68 jobs found

Customer Service Coordinator Chalfont St Giles, Buckinghamshire Contract until May 2027 13.30 p/h Job Description Summary As a Customer Service Coordinator, you will be a key contributor to our client's mission by ensuring the efficient coordination of service operations that support critical medical technologies. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering operational excellence and exceptional customer experiences. Roles and Responsibilities As part of the Service Operations team (Business Operations, Service Centre & Planning, Logistics), you will: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and our clients' Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions. Operational Support & Logistics Support internal teams with tools, parts, and transport logistics. Resolve courier and supply chain issues to maintain service continuity. Collaborate with global logistics and planning teams to optimize service delivery. Contract & Billing Execution Administer service contracts and manage non-contract service activities. Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier/customer onboarding. Manage purchase orders, payables, and dispute resolution in alignment with our clients' compliance standards. Cross-Functional Collaboration Partner with Legal, Tax, and Compliance teams to ensure regulatory alignment. Contribute to continuous improvement initiatives, ERP system enhancements, and data integrity efforts. Support transformation projects that enhance operational efficiency and customer satisfaction. Qualifications & Requirements Experience in a high-volume, customer-centric environment. Background in service coordination, logistics, billing, or contract administration. Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP). Strong communication, organizational, and analytical skills. Preferred Attributes Proactive problem-solver with a continuous improvement mindset. Strong stakeholder engagement and relationship-building capabilities. Ability to adapt in a dynamic, regulated environment. Experience in healthcare, med tech, or other regulated industries is advantageous. If you are interested, please do not hesitate to apply! Please note that in the event of a high volume of applications, we will only be able to reach out to successful applicants in the first instance.

Customer Support Coordinator - 6 month temporary role Peterborough Full-time 08:00-16.30 / 09:00-17:30 (on a rota) Occasional Saturday mornings required (enhanced rate) Hybrid (2 days in the office) £13.85ph + enhancement for Saturdays and BH About the Role of Customer Support Coordinator An established and fast-growing UK manufacturing business is looking for a Customer Support Coordinator to join its busy operations team in Peterborough. This role sits at the heart of the customer journey, ensuring orders are processed smoothly and customer queries are handled efficiently while working closely with internal teams across planning, logistics, operations and commercial functions. You'll thrive here if you enjoy a fast-paced environment, juggling multiple priorities and building strong relationships with colleagues and customers alike. Key Responsibilities Process customer enquiries, orders and amendments accurately and efficiently Act as a key point of contact for customer queries via phone and email Proactively manage orders, identifying and resolving potential issues before they impact customers Liaise with internal teams including planning, logistics and operations to ensure customer requirements are delivered effectively Maintain accurate customer records and ensure systems are updated in a timely manner Support new account setup, contract and price processing, and order programming Manage customer complaints in line with company procedures and implement preventative solutions Communicate any supply or delivery changes clearly to all relevant stakeholders Work collaboratively across the wider business to support operational goals and service excellence About You We're looking for someone who is organised, proactive and confident communicating with both customers and internal teams. Essential: Experience in an administrative or customer support role Strong organisational skills and the ability to prioritise multiple tasks Excellent communication and relationship-building skills Experience working with multiple internal teams or departments Desirable: Experience working in a fast-paced customer service or order processing environment Experience using business systems or ERP platforms Familiarity with supply chain or logistics processes Working Pattern This role operates within the customer support team's operational hours of 08:00 - 17:30 , with a rotating shift pattern , which may include split shifts, weekends and bank holiday cover (enhanced hourly rate) What You'll Bring A collaborative mindset and a commitment to delivering excellent service Attention to detail and accuracy when handling orders and data Curiosity and a willingness to question processes to improve how things are done Accountability for your work and a desire to continuously develop Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM

Product Data Coordinator Automotive Location: West-Kent (Office-based with some flexibility, drivers with own transport only due to location) Salary: Competitive + excellent benefits PWR Contacts: Emily or Sammy An established international business within the automotive sector is looking to recruit a Product Data Coordinator to join a specialist team responsible for managing product information across a large European range. This role is ideal for someone who enjoys structured, process-driven work, takes pride in accuracy, but also wants a position with real responsibility, exposure and long-term development. The Role Key Responsibilities Maintain and update product and technical data across internal systems Cross-check part numbers, references and specifications Work with catalogues and system information to ensure accuracy Support product range updates, ensuring data is complete and correct Liaise with internal teams including purchasing, quality and supply chain Respond to product-related queries and provide clear, practical answers Take ownership of your product area and ensure high standards are maintained Support supplier-related activity where required, including occasional travel About You This role is less about seniority and more about mindset, reliability and approach. You may come from a background such as: Purchasing / buying / procurement support Inventory / stock control / supply chain Automotive parts (motor factor, dealership, parts advisor) Data-driven or systems-based roles We would also welcome applications from graduates, particularly those with degrees in areas such as Business, Economics or similar, who are looking for a structured, long-term career where they can develop practical commercial skills. You ll likely have: Strong attention to detail and a methodical way of working Confidence using systems and handling data The ability to stay focused in a structured, sometimes repetitive role A calm, professional approach especially under pressure Confidence to communicate with others and explain your decisions Willingness to travel occasionally as part of the role A proactive attitude not just processing, but taking ownership You don t need to be hands-on mechanically product knowledge can be developed over time. Why This Role? Join a stable, long-standing team with strong internal knowledge Clear structure and defined responsibilities no constant firefighting Excellent benefits package A business that invests in training and long-term careers Opportunity to build deep product, systems and commercial understanding A role that offers both consistency and responsibility This role will suit someone who enjoys getting things right, working in a structured way and building expertise over time, but who also wants to be trusted, visible and involved in the wider business. If you re currently in a purchasing, inventory, automotive parts role or a graduate looking for your first or second step into a commercial environment this could be an excellent opportunity.

Supply Chain Administrator Small, successful food manufacturing company Located between Shepton Mallet and Wincanton Salary £28-35K DOE Would you like to join a small but successful food manufacturing company as a manufacturing administrator / Supply Chain Administrator - This is a newly created role where you will become an integral member of the business, growing as they grow We're looking for a highly organised and proactive Manufacturing Administrator to support daily office and production operations. Supply Chain Administrator Key responsibilities: Managing office operations and admin systems Handling customer enquiries Scheduling production and deliveries Procurement and stock management Maintaining records (food safety & H&S) Supporting invoicing and general admin What we're looking for: Strong organisation and multitasking skills Confident IT skills (Excel) Excellent communication Ability to work independently and use initiative Desirable: Food manufacturing experience Knowledge of HACCP / SALSA What we offer: £28,000 - £35,000 DOE Full-time role although 4 day working maybe considered Supportive team environment Employee discount & free on-site parking This role could suit a candidate that has previously worked as a Production administrator, food graduate, Production coordinator, Technical coordinator.

Client Services Coordinator Cardiff From 27k depending on experience We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands. Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the day to day coordination for high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations. The role Coordinate daily activities between clients, suppliers, and internal teams Respond to client enquiries promptly and maintain strong professional relationships Monitor stock levels, forecast requirements, and arrange timely replenishment Liaise with suppliers to secure competitive pricing and ensure timely delivery Prepare clear reports and updates for managers, clients, and colleagues Support continuous improvement initiatives and process efficiency The person Experience in customer service, administration, coordination, or supply chain roles Strong organisational skills and the ability to manage competing priorities Confident communicator, able to build positive relationships with clients and suppliers Strong competency in Excel (Power BI desirable ) In return You will be joining a respected company with a reputation for reliability and operational excellence You will work with major national retail brands They provide a collaborative, supportive culture with opportunities for development

Materials Handler/Coordinator Materials Handler/Coordinator East Leeds Sector: Manufacturing £27,000 Your new role Hays are working with a manufacturing business in East Leeds who are looking for an experienced Materials Handler to join their team on a permanent basis. Your role will be to oversee all warehousing activities, including supporting materials' management through the receipt, handling, storage, and inventory control of goods across manufacturing and warehouse areas. Manage site logistics, including the labelling and dispatch of finished products. Maintain awareness of all Health & Safety requirements relevant to operational processes. Follow all Environmental, Health & Safety (EHS) guidelines and take appropriate measures to prevent harm to yourself and colleagues. Work in full compliance with the site's Quality Management System (QMS). Manage the receipt of incoming goods, ensuring all procedural requirements are met. Coordinate with supply chain and quality teams to maintain full traceability and control of materials. Accurately process returned goods, including receiving, inspecting, and recording all necessary information. Ensure correct labelling of finished products, intermediate items, and incoming materials. Apply safe manual-handling techniques to support the efficient movement and storage of all materials and finished goods. Maintain and continuously improve the goods-in and warehouse areas. Accurately record all material movements using designated IT systems and controlled documentation. Keep complete and accurate records of all materials-related activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

18 Month Fixed Term Contract Customer Service Representative Job Wrexham Manufacturing Attractive Salary Your new company You will get the fantastic opportunity to work for a successful and long-standing manufacturing business based in Wrexham on a fixed-term basis. With their loyal client base and innovative products, you will be able to gain exposure to different aspects of their global business whilst enhancing your own skill set. Your new role Working with a key customer base across global markets, you will be working across core commercial and supply chain functions to deliver an outstanding customer experience. Your role will incorporate various functions, such as master data maintenance, managing your customer order book, liaising with different teams such as logistics, planning and quality, and ultimately managing the customer journey to the plant. You will ensure customer forecasts are accurate and work with material planning for any special requests. Additionally, you will be working in a timely manner to work within customer KPI's. What you'll need to succeed You will be a good communicator who demonstrates an enthusiastic and proactive work ethic. You will be eager to produce high quality work and show a keen eye for detail to ensure there are no errors being processed. You will have a good working knowledge of ERP systems, ideally SAP S/4 Hana although not essential, and be comfortable managing customer data. You will have prior experience within the manufacturing industry with aerospace experience being highly attractive, and have a good understanding of export compliance. Moreover, you will be organised and highly customer focused, with a good sense of initiative to make sound business decisions to support customer requirements which comply with company policy. What you'll get in return Not only will you have the opportunity to join a truly exciting and expanding company with a global footprint, you will get a competitive salary for your full-time working week or 37.5 hours. You will have a 25 day's holiday + bank holidays and the opportunity for a performance-based bonus annually. You will be based in Wrexham, with ample on-site parking, and after a 6-month probation, be able to utilise a hybrid working policy of up to 3 days from home per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Assist in managing customer accounts and maintaining strong relationships with clients. Prepare and process commercial documentation, including quotes and invoices. Support the commercial team in negotiating and finalising agreements with customers. Monitor and track commercial activities to ensure compliance with company policies and procedures. Conduct market research to identify potential business opportunities and provide insights to the commercial team. Coordinate with internal departments to ensure seamless execution of commercial operations. Handle customer enquiries and provide timely and accurate information. Assist in the preparation of reports and presentations for management review. Maintain accurate records and databases related to commercial activities. Provide out of ours cover as required on a rotating basis along with other team members. Ensure compliance with company policies and relevant legal and regulatory requirements. Contribute to continuous improvement initiatives to enhance the efficiency and effectiveness of the commercial department. About you: Previous experience in a commercial, sales or customer service role is advantageous. Strong organisational skills and attention to detail. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). NVQ Diploma or equivalent; additional qualifications in logistics, supply chain management, or related fields are a plus. Knowledge of commercial and logistics software is an advantage. Proactive problem-solving skills and the ability to work independently and as part of a team. What we offer: Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. 33 days holiday per annum, Including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security. Secure onsite parking / Public transport available Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Click the Apply button to register your interest and you'll be redirected to our careers page to complete the application form. Candidates with the relevant experience or job titles of: Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Customer Service Executive, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, may be considered for this role.

Portfolio Procurement has been engaged by our leading Hertfordshire based client to recruit for a Supply Chain Coordinator. Key Job Duties: Processing International purchase orders, deliveries, shipments, and invoices for global customers. Liaising with customers and suppliers globally and raising orders with factories in the Far East and Europe. Liaising with shipping agents to get competitive prices for freight and arranging paperwork for customs clearance. Analysing stock holding and customer sales. Keeping supply procedures up to date. Cover for other members of the Supply Chain team, reporting to the Head of Supply & Operations. Other administrative tasks as necessary according to the needs of the business Skills/experience required: Previous experience in a supply chain role is needed, including the understanding of different shipment incoterms Understanding of the order, delivery, and invoice processes for a supplier Advanced Excel skills Excellent multi-tasking skills Analytical ability Organised and able to maintain accurate records Excellent attention to detail Strong verbal and written communication skills Productive and proactive 50934DH INPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: Quality Coordinator Location: Doncaster (Full-Time, On-Site) Salary: Up to 32k Base DOE + Company Benefits We are currently supporting a fast-growing, digitally led retail business in the search for a Quality Coordinator to join their team in Doncaster. Known for their strong brand presence, customer-first approach and rapid growth across the UK, this business has built a reputation for delivering high-quality products at pace. With continued expansion, they are investing in strengthening their quality function to ensure standards remain best-in-class. The Role: You will be responsible for supporting and improving quality across products and processes, working closely with internal teams and using data to drive insight and improvement. Key Responsibilities: Monitor and report on product and operational quality metrics Analyse data to identify trends, issues and improvement opportunities Support quality assurance processes and continuous improvement initiatives Collaborate with operations, supply chain and customer service teams Ensure adherence to internal standards and procedures About You: Strong analytical skills with the ability to handle and interpret data High attention to detail with a proactive approach Experience in a quality, compliance or data-driven role is advantageous Confident communicator with the ability to work cross-functionally Comfortable in a fast-paced environment

About the Role: We are looking for a proactive and organised Supply Chain Coordinator to help deliver seamless supply chain operations. You will play a key role in ensuring stock availability, managing Purchase Orders (POs), and supporting Manufacturing Order Requests (MORs) to meet operational demand. This role could also be suitable for a school leaver looking to start a career in supply chain, logistics, or manufacturing. Key Responsibilities: Generate and maintain Purchase Orders, ensuring goods are ordered on time, pricing is accurate, and delivery changes are communicated effectively Develop and maintain SAP-based Material Requirements Planning (MRP) tools in collaboration with Customer Service, Supply Chain, and QA teams Manage Manufacturing Order Requests in line with MRP demand Coordinate workflow with warehouse leadership and support material flow management Monitor stock levels, open orders, backorders, and priority deliveries to ensure timely supply Liaise with suppliers and internal teams to resolve queries and maintain continuous material flow Produce accurate reports on stock, work in progress (WIP), and schedule adherence Support batch and kit maintenance, reprocessing of out-of-date stock, and stock accuracy initiatives Assist with Accounts queries and participate in continuous improvement initiatives, including 5S processes Contribute to process improvements and quality issue resolution in line with best practices Candidate Requirements: Enthusiastic, organised, and willing to learn Strong attention to detail Good communication skills and the ability to work as part of a team Basic IT skills; experience with SAP or other ERP systems is a plus but not essential Ability to manage priorities and work in a fast-paced environment Experience in manufacturing, logistics, or administration is advantageous but not essential WE Talent acts as an employment agency for permanent recruitment. By applying for this role, you accept the Privacy Policy and Disclaimers, which can be supplied on request.

This role sits within the Supply Chain function and plays a key part in supporting the planning and execution of the permanent display programme. As a Display Executive, you will be responsible for coordinating the administrative processes that underpin successful display delivery. You ll work closely with internal teams and external suppliers to ensure smooth execution across new product launches (NPD) and seasonal campaigns such as Christmas, Easter, and Mother s Day. This is a fast-paced position within the Display team, requiring strong organisation and adaptability to ensure displays are designed, produced, and delivered on time. Key Responsibilities Complete and track Supplier Briefing Sheets Review and monitor Unit Stock Load-Up Sheets Support master data management, including SKU creation ahead of first production Maintain and update the Display Product Catalogue Coordinate with suppliers (e.g., printers and co-packers) to track progress and ensure alignment Provide clear status updates to the Display Manager and stakeholders Skills & Experience Required Highly organised with the ability to manage multiple workstreams simultaneously Strong attention to detail , ensuring accuracy and a right first time approach Adaptable and calm under pressure in a fast-moving environment Tech-savvy , confident working with systems (experience with tools like Informatica/SAP is beneficial but not essential) Strong communication skills , able to clearly convey updates and coordinate with internal teams and external partners

Supply Chain Coordinator Maldon up to £32,000 Mon-Fri 8:45 to 17:15 The Role - Supply Chain Coordinator To support the security and efficiency of the Supply Chain by ensuring effective planning of operational output, accurate creation and maintenance of Purchase Orders (POs), proactive communication with suppliers and internal teams, and robust management of demand and stock levels for both raw materials and finished goods. Job Duties Work closely with the Supply Chain Manager to generate and maintain Purchase Orders (POs), ensuring: Goods are ordered in full and on time Pricing records remain accurate Delivery date changes are challenged, recorded, and communicated Collaborate with Customer Service, Supply Chain, Consignment, and QA teams to develop and maintain an SAP MRP - based planning tool for full control of all kitting operations, driven by: Build times , Sales demand , Stock availability and Staff capacity Create and manage Manufacturing Order Requests Coordinate workflow with Warehouse team leaders Manage material flow by overseeing current and future POs within SAP Action and maintain PO requests from other departments Raise and maintain POs for non - stock items Support supplier relationship management to ensure continuous material flow Develop and maintain reporting tools that provide clear, timely, and accurate information on: Work - in - Progress (WIP) Stock levels Schedule adherence Investigate and resolve scheduling issues Maintain delivery priority data to ensure visibility and timely action Monitor open orders with approved suppliers and communicate any impacts on backorders Analyse stock levels before raising manufacturing or sterilisation - related POs Manage Riverside PO and MOR due dates based on received reports Issue weekly CSV files to Riverside and the Warehouse team Liaise directly with Riverside to set and manage processing priorities Monitor and publish weekly reports on open Sales Orders, backorders, and Nearly Out - Of - Stock items Lead the maintenance of the OOD stock reprocessing workflow Provide Goods In with regular updates on upcoming deliveries Support stock accuracy activities as needed Communicate effectively with all internal departments regarding Planning and Supply Chain matters Assist the Accounts team with supplier - related invoice queries Participate in 5S activities to improve systems, practices, and standards Keep personal training records accurate and up to date Support the Supply Chain Manager and Head of Supply Chain in implementing best - practice systems and continuous improvement initiatives Work with the Quality team to support timely resolution of quality issues Use recognised management tools to review and improve business controls and processes Provide support to colleagues during peak demand to ensure continuity of operations What You'll Need Proven experience in Supply Chain, Production Planning, or a similar operational role Strong understanding of MRP systems, ideally SAP Ability to create, manage, and analyse Purchase Orders & Manufacturing Orders Confident working with data, including stock levels, demand trends & scheduling information Strong organisational skills with the ability to prioritise Proactive problem - solver with the ability to investigate and resolve planning or scheduling issues High attention to detail and accuracy in all administrative & planning activities Competent in Microsoft Office, particularly Excel What's in it for you? £26,000 to £32,000 depending on experience Monday to Friday 8:45am - 17:15 with 1 hour lunch (flexible to start 30 minutes earlier or later Annual Bonus 5% of salary, performance related Annual leave 21 days holiday plus bank holidays Pension scheme 3% employee contribution + 5% company contribution Free onsite parking

The Junior Procurement Coordinator will support procurement and supply chain activities within the life science industry, ensuring smooth operations and effective supplier management. This permanent role offers an excellent opportunity to develop expertise in procurement processes in Burgess Hill. Client Details This organisation operates within the life science industry and is recognised for its commitment to delivering high-quality products and services. As a small-sized company, it provides an engaging work environment that values precision and innovation in its operations. Description Assist in managing procurement activities to ensure timely and cost-effective sourcing of materials and services. Maintain accurate procurement records and documentation for compliance purposes. Support supplier relationship management, including communication and performance monitoring. Coordinate with internal departments to ensure procurement aligns with operational needs. Assist in resolving any supply chain issues to minimise disruptions. Prepare and process purchase orders and requisitions accurately. Analyse procurement data to identify cost-saving opportunities. Contribute to continuous improvement initiatives within the procurement and supply chain department. Profile A successful Junior Procurement Coordinator should have: A background in procurement, supply chain, or a related field. Strong organisational skills with attention to detail. The ability to communicate effectively with suppliers and internal teams. An analytical mindset to assess procurement data and make informed decisions. A willingness to learn and adapt to new systems and processes. Proficiency in standard office software, particularly spreadsheets and databases. An interest in the life science industry and its operational requirements. Job Offer A competitive salary ranging from 26,000 to 27,000 per annum. A permanent position in a growing company within the life science industry. An opportunity to develop your skills in procurement and supply chain management. A collaborative work environment in Burgess Hill. The chance to contribute to meaningful projects in a specialised field. If you are ready to take the next step in your career as a Junior Procurement Coordinator, apply today and become an integral part of this exciting organisation.

The Skills You'll Need: Customer Service, Logistics, Supply Chain Your New Salary: £33k Location: West London/ hybrid - 2 days a week in office Job status : 6-12 months maternity cover Start date : ASAP Working hours : 8.30am - 5.30pm Monday-Friday Who You'll Be Working for: Leading IT accessories business. What You'll be Doing Each Day: To manage the order-to-delivery (OTD) process across EMEA customers, acting as a key interface between internal teams (Sales, Planning, Logistics) and external partners (LSPs and customers). This role blends customer service and logistics coordination to maximise fulfilment, revenue, and customer satisfaction. Manage the order-to-delivery (OTD) process for a defined group of customers and/or countries, ensuring timely and accurate fulfilment Process and release all sales orders in line with agreed service levels to meet internal and external expectations Act as the primary operational contact for assigned accounts, delivering excellent service and support across the pre- and post-sales cycle Proactively communicate with customers and Sales Managers regarding delays, shortages, or fulfilment issues, ensuring full transparency and minimal disruption Collaborate closely with the ATP/Customer Planner to maximise case fill rate and revenue potential Coordinate with Logistics Service Providers (LSPs) to ensure timely and accurate picking, packing, and delivery, with a focus on OTIF performance Monitor LSP performance and actively challenge poor service or inefficiencies, driving improvements through regular feedback and escalation when required Leverage ERP system capabilities to streamline and improve the order fulfilment process; identify and eliminate recurring issues or bottlenecks Manage customer return requests (RMAs), validating eligibility and coordinating with Credit Control and LSPs to ensure smooth processing Handle all warranty order processing and act as the daily contact point for third-party consumer care partner Investigate and resolve warranty-related escalations to ensure quick, customer-focused outcomes Respond to service-related queries from customers, Sales, or Credit Control using shared databases and LSP NCR platforms Provide cover and support for colleagues during periods of absence to maintain service continuity Systems Used ERP: Currently Baan; transitioning to Microsoft Dynamics 365 for order processing and fulfilment Excel: Used for reporting, exception management, and performance analysis NCR Portal System: For tracking non-conformances & discrepancy resolution The Skills You'll Need to Succeed: Fluent in English (spoken and written) Experience in a customer-facing supply chain, order-to-cash, or logistics coordination role Proven track record of delivering high-quality customer service in a fast-paced, operational environment Strong working knowledge of the order-to-delivery (OTD) process and logistics workflows Experience working with Logistics Service Providers (LSPs) and coordinating across multiple internal functions (e.g., Sales, Finance, Planning) Comfortable working with ERP systems for order processing and fulfilment tracking Intermediate to advanced proficiency in Excel, Word, and PowerPoint (e.g., VLOOKUPs, PivotTables, filtering for exceptions) Ability to manage priorities under pressure while maintaining accuracy and customer focus Highly organised and self-motivated with a strong attention to detail and follow-through Please follow us on Linkedin: /company/people-first-supply-chain We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

We have an exciting new opportunity for a motivated Supply Chain Coordinator within our Construction South business. With our main office in Weybridge, and satellite offices in Farnborough and Dartford, we deliver projects across multiple sectors within Southern England and South London Boroughs regions. As the successful candidate, you will report to the Regional Supply Chain Manager and collaborate with teams across new business, pre-construction, delivery, and aftercare. You will support the management and coordination of our supply chain partners, ensuring they meet current and future business needs and performance standards. Key Responsibilities Support in driving the strategic direction of the department. Strong organisational and coordination skills, with the ability to manage multiple priorities and work effectively in a fast-paced construction environment. Strong communication and interpersonal skills, with a confident, proactive approach to engaging internal teams and supply chain partners. Able to build effective relationships and influence stakeholders at all levels. Effective workload management skills, with the ability to prioritise tasks and deliver to deadlines. Proficient in Microsoft Excel, with the ability to produce and maintain reports, analyse data, and support supply chain performance tracking. Ambitious and motivated, with a positive attitude and a strong desire to learn and develop within the construction supply chain. Passionate about driving value, quality, and continuous improvement across the supply chain. Essential Criteria Demonstrable experience in supply chain engagement, subcontractor coordination, or procurement support activities. Ability to build effective relationships and influence a range of internal and external stakeholders. A proactive, problem-solving mindset with the ability to review, challenge, and improve existing processes. Clear and confident verbal communication skills. Ability to work collaboratively as part of a wider multi-functional project or business team. Full UK driving licence and willingness to travel where required. Minimum BTEC or Level 3 qualification (or equivalent). Desirable Criteria Good working knowledge of the UK construction industry. Located within a reasonable commuting distance of the Weybridge head office. Previous experience in supply chain or stakeholder relationship management. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Temporary Customer Account Coordinator (8 to 9 Months) Location: Coventry Contract: Temporary (8 to 9 months, with potential extension or permanent opportunity) We re working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry. This Customer Account Coordinator role is a fast-paced, customer-facing office position where you ll manage customer requests from start to finish, acting as the main point of contact and making sure orders move smoothly through the business. There is genuine potential for this Customer Account Coordinator role to extend and possibly become permanent for the right person. You ll be joining an exciting, vibrant organisation with excellent onboarding and training, plus the chance to build experience within a world-class business as a Customer Account Coordinator . What you ll be doing As a Customer Account Coordinator , you ll take ownership of customer accounts and orders from inception through to delivery, working closely with internal teams and keeping customers informed every step of the way. This includes: Acting as the primary day-to-day contact for customers via phone, email and Teams Managing customer orders, checking stock availability and liaising with manufacturing when required Tracking orders through the system and proactively managing delays or backlog Organising logistics and supporting delivery schedules Handling customer enquiries professionally and resolving delivery or invoice issues Providing regular updates to customers and internal stakeholders Working with Sales, Supply Chain, Finance and Operations to problem-solve and improve customer experience Keeping records accurate across CRM and internal systems Getting involved in team meetings and continuous improvement activity What we re looking for We re keen to speak with people who already have experience in: Customer Account Management or office-based Customer Service Managing orders, accounts or customer requests end to end Working in a busy, process-driven environment Communicating confidently with customers by phone and email Using CRM or ERP systems (Salesforce experience would be ideal, but similar systems are fine) You ll also need to be: Proactive and comfortable problem-solving Organised with good attention to detail A team player who can work across departments Customer-focused, resilient and adaptable Confident using Microsoft Office Why apply? 8 to 9 month temporary role with real potential to extend or go permanent Coventry based position within a globally recognised organisation Excellent training and support from day one Varied role with exposure to manufacturing, supply chain and sales operations Friendly team environment with genuine development opportunities

Job Description: Logistics Administrator (Transport Planning / SAP / Supply Chain) Temporary to Permanent Opportunity Location: Knottingley Salary: £28,000 £30,000 per annum Hours: Monday Friday 08 00 (1-hour lunch) Recruiter: Aqumen Recruitment (on behalf of a manufacturing client) Aqumen Recruitment is recruiting a Logistics Administrator for a well-established manufacturing business in Knottingley. This is a temporary role with strong potential to become permanent, offering an excellent opportunity to join a fast-paced logistics and supply chain operation. This position would suit candidates with experience as a: Logistics Administrator / Transport Administrator / Logistics Coordinator / Supply Chain Administrator / Planning Administrator Key Responsibilities Processing customer call-off orders Supporting transport planning and delivery scheduling Liaising with customers, suppliers and hauliers Acting as first point of contact for logistics queries Supporting SAP warehouse / stock system updates Managing vehicle booking slots and yard management activity Monitoring stock allocation and rotation Producing delivery performance reporting (plan vs actual) Resolving delivery and shipment queries efficiently Supporting wider logistics team operations where required Skills & Experience Required Previous experience in logistics administration, transport planning or supply chain coordination Strong communication skills across customers, suppliers and internal teams High level of organisation and attention to detail Experience working within manufacturing, FMCG, warehouse or distribution environments preferred Experience using SAP, WMS or transport planning systems advantageous Ability to work both independently and as part of a team What s in It for You? £28,000 £30,000 salary guide Monday to Friday working hours (no shifts) Excellent temp-to-perm opportunity Join a supportive and fast-paced logistics operation Opportunity to develop within a respected manufacturing environment Apply Today If you have experience in logistics administration, transport coordination or supply chain planning, we d love to hear from you. Apply now with your CV or contact Aqumen Recruitment for more information. Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.

Ready to take the next step in your career as a Procurement Coordinator within a fast-paced Fresh Produce environment? This is an excellent opportunity to join a progressive and quality-driven business, where you will play a key role in supporting procurement operations and ensuring the smooth flow of product from supplier to customer. Working closely with Commercial Managers, you will contribute to maintaining strong supplier relationships, accurate data management, and efficient stock coordination. This position offers strong exposure across procurement, supply chain, and commercial processes, within a collaborative and high-performing team. Procurement Coordinator Key Responsibilities Raise and manage purchase orders within internal systems, ensuring accuracy and timely processing Communicate with growers and suppliers to confirm volumes, specifications, and delivery schedules Maintain and update load plans, ensuring clear visibility of inbound product and arrivals Work closely with logistics and planning teams to support stock control and availability Support pricing administration, reporting, and data analysis using Excel to inform procurement decisions Assist with grower returns, invoice reconciliation, and general procurement administration Contribute to continuous improvement of procurement processes and data accuracy Procurement Coordinator Key Requirements Strong organisational skills with the ability to manage multiple priorities in a fast-moving environment Confident working with data and numbers, with strong Excel skills (including formulas, reporting, and analysis) Previous experience within procurement, supply chain, or commercial administration, ideally within Fresh Produce Experience using ERP systems (knowledge of Prophet or similar is advantageous) Clear communicator, able to build effective relationships with suppliers and internal teams Resilient and adaptable, with the ability to work under pressure and respond to changing demands High attention to detail, ensuring accuracy across orders, pricing, and supplier information Proactive problem-solver with a hands-on approach This is a fantastic opportunity for a Procurement Coordinator to join a well-established and forward-thinking business, recognised for its commitment to quality, consistency, and strong supplier partnerships. You will be part of a supportive team where your contribution will have a direct impact on operational success. This is a UK-based position, and applicants must have the legal right to work in the UK. Evidence of this will be required prior to interview, if applicable.