About This Role: As the Senior Marketing Manager you will play a pivotal role in leading the brand and customer engagement planning process. You will guide the brand team in executing strategies and key programs as outlined in the annual operating and customer engagement plans. Your work will be instrumental in fulfilling our Mission of being Catalysts for Change and realizing our Vision of first-choice patient access to our medicines. Collaborating closely with the Commercial Therapy Area Lead, you will adopt a cooperative approach by leveraging internal and external insights to deliver strategic and operational elements. Your role as the implementation owner of the annual plan involves seamless execution in partnership with the cross-functional team, ensuring timely delivery within budget and adapting to changes based on customer and team feedback. This is a hybrid role, with 50% of each week to be spent on site at our offices in Maidenhead. What You'll Do: Partner in the development and delivery of the annual brand and customer plans. Develop and create tactical plans for multichannel customer experiences. Lead strategic plan elements as defined by the Commercial Therapy Area Lead. Implement creative promotional plans through internal teams and external agencies. Collaborate with above-market teams to localize campaign elements. Manage projects, budgets, suppliers, and program milestones effectively. Motivate and brief the sales force to ensure successful promotional plan implementation. Drive cross-functional collaboration for insight-led planning. Align with stakeholders above market for best practice exchange. Manage budget tracking and rephasing with the Commercial Therapy Area Lead. Ensure commercial and project delivery to meet financial and performance standards. Collaborate on designing and implementing the cross-functional plan. Who You Are: You are someone who thrives in a dynamic and collaborative environment, bringing passion for effective marketing strategies and customer engagement. Your proactive nature and strategic agility allow you to anticipate market needs and act with initiative. You possess strong communication skills, enabling you to ask insightful questions and motivate both internal and external stakeholders. Your ability to manage multiple tasks and projects with keen analytical and problem-solving skills sets you apart. You are results-oriented, with a proven track record of success, and you have a deep interest in omnichannel marketing and a strong grasp of the science behind our products. Required Skills: Strong and proven years of experience in the pharmaceutical industry, with pharmaceutical brand management experience. Undergraduate degree strongly preferred, preferably in the sciences. Successful development and implementation of marketing strategies. Experience in market research, brand planning, forecasting. Strong interest in omnichannel marketing. Excellent verbal and written communication skills. Strong analytical and problem-solving ability. Business and commercial acumen. Ability to handle multiple tasks and project management skills. Strong self-leadership ability. Ability to understand and communicate complex scientific concepts. Preferred Skills: Experience with prelaunch / launch activities. Experience in portfolio management. Strategic agility and innovative thinking. Influencing skills to motivate internal and external stakeholders.Job Level: Management# are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives. Scam Advisory: Please be cautious of scam recruitment offers claiming to be from Biogen. All legitimate correspondence from a Biogen employee will come from a email account. Learn more about scams and fraudulent job postings .
Feb 25, 2026
Full time
About This Role: As the Senior Marketing Manager you will play a pivotal role in leading the brand and customer engagement planning process. You will guide the brand team in executing strategies and key programs as outlined in the annual operating and customer engagement plans. Your work will be instrumental in fulfilling our Mission of being Catalysts for Change and realizing our Vision of first-choice patient access to our medicines. Collaborating closely with the Commercial Therapy Area Lead, you will adopt a cooperative approach by leveraging internal and external insights to deliver strategic and operational elements. Your role as the implementation owner of the annual plan involves seamless execution in partnership with the cross-functional team, ensuring timely delivery within budget and adapting to changes based on customer and team feedback. This is a hybrid role, with 50% of each week to be spent on site at our offices in Maidenhead. What You'll Do: Partner in the development and delivery of the annual brand and customer plans. Develop and create tactical plans for multichannel customer experiences. Lead strategic plan elements as defined by the Commercial Therapy Area Lead. Implement creative promotional plans through internal teams and external agencies. Collaborate with above-market teams to localize campaign elements. Manage projects, budgets, suppliers, and program milestones effectively. Motivate and brief the sales force to ensure successful promotional plan implementation. Drive cross-functional collaboration for insight-led planning. Align with stakeholders above market for best practice exchange. Manage budget tracking and rephasing with the Commercial Therapy Area Lead. Ensure commercial and project delivery to meet financial and performance standards. Collaborate on designing and implementing the cross-functional plan. Who You Are: You are someone who thrives in a dynamic and collaborative environment, bringing passion for effective marketing strategies and customer engagement. Your proactive nature and strategic agility allow you to anticipate market needs and act with initiative. You possess strong communication skills, enabling you to ask insightful questions and motivate both internal and external stakeholders. Your ability to manage multiple tasks and projects with keen analytical and problem-solving skills sets you apart. You are results-oriented, with a proven track record of success, and you have a deep interest in omnichannel marketing and a strong grasp of the science behind our products. Required Skills: Strong and proven years of experience in the pharmaceutical industry, with pharmaceutical brand management experience. Undergraduate degree strongly preferred, preferably in the sciences. Successful development and implementation of marketing strategies. Experience in market research, brand planning, forecasting. Strong interest in omnichannel marketing. Excellent verbal and written communication skills. Strong analytical and problem-solving ability. Business and commercial acumen. Ability to handle multiple tasks and project management skills. Strong self-leadership ability. Ability to understand and communicate complex scientific concepts. Preferred Skills: Experience with prelaunch / launch activities. Experience in portfolio management. Strategic agility and innovative thinking. Influencing skills to motivate internal and external stakeholders.Job Level: Management# are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives. Scam Advisory: Please be cautious of scam recruitment offers claiming to be from Biogen. All legitimate correspondence from a Biogen employee will come from a email account. Learn more about scams and fraudulent job postings .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Lead Developer is a key role in BDO's IT Solutions Development team. Reporting to the IT Solutions Development Senior Manager, this role leads a small team of developers. The main responsibility is to drive business transformation, efficiencies and improvements in line with BDO's IT strategy and approved toolset. The role involves working with both established and emerging technologies. The Lead Developer collaborates closely with the IT Business Relationship Management team, Architects, Solution Designers and other IT teams. The role involves building and delivering a balanced portfolio of strategic and tactical digital and innovation projects. The Lead Developer engages with suppliers, business stakeholders and team members to scope, plan and deliver new projects, as well as support existing solutions through continuous improvement. Takes lead, delegates and delivers key initiatives and objectives as well as creates new initiatives and objectives for Solutions Development team. You'll be responsible for: Leading the development team in designing, developing and maintaining software applications. Being a hands-on full-stack developer with strong front-end development skills and a good understanding of UI/UX. Managing a small team of developers. Planning and scheduling work with the Solution Development management team for development capabilities and related initiatives. Working with Product Managers and business stream-oriented teams to understand the work pipeline and allocate tasks, while technically leading software product maintenance and delivery for one or more business streams. Building, maintaining and supporting both enterprise and client-facing applications Collaborating with Business Relationship Managers and Solution Designers to turn concepts into practical solutions for business challenges. Running software development using modern DevOps methodologies to increase efficiency and productivity. Scanning and leveraging cross-industry trends in new and emerging technologies such as artificial intelligence, machine learning and data science, applying them in the context of accountancy and professional services. You'll be someone with: Proven track record of successfully building and delivering digital products (mobile and web apps and services) to market using agile methodologies. Technically excellent: expert hands-on development skills for building mobile, web apps, and services. Key development skillsets: C#, .NET platform, JavaScript, HTML/CSS, Azure PaaS (Azure Functions, Azure Logic Apps, Cosmos DB, Azure App Service, ARM/Bicep templates), SharePoint and React. Good understanding of Azure DevOps processes, in-depth understanding of Azure Resource Management. Experience in hands-on technical management, development team lead and mentoring. Experience in resource planning and work management. Experience with authentication, access and entity management technology using Entra AD. Experience with cloud platforms, especially Microsoft Azure. Experienced in agile software development - scrum master certified or equivalent. Experience in application integration at various levels: application, application interface, or data layer. Experienced in modern DevOps methodologies and continuous integration using Git. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Lead Developer is a key role in BDO's IT Solutions Development team. Reporting to the IT Solutions Development Senior Manager, this role leads a small team of developers. The main responsibility is to drive business transformation, efficiencies and improvements in line with BDO's IT strategy and approved toolset. The role involves working with both established and emerging technologies. The Lead Developer collaborates closely with the IT Business Relationship Management team, Architects, Solution Designers and other IT teams. The role involves building and delivering a balanced portfolio of strategic and tactical digital and innovation projects. The Lead Developer engages with suppliers, business stakeholders and team members to scope, plan and deliver new projects, as well as support existing solutions through continuous improvement. Takes lead, delegates and delivers key initiatives and objectives as well as creates new initiatives and objectives for Solutions Development team. You'll be responsible for: Leading the development team in designing, developing and maintaining software applications. Being a hands-on full-stack developer with strong front-end development skills and a good understanding of UI/UX. Managing a small team of developers. Planning and scheduling work with the Solution Development management team for development capabilities and related initiatives. Working with Product Managers and business stream-oriented teams to understand the work pipeline and allocate tasks, while technically leading software product maintenance and delivery for one or more business streams. Building, maintaining and supporting both enterprise and client-facing applications Collaborating with Business Relationship Managers and Solution Designers to turn concepts into practical solutions for business challenges. Running software development using modern DevOps methodologies to increase efficiency and productivity. Scanning and leveraging cross-industry trends in new and emerging technologies such as artificial intelligence, machine learning and data science, applying them in the context of accountancy and professional services. You'll be someone with: Proven track record of successfully building and delivering digital products (mobile and web apps and services) to market using agile methodologies. Technically excellent: expert hands-on development skills for building mobile, web apps, and services. Key development skillsets: C#, .NET platform, JavaScript, HTML/CSS, Azure PaaS (Azure Functions, Azure Logic Apps, Cosmos DB, Azure App Service, ARM/Bicep templates), SharePoint and React. Good understanding of Azure DevOps processes, in-depth understanding of Azure Resource Management. Experience in hands-on technical management, development team lead and mentoring. Experience in resource planning and work management. Experience with authentication, access and entity management technology using Entra AD. Experience with cloud platforms, especially Microsoft Azure. Experienced in agile software development - scrum master certified or equivalent. Experience in application integration at various levels: application, application interface, or data layer. Experienced in modern DevOps methodologies and continuous integration using Git. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you a technically minded machinery salesperson with a background in Dairy Farming or the AD sector? Our client, a UK leading Dairy equipment manufacturer, is looking for a Business Development Manager to grow their dealership network, and improve product distribution across the North of the UK and Scotland. You will be the technical and commercial link between the factory and dealership. You'll oversee all current relationships with dealerships and help make connections with potential new distributors. You'll get to represent a premium brand, and will need to know the products back-to-front. The role will give you plenty of independence. Ideally you'd be well connected across the agricultural machinery dealership network in the north and have an in-depth understanding of the Dairy equipment market; you also help gather industry information to inform the company's commercial strategy. Key Responsibilities: Identify and build new business relationships across the north of England and into Scotland Collaborate with sales, marketing and senior management teams. Manage and maintain strong relationships with dealers, distributors, and key accounts. Develop and implement strategic plans to grow market share and increase brand visibility. Attend trade shows, exhibitions, and on-farm demos to showcase product range. Offer market insights to inform product development and marketing efforts. Show potential clients around market-leading manufacturing facility Immediately take on and manage responsibilities for 20+ key accounts. Ensure excellent customer support and service delivery. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an allied sector is a minimum requirement. An existing ledger would be preferred. Sound technical understanding/interest in agricultural machinery. Ability to drive sales growth. Build longstanding customer relationships. Embrace and contribute towards a strong team ethic. Full driving license. Remunerations: Competitive base salary + bonus + commission. Company vehicle or car allowance. Career development potential + consistent CPD opportunities. 28 days of Annual Leaves + Bank Holidays How to apply: For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
Feb 25, 2026
Full time
Are you a technically minded machinery salesperson with a background in Dairy Farming or the AD sector? Our client, a UK leading Dairy equipment manufacturer, is looking for a Business Development Manager to grow their dealership network, and improve product distribution across the North of the UK and Scotland. You will be the technical and commercial link between the factory and dealership. You'll oversee all current relationships with dealerships and help make connections with potential new distributors. You'll get to represent a premium brand, and will need to know the products back-to-front. The role will give you plenty of independence. Ideally you'd be well connected across the agricultural machinery dealership network in the north and have an in-depth understanding of the Dairy equipment market; you also help gather industry information to inform the company's commercial strategy. Key Responsibilities: Identify and build new business relationships across the north of England and into Scotland Collaborate with sales, marketing and senior management teams. Manage and maintain strong relationships with dealers, distributors, and key accounts. Develop and implement strategic plans to grow market share and increase brand visibility. Attend trade shows, exhibitions, and on-farm demos to showcase product range. Offer market insights to inform product development and marketing efforts. Show potential clients around market-leading manufacturing facility Immediately take on and manage responsibilities for 20+ key accounts. Ensure excellent customer support and service delivery. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an allied sector is a minimum requirement. An existing ledger would be preferred. Sound technical understanding/interest in agricultural machinery. Ability to drive sales growth. Build longstanding customer relationships. Embrace and contribute towards a strong team ethic. Full driving license. Remunerations: Competitive base salary + bonus + commission. Company vehicle or car allowance. Career development potential + consistent CPD opportunities. 28 days of Annual Leaves + Bank Holidays How to apply: For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
A genuinely friendly and collaborative PR agency is looking for a Senior Account Manager to join its specialist Internal Communications team. This is a brilliant opportunity for someone who enjoys working closely with clients, shaping meaningful internal campaigns and being part of a team that values support, flexibility and good humour as much as great work. The role:- You'll play a key role in delivering internal communications programmes for a mix of clients in various industries, including healthcare/pharmaceutical and energy. You'll manage client relationships day-to-day, oversee campaign delivery and support junior team members, while contributing ideas and strategic thinking at every stage. Brainstorming ideas for a variety of clients and campaigns. The agency:- Known for being warm, welcoming and genuinely supportive Clear progression paths and mentoring Hybrid working and a healthy approach to work-life balance A culture that values collaboration over hierarchy You: Proven internal communications experience in a PR agency is ESSENTIAL. Experience working in a PR agency environment to Account Manager or Senior Account Manager level - you could be an AM on the cusp of promotion, for example. Strong client handling and project management skills Excellent writing and editing ability Confidence managing multiple workstreams and deadlines
Feb 25, 2026
Full time
A genuinely friendly and collaborative PR agency is looking for a Senior Account Manager to join its specialist Internal Communications team. This is a brilliant opportunity for someone who enjoys working closely with clients, shaping meaningful internal campaigns and being part of a team that values support, flexibility and good humour as much as great work. The role:- You'll play a key role in delivering internal communications programmes for a mix of clients in various industries, including healthcare/pharmaceutical and energy. You'll manage client relationships day-to-day, oversee campaign delivery and support junior team members, while contributing ideas and strategic thinking at every stage. Brainstorming ideas for a variety of clients and campaigns. The agency:- Known for being warm, welcoming and genuinely supportive Clear progression paths and mentoring Hybrid working and a healthy approach to work-life balance A culture that values collaboration over hierarchy You: Proven internal communications experience in a PR agency is ESSENTIAL. Experience working in a PR agency environment to Account Manager or Senior Account Manager level - you could be an AM on the cusp of promotion, for example. Strong client handling and project management skills Excellent writing and editing ability Confidence managing multiple workstreams and deadlines
This is a standout opportunity for a commercially minded Operations Manager who thrives in an SME environment-someone who can oversee day-to-day operational performance while identifying and driving opportunities to increase sales, strengthen customer value, and support ongoing business growth. Working closely with the Managing Director, you will be the senior on-site leader, accountable for operational efficiency, team performance, service quality, and the commercial activity that underpins revenue growth. Key Responsibilities: Oversee the daily running of the sites, providing clear, proactive leadership across production, service, hotline support, support staff, and the project management team. Act as the visible "face of the office", ensuring smooth operational flow, strong inter-team communication, and a positive, performance-driven culture. Lead, motivate, and upskill teams to ensure efficient processes, strong collaboration, and consistent delivery standards. Work with Project Managers to ensure seamless end-to-end execution of all projects, from planning through to customer handover. Support continuous improvement initiatives across operations, workflows, and internal communication. Take a consultative selling approach-understanding customer needs, challenges, and investment plans to identify appropriate technical or service-led solutions. Develop opportunities within the existing customer base by strengthening relationships and introducing new products, upgrades, and service offerings. Re-engage dormant or lapsed accounts with a focus on rebuilding value and identifying new revenue streams. Partner with the Managing Director on commercial planning, pricing strategy, pipeline management, and identifying new market or revenue opportunities. Conduct customer site visits across the UK & Ireland to build rapport, uncover commercial opportunities, and maintain strong market visibility. Gather feedback and market intelligence to influence future service offerings, product development, and operational improvements. Ensure service levels remain consistently high and customer queries are resolved quickly and professionally. Coordinate effectively between service teams, technicians, and project managers to deliver a seamless customer journey. Identify improvements across service delivery, resource planning, and aftersales support to enhance customer satisfaction and retention. Collaborate with the Systems & Process Development Manager to improve CRM utilisation, operational reporting, forecasting accuracy, and business data visibility. Beneficial Skills / Experience: Strong operational management and people leadership experience within an SME environment, ideally manufacturing or technical engineering. A commercially minded manager with experience driving sales opportunities, account growth, or customer development. Confident communicator able to build strong internal alignment and high-value customer relationships. Hands-on, proactive approach with the ability to manage multiple priorities at pace. Experience guiding or supporting service, technical, or project-based teams. Comfortable working with CRM systems and using data to inform decisions and commercial plans. Positive, solutions-driven leader who sets high standards and leads by example. Full UK driving licence with willingness to travel to customer sites across the UK and Ireland.
Feb 25, 2026
Full time
This is a standout opportunity for a commercially minded Operations Manager who thrives in an SME environment-someone who can oversee day-to-day operational performance while identifying and driving opportunities to increase sales, strengthen customer value, and support ongoing business growth. Working closely with the Managing Director, you will be the senior on-site leader, accountable for operational efficiency, team performance, service quality, and the commercial activity that underpins revenue growth. Key Responsibilities: Oversee the daily running of the sites, providing clear, proactive leadership across production, service, hotline support, support staff, and the project management team. Act as the visible "face of the office", ensuring smooth operational flow, strong inter-team communication, and a positive, performance-driven culture. Lead, motivate, and upskill teams to ensure efficient processes, strong collaboration, and consistent delivery standards. Work with Project Managers to ensure seamless end-to-end execution of all projects, from planning through to customer handover. Support continuous improvement initiatives across operations, workflows, and internal communication. Take a consultative selling approach-understanding customer needs, challenges, and investment plans to identify appropriate technical or service-led solutions. Develop opportunities within the existing customer base by strengthening relationships and introducing new products, upgrades, and service offerings. Re-engage dormant or lapsed accounts with a focus on rebuilding value and identifying new revenue streams. Partner with the Managing Director on commercial planning, pricing strategy, pipeline management, and identifying new market or revenue opportunities. Conduct customer site visits across the UK & Ireland to build rapport, uncover commercial opportunities, and maintain strong market visibility. Gather feedback and market intelligence to influence future service offerings, product development, and operational improvements. Ensure service levels remain consistently high and customer queries are resolved quickly and professionally. Coordinate effectively between service teams, technicians, and project managers to deliver a seamless customer journey. Identify improvements across service delivery, resource planning, and aftersales support to enhance customer satisfaction and retention. Collaborate with the Systems & Process Development Manager to improve CRM utilisation, operational reporting, forecasting accuracy, and business data visibility. Beneficial Skills / Experience: Strong operational management and people leadership experience within an SME environment, ideally manufacturing or technical engineering. A commercially minded manager with experience driving sales opportunities, account growth, or customer development. Confident communicator able to build strong internal alignment and high-value customer relationships. Hands-on, proactive approach with the ability to manage multiple priorities at pace. Experience guiding or supporting service, technical, or project-based teams. Comfortable working with CRM systems and using data to inform decisions and commercial plans. Positive, solutions-driven leader who sets high standards and leads by example. Full UK driving licence with willingness to travel to customer sites across the UK and Ireland.
Job Title: Accounts Manager Location: Surrey Salary: £60,000 - £80,000 Ambitious, growing law firm based in Surrey are looking for an accounts manager, who is also keen to take on some basic HR duties. You will be working very closely with the management team to assist in managing the staff. The role requires a legal finance / accounts professional with a detailed understanding of the Solicitors Accounts Rules and an understanding of how to manage a relationship with external accountants in order to allow for compliance of the solicitors accounts rules. Finance Responsibilities Manage the recording of the profit and loss accounts Manage credit control Banking reconciliations (client, trust and office accounts) Manage staff expenses Manage payroll, PAYE and pension VAT Returns Overseeing the billing and invoicing process HR responsibilities Recruitment: screening candidates and interviewing Onboarding new candidates Staff reviews Holiday requests Assisting with training Managing overtime It is essential that you have a solid track record in law firm finance with first class communication and leadership skills. This role could be ideal for a senior legal cashier / accounts payable manager looking to take on / move into a general management role. Training for the HR aspect of the role will be provided. Excellent environment and a fantastic opportunity for someone looking to progress their career in an autonomous role. McKinlay Law endeavour to contact all successful candidates within 24 hours. However, due to the volume of applications that we receive, we are not able to respond to every candidate individually. If you have not heard from us within 24 hours your application has been unsuccessful and we have not retained your details.
Feb 25, 2026
Full time
Job Title: Accounts Manager Location: Surrey Salary: £60,000 - £80,000 Ambitious, growing law firm based in Surrey are looking for an accounts manager, who is also keen to take on some basic HR duties. You will be working very closely with the management team to assist in managing the staff. The role requires a legal finance / accounts professional with a detailed understanding of the Solicitors Accounts Rules and an understanding of how to manage a relationship with external accountants in order to allow for compliance of the solicitors accounts rules. Finance Responsibilities Manage the recording of the profit and loss accounts Manage credit control Banking reconciliations (client, trust and office accounts) Manage staff expenses Manage payroll, PAYE and pension VAT Returns Overseeing the billing and invoicing process HR responsibilities Recruitment: screening candidates and interviewing Onboarding new candidates Staff reviews Holiday requests Assisting with training Managing overtime It is essential that you have a solid track record in law firm finance with first class communication and leadership skills. This role could be ideal for a senior legal cashier / accounts payable manager looking to take on / move into a general management role. Training for the HR aspect of the role will be provided. Excellent environment and a fantastic opportunity for someone looking to progress their career in an autonomous role. McKinlay Law endeavour to contact all successful candidates within 24 hours. However, due to the volume of applications that we receive, we are not able to respond to every candidate individually. If you have not heard from us within 24 hours your application has been unsuccessful and we have not retained your details.
SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £45,530 to £50,530. Your salary level is determined by skills and experience within our progression framework. COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW As Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross-functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long-term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimization, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in PPC advertising Excellent communication, organization, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Feb 25, 2026
Full time
SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £45,530 to £50,530. Your salary level is determined by skills and experience within our progression framework. COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW As Paid Media Account Director you will be the central strategic and operational lead for key clients across Paid Social and Paid Search. We are specifically seeking a leader whose expertise leans strongly towards Paid Search, but who is eager to embrace and drive a cross-functional role and team. You will be responsible for translating complex client objectives into innovative and effective paid media strategies, overseeing their flawless execution, and demonstrating clear ROI. This role requires a strong understanding of the client's business, a proactive approach to identifying growth opportunities, and the ability to nurture a talented team. You will be a trusted advisor to your clients and a critical link between their needs and our internal delivery capabilities, playing a vital role in the long-term success and expansion of this significant partnership. RESPONSIBILITIES Strategic Account Leadership & Proposition Application Lead paid media strategy across accounts, ensuring alignment with client business goals. Apply Croud's paid media proposition in a tailored, results-driven way. Identify growth opportunities through new channels, innovations, and platform updates. Collaborate with SEO, Creative, Analytics, and wider teams to ensure integrated marketing. Client Relationship Management & Account Growth Build strong, senior client relationships and act as their strategic advisor. Lead strategic planning, performance reviews, and growth conversations. Proactively identify and pitch organic growth opportunities that deliver client value. Anticipate challenges and manage expectations with clarity and professionalism. Team Leadership & Development Manage, mentor, and empower a team of paid media specialists. Set clear goals, delegate effectively, and support team development. Encourage continuous learning and knowledge sharing across platforms and clients. Operational Excellence & Innovation Implementation Ensure smooth execution, optimization, and reporting of all campaigns. Manage budgets with accuracy and accountability to drive ROI. Champion the use of Croud's tools, automation, and proprietary tech for efficiency Drive quality control across setup, tracking, and data integrity. Performance & Commercial Accountability Set and track KPIs that align with client objectives and commercial outcomes. Translate data into clear insights and impactful client recommendations. Manage forecasting, billing, and profitability for accounts. Build strong media partner relationships (e.g., Google, Meta) and contribute to new business pitches. PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in PPC advertising Excellent communication, organization, and presentation skills A mathematical and analytical mind Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines The ability to autonomously identify opportunities, generate ideas and formulate strategies Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Waites Recruitment Consultancy are seeking an experienced Senior Quantity surveyor on a full time basis for a client in Gloucester. We are currently looking for an experienced Senior Quantity Surveyor to join mu clieants team to work on projects across Essex, Hertfordshire, London and Kent, overseeing the logistics and ensuring compliance of a specified range of drylining and ceiling installations. The role Reporting to the UK Head of Construction, the Senior Quantity Surveyor is a key member of the Commercial department, responsible for delivering successful projects, from order through to final account, ranging in value from £500k to £5M. It is important that the Senior Quantity Surveyor possesses excellent communication, negotiating and interpersonal skills as they will be required to build long term client relationships. You will also be responsible for assisting with the day-to-day management of the wider Commercial team which includes coaching and developing the Assistant Quantity Surveyors. Responsibilities and Duties Working within cross functional teams, to deliver projects to the correct price and specification, on or ahead of programme and on or under budget. Reviewing and negotiating sub-contract orders within the approved risk parameters. Completing the pre-construction activities and ensuring that projects are setup on the ERP system in accordance with the contract documents and within the required lead in period. Maintaining a full and detailed command of the project brief, including the build methodology, scope of works, programme and costs. Preparing and issuing Sub-contract tenders and working alongside the Contract Managers to negotiate and place Sub-contract orders. Reviewing and approving the fortnightly sub-contractor payments. Day to day Contract Administration including variations, applications for payment and relevant notices. Liaising with the Finance department on a weekly basis and providing the business with up-to-date information on payments, overdue debt and retention. Identifying commercial risks and potential solutions and highlighting them to the relevant members of the project team and/or Senior Management. Competing monthly cost reports, presenting them to the wider business and Senior Management team and proposing actions to improve performance where possible. Ensuring the continuous development of the Assistant and Quantity Surveyors. Maintaining close dialogue with the Construction team to determine site progress and other site related issues. Assisting with the day-to-day management of the Commercial department, reporting on project and individual performance and maintaining accountabilities for all allocated projects or clients. In keeping with the specific importance given to Health & Safety, you have specific accountabilities as set out in our Corporate Responsibility for Health & Safety and Environmental Policy. Essential Technical Expertise Experience of the JCT and/or SBC sub-contracts A confident negotiator with the ability to build client relationships whilst mitigating contractual risks Possesses strong problem-solving skills Pays close attention to detail Manages time efficiently Works well within a team Broad based knowledge of the Construction Industry, the House Building Sector in particular and ideally timber frame or offsite construction Ability to use Microsoft Word, Excel, Outlook and PowerPoint The full-time hours for this role are 37.5 hours per week over 5 days, Monday to Friday, however there is the opportunity a variety of flexible working options could be considered. Salary and Benefits My Client is proud to develop our employees, offering career development and promotion opportunities across the Group. Competitive salary Bonus scheme (subject to bonus scheme rules and performance) Holidays - 30 days per annum (Including bank holidays) Life assurance Pension scheme Company Sick pay after probationary period Car Cash Allowance/ Company Car scheme Flexible benefits package, including cycle scheme, holiday trading, dental insurance and taste/gourmet card. Hybrid Work pattern available Employee assistance programme Employee Referral Scheme If this sounds like the right step for your career, please apply NOW
Feb 25, 2026
Full time
Waites Recruitment Consultancy are seeking an experienced Senior Quantity surveyor on a full time basis for a client in Gloucester. We are currently looking for an experienced Senior Quantity Surveyor to join mu clieants team to work on projects across Essex, Hertfordshire, London and Kent, overseeing the logistics and ensuring compliance of a specified range of drylining and ceiling installations. The role Reporting to the UK Head of Construction, the Senior Quantity Surveyor is a key member of the Commercial department, responsible for delivering successful projects, from order through to final account, ranging in value from £500k to £5M. It is important that the Senior Quantity Surveyor possesses excellent communication, negotiating and interpersonal skills as they will be required to build long term client relationships. You will also be responsible for assisting with the day-to-day management of the wider Commercial team which includes coaching and developing the Assistant Quantity Surveyors. Responsibilities and Duties Working within cross functional teams, to deliver projects to the correct price and specification, on or ahead of programme and on or under budget. Reviewing and negotiating sub-contract orders within the approved risk parameters. Completing the pre-construction activities and ensuring that projects are setup on the ERP system in accordance with the contract documents and within the required lead in period. Maintaining a full and detailed command of the project brief, including the build methodology, scope of works, programme and costs. Preparing and issuing Sub-contract tenders and working alongside the Contract Managers to negotiate and place Sub-contract orders. Reviewing and approving the fortnightly sub-contractor payments. Day to day Contract Administration including variations, applications for payment and relevant notices. Liaising with the Finance department on a weekly basis and providing the business with up-to-date information on payments, overdue debt and retention. Identifying commercial risks and potential solutions and highlighting them to the relevant members of the project team and/or Senior Management. Competing monthly cost reports, presenting them to the wider business and Senior Management team and proposing actions to improve performance where possible. Ensuring the continuous development of the Assistant and Quantity Surveyors. Maintaining close dialogue with the Construction team to determine site progress and other site related issues. Assisting with the day-to-day management of the Commercial department, reporting on project and individual performance and maintaining accountabilities for all allocated projects or clients. In keeping with the specific importance given to Health & Safety, you have specific accountabilities as set out in our Corporate Responsibility for Health & Safety and Environmental Policy. Essential Technical Expertise Experience of the JCT and/or SBC sub-contracts A confident negotiator with the ability to build client relationships whilst mitigating contractual risks Possesses strong problem-solving skills Pays close attention to detail Manages time efficiently Works well within a team Broad based knowledge of the Construction Industry, the House Building Sector in particular and ideally timber frame or offsite construction Ability to use Microsoft Word, Excel, Outlook and PowerPoint The full-time hours for this role are 37.5 hours per week over 5 days, Monday to Friday, however there is the opportunity a variety of flexible working options could be considered. Salary and Benefits My Client is proud to develop our employees, offering career development and promotion opportunities across the Group. Competitive salary Bonus scheme (subject to bonus scheme rules and performance) Holidays - 30 days per annum (Including bank holidays) Life assurance Pension scheme Company Sick pay after probationary period Car Cash Allowance/ Company Car scheme Flexible benefits package, including cycle scheme, holiday trading, dental insurance and taste/gourmet card. Hybrid Work pattern available Employee assistance programme Employee Referral Scheme If this sounds like the right step for your career, please apply NOW
We are seeking a dynamic Operations Manager, to cover Northern England and Scotland, to lead and manage our field-based team in meeting the operational requirements of the Gas Registration Scheme. This role also involves supporting various other business areas related to the contract. If you are a motivated leader with a passion for operational excellence, we would love to hear from you! Job title: Area operations Manager Job Description: What you'll be doing: Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policies, operational procedures and risk assessments are adhered to. Manage and work with the field-based staff in a specific area to effectively monitor the competence and delivery of gas safety by registered businesses and engineers. Establish and maintain effective relationships with external Stakeholders, Enforcement Bodies and others that have influence over and/or manage gas safety. Manage risk-based inspection regimes with Registered businesses including organising and facilitation of inspection events. Effectively manage a team to ensure Key Performance Indicators and Corporate/individual Objectives are achieved within agreed timescales. Effectively performance manage a team either collectively or individually when objectives and targets are not being met and/or when disciplinary processes are deemed necessary. Effectively develop and deliver presentations and / or events to Stakeholders, Enforcement Bodies and other that have influence over gas safety when required. Effectively support activities around illegal gas work. Manage the application of proportionate sanctions in a timely manner in respect of registered businesses and / or engineers. Manage special projects e.g. post incident follow up and Enforcement Body support. Review, design, develop and take ownership of operational procedures and processes as agreed with line and/or senior managers. Manage the escalation of complaints against service (internal and external) to a conclusion. Produce relevant reports within agreed timescales. Facilitate and chair operational meetings. Mentor/coach new and existing field staff. Manage delivery of Quality control/compliance of their staff. Cover call out rota for staff working outside of normal business hours What we're looking for: (Essential): Subject matter expert (SME) with extensive gas industry experience and relevant qualifications In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. Relevant experience or qualification in conflict management. Relevant experience or qualification in project management. Relevant experience or qualification in post incident follow up and support to Enforcement / Investigation bodies. Relevant experience or qualification in Information Technology e.g. Word, Excel, power Bi and Outlook. Relevant Auditor qualification. Relevant Health and safety qualifications e.g. IOSH Knowledge and understanding of Key Accounts expectations and needs. Relevant experience or qualification in a management discipline. In-depth knowledge of the CAPITA / HSE Contract re: Gas Registration Scheme. Driving licence Presentation and facilitation skills. (Other): Key understanding of KPIs & PIs relating to the contract. Broad knowledge of the CAPITA group of companies, ethos and method of operation. Sound working knowledge of CAPITA Management Systems. A competitive basic salaryplus company car 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Feb 25, 2026
Full time
We are seeking a dynamic Operations Manager, to cover Northern England and Scotland, to lead and manage our field-based team in meeting the operational requirements of the Gas Registration Scheme. This role also involves supporting various other business areas related to the contract. If you are a motivated leader with a passion for operational excellence, we would love to hear from you! Job title: Area operations Manager Job Description: What you'll be doing: Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policies, operational procedures and risk assessments are adhered to. Manage and work with the field-based staff in a specific area to effectively monitor the competence and delivery of gas safety by registered businesses and engineers. Establish and maintain effective relationships with external Stakeholders, Enforcement Bodies and others that have influence over and/or manage gas safety. Manage risk-based inspection regimes with Registered businesses including organising and facilitation of inspection events. Effectively manage a team to ensure Key Performance Indicators and Corporate/individual Objectives are achieved within agreed timescales. Effectively performance manage a team either collectively or individually when objectives and targets are not being met and/or when disciplinary processes are deemed necessary. Effectively develop and deliver presentations and / or events to Stakeholders, Enforcement Bodies and other that have influence over gas safety when required. Effectively support activities around illegal gas work. Manage the application of proportionate sanctions in a timely manner in respect of registered businesses and / or engineers. Manage special projects e.g. post incident follow up and Enforcement Body support. Review, design, develop and take ownership of operational procedures and processes as agreed with line and/or senior managers. Manage the escalation of complaints against service (internal and external) to a conclusion. Produce relevant reports within agreed timescales. Facilitate and chair operational meetings. Mentor/coach new and existing field staff. Manage delivery of Quality control/compliance of their staff. Cover call out rota for staff working outside of normal business hours What we're looking for: (Essential): Subject matter expert (SME) with extensive gas industry experience and relevant qualifications In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. Relevant experience or qualification in conflict management. Relevant experience or qualification in project management. Relevant experience or qualification in post incident follow up and support to Enforcement / Investigation bodies. Relevant experience or qualification in Information Technology e.g. Word, Excel, power Bi and Outlook. Relevant Auditor qualification. Relevant Health and safety qualifications e.g. IOSH Knowledge and understanding of Key Accounts expectations and needs. Relevant experience or qualification in a management discipline. In-depth knowledge of the CAPITA / HSE Contract re: Gas Registration Scheme. Driving licence Presentation and facilitation skills. (Other): Key understanding of KPIs & PIs relating to the contract. Broad knowledge of the CAPITA group of companies, ethos and method of operation. Sound working knowledge of CAPITA Management Systems. A competitive basic salaryplus company car 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Select how often (in days) to receive an alert: Regional Business Leader - West (Chronic Care - Continence Care) Location: GB Job Family: Sales Country/Region: United Kingdom We are seeking a dynamic and results driven Regional Business Leader to join our Chronic Care - Continence Care team. Reporting to Vice President of Chronic Care Sales, this pivotal role focuses on driving business growth across all commercial opportunities within the ISC portfolio, delivering both revenue and profit returns. As a key management and customer facing position, you will lead the operational and strategic direction of a sales region while building strong relationships that support continued growth and outstanding patient outcomes. The Role In this role, you will set the strategic direction for the region and take full accountability for regional P&L performance to maintain growth and achieve targets. You will have autonomy to create, execute, and deliver against the regional business plan, using insights and data to drive decision making. With a deep understanding of emerging trends within the NHS, you will proactively identify opportunities for partnership, joint working, and business development that support both organisational success and improved outcomes for the NHS and patients within the Intermittent Self Catheterisation therapy area. You will develop and nurture relationships with key opinion leaders, procurement teams, and business leads within Trusts and ICBs. Working collaboratively with the local Strategic Partnership Manager, Coloplast Nursing Team, and regional sales teams, you will enhance our value proposition through the effective use of business intelligence. You will lead, coach, and inspire high performing regional sales teams, driving formulary discussions, negotiations, and tender activities in partnership with the Strategic Sales Team. Collaborating closely with Marketing, you will execute national campaigns and tailor local initiatives that translate into meaningful growth. Through continual performance monitoring, you will identify critical business issues, propose solutions, and elevate as needed to the Senior Leadership Team. You will also develop and implement plans for key accounts, securing new large scale opportunities and building long term customer partnerships. As part of the People Cycle, you will lead performance and engagement conversations while contributing to national strategy as an active member of the Chronic Care Sales Leadership Team and collaborating with divisional leaders on national business area strategies. Who are we looking for? We are looking for a commercially astute sales leader with a proven track record of delivering results in a complex healthcare environment. You will be a strategic thinker with strong commercial acumen and a creative, solutions focused mindset. Your leadership style should be decisive, inspiring, and capable of driving high performance. You will be achievement orientated, energetic, and motivated, with the tenacity and ambition needed to challenge the status quo and open new pathways for growth. You will have a strong understanding of the NHS landscape, including how local health systems operate and influence decision making. You should bring experience of managing P&L, developing business plans, and leading effective coaching conversations. You will have demonstrable experience of managing key accounts, strong influencing and negotiation skills, and the ability to translate data into insight. Experience in delivering sales and marketing messages, along with solid product and clinical knowledge, is essential. Desirable experience includes business or commercial qualifications, working with Trusts, ICBs, or Health Boards, prior NHS partnership experience, and exposure to marketing activities. Why Coloplast? Coloplast is a globally recognised MedTech organisation committed to making life easier for people living with intimate healthcare needs. In the UK & Ireland, we partner closely with the NHS to deliver high quality products, clinical expertise, and meaningful support that improves outcomes for patients and healthcare professionals. Joining Coloplast means becoming part of a purpose driven, award winning organisation where your development, wellbeing, and success truly matter. We invest in our people, empower leaders, and foster a culture built on collaboration, trust, and innovation. As a Great Place to Work certified organisation, we offer an environment where you can make a real impact, grow your career, and be part of a supportive community that is passionate about making a difference every day. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world's leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things. Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because - and not despite - of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability. Coloplast Group - Holtedam 1 - Humlebaek - DK 3050 - Denmark
Feb 25, 2026
Full time
Select how often (in days) to receive an alert: Regional Business Leader - West (Chronic Care - Continence Care) Location: GB Job Family: Sales Country/Region: United Kingdom We are seeking a dynamic and results driven Regional Business Leader to join our Chronic Care - Continence Care team. Reporting to Vice President of Chronic Care Sales, this pivotal role focuses on driving business growth across all commercial opportunities within the ISC portfolio, delivering both revenue and profit returns. As a key management and customer facing position, you will lead the operational and strategic direction of a sales region while building strong relationships that support continued growth and outstanding patient outcomes. The Role In this role, you will set the strategic direction for the region and take full accountability for regional P&L performance to maintain growth and achieve targets. You will have autonomy to create, execute, and deliver against the regional business plan, using insights and data to drive decision making. With a deep understanding of emerging trends within the NHS, you will proactively identify opportunities for partnership, joint working, and business development that support both organisational success and improved outcomes for the NHS and patients within the Intermittent Self Catheterisation therapy area. You will develop and nurture relationships with key opinion leaders, procurement teams, and business leads within Trusts and ICBs. Working collaboratively with the local Strategic Partnership Manager, Coloplast Nursing Team, and regional sales teams, you will enhance our value proposition through the effective use of business intelligence. You will lead, coach, and inspire high performing regional sales teams, driving formulary discussions, negotiations, and tender activities in partnership with the Strategic Sales Team. Collaborating closely with Marketing, you will execute national campaigns and tailor local initiatives that translate into meaningful growth. Through continual performance monitoring, you will identify critical business issues, propose solutions, and elevate as needed to the Senior Leadership Team. You will also develop and implement plans for key accounts, securing new large scale opportunities and building long term customer partnerships. As part of the People Cycle, you will lead performance and engagement conversations while contributing to national strategy as an active member of the Chronic Care Sales Leadership Team and collaborating with divisional leaders on national business area strategies. Who are we looking for? We are looking for a commercially astute sales leader with a proven track record of delivering results in a complex healthcare environment. You will be a strategic thinker with strong commercial acumen and a creative, solutions focused mindset. Your leadership style should be decisive, inspiring, and capable of driving high performance. You will be achievement orientated, energetic, and motivated, with the tenacity and ambition needed to challenge the status quo and open new pathways for growth. You will have a strong understanding of the NHS landscape, including how local health systems operate and influence decision making. You should bring experience of managing P&L, developing business plans, and leading effective coaching conversations. You will have demonstrable experience of managing key accounts, strong influencing and negotiation skills, and the ability to translate data into insight. Experience in delivering sales and marketing messages, along with solid product and clinical knowledge, is essential. Desirable experience includes business or commercial qualifications, working with Trusts, ICBs, or Health Boards, prior NHS partnership experience, and exposure to marketing activities. Why Coloplast? Coloplast is a globally recognised MedTech organisation committed to making life easier for people living with intimate healthcare needs. In the UK & Ireland, we partner closely with the NHS to deliver high quality products, clinical expertise, and meaningful support that improves outcomes for patients and healthcare professionals. Joining Coloplast means becoming part of a purpose driven, award winning organisation where your development, wellbeing, and success truly matter. We invest in our people, empower leaders, and foster a culture built on collaboration, trust, and innovation. As a Great Place to Work certified organisation, we offer an environment where you can make a real impact, grow your career, and be part of a supportive community that is passionate about making a difference every day. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world's leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things. Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because - and not despite - of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability. Coloplast Group - Holtedam 1 - Humlebaek - DK 3050 - Denmark
About us Avencia Talent Solutions are partnered with a well know Syndicate who have a newly created position for a Syndicate Manager to join on a permanent basis. The role The Syndicate Manager provides analytical, operational, and administrative support to the Underwriting leadership team. The role supports effective coordination, governance, and delivery of syndicate underwriting activities, helping underwriting teams focus on performance while meeting Lloyd's, regulatory, and internal requirements. The role acts as a key coordination point between Underwriting and Finance, Actuarial, Risk, Compliance, and Operations, supporting information flow, reporting, and day-to-day collaboration. Key accountabilities Underwriting Strategic Support Support the Senior Syndicate Manager and Active Underwriters and senior underwriting leadership in developing and documenting syndicate underwriting strategies, including ceded reinsurance considerations. Assist with the drafting, proofing, and coordination of board papers, presentations, and communications relating to underwriting strategy, associate plans, and SBF narrative. Support the assessment and coordination of new underwriting opportunities and initiatives for alignment with agreed underwriting strategies. Assist in ensuring syndicate plans align with underwriting strategy, including consideration of distribution, geography, aggregation, and other key risk features Underwriting Management & Coordination Assist with monitoring delivery against underwriting strategies, including coordination of underwriting regulatory returns (PMD). Provide day-to-day support to underwriting teams on syndicate processes, requirements, and governance expectations. Coordinate Underwriting Committee logistics, including agendas, papers, attendance, and action tracking in line with terms of reference. Support cross-functional coordination between Underwriting, Finance, Actuarial, Risk, Compliance, and Operations teams. Assist with the preparation of management information and briefing packs for executive and board meetings. Support preparation for market events, Lloyd's interactions, investor meetings, and internal briefings. Underwriting Operations Support underwriting operations to ensure processes are followed and aligned with underwriting strategy. Monitor Lloyd's underwriting communications and assist with internal dissemination and tracking of responses. Assist with coordination of audit, regulatory, and Lloyd's returns and reviews relating to underwriting activity. Project & Operational Support Support ad hoc projects, business improvement initiatives, or strategic reviews. Skills & experience Experience in the Lloyd's of London insurance market (e.g., managing agency, syndicate, or broker environment). Understanding of underwriting considerations and operations. Strong organisational, coordination, and communication skills with exceptional attention to detail. Understanding of governance processes and regulatory frameworks within the Lloyd's market. Ability to manage multiple priorities, meet tight deadlines, and maintain discretion and professionalism. Excellent written and verbal communication skills, with strong drafting and presentation abilities. High level of integrity, judgement, and emotional intelligence.
Feb 25, 2026
Full time
About us Avencia Talent Solutions are partnered with a well know Syndicate who have a newly created position for a Syndicate Manager to join on a permanent basis. The role The Syndicate Manager provides analytical, operational, and administrative support to the Underwriting leadership team. The role supports effective coordination, governance, and delivery of syndicate underwriting activities, helping underwriting teams focus on performance while meeting Lloyd's, regulatory, and internal requirements. The role acts as a key coordination point between Underwriting and Finance, Actuarial, Risk, Compliance, and Operations, supporting information flow, reporting, and day-to-day collaboration. Key accountabilities Underwriting Strategic Support Support the Senior Syndicate Manager and Active Underwriters and senior underwriting leadership in developing and documenting syndicate underwriting strategies, including ceded reinsurance considerations. Assist with the drafting, proofing, and coordination of board papers, presentations, and communications relating to underwriting strategy, associate plans, and SBF narrative. Support the assessment and coordination of new underwriting opportunities and initiatives for alignment with agreed underwriting strategies. Assist in ensuring syndicate plans align with underwriting strategy, including consideration of distribution, geography, aggregation, and other key risk features Underwriting Management & Coordination Assist with monitoring delivery against underwriting strategies, including coordination of underwriting regulatory returns (PMD). Provide day-to-day support to underwriting teams on syndicate processes, requirements, and governance expectations. Coordinate Underwriting Committee logistics, including agendas, papers, attendance, and action tracking in line with terms of reference. Support cross-functional coordination between Underwriting, Finance, Actuarial, Risk, Compliance, and Operations teams. Assist with the preparation of management information and briefing packs for executive and board meetings. Support preparation for market events, Lloyd's interactions, investor meetings, and internal briefings. Underwriting Operations Support underwriting operations to ensure processes are followed and aligned with underwriting strategy. Monitor Lloyd's underwriting communications and assist with internal dissemination and tracking of responses. Assist with coordination of audit, regulatory, and Lloyd's returns and reviews relating to underwriting activity. Project & Operational Support Support ad hoc projects, business improvement initiatives, or strategic reviews. Skills & experience Experience in the Lloyd's of London insurance market (e.g., managing agency, syndicate, or broker environment). Understanding of underwriting considerations and operations. Strong organisational, coordination, and communication skills with exceptional attention to detail. Understanding of governance processes and regulatory frameworks within the Lloyd's market. Ability to manage multiple priorities, meet tight deadlines, and maintain discretion and professionalism. Excellent written and verbal communication skills, with strong drafting and presentation abilities. High level of integrity, judgement, and emotional intelligence.
Accountancy Practice Winchester Hybrid & Flexible Working Our client is a respected and growing accountancy and tax advisory practice with a strong reputation across p rivate client, agricultural and landed estate work . Known for their supportive culture and high quality technical work, they are now looking to appoint a Senior Private Client Tax Manager to join their Winchester team. This opportunity will appeal to an experienced tax professional who enjoys owning a portfolio, advising clients, and working closely with Partners-without compromising on flexibility or team culture. The Role Manage a diverse portfolio of private client tax cases with minimal supervisionSupport Partners on advisory projects and complex tax mattersPrepare and review personal, partnership and company tax returnsLiaise with HMRC and handle enquiriesBuild strong, long term client relationshipsManage WIP and billing for your portfolioPlay a part in business development, networking and new client onboardingCollaborate with other teams to identify cross selling opportunities About You ACA/ACCA and/or CTA qualifiedMinimum 3 years' post qualified UK practice tax experienceStrong background in private client tax (trusts and rural/agricultural exposure beneficial)Confident, organised and commercially mindedComfortable managing multiple deadlines and client relationships What's on Offer Hybrid working (typically 3 days in the office, 2 from home)Flexible hours around core 10am-4pmClear career progression and leadership developmentVaried and interesting client baseCompetitive salary and enhanced benefits package, including wellbeing support, generous holiday options and lifestyle schemesFriendly, inclusive and people focused culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or feel free to call Lorna Pilling directly on . If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please note: All applicants must have Right to Work in the UK as sponsorship for overseas employees cannot be provided for this role. #
Feb 25, 2026
Full time
Accountancy Practice Winchester Hybrid & Flexible Working Our client is a respected and growing accountancy and tax advisory practice with a strong reputation across p rivate client, agricultural and landed estate work . Known for their supportive culture and high quality technical work, they are now looking to appoint a Senior Private Client Tax Manager to join their Winchester team. This opportunity will appeal to an experienced tax professional who enjoys owning a portfolio, advising clients, and working closely with Partners-without compromising on flexibility or team culture. The Role Manage a diverse portfolio of private client tax cases with minimal supervisionSupport Partners on advisory projects and complex tax mattersPrepare and review personal, partnership and company tax returnsLiaise with HMRC and handle enquiriesBuild strong, long term client relationshipsManage WIP and billing for your portfolioPlay a part in business development, networking and new client onboardingCollaborate with other teams to identify cross selling opportunities About You ACA/ACCA and/or CTA qualifiedMinimum 3 years' post qualified UK practice tax experienceStrong background in private client tax (trusts and rural/agricultural exposure beneficial)Confident, organised and commercially mindedComfortable managing multiple deadlines and client relationships What's on Offer Hybrid working (typically 3 days in the office, 2 from home)Flexible hours around core 10am-4pmClear career progression and leadership developmentVaried and interesting client baseCompetitive salary and enhanced benefits package, including wellbeing support, generous holiday options and lifestyle schemesFriendly, inclusive and people focused culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or feel free to call Lorna Pilling directly on . If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please note: All applicants must have Right to Work in the UK as sponsorship for overseas employees cannot be provided for this role. #
About Us At Better Dairy, we are dedicated to harnessing the bioactive components of milk to create ingredients uniquely suited to our bodies and needs. Our proprietary precision fermentation technology enables us to create nutritious and sustainable dairy ingredients that are biologically indistinguishable from their traditional counterparts, all without relying on animals or harming our planet. These can then become the foundation of a new generation of products, from infant formula to dietary supplements - setting a new benchmark for science-based nutrition! The Role We're searching for an Associate Scientific Project Manager with a natural sciences, biotechnology or chemistry background to join our mission to create a more sustainable future. The successful candidate will be managing various projects within Better Dairy, principally related to R&D activities. This is a critical role to design, and manage cross-team collaboration in our protein and end-product production journey to ensure timely delivery of key milestones. We would love to meet candidates who thrive in fast-paced environments and have a passion for nutrition and sustainability. We are looking for project management skills, experience with structured approaches (e.g. Agile, PRINCE2, As Is - To Be, MoSCoW etc.) and the ability to manage commercial milestones within scope, budget, and timeline constraints whilst establishing constructive working relationships with internal project teams and external stakeholders. A significant advantage would be a comprehensive understanding of the experimental process and its inherent risks and considerations, ideally gained through prior hands-on experience in a laboratory research environment. Influencing effectively without direct authority and successful stakeholder management are so important in this role. The successful candidate will also be comfortable presenting at every level and enjoys a high accountability/high autonomy environment. Responsibilities Internal Project Management: Manage & coordinate R&D, commercial and regulatory projects Coordinate and facilitate internal technical reviews and meetings, ensuring clear agendas, effective discussion, and timely follow-up on action items Gather input from teams to collate and report progress updates for Monthly Steering and All Hands meetings Own the internal cross-functional reporting process and Gantt. This includes identifying key goals, risks and working with relevant stakeholders to track and troubleshoot. This includes proactively raising project risks with the senior team and C-suite and managing mitigating actions to closure Further improve the cross-functional communication and reporting (between scientific and commercial senior team inc. C-suite) to ensure clarity and transparency against our key company goals in a timely manner Drive internal projects of high strategic and operational importance, such as execution of cross-functional process changes and coordination of grant applications External Project Management: Support with management of external R&D projects with partners Support with management of scale up or manufacturing activities with external partners (such as contract manufacturing organizations) Oversee the administration of active grants, ensuring compliance with funding requirements, timely reporting, and effective coordination across project teams and support with the submission of new grant applications Essential Skills & Experience A minimum of 1-2 years of project management experience in a scientific setting Natural Sciences undergraduate/masters degree, ideally Biology or Chemistry Strong scientific acumen, with an interest in the interface between science and business functions Experience working with cross-functional teams Strong communication and presentation skills Ability to effectively synthesize technical information and translate it to commercial contexts, and vice-versa Proactive, self-driven and results-oriented with the ability to work with high levels of ambiguity Desirable Experience Project Management qualification (e.g. PRINCE2) Practical experience in a laboratory environment Experience with Project Management tools/software Experience within a startup environment Working at Better Dairy At Better Dairy you will join a dynamic and diverse team that is excited and motivated to build this future for dairy. We've been ranked on the 2024 Startups 100 Index and made the Europas 100 Hottest Startups list in 2024. We cultivate a fast-paced, enjoyable environment, believing it to be an exceptional platform for career growth. Everyone here is dedicated to addressing a monumental challenge and we embrace the journey with enthusiasm and have fun along the way. We're proud to have been featured in a range of global publications and programs - visit our Media Page to learn more about us. Our state-of-the-art lab and office facilities are situated in Hackney Wick. We pride ourselves on a genuinely diverse and collaborative culture. As an Equal Opportunity Employer, we guarantee that all qualified applicants will receive impartial consideration for employment, irrespective of any protected characteristics. We also celebrate our diverse workforce, striving to foster a climate where mutual respect flourishes, varied perspectives are valued, and every individual feels empowered to bring their authentic self to work and thrive. We champion an agile working culture across all our roles. Some of the perks our team can enjoy include: A competitive salary 25 days of holiday, plus bank holidays Access to Private Healthcare & Mental Health support services A stakeholder pension Share Option Scheme Weekly team lunch Ongoing learning and development opportunities Free on-site gym Cycle2Work Eye-care vouchers
Feb 25, 2026
Full time
About Us At Better Dairy, we are dedicated to harnessing the bioactive components of milk to create ingredients uniquely suited to our bodies and needs. Our proprietary precision fermentation technology enables us to create nutritious and sustainable dairy ingredients that are biologically indistinguishable from their traditional counterparts, all without relying on animals or harming our planet. These can then become the foundation of a new generation of products, from infant formula to dietary supplements - setting a new benchmark for science-based nutrition! The Role We're searching for an Associate Scientific Project Manager with a natural sciences, biotechnology or chemistry background to join our mission to create a more sustainable future. The successful candidate will be managing various projects within Better Dairy, principally related to R&D activities. This is a critical role to design, and manage cross-team collaboration in our protein and end-product production journey to ensure timely delivery of key milestones. We would love to meet candidates who thrive in fast-paced environments and have a passion for nutrition and sustainability. We are looking for project management skills, experience with structured approaches (e.g. Agile, PRINCE2, As Is - To Be, MoSCoW etc.) and the ability to manage commercial milestones within scope, budget, and timeline constraints whilst establishing constructive working relationships with internal project teams and external stakeholders. A significant advantage would be a comprehensive understanding of the experimental process and its inherent risks and considerations, ideally gained through prior hands-on experience in a laboratory research environment. Influencing effectively without direct authority and successful stakeholder management are so important in this role. The successful candidate will also be comfortable presenting at every level and enjoys a high accountability/high autonomy environment. Responsibilities Internal Project Management: Manage & coordinate R&D, commercial and regulatory projects Coordinate and facilitate internal technical reviews and meetings, ensuring clear agendas, effective discussion, and timely follow-up on action items Gather input from teams to collate and report progress updates for Monthly Steering and All Hands meetings Own the internal cross-functional reporting process and Gantt. This includes identifying key goals, risks and working with relevant stakeholders to track and troubleshoot. This includes proactively raising project risks with the senior team and C-suite and managing mitigating actions to closure Further improve the cross-functional communication and reporting (between scientific and commercial senior team inc. C-suite) to ensure clarity and transparency against our key company goals in a timely manner Drive internal projects of high strategic and operational importance, such as execution of cross-functional process changes and coordination of grant applications External Project Management: Support with management of external R&D projects with partners Support with management of scale up or manufacturing activities with external partners (such as contract manufacturing organizations) Oversee the administration of active grants, ensuring compliance with funding requirements, timely reporting, and effective coordination across project teams and support with the submission of new grant applications Essential Skills & Experience A minimum of 1-2 years of project management experience in a scientific setting Natural Sciences undergraduate/masters degree, ideally Biology or Chemistry Strong scientific acumen, with an interest in the interface between science and business functions Experience working with cross-functional teams Strong communication and presentation skills Ability to effectively synthesize technical information and translate it to commercial contexts, and vice-versa Proactive, self-driven and results-oriented with the ability to work with high levels of ambiguity Desirable Experience Project Management qualification (e.g. PRINCE2) Practical experience in a laboratory environment Experience with Project Management tools/software Experience within a startup environment Working at Better Dairy At Better Dairy you will join a dynamic and diverse team that is excited and motivated to build this future for dairy. We've been ranked on the 2024 Startups 100 Index and made the Europas 100 Hottest Startups list in 2024. We cultivate a fast-paced, enjoyable environment, believing it to be an exceptional platform for career growth. Everyone here is dedicated to addressing a monumental challenge and we embrace the journey with enthusiasm and have fun along the way. We're proud to have been featured in a range of global publications and programs - visit our Media Page to learn more about us. Our state-of-the-art lab and office facilities are situated in Hackney Wick. We pride ourselves on a genuinely diverse and collaborative culture. As an Equal Opportunity Employer, we guarantee that all qualified applicants will receive impartial consideration for employment, irrespective of any protected characteristics. We also celebrate our diverse workforce, striving to foster a climate where mutual respect flourishes, varied perspectives are valued, and every individual feels empowered to bring their authentic self to work and thrive. We champion an agile working culture across all our roles. Some of the perks our team can enjoy include: A competitive salary 25 days of holiday, plus bank holidays Access to Private Healthcare & Mental Health support services A stakeholder pension Share Option Scheme Weekly team lunch Ongoing learning and development opportunities Free on-site gym Cycle2Work Eye-care vouchers
Finance Manager - Cheltenham - Progressive business - Great opportunity Finance Manager - CheltenhamLocation: Cheltenham (Hybrid)Salary: Competitive + excellent benefits Type: Permanent Sector: Growing Service/Commercial Environment A fantastic opportunity has arisen for a talented Finance Manager to join a well established and growing business based in Cheltenham. This role is ideal for an ambitious finance professional looking to step into a position with genuine ownership, visibility, and progression. About the Role As Finance Manager, you will take responsibility for the day to day financial operations and month-end accounts reporting to a Group Financial Controller. Key responsibilities include: Leading the month end process and producing accurate management accounts Managing budgeting, forecasting, and financial planning cycles Providing insightful commentary on performance and variances Supporting the development of processes, controls, and reporting frameworks Business partnering with operational and commercial teams Overseeing cashflow, balance sheet integrity, and key financial KPIs Supervising and developing of one member of staff This is a broad, hands on role offering a great mix of financial control and commercial exposure, would suit a Management Accountant taking a step up or an experienced Finance Manager. About You We're looking for someone who is: Fully qualified or Finalist (ACCA / CIMA / ACA) Experienced in management accounting, financial control, or finance leadership Strong on analysis, organisation, and improving processes Confident partnering with non finance stakeholders Ambitious, proactive, and ready to take ownership of a finance function What's on Offer? Competitive salary package Hybrid working based in Cheltenham Clear progression and professional development Opportunity to work closely with senior leadership A supportive and collaborative team culture The chance to make meaningful impact in a growing business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Feb 25, 2026
Full time
Finance Manager - Cheltenham - Progressive business - Great opportunity Finance Manager - CheltenhamLocation: Cheltenham (Hybrid)Salary: Competitive + excellent benefits Type: Permanent Sector: Growing Service/Commercial Environment A fantastic opportunity has arisen for a talented Finance Manager to join a well established and growing business based in Cheltenham. This role is ideal for an ambitious finance professional looking to step into a position with genuine ownership, visibility, and progression. About the Role As Finance Manager, you will take responsibility for the day to day financial operations and month-end accounts reporting to a Group Financial Controller. Key responsibilities include: Leading the month end process and producing accurate management accounts Managing budgeting, forecasting, and financial planning cycles Providing insightful commentary on performance and variances Supporting the development of processes, controls, and reporting frameworks Business partnering with operational and commercial teams Overseeing cashflow, balance sheet integrity, and key financial KPIs Supervising and developing of one member of staff This is a broad, hands on role offering a great mix of financial control and commercial exposure, would suit a Management Accountant taking a step up or an experienced Finance Manager. About You We're looking for someone who is: Fully qualified or Finalist (ACCA / CIMA / ACA) Experienced in management accounting, financial control, or finance leadership Strong on analysis, organisation, and improving processes Confident partnering with non finance stakeholders Ambitious, proactive, and ready to take ownership of a finance function What's on Offer? Competitive salary package Hybrid working based in Cheltenham Clear progression and professional development Opportunity to work closely with senior leadership A supportive and collaborative team culture The chance to make meaningful impact in a growing business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organization defined by our values. We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner.
Feb 25, 2026
Full time
GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off:Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organization defined by our values. We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we're working towards a climate-positive future. Check out our sustainability action plan here. At GoCardless we're committed to fostering an inclusive and high-performance culture built on trust and transparency. Interested in building your career at GoCardless? Get future opportunities sent straight to your email. To ensure you have a clear understanding of the compensation and potential growth for this opportunity, we've shared the full base salary pay range for this role. Please note, our approach is to offer salaries between the minimum and mid-point of the range. We want to manage expectations from the start, and if your application is successful you can discuss any questions around the pay range and salary with your Talent Partner.
The Client Service Manager (CSM) role is an exciting and developmental position for candidates with a sound knowledge of claims and/or insurance. Acting as a day-to-day conduit with aligned clients, supporting both the lead Client Account Manager (Partner) and designated technical lead lawyer, no one day is the same for our CSMs. From implementing new clients to providing access to our market leading systems, understanding management information (MI) requirements to presenting at a contractual performance review, delivering an on-site claims risk training session to analysing claims trends, the role is varied, important and valued. Helping to manage cross-class claims arrangements (EL, PL, Motor, Property, etc), our CSMs build strong relationships with not just our clients but also the wider insurance market, including global brokers, tier one and two insurers, MGAs and captive managers. Working with senior Partners / account managers within our business, those CSMs who are diligent, hard-working, talented and loyal, have a proven track record of developing within our business and with several having progressed to Associate and/or Partner level. Key Responsibilities Risk Analysis & Insight - Prepare and analyse client MI. Compile high level analysis of client claims experience / movement and share insights with the client Diary Management - responsibility of your own diary, ensuring timely delivery of client MI / reports, in accordance with specified SLA. Prioritise outstanding MI tasks and have the foresight to scope out a year's meetings with the client Client Care - Provide outstanding service to clients, be on-hand to answer queries. Lead claims review meeting itself and own / share 'next steps' / follow-up actions. Problem solve in order to achieve the best outcome for clients and the business. Teamwork - Support the Client Account Manager (CAM) with forecasting on volumes and/or reviewing adjustments. Work with the operation teams to identify process improvements, share client service expectations, address client service challenges and improve MI output Systems - Use of excel that enables the basics to be performed i.e. formulas, pivot tables. Use of the inhouse case management system for diarising, maintenance and policy management including renewal, new work-streams and new client set-up Personal Development - Take personal responsibility for your own development using the tools, training and support of the team Flexibility - Travel as and when required and as the role demands as per the requirements of the clients and the business Skills, Knowledge and Expertise A minimum of 5 years' combined experience working within the claims and/or legal and/or insurance industry Technically proficient in all core claim types that may form part of a clients' cross-class claims experience Experience of handling and/or managing those that handle motor and/or casualty claims Experience of handling and/or operationally managing a team responsible for casualty / liability claims Competent in the use of both Microsoft PowerPoint and Excel. Presentation skills - either previous experience or be able to show the confidence and competence to present to clients Have an understanding of case management systems Understanding of the claims and litigation process, including the MOJ, CPR and wider jurisdictional processes (i.e. PIAB for ROI) This really is an excellent opportunity to join a very supportive team with excellent training and visibility across our Corporate Division. We look forward to receiving your application. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Feb 25, 2026
Full time
The Client Service Manager (CSM) role is an exciting and developmental position for candidates with a sound knowledge of claims and/or insurance. Acting as a day-to-day conduit with aligned clients, supporting both the lead Client Account Manager (Partner) and designated technical lead lawyer, no one day is the same for our CSMs. From implementing new clients to providing access to our market leading systems, understanding management information (MI) requirements to presenting at a contractual performance review, delivering an on-site claims risk training session to analysing claims trends, the role is varied, important and valued. Helping to manage cross-class claims arrangements (EL, PL, Motor, Property, etc), our CSMs build strong relationships with not just our clients but also the wider insurance market, including global brokers, tier one and two insurers, MGAs and captive managers. Working with senior Partners / account managers within our business, those CSMs who are diligent, hard-working, talented and loyal, have a proven track record of developing within our business and with several having progressed to Associate and/or Partner level. Key Responsibilities Risk Analysis & Insight - Prepare and analyse client MI. Compile high level analysis of client claims experience / movement and share insights with the client Diary Management - responsibility of your own diary, ensuring timely delivery of client MI / reports, in accordance with specified SLA. Prioritise outstanding MI tasks and have the foresight to scope out a year's meetings with the client Client Care - Provide outstanding service to clients, be on-hand to answer queries. Lead claims review meeting itself and own / share 'next steps' / follow-up actions. Problem solve in order to achieve the best outcome for clients and the business. Teamwork - Support the Client Account Manager (CAM) with forecasting on volumes and/or reviewing adjustments. Work with the operation teams to identify process improvements, share client service expectations, address client service challenges and improve MI output Systems - Use of excel that enables the basics to be performed i.e. formulas, pivot tables. Use of the inhouse case management system for diarising, maintenance and policy management including renewal, new work-streams and new client set-up Personal Development - Take personal responsibility for your own development using the tools, training and support of the team Flexibility - Travel as and when required and as the role demands as per the requirements of the clients and the business Skills, Knowledge and Expertise A minimum of 5 years' combined experience working within the claims and/or legal and/or insurance industry Technically proficient in all core claim types that may form part of a clients' cross-class claims experience Experience of handling and/or managing those that handle motor and/or casualty claims Experience of handling and/or operationally managing a team responsible for casualty / liability claims Competent in the use of both Microsoft PowerPoint and Excel. Presentation skills - either previous experience or be able to show the confidence and competence to present to clients Have an understanding of case management systems Understanding of the claims and litigation process, including the MOJ, CPR and wider jurisdictional processes (i.e. PIAB for ROI) This really is an excellent opportunity to join a very supportive team with excellent training and visibility across our Corporate Division. We look forward to receiving your application. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Part Time Office Manager 40,000 - 45,000 FTE Temporary to Permanent (3-4 Months Temporary) 2 Days (9am-5pm) 3 Days (9am-3:30pm) 4 Days (9am-2pm) Office Based Near Bank Station, City of London Are you an organised and proactive individual with a knack for managing office operations? Our client, a leading player in the property industry, is seeking a talented Part-Time Office Manager to join their team on a temporary-to-permanent basis! If you thrive in a vibrant environment and enjoy supporting a team, we want to hear from you! Why work for this company? Pension: Access a competitive pension scheme with strong employer contributions, giving you confidence and support in planning for your long-term financial future. Annual Leave: Enjoy a generous annual leave allowance designed to help you rest, recharge, and maintain a healthy work-life balance. Part-Time Options: We offer part-time working opportunities to support different lifestyles, commitments, and needs-providing flexibility without compromising career growth. Bupa Health Insurance: Comprehensive coverage, including swift access to care, strong mental health support, and smooth claims processes. Salary & Benefits: Competitive pay with clear progression, backed by positive employee feedback on flexibility and overall benefits. Duties: Office Operations & Facilities Maintain a tidy, organised, and well-presented office environment that promotes productivity. Manage kitchen supplies, stationery, and office consumables; monitor stock levels and reorder when necessary. Ensure all staff equipment (PCs, monitors, keyboards, etc.) is set up, maintained, and functioning optimally. Prepare and set up the boardroom for meetings, ensuring refreshments and equipment checks are completed. Liaise with external suppliers, contractors, and service providers to ensure smooth operations. Administration & Team Support Provide day-to-day administrative support to senior staff and the wider team. Assist with general office admin tasks, offering guidance and support to less experienced admin staff when needed. Handle ad-hoc tasks such as calling suppliers, arranging repairs, or coordinating small office projects. Be prepared to support with emergency or time-sensitive tasks during busy periods. Operational Support (Property/Accounts Related) Assist in chasing arrears and tenant-related administration as required. Ensure smooth communication between office staff, directors, and other departments. Requirements: Excellent organisational skills and attention to detail. Strong communication abilities and a proactive attitude. Experience in office management or administrative support is a plus. A team player who can handle multiple tasks and work well under pressure. If you're ready to take on a pivotal role within a dynamic property team and contribute to a positive office culture, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 25, 2026
Full time
Part Time Office Manager 40,000 - 45,000 FTE Temporary to Permanent (3-4 Months Temporary) 2 Days (9am-5pm) 3 Days (9am-3:30pm) 4 Days (9am-2pm) Office Based Near Bank Station, City of London Are you an organised and proactive individual with a knack for managing office operations? Our client, a leading player in the property industry, is seeking a talented Part-Time Office Manager to join their team on a temporary-to-permanent basis! If you thrive in a vibrant environment and enjoy supporting a team, we want to hear from you! Why work for this company? Pension: Access a competitive pension scheme with strong employer contributions, giving you confidence and support in planning for your long-term financial future. Annual Leave: Enjoy a generous annual leave allowance designed to help you rest, recharge, and maintain a healthy work-life balance. Part-Time Options: We offer part-time working opportunities to support different lifestyles, commitments, and needs-providing flexibility without compromising career growth. Bupa Health Insurance: Comprehensive coverage, including swift access to care, strong mental health support, and smooth claims processes. Salary & Benefits: Competitive pay with clear progression, backed by positive employee feedback on flexibility and overall benefits. Duties: Office Operations & Facilities Maintain a tidy, organised, and well-presented office environment that promotes productivity. Manage kitchen supplies, stationery, and office consumables; monitor stock levels and reorder when necessary. Ensure all staff equipment (PCs, monitors, keyboards, etc.) is set up, maintained, and functioning optimally. Prepare and set up the boardroom for meetings, ensuring refreshments and equipment checks are completed. Liaise with external suppliers, contractors, and service providers to ensure smooth operations. Administration & Team Support Provide day-to-day administrative support to senior staff and the wider team. Assist with general office admin tasks, offering guidance and support to less experienced admin staff when needed. Handle ad-hoc tasks such as calling suppliers, arranging repairs, or coordinating small office projects. Be prepared to support with emergency or time-sensitive tasks during busy periods. Operational Support (Property/Accounts Related) Assist in chasing arrears and tenant-related administration as required. Ensure smooth communication between office staff, directors, and other departments. Requirements: Excellent organisational skills and attention to detail. Strong communication abilities and a proactive attitude. Experience in office management or administrative support is a plus. A team player who can handle multiple tasks and work well under pressure. If you're ready to take on a pivotal role within a dynamic property team and contribute to a positive office culture, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role Overview The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of our exciting Mid-Market clients, managing the full customer renewal lifecycle. This role is perfect for someone who thrives on building client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform across a significant number of clients. You'll work closely with senior executives and decision-makers, acting as the voice of the customer internally while championing our solutions externally. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that delivers measurable business outcomes for our Mid-Market customers. Main Responsibilities Own and manage a portfolio of Mid-Market accounts, serving as the key contact for the client, and acting as a trusted partner to C-suite executives and board-level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Manage a larger portfolio effectively by prioritizing where to focus effort - knowing when to mitigate risk, when to maintain steady engagement, and when to pursue growth opportunities in collaboration with Sales and Growth teams Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a consistently high-quality customer experience Act as a growth partner by uncovering expansion opportunities through account knowledge and usage insights, generating high-quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Maintain strong client knowledge and alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Required Skills and Experience Customer Success Experience: Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing a significant portfolio of accounts and achieving high retention rates (90%+ GRR). Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders. SaaS and Technical Understanding: Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking: Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing teams Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependants, including partner/spouse Eyecare and Flu Jab vouchers
Feb 25, 2026
Full time
Role Overview The Customer Success team is responsible for efficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. You'll be responsible for a portfolio of our exciting Mid-Market clients, managing the full customer renewal lifecycle. This role is perfect for someone who thrives on building client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform across a significant number of clients. You'll work closely with senior executives and decision-makers, acting as the voice of the customer internally while championing our solutions externally. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that delivers measurable business outcomes for our Mid-Market customers. Main Responsibilities Own and manage a portfolio of Mid-Market accounts, serving as the key contact for the client, and acting as a trusted partner to C-suite executives and board-level contacts Own the renewal process and take responsibility for GRR (Gross Revenue Retention) targets, proactively managing renewals and mitigating churn risks through health score monitoring and timely interventions Manage a larger portfolio effectively by prioritizing where to focus effort - knowing when to mitigate risk, when to maintain steady engagement, and when to pursue growth opportunities in collaboration with Sales and Growth teams Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a consistently high-quality customer experience Act as a growth partner by uncovering expansion opportunities through account knowledge and usage insights, generating high-quality CSQLs and working closely with Sales to position additional solutions that align with customer strategic objectives Maintain strong client knowledge and alignment through regular touchpoints including business reviews, strategic calls, and proactive engagement, leveraging customer success tools and data insights to stay connected to evolving client needs and priorities Required Skills and Experience Customer Success Experience: Demonstrable experience in Customer Success or Account Management in a B2B SaaS environment, with proven track record managing a significant portfolio of accounts and achieving high retention rates (90%+ GRR). Proven experience owning the renewal process and successfully negotiating contract renewals with senior leaders. SaaS and Technical Understanding: Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring Experience with maximising customer success platforms (such as Planhat) and digital engagement tools (Pendo or similar), with ability to quickly become a product expert Strategic and Analytical Thinking: Strong analytical skills with ability to interpret usage data, engagement metrics, and business outcomes to proactively identify risks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing teams Nice to Have Experience in the governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Benefits Private Pension Scheme BUPA Health and Dental insurance (including access to the My BUPA app) Group life assurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline AIG Smart Health virtual GP app/wellness platform for employees and dependants, including partner/spouse Eyecare and Flu Jab vouchers
Senior Service Manager Ready for your career move? Do you want to make a real difference inspiring change across Sussex? We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in mental health services and welcome applications from individuals with lived experience. Join an Investors in People Gold Accredit organisation, in this full time, hybrid working role. Position: Senior Service Manager (Internal title - Senior Manager) Location: Brighton and Hove Salary: £43,519 per annum, pro rata (salary award 26/27 pending) Hours: 37 hours per week. Plus, participation in the management on-call rota. Contract: 12 month Fixed-Term Contract Closing Date: 2nd March 2026. Please note that shortlisting will take place on a rolling basis, so this role may close earlier than advertised if a suitable candidate is found. About the Role As a Senior Service Manager you will be working for a people-led organisation whose mission and values is to inspire change across Sussex. The Senior Management Team is responsible for the operational success of the diverse services in legal advice, housing and mental health, addiction and homelessness prevention and support. The successful candidate for the Senior Service Manager role will join at an exciting time as the organisation continues to develop its mental health offer. The Senior Service Manager will be responsible for 63 units of supported and CQC registered accommodation, the staff that support it and the clients that call it home. Housing management, staff development and supporting people with complex needs will be part of day-to-day work alongside chances to develop existing and new services and get really involved in the transformation of accommodation and support that is happening in the city. You will also lead work on Safeguarding within the organisation, providing oversight, advising on safeguarding case management and reporting on performance. The Senior Service Manager will also participate in the management on-call rota. About You To be successful in the role of Senior Service Manager you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include: A relevant professional background in the health, housing management or social care field and significant management experience within services such as homelessness, addictions and mental health, with high levels of autonomy and accountability. Experience of strategic and operational planning and implementation including risk management. Experience of effective financial/business management including the preparation and management of budgets. Knowledge and understanding of best practice and the regulatory/legal frameworks including CQC within which BHT Sussex operates. Understanding of UK safeguarding legislation and statutory duties with the capability to provide oversight, advise on safeguarding management and report on performance. In Return Join an Investors in People Gold Accredit organisation that values it s employees and offers a supportive and inclusive people and value-based work culture. Receive: 5.5% stakeholder pension scheme and life assurance scheme. Medical cash plan with Medicash and discount platform. Flexible and hybrid working options Investment in your career and development through access to BHT Learning & Development platform and training offers. Free and confidential employee assistance helpline. Cycle-to-work scheme. Generous holiday allowance starting at 27 days per annum pro rata, rising to 32 days. Free new starter 28-day Network Saver Brighton bus pass. Opportunities for professional development and wellbeing activities. About the Organisation The organisation is a leading person-and values-centred charity and housing association working to create lasting, positive change for people across Sussex who are experiencing homelessness, mental ill-health, and other complex needs. The mission is: Combating Homelessness, Creating Opportunity and Promoting Change. With an ambitious strategic plan built on Sustainability, Quality, and Growth, we re shaping a future where everyone has the chance to thrive. You may have experience in roles such as Senior Service Manager, Service Manager, Junior Service Manager, Deputy Service Manager, Service Delivery. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 25, 2026
Full time
Senior Service Manager Ready for your career move? Do you want to make a real difference inspiring change across Sussex? We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in mental health services and welcome applications from individuals with lived experience. Join an Investors in People Gold Accredit organisation, in this full time, hybrid working role. Position: Senior Service Manager (Internal title - Senior Manager) Location: Brighton and Hove Salary: £43,519 per annum, pro rata (salary award 26/27 pending) Hours: 37 hours per week. Plus, participation in the management on-call rota. Contract: 12 month Fixed-Term Contract Closing Date: 2nd March 2026. Please note that shortlisting will take place on a rolling basis, so this role may close earlier than advertised if a suitable candidate is found. About the Role As a Senior Service Manager you will be working for a people-led organisation whose mission and values is to inspire change across Sussex. The Senior Management Team is responsible for the operational success of the diverse services in legal advice, housing and mental health, addiction and homelessness prevention and support. The successful candidate for the Senior Service Manager role will join at an exciting time as the organisation continues to develop its mental health offer. The Senior Service Manager will be responsible for 63 units of supported and CQC registered accommodation, the staff that support it and the clients that call it home. Housing management, staff development and supporting people with complex needs will be part of day-to-day work alongside chances to develop existing and new services and get really involved in the transformation of accommodation and support that is happening in the city. You will also lead work on Safeguarding within the organisation, providing oversight, advising on safeguarding case management and reporting on performance. The Senior Service Manager will also participate in the management on-call rota. About You To be successful in the role of Senior Service Manager you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include: A relevant professional background in the health, housing management or social care field and significant management experience within services such as homelessness, addictions and mental health, with high levels of autonomy and accountability. Experience of strategic and operational planning and implementation including risk management. Experience of effective financial/business management including the preparation and management of budgets. Knowledge and understanding of best practice and the regulatory/legal frameworks including CQC within which BHT Sussex operates. Understanding of UK safeguarding legislation and statutory duties with the capability to provide oversight, advise on safeguarding management and report on performance. In Return Join an Investors in People Gold Accredit organisation that values it s employees and offers a supportive and inclusive people and value-based work culture. Receive: 5.5% stakeholder pension scheme and life assurance scheme. Medical cash plan with Medicash and discount platform. Flexible and hybrid working options Investment in your career and development through access to BHT Learning & Development platform and training offers. Free and confidential employee assistance helpline. Cycle-to-work scheme. Generous holiday allowance starting at 27 days per annum pro rata, rising to 32 days. Free new starter 28-day Network Saver Brighton bus pass. Opportunities for professional development and wellbeing activities. About the Organisation The organisation is a leading person-and values-centred charity and housing association working to create lasting, positive change for people across Sussex who are experiencing homelessness, mental ill-health, and other complex needs. The mission is: Combating Homelessness, Creating Opportunity and Promoting Change. With an ambitious strategic plan built on Sustainability, Quality, and Growth, we re shaping a future where everyone has the chance to thrive. You may have experience in roles such as Senior Service Manager, Service Manager, Junior Service Manager, Deputy Service Manager, Service Delivery. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
