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Customer Service Advisor Stockton-on-Tees 157 per day via Umbrella Temporary contract until 30th April 2026 Shifts between 08:00-18:00 Monday-Friday & 09:00-14:00 Saturday How would you like to work within a department that effects people's lives every single day? Are you an empathetic individual who is confident speaking with vulnerable customers who have recently suffered a bereavement? Our client, an internationally recognised retail and commercial bank, are offering you the opportunity to join one of their most crucial teams, where you will support customers in their time of need. So if you have extensive customer service experience, we would love to hear from you. So, where will you be working? You will be working within The Bereavement Contact Centre which provides a bespoke telephony service for callers notifying the Bank of the death of their customer and supports some of their most vulnerable customers. Our client will provide you with comprehensive on-site training to ensure that you feel confident to take ownership and provide a personal service to their callers at a time when it's needed the most. The difference you will make: Helping callers each day by answering queries from customers, customer representatives, solicitors, and colleagues across the Branch network and 3rd parties. Assisting customers representatives who wish to notify the bank of the death of their customer. Helping to keep customers and the bank safe. Solving problems and escalating issues when necessary Updating customer records What we need you to have: Experience in working in a contact centre environment. Excellent verbal and written communication and customer service skills Extensive computer and numeracy skills What would be nice for you to have: Resilience and problem-solving skills A structured approach to work and well organised Excellent attention to detail to ensure quality standards are maintained. Flexible, approachable, and work well under pressure. Working Pattern: Shifts will be scheduled between 08:00-18:00 Monday-Friday & 09:00-14:00 Saturday (lieu days will be given when working Saturdays). This role is based in Teesside, and you will be working on a Hybrid basis Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Our client are a global delivery solution provider who offer a seamless cross-border trade to their Multi-National clients . Their e-commerce solutions are backed by their innovative tech, excellent customer service and extensive logistics expertise. Due to expansion they are now looking for a new Senior Business Development Manager who will be responsible for the successful acquisition of high-quality new business accounts using a consultative selling approach. They are required to develop and manage a strong pipeline whilst expected to source their own leads ensuring a high conversion of new business. This individual needs to be highly motivated, a self-starter able to identify and develop new business from multiple sources. Key Responsibilities: - Identify, manage and develop prospects for new business ensuring revenue targets are achieved. - The ability to demonstrate high-level consultative selling techniques to senior-level decision-makers. - Deal directly with customers senior management to identify opportunities to generate professional and comprehensive proposals. - Manage all proposals by defining all stakeholder requirements. Appropriately engage all support departments to ensure the customer's needs can be delivered and exceeded. - Negotiate, manage and implement agreed commercial agreements ensuring additional business is gained to achieve targets. - Become a trusted advisor with excellent knowledge about our customers and their industry. - Work with Head of Sales and other team members to drive the overall sales pipeline. - Prospecting for new customers and lead generation, self- sourcing and utilising insights to create opportunities. - Follow up on all leads identified or provided through our internal data strategy. - Manage data for new and prospective clients in CRM, ensuring all information is logged, accurate and completed daily. To apply for the role ALL APPICANTS MUST HAVE either an International e-commerce or International Courier background, with a successful record and have the drive to bring on good quality accounts

Probation Services Officer - Court Team (Central Criminal Court & City of London Magistrates Court) Location: Central Criminal Court (Old Bailey), London Contract: 12-month temporary contract Hours: Full-time, 37 hours per week, fully on-site Pay: 18.59 p/h PAYE 24.48 p/h Umbrella Red Snapper Recruitment is seeking an experienced and confident Probation Services Officer to join the National Probation Service within the busy courts of the Central Criminal Court (Old Bailey) and the nearby City of London Magistrates Court. This is an excellent opportunity for an established practitioner with previous court probation experience , strong report-writing skills, and the ability to thrive in a fast-paced environment. If you are looking to build on your court expertise, return to probation work, or gain exposure in a high-profile court setting, this post offers outstanding professional development. The Role Working as a Court Duty Probation Service Officer , you will support daily court operations and provide essential services to the judiciary, legal representatives, and probation colleagues. You will be responsible for: Managing daily PSR requests , including written and oral reports. Processing results and ensuring accurate, timely entries on case management systems. Providing appointments and follow-up instructions to individuals appearing before the court. Liaising with court staff, magistrates, legal advisors, and probation teams. Ensuring compliance with national probation policies and information-sharing procedures. Covering both the Old Bailey and City of London Magistrates Court (short walking distance). About You - Essential Requirements To be considered, you must have: Previous experience working in a court probation role (essential). Strong knowledge of probation processes, ideally within a Magistrates Court setting. Proven ability to produce clear, concise written reports and deliver oral reports confidently. Excellent communication skills with the ability to work collaboratively in a multi-agency court environment. Strong organisational skills and the ability to manage competing deadlines. Willingness to complete probation vetting , Enhanced DBS, and (if required) CTC clearance . This role is ideal for current PSOs, qualified POs seeking a court-focused assignment, and former PSOs returning to practice. Why Apply? Work in two of London's most significant courts, including the world-renowned Old Bailey . A stable 12-month contract offering continuity and court-specific experience. No community caseload - fully court-based duties . Supportive team environment with opportunities to strengthen your professional court practice. Competitive hourly rate and on-site working pattern Monday to Friday. How to Apply If you meet the essential criteria and are ready for a challenging and rewarding court-based role, we'd like to hear from you. If you know someone suitable, we offer a 75 retail referral bonus for successful introductions. Red Snapper Recruitment (RSR Justice) is a market-leading recruitment provider to the probation, policing, and offender management sectors. We are committed to equality, diversity, and inclusion in all recruitment practices.

Senior HR Advisor Salary: £40,000 Location: Brighouse (Hybrid) Hours: Full-time Join a People-First Organisation Where Your Expertise Truly Matters We re excited to be supporting a highly respected, forward-thinking organisation in Leeds as they look to welcome a Senior Employee Relations Advisor to their growing HR team. This is a fantastic opportunity for an experienced ER specialist who thrives on variety, autonomy, and meaningful impact. In this role, you ll be the trusted ER expert for the business, dealing with varied and complex cases while coaching and supporting managers across all levels. You will also have the opportunity to lead and develop a direct report, giving you a platform to shape capability within the team and further strengthen your leadership experience. This role offers genuine flexibility, visible progression opportunities, and the chance to be part of a collaborative HR function that values innovation, trust, and continuous improvement. What You ll Be Doing • Lead on diverse ER caseloads, ensuring fair, consistent, and timely outcomes. • Provide specialist advice across a broad range of matters, including: • Employment law queries • Failed probation processes • Sickness absence from day one • Flexible working requests • Subject Access Requests (SARs) • Welfare meetings and ongoing support cases • Act as the go-to advisor for managers, offering coaching and support to help build people-management capability across the organisation. • Line manage and mentor a direct report, providing guidance, development, and support. • Produce accurate ER documentation and ensure full compliance with GDPR and internal policies. • Collate and analyse HR metrics and trends to support strategic decision-making across the leadership team. • Contribute ideas to improve HR processes, employee experience, and ways of working. What We're Looking For • CIPD Level 5 (or equivalent experience). • Proven experience in a dedicated Employee Relations or HR Advisory role. • Strong, up-to-date employment law knowledge. • Confident managing complex and sensitive ER cases. • Ability to influence, challenge, and coach managers at all levels. • A proactive, solutions-focused mindset with excellent interpersonal skills. • High levels of professionalism, discretion, and emotional intelligence. • UK driving licence and access to a vehicle (occasional travel may be required). • Multi-site experience desirable but not essential. Why You ll Love This Role • Hybrid working for true work life balance • Genuine career development, including support for additional qualifications • Free onsite parking • Generous holiday entitlement • Employee discounts & wellbeing benefits • A supportive, established HR team that celebrates innovation and fresh ideas • The chance to make a visible, lasting impact across the organisation

Inbound Telephone Sales Advisor Location: Glasgow/Eurocentral Salary: 25,000 basic + OTE 40,000+ Full-Time Start Date: January 2026 5 Days per Week Are you looking to grow your sales career in 2026 in an uncapped, collaborative and highly rewarding environment. Our client is all about rewarding success and with all the leads being warm and qualified - the earning potential is fantastic! If you are looking to grow your sales career with guaranteed earnings and real progression, then this is the role for you. What we require from you - confident, motivated Telephone Sales Advisors to join our high-performing Eurocentral team. What's in it for you: 25K basic + uncapped commission (OTE 40K+) Guaranteed earnings in your first 3 months No cold calling - warm, qualified leads only 30 days holiday (increasing with service) Hybrid working options after probation Flexible shifts + subsidised travel Full training through our Ninja Training Academy Career progression, sales incentives, and staff perks What you'll be doing: Engaging with customers via phone, email, and chat Advising on finance options and guiding them through the process Coordinating with dealers and handling documentation Providing top-tier service from start to finish What we're looking for: Sales or customer service experience (ideally phone-based) Confident, energetic, and target-driven Great communication and organisation skills Shifts: Week 1: Mon-Fri 9am-6pm Week 2: 3 weekdays + Sat (9-6) + Sun (10:30-5:30) Apply now to secure your place for our January 2026 start date!

Our client, a leading not for profit organisation, is currently recruiting for a Marketing Manager on a 12 month Fixed Term Contract. The Marketing Manager will support the Senior Marketing Manager to develop and deliver the marketing strategy, plan and budget. The Marketing Manager will lead the day-to-day planning and execution of campaigns and content to drive awareness, engagement and growth across the charity-focused services. This is a hybrid role with the need to be in the London office 2 days per week. Key Responsibilities for the Marketing Manager Growing awareness of the organisations services for charities through targeted campaigns Increasing engagement with charities through compelling content and storytelling Generating enquiries and applications for our social investment fund, advisory services and fundraising products Planning, delivering and reporting on marketing activity aligned to objectives and key results Collaborating across teams and with external partners to ensure campaigns are timely, effective and on-brand Key Experience for the Marketing Manager Demonstrate 2+ years of marketing experience, including at managerial level Create and deliver successful content marketing strategies Write and edit digital content that resonates with charity audiences Use insight and data to shape marketing activity and report on performance Understand B2B marketing principles and apply them effectively Please apply as directed!

Customer Service Advisor Monday to Friday Bury St Edmunds £12.21 per hour On behalf of our client based on the outskirts of Bury St Edmunds we are currently recruiting for a Customer Service Advisor to join a warm and supportive team. In this role you will be the first point of contact for customer enquiries, helping to resolve issues efficiently while delivering exceptional service. This is a fantastic opportunity for someone who thrives in a dynamic, fast paced environment and is passionate about providing outstanding customer care. Main duties and responsibilities: Providing exceptional customer service, ensuring clients issues and queries are resolved Handling complaints in a friendly and professional manner Maintaining professionalism when liaising with both customers and internal teams Being the first point of call, addressing and resolving customers queries in a timely manner Following the companies policies and procedures at all times Efficiently communicating via emails and calls, ensuring all are responded to in a timely manner Key skills: A confident communicator who always demonstrates a professional and positive attitude Proven experience in a customer service role is essential and dealing with customer complaints Team player with the ability to use initiative and work independently when needed Resilient and calm under pressure, especially when handling challenging situations Skilled in managing workload and prioritising tasks effectively If you are interested in this role please apply with a current CV or alternatively, contact the office on (phone number removed) for more information.

Are you a dynamic HR leader ready to make a lasting impact? Our client, a fast-growing business in the services sector based on the A3 corridor in Hampshire, is seeking an experienced Head of HR to spearhead their People strategy. With a vibrant company culture and ambitious growth plans, this business offers the ideal platform to shape a People function that champions engagement, performance, and innovation. Join an environment where your expertise will directly influence organisational success and employee experience. What will the Head of HR role involve? Leading the design and implementation of a forward-thinking People strategy aligned with business objectives Driving talent acquisition and employer branding to attract and retain top-quality professionals Championing company culture and embedding core values through innovative people initiatives and performance frameworks Acting as a trusted advisor to senior leadership on complex employee relations, compliance, and change management Developing and delivering impactful employee engagement strategies and learning & development programs Using data and HR analytics to inform decisions, improve processes, and foster a high-performance culture Leading succession planning and coaching line managers to build strong, motivated teams Managing internal social and engagement events to reinforce workplace community and company values Suitable Candidate for the Head of HR vacancy: Experienced HR/People leader with broad expertise spanning talent acquisition, employee relations, and culture development Holds a Master s degree in HR, People Leadership or equivalent, and/or a Level 7 CIPD qualification Proven ability to build and scale People functions within ambitious, fast-moving businesses Strategic thinker with exceptional communication skills and the confidence to influence senior stakeholders Inspirational leader who thrives in a dynamic environment and can motivate teams towards shared goals Proactive problem solver who embraces change and drives continuous improvement Additional benefits and information for the role of Head of HR: Hybrid working model offering flexibility and work-life balance Opportunity to work closely with an engaged Executive Leadership Team Access to professional development, coaching, and mentoring programmes Comprehensive employee benefits package including wellbeing initiatives - Collaborative, values-driven culture supported by a structured social calendar and annual events CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application regarding work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently managing a high volume of applications and while all applications are reviewed, it may not be possible to respond individually to every candidate.

We are seeking an individual with in-depth knowledge of JIRA's capabilities and features, as well as expertise in agile methodologies. Key responsibilities include: Gathering and analysing Security Expertise and Advisory user requirements, translating them into technical JIRA specifications. Recommending JIRA fields, features, workflows, automation, and configurations to optimise use of the tool. Supporting wider Cyber and Operational Resilience teams in enhancing JIRA adoption, including creating workflows for teams not currently using JIRA but wishing to implement it. Enhancing JIRA dashboards, reports, and filters to meet reporting needs. Identifying opportunities to improve interconnectivity among Cyber and Operational Resilience teams through JIRA features. Ensuring JIRA aligns with agile practices and methodologies across the directorate. Providing training and support to JIRA champions within the directorate. Collaborating with the ERP (Enterprise Risk Planning) Product Group, which manages JIRA administration, to implement technical changes for Security Expertise and Advisory and Cyber and Operational Resilience projects. Skillset Sought: Skilled in configuring and customizing JIRA projects, workflows, and fields Strong understanding of agile methodologies. Self-motivated, results-driven - Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Experience with JIRA plugins and add-ons is a plus

Think Human Resources is supporting a business with the recruitment of an HR contractor to join their Stockport office for a 6-month contract. The business is looking for someone to start as soon as possible, so if you are available from December, this could be a great opportunity. Hybrid working is available, but you must be able to commute to the Stockport office. The focus of this role will be to lead, coach, and coordinate a small HR team to successfully deliver HR projects, services, and operational priorities. The key emphasis is on planning, performance, and delivery. Key Responsibilities Line manage three HR team members, including running regular team meetings Set clear objectives and priorities for team members Allocate workload effectively based on business priorities and team capability Support team development, ensuring access to resources, training, and guidance Build a positive, accountable culture focused on delivery and continuous improvement Plan, organise, and monitor delivery of HR projects (e.g., onboarding improvements, HR policies, employee experience initiatives, system rollouts) Implement simple, repeatable frameworks for project scoping, planning, and reporting Provide progress updates to the senior management team Improve operational effectiveness of HR processes, documentation, and communication Introduce or enhance tracking dashboards, KPIs, and service standards Ensure data integrity and compliance are maintained Promote consistent and professional communication from the HR team Escalate risks, challenges, and delivery barriers proactively This role is ideal for a strong people manager who can make an immediate impact. You'll be responsible for delivering key projects while supporting the company directors. We are looking for someone who: Loves structure, efficiency, and dashboards Enjoys improving processes and building consistency Can align expectations with managers, manage communications, and build strong relationships across the wider organisation Is delivery-focused, with the ability to ensure projects, processes, and operations are executed effectively Requirements Immediate availability to start Able to commute to the Stockport office If you are a delivery-focused manager looking to lead an HR team and make an impact in a fast-paced environment, this could be a great 6-month opportunity for you. Think Human Resources is the HR division of Think Specialist Recruitment, an independently owned recruitment business. The HR division is responsible for recruiting permanent, temporary and contract roles within the field of Human Resources including; HR Administrator, HR Assistant, HR Advisor, HR Business Partner, HR Manager, Head of HR, Employee Relations, talent, internal recruitment, Learning and Development, Compensation and Benefits/Reward and Recognition.

Join Our Team as a Paraplanner! Are you ready to take your career to new heights in the financial services industry? We're looking for a talented and motivated Paraplanner to join our dynamic team. If you have a passion for providing exceptional support to both private and corporate clients, we want to hear from you! Position: Paraplanner Contract Type: Permanent Annual Salary: Up to 45,000 Working Pattern: Full Time Driving Required: No What You'll Do: As a Paraplanner, you will play a vital role in supporting our consultants and clients by: Analysing existing portfolios using our advanced analytical models. Producing concise and accurate suitability letters, reports, and compliance support materials. Conducting thorough product research reports, collaborating closely with our consultants. Crafting suitable portfolios of funds, tailored to clients' attitudes to risk in line with our asset allocation model. Assisting planners with the completion of essential paperwork. Taking charge of project work as directed by the Paraplanning Manager or Directors, ensuring the highest quality output. Providing technical guidance to our Client Relations Team and assisting with compliance-related queries. Who You Are: To thrive in this role, you should possess: A Level 4 Diploma or higher (part-qualified candidates may be considered). Proven experience in a Paraplanning role within financial services. Familiarity with financial advisory software, tools, and systems. A strong work ethic and an enthusiastic desire to succeed. A keen understanding of FCA regulations and compliance standards. Why Join Us? We believe in fostering a supportive and stimulating work environment. Here's what you can look forward to: Opportunities for ongoing technical learning, workshops, and courses. A chance to engage with the latest market trends and trade publications. A collaborative team culture where your contributions are valued. Additional Support: You'll provide essential support to our compliance director and occasionally assist our Client Relations Team with telephone cover as needed. Ready to Make an Impact? If you're excited about the prospect of working alongside a team of dedicated professionals and contributing to our clients' financial success, we'd love to hear from you! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and why you're the perfect fit for this role. Let's shape the future of finance together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

My client in Greater London are looking to appoint a talented People Relationship Advisor on a Contract basis. The role will support the people relationship issues of a portfolio or group of services providing expert HR advice and support. It will work in partnership with their service areas to develop and maintain positive employee relationships increasing engagement. What's on offer: Salary: 30 per hour, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Ensure expert consistent advice and decision making in employment practice including employment legislation Ensure employment practices adopt inclusive, relational and restorative approaches Provide expert advice and guidance, as well as hands on involvement when required on individual cases Support the design and delivery of service-based people projects and People and Inclusion projects About you: You will have the following experiences: Extensive experience in a similar role Detailed knowledge of employment legislation and trends CIPD qualified Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM

Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.

Are you an experienced Internal Account Manager who thrives on building strong client relationships and driving growth? Our client, is an industry leader with a reputation for excellence, sustainability, and innovation, looking for an Internal Key Account Manager to join their team! You ll take the lead in managing one of their prestigious accounts, acting as a trusted advisor and industry expert. You ll nurture relationships, anticipate client needs, and identify opportunities to add value ensuring customer satisfaction while driving revenue and profitability. What You ll Be Doing as Internal Key Account Manager: Building and maintaining strong, strategic relationships with key client contacts Understanding customer goals and aligning solutions to meet their long-term plans Acting as a trusted consultant, offering insight and expertise across product ranges Managing budgets, setting growth targets, and driving account performance Collaborating with internal teams to ensure seamless delivery and customer excellence Reviewing pricing and negotiating improvements to maximise margins Ideal Internal Key Account Manager: Proven experience in account management, internal sales, or customer relationship roles A confident communicator with excellent influencing skills Commercially astute and highly organised, with great attention to detail Proactive, adaptable, and thrives in evolving environment Proficient in Microsoft Office, CRM systems, and Excel If you re ambitious, people-focused, and ready to take ownership of a key account, this is the opportunity for you. Salary: 35-42k per annum Benefits: Company Bonus, Pension, holiday allowance, onsite parking, and many more!

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Note - This Opportunity starts before Christmas Pay : 14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: December 15th, 2025 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location : Leeds City Centre What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently Maintaining a high level of attention to detail while managing multiple task What We Offer: Comprehensive training and ongoing support to ensure your success Based in our newly refurbished office in Leeds A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: To excel in this role, you should possess: Excellent customer service skills and a positive attitude Strong IT proficiency to navigate customer systems The ability to work at a fast pace while maintaining accuracy A keen eye for detail Why Join Us? At our client's organization, we believe that great customer service is at the heart of everything we do. You will be part of a team that values collaboration, innovation, and customer satisfaction. If you're ready to take the next step in your career and make a difference in customers' lives, we want to hear from you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.