We are recruiting for a Network Engineer - SC cleared minimum on contract to work on 12 hour shift patterns for our Defence client based in Newport. The NOC (Network) team provides Service, Support and Management capabilities to government sectors working under the Space Digital division of a Defence and Space organisation based in Newport on contract. The responsibility of the NOC L2 Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. Responsibilities The NOC L2 Shift Service Engineer role is accountable for providing technical assistance and support to a variety of customers within the Customer Service Operation Centre. They will Provide an interface to other technical stakeholders within projects including On Site Engineers (OSE), Architects, other engineering disciplines and sub-contractors. Working a shift pattern, the role holder is required to response to design changes, raised incidents and problems. This will include analysis and planning but will require a strong focus on organising, delivering, monitoring and controlling elements within the reporting path and driving Continuous Service Improvements. Operating within the Service Desk escalation path the role is responsible for the delivery of multiple service elements and as such, it is critical that communication is fluent and can influence the decision-making process to achieve the desired goals. This includes managing expectations, perceptions and propagation of knowledge. A large portion of the role is focused on investigating issues, during which the role holder will regularly function as the technical point of contact for the NOC on behalf of the business to the wider community, including the customer and business partners, at times without direct support. The team is the single point of contact for technical conference bridge calls, which are arranged to resolve Incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party applications and hardware. Provide a technical role in resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution or pass to L3 engineers to resolve once all avenues have been exhausted or timescales define escalation to L3. Consistently perform and deliver outputs within the service contract time constraints (KPI's & SLA's). Provide concise documentation to support the delivery of services. Champion the attainment of industry standard and vendor specific certifications and complimentary academic qualifications, including those under the umbrella of Cisco, and topics in advanced networking. Act as a subject matter expert for specific technical areas, or tools applicable to the project Network. Skill Set Essential Knowledge in Networking, with an understanding of other technologies, such as Windows and ITSM ticketing tools Strong communications skills within the department to provide confidence and direction to peers. Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers and architects. This also includes providing information which will support and influence the decision-making process within the service management internal and external environments. Accountable for the performance of the technical and operational service elements that are delivered. A heightened awareness of Security including compliance with JSP 440 as part of everyday working. Desirable CCNA Network Accreditation or knowledge and understanding of Cisco Networks Work a shift role consisting of 12 hour day/night shifts over a 4/5 day/night pattern and required to work on bank holidays including Christmas/New Year period in summary the key elements are: High level technical service delivery, interpretation & analysis of raw technical data and Stakeholder Engagement. Adhere to obligations necessary to maintain a Developed Vetting security clearance NOC (Network Operations Centre) CCNA (Cisco Certified Network Associate)
Apr 17, 2026
Contractor
We are recruiting for a Network Engineer - SC cleared minimum on contract to work on 12 hour shift patterns for our Defence client based in Newport. The NOC (Network) team provides Service, Support and Management capabilities to government sectors working under the Space Digital division of a Defence and Space organisation based in Newport on contract. The responsibility of the NOC L2 Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. Responsibilities The NOC L2 Shift Service Engineer role is accountable for providing technical assistance and support to a variety of customers within the Customer Service Operation Centre. They will Provide an interface to other technical stakeholders within projects including On Site Engineers (OSE), Architects, other engineering disciplines and sub-contractors. Working a shift pattern, the role holder is required to response to design changes, raised incidents and problems. This will include analysis and planning but will require a strong focus on organising, delivering, monitoring and controlling elements within the reporting path and driving Continuous Service Improvements. Operating within the Service Desk escalation path the role is responsible for the delivery of multiple service elements and as such, it is critical that communication is fluent and can influence the decision-making process to achieve the desired goals. This includes managing expectations, perceptions and propagation of knowledge. A large portion of the role is focused on investigating issues, during which the role holder will regularly function as the technical point of contact for the NOC on behalf of the business to the wider community, including the customer and business partners, at times without direct support. The team is the single point of contact for technical conference bridge calls, which are arranged to resolve Incidents 24/7. This would include acting as the NOC liaison with other technical groups, from Architects through to 1st line support on 3rd party applications and hardware. Provide a technical role in resolving service incidents, applying diagnosis, maintenance, change and configuration control attributes to bring about a resolution or pass to L3 engineers to resolve once all avenues have been exhausted or timescales define escalation to L3. Consistently perform and deliver outputs within the service contract time constraints (KPI's & SLA's). Provide concise documentation to support the delivery of services. Champion the attainment of industry standard and vendor specific certifications and complimentary academic qualifications, including those under the umbrella of Cisco, and topics in advanced networking. Act as a subject matter expert for specific technical areas, or tools applicable to the project Network. Skill Set Essential Knowledge in Networking, with an understanding of other technologies, such as Windows and ITSM ticketing tools Strong communications skills within the department to provide confidence and direction to peers. Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers and architects. This also includes providing information which will support and influence the decision-making process within the service management internal and external environments. Accountable for the performance of the technical and operational service elements that are delivered. A heightened awareness of Security including compliance with JSP 440 as part of everyday working. Desirable CCNA Network Accreditation or knowledge and understanding of Cisco Networks Work a shift role consisting of 12 hour day/night shifts over a 4/5 day/night pattern and required to work on bank holidays including Christmas/New Year period in summary the key elements are: High level technical service delivery, interpretation & analysis of raw technical data and Stakeholder Engagement. Adhere to obligations necessary to maintain a Developed Vetting security clearance NOC (Network Operations Centre) CCNA (Cisco Certified Network Associate)
Computacenter AG & Co. oHG
Nottingham, Nottinghamshire
Life on the team Job Title - Head of Managed Infrastructure Services Reporting Line: UK Operations Director Location : Nottingham / NE England Travel Requirement : Significant and sustained on-site presence required at customer locationswithinNorth West Englandfor the first two years of the contract, including extended periods on customer premises to support transition, stabilisation, and servicematurity. In addition to this you will be expected to travel to Computacenter Offices. Security Clearance : SC Cleared (mandatory) What you'll do This is a senior, highly accountable leadership position with full end-to-end ownership of a strategic Managed Infrastructure Service. The role is responsible for overseeing the operational end to end infrastructure service for our customers. The role works alongside and coordinates technical delivery teams and business stakeholders to ensure successful delivery of our services through value driven processes, efficient ways of working and operational excellence. The role also plays a part in governing and assuring solutions for the deliver function The post-holder holds single-point accountability for Operational service performance, financial outcomes, readiness, and customer satisfaction. A critical component of the role is overseeing the design, transition, and formal service acceptance into the Future Mode of Operation (FMO), ensuring the service is scalable, secure, compliant, and aligned to both customer and Computacenter strategic objectives. Key Responsibilities Operational Transition & Migration Leadership Initially working closely with the transition and transformation team ,provide senior operational leadership and support governance for the migration of the Managed Infrastructure Service from the incumbent supplier(s) into Computacenter, ensuring minimal service disruption and controlled operational risk. Own and approve transition strategies, mobilisation plans, knowledge transfer activities, service cut-over approaches, and early-life support models. Act as the senior escalation authority for all Operational transition-related issues and ensure all contractual, regulatory, security, and compliance obligations are met for Infrastructure services throughout the transition period . Ownership of approved changes to Service and additional project activity that arises within this remit Design & Service Acceptance Oversee the design, validation, and implementation of the Future Mode of Operation, ensuring that people, processes, tooling, governance, suppliers, and documentation are fit for purpose. Lead formal service acceptance into Business-as-Usual(BAU) operations, ensuring operational readiness is demonstrably achieved and formally signed off. Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational service issues, ensuring rapid resolution, root cause analysis, and preventative action. Ensure services are delivered in line with contractual commitments and that any service gaps are clearly understood, owned, and governed across the organisation. Work closely with 3 rd party providers to ensure that their contractual obligations are met. Working alongside Service Leads and the wider digital operations teams to identify, solution and implement improvements to the service and customer experience driving value to both the Customer and Computacenter. Own Profit & Loss accountability for the allocated Managed Infrastructure Service, including forecasting, budget management and cost control. Ensure services operate within agreed revenue and resource models, including adherence to time recording (SmartTrax) and financial governance processes. Lead or support commercial due diligence for change, growth, and additional service opportunities. Act as the senior operational interface for customer executives, directors, and senior stakeholders. Work along side Delivery leadership take part in executive-level service reviews, clearly articulating performance, risks, financial position, and service improvement plans. Build and maintain trusted relationships with customers, internal leadership teams, and third-party suppliers & partners. People Leadership & Capability Development Provide strategic leadership to operational managers and engineers across multiple infrastructure service towers. Set clear performance standards and lead regular one-to-ones, performance reviews, talent management, and succession planning. Coach and mentor senior managers, driving accountability, engagement, and a high-performance culture. Lead and embed organisational change initiatives across people, process, and technology. Where appropriate manage the onboarding of Staff from customer environment into Computacenter, including TUPE. During the FMO migration there will also be a requirement to develop, understand and migrate to a new operating model which could include the relocation, recruitment and removal of staff. Governance, Risk & Continuous Improvement Establish and maintain robust operational governance, assurance, and reporting frameworks. Identify, manage, and mitigate operational, commercial, and delivery risks. Ensure high-quality portfolio and project-level reporting across scope, cost, schedule, dependencies, risks, and issues. Drive continuous improvement initiatives to increase service efficiency, resilience, and maturity. Key Performance Indicators Successful and controlled migration from the incumbent supplier into Computacenter Timely and effective service acceptance into the Future Mode of Operation Sustained achievement of SLA, KPI, and customer satisfaction targets Services operating within agreed financial and commercial parameters Reduction in senior-level escalations and service instability Ensure that Target P&L is met Demonstrable improvements in operational efficiency and service maturity What you'll need Senior leadership experience within managed infrastructure or IT service environments Proven experience leading large-scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure environments SC Clearance Experience designing and implementing Operating Models Experience working in regulated or defence-related environments Advanced Microsoft Office365 and Teams skills About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Apr 16, 2026
Full time
Life on the team Job Title - Head of Managed Infrastructure Services Reporting Line: UK Operations Director Location : Nottingham / NE England Travel Requirement : Significant and sustained on-site presence required at customer locationswithinNorth West Englandfor the first two years of the contract, including extended periods on customer premises to support transition, stabilisation, and servicematurity. In addition to this you will be expected to travel to Computacenter Offices. Security Clearance : SC Cleared (mandatory) What you'll do This is a senior, highly accountable leadership position with full end-to-end ownership of a strategic Managed Infrastructure Service. The role is responsible for overseeing the operational end to end infrastructure service for our customers. The role works alongside and coordinates technical delivery teams and business stakeholders to ensure successful delivery of our services through value driven processes, efficient ways of working and operational excellence. The role also plays a part in governing and assuring solutions for the deliver function The post-holder holds single-point accountability for Operational service performance, financial outcomes, readiness, and customer satisfaction. A critical component of the role is overseeing the design, transition, and formal service acceptance into the Future Mode of Operation (FMO), ensuring the service is scalable, secure, compliant, and aligned to both customer and Computacenter strategic objectives. Key Responsibilities Operational Transition & Migration Leadership Initially working closely with the transition and transformation team ,provide senior operational leadership and support governance for the migration of the Managed Infrastructure Service from the incumbent supplier(s) into Computacenter, ensuring minimal service disruption and controlled operational risk. Own and approve transition strategies, mobilisation plans, knowledge transfer activities, service cut-over approaches, and early-life support models. Act as the senior escalation authority for all Operational transition-related issues and ensure all contractual, regulatory, security, and compliance obligations are met for Infrastructure services throughout the transition period . Ownership of approved changes to Service and additional project activity that arises within this remit Design & Service Acceptance Oversee the design, validation, and implementation of the Future Mode of Operation, ensuring that people, processes, tooling, governance, suppliers, and documentation are fit for purpose. Lead formal service acceptance into Business-as-Usual(BAU) operations, ensuring operational readiness is demonstrably achieved and formally signed off. Operational Ownership & Accountability Hold full accountability for day-to-day and long-term Operational service performance, including SLA and KPI achievement, service stability, customer satisfaction, and continual improvement. Act as the ultimate escalation operational service issues, ensuring rapid resolution, root cause analysis, and preventative action. Ensure services are delivered in line with contractual commitments and that any service gaps are clearly understood, owned, and governed across the organisation. Work closely with 3 rd party providers to ensure that their contractual obligations are met. Working alongside Service Leads and the wider digital operations teams to identify, solution and implement improvements to the service and customer experience driving value to both the Customer and Computacenter. Own Profit & Loss accountability for the allocated Managed Infrastructure Service, including forecasting, budget management and cost control. Ensure services operate within agreed revenue and resource models, including adherence to time recording (SmartTrax) and financial governance processes. Lead or support commercial due diligence for change, growth, and additional service opportunities. Act as the senior operational interface for customer executives, directors, and senior stakeholders. Work along side Delivery leadership take part in executive-level service reviews, clearly articulating performance, risks, financial position, and service improvement plans. Build and maintain trusted relationships with customers, internal leadership teams, and third-party suppliers & partners. People Leadership & Capability Development Provide strategic leadership to operational managers and engineers across multiple infrastructure service towers. Set clear performance standards and lead regular one-to-ones, performance reviews, talent management, and succession planning. Coach and mentor senior managers, driving accountability, engagement, and a high-performance culture. Lead and embed organisational change initiatives across people, process, and technology. Where appropriate manage the onboarding of Staff from customer environment into Computacenter, including TUPE. During the FMO migration there will also be a requirement to develop, understand and migrate to a new operating model which could include the relocation, recruitment and removal of staff. Governance, Risk & Continuous Improvement Establish and maintain robust operational governance, assurance, and reporting frameworks. Identify, manage, and mitigate operational, commercial, and delivery risks. Ensure high-quality portfolio and project-level reporting across scope, cost, schedule, dependencies, risks, and issues. Drive continuous improvement initiatives to increase service efficiency, resilience, and maturity. Key Performance Indicators Successful and controlled migration from the incumbent supplier into Computacenter Timely and effective service acceptance into the Future Mode of Operation Sustained achievement of SLA, KPI, and customer satisfaction targets Services operating within agreed financial and commercial parameters Reduction in senior-level escalations and service instability Ensure that Target P&L is met Demonstrable improvements in operational efficiency and service maturity What you'll need Senior leadership experience within managed infrastructure or IT service environments Proven experience leading large-scale service transitions, including incumbent supplier exit Strong commercial acumen with demonstrable P&L ownership Experience operating at executive and director level with customers ITIL v3 or v4 Foundation (or higher) Strong understanding of IT infrastructure, service operations, and governance Ability to operate effectively in complex, high-risk, and secure environments SC Clearance Experience designing and implementing Operating Models Experience working in regulated or defence-related environments Advanced Microsoft Office365 and Teams skills About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
IT Project Manager (DDaT) 6 months Initially (Potential to extend) 450pd - 505pd (Inside IR35/Umbrella) Milton Keynes (Hybrid 3 days in office per week) Ideally candidates will be SC Cleared Mon - Fri My central Government client is looking for a Project Manager on an initial 6-month contract. You will be responsible for delivering secure digital, data, and technology (DDaT) projects across government sectors. Key focus includes developing business cases, planning and executing projects within time, cost, and quality constraints, leading governance and ensuring compliance within the clients frameworks. The role demands strong stakeholder management, leadership in matrix teams, risk and change management, and driving efficiency and innovation. The ideal candidate will have extensive experience in secure government environments, knowledge of Secure by Design principles, agile methodologies, and proficiency with tools like MS Project, alongside proven ability to manage large budgets and multi-disciplinary teams. Essential Experience: Knowledge and experience working in upper tier environments Ability to lead project teams, communicate & collaborate with others effectively High level of motivation, independence and ability to adapt to changing priorities Excellent stakeholder management skills, experience with working with customers' senior management Knowledge of Project Management toolset, especially Microsoft Project This is a great opportunity for any SC Cleared Project Manager looing for a long-term contract opportunity. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 16, 2026
Contractor
IT Project Manager (DDaT) 6 months Initially (Potential to extend) 450pd - 505pd (Inside IR35/Umbrella) Milton Keynes (Hybrid 3 days in office per week) Ideally candidates will be SC Cleared Mon - Fri My central Government client is looking for a Project Manager on an initial 6-month contract. You will be responsible for delivering secure digital, data, and technology (DDaT) projects across government sectors. Key focus includes developing business cases, planning and executing projects within time, cost, and quality constraints, leading governance and ensuring compliance within the clients frameworks. The role demands strong stakeholder management, leadership in matrix teams, risk and change management, and driving efficiency and innovation. The ideal candidate will have extensive experience in secure government environments, knowledge of Secure by Design principles, agile methodologies, and proficiency with tools like MS Project, alongside proven ability to manage large budgets and multi-disciplinary teams. Essential Experience: Knowledge and experience working in upper tier environments Ability to lead project teams, communicate & collaborate with others effectively High level of motivation, independence and ability to adapt to changing priorities Excellent stakeholder management skills, experience with working with customers' senior management Knowledge of Project Management toolset, especially Microsoft Project This is a great opportunity for any SC Cleared Project Manager looing for a long-term contract opportunity. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
PMO Lead (Project Operations) London DV Cleared Location: London Engagement: Contract (Inside IR35) Security Clearance: Active DV Clearance Mandatory We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives. The Role Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up. Governance: Implement consistent oversight, risk management, and performance reporting. Capability: Act as a coach to Project Managers and drive organizational project maturity. Resourcing: Support senior leaders with resource planning and PM deployment. Continuous Improvement: Drive functional and cultural change across the operation. Requirements Active DV Clearance: You must already hold transferable DV clearance. PMO Setup: Proven track record of building and leading a PMO in complex environments. Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity. Expertise: Strong background in governance, assurance, and performance insights. Qualifications: PRINCE2, MSP, or PMP (Desirable). Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 15, 2026
Contractor
PMO Lead (Project Operations) London DV Cleared Location: London Engagement: Contract (Inside IR35) Security Clearance: Active DV Clearance Mandatory We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives. The Role Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up. Governance: Implement consistent oversight, risk management, and performance reporting. Capability: Act as a coach to Project Managers and drive organizational project maturity. Resourcing: Support senior leaders with resource planning and PM deployment. Continuous Improvement: Drive functional and cultural change across the operation. Requirements Active DV Clearance: You must already hold transferable DV clearance. PMO Setup: Proven track record of building and leading a PMO in complex environments. Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity. Expertise: Strong background in governance, assurance, and performance insights. Qualifications: PRINCE2, MSP, or PMP (Desirable). Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Salesforce Technical Lead - Remote - Public Sector - 700 per day We are seeking an experienced and hands-on S alesforce Technical Lead with strong development skills and relevant certifications, to join our UKI Salesforce practice in London, focusing on clients in the Public Sector Domain. As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. What you'll be doing: Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. Salesforce Technical Lead - Remote - Public Sector - 700 per day You will be responsible for low-level/detailed technical design including for Flows, OmniScripts / Omni Studio Components Apex (such as UML Class Diagrams or similar) LWC components Security Models (Permission sets, groups, etc) Object Models / Entity Relationship Diagrams Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. What experience you'll bring: Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). 7+ years Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II. OmniStudio Developer/Consultant, Application Architect Balances hands-on engineering with strategic technical leadership Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance Salesforce Technical Lead - Remote - Public Sector - 700 per day Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Apr 14, 2026
Contractor
Salesforce Technical Lead - Remote - Public Sector - 700 per day We are seeking an experienced and hands-on S alesforce Technical Lead with strong development skills and relevant certifications, to join our UKI Salesforce practice in London, focusing on clients in the Public Sector Domain. As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. What you'll be doing: Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. Salesforce Technical Lead - Remote - Public Sector - 700 per day You will be responsible for low-level/detailed technical design including for Flows, OmniScripts / Omni Studio Components Apex (such as UML Class Diagrams or similar) LWC components Security Models (Permission sets, groups, etc) Object Models / Entity Relationship Diagrams Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. What experience you'll bring: Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). 7+ years Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II. OmniStudio Developer/Consultant, Application Architect Balances hands-on engineering with strategic technical leadership Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance. This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance Salesforce Technical Lead - Remote - Public Sector - 700 per day Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
PMO Lead (Project Operations) London DV Cleared Location: London Engagement: Contract (Inside IR35) Security Clearance: Active DV Clearance Mandatory We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives. The Role Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up. Governance: Implement consistent oversight, risk management, and performance reporting. Capability: Act as a coach to Project Managers and drive organizational project maturity. Resourcing: Support senior leaders with resource planning and PM deployment. Continuous Improvement: Drive functional and cultural change across the operation. Requirements Active DV Clearance: You must already hold transferable DV clearance. PMO Setup: Proven track record of building and leading a PMO in complex environments. Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity. Expertise: Strong background in governance, assurance, and performance insights. Qualifications: PRINCE2, MSP, or PMP (Desirable). Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 13, 2026
Contractor
PMO Lead (Project Operations) London DV Cleared Location: London Engagement: Contract (Inside IR35) Security Clearance: Active DV Clearance Mandatory We are seeking an experienced PMO Lead to design, establish, and lead a centralized Project Management Office (PMO). This is a critical role focused on strengthening delivery capability across a portfolio of complex internal and strategic initiatives. The Role Establish & Lead: Design the PMO operating model, standards, and toolkits from the ground up. Governance: Implement consistent oversight, risk management, and performance reporting. Capability: Act as a coach to Project Managers and drive organizational project maturity. Resourcing: Support senior leaders with resource planning and PM deployment. Continuous Improvement: Drive functional and cultural change across the operation. Requirements Active DV Clearance: You must already hold transferable DV clearance. PMO Setup: Proven track record of building and leading a PMO in complex environments. Strategic Influence: Ability to operate credibly with senior stakeholders and manage ambiguity. Expertise: Strong background in governance, assurance, and performance insights. Qualifications: PRINCE2, MSP, or PMP (Desirable). Apply today for immediate consideration. This is an urgent requirement with a fast-turnaround recruitment process. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this challenging and rewarding role you'll: Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios Monitor queries and disputes, ensure the appropriate escalation Ensure consistent application of the firm's debt provisioning policy Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared Ensure that there are minimal unallocated cash receipts Enforce consistent BDO credit control procedures Review and analyse aged debt against defined metrics Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate Maintain accurate and up to date client notes following conversations with clients, using Workday to record status Prepare daily / weekly / monthly summary reports Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate Where necessary, engage and manage the process of debts that need to go legal Ensure that bills raised are sent out to clients in a timely manner Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls) Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised Provide client base with monthly statements of account as appropriate Prepare manual excel template statements when required Produce copy bills or summary backup if required for clients Requirements Fluency in German. French and Spanish would be an additional advantage Professional services experience Workday experience would be preferred. Finance and/or Credit Control background. Excel skills to a competent level. Supervisory experience of a team. Excellent written and verbal communication skills and ability to present confidently and convincingly to management Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues Commitment to delivering exceptional client service to internal and external stakeholders You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this challenging and rewarding role you'll: Conduct regular face-to-face meetings with stakeholders regarding their debt portfolios Monitor queries and disputes, ensure the appropriate escalation Ensure consistent application of the firm's debt provisioning policy Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or cleared Ensure that there are minimal unallocated cash receipts Enforce consistent BDO credit control procedures Review and analyse aged debt against defined metrics Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate Maintain accurate and up to date client notes following conversations with clients, using Workday to record status Prepare daily / weekly / monthly summary reports Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate Where necessary, engage and manage the process of debts that need to go legal Ensure that bills raised are sent out to clients in a timely manner Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation Ongoing liaison with other credit controllers across the Firm as required (including attending monthly conference calls) Ensure that credit notes are processed correctly, monitoring reasons for credit notes being raised Provide client base with monthly statements of account as appropriate Prepare manual excel template statements when required Produce copy bills or summary backup if required for clients Requirements Fluency in German. French and Spanish would be an additional advantage Professional services experience Workday experience would be preferred. Finance and/or Credit Control background. Excel skills to a competent level. Supervisory experience of a team. Excellent written and verbal communication skills and ability to present confidently and convincingly to management Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues Commitment to delivering exceptional client service to internal and external stakeholders You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
