Night Duty Manager ( this role also includes some Night Porter duties ) required for a hotel located in the Betchworth area. TRANSPORT WILL BE REQUIRED due to the shift start and finish times and location. As the hotel Night Duty Manager, you will be working 5 nights over 7, generally working from around 23.00h start to 07.00h. The hotel is a 365 day a year operation and it is essential that candidates have a flexible approach to work, which will include working on public holidays on a rota, with a day off in lieu should you do so. Purpose of Role: This is a pivotal role in the role on nights, managing the hotel operations throughout the night, reporting to, and assisting the Operations Manager and General Manager to ensure excellent customer service for all our guests and maintain the high standards implemented in the running of this hotel. The key objective is to ensure that guests enjoy a peaceful nights sleep by looking after hotel safety and guest welfare. You will also assist in setting up and servicing the event / conference rooms and perform a variety of general guest assistance and porter duties. Your role will involve reception duties where you will provide a welcoming, warm, friendly, hospitable and efficient service ensuring that excellent customer service is provided at all times to ensure a lasting impression to all guests arriving and departing from the hotel. Security of the building will include checks throughout the night on a regular basis to ensure / comply with health and safety management. Some basic food and beverage service assistance out of normal service hours may be required, conference set up / some cleaning duties may be involved to ensure the hotel is ready for the next day's business. Duties & Responsibilities of the role of Night Duty Manager: To manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure the building is secure/locked at night. Check in late arrivals and check out early departures in line with hotel procedures To answer any calls/emails and to take effective message To attend to all late night guest requests. To ensure all access to the hotel is secure and perform any related security jobs as required overnight. Ensure set up of the hotel for the day's next business Perform all pre & post night audit duties Collect all overnight breakfast orders and relay to early kitchen staff. Identify and remove potential H & S hazards Liaise with the management team to see what areas need cleaning during the shift. To have extensive knowledge of all hotel facilities The list of duties is not exhaustive of the job requirements and may be subject to change at any time. About you: Enjoy working and dealing with the public and being part of a team Be confident, pleasant and an excellent articulate communicator, able to stay calm under pressure and remain courteous when dealing with difficult situations Have an excellent level of customer service skills. Be a positive and ambitious professional. Additional details: Be able to move and set up furniture within the meetings and events rooms for set up for the morning business. Be able to work on your own on shift at certain times of the working week. The salary for Hotel Night Duty Manager (Night Porter duties also) is given as £26,436.80 / per annum / 40 hr week. Plus a potential 10% incentive scheme post probation period, and other company benefits. Live out. Transport would be desirable due to location and the shift work. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Apr 18, 2026
Full time
Night Duty Manager ( this role also includes some Night Porter duties ) required for a hotel located in the Betchworth area. TRANSPORT WILL BE REQUIRED due to the shift start and finish times and location. As the hotel Night Duty Manager, you will be working 5 nights over 7, generally working from around 23.00h start to 07.00h. The hotel is a 365 day a year operation and it is essential that candidates have a flexible approach to work, which will include working on public holidays on a rota, with a day off in lieu should you do so. Purpose of Role: This is a pivotal role in the role on nights, managing the hotel operations throughout the night, reporting to, and assisting the Operations Manager and General Manager to ensure excellent customer service for all our guests and maintain the high standards implemented in the running of this hotel. The key objective is to ensure that guests enjoy a peaceful nights sleep by looking after hotel safety and guest welfare. You will also assist in setting up and servicing the event / conference rooms and perform a variety of general guest assistance and porter duties. Your role will involve reception duties where you will provide a welcoming, warm, friendly, hospitable and efficient service ensuring that excellent customer service is provided at all times to ensure a lasting impression to all guests arriving and departing from the hotel. Security of the building will include checks throughout the night on a regular basis to ensure / comply with health and safety management. Some basic food and beverage service assistance out of normal service hours may be required, conference set up / some cleaning duties may be involved to ensure the hotel is ready for the next day's business. Duties & Responsibilities of the role of Night Duty Manager: To manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure the building is secure/locked at night. Check in late arrivals and check out early departures in line with hotel procedures To answer any calls/emails and to take effective message To attend to all late night guest requests. To ensure all access to the hotel is secure and perform any related security jobs as required overnight. Ensure set up of the hotel for the day's next business Perform all pre & post night audit duties Collect all overnight breakfast orders and relay to early kitchen staff. Identify and remove potential H & S hazards Liaise with the management team to see what areas need cleaning during the shift. To have extensive knowledge of all hotel facilities The list of duties is not exhaustive of the job requirements and may be subject to change at any time. About you: Enjoy working and dealing with the public and being part of a team Be confident, pleasant and an excellent articulate communicator, able to stay calm under pressure and remain courteous when dealing with difficult situations Have an excellent level of customer service skills. Be a positive and ambitious professional. Additional details: Be able to move and set up furniture within the meetings and events rooms for set up for the morning business. Be able to work on your own on shift at certain times of the working week. The salary for Hotel Night Duty Manager (Night Porter duties also) is given as £26,436.80 / per annum / 40 hr week. Plus a potential 10% incentive scheme post probation period, and other company benefits. Live out. Transport would be desirable due to location and the shift work. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist ,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitalityisaworkofheart, JoinusandbecomeaHeartist . Job Description Purpose of the role Taking conference and banqueting bookings and dealing with follow up correspondences. Doing show rounds with customers and up-selling the hotels conference and banqueting facilities in the process. Ensure that function rooms are set up to the required standard To maintain an excellent level of customer care by ensuring that conference and banqueting delegates as well as hotel guest's needs are met. Ensure that customers receive a courteous, friendly and efficient service at all times. Maintain close daily communication with the kitchen with regards to beverage as well as food needs for functions. Familiarise yourself with clients who use the hotel frequently relating to the days business. Point of contact on the day for conference and events Overseeing the setup of rooms, ensuring match clients spec and all clean prior to arrival Liaise with the General Manager and ensure that food outlets are staffed according to the business levels as determined by Hotel Sleepers, Function Sheets and Events Diary. To maintain the highest standard of Food and general hygiene, ensuring that all aspects of Health and safety are complied with and cleaning schedules are followed. Ensure that waiting staff are fully trained in the operation of the till and that all security procedures are carried out. Ensure kitchen is left clean and tidy following caterers Managing the event/conference on the day Ensure that customers receive a courteous, friendly and efficient service at all times. To have complete knowledge of all food and beverage items available. Oversee the bar - beer lines/waste and control stock. To ensure stock rotation procedures are followed and managed accordingly. To ensure daily cash readings are done according to Company standards. To make sure that all staff meals and drinks are recorded in the designated record books. To be familiar with food and licensing laws. To ensure that Food and Beverage staff are dressed in uniform according to Hotel and Company Standard. To attend any company training as required. To undertake any other reasonable requests as made by the management including conducting show rounds in the absence of the General Manager. Problem solving any issues that arise From time to time you may be required to work in other department's dependant on business needs. The company will ensure you are fully trained before being asked to do so. Qualifying Person Specification To be flexible Have a "can do" attitude Skills and Abilities Be able to prioritise, organise a team and large work load Able to provide work of a high standard and to execute duties with an eye for detail To ensure provision of first class customer service by F&B team members, setting a personal example at every opportunity To develop and manage relationships with internal and external customers Considers the business when creating customer experiences and services Be able to identity sales opportunities to gain revenue for the hotel Encourages open and regular communication across the organisation Sets clear expectations Appreciates the value of both tradition and new ideas Spots commercial opportunities and shows how they can be achieved Considers the demands on other parts of the business as well as their own Gives praise little and often Qualifications Knowledge, Education & Qualification O'level/GCSE Intermediate food hygiene certificate COSHH training First aid training A working knowledge of staff planning, training and development including payroll & rota's Experience Knowledge of wines, spirits and food service Working within the field of providing an outstanding service in a restaurant Other requirements A passion for food and service Flexible approach to working hours Live within a reasonable commuting distance to the hotel Competency Think Customer Communication & Trust Taking Personal Responsibility Encouraging Excellence & commercial Success Working Together Special Notice During the course of duty you will have access to certain information which demands the utmost confidentiality and discretion must be exercised at all times. Due to the nature of the industry, flexibility in working hours is essential. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Role will include a variety of hours to cover the business which will include a mixture of service shifts across breakfast and evening's. Applicant ideally will have their own transport or be flexible to meet these requirements.
Apr 17, 2026
Full time
Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo. Byjoiningus,youwillbecomeaHeartist ,becausehospitalityis, first andforemost, aworkofheart. Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world! Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment. Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitalityisaworkofheart, JoinusandbecomeaHeartist . Job Description Purpose of the role Taking conference and banqueting bookings and dealing with follow up correspondences. Doing show rounds with customers and up-selling the hotels conference and banqueting facilities in the process. Ensure that function rooms are set up to the required standard To maintain an excellent level of customer care by ensuring that conference and banqueting delegates as well as hotel guest's needs are met. Ensure that customers receive a courteous, friendly and efficient service at all times. Maintain close daily communication with the kitchen with regards to beverage as well as food needs for functions. Familiarise yourself with clients who use the hotel frequently relating to the days business. Point of contact on the day for conference and events Overseeing the setup of rooms, ensuring match clients spec and all clean prior to arrival Liaise with the General Manager and ensure that food outlets are staffed according to the business levels as determined by Hotel Sleepers, Function Sheets and Events Diary. To maintain the highest standard of Food and general hygiene, ensuring that all aspects of Health and safety are complied with and cleaning schedules are followed. Ensure that waiting staff are fully trained in the operation of the till and that all security procedures are carried out. Ensure kitchen is left clean and tidy following caterers Managing the event/conference on the day Ensure that customers receive a courteous, friendly and efficient service at all times. To have complete knowledge of all food and beverage items available. Oversee the bar - beer lines/waste and control stock. To ensure stock rotation procedures are followed and managed accordingly. To ensure daily cash readings are done according to Company standards. To make sure that all staff meals and drinks are recorded in the designated record books. To be familiar with food and licensing laws. To ensure that Food and Beverage staff are dressed in uniform according to Hotel and Company Standard. To attend any company training as required. To undertake any other reasonable requests as made by the management including conducting show rounds in the absence of the General Manager. Problem solving any issues that arise From time to time you may be required to work in other department's dependant on business needs. The company will ensure you are fully trained before being asked to do so. Qualifying Person Specification To be flexible Have a "can do" attitude Skills and Abilities Be able to prioritise, organise a team and large work load Able to provide work of a high standard and to execute duties with an eye for detail To ensure provision of first class customer service by F&B team members, setting a personal example at every opportunity To develop and manage relationships with internal and external customers Considers the business when creating customer experiences and services Be able to identity sales opportunities to gain revenue for the hotel Encourages open and regular communication across the organisation Sets clear expectations Appreciates the value of both tradition and new ideas Spots commercial opportunities and shows how they can be achieved Considers the demands on other parts of the business as well as their own Gives praise little and often Qualifications Knowledge, Education & Qualification O'level/GCSE Intermediate food hygiene certificate COSHH training First aid training A working knowledge of staff planning, training and development including payroll & rota's Experience Knowledge of wines, spirits and food service Working within the field of providing an outstanding service in a restaurant Other requirements A passion for food and service Flexible approach to working hours Live within a reasonable commuting distance to the hotel Competency Think Customer Communication & Trust Taking Personal Responsibility Encouraging Excellence & commercial Success Working Together Special Notice During the course of duty you will have access to certain information which demands the utmost confidentiality and discretion must be exercised at all times. Due to the nature of the industry, flexibility in working hours is essential. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Role will include a variety of hours to cover the business which will include a mixture of service shifts across breakfast and evening's. Applicant ideally will have their own transport or be flexible to meet these requirements.
&#(phone number removed);SEN Support Worker (Bank/Casual Hours), West Sussex, RH20 . A wonderful part-time opportunity to support a charming teenager, 15, with complex care and medical needs near Pulborough. Up to £19 Gross per hour. Day and Night hours. Location: Pulborough Salary/Wage: Weekday (day & night) shifts: £17.00 - £18.00 gross per hour (dependent on experience) Weekend (day & night) shifts: £19.00 gross per hour Driving Requirements: Must have a car to travel to and from the family home and be comfortable driving an automatic Wheelchair Adapted Vehicle (WAV) while on duty. Essential: Experience providing both day and night care to a young person with a physical disability, Tube feeding training available. Non-smoker/vaper. Availability and willingness to travel with the client and family within the UK and abroad. Start Date: ASAP Days & Hours: This is a bank position with regular Saturday opportunities. You will work one or two Saturdays per month (your choice), 10.30am 4.30pm. In addition, you must be available for some ad hoc shifts during school holidays, including waking night shifts (9.00pm 8.30am) and one or two daytime shifts per week (9.00am 4.30pm). Further hours may be offered to cover annual leave and sickness within the team. Pets in Home: Not applicable Accommodation Carers bedroom, bathroom, lounge and kitchenette for use whilst on duty. Recruiter Contact: Suhada (url removed) About the Client Tom is 15 years old and lives with his Mum and Dad in their fully adapted home. Tom is a fun, engaging, and cheeky young man with a love of music, arts and crafts and spending time with his family. Tom has cerebral palsy and complex care and medical needs; he is a wheelchair user and is tube fed. He is reliant on others to meet all his health, care, and medical needs. He uses a communication book and switch, facial expressions, body language and sounds to support his communication. Tom has a dedicated team in place and is now seeking another carer to join his team, on a bank/ casual hours basis. The Role at a Glance This role involves supporting Tom during both day and night shifts, ensuring his comfort, safety, and engagement in daily activities. Night shifts start at 9.00pm with a handover, followed by assisting Tom with his bedtime routine and settling him into his sleep system. You will stay with Tom until he falls asleep and respond to any needs during the night via a monitor, with the option to rest in the carer s bedroom when he is sleeping well. In the morning, you will help Tom wash, dress, and get ready for the day, including a wake-up routine on school days. During the day, Tom is transitioning to 2:1 support. School holiday shifts begin at 9.00am (10:30am at weekends) and involve planning fun, educational, and sensory activities he enjoys, such as music, movement, switches, movies, stories, and walks in his all-terrain power chair. Due to his complex needs, support is also required with tube feeding, physiotherapy, hydrotherapy in his home pool, and personal care. This Job Would Suit A kind, committed, empathetic and confident individual with a passion for supporting and caring for others. Able to take own initiative. Someone who is happy to accompany the family on some of their holidays, such as trips to the French Alps and Devon. Why You ll Love This Role Tom is an absolute star; he is a joy to work with and captures the heart of everyone he meets. You will be part of a dedicated care team and receive excellent training. some availability to accompany the family on holidays in the UK and abroad. Recruitment Process This vacancy is being managed through Snap Care s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies.
Apr 16, 2026
Full time
&#(phone number removed);SEN Support Worker (Bank/Casual Hours), West Sussex, RH20 . A wonderful part-time opportunity to support a charming teenager, 15, with complex care and medical needs near Pulborough. Up to £19 Gross per hour. Day and Night hours. Location: Pulborough Salary/Wage: Weekday (day & night) shifts: £17.00 - £18.00 gross per hour (dependent on experience) Weekend (day & night) shifts: £19.00 gross per hour Driving Requirements: Must have a car to travel to and from the family home and be comfortable driving an automatic Wheelchair Adapted Vehicle (WAV) while on duty. Essential: Experience providing both day and night care to a young person with a physical disability, Tube feeding training available. Non-smoker/vaper. Availability and willingness to travel with the client and family within the UK and abroad. Start Date: ASAP Days & Hours: This is a bank position with regular Saturday opportunities. You will work one or two Saturdays per month (your choice), 10.30am 4.30pm. In addition, you must be available for some ad hoc shifts during school holidays, including waking night shifts (9.00pm 8.30am) and one or two daytime shifts per week (9.00am 4.30pm). Further hours may be offered to cover annual leave and sickness within the team. Pets in Home: Not applicable Accommodation Carers bedroom, bathroom, lounge and kitchenette for use whilst on duty. Recruiter Contact: Suhada (url removed) About the Client Tom is 15 years old and lives with his Mum and Dad in their fully adapted home. Tom is a fun, engaging, and cheeky young man with a love of music, arts and crafts and spending time with his family. Tom has cerebral palsy and complex care and medical needs; he is a wheelchair user and is tube fed. He is reliant on others to meet all his health, care, and medical needs. He uses a communication book and switch, facial expressions, body language and sounds to support his communication. Tom has a dedicated team in place and is now seeking another carer to join his team, on a bank/ casual hours basis. The Role at a Glance This role involves supporting Tom during both day and night shifts, ensuring his comfort, safety, and engagement in daily activities. Night shifts start at 9.00pm with a handover, followed by assisting Tom with his bedtime routine and settling him into his sleep system. You will stay with Tom until he falls asleep and respond to any needs during the night via a monitor, with the option to rest in the carer s bedroom when he is sleeping well. In the morning, you will help Tom wash, dress, and get ready for the day, including a wake-up routine on school days. During the day, Tom is transitioning to 2:1 support. School holiday shifts begin at 9.00am (10:30am at weekends) and involve planning fun, educational, and sensory activities he enjoys, such as music, movement, switches, movies, stories, and walks in his all-terrain power chair. Due to his complex needs, support is also required with tube feeding, physiotherapy, hydrotherapy in his home pool, and personal care. This Job Would Suit A kind, committed, empathetic and confident individual with a passion for supporting and caring for others. Able to take own initiative. Someone who is happy to accompany the family on some of their holidays, such as trips to the French Alps and Devon. Why You ll Love This Role Tom is an absolute star; he is a joy to work with and captures the heart of everyone he meets. You will be part of a dedicated care team and receive excellent training. some availability to accompany the family on holidays in the UK and abroad. Recruitment Process This vacancy is being managed through Snap Care s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies.
Lighthouse Hotel Management are recruiting for the exciting role of Fulle Time Breakfast Manager at The Halyard, Rope Walks Liverpool. Reporting into the Food & Beverage Manager, you will be responsible for leading and managing the Breakfast operation, ensuring a smooth, high-quality service is delivered each morning. You will oversee the team, maintain brand standards, drive guest satisfaction, and ensure the department operates efficiently and profitably. What Are We Looking For? We are looking for a confident and proactive leader who thrives in a fast-paced environment and has a passion for delivering exceptional guest experiences. You will have strong organisational skills, attention to detail, and the ability to motivate and develop a team. This is an excellent opportunity for someone looking to take ownership of a key department and further their career within hotel management. Key Responsibilities of our Breakfast Manager: To oversee the smooth day-to-day operation of the Breakfast service To ensure all brand standards and service expectations are consistently delivered To lead, motivate and develop the Breakfast team, ensuring high performance and engagement To monitor and drive guest satisfaction, quality, and service standards To manage staffing levels in line with business needs To control costs, stock, and wastage in line with departmental budgets To coordinate food preparation, presentation, and service with the kitchen team To maximise revenue through effective upselling and operational control To maintain high standards of cleanliness, hygiene, and safety To conduct regular team briefings and communicate business updates To work closely with senior management to drive performance and continuous improvement Skills & Experience expected of our Breakfast Manager: Previous supervisory or management experience within a hotel or restaurant environment Strong leadership and team management skills Excellent communication and organisational abilities A hands-on approach with a strong work ethic Passion for delivering outstanding guest service Good financial awareness and ability to manage costs Knowledge of food safety and hygiene standards Where Will You Be Working? Voyagers Restaurant, The Halyard, Rope Walks Liverpool is a hotel operated under the IHG Vignette Collection - the first of its kind in the UK. Managed by Lighthouse Hotel Management, part of the Molo Hotel Group. What's In It for You? Competitive salary and opportunities for career progression within Lighthouse Hotel Management Monthly Service Charge Enhanced employee benefits including 24/7 access to an online GP Ongoing training and development programmes Employee, friends & family discounts on hotel stays and dining A vibrant, inclusive and supportive working environment Employee recognition programmes Uniform and meals on duty provided Death in service benefit for contracted employees Join our team and play a key role in delivering exceptional guest experiences every morning. Apply now and become part of our exciting journey! Lighthouse Hotel Management is an equal opportunity employer and welcomes applications from all backgrounds.
Apr 16, 2026
Full time
Lighthouse Hotel Management are recruiting for the exciting role of Fulle Time Breakfast Manager at The Halyard, Rope Walks Liverpool. Reporting into the Food & Beverage Manager, you will be responsible for leading and managing the Breakfast operation, ensuring a smooth, high-quality service is delivered each morning. You will oversee the team, maintain brand standards, drive guest satisfaction, and ensure the department operates efficiently and profitably. What Are We Looking For? We are looking for a confident and proactive leader who thrives in a fast-paced environment and has a passion for delivering exceptional guest experiences. You will have strong organisational skills, attention to detail, and the ability to motivate and develop a team. This is an excellent opportunity for someone looking to take ownership of a key department and further their career within hotel management. Key Responsibilities of our Breakfast Manager: To oversee the smooth day-to-day operation of the Breakfast service To ensure all brand standards and service expectations are consistently delivered To lead, motivate and develop the Breakfast team, ensuring high performance and engagement To monitor and drive guest satisfaction, quality, and service standards To manage staffing levels in line with business needs To control costs, stock, and wastage in line with departmental budgets To coordinate food preparation, presentation, and service with the kitchen team To maximise revenue through effective upselling and operational control To maintain high standards of cleanliness, hygiene, and safety To conduct regular team briefings and communicate business updates To work closely with senior management to drive performance and continuous improvement Skills & Experience expected of our Breakfast Manager: Previous supervisory or management experience within a hotel or restaurant environment Strong leadership and team management skills Excellent communication and organisational abilities A hands-on approach with a strong work ethic Passion for delivering outstanding guest service Good financial awareness and ability to manage costs Knowledge of food safety and hygiene standards Where Will You Be Working? Voyagers Restaurant, The Halyard, Rope Walks Liverpool is a hotel operated under the IHG Vignette Collection - the first of its kind in the UK. Managed by Lighthouse Hotel Management, part of the Molo Hotel Group. What's In It for You? Competitive salary and opportunities for career progression within Lighthouse Hotel Management Monthly Service Charge Enhanced employee benefits including 24/7 access to an online GP Ongoing training and development programmes Employee, friends & family discounts on hotel stays and dining A vibrant, inclusive and supportive working environment Employee recognition programmes Uniform and meals on duty provided Death in service benefit for contracted employees Join our team and play a key role in delivering exceptional guest experiences every morning. Apply now and become part of our exciting journey! Lighthouse Hotel Management is an equal opportunity employer and welcomes applications from all backgrounds.
The New World Trading Company
Marlow, Buckinghamshire
The Botanist Marlow are recruiting an Assistant General Manager! What will you do? As an Assistant General Manager at The Botanist, you will balance your time between managing the Restaurant and Bar Managers while also working closely with the Senior Kitchen team to learn as much as possible. An AGM is the ultimate people role where you take on the responsibility of appraisals, 1:1 meetings, HR issues and recruitment. You will be the go-to person for the whole team and so all queries, questions and issues come directly to you. The overall strategy and vision come from your General Manager and it is up to you to execute this perfectly in their vision. You will lead the Duty Managers and trust them to deliver their targets, tracking their performance and helping them to succeed. Why join us? AGM Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make you get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Apr 16, 2026
Full time
The Botanist Marlow are recruiting an Assistant General Manager! What will you do? As an Assistant General Manager at The Botanist, you will balance your time between managing the Restaurant and Bar Managers while also working closely with the Senior Kitchen team to learn as much as possible. An AGM is the ultimate people role where you take on the responsibility of appraisals, 1:1 meetings, HR issues and recruitment. You will be the go-to person for the whole team and so all queries, questions and issues come directly to you. The overall strategy and vision come from your General Manager and it is up to you to execute this perfectly in their vision. You will lead the Duty Managers and trust them to deliver their targets, tracking their performance and helping them to succeed. Why join us? AGM Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make you get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Ham Yard Hotel - Management
City Of Westminster, London
Are you ready to take your career to the next level in the luxurious world of hospitality? Firmdale Hotels invites you to join our prestigious team at The Ham Yard Hotel as an Operations Duty Manager - Nights. As part of a globally recognised company renowned for its unique design and exceptional service, you will be an integral part of delivering unparalleled guest experiences. Firmdale Hotels is a collection of award-winning, stylish boutique hotels located in the heart of London and New York. Known for our attention to detail, unique interiors designed by Kit Kemp, and exceptional service, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence extends beyond our guests to our dedicated team members, offering a supportive and dynamic work environment. As the Operations Duty Manager - Nights, you will play a pivotal role in overseeing the overnight operations of The Ham Yard Hotel. Working closely with all department managers, you will ensure the smooth running of all aspects of the hotel during the night, maintaining our high standards of service and security. Responsibilities Serve as the key point of contact between the General Manager, guests, and the operational team, ensuring clear and effective communication. Continuously monitor and uphold our exceptional service standards, making real time adjustments as necessary. Ensure the safety and security of the hotel, conducting regular checks and responding swiftly to any incidents. Conduct thorough health and safety checks to maintain a safe environment for guests and staff. Deliver and maintain exceptional levels of customer service, addressing guest needs promptly and professionally. Attend to and manage any incidents or accidents involving guests or team members, ensuring proper procedures are followed. Provide operational support across all departments as needed, from Events and Food & Beverage to Front Office, Housekeeping, and the Kitchen. Run the night audit and produce nightly reports for senior management review. What you Need Previous experience as an Operations Duty Manager - Nights or Head of Department within a 5-star hotel is essential. Excellent communication skills to effectively interact with guests and team members. A meticulous eye for detail and a drive to maintain exceptional standards. Strong leadership and motivational skills to inspire and manage your team. The ability to work under pressure and handle diverse scenarios with confidence. Familiarity with Micros and Opera systems is desirable. What We Offer Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge. Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies). Discounted cinema tickets, gym membership, travel, retailers and restaurants. Complimentary meals on shift. Referral bonus scheme for recommending top talent. Flexible scheduling without split shifts. Dry cleaning service for work attire and discounted personal dry cleaning. Enhanced holiday allowance based on length of service. Season ticket loan for convenient commuting. Ongoing training, professional development, and fully funded English lessons. Regular social events, team activities, and fitness sessions. Benefits like cycle to work scheme and annual long service awards. One allocated paid day per year for volunteering work. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks. And much more Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Apr 16, 2026
Full time
Are you ready to take your career to the next level in the luxurious world of hospitality? Firmdale Hotels invites you to join our prestigious team at The Ham Yard Hotel as an Operations Duty Manager - Nights. As part of a globally recognised company renowned for its unique design and exceptional service, you will be an integral part of delivering unparalleled guest experiences. Firmdale Hotels is a collection of award-winning, stylish boutique hotels located in the heart of London and New York. Known for our attention to detail, unique interiors designed by Kit Kemp, and exceptional service, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence extends beyond our guests to our dedicated team members, offering a supportive and dynamic work environment. As the Operations Duty Manager - Nights, you will play a pivotal role in overseeing the overnight operations of The Ham Yard Hotel. Working closely with all department managers, you will ensure the smooth running of all aspects of the hotel during the night, maintaining our high standards of service and security. Responsibilities Serve as the key point of contact between the General Manager, guests, and the operational team, ensuring clear and effective communication. Continuously monitor and uphold our exceptional service standards, making real time adjustments as necessary. Ensure the safety and security of the hotel, conducting regular checks and responding swiftly to any incidents. Conduct thorough health and safety checks to maintain a safe environment for guests and staff. Deliver and maintain exceptional levels of customer service, addressing guest needs promptly and professionally. Attend to and manage any incidents or accidents involving guests or team members, ensuring proper procedures are followed. Provide operational support across all departments as needed, from Events and Food & Beverage to Front Office, Housekeeping, and the Kitchen. Run the night audit and produce nightly reports for senior management review. What you Need Previous experience as an Operations Duty Manager - Nights or Head of Department within a 5-star hotel is essential. Excellent communication skills to effectively interact with guests and team members. A meticulous eye for detail and a drive to maintain exceptional standards. Strong leadership and motivational skills to inspire and manage your team. The ability to work under pressure and handle diverse scenarios with confidence. Familiarity with Micros and Opera systems is desirable. What We Offer Competitive salary from £50,500.00 to £55,500.00 inclusive of service charge. Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies). Discounted cinema tickets, gym membership, travel, retailers and restaurants. Complimentary meals on shift. Referral bonus scheme for recommending top talent. Flexible scheduling without split shifts. Dry cleaning service for work attire and discounted personal dry cleaning. Enhanced holiday allowance based on length of service. Season ticket loan for convenient commuting. Ongoing training, professional development, and fully funded English lessons. Regular social events, team activities, and fitness sessions. Benefits like cycle to work scheme and annual long service awards. One allocated paid day per year for volunteering work. Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks. And much more Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
ASVA: Association of Scottish Visitor Attractions
Forres, Moray
Organisation: The National Trust for Scotland Purpose of role This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust's policies. You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience. You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision. This role requires weekend working and at times may require working evenings to cover events. Key Responsibilities Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors. Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping. Support the F&B manager with stock management, ordering, storage and wastage control. Ensure the upkeep and safety of equipment and utensils used within the catering outlets. Assist with food-led events throughout the year to support overall business goals. Visitor Experience Offer excellent customer service and ensure all members of the catering team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. People Management Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards. Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines. Ensure the team feel valued, respected, motivated and supported. Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs. Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team. Finance management Share responsibility for achieving Food & Beverage budget. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily cafés till operations and perform end-of-day income reconciliation. Support the F&B Manager with menu costing and stock-taking. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. Staff satisfaction from staff surveys. Tools / equipment / systems Fully equipped commercial catering kitchen. Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Essential Significant previous experience of working in an operations role in the hospitality industry. Excellent leadership and influencing skills, supervising and supporting staff on a daily basis. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands. Confident communication skills (written and spoken). Ability to be proactive and to take initiative. Experience with cash handling, monitoring, and interpreting financial data. Computer literacy and familiar with Microsoft software. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Desirable Food Hygiene Qualification (or willingness to train). First aid Certificate (or willingness to train). Barista training (or willingness to train). Alcohol License (or willingness to train).
Apr 16, 2026
Full time
Organisation: The National Trust for Scotland Purpose of role This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust's policies. You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience. You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision. This role requires weekend working and at times may require working evenings to cover events. Key Responsibilities Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors. Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping. Support the F&B manager with stock management, ordering, storage and wastage control. Ensure the upkeep and safety of equipment and utensils used within the catering outlets. Assist with food-led events throughout the year to support overall business goals. Visitor Experience Offer excellent customer service and ensure all members of the catering team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. People Management Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards. Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines. Ensure the team feel valued, respected, motivated and supported. Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs. Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team. Finance management Share responsibility for achieving Food & Beverage budget. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily cafés till operations and perform end-of-day income reconciliation. Support the F&B Manager with menu costing and stock-taking. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. Staff satisfaction from staff surveys. Tools / equipment / systems Fully equipped commercial catering kitchen. Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Essential Significant previous experience of working in an operations role in the hospitality industry. Excellent leadership and influencing skills, supervising and supporting staff on a daily basis. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands. Confident communication skills (written and spoken). Ability to be proactive and to take initiative. Experience with cash handling, monitoring, and interpreting financial data. Computer literacy and familiar with Microsoft software. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Desirable Food Hygiene Qualification (or willingness to train). First aid Certificate (or willingness to train). Barista training (or willingness to train). Alcohol License (or willingness to train).
Job Title: Mobile Team Leader Location: Southampton Contract Type: Bank Salary: 13.26 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities". We are seeking a Mobile Tem Leader to work at the River Hamble and cover other country parks when needed, Queen Elizabeth, Staunton or Lepe. Job purpose: Prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product across Countryside Service sites (mobile, multi-site role; not based at one location). Ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System across all sites worked. Support the Catering Development team by delivering on-site training and preparing sites for audit. Lead shifts and supervise the team on duty (front-of-house and kitchen) as required, in the absence of the Catering Manager or relevant site lead, ensuring safe, efficient service and that standards are maintained . Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepare and serve food and drink items as appropriate, in line with specifications and in accordance with hygiene and safety requirements. Complete customer transactions efficiently and carry out general front-of-house and back-of-house cleaning duties. Maintain adequate and appropriate stock levels through ordering, managing and rotating food and drink produce whilst following food safety processes and policies. Be competent in all kitchen operations, including food preparation, use of the Food Safety Management System, and supporting kitchen staff as needed. Effectively manage the kitchen, in the absence of the Kitchen Manager or Deputy, ensuring the highest standard of food production and presentation in accordance with the Countryside Food Safety Management System and food specifications. Provide a comprehensive shift handover at the end of the shift for the incoming shift manager or supervisor, including any site-specific issues, stock positions, and outstanding actions. Be responsible for opening and/or closing the site when running a shift. Make operational decisions that balance the needs of the business, guests, and team. Deliver pre- and post-shift briefs to the team, ensuring key messages and information are cascaded effectively. Report and log any maintenance issues as and when they arise. Motivate the team to achieve whilst on shift through positive reinforcement and support. Report critical issues to the Park Business Manager and/or the relevant site lead/duty manager, as appropriate for the location. Finance / Administration When required, complete end-of-day banking in line with the Countryside Service cash-handling policy and processes. Carry out administrative and financial tasks, including completing income and expenditure records, compiling monthly shift rotas, approving staff timesheets, and conducting regular stock counts. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit (url removed), or email with your CV to (url removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 15, 2026
Seasonal
Job Title: Mobile Team Leader Location: Southampton Contract Type: Bank Salary: 13.26 We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities". We are seeking a Mobile Tem Leader to work at the River Hamble and cover other country parks when needed, Queen Elizabeth, Staunton or Lepe. Job purpose: Prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service and product across Countryside Service sites (mobile, multi-site role; not based at one location). Ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System across all sites worked. Support the Catering Development team by delivering on-site training and preparing sites for audit. Lead shifts and supervise the team on duty (front-of-house and kitchen) as required, in the absence of the Catering Manager or relevant site lead, ensuring safe, efficient service and that standards are maintained . Food Safety / Health and Safety Completes the appropriate health and safety and food safety checks throughout the shift and records this in the Food Safety Diary sheet. Receives deliveries as instructed, ensuring correct stock rotation and following quality control guidelines. Ensures that cleaning schedules are followed and that the appropriate records are completed and up to date. Provides accurate allergen information to our guests, escalating any queries to the Catering Manager, Assistant Catering Manager, Supervisor or Team Leader accordingly. Completes all relevant training that is assigned to them. Operations Prepare and serve food and drink items as appropriate, in line with specifications and in accordance with hygiene and safety requirements. Complete customer transactions efficiently and carry out general front-of-house and back-of-house cleaning duties. Maintain adequate and appropriate stock levels through ordering, managing and rotating food and drink produce whilst following food safety processes and policies. Be competent in all kitchen operations, including food preparation, use of the Food Safety Management System, and supporting kitchen staff as needed. Effectively manage the kitchen, in the absence of the Kitchen Manager or Deputy, ensuring the highest standard of food production and presentation in accordance with the Countryside Food Safety Management System and food specifications. Provide a comprehensive shift handover at the end of the shift for the incoming shift manager or supervisor, including any site-specific issues, stock positions, and outstanding actions. Be responsible for opening and/or closing the site when running a shift. Make operational decisions that balance the needs of the business, guests, and team. Deliver pre- and post-shift briefs to the team, ensuring key messages and information are cascaded effectively. Report and log any maintenance issues as and when they arise. Motivate the team to achieve whilst on shift through positive reinforcement and support. Report critical issues to the Park Business Manager and/or the relevant site lead/duty manager, as appropriate for the location. Finance / Administration When required, complete end-of-day banking in line with the Countryside Service cash-handling policy and processes. Carry out administrative and financial tasks, including completing income and expenditure records, compiling monthly shift rotas, approving staff timesheets, and conducting regular stock counts. About Us Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Please visit (url removed), or email with your CV to (url removed) Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Head Chef - Salary £45,000 - £50,000 - Hotel - Ludlow We're looking for an experienced and driven Head Chef to lead the kitchen at this busy, award-winning restaurant and Hotel in Ludlow. This is a fantastic opportunity to take full ownership of a high-performing kitchen and make a real impact on both the team and the guest experience. Why Join Us? Salary of £45,000 - £50,000 D.O.E Meals on duty provided Family and Friends room discount rates within the group Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations A supportive and engaging working environment The Role As Head Chef, you'll be responsible for leading the kitchen operation, inspiring your team, and ensuring every dish is delivered to an exceptional standard. You'll play a key role in driving performance, maintaining compliance, and consistently exceeding guest expectations. Key responsibilities include: Leading the kitchen during service, ensuring consistency, quality, and efficiency Planning and coordinating kitchen operations alongside senior management Coaching and developing your team, fostering a positive and collaborative culture Creating seasonal, high-quality menus that reflect current trends and guest demand Ensuring full compliance with food safety, hygiene, and allergen regulations Managing recruitment, training, and ongoing development of the team Controlling costs and driving profitability through effective stock and menu management Building strong relationships with suppliers to ensure quality and value Acting as a key communicator between kitchen, front of house, and guests Maintaining high standards and performance during busy service periods About You You'll work closely with the General Manager, combining creativity with strong operational control to deliver an outstanding food offering. We're looking for someone who: Has at least 3 years' experience as a Sous Chef or Head Chef in a similar setting Has experience delivering 1-2 rosette standard cuisine Is passionate about fresh, high-quality food and great guest experiences Is organised, detail-focused, and solutions-oriented Thrives in a fast-paced, high-volume environment Has excellent communication and customer service skills Holds (or is willing to obtain) Food Safety Level 3 certification Is adaptable, flexible, and confident managing change If you're passionate about cooking from scratch, enjoy leading from the front, and are ready for your next challenge, we'd love to hear from you about this Head Chef job in Ludlow Job Number INDCHEFS 935656Location LudlowRole Head Chef Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 15, 2026
Full time
Head Chef - Salary £45,000 - £50,000 - Hotel - Ludlow We're looking for an experienced and driven Head Chef to lead the kitchen at this busy, award-winning restaurant and Hotel in Ludlow. This is a fantastic opportunity to take full ownership of a high-performing kitchen and make a real impact on both the team and the guest experience. Why Join Us? Salary of £45,000 - £50,000 D.O.E Meals on duty provided Family and Friends room discount rates within the group Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations A supportive and engaging working environment The Role As Head Chef, you'll be responsible for leading the kitchen operation, inspiring your team, and ensuring every dish is delivered to an exceptional standard. You'll play a key role in driving performance, maintaining compliance, and consistently exceeding guest expectations. Key responsibilities include: Leading the kitchen during service, ensuring consistency, quality, and efficiency Planning and coordinating kitchen operations alongside senior management Coaching and developing your team, fostering a positive and collaborative culture Creating seasonal, high-quality menus that reflect current trends and guest demand Ensuring full compliance with food safety, hygiene, and allergen regulations Managing recruitment, training, and ongoing development of the team Controlling costs and driving profitability through effective stock and menu management Building strong relationships with suppliers to ensure quality and value Acting as a key communicator between kitchen, front of house, and guests Maintaining high standards and performance during busy service periods About You You'll work closely with the General Manager, combining creativity with strong operational control to deliver an outstanding food offering. We're looking for someone who: Has at least 3 years' experience as a Sous Chef or Head Chef in a similar setting Has experience delivering 1-2 rosette standard cuisine Is passionate about fresh, high-quality food and great guest experiences Is organised, detail-focused, and solutions-oriented Thrives in a fast-paced, high-volume environment Has excellent communication and customer service skills Holds (or is willing to obtain) Food Safety Level 3 certification Is adaptable, flexible, and confident managing change If you're passionate about cooking from scratch, enjoy leading from the front, and are ready for your next challenge, we'd love to hear from you about this Head Chef job in Ludlow Job Number INDCHEFS 935656Location LudlowRole Head Chef Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 04, 2025
Full time
Food and Beverage Manager - voco Zeal, Exeter - Exeter Food and Beverage Manager, 38,000 per annum, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? Join our unique hotel team, where sustainable hospitality and local produce are at the heart of everything we do. As Food and Beverage Manager, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience. You'll work closely with local suppliers, championing fresh, regional ingredients and supporting our community. Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you! You enjoy implementing and maintaining control measures to ensure that food and beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. A Food and Beverage Manager is responsible for the daily management of the food and beverage outlets, ensuring that the highest standards of food and beverage service are provided to the guests. The Food and Beverage Manager plans, organises and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and health and safety procedures. Prepare weekly and monthly forecasts for restaurant, bar and room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Valor Hospitality Europe
Birmingham, Staffordshire
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Oct 02, 2025
Full time
Food and Beverage Manager - Hilton Garden Inn Birmingham - Birmingham Up to 35,000.00, 40 hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you a strong leader with interpersonal and training skills? A good communicator who is service-oriented with an eye for details? A team player and a team motivator? You enjoy implementing and maintaining control measures to ensure that Food and Beverage costs, productivity, labour costs and operating supply costs for the outlet are in line with budget. You are able to plan budgets and review forecast for revenue and expenditure on monthly basis. To carry out Duty Management shifts according to business needs. To analyse and submit month-end reports and identify deviation from business plan goals. To participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet. To plan, implement and measure profit enhancement programs by working with the kitchen and sales department. To prepare and submit post-mortem promotion report to General Manager upon completion of promotion. An Food and Beverage Manager is responsible for the daily management of the Food and Beverage outlets, ensuring that the highest standards of Food and Beverage service are provided to the guests. The Food and Beverage Manager plans, organizes and directs the overall Food and Beverage operation, Administration, Marketing and Promotion of the outlet, and is responsible and accountable for its profitability and revenue generation. You have good understanding of food hygiene and Health and Safety procedures. Prepare weekly and monthly forecasts for Restaurant, Bar and Room service. Ensure constant liaison with the Head Chef, Conference and Events Manager and Operations Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team? We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Are you a current Assistant Restaurant Manager looking for your next opportunity? Or are you an experienced Restaurant Supervisor/Team Leader looking for progression? Do you have an aptitude for great customer service and fine dining? Our client is a luxury hospitality business based near Banbury, which is now looking for an experienced Assistant Restaurant Manager to provide exceptional service. As Assistant Restaurant Manager , you ll be a dynamic, hands-on leader supporting the Restaurant & Bar Manager in ensuring seamless operations and exceptional front-of-house service. You will be responsible for upholding the restaurant s distinguished guest experience from reservation to departure, stepping up to lead in the Manager s absence. Key Responsibilities: Front-of-House Leadership : Lead by example in delivering elegant, attentive, and warm guest service throughout breakfast, lunch, and dinner services. Operational Support : Assist the Restaurant & Bar Manager in running daily operations, managing shifts, maintaining FOH standards, and ensuring smooth transitions between services. Guest Experience : Oversee reservations, seating, guest enquiries, and complaint resolution, maintaining brand standards at all times. Team Leadership and Development : Train, mentor, and motivate FOH staff; support a collaborative culture across the FOH Kitchen divide. Quality Control & Brand Standards : Monitor cleanliness, presentation, and service details that define the business s reputation for hospitality excellence. Administrative Duties : Support cash handling, stock ordering, shift planning, and liaise with back-of-house teams. Managerial Support : Act as the FOH lead in the Restaurant & Bar Manager s absence, ensuring continuity and team coordination. Essential Qualifications & Attributes Prior experience in front-of-house, supervisory, or assistant management roles within a high-quality or fine-dining environment. Enjoys getting involved in every aspect of service from greeting guests to managing staff and daily operations. Passionate about delivering a warm, refined, and seamless guest experience. A team player, flexible, collaborative, and calm under pressure and knows when to lead and when to support. Comfortable with a varied, fast-paced schedule; maintains composure through busy service periods. Embraces the shared values of the business, commitment to sustainability, local sourcing, and community engagement. What's On Offer Competitive salary. Shift Work, 45 hours a week, including weekends (rotational). 29 days holiday. In-House benefits: friends & family discount, meals on duty, access to amenities on-site, pension scheme, etc. Opportunities for career progression within a modern and supportive hospitality environment. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Sep 22, 2025
Full time
Are you a current Assistant Restaurant Manager looking for your next opportunity? Or are you an experienced Restaurant Supervisor/Team Leader looking for progression? Do you have an aptitude for great customer service and fine dining? Our client is a luxury hospitality business based near Banbury, which is now looking for an experienced Assistant Restaurant Manager to provide exceptional service. As Assistant Restaurant Manager , you ll be a dynamic, hands-on leader supporting the Restaurant & Bar Manager in ensuring seamless operations and exceptional front-of-house service. You will be responsible for upholding the restaurant s distinguished guest experience from reservation to departure, stepping up to lead in the Manager s absence. Key Responsibilities: Front-of-House Leadership : Lead by example in delivering elegant, attentive, and warm guest service throughout breakfast, lunch, and dinner services. Operational Support : Assist the Restaurant & Bar Manager in running daily operations, managing shifts, maintaining FOH standards, and ensuring smooth transitions between services. Guest Experience : Oversee reservations, seating, guest enquiries, and complaint resolution, maintaining brand standards at all times. Team Leadership and Development : Train, mentor, and motivate FOH staff; support a collaborative culture across the FOH Kitchen divide. Quality Control & Brand Standards : Monitor cleanliness, presentation, and service details that define the business s reputation for hospitality excellence. Administrative Duties : Support cash handling, stock ordering, shift planning, and liaise with back-of-house teams. Managerial Support : Act as the FOH lead in the Restaurant & Bar Manager s absence, ensuring continuity and team coordination. Essential Qualifications & Attributes Prior experience in front-of-house, supervisory, or assistant management roles within a high-quality or fine-dining environment. Enjoys getting involved in every aspect of service from greeting guests to managing staff and daily operations. Passionate about delivering a warm, refined, and seamless guest experience. A team player, flexible, collaborative, and calm under pressure and knows when to lead and when to support. Comfortable with a varied, fast-paced schedule; maintains composure through busy service periods. Embraces the shared values of the business, commitment to sustainability, local sourcing, and community engagement. What's On Offer Competitive salary. Shift Work, 45 hours a week, including weekends (rotational). 29 days holiday. In-House benefits: friends & family discount, meals on duty, access to amenities on-site, pension scheme, etc. Opportunities for career progression within a modern and supportive hospitality environment. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed) . Alternatively, connect with us on LinkedIn via the following link: (url removed)/
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Sep 19, 2025
Full time
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family!
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family
Sep 19, 2025
Full time
Restaurant Supervisor (Duty Manager) - Prezzo Italian "Better Careers for Everyone!" £12.61 per hour - plus tronc and access to our stunning commission scheme! As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high. You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen. More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best. How we work Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high. Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression. Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind. Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride. Our Person - We are looking for someone who: Support the Assistant Manager and General Manager in running shifts. Ensure the team is clear on their tasks and provide guidance where needed. Lead by example, maintaining high service standards and teamwork. Ensure guests feel welcome and looked after during their visit. Step in to resolve minor guest issues and escalate where necessary. Support the team in delivering an excellent dining experience. Help train and develop new team members. Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively. Assist in managing stock levels and restaurant cleanliness. Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed. Work with management to maintain efficiency and compliance and highlight potential risk. Experience We Value Previous experience in a supervisory or team leader role, ideally in hospitality. A positive attitude and strong communication skills. Comfortable working in a fast-paced environment. Ability to support and guide a team. Understanding of health & safety and food safety basics. Passion for great service and guest experience. Willingness to learn and develop in a leadership role . Prezzo Perks: What's in it for you? TRONC and Commission Schemes - earn more as you drive success! 50% off food and drink at Prezzo , free meals on shift, and at least 25% discount for family and friends. Your birthday off ! Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now! Whether you're starting or looking to grow your career, a pply today and be part of the Prezzo family
