8 jobs found

We are seeking an organised, proactive, and resourceful Administration and Facilities Officer to support the Northern Ireland Director in ensuring the smooth day-to-day running of the office . The role will ensure: The efficient operations and facilities co-ordination of our Northern Ireland (NI) office Provide administrative support to the NI Director Facilities and admin support to the NI retail function when required The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team. About You: ESSENTIAL Experience & Knowledge Experience in financial administration tasks (e.g., petty cash, expense processing, purchase orders). Familiarity with health & safety regulations and compliance (e.g., risk assessments, fire safety, first aid). Experience coordinating with multiple stakeholders, such as suppliers, landlords, fundraising teams, and senior management. Experience in a supporter care, customer service, or donor relations role, handling inquiries professionally. Skills & Competencies Excellent organisational skills, with the ability to multi-task and manage competing priorities. Strong interpersonal skills (verbal and written), with the ability to liaise effectively with internal and external contacts, working as a team and contributing your ideas Strong administration skills and attention to detail and accuracy in record-keeping, document preparation, and financial processing. Confident in IT and picking up new systems Good working knowledge in Microsoft Office (Word, Excel, Outlook) and ability to work with CRM/databases (e.g., Dynamics 365 or similar). Ability to problem-solve and improve processes to enhance efficiency in office operations. Ability to multi task and handle a varied role Good time management, self-motivated and ability to meet deadlines Personal Attributes Proactive and resourceful , with the ability to work independently and take initiative. Ability to handle confidential information with discretion and professionalism. Strong commitment to the values of an international development charity, including diversity, equality, and inclusion DESIRABLE Experience in the charity or fundraising sector. Experience in event coordination or supporter engagement activities. Understanding of budget management and supplier contracts Please visit Concern Worldwide (UK) careers page to view the full job description and person specification. About us: We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world s poorest countries, helping people to achieve major and long-lasting improvements in their lives. Benefits • 25 days annual leave, pro-rated for part-time employees. • Office closure between Christmas Day and New Year s Day • Flexible hours and hybrid working • Annual leave purchase scheme • Enhanced parental leave pay • Stakeholder pension • Season ticket loan • Cycle scheme • Life assurance • Access to Employee Assistance Programme (EAP) Details of our benefits could be found on our website Job Location: Belfast (Hybrid) This post is hybrid with Mon-Thurs office based and Friday s working from home. This is a great opportunity to be part of a vibrant team focused on transforming the lives of people living in extreme poverty. Equality, Diversity, and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: Salary Band: GB4 Salary: £24,060 £26,732.80 per annum (based on 28 hours per week). Full time equivalent: £30,075 £33,416 per annum (35 hours per week). New employees will normally start at the minimum of the pay band, with scope for progression over time. This is a permanent, part-time post based on 4 days working week (28 hours per week - 0.8fte). The normal full-time working week is 35 hours. The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.

Chief Executive Officer To view the job description, click here Our client has been providing independent advocacy for vulnerable people in Solihull for over 25 years. They are now looking for a new Chief Executive Officer to join the team in this pivotal position. If you are a collaborative, hands-on leader who can balance strategic vision with operational impact then apply today! Position: Chief Executive Officer Location: Solihull, Hybrid Hours: 37 hours per week (flexible working options considered) Contract: Permanent Salary: £45,000 FTE Closing date: 15th April 2026 The organisation supports adults and young people with a learning disability or autism, who also may be experiencing poor mental health or complex life circumstance. It supports people to have their say, understand their rights and be fully involved in decisions about their lives and ensures their voices are heard and their choices are respected. Rooted in the local community, its small and dedicated teams are known for their person-centred approach, strong values and commitment to social justice. Enabling people to live healthier, happier and independent lives is central to their work. The organisation is entering an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen its impact. About the Opportunity We are recruiting for an inspiring and values-led CEO to lead SAtA into an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen our impact. Working closely with the Board of Trustees, you will guide the organisation s strategy, people, partnerships and resources to maximise positive outcomes for local people. You will also act as the charity s senior ambassador, strengthening and growing relationships with commissioners, funders and partners. You will: Inspire and support people (staff and volunteers) to deliver their best for the people they serve. Lead the development and delivery of the strategic plan, translating vision into practical outcomes. Ensure delivery of high-quality advocacy services and community projects that champion the voice of lived experience and are underpinned by robust performance monitoring and strong operational systems. Build and strengthen influential partnerships and represent them locally, regionally and nationally. Develop deep insight into health and social care systems and champion the role of advocacy. Support the Board to meet its legal and regulatory duties, providing clear data on performance, finance and risk, to inform decision making. Ensure financial sustainability, including robust financial planning, budgeting, income generation and contract management. About You You will bring a blend of strategic leadership, operational confidence and a genuine commitment to advocating for those the organisation serve. You will be comfortable leading a small organisation, where flexibility, pragmatism and a willingness to be hands on are key to success. With senior leadership experience you will have a record of building trusted relationships internally and with external partners. You will have developed cultures built on collaboration and respect that motivate and support. Your awareness of funding and/or managing contracts will be underpinned by strong financial management and budget oversight and you will be able to demonstrate how you can work closely with a Board, supporting good governance. This is your opportunity to make a transformational impact in a vital charity and make a real difference for the people the organisation serve. We welcome applications from people of all backgrounds, experiences, and perspectives, and are committed to building an inclusive and diverse workforce. We are open to flexible working arrangements and encourage candidates to discuss options that support their needs. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. You may have experience in roles such as CEO, Chief Exec, Chief Executive Officer, Managing Director, Operations, Director.

Chief Executive Officer This is a rare and exciting opportunity to take on the executive leadership of a highly respected and effective charity working within and around Cambridge. Join a charity that aims to protect, enhance and celebrate the landscape, heritage and nature that make Cambridge a special place, for today and for generations to come. Position: Chief Executive Officer Location: Cambridge/Hybrid (1 day per week working from home) Hours: Full-time, 37.5 hours per week (part-time or job share considered) Salary: £65 - £75k dependent on skills and experience. Contract: Permanent Benefits: 33 days annual holiday entitlement pro rata, includes allowance for Bank Holidays. Pension contribution of up to 5% of gross pay. Flexible delivery of hours. Remote working options. Free on-site parking Closing Date: 5pm on Monday 13 April. The Role This charity is a small but complex organisation. It owns greenspaces, nature reserves and historic properties that welcome thousands of visitors every year; it runs a busy outdoor education and events programme and delivers civic initiatives such as the Blue Plaque scheme for Cambridge; it is a driving force in the Cambridge Nature Network; it responds to hundreds of planning proposals that could have a harmful impact on Cambridge s landscapes, nature or special character and runs major campaigns when needed. It combines hands-on land and property management with being a highly respected and effective voice influencing the sustainable development of Cambridge. The CEO is responsible for ensuring that all green spaces and historic buildings in the charity s care are protected and enhanced, and that the influence on the development of the greater Cambridge area is as strong as it can be. Balancing demands across all areas of the charity s work is a major part of the role, informed by a strategy and strategic plan that guides prioritisation and focus in any given year. You will play a primary role in local advocacy, influence and the development of external partnerships and opportunities, and support the staff team in delivering the other areas. Main areas of responsibility include: Inspiring and Supportive Leadership Strategy Development and Delivery People and Organisation Development Finance and Governance Influence and Advocacy About You With sound finances and a small but effective staff team, we are looking for an inspirational and supportive leader who has the experience and knowledge required to help the charity flourish and rise to the opportunities and challenges of the coming years. You will bring with you the following key skills and experience: Degree or equivalent higher professional qualification, in management or a subject relevant to the role. Experience managing a team at a senior level. Proven ability to lead and motivate a senior team. Excellent oral and written communication skills across multiple audiences. Proven ability to network, advocate and positively influence at a high level. Experience of collaborative and partnership working to achieve more impact. Good professional understanding or experience of managing either natural habitats or built heritage, or both. Experience in strategy development and delivery, turning an ambitious vision into actionable plans. Experience of developing projects and project management, delivering practical outcomes to time and to budget. Experience in budgeting and financial management across multiple work areas. An understanding of town planning issues and the English development process, or willingness to learn. A good negotiator who can listen, influence, respond and follow up appropriately. High levels of self-awareness, emotional intelligence and empathy. Competency with a range of IT software and communications mechanisms. Our ideal candidate will live within Cambridge or the surrounding region and have had senior management experience in a relevant organisation. If this sounds like you then apply today! A full clean driving licence and proof of the right to work in the UK are required for this role. When applying you will be asked to submit a CV and Cover Letter. Please note that we are unable to consider anyone for the role if they haven t submitted both documents. About the Organisation The charity cares for the green setting of Cambridge and its most valuable landscapes and is working to enhance and connect them for nature and people. They inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture. You may also have experience in roles such as CEO, Chief Exec, Managing Director, Head of Operations, Deputy CEO, Deputy Chief Exec, Chief Executive Officer, Department Head, Head of. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Job Title: Sales Director Department: Lift & Escalator (Sales) Location: South East England / Essex Head Office Reporting to: Chief Operations Officer & Chief Executive Officer Key Relationships: Sales Team, Service and Repair team, Major Works and Projects team, Admin team, and existing clients The information below outlines the role and responsibilities. It provides a general overview of main purposes and is not exhaustive. You may be required to perform additional duties to uphold high business standards. This description may be updated periodically to reflect company needs. Industry: Lift & Escalator Role Purpose: Lead, manage, develop, and recruit the Sales Team while nurturing current and potential client relationships. Define and execute strategies to enhance business opportunities aligned with company goals. Key Responsibilities: Provide direct line management and leadership to the Sales Team, ensuring pricing accuracy, margin growth at sale, and seamless handover processes to Major Works and Service & Repair teams. Build a new client base for tendering major and prestigious UK projects. Oversee team activities and personnel issues, including one-to-ones and performance reviews to meet KPIs and targets. Develop and lead a unified marketing strategy with the team to elevate the Group's reputation and service awareness. Serve as primary contact for key accounts; drive opportunity development to increase share of wallet and add high-margin clients. As a Senior Management Team (SMT) member, attend monthly meetings to report progress, status, support needs, and investment requirements. Collaborate with CEO and COO to set and assess annual sales targets. Design and launch sales campaigns, analysing market needs, returns, margins, and delivery processes. Set, track, and evaluate individual sales targets. Ensure full compliance with legislation, industry standards, solicitation, and anti-collusion policies; foster a compliance-focused culture. Own the tender process (consolidation, preparation, pricing, RFIs) for Service & Repair and Major Works, refining formats and details. Analyse portfolio for loss-making contracts, density gaps, margin opportunities, and action plans. Support Major Works and Service teams on handovers for seamless client transitions and profitability protection. Cultivate relationships with new clients for sustainable growth. Define and manage client onboarding, including critical path mapping, clear communications, and portal training for operational/financial terms. Review contracts for improvements; secure Legal Counsel and MD approval before implementing T&C updates. Help define CRM enhancements for sales tracking, pipeline management, and alignment with operational systems.

Job title: Head of Finance & Business Services Reports to: Director of Operations Salary: In the region of £39,000. Flexible based on experience and qualifications Location: Hybrid Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient. This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly. Line management responsibilities, including Business Services Officer and Finance and Administration Officer. Key responsibilities: Strategic Leadership Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance. Lead on the development and implementation of long-term financial plans, budgets, and business services strategies. Contribute to organisational planning, change management, and culture-building across the charity. Financial Management Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow. Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks. Lead on financial risk management, reserve s policy, investment planning, and financial controls. Oversee payroll, pension administration, procurement, and contract management. Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders. Business Services Oversight Lead and develop the business services function, which include IT, facilities, data protection and health & safety. Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants. Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS. Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships. Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer. Leadership and People Management Provide inspirational leadership to finance and business services staff. Support a culture of accountability, continuous improvement, compassion, and teamwork. Champion organisational values, equity, diversity, and inclusion in all areas of operations General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Person specification: Essential Fully or part qualified in accountancy or qualified by experience (QBE). Proven financial leadership experience within the third sector or a, challenging values-driven organisation. Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting. Experience of managing governance, risk, compliance, and business administrative functions. Excellent communication, interpersonal, and relationship building skills. Ability to work collaboratively whilst providing strong challenge and professional insight. Demonstrable commitment to the mission and values of 2wish. Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations. Desirable Experience supporting or working alongside a Board of Trustees. Experience leading digital transformation or implementing new systems. Understanding bereavement-support environments What we do for you: Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video,. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details

The role We're looking for an enthusiastic forestry professional to join our welcoming and driven Forest Operations Team, based near Llanrwst. As a Contract Manager Officer for Forest Operations, you'll play a vital role in delivering sustainable forest management across one of Wales' most diverse and beautiful landscapes. In this key position, you'll lead on the contract management and implementation of forest operations - from clear-felling and restocking to managing low-impact silvicultural systems - supporting the sustainable delivery of our Forest Resource Plans. You'll work within a small team, collaborate with internal and external partners, and support a Senior Officer in your allocated geographic area and/or silvicultural specialism. This is a role for someone who has attention to detail and who thrives on hands-on site management. You'll be preparing bespoke contracts with the support of a senior officer using GIS and IT tools, working closely with customers and contractors to identify constraints and opportunities, and ensuring work on the ground is carried out safely and to a high standard. To make an informal enquiry about this role, please contact Kath McNulty Interviews will take place face to face in the Gwydir Office, next to Gwydir Chapel, Llanrwst, LL26 0PN Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us Natural Resources Wales (NRW) manages the Welsh Government Woodland Estate. Our team area extends from Anglesey to Porthmadog in the south and Abergele in the east and we are part of the North West Wales Place team. We are a small, friendly team of 10 and work closely with colleagues in other teams, particularly land management, recreation and conservation. This role is one of two Contract Management Officers who support the team leader. It is key to delivering our sustainable forest management programme. NRW offers a great place to work with some seriously progressive employment conditions. What you will do Implement team work plans, and delivery of agreed actions to contribute to business planning. Participate in NRW technical or represent NRW on external forums as a technical representative. Interact with peers in NRW to promote consistent industry and specialist subject practices. Have responsibility for direct delivery of delegated programmes and agreed delegated budgetary control, including all relevant compliance and adhering to procurement process. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own developmentthrough the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Required to take part in incident response activities Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Experience of working across a wide range of land management disciplines. Knowledge of sustainable forest management, UKWAS and forest certification schemes. Experience of community liaison and public engagement activities. Knowledge and experience of designated sites, and all aspects of forest practise, including land liabilities, forest planning and forest operations. Welsh Language Level requirements: Essential: A1 - Entry level Desirable: B1 - Intermediate level Welsh language levels Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time.

Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.