CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 05, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Feb 05, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in the City of London. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
UK HQ, 40 High Street, Street, Somerset, United Kingdom Job Description Posted Monday, February 2, 2026 at 12:00 AM Location Street, Somerset BA16 0EQ Role Purpose The Facilities Manager is responsible for the effective and efficient management of the physical environment across Clarks' property holdings, including the UK Corporate/HQ, Westway Distribution Centre, London Office, and Lime Cottages. The role ensures operational capability is maintained, risks to business and infrastructure are minimized, and all facilities services are delivered to the highest standards. Key Responsibilities Property & Environment Management Oversee the day-to-day management of all Clarks property holdings, ensuring safe, compliant, and efficient environments. Proactively identify and implement solutions to maintain operational capability and eliminate high levels of risk to business and infrastructure. Ensure sites are optimised in terms of space planning and energy efficiency. Team Management Oversee the line management of all internal Clarks security and postal employees as required ensuring the highest level of service to Clarks is provided. Outsourced Facilities & Soft Services Management Manage the relationship with the outsourced facilities management company, ensuring strict adherence to agreed service level agreements (SLAs) and standards. Manage the relationship with soft services contractors (catering, security, cleaning, and any other services that will transfer directly to Clarks post-CBRE). Monitor and review performance using key information such as SLAs and key performance indicators (KPIs). Organise and oversee both routine and corrective maintenance work, ensuring minimal disruption to business operations. Liaise with third-party contractors to ensure all work is completed on time, to specification, and in compliance with health and safety regulations. Maintain and update the asset register, ensuring all maintenance activities are logged and compliant. Maintain a comprehensive list of approved third-party contractors and suppliers. Ensure all works quoted have a benchmark and that competitive quotes are obtained for comparison. Arrange and coordinate office moves, ensuring minimal disruption and efficient use of space. Continuously review and optimise site layouts for space utilisation and energy efficiency. Budget & Financial Management Compile, manage, and maintain facilities management budgets, ensuring cost-effective delivery of services. Track expenditure, forecast future requirements, and report on budget performance. Manage the performance of approved contractors and suppliers, monitoring delivery against SLAs and KPIs. Conduct regular reviews and escalate issues as necessary to ensure continuous improvement. Compliance & Health & Safety Ensure all facilities management activities comply with relevant health and safety legislation and company policies. Project Management Lead and deliver facilities-related projects, ensuring they are completed on time, within budget, and deliver business benefits. Coordinate with internal and external stakeholders to ensure successful project outcomes. Prepare and deliver project documentation, reports, and updates to senior management. Reporting & Documentation Prepare regular reports on facilities operations, contractor performance, and budget status for senior management. Maintain accurate records, documentation, and compliance logs. Skills & Experience Proven experience in facilities management across multi-site property portfolios. Strong knowledge of building services, maintenance, and health & safety regulations. Experience managing outsourced facilities management providers, soft services, and third-party contractors. Excellent organisational, negotiation, and communication skills. Financial acumen with experience in budget management and reporting. Proficient in facilities management systems and Microsoft Office suite. Demonstrated project management skills, with a track record of delivering projects on time and within budget. Personal Attributes Proactive and solutions-oriented. Strong leadership and stakeholder management skills. High attention to detail and commitment to quality. Ability to work under pressure and manage multiple priorities. At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England,Clarkshasredefinedshoemaking since its foundation in 1825,when James and Cyrus Clark made a slipper from sheepskin off-cutsand forever transformed the future of footwear. Sparking revolutions and defining generations,ourarchive of over 25,000shoesincludes the inimitableClarksDesert Boot andClarksWallabee .And every pair wedesign todayusesthe sameground-breaking combination of invention andcraftsmanshipthat started it all. Progress is woven into our DNA.Whetherwe'repioneeringcutting-edgecomfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs,we'realways stridingforward. Join us in 2026as we celebrateover200 years of givingpeople the freedom to move comfortably, proudly commemorating our legacy of craft, innovation,and impact-and looking boldly ahead, too. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. UK HQ, 40 High Street, Street, Somerset, United Kingdom
Feb 05, 2026
Full time
UK HQ, 40 High Street, Street, Somerset, United Kingdom Job Description Posted Monday, February 2, 2026 at 12:00 AM Location Street, Somerset BA16 0EQ Role Purpose The Facilities Manager is responsible for the effective and efficient management of the physical environment across Clarks' property holdings, including the UK Corporate/HQ, Westway Distribution Centre, London Office, and Lime Cottages. The role ensures operational capability is maintained, risks to business and infrastructure are minimized, and all facilities services are delivered to the highest standards. Key Responsibilities Property & Environment Management Oversee the day-to-day management of all Clarks property holdings, ensuring safe, compliant, and efficient environments. Proactively identify and implement solutions to maintain operational capability and eliminate high levels of risk to business and infrastructure. Ensure sites are optimised in terms of space planning and energy efficiency. Team Management Oversee the line management of all internal Clarks security and postal employees as required ensuring the highest level of service to Clarks is provided. Outsourced Facilities & Soft Services Management Manage the relationship with the outsourced facilities management company, ensuring strict adherence to agreed service level agreements (SLAs) and standards. Manage the relationship with soft services contractors (catering, security, cleaning, and any other services that will transfer directly to Clarks post-CBRE). Monitor and review performance using key information such as SLAs and key performance indicators (KPIs). Organise and oversee both routine and corrective maintenance work, ensuring minimal disruption to business operations. Liaise with third-party contractors to ensure all work is completed on time, to specification, and in compliance with health and safety regulations. Maintain and update the asset register, ensuring all maintenance activities are logged and compliant. Maintain a comprehensive list of approved third-party contractors and suppliers. Ensure all works quoted have a benchmark and that competitive quotes are obtained for comparison. Arrange and coordinate office moves, ensuring minimal disruption and efficient use of space. Continuously review and optimise site layouts for space utilisation and energy efficiency. Budget & Financial Management Compile, manage, and maintain facilities management budgets, ensuring cost-effective delivery of services. Track expenditure, forecast future requirements, and report on budget performance. Manage the performance of approved contractors and suppliers, monitoring delivery against SLAs and KPIs. Conduct regular reviews and escalate issues as necessary to ensure continuous improvement. Compliance & Health & Safety Ensure all facilities management activities comply with relevant health and safety legislation and company policies. Project Management Lead and deliver facilities-related projects, ensuring they are completed on time, within budget, and deliver business benefits. Coordinate with internal and external stakeholders to ensure successful project outcomes. Prepare and deliver project documentation, reports, and updates to senior management. Reporting & Documentation Prepare regular reports on facilities operations, contractor performance, and budget status for senior management. Maintain accurate records, documentation, and compliance logs. Skills & Experience Proven experience in facilities management across multi-site property portfolios. Strong knowledge of building services, maintenance, and health & safety regulations. Experience managing outsourced facilities management providers, soft services, and third-party contractors. Excellent organisational, negotiation, and communication skills. Financial acumen with experience in budget management and reporting. Proficient in facilities management systems and Microsoft Office suite. Demonstrated project management skills, with a track record of delivering projects on time and within budget. Personal Attributes Proactive and solutions-oriented. Strong leadership and stakeholder management skills. High attention to detail and commitment to quality. Ability to work under pressure and manage multiple priorities. At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England,Clarkshasredefinedshoemaking since its foundation in 1825,when James and Cyrus Clark made a slipper from sheepskin off-cutsand forever transformed the future of footwear. Sparking revolutions and defining generations,ourarchive of over 25,000shoesincludes the inimitableClarksDesert Boot andClarksWallabee .And every pair wedesign todayusesthe sameground-breaking combination of invention andcraftsmanshipthat started it all. Progress is woven into our DNA.Whetherwe'repioneeringcutting-edgecomfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs,we'realways stridingforward. Join us in 2026as we celebrateover200 years of givingpeople the freedom to move comfortably, proudly commemorating our legacy of craft, innovation,and impact-and looking boldly ahead, too. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. UK HQ, 40 High Street, Street, Somerset, United Kingdom
Job Description Posted Monday 2 February 2026 at 00:00 Location Street, Somerset BA16 0EQ Role Purpose The Facilities Manager is responsible for the effective and efficient management of the physical environment across Clarks' property holdings, including the UK Corporate/HQ, Westway Distribution Centre, London Office, and Lime Cottages. The role ensures operational capability is maintained, risks to business and infrastructure are minimized, and all facilities services are delivered to the highest standards. Key Responsibilities Property & Environment Management Oversee the day-to-day management of all Clarks property holdings, ensuring safe, compliant, and efficient environments. Proactively identify and implement solutions to maintain operational capability and eliminate high levels of risk to business and infrastructure. Ensure sites are optimised in terms of space planning and energy efficiency. Team Management Oversee the line management of all internal Clarks security and postal employees as required ensuring the highest level of service to Clarks is provided. Outsourced Facilities & Soft Services Management Manage the relationship with the outsourced facilities management company, ensuring strict adherence to agreed service level agreements (SLAs) and standards. Manage the relationship with soft services contractors (catering, security, cleaning, and any other services that will transfer directly to Clarks post-CBRE). Monitor and review performance using key information such as SLAs and key performance indicators (KPIs). Organise and oversee both routine and corrective maintenance work, ensuring minimal disruption to business operations. Liaise with third-party contractors to ensure all work is completed on time, to specification, and in compliance with health and safety regulations. Maintain and update the asset register, ensuring all maintenance activities are logged and compliant. Maintain a comprehensive list of approved third-party contractors and suppliers. Ensure all works quoted have a benchmark and that competitive quotes are obtained for comparison. Arrange and coordinate office moves, ensuring minimal disruption and efficient use of space. Continuously review and optimise site layouts for space utilisation and energy efficiency. Budget & Financial Management Compile, manage, and maintain facilities management budgets, ensuring cost-effective delivery of services. Track expenditure, forecast future requirements, and report on budget performance. Manage the performance of approved contractors and suppliers, monitoring delivery against SLAs and KPIs. Conduct regular reviews and escalate issues as necessary to ensure continuous improvement. Compliance & Health & Safety Ensure all facilities management activities comply with relevant health and safety legislation and company policies. Project Management Lead and deliver facilities-related projects, ensuring they are completed on time, within budget, and deliver business benefits. Coordinate with internal and external stakeholders to ensure successful project outcomes. Prepare and deliver project documentation, reports, and updates to senior management. Reporting & Documentation Prepare regular reports on facilities operations, contractor performance, and budget status for senior management. Maintain accurate records, documentation, and compliance logs. Skills & Experience Proven experience in facilities management across multi-site property portfolios. Strong knowledge of building services, maintenance, and health & safety regulations. Experience managing outsourced facilities management providers, soft services, and third-party contractors. Excellent organisational, negotiation, and communication skills. Financial acumen with experience in budget management and reporting. Proficient in facilities management systems and Microsoft Office suite. Demonstrated project management skills, with a track record of delivering projects on time and within budget. Personal Attributes Proactive and solutions-oriented. Strong leadership and stakeholder management skills. High attention to detail and commitment to quality. Ability to work under pressure and manage multiple priorities. At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England,Clarkshasredefinedshoemaking since its foundation in 1825,when James and Cyrus Clark made a slipper from sheepskin off-cutsand forever transformed the future of footwear. Sparking revolutions and defining generations,ourarchive of over 25,000shoesincludes the inimitableClarksDesert Boot andClarksWallabee .And every pair wedesign todayusesthe sameground-breaking combination of invention andcraftsmanshipthat started it all. Progress is woven into our DNA.Whetherwe'repioneeringcutting-edgecomfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs,we'realways stridingforward. Join us in 2026as we celebrateover200 years of givingpeople the freedom to move comfortably, proudly commemorating our legacy of craft, innovation,and impact-and looking boldly ahead, too. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. UK HQ, 40 High Street, Street, Somerset, United Kingdom
Feb 05, 2026
Full time
Job Description Posted Monday 2 February 2026 at 00:00 Location Street, Somerset BA16 0EQ Role Purpose The Facilities Manager is responsible for the effective and efficient management of the physical environment across Clarks' property holdings, including the UK Corporate/HQ, Westway Distribution Centre, London Office, and Lime Cottages. The role ensures operational capability is maintained, risks to business and infrastructure are minimized, and all facilities services are delivered to the highest standards. Key Responsibilities Property & Environment Management Oversee the day-to-day management of all Clarks property holdings, ensuring safe, compliant, and efficient environments. Proactively identify and implement solutions to maintain operational capability and eliminate high levels of risk to business and infrastructure. Ensure sites are optimised in terms of space planning and energy efficiency. Team Management Oversee the line management of all internal Clarks security and postal employees as required ensuring the highest level of service to Clarks is provided. Outsourced Facilities & Soft Services Management Manage the relationship with the outsourced facilities management company, ensuring strict adherence to agreed service level agreements (SLAs) and standards. Manage the relationship with soft services contractors (catering, security, cleaning, and any other services that will transfer directly to Clarks post-CBRE). Monitor and review performance using key information such as SLAs and key performance indicators (KPIs). Organise and oversee both routine and corrective maintenance work, ensuring minimal disruption to business operations. Liaise with third-party contractors to ensure all work is completed on time, to specification, and in compliance with health and safety regulations. Maintain and update the asset register, ensuring all maintenance activities are logged and compliant. Maintain a comprehensive list of approved third-party contractors and suppliers. Ensure all works quoted have a benchmark and that competitive quotes are obtained for comparison. Arrange and coordinate office moves, ensuring minimal disruption and efficient use of space. Continuously review and optimise site layouts for space utilisation and energy efficiency. Budget & Financial Management Compile, manage, and maintain facilities management budgets, ensuring cost-effective delivery of services. Track expenditure, forecast future requirements, and report on budget performance. Manage the performance of approved contractors and suppliers, monitoring delivery against SLAs and KPIs. Conduct regular reviews and escalate issues as necessary to ensure continuous improvement. Compliance & Health & Safety Ensure all facilities management activities comply with relevant health and safety legislation and company policies. Project Management Lead and deliver facilities-related projects, ensuring they are completed on time, within budget, and deliver business benefits. Coordinate with internal and external stakeholders to ensure successful project outcomes. Prepare and deliver project documentation, reports, and updates to senior management. Reporting & Documentation Prepare regular reports on facilities operations, contractor performance, and budget status for senior management. Maintain accurate records, documentation, and compliance logs. Skills & Experience Proven experience in facilities management across multi-site property portfolios. Strong knowledge of building services, maintenance, and health & safety regulations. Experience managing outsourced facilities management providers, soft services, and third-party contractors. Excellent organisational, negotiation, and communication skills. Financial acumen with experience in budget management and reporting. Proficient in facilities management systems and Microsoft Office suite. Demonstrated project management skills, with a track record of delivering projects on time and within budget. Personal Attributes Proactive and solutions-oriented. Strong leadership and stakeholder management skills. High attention to detail and commitment to quality. Ability to work under pressure and manage multiple priorities. At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England,Clarkshasredefinedshoemaking since its foundation in 1825,when James and Cyrus Clark made a slipper from sheepskin off-cutsand forever transformed the future of footwear. Sparking revolutions and defining generations,ourarchive of over 25,000shoesincludes the inimitableClarksDesert Boot andClarksWallabee .And every pair wedesign todayusesthe sameground-breaking combination of invention andcraftsmanshipthat started it all. Progress is woven into our DNA.Whetherwe'repioneeringcutting-edgecomfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs,we'realways stridingforward. Join us in 2026as we celebrateover200 years of givingpeople the freedom to move comfortably, proudly commemorating our legacy of craft, innovation,and impact-and looking boldly ahead, too. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. UK HQ, 40 High Street, Street, Somerset, United Kingdom
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 05, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Head of 105 Victoria Street page is loaded Head of 105 Victoria Streetremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ477389 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is recruiting for the Head of 105 Victoria Street This career-defining role positions you as the strategic leader and operational champion of 105 Victoria Street, London's ground-breaking 500,000 sq ft net-zero carbon office development. As Head of 105 Victoria Street, you will guide this exceptional property from its final mobilisation stages through to becoming a world-class operational destination that sets new industry benchmarks.You will serve as the primary ambassador for this sustainable landmark, orchestrating the seamless delivery of services across a complex mixed-use environment that includes cutting-edge amenities, an urban farm, publicly accessible spaces, and state-of-the-art wellness facilities. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees, and this role exemplifies that commitment as you lead the transformation of how people experience the modern workplace. Your expertise will drive the creation of an exceptional community hub targeting BREEAM 'Outstanding' and WELL 'Platinum' certifications, while managing multi-million-pound budgets and fostering collaborative partnerships with diverse stakeholders. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will embody this as you build unified teams spanning JLL employees and third-party service partners to deliver unparalleled client and occupier experiences. Responsibilities: Lead strategic planning and operational excellence initiatives across all building systems, amenities, and service delivery functions Manage comprehensive service charge budgets, financial reporting, and year-end reconciliations while identifying commercial opportunities and cost optimisation strategies Build and nurture exceptional relationships with property owners, occupiers, and key stakeholders through regular engagement and proactive communication Oversee the mobilisation and transition of building operations from construction completion to full operational capacity Coordinate and manage performance of multiple third-party service contractors through KPI monitoring, regular reviews, and partnership development Ensure full compliance with health and safety regulations, building standards, and statutory requirements while maintaining meticulous audit-ready documentation Develop and execute community engagement strategies, events programming, and occupier experience initiatives that enhance satisfaction and retention Champion sustainability and ESG programmes aligned with the building's net-zero carbon objectives and certification targets Mentor and develop a high performing team of both direct reports and service partners, while fostering a collaborative 'One Team' approach. Required qualifications: Proven experience as a General Manager or senior operational leader in Grade A commercial property management Demonstrated track record of successfully mobilising and launching new premium office developments from construction to full operation Strong financial management capabilities with experience overseeing multi-million-pound service charge budgets and CAPEX projects Comprehensive knowledge of building systems including HVAC, lifts, security, and M&E operations in complex commercial environments Excellent stakeholder management skills with experience building relationships with property owners, occupiers, and service partners In-depth understanding of health and safety regulations, building compliance, and statutory requirements for commercial properties Experience managing multiple third-party service contractors through procurement, performance monitoring, and contract management Strong commercial acumen with ability to identify cost-saving opportunities while maintaining service excellence standards Preferred qualifications: Professional qualifications such as RICS, IWFM, or equivalent property/facilities management credentials Experience with sustainable building operations, BREEAM, WELL certifications, NABERS 5.5 or ESG programme implementation Background in mixed-use developments incorporating retail, hospitality, or community spaces alongside office environments Proven track record in customer experience strategy development and community building within commercial properties Experience with property management software systems and data analytics for performance measurement Strong presentation and communication skills with experience reporting to senior stakeholders and boards Knowledge of London commercial property market dynamics and regulatory environment Bachelor's degree in Property Management, Facilities Management, Business Administration, or related field Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build,
Feb 05, 2026
Full time
Head of 105 Victoria Street page is loaded Head of 105 Victoria Streetremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ477389 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is recruiting for the Head of 105 Victoria Street This career-defining role positions you as the strategic leader and operational champion of 105 Victoria Street, London's ground-breaking 500,000 sq ft net-zero carbon office development. As Head of 105 Victoria Street, you will guide this exceptional property from its final mobilisation stages through to becoming a world-class operational destination that sets new industry benchmarks.You will serve as the primary ambassador for this sustainable landmark, orchestrating the seamless delivery of services across a complex mixed-use environment that includes cutting-edge amenities, an urban farm, publicly accessible spaces, and state-of-the-art wellness facilities. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees, and this role exemplifies that commitment as you lead the transformation of how people experience the modern workplace. Your expertise will drive the creation of an exceptional community hub targeting BREEAM 'Outstanding' and WELL 'Platinum' certifications, while managing multi-million-pound budgets and fostering collaborative partnerships with diverse stakeholders. What sets JLL apart is our culture of collaboration, locally and across the globe, and you will embody this as you build unified teams spanning JLL employees and third-party service partners to deliver unparalleled client and occupier experiences. Responsibilities: Lead strategic planning and operational excellence initiatives across all building systems, amenities, and service delivery functions Manage comprehensive service charge budgets, financial reporting, and year-end reconciliations while identifying commercial opportunities and cost optimisation strategies Build and nurture exceptional relationships with property owners, occupiers, and key stakeholders through regular engagement and proactive communication Oversee the mobilisation and transition of building operations from construction completion to full operational capacity Coordinate and manage performance of multiple third-party service contractors through KPI monitoring, regular reviews, and partnership development Ensure full compliance with health and safety regulations, building standards, and statutory requirements while maintaining meticulous audit-ready documentation Develop and execute community engagement strategies, events programming, and occupier experience initiatives that enhance satisfaction and retention Champion sustainability and ESG programmes aligned with the building's net-zero carbon objectives and certification targets Mentor and develop a high performing team of both direct reports and service partners, while fostering a collaborative 'One Team' approach. Required qualifications: Proven experience as a General Manager or senior operational leader in Grade A commercial property management Demonstrated track record of successfully mobilising and launching new premium office developments from construction to full operation Strong financial management capabilities with experience overseeing multi-million-pound service charge budgets and CAPEX projects Comprehensive knowledge of building systems including HVAC, lifts, security, and M&E operations in complex commercial environments Excellent stakeholder management skills with experience building relationships with property owners, occupiers, and service partners In-depth understanding of health and safety regulations, building compliance, and statutory requirements for commercial properties Experience managing multiple third-party service contractors through procurement, performance monitoring, and contract management Strong commercial acumen with ability to identify cost-saving opportunities while maintaining service excellence standards Preferred qualifications: Professional qualifications such as RICS, IWFM, or equivalent property/facilities management credentials Experience with sustainable building operations, BREEAM, WELL certifications, NABERS 5.5 or ESG programme implementation Background in mixed-use developments incorporating retail, hospitality, or community spaces alongside office environments Proven track record in customer experience strategy development and community building within commercial properties Experience with property management software systems and data analytics for performance measurement Strong presentation and communication skills with experience reporting to senior stakeholders and boards Knowledge of London commercial property market dynamics and regulatory environment Bachelor's degree in Property Management, Facilities Management, Business Administration, or related field Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build,
Multiskilled Technician Location: Central Bristol Salary: £40,000-£42,000 Hours: Monday-Friday About the Employer A leading global workplace and real-estate solutions provider delivering best-in-class FM services. You ll join a high-performing team known for technical excellence, innovation, and exceptional customer experience. The Role We are seeking a fully qualified Multiskilled Technician to deliver reactive and planned maintenance across building engineering services. Supporting the Technical Supervisor and Workplace Experience Manager, you ll ensure the site operates safely, efficiently, and to the highest standards. This is a dual mechanical & electrical role requiring BSth Edition competency and good mechanical/plumbing skills. Key Responsibilities Deliver planned and reactive maintenance across electrical, mechanical, plumbing and building fabric disciplines. Ensure compliance with H&S, environmental, quality and COSHH requirements; complete all necessary risk assessments. Fault find, diagnose and repair using technical drawings and manufacturer manuals. Complete electrical works including maintenance, testing and installation. Support small works projects and assist with snagging and handovers. Undertake the role of Authorised Person (AP) for Control of Works. Maintain accurate records, logbooks, and IFM system updates. Liaise with the Helpdesk to ensure timely responses to PPM and reactive tasks. Monitor subcontractor performance and ensure high standards of service delivery. Conduct daily building walks to ensure compliance, safety and presentation standards. Maintain stock levels and ensure test equipment is calibrated. Support junior/less experienced team members including apprentices. Person Specification Prior experience in facilities maintenance within a commercial environment. Apprentice-trained engineer or equivalent. BSth Edition (essential). Strong understanding of Health & Safety legislation. Excellent communication, customer service and attention to detail. Ability to prioritise, multitask and work effectively in a high-pressure environment. Confident in handling conflict, crisis situations and building stakeholder relationships. A proactive mindset with a passion for continuous improvement. Team-focused, reliable, discreet, and committed to delivering outstanding service. If this role is of interest, please apply or reach out to Ryan Guy on (url removed) or (phone number removed).
Feb 05, 2026
Full time
Multiskilled Technician Location: Central Bristol Salary: £40,000-£42,000 Hours: Monday-Friday About the Employer A leading global workplace and real-estate solutions provider delivering best-in-class FM services. You ll join a high-performing team known for technical excellence, innovation, and exceptional customer experience. The Role We are seeking a fully qualified Multiskilled Technician to deliver reactive and planned maintenance across building engineering services. Supporting the Technical Supervisor and Workplace Experience Manager, you ll ensure the site operates safely, efficiently, and to the highest standards. This is a dual mechanical & electrical role requiring BSth Edition competency and good mechanical/plumbing skills. Key Responsibilities Deliver planned and reactive maintenance across electrical, mechanical, plumbing and building fabric disciplines. Ensure compliance with H&S, environmental, quality and COSHH requirements; complete all necessary risk assessments. Fault find, diagnose and repair using technical drawings and manufacturer manuals. Complete electrical works including maintenance, testing and installation. Support small works projects and assist with snagging and handovers. Undertake the role of Authorised Person (AP) for Control of Works. Maintain accurate records, logbooks, and IFM system updates. Liaise with the Helpdesk to ensure timely responses to PPM and reactive tasks. Monitor subcontractor performance and ensure high standards of service delivery. Conduct daily building walks to ensure compliance, safety and presentation standards. Maintain stock levels and ensure test equipment is calibrated. Support junior/less experienced team members including apprentices. Person Specification Prior experience in facilities maintenance within a commercial environment. Apprentice-trained engineer or equivalent. BSth Edition (essential). Strong understanding of Health & Safety legislation. Excellent communication, customer service and attention to detail. Ability to prioritise, multitask and work effectively in a high-pressure environment. Confident in handling conflict, crisis situations and building stakeholder relationships. A proactive mindset with a passion for continuous improvement. Team-focused, reliable, discreet, and committed to delivering outstanding service. If this role is of interest, please apply or reach out to Ryan Guy on (url removed) or (phone number removed).
Maintenance Supervisor (Hotel)£50,000 + Bonus + Progression + Training + Private Medical Insurance + Excellent Company BenefitsWest London, commutable from: Paddington, Brixton, Chelsea, Fulham, Ealing, Hackny, Stratford, Lambeth, Brixton, Hammersmith, Finsbury ParkAre you a Maintenance Supervisor looking to make a step up into a Engineering Manager position where you will lead a team of engineers for a rapidly growing global business.On offer is an excellent opportunity to join this forward-thinking company as they look to refurbish and expand the business in the coming yearsThe company are a household name, and they are renowned for their service in the hotel industry. They are now looking for a Engineering Manager for one of their hotels in London.You will be responsible for overseeing an engineering team as they are carry out maintenance, plumbing, lighting and air conditioning units in addition to project work and budgeting.This role would suit a Maintenance Supervisor or Engineering Manager, looking to join a fast-growing business with exciting expansion plans for the future and progression opportunities.The Role: Overseeing a team of engineers Maintenance of plumbing, lighting, AC and budgeting Hands on management role The Person: Maintenance Manager or Maintenance Supervisor From a hotels or facilities background Health and safety experience Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Feb 05, 2026
Full time
Maintenance Supervisor (Hotel)£50,000 + Bonus + Progression + Training + Private Medical Insurance + Excellent Company BenefitsWest London, commutable from: Paddington, Brixton, Chelsea, Fulham, Ealing, Hackny, Stratford, Lambeth, Brixton, Hammersmith, Finsbury ParkAre you a Maintenance Supervisor looking to make a step up into a Engineering Manager position where you will lead a team of engineers for a rapidly growing global business.On offer is an excellent opportunity to join this forward-thinking company as they look to refurbish and expand the business in the coming yearsThe company are a household name, and they are renowned for their service in the hotel industry. They are now looking for a Engineering Manager for one of their hotels in London.You will be responsible for overseeing an engineering team as they are carry out maintenance, plumbing, lighting and air conditioning units in addition to project work and budgeting.This role would suit a Maintenance Supervisor or Engineering Manager, looking to join a fast-growing business with exciting expansion plans for the future and progression opportunities.The Role: Overseeing a team of engineers Maintenance of plumbing, lighting, AC and budgeting Hands on management role The Person: Maintenance Manager or Maintenance Supervisor From a hotels or facilities background Health and safety experience Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Feb 05, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Bristol Are you passionate about handling critical supplier subcontracts? Do you have experience of providing commercial mentorship and would love the opportunity to work collaboratively with international suppliers? Salary: Circa £ 50,000 - £55,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Exciting opportunities have arisen within in the Major Equipment Procurement team to join our diverse department and work collaboratively with suppliers around the world! The department is fast-paced and dynamic - no two days are the same! This is a great opportunity to develop a broad skills, working globally, with future opportunities for career progression. We are seeking a Senior Procurement Manager to pro-actively lead a small team of procurement professionals who, in turn, lead multiple critical supplier work packages such as Rocket Motors, Launchers, Warheads, Seeker Systems and much more! As a Senior Procurement Manager, you will be empowered to ensure suppliers perform their contractual obligations in order to maintain MBDA's ability to meet its customer delivery landmarks and the MEP team are given the right support and tools to enable this to happen. You will lead a small team that are accountable for a portfolio of sophisticated sub-system equipment, services or technology suppliers, focussing on acquiring Value for Money (VfM) solutions, drafting and negotiating subcontracts and, once on contract, managing supplier programmes and subcontracts. You will establish effective relationships, at all levels, to embed collaborative working within both MBDA multifunctional project teams and the supplier's organisation, ensuring the selected solution is developed and delivered by the supplier to meet MBDA needs. Key aspects of the role involve: Crafting a clear vision for the team and Procurement Strategy. Providing Commercial/Contractual advice, mentorship (including advice on export control, Offset, Industrial Participation and Intellectual Property) and support to team members and internal customers. Synthesise multiple, often sophisticated inputs to establish direction and sustain value-added activities. Lead a team to ensure they are effectively directed at achievement of company and project objectives. Handling major supplier relationships and lead negotiations across platforms and programmes. Provide advice and guidance on high-risk suppliers to Senior Management. What we're looking for from you: Strong experience in Subcontract Management Ability to negotiate and knowledge of terms and conditions Proven evidence of innovation and implementation of standard methodology Qualified in a business subject area, procurement or supply chain accreditations or equivalent experience Problem solving in an exciting commercial environment Reporting and co-operation with internal and external collaborators Ability to influence and manage multiple relationships Analysing situations and be adept at understanding and communicating different possibilities, balancing risk Team management/leadership experience Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information
Feb 04, 2026
Full time
Bristol Are you passionate about handling critical supplier subcontracts? Do you have experience of providing commercial mentorship and would love the opportunity to work collaboratively with international suppliers? Salary: Circa £ 50,000 - £55,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Exciting opportunities have arisen within in the Major Equipment Procurement team to join our diverse department and work collaboratively with suppliers around the world! The department is fast-paced and dynamic - no two days are the same! This is a great opportunity to develop a broad skills, working globally, with future opportunities for career progression. We are seeking a Senior Procurement Manager to pro-actively lead a small team of procurement professionals who, in turn, lead multiple critical supplier work packages such as Rocket Motors, Launchers, Warheads, Seeker Systems and much more! As a Senior Procurement Manager, you will be empowered to ensure suppliers perform their contractual obligations in order to maintain MBDA's ability to meet its customer delivery landmarks and the MEP team are given the right support and tools to enable this to happen. You will lead a small team that are accountable for a portfolio of sophisticated sub-system equipment, services or technology suppliers, focussing on acquiring Value for Money (VfM) solutions, drafting and negotiating subcontracts and, once on contract, managing supplier programmes and subcontracts. You will establish effective relationships, at all levels, to embed collaborative working within both MBDA multifunctional project teams and the supplier's organisation, ensuring the selected solution is developed and delivered by the supplier to meet MBDA needs. Key aspects of the role involve: Crafting a clear vision for the team and Procurement Strategy. Providing Commercial/Contractual advice, mentorship (including advice on export control, Offset, Industrial Participation and Intellectual Property) and support to team members and internal customers. Synthesise multiple, often sophisticated inputs to establish direction and sustain value-added activities. Lead a team to ensure they are effectively directed at achievement of company and project objectives. Handling major supplier relationships and lead negotiations across platforms and programmes. Provide advice and guidance on high-risk suppliers to Senior Management. What we're looking for from you: Strong experience in Subcontract Management Ability to negotiate and knowledge of terms and conditions Proven evidence of innovation and implementation of standard methodology Qualified in a business subject area, procurement or supply chain accreditations or equivalent experience Problem solving in an exciting commercial environment Reporting and co-operation with internal and external collaborators Ability to influence and manage multiple relationships Analysing situations and be adept at understanding and communicating different possibilities, balancing risk Team management/leadership experience Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Newcastle. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration. Issues visitor passes. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Manager and CBRE community with general administrative support including all mail services, event management, desk booking etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Facilities, Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Proficiency with Microsoft Office. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Feb 04, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Newcastle. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration. Issues visitor passes. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Manager and CBRE community with general administrative support including all mail services, event management, desk booking etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Facilities, Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Proficiency with Microsoft Office. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Academic Quality Officer (Partnerships) Grade 6: £30,378 - £35,608 Permanent, full-time Cirencester, GL7 6JS We are seeking an Academic Quality Officer (Partnerships) to join our Academic Quality Team. The Royal Agricultural University RAU has been at the forefront of agricultural education for 180 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land-based sector. The RAU Strategy includes a focus on working internationally and collaboratively to address global challenges such as climate change, food security and water resource management. The University has a significant and growing international footprint, with strategic partnerships in China, Ukraine, Uzbekistan and the United Arab Emirates, and is pursuing an ambitious strategy to improve quality, standards, and the student experience both at our Cirencester campus and its collaborative partners. To help achieve our strategic priorities, we are seeking to recruit an Academic Quality Officer (Partnerships). In this role you will be passionate about maintaining high academic standards and building strong partnerships. You will support the activity of the Academic Quality team, working with our collaborative partners and senior stakeholders to ensure that there are rigorous and effective processes in place to assure the quality and standards of our degrees. Reporting to the Academic Quality Assurance Manager, you will work with other Academic Quality Officers to provide a collaborative and supportive service to partners in the UK and overseas. As an Academic Quality Officer, you will have experience in higher education administration and of collaborating closely with a range of staff and stakeholders. You will have excellent communication skills, attention to detail, and be capable of managing complex records, relationships, and workloads. The RAU is set in beautiful surroundings and offers a range of Staff Benefits including a 35-hour working week, a generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, free and guaranteed parking on campus, onsite catering facilities, discounted onsite gym, free library services, employee assistance programme, occupational health and counselling services, cycle to work scheme and staff development opportunities. For a full job description and details on how to apply please visit: (url removed) date: Sunday 22 February 2026 with interviews currently planned for w/c 02 March 2026 The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level
Feb 04, 2026
Full time
Academic Quality Officer (Partnerships) Grade 6: £30,378 - £35,608 Permanent, full-time Cirencester, GL7 6JS We are seeking an Academic Quality Officer (Partnerships) to join our Academic Quality Team. The Royal Agricultural University RAU has been at the forefront of agricultural education for 180 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land-based sector. The RAU Strategy includes a focus on working internationally and collaboratively to address global challenges such as climate change, food security and water resource management. The University has a significant and growing international footprint, with strategic partnerships in China, Ukraine, Uzbekistan and the United Arab Emirates, and is pursuing an ambitious strategy to improve quality, standards, and the student experience both at our Cirencester campus and its collaborative partners. To help achieve our strategic priorities, we are seeking to recruit an Academic Quality Officer (Partnerships). In this role you will be passionate about maintaining high academic standards and building strong partnerships. You will support the activity of the Academic Quality team, working with our collaborative partners and senior stakeholders to ensure that there are rigorous and effective processes in place to assure the quality and standards of our degrees. Reporting to the Academic Quality Assurance Manager, you will work with other Academic Quality Officers to provide a collaborative and supportive service to partners in the UK and overseas. As an Academic Quality Officer, you will have experience in higher education administration and of collaborating closely with a range of staff and stakeholders. You will have excellent communication skills, attention to detail, and be capable of managing complex records, relationships, and workloads. The RAU is set in beautiful surroundings and offers a range of Staff Benefits including a 35-hour working week, a generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, free and guaranteed parking on campus, onsite catering facilities, discounted onsite gym, free library services, employee assistance programme, occupational health and counselling services, cycle to work scheme and staff development opportunities. For a full job description and details on how to apply please visit: (url removed) date: Sunday 22 February 2026 with interviews currently planned for w/c 02 March 2026 The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.IMG's award winning European Tour Productions team are looking for a Senior Production Manager to join them on a 12-month fixed term contract. In this role, you will be responsible for production managing all elements of multi-strand programming across all non-live departments. Applications will close on Sunday 8th February at 11.59pm UK Time. Key Responsibilities and Accountabilities Project Management: Oversee the planning, execution, and completion of European Tour Productions Content strands productions; including DP World Tour Tournament Content, HotelPlanner Tour, Original and Branded and adhoc content projects. This includes managing schedules, budgets, and resources to ensure that projects are delivered on time, on spec and within budget. Leadership: Strong leadership and team management skills to effectively lead diverse teams and coordinate with various departments. Manage our Production Coordinators and Production Assistant across each content strand - taking responsibility for their professional development and training. Team Coordination: Lead and coordinate with various departments involved in the productions, such as creative teams and post-production staff. Ensuring effective communication and collaboration among team members. Vendor and Supplier Management: Develop an effective relationship with internal facility providers and other external suppliers, ensuring regular communication; able to troubleshoot issues and potential delays. Budgeting and Financial Management: Develop and manage budgets for production projects. Reviewing for completeness and accuracy; monitoring all projects costs to ensure that budgets are met, appropriate efficiencies achieved, and appropriate savings targets are met. Attend month-end meetings for each strand with the Production Accountant, Lead Production Coordinator, Lead Senior Producer and Client Lead. Risk Management: Provide accurate financial forecast and production updates to the Production Executive and Senior Editorial Leads - identifying problems/risks in time to provide workable solutions, recommending remedial action where necessary. Compliance and Legal: Ensure that all production activities comply with legal requirements, including copyright laws, music, film & tv guidelines, freelancer compliance and health and safety standards. Innovation: Stay up to date with the latest innovations and workflows, across the IMG Business, as well as industry wide. Suggesting new ways of working and new technologies. Communication : Excellent verbal and written communication skills to liaise with team members, stakeholders, and external partners. Development : Build out development plans with direct reports and oversee progression. Scheduling: Create and maintain production schedules. This includes planning shooting dates, deadlines for post-production, and any other key milestones. Problem-Solving: Address and resolve any issues that arise during production, whether they relate to logistics, team dynamics, or technical problems. Organizational Skills: Exceptional organizational abilities to handle multiple projects simultaneously and maintain control over schedules and budgets. Production Manage ad hoc shoots or Productions should it be required. Knowledge and Experience Extensive experienced as a Production Manager. Production technical knowledge + knowledge of post-production paperwork. Understanding of production processes, including pre-production, shooting, and post-production phases. Strong analytical and problem-solving skills to address and overcome production challenges. Highly experienced of dealing with a wide range of stakeholders e.g. clients, promoters, suppliers, crew etc. Strong ability to budget, cost track and forecast effectively and continually throughout the pre- production, production and post production phase. Knowledge of insurance requirements and health & safety policies. Knowledge of archive and music clearance Knowledge of risk assessments and health and safety. Desirable Experience (not essential) Experience in both live and non-live production. Experience with line managing more than one line report. Qualifications and Training Safety Management of Productions Working knowledge of SAP, Fieldglass or similar Working Conditions This is a 12-month fixed-term contract based at our facility in Stockley Park, Uxbridge The working hours will involve working some weekends & bank holidays. Travel to shoot / outside broadcast locations, including internationally may be required. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
Feb 04, 2026
Full time
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.IMG's award winning European Tour Productions team are looking for a Senior Production Manager to join them on a 12-month fixed term contract. In this role, you will be responsible for production managing all elements of multi-strand programming across all non-live departments. Applications will close on Sunday 8th February at 11.59pm UK Time. Key Responsibilities and Accountabilities Project Management: Oversee the planning, execution, and completion of European Tour Productions Content strands productions; including DP World Tour Tournament Content, HotelPlanner Tour, Original and Branded and adhoc content projects. This includes managing schedules, budgets, and resources to ensure that projects are delivered on time, on spec and within budget. Leadership: Strong leadership and team management skills to effectively lead diverse teams and coordinate with various departments. Manage our Production Coordinators and Production Assistant across each content strand - taking responsibility for their professional development and training. Team Coordination: Lead and coordinate with various departments involved in the productions, such as creative teams and post-production staff. Ensuring effective communication and collaboration among team members. Vendor and Supplier Management: Develop an effective relationship with internal facility providers and other external suppliers, ensuring regular communication; able to troubleshoot issues and potential delays. Budgeting and Financial Management: Develop and manage budgets for production projects. Reviewing for completeness and accuracy; monitoring all projects costs to ensure that budgets are met, appropriate efficiencies achieved, and appropriate savings targets are met. Attend month-end meetings for each strand with the Production Accountant, Lead Production Coordinator, Lead Senior Producer and Client Lead. Risk Management: Provide accurate financial forecast and production updates to the Production Executive and Senior Editorial Leads - identifying problems/risks in time to provide workable solutions, recommending remedial action where necessary. Compliance and Legal: Ensure that all production activities comply with legal requirements, including copyright laws, music, film & tv guidelines, freelancer compliance and health and safety standards. Innovation: Stay up to date with the latest innovations and workflows, across the IMG Business, as well as industry wide. Suggesting new ways of working and new technologies. Communication : Excellent verbal and written communication skills to liaise with team members, stakeholders, and external partners. Development : Build out development plans with direct reports and oversee progression. Scheduling: Create and maintain production schedules. This includes planning shooting dates, deadlines for post-production, and any other key milestones. Problem-Solving: Address and resolve any issues that arise during production, whether they relate to logistics, team dynamics, or technical problems. Organizational Skills: Exceptional organizational abilities to handle multiple projects simultaneously and maintain control over schedules and budgets. Production Manage ad hoc shoots or Productions should it be required. Knowledge and Experience Extensive experienced as a Production Manager. Production technical knowledge + knowledge of post-production paperwork. Understanding of production processes, including pre-production, shooting, and post-production phases. Strong analytical and problem-solving skills to address and overcome production challenges. Highly experienced of dealing with a wide range of stakeholders e.g. clients, promoters, suppliers, crew etc. Strong ability to budget, cost track and forecast effectively and continually throughout the pre- production, production and post production phase. Knowledge of insurance requirements and health & safety policies. Knowledge of archive and music clearance Knowledge of risk assessments and health and safety. Desirable Experience (not essential) Experience in both live and non-live production. Experience with line managing more than one line report. Qualifications and Training Safety Management of Productions Working knowledge of SAP, Fieldglass or similar Working Conditions This is a 12-month fixed-term contract based at our facility in Stockley Park, Uxbridge The working hours will involve working some weekends & bank holidays. Travel to shoot / outside broadcast locations, including internationally may be required. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in London RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & SwissRe culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities
Feb 04, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in London RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Provide a friendly and professional concierge style reception service To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception) Issue visitor passes Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded. Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort. Ensure the reception desk and reception area is kept clean and tidy at all times Manage the online meeting room and visitor management system Promote and maintain CBRE & SwissRe culture throughout teams Meet and greet all employees and external visitors Ensure that all visitors are aware of the safety procedures and follow the correct signing in process Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system Provide general admin support to the facilities team when required Undertake any other duties as requested by the Contract Manager Dealing with hospitality requests To provide after hours receptionist presence if required PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Training Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills. Able to work with computerised Front of House systems Experience Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in a corporate facilities and front of house environment essential Knowledge of online switchboard systems essential. Knowledge of online room booking tools an advantage. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication Must be detail conscious, accurate and methodical in approach. Strong organisational and communication skills Able to work systematically and use own initiative Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently High level of presentation and politeness Easily engages in conversation and develops rapport with others Intuitive & interested in other people Flexible and adaptable to respond to differing client needs Confident, enthusiastic and motivated to deliver great service Organised and able to prioritise work activity Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale Reliable Calm manner able to work under pressure and against rapidly changing demands and priorities
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Description Job Title: Facilities & Warehouse Engineer Location: Largest global warehouse site Department: Engineering Reporting To: Engineering Manager & Supervisor Overview We are seeking a hands-on Facilities & Warehouse Engineer to support the maintenance and operation of our largest warehouse globally. This is a varied role suited to a strong all-rounder with electrical or mechanical bias, comfortable working across facilities, plant, and general building maintenance in a fast-paced food-related environment. This role has been created due to business growth . Key Responsibilities Carry out planned and reactive maintenance across the warehouse and facilities Electrical and mechanical maintenance (approx. 60/40 or 70/30 split, either bias considered) Maintenance and fault-finding on: Refrigeration equipment (highly desirable) Sensors and relays Plumbing and pipework repairs Basic carpentry and building fabric maintenance Fire safety checks and compliance-related tasks Support continuous operation of a large-scale distribution warehouse Participate in an on-call rota (1 in 3) Call-Out 1 in 3 call-out rota £35 per call-out payment Skills, Experience & Qualifications Strong "handyman" or multi-skilled maintenance background Experience in a warehouse, food, or FMCG environment is highly desirable Any refrigeration experience is a major advantage Comfortable working across electrical, mechanical, and building maintenance tasks No formal qualifications required, though relevant trade qualifications are beneficial Ability to work independently and as part of an engineering team Working Hours & Shift Pattern Hours: 6:00am - 6:00pm Shift Pattern: Continental Days Holidays: 29 days Package & Benefits Salary: Up to £42,000 (maximum) Pension: 5% employer contribution
Feb 04, 2026
Full time
Job Description Job Title: Facilities & Warehouse Engineer Location: Largest global warehouse site Department: Engineering Reporting To: Engineering Manager & Supervisor Overview We are seeking a hands-on Facilities & Warehouse Engineer to support the maintenance and operation of our largest warehouse globally. This is a varied role suited to a strong all-rounder with electrical or mechanical bias, comfortable working across facilities, plant, and general building maintenance in a fast-paced food-related environment. This role has been created due to business growth . Key Responsibilities Carry out planned and reactive maintenance across the warehouse and facilities Electrical and mechanical maintenance (approx. 60/40 or 70/30 split, either bias considered) Maintenance and fault-finding on: Refrigeration equipment (highly desirable) Sensors and relays Plumbing and pipework repairs Basic carpentry and building fabric maintenance Fire safety checks and compliance-related tasks Support continuous operation of a large-scale distribution warehouse Participate in an on-call rota (1 in 3) Call-Out 1 in 3 call-out rota £35 per call-out payment Skills, Experience & Qualifications Strong "handyman" or multi-skilled maintenance background Experience in a warehouse, food, or FMCG environment is highly desirable Any refrigeration experience is a major advantage Comfortable working across electrical, mechanical, and building maintenance tasks No formal qualifications required, though relevant trade qualifications are beneficial Ability to work independently and as part of an engineering team Working Hours & Shift Pattern Hours: 6:00am - 6:00pm Shift Pattern: Continental Days Holidays: 29 days Package & Benefits Salary: Up to £42,000 (maximum) Pension: 5% employer contribution
Goldman Sachs Asset Management Alternatives - Asset Finance - Vice President - London Job Description Goldman Sachs Asset Management is one of the world's leading asset managers with over $3 trillion in assets under supervision. As the primary investment area within Goldman Sachs, we provide investment and advisory services for insurance companies, pension plans, sovereign wealth funds, endowments, foundations, financial advisors, and individuals. A career with GSAM is an opportunity to work with clients across the globe. As part of one of the world's leading asset managers you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about excellence in our work, our clients, and building sustainable success. Asset Finance Overview Asset Finance is a growth area within GSAM Alternatives Private Credit platform. Asset Finance is a global team specializing in asset-backed credit facilities, secured on physical and/or financial collateral. Broad range of investment mandate include consumer loans, diversified real estate (residential & CRE), commercial credit (SME, equipment leases, trade receivables), fund finance, digital infrastructure (data centers, GPU financing, fiber etc.). The team invests across the capital structure for third-party managed client capital / funds. Responsibilities Origination, Execution: Source and evaluate asset-backed finance opportunities across sectors; lead end-to-end transaction execution and deal teams across underwriting, structuring, diligence, internal IC process, closing. Structuring Expertise: Design scalable financing solutions such as private securitisations and forward-flow agreements; negotiating economics, covenants, and structural protections. Risk Assessment: Conduct detailed collateral analysis and stress testing; build and review cash-flow and structural models to assess expected performance, and downside protection. Asset Management: Prepare / oversee investment committee materials, portfolio reviews, and performance reports for senior leadership, ensuring alignment with risk/return objectives and capital efficiency. Leadership & Collaboration: Mentor junior team members and collaborate with cross-functional teams including legal, compliance, tax, and risk, as well as capital formation teams to drive platform objectives. Experience & Qualifications Required Principal investing candidate with 6 to 8 years of experience in asset-backed finance, structured credit or specialty finance. Prior investing experience at a leading alternative asset manager, private credit platform, or specialty finance lender. Demonstrated execution experience across private asset-backed transactions / private securitizations. Deep familiarity with ABF asset classes such as consumer loans, auto finance, credit cards, receivables, equipment leasing, diversified residential loans/CRE or other specialty collateral, and/or fund finance. Strong understanding of bankruptcy-remote structures, cash-flow waterfalls, and legal documentation. Experience working third-party diligence providers, external counsels and rating agencies. Bachelor's degree required; Masters, MBA, CFA, or equivalent preferred. Advanced financial modelling and cash-flow analysis skills. Strong structuring mindset with a focus on downside protection and capital preservation. Excellent credit judgment and ability to evaluate complex risk profiles. Proven ability to independently lead transactions and manage multiple deals simultaneously. Clear, concise communicator with strong investment memo and presentation skills. Commercial orientation with appreciation for scale, repeatability, and long-term partnerships. Key Skills Required Advanced financial modelling and cash-flow analysis skills. Strong structuring mindset with a focus on downside protection and capital preservation. Excellent credit judgment and ability to evaluate complex risk profiles. Proven ability to independently lead transactions and manage multiple deals simultaneously. Clear, concise communicator with strong investment memo and presentation skills. Commercial orientation with appreciation for scale, repeatability, and long-term partnerships. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Locations London, Greater London, England, United Kingdom
Feb 04, 2026
Full time
Goldman Sachs Asset Management Alternatives - Asset Finance - Vice President - London Job Description Goldman Sachs Asset Management is one of the world's leading asset managers with over $3 trillion in assets under supervision. As the primary investment area within Goldman Sachs, we provide investment and advisory services for insurance companies, pension plans, sovereign wealth funds, endowments, foundations, financial advisors, and individuals. A career with GSAM is an opportunity to work with clients across the globe. As part of one of the world's leading asset managers you can expect to participate in exciting investment opportunities while collaborating with talented colleagues from all asset classes and regions. Working in a culture that values integrity and transparency, you will be part of a diverse team that is passionate about excellence in our work, our clients, and building sustainable success. Asset Finance Overview Asset Finance is a growth area within GSAM Alternatives Private Credit platform. Asset Finance is a global team specializing in asset-backed credit facilities, secured on physical and/or financial collateral. Broad range of investment mandate include consumer loans, diversified real estate (residential & CRE), commercial credit (SME, equipment leases, trade receivables), fund finance, digital infrastructure (data centers, GPU financing, fiber etc.). The team invests across the capital structure for third-party managed client capital / funds. Responsibilities Origination, Execution: Source and evaluate asset-backed finance opportunities across sectors; lead end-to-end transaction execution and deal teams across underwriting, structuring, diligence, internal IC process, closing. Structuring Expertise: Design scalable financing solutions such as private securitisations and forward-flow agreements; negotiating economics, covenants, and structural protections. Risk Assessment: Conduct detailed collateral analysis and stress testing; build and review cash-flow and structural models to assess expected performance, and downside protection. Asset Management: Prepare / oversee investment committee materials, portfolio reviews, and performance reports for senior leadership, ensuring alignment with risk/return objectives and capital efficiency. Leadership & Collaboration: Mentor junior team members and collaborate with cross-functional teams including legal, compliance, tax, and risk, as well as capital formation teams to drive platform objectives. Experience & Qualifications Required Principal investing candidate with 6 to 8 years of experience in asset-backed finance, structured credit or specialty finance. Prior investing experience at a leading alternative asset manager, private credit platform, or specialty finance lender. Demonstrated execution experience across private asset-backed transactions / private securitizations. Deep familiarity with ABF asset classes such as consumer loans, auto finance, credit cards, receivables, equipment leasing, diversified residential loans/CRE or other specialty collateral, and/or fund finance. Strong understanding of bankruptcy-remote structures, cash-flow waterfalls, and legal documentation. Experience working third-party diligence providers, external counsels and rating agencies. Bachelor's degree required; Masters, MBA, CFA, or equivalent preferred. Advanced financial modelling and cash-flow analysis skills. Strong structuring mindset with a focus on downside protection and capital preservation. Excellent credit judgment and ability to evaluate complex risk profiles. Proven ability to independently lead transactions and manage multiple deals simultaneously. Clear, concise communicator with strong investment memo and presentation skills. Commercial orientation with appreciation for scale, repeatability, and long-term partnerships. Key Skills Required Advanced financial modelling and cash-flow analysis skills. Strong structuring mindset with a focus on downside protection and capital preservation. Excellent credit judgment and ability to evaluate complex risk profiles. Proven ability to independently lead transactions and manage multiple deals simultaneously. Clear, concise communicator with strong investment memo and presentation skills. Commercial orientation with appreciation for scale, repeatability, and long-term partnerships. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Locations London, Greater London, England, United Kingdom
Job Title: Business Development Manager Location: Greater London Pay Range/details: Competitive + commission Contract Type: Permanent Omega are supporting a global facilities management provider in the recruitment of an experienced Business Development Manager. This role has been created to support the company's expansion within the hard services and IFM space, an area identified as a significant growth opportunity. The successful candidate will focus on developing new hard services and Integrated Facilities Management (IFM) contracts across Greater London and the wider UK, working closely with senior leadership and technical experts within the global business. Key Responsibilities - Business Development Manager Identify, develop, and secure new hard services and IFM opportunities across target sectors. Manage the full sales lifecycle, from initial engagement through to contract award. Build and maintain strong relationships with key stakeholders, clients, and decision-makers. Target Property Management companies (residential and commercial), Financial Services organisations, and Middle Eastern & Asian investors with UK property portfolios. Work collaboratively with operational, engineering, and technical teams to deliver commercially viable and technically robust solutions. Support the growth of the hard services division, currently representing approximately 15% of the company's contracts. Attend client meetings, presentations, and industry events as required. Qualifications & Requirements - Business Development Manager Proven experience in business development within hard services, facilities management, or IFM. Demonstrable track record of winning and developing service contracts. Strong commercial awareness and relationship-building skills. Ability to work autonomously within a boutique, fast-growing business environment. Willingness to work flexibly, including occasional calls outside standard office hours due to the global nature of the business. What we can offer - Business Development Manager Competitive basic salary with flexibility for the right individual. Travel pass and phone allowance. 28 days holiday (inclusive of bank holidays). Office base in a prestigious Berkeley Square location. Opportunity to play a key role in shaping and growing a high-potential hard services division. Direct access to senior leadership and technical expertise from the global business. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Business Development Manager, Hard Services BDM, Facilities Management BDM, IFM Sales Manager, or FM Business Development Manager may be suitable for this position. For details of other opportunities available within your chosen field, please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Feb 04, 2026
Full time
Job Title: Business Development Manager Location: Greater London Pay Range/details: Competitive + commission Contract Type: Permanent Omega are supporting a global facilities management provider in the recruitment of an experienced Business Development Manager. This role has been created to support the company's expansion within the hard services and IFM space, an area identified as a significant growth opportunity. The successful candidate will focus on developing new hard services and Integrated Facilities Management (IFM) contracts across Greater London and the wider UK, working closely with senior leadership and technical experts within the global business. Key Responsibilities - Business Development Manager Identify, develop, and secure new hard services and IFM opportunities across target sectors. Manage the full sales lifecycle, from initial engagement through to contract award. Build and maintain strong relationships with key stakeholders, clients, and decision-makers. Target Property Management companies (residential and commercial), Financial Services organisations, and Middle Eastern & Asian investors with UK property portfolios. Work collaboratively with operational, engineering, and technical teams to deliver commercially viable and technically robust solutions. Support the growth of the hard services division, currently representing approximately 15% of the company's contracts. Attend client meetings, presentations, and industry events as required. Qualifications & Requirements - Business Development Manager Proven experience in business development within hard services, facilities management, or IFM. Demonstrable track record of winning and developing service contracts. Strong commercial awareness and relationship-building skills. Ability to work autonomously within a boutique, fast-growing business environment. Willingness to work flexibly, including occasional calls outside standard office hours due to the global nature of the business. What we can offer - Business Development Manager Competitive basic salary with flexibility for the right individual. Travel pass and phone allowance. 28 days holiday (inclusive of bank holidays). Office base in a prestigious Berkeley Square location. Opportunity to play a key role in shaping and growing a high-potential hard services division. Direct access to senior leadership and technical expertise from the global business. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Business Development Manager, Hard Services BDM, Facilities Management BDM, IFM Sales Manager, or FM Business Development Manager may be suitable for this position. For details of other opportunities available within your chosen field, please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in Brighton. About the Role: At CBRE, our Workplace Experience Managers create environments where people feel welcomed, supported, and inspired to do their best work. In this role, you'll bring a hospitality mindset into the corporate workplace, elevating service standards, building a vibrant community, and leading a high-performing team across two dynamic sites in Burgess Hill and Brighton. You'll partner closely with the General Manager, shaping the colleague experience end-to-end: delivering exceptional events, optimising day-to-day operations, responding to feedback, and continuously raising the bar. If you're energised by connecting with people, anticipating needs before they arise, and making every interaction meaningful, this role is where you can truly make an impact. This role is fully onsite. Four Pillars of Focus: 1. Community Engagement 2. Conference Centre 3. Space Booking & Special Events Support 4. Maintaining Office Standards Role Responsibilities: Lead & Develop a High-Performing Team Manage, mentor, and grow a team of Workplace Experience professionals across site(s). Oversee recruitment, onboarding, training, performance evaluations, and ongoing coaching. Set daily priorities, staffing schedules, and cross-training plans to ensure seamless service delivery. Model CBRE's RISE values, creating an inclusive, positive team culture that celebrates success and encourages continuous learning. Identify skill gaps and technology needs, ensuring the team has the tools and confidence to excel. Champion a safe working environment for employees, clients, and vendor partners. Deliver Exceptional Operational Services Own the standards within event and meeting spaces, being visible during key moments to ensure flawless execution and client satisfaction. Continuously identify opportunities to enhance service, streamline processes, and elevate the employee experience. Build trusted relationships with stakeholders, resolving competing priorities with diplomacy and clarity. Build trust by responding thoughtfully to client feedback, acting as the main liaison for Workplace Experience, and collaborating with senior leaders to ensure timely and effective resolutions. Establish and deepen vendor partnerships that drive quality, innovation, and cost-efficiency. Ensure your team's work integrates seamlessly with other departments to support wider business goals. Coordinate with third-party vendor programmes including catering, events, transport, mail, and other business services; verify billing accuracy and contract compliance where necessary. What Success looks like: Culture Energy: You consistently bring a positive, high-energy presence that inspires the team, elevates morale, and creates a welcoming, dynamic workplace environment. Adoption Excellence: Compliance with Workplace Experience standards across both sites Engagement Impact: Measurable improvement in colleague satisfaction scores related to Workplace Experience Operational Efficiency: Organise and orchestrate the day-to-day to ensure we are proactively managing the workplace and its environment Knowledge Sharing: Regular dissemination of best practices that demonstrate a clear Return on Experience and colleague impact Relationship Strength: building a strong partnership between General Manager, the catering team and the facilities team Program Innovation: Successful implementation of locally nuanced programs that maintain global consistency while meeting regional needs Role Requirements: Bachelor's Degree preferred; 3-5 years of experience in hospitality, workplace experience, or a similar customer-centric environment. Proven experience managing teams, including hiring, developing, coaching, and recognising high performance. Exceptional organisational skills, curiosity, and a proactive problem-solving mindset. Ability to navigate sensitive or complex conversations with confidence, clarity, and empathy. Strong leadership presence with the ability to motivate others and drive quality, efficiency, and continuous improvement. Proficiency in Microsoft Office Suite. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 03, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Manager to join the team located in Brighton. About the Role: At CBRE, our Workplace Experience Managers create environments where people feel welcomed, supported, and inspired to do their best work. In this role, you'll bring a hospitality mindset into the corporate workplace, elevating service standards, building a vibrant community, and leading a high-performing team across two dynamic sites in Burgess Hill and Brighton. You'll partner closely with the General Manager, shaping the colleague experience end-to-end: delivering exceptional events, optimising day-to-day operations, responding to feedback, and continuously raising the bar. If you're energised by connecting with people, anticipating needs before they arise, and making every interaction meaningful, this role is where you can truly make an impact. This role is fully onsite. Four Pillars of Focus: 1. Community Engagement 2. Conference Centre 3. Space Booking & Special Events Support 4. Maintaining Office Standards Role Responsibilities: Lead & Develop a High-Performing Team Manage, mentor, and grow a team of Workplace Experience professionals across site(s). Oversee recruitment, onboarding, training, performance evaluations, and ongoing coaching. Set daily priorities, staffing schedules, and cross-training plans to ensure seamless service delivery. Model CBRE's RISE values, creating an inclusive, positive team culture that celebrates success and encourages continuous learning. Identify skill gaps and technology needs, ensuring the team has the tools and confidence to excel. Champion a safe working environment for employees, clients, and vendor partners. Deliver Exceptional Operational Services Own the standards within event and meeting spaces, being visible during key moments to ensure flawless execution and client satisfaction. Continuously identify opportunities to enhance service, streamline processes, and elevate the employee experience. Build trusted relationships with stakeholders, resolving competing priorities with diplomacy and clarity. Build trust by responding thoughtfully to client feedback, acting as the main liaison for Workplace Experience, and collaborating with senior leaders to ensure timely and effective resolutions. Establish and deepen vendor partnerships that drive quality, innovation, and cost-efficiency. Ensure your team's work integrates seamlessly with other departments to support wider business goals. Coordinate with third-party vendor programmes including catering, events, transport, mail, and other business services; verify billing accuracy and contract compliance where necessary. What Success looks like: Culture Energy: You consistently bring a positive, high-energy presence that inspires the team, elevates morale, and creates a welcoming, dynamic workplace environment. Adoption Excellence: Compliance with Workplace Experience standards across both sites Engagement Impact: Measurable improvement in colleague satisfaction scores related to Workplace Experience Operational Efficiency: Organise and orchestrate the day-to-day to ensure we are proactively managing the workplace and its environment Knowledge Sharing: Regular dissemination of best practices that demonstrate a clear Return on Experience and colleague impact Relationship Strength: building a strong partnership between General Manager, the catering team and the facilities team Program Innovation: Successful implementation of locally nuanced programs that maintain global consistency while meeting regional needs Role Requirements: Bachelor's Degree preferred; 3-5 years of experience in hospitality, workplace experience, or a similar customer-centric environment. Proven experience managing teams, including hiring, developing, coaching, and recognising high performance. Exceptional organisational skills, curiosity, and a proactive problem-solving mindset. Ability to navigate sensitive or complex conversations with confidence, clarity, and empathy. Strong leadership presence with the ability to motivate others and drive quality, efficiency, and continuous improvement. Proficiency in Microsoft Office Suite. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Feb 03, 2026
Full time
Protex AI is the AI safety and operations intelligence company. At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top tier global investors, we recently secured a $36 million Series B to accelerate our mission. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64 % risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real time, AI powered insights. About the Role The Technical Client Success Manager (TCSM) plays a critical role in driving platform adoption and ensuring client satisfaction. By delivering tailored training, facilitating seamless onboarding, and providing actionable support, the TCSM ensures client sites fully realize the value of the Protex platform. This role requires a deep understanding of Protex AI's product suite and strong technical problem solving and project management skills. Acting as the primary advocate for client needs, the TCSM supports sites in achieving their goals while identifying opportunities for enhanced adoption and operational efficiency. The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex's product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. What You'll Do Technical Expertise and Configuration Build and maintain advanced knowledge of Protex's product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges. Address platform usage questions and configure in app settings to meet specific client requirements within the TCSM's scope of expertise. Escalate unresolved or complex technical issues to Support or Engineering with clear, detailed documentation on user behavior trends, system performance concerns, and barriers to adoption to facilitate timely resolution. Monitor system usage trends and performance metrics to proactively identify potential technical concerns and recommend solutions. Enablement and Adoption Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user specific training materials. Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges. Track site level adoption rates and usage patterns; as necessary, develop and implement action plans to address underutilization, optimize platform capabilities, and increase user engagement. Site Level Success and Client Satisfaction Serve as the primary point of contact for assigned sites, managing site level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction. Conduct regular check ins with site stakeholders to evaluate adoption progress and address operational needs, changes, or concerns. Proactively gather and act on feedback from site users to identify opportunities for meaningful enhancements to both product features and service delivery. Growth Influence and Strategic Alignment Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site level performance and feedback. Provide detailed insights, such as impact reviews and usage metrics, to support the development of compelling value propositions. Collaborate on strategic account planning to align adoption efforts with broader client goals and revenue opportunities. Cross Functional Client Advocacy In addition to playing the voice of the customer on the product side, partner closely with Marketing to showcase successful client outcomes and innovative use cases through initiatives such as webinars, case studies, or onsite events that drive brand awareness and growth. Share user experiences and best practices, such as platform usage, business cases or communication strategies, with internal teams, fostering a feedback loop that informs product improvements and enhances the client experience. What You'll Need Experience: Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise level accounts; demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals. Demonstrated understanding of EHS industry trends, challenges, and opportunities. Technical Prowess: Strong grasp of SaaS architecture, integrations, and technical problem solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams. A demonstrated understanding of computer vision, AI, and system networks is a bonus. Project Management: Proven ability to lead complex projects using modern project management methodologies for multi phase projects with agility and attention to detail. Strategic Acumen: Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts. Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment. Adaptability & Problem Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift. Travel Requirements: Willingness to travel to client sites as necessary. Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
