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Stonewater
Scheme Manager
Stonewater City, Swindon
Scheme Manager Location: The Old Vicarage, Swindon Salary: £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at The Old Vicarage, Swindon, a welcoming retirement living scheme just a short walk away from Swindon town centre. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater , please click apply to be redirected to our website to complete your application.
Feb 27, 2026
Full time
Scheme Manager Location: The Old Vicarage, Swindon Salary: £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at The Old Vicarage, Swindon, a welcoming retirement living scheme just a short walk away from Swindon town centre. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater , please click apply to be redirected to our website to complete your application.
Leidos
Senior Contracts Manager
Leidos Bristol, Gloucestershire
Senior Contracts Manager Programme: LCST Location: Bristol, occasional travel to customer and Leidos sites may be required Role Overview We are seeking a Senior Contracts Manager Team Lead for Leidos Europe Ltd. You will assist and reports directly to the Contracts and supply chain Director. This role is a senior leadership position both within the Commercial function and within the LCST programme with line management responsibilities of approx. 5 direct reports. Responsibilities Manages a team of 5 individuals with everyday management responsibilities, tasking, coaching and workload management. Part of the programme leadership team, with regular interaction, reporting and dialogue with senior executive management across the programme and the wider UK business. Regular briefing to executive management Part of the contracts and supply chain leadership team, setting example, looking for ways to improve the efficiency of the function Provides commercial, contractual and technical interpretation on contract terms and conditions both customer and supplier facing. Leads contractual interactions with the Customer and where escalation is required, with the supply chain Leads and supports others with the identification and preparation of contract change proposals Review, scrutinize, and develop operational process flows Ensure that the financial aspects and impact of the contract are clear to all parties Ensure that all stakeholders, such as administration, operations, and finance understand and adhere to contractual obligations Develop and maintain robust working relationships with the customer, Key Suppliers and the commercial team Prepare responses to queries by undertaking customs, excise, or export controls technical research Broad understanding of, and experience in implementing UK export controls (Military and Dual Use) trade procedures and documentation Must be a working manager, taking an active role in the performance of the contract and proactively working to identify risks, issues and opportunities and develop and implement strategies to mitigate the risks, resolve the issues and capitalize on the opportunities, and will be willing to cross functional lines to provide support to the programme leadership team when and where needed Support role in regular, intensive weekly, monthly, quarterly, and annual technical and financial governance meetings in a fast-paced environment Ability to operate independently and communicate effectively, both internally, with technical staff, peers, and management as well as externally, with customers, regulators and others Strong comprehension of programme technical performance metrics and financial status Excellent written and verbal communications skills Liaison with other Leidos operating units and corporate departments where applicable Required Skills Bachelor's degree in business or a related field Extensive experience including experience managing large programmes/contracts employing complex business models Team lead and/or management experience Desired Skills Master's degree in business or a related field Experience managing and negotiating contracts with UK Government or Ministry of Defence Clearance Requirements Pre-screening required to start: BPSS Benefits Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the front of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to US Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Feb 27, 2026
Full time
Senior Contracts Manager Programme: LCST Location: Bristol, occasional travel to customer and Leidos sites may be required Role Overview We are seeking a Senior Contracts Manager Team Lead for Leidos Europe Ltd. You will assist and reports directly to the Contracts and supply chain Director. This role is a senior leadership position both within the Commercial function and within the LCST programme with line management responsibilities of approx. 5 direct reports. Responsibilities Manages a team of 5 individuals with everyday management responsibilities, tasking, coaching and workload management. Part of the programme leadership team, with regular interaction, reporting and dialogue with senior executive management across the programme and the wider UK business. Regular briefing to executive management Part of the contracts and supply chain leadership team, setting example, looking for ways to improve the efficiency of the function Provides commercial, contractual and technical interpretation on contract terms and conditions both customer and supplier facing. Leads contractual interactions with the Customer and where escalation is required, with the supply chain Leads and supports others with the identification and preparation of contract change proposals Review, scrutinize, and develop operational process flows Ensure that the financial aspects and impact of the contract are clear to all parties Ensure that all stakeholders, such as administration, operations, and finance understand and adhere to contractual obligations Develop and maintain robust working relationships with the customer, Key Suppliers and the commercial team Prepare responses to queries by undertaking customs, excise, or export controls technical research Broad understanding of, and experience in implementing UK export controls (Military and Dual Use) trade procedures and documentation Must be a working manager, taking an active role in the performance of the contract and proactively working to identify risks, issues and opportunities and develop and implement strategies to mitigate the risks, resolve the issues and capitalize on the opportunities, and will be willing to cross functional lines to provide support to the programme leadership team when and where needed Support role in regular, intensive weekly, monthly, quarterly, and annual technical and financial governance meetings in a fast-paced environment Ability to operate independently and communicate effectively, both internally, with technical staff, peers, and management as well as externally, with customers, regulators and others Strong comprehension of programme technical performance metrics and financial status Excellent written and verbal communications skills Liaison with other Leidos operating units and corporate departments where applicable Required Skills Bachelor's degree in business or a related field Extensive experience including experience managing large programmes/contracts employing complex business models Team lead and/or management experience Desired Skills Master's degree in business or a related field Experience managing and negotiating contracts with UK Government or Ministry of Defence Clearance Requirements Pre-screening required to start: BPSS Benefits Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexible Working Scheme Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the front of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to US Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
J. Murphy & Sons Ltd
Senior Design Coordinator
J. Murphy & Sons Ltd
Murphy is recruiting for a Senior Design Coordinatorto work with Energy as part of our delivery of the Great Grid partnership (GGP) Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
Feb 27, 2026
Full time
Murphy is recruiting for a Senior Design Coordinatorto work with Energy as part of our delivery of the Great Grid partnership (GGP) Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Coordinator: Review submissions as directed for quality and sufficiency. Lead design engineering matters on small/medium sized project/s as directed. Monitor, co-ordinate, and manage the design by internal designers, consultants, suppliers, and interface contractors as appropriate. Endure that that Aconex (or client approved alternative CDE system) is adequately setup and being utilised correctly by all designers, site operations and external stakeholders. Monitor, track and report on Design progress against the project programme Oversee appropriate consideration of constructability and permanent works in relation to Temporary Works. Review design progress and detail using CAD/BIM tools. Monitoring and reporting on Design NCRs and associated close out. Liaise with the wider team such as Surveyors, Buyers, Contract Managers, Project Managers, Site Managers and Estimators to engender a team approach for each project. Still interested, does this sound like you? HNC/HND in civil engineering, construction or a degree in Mechanical Engineering or similar. Professional affiliated membership of applicable Engineering Institution or evidence of ongoing progression towards Engineering Design Experience i.e. production of engineering designs on Power T&D, renewables, or multidisciplinary EPC process projects Exposure to Design management/coordination and construction experience Experience of Autodesk suite including AutoCAD, Revit and Navisworks. Digitally familiar with BIM and CDEs and document control systems and processes
Capgemini
Manager/Senior Manager - Oil & Gas (Energy Transition)
Capgemini Manchester, Lancashire
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, Manchester, London# Manager/Senior Manager - Oil & Gas (Energy Transition)At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector.Our clients within Energy Transition & Utilities include those within the sub-sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear.Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and A and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients.This role is designed to further expand and strengthen our position in this market. As a Managing Consultant or Senior Manager within our Oil and Gas (Energy Transition Team), you will work with integrated energy companies, national oil companies, and sector specialists to deliver solutions that address the industry's most urgent challenges-from decarbonization and digitalization to operational excellence and regulatory compliance.In this role, you will: Serve as a trusted advisor to senior client stakeholders, including C-suite and board-level executives. Build and sustain long-term client relationships, ensuring Capgemini is positioned as a partner of choice for strategic transformation initiatives. Lead the end-to-end delivery of complex advisory and digital transformation projects, ensuring high-quality outcomes and measurable business value. Oversee multidisciplinary teams, providing direction, coaching, and performance management to ensure successful project execution. Apply agile methodologies and best-in-class delivery practices to optimize project performance and client satisfaction. Advise clients on the business case for change, leveraging deep sector knowledge and insights into industry drivers, digital innovation, and sustainability. Shape and deliver solutions across the Oil & Gas value chain, including IT/OT integration, cybersecurity, advanced analytics, asset management, and energy transition. Identify and pursue new business opportunities, lead proposal development, and contribute to account growth and commercial success. Develop and refine value propositions, participate in client pitches, and represent Capgemini at industry events and forums. Mentor and develop high-performing teams, fostering a culture of excellence, inclusion, and continuous learning. Contribute to internal practice development, including proposition design, recruitment, knowledge sharing, and thought leadership.Additionally, you will be expected to contribute to the business and to your own personal growth through activities in the following categories: Business Development - Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your profile: We'd love to meet someone with: Consulting Excellence: Proven experience in a leading business or technology consulting firm, with a track record of delivering value to clients in the Oil & Gas sector. Sector Knowledge: Deep understanding of the Oil & Gas value chain and the sector's transition to a low-carbon, digitally enabled future. Leadership Impact: Demonstrated ability to lead large-scale transformation programmes, manage diverse teams, and influence senior stakeholders. Commercial Acumen: Experience in business development, account management, and (where relevant) P&L responsibility. Technical & Digital Expertise: Familiarity with digital trends (e.g., IoT, digital twin, automation, Gen AI) and their application in Oil & Gas operations. Communication Skills: Exceptional ability to communicate complex concepts to both technical and non-technical audiences, with strong presentation and report-writing skills. Adaptability: Willingness to continuously learn and adapt to new technologies, methodologies, and industry developments. Technical & Sector Expertise Experience in areas such as corporate strategy, digital transformation, IT/OT integration, cybersecurity, advanced analytics, and sustainability. Familiarity with digital trends (e.g., IoT, digital twin, automation, Gen AI) and their application in Oil & Gas. Ability to design and deliver innovative solutions that address operational, commercial, and regulatory challenges.You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Declare they have a disability, and Meet the minimum essential criteria for the role.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Experience levelExperienced ProfessionalsLocationGlasgow, Manchester, London
Feb 27, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, Manchester, London# Manager/Senior Manager - Oil & Gas (Energy Transition)At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector.Our clients within Energy Transition & Utilities include those within the sub-sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear.Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and A and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients.This role is designed to further expand and strengthen our position in this market. As a Managing Consultant or Senior Manager within our Oil and Gas (Energy Transition Team), you will work with integrated energy companies, national oil companies, and sector specialists to deliver solutions that address the industry's most urgent challenges-from decarbonization and digitalization to operational excellence and regulatory compliance.In this role, you will: Serve as a trusted advisor to senior client stakeholders, including C-suite and board-level executives. Build and sustain long-term client relationships, ensuring Capgemini is positioned as a partner of choice for strategic transformation initiatives. Lead the end-to-end delivery of complex advisory and digital transformation projects, ensuring high-quality outcomes and measurable business value. Oversee multidisciplinary teams, providing direction, coaching, and performance management to ensure successful project execution. Apply agile methodologies and best-in-class delivery practices to optimize project performance and client satisfaction. Advise clients on the business case for change, leveraging deep sector knowledge and insights into industry drivers, digital innovation, and sustainability. Shape and deliver solutions across the Oil & Gas value chain, including IT/OT integration, cybersecurity, advanced analytics, asset management, and energy transition. Identify and pursue new business opportunities, lead proposal development, and contribute to account growth and commercial success. Develop and refine value propositions, participate in client pitches, and represent Capgemini at industry events and forums. Mentor and develop high-performing teams, fostering a culture of excellence, inclusion, and continuous learning. Contribute to internal practice development, including proposition design, recruitment, knowledge sharing, and thought leadership.Additionally, you will be expected to contribute to the business and to your own personal growth through activities in the following categories: Business Development - Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your profile: We'd love to meet someone with: Consulting Excellence: Proven experience in a leading business or technology consulting firm, with a track record of delivering value to clients in the Oil & Gas sector. Sector Knowledge: Deep understanding of the Oil & Gas value chain and the sector's transition to a low-carbon, digitally enabled future. Leadership Impact: Demonstrated ability to lead large-scale transformation programmes, manage diverse teams, and influence senior stakeholders. Commercial Acumen: Experience in business development, account management, and (where relevant) P&L responsibility. Technical & Digital Expertise: Familiarity with digital trends (e.g., IoT, digital twin, automation, Gen AI) and their application in Oil & Gas operations. Communication Skills: Exceptional ability to communicate complex concepts to both technical and non-technical audiences, with strong presentation and report-writing skills. Adaptability: Willingness to continuously learn and adapt to new technologies, methodologies, and industry developments. Technical & Sector Expertise Experience in areas such as corporate strategy, digital transformation, IT/OT integration, cybersecurity, advanced analytics, and sustainability. Familiarity with digital trends (e.g., IoT, digital twin, automation, Gen AI) and their application in Oil & Gas. Ability to design and deliver innovative solutions that address operational, commercial, and regulatory challenges.You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Declare they have a disability, and Meet the minimum essential criteria for the role.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Experience levelExperienced ProfessionalsLocationGlasgow, Manchester, London
People Marketing
Import Merchandiser
People Marketing Blackburn, Lancashire
A fantastic opportunity has arisen to join one of the leading Suppliers/Distributors of automotive/bike accessories and apparel. This innovative and exciting business also has its own well recognised and successful brands. We are looking for an import Merchandiser to be based in their North-West office to develop and maintain strong relationships with international suppliers and ensure timely delivery, availability, quality and cost efficiency of products. Also oversee supplier performance, negotiates terms, and resolve issues to maintain smooth supply chain operations. Coordinates shipments, compliance, and documentation while aligning inventory with business needs. Merchandiser - Responsibilities: Order Processing Raise purchase orders, review retail orders, and ensure correct print positions and templates. Supplier Coordination Liaise with international manufacturers to manage planning and production. Evaluate supplier capabilities, capacity, and compliance with ethical sourcing and sustainability standards Conduct regular performance reviews and factory audits to ensure quality and reliability Negotiate lead times and minimum order quantities to optimise cost and flexibility Resolve production issues, delays, and quality concerns through proactive communication and problem-solving Collaborate with Supply Chain Director and Supply Manager to onboard new vendors and manage risk Drive continuous improvement in workflow efficiency and supplier responsiveness Analyse historical data to improve forecasting and lead time accuracy Critical Path Management Develop and maintain detailed critical path schedules for each product category and season. Track key milestones: sample approvals, bulk production, inspections, shipping, and delivery Use internal documents and ERP systems to update timelines and flag potential delays Implement contingency plans to mitigate delays and ensure timely product launches Align production timelines with marketing campaigns, retail drops, and seasonal demand Drive continuous improvement in workflow efficiency and supplier responsiveness Shipment Planning Work with suppliers to approve shipments and ensure on time handover to freight forwarders Collaborate with Import Merchandiser to ensure all documentation is provided and shipment details and priorities are clearly communicated for inbound planning Cross Functional Collaboration Communicate status updates and risks to cross-functional teams including design, demand, sales, and logistic Merchandiser - Requirements Degree in business, supply chain or other relevant fields ideal , depending on experience. A minimum of 3 year experience in a merchandising/demand planning/forecasting role Highly organised - able to manage own workload Capability to multitask in a fast paced environment. Proactive, with the ability to foresee problems and find solutions to mitigate business risk Excellent written and verbal communication skills. Good knowledge of software tools: Excel advanced, SAP and Microsoft Dynamics NAV
Feb 27, 2026
Full time
A fantastic opportunity has arisen to join one of the leading Suppliers/Distributors of automotive/bike accessories and apparel. This innovative and exciting business also has its own well recognised and successful brands. We are looking for an import Merchandiser to be based in their North-West office to develop and maintain strong relationships with international suppliers and ensure timely delivery, availability, quality and cost efficiency of products. Also oversee supplier performance, negotiates terms, and resolve issues to maintain smooth supply chain operations. Coordinates shipments, compliance, and documentation while aligning inventory with business needs. Merchandiser - Responsibilities: Order Processing Raise purchase orders, review retail orders, and ensure correct print positions and templates. Supplier Coordination Liaise with international manufacturers to manage planning and production. Evaluate supplier capabilities, capacity, and compliance with ethical sourcing and sustainability standards Conduct regular performance reviews and factory audits to ensure quality and reliability Negotiate lead times and minimum order quantities to optimise cost and flexibility Resolve production issues, delays, and quality concerns through proactive communication and problem-solving Collaborate with Supply Chain Director and Supply Manager to onboard new vendors and manage risk Drive continuous improvement in workflow efficiency and supplier responsiveness Analyse historical data to improve forecasting and lead time accuracy Critical Path Management Develop and maintain detailed critical path schedules for each product category and season. Track key milestones: sample approvals, bulk production, inspections, shipping, and delivery Use internal documents and ERP systems to update timelines and flag potential delays Implement contingency plans to mitigate delays and ensure timely product launches Align production timelines with marketing campaigns, retail drops, and seasonal demand Drive continuous improvement in workflow efficiency and supplier responsiveness Shipment Planning Work with suppliers to approve shipments and ensure on time handover to freight forwarders Collaborate with Import Merchandiser to ensure all documentation is provided and shipment details and priorities are clearly communicated for inbound planning Cross Functional Collaboration Communicate status updates and risks to cross-functional teams including design, demand, sales, and logistic Merchandiser - Requirements Degree in business, supply chain or other relevant fields ideal , depending on experience. A minimum of 3 year experience in a merchandising/demand planning/forecasting role Highly organised - able to manage own workload Capability to multitask in a fast paced environment. Proactive, with the ability to foresee problems and find solutions to mitigate business risk Excellent written and verbal communication skills. Good knowledge of software tools: Excel advanced, SAP and Microsoft Dynamics NAV
Customer Support Assistant Manager
Picklebet Manchester, Lancashire
We are looking for an ambitious Customer Service superstar to join our growing team as an Assistant Manager. In this role, you will become a key member of our supportive management team, helping to lead the department through an exciting period of expansion. This is an ideal opportunity for a motivated Supervisor or Team Leader ready to broaden their skillset and take a significant next step in their career. Your primary focus will be ensuring the smooth daily operation of our UK Support department through direct mentorship and guidance of our operators. Working closely with the Customer Service Manager, you will help refine processes and scale the department effectively. If you are a dedicated leader passionate about operational excellence and team development. Responsibilities Help to ensure the smooth, efficient daily operation of the Customer Support department Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary Complete regular Quality Assurance checks on operator live chats and email, providing targeted feedback and guidance as needed Efficiently and professionally manage and resolve Customer Complaints, applying company and industry knowledge to make informed decisions Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team Collaborate closely with the CS Manager to identify areas of improvement in current processes and daily operations Answer overflow of customer queries through Live Chat and Email when needed. What You'll Bring to the Team A strong background in Customer Service (minimum 2 years experience), specifically in the gambling industry, with a proven record of service excellence Strong communication skills and ability to partner with a diverse range of internal stakeholders and external customers A keen eye for detail and critical thinking skills, which can help drive improvement in departmental processes A proactive attitude, with the ability to problem solve and work with autonomy Previous management experience is not a necessity, candidates should have a proven record of working with autonomy and be prepared to articulate examples of qualities essential for successful leadership. Fully remote role 4-day work weeks: Four 10-hour days, giving you three full days off to recharge Ground-floor opportunity: Be one of our first UK hires and help to build out a brand new team Team Perks: Opportunities to attend sporting and racing events Fast track career progression: Step into a role with real growth potential in a scaling, next-gen company Collaborative and supportive culture: Join a small, forward thinking team where your ideas make an impact. The pay range for this role is: 35,000 - 35,000 GBP per year (Remote (United Kingdom
Feb 27, 2026
Full time
We are looking for an ambitious Customer Service superstar to join our growing team as an Assistant Manager. In this role, you will become a key member of our supportive management team, helping to lead the department through an exciting period of expansion. This is an ideal opportunity for a motivated Supervisor or Team Leader ready to broaden their skillset and take a significant next step in their career. Your primary focus will be ensuring the smooth daily operation of our UK Support department through direct mentorship and guidance of our operators. Working closely with the Customer Service Manager, you will help refine processes and scale the department effectively. If you are a dedicated leader passionate about operational excellence and team development. Responsibilities Help to ensure the smooth, efficient daily operation of the Customer Support department Take escalations and answer queries from Customer Support Operators, providing coaching and mentoring where necessary Complete regular Quality Assurance checks on operator live chats and email, providing targeted feedback and guidance as needed Efficiently and professionally manage and resolve Customer Complaints, applying company and industry knowledge to make informed decisions Actively share your expertise in the gambling industry and customer service best practices to proactively upskill the Customer Support team Collaborate closely with the CS Manager to identify areas of improvement in current processes and daily operations Answer overflow of customer queries through Live Chat and Email when needed. What You'll Bring to the Team A strong background in Customer Service (minimum 2 years experience), specifically in the gambling industry, with a proven record of service excellence Strong communication skills and ability to partner with a diverse range of internal stakeholders and external customers A keen eye for detail and critical thinking skills, which can help drive improvement in departmental processes A proactive attitude, with the ability to problem solve and work with autonomy Previous management experience is not a necessity, candidates should have a proven record of working with autonomy and be prepared to articulate examples of qualities essential for successful leadership. Fully remote role 4-day work weeks: Four 10-hour days, giving you three full days off to recharge Ground-floor opportunity: Be one of our first UK hires and help to build out a brand new team Team Perks: Opportunities to attend sporting and racing events Fast track career progression: Step into a role with real growth potential in a scaling, next-gen company Collaborative and supportive culture: Join a small, forward thinking team where your ideas make an impact. The pay range for this role is: 35,000 - 35,000 GBP per year (Remote (United Kingdom
MorePeople
Regional Garden Centre Manager
MorePeople
Regional Manager Lancashire & South Yorkshire Salary DOE This isn't a sit-back regional role. This is hands-on, high-volume, and commercially driven. You'll be leading multiple Garden Centres across Lancashire and South Yorkshire - supporting Garden Centre Managers, driving standards and making sure performance delivers. If you're an experienced multi-site operator who thrives in fast-paced retail, this could be your next move. The Role You'll take full regional responsibility for: Sales, margin and labour control Stock discipline and cost management Retail standards and customer experience Recruitment and development across your sites Delivering KPIs consistently You'll work closely with Garden Centre Managers - coaching, challenging and supporting them to improve performance. This is visible leadership. Not remote management. What You'll Be Doing Leading and developing Centre Managers and their teams Driving high retail standards across all locations Monitoring multiple P&Ls and acting where needed Managing recruitment and succession in your region Troubleshooting issues quickly and effectively Reporting directly to the Group Operations Director You'll be expected to set the pace. About You You're already operating as an Area or Regional Manager in a high-volume retail environment. You: Understand multi-site retail performance Are commercially sharp and confident with numbers Can motivate and stretch leadership teams Are structured, organised and solutions-focused Have high standards and strong attention to detail Know how to balance people leadership with commercial delivery You're not afraid to challenge. But you're equally comfortable inspiring. What's On Offer Salary negotiable depending on experience + car allowance Staff discount across Garden Centres and Restaurants Staff parking The opportunity to join a growing, forward-thinking garden centre group If you want a regional role where you can genuinely influence performance, build strong teams and deliver results - let's have a conversation. How to Apply? Apply below or get in touch with Michail for a chat at (phone number removed) - (url removed)
Feb 27, 2026
Full time
Regional Manager Lancashire & South Yorkshire Salary DOE This isn't a sit-back regional role. This is hands-on, high-volume, and commercially driven. You'll be leading multiple Garden Centres across Lancashire and South Yorkshire - supporting Garden Centre Managers, driving standards and making sure performance delivers. If you're an experienced multi-site operator who thrives in fast-paced retail, this could be your next move. The Role You'll take full regional responsibility for: Sales, margin and labour control Stock discipline and cost management Retail standards and customer experience Recruitment and development across your sites Delivering KPIs consistently You'll work closely with Garden Centre Managers - coaching, challenging and supporting them to improve performance. This is visible leadership. Not remote management. What You'll Be Doing Leading and developing Centre Managers and their teams Driving high retail standards across all locations Monitoring multiple P&Ls and acting where needed Managing recruitment and succession in your region Troubleshooting issues quickly and effectively Reporting directly to the Group Operations Director You'll be expected to set the pace. About You You're already operating as an Area or Regional Manager in a high-volume retail environment. You: Understand multi-site retail performance Are commercially sharp and confident with numbers Can motivate and stretch leadership teams Are structured, organised and solutions-focused Have high standards and strong attention to detail Know how to balance people leadership with commercial delivery You're not afraid to challenge. But you're equally comfortable inspiring. What's On Offer Salary negotiable depending on experience + car allowance Staff discount across Garden Centres and Restaurants Staff parking The opportunity to join a growing, forward-thinking garden centre group If you want a regional role where you can genuinely influence performance, build strong teams and deliver results - let's have a conversation. How to Apply? Apply below or get in touch with Michail for a chat at (phone number removed) - (url removed)
Block Recruit
Hybrid Block Manager
Block Recruit City, Birmingham
Job Title: Block Manager Location: Birmingham (2 days from home, 2 in the office, 1 day out on site) Salary Package: Up to £40,000 Inclusive of car allowance (salary DOE) Job Type: Full-Time About Us: Block Recruit are working with a well-established property management company based in Birmingham. We specialize in providing expert property management services to residential blocks and developments throughout the city. With a strong commitment to customer satisfaction, we are dedicated to maintaining and enhancing the value of our clients' properties while ensuring residents' well-being. Job Description: We are seeking a dedicated and enthusiastic Block Manager to join our team in Birmingham. The Block Manager will be responsible for managing a portfolio of residential properties, ensuring they are well-maintained, compliant, and that residents receive exceptional service. Key Responsibilities: Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in and around Birmingham. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally. Meetings: Organize and attend residents' meetings, AGMs, and other relevant gatherings. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively. Reporting: Maintain accurate records and prepare regular reports for clients and senior management. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices. Qualifications and Experience: 1 plus years of experience in block management is a must. ATPI is a bonus! Experienced property managers are encouraged to apply. Knowledge of property management software is a plus. Excellent communication, interpersonal, and organizational skills. Strong problem-solving abilities and attention to detail. Full UK driving license. Benefits: Competitive salary package including a car allowance. Opportunity for career development. Flexible working arrangements Supportive and collaborative work environment. Training and ongoing professional development.
Feb 27, 2026
Full time
Job Title: Block Manager Location: Birmingham (2 days from home, 2 in the office, 1 day out on site) Salary Package: Up to £40,000 Inclusive of car allowance (salary DOE) Job Type: Full-Time About Us: Block Recruit are working with a well-established property management company based in Birmingham. We specialize in providing expert property management services to residential blocks and developments throughout the city. With a strong commitment to customer satisfaction, we are dedicated to maintaining and enhancing the value of our clients' properties while ensuring residents' well-being. Job Description: We are seeking a dedicated and enthusiastic Block Manager to join our team in Birmingham. The Block Manager will be responsible for managing a portfolio of residential properties, ensuring they are well-maintained, compliant, and that residents receive exceptional service. Key Responsibilities: Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in and around Birmingham. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally. Meetings: Organize and attend residents' meetings, AGMs, and other relevant gatherings. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively. Reporting: Maintain accurate records and prepare regular reports for clients and senior management. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices. Qualifications and Experience: 1 plus years of experience in block management is a must. ATPI is a bonus! Experienced property managers are encouraged to apply. Knowledge of property management software is a plus. Excellent communication, interpersonal, and organizational skills. Strong problem-solving abilities and attention to detail. Full UK driving license. Benefits: Competitive salary package including a car allowance. Opportunity for career development. Flexible working arrangements Supportive and collaborative work environment. Training and ongoing professional development.
Hire Ground
Business Development - Foreign Exchange
Hire Ground City, London
Business Development (B2B) - Fintech / Foreign Exchange - London - 35k to 40k + comm (Estimated OTE of 60k to 65k) + bonus + benefits This is an opportunity for someone to join a leading, well-established, fintech company, that has excellent ratings and a professional, friendly, and supportive team. The manager is looking for someone who has B2B experience and a passion for International Payments, FX and global markets. This is a purely Business Development role, and you will be responsible for owning and delivering all FX new business and risk management solutions to drive the growth of the client base, through warm & cold leads, events/exhibitions, and ensuring a professional and customer orientated approach. SALARY ETC: 35k to 40k Circa + quarterly bonuses + uncapped commission (estimated OTE of 65k+) Benefits include 25 days annual leave + bank holidays, good company pension contribution, Life assurance, Health Insurance, etc. Permanent, full-time. Initially will be office based (City of London), but once settled will move to a hybrid working basis. Some national and may be occasional international travel will be required to attend events, etc. REQUIREMENTS: Experience in business development or sales within FX, international payments, or related financial services. Strong understanding of international business operations and FX market dynamics, with sound understanding of FX markets and products including, Spot, rate watches, limit orders, fixed and flexible forwards. Proven ability to engage and influence senior stakeholders, thriving in C-level conversations. Experience with HubSpot or similar CRM tools. Excellent/Confident communication and presentation skills. Proactive, resilient, and results driven. Adaptable and collaborative, comfortable working cross-functionally. Spots opportunities for upselling and cross-selling beyond initial solutions. DUTIES TO INCLUDE: Win new business: Identify, engage, and onboard companies with international operations. This will be through various warm leads, self sourced, events and exhibitions, etc. Onboard businesses which meet our specific ideal customer profile and have an FX turnover greater than 1mln per annum. Sell consultatively: Position FX risk management and payment solutions as strategic tools for global success. Own your pipeline: Use HubSpot to track, report, and optimise performance. Collaborate to win: Work with marketing on campaigns and attend industry events to build your network. Face-to-face: meet with prospective clients in person to drive success. Deliver results: Hit quarterly and annual KPIs with a consultative, value-driven approach. Opportunistic: spot and introduce wider product experts to opportunities within the companies additional product suites. To engage with colleagues, offering support and a friendly team spirit, whilst maintain professionalism.
Feb 27, 2026
Full time
Business Development (B2B) - Fintech / Foreign Exchange - London - 35k to 40k + comm (Estimated OTE of 60k to 65k) + bonus + benefits This is an opportunity for someone to join a leading, well-established, fintech company, that has excellent ratings and a professional, friendly, and supportive team. The manager is looking for someone who has B2B experience and a passion for International Payments, FX and global markets. This is a purely Business Development role, and you will be responsible for owning and delivering all FX new business and risk management solutions to drive the growth of the client base, through warm & cold leads, events/exhibitions, and ensuring a professional and customer orientated approach. SALARY ETC: 35k to 40k Circa + quarterly bonuses + uncapped commission (estimated OTE of 65k+) Benefits include 25 days annual leave + bank holidays, good company pension contribution, Life assurance, Health Insurance, etc. Permanent, full-time. Initially will be office based (City of London), but once settled will move to a hybrid working basis. Some national and may be occasional international travel will be required to attend events, etc. REQUIREMENTS: Experience in business development or sales within FX, international payments, or related financial services. Strong understanding of international business operations and FX market dynamics, with sound understanding of FX markets and products including, Spot, rate watches, limit orders, fixed and flexible forwards. Proven ability to engage and influence senior stakeholders, thriving in C-level conversations. Experience with HubSpot or similar CRM tools. Excellent/Confident communication and presentation skills. Proactive, resilient, and results driven. Adaptable and collaborative, comfortable working cross-functionally. Spots opportunities for upselling and cross-selling beyond initial solutions. DUTIES TO INCLUDE: Win new business: Identify, engage, and onboard companies with international operations. This will be through various warm leads, self sourced, events and exhibitions, etc. Onboard businesses which meet our specific ideal customer profile and have an FX turnover greater than 1mln per annum. Sell consultatively: Position FX risk management and payment solutions as strategic tools for global success. Own your pipeline: Use HubSpot to track, report, and optimise performance. Collaborate to win: Work with marketing on campaigns and attend industry events to build your network. Face-to-face: meet with prospective clients in person to drive success. Deliver results: Hit quarterly and annual KPIs with a consultative, value-driven approach. Opportunistic: spot and introduce wider product experts to opportunities within the companies additional product suites. To engage with colleagues, offering support and a friendly team spirit, whilst maintain professionalism.
Get Recruited (UK) Ltd
Project Administrator
Get Recruited (UK) Ltd Crewe, Cheshire
PROJECT ADMINISTRATOR CREWE UP TO 38,000 + PROGRESSION + GREAT CULTURE Get Recruited are recruiting on behalf of an innovative and growing organisation who deliver a high volume of projects across the UK. They are looking for a Project Administrator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management. You'll support the full lifecycle of projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment. This is a great opportunity for someone from a Project Administrator, Project Manager, Project Coordinator, Project Assistant, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step. THE ROLE: Supporting the planning, scheduling and coordination of project timelines and deliverables Maintaining accurate project documentation, trackers, reports and internal systems Preparing project briefs, client updates and internal communications Liaising with internal teams to ensure alignment on key milestones Monitoring progress against KPIs and flagging any risks or delays Assisting with supplier coordination and logistics planning Delivering timely, professional communication to clients and stakeholders Supporting the Project Manager Using project management tools and software to track tasks, timelines and dependencies Contributing to continuous improvement initiatives across project workflows Ensuring full compliance with internal procedures and external regulations THE PERSON: Strong organisational and time-management skills Excellent attention to detail and a methodical approach Confident communicator with strong written and verbal skills A proactive learner with a desire to develop within project management Comfortable managing multiple tasks and deadlines Proficient in Microsoft Office (Excel, Outlook, Teams, Word) By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Feb 27, 2026
Full time
PROJECT ADMINISTRATOR CREWE UP TO 38,000 + PROGRESSION + GREAT CULTURE Get Recruited are recruiting on behalf of an innovative and growing organisation who deliver a high volume of projects across the UK. They are looking for a Project Administrator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management. You'll support the full lifecycle of projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment. This is a great opportunity for someone from a Project Administrator, Project Manager, Project Coordinator, Project Assistant, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step. THE ROLE: Supporting the planning, scheduling and coordination of project timelines and deliverables Maintaining accurate project documentation, trackers, reports and internal systems Preparing project briefs, client updates and internal communications Liaising with internal teams to ensure alignment on key milestones Monitoring progress against KPIs and flagging any risks or delays Assisting with supplier coordination and logistics planning Delivering timely, professional communication to clients and stakeholders Supporting the Project Manager Using project management tools and software to track tasks, timelines and dependencies Contributing to continuous improvement initiatives across project workflows Ensuring full compliance with internal procedures and external regulations THE PERSON: Strong organisational and time-management skills Excellent attention to detail and a methodical approach Confident communicator with strong written and verbal skills A proactive learner with a desire to develop within project management Comfortable managing multiple tasks and deadlines Proficient in Microsoft Office (Excel, Outlook, Teams, Word) By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Customer Success Manager, EMEA
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Feb 27, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Customer Success Manager
Advance Systems International Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Feb 27, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Impact Food Group
People Coordinator
Impact Food Group Knaphill, Surrey
People Services Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience. Guided by our values , integrity, bold, impactful, humble, and community ; you will help us shape a workplace and culture we can all be proud of. What you ll be doing As a People Services Coordinator, you ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases. Key Responsibilities Responding to general employee enquiries via phone and email, providing helpful and accurate information. Directing manager queries to the right person or team within the People function. Maintaining and updating our HR systems and records with precision and care. Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity. Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes. Assisting with onboarding processes for new starters and employees transferring via TUPE. Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported. More about you - Experience in an HR or administrative role, ideally in a fast-paced environment. A passion for people and a commitment to delivering excellent service. Strong organisational skills and attention to detail. Confident communicator with a friendly and professional approach. Comfortable using HR systems and handling sensitive information. Eager to learn and grow ideally studying towards a CIPD Level 3 qualification or keen to start. Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team. If you re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.
Feb 27, 2026
Full time
People Services Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience. Guided by our values , integrity, bold, impactful, humble, and community ; you will help us shape a workplace and culture we can all be proud of. What you ll be doing As a People Services Coordinator, you ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases. Key Responsibilities Responding to general employee enquiries via phone and email, providing helpful and accurate information. Directing manager queries to the right person or team within the People function. Maintaining and updating our HR systems and records with precision and care. Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity. Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes. Assisting with onboarding processes for new starters and employees transferring via TUPE. Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported. More about you - Experience in an HR or administrative role, ideally in a fast-paced environment. A passion for people and a commitment to delivering excellent service. Strong organisational skills and attention to detail. Confident communicator with a friendly and professional approach. Comfortable using HR systems and handling sensitive information. Eager to learn and grow ideally studying towards a CIPD Level 3 qualification or keen to start. Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team. If you re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.
Zachary Daniels Recruitment
Assistant Manager
Zachary Daniels Recruitment Cerney Wick, Gloucestershire
Assistant Manager Cirencester Fashion Retail 29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946
Feb 27, 2026
Full time
Assistant Manager Cirencester Fashion Retail 29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946
Customer Success Manager
Atominvest
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 27, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Employment Specialists Ltd
Team Manager
Employment Specialists Ltd Chelmsford, Essex
Our major Insurance client is recruiting another Team Manager to lead a team of Insurance professionals. You'll be responsible for all service operations and functions within the team and will lead and direct your team and support Senior Management in the delivery of your collective objectives. This is an extremely varied role which includes supporting International clients. Also this is a really supportive environment where you'd be working closely with many other Team Managers, often on Group-wide projects, and where the future career prospects and opportunities are many and significant. Hybrid working is in operation in the Business and this is a role where you can work between your home and in the office. As Team Manager your main responsibilities will include: Lead your team to deliver service excellence. Manage and monitor operational performance against SLA's. Supporting the Senior Management Team on all aspects your Client's activities and managing business risks. All people related matters including recruiting, salary/bonus, performance management, training, talent mapping and succession planning. Maintain individual performance and development plans for each team member with effective mentoring and performance feedback. Co-ordinate Senior Leadership activity reporting and presenting information for Management. Proactively resolve Client issues and look to prevent then, where possible. Contribute to, and where required, lead change efforts, projects, quick wins, and promote ideas to improve provision of service. To be a successful Team Manager you will demonstrate: An excellent Manager of Insurance people with the ability to lead and manage a high performing Insurance team, displaying a positive and inspirational attitude. Strong ability to engage with Clients, Insurance Markets and Colleagues in a professional manner, establishing internal and external relationships. Comfortable working in an Insurance technical environment and leading those people to achieve their goals. Positive attitude, willingness to offer solutions to enhance processes within a changing environment.
Feb 27, 2026
Full time
Our major Insurance client is recruiting another Team Manager to lead a team of Insurance professionals. You'll be responsible for all service operations and functions within the team and will lead and direct your team and support Senior Management in the delivery of your collective objectives. This is an extremely varied role which includes supporting International clients. Also this is a really supportive environment where you'd be working closely with many other Team Managers, often on Group-wide projects, and where the future career prospects and opportunities are many and significant. Hybrid working is in operation in the Business and this is a role where you can work between your home and in the office. As Team Manager your main responsibilities will include: Lead your team to deliver service excellence. Manage and monitor operational performance against SLA's. Supporting the Senior Management Team on all aspects your Client's activities and managing business risks. All people related matters including recruiting, salary/bonus, performance management, training, talent mapping and succession planning. Maintain individual performance and development plans for each team member with effective mentoring and performance feedback. Co-ordinate Senior Leadership activity reporting and presenting information for Management. Proactively resolve Client issues and look to prevent then, where possible. Contribute to, and where required, lead change efforts, projects, quick wins, and promote ideas to improve provision of service. To be a successful Team Manager you will demonstrate: An excellent Manager of Insurance people with the ability to lead and manage a high performing Insurance team, displaying a positive and inspirational attitude. Strong ability to engage with Clients, Insurance Markets and Colleagues in a professional manner, establishing internal and external relationships. Comfortable working in an Insurance technical environment and leading those people to achieve their goals. Positive attitude, willingness to offer solutions to enhance processes within a changing environment.
The Recruitment Group
Part-Time HR Manager
The Recruitment Group Enderby, Leicestershire
Job Title: Part-Time HR Manager Location: Leicester Hours: Part-time, flexible (30 hours per week, Monday to Friday) Type: Permanent Salary: The pro-rated salary for this role is £36,000 - £40,000 per annum, dependent on experience, based on 30 hours per week About the Role Our client is a well-established, highly respected and growing accountancy practice. They are seeking an experienced and proactive HR Manager to lead and develop their people strategy. This role is central to building a positive workplace culture, ensuring compliance with employment legislation, and supporting partners, managers, and employees across the firm. The HR Manager will act as a trusted advisor to senior leadership while managing day-to-day HR operations and driving continuous improvement across all people-related practices. Key Responsibilities . Lead the full employee lifecycle, from recruitment and onboarding through to exit processes . Manage recruitment for trainee, qualified, and senior professional roles . Advise partners and managers on employee relations, performance management, disciplinaries, and grievances . Ensure compliance with UK employment legislation and professional standards . Develop and maintain HR policies and procedures appropriate for a regulated professional services environment . Support learning and development, CPD, and career progression frameworks . Oversee performance review and appraisal processes . Maintain accurate HR records and produce management reports . Work with PeopleHR software to improve usage and understanding across the firm . Support employee engagement initiatives and nominations in collaboration with partners About You . Proven HR management experience, ideally within accountancy, professional services, or another regulated environment . Strong working knowledge of UK employment law . Confident advising senior managers, including partners . Practical, discreet, and commercially aware . Excellent communication and organisational skills . Able to balance employee advocacy with business needs Qualifications & Experience . CIPD Level 5 or above (or equivalent) preferred . Proven experience in a senior HR role, ideally as an HR Manager . Strong knowledge of employment law, HR policies, and best practice Benefits The HR Manager role offers a competitive benefits package, including: . Competitive market-rate salary . Salary sacrifice schemes . Performance and career development support . Open-plan office environment . Death in service benefit . Free onsite parking . Healthshield . 34 days' holiday (with the option to purchase additional days) . Private health insurance
Feb 27, 2026
Full time
Job Title: Part-Time HR Manager Location: Leicester Hours: Part-time, flexible (30 hours per week, Monday to Friday) Type: Permanent Salary: The pro-rated salary for this role is £36,000 - £40,000 per annum, dependent on experience, based on 30 hours per week About the Role Our client is a well-established, highly respected and growing accountancy practice. They are seeking an experienced and proactive HR Manager to lead and develop their people strategy. This role is central to building a positive workplace culture, ensuring compliance with employment legislation, and supporting partners, managers, and employees across the firm. The HR Manager will act as a trusted advisor to senior leadership while managing day-to-day HR operations and driving continuous improvement across all people-related practices. Key Responsibilities . Lead the full employee lifecycle, from recruitment and onboarding through to exit processes . Manage recruitment for trainee, qualified, and senior professional roles . Advise partners and managers on employee relations, performance management, disciplinaries, and grievances . Ensure compliance with UK employment legislation and professional standards . Develop and maintain HR policies and procedures appropriate for a regulated professional services environment . Support learning and development, CPD, and career progression frameworks . Oversee performance review and appraisal processes . Maintain accurate HR records and produce management reports . Work with PeopleHR software to improve usage and understanding across the firm . Support employee engagement initiatives and nominations in collaboration with partners About You . Proven HR management experience, ideally within accountancy, professional services, or another regulated environment . Strong working knowledge of UK employment law . Confident advising senior managers, including partners . Practical, discreet, and commercially aware . Excellent communication and organisational skills . Able to balance employee advocacy with business needs Qualifications & Experience . CIPD Level 5 or above (or equivalent) preferred . Proven experience in a senior HR role, ideally as an HR Manager . Strong knowledge of employment law, HR policies, and best practice Benefits The HR Manager role offers a competitive benefits package, including: . Competitive market-rate salary . Salary sacrifice schemes . Performance and career development support . Open-plan office environment . Death in service benefit . Free onsite parking . Healthshield . 34 days' holiday (with the option to purchase additional days) . Private health insurance
Enterprise Customer Success Manager
Semperis
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Feb 27, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Production Shift Manager
Pilgrims Europe Craigavon, County Armagh
Are you a proven leader in manufacturing with a passion for driving performance, quality, and safety? Pilgrim's Europe is looking for a Production Shift Manager to join our Operations team in Craigavon, helping us deliver excellence in every shift. Job Title - Production Shift Manager Contract - Full Time Permanent Working Hours - Monday to Friday - 4pm - 12am The Role As a Production Shift Manager, y click apply for full job details
Feb 27, 2026
Full time
Are you a proven leader in manufacturing with a passion for driving performance, quality, and safety? Pilgrim's Europe is looking for a Production Shift Manager to join our Operations team in Craigavon, helping us deliver excellence in every shift. Job Title - Production Shift Manager Contract - Full Time Permanent Working Hours - Monday to Friday - 4pm - 12am The Role As a Production Shift Manager, y click apply for full job details
Nxtgen Recruitment
Office Administrator
Nxtgen Recruitment Colchester, Essex
NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly. As an Office Administrator, you will work closely with Partners, Managers, and the wider team, playing a key role in the day-to-day running of the office while delivering a professional and welcoming experience for clients. This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator. The Role Acting as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison Supporting the full client lifecycle as an Office Administrator, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines Managing client documentation and compliance processes, including anti-money laundering checks, using a variety of bespoke software systems Providing company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships Delivering day-to-day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post Supporting the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices Answering incoming calls and dealing with queries from clients, colleagues, potential clients, and other stakeholders Liaising with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly This is a fantastic opportunity to join a supportive, professional, and client-focused firm as an Office Administrator, where the role is a genuinely valued part of the wider business. You'll work closely with senior stakeholders, gain exposure to a broad range of activities across the practice, and be trusted with responsibility from day one. The role offers variety, autonomy, and the chance to develop your skills within a high-quality accountancy environment, making it ideal for someone who enjoys being organised, proactive, and at the centre of a busy office. For more information or a confidential discussion, please contact Annie at NXTGEN.
Feb 27, 2026
Full time
NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly. As an Office Administrator, you will work closely with Partners, Managers, and the wider team, playing a key role in the day-to-day running of the office while delivering a professional and welcoming experience for clients. This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator. The Role Acting as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison Supporting the full client lifecycle as an Office Administrator, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines Managing client documentation and compliance processes, including anti-money laundering checks, using a variety of bespoke software systems Providing company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships Delivering day-to-day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post Supporting the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices Answering incoming calls and dealing with queries from clients, colleagues, potential clients, and other stakeholders Liaising with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly This is a fantastic opportunity to join a supportive, professional, and client-focused firm as an Office Administrator, where the role is a genuinely valued part of the wider business. You'll work closely with senior stakeholders, gain exposure to a broad range of activities across the practice, and be trusted with responsibility from day one. The role offers variety, autonomy, and the chance to develop your skills within a high-quality accountancy environment, making it ideal for someone who enjoys being organised, proactive, and at the centre of a busy office. For more information or a confidential discussion, please contact Annie at NXTGEN.

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