Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Apr 01, 2026
Contractor
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Our client, a prominent player in the water sector, is seeking a highly skilled Project Manager to join their team based in Bradford. This is a full-time permanent position focused on managing projects under the Yorkshire Water contract. Key Responsibilities: Develop and maintain effective relationships with clients and wastewater division stakeholders Provide clear instructions and consistent delivery to inspire confidence Lead localised reporting by preparing and planning concise reports for projects within your area Ensure efficient resource allocation for successful project delivery Coordinate with the commercial team on tenders and proposals, ensuring alignment with governance processes Secure new sales to support the annual financial plan Ensure all projects comply with contracts, statutory regulations, SHEQ requirements, and industry standards Support the business through effective communication in meetings, briefings, reporting, and other forums Foster strong partnerships with suppliers to drive innovation for customers Job Requirements: Strong influencing and negotiation skills Ability to present with assurance and confidence Understanding of commercial and financial metrics Experience in internal and external customer management Knowledge of the construction market Proficiency in project management methodology Broad understanding of construction Health and Safety law and legislation Previous project management experience in a senior capacity Experience of proven line management responsibility Ability to travel as required to meet the needs of the role Benefits: Competitive salary and benefits package 25 days annual leave plus bank holidays Company car or car allowance If you are a seasoned Project Manager with significant experience looking to further your career in the water sector, we would love to hear from you.
Apr 01, 2026
Full time
Our client, a prominent player in the water sector, is seeking a highly skilled Project Manager to join their team based in Bradford. This is a full-time permanent position focused on managing projects under the Yorkshire Water contract. Key Responsibilities: Develop and maintain effective relationships with clients and wastewater division stakeholders Provide clear instructions and consistent delivery to inspire confidence Lead localised reporting by preparing and planning concise reports for projects within your area Ensure efficient resource allocation for successful project delivery Coordinate with the commercial team on tenders and proposals, ensuring alignment with governance processes Secure new sales to support the annual financial plan Ensure all projects comply with contracts, statutory regulations, SHEQ requirements, and industry standards Support the business through effective communication in meetings, briefings, reporting, and other forums Foster strong partnerships with suppliers to drive innovation for customers Job Requirements: Strong influencing and negotiation skills Ability to present with assurance and confidence Understanding of commercial and financial metrics Experience in internal and external customer management Knowledge of the construction market Proficiency in project management methodology Broad understanding of construction Health and Safety law and legislation Previous project management experience in a senior capacity Experience of proven line management responsibility Ability to travel as required to meet the needs of the role Benefits: Competitive salary and benefits package 25 days annual leave plus bank holidays Company car or car allowance If you are a seasoned Project Manager with significant experience looking to further your career in the water sector, we would love to hear from you.
Project Finance Manager - Up to £60K 70% Home Working Job Opportunity: Project Finance Manager Location: Hybrid - 70% home working Salary: Up to £60,000 per annum ️ ️Employer: Local Authority - Corporate Services Directorate Are you a qualified accountant looking to lead high-impact financial projects across the public sector? We're seeking a strategic and commercially minded Project Finance Manager to join our Finance Division and help shape the future of local government finance. This is a pivotal role, offering autonomy, variety, and the chance to work on innovative partnerships and transformation programmes. Key Responsibilities: Lead financial appraisals for major projects, including ROI and breakeven analysis. Advise on financial risks and mitigation strategies across partnerships and ventures. Review and recommend optimal structures for joint ventures and shared services. Collaborate with legal teams to ensure compliance and best value in commercial arrangements. Commission and coordinate specialist financial advice from external advisors. Prepare reports for senior leadership and Cabinet on commercial and strategic projects. Support external funding bids and ensure alignment with corporate priorities. Contribute to the Council's Medium-Term Financial Strategy and business planning. Provide financial input into local government reorganisation proposals. Mentor accountancy trainees and apprentices working on finance projects. What We're Looking For: CCAB-qualified accountant with strong commercial and strategic finance experience. Excellent analytical, communication, and stakeholder engagement skills. Proven ability to work across multidisciplinary teams and deliver results. This is a fantastic opportunity to make a tangible impact while enjoying flexible working arrangements and professional development. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Project Finance Manager - Up to £60K 70% Home Working Job Opportunity: Project Finance Manager Location: Hybrid - 70% home working Salary: Up to £60,000 per annum ️ ️Employer: Local Authority - Corporate Services Directorate Are you a qualified accountant looking to lead high-impact financial projects across the public sector? We're seeking a strategic and commercially minded Project Finance Manager to join our Finance Division and help shape the future of local government finance. This is a pivotal role, offering autonomy, variety, and the chance to work on innovative partnerships and transformation programmes. Key Responsibilities: Lead financial appraisals for major projects, including ROI and breakeven analysis. Advise on financial risks and mitigation strategies across partnerships and ventures. Review and recommend optimal structures for joint ventures and shared services. Collaborate with legal teams to ensure compliance and best value in commercial arrangements. Commission and coordinate specialist financial advice from external advisors. Prepare reports for senior leadership and Cabinet on commercial and strategic projects. Support external funding bids and ensure alignment with corporate priorities. Contribute to the Council's Medium-Term Financial Strategy and business planning. Provide financial input into local government reorganisation proposals. Mentor accountancy trainees and apprentices working on finance projects. What We're Looking For: CCAB-qualified accountant with strong commercial and strategic finance experience. Excellent analytical, communication, and stakeholder engagement skills. Proven ability to work across multidisciplinary teams and deliver results. This is a fantastic opportunity to make a tangible impact while enjoying flexible working arrangements and professional development. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Tier 1 Civils Contractor looking for a Contracts Manager for sites in the West of Scotland Contracts Manager - CivilsOur client is a Tier 1 Civils Contractor growing their business in Scotland - they have picked up several £multi-million projects across West coast of Scotland. As their business continues to grow, they are looking for a dedicated Civil Contracts Manager who wants to join their team in Scotland for these high-value projects.Why join them? Exciting Projects - Work on varied sector projects and leave a lasting legacyCareer Growth - Clear progression pathways and continuous professional developmentCollaborative Culture - Be part of a team that values innovation, integrity, and a commitment to excellenceCompetitive Package - Enjoy a competitive salary and great benefits What you will be doingThe Contracts Manager has responsibility for all aspects of the project delivery and leadership of an operational team. They will ensure all staff for which they are responsible are aware of their duties and are working in line with the client's policies and procedures. The Contracts Manager may be responsible for delivery of numerous projects or resident on one major project depending on complexity and value. Safety, Health, Environmental & Quality (SHEQ)Ensure projects are delivered in full compliance with current legislation, policy and SHEQ operating proceduresPrepare and approve the 'Project SHEQ Plan' prior to work commencingEstablish project specific document control procedures and communication protocolsCommercial / ContractualWork closely with your commercial team in reviewing and negotiating contracts with clients, contractors and subcontractors. Manage the project in line with the contract and the client's pricing informationReport to the director on any matters with potential commercial or contractual implications.Chair subcontractor pre-let meetings, prepare subcontract orders in conjunction with the PM & QSEnsure the client and QS are kept appraised of variations to the works and any matter likely to have commercial or contractual implicationsParticipate in, and contribute to commercial reviews and legal mattersProvide input for tenders, including contractor's proposals, participate in interviews and presentationsProgrammeAssist in the development and updating of the contract programme Ensure approved design, procurement and construction requirements are in line with the programme, monitor progress and update accordinglyUndertake monthly contract reviews with the site and commercial teams, report programme, commercial and contractual risks to the director.Ensure contractual notices are issued in relation to the programme in accordance with the contract documentsResourcesManage project resources and notify about external recruitment needs.Lead project teams and ensure appropriate training is provided.Undertake regular staff and subcontractor performance reviews Client & third-party communicationMaintain and foster professional and positive relationships with clients, designers and subcontractorsRepresent the company at client meetings where necessaryPromote the client's brand and report any prospective business leadsDevelop strategic partnerships with third parties and attend business networking opportunities What They Are Looking ForQualifications/ExperienceEssentialB.Sc. (Hons) in Civil Engineering or equivalent, in a related fieldProven experience as a Contracts Manager or Senior Project Manager in the civil engineering sector Strong knowledge of NEC or similar civil engineering contract formsValid driving licenceDesirableExperience in marine and /or flood protection worksMembership of a professional body (e.g. ICE, CIOB) advantageous.Due to the location of the project, travel will be expected within the role. How to Apply:If interested in having a confidential conversation about joining this highly successful Tier 1 civils contractor - please drop me a call / email to discuss #
Apr 01, 2026
Full time
Tier 1 Civils Contractor looking for a Contracts Manager for sites in the West of Scotland Contracts Manager - CivilsOur client is a Tier 1 Civils Contractor growing their business in Scotland - they have picked up several £multi-million projects across West coast of Scotland. As their business continues to grow, they are looking for a dedicated Civil Contracts Manager who wants to join their team in Scotland for these high-value projects.Why join them? Exciting Projects - Work on varied sector projects and leave a lasting legacyCareer Growth - Clear progression pathways and continuous professional developmentCollaborative Culture - Be part of a team that values innovation, integrity, and a commitment to excellenceCompetitive Package - Enjoy a competitive salary and great benefits What you will be doingThe Contracts Manager has responsibility for all aspects of the project delivery and leadership of an operational team. They will ensure all staff for which they are responsible are aware of their duties and are working in line with the client's policies and procedures. The Contracts Manager may be responsible for delivery of numerous projects or resident on one major project depending on complexity and value. Safety, Health, Environmental & Quality (SHEQ)Ensure projects are delivered in full compliance with current legislation, policy and SHEQ operating proceduresPrepare and approve the 'Project SHEQ Plan' prior to work commencingEstablish project specific document control procedures and communication protocolsCommercial / ContractualWork closely with your commercial team in reviewing and negotiating contracts with clients, contractors and subcontractors. Manage the project in line with the contract and the client's pricing informationReport to the director on any matters with potential commercial or contractual implications.Chair subcontractor pre-let meetings, prepare subcontract orders in conjunction with the PM & QSEnsure the client and QS are kept appraised of variations to the works and any matter likely to have commercial or contractual implicationsParticipate in, and contribute to commercial reviews and legal mattersProvide input for tenders, including contractor's proposals, participate in interviews and presentationsProgrammeAssist in the development and updating of the contract programme Ensure approved design, procurement and construction requirements are in line with the programme, monitor progress and update accordinglyUndertake monthly contract reviews with the site and commercial teams, report programme, commercial and contractual risks to the director.Ensure contractual notices are issued in relation to the programme in accordance with the contract documentsResourcesManage project resources and notify about external recruitment needs.Lead project teams and ensure appropriate training is provided.Undertake regular staff and subcontractor performance reviews Client & third-party communicationMaintain and foster professional and positive relationships with clients, designers and subcontractorsRepresent the company at client meetings where necessaryPromote the client's brand and report any prospective business leadsDevelop strategic partnerships with third parties and attend business networking opportunities What They Are Looking ForQualifications/ExperienceEssentialB.Sc. (Hons) in Civil Engineering or equivalent, in a related fieldProven experience as a Contracts Manager or Senior Project Manager in the civil engineering sector Strong knowledge of NEC or similar civil engineering contract formsValid driving licenceDesirableExperience in marine and /or flood protection worksMembership of a professional body (e.g. ICE, CIOB) advantageous.Due to the location of the project, travel will be expected within the role. How to Apply:If interested in having a confidential conversation about joining this highly successful Tier 1 civils contractor - please drop me a call / email to discuss #
Permanent Job - Sustainability manager, social housing Sustainability Manager - Social HousingSalary: £47,116 Contract Type: Full-time Location: Hybrid (2 days per week in the office; additional attendance as required for meetings) Team Size: Managing a team of 10 Role PurposeThe Sustainability Manager will lead the organisation's approach to environmental sustainability across social and domestic housing stock. The role will ensure compliance with relevant legislation, drive energy efficiency improvements, support retrofit programmes, and embed sustainable practices across the service. Managing a team of 10, the postholder will support operational delivery, strategic planning, and performance improvement. Key ResponsibilitiesStrategic & Operational Leadership Lead the development and delivery of the organisation's sustainability and energy efficiency strategy. Oversee the planning, implementation, and monitoring of retrofit, decarbonisation, and energy performance programmes. Provide expert advice on sustainability matters to senior leadership, operational teams, and external partners. Manage and develop a team of 10 sustainability and technical staff, ensuring high performance and service delivery. Compliance & Legislation Ensure compliance with relevant social housing legislation and standards, including: Energy Performance Certificates (EPC) Housing Health and Safety Rating System (HHSRS) Retrofit standards and associated guidance Maintain up to date knowledge of regulatory changes and ensure the organisation is prepared for future requirements. Oversee accurate reporting and data management of energy performance indicators. Programme & Project Management Lead sustainability-related projects, including retrofit schemes, energy-saving initiatives, and environmental improvement programmes. Monitor project budgets, timelines, and outcomes, ensuring value for money and high-quality delivery. Work collaboratively with internal teams, contractors, and external stakeholders to deliver programme objectives. Customer & Stakeholder Engagement Support communication with residents regarding energy efficiency works and sustainability initiatives. Foster strong partnerships with external bodies, including local authorities, contractors, and funding organisations. Promote a culture of sustainability across the organisation. Qualifications & ExperienceEssential Experience Background in social housing or domestic housing, preferably within sustainability, asset management, or property compliance. Strong understanding of social housing legislation, including EPC requirements, HHSRS, and retrofit standards. Knowledge of Awaab's Law, Net Zero strategies Knowledge of archetypes, fabric performance, retrofit measures, ventilation, heating systems, and SAP/RdSAP pathways Experience managing sustainability, energy efficiency, or retrofit programmes. Proven ability to lead, motivate, and develop multidisciplinary teams. Knowledge of best practice in sustainability, energy performance, and environmental compliance. Desirable Qualifications Degree in: Building Studies Building Surveying Construction Or a related discipline (A degree is desirable but not essential.) DEA qualified Skills & Competencies Strong leadership and people management skills. Excellent knowledge of housing stock performance and retrofit frameworks. Data-driven approach to energy performance and sustainability reporting. Strong communication and stakeholder engagement skills. Ability to manage multiple programmes and deadlines. Problem-solving and analytical thinking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Permanent Job - Sustainability manager, social housing Sustainability Manager - Social HousingSalary: £47,116 Contract Type: Full-time Location: Hybrid (2 days per week in the office; additional attendance as required for meetings) Team Size: Managing a team of 10 Role PurposeThe Sustainability Manager will lead the organisation's approach to environmental sustainability across social and domestic housing stock. The role will ensure compliance with relevant legislation, drive energy efficiency improvements, support retrofit programmes, and embed sustainable practices across the service. Managing a team of 10, the postholder will support operational delivery, strategic planning, and performance improvement. Key ResponsibilitiesStrategic & Operational Leadership Lead the development and delivery of the organisation's sustainability and energy efficiency strategy. Oversee the planning, implementation, and monitoring of retrofit, decarbonisation, and energy performance programmes. Provide expert advice on sustainability matters to senior leadership, operational teams, and external partners. Manage and develop a team of 10 sustainability and technical staff, ensuring high performance and service delivery. Compliance & Legislation Ensure compliance with relevant social housing legislation and standards, including: Energy Performance Certificates (EPC) Housing Health and Safety Rating System (HHSRS) Retrofit standards and associated guidance Maintain up to date knowledge of regulatory changes and ensure the organisation is prepared for future requirements. Oversee accurate reporting and data management of energy performance indicators. Programme & Project Management Lead sustainability-related projects, including retrofit schemes, energy-saving initiatives, and environmental improvement programmes. Monitor project budgets, timelines, and outcomes, ensuring value for money and high-quality delivery. Work collaboratively with internal teams, contractors, and external stakeholders to deliver programme objectives. Customer & Stakeholder Engagement Support communication with residents regarding energy efficiency works and sustainability initiatives. Foster strong partnerships with external bodies, including local authorities, contractors, and funding organisations. Promote a culture of sustainability across the organisation. Qualifications & ExperienceEssential Experience Background in social housing or domestic housing, preferably within sustainability, asset management, or property compliance. Strong understanding of social housing legislation, including EPC requirements, HHSRS, and retrofit standards. Knowledge of Awaab's Law, Net Zero strategies Knowledge of archetypes, fabric performance, retrofit measures, ventilation, heating systems, and SAP/RdSAP pathways Experience managing sustainability, energy efficiency, or retrofit programmes. Proven ability to lead, motivate, and develop multidisciplinary teams. Knowledge of best practice in sustainability, energy performance, and environmental compliance. Desirable Qualifications Degree in: Building Studies Building Surveying Construction Or a related discipline (A degree is desirable but not essential.) DEA qualified Skills & Competencies Strong leadership and people management skills. Excellent knowledge of housing stock performance and retrofit frameworks. Data-driven approach to energy performance and sustainability reporting. Strong communication and stakeholder engagement skills. Ability to manage multiple programmes and deadlines. Problem-solving and analytical thinking. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Regional Sales Partnerships Manager (South region) Location: Northamptonshire HQ (Hybrid + Regional Travel) Salary: 45,000 + Quarterly Bonus + Commission + Hybrid Audi Ready to ditch the generic sales grind and work with a brand that delivers? Market leader in creating and maintaining public open spaces for the UK's biggest house builders. Trusted name when it comes to safety, compliance, and risk management - and now they need a sharp, relationship-driven Partnerships Manager to help them grow. What's the job? Build strong relationships with senior decision-makers at Top-10 PLC house builders. Sell inspection and maintenance packages that keep communities safe and clients compliant. Own your region: develop strategic plans, hit targets, and expand market share. Work closely with our internal teams to make sure what you sell gets delivered flawlessly. Stay ahead of industry trends and regulatory changes - be the expert your clients rely on. What we're looking for Proven field sales or business development experience (construction or related sectors ideal). Confident communicator who can influence senior stakeholders. Strategic thinker with a knack for spotting opportunities. Self-motivated and happy to travel regionally Full UK driving licence What's in it for you? 45,000 base + quarterly bonus ( 3k) + commission (up to 2.5%) Hybrid Audi company car - because you'll be out meeting people, not stuck behind a desk. 28 days holiday + bank hols + Christmas shutdown. A role with real progression Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR. Please note, due to the high volumes of applications received only shortlisted candidates will be contacted within 72 hours of application. Thank you
Apr 01, 2026
Full time
Regional Sales Partnerships Manager (South region) Location: Northamptonshire HQ (Hybrid + Regional Travel) Salary: 45,000 + Quarterly Bonus + Commission + Hybrid Audi Ready to ditch the generic sales grind and work with a brand that delivers? Market leader in creating and maintaining public open spaces for the UK's biggest house builders. Trusted name when it comes to safety, compliance, and risk management - and now they need a sharp, relationship-driven Partnerships Manager to help them grow. What's the job? Build strong relationships with senior decision-makers at Top-10 PLC house builders. Sell inspection and maintenance packages that keep communities safe and clients compliant. Own your region: develop strategic plans, hit targets, and expand market share. Work closely with our internal teams to make sure what you sell gets delivered flawlessly. Stay ahead of industry trends and regulatory changes - be the expert your clients rely on. What we're looking for Proven field sales or business development experience (construction or related sectors ideal). Confident communicator who can influence senior stakeholders. Strategic thinker with a knack for spotting opportunities. Self-motivated and happy to travel regionally Full UK driving licence What's in it for you? 45,000 base + quarterly bonus ( 3k) + commission (up to 2.5%) Hybrid Audi company car - because you'll be out meeting people, not stuck behind a desk. 28 days holiday + bank hols + Christmas shutdown. A role with real progression Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR. Please note, due to the high volumes of applications received only shortlisted candidates will be contacted within 72 hours of application. Thank you
Service Manager - Young People Accommodation - £32,643 per annum - Permanent Vacancy Your new company You will be joining a respected, values led organisation that provides high quality supported accommodation for young people across North Warwickshire. The organisation is committed to creating safe, stable and nurturing environments where young people can build independence, develop life skills, and move towards positive long term outcomes. Their services include 24 hour supported accommodation, young parent provision and dispersed accommodation, all delivered in line with Ofsted Supported Accommodation Regulations (2023). Your new role As the Service Manager, you will take overall responsibility for the effective day to day running of the young person's accommodation services. You will lead and inspire a team of support professionals, ensuring they deliver trauma informed, high quality, person centred support.Key responsibilities include: Managing and supervising staff, ensuring regular support, supervision and development opportunities. Overseeing support planning, risk assessments and safeguarding processes. Building strong partnerships with external agencies, including Social Care, the Police and specialist support services. Ensuring compliance with service specifications, KPIs, Ofsted requirements and internal policies. Monitoring accommodation standards, voids, repairs, rent processes and overall housing management. Producing accurate performance reports and data for commissioners and senior leadership. Maintaining a focus on quality, continuous improvement and positive outcomes for young people. Participating in an on call rota to support 24 hour services. What you'll need to succeed The successful candidate for this role, you will bring: Experience managing staff within a care, support or housing setting. Strong knowledge of safeguarding, risk management and trauma informed practice. Experience supporting individuals with mental health needs and understanding diverse community needs. Excellent interpersonal and communication skills, with the ability to build collaborative relationships. Strong organisational skills, the ability to work on your own initiative and confidently manage change. A full driving licence and the ability to work flexibly as required. A commitment to equality, diversity and empowering young people to shape their own support. What you'll get in return In return, you'll be joining an organisation that genuinely values its people and is committed to supporting your growth and wellbeing. As part of the team, you will receive: A salary of £32,643 An on call payment for participating in the rota 35 days annual leave including bank holidays Reimbursed expenses in line with organisational policy Ongoing training, development opportunities and regular supervision The opportunity to influence service development and make a real impact on the lives of young people A supportive leadership structure and a positive, values driven working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Service Manager - Young People Accommodation - £32,643 per annum - Permanent Vacancy Your new company You will be joining a respected, values led organisation that provides high quality supported accommodation for young people across North Warwickshire. The organisation is committed to creating safe, stable and nurturing environments where young people can build independence, develop life skills, and move towards positive long term outcomes. Their services include 24 hour supported accommodation, young parent provision and dispersed accommodation, all delivered in line with Ofsted Supported Accommodation Regulations (2023). Your new role As the Service Manager, you will take overall responsibility for the effective day to day running of the young person's accommodation services. You will lead and inspire a team of support professionals, ensuring they deliver trauma informed, high quality, person centred support.Key responsibilities include: Managing and supervising staff, ensuring regular support, supervision and development opportunities. Overseeing support planning, risk assessments and safeguarding processes. Building strong partnerships with external agencies, including Social Care, the Police and specialist support services. Ensuring compliance with service specifications, KPIs, Ofsted requirements and internal policies. Monitoring accommodation standards, voids, repairs, rent processes and overall housing management. Producing accurate performance reports and data for commissioners and senior leadership. Maintaining a focus on quality, continuous improvement and positive outcomes for young people. Participating in an on call rota to support 24 hour services. What you'll need to succeed The successful candidate for this role, you will bring: Experience managing staff within a care, support or housing setting. Strong knowledge of safeguarding, risk management and trauma informed practice. Experience supporting individuals with mental health needs and understanding diverse community needs. Excellent interpersonal and communication skills, with the ability to build collaborative relationships. Strong organisational skills, the ability to work on your own initiative and confidently manage change. A full driving licence and the ability to work flexibly as required. A commitment to equality, diversity and empowering young people to shape their own support. What you'll get in return In return, you'll be joining an organisation that genuinely values its people and is committed to supporting your growth and wellbeing. As part of the team, you will receive: A salary of £32,643 An on call payment for participating in the rota 35 days annual leave including bank holidays Reimbursed expenses in line with organisational policy Ongoing training, development opportunities and regular supervision The opportunity to influence service development and make a real impact on the lives of young people A supportive leadership structure and a positive, values driven working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 01, 2026
Full time
As a CBRE Senior Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
National Animal Welfare Trust
Watford, Hertfordshire
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Apr 01, 2026
Full time
Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.
Business Development Manager West Midlands Full-time Circa £40,000 + Car allowance and bonus (OTE £55k) Think FE are working in partnership with a well-established, forward-thinking training provider in the West Midlands, known for its strong employer engagement and high-quality apprenticeship delivery. With an excellent reputation for supporting workforce development across the region, this organisation is continuing to expand its employer partnerships and commercial training footprint. We are seeking an ambitious and relationship-driven Business Development Manager to play a key role in driving growth and strengthening employer engagement across the West Midlands. The Role This is a strategic and hands-on business development position focused on generating new employer partnerships, identifying growth opportunities, and promoting apprenticeship and training solutions. You will be responsible for developing long-term relationships with businesses, understanding their workforce needs, and presenting tailored training solutions that add real value. Key responsibilities include: Identifying and securing new employer partnerships across the region Promoting apprenticeship and workforce development programmes Building and maintaining strong client relationships Managing the full sales cycle from initial contact to agreement Working closely with curriculum and delivery teams to ensure employer needs are met Meeting and exceeding agreed recruitment and revenue targets Maintaining accurate records and pipeline reporting This is a regional role based in the West Midlands, with flexibility for hybrid working and employer site visits. What We re Looking For To be successful in this role, you will have: Proven experience in business development, sales, or employer engagement Experience in education or training is a huge advantage A track record of meeting or exceeding targets Strong relationship-building and communication skills Experience within education, apprenticeships, or workforce development (desirable) The ability to identify commercial opportunities and convert them into long-term partnerships A proactive, self-motivated and results-driven approach You will be confident engaging with senior stakeholders and passionate about creating opportunities that support both businesses and learners. What s On Offer Competitive salary of £40,000 per annum Car allowance of £5k and on target bonuses of a further £10k Generous annual leave entitlement Flexible and hybrid working opportunities Supportive leadership team Opportunity to shape regional growth strategy A values-driven organisation focused on quality and impact This is an excellent opportunity for an experienced Business Development professional looking to join a growing and reputable training provider that values collaboration, innovation, and long-term partnerships. Next steps Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The organisation will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions. Data Policy Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Apr 01, 2026
Full time
Business Development Manager West Midlands Full-time Circa £40,000 + Car allowance and bonus (OTE £55k) Think FE are working in partnership with a well-established, forward-thinking training provider in the West Midlands, known for its strong employer engagement and high-quality apprenticeship delivery. With an excellent reputation for supporting workforce development across the region, this organisation is continuing to expand its employer partnerships and commercial training footprint. We are seeking an ambitious and relationship-driven Business Development Manager to play a key role in driving growth and strengthening employer engagement across the West Midlands. The Role This is a strategic and hands-on business development position focused on generating new employer partnerships, identifying growth opportunities, and promoting apprenticeship and training solutions. You will be responsible for developing long-term relationships with businesses, understanding their workforce needs, and presenting tailored training solutions that add real value. Key responsibilities include: Identifying and securing new employer partnerships across the region Promoting apprenticeship and workforce development programmes Building and maintaining strong client relationships Managing the full sales cycle from initial contact to agreement Working closely with curriculum and delivery teams to ensure employer needs are met Meeting and exceeding agreed recruitment and revenue targets Maintaining accurate records and pipeline reporting This is a regional role based in the West Midlands, with flexibility for hybrid working and employer site visits. What We re Looking For To be successful in this role, you will have: Proven experience in business development, sales, or employer engagement Experience in education or training is a huge advantage A track record of meeting or exceeding targets Strong relationship-building and communication skills Experience within education, apprenticeships, or workforce development (desirable) The ability to identify commercial opportunities and convert them into long-term partnerships A proactive, self-motivated and results-driven approach You will be confident engaging with senior stakeholders and passionate about creating opportunities that support both businesses and learners. What s On Offer Competitive salary of £40,000 per annum Car allowance of £5k and on target bonuses of a further £10k Generous annual leave entitlement Flexible and hybrid working opportunities Supportive leadership team Opportunity to shape regional growth strategy A values-driven organisation focused on quality and impact This is an excellent opportunity for an experienced Business Development professional looking to join a growing and reputable training provider that values collaboration, innovation, and long-term partnerships. Next steps Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The organisation will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions. Data Policy Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Job Description Partnership Manager National Composite Centre Full time Bristol Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. What you will be doing You'll be responsible for the successful delivery of all the RR funded programmes of work at the research centre, through working with both the centre's staff and RR business teams. Ensure, with the support of the respective GPO's and wider business stakeholders, that the technical direction of the research at the centre aligns to our own. You will lead improvement activities to improve the safe, secure, timely, and cost-effective delivery of high-quality research, for Rolls-Royce, at the centre. Represent and communicate the views of Rolls-Royce at centre and take a leadership role in broadening, growing and maintaining our portfolio of work. On occasion lead specific projects/activities either at the centre or on behalf of Manufacturing Technology. Responsibilities Governance - Represent the company on the relevant technical / operational committees. Ensure that our membership fees are spent wisely. Through the quality system raise concerns and opportunities for improvement and drive close out. Pull together senior RR stakeholders and the centres leadership to align thinking on a regular basis. Successful Projects - Ensure that projects are well defined, planned correctly, technically appropriate and, once running, that the joint teams operate in a fashion that deliver solutions that add value. Technical Alignment - Through partnership with the appropriate RR specialists, put in place, at the centre, joint roadmaps and associated core research projects to expand our technical knowledge. In addition, influence equipment selection at the centre and resource capability. Strategic Fit - Proactively engage in the development of the centre and look for opportunities to marry current and emergent capability to requirements from across the business. Continuous Improvement - Help to develop network wide improvement solutions and centre specific activities to improve the efficiency and effectiveness of the work we do. Safe and Secure - Work with the centre to enable RR personnel to carry out work in an environment that is compliant with our corporate health and safety guidance. In addition, continuously review and fix, if required, systems and processes to secure our intellectual property. Project Leadership - On behalf of Manufacturing Technology or a new/remote business personally lead specific projects, either within the centre or occasionally beyond, these can be technical or strategic in nature. Communication and Marketing - Project the company and our interests with the employees of the centre, other members, funding agencies and other associated entities e.g. Universities. Represent the company in respect to VIP visits to the centre. Manage communications on behalf of the company, working with corporate comms and government relations to ensure content is correct. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Professionally qualified Engineer (UK minimum BEng degree or another national equivalent) Knowledge of legal, contracts, collaboration agreements and IP management Organised and demonstrated ability to create and manage projects from inception through execution Ability to build strong partnerships with internal and external customers and key stakeholders Excellent interpersonal, written and verbal communications skills Understanding of funding mechanisms and contacts in the funding agencies Perseverance and ability to work independently to identify, prioritize and act upon emerging issues Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 2nd April 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 19 Mar 2026; 00:03 Posting End Date 02 Apr 2026PandoLogic.
Apr 01, 2026
Full time
Job Description Partnership Manager National Composite Centre Full time Bristol Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. What you will be doing You'll be responsible for the successful delivery of all the RR funded programmes of work at the research centre, through working with both the centre's staff and RR business teams. Ensure, with the support of the respective GPO's and wider business stakeholders, that the technical direction of the research at the centre aligns to our own. You will lead improvement activities to improve the safe, secure, timely, and cost-effective delivery of high-quality research, for Rolls-Royce, at the centre. Represent and communicate the views of Rolls-Royce at centre and take a leadership role in broadening, growing and maintaining our portfolio of work. On occasion lead specific projects/activities either at the centre or on behalf of Manufacturing Technology. Responsibilities Governance - Represent the company on the relevant technical / operational committees. Ensure that our membership fees are spent wisely. Through the quality system raise concerns and opportunities for improvement and drive close out. Pull together senior RR stakeholders and the centres leadership to align thinking on a regular basis. Successful Projects - Ensure that projects are well defined, planned correctly, technically appropriate and, once running, that the joint teams operate in a fashion that deliver solutions that add value. Technical Alignment - Through partnership with the appropriate RR specialists, put in place, at the centre, joint roadmaps and associated core research projects to expand our technical knowledge. In addition, influence equipment selection at the centre and resource capability. Strategic Fit - Proactively engage in the development of the centre and look for opportunities to marry current and emergent capability to requirements from across the business. Continuous Improvement - Help to develop network wide improvement solutions and centre specific activities to improve the efficiency and effectiveness of the work we do. Safe and Secure - Work with the centre to enable RR personnel to carry out work in an environment that is compliant with our corporate health and safety guidance. In addition, continuously review and fix, if required, systems and processes to secure our intellectual property. Project Leadership - On behalf of Manufacturing Technology or a new/remote business personally lead specific projects, either within the centre or occasionally beyond, these can be technical or strategic in nature. Communication and Marketing - Project the company and our interests with the employees of the centre, other members, funding agencies and other associated entities e.g. Universities. Represent the company in respect to VIP visits to the centre. Manage communications on behalf of the company, working with corporate comms and government relations to ensure content is correct. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Professionally qualified Engineer (UK minimum BEng degree or another national equivalent) Knowledge of legal, contracts, collaboration agreements and IP management Organised and demonstrated ability to create and manage projects from inception through execution Ability to build strong partnerships with internal and external customers and key stakeholders Excellent interpersonal, written and verbal communications skills Understanding of funding mechanisms and contacts in the funding agencies Perseverance and ability to work independently to identify, prioritize and act upon emerging issues Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 2nd April 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 19 Mar 2026; 00:03 Posting End Date 02 Apr 2026PandoLogic.
Accounts Senior job for a leading and well-renowned Accountancy Firm based in Bolton Your new company Join a dynamic and growing independent accountancy practice based in Bolton. This is a well-renowned firm with a long-standing reputation within the local area. This firm prides itself on delivering exceptional service to a diverse portfolio of clients within the local area and wider Greater Manchester market, from sole traders through to partnerships and limited companies, all SMEs under the Audit threshold. Additionally, this firm is committed to fostering a supportive and collaborative work environment where your professional growth is a priority with clear progression available from day one. Your new role As an Accounts Senior, you will play a crucial role in managing and delivering high-quality accounting services. Your responsibilities will include preparing statutory and management accounts, VAT returns, bookkeeping duties, VAT returns and some ad hoc tax duties. Due to the nature of your client base, you will become heavily involved in their finances and will carry out any additional financial related tasks they may require, with your Directors' support. You will work closely with leadership to deliver on deadlines and work closely with your clients, building long-term relationships. You will be required to review juniors' work. Additionally, you will work closely with the trainees within the office, providing on-the-job mentorship and training. There will be an opportunity from day 1 to progress into an Assistant Manager role, where you will have your own portfolio carved out. There will then be a pathway through to Manager. You will receive lots of support from both your Director and office Partner throughout your role with this firm. What you'll need to succeed To be successful in this role, you should be newly qualified or have built up some time as an Accounts Senior post qualification (ACA / ACCA). A strong proficiency in cloud software is essential, as this firm is on the front foot in delivering training and accountancy solutions via cloud services. You should also possess excellent communication skills and the ability to build strong client relationships.The ability to build internal relationships with key colleagues and stakeholders across the business is also key, as this office works closely with another within Greater Manchester, often sharing resources. You must have a proactive approach to problem-solving, as well as a track record and experience of both reviewing juniors' work, and providing on-the-job training and mentorship to the juniors within the office too. What you'll get in return In return, you will receive a competitive salary of up to £40,000. You will also receive an excellent and market-leading benefits package. There will be lots of opportunity for professional development, and a supportive work environment. You will have a clear pathway to progress from day 1, where you will always be able to see the next step in your career and how you can achieve that next milestone. This firm offers flexible working arrangements, and the chance to work with a team of dedicated professionals who are passionate about what they do.Free parking is also available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Accounts Senior job for a leading and well-renowned Accountancy Firm based in Bolton Your new company Join a dynamic and growing independent accountancy practice based in Bolton. This is a well-renowned firm with a long-standing reputation within the local area. This firm prides itself on delivering exceptional service to a diverse portfolio of clients within the local area and wider Greater Manchester market, from sole traders through to partnerships and limited companies, all SMEs under the Audit threshold. Additionally, this firm is committed to fostering a supportive and collaborative work environment where your professional growth is a priority with clear progression available from day one. Your new role As an Accounts Senior, you will play a crucial role in managing and delivering high-quality accounting services. Your responsibilities will include preparing statutory and management accounts, VAT returns, bookkeeping duties, VAT returns and some ad hoc tax duties. Due to the nature of your client base, you will become heavily involved in their finances and will carry out any additional financial related tasks they may require, with your Directors' support. You will work closely with leadership to deliver on deadlines and work closely with your clients, building long-term relationships. You will be required to review juniors' work. Additionally, you will work closely with the trainees within the office, providing on-the-job mentorship and training. There will be an opportunity from day 1 to progress into an Assistant Manager role, where you will have your own portfolio carved out. There will then be a pathway through to Manager. You will receive lots of support from both your Director and office Partner throughout your role with this firm. What you'll need to succeed To be successful in this role, you should be newly qualified or have built up some time as an Accounts Senior post qualification (ACA / ACCA). A strong proficiency in cloud software is essential, as this firm is on the front foot in delivering training and accountancy solutions via cloud services. You should also possess excellent communication skills and the ability to build strong client relationships.The ability to build internal relationships with key colleagues and stakeholders across the business is also key, as this office works closely with another within Greater Manchester, often sharing resources. You must have a proactive approach to problem-solving, as well as a track record and experience of both reviewing juniors' work, and providing on-the-job training and mentorship to the juniors within the office too. What you'll get in return In return, you will receive a competitive salary of up to £40,000. You will also receive an excellent and market-leading benefits package. There will be lots of opportunity for professional development, and a supportive work environment. You will have a clear pathway to progress from day 1, where you will always be able to see the next step in your career and how you can achieve that next milestone. This firm offers flexible working arrangements, and the chance to work with a team of dedicated professionals who are passionate about what they do.Free parking is also available on site. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Control Systems Engineer (Control Systems Integration) Job Description As a Senior Control Systems Engineer, you will work closely with our Senior Engineering Delivery Manager, you will be responsible for the full life cycle delivery of the project in both technical compliance and quality, from design and development through to programming, testing, and commissioning. As a Senior Control Systems Engineer, you will bring an innovative approach to problem solving, you will be working with highly skilled engineers who you will be responsible for managing and motivating to get the best delivery output. This includes mentoring our graduates and apprentices. Our ideal candidate will have the knowledge and experience to help the office and team grow. The ideal candidate will have previous experience in a similar environment and good knowledge of PLC's, SCADA, HMI, variable speed drives and instrumentation products. Full-time position (08:30-17:15 Monday to Thursday and 08:30-16:00 on Fridays) This is a hands-on senior engineering role where you will: Work closely with clients to develop solutions and ensure high-quality project delivery. Lead and mentor our highly skilled engineers, including graduates and apprentices, to help the team perform at its best. Design and implement advanced control systems using PLC, SCADA, and HMI technologies. Bring a problem-solving mindset to complex engineering challenges and drive technical excellence. Key Responsibilities Lead the design, development, and commissioning of control systems Attend client meetings, conduct site surveys, and provide technical leadership Programme and configure PLC and HMI/SCADA software (Siemens, Rockwell, Mitsubishi, Wonderware/ AVEVA, ClearScada/ GEOSCADA etc.) Produce detailed project documentation and ensure technical compliance Oversee site commissioning (occasional short periods away from home) What we require from you: 5+ years' experience in a Senior or Lead Control Systems Engineering role, Degree in Software or Electrical Engineering, or equivalent qualifications Mentoring or team leadership experience Proven ability to design and modify PLC and SCADA/HMI software Experience with Allen Bradley, Siemens, Mitsubishi, or Wonderware systems (other platforms also considered) Experience in producing detailed documentation, and client communication Instrumentation and Electrical experience would be preferable Full UK driving licence and eligibility to work in the UK What you will get in return Auto enrolment pension scheme (including salary sacrifice/exchange for pension payments if desired) Private health scheme (after 1 year service) Death in service plan (after 5 years service) 25 days holiday plus bank holidays (raises to 30 days after 5 years of service) Company car scheme Access to our Wellbeing programme operated through COGG () Access to 24/7 365 days confidential employee counselling service, free for employees and their families Access to our Training Hub (various training courses available) Annual Personal development and salary reviews Free parking at all our offices (Subject to availability & any company parking policies or parking rotas that may be in effect) Access to company vans or pool cars (company car scheme also available) Access to Perkbox ( This gives employees access to discounted shopping, eating out, cinema and even holidays Free quarterly social events, team building days and Christmas party weekend break. TIL / Overtime and expenses scheme Our company At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore, we invest time and effort in each individual; training and assisting with their personal and professional development, encouraging their strengths while offering a good work/ life balance. Adsyst Automation Ltd has been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for over 35 years. We have four offices nationally; our Head office in Yateley, Hampshire, our Stafford office and a further two offices in Peterborough and Greater London. With our core skills lying in PLC, SCADA, HMI, MIS, MES, RTU, control system software engineering, data acquisition, bespoke software and LV Assemblies and Electrical installation, our expertise in panel building and electrical installation allows us to offer full turnkey solutions. We approach each project with a fresh outlook and use our knowledge and partnerships to stay a step ahead of the competition, offering the most advanced, innovative and cost-effective solutions. As we continue to expand and attract top talent, we remain dedicated to maintaining a supportive and inclusive work environment. We value diversity and believe that different perspectives and backgrounds contribute to our collective success. We strive to foster a culture of respect, collaboration, and inclusivity, where every team member feels valued and empowered to make a meaningful impact. Other positions are available in this office and other locations. See our website for more information :
Apr 01, 2026
Full time
Senior Control Systems Engineer (Control Systems Integration) Job Description As a Senior Control Systems Engineer, you will work closely with our Senior Engineering Delivery Manager, you will be responsible for the full life cycle delivery of the project in both technical compliance and quality, from design and development through to programming, testing, and commissioning. As a Senior Control Systems Engineer, you will bring an innovative approach to problem solving, you will be working with highly skilled engineers who you will be responsible for managing and motivating to get the best delivery output. This includes mentoring our graduates and apprentices. Our ideal candidate will have the knowledge and experience to help the office and team grow. The ideal candidate will have previous experience in a similar environment and good knowledge of PLC's, SCADA, HMI, variable speed drives and instrumentation products. Full-time position (08:30-17:15 Monday to Thursday and 08:30-16:00 on Fridays) This is a hands-on senior engineering role where you will: Work closely with clients to develop solutions and ensure high-quality project delivery. Lead and mentor our highly skilled engineers, including graduates and apprentices, to help the team perform at its best. Design and implement advanced control systems using PLC, SCADA, and HMI technologies. Bring a problem-solving mindset to complex engineering challenges and drive technical excellence. Key Responsibilities Lead the design, development, and commissioning of control systems Attend client meetings, conduct site surveys, and provide technical leadership Programme and configure PLC and HMI/SCADA software (Siemens, Rockwell, Mitsubishi, Wonderware/ AVEVA, ClearScada/ GEOSCADA etc.) Produce detailed project documentation and ensure technical compliance Oversee site commissioning (occasional short periods away from home) What we require from you: 5+ years' experience in a Senior or Lead Control Systems Engineering role, Degree in Software or Electrical Engineering, or equivalent qualifications Mentoring or team leadership experience Proven ability to design and modify PLC and SCADA/HMI software Experience with Allen Bradley, Siemens, Mitsubishi, or Wonderware systems (other platforms also considered) Experience in producing detailed documentation, and client communication Instrumentation and Electrical experience would be preferable Full UK driving licence and eligibility to work in the UK What you will get in return Auto enrolment pension scheme (including salary sacrifice/exchange for pension payments if desired) Private health scheme (after 1 year service) Death in service plan (after 5 years service) 25 days holiday plus bank holidays (raises to 30 days after 5 years of service) Company car scheme Access to our Wellbeing programme operated through COGG () Access to 24/7 365 days confidential employee counselling service, free for employees and their families Access to our Training Hub (various training courses available) Annual Personal development and salary reviews Free parking at all our offices (Subject to availability & any company parking policies or parking rotas that may be in effect) Access to company vans or pool cars (company car scheme also available) Access to Perkbox ( This gives employees access to discounted shopping, eating out, cinema and even holidays Free quarterly social events, team building days and Christmas party weekend break. TIL / Overtime and expenses scheme Our company At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore, we invest time and effort in each individual; training and assisting with their personal and professional development, encouraging their strengths while offering a good work/ life balance. Adsyst Automation Ltd has been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for over 35 years. We have four offices nationally; our Head office in Yateley, Hampshire, our Stafford office and a further two offices in Peterborough and Greater London. With our core skills lying in PLC, SCADA, HMI, MIS, MES, RTU, control system software engineering, data acquisition, bespoke software and LV Assemblies and Electrical installation, our expertise in panel building and electrical installation allows us to offer full turnkey solutions. We approach each project with a fresh outlook and use our knowledge and partnerships to stay a step ahead of the competition, offering the most advanced, innovative and cost-effective solutions. As we continue to expand and attract top talent, we remain dedicated to maintaining a supportive and inclusive work environment. We value diversity and believe that different perspectives and backgrounds contribute to our collective success. We strive to foster a culture of respect, collaboration, and inclusivity, where every team member feels valued and empowered to make a meaningful impact. Other positions are available in this office and other locations. See our website for more information :
Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary : Starting from 27,300 depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights) Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood office Benefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programme Please Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role.
Apr 01, 2026
Full time
Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary : Starting from 27,300 depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights) Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood office Benefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programme Please Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role.
Yolk Recruitment Public Sector and Not-for-Profit are proud to be partnering with Cardiff Community Housing Association (CCHA) to recruit an experienced and customer-focused Commercial Manager. This is a fantastic opportunity to join a forward-thinking, values-led housing organisation that is committed to delivering excellent services and sustainable community outcomes. The Opportunity As Commercial Manager, you will play a pivotal role in shaping and managing a diverse property portfolio, including market rent, sub-market rent, commercial properties, and Low-Cost Home Ownership (LCHO). This is a highly visible, cross-functional leadership role where you will: Drive commercial and residential property strategies Oversee tenancy management, lettings, and income performance Ensure compliance across a varied portfolio Lead on service improvements and operational excellence Act as a key relationship manager for tenants, leaseholders, and partners You'll be at the centre of operations - bringing teams together, improving services, and ensuring customers remain at the heart of everything. Key Responsibilities Portfolio & Strategy Lead the commercial and sub-market rent strategy Oversee community centre and commercial property performance Identify growth opportunities across new and existing schemes Operational Management Manage lettings, allocations, arrears, repairs, and tenancy processes Oversee lease agreements, compliance, and statutory requirements Ensure strong performance across voids, income, and maintenance Financial & Performance Monitor budgets, income streams, and arrears Deliver insightful reports to senior leadership and board-level stakeholders Drive continuous improvement through data and customer feedback Leadership & Collaboration Work across departments to deliver a seamless customer experience Lead high-risk or complex projects Build strong internal and external partnerships About You We're looking for a commercially astute and customer-driven professional with: Experience in commercial and/or residential property management Strong knowledge of tenancy management and lease compliance Proven ability to manage income, arrears, and performance metrics Excellent stakeholder engagement and relationship-building skills A track record of driving service improvements and leading change Confidence working with data, reporting, and influencing decision-making A self-starter approach who can work independently A commercial mindset - understands income, value, and efficiency Proven track record of relationship management (tenants, businesses, partners) Resilience and the ability to drive change Benefits Annual leave is initially 27 days plus 8 bank holidays per year with an extra day's leave added per year up to and including the fifth year, equating to 32 days plus 8 bank holidays. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
Apr 01, 2026
Full time
Yolk Recruitment Public Sector and Not-for-Profit are proud to be partnering with Cardiff Community Housing Association (CCHA) to recruit an experienced and customer-focused Commercial Manager. This is a fantastic opportunity to join a forward-thinking, values-led housing organisation that is committed to delivering excellent services and sustainable community outcomes. The Opportunity As Commercial Manager, you will play a pivotal role in shaping and managing a diverse property portfolio, including market rent, sub-market rent, commercial properties, and Low-Cost Home Ownership (LCHO). This is a highly visible, cross-functional leadership role where you will: Drive commercial and residential property strategies Oversee tenancy management, lettings, and income performance Ensure compliance across a varied portfolio Lead on service improvements and operational excellence Act as a key relationship manager for tenants, leaseholders, and partners You'll be at the centre of operations - bringing teams together, improving services, and ensuring customers remain at the heart of everything. Key Responsibilities Portfolio & Strategy Lead the commercial and sub-market rent strategy Oversee community centre and commercial property performance Identify growth opportunities across new and existing schemes Operational Management Manage lettings, allocations, arrears, repairs, and tenancy processes Oversee lease agreements, compliance, and statutory requirements Ensure strong performance across voids, income, and maintenance Financial & Performance Monitor budgets, income streams, and arrears Deliver insightful reports to senior leadership and board-level stakeholders Drive continuous improvement through data and customer feedback Leadership & Collaboration Work across departments to deliver a seamless customer experience Lead high-risk or complex projects Build strong internal and external partnerships About You We're looking for a commercially astute and customer-driven professional with: Experience in commercial and/or residential property management Strong knowledge of tenancy management and lease compliance Proven ability to manage income, arrears, and performance metrics Excellent stakeholder engagement and relationship-building skills A track record of driving service improvements and leading change Confidence working with data, reporting, and influencing decision-making A self-starter approach who can work independently A commercial mindset - understands income, value, and efficiency Proven track record of relationship management (tenants, businesses, partners) Resilience and the ability to drive change Benefits Annual leave is initially 27 days plus 8 bank holidays per year with an extra day's leave added per year up to and including the fifth year, equating to 32 days plus 8 bank holidays. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
Senior Strategic Business Development Manager Christchurch (Hybrid) TeamJobs are working with an eCommerce fulfilment business that's massively growing within in the 3PL space. They support brands at different stages of growth, from scaling SMEs through to more established global names, helping them streamline operations and expand internationally. They're now looking to bring in a senior, commercially sharp Business Development Manager who can look beyond day-to-day sales and really focus on where the business goes next . This isn't about chasing small wins, it's about identifying bigger opportunities, building partnerships, and helping shape long-term growth. What you'll be doing Spotting new opportunities, whether that's new markets, partnerships or routes to revenue Building and developing high-value client relationships (not just transactional deals) Leading on more complex, strategic sales conversations Working closely with senior leadership to turn ideas into commercial outcomes Bringing people together internally to make things happen (sales, ops, finance etc.) Keeping a close eye on what's happening in the market and using that to stay ahead What they're looking for Background in 3PL, fulfilment, logistics or supply chain sales Experience winning and developing larger, more complex deals Someone who can think commercially Comfortable dealing with senior stakeholders and having proper business conversations Self-sufficient, proactive, and able to operate without being micromanaged Why it's worth a look An opportunity to influence growth , not just deliver against a target Investing and expanding into the worldwide market The basics Monday to Friday (08:30 - 17:30) Hybrid - 2 days on-site - Christchurch / Hurn 23 days holiday + bank holidays (increasing with service) Your birthday off Health cash plan Company socials + on-site parking If this sounds like an opportunity for you, get in touch now! COMHP
Apr 01, 2026
Full time
Senior Strategic Business Development Manager Christchurch (Hybrid) TeamJobs are working with an eCommerce fulfilment business that's massively growing within in the 3PL space. They support brands at different stages of growth, from scaling SMEs through to more established global names, helping them streamline operations and expand internationally. They're now looking to bring in a senior, commercially sharp Business Development Manager who can look beyond day-to-day sales and really focus on where the business goes next . This isn't about chasing small wins, it's about identifying bigger opportunities, building partnerships, and helping shape long-term growth. What you'll be doing Spotting new opportunities, whether that's new markets, partnerships or routes to revenue Building and developing high-value client relationships (not just transactional deals) Leading on more complex, strategic sales conversations Working closely with senior leadership to turn ideas into commercial outcomes Bringing people together internally to make things happen (sales, ops, finance etc.) Keeping a close eye on what's happening in the market and using that to stay ahead What they're looking for Background in 3PL, fulfilment, logistics or supply chain sales Experience winning and developing larger, more complex deals Someone who can think commercially Comfortable dealing with senior stakeholders and having proper business conversations Self-sufficient, proactive, and able to operate without being micromanaged Why it's worth a look An opportunity to influence growth , not just deliver against a target Investing and expanding into the worldwide market The basics Monday to Friday (08:30 - 17:30) Hybrid - 2 days on-site - Christchurch / Hurn 23 days holiday + bank holidays (increasing with service) Your birthday off Health cash plan Company socials + on-site parking If this sounds like an opportunity for you, get in touch now! COMHP
Fieldview Care Recruitment Solutions
Cardiff, South Glamorgan
Registered Manager - Children's Home (Learning Disabilities) CIW Regulated Cardiff Wales CF11 If you're a confident Registered Manager who can bring stability, energy and high standards-and you're passionate about supporting children with learning disabilities and autism to live meaningful, happy lives-this is your next move. What Makes Us Stand Out? We are far more than a care home.We are a close-knit, highly skilled team driven by purpose, connection, and a passion for delivering exceptional outcomes. The young people we support inspire us every day with their resilience, individuality, and potential. Many of our team members have been with us for over a decade, progressing, developing, and building meaningful, long-term careers. This stability and shared commitment create the foundation for high-quality, consistent, child-centred practice. As a Registered Manager, you will play a crucial role in leading and managing our care teams to ensure the delivery of exceptional care and support to our children and young people at our lovely home in Cardiff. You will be responsible for overseeing the day-to-day operations of our care homes and services, ensuring compliance with relevant regulations and legislation. With a focus on working in an environment that promotes exceptional outcomes for children and young people, with a learning disability and/or neuro-difficulties. We also work using a trauma-based approach, quality, safety, and person-centred care, you will work closely with our staff to create a supportive and positive environment for our children and young people. Registered Manager Benefits Salary £47 to £55k negotiable plus up to 20% bonus. We're keen to reward our managers when they get things right because doing well is important to us. Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus. About The Role: About the Home • A supportive, stable, and family-orientated environment built on trust and meaningful relationships• A committed, trauma-informed team dedicated to child-centred practice• Strong multi-agency partnerships and a reflective culture that prioritises emotional wellbeing• A history of excellent outcomes and consistent high-quality care• Clear development pathways and a leadership team who invest in people The Role of Registered Manager As Registered Manager, you will provide strategic and operational leadership for the home. You will be the safeguarding lead, ensuring the service remains emotionally safe, nurturing, and fully compliant with Ofsted and regulatory requirements. Your leadership will inspire, motivate, and develop your team, embedding a culture of continuous improvement and ensuring every young person receives exceptional, personalised care that enables them to grow, develop, and flourish. Key responsibilities of Registered Manager • Providing strong, confident, and compassionate leadership• Overseeing day-to-day operations and ensuring regulatory compliance• Embedding trauma-informed, child-centred practice• Managing budgets, staffing, resources, and rota systems• Driving continuous improvement and maintaining high standards• Building positive relationships with children, families, and professionals• Prioritising safeguarding and ensuring adherence to all processes• Supervising, supporting, and developing staff at all levels• Contributing to long-term planning and strategic development Who We're Looking For Registered Manager knowledge and experience. At least 2 year working experience as a Registered Manager or Deputy Manager in a Registered Children's Home where the rating of their home is good to outstanding A minimum of two years' experience at senior level in a Children's Home. Experience working with Children who have learning disability and/or neuro-difficulties. Have a very good understanding of the children's homes regulations and quality standards, 2015 Have good knowledge and experience working as a designated safeguarding lead in children's residential home (s) Registered Manager qualifications The Level 3 Diploma in Residential Childcare (or equivalent) Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services (or you are willing to work towards this) NVQ Level 4 Health and Social Care (Children's Pathway) combined with a Leadership and Management Qualification For more information contact about this Registered Manager in Cardiff opportunity contact Mick Hull Fieldview Care Recruitment Solutions
Apr 01, 2026
Full time
Registered Manager - Children's Home (Learning Disabilities) CIW Regulated Cardiff Wales CF11 If you're a confident Registered Manager who can bring stability, energy and high standards-and you're passionate about supporting children with learning disabilities and autism to live meaningful, happy lives-this is your next move. What Makes Us Stand Out? We are far more than a care home.We are a close-knit, highly skilled team driven by purpose, connection, and a passion for delivering exceptional outcomes. The young people we support inspire us every day with their resilience, individuality, and potential. Many of our team members have been with us for over a decade, progressing, developing, and building meaningful, long-term careers. This stability and shared commitment create the foundation for high-quality, consistent, child-centred practice. As a Registered Manager, you will play a crucial role in leading and managing our care teams to ensure the delivery of exceptional care and support to our children and young people at our lovely home in Cardiff. You will be responsible for overseeing the day-to-day operations of our care homes and services, ensuring compliance with relevant regulations and legislation. With a focus on working in an environment that promotes exceptional outcomes for children and young people, with a learning disability and/or neuro-difficulties. We also work using a trauma-based approach, quality, safety, and person-centred care, you will work closely with our staff to create a supportive and positive environment for our children and young people. Registered Manager Benefits Salary £47 to £55k negotiable plus up to 20% bonus. We're keen to reward our managers when they get things right because doing well is important to us. Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus. About The Role: About the Home • A supportive, stable, and family-orientated environment built on trust and meaningful relationships• A committed, trauma-informed team dedicated to child-centred practice• Strong multi-agency partnerships and a reflective culture that prioritises emotional wellbeing• A history of excellent outcomes and consistent high-quality care• Clear development pathways and a leadership team who invest in people The Role of Registered Manager As Registered Manager, you will provide strategic and operational leadership for the home. You will be the safeguarding lead, ensuring the service remains emotionally safe, nurturing, and fully compliant with Ofsted and regulatory requirements. Your leadership will inspire, motivate, and develop your team, embedding a culture of continuous improvement and ensuring every young person receives exceptional, personalised care that enables them to grow, develop, and flourish. Key responsibilities of Registered Manager • Providing strong, confident, and compassionate leadership• Overseeing day-to-day operations and ensuring regulatory compliance• Embedding trauma-informed, child-centred practice• Managing budgets, staffing, resources, and rota systems• Driving continuous improvement and maintaining high standards• Building positive relationships with children, families, and professionals• Prioritising safeguarding and ensuring adherence to all processes• Supervising, supporting, and developing staff at all levels• Contributing to long-term planning and strategic development Who We're Looking For Registered Manager knowledge and experience. At least 2 year working experience as a Registered Manager or Deputy Manager in a Registered Children's Home where the rating of their home is good to outstanding A minimum of two years' experience at senior level in a Children's Home. Experience working with Children who have learning disability and/or neuro-difficulties. Have a very good understanding of the children's homes regulations and quality standards, 2015 Have good knowledge and experience working as a designated safeguarding lead in children's residential home (s) Registered Manager qualifications The Level 3 Diploma in Residential Childcare (or equivalent) Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services (or you are willing to work towards this) NVQ Level 4 Health and Social Care (Children's Pathway) combined with a Leadership and Management Qualification For more information contact about this Registered Manager in Cardiff opportunity contact Mick Hull Fieldview Care Recruitment Solutions
Accounts and Tax Client Manager job opportunity at a Milton Keynes Accountancy firm This is an ambitious firm in Milton Keynes looking to continue their expansion by bringing in a talented Accountant to manage key clients and a small team whilst the Partner expands the business. They have expanded rapidly over the last four years with consistent growth and new clients joining their already impressive portfolio. You will play a key part in the future expansion, taking on some of the partner's workload whilst they go out to win new business. The client base is both locally focused as well as nationwide. You will deal with and manage a portfolio of Small and Medium-sized clients, and manage the existing team on a day to day basis. It is expected you will have strong technical knowledge and an ability to communicate with those at multiple levels including Directors and on-site finance. You MUST have 4+ years of recent exposure to Public Practice. Responsible for: Client and Portfolio management Preparation of Accounts, Tax returns, VAT and Tax advisory Supervising the team and delegation of tasks Reviews of accounts Preparation of year-end accounts for limited companies, rental accounts, sole traders, and partnerships. Preparation of management accounts Liaison with the HMRC Required Attributes: Four or more years of exposure in Public Practice FRS 102 and 105 exposure is critical Strong communication skills. Knowledge of multiple accounting systems such as IRIS, Xero and QuickBooks. Personable and able to work as part of a team. ACCA or ACA qualified Salary at market rate and dependant on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 01, 2026
Full time
Accounts and Tax Client Manager job opportunity at a Milton Keynes Accountancy firm This is an ambitious firm in Milton Keynes looking to continue their expansion by bringing in a talented Accountant to manage key clients and a small team whilst the Partner expands the business. They have expanded rapidly over the last four years with consistent growth and new clients joining their already impressive portfolio. You will play a key part in the future expansion, taking on some of the partner's workload whilst they go out to win new business. The client base is both locally focused as well as nationwide. You will deal with and manage a portfolio of Small and Medium-sized clients, and manage the existing team on a day to day basis. It is expected you will have strong technical knowledge and an ability to communicate with those at multiple levels including Directors and on-site finance. You MUST have 4+ years of recent exposure to Public Practice. Responsible for: Client and Portfolio management Preparation of Accounts, Tax returns, VAT and Tax advisory Supervising the team and delegation of tasks Reviews of accounts Preparation of year-end accounts for limited companies, rental accounts, sole traders, and partnerships. Preparation of management accounts Liaison with the HMRC Required Attributes: Four or more years of exposure in Public Practice FRS 102 and 105 exposure is critical Strong communication skills. Knowledge of multiple accounting systems such as IRIS, Xero and QuickBooks. Personable and able to work as part of a team. ACCA or ACA qualified Salary at market rate and dependant on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Commercial Manager- Established Medium Sized Main Contractor. NI Projects. Your new company This organisation is a well established construction contractor delivering a diverse portfolio of building, fit out and refurbishment projects across Northern Ireland and the wider UK. The business is recognised for its commitment to quality, strong client partnerships and consistent project delivery. Continued growth has created the need for an experienced Commercial Manager to support the expanding workload and strengthen senior leadership within the commercial function. Your new role In this position, you will take full responsibility for overseeing and directing the commercial function across a range of building, fit out and refurbishment projects. You will lead the commercial team, ensuring that all commercial activity supports the organisation's strategic goals, and you will report directly to the Managing Director, contributing to high level commercial planning and decision making.You will manage project budgets, cost plans, forecasts, valuations and final accounts while ensuring rigorous commercial governance and contract compliance. Working closely with project management and operational colleagues, you will monitor performance, identify commercial risks and opportunities and ensure that procurement, subcontractor management and contractual negotiations are delivered to the highest standard. A key part of the role involves supporting the development of commercial strategy, improving efficiencies and ensuring the long term commercial health of the business. What you'll need to succeed You will bring significant experience in a commercial or quantity surveying role within the construction industry and ideally within a main contracting environment. You will demonstrate strong technical knowledge of construction contracts, cost control, procurement and commercial reporting, with proven experience managing commercial teams. Confidence in stakeholder management, negotiation and problem solving is essential, along with the ability to operate effectively in a fast paced environment while representing the commercial interests of the organisation at senior level. What you'll get in return You will join a successful and growing contractor offering genuine long term career progression and the opportunity to shape the commercial function as part of the senior leadership structure. A competitive remuneration package is provided, along with exposure to a varied project pipeline and access to ongoing professional development as the business continues to expand. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Commercial Manager- Established Medium Sized Main Contractor. NI Projects. Your new company This organisation is a well established construction contractor delivering a diverse portfolio of building, fit out and refurbishment projects across Northern Ireland and the wider UK. The business is recognised for its commitment to quality, strong client partnerships and consistent project delivery. Continued growth has created the need for an experienced Commercial Manager to support the expanding workload and strengthen senior leadership within the commercial function. Your new role In this position, you will take full responsibility for overseeing and directing the commercial function across a range of building, fit out and refurbishment projects. You will lead the commercial team, ensuring that all commercial activity supports the organisation's strategic goals, and you will report directly to the Managing Director, contributing to high level commercial planning and decision making.You will manage project budgets, cost plans, forecasts, valuations and final accounts while ensuring rigorous commercial governance and contract compliance. Working closely with project management and operational colleagues, you will monitor performance, identify commercial risks and opportunities and ensure that procurement, subcontractor management and contractual negotiations are delivered to the highest standard. A key part of the role involves supporting the development of commercial strategy, improving efficiencies and ensuring the long term commercial health of the business. What you'll need to succeed You will bring significant experience in a commercial or quantity surveying role within the construction industry and ideally within a main contracting environment. You will demonstrate strong technical knowledge of construction contracts, cost control, procurement and commercial reporting, with proven experience managing commercial teams. Confidence in stakeholder management, negotiation and problem solving is essential, along with the ability to operate effectively in a fast paced environment while representing the commercial interests of the organisation at senior level. What you'll get in return You will join a successful and growing contractor offering genuine long term career progression and the opportunity to shape the commercial function as part of the senior leadership structure. A competitive remuneration package is provided, along with exposure to a varied project pipeline and access to ongoing professional development as the business continues to expand. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell's growth strategy and ensuring excellent client satisfaction. What you'll do: Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships. Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships. Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level. Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio. Develop and implement client retention strategies and account development in support of Brightwell's strategic agenda for growth. Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients. Understand and leverage opportunities to create solutions that meet all stakeholder requirements Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: A proven track record in developing and maintaining client relationships including senior stakeholder management. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs Experience in the sale of new products and services to existing and potential clients The ability to build and maintain strategic partnerships with stakeholders Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation A positive and professional attitude The ability to work to deadlines and manage workload appropriately Experience of operating in a change environment Experience of identifying and driving continuous improvement Proven management experience in the pensions industry (desirable) Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 20%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Apr 01, 2026
Full time
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell's growth strategy and ensuring excellent client satisfaction. What you'll do: Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships. Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships. Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level. Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio. Develop and implement client retention strategies and account development in support of Brightwell's strategic agenda for growth. Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients. Understand and leverage opportunities to create solutions that meet all stakeholder requirements Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: A proven track record in developing and maintaining client relationships including senior stakeholder management. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs Experience in the sale of new products and services to existing and potential clients The ability to build and maintain strategic partnerships with stakeholders Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation A positive and professional attitude The ability to work to deadlines and manage workload appropriately Experience of operating in a change environment Experience of identifying and driving continuous improvement Proven management experience in the pensions industry (desirable) Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 20%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!