We are looking for an ambitious Customer Service superstar to join our growing team as an Assistant Manager. In this role, you will become a key member of our supportive management team, helping to lead the department through an exciting period of expansion. This is an ideal opportunity for a motivated Supervisor or Team Leader ready to broaden their skillset and take a significant next step in their career. Your primary focus will be ensuring the smooth daily operation of our UK Support department through direct mentorship and guidance of our operators. Working closely with the Customer Service Manager, you will help refine processes and scale the department effectively. If you are a dedicated leader passionate about operational excellence and team development. Responsibilities Help to ensure the smooth, efficient daily operation of the Customer Support department Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary Complete regular Quality Assurance checks on operator live chats and email, providing targeted feedback and guidance as needed Efficiently and professionally manage and resolve Customer Complaints, applying company and industry knowledge to make informed decisions Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team Collaborate closely with the CS Manager to identify areas of improvement in current processes and daily operations Answer overflow of customer queries through Live Chat and Email when needed. What You'll Bring to the Team A strong background in Customer Service (minimum 2 years experience), specifically in the gambling industry, with a proven record of service excellence Strong communication skills and ability to partner with a diverse range of internal stakeholders and external customers A keen eye for detail and critical thinking skills, which can help drive improvement in departmental processes A proactive attitude, with the ability to problem solve and work with autonomy Previous management experience is not a necessity, candidates should have a proven record of working with autonomy and be prepared to articulate examples of qualities essential for successful leadership. Fully remote role 4-day work weeks: Four 10-hour days, giving you three full days off to recharge Ground-floor opportunity: Be one of our first UK hires and help to build out a brand new team Team Perks: Opportunities to attend sporting and racing events Fast track career progression: Step into a role with real growth potential in a scaling, next-gen company Collaborative and supportive culture: Join a small, forward thinking team where your ideas make an impact. The pay range for this role is: 35,000 - 35,000 GBP per year (Remote (United Kingdom
Feb 27, 2026
Full time
We are looking for an ambitious Customer Service superstar to join our growing team as an Assistant Manager. In this role, you will become a key member of our supportive management team, helping to lead the department through an exciting period of expansion. This is an ideal opportunity for a motivated Supervisor or Team Leader ready to broaden their skillset and take a significant next step in their career. Your primary focus will be ensuring the smooth daily operation of our UK Support department through direct mentorship and guidance of our operators. Working closely with the Customer Service Manager, you will help refine processes and scale the department effectively. If you are a dedicated leader passionate about operational excellence and team development. Responsibilities Help to ensure the smooth, efficient daily operation of the Customer Support department Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary Complete regular Quality Assurance checks on operator live chats and email, providing targeted feedback and guidance as needed Efficiently and professionally manage and resolve Customer Complaints, applying company and industry knowledge to make informed decisions Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team Collaborate closely with the CS Manager to identify areas of improvement in current processes and daily operations Answer overflow of customer queries through Live Chat and Email when needed. What You'll Bring to the Team A strong background in Customer Service (minimum 2 years experience), specifically in the gambling industry, with a proven record of service excellence Strong communication skills and ability to partner with a diverse range of internal stakeholders and external customers A keen eye for detail and critical thinking skills, which can help drive improvement in departmental processes A proactive attitude, with the ability to problem solve and work with autonomy Previous management experience is not a necessity, candidates should have a proven record of working with autonomy and be prepared to articulate examples of qualities essential for successful leadership. Fully remote role 4-day work weeks: Four 10-hour days, giving you three full days off to recharge Ground-floor opportunity: Be one of our first UK hires and help to build out a brand new team Team Perks: Opportunities to attend sporting and racing events Fast track career progression: Step into a role with real growth potential in a scaling, next-gen company Collaborative and supportive culture: Join a small, forward thinking team where your ideas make an impact. The pay range for this role is: 35,000 - 35,000 GBP per year (Remote (United Kingdom
Compliance Officer We have an exciting opportunity for an experienced Compliance professional to join a well established Wealth Management firm in Godalming. Alongside a competitive salary of up to 48k the benefits package is extensive, including 25 days holiday plus Bank Holidays, pension (5% employer contribution), private health insurance for employee and partner, life insurance (4 x salary), annual salary review / increase, discretionary annual bonus, hybrid working (on completion of probation, 1 day a week working from home), flexible working policy allowing you to accrue hours and earn up to 1 extra day holiday per month, support for professional development including study support for relevant qualifications and time off for events etc, opportunities for career development and a really supportive, friendly culture. Working closely alongside the Compliance & Training Manager, the focus of the role is to create and maintain FCA driven compliance policies and procedures, and to ensure that all employees have adequate and up to date training. Duties include: Create and maintain compliance policies, procedures and guidance notes, and upgrade the compliance manual annually Understand the qualifications and experience required to perform distinct roles, and create training and development plans for staff Ensure that all employees have adequate and up to date training, including coordinating online quarterly training and delivering in person training biannually Keep training records and results up to date Maintain records on compliance areas such as SPSs, exams, complaints, data breaches, document versions, qualifications, KPIs etc Develop an understanding of current regulatory issues and support the Compliance Manager with planning / preparing for the future impact of new legislation such as MIFID 11, GDPR and SMCR We are looking for an experienced Compliance professional who has worked within Financial Services previously. For more information please apply now!
Feb 27, 2026
Full time
Compliance Officer We have an exciting opportunity for an experienced Compliance professional to join a well established Wealth Management firm in Godalming. Alongside a competitive salary of up to 48k the benefits package is extensive, including 25 days holiday plus Bank Holidays, pension (5% employer contribution), private health insurance for employee and partner, life insurance (4 x salary), annual salary review / increase, discretionary annual bonus, hybrid working (on completion of probation, 1 day a week working from home), flexible working policy allowing you to accrue hours and earn up to 1 extra day holiday per month, support for professional development including study support for relevant qualifications and time off for events etc, opportunities for career development and a really supportive, friendly culture. Working closely alongside the Compliance & Training Manager, the focus of the role is to create and maintain FCA driven compliance policies and procedures, and to ensure that all employees have adequate and up to date training. Duties include: Create and maintain compliance policies, procedures and guidance notes, and upgrade the compliance manual annually Understand the qualifications and experience required to perform distinct roles, and create training and development plans for staff Ensure that all employees have adequate and up to date training, including coordinating online quarterly training and delivering in person training biannually Keep training records and results up to date Maintain records on compliance areas such as SPSs, exams, complaints, data breaches, document versions, qualifications, KPIs etc Develop an understanding of current regulatory issues and support the Compliance Manager with planning / preparing for the future impact of new legislation such as MIFID 11, GDPR and SMCR We are looking for an experienced Compliance professional who has worked within Financial Services previously. For more information please apply now!
Business Development (B2B) - Fintech / Foreign Exchange - London - 35k to 40k + comm (Estimated OTE of 60k to 65k) + bonus + benefits This is an opportunity for someone to join a leading, well-established, fintech company, that has excellent ratings and a professional, friendly, and supportive team. The manager is looking for someone who has B2B experience and a passion for International Payments, FX and global markets. This is a purely Business Development role, and you will be responsible for owning and delivering all FX new business and risk management solutions to drive the growth of the client base, through warm & cold leads, events/exhibitions, and ensuring a professional and customer orientated approach. SALARY ETC: 35k to 40k Circa + quarterly bonuses + uncapped commission (estimated OTE of 65k+) Benefits include 25 days annual leave + bank holidays, good company pension contribution, Life assurance, Health Insurance, etc. Permanent, full-time. Initially will be office based (City of London), but once settled will move to a hybrid working basis. Some national and may be occasional international travel will be required to attend events, etc. REQUIREMENTS: Experience in business development or sales within FX, international payments, or related financial services. Strong understanding of international business operations and FX market dynamics, with sound understanding of FX markets and products including, Spot, rate watches, limit orders, fixed and flexible forwards. Proven ability to engage and influence senior stakeholders, thriving in C-level conversations. Experience with HubSpot or similar CRM tools. Excellent/Confident communication and presentation skills. Proactive, resilient, and results driven. Adaptable and collaborative, comfortable working cross-functionally. Spots opportunities for upselling and cross-selling beyond initial solutions. DUTIES TO INCLUDE: Win new business: Identify, engage, and onboard companies with international operations. This will be through various warm leads, self sourced, events and exhibitions, etc. Onboard businesses which meet our specific ideal customer profile and have an FX turnover greater than 1mln per annum. Sell consultatively: Position FX risk management and payment solutions as strategic tools for global success. Own your pipeline: Use HubSpot to track, report, and optimise performance. Collaborate to win: Work with marketing on campaigns and attend industry events to build your network. Face-to-face: meet with prospective clients in person to drive success. Deliver results: Hit quarterly and annual KPIs with a consultative, value-driven approach. Opportunistic: spot and introduce wider product experts to opportunities within the companies additional product suites. To engage with colleagues, offering support and a friendly team spirit, whilst maintain professionalism.
Feb 27, 2026
Full time
Business Development (B2B) - Fintech / Foreign Exchange - London - 35k to 40k + comm (Estimated OTE of 60k to 65k) + bonus + benefits This is an opportunity for someone to join a leading, well-established, fintech company, that has excellent ratings and a professional, friendly, and supportive team. The manager is looking for someone who has B2B experience and a passion for International Payments, FX and global markets. This is a purely Business Development role, and you will be responsible for owning and delivering all FX new business and risk management solutions to drive the growth of the client base, through warm & cold leads, events/exhibitions, and ensuring a professional and customer orientated approach. SALARY ETC: 35k to 40k Circa + quarterly bonuses + uncapped commission (estimated OTE of 65k+) Benefits include 25 days annual leave + bank holidays, good company pension contribution, Life assurance, Health Insurance, etc. Permanent, full-time. Initially will be office based (City of London), but once settled will move to a hybrid working basis. Some national and may be occasional international travel will be required to attend events, etc. REQUIREMENTS: Experience in business development or sales within FX, international payments, or related financial services. Strong understanding of international business operations and FX market dynamics, with sound understanding of FX markets and products including, Spot, rate watches, limit orders, fixed and flexible forwards. Proven ability to engage and influence senior stakeholders, thriving in C-level conversations. Experience with HubSpot or similar CRM tools. Excellent/Confident communication and presentation skills. Proactive, resilient, and results driven. Adaptable and collaborative, comfortable working cross-functionally. Spots opportunities for upselling and cross-selling beyond initial solutions. DUTIES TO INCLUDE: Win new business: Identify, engage, and onboard companies with international operations. This will be through various warm leads, self sourced, events and exhibitions, etc. Onboard businesses which meet our specific ideal customer profile and have an FX turnover greater than 1mln per annum. Sell consultatively: Position FX risk management and payment solutions as strategic tools for global success. Own your pipeline: Use HubSpot to track, report, and optimise performance. Collaborate to win: Work with marketing on campaigns and attend industry events to build your network. Face-to-face: meet with prospective clients in person to drive success. Deliver results: Hit quarterly and annual KPIs with a consultative, value-driven approach. Opportunistic: spot and introduce wider product experts to opportunities within the companies additional product suites. To engage with colleagues, offering support and a friendly team spirit, whilst maintain professionalism.
Precision Recruitment Group Ltd
Oldham, Lancashire
The Company We are representing a well-established civil engineering contractor operating across highways, utilities, public realm and specialist infrastructure works. The business has a strong regional presence and an excellent reputation for delivering technically challenging projects safely, efficiently and to a high standard. Due to ongoing workload across multiple civils and infrastructure schemes, they are now seeking an experienced Health & Safety Advisor to support projects working closely alongside senior operational and commercial management. The Role This is a minimum 12-month fixed contract working on a range of live civil engineering, highways and utilities projects. You will play a key role in promoting a positive health & safety culture across site teams, ensuring compliance with legislation, industry best practice and company procedures. Working alongside the existing Health & Safety and operational leadership team, you will provide professional advice, carry out audits and inspections, and support the effective implementation of health & safety systems across multiple sites. Key Responsibilities include: Promoting a strong health, safety and welfare culture across civils, highways and utilities projects Ensuring compliance with current health & safety legislation, standards and best practice Producing Construction Phase Plans, risk assessments, method statements and COSHH assessments Carrying out regular site inspections, audits and compliance reviews Investigating accidents, incidents and near misses and producing detailed reports Advising on the safe use of plant, equipment and PPE Supporting occupational health, wellbeing and site hygiene initiatives Liaising with the HSE and other statutory bodies where required Identifying training requirements and supporting the delivery of relevant H&S training Maintaining training records, competence matrices and accreditation requirements Providing guidance and mentoring to junior health & safety team members Working collaboratively with Contracts Managers, Site Managers and engineers Leading by example and promoting best practice behaviours across all sites About You To succeed in this role, you will be an experienced Health & Safety Advisor with a strong background in civil engineering environments, ideally within highways, utilities or infrastructure works. You will be confident working across multiple live sites and engaging with both site teams and senior management. Recognised Health & Safety qualification with evidence of ongoing CPD Strong knowledge of health, safety and welfare legislation Proven experience within civil engineering, highways or utilities Excellent communication and stakeholder engagement skills Highly organised with the ability to manage multiple sites and priorities Comfortable using IT systems including Microsoft Word and Excel Proactive, professional and solutions-focused approach Ability to work independently and as part of a wider management team Apply & Reward This is an excellent opportunity to secure a long-term contract and depending on performance during the 12-month contract, this could lead to being extended or being taken on a full-time permanent contract. To learn more, contact Carl Bennion on (phone number removed) between 7:00 AM - 7:00 PM for a confidential conversation, or click Apply Now to submit your CV. Don't forget to follow PRG on social media for live vacancies, candidate rewards, events, competitions and construction news via our website: (url removed) By applying to Precision Recruitment Group Ltd , you consent to the processing of your personal data as outlined in our GDPR policy, which will be provided upon registration.
Feb 27, 2026
Contractor
The Company We are representing a well-established civil engineering contractor operating across highways, utilities, public realm and specialist infrastructure works. The business has a strong regional presence and an excellent reputation for delivering technically challenging projects safely, efficiently and to a high standard. Due to ongoing workload across multiple civils and infrastructure schemes, they are now seeking an experienced Health & Safety Advisor to support projects working closely alongside senior operational and commercial management. The Role This is a minimum 12-month fixed contract working on a range of live civil engineering, highways and utilities projects. You will play a key role in promoting a positive health & safety culture across site teams, ensuring compliance with legislation, industry best practice and company procedures. Working alongside the existing Health & Safety and operational leadership team, you will provide professional advice, carry out audits and inspections, and support the effective implementation of health & safety systems across multiple sites. Key Responsibilities include: Promoting a strong health, safety and welfare culture across civils, highways and utilities projects Ensuring compliance with current health & safety legislation, standards and best practice Producing Construction Phase Plans, risk assessments, method statements and COSHH assessments Carrying out regular site inspections, audits and compliance reviews Investigating accidents, incidents and near misses and producing detailed reports Advising on the safe use of plant, equipment and PPE Supporting occupational health, wellbeing and site hygiene initiatives Liaising with the HSE and other statutory bodies where required Identifying training requirements and supporting the delivery of relevant H&S training Maintaining training records, competence matrices and accreditation requirements Providing guidance and mentoring to junior health & safety team members Working collaboratively with Contracts Managers, Site Managers and engineers Leading by example and promoting best practice behaviours across all sites About You To succeed in this role, you will be an experienced Health & Safety Advisor with a strong background in civil engineering environments, ideally within highways, utilities or infrastructure works. You will be confident working across multiple live sites and engaging with both site teams and senior management. Recognised Health & Safety qualification with evidence of ongoing CPD Strong knowledge of health, safety and welfare legislation Proven experience within civil engineering, highways or utilities Excellent communication and stakeholder engagement skills Highly organised with the ability to manage multiple sites and priorities Comfortable using IT systems including Microsoft Word and Excel Proactive, professional and solutions-focused approach Ability to work independently and as part of a wider management team Apply & Reward This is an excellent opportunity to secure a long-term contract and depending on performance during the 12-month contract, this could lead to being extended or being taken on a full-time permanent contract. To learn more, contact Carl Bennion on (phone number removed) between 7:00 AM - 7:00 PM for a confidential conversation, or click Apply Now to submit your CV. Don't forget to follow PRG on social media for live vacancies, candidate rewards, events, competitions and construction news via our website: (url removed) By applying to Precision Recruitment Group Ltd , you consent to the processing of your personal data as outlined in our GDPR policy, which will be provided upon registration.
Job Title: Chartered Senior Town Planner Location: Crawley Are you a driven Chartered Town Planner looking to join a supportive, ambitious, and forward-thinking consultancy? This is an opportunity to become part of a growing planning practice that prides itself on high-quality work, a collaborative culture, and genuine investment in its people. Founded in 2019, the company has rapidly established a reputation for excellence and innovation, delivering solutions to even the most complex planning challenges. You will join a talented and passionate team committed to providing exceptional service across a diverse range of projects. Why Join? Competitive Compensation Excellent salary with regular reviews Performance-related bonuses linked to company profit Professional Growth Funded training and CPD Clear progression opportunities Support in developing as a high-performing Chartered Planner Work-Life Balance Hybrid working with a welcoming office environment and flexibility to work from home A focus on outcomes rather than micromanagement Comprehensive Benefits Private Vitality healthcare, including dental and optical cover Wellbeing perks such as cinema tickets and Caf Nero drinks Generous annual leave allowance aligned with leading national consultancies Company credit card for all business expenses-no personal outlay High-quality equipment for office, home, and site work Paid, optional social events that encourage a friendly and connected team atmosphere Inclusive Culture This is a practice that values teamwork, respect, and collaboration. The team works to collective goals, supporting one another to deliver outstanding results and maintain a positive, engaging working environment. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Feb 27, 2026
Full time
Job Title: Chartered Senior Town Planner Location: Crawley Are you a driven Chartered Town Planner looking to join a supportive, ambitious, and forward-thinking consultancy? This is an opportunity to become part of a growing planning practice that prides itself on high-quality work, a collaborative culture, and genuine investment in its people. Founded in 2019, the company has rapidly established a reputation for excellence and innovation, delivering solutions to even the most complex planning challenges. You will join a talented and passionate team committed to providing exceptional service across a diverse range of projects. Why Join? Competitive Compensation Excellent salary with regular reviews Performance-related bonuses linked to company profit Professional Growth Funded training and CPD Clear progression opportunities Support in developing as a high-performing Chartered Planner Work-Life Balance Hybrid working with a welcoming office environment and flexibility to work from home A focus on outcomes rather than micromanagement Comprehensive Benefits Private Vitality healthcare, including dental and optical cover Wellbeing perks such as cinema tickets and Caf Nero drinks Generous annual leave allowance aligned with leading national consultancies Company credit card for all business expenses-no personal outlay High-quality equipment for office, home, and site work Paid, optional social events that encourage a friendly and connected team atmosphere Inclusive Culture This is a practice that values teamwork, respect, and collaboration. The team works to collective goals, supporting one another to deliver outstanding results and maintain a positive, engaging working environment. Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales / BDM experience from the Luxury Interiors, design or furniture industry This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based Business Development Manager (BDM) / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, business development preferably within the luxury interiors, design, or furniture sectors , or equivalent industry; •Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Feb 27, 2026
Full time
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales / BDM experience from the Luxury Interiors, design or furniture industry This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based Business Development Manager (BDM) / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, business development preferably within the luxury interiors, design, or furniture sectors , or equivalent industry; •Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 27, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Please note: While Linear is a remote-first company across the US and Europe, this role is based in London. We're looking for someone who can work from our London office 2-3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Paid co-working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off-sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements)
Feb 27, 2026
Full time
At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Please note: While Linear is a remote-first company across the US and Europe, this role is based in London. We're looking for someone who can work from our London office 2-3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer-facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work-life balance Competitive salary and equity Employee-friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Paid co-working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off-sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements)
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Feb 27, 2026
Full time
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Wellbeing and Lifestyle Assistant £12.72 per hour plus company benefits Full Time Hours - 40 Hours per week A Top 20 Care Home Group 2025! Awarded 'One Of The UK s Best Companies To Work For Leah Lodge based in Blackheath is a 48 bedded beautiful home that cares for dementia residents. We have an opportunity for a Wellbeing & Lifestyle Assistant to join our team, working 40 hours per week which includes some weekend working. Working very closely with our Wellbeing & Lifestyle Lead, the Wellbeing & Lifestyle Assistant role is a hands-on working role with responsibility for coordinating a successful activities and volunteer programme within the Cinnamon home. This includes internal and external communication about activities-focused programmes for our residents. To introduce appropriate activities for older people which support independence and to identify activities in the surrounding areas that will assist residents to integrate into the local community. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards We also provide a comprehensive induction, support and training and encourage career development. Main Responsibilities: 1. Organise and conduct activities that encourage both social, mental and if appropriate physical stimulation for the residents within the home 2. To help organise fund raising events. 3. To help organise special events i.e. Christmas entertainment, Ascot, Royal Occasion, etc. 4. To help produce a monthly programme of events to be discussed with the General Manager of the home. 5. To encourage residents and team members to participate in the homes activities programme. 6. Maintenance of posters and notice boards within the home. Person Specification 1. Compassionate and caring nature 2. Ability to organise activities 3. Outgoing and fun to be around 4. IT literacy competent with the use of systems 5. Good communication skills 6. Excellent written and verbal English
Feb 27, 2026
Full time
Wellbeing and Lifestyle Assistant £12.72 per hour plus company benefits Full Time Hours - 40 Hours per week A Top 20 Care Home Group 2025! Awarded 'One Of The UK s Best Companies To Work For Leah Lodge based in Blackheath is a 48 bedded beautiful home that cares for dementia residents. We have an opportunity for a Wellbeing & Lifestyle Assistant to join our team, working 40 hours per week which includes some weekend working. Working very closely with our Wellbeing & Lifestyle Lead, the Wellbeing & Lifestyle Assistant role is a hands-on working role with responsibility for coordinating a successful activities and volunteer programme within the Cinnamon home. This includes internal and external communication about activities-focused programmes for our residents. To introduce appropriate activities for older people which support independence and to identify activities in the surrounding areas that will assist residents to integrate into the local community. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards We also provide a comprehensive induction, support and training and encourage career development. Main Responsibilities: 1. Organise and conduct activities that encourage both social, mental and if appropriate physical stimulation for the residents within the home 2. To help organise fund raising events. 3. To help organise special events i.e. Christmas entertainment, Ascot, Royal Occasion, etc. 4. To help produce a monthly programme of events to be discussed with the General Manager of the home. 5. To encourage residents and team members to participate in the homes activities programme. 6. Maintenance of posters and notice boards within the home. Person Specification 1. Compassionate and caring nature 2. Ability to organise activities 3. Outgoing and fun to be around 4. IT literacy competent with the use of systems 5. Good communication skills 6. Excellent written and verbal English
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 27, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Aerospace Account Manager Location: Heathrow Hybrid after probation (2 days from home) Salary: £40,000 £45,000 basic + bonuses, over time, dividends & perks Key benefits: Multiple Bonuses throughout First £4,000 is tax free Pay rises yearly Hybrid Employee owned Healthcare Office Culture About Us: Join a growing aerospace operations team supporting with a strong focus on service, career growth, and team culture. We re a tight-knit office and passionate about developing talent and rewarding performance. If you re ambitious, organised, and ready to step into a leadership pathway, this role is for you! What You ll Do: Handle day-to-day aerospace operations and AOG (Aircraft on Ground) situations. Coordinate shipments via air and road, including import/export documentation and customs entries. Support specialised cargo movements, including aircraft engines (OVC). Provide out-of-hours coverage (rotation, 6 9 pm, 5 10 min monitoring) for urgent client needs OVER TIME Collaborate with a 2-person team to monitor emails and ensure smooth operations. Build strong client relationships while maintaining operational excellence. Who We re Looking For: Aerospace operations experience, especially AOG handling. Someone who is passionate about what they do ! Team fit ! Knowledge of GD trains, import/export, and aerospace terminology. Organized, proactive, and able to work independently and collaboratively. Ambitious with a desire to grow into a managerial/leadership role. Why You ll Love Working With Us: Competitive salary: £40 45k + Bonus, dividands, Over time & perks 5% GP on new business Tax-free bonuses Christmas bonus Pay rises Employee dividends 25 days annual leave + bank holidays Full-time office initially, hybrid after probation Flexible, social, and supportive culture with plenty of team events Clear pathway to management and career progression Hours: Mon Fri, flexible hours with rotational out-of-hours coverage for urgent matters . Apply now, amazing company and opportunity!
Feb 27, 2026
Full time
Aerospace Account Manager Location: Heathrow Hybrid after probation (2 days from home) Salary: £40,000 £45,000 basic + bonuses, over time, dividends & perks Key benefits: Multiple Bonuses throughout First £4,000 is tax free Pay rises yearly Hybrid Employee owned Healthcare Office Culture About Us: Join a growing aerospace operations team supporting with a strong focus on service, career growth, and team culture. We re a tight-knit office and passionate about developing talent and rewarding performance. If you re ambitious, organised, and ready to step into a leadership pathway, this role is for you! What You ll Do: Handle day-to-day aerospace operations and AOG (Aircraft on Ground) situations. Coordinate shipments via air and road, including import/export documentation and customs entries. Support specialised cargo movements, including aircraft engines (OVC). Provide out-of-hours coverage (rotation, 6 9 pm, 5 10 min monitoring) for urgent client needs OVER TIME Collaborate with a 2-person team to monitor emails and ensure smooth operations. Build strong client relationships while maintaining operational excellence. Who We re Looking For: Aerospace operations experience, especially AOG handling. Someone who is passionate about what they do ! Team fit ! Knowledge of GD trains, import/export, and aerospace terminology. Organized, proactive, and able to work independently and collaboratively. Ambitious with a desire to grow into a managerial/leadership role. Why You ll Love Working With Us: Competitive salary: £40 45k + Bonus, dividands, Over time & perks 5% GP on new business Tax-free bonuses Christmas bonus Pay rises Employee dividends 25 days annual leave + bank holidays Full-time office initially, hybrid after probation Flexible, social, and supportive culture with plenty of team events Clear pathway to management and career progression Hours: Mon Fri, flexible hours with rotational out-of-hours coverage for urgent matters . Apply now, amazing company and opportunity!
Job Title: Director - Town Planning Location: Liverpool (Hybrid) Penguin Recruitment is working on behalf of a well-established, employee-owned multidisciplinary planning and design consultancy to appoint an experienced Planning Director for its centrally located Liverpool office. This is a senior leadership opportunity to take ownership of a growing regional planning team within a nationally active consultancy known for delivering tailored advice across the development sector. The Opportunity The successful candidate will lead and further develop the Liverpool Planning Office, building on an existing and well-regarded client portfolio while helping to grow the wider business through cross-selling services across a strong multidisciplinary offer, including: Planning Research & Analysis Masterplanning & Urban Design Architecture Transport & Infrastructure Sustainability Engineering Environmental Services The Liverpool office serves projects across the North West and Scotland and works closely with in-house design and masterplanning teams, allowing for genuinely collaborative project delivery. You will join a close and supportive senior leadership team, with regular Director-level engagement, 1:1s with the Managing Director, and a structured review process. Key Responsibilities Lead and grow the Liverpool Planning team Provide clear leadership, mentoring and strategic direction Manage and oversee major planning projects including applications, appeals, Local Plans, examinations and inquiries Develop and strengthen existing client relationships while generating new business opportunities Identify and secure growth in targeted development sectors Take responsibility for office financial performance and resourcing Contribute to company-wide business strategy and senior management Represent the business at networking and industry events Assemble and lead project teams across the national office network About You MRTPI qualified with a postgraduate degree in Planning Ideally professional experience, gained within private consultancy, public sector or client-side roles Proven experience managing professional planning teams Strong track record in business development and client leadership Established professional network with clear ideas for future growth Confident leading complex development management and policy work Commercially aware, collaborative and people-focused What's on Offer Senior leadership role within an employee-owned organisation Competitive, negotiable salary Hybrid working with core office collaboration days Private healthcare, life insurance and enhanced pension options Generous annual leave plus gifted time off over Christmas Enhanced maternity scheme Cycle to work scheme Paid professional subscriptions Strong commitment to wellbeing, diversity and inclusion Active CPD and training programme, with Directors contributing to thought leadership and industry insight Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Feb 27, 2026
Full time
Job Title: Director - Town Planning Location: Liverpool (Hybrid) Penguin Recruitment is working on behalf of a well-established, employee-owned multidisciplinary planning and design consultancy to appoint an experienced Planning Director for its centrally located Liverpool office. This is a senior leadership opportunity to take ownership of a growing regional planning team within a nationally active consultancy known for delivering tailored advice across the development sector. The Opportunity The successful candidate will lead and further develop the Liverpool Planning Office, building on an existing and well-regarded client portfolio while helping to grow the wider business through cross-selling services across a strong multidisciplinary offer, including: Planning Research & Analysis Masterplanning & Urban Design Architecture Transport & Infrastructure Sustainability Engineering Environmental Services The Liverpool office serves projects across the North West and Scotland and works closely with in-house design and masterplanning teams, allowing for genuinely collaborative project delivery. You will join a close and supportive senior leadership team, with regular Director-level engagement, 1:1s with the Managing Director, and a structured review process. Key Responsibilities Lead and grow the Liverpool Planning team Provide clear leadership, mentoring and strategic direction Manage and oversee major planning projects including applications, appeals, Local Plans, examinations and inquiries Develop and strengthen existing client relationships while generating new business opportunities Identify and secure growth in targeted development sectors Take responsibility for office financial performance and resourcing Contribute to company-wide business strategy and senior management Represent the business at networking and industry events Assemble and lead project teams across the national office network About You MRTPI qualified with a postgraduate degree in Planning Ideally professional experience, gained within private consultancy, public sector or client-side roles Proven experience managing professional planning teams Strong track record in business development and client leadership Established professional network with clear ideas for future growth Confident leading complex development management and policy work Commercially aware, collaborative and people-focused What's on Offer Senior leadership role within an employee-owned organisation Competitive, negotiable salary Hybrid working with core office collaboration days Private healthcare, life insurance and enhanced pension options Generous annual leave plus gifted time off over Christmas Enhanced maternity scheme Cycle to work scheme Paid professional subscriptions Strong commitment to wellbeing, diversity and inclusion Active CPD and training programme, with Directors contributing to thought leadership and industry insight Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Business Administrator Alness, Highlands Monday Friday office hours, early Friday finish Nine Twenty Highland is delighted to be supporting a growing manufacturing business in the Highlands with the appointment of a Business Administrator . This is a busy, varied and hands on role, ideal for someone who thrives in a fast paced environment and enjoys being at the heart of day to day operations. You will play a key role in keeping the office running smoothly, supporting customer service activity, managing suppliers, and coordinating both internal and external requirements. No two days will be the same, and you will quickly become a trusted point of contact across the business. Key Responsibilities Office & Administration Front of house duties including reception, answering phones, and welcoming visitors Ensuring the smooth day-to-day running of the office Organising lunches for meetings and coordinating internal activities Supporting internal communications, including newsletters Coordinating charity initiatives and internal events Customer Service & Order Support Supporting customer service activity as required Managing enquiries and changes to customer orders Monitoring daily order traffic Working closely with the Customer Service Manager to ensure excellent service delivery Purchasing & Supplier Coordination Managing the purchase requisition system Raising purchase orders (POs) and issuing to suppliers Chasing suppliers regarding outstanding deliveries Obtaining quotations for office supplies and consumables Visits & Logistics Coordinating customer visits including travel, accommodation, and logistics Acting as a professional and welcoming point of contact for visiting stakeholders People & HR Support Supporting onboarding activities for new starters Assisting with general people-related administration About You: Skills & Attributes Highly organised, efficient and detail-focused Trustworthy and accountable with a strong sense of ownership Comfortable working in a fast-paced, busy environment Confident managing multiple priorities and stakeholders Strong written and verbal communication skills A positive, flexible team player who enjoys being part of a close-knit team Cultural Fit Hands-on and proactive Comfortable in a growing business where roles are broad and varied Happy to roll up your sleeves and support wherever needed Why Apply? Join a friendly, supportive and sociable team Enjoy real variety in a central business support role Be part of a growing Highland-based organisation Make a genuine impact within a dynamic and evolving busines Apply directly or reach out to Caroline Strachan: (url removed) (phone number removed)
Feb 27, 2026
Full time
Business Administrator Alness, Highlands Monday Friday office hours, early Friday finish Nine Twenty Highland is delighted to be supporting a growing manufacturing business in the Highlands with the appointment of a Business Administrator . This is a busy, varied and hands on role, ideal for someone who thrives in a fast paced environment and enjoys being at the heart of day to day operations. You will play a key role in keeping the office running smoothly, supporting customer service activity, managing suppliers, and coordinating both internal and external requirements. No two days will be the same, and you will quickly become a trusted point of contact across the business. Key Responsibilities Office & Administration Front of house duties including reception, answering phones, and welcoming visitors Ensuring the smooth day-to-day running of the office Organising lunches for meetings and coordinating internal activities Supporting internal communications, including newsletters Coordinating charity initiatives and internal events Customer Service & Order Support Supporting customer service activity as required Managing enquiries and changes to customer orders Monitoring daily order traffic Working closely with the Customer Service Manager to ensure excellent service delivery Purchasing & Supplier Coordination Managing the purchase requisition system Raising purchase orders (POs) and issuing to suppliers Chasing suppliers regarding outstanding deliveries Obtaining quotations for office supplies and consumables Visits & Logistics Coordinating customer visits including travel, accommodation, and logistics Acting as a professional and welcoming point of contact for visiting stakeholders People & HR Support Supporting onboarding activities for new starters Assisting with general people-related administration About You: Skills & Attributes Highly organised, efficient and detail-focused Trustworthy and accountable with a strong sense of ownership Comfortable working in a fast-paced, busy environment Confident managing multiple priorities and stakeholders Strong written and verbal communication skills A positive, flexible team player who enjoys being part of a close-knit team Cultural Fit Hands-on and proactive Comfortable in a growing business where roles are broad and varied Happy to roll up your sleeves and support wherever needed Why Apply? Join a friendly, supportive and sociable team Enjoy real variety in a central business support role Be part of a growing Highland-based organisation Make a genuine impact within a dynamic and evolving busines Apply directly or reach out to Caroline Strachan: (url removed) (phone number removed)
We have a great opportunity for a Scientific Course Administrator to join a small team in a truly unique business based in Luton. You will assist with the administration, development and delivery of courses and have a presence at the Society s events throughout the year. What s in it for you? Salary: up to £38k Hours: Monday-Friday, 9am-5pm, mostly working from home 25 days holiday Work-life balance The opportunity to attend events Working within a small close-knit team Key Responsibilities: To develop and produce scientific content for new and existing courses as directed by the Education Programme Manager To work with subject matter experts to carry out regular reviews of course content To provide technical knowledge and advice to any queries/questions from students To administer all aspects of the Diploma To develop collaborations with external providers What the employer is looking for: Strong and proven scientific background Minimum qualification of a degree in a scientific discipline, with a substantial component of Chemistry and/or Biology Any experience within an educational setting would be an advantage Flexible to travel occasionally Strong organisational & administrative capability with proven ability to prioritise Excellent interpersonal and communication skills Team player with ability to proactively act on own initiative Excellent English skills, both written and verbal Strong time-management skills and organisational ability Proficient in Excel, Word, Office 365, Powerpoint and other creative platforms Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Feb 27, 2026
Full time
We have a great opportunity for a Scientific Course Administrator to join a small team in a truly unique business based in Luton. You will assist with the administration, development and delivery of courses and have a presence at the Society s events throughout the year. What s in it for you? Salary: up to £38k Hours: Monday-Friday, 9am-5pm, mostly working from home 25 days holiday Work-life balance The opportunity to attend events Working within a small close-knit team Key Responsibilities: To develop and produce scientific content for new and existing courses as directed by the Education Programme Manager To work with subject matter experts to carry out regular reviews of course content To provide technical knowledge and advice to any queries/questions from students To administer all aspects of the Diploma To develop collaborations with external providers What the employer is looking for: Strong and proven scientific background Minimum qualification of a degree in a scientific discipline, with a substantial component of Chemistry and/or Biology Any experience within an educational setting would be an advantage Flexible to travel occasionally Strong organisational & administrative capability with proven ability to prioritise Excellent interpersonal and communication skills Team player with ability to proactively act on own initiative Excellent English skills, both written and verbal Strong time-management skills and organisational ability Proficient in Excel, Word, Office 365, Powerpoint and other creative platforms Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Pure Resourcing Solutions Limited
Ashwellthorpe, Norfolk
A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for: Leading the commercial management of key food manufacturing accounts Delivering sales, gross profit and volume targets across a defined portfolio Identifying and converting growth opportunities, including cross-selling and new business Developing structured account plans with clear short-, medium- and long-term objectives Managing customer relationships and acting as the primary commercial contact Overseeing customer-led NPD and EPD projects from concept through to launch Negotiating and securing supply contracts and ensuring full contractual compliance Providing accurate monthly, 6+6 and annual budget forecasts Representing the business at customer meetings and relevant industry events About You We are seeking someone with: Strong experience in commercial or account management within food manufacturing Excellent communication, negotiation and presentation skills Proven ability to manage key customer relationships at multiple levels A solid understanding of commercial performance metrics Confidence in managing NPD and EPD projects High levels of self-motivation, credibility and integrity Good working knowledge of Microsoft Excel and PowerPoint This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.
Feb 27, 2026
Full time
A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for: Leading the commercial management of key food manufacturing accounts Delivering sales, gross profit and volume targets across a defined portfolio Identifying and converting growth opportunities, including cross-selling and new business Developing structured account plans with clear short-, medium- and long-term objectives Managing customer relationships and acting as the primary commercial contact Overseeing customer-led NPD and EPD projects from concept through to launch Negotiating and securing supply contracts and ensuring full contractual compliance Providing accurate monthly, 6+6 and annual budget forecasts Representing the business at customer meetings and relevant industry events About You We are seeking someone with: Strong experience in commercial or account management within food manufacturing Excellent communication, negotiation and presentation skills Proven ability to manage key customer relationships at multiple levels A solid understanding of commercial performance metrics Confidence in managing NPD and EPD projects High levels of self-motivation, credibility and integrity Good working knowledge of Microsoft Excel and PowerPoint This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.
Internal Recruiter 30K-32K per annum Address- Talent-UK, HQ 225 Denby Dale Road, Wakefield, WF2 7AJ Permanent position Must have a full UK driving licence and access to own car. 37.5 hours per week We are seeking a highly motivated experienced Internal Recruiter / Account Manager recruiter to join our team. We you will account managing for our key client, dealing with Retail, Food Production, Head office and Logistics vacancies. The ideal candidate will be passionate about connecting with top talent, ensuring an exceptional candidate experience. This role offers the opportunity to engage with a range of candidates to help fill vacancies with our key client. Are you passionate about matching talent with opportunity? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team. The Day to day: Ensure recruitment processes are followed. Collaborate with hiring managers to write or update job descriptions and adverts for internal vacancies. Source candidates through direct approaches. Manage our clients applicant system (ATS) and Job boards. Screen CVs / applications and update candidates throughout the hiring process. Schedule interviews with candidates and confirmations to be sent to hiring managers. Offering positions, and secure offer acceptance from successful candidates. Sending all details to the HR department when a placement is offered. Feeding back interview feedback to unsuccessful candidates. Full vetting process required with each application, shortlisting and speaking with applications in a timely manner. Updating with the hiring managers on availability. Experience Internal Recruitment experience required Proven experience in placing candidates who fit the right company culture. Demonstrable knowledge of competency-based screening/interviewing. Strong influencing and negotiation skills with the ability to take ownership of the offer process. A minimum of 1 years of current Recruitment experience Excellent written and verbal communication skills High level of attention to detail Able to work on own initiative and to tight timescales Responsible, trustworthy, and reliable A team player Proactive, organised, methodical, accurate, strong attention to detail The ability to build effective relationships, inspiring trust with our client. High level of personal and professional commitment Experience using a range of IT systems and packages including databases Must have a driving licence & access to a vehicle to visit our client for internal recruitment meetings. About Talent This role will be based within a recruitment office, you will be looking after our key client as their internal recruiter. At Talent we pride ourselves on building trust and helping business find the right person for their business. Matching culture. We have a great team with a no micromanagement culture. Benefits Pension 25 days holiday plus Stats Free will and probate consultation with our Protection partner. Free parking New office environment. Team days out, surprised and delight events- like team lunches and treats. This is vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDD
Feb 27, 2026
Full time
Internal Recruiter 30K-32K per annum Address- Talent-UK, HQ 225 Denby Dale Road, Wakefield, WF2 7AJ Permanent position Must have a full UK driving licence and access to own car. 37.5 hours per week We are seeking a highly motivated experienced Internal Recruiter / Account Manager recruiter to join our team. We you will account managing for our key client, dealing with Retail, Food Production, Head office and Logistics vacancies. The ideal candidate will be passionate about connecting with top talent, ensuring an exceptional candidate experience. This role offers the opportunity to engage with a range of candidates to help fill vacancies with our key client. Are you passionate about matching talent with opportunity? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team. The Day to day: Ensure recruitment processes are followed. Collaborate with hiring managers to write or update job descriptions and adverts for internal vacancies. Source candidates through direct approaches. Manage our clients applicant system (ATS) and Job boards. Screen CVs / applications and update candidates throughout the hiring process. Schedule interviews with candidates and confirmations to be sent to hiring managers. Offering positions, and secure offer acceptance from successful candidates. Sending all details to the HR department when a placement is offered. Feeding back interview feedback to unsuccessful candidates. Full vetting process required with each application, shortlisting and speaking with applications in a timely manner. Updating with the hiring managers on availability. Experience Internal Recruitment experience required Proven experience in placing candidates who fit the right company culture. Demonstrable knowledge of competency-based screening/interviewing. Strong influencing and negotiation skills with the ability to take ownership of the offer process. A minimum of 1 years of current Recruitment experience Excellent written and verbal communication skills High level of attention to detail Able to work on own initiative and to tight timescales Responsible, trustworthy, and reliable A team player Proactive, organised, methodical, accurate, strong attention to detail The ability to build effective relationships, inspiring trust with our client. High level of personal and professional commitment Experience using a range of IT systems and packages including databases Must have a driving licence & access to a vehicle to visit our client for internal recruitment meetings. About Talent This role will be based within a recruitment office, you will be looking after our key client as their internal recruiter. At Talent we pride ourselves on building trust and helping business find the right person for their business. Matching culture. We have a great team with a no micromanagement culture. Benefits Pension 25 days holiday plus Stats Free will and probate consultation with our Protection partner. Free parking New office environment. Team days out, surprised and delight events- like team lunches and treats. This is vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDD
Quality and Compliance Team Leader page is loaded Quality and Compliance Team Leaderlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100600Quality and Compliance Team LeaderJob Title: Quality and Compliance Team Leader Location: Chandlers Ford / Remote (Monday's & Wednesdays on-site) Salary: £29,592 per annum, plus a discretionary bonus of up to 10% Hours: Monday - Friday 40 hours per week Join Utilita and lead the charge in elevating customer experience through quality and compliance leadership! Lead with purpose-become our next Quality and Compliance Team Leader and drive service excellence from the inside out. This is an excellent opportunity to lead a team committed to upholding the highest standards of quality, compliance, and customer care in every interaction, through telephony, live chat and more. What You'll Be Doing: As a Quality and Compliance Team Leader, you will be responsible for leading a team to monitor, evaluate, and enhance call performance across our UK & offshore contact centres.You will ensure all interactions comply with internal policies, industry regulations, and customer service standards, while coaching and developing your team to deliver consistent, high-quality feedback and support.Working closely with the Quality and Compliance Manager and internal stakeholders you will identify trends, risks, and opportunities for improvement, all while fostering a culture of accountability, excellence, and continuous improvement. Who We're Looking For: Previous experience in a quality assurance or compliance role within a contact centre environment is advantageous. Ability to lead, inspire, and develop a high-performing team through effective guidance, and support. Excellent understanding of regulatory requirements and customer service best practices. A key escalation point for our Customer Service Team Leaders, ensuring availability to facilitate dispute resolution discussions. A proactive, solutions-focused approach and a passion for delivering exceptional customer first service. Proficiency in Microsoft Office packages, with strong capabilities across Word, Excel, and Outlook. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. As the first energy company to install a smart meter, we've helped millions to save s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it's no reason we're the UK's PAYG energy supplier.But smart tech isn't what got us to where we are - that's down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of Smart, Fair and Sustainability.
Feb 27, 2026
Full time
Quality and Compliance Team Leader page is loaded Quality and Compliance Team Leaderlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100600Quality and Compliance Team LeaderJob Title: Quality and Compliance Team Leader Location: Chandlers Ford / Remote (Monday's & Wednesdays on-site) Salary: £29,592 per annum, plus a discretionary bonus of up to 10% Hours: Monday - Friday 40 hours per week Join Utilita and lead the charge in elevating customer experience through quality and compliance leadership! Lead with purpose-become our next Quality and Compliance Team Leader and drive service excellence from the inside out. This is an excellent opportunity to lead a team committed to upholding the highest standards of quality, compliance, and customer care in every interaction, through telephony, live chat and more. What You'll Be Doing: As a Quality and Compliance Team Leader, you will be responsible for leading a team to monitor, evaluate, and enhance call performance across our UK & offshore contact centres.You will ensure all interactions comply with internal policies, industry regulations, and customer service standards, while coaching and developing your team to deliver consistent, high-quality feedback and support.Working closely with the Quality and Compliance Manager and internal stakeholders you will identify trends, risks, and opportunities for improvement, all while fostering a culture of accountability, excellence, and continuous improvement. Who We're Looking For: Previous experience in a quality assurance or compliance role within a contact centre environment is advantageous. Ability to lead, inspire, and develop a high-performing team through effective guidance, and support. Excellent understanding of regulatory requirements and customer service best practices. A key escalation point for our Customer Service Team Leaders, ensuring availability to facilitate dispute resolution discussions. A proactive, solutions-focused approach and a passion for delivering exceptional customer first service. Proficiency in Microsoft Office packages, with strong capabilities across Word, Excel, and Outlook. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. As the first energy company to install a smart meter, we've helped millions to save s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it's no reason we're the UK's PAYG energy supplier.But smart tech isn't what got us to where we are - that's down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of Smart, Fair and Sustainability.
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Feb 27, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Business Support Administrator Location: Harrow (Hybrid working up to 3 days from home) Salary: £25,000 £28,000 per annum Type: Full-time, Permanent An award-winning and fast-growing firm is seeking a Business Operations Support professional to join its collaborative and people-focused team. This is a varied, hands-on role offering exposure across business operations, office management, HR administration, IT coordination and event support. This opportunity would suit an organised, proactive administrator who enjoys working in a dynamic environment and supporting multiple teams. The Role Reporting into the Business Operations Manager, you will provide essential administrative and operational support across the business, working closely with senior leaders and service delivery teams to ensure smooth day-to-day operations. This is a flexible and evolving role, ideal for someone comfortable juggling priorities and supporting ad-hoc projects as the business grows. Key Responsibilities Business & Administrative Support Provide administrative support to senior leadership and service delivery teams Take meeting minutes, prepare agendas and track actions Manage shared inboxes and incoming correspondence Maintain operational trackers and internal task systems Coordinate quarterly client, leaseholder and employee surveys Support internal communications and staff queries Office & Environment Management Support day-to-day office operations and supplies Assist with health & safety compliance (First Aid training provided) Support onboarding of new starters, including IT equipment and workspace setup HR & People Support Assist with onboarding and induction processes Support HR administration, benefits records and employee lifecycle activities Help maintain company policies and documentation IT & Systems Act as first point of contact for basic IT queries Liaise with outsourced IT providers and track issues Financial & Contract Administration Daily banking of cheques via NatWest Bankline Manage office supplier payments and staff recognition vouchers Support contract management for office services and suppliers Events & Culture Assist with organising company events including monthly team days, social events and charity initiatives Act as a positive ambassador for company culture and values About You Essential: Some solid office administration experience Strong organisational, time-management and communication skills Confident working in a fast-paced, high-performing environment Professional, proactive and collaborative approach High level of discretion and attention to detail What s On Offer Salary of £25,000 £28,000 (DOE) Hybrid working (up to 3 days from home) Flexible start and finish times Private healthcare and wellbeing benefits Generous annual leave plus additional Christmas closure Supportive, inclusive culture with genuine investment in staff What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Feb 27, 2026
Full time
Business Support Administrator Location: Harrow (Hybrid working up to 3 days from home) Salary: £25,000 £28,000 per annum Type: Full-time, Permanent An award-winning and fast-growing firm is seeking a Business Operations Support professional to join its collaborative and people-focused team. This is a varied, hands-on role offering exposure across business operations, office management, HR administration, IT coordination and event support. This opportunity would suit an organised, proactive administrator who enjoys working in a dynamic environment and supporting multiple teams. The Role Reporting into the Business Operations Manager, you will provide essential administrative and operational support across the business, working closely with senior leaders and service delivery teams to ensure smooth day-to-day operations. This is a flexible and evolving role, ideal for someone comfortable juggling priorities and supporting ad-hoc projects as the business grows. Key Responsibilities Business & Administrative Support Provide administrative support to senior leadership and service delivery teams Take meeting minutes, prepare agendas and track actions Manage shared inboxes and incoming correspondence Maintain operational trackers and internal task systems Coordinate quarterly client, leaseholder and employee surveys Support internal communications and staff queries Office & Environment Management Support day-to-day office operations and supplies Assist with health & safety compliance (First Aid training provided) Support onboarding of new starters, including IT equipment and workspace setup HR & People Support Assist with onboarding and induction processes Support HR administration, benefits records and employee lifecycle activities Help maintain company policies and documentation IT & Systems Act as first point of contact for basic IT queries Liaise with outsourced IT providers and track issues Financial & Contract Administration Daily banking of cheques via NatWest Bankline Manage office supplier payments and staff recognition vouchers Support contract management for office services and suppliers Events & Culture Assist with organising company events including monthly team days, social events and charity initiatives Act as a positive ambassador for company culture and values About You Essential: Some solid office administration experience Strong organisational, time-management and communication skills Confident working in a fast-paced, high-performing environment Professional, proactive and collaborative approach High level of discretion and attention to detail What s On Offer Salary of £25,000 £28,000 (DOE) Hybrid working (up to 3 days from home) Flexible start and finish times Private healthcare and wellbeing benefits Generous annual leave plus additional Christmas closure Supportive, inclusive culture with genuine investment in staff What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
