONI is Northern Ireland's Transmission System Operator. We are the people behind Northern Ireland's electricity grid. We make sure that every home, business, school, hospital, factory and farm has power - when and where they need it. And that's just the beginning of our story. We have a critical role to play in delivering a cleaner, cheaper more secure energy future for everyone living in Northern Ireland. Our focus is on safety, security and reliability. Our work environment is challenging, fast-moving, collaborative and team orientated. Our culture is driven by continual development, knowledge and teamwork. Our people are committed to reducing Northern Ireland's reliance on fossil fuels and transforming the energy system to make decarbonisation a reality - while providing a safe and reliable electricity supply in a way that secures the future for those who follow us. The work you will deliver with us here at SONI matters. Join a great and supportive team and be part of the transformation. The Role We are seeking a Director of Finance who will act as a trusted business partner to the Chief Executive and senior leadership team. The successful candidate will lead key initiatives that support both day to day operations and the delivery of our long term strategy. The Director of Finance will be responsible for all financial and legal matters within the organisation, managing SONI's financial resources across planning, reporting, control, procurement, treasury, taxation and insurance. They will also provide leadership across governance, risk and legal services to ensure regulatory and legal compliance. As part of the EirGrid Group-with an annual turnover of approximately £200m and 190 staff-the role also involves engagement with a wide range of stakeholders, including the Board, regulators, financial institutions and the wider Group. This role is an exceptional opportunity for an experienced senior finance professional with a proven track record of operating at Executive or Board level in a complex environment. We are looking for a robust people leader with strong experience in driving transformational change. Experience within the energy, utility or regulatory sectors would be beneficial, although not essential. Why join us? Play a vital role in shaping sustainable energy projects that benefit communities and the environment. Enjoy a competitive salary, performance-related bonus, private medical cover, and pension matching. Benefit from flexible working arrangements, including hybrid options (3 days office / 2 days home). Enhanced holidays, maternity and paternity leave and wellbeing days. Access salary sacrifice schemes (such as cycle to work, EV scheme), free car parking, onsite EV charging and complimentary lunch. Access professional development opportunities and clear career progression pathways. We offer an inclusive culture that values diversity, supports flexible working and empowers you to grow. We know flexible working means different things to different people. Contact us if you'd like to talk about how this role could work for you. If you are seeking a challenging and impactful role within the energy sector, we'd love to hear from you. Join us in shaping the future of SONI and delivering a cleaner and more secure energy future for everyone living in Northern Ireland. Closing and contact Closing date for applications is 4pm, Wednesday 8th April 2026. To apply for this role, candidates must contact Clarendon Executive directly. A detailed candidate brief is available at , and confidential discussions can be arranged with Claire McKee on . EEO and legal SONI is proud to be an equal opportunities employer. We value diversity and are committed to fostering an inclusive workplace where everyone can thrive. We particularly encourage women to apply, as they are currently underrepresented in our organisation. We have a duty to prevent illegal working and applicants must demonstrate they have a legal right to work in the UK. SONI is not providing sponsorship for this vacancy.
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 14, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
