We have a fantastic opportunity for an Administrator to join a successful and thriving Investment company based in Cheshire on a 12-month FTC. We are seeking a highly organised and proactive Administrator to support our team with day-to-day administrative tasks. The ideal candidate will be conscientious, thorough, have a keen eye for details and capable of managing multiple priorities. Job Description: As the Administrator you will provide general administrative and clerical support including mailing, scanning and copying Maintain electronic and hard copy filing systems As the Administrator you will prepare documents including correspondence, financial planning reports, memos, and emails Prepare and issue proposal packs and application forms required to implement financial advice As the Administrator you will submit new business, ensuring all checks have been completed and all relevant spreadsheets have been updated Deal with any client queries by way of post, email and telephone in an efficient manner Handle requests for information from clients and third parties Resolve administrative problems and enquiries Support other departments as needed Candidate Requirements: Proven administrative or office assistant experience Previous experience working within Financial Services, Pensions, Financial Planning or a similar environment would be highly advantageous Proficiency in MS Office (Word, Excel, Outlook) Excellent time management skills and ability to multitask and prioritise work Attention to detail Excellent written and verbal communication skills Strong organisational skills This role is commutable from: Holmes Chapel, Knutsford, Sandbach, Kidsgrove, Congleton, Winsford, Middlewich, Alsager, Church Lawton, Biddulph, Macclesfield, Crewe, Nantwich, Northwich This role would suit candidates with the following experience: Administrator, Admin Assistant, Office Administrator, Business Support Administrator, Financial Services Administrator Hours: Monday Friday 8:30 am 5:00 pm Salary: £25,000 - £27,000 DOE Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Feb 04, 2026
Contractor
We have a fantastic opportunity for an Administrator to join a successful and thriving Investment company based in Cheshire on a 12-month FTC. We are seeking a highly organised and proactive Administrator to support our team with day-to-day administrative tasks. The ideal candidate will be conscientious, thorough, have a keen eye for details and capable of managing multiple priorities. Job Description: As the Administrator you will provide general administrative and clerical support including mailing, scanning and copying Maintain electronic and hard copy filing systems As the Administrator you will prepare documents including correspondence, financial planning reports, memos, and emails Prepare and issue proposal packs and application forms required to implement financial advice As the Administrator you will submit new business, ensuring all checks have been completed and all relevant spreadsheets have been updated Deal with any client queries by way of post, email and telephone in an efficient manner Handle requests for information from clients and third parties Resolve administrative problems and enquiries Support other departments as needed Candidate Requirements: Proven administrative or office assistant experience Previous experience working within Financial Services, Pensions, Financial Planning or a similar environment would be highly advantageous Proficiency in MS Office (Word, Excel, Outlook) Excellent time management skills and ability to multitask and prioritise work Attention to detail Excellent written and verbal communication skills Strong organisational skills This role is commutable from: Holmes Chapel, Knutsford, Sandbach, Kidsgrove, Congleton, Winsford, Middlewich, Alsager, Church Lawton, Biddulph, Macclesfield, Crewe, Nantwich, Northwich This role would suit candidates with the following experience: Administrator, Admin Assistant, Office Administrator, Business Support Administrator, Financial Services Administrator Hours: Monday Friday 8:30 am 5:00 pm Salary: £25,000 - £27,000 DOE Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Executive PA & Project Support - 12 MONTH FIXED TERM CONTRACT Location: Just outwith the City Centre S alary: 32,000 (depending on experience) Hours: 4 days a week, 32 hours per week Start : ASAP Contract: 1 year Fixed Term About the Opportunity We're excited to be partnering with a valued client to recruit an experienced and highly organised Executive PA & Project Support professional. This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys balancing executive support with project coordination, and is confident working with senior stakeholders. If you're a proactive administrator with excellent attention to detail and a passion for supporting both leadership and project teams, we'd love to hear from you. Key Responsibilities Executive PA Support Provide high level administrative support to senior leadership, including diary management and meeting coordination. Prepare meeting agendas, take minutes and track actions. Assist with document production, formatting, and version control. Maintain organised digital and physical filing systems. Coordinate events, workshops and stakeholder meetings. Arrange travel and accommodation. Manage general enquiries and liaise with suppliers. Support procurement and invoicing processes. Project Support Provide administrative support to Project Managers, including agendas, minutes, and action tracking. Assist in planning and scheduling project activities, workshops and reviews. Maintain project documentation including plans, action logs, risk registers and decision logs. Support project governance processes, including preparing papers for project boards and steering groups. About You You will bring: Excellent administrative and organisational skills, with the ability to juggle competing priorities. Proven experience supporting senior stakeholders in a PA or Executive Assistant capacity. Strong communication skills, both written and verbal. Ability to work both independently and collaboratively. High level of discretion and professionalism when handling sensitive information. Strong IT proficiency, particularly across Microsoft Office, Teams and document management systems. Experience supporting projects or operational teams. A basic understanding of project management principles (desirable). What's in It for You? Opportunity to support senior leaders while developing project support skills. A collaborative, supportive working environment. A role that balances autonomy with teamwork. Professional development opportunities aligned with recognised frameworks. How to Apply If you're a highly organised, confident and adaptable individual looking for your next challenge, we'd love to hear from you. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 03, 2026
Contractor
Executive PA & Project Support - 12 MONTH FIXED TERM CONTRACT Location: Just outwith the City Centre S alary: 32,000 (depending on experience) Hours: 4 days a week, 32 hours per week Start : ASAP Contract: 1 year Fixed Term About the Opportunity We're excited to be partnering with a valued client to recruit an experienced and highly organised Executive PA & Project Support professional. This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys balancing executive support with project coordination, and is confident working with senior stakeholders. If you're a proactive administrator with excellent attention to detail and a passion for supporting both leadership and project teams, we'd love to hear from you. Key Responsibilities Executive PA Support Provide high level administrative support to senior leadership, including diary management and meeting coordination. Prepare meeting agendas, take minutes and track actions. Assist with document production, formatting, and version control. Maintain organised digital and physical filing systems. Coordinate events, workshops and stakeholder meetings. Arrange travel and accommodation. Manage general enquiries and liaise with suppliers. Support procurement and invoicing processes. Project Support Provide administrative support to Project Managers, including agendas, minutes, and action tracking. Assist in planning and scheduling project activities, workshops and reviews. Maintain project documentation including plans, action logs, risk registers and decision logs. Support project governance processes, including preparing papers for project boards and steering groups. About You You will bring: Excellent administrative and organisational skills, with the ability to juggle competing priorities. Proven experience supporting senior stakeholders in a PA or Executive Assistant capacity. Strong communication skills, both written and verbal. Ability to work both independently and collaboratively. High level of discretion and professionalism when handling sensitive information. Strong IT proficiency, particularly across Microsoft Office, Teams and document management systems. Experience supporting projects or operational teams. A basic understanding of project management principles (desirable). What's in It for You? Opportunity to support senior leaders while developing project support skills. A collaborative, supportive working environment. A role that balances autonomy with teamwork. Professional development opportunities aligned with recognised frameworks. How to Apply If you're a highly organised, confident and adaptable individual looking for your next challenge, we'd love to hear from you. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
HR Administrator (12 months FTC) Location : Leeds Bradford Airport Department : Human Resources Job Type : Part time Contract Type : Fixed Term Contract Our clients people are central to keeping their airport operating safely, efficiently, and ready for growth. As HR Administrator, you will play a key role in supporting the day-to-day running of the HR and Payroll function, ensuring employees, managers, and new starters receive timely, accurate, and well-organised HR support. This 12-month maternity cover role provides essential administrative support across the full employee lifecycle, from recruitment and onboarding through to employee changes and leavers. Working closely with the HR team and wider business, you will help ensure HR processes are completed correctly, records are maintained to a high standard, and queries are handled professionally, supporting the smooth operation of the airport and its people. What your Day-to-Day will feel like In this role, the majority of your time will be focused on providing accurate and well-organised HR administration across the employee lifecycle. You will prepare contracts, offer letters, and starter documentation, maintain personnel records, and support onboarding, employee changes, and leavers. You will ensure HR and payroll information is processed correctly and on time, helping the airport operate smoothly by keeping employee records and processes up to date. Alongside this, you will support wider HR activity as required, including recruitment administration and employee relations processes. In this capacity, you will work closely with the HR team, managers, and internal stakeholders to respond to queries, support meetings, and maintain HR systems and documentation. You will be expected to deal with issues as they arise, escalating where appropriate. Through your work, you will help ensure HR processes are applied consistently, accurately, and in line with internal policies and regulatory requirements. What is in it for you Salary: £20,800 - £22,400 pro-rata (full-time equivalent £26,000 - £28,000) Dependant on experience Hours & Working Pattern: Part-time, 30 hours per week - Fixed Term Training & Development : Opportunities to develop your HR skills through internal workshops, systems training, and cross-department exposure. Unique Experience : Join a high-profile, fast-paced environment at one of the UK's fastest-growing regional airports, providing essential HR support that ensures our people and operations run smoothly. What they're looking for They're looking for someone with experience and skills in HR administration who can confidently support employees and managers across the organisation. Proven experience in an administrative role, ideally within an HR environment. Knowledge of HR processes and practices, with a CIPD Level 3 qualification desirable but not essential. A people-focused individual with a genuine appetite for learning, trying new things, and making a real difference to their employee experience. Strong organisational skills with excellent attention to detail, able to manage multiple tasks effectively. Excellent verbal and written communication, with the ability to respond to queries clearly and professionally. Ability to work independently and collaboratively as part of a team. Reliable, trustworthy, and able to handle confidential information appropriately Your Application Journey They're excited to hear from candidates who are ready to contribute to their success. To apply, submit your application online via this portal, completing all required sections. Benefits : Pension Scheme Life Assurance Discretionary Annual Bonus Cycle to Work Scheme Employee Assistance Programme Electric Car Scheme Free Lounge Access Free Car Parking Terminal Discounts Volunteer Leave REF-
Feb 03, 2026
Full time
HR Administrator (12 months FTC) Location : Leeds Bradford Airport Department : Human Resources Job Type : Part time Contract Type : Fixed Term Contract Our clients people are central to keeping their airport operating safely, efficiently, and ready for growth. As HR Administrator, you will play a key role in supporting the day-to-day running of the HR and Payroll function, ensuring employees, managers, and new starters receive timely, accurate, and well-organised HR support. This 12-month maternity cover role provides essential administrative support across the full employee lifecycle, from recruitment and onboarding through to employee changes and leavers. Working closely with the HR team and wider business, you will help ensure HR processes are completed correctly, records are maintained to a high standard, and queries are handled professionally, supporting the smooth operation of the airport and its people. What your Day-to-Day will feel like In this role, the majority of your time will be focused on providing accurate and well-organised HR administration across the employee lifecycle. You will prepare contracts, offer letters, and starter documentation, maintain personnel records, and support onboarding, employee changes, and leavers. You will ensure HR and payroll information is processed correctly and on time, helping the airport operate smoothly by keeping employee records and processes up to date. Alongside this, you will support wider HR activity as required, including recruitment administration and employee relations processes. In this capacity, you will work closely with the HR team, managers, and internal stakeholders to respond to queries, support meetings, and maintain HR systems and documentation. You will be expected to deal with issues as they arise, escalating where appropriate. Through your work, you will help ensure HR processes are applied consistently, accurately, and in line with internal policies and regulatory requirements. What is in it for you Salary: £20,800 - £22,400 pro-rata (full-time equivalent £26,000 - £28,000) Dependant on experience Hours & Working Pattern: Part-time, 30 hours per week - Fixed Term Training & Development : Opportunities to develop your HR skills through internal workshops, systems training, and cross-department exposure. Unique Experience : Join a high-profile, fast-paced environment at one of the UK's fastest-growing regional airports, providing essential HR support that ensures our people and operations run smoothly. What they're looking for They're looking for someone with experience and skills in HR administration who can confidently support employees and managers across the organisation. Proven experience in an administrative role, ideally within an HR environment. Knowledge of HR processes and practices, with a CIPD Level 3 qualification desirable but not essential. A people-focused individual with a genuine appetite for learning, trying new things, and making a real difference to their employee experience. Strong organisational skills with excellent attention to detail, able to manage multiple tasks effectively. Excellent verbal and written communication, with the ability to respond to queries clearly and professionally. Ability to work independently and collaboratively as part of a team. Reliable, trustworthy, and able to handle confidential information appropriately Your Application Journey They're excited to hear from candidates who are ready to contribute to their success. To apply, submit your application online via this portal, completing all required sections. Benefits : Pension Scheme Life Assurance Discretionary Annual Bonus Cycle to Work Scheme Employee Assistance Programme Electric Car Scheme Free Lounge Access Free Car Parking Terminal Discounts Volunteer Leave REF-
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 06, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 02, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
Oct 01, 2025
Full time
12 Month FTC Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose : Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone and email using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer orders via various Non Voice channels (Quick Order, Web Order, Fax) using in-house Lifeplus system software in line with Lifeplus policies and service level agreements. Make outgoing phone calls to customers where appropriate in order to achieve a satisfactory resolution. Proactively develop relationships where possible, building opportunities with both new and existing customers and ensuring high levels of customer retention at all times. Ensure a proactive, flexible and positive approach at all times when handling customer requests. Participate in the ongoing development of Lifeplus Customer Care and the wider business, and proactively contribute to personal learning and improvement. Keep up to date with processes, and ensure a thorough understanding of, the company's business structure and product portfolio. There is no requirement to give advice on specific product recommendations. Candidate Profile: Fluent in speaking and writing Dutch and English. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem solving skills to take the initiative and develop your knowledge The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts: Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: 2 week rotational shift pattern: Week 1: Monday to Friday, 07:00 to 15:15 Week 2: Monday to Friday, 09:45 to 18:00 Location: Lifeplus House, Little End Road, St Neots, PE19 8JH. Flexibility to work in a Hybrid way dependent on the needs and requirements of the role. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: From £25,000.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: Dutch (required) English (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH
