Senior Graphic Designer Our client is seeking a talented Senior Graphic Designer to deliver a brilliant array of visual content that supports marketing and fundraising activity. This is an exceptional opportunity for a high-calibre graphic designer to take their career to the next level and use their extensive talents to build narrative and tell our client's amazing story. Location: Kent or Oxford (with hybrid working) Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Senior Graphic Designer, you will create, and lead others in the creation of exceptional visual design solutions that make our client's brand stand out, display their vision and engage with their audiences. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll be a key part of this process, working closely with the fundraising and marketing teams to elevate their visual offering, develop creative designs that meet needs and drive awareness, and mentor and up-skill colleagues. Day-to-day, you'll create high-impact designs and visual work for both print and digital formats, pushing the brand forwards and supporting campaigns that increase donor income, brand awareness and reach. Leading campaign and content design, you'll deliver concept development and lead art direction, define and document design systems and brand standards and adopt and integrate new tools that will streamline and enhance our client's work. Additionally, you will - Facilitate creative workshops - Champion accessibility and inclusion in design - Act as brand guardian for consistency across UI/UX and traditional graphic design - Evaluate and integrate AI-assisted workflows and develop guidelines for use - Scope, brief, and quality-assure external suppliers - Mentor designers and content creators - Define and track creative campaign goals About You To join our client as a Senior Graphic Designer, you will need: - Significant professional experience in a multi-channel design role covering both print and digital, ideally within the charity or values-driven sector - Proven track record leading creative for integrated campaigns, from concept to delivery, working closely with fundraising and marketing teams - Experience establishing and maintaining design systems and brand governance across a growing organisation - Supplier management and quality assurance experience across print and digital production and confidence with specifications and proofs - Experience leading in accessibility standards and inclusive design principles to improve reach and impact - Experience working with an agile framework and familiarity with scrum and sprint methodologies - Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries - Familiarity with AI-assisted creative tools (e.g., Adobe Firefly, Microsoft Co-Pilot) and their appropriate, ethical use - Degree-level qualification (or equivalent experience) in Graphic Design, Visual Communication, Interaction Design or related field The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £45,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a rare opportunity to have real impact every day, deliver exciting visual campaigns that will support and drive our client's mission. You'll be the key component of their marketing and fundraising work, playing a lead role, setting the tone and driving the delivery whilst growing and developing your own skills and implementing exciting new tech and processes. What's more, you'll discover a wide range of reward schemes and benefits alongside the chance to help make a difference to communities around the world that are in need. Other organisations may call this role Lead Graphic Designer, Visual Communications Manager, Marketing Designer, Brand Visual Lead, or Visual Campaign Designer. So, if you're ready to create incredible visuals as a Senior Graphic Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Feb 04, 2026
Full time
Senior Graphic Designer Our client is seeking a talented Senior Graphic Designer to deliver a brilliant array of visual content that supports marketing and fundraising activity. This is an exceptional opportunity for a high-calibre graphic designer to take their career to the next level and use their extensive talents to build narrative and tell our client's amazing story. Location: Kent or Oxford (with hybrid working) Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Senior Graphic Designer, you will create, and lead others in the creation of exceptional visual design solutions that make our client's brand stand out, display their vision and engage with their audiences. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll be a key part of this process, working closely with the fundraising and marketing teams to elevate their visual offering, develop creative designs that meet needs and drive awareness, and mentor and up-skill colleagues. Day-to-day, you'll create high-impact designs and visual work for both print and digital formats, pushing the brand forwards and supporting campaigns that increase donor income, brand awareness and reach. Leading campaign and content design, you'll deliver concept development and lead art direction, define and document design systems and brand standards and adopt and integrate new tools that will streamline and enhance our client's work. Additionally, you will - Facilitate creative workshops - Champion accessibility and inclusion in design - Act as brand guardian for consistency across UI/UX and traditional graphic design - Evaluate and integrate AI-assisted workflows and develop guidelines for use - Scope, brief, and quality-assure external suppliers - Mentor designers and content creators - Define and track creative campaign goals About You To join our client as a Senior Graphic Designer, you will need: - Significant professional experience in a multi-channel design role covering both print and digital, ideally within the charity or values-driven sector - Proven track record leading creative for integrated campaigns, from concept to delivery, working closely with fundraising and marketing teams - Experience establishing and maintaining design systems and brand governance across a growing organisation - Supplier management and quality assurance experience across print and digital production and confidence with specifications and proofs - Experience leading in accessibility standards and inclusive design principles to improve reach and impact - Experience working with an agile framework and familiarity with scrum and sprint methodologies - Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries - Familiarity with AI-assisted creative tools (e.g., Adobe Firefly, Microsoft Co-Pilot) and their appropriate, ethical use - Degree-level qualification (or equivalent experience) in Graphic Design, Visual Communication, Interaction Design or related field The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £45,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a rare opportunity to have real impact every day, deliver exciting visual campaigns that will support and drive our client's mission. You'll be the key component of their marketing and fundraising work, playing a lead role, setting the tone and driving the delivery whilst growing and developing your own skills and implementing exciting new tech and processes. What's more, you'll discover a wide range of reward schemes and benefits alongside the chance to help make a difference to communities around the world that are in need. Other organisations may call this role Lead Graphic Designer, Visual Communications Manager, Marketing Designer, Brand Visual Lead, or Visual Campaign Designer. So, if you're ready to create incredible visuals as a Senior Graphic Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We are looking for someone with experience of significant web design and development projects, and an interest in arts and technology. We call our project managers Producers, because for us, there's much more to it than spreadsheets, budgets and meetings. Producers at Cogapp: Manage dynamic projects with wonderful content for amazing clients Are trusted and supported by leadership and colleagues Contribute to organisational strategy and user experience Communicate effectively and with care Build and maintain relationships with clients around the world Receive a competitive salary, profit-share bonus scheme, and helpful perks. This is a permanent, full time position. Annual salary: £40,000 to £45,000 dependent on experience (+ bonus). We particularly welcome applications from under-represented groups in the tech industry. The role You will be in charge of producing digital projects for some of the most significant cultural institutions in the world. This will involve managing your team of designers and developers, collaborating with your client, and reporting to the wider company. Our clients are museums, archives, libraries and cultural institutions, who have beautiful content and creative ambitions. You will collaborate with established Cogapp clients, work with developers to continuously improve our work, and have the opportunity to learn from colleagues, conferences and training. You will build client relationships to become, and remain, trusted partners able to deal with challenges tactfully as a united front. Depending on your experience and areas of interest, Producers also contribute to user experience and design thinking, proposals and marketing efforts, and QA testing and working with the team to improve internal processes. About you You will have experience managing significant web design and development projects. If they are arts-related or for external clients, even better. You are a clear and confident communicator in person and writing. You enjoy responsibility, leading a team and take pride in your work. You are flexible in your approach to problem-solving and prioritisation. You think proactively and anticipate potential outcomes. You are pleasantly ambitious, and unashamedly organised. You are looking to develop your career. Your interests and values make a career at Cogapp a good fit. Who you'll be working with As a Senior Producer, you'll work with designers, directors, all of our lovely developers and be part of a supportive, experienced Production team. Salary and benefits £40,000 to £45,000 dependent on experience (+ bonus). Benefits include: Flexible hybrid working - choose how you wish to split your time between home and the office ideally with at least 2 days a week in the studio 25 days annual leave plus bank holidays, increasing by a day for each year of service up to 30 days Training and career development tailored for you Bonus scheme based on company profits 1 to 1 matched pension contributions up to 5% of salary Four hours independent research time every week Innovation programme including company-wide hack-days Yearly charitable donation from company profits Tax-free bike scheme Activities Conferences Occasional international travel (with carbon offsetting, read our environmental sustainability policy ) Regular skill-swapping team lunches with locally-sourced food Team outings - recently including a boat trip to the wind farm, T20 cricket and a vineyard tour Project meals, cocktail parties and summer picnics Company-wide every Thursday
Feb 04, 2026
Full time
We are looking for someone with experience of significant web design and development projects, and an interest in arts and technology. We call our project managers Producers, because for us, there's much more to it than spreadsheets, budgets and meetings. Producers at Cogapp: Manage dynamic projects with wonderful content for amazing clients Are trusted and supported by leadership and colleagues Contribute to organisational strategy and user experience Communicate effectively and with care Build and maintain relationships with clients around the world Receive a competitive salary, profit-share bonus scheme, and helpful perks. This is a permanent, full time position. Annual salary: £40,000 to £45,000 dependent on experience (+ bonus). We particularly welcome applications from under-represented groups in the tech industry. The role You will be in charge of producing digital projects for some of the most significant cultural institutions in the world. This will involve managing your team of designers and developers, collaborating with your client, and reporting to the wider company. Our clients are museums, archives, libraries and cultural institutions, who have beautiful content and creative ambitions. You will collaborate with established Cogapp clients, work with developers to continuously improve our work, and have the opportunity to learn from colleagues, conferences and training. You will build client relationships to become, and remain, trusted partners able to deal with challenges tactfully as a united front. Depending on your experience and areas of interest, Producers also contribute to user experience and design thinking, proposals and marketing efforts, and QA testing and working with the team to improve internal processes. About you You will have experience managing significant web design and development projects. If they are arts-related or for external clients, even better. You are a clear and confident communicator in person and writing. You enjoy responsibility, leading a team and take pride in your work. You are flexible in your approach to problem-solving and prioritisation. You think proactively and anticipate potential outcomes. You are pleasantly ambitious, and unashamedly organised. You are looking to develop your career. Your interests and values make a career at Cogapp a good fit. Who you'll be working with As a Senior Producer, you'll work with designers, directors, all of our lovely developers and be part of a supportive, experienced Production team. Salary and benefits £40,000 to £45,000 dependent on experience (+ bonus). Benefits include: Flexible hybrid working - choose how you wish to split your time between home and the office ideally with at least 2 days a week in the studio 25 days annual leave plus bank holidays, increasing by a day for each year of service up to 30 days Training and career development tailored for you Bonus scheme based on company profits 1 to 1 matched pension contributions up to 5% of salary Four hours independent research time every week Innovation programme including company-wide hack-days Yearly charitable donation from company profits Tax-free bike scheme Activities Conferences Occasional international travel (with carbon offsetting, read our environmental sustainability policy ) Regular skill-swapping team lunches with locally-sourced food Team outings - recently including a boat trip to the wind farm, T20 cricket and a vineyard tour Project meals, cocktail parties and summer picnics Company-wide every Thursday
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
iOS Software Engineer - HIRING ASAP Start date: ASAP Duration: 11-month contract Location: 4 days in Stratford London office, 1-day remote working - Per Week Rate: £500 - £600 per day inside IR35 Summary We are looking for a Senior iOS Software Engineer to join the Ford Pro Mobile Team working on the Ford Pro Telematics Drive App. Responsibilities Feature Delivery: Build, ship, and maintain customer-facing iOS features with a strong focus on security-related use cases and reliability. Collaboration: Work in an agile, cross-functional team with iOS and Back End engineers, designers, product managers, and QA. UI Implementation: Implement polished, accessible UIs using UIKit and SwiftUI and translate product requirements into high-quality user experiences. Integration: Integrate with APIs and services, ensuring robust error handling, observability, and excellent performance. Codebase Management: Work effectively in a reasonably large, evolving codebase as part of an overall iOS team of around 9 engineers. Engineering Excellence: Contribute to code reviews, testing practices, and continuous improvement. Key Skills Native mobile app written in Swift, UIKit, SwiftUI, Combine, async/await. Third party SDKs for maps, analytics & experiments, observability, animations Tuist for project generation and SPM dependency management Tests: XCTest/Swift Testing, Snapshot tests, UI Tests A range of modern tooling for analytics, observability, localisation, artifact management, licensing checks, security & quality checks Bitrise for CICD and internal app distribution Dedicated Back End for Front End API layer for the mobile app
Feb 04, 2026
Contractor
iOS Software Engineer - HIRING ASAP Start date: ASAP Duration: 11-month contract Location: 4 days in Stratford London office, 1-day remote working - Per Week Rate: £500 - £600 per day inside IR35 Summary We are looking for a Senior iOS Software Engineer to join the Ford Pro Mobile Team working on the Ford Pro Telematics Drive App. Responsibilities Feature Delivery: Build, ship, and maintain customer-facing iOS features with a strong focus on security-related use cases and reliability. Collaboration: Work in an agile, cross-functional team with iOS and Back End engineers, designers, product managers, and QA. UI Implementation: Implement polished, accessible UIs using UIKit and SwiftUI and translate product requirements into high-quality user experiences. Integration: Integrate with APIs and services, ensuring robust error handling, observability, and excellent performance. Codebase Management: Work effectively in a reasonably large, evolving codebase as part of an overall iOS team of around 9 engineers. Engineering Excellence: Contribute to code reviews, testing practices, and continuous improvement. Key Skills Native mobile app written in Swift, UIKit, SwiftUI, Combine, async/await. Third party SDKs for maps, analytics & experiments, observability, animations Tuist for project generation and SPM dependency management Tests: XCTest/Swift Testing, Snapshot tests, UI Tests A range of modern tooling for analytics, observability, localisation, artifact management, licensing checks, security & quality checks Bitrise for CICD and internal app distribution Dedicated Back End for Front End API layer for the mobile app
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
NEW VACANCY! (SN7291) ESTIMATOR / BUYER - SIGNAGE WEST SUSSEX Monday to Friday / 9am to 5pm Open (Depending on experience) + 23 days holiday plus Bank Holidays + Pension + Death in Service Our client is a well-established and growing Signs & graphics specialist in the South of England the company has a national client base of end users supplying internal and external signage. The company has a complete design & installation service. With the ability to take on large and complex orders and supply successfully, customer retention is high. Responsibilities would include: Estimating: Prepare accurate cost estimates and quotations for signage, retail, and hospitality fit-out projects using MIS system. Analyse drawings, specifications, and project briefs to determine materials, labour, and subcontract requirements. Liaise with clients, designers, and project managers to clarify project scope and provide cost guidance. Contribute to tender submissions, value engineering exercises, and pre-contract negotiations. Monitor project budgets and track estimated vs actual costs to support financial accuracy. Buying / Procurement: Source, obtain, and evaluate subcontractor and supplier quotations, ensuring competitive pricing, quality, and timely delivery. Build and maintain strong relationships with suppliers and subcontractors. Raise purchase orders, manage procurement schedules, and ensure materials arrive on time for production and installation. Maintain up-to-date knowledge of material costs, supply chain trends, lead times, and alternative sourcing options. Support installation and project teams by ensuring materials and services align with practical and technical requirements. To apply please email your CV
Feb 04, 2026
Full time
NEW VACANCY! (SN7291) ESTIMATOR / BUYER - SIGNAGE WEST SUSSEX Monday to Friday / 9am to 5pm Open (Depending on experience) + 23 days holiday plus Bank Holidays + Pension + Death in Service Our client is a well-established and growing Signs & graphics specialist in the South of England the company has a national client base of end users supplying internal and external signage. The company has a complete design & installation service. With the ability to take on large and complex orders and supply successfully, customer retention is high. Responsibilities would include: Estimating: Prepare accurate cost estimates and quotations for signage, retail, and hospitality fit-out projects using MIS system. Analyse drawings, specifications, and project briefs to determine materials, labour, and subcontract requirements. Liaise with clients, designers, and project managers to clarify project scope and provide cost guidance. Contribute to tender submissions, value engineering exercises, and pre-contract negotiations. Monitor project budgets and track estimated vs actual costs to support financial accuracy. Buying / Procurement: Source, obtain, and evaluate subcontractor and supplier quotations, ensuring competitive pricing, quality, and timely delivery. Build and maintain strong relationships with suppliers and subcontractors. Raise purchase orders, manage procurement schedules, and ensure materials arrive on time for production and installation. Maintain up-to-date knowledge of material costs, supply chain trends, lead times, and alternative sourcing options. Support installation and project teams by ensuring materials and services align with practical and technical requirements. To apply please email your CV
SC Cleared UCD Service Designer 3-6 month contract Predominantly remote with occasional client visits Outside IR35 We are looking for an SC Cleared UCD Service Designer to support a programme within secure central government or defence. This role will focus on service design for complex systems, platforms and data-led dashboards , rather than public-facing websites or simple application journeys. The successful candidate will bring a strong user-centred design mindset, with experience shaping end-to-end services in secure, public sector environments. Some user research experience is highly desirable, particularly where designers are required to work closely with users to validate assumptions and improve service outcomes within constrained or classified settings. Key Requirements: Active SC Clearance Proven experience working in secure central government or defence environments Strong UCD and service design experience across complex systems, platforms or dashboards Experience designing services that sit behind the scenes, supporting operational or analytical users User research experience, including planning and conducting research to inform design decisions Ability to work independently and collaborate effectively with multidisciplinary delivery teams This is an excellent opportunity for an experienced SC Cleared Service Designer to deliver meaningful user-centred change on a complex, high-impact programme, with a high degree of remote working flexibility.
Feb 04, 2026
Contractor
SC Cleared UCD Service Designer 3-6 month contract Predominantly remote with occasional client visits Outside IR35 We are looking for an SC Cleared UCD Service Designer to support a programme within secure central government or defence. This role will focus on service design for complex systems, platforms and data-led dashboards , rather than public-facing websites or simple application journeys. The successful candidate will bring a strong user-centred design mindset, with experience shaping end-to-end services in secure, public sector environments. Some user research experience is highly desirable, particularly where designers are required to work closely with users to validate assumptions and improve service outcomes within constrained or classified settings. Key Requirements: Active SC Clearance Proven experience working in secure central government or defence environments Strong UCD and service design experience across complex systems, platforms or dashboards Experience designing services that sit behind the scenes, supporting operational or analytical users User research experience, including planning and conducting research to inform design decisions Ability to work independently and collaborate effectively with multidisciplinary delivery teams This is an excellent opportunity for an experienced SC Cleared Service Designer to deliver meaningful user-centred change on a complex, high-impact programme, with a high degree of remote working flexibility.
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 04, 2026
Contractor
SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience delivering insights that shape complex digital services, and familiarity with GDS standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design principles across programmes. Key Responsibilities Include: Planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research informs decisions Supporting accessibility, inclusivity, and regulatory compliance in digital services Ensuring research aligns with GDS standards and government service design principles Communicating findings effectively to both technical and non-technical audiences Occasional travel to Exeter About You Essential Experience: Proven experience as a User Researcher or in a similar user-centred design role Active SC clearance Strong expertise in planning, conducting, and analysing user research Experience with a range of research methods (qualitative and quantitative) Skilled at synthesising research into actionable insights and recommendations Excellent communication and stakeholder management skills Experience in regulated, sensitive, or government environments Experience working with GDS standards and digital service frameworks Nice to Have: Experience with remote research tools and techniques Knowledge of accessibility and inclusive design standards Familiarity with service design, UX design, or digital transformation programmes Relevant certifications (eg, UX, HCI, or research-related qualifications) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Electronics Design Engineer Department: R&D Employment Type: Full Time Location: Salisbury Working at the heart of our R+D team your role is designing the electronics for the next generation of Naim Audio's world class HiFi systems and, our sister company, Focal's speakers. Using your experience of working with high complexity digital systems you will be responsible for designing and implementing the electronics circuits that make Naim Audio and Focal streaming music systems sound so good. The R+D team is cross functional, and you'll be working closely with embedded software engineers, mechanical designers and test engineers. From concept phase right through to production you will be involved in the electronics design process, simulating circuits, pre-scan of EMC rules, prototyping, creating schematics, designing PCBs then testing and assisting with the transition to manufacture. Key Responsibilities Electronic design: Digital circuit design including components such as Microprocessors, DSP, FPGA, DAC/ADC High speed digital design Power supply design, linear and switched mode. Analogue circuit simulation and design of amplifiers and audio filters Prototyping and bench testing PCBs and circuits. EMC and ESD Electronics design peer reviews Electronics architecture reviews Design feasibility evaluation ECAD Design: Schematic design and PCB layout Analogue PCB design Power PCB design FPC and PCB Interconnection design System Integration Liaising with Suppliers and third parties: RF Design Consultants FFC and PCB Manufacturers Test Equipment suppliers Custom component design Sourcing component samples and liaising with companies for custom sample Skills, Knowledge and Expertise You are expected to have a strong electronics engineering background, preferable with a specialisation in modern digital technologies such as dealing with high-speed signals commonly found with DSP and FPGA designs. Knowledge of RF technologies such as Bluetooth and Wi-Fi would be beneficial, as would experience dealing with EMC sensitive applications. Degree qualified in Electronics engineering or similar discipline History of working in a commercial environment designing complex electronics products. Able to demonstrate depth of knowledge in multiple technical areas related to digital systems such as digital audio systems, high speed circuit design, FPGA or RF design. Analogue electronics design experience Lab skills such as debugging prototypes in collaboration with firmware engineers and using test equipment such as modern oscilloscopes and logic analysers. Experienced ECAD user, preferable Altium 360 Knowledge and ability to design to global safety and EMC / ESD standards rules. Familiarity with modern collaborative development tools and techniques such as Confluence and Jira Experience in the audio industry would be beneficial where critical listening was part of the design process. Benefits 24 days holiday, plus bank holidays - increasing with length of service Free canteen Free parking available on-site Enhanced employer pension contribution (4% of gross salary) Death in Service insurance Employee discount on Naim products Wellbeing initiatives, including an Employee Assistance Programme (EAP), and discounted memberships at select local gyms Alongside other, standard benefits (for example, training and development opportunities as appropriate to role)
Feb 04, 2026
Full time
Senior Electronics Design Engineer Department: R&D Employment Type: Full Time Location: Salisbury Working at the heart of our R+D team your role is designing the electronics for the next generation of Naim Audio's world class HiFi systems and, our sister company, Focal's speakers. Using your experience of working with high complexity digital systems you will be responsible for designing and implementing the electronics circuits that make Naim Audio and Focal streaming music systems sound so good. The R+D team is cross functional, and you'll be working closely with embedded software engineers, mechanical designers and test engineers. From concept phase right through to production you will be involved in the electronics design process, simulating circuits, pre-scan of EMC rules, prototyping, creating schematics, designing PCBs then testing and assisting with the transition to manufacture. Key Responsibilities Electronic design: Digital circuit design including components such as Microprocessors, DSP, FPGA, DAC/ADC High speed digital design Power supply design, linear and switched mode. Analogue circuit simulation and design of amplifiers and audio filters Prototyping and bench testing PCBs and circuits. EMC and ESD Electronics design peer reviews Electronics architecture reviews Design feasibility evaluation ECAD Design: Schematic design and PCB layout Analogue PCB design Power PCB design FPC and PCB Interconnection design System Integration Liaising with Suppliers and third parties: RF Design Consultants FFC and PCB Manufacturers Test Equipment suppliers Custom component design Sourcing component samples and liaising with companies for custom sample Skills, Knowledge and Expertise You are expected to have a strong electronics engineering background, preferable with a specialisation in modern digital technologies such as dealing with high-speed signals commonly found with DSP and FPGA designs. Knowledge of RF technologies such as Bluetooth and Wi-Fi would be beneficial, as would experience dealing with EMC sensitive applications. Degree qualified in Electronics engineering or similar discipline History of working in a commercial environment designing complex electronics products. Able to demonstrate depth of knowledge in multiple technical areas related to digital systems such as digital audio systems, high speed circuit design, FPGA or RF design. Analogue electronics design experience Lab skills such as debugging prototypes in collaboration with firmware engineers and using test equipment such as modern oscilloscopes and logic analysers. Experienced ECAD user, preferable Altium 360 Knowledge and ability to design to global safety and EMC / ESD standards rules. Familiarity with modern collaborative development tools and techniques such as Confluence and Jira Experience in the audio industry would be beneficial where critical listening was part of the design process. Benefits 24 days holiday, plus bank holidays - increasing with length of service Free canteen Free parking available on-site Enhanced employer pension contribution (4% of gross salary) Death in Service insurance Employee discount on Naim products Wellbeing initiatives, including an Employee Assistance Programme (EAP), and discounted memberships at select local gyms Alongside other, standard benefits (for example, training and development opportunities as appropriate to role)
Graphic Designer Location: Wilmslow Salary: £26,000 - £30,000 per annum About the role: We're looking for a creative, detail-driven, and forward-thinking Graphic Designer to take a leading role in shaping the visual identity of Muller Property Group across every touchpoint. This is not a back-seat design role. You'll be the driving force behind our brand's creative expression, building a consistent visual language, elevating our marketing output, and producing high-quality design that supports everything from campaigns to placemaking initiatives. You'll work across a wide variety of projects, from digital ads and brochures to web assets, social campaigns, presentations, signage, and motion graphics. You'll collaborate with marketing, sales, and the wider business teams to deliver design that not only looks great but drives real commercial impact. If you're excited by variety, love owning projects end-to-end, and want to see your work make a visible impact across a growing property group, this is the role for you. What you'll be doing: Brand & Creative Leadership Act as a brand guardian, ensuring visual consistency across all assets, channels, and campaigns Develop ideas and creative approaches that strengthen the Muller Property Group brand identity Proactively find opportunities where design can improve user journeys, engagement, and business outcomes Design & Asset Creation Produce high-quality digital and print assets including: Social graphics Property brochures & investment guides Email campaigns Presentations & proposals Website assets, CTAs, infographics & banners Ad creative across multiple platforms On-site signage & placemaking collateral Create designs tailored to key audiences, delivering clear messaging and strong visual hierarchy Project Ownership Manage projects from concept through to final artwork and delivery Handle multiple deadlines and stakeholders with confidence Work closely with marketing, sales, and land teams to ensure assets support strategic goals What are we looking for? 2-3+ years in a graphic or digital design role Strong portfolio showing creative thinking and clean, effective design Confident across Adobe Creative Suite (Illustrator, Photoshop, InDesign) Excellent understanding of typography, layout, colour, and design fundamentals Strong organisational skills and the ability to manage multiple projects Effective communicator, able to work with stakeholders across the business Experience designing for both print and digital environments Understanding of HTML/CSS or web design principles Photography or videography experience Nice-to-Haves: Experience in the property development, land promotion, or construction sector Motion graphics skills (After Effects, Premiere Pro) Working knowledge of creative AI tools Why Join Us? At Muller Property Group, you'll be part of an ambitious and growing company with a clear strategy for expansion. You'll play a key role in defining and elevating the brand during a major growth phase You'll work closely with senior leaders and marketing to shape creative strategy Exciting variety, no two days or projects are the same Real ownership: your design decisions will influence brand perception at every stage Supportive, ambitious, and collaborative culture. What We Offer: Salary of £26-30k per annum 25 days holiday + bank holidays (with leave increasing with tenure) Early finish on Fridays Summer and EOY Parties, and team socials Pension Scheme and incentive package Free on-site parking Long service awards, including additional holiday entitlement To Apply If you feel you are a suitable candidate and would like to work for Muller Property Group, please do not hesitate to apply.
Feb 04, 2026
Full time
Graphic Designer Location: Wilmslow Salary: £26,000 - £30,000 per annum About the role: We're looking for a creative, detail-driven, and forward-thinking Graphic Designer to take a leading role in shaping the visual identity of Muller Property Group across every touchpoint. This is not a back-seat design role. You'll be the driving force behind our brand's creative expression, building a consistent visual language, elevating our marketing output, and producing high-quality design that supports everything from campaigns to placemaking initiatives. You'll work across a wide variety of projects, from digital ads and brochures to web assets, social campaigns, presentations, signage, and motion graphics. You'll collaborate with marketing, sales, and the wider business teams to deliver design that not only looks great but drives real commercial impact. If you're excited by variety, love owning projects end-to-end, and want to see your work make a visible impact across a growing property group, this is the role for you. What you'll be doing: Brand & Creative Leadership Act as a brand guardian, ensuring visual consistency across all assets, channels, and campaigns Develop ideas and creative approaches that strengthen the Muller Property Group brand identity Proactively find opportunities where design can improve user journeys, engagement, and business outcomes Design & Asset Creation Produce high-quality digital and print assets including: Social graphics Property brochures & investment guides Email campaigns Presentations & proposals Website assets, CTAs, infographics & banners Ad creative across multiple platforms On-site signage & placemaking collateral Create designs tailored to key audiences, delivering clear messaging and strong visual hierarchy Project Ownership Manage projects from concept through to final artwork and delivery Handle multiple deadlines and stakeholders with confidence Work closely with marketing, sales, and land teams to ensure assets support strategic goals What are we looking for? 2-3+ years in a graphic or digital design role Strong portfolio showing creative thinking and clean, effective design Confident across Adobe Creative Suite (Illustrator, Photoshop, InDesign) Excellent understanding of typography, layout, colour, and design fundamentals Strong organisational skills and the ability to manage multiple projects Effective communicator, able to work with stakeholders across the business Experience designing for both print and digital environments Understanding of HTML/CSS or web design principles Photography or videography experience Nice-to-Haves: Experience in the property development, land promotion, or construction sector Motion graphics skills (After Effects, Premiere Pro) Working knowledge of creative AI tools Why Join Us? At Muller Property Group, you'll be part of an ambitious and growing company with a clear strategy for expansion. You'll play a key role in defining and elevating the brand during a major growth phase You'll work closely with senior leaders and marketing to shape creative strategy Exciting variety, no two days or projects are the same Real ownership: your design decisions will influence brand perception at every stage Supportive, ambitious, and collaborative culture. What We Offer: Salary of £26-30k per annum 25 days holiday + bank holidays (with leave increasing with tenure) Early finish on Fridays Summer and EOY Parties, and team socials Pension Scheme and incentive package Free on-site parking Long service awards, including additional holiday entitlement To Apply If you feel you are a suitable candidate and would like to work for Muller Property Group, please do not hesitate to apply.
Kirtana consulting is looking for Android engineer role for 6months rolling contract in Burgess hill. Job description: Role Title: Android Engineer Years of experience: 5+ Technical skill set: Kotlin, CoroutinesCircle Cl, Jetpack Compose, Espresso Detailed Job Description We are looking for an Android Engineer to work on mobile applications that are used by tens of millions of cardholders around the world. We want someone with strong technical skills and creativity; someone who enjoys solving tough problems and working with innovative technologies. This person should not be shy about sharing their ideas and be obsessive about user experience and beautiful code. You will be working in a fast-paced small-team environment with the stability of working as part of a Fortune 100 company. Your primary responsibility will be to work on a small team of designers, product owners, QA, and engineers developing and improving features. You should be familiar with modern software development methodologies popular in Android and be able to dive deep and rapidly iterate on ideas with your team despite some ambiguity. Relevant experience and skills: Building Android Applications Writing & Deleting code Build tools like Gradle, GitHub Actions, and Circle CI Continuous Integration patterns Finding and fixing bugs Asynchronous coding patterns Performance Analysis and Optimization Dealing with Legacy code Unit & Integration Tests Open Source Working in a globally distributed team Self-starting and good at time management Integrating with bespoke lovingly hand-crafted Back End services from the days of yore. Designing solutions for open ended problems Bachelor's degree in Computer Science or related field, or equivalent experience. Relevant technologies that you may encounter on our team: Jetpack Compose MVI Architecture REST APIs OkHttp RAML API Documentation Dagger Kotlin, Coroutines, Flow RxJava GitHub Actions Circle CI Espresso & JUnit Test Fakes WireMock
Feb 04, 2026
Contractor
Kirtana consulting is looking for Android engineer role for 6months rolling contract in Burgess hill. Job description: Role Title: Android Engineer Years of experience: 5+ Technical skill set: Kotlin, CoroutinesCircle Cl, Jetpack Compose, Espresso Detailed Job Description We are looking for an Android Engineer to work on mobile applications that are used by tens of millions of cardholders around the world. We want someone with strong technical skills and creativity; someone who enjoys solving tough problems and working with innovative technologies. This person should not be shy about sharing their ideas and be obsessive about user experience and beautiful code. You will be working in a fast-paced small-team environment with the stability of working as part of a Fortune 100 company. Your primary responsibility will be to work on a small team of designers, product owners, QA, and engineers developing and improving features. You should be familiar with modern software development methodologies popular in Android and be able to dive deep and rapidly iterate on ideas with your team despite some ambiguity. Relevant experience and skills: Building Android Applications Writing & Deleting code Build tools like Gradle, GitHub Actions, and Circle CI Continuous Integration patterns Finding and fixing bugs Asynchronous coding patterns Performance Analysis and Optimization Dealing with Legacy code Unit & Integration Tests Open Source Working in a globally distributed team Self-starting and good at time management Integrating with bespoke lovingly hand-crafted Back End services from the days of yore. Designing solutions for open ended problems Bachelor's degree in Computer Science or related field, or equivalent experience. Relevant technologies that you may encounter on our team: Jetpack Compose MVI Architecture REST APIs OkHttp RAML API Documentation Dagger Kotlin, Coroutines, Flow RxJava GitHub Actions Circle CI Espresso & JUnit Test Fakes WireMock
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV click apply for full job details
Feb 04, 2026
Contractor
We are looking for an experienced Content Designer to join a government digital delivery team. You will create clear, accessible, user-centred content that helps people understand and use public services. Working closely with designers, researchers, product teams, and policy colleagues, you will ensure content meets user needs, aligns with the GDS Service Standard , and follows the GOV click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Permanent role (Hybrid - 3 days a week) Our client is rapidly expanding and looking for a Senior Engineer to join their development team. They offer an excellent work environment and culture as well as generous benefits and career progression As a Senior Engineer in this fast-paced environment, you will create and implement client-side solutions and have a product mindset. As an engineer, you will be responsible for writing server-side web application logic. You will be developing back-end components, connect the application with the other (often third-party) web services, and support the Web Designer by integrating their work with the application. Experience: Using PHP to produce user-friendly HTML web solutions. Writing back-end code and building efficient PHP modules. Developing back-end portals with an optimized database. Collaboration Collaboration with other members of the team to improve usability on existing and new projects. Ensuring high-quality and efficient/optimized source code to maximize response times, and a slick user experience. Liaising with clients where necessary. Existing projects Troubleshooting application and code issues. Finalizing back-end features and testing web applications. Updating and altering application features to enhance performance. Key Experience, Knowledge, Skills & Competencies Deep understanding of both development processes, as well as a strong technical background. Experience in the following technologies PHP JQuery HTML Less/CSS/Flexbox Apache MySQL/MariaDB Linux (maintaining local website distributions) Git Zend Framework/Laminas MVC Essential skills: Proven work experience in a Web Developer role Experience in browser testing and debugging (e.g. Chrome Console) Agile ways of working Knowledge of eCommerce and payment systems Working knowledge of various tools, open-source technologies, and cloud services
Feb 04, 2026
Full time
Permanent role (Hybrid - 3 days a week) Our client is rapidly expanding and looking for a Senior Engineer to join their development team. They offer an excellent work environment and culture as well as generous benefits and career progression As a Senior Engineer in this fast-paced environment, you will create and implement client-side solutions and have a product mindset. As an engineer, you will be responsible for writing server-side web application logic. You will be developing back-end components, connect the application with the other (often third-party) web services, and support the Web Designer by integrating their work with the application. Experience: Using PHP to produce user-friendly HTML web solutions. Writing back-end code and building efficient PHP modules. Developing back-end portals with an optimized database. Collaboration Collaboration with other members of the team to improve usability on existing and new projects. Ensuring high-quality and efficient/optimized source code to maximize response times, and a slick user experience. Liaising with clients where necessary. Existing projects Troubleshooting application and code issues. Finalizing back-end features and testing web applications. Updating and altering application features to enhance performance. Key Experience, Knowledge, Skills & Competencies Deep understanding of both development processes, as well as a strong technical background. Experience in the following technologies PHP JQuery HTML Less/CSS/Flexbox Apache MySQL/MariaDB Linux (maintaining local website distributions) Git Zend Framework/Laminas MVC Essential skills: Proven work experience in a Web Developer role Experience in browser testing and debugging (e.g. Chrome Console) Agile ways of working Knowledge of eCommerce and payment systems Working knowledge of various tools, open-source technologies, and cloud services
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 04, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job title: Junior UX Designer Location : Halifax or Manchester (you must be able to attend the Halifax office 1 day per week) Hybrid role working 2 days a week in the office. Salary: £30,000 to £38,000 plus 5% annual bonus Contract: 12-month fixed term contract Our market-leading financial services client is seeking a Junior UX Designer with a passion for creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion best practices in user experience. SKILLS/EXPERIENCE We are looking for someone who is passionate about creating simple, intuitive user experiences. You are self-driven, curious, and empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process. A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment. You have an exciting portfolio of past creative projects to talk us through. Figma software experience - Desirable An understanding of Design Thinking, UX and research worked with design systems or at least components. Experience working in multidisciplinary teams (UX Writers, Service designers, Visual designers) - Desirable An appreciation of customer inclusion - what it means to make an inclusive and accessible design that will be used by customers from a wide range of ages, backgrounds and technical abilities An appetite for testing your designs with different users, taking onboard their feedback and presenting this data. Balance business requirements with user needs - you'll be learning from other designers how research and rationale can align internal customers on individual user needs. Training and ongoing support is available for the successful candidate. You will be required to work two days per week in the office. One of these days must be at the Halifax office. For the second day, you have the flexibility to work from one of the other local offices-Manchester, Chester, Halifax, or Leeds. You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset! If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco Emerging talent is an employment consultancy and operates as an equal opportunities' employer.
Feb 04, 2026
Contractor
Job title: Junior UX Designer Location : Halifax or Manchester (you must be able to attend the Halifax office 1 day per week) Hybrid role working 2 days a week in the office. Salary: £30,000 to £38,000 plus 5% annual bonus Contract: 12-month fixed term contract Our market-leading financial services client is seeking a Junior UX Designer with a passion for creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion best practices in user experience. SKILLS/EXPERIENCE We are looking for someone who is passionate about creating simple, intuitive user experiences. You are self-driven, curious, and empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process. A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment. You have an exciting portfolio of past creative projects to talk us through. Figma software experience - Desirable An understanding of Design Thinking, UX and research worked with design systems or at least components. Experience working in multidisciplinary teams (UX Writers, Service designers, Visual designers) - Desirable An appreciation of customer inclusion - what it means to make an inclusive and accessible design that will be used by customers from a wide range of ages, backgrounds and technical abilities An appetite for testing your designs with different users, taking onboard their feedback and presenting this data. Balance business requirements with user needs - you'll be learning from other designers how research and rationale can align internal customers on individual user needs. Training and ongoing support is available for the successful candidate. You will be required to work two days per week in the office. One of these days must be at the Halifax office. For the second day, you have the flexibility to work from one of the other local offices-Manchester, Chester, Halifax, or Leeds. You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset! If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco Emerging talent is an employment consultancy and operates as an equal opportunities' employer.
