Your new company We are working with a leading provider of specialist support services for victims of abuse and exploitation. Our mission is to deliver trauma-informed, holistic care that empowers individuals to rebuild their lives and achieve positive outcomes. We work in partnership with local authorities, law enforcement, and community organisations to ensure the highest standards of safeguarding and support. Your new role As a Modern Slavery Outreach Services Manager, you will lead the operational delivery of outreach services for victims of modern slavery and human trafficking. This is a pivotal role where you will manage a dedicated team, oversee referrals, ensure compliance with contractual obligations, and maintain high-quality standards across service delivery. You will also engage with clients to improve their experience, respond to complaints, and collaborate with external stakeholders to strengthen partnerships. The role includes managing health and safety, safeguarding, and contributing to strategic development. You will also participate in an on-call rota to provide urgent support when needed. What you'll need to succeed Degree-level education or equivalent experience. Proven experience in managing needs-led services, including risk assessment and support planning. Strong background in safeguarding and working with vulnerable adults and children. Experience in managing complex casework and supervising staff. Knowledge of modern slavery, trafficking indicators, and the National Referral Mechanism. Excellent communication, organisational, and partnership-building skills. Ability to work under pressure, prioritise effectively, and maintain resilience. Full UK driving licence and access to a vehicle. Ability to work occasional evenings/weekends as part of an on-call rota. What you'll get in return Salary: 36,343.84 - 41,457.52 (dependent on experience). 25 days annual leave plus bank holidays, with opportunities to increase after 3 years. Additional wellbeing day and annual leave 'buy back' scheme. Mileage allowance and pension contribution (5% employer). Training and development opportunities. Employee Assistance Programme and access to group clinical supervision. Time off in lieu for overtime and participation in staff away days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 17, 2025
Full time
Your new company We are working with a leading provider of specialist support services for victims of abuse and exploitation. Our mission is to deliver trauma-informed, holistic care that empowers individuals to rebuild their lives and achieve positive outcomes. We work in partnership with local authorities, law enforcement, and community organisations to ensure the highest standards of safeguarding and support. Your new role As a Modern Slavery Outreach Services Manager, you will lead the operational delivery of outreach services for victims of modern slavery and human trafficking. This is a pivotal role where you will manage a dedicated team, oversee referrals, ensure compliance with contractual obligations, and maintain high-quality standards across service delivery. You will also engage with clients to improve their experience, respond to complaints, and collaborate with external stakeholders to strengthen partnerships. The role includes managing health and safety, safeguarding, and contributing to strategic development. You will also participate in an on-call rota to provide urgent support when needed. What you'll need to succeed Degree-level education or equivalent experience. Proven experience in managing needs-led services, including risk assessment and support planning. Strong background in safeguarding and working with vulnerable adults and children. Experience in managing complex casework and supervising staff. Knowledge of modern slavery, trafficking indicators, and the National Referral Mechanism. Excellent communication, organisational, and partnership-building skills. Ability to work under pressure, prioritise effectively, and maintain resilience. Full UK driving licence and access to a vehicle. Ability to work occasional evenings/weekends as part of an on-call rota. What you'll get in return Salary: 36,343.84 - 41,457.52 (dependent on experience). 25 days annual leave plus bank holidays, with opportunities to increase after 3 years. Additional wellbeing day and annual leave 'buy back' scheme. Mileage allowance and pension contribution (5% employer). Training and development opportunities. Employee Assistance Programme and access to group clinical supervision. Time off in lieu for overtime and participation in staff away days. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Modern Slavery Outreach Services Manager Location: West Bromwich (office-based with travel across sites) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday, 9am-5pm Contract: Permanent About the Role We are seeking an experienced and compassionate Modern Slavery Outreach Services Manager to lead the operational delivery of a specialist outreach service supporting victims and survivors of modern slavery and human trafficking. This is a hands-on management role combining strategic oversight, frontline leadership and safeguarding responsibility. You will oversee day-to-day service delivery, manage staff and caseloads, ensure contract compliance, and work closely with partners across the region to deliver high-quality, trauma-informed support. The role is fast-paced and varied, requiring strong leadership, emotional resilience and a deep understanding of the complex challenges faced by survivors of exploitation. Key Responsibilities Lead and manage the day-to-day operational delivery of the Modern Slavery Outreach Service Ensure service delivery meets contractual requirements, KPIs and quality standards Provide guidance, supervision and support to senior staff, advocates and wider team members Oversee referrals, case allocation, safeguarding concerns and risk management Monitor caseloads, performance and outcomes, addressing issues proactively Ensure robust systems are in place for audits, reporting, complaints and incident management Maintain high standards of health & safety and risk assessment across services Build and maintain strong partnerships with statutory agencies, NGOs and stakeholders Participate in an on-call rota, responding to urgent client needs and referrals Support recruitment, training and development of staff and volunteers Contribute to service development, audits, reporting and tender preparation About You You will be a confident and values-driven leader with experience working with vulnerable adults and managing complex services. Essential requirements include: Degree-level qualification or equivalent Experience managing or supervising staff within a support or safeguarding environment Strong background working with vulnerable adults, ideally within modern slavery, trafficking, homelessness, domestic abuse or related services Experience managing complex risk, safeguarding and needs-led support Strong understanding of modern slavery, trafficking indicators and the National Referral Mechanism (NRM) Excellent communication, leadership and organisational skills Ability to work calmly and effectively under pressure Full UK driving licence and access to a vehicle is essential Experience of contract management, performance monitoring, partnership working and trauma-informed practice is highly desirable. Additional Information Some evening, weekend and out of hours work when required Participation in on call on a rota basis Enhanced DBS check required
Dec 16, 2025
Full time
Modern Slavery Outreach Services Manager Location: West Bromwich (office-based with travel across sites) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday, 9am-5pm Contract: Permanent About the Role We are seeking an experienced and compassionate Modern Slavery Outreach Services Manager to lead the operational delivery of a specialist outreach service supporting victims and survivors of modern slavery and human trafficking. This is a hands-on management role combining strategic oversight, frontline leadership and safeguarding responsibility. You will oversee day-to-day service delivery, manage staff and caseloads, ensure contract compliance, and work closely with partners across the region to deliver high-quality, trauma-informed support. The role is fast-paced and varied, requiring strong leadership, emotional resilience and a deep understanding of the complex challenges faced by survivors of exploitation. Key Responsibilities Lead and manage the day-to-day operational delivery of the Modern Slavery Outreach Service Ensure service delivery meets contractual requirements, KPIs and quality standards Provide guidance, supervision and support to senior staff, advocates and wider team members Oversee referrals, case allocation, safeguarding concerns and risk management Monitor caseloads, performance and outcomes, addressing issues proactively Ensure robust systems are in place for audits, reporting, complaints and incident management Maintain high standards of health & safety and risk assessment across services Build and maintain strong partnerships with statutory agencies, NGOs and stakeholders Participate in an on-call rota, responding to urgent client needs and referrals Support recruitment, training and development of staff and volunteers Contribute to service development, audits, reporting and tender preparation About You You will be a confident and values-driven leader with experience working with vulnerable adults and managing complex services. Essential requirements include: Degree-level qualification or equivalent Experience managing or supervising staff within a support or safeguarding environment Strong background working with vulnerable adults, ideally within modern slavery, trafficking, homelessness, domestic abuse or related services Experience managing complex risk, safeguarding and needs-led support Strong understanding of modern slavery, trafficking indicators and the National Referral Mechanism (NRM) Excellent communication, leadership and organisational skills Ability to work calmly and effectively under pressure Full UK driving licence and access to a vehicle is essential Experience of contract management, performance monitoring, partnership working and trauma-informed practice is highly desirable. Additional Information Some evening, weekend and out of hours work when required Participation in on call on a rota basis Enhanced DBS check required
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Oct 06, 2025
Full time
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Registered Manager Residential Care Home (Learning Disabilities) Location: Ringmer, East Sussex Salary: £32,000 £36,000 per annum (dependent on experience) Job Type: Full-Time, Permanent We are seeking a passionate and experienced Registered Manager to lead a 6-bed residential care home in Ringmer, East Sussex, supporting adults with learning disabilities. This is an excellent opportunity for an experienced manager to join a dedicated team and make a real difference to people s lives. About the Service The home provides high-quality, person-centred support designed to empower individuals to live fulfilling, independent lives with dignity and respect. We pride ourselves on creating a safe, supportive, and welcoming environment for both residents and staff. Key Responsibilities: Lead and manage the day-to-day operations of the service, ensuring compliance with CQC and regulatory standards. Maintain full occupancy through effective referral assessments and positive partnerships with local authorities. Provide strong leadership to staff, including recruitment, supervision, and performance management. Ensure high-quality, personalised care tailored to each individual s needs. Manage budgets effectively, achieving financial targets and minimising agency use. Promote a culture of continuous improvement, learning, and person-centred care. Requirements: NVQ Level 5 in Leadership for Health and Social Care (or working towards). Previous experience as a Registered Manager or Deputy Manager in a residential care setting. Strong understanding of CQC standards and regulatory frameworks. Proven leadership, operational, and financial management skills. Experience supporting individuals with learning disabilities is highly desirable. What s on Offer: Competitive salary of £32,000 £36,000 (dependent on experience). Ongoing training and professional development. Supportive and values-driven working culture. Opportunity to make a meaningful impact in the lives of adults with learning disabilities. If you are a motivated leader with a passion for high-quality care, we would love to hear from you INDHC
Oct 06, 2025
Full time
Registered Manager Residential Care Home (Learning Disabilities) Location: Ringmer, East Sussex Salary: £32,000 £36,000 per annum (dependent on experience) Job Type: Full-Time, Permanent We are seeking a passionate and experienced Registered Manager to lead a 6-bed residential care home in Ringmer, East Sussex, supporting adults with learning disabilities. This is an excellent opportunity for an experienced manager to join a dedicated team and make a real difference to people s lives. About the Service The home provides high-quality, person-centred support designed to empower individuals to live fulfilling, independent lives with dignity and respect. We pride ourselves on creating a safe, supportive, and welcoming environment for both residents and staff. Key Responsibilities: Lead and manage the day-to-day operations of the service, ensuring compliance with CQC and regulatory standards. Maintain full occupancy through effective referral assessments and positive partnerships with local authorities. Provide strong leadership to staff, including recruitment, supervision, and performance management. Ensure high-quality, personalised care tailored to each individual s needs. Manage budgets effectively, achieving financial targets and minimising agency use. Promote a culture of continuous improvement, learning, and person-centred care. Requirements: NVQ Level 5 in Leadership for Health and Social Care (or working towards). Previous experience as a Registered Manager or Deputy Manager in a residential care setting. Strong understanding of CQC standards and regulatory frameworks. Proven leadership, operational, and financial management skills. Experience supporting individuals with learning disabilities is highly desirable. What s on Offer: Competitive salary of £32,000 £36,000 (dependent on experience). Ongoing training and professional development. Supportive and values-driven working culture. Opportunity to make a meaningful impact in the lives of adults with learning disabilities. If you are a motivated leader with a passion for high-quality care, we would love to hear from you INDHC
Project Engineer Location: Bristol Salary: Up to £60,000 (depending on experience) Employment Type: Full-time Permanent About the Company We are an innovative business operating at the intersection of carbon capture , sustainable construction products , and waste treatment . Using a unique and proven process, we convert waste materials into valuable construction products by harnessing carbon dioxide as a resource. This modular technology accelerates natural chemical reactions to form manufactured limestone , helping reduce environmental impact and contribute to a more sustainable built environment. The Project Engineer Role We are seeking an experienced Project Engineer to support the procurement and delivery of new-build process plants and upgrades to existing facilities . Based at either our Leeds or Avonmouth site, you'll be instrumental in delivering capital projects from concept to completion, working closely with internal teams and external contractors. This role offers the opportunity to work within a forward-thinking organisation with a clear environmental mission and a strong track record of innovation and growth. Key Responsibilities for the Project Engineer Support the Chief Engineer with planning and execution of capital projects Prepare technical specifications, RFQs, tenders, budgets, and project programmes Manage procurement of equipment, installation works, and utility services Oversee consulting engineers and contractors across multiple disciplines Ensure compliance with safety standards, quality requirements, and regulatory frameworks Administer contracts, valuations, progress reporting, and payments Lead plant commissioning through to operational handover Contribute to process improvement, maintenance planning, and compliance activities Support development of spare parts strategies, stock control, and non-routine repairs Promote a safety-first culture across all project and operational activities Help maintain and improve integrated management systems (ISO 9001, 14001, 45001) Candidate Profile of the Project Engineer You will be a proactive, hands-on engineer with significant project experience in heavy industrial or process environments . You thrive in a fast-moving, collaborative setting and are passionate about contributing to sustainability-focused solutions. Essential: HNC, Degree, or equivalent in a relevant engineering discipline Proven experience managing capital or process engineering projects Broad understanding of mechanical, electrical, civil, structural, and control systems Competent in planning, risk assessment, contractor management, and problem-solving Intermediate level in Microsoft 365 and familiarity with CAD viewing tools Working knowledge of CDM Regulations and engineering compliance Excellent communication skills, both written and verbal Full UK driving licence Desirable: IoSH Managing Safely or equivalent Experience in modular plant installations or waste treatment technologies Background in carbon capture or sustainable construction processes What's on Offer for the Project Engineer Competitive salary up to £60,000 (DOE) Involvement in industry-leading sustainable technologies A flexible and collaborative working environment Opportunities for professional development and progression The chance to make a real environmental impact through your work If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Sam Turner at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
Oct 06, 2025
Full time
Project Engineer Location: Bristol Salary: Up to £60,000 (depending on experience) Employment Type: Full-time Permanent About the Company We are an innovative business operating at the intersection of carbon capture , sustainable construction products , and waste treatment . Using a unique and proven process, we convert waste materials into valuable construction products by harnessing carbon dioxide as a resource. This modular technology accelerates natural chemical reactions to form manufactured limestone , helping reduce environmental impact and contribute to a more sustainable built environment. The Project Engineer Role We are seeking an experienced Project Engineer to support the procurement and delivery of new-build process plants and upgrades to existing facilities . Based at either our Leeds or Avonmouth site, you'll be instrumental in delivering capital projects from concept to completion, working closely with internal teams and external contractors. This role offers the opportunity to work within a forward-thinking organisation with a clear environmental mission and a strong track record of innovation and growth. Key Responsibilities for the Project Engineer Support the Chief Engineer with planning and execution of capital projects Prepare technical specifications, RFQs, tenders, budgets, and project programmes Manage procurement of equipment, installation works, and utility services Oversee consulting engineers and contractors across multiple disciplines Ensure compliance with safety standards, quality requirements, and regulatory frameworks Administer contracts, valuations, progress reporting, and payments Lead plant commissioning through to operational handover Contribute to process improvement, maintenance planning, and compliance activities Support development of spare parts strategies, stock control, and non-routine repairs Promote a safety-first culture across all project and operational activities Help maintain and improve integrated management systems (ISO 9001, 14001, 45001) Candidate Profile of the Project Engineer You will be a proactive, hands-on engineer with significant project experience in heavy industrial or process environments . You thrive in a fast-moving, collaborative setting and are passionate about contributing to sustainability-focused solutions. Essential: HNC, Degree, or equivalent in a relevant engineering discipline Proven experience managing capital or process engineering projects Broad understanding of mechanical, electrical, civil, structural, and control systems Competent in planning, risk assessment, contractor management, and problem-solving Intermediate level in Microsoft 365 and familiarity with CAD viewing tools Working knowledge of CDM Regulations and engineering compliance Excellent communication skills, both written and verbal Full UK driving licence Desirable: IoSH Managing Safely or equivalent Experience in modular plant installations or waste treatment technologies Background in carbon capture or sustainable construction processes What's on Offer for the Project Engineer Competitive salary up to £60,000 (DOE) Involvement in industry-leading sustainable technologies A flexible and collaborative working environment Opportunities for professional development and progression The chance to make a real environmental impact through your work If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Sam Turner at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
Job Title: Medical Director & Consultant Psychiatrist Learning Disabilities Service & location: Cygnet Manor (Shirebrook, Nottinghamshire) & Cygnet Views (Matlock, Derbyshire) Professionally Accountable to: Regional Medical Director Managerially Responsible to: Hospital Manager We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Manor & Cygnet Views and provide senior medical cover on our high dependency complex care services for men and women with learning disabilities, associated complex needs and who may have behaviours that challenge. The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines. Cygnet Manor is our 20 bed service for men based in Shirebrook, Nottinghamshire and Cygnet views is our 10 bed service for women in Matlock, Derbyshire This is a full-time position with 0.2 WTE as Medical Director and 0.8 WTE as Consultant Psychiatrist. In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist. At Cygnet, you'll enjoy excellent professional development, shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Main duties and Responsibilities As a Medical Director you will: Ensure optimal clinical outcomes for the people in our care Lead on all aspects of clinical practice & serve as an example of operational excellence Provide leadership for medical staff on both professional and managerial issues whilst monitoring their performance Supervision of all consultants and ensuring consultants are supervising SDs and ASs Provide expert knowledge & support within the service & to the wider team Ensure quality & compliance with internal & external standards & regulations Work with colleagues to provide integrated, whole person treatment & care Coach, mentor & train colleagues Ensure regular communication and meetings with medical staff Assist in recruitment and retention of medical staff to provide a high quality clinical service Ensure that medical staff are involved in hospital clinical governance Work in conjunction with hospital managers to lead on the successful implementation of CQC outcomes for 4, 7 and 9 Chair medical advisory committee meetings and attend Cygnet Medical Directors meetings Liaise with Responsible Officer and Regional Medical Director in respect of concerns about fitness to practice issues for medical staff As a Consultant Psychiatrist you will: Lead on the provision of high quality care to the service users admitted to insert service Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff. Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team Assess referrals & undertake mental state examinations of service users Undertake appropriate investigations, diagnosis & treatment Conduct ward rounds, patient reviews & clinical audits Lead the implementation of risk assessment, risk management & embed clinical governance within the service Supervise reports for Mental Health Act tribunals & managers' hearings & attend hearings Liaise with the Ministry of Justice for transfer of patients and approval of leave as required Good maintenance of patient records To ensure and maintain regular communications with the Site Medical Director and Hospital Manager To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports. Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists. Contribute to insert frequency Telephone On call rota Why Cygnet? We'll offer you Generous annual leave entitlement that increases with length of service 5 days study leave, study budget and in-house CPD/ peer group programme Company paid Life Assurance scheme covering 3x salary Contributory pension scheme Research opportunities to include publishing in The Cygnet Journal (Cygnet's co-produced peer review journal) and joining the Cygnet Research & Development Group Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme Opportunity to lead and participate in QI & Audit initiatives Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card Free meals, on-site parking and EAP support Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy Electric Car Scheme We are looking for someone who is Fully GMC registered & MBBS (or equivalent) qualified Registered on the specialist register (CCT/CESR), Section 12 and AC StatusExperienced & knowledgeable in Learning Disability PsychiatryKnowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of CapacityA first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notesCommitted to continued professional developmentExperience in leadership & management Able to work as part of a multi-disc
Oct 04, 2025
Full time
Job Title: Medical Director & Consultant Psychiatrist Learning Disabilities Service & location: Cygnet Manor (Shirebrook, Nottinghamshire) & Cygnet Views (Matlock, Derbyshire) Professionally Accountable to: Regional Medical Director Managerially Responsible to: Hospital Manager We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Manor & Cygnet Views and provide senior medical cover on our high dependency complex care services for men and women with learning disabilities, associated complex needs and who may have behaviours that challenge. The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines. Cygnet Manor is our 20 bed service for men based in Shirebrook, Nottinghamshire and Cygnet views is our 10 bed service for women in Matlock, Derbyshire This is a full-time position with 0.2 WTE as Medical Director and 0.8 WTE as Consultant Psychiatrist. In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist. At Cygnet, you'll enjoy excellent professional development, shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Main duties and Responsibilities As a Medical Director you will: Ensure optimal clinical outcomes for the people in our care Lead on all aspects of clinical practice & serve as an example of operational excellence Provide leadership for medical staff on both professional and managerial issues whilst monitoring their performance Supervision of all consultants and ensuring consultants are supervising SDs and ASs Provide expert knowledge & support within the service & to the wider team Ensure quality & compliance with internal & external standards & regulations Work with colleagues to provide integrated, whole person treatment & care Coach, mentor & train colleagues Ensure regular communication and meetings with medical staff Assist in recruitment and retention of medical staff to provide a high quality clinical service Ensure that medical staff are involved in hospital clinical governance Work in conjunction with hospital managers to lead on the successful implementation of CQC outcomes for 4, 7 and 9 Chair medical advisory committee meetings and attend Cygnet Medical Directors meetings Liaise with Responsible Officer and Regional Medical Director in respect of concerns about fitness to practice issues for medical staff As a Consultant Psychiatrist you will: Lead on the provision of high quality care to the service users admitted to insert service Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff. Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team Assess referrals & undertake mental state examinations of service users Undertake appropriate investigations, diagnosis & treatment Conduct ward rounds, patient reviews & clinical audits Lead the implementation of risk assessment, risk management & embed clinical governance within the service Supervise reports for Mental Health Act tribunals & managers' hearings & attend hearings Liaise with the Ministry of Justice for transfer of patients and approval of leave as required Good maintenance of patient records To ensure and maintain regular communications with the Site Medical Director and Hospital Manager To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports. Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists. Contribute to insert frequency Telephone On call rota Why Cygnet? We'll offer you Generous annual leave entitlement that increases with length of service 5 days study leave, study budget and in-house CPD/ peer group programme Company paid Life Assurance scheme covering 3x salary Contributory pension scheme Research opportunities to include publishing in The Cygnet Journal (Cygnet's co-produced peer review journal) and joining the Cygnet Research & Development Group Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme Opportunity to lead and participate in QI & Audit initiatives Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card Free meals, on-site parking and EAP support Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy Electric Car Scheme We are looking for someone who is Fully GMC registered & MBBS (or equivalent) qualified Registered on the specialist register (CCT/CESR), Section 12 and AC StatusExperienced & knowledgeable in Learning Disability PsychiatryKnowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of CapacityA first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notesCommitted to continued professional developmentExperience in leadership & management Able to work as part of a multi-disc
Job Title: Ventilation / Air Hygiene Sales / Account Manager Location: Enfield, Greater London Salary/Benefits: 40k - 80k (OTE) + Training & Benefits A leading name within the Ventilation / Air Hygiene industry is recruiting for a switched-on Sales / Account Manager in the South East region. The role is pivotal to the continued growth of the company's client portfolio. They are seeking an individual who holds a proven success rate within the industry and a positive attitude, who can integrate well into their established team. Applicants must be able to demonstrate a strong sales acumen and a desire for success. You will be joining a well-known name within the industry, who holds a national presence. The successful applicant can expect attractive salaries and comprehensive benefits packages, including the use of a company vehicle and pension scheme. Our client can consider candidates from the following locations: Enfield, Potters Bar, Harlow, Epping, Chigwell, Romford, Hornchurch, Ilford, Barking, Billericay, Basildon, Bishop's Stortford, Hatfield, Welwyn Garden City, St Albans, Luton, Watford, Harrow, Wembley, Slough, Windsor, Reading, Bracknell, Hounslow, Twickenham, Kingston upon Thames, Mitcham, Croydon, Sutton, Epsom, Woking, Croydon, Bromley, Orpington, Sidcup, Erith, Dartford, Grays, Tilbury. Experience / Qualifications: - Strong experience working as a Ventilation / Air Hygiene Sales / Account Manager - Fully conversant in technical guidelines, such as: TR19 and BS9999 guidelines - Experience using a range of sales techniques - Excellent client-facing skills - Strong literacy and numeracy skills - Proficient in the use of IT applications / software, such as: Microsoft Office Suite - Professional manner The Role: - Overseeing new and existing client accounts for Ventilation, Air Hygiene and Fire Damper clients - Selling TR19 services, ventilation cleans, damper testing and remedial services to prospective clients - Managing the servicing of existing client contracts, ensuring deadlines are met - Identifying new client leads and business opportunities through referrals, social media, cold calling - Contacting potential new clients to establish new contracts - Meeting with clients to renew and negotiate contracts - Attending sites to scope for works and gather information for pending bids - Producing highly detailed bids and presenting to clients - Answering any technical / logistical queries from clients - Monitoring the performance of site engineers to ensure works are completed to a high standard - Attending regular sales performance meetings - Travelling to site to undertake risk assessments and method statements Future Select are recruiting in the Compliance / Environmental industry, including: LEV / Critical Air / Clean Air / Air Hygiene / Fire Safety; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. Future Select Copyright 2025
Oct 04, 2025
Full time
Job Title: Ventilation / Air Hygiene Sales / Account Manager Location: Enfield, Greater London Salary/Benefits: 40k - 80k (OTE) + Training & Benefits A leading name within the Ventilation / Air Hygiene industry is recruiting for a switched-on Sales / Account Manager in the South East region. The role is pivotal to the continued growth of the company's client portfolio. They are seeking an individual who holds a proven success rate within the industry and a positive attitude, who can integrate well into their established team. Applicants must be able to demonstrate a strong sales acumen and a desire for success. You will be joining a well-known name within the industry, who holds a national presence. The successful applicant can expect attractive salaries and comprehensive benefits packages, including the use of a company vehicle and pension scheme. Our client can consider candidates from the following locations: Enfield, Potters Bar, Harlow, Epping, Chigwell, Romford, Hornchurch, Ilford, Barking, Billericay, Basildon, Bishop's Stortford, Hatfield, Welwyn Garden City, St Albans, Luton, Watford, Harrow, Wembley, Slough, Windsor, Reading, Bracknell, Hounslow, Twickenham, Kingston upon Thames, Mitcham, Croydon, Sutton, Epsom, Woking, Croydon, Bromley, Orpington, Sidcup, Erith, Dartford, Grays, Tilbury. Experience / Qualifications: - Strong experience working as a Ventilation / Air Hygiene Sales / Account Manager - Fully conversant in technical guidelines, such as: TR19 and BS9999 guidelines - Experience using a range of sales techniques - Excellent client-facing skills - Strong literacy and numeracy skills - Proficient in the use of IT applications / software, such as: Microsoft Office Suite - Professional manner The Role: - Overseeing new and existing client accounts for Ventilation, Air Hygiene and Fire Damper clients - Selling TR19 services, ventilation cleans, damper testing and remedial services to prospective clients - Managing the servicing of existing client contracts, ensuring deadlines are met - Identifying new client leads and business opportunities through referrals, social media, cold calling - Contacting potential new clients to establish new contracts - Meeting with clients to renew and negotiate contracts - Attending sites to scope for works and gather information for pending bids - Producing highly detailed bids and presenting to clients - Answering any technical / logistical queries from clients - Monitoring the performance of site engineers to ensure works are completed to a high standard - Attending regular sales performance meetings - Travelling to site to undertake risk assessments and method statements Future Select are recruiting in the Compliance / Environmental industry, including: LEV / Critical Air / Clean Air / Air Hygiene / Fire Safety; we work with the best clients & candidates and supply the majority of permanent jobs in the market. We would be interested in speaking to candidates with experience in any disciplines from Risk Assessors, Service Engineers, Account Managers and Business Development/Operational Managers through to Director level. Future Select Copyright 2025
Registered Manager Residential Care Home (Learning Disabilities) Location: Ringmer, East Sussex Salary: £32,000 £36,000 per annum (dependent on experience) Job Type: Full-Time, Permanent We are seeking a passionate and experienced Registered Manager to lead a 6-bed residential care home in Ringmer, East Sussex, supporting adults with learning disabilities. This is an excellent opportunity for an experienced manager to join a dedicated team and make a real difference to people s lives. About the Service The home provides high-quality, person-centred support designed to empower individuals to live fulfilling, independent lives with dignity and respect. We pride ourselves on creating a safe, supportive, and welcoming environment for both residents and staff. Key Responsibilities: Lead and manage the day-to-day operations of the service, ensuring compliance with CQC and regulatory standards. Maintain full occupancy through effective referral assessments and positive partnerships with local authorities. Provide strong leadership to staff, including recruitment, supervision, and performance management. Ensure high-quality, personalised care tailored to each individual s needs. Manage budgets effectively, achieving financial targets and minimising agency use. Promote a culture of continuous improvement, learning, and person-centred care. Requirements: NVQ Level 5 in Leadership for Health and Social Care (or working towards). Previous experience as a Registered Manager or Deputy Manager in a residential care setting. Strong understanding of CQC standards and regulatory frameworks. Proven leadership, operational, and financial management skills. Experience supporting individuals with learning disabilities is highly desirable. What s on Offer: Competitive salary of £32,000 £36,000 (dependent on experience). Ongoing training and professional development. Supportive and values-driven working culture. Opportunity to make a meaningful impact in the lives of adults with learning disabilities. If you are a motivated leader with a passion for high-quality care, we would love to hear from you INDHC
Oct 03, 2025
Full time
Registered Manager Residential Care Home (Learning Disabilities) Location: Ringmer, East Sussex Salary: £32,000 £36,000 per annum (dependent on experience) Job Type: Full-Time, Permanent We are seeking a passionate and experienced Registered Manager to lead a 6-bed residential care home in Ringmer, East Sussex, supporting adults with learning disabilities. This is an excellent opportunity for an experienced manager to join a dedicated team and make a real difference to people s lives. About the Service The home provides high-quality, person-centred support designed to empower individuals to live fulfilling, independent lives with dignity and respect. We pride ourselves on creating a safe, supportive, and welcoming environment for both residents and staff. Key Responsibilities: Lead and manage the day-to-day operations of the service, ensuring compliance with CQC and regulatory standards. Maintain full occupancy through effective referral assessments and positive partnerships with local authorities. Provide strong leadership to staff, including recruitment, supervision, and performance management. Ensure high-quality, personalised care tailored to each individual s needs. Manage budgets effectively, achieving financial targets and minimising agency use. Promote a culture of continuous improvement, learning, and person-centred care. Requirements: NVQ Level 5 in Leadership for Health and Social Care (or working towards). Previous experience as a Registered Manager or Deputy Manager in a residential care setting. Strong understanding of CQC standards and regulatory frameworks. Proven leadership, operational, and financial management skills. Experience supporting individuals with learning disabilities is highly desirable. What s on Offer: Competitive salary of £32,000 £36,000 (dependent on experience). Ongoing training and professional development. Supportive and values-driven working culture. Opportunity to make a meaningful impact in the lives of adults with learning disabilities. If you are a motivated leader with a passion for high-quality care, we would love to hear from you INDHC
Facilities Manager Salary: 35,000 - 45,000 Permanent 40 hours per week (Monday - Friday) Covering sites across South Wales, South West & the Midlands About the Role Are you an experienced and proactive Facilities Manager looking for a hands-on role with responsibility across multiple sites? Our client is seeking a dedicated professional to manage the maintenance, safety, and smooth operation of their facilities throughout the UK. You will oversee external contractors, coordinate planned and reactive maintenance, and ensure all sites remain compliant and fully operational. Key Responsibilities Manage and liaise with external contractors to ensure timely, safe, and high-quality delivery of work. Oversee maintenance and repairs of electrical systems, equipment, and site fixtures. Conduct occasional general maintenance tasks including plumbing, carpentry, painting, and mechanical repairs. Collaborate closely with the Health & Safety Manager to maintain compliance and carry out risk assessments. Ensure critical systems such as lighting, fire alarms, and smoke detection are fully operational at all times. Travel regularly to sites across South Wales, South West England, and the Midlands. What We're Looking For Minimum of 2 years' experience as a Facilities Manager or in a similar hands-on role. Strong knowledge of building maintenance and facilities systems. Solid understanding of health and safety regulations and compliance. Proven experience managing and coordinating external contractors. Full UK driving licence essential. Benefits 250 referral reward for recommending new employees. Regular competitions with cash prizes. Employee discounts for friends and family. Ongoing learning and development opportunities. Clear career progression pathways. Free on-site parking. Interested in joining a growing company with great benefits? Apply now to become a key part of a dynamic team managing facilities across multiple locations! Acorn by Synergie acts as an employment agency for permanent recruitment.
Oct 02, 2025
Full time
Facilities Manager Salary: 35,000 - 45,000 Permanent 40 hours per week (Monday - Friday) Covering sites across South Wales, South West & the Midlands About the Role Are you an experienced and proactive Facilities Manager looking for a hands-on role with responsibility across multiple sites? Our client is seeking a dedicated professional to manage the maintenance, safety, and smooth operation of their facilities throughout the UK. You will oversee external contractors, coordinate planned and reactive maintenance, and ensure all sites remain compliant and fully operational. Key Responsibilities Manage and liaise with external contractors to ensure timely, safe, and high-quality delivery of work. Oversee maintenance and repairs of electrical systems, equipment, and site fixtures. Conduct occasional general maintenance tasks including plumbing, carpentry, painting, and mechanical repairs. Collaborate closely with the Health & Safety Manager to maintain compliance and carry out risk assessments. Ensure critical systems such as lighting, fire alarms, and smoke detection are fully operational at all times. Travel regularly to sites across South Wales, South West England, and the Midlands. What We're Looking For Minimum of 2 years' experience as a Facilities Manager or in a similar hands-on role. Strong knowledge of building maintenance and facilities systems. Solid understanding of health and safety regulations and compliance. Proven experience managing and coordinating external contractors. Full UK driving licence essential. Benefits 250 referral reward for recommending new employees. Regular competitions with cash prizes. Employee discounts for friends and family. Ongoing learning and development opportunities. Clear career progression pathways. Free on-site parking. Interested in joining a growing company with great benefits? Apply now to become a key part of a dynamic team managing facilities across multiple locations! Acorn by Synergie acts as an employment agency for permanent recruitment.
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
Sep 22, 2025
Full time
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
