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head of people oxford street development corporation
Greater London Authority (GLA)
Principal Business Operations Officer (Oxford Street Development Corporation)
Greater London Authority (GLA) Southwark, London
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role The Principal Business Operations Officer will develop and lead on the corporate-wide Oxford Street Development Corporation's (OSDC's) business operations including IT; acting as effective liaison across the organisation and supporting the Executive Director of Finance and Corporate Operations to achieve organisational objectives. This role will lead on OSDC's operational set up, playing a pivotal role in the establishment of a new organisation and taking responsibility for its subsequent requirements during its first year of operations. This includes budget responsibility for operational setup and ongoing operational requirements; and responsibility for the efficient function of OSDC's future office space through a range of administrative tasks, including the accommodation budget, and liaison with Landlord and other key suppliers. Finally, this role will lead and promote a positive Health and Safety culture in the workplace, ensuring that staff comply with Health and Safety legislation and to develop and lead on our Health and Safety policies. What your day will look like Your day-to-day will include the following responsibilities: Lead on operational set up for OSDC across the organisation as a whole, during a period of rapid growth as OSDC develops its activities during its first year of operations Provide the Executive Director of Finance and Corporate Operations/Head of People with accurate and timely information on all aspects of business support management for the organisation, including office management assurance, audit reviews, and health and safety. Lead on and take responsibility for the effective administrative and operational systems and processes across the organisation to ensure the smooth running of the day to day operational functions of OSDC. This also includes the oversight of office consumables to ensure that adequate supplies are maintained, and budget responsibility for operational activities. To lead on the execution and monitoring of performance against service contracts relating to IT operations and office space. Management of the office equipment, maintenance and service contracts and systems, and liaising with TfL IT and IT Shared Services as necessary. Lead and manage the organisation's IT systems and processes, this includes being the first point of contact for OSDC for IT matters and effectively liaising with TfL in the process. Representing OSDC as the business change lead at GLA Group-wide steering groups and to ensure that any relevant changes are communicated and implement at OSDC. Project management and overall responsibility for any office relocations which includes a physical move to a new space and any actions leading up to move. This includes ensuring that the fit/spec for the new office space is fit for purpose. To lead on all internal health and safety matters which includes the development of health and safety policies in conjunction with HR, operational procedures and practices to ensure legal compliance, and the smooth running of the office space. To be responsible for and have oversight of OSDC's First Aiders and Fire Wardens to ensure compliance with health and safety regulations, effective emergency preparedness, and prompt response to incidents. Supporting Human Resources with the new starter/ onboarding process which includes the health and safety induction, building induction, and fire safety ensuring compliance with health and safety regulations. To realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Relevant experience in business support, office management, and health and safety. Strong organisational and planning skills including experience of operating in highly pressured, fast changing and complex environments. Excellent interpersonal skills. Significant experience and evidence of effective report writing. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Responding to Pressure & Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 indicators of effective performance Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Enora Robin, Senior Programme Delivery Manager - Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview. The interview date is w/c 15 December. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity . click apply for full job details
Nov 22, 2025
Full time
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role The Principal Business Operations Officer will develop and lead on the corporate-wide Oxford Street Development Corporation's (OSDC's) business operations including IT; acting as effective liaison across the organisation and supporting the Executive Director of Finance and Corporate Operations to achieve organisational objectives. This role will lead on OSDC's operational set up, playing a pivotal role in the establishment of a new organisation and taking responsibility for its subsequent requirements during its first year of operations. This includes budget responsibility for operational setup and ongoing operational requirements; and responsibility for the efficient function of OSDC's future office space through a range of administrative tasks, including the accommodation budget, and liaison with Landlord and other key suppliers. Finally, this role will lead and promote a positive Health and Safety culture in the workplace, ensuring that staff comply with Health and Safety legislation and to develop and lead on our Health and Safety policies. What your day will look like Your day-to-day will include the following responsibilities: Lead on operational set up for OSDC across the organisation as a whole, during a period of rapid growth as OSDC develops its activities during its first year of operations Provide the Executive Director of Finance and Corporate Operations/Head of People with accurate and timely information on all aspects of business support management for the organisation, including office management assurance, audit reviews, and health and safety. Lead on and take responsibility for the effective administrative and operational systems and processes across the organisation to ensure the smooth running of the day to day operational functions of OSDC. This also includes the oversight of office consumables to ensure that adequate supplies are maintained, and budget responsibility for operational activities. To lead on the execution and monitoring of performance against service contracts relating to IT operations and office space. Management of the office equipment, maintenance and service contracts and systems, and liaising with TfL IT and IT Shared Services as necessary. Lead and manage the organisation's IT systems and processes, this includes being the first point of contact for OSDC for IT matters and effectively liaising with TfL in the process. Representing OSDC as the business change lead at GLA Group-wide steering groups and to ensure that any relevant changes are communicated and implement at OSDC. Project management and overall responsibility for any office relocations which includes a physical move to a new space and any actions leading up to move. This includes ensuring that the fit/spec for the new office space is fit for purpose. To lead on all internal health and safety matters which includes the development of health and safety policies in conjunction with HR, operational procedures and practices to ensure legal compliance, and the smooth running of the office space. To be responsible for and have oversight of OSDC's First Aiders and Fire Wardens to ensure compliance with health and safety regulations, effective emergency preparedness, and prompt response to incidents. Supporting Human Resources with the new starter/ onboarding process which includes the health and safety induction, building induction, and fire safety ensuring compliance with health and safety regulations. To realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Relevant experience in business support, office management, and health and safety. Strong organisational and planning skills including experience of operating in highly pressured, fast changing and complex environments. Excellent interpersonal skills. Significant experience and evidence of effective report writing. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem solving Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Responding to Pressure & Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 indicators of effective performance Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Enora Robin, Senior Programme Delivery Manager - Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview. The interview date is w/c 15 December. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity . click apply for full job details
Greater London Authority (GLA)
Head of Planning Policy (Oxford Street Development Corporation)
Greater London Authority (GLA) Southwark, London
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role This role's purpose is to: To efficiently lead the day-to-day delivery of OSDC's statutory responsibilities for the production, consultation, examination and adoption of the Local Plan and development of planning policy and guidance to support the delivery of the Local Plan and of a CIL charging schedule, in order to ensure the co-ordinated development of the area to meet the Corporation's strategies and objectives. As a member of the Planning Directorate management team, manage the effective and efficient operation of the planning policy team, undertake duties to assist and support the Director of Planning, deputising for the Director of Planning where appropriate and representing the OSDC at a senior level. To provide high-level technical leadership and coordination on research and policy development to address strategic planning and spatial trends and issues facing the area for which the OSDC has statutory responsibility. To provide effective, high-level advice to the OSDC Chief Executive Officer, OSDC Chair of the Board, OSDC Chair of the Planning Committee, Mayor, Deputy Mayor, Mayoral advisors, Assembly members and senior officers of the GLA and functional bodies on spatial planning issues. To represent the Corporation externally on strategic planning, planning policy issues and the OSDC. What your day will look like Your day-to-day will include the following responsibilities: Provide high level technical leadership to set up and subsequently manage an effective, high quality planning policy service for the Corporation which meets the OSDC's objectives and statutory responsibilities, including contributions to relevant Strategies and especially the development, monitoring and review of the Local Plan and of a CIL charging schedule and associated guidance; To consult with the community and other stakeholders through the Local Plan, and to initiate and set the agenda for the wider consideration and debate of strategic land use issues in the Corporation; Provide strategic coordination and oversee the commissioning / procurement / or in-house production of a relevant and high-quality technical evidence base for the Plan and examination in public. Keep abreast of new developments, best practice, planning reform and other changes to the planning system, to be able to advise authoritatively on these topics. Responsible for coordinating and the management of policy alignment to support implementation of OSDC strategies through advice on development proposals and the plans, briefs and strategies of other agencies, including those of adjacent authorities; Procure and manage the work of consultants to support the work of the Planning policy section and maintain budgetary oversight for relevant areas of division spend, managing and planning for expenditure over the annual horizon, providing support and intelligence to influence future resources and budget requirements; Provide technical leadership and coordination, liaison and engagement necessary to address strategic planning policy issues of concern to OSDC including Government, Boroughs, GLA functional bodies, consultants and academic institutions; Establish effective management arrangements for the Planning Policy team, helping to ensure work programmes are established, monitored and delivered within allocated budgets, in a collaborative manner; Provide effective leadership and management of staff to ensure personal development, successful performance and ensure that staff are motivated and satisfied within the performance management framework; Be responsible for the production and implementation of the OSDC Community Infrastructure Levy charging schedule, overseeing the process of preparation, consultation, examination and implementation, whilst ensuring compliance with relevant legislation and guidance. To take the lead on reporting on CIL and Section 106 collection and spend and ensuring that the processes of collection and spend are fit for purpose and properly implemented. To advise, consult and communicate with OSDC Board Members, OSDC Chair of the Planning Committee, OSDC Planning Committee members, the Mayor, London Assembly, Local Councillors, and OSDC senior management to provide specialist advice relating to Planning policy and on strategic planning matters, and to assist the Director of Planning in ensuring the provision of updated training and advice and support to the OSDC Planning Committee, to enable members to discharge their duties effectively. To effectively manage a team of staff to meet the OSDC's corporate objectives, ensuring adequate performance measures are put in place for projects and staff to encourage a culture of exemplary performance To manage within the legislative and operational frameworks applicable to OSDC services and projects, this includes (but not limited to) the Localism Act, Planning Regulations, Health and Safety Law and Equalities. To be responsible for project and operational budgets, forecasting, managing expenditure and budget setting. To lead on programmes, projects and work streams as required, ensuring the correct methodology is applied at all times, in particular regular reporting and any issues and risks are identified (reported) and mitigated (addressed) in a timely manner. To be an ambassador for the OSDC at all times through working across teams and with stakeholders to deliver high quality outputs, thus positively contributing to the reputation of the OSDC. To undertake duties commensurate with the grade and level of this post Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this post. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: The following competencies will also be essential: BuildingandManagingRelationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance StrategicThinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance ManagingandDevelopingPerformance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators of effective performance Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance This is a politically restricted role under the Local Government and Housing Act 1989. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Molly Strauss, Head of Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application . click apply for full job details
Nov 22, 2025
Full time
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role This role's purpose is to: To efficiently lead the day-to-day delivery of OSDC's statutory responsibilities for the production, consultation, examination and adoption of the Local Plan and development of planning policy and guidance to support the delivery of the Local Plan and of a CIL charging schedule, in order to ensure the co-ordinated development of the area to meet the Corporation's strategies and objectives. As a member of the Planning Directorate management team, manage the effective and efficient operation of the planning policy team, undertake duties to assist and support the Director of Planning, deputising for the Director of Planning where appropriate and representing the OSDC at a senior level. To provide high-level technical leadership and coordination on research and policy development to address strategic planning and spatial trends and issues facing the area for which the OSDC has statutory responsibility. To provide effective, high-level advice to the OSDC Chief Executive Officer, OSDC Chair of the Board, OSDC Chair of the Planning Committee, Mayor, Deputy Mayor, Mayoral advisors, Assembly members and senior officers of the GLA and functional bodies on spatial planning issues. To represent the Corporation externally on strategic planning, planning policy issues and the OSDC. What your day will look like Your day-to-day will include the following responsibilities: Provide high level technical leadership to set up and subsequently manage an effective, high quality planning policy service for the Corporation which meets the OSDC's objectives and statutory responsibilities, including contributions to relevant Strategies and especially the development, monitoring and review of the Local Plan and of a CIL charging schedule and associated guidance; To consult with the community and other stakeholders through the Local Plan, and to initiate and set the agenda for the wider consideration and debate of strategic land use issues in the Corporation; Provide strategic coordination and oversee the commissioning / procurement / or in-house production of a relevant and high-quality technical evidence base for the Plan and examination in public. Keep abreast of new developments, best practice, planning reform and other changes to the planning system, to be able to advise authoritatively on these topics. Responsible for coordinating and the management of policy alignment to support implementation of OSDC strategies through advice on development proposals and the plans, briefs and strategies of other agencies, including those of adjacent authorities; Procure and manage the work of consultants to support the work of the Planning policy section and maintain budgetary oversight for relevant areas of division spend, managing and planning for expenditure over the annual horizon, providing support and intelligence to influence future resources and budget requirements; Provide technical leadership and coordination, liaison and engagement necessary to address strategic planning policy issues of concern to OSDC including Government, Boroughs, GLA functional bodies, consultants and academic institutions; Establish effective management arrangements for the Planning Policy team, helping to ensure work programmes are established, monitored and delivered within allocated budgets, in a collaborative manner; Provide effective leadership and management of staff to ensure personal development, successful performance and ensure that staff are motivated and satisfied within the performance management framework; Be responsible for the production and implementation of the OSDC Community Infrastructure Levy charging schedule, overseeing the process of preparation, consultation, examination and implementation, whilst ensuring compliance with relevant legislation and guidance. To take the lead on reporting on CIL and Section 106 collection and spend and ensuring that the processes of collection and spend are fit for purpose and properly implemented. To advise, consult and communicate with OSDC Board Members, OSDC Chair of the Planning Committee, OSDC Planning Committee members, the Mayor, London Assembly, Local Councillors, and OSDC senior management to provide specialist advice relating to Planning policy and on strategic planning matters, and to assist the Director of Planning in ensuring the provision of updated training and advice and support to the OSDC Planning Committee, to enable members to discharge their duties effectively. To effectively manage a team of staff to meet the OSDC's corporate objectives, ensuring adequate performance measures are put in place for projects and staff to encourage a culture of exemplary performance To manage within the legislative and operational frameworks applicable to OSDC services and projects, this includes (but not limited to) the Localism Act, Planning Regulations, Health and Safety Law and Equalities. To be responsible for project and operational budgets, forecasting, managing expenditure and budget setting. To lead on programmes, projects and work streams as required, ensuring the correct methodology is applied at all times, in particular regular reporting and any issues and risks are identified (reported) and mitigated (addressed) in a timely manner. To be an ambassador for the OSDC at all times through working across teams and with stakeholders to deliver high quality outputs, thus positively contributing to the reputation of the OSDC. To undertake duties commensurate with the grade and level of this post Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this post. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: The following competencies will also be essential: BuildingandManagingRelationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance StrategicThinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance ManagingandDevelopingPerformance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators of effective performance Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance This is a politically restricted role under the Local Government and Housing Act 1989. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Molly Strauss, Head of Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application . click apply for full job details
Greater London Authority (GLA)
Planning Technical Support Manager (Oxford Street Development Corporation)
Greater London Authority (GLA) Southwark, London
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role The Planning Technical Support Manager will establish, lead and manage the Planning Technical Support function in the Oxford Street Development Corporation's Planning Unit, ensuring the delivery of an efficient, high quality planning support and validation service. The role will oversee the planning support team, optimise systems and processes, and provide management information and strategic advice that informs unit-wide decisions. This role will support the delivery of the planning function, maintain excellent customer service, legislative compliance, and continuous service improvement, and actively contribute to cross-functional planning initiatives. What your day will look like Your day-to-day will include the following responsibilities: Ensure validation of planning applications and submissions is efficient, compliant, and consistent, in line with statutory requirements and local policies. Establish robust operational policies and procedures for the planning support service, embedding best practice and continuous improvement. Act as strategic lead for planning IT systems, overseeing configuration, updates, and integration with other OSDC systems; ensure system integrity and data accuracy. Provide accurate, timely management information and performance reports to the Director of Planning and senior management to inform operational and strategic decisions. Monitor budgets for Planning Technical Support, advising on resource allocation, forecasting, and efficiency savings. Ensure compliance with statutory reporting, internal audits, and data governance requirements. Lead, motivate, and manage a Planning Support team (including matrix management where appropriate), ensuring high performance, personal development, and succession planning. Oversee workforce planning, recruitment, and deployment of staff across the Planning Technical Support function. Set team objectives aligned with OSDC corporate and Planning Directorate strategies. Serve as a senior point of contact for internal and external stakeholders, including GLA colleagues, delivery partners, consultants, and neighbouring boroughs on technical planning support matters. Represent the Planning Technical Support function at internal and external forums and contribute to corporate or cross-functional initiatives, such as digital transformation projects. Actively liaise with the Head of Planning Policy, Head of Development Management & Enforcement, and Director of Planning to ensure coordinated service delivery. Lead service improvement initiatives, including digital and process enhancements across the planning support function. Develop and maintain comprehensive training and guidance for planning officers and other users of planning systems. Ensure customer-focused and responsive services, with clear performance standards and feedback mechanisms. Deputise for the Head of Development Management & Enforcement as required, contributing to strategic planning leadership. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Membership (or eligibility) of the Royal Town Planning Institute (RTPI) or relevant planning qualification with strong post-qualification experience. Experience of managing operational teams, ideally in a planning support or local authority environment. Proven ability to develop and implement policies and procedures that improve service quality and efficiency. Experience in budget management, forecasting, and resource planning. Experience as a system administrator for planning systems, or demonstrable capability to lead digital transformation and process optimisation. Strong understanding of statutory planning processes, development management, validation requirements, and planning legislation. Ability to communicate, negotiate, and influence across a wide range of stakeholders. Track record of delivering continuous service improvements and embedding best practice across operational functions. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people; and sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance: Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Managing and Developing Performance is setting high standards for oneself and others, and guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 2 indicators of effective performance Seeks opportunities to develop professional skills and knowledge, and encourages team to do so Ensures own and others' workloads are realistic and achievable Provides staff with clear direction and objectives, ensuring they understand expectations Recognises achievements and provides constructive feedback and guidance Gives staff autonomy and confidence to perform well and to their potential Planning and Organising is thinking ahead; managing time, priorities and risk; and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Decision Making is forming sound, evidence-based judgements, making choices, assessing risks to delivery and taking accountability for results. Level 2 indicators of effective performance Takes decisions as necessary on the basis of the information available Makes decisions without unnecessarily referring to others Involves and consults internal and external stakeholders early in decisions that impact them Identifies potential barriers to decision-making and initiates action to move a situation forward Demonstrates awareness of the GLA's decision-making processes and how to use them The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Enora Robin, Senior Programme Delivery Manager - Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview. . click apply for full job details
Nov 22, 2025
Full time
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role The Planning Technical Support Manager will establish, lead and manage the Planning Technical Support function in the Oxford Street Development Corporation's Planning Unit, ensuring the delivery of an efficient, high quality planning support and validation service. The role will oversee the planning support team, optimise systems and processes, and provide management information and strategic advice that informs unit-wide decisions. This role will support the delivery of the planning function, maintain excellent customer service, legislative compliance, and continuous service improvement, and actively contribute to cross-functional planning initiatives. What your day will look like Your day-to-day will include the following responsibilities: Ensure validation of planning applications and submissions is efficient, compliant, and consistent, in line with statutory requirements and local policies. Establish robust operational policies and procedures for the planning support service, embedding best practice and continuous improvement. Act as strategic lead for planning IT systems, overseeing configuration, updates, and integration with other OSDC systems; ensure system integrity and data accuracy. Provide accurate, timely management information and performance reports to the Director of Planning and senior management to inform operational and strategic decisions. Monitor budgets for Planning Technical Support, advising on resource allocation, forecasting, and efficiency savings. Ensure compliance with statutory reporting, internal audits, and data governance requirements. Lead, motivate, and manage a Planning Support team (including matrix management where appropriate), ensuring high performance, personal development, and succession planning. Oversee workforce planning, recruitment, and deployment of staff across the Planning Technical Support function. Set team objectives aligned with OSDC corporate and Planning Directorate strategies. Serve as a senior point of contact for internal and external stakeholders, including GLA colleagues, delivery partners, consultants, and neighbouring boroughs on technical planning support matters. Represent the Planning Technical Support function at internal and external forums and contribute to corporate or cross-functional initiatives, such as digital transformation projects. Actively liaise with the Head of Planning Policy, Head of Development Management & Enforcement, and Director of Planning to ensure coordinated service delivery. Lead service improvement initiatives, including digital and process enhancements across the planning support function. Develop and maintain comprehensive training and guidance for planning officers and other users of planning systems. Ensure customer-focused and responsive services, with clear performance standards and feedback mechanisms. Deputise for the Head of Development Management & Enforcement as required, contributing to strategic planning leadership. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Membership (or eligibility) of the Royal Town Planning Institute (RTPI) or relevant planning qualification with strong post-qualification experience. Experience of managing operational teams, ideally in a planning support or local authority environment. Proven ability to develop and implement policies and procedures that improve service quality and efficiency. Experience in budget management, forecasting, and resource planning. Experience as a system administrator for planning systems, or demonstrable capability to lead digital transformation and process optimisation. Strong understanding of statutory planning processes, development management, validation requirements, and planning legislation. Ability to communicate, negotiate, and influence across a wide range of stakeholders. Track record of delivering continuous service improvements and embedding best practice across operational functions. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people; and sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance: Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Managing and Developing Performance is setting high standards for oneself and others, and guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 2 indicators of effective performance Seeks opportunities to develop professional skills and knowledge, and encourages team to do so Ensures own and others' workloads are realistic and achievable Provides staff with clear direction and objectives, ensuring they understand expectations Recognises achievements and provides constructive feedback and guidance Gives staff autonomy and confidence to perform well and to their potential Planning and Organising is thinking ahead; managing time, priorities and risk; and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators of effective performance: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Decision Making is forming sound, evidence-based judgements, making choices, assessing risks to delivery and taking accountability for results. Level 2 indicators of effective performance Takes decisions as necessary on the basis of the information available Makes decisions without unnecessarily referring to others Involves and consults internal and external stakeholders early in decisions that impact them Identifies potential barriers to decision-making and initiates action to move a situation forward Demonstrates awareness of the GLA's decision-making processes and how to use them The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Enora Robin, Senior Programme Delivery Manager - Oxford Street Transformation at the GLA, would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Is this role eligible for sponsorship? This role DOES NOT meet the criteria for sponsorship for external candidates. It may meet the criteria for sponsorship for some internal candidates, in limited circumstances. Please contact the hiring manager if you wish to discuss this further. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview. . click apply for full job details
Greater London Authority (GLA)
Head of Development Management, Enforcement and Compliance (Oxford Street Development Corporation)
Greater London Authority (GLA)
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role This role's purpose is to build key parts of the Oxford Street Development Corporation (OSDC)'s planning department, leading on the effective discharge of OSDC's statutory responsibilities across development management and planning enforcement. This includes: Establishing and delivering a proactive and efficient pre-application and planning application service. Leading enforcement investigations and compliance monitoring; providing advice and direction to applicants and those subject to enforcement action. Providing strategic advice to senior stakeholders and representing OSDC externally. Providing support and advice to the Director of Planning and ensuring effective involvement and collaboration with all key partners, stakeholders and interested parties. Deputising for the Director of Planning and contributing to the strategic leadership of the Planning Directorate. It will also provide effective, high-level advice to the OSDC Chief Executive Officer, OSDC Chair of the Board, Mayor, OSDC Chair of the Planning Committee, Deputy Mayor, Mayoral advisors, Assembly members and senior officers of the GLA and functional bodies on planning development issues. Finally, the role will represent the Corporation externally on planning development management and enforcement matters. What your day will look like Your day-to-day will include the following responsibilities: Establish-and provide high level technical leadership and strategic direction for- an effective, efficient, high quality development management and enforcement service for the Corporation which meets the OSDC's objectives and statutory responsibilities, including the provision of an efficient enforcement and compliance function. Lead on engagement with key stakeholders in relation to proposed and completed developments in the OSDC area. Oversee, briefings and agendas for the OSDC Planning Committee (PC) in relation to planning applications and planning enforcement matters, ensure the provision of good quality reports to the PC for decision, and make decisions on development management and planning enforcement matters as delegated to officers in accordance with the agreed scheme of delegation; Ensure the timely submission of statements of case etc. and the robust defence of OSDC planning and enforcement decisions at appeal, whether written representations, hearings or public inquiry; Lead on any legal action required as a consequence of planning decisions and enforcement action including injunctions, prosecutions and confiscation proceedings under the Proceeds of Crime Act as required. Deputise for the Director of Planning in the overall management of the Corporation's Planning Service, and at Planning Committee or Board meetings, when required; assist the Director of Planning in ensuring the provision of update training and advice and support to the PC to enable members to discharge their duties effectively, and work collaboratively with the Head of Planning Policy by providing input to the production of the OSDC Local Plan and supporting documents. Ensure work programmes are established, monitored and delivered within allocated budgets, in a collaborative manner. Provide effective leadership and management of staff to ensure personal development, successful performance, and ensure that staff are motivated and satisfied within the performance management framework. Procure and manage the work of consultants to support the work of the development management, planning enforcement and compliance section. Maintain budgetary oversight for relevant areas of division spend, managing and planning for expenditure over the annual horizon, providing support and intelligence to influence future resources and budget requirements. Keep abreast of best practice, planning reform and other changes to the planning system, to be able to advise authoritatively on these topics. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this post Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Membership of the Royal Town Planning Institute (or eligible) and a relevant degree (or equivalent) in Town and Country Planning; Extensive experience of leading teams of planners in a senior planning role delivering an effective development management and/or enforcement service; Extensive demonstrable professional and practical knowledge and understanding of development management and planning enforcement processes; Clear understanding of the planning policy context and the political, social environmental and economic issues relating to OSDC; Significant experience of writing reports for local authority planning committees/planning management(or equivalent) and writing/giving evidence at hearings/public enquiries/magistrates, Crown and High Court; Extensive experience of handling complex planning and enforcement cases. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long-term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators of effective performance Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measures to ensure directorate output is of a high standard Translates political vision into action plans and deliverables This is a politically restricted role under the Local Government and Housing Act 1989. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) . click apply for full job details
Nov 21, 2025
Full time
Oxford Street Development Corporation This role will sit in the future Oxford Street Development Corporation (OSDC). OSDC is expected to be established by 1 January 2026 as a new Mayoral Development Corporation part of the GLA Family to drive the transformation of Oxford Street. You can learn more about OSDC here: Oxford Street Transformation London City Hall About the role This role's purpose is to build key parts of the Oxford Street Development Corporation (OSDC)'s planning department, leading on the effective discharge of OSDC's statutory responsibilities across development management and planning enforcement. This includes: Establishing and delivering a proactive and efficient pre-application and planning application service. Leading enforcement investigations and compliance monitoring; providing advice and direction to applicants and those subject to enforcement action. Providing strategic advice to senior stakeholders and representing OSDC externally. Providing support and advice to the Director of Planning and ensuring effective involvement and collaboration with all key partners, stakeholders and interested parties. Deputising for the Director of Planning and contributing to the strategic leadership of the Planning Directorate. It will also provide effective, high-level advice to the OSDC Chief Executive Officer, OSDC Chair of the Board, Mayor, OSDC Chair of the Planning Committee, Deputy Mayor, Mayoral advisors, Assembly members and senior officers of the GLA and functional bodies on planning development issues. Finally, the role will represent the Corporation externally on planning development management and enforcement matters. What your day will look like Your day-to-day will include the following responsibilities: Establish-and provide high level technical leadership and strategic direction for- an effective, efficient, high quality development management and enforcement service for the Corporation which meets the OSDC's objectives and statutory responsibilities, including the provision of an efficient enforcement and compliance function. Lead on engagement with key stakeholders in relation to proposed and completed developments in the OSDC area. Oversee, briefings and agendas for the OSDC Planning Committee (PC) in relation to planning applications and planning enforcement matters, ensure the provision of good quality reports to the PC for decision, and make decisions on development management and planning enforcement matters as delegated to officers in accordance with the agreed scheme of delegation; Ensure the timely submission of statements of case etc. and the robust defence of OSDC planning and enforcement decisions at appeal, whether written representations, hearings or public inquiry; Lead on any legal action required as a consequence of planning decisions and enforcement action including injunctions, prosecutions and confiscation proceedings under the Proceeds of Crime Act as required. Deputise for the Director of Planning in the overall management of the Corporation's Planning Service, and at Planning Committee or Board meetings, when required; assist the Director of Planning in ensuring the provision of update training and advice and support to the PC to enable members to discharge their duties effectively, and work collaboratively with the Head of Planning Policy by providing input to the production of the OSDC Local Plan and supporting documents. Ensure work programmes are established, monitored and delivered within allocated budgets, in a collaborative manner. Provide effective leadership and management of staff to ensure personal development, successful performance, and ensure that staff are motivated and satisfied within the performance management framework. Procure and manage the work of consultants to support the work of the development management, planning enforcement and compliance section. Maintain budgetary oversight for relevant areas of division spend, managing and planning for expenditure over the annual horizon, providing support and intelligence to influence future resources and budget requirements. Keep abreast of best practice, planning reform and other changes to the planning system, to be able to advise authoritatively on these topics. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this post Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Membership of the Royal Town Planning Institute (or eligible) and a relevant degree (or equivalent) in Town and Country Planning; Extensive experience of leading teams of planners in a senior planning role delivering an effective development management and/or enforcement service; Extensive demonstrable professional and practical knowledge and understanding of development management and planning enforcement processes; Clear understanding of the planning policy context and the political, social environmental and economic issues relating to OSDC; Significant experience of writing reports for local authority planning committees/planning management(or equivalent) and writing/giving evidence at hearings/public enquiries/magistrates, Crown and High Court; Extensive experience of handling complex planning and enforcement cases. The following competencies will also be essential: Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long-term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators of effective performance Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measures to ensure directorate output is of a high standard Translates political vision into action plans and deliverables This is a politically restricted role under the Local Government and Housing Act 1989. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) . click apply for full job details

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