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operations manager
CATCH 22
Facilities Manager Shopping Centre
CATCH 22
Facilities Manager - Shopping Centre Location: West London Salary: Up to £60,000 per annum Role type: Permanent, full-time We are seeking a technically competent Facilities Manager to oversee the safe, compliant and efficient operation of all building systems and services at a small shopping centre in West London. This is a key role for an experienced facilities professional with a sound building services engineering knowledge and the confidence to manage both day-to-day operational delivery and structured capital, lifecycle and contractor-led programmes. The Facilities Manager will work closely with the Centre Manager on operational, occupier and stakeholder matters, while also engaging with the Property Manager on budgets, major approvals, programme reporting and longer-term asset planning. Key Responsibilities Provide technically competent facilities management across all building services, plant, systems and common areas. Ensure the centre remains safe, statutory compliant and operationally resilient at all times. Manage sub-contractors for cleaning, waste and security services, ensuring service level agreements are met. Manage planned preventative maintenance, reactive maintenance and lifecycle works across M&E, fabric and specialist systems. Oversee contractors, consultants and service partners, ensuring strong performance, value for money and compliance with agreed service levels. Lead and coordinate capital works, lifecycle projects and major maintenance programmes from planning through to delivery. Maintain accurate records, reports, risk registers, compliance documentation and budget information. Support the Centre Manager with operational issues, occupier communications, incident response and stakeholder requirements. Work with the Property Manager on budget planning, major approvals, technical reporting and programme updates. Monitor health and safety, statutory testing, permits to work, contractor RAMS and site compliance processes. Identify opportunities to improve efficiency, reduce risk and enhance the reliability of building systems. About You Strong facilities management experience, ideally within retail, shopping centre, commercial property or a similar public-facing environment. Building services engineering, mechanical and electrical, or M&E maintenance qualification is preferred but not essential. Good working knowledge of statutory compliance, health and safety, contractor management and building services operations. Experience managing planned maintenance, reactive works, lifecycle projects and capital works programmes. Knowledge of lifts, escalators and vertical transportation systems would be highly valuable. Confident communicator, able to work with centre management, property management, contractors, occupiers and external stakeholders. Commercially aware, organised and capable of managing budgets, reports, approvals and competing priorities. Relevant technical, engineering, FM, health and safety or building services qualifications would be advantageous. The Opportunity This is an excellent opportunity for a technically strong FM professional to take ownership of the operational and engineering performance of a well-positioned West London shopping centre. The role offers variety, visibility and the chance to combine hands-on technical oversight with project delivery, contractor management and client-facing reporting. Salary: Up to £60,000 per annum, depending on experience. To apply, please submit your CV outlining your FM, building services engineering or M&E experience, together with any relevant shopping centre, retail or commercial property background.
Jul 28, 2026
Full time
Facilities Manager - Shopping Centre Location: West London Salary: Up to £60,000 per annum Role type: Permanent, full-time We are seeking a technically competent Facilities Manager to oversee the safe, compliant and efficient operation of all building systems and services at a small shopping centre in West London. This is a key role for an experienced facilities professional with a sound building services engineering knowledge and the confidence to manage both day-to-day operational delivery and structured capital, lifecycle and contractor-led programmes. The Facilities Manager will work closely with the Centre Manager on operational, occupier and stakeholder matters, while also engaging with the Property Manager on budgets, major approvals, programme reporting and longer-term asset planning. Key Responsibilities Provide technically competent facilities management across all building services, plant, systems and common areas. Ensure the centre remains safe, statutory compliant and operationally resilient at all times. Manage sub-contractors for cleaning, waste and security services, ensuring service level agreements are met. Manage planned preventative maintenance, reactive maintenance and lifecycle works across M&E, fabric and specialist systems. Oversee contractors, consultants and service partners, ensuring strong performance, value for money and compliance with agreed service levels. Lead and coordinate capital works, lifecycle projects and major maintenance programmes from planning through to delivery. Maintain accurate records, reports, risk registers, compliance documentation and budget information. Support the Centre Manager with operational issues, occupier communications, incident response and stakeholder requirements. Work with the Property Manager on budget planning, major approvals, technical reporting and programme updates. Monitor health and safety, statutory testing, permits to work, contractor RAMS and site compliance processes. Identify opportunities to improve efficiency, reduce risk and enhance the reliability of building systems. About You Strong facilities management experience, ideally within retail, shopping centre, commercial property or a similar public-facing environment. Building services engineering, mechanical and electrical, or M&E maintenance qualification is preferred but not essential. Good working knowledge of statutory compliance, health and safety, contractor management and building services operations. Experience managing planned maintenance, reactive works, lifecycle projects and capital works programmes. Knowledge of lifts, escalators and vertical transportation systems would be highly valuable. Confident communicator, able to work with centre management, property management, contractors, occupiers and external stakeholders. Commercially aware, organised and capable of managing budgets, reports, approvals and competing priorities. Relevant technical, engineering, FM, health and safety or building services qualifications would be advantageous. The Opportunity This is an excellent opportunity for a technically strong FM professional to take ownership of the operational and engineering performance of a well-positioned West London shopping centre. The role offers variety, visibility and the chance to combine hands-on technical oversight with project delivery, contractor management and client-facing reporting. Salary: Up to £60,000 per annum, depending on experience. To apply, please submit your CV outlining your FM, building services engineering or M&E experience, together with any relevant shopping centre, retail or commercial property background.
The Wellness Agency
Spa Manager
The Wellness Agency Witney, Oxfordshire
The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining high service standards, and driving revenue growth. This role includes managing staff, coordinating treatments and schedules, monitoring inventory, ensuring health and safety compliance, and supporting business development initiatives. Key Responsibilities Oversee the day-to-day running of the spa and wellness facilities. Ensure smooth operation of treatment rooms, reception, relaxation areas, and retail spaces. Maintain high standards of cleanliness, hygiene, and presentation throughout the spa. Ensure compliance with all health, safety, and company policies. Recruit, train, supervise, and motivate spa therapists, receptionists, and support staff. Prepare staff rotas and manage scheduling to ensure adequate coverage. Conduct regular performance reviews and support staff development. Foster a positive, professional, and customer-focused team culture. Deliver exceptional customer service and resolve guest concerns promptly and professionally. Ensure all treatments and services meet company quality standards. Monitor spa revenue, budgets, and operating costs. Drive retail and treatment sales through promotions and upselling. Analyse performance reports and implement strategies to improve profitability. Manage stock control, ordering, and supplier relationships. Identify opportunities to increase bookings and client retention. Work collaboratively with management to develop spa packages and seasonal offers. Maintain accurate records, reports, and booking systems. Ensure staff certifications and training records are up to date. Handle payroll information, timesheets, and operational documentation as required. Skills & Qualifications Previous experience in spa, hospitality, wellness, or beauty management. Strong leadership and team management skills. Excellent communication and customer service abilities. Good organisational and time management skills. Commercial awareness and ability to meet sales targets. Proficiency with booking and POS systems. Knowledge of health, safety, and hygiene regulations. Preferred Qualifications NVQ Level 3 Beauty Therapy, Massage Therapy, or equivalent. Management qualification or hospitality/spa management training. Experience within luxury spa or wellness environments.
Jul 28, 2026
Full time
The Spa Manager is responsible for overseeing the daily operations of the spa, ensuring exceptional guest experiences, maintaining high service standards, and driving revenue growth. This role includes managing staff, coordinating treatments and schedules, monitoring inventory, ensuring health and safety compliance, and supporting business development initiatives. Key Responsibilities Oversee the day-to-day running of the spa and wellness facilities. Ensure smooth operation of treatment rooms, reception, relaxation areas, and retail spaces. Maintain high standards of cleanliness, hygiene, and presentation throughout the spa. Ensure compliance with all health, safety, and company policies. Recruit, train, supervise, and motivate spa therapists, receptionists, and support staff. Prepare staff rotas and manage scheduling to ensure adequate coverage. Conduct regular performance reviews and support staff development. Foster a positive, professional, and customer-focused team culture. Deliver exceptional customer service and resolve guest concerns promptly and professionally. Ensure all treatments and services meet company quality standards. Monitor spa revenue, budgets, and operating costs. Drive retail and treatment sales through promotions and upselling. Analyse performance reports and implement strategies to improve profitability. Manage stock control, ordering, and supplier relationships. Identify opportunities to increase bookings and client retention. Work collaboratively with management to develop spa packages and seasonal offers. Maintain accurate records, reports, and booking systems. Ensure staff certifications and training records are up to date. Handle payroll information, timesheets, and operational documentation as required. Skills & Qualifications Previous experience in spa, hospitality, wellness, or beauty management. Strong leadership and team management skills. Excellent communication and customer service abilities. Good organisational and time management skills. Commercial awareness and ability to meet sales targets. Proficiency with booking and POS systems. Knowledge of health, safety, and hygiene regulations. Preferred Qualifications NVQ Level 3 Beauty Therapy, Massage Therapy, or equivalent. Management qualification or hospitality/spa management training. Experience within luxury spa or wellness environments.
Morgan McKinley (Guildford)
Office Manager
Morgan McKinley (Guildford) Maidenhead, Berkshire
Office Manager - Luxury Consumer Brand - Maidenhead 50,000 - 60,000 plus Excellent Benefits Monday - Friday, 9am - 5pm (fully office based) Are you an experienced Office / Facilities Manager looking for a role with a prestigious luxury brand? Our client is an internationally recognised luxury consumer brand with a reputation for outstanding quality and exceptional customer experience. They are seeking a polished, highly organised and proactive Office Manager to oversee the smooth running of their Head Office in Maidenhead. This is a varied position where you will work closely with senior leadership and play a key role in ensuring that the business operates efficiently. We are looking for someone who thrives in a fast-paced environment and enjoys delivering an outstanding service to customers and employees. Key responsibilities include: Managing the day-to-day operations of the Head Office, ensuring a first-class working environment and an outstanding customer and employee experience Acting as the main point of contact for customers, employees, contractors, suppliers, service providers and landlords Managing two Receptionists, delegating tasks, monitoring performance, training as required and ensuring high service standards are maintained Overseeing office maintenance, facilities, health & safety compliance, office budgets, office supplies and insurance renewals Supporting the senior leadership team with travel arrangements, meeting coordination and administrative support Organising board meetings, leadership meetings and company events Supporting with employee onboarding and workplace inductions Coordinating catering and logistics for internal and external events Continuously reviewing and improving office processes to ensure operational excellence We are looking for a confident, professional, polished individual who enjoys taking ownership and delivering exceptional standards. The ideal candidate will have previous experience as an Office Manager / Facilities Manager, and will possess outstanding communication skills, a proactive, solutions-focused approach, and exceptional attention to detail. Experience of Health & Safety, HR administration, and IOSH/NEBOSH would be advantageous but is not essential. Alongside a competitive salary of 50,000 - 60,000 (depending on experience), the benefits package is excellent and includes; 25 days holiday plus Bank Holidays and your birthday off Private healthcare Life assurance Pension Discretionary annual bonus Staff discount Free parking For more information please apply now!
Jul 28, 2026
Full time
Office Manager - Luxury Consumer Brand - Maidenhead 50,000 - 60,000 plus Excellent Benefits Monday - Friday, 9am - 5pm (fully office based) Are you an experienced Office / Facilities Manager looking for a role with a prestigious luxury brand? Our client is an internationally recognised luxury consumer brand with a reputation for outstanding quality and exceptional customer experience. They are seeking a polished, highly organised and proactive Office Manager to oversee the smooth running of their Head Office in Maidenhead. This is a varied position where you will work closely with senior leadership and play a key role in ensuring that the business operates efficiently. We are looking for someone who thrives in a fast-paced environment and enjoys delivering an outstanding service to customers and employees. Key responsibilities include: Managing the day-to-day operations of the Head Office, ensuring a first-class working environment and an outstanding customer and employee experience Acting as the main point of contact for customers, employees, contractors, suppliers, service providers and landlords Managing two Receptionists, delegating tasks, monitoring performance, training as required and ensuring high service standards are maintained Overseeing office maintenance, facilities, health & safety compliance, office budgets, office supplies and insurance renewals Supporting the senior leadership team with travel arrangements, meeting coordination and administrative support Organising board meetings, leadership meetings and company events Supporting with employee onboarding and workplace inductions Coordinating catering and logistics for internal and external events Continuously reviewing and improving office processes to ensure operational excellence We are looking for a confident, professional, polished individual who enjoys taking ownership and delivering exceptional standards. The ideal candidate will have previous experience as an Office Manager / Facilities Manager, and will possess outstanding communication skills, a proactive, solutions-focused approach, and exceptional attention to detail. Experience of Health & Safety, HR administration, and IOSH/NEBOSH would be advantageous but is not essential. Alongside a competitive salary of 50,000 - 60,000 (depending on experience), the benefits package is excellent and includes; 25 days holiday plus Bank Holidays and your birthday off Private healthcare Life assurance Pension Discretionary annual bonus Staff discount Free parking For more information please apply now!
Get Recruited (UK) Ltd
Operations Assistant
Get Recruited (UK) Ltd
OPERATIONS ASSISTANT LONDON UP TO 38,000 + HYBRID WORKING + EXCELLENT PROGRESSION + GLOBAL BUSINESS THE OPPORTUNITY: Are you a highly organised graduate or early-career professional looking for a varied role where no two days are the same? Do you enjoy coordinating projects, supporting multiple teams and keeping things running efficiently while still having exposure to marketing and commercial activities? Get Recruited are recruiting on behalf of a well-established global business that has been operating within the pharmaceutical sector for over 30 years. Following continued growth in the UK, they are looking to appoint a Business Executive to support their expanding commercial operation. This is a broad and varied position, working closely with the Senior Marketing Manager, Medical Director, Sales team and Account Managers. You'll play a key role in supporting marketing activity, coordinating projects, managing administrative processes and ensuring the wider commercial team operates effectively. The role would suit someone who is exceptionally organised, commercially aware and looking to develop a long-term career within a growing international business. THE ROLE: Provide day-to-day operational support to the UK commercial team. Coordinate projects across Marketing, Sales, Medical and Customer-facing teams. Support the delivery of marketing campaigns and commercial initiatives. Assist with creating and coordinating marketing materials and communications. Manage internal processes, documentation and reporting to ensure projects remain on track. Liaise with internal stakeholders across multiple departments to support business objectives. Assist with market research, competitor analysis and commercial reporting. Coordinate meetings, events and wider business activities. Support lead generation and wider sales administration where required. Identify opportunities to improve processes and increase operational efficiency. THE PERSON: Degree educated, ideally in Marketing, Business, Management or a similar discipline. Experience within a Marketing, Business Support, Commercial or Operations role. Highly organised with exceptional attention to detail. Comfortable managing multiple projects and priorities simultaneously. Strong communication skills with the confidence to work across different departments. Commercially minded with a proactive approach to problem solving. Strong Microsoft Office skills and confidence working with business systems. Positive, ambitious and eager to develop within a fast-growing business. Experience within pharmaceuticals, healthcare or another regulated industry would be advantageous, but is by no means essential. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 28, 2026
Full time
OPERATIONS ASSISTANT LONDON UP TO 38,000 + HYBRID WORKING + EXCELLENT PROGRESSION + GLOBAL BUSINESS THE OPPORTUNITY: Are you a highly organised graduate or early-career professional looking for a varied role where no two days are the same? Do you enjoy coordinating projects, supporting multiple teams and keeping things running efficiently while still having exposure to marketing and commercial activities? Get Recruited are recruiting on behalf of a well-established global business that has been operating within the pharmaceutical sector for over 30 years. Following continued growth in the UK, they are looking to appoint a Business Executive to support their expanding commercial operation. This is a broad and varied position, working closely with the Senior Marketing Manager, Medical Director, Sales team and Account Managers. You'll play a key role in supporting marketing activity, coordinating projects, managing administrative processes and ensuring the wider commercial team operates effectively. The role would suit someone who is exceptionally organised, commercially aware and looking to develop a long-term career within a growing international business. THE ROLE: Provide day-to-day operational support to the UK commercial team. Coordinate projects across Marketing, Sales, Medical and Customer-facing teams. Support the delivery of marketing campaigns and commercial initiatives. Assist with creating and coordinating marketing materials and communications. Manage internal processes, documentation and reporting to ensure projects remain on track. Liaise with internal stakeholders across multiple departments to support business objectives. Assist with market research, competitor analysis and commercial reporting. Coordinate meetings, events and wider business activities. Support lead generation and wider sales administration where required. Identify opportunities to improve processes and increase operational efficiency. THE PERSON: Degree educated, ideally in Marketing, Business, Management or a similar discipline. Experience within a Marketing, Business Support, Commercial or Operations role. Highly organised with exceptional attention to detail. Comfortable managing multiple projects and priorities simultaneously. Strong communication skills with the confidence to work across different departments. Commercially minded with a proactive approach to problem solving. Strong Microsoft Office skills and confidence working with business systems. Positive, ambitious and eager to develop within a fast-growing business. Experience within pharmaceuticals, healthcare or another regulated industry would be advantageous, but is by no means essential. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
CATCH 22
Regional Facilities Manager
CATCH 22 City, Birmingham
Our client, a national public sector organisation, are looking for a Facilities Manager to oversee a portfolio of healthcare sites across The Midlands Area (and slightly further affield), this role requires regular travel, so a driving licence and access to a vehicle is essential. Reporting to the Senior Facilities Manager, you'll be responsible for the day-to-day management of multiple healthcare facilities, ensuring safe, compliant and efficient operations while maintaining strong tenant relationships. Key Responsibilities Act as the main point of contact for tenants and site-related issues. Organise and lead tenant and stakeholder meetings. Coordinate tenant work requests and contractor activities. Support health, safety and fire compliance across sites. Maintain site records, including fire risk assessments and FM contract obligations. Manage access control, keys and fobs. Monitor planned maintenance and lifecycle programmes. Ideal Applicant At least 2 years' experience in a Customer Service Manager, Facilities Manager or Building Manager role. Good knowledge of Health & Safety compliance (IOSH desirable). Experience managing budgets and site operations. Healthcare sector experience would be advantageous. Full UK driving licence and access to your own vehicle. Role Details; Up to £42,000 salary. Mileage and travel expenses paid. 37.5-hour working week. Flexible hours between 8am-5pm. Hybrid working (minimum 3 days on site). 25 days holiday plus bank holidays. 10% employer pension contribution. Health Shield cash plan, income protection and life assurance. Dental and optical support. Bike-to-Work scheme and annual company event. If you're an experienced FM professional looking for a varied, multi-site role within healthcare, apply today
Jul 28, 2026
Full time
Our client, a national public sector organisation, are looking for a Facilities Manager to oversee a portfolio of healthcare sites across The Midlands Area (and slightly further affield), this role requires regular travel, so a driving licence and access to a vehicle is essential. Reporting to the Senior Facilities Manager, you'll be responsible for the day-to-day management of multiple healthcare facilities, ensuring safe, compliant and efficient operations while maintaining strong tenant relationships. Key Responsibilities Act as the main point of contact for tenants and site-related issues. Organise and lead tenant and stakeholder meetings. Coordinate tenant work requests and contractor activities. Support health, safety and fire compliance across sites. Maintain site records, including fire risk assessments and FM contract obligations. Manage access control, keys and fobs. Monitor planned maintenance and lifecycle programmes. Ideal Applicant At least 2 years' experience in a Customer Service Manager, Facilities Manager or Building Manager role. Good knowledge of Health & Safety compliance (IOSH desirable). Experience managing budgets and site operations. Healthcare sector experience would be advantageous. Full UK driving licence and access to your own vehicle. Role Details; Up to £42,000 salary. Mileage and travel expenses paid. 37.5-hour working week. Flexible hours between 8am-5pm. Hybrid working (minimum 3 days on site). 25 days holiday plus bank holidays. 10% employer pension contribution. Health Shield cash plan, income protection and life assurance. Dental and optical support. Bike-to-Work scheme and annual company event. If you're an experienced FM professional looking for a varied, multi-site role within healthcare, apply today
proAV Limited
Senior Audio Visual Technician Birmingham - 12 Months FTC
proAV Limited City, Birmingham
Role Overview proAV is a leading global audio-visual integrator, providing AV and event services across a wide range of client partnerships. We are looking for an experienced Senior AV Technician to lead the day-to-day AV service at a key client site in Birmingham. As the sole onsite technician and proAV's primary representative, you will combine hands-on technical support with meeting and event support, proactive room checks and coordination of specialist proAV teams. This is an autonomous, client-facing role for someone who takes ownership, builds trusted relationships and wants to help shape a new managed AV service. Key Responsibilities Customer Experience & Service Ownership Act as proAV's primary onsite representative and first point of contact for AV-related matters. Deliver a professional, responsive service and build trusted relationships with client stakeholders. Own service issues from first report through to resolution, keeping users and the AV Manager updated. Understand how the client uses its spaces and technology and anticipate future requirements where possible. Technical Support & Operational Assurance Provide first and second line support across the AV and Unified Communications estate, including Microsoft Teams Rooms, presentation systems and digital signage. Troubleshoot technical faults and resolve them independently or escalate with clear information to specialist teams. Assist users with meeting room technology, connectivity and presentation requirements. Complete daily checks of priority rooms and scheduled assurance checks across the wider AV estate. Monitor equipment condition, recurring faults and operational risks, coordinating remedial support where required. Record incidents, service requests and resolutions accurately and maintain current room and service documentation. Meeting & Event Support Support executive meetings, town halls, hybrid events, livestreams and internal broadcasts. Prepare and test rooms and support rehearsals ahead of important meetings and events. Work with client stakeholders, Events teams and third-party suppliers to ensure successful delivery. Service Coordination & Improvement Coordinate Engineering, Projects and Events resources, including specialist support visits. Prioritise work according to business impact and maintain ownership until it is completed. Produce monthly service reports and communicate risks, trends and operational updates. Identify and support service improvements, technology refreshes and project activity. Health, Safety & Compliance Work safely and comply with all client and proAV Health & Safety policies and onsite procedures. Follow all information security, cyber security and data protection requirements. Person Specification Essential Experience & Skills At least three years' experience in a corporate AV support environment. Strong first and second line AV fault-finding and troubleshooting skills. Experience supporting Microsoft Teams Rooms, Unified Communications and common audio, video, display and presentation technologies. Experience supporting corporate meetings, presentations and events, ideally including hybrid or broadcast environments. Confidence working independently in a client-facing environment. Excellent customer service, communication and stakeholder-management skills. Ability to manage competing priorities and recognise when specialist escalation is required. Desirable Skills Experience working within a managed service environment. CTS certification or a similar industry qualification. Knowledge of Crestron, Extron, Q-SYS, Biamp, Cisco or comparable AV technologies, together with a basic understanding of AV networking About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jul 28, 2026
Full time
Role Overview proAV is a leading global audio-visual integrator, providing AV and event services across a wide range of client partnerships. We are looking for an experienced Senior AV Technician to lead the day-to-day AV service at a key client site in Birmingham. As the sole onsite technician and proAV's primary representative, you will combine hands-on technical support with meeting and event support, proactive room checks and coordination of specialist proAV teams. This is an autonomous, client-facing role for someone who takes ownership, builds trusted relationships and wants to help shape a new managed AV service. Key Responsibilities Customer Experience & Service Ownership Act as proAV's primary onsite representative and first point of contact for AV-related matters. Deliver a professional, responsive service and build trusted relationships with client stakeholders. Own service issues from first report through to resolution, keeping users and the AV Manager updated. Understand how the client uses its spaces and technology and anticipate future requirements where possible. Technical Support & Operational Assurance Provide first and second line support across the AV and Unified Communications estate, including Microsoft Teams Rooms, presentation systems and digital signage. Troubleshoot technical faults and resolve them independently or escalate with clear information to specialist teams. Assist users with meeting room technology, connectivity and presentation requirements. Complete daily checks of priority rooms and scheduled assurance checks across the wider AV estate. Monitor equipment condition, recurring faults and operational risks, coordinating remedial support where required. Record incidents, service requests and resolutions accurately and maintain current room and service documentation. Meeting & Event Support Support executive meetings, town halls, hybrid events, livestreams and internal broadcasts. Prepare and test rooms and support rehearsals ahead of important meetings and events. Work with client stakeholders, Events teams and third-party suppliers to ensure successful delivery. Service Coordination & Improvement Coordinate Engineering, Projects and Events resources, including specialist support visits. Prioritise work according to business impact and maintain ownership until it is completed. Produce monthly service reports and communicate risks, trends and operational updates. Identify and support service improvements, technology refreshes and project activity. Health, Safety & Compliance Work safely and comply with all client and proAV Health & Safety policies and onsite procedures. Follow all information security, cyber security and data protection requirements. Person Specification Essential Experience & Skills At least three years' experience in a corporate AV support environment. Strong first and second line AV fault-finding and troubleshooting skills. Experience supporting Microsoft Teams Rooms, Unified Communications and common audio, video, display and presentation technologies. Experience supporting corporate meetings, presentations and events, ideally including hybrid or broadcast environments. Confidence working independently in a client-facing environment. Excellent customer service, communication and stakeholder-management skills. Ability to manage competing priorities and recognise when specialist escalation is required. Desirable Skills Experience working within a managed service environment. CTS certification or a similar industry qualification. Knowledge of Crestron, Extron, Q-SYS, Biamp, Cisco or comparable AV technologies, together with a basic understanding of AV networking About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
CBSbutler Holdings Limited trading as CBSbutler
Duty Manager - NOC/SOC - DV Cleared
CBSbutler Holdings Limited trading as CBSbutler
Duty Manager / SOC Analyst (DV Cleared) Location: Hounslow Park (On-site) Salary: 65,000 + 10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident Triage You'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre . Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer 65,000 basic salary. 10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must : Hold current MOD Developed Vetting (DV) Clearance . Be a sole UK national . Be able to work full-time on-site in Hounslow Park .
Jul 28, 2026
Full time
Duty Manager / SOC Analyst (DV Cleared) Location: Hounslow Park (On-site) Salary: 65,000 + 10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident Triage You'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre . Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer 65,000 basic salary. 10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must : Hold current MOD Developed Vetting (DV) Clearance . Be a sole UK national . Be able to work full-time on-site in Hounslow Park .
CBSbutler Holdings Limited trading as CBSbutler
Change Manager
CBSbutler Holdings Limited trading as CBSbutler
IT Change Manager - SC Cleared Contract: 6-Month Rolling Contract Rate: 75- 85 per hour (Inside IR35) Location: Reading (Hybrid - 3 days per week onsite) Security Clearance: Active SC Clearance required The Opportunity We are seeking an experienced IT Change Manager to take ownership of the end-to-end IT change management process, ensuring all changes across the IT environment are managed in a controlled, compliant, and risk-aware manner. You will play a critical role in maintaining service stability and operational excellence by overseeing the planning, assessment, authorisation, scheduling, implementation, and review of IT changes while working closely with stakeholders across Digital Information and the wider business. Key Responsibilities Change Management Governance Manage the complete IT change management lifecycle, ensuring all changes are logged, assessed, authorised, implemented, and reviewed in line with established governance processes. Maintain robust controls to minimise risk to service availability and business operations. Risk & Impact Assessment Evaluate the potential impact and risks associated with proposed changes to infrastructure, applications, and business services. Ensure appropriate mitigation strategies are identified and implemented. Change Advisory Board (CAB) Management Organise, facilitate, and lead Change Advisory Board (CAB) meetings. Collaborate with technical teams, service owners, and business stakeholders to review and approve changes. Change Scheduling & Communications Coordinate change calendars and implementation schedules. Ensure effective communication of planned changes to all impacted stakeholders. Performance & Continuous Improvement Develop, monitor, and report on key change management metrics, including: Change success rates Failed changes Emergency changes Change-related incidents Drive continual improvement initiatives to enhance change efficiency and reduce service disruption. Post-Implementation Review Conduct post-change reviews to assess outcomes, identify lessons learned, and improve future change delivery. Key Objectives Ensure IT changes are delivered in a controlled, timely, and risk-managed manner. Minimise disruption to critical business services. Maintain transparency, governance, and accountability across all change activities. Support effective planning and alignment with business priorities. Ensure compliance with internal governance standards and external regulatory requirements. Essential Skills & Experience Active SC Clearance . Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. Experience with service monitoring tools and technologies. Excellent stakeholder management, communication, and facilitation skills. Strong analytical and problem-solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience with data analysis and reporting tools. Ability to manage multiple priorities in a fast-paced environment. What's on Offer? 6-month rolling contract 75- 85 per hour (Inside IR35) Hybrid working - 3 days per week onsite in Reading Opportunity to contribute to a business shaping the future of international defence collaboration Work within a highly secure, mission-critical environment alongside industry-leading experts If you hold active SC clearance, meet the nationality requirements, and have a strong background in IT Change Management within enterprise environments, we'd welcome your application.
Jul 28, 2026
Contractor
IT Change Manager - SC Cleared Contract: 6-Month Rolling Contract Rate: 75- 85 per hour (Inside IR35) Location: Reading (Hybrid - 3 days per week onsite) Security Clearance: Active SC Clearance required The Opportunity We are seeking an experienced IT Change Manager to take ownership of the end-to-end IT change management process, ensuring all changes across the IT environment are managed in a controlled, compliant, and risk-aware manner. You will play a critical role in maintaining service stability and operational excellence by overseeing the planning, assessment, authorisation, scheduling, implementation, and review of IT changes while working closely with stakeholders across Digital Information and the wider business. Key Responsibilities Change Management Governance Manage the complete IT change management lifecycle, ensuring all changes are logged, assessed, authorised, implemented, and reviewed in line with established governance processes. Maintain robust controls to minimise risk to service availability and business operations. Risk & Impact Assessment Evaluate the potential impact and risks associated with proposed changes to infrastructure, applications, and business services. Ensure appropriate mitigation strategies are identified and implemented. Change Advisory Board (CAB) Management Organise, facilitate, and lead Change Advisory Board (CAB) meetings. Collaborate with technical teams, service owners, and business stakeholders to review and approve changes. Change Scheduling & Communications Coordinate change calendars and implementation schedules. Ensure effective communication of planned changes to all impacted stakeholders. Performance & Continuous Improvement Develop, monitor, and report on key change management metrics, including: Change success rates Failed changes Emergency changes Change-related incidents Drive continual improvement initiatives to enhance change efficiency and reduce service disruption. Post-Implementation Review Conduct post-change reviews to assess outcomes, identify lessons learned, and improve future change delivery. Key Objectives Ensure IT changes are delivered in a controlled, timely, and risk-managed manner. Minimise disruption to critical business services. Maintain transparency, governance, and accountability across all change activities. Support effective planning and alignment with business priorities. Ensure compliance with internal governance standards and external regulatory requirements. Essential Skills & Experience Active SC Clearance . Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. Experience with service monitoring tools and technologies. Excellent stakeholder management, communication, and facilitation skills. Strong analytical and problem-solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience with data analysis and reporting tools. Ability to manage multiple priorities in a fast-paced environment. What's on Offer? 6-month rolling contract 75- 85 per hour (Inside IR35) Hybrid working - 3 days per week onsite in Reading Opportunity to contribute to a business shaping the future of international defence collaboration Work within a highly secure, mission-critical environment alongside industry-leading experts If you hold active SC clearance, meet the nationality requirements, and have a strong background in IT Change Management within enterprise environments, we'd welcome your application.
ProTech Recruitment Ltd
IT Operations Manager
ProTech Recruitment Ltd Hemel Hempstead, Hertfordshire
IT Operations Manager Hemel Hempstead, Hybrid (3 days in the office, 2 from home) 65,000 - 70,000 + Excellent Benefits Be the person who keeps the business running. Not everyone wants to spend their life delivering the next migration project. Some people genuinely enjoy making sure the IT operation runs like clockwork. If you're the person who takes ownership, keeps suppliers on their toes, enjoys solving problems before anyone else notices them, and likes being the calm head when things don't quite go to plan we'd like to meet you. We're looking for an IT Operations Manager to become the trusted right hand to our Technology Director within a successful international healthcare business. This isn't about sitting in endless project meetings. It's about owning the day-to-day operation of IT across the business, making sure services are reliable, secure and continually improving. What you'll be doing Taking ownership of day-to-day IT operations. Managing and challenging external IT suppliers and MSPs to deliver excellent service. Monitoring SLAs, KPIs and service performance. Acting as the senior escalation point for operational IT issues. Driving continual service improvement and operational efficiency. Supporting infrastructure, business systems and technology upgrades. Helping shape disaster recovery, business continuity and cyber security initiatives. Producing meaningful service reporting for senior stakeholders. Working closely with the Technology Director, becoming a trusted operational deputy. We're looking for someone who Has experience running an internal IT operation. Enjoys supplier and stakeholder management just as much as the technology itself. Knows how to hold third-party providers accountable. Can build relationships across every level of a business. Has a solid infrastructure background with broad Microsoft technology knowledge. Stays calm under pressure and enjoys solving operational challenges. Has worked within a regulated or quality-driven environment (healthcare, manufacturing, engineering or similar) - although this isn't essential. Why this role? You'll be joining a collaborative business where IT is genuinely valued, not hidden away in a back office. You'll have the opportunity to influence how technology is delivered across the organisation, work closely with senior leadership and make a real difference to the people using your services every day. If you enjoy running IT Operations rather than simply delivering projects, this could be exactly what you're looking for. Applicants must have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position.
Jul 28, 2026
Full time
IT Operations Manager Hemel Hempstead, Hybrid (3 days in the office, 2 from home) 65,000 - 70,000 + Excellent Benefits Be the person who keeps the business running. Not everyone wants to spend their life delivering the next migration project. Some people genuinely enjoy making sure the IT operation runs like clockwork. If you're the person who takes ownership, keeps suppliers on their toes, enjoys solving problems before anyone else notices them, and likes being the calm head when things don't quite go to plan we'd like to meet you. We're looking for an IT Operations Manager to become the trusted right hand to our Technology Director within a successful international healthcare business. This isn't about sitting in endless project meetings. It's about owning the day-to-day operation of IT across the business, making sure services are reliable, secure and continually improving. What you'll be doing Taking ownership of day-to-day IT operations. Managing and challenging external IT suppliers and MSPs to deliver excellent service. Monitoring SLAs, KPIs and service performance. Acting as the senior escalation point for operational IT issues. Driving continual service improvement and operational efficiency. Supporting infrastructure, business systems and technology upgrades. Helping shape disaster recovery, business continuity and cyber security initiatives. Producing meaningful service reporting for senior stakeholders. Working closely with the Technology Director, becoming a trusted operational deputy. We're looking for someone who Has experience running an internal IT operation. Enjoys supplier and stakeholder management just as much as the technology itself. Knows how to hold third-party providers accountable. Can build relationships across every level of a business. Has a solid infrastructure background with broad Microsoft technology knowledge. Stays calm under pressure and enjoys solving operational challenges. Has worked within a regulated or quality-driven environment (healthcare, manufacturing, engineering or similar) - although this isn't essential. Why this role? You'll be joining a collaborative business where IT is genuinely valued, not hidden away in a back office. You'll have the opportunity to influence how technology is delivered across the organisation, work closely with senior leadership and make a real difference to the people using your services every day. If you enjoy running IT Operations rather than simply delivering projects, this could be exactly what you're looking for. Applicants must have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position.
IntaPeople
Cloud Systems Engineer
IntaPeople
Cloud Systems Engineer Permanent Hybrid Working South Wales Are you an experienced Cloud Engineer looking for an opportunity to shape cloud strategy, influence technical decisions, and take ownership of a growing multi-cloud environment? We're supporting a well-established organisation undergoing a significant digital transformation programme. As part of this journey, they're looking to appoint a Cloud Systems Engineer to lead the design, security, operation and continuous improvement of their cloud platforms. This role will suit someone who thrives on solving complex technical challenges, enjoys working across multiple teams, and wants to play a key role in delivering secure, resilient and scalable cloud services. The Role As the Cloud Systems Engineer, you'll act as the organisation's cloud subject matter expert, taking primary responsibility for AWS environments while also supporting Azure and Microsoft 365 services. You'll be responsible for designing, implementing and managing cloud infrastructure, ensuring platforms remain secure, cost-effective, highly available and aligned to best practice. Working closely with infrastructure, development, cyber security and support teams, you'll provide both hands-on engineering expertise and strategic technical guidance. Key Responsibilities Cloud Engineering & Architecture Design, build and maintain secure cloud infrastructure across AWS and Azure Develop cloud architectures aligned with industry best practice and the AWS Well-Architected Framework Implement and manage Infrastructure as Code (CloudFormation and similar technologies) Design secure multi-account environments, networking and connectivity solutions Define cloud standards, patterns and engineering best practices Support the organisation's ongoing digital transformation initiatives Security, Identity & Governance Implement and maintain secure identity and access management controls Apply Zero Trust and least-privilege security principles Integrate AWS workloads with Microsoft Entra ID Manage cloud-native security services, monitoring and alerting Work alongside cyber security teams to improve security posture and reduce risk Resilience & Operations Manage monitoring, performance and availability across cloud environments Design and maintain backup, disaster recovery and business continuity solutions Provide 3rd line support for cloud-related incidents and technical issues Support service reliability and operational excellence Cost & Performance Optimisation Monitor cloud consumption and costs Implement governance, reporting and optimisation measures Balance performance, resilience and commercial efficiency What We're Looking For Essential Experience Strong hands-on AWS engineering experience within an enterprise or commercial environment Experience acting as a cloud SME or technical authority Experience designing and operating secure cloud platforms Strong infrastructure automation and Infrastructure as Code experience Experience working closely with cyber security teams Technical Skills AWS EC2, Auto Scaling and Load Balancing VPC design, networking and connectivity RDS and managed database services Lambda and event-driven architectures IAM, KMS, Secrets Manager and Parameter Store CloudWatch, CloudTrail and AWS Config GuardDuty, Security Hub, WAF and other AWS security services AWS Organizations Azure networking, virtual machines and monitoring Microsoft Entra ID, MFA and Conditional Access AWS and Azure identity integration Desirable Microsoft 365 administration and governance IBM Cloud exposure Hybrid or multi-cloud experience Experience supporting large-scale transformation programmes Knowledge of OAuth2, OIDC and SAML Certifications Highly desirable: AWS Solutions Architect Associate or Professional Additional certifications welcomed: AWS Security Specialty Azure Certifications Microsoft 365 Certifications Security+ CCNA Other infrastructure, networking or cyber security qualifications What's in It for You? Salary of £47,00 - £51,000 Hybrid working model in South Wales Generous annual leave entitlement Excellent pension scheme Ongoing professional development and training opportunities Opportunity to play a key role in a major cloud transformation programme Collaborative and supportive working environment Apply Now If you're a skilled AWS-focused Cloud/Infrastructure Engineer looking to combine architecture, security, automation and technical leadership in a highly visible role, we'd love to hear from you.
Jul 28, 2026
Full time
Cloud Systems Engineer Permanent Hybrid Working South Wales Are you an experienced Cloud Engineer looking for an opportunity to shape cloud strategy, influence technical decisions, and take ownership of a growing multi-cloud environment? We're supporting a well-established organisation undergoing a significant digital transformation programme. As part of this journey, they're looking to appoint a Cloud Systems Engineer to lead the design, security, operation and continuous improvement of their cloud platforms. This role will suit someone who thrives on solving complex technical challenges, enjoys working across multiple teams, and wants to play a key role in delivering secure, resilient and scalable cloud services. The Role As the Cloud Systems Engineer, you'll act as the organisation's cloud subject matter expert, taking primary responsibility for AWS environments while also supporting Azure and Microsoft 365 services. You'll be responsible for designing, implementing and managing cloud infrastructure, ensuring platforms remain secure, cost-effective, highly available and aligned to best practice. Working closely with infrastructure, development, cyber security and support teams, you'll provide both hands-on engineering expertise and strategic technical guidance. Key Responsibilities Cloud Engineering & Architecture Design, build and maintain secure cloud infrastructure across AWS and Azure Develop cloud architectures aligned with industry best practice and the AWS Well-Architected Framework Implement and manage Infrastructure as Code (CloudFormation and similar technologies) Design secure multi-account environments, networking and connectivity solutions Define cloud standards, patterns and engineering best practices Support the organisation's ongoing digital transformation initiatives Security, Identity & Governance Implement and maintain secure identity and access management controls Apply Zero Trust and least-privilege security principles Integrate AWS workloads with Microsoft Entra ID Manage cloud-native security services, monitoring and alerting Work alongside cyber security teams to improve security posture and reduce risk Resilience & Operations Manage monitoring, performance and availability across cloud environments Design and maintain backup, disaster recovery and business continuity solutions Provide 3rd line support for cloud-related incidents and technical issues Support service reliability and operational excellence Cost & Performance Optimisation Monitor cloud consumption and costs Implement governance, reporting and optimisation measures Balance performance, resilience and commercial efficiency What We're Looking For Essential Experience Strong hands-on AWS engineering experience within an enterprise or commercial environment Experience acting as a cloud SME or technical authority Experience designing and operating secure cloud platforms Strong infrastructure automation and Infrastructure as Code experience Experience working closely with cyber security teams Technical Skills AWS EC2, Auto Scaling and Load Balancing VPC design, networking and connectivity RDS and managed database services Lambda and event-driven architectures IAM, KMS, Secrets Manager and Parameter Store CloudWatch, CloudTrail and AWS Config GuardDuty, Security Hub, WAF and other AWS security services AWS Organizations Azure networking, virtual machines and monitoring Microsoft Entra ID, MFA and Conditional Access AWS and Azure identity integration Desirable Microsoft 365 administration and governance IBM Cloud exposure Hybrid or multi-cloud experience Experience supporting large-scale transformation programmes Knowledge of OAuth2, OIDC and SAML Certifications Highly desirable: AWS Solutions Architect Associate or Professional Additional certifications welcomed: AWS Security Specialty Azure Certifications Microsoft 365 Certifications Security+ CCNA Other infrastructure, networking or cyber security qualifications What's in It for You? Salary of £47,00 - £51,000 Hybrid working model in South Wales Generous annual leave entitlement Excellent pension scheme Ongoing professional development and training opportunities Opportunity to play a key role in a major cloud transformation programme Collaborative and supportive working environment Apply Now If you're a skilled AWS-focused Cloud/Infrastructure Engineer looking to combine architecture, security, automation and technical leadership in a highly visible role, we'd love to hear from you.
Martin-Baker
International Trade Compliance Manager
Martin-Baker
International Trade Compliance Manager Denham Lead it. Resolve it. Trust it with lives! Step into a role where legal expertise meets global operational impact. As the International Trade Compliance (ITC) Manager at Denham, you will lead a dedicated team to navigate the complex, high-stakes world of aerospace export control. From regulations to real-world delivery, your leadership ensures our life-saving technology reaches global pilots safely and without delay. Direct Impact, Global Scale. Life-Saving Mission. At Martin-Baker, the work we do matters. We design, manufacture and support life-saving equipment used by aircrew around the world. Our products operate in demanding environments, where quality, reliability and attention to detail are critical. We re proud of our long history in aerospace and defence, also focused on the future. Joining Martin-Baker means becoming part of a business with a clear purpose, strong engineering capability and a long-term commitment to its people, products and customers. Whether you work in engineering, operations, commercial, finance, supply chain or support functions, your contribution helps deliver equipment that protects lives. It is challenging work, but it is also meaningful, and with over 7,700 lives saved, it gives our people the opportunity to be part of something with real impact. The Opportunity As the International Trade Compliance Manager, you will report directly to the Group Head of Compliance and take full ownership of our daily export and customs operations. You will step into a highly visible, strategic role, leading a tight-knit team of four ITC professionals in a complex, fast-paced environment where compliance is rarely black and white. This is a unique opportunity to act as a pragmatic leader who interprets export law confidently to find compliant, service-driven solutions. Furthermore, you will drive business transformation by leading a major £1 million Global Trade Solution (GTS) project to modernise our customs systems. This role is based at our Denham site, where you will directly influence senior leadership and keep our global business moving. What You ll Do Team Leadership: Manage and develop a team of four ITC professionals, providing technical guidance, hands-on coaching, and nurturing future talent. Compliance & Licensing: Oversee all export licensing, sanctions screening, and technology export licenses for employee business travel. Operational Flow: Manage daily business-as-usual activities, including standard sales orders and off-system orders, to ensure zero delays in shipping. Project Delivery: Lead the implementation of our £1 million GTS project covering customs import, customs export, and trade preference management. Strategic Guidance: Stay ahead of changing global trade legislation (such as international tariffs) and bring clear, risk-assessed options and recommendations to senior leadership. What We re Looking For Deep ITC Experience: 5 to 10 years of dedicated experience living and breathing export control and international trade compliance (essential). Aerospace & Defence Background: Strong, practical knowledge of US export controls (ITAR and EAR) and EU regulations (essential). Customs Knowledge: A solid, broad understanding of customs compliance and import/export regulations (essential). Pragmatic Law Interpretation: Proven ability to confidently interpret and apply complex export laws in a real-world, commercial environment (essential). Systems Project Experience: Prior involvement with Global Trade Solution (GTS) software implementations or master data for imports and exports (desirable). Mindset: A confident, collaborative, solution-oriented professional who thrives on finding legal, calculated ways forward in grey areas. Share and demonstrate the Martin-Baker values. Our Values At Martin-Baker, we value professionalism, understanding, teamwork, humility, accountability and integrity. We look for people who take pride in their work, collaborate openly and act with care because the work we do matters. What We Offer Excellent pension package with strong employer support Martin-Baker contributes 9% of your salary (non-contributory to the employee), with further employer contributions that grow as you increase your own Life Assurance Lunchtime finish on a Friday Personalised training and development plan Healthcare plan 25 days annual leave plus bank holidays Opportunity to purchase additional annual leave Martin-Baker + (retail discounts platform) Occupational Health team Workplace Nursery Benefit scheme Cycle to work scheme How to Apply / Your Interview Journey Please submit your CV and should you wish, a brief covering letter outlining your suitability, including any relevant experience, skills and expertise you can bring to the role. Hit "Apply Now" After submitting your application, your details will be reviewed, and the recruitment team will be in touch. Initial Telephone interview: A detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview : An initial virtual discussion to explore your background, motivations and suitability for the role Final Stage Interview : A face-to-face technical and operational assessment at our Denham site, allowing you to demonstrate your compliance capability, leadership approach, and technical expertise. We believe in equal opportunity, committed to creating an inclusive environment where everyone is respected. We want you to be able to do your best work. Martin-Baker is a signatory to the Armed Forces Covenant, showing our support and commitment to our Armed Forces and their families, proudly supporting those who serve. This role is subject to pre-employment screening in line with the UK Government s Baseline Personnel Security Standard (BPSS). The role also involves access to information governed by U.S. Export Control Laws (including ITAR); therefore, all applicants must satisfy ITAR eligibility requirements.
Jul 28, 2026
Full time
International Trade Compliance Manager Denham Lead it. Resolve it. Trust it with lives! Step into a role where legal expertise meets global operational impact. As the International Trade Compliance (ITC) Manager at Denham, you will lead a dedicated team to navigate the complex, high-stakes world of aerospace export control. From regulations to real-world delivery, your leadership ensures our life-saving technology reaches global pilots safely and without delay. Direct Impact, Global Scale. Life-Saving Mission. At Martin-Baker, the work we do matters. We design, manufacture and support life-saving equipment used by aircrew around the world. Our products operate in demanding environments, where quality, reliability and attention to detail are critical. We re proud of our long history in aerospace and defence, also focused on the future. Joining Martin-Baker means becoming part of a business with a clear purpose, strong engineering capability and a long-term commitment to its people, products and customers. Whether you work in engineering, operations, commercial, finance, supply chain or support functions, your contribution helps deliver equipment that protects lives. It is challenging work, but it is also meaningful, and with over 7,700 lives saved, it gives our people the opportunity to be part of something with real impact. The Opportunity As the International Trade Compliance Manager, you will report directly to the Group Head of Compliance and take full ownership of our daily export and customs operations. You will step into a highly visible, strategic role, leading a tight-knit team of four ITC professionals in a complex, fast-paced environment where compliance is rarely black and white. This is a unique opportunity to act as a pragmatic leader who interprets export law confidently to find compliant, service-driven solutions. Furthermore, you will drive business transformation by leading a major £1 million Global Trade Solution (GTS) project to modernise our customs systems. This role is based at our Denham site, where you will directly influence senior leadership and keep our global business moving. What You ll Do Team Leadership: Manage and develop a team of four ITC professionals, providing technical guidance, hands-on coaching, and nurturing future talent. Compliance & Licensing: Oversee all export licensing, sanctions screening, and technology export licenses for employee business travel. Operational Flow: Manage daily business-as-usual activities, including standard sales orders and off-system orders, to ensure zero delays in shipping. Project Delivery: Lead the implementation of our £1 million GTS project covering customs import, customs export, and trade preference management. Strategic Guidance: Stay ahead of changing global trade legislation (such as international tariffs) and bring clear, risk-assessed options and recommendations to senior leadership. What We re Looking For Deep ITC Experience: 5 to 10 years of dedicated experience living and breathing export control and international trade compliance (essential). Aerospace & Defence Background: Strong, practical knowledge of US export controls (ITAR and EAR) and EU regulations (essential). Customs Knowledge: A solid, broad understanding of customs compliance and import/export regulations (essential). Pragmatic Law Interpretation: Proven ability to confidently interpret and apply complex export laws in a real-world, commercial environment (essential). Systems Project Experience: Prior involvement with Global Trade Solution (GTS) software implementations or master data for imports and exports (desirable). Mindset: A confident, collaborative, solution-oriented professional who thrives on finding legal, calculated ways forward in grey areas. Share and demonstrate the Martin-Baker values. Our Values At Martin-Baker, we value professionalism, understanding, teamwork, humility, accountability and integrity. We look for people who take pride in their work, collaborate openly and act with care because the work we do matters. What We Offer Excellent pension package with strong employer support Martin-Baker contributes 9% of your salary (non-contributory to the employee), with further employer contributions that grow as you increase your own Life Assurance Lunchtime finish on a Friday Personalised training and development plan Healthcare plan 25 days annual leave plus bank holidays Opportunity to purchase additional annual leave Martin-Baker + (retail discounts platform) Occupational Health team Workplace Nursery Benefit scheme Cycle to work scheme How to Apply / Your Interview Journey Please submit your CV and should you wish, a brief covering letter outlining your suitability, including any relevant experience, skills and expertise you can bring to the role. Hit "Apply Now" After submitting your application, your details will be reviewed, and the recruitment team will be in touch. Initial Telephone interview: A detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin-Baker. First Stage Interview : An initial virtual discussion to explore your background, motivations and suitability for the role Final Stage Interview : A face-to-face technical and operational assessment at our Denham site, allowing you to demonstrate your compliance capability, leadership approach, and technical expertise. We believe in equal opportunity, committed to creating an inclusive environment where everyone is respected. We want you to be able to do your best work. Martin-Baker is a signatory to the Armed Forces Covenant, showing our support and commitment to our Armed Forces and their families, proudly supporting those who serve. This role is subject to pre-employment screening in line with the UK Government s Baseline Personnel Security Standard (BPSS). The role also involves access to information governed by U.S. Export Control Laws (including ITAR); therefore, all applicants must satisfy ITAR eligibility requirements.
Adecco
Product Analyst
Adecco Gateshead, Tyne And Wear
Job Title: Product Analyst Location: Gateshead, 2-3 days per week Contract Type: Temporary (12 Months) Working Pattern: Full Time Are you ready to embark on a new adventure in the world of finance and insurance? Our client, a leading financial institution, is looking for a dynamic Product Analyst to join their team in Gateshead on a temporary contract for 12 months. If you're passionate about product management and eager to make a difference, we want to hear from you! What You'll Do: As a Product Analyst, you will be at the forefront of product development. Your responsibilities will include: Collaborating with Product Managers and stakeholders to transform business needs into actionable product features. Articulating product vision and requirements in a clear, concise manner for diverse audiences including stakeholders, end users, and development teams. Prioritizing and managing the Feature backlog based on value metrics within the SAFe Agile framework. Establishing acceptance criteria and refining features in collaboration with Product Managers and Scrum teams. Overseeing user acceptance testing and ensuring that deployed code meets agreed standards. Communicating regularly with stakeholders about upcoming features, risks, and release decisions. About You: We're seeking someone who is: Experienced in business analysis, planning, and product management. An excellent communicator, able to convey complex ideas to both technical and non-technical audiences. Proficient in problem-solving and time management, with the ability to juggle multiple tasks and deadlines. A team player who can also work independently in a fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross-functional teams, including engineering, operations, risk, and marketing, to drive impactful product strategies. Contribute to a culture of continuous improvement and agile methodologies that encourage frequent inspection and adaptation. What Makes Us Unique At our organization, we believe in the power of curiosity, collaboration, and determination. Every team member is encouraged to think creatively and act decisively to deliver exceptional results for our customers. Whether you succeed or learn, we celebrate every step of the journey together! Ready to Make Your Mark? If you're excited to tackle challenges and drive innovation in the financial services sector, we want to hear from you! Apply now to take the next step in your career as a Product Analyst and help us shape the future of financial services. Apply Today! Join us in creating meaningful experiences that empower businesses and individuals alike. Your next chapter starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 28, 2026
Contractor
Job Title: Product Analyst Location: Gateshead, 2-3 days per week Contract Type: Temporary (12 Months) Working Pattern: Full Time Are you ready to embark on a new adventure in the world of finance and insurance? Our client, a leading financial institution, is looking for a dynamic Product Analyst to join their team in Gateshead on a temporary contract for 12 months. If you're passionate about product management and eager to make a difference, we want to hear from you! What You'll Do: As a Product Analyst, you will be at the forefront of product development. Your responsibilities will include: Collaborating with Product Managers and stakeholders to transform business needs into actionable product features. Articulating product vision and requirements in a clear, concise manner for diverse audiences including stakeholders, end users, and development teams. Prioritizing and managing the Feature backlog based on value metrics within the SAFe Agile framework. Establishing acceptance criteria and refining features in collaboration with Product Managers and Scrum teams. Overseeing user acceptance testing and ensuring that deployed code meets agreed standards. Communicating regularly with stakeholders about upcoming features, risks, and release decisions. About You: We're seeking someone who is: Experienced in business analysis, planning, and product management. An excellent communicator, able to convey complex ideas to both technical and non-technical audiences. Proficient in problem-solving and time management, with the ability to juggle multiple tasks and deadlines. A team player who can also work independently in a fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross-functional teams, including engineering, operations, risk, and marketing, to drive impactful product strategies. Contribute to a culture of continuous improvement and agile methodologies that encourage frequent inspection and adaptation. What Makes Us Unique At our organization, we believe in the power of curiosity, collaboration, and determination. Every team member is encouraged to think creatively and act decisively to deliver exceptional results for our customers. Whether you succeed or learn, we celebrate every step of the journey together! Ready to Make Your Mark? If you're excited to tackle challenges and drive innovation in the financial services sector, we want to hear from you! Apply now to take the next step in your career as a Product Analyst and help us shape the future of financial services. Apply Today! Join us in creating meaningful experiences that empower businesses and individuals alike. Your next chapter starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior Reliability Maintenance Engineering Technician, EMA5 RME
Amazon TA Kettering, Northamptonshire
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 28, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced proficiency in verbal and written English PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Senior Reliability Maintenance Engineering Technician
Amazon TA Kettering, Northamptonshire
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Served a full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject (City & Guilds Level 3, SVQ/IVQ) - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced English proficiency in verbal and written PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 28, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Served a full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject (City & Guilds Level 3, SVQ/IVQ) - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced English proficiency in verbal and written PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Maintenance Area Manager
Amazon TA Kettering, Northamptonshire
At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities "This posiiton will be in a nearby site" Support colleagues in site compliance with safety policies and procedures Implement EU network standards, plan preventative maintenance and ensure technical availability Collaborate with colleagues to collect and analyse data to improve processes Deliver and support both site-based and network-level projects Lead, support and mentor your team to develop their career A day in the life You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in managing people in an engineering team - Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors - Advanced proficiency in written and spoken English and upper intermediate proficiency in local language PREFERRED QUALIFICATIONS - A degree in Engineering or another technical field - A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+ - Experience of working with statutory regulations such as compliance checks and machine safety protocols - Experience in automated equipment, including packaging machinery, sortation and conveyor systems - Experience of using data analysis tools and PLC-based control systems - Experience with project management or Kaizen, Lean, Six Sigma processes - Experience with Computerized Maintenance Management Systems (CMMS) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 28, 2026
Full time
At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities "This posiiton will be in a nearby site" Support colleagues in site compliance with safety policies and procedures Implement EU network standards, plan preventative maintenance and ensure technical availability Collaborate with colleagues to collect and analyse data to improve processes Deliver and support both site-based and network-level projects Lead, support and mentor your team to develop their career A day in the life You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in managing people in an engineering team - Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors - Advanced proficiency in written and spoken English and upper intermediate proficiency in local language PREFERRED QUALIFICATIONS - A degree in Engineering or another technical field - A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+ - Experience of working with statutory regulations such as compliance checks and machine safety protocols - Experience in automated equipment, including packaging machinery, sortation and conveyor systems - Experience of using data analysis tools and PLC-based control systems - Experience with project management or Kaizen, Lean, Six Sigma processes - Experience with Computerized Maintenance Management Systems (CMMS) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Hamilton Mayday
Restaurant Manager- 2 days only (part- time)
Hamilton Mayday
Location: North London Salary: 22,000 per annum Hours: 20 hours per week (2 days per week, 2x 10-hour shifts. Working days to be agreed based on business needs.) Shifts: 10.00- 20.00 About the Role: We are seeking an experienced and guest-focused Restaurant Manager to join a prestigious luxury residential development in North London. This is an excellent opportunity for a hospitality professional looking for a part-time leadership role within a high-end environment. Working closely with another Restaurant Manager and Executive Chef, you will oversee front-of-house operations during your scheduled shifts, ensuring residents and their guests receive an exceptional dining experience with the highest standards of service. Key Responsibilities: - Lead and manage front-of-house operations during your shifts. - Deliver outstanding customer service to residents and their guests. - Supervise, motivate, and support the front-of-house team to maintain exceptional service standards. - Ensure the restaurant and dining areas are presented to the highest standard at all times. - Coordinate closely with the Executive Chef and kitchen team to ensure smooth service. - Manage reservations, seating plans, and resident requests professionally and efficiently. - Handle customer feedback and resolve any issues promptly and professionally. - Support staff training and development to maintain service excellence. - Monitor stock levels of beverages and front-of-house supplies. - Ensure full compliance with health & safety, food hygiene, and licensing regulations. - Complete administrative duties and operational reporting as required. About You: - Previous experience as a Restaurant Manager, Assistant Restaurant Manager, Food & Beverage - Manager, or Duty Manager within luxury hospitality, private members' clubs, premium restaurants, hotels, or high-end residential developments. - A passion for delivering exceptional customer service. - Strong leadership and team management skills. - Excellent communication and organisational abilities. - A proactive, hands-on approach with the ability to work independently. - Strong attention to detail and problem-solving skills. - Good understanding of food safety, health & safety, and licensing regulations. What's on Offer: - 22,000 annual salary for a 20-hour working week. - Flexible wor king pattern across two days per week. - Opportunity to work within a prestigious luxury residential development. - Supportive and professional working environment. - Stable, long-term opportunity. - Opportunity to work alongside an experienced hospitality team. If you are a dedicated hospitality professional who enjoys delivering first-class service and leading by example, we would love to hear from you. INDLP
Jul 28, 2026
Full time
Location: North London Salary: 22,000 per annum Hours: 20 hours per week (2 days per week, 2x 10-hour shifts. Working days to be agreed based on business needs.) Shifts: 10.00- 20.00 About the Role: We are seeking an experienced and guest-focused Restaurant Manager to join a prestigious luxury residential development in North London. This is an excellent opportunity for a hospitality professional looking for a part-time leadership role within a high-end environment. Working closely with another Restaurant Manager and Executive Chef, you will oversee front-of-house operations during your scheduled shifts, ensuring residents and their guests receive an exceptional dining experience with the highest standards of service. Key Responsibilities: - Lead and manage front-of-house operations during your shifts. - Deliver outstanding customer service to residents and their guests. - Supervise, motivate, and support the front-of-house team to maintain exceptional service standards. - Ensure the restaurant and dining areas are presented to the highest standard at all times. - Coordinate closely with the Executive Chef and kitchen team to ensure smooth service. - Manage reservations, seating plans, and resident requests professionally and efficiently. - Handle customer feedback and resolve any issues promptly and professionally. - Support staff training and development to maintain service excellence. - Monitor stock levels of beverages and front-of-house supplies. - Ensure full compliance with health & safety, food hygiene, and licensing regulations. - Complete administrative duties and operational reporting as required. About You: - Previous experience as a Restaurant Manager, Assistant Restaurant Manager, Food & Beverage - Manager, or Duty Manager within luxury hospitality, private members' clubs, premium restaurants, hotels, or high-end residential developments. - A passion for delivering exceptional customer service. - Strong leadership and team management skills. - Excellent communication and organisational abilities. - A proactive, hands-on approach with the ability to work independently. - Strong attention to detail and problem-solving skills. - Good understanding of food safety, health & safety, and licensing regulations. What's on Offer: - 22,000 annual salary for a 20-hour working week. - Flexible wor king pattern across two days per week. - Opportunity to work within a prestigious luxury residential development. - Supportive and professional working environment. - Stable, long-term opportunity. - Opportunity to work alongside an experienced hospitality team. If you are a dedicated hospitality professional who enjoys delivering first-class service and leading by example, we would love to hear from you. INDLP
Rise Technical Recruitment
Group IT Manager
Rise Technical Recruitment Tamworth, Staffordshire
Group IT Manager Tamworth (5 days on-site) 60,000 - 70,000 + Holiday + Pension Are you an experienced IT leader looking to take full ownership of a multi-site infrastructure environment while shaping the long-term technology strategy of a growing international organisation? You will oversee day-to-day IT operations including networks, servers, and cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have strong networking knowledge covering Cisco, Fortinet, and Ruckus environments, WAN connectivity, network security, backup and disaster recovery solutions, and wider cybersecurity and compliance practices. The role also involves leading and developing a team of skilled engineers and Helpdesk staff, promoting a collaborative culture and driving continuous improvement across the department. This position offers the opportunity to influence technology direction while working within a modern and evolving IT landscape. The Role: Lead IT infrastructure operations across multiple global sites Manage and mentor a team including Helpdesk and 3rd Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 28, 2026
Full time
Group IT Manager Tamworth (5 days on-site) 60,000 - 70,000 + Holiday + Pension Are you an experienced IT leader looking to take full ownership of a multi-site infrastructure environment while shaping the long-term technology strategy of a growing international organisation? You will oversee day-to-day IT operations including networks, servers, and cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have strong networking knowledge covering Cisco, Fortinet, and Ruckus environments, WAN connectivity, network security, backup and disaster recovery solutions, and wider cybersecurity and compliance practices. The role also involves leading and developing a team of skilled engineers and Helpdesk staff, promoting a collaborative culture and driving continuous improvement across the department. This position offers the opportunity to influence technology direction while working within a modern and evolving IT landscape. The Role: Lead IT infrastructure operations across multiple global sites Manage and mentor a team including Helpdesk and 3rd Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Adecco
Customer Operations & Invoicing Specialist (Supply Chain)
Adecco Horsham, Sussex
Customer Operations & Invoicing Specialist (Supply Chain) Location: Remote Hours: Full-time, 38.75 hours per week (Mon-Fri, 07:30-16:00) Pay Rate: 15.86 per hour Contract: 3 months Start Date: 10/08/2026 About the Role We are looking for a proactive and detail-oriented Customer Operations & Invoicing Specialist to join a fast-paced supply chain and customer service environment. You will support both the Customer Service Administration team and Supply Chain operations, playing a key role in invoice processing, financial accuracy, and project coordination.This is an excellent opportunity for someone with a background in finance, supply chain, or logistics who enjoys working cross-functionally and thrives in a high-accuracy, deadline-driven role. Key Responsibilities Invoice Processing & Financial Support Prepare and verify documentation for client invoicing Raise and manage "To Be Invoiced" (TBI) requests (product, prepayment, freight) Interface with Finance as the main contact for invoicing queries Ensure invoices are accurate and issued within the correct fiscal period Maintain compliance with client-specific invoicing requirements Support audits by preparing and providing required documentation Data Management & Systems Update and maintain financial and operational data in systems (e.g., Salesforce) Track and report on Key Performance Indicators (KPIs) Ensure delivery schedules are accurately reflected in systems Support month-end processes, including accruals Operational & Supply Chain Support Assist Project Managers with quotes and cost estimates (freight, VAT, FX, insurance) Provide support on logistics queries including import/export and Incoterms Maintain high levels of accuracy during peak workloads Follow all defined processes and standard operating procedures (SOPs) Key Skills & Experience Degree in Business, Finance, Supply Chain, Logistics, or similar (or equivalent experience) 2-5 years' experience in supply chain, finance, or a related environment Pharmaceutical or regulated industry experience is advantageous Strong attention to detail and ability to manage multiple tasks Excellent communication and stakeholder coordination skills Good working knowledge of MS Office (especially Excel) Experience with ERP systems or Salesforce (preferred but not essential) Confident working with financial data and documentation How to Apply If you're an organised, detail-driven professional with experience in supply chain, finance, or customer operations, we'd love to hear from you. Apply now to join a collaborative and high-performing team. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 28, 2026
Seasonal
Customer Operations & Invoicing Specialist (Supply Chain) Location: Remote Hours: Full-time, 38.75 hours per week (Mon-Fri, 07:30-16:00) Pay Rate: 15.86 per hour Contract: 3 months Start Date: 10/08/2026 About the Role We are looking for a proactive and detail-oriented Customer Operations & Invoicing Specialist to join a fast-paced supply chain and customer service environment. You will support both the Customer Service Administration team and Supply Chain operations, playing a key role in invoice processing, financial accuracy, and project coordination.This is an excellent opportunity for someone with a background in finance, supply chain, or logistics who enjoys working cross-functionally and thrives in a high-accuracy, deadline-driven role. Key Responsibilities Invoice Processing & Financial Support Prepare and verify documentation for client invoicing Raise and manage "To Be Invoiced" (TBI) requests (product, prepayment, freight) Interface with Finance as the main contact for invoicing queries Ensure invoices are accurate and issued within the correct fiscal period Maintain compliance with client-specific invoicing requirements Support audits by preparing and providing required documentation Data Management & Systems Update and maintain financial and operational data in systems (e.g., Salesforce) Track and report on Key Performance Indicators (KPIs) Ensure delivery schedules are accurately reflected in systems Support month-end processes, including accruals Operational & Supply Chain Support Assist Project Managers with quotes and cost estimates (freight, VAT, FX, insurance) Provide support on logistics queries including import/export and Incoterms Maintain high levels of accuracy during peak workloads Follow all defined processes and standard operating procedures (SOPs) Key Skills & Experience Degree in Business, Finance, Supply Chain, Logistics, or similar (or equivalent experience) 2-5 years' experience in supply chain, finance, or a related environment Pharmaceutical or regulated industry experience is advantageous Strong attention to detail and ability to manage multiple tasks Excellent communication and stakeholder coordination skills Good working knowledge of MS Office (especially Excel) Experience with ERP systems or Salesforce (preferred but not essential) Confident working with financial data and documentation How to Apply If you're an organised, detail-driven professional with experience in supply chain, finance, or customer operations, we'd love to hear from you. Apply now to join a collaborative and high-performing team. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Nashrock Recruitment
Commercial Claims Manager
Nashrock Recruitment
Claims Manager - Commercial Claims Birmingham, Midlands Permanent Full-Time Lead, Develop and Make an Impact An established and growing insurance business is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader who is passionate about developing talent, driving performance, and creating a positive team culture. You'll have responsibility for leading a team of Claims Executives and Claims Handlers across multiple locations, ensuring exceptional service delivery while supporting the continued growth and development of your people. The Role As Claims Manager, you will take ownership of the day-to-day operation of the Commercial Claims function, providing leadership, coaching, and direction to ensure the team delivers outstanding outcomes for clients and the wider business. You will play a key role in building capability, improving performance, and embedding a culture of accountability, collaboration, and continuous improvement. Key responsibilities include: Leading, mentoring, and developing a team of Claims Executives and Handlers. Conducting regular performance reviews, 1-2-1s, coaching sessions, and development planning. Managing team performance, recruitment, succession planning, and skills development initiatives. Ensuring the efficient handling of commercial claims and delivery of a high-quality client service. Driving operational excellence through process improvement and effective use of management information and performance data. Working closely with stakeholders across HR, Learning & Development, Broking, Client Service, and Operations. Managing client complaints and ensuring compliance with regulatory requirements. Supporting the implementation of business strategy, policies, and operational objectives. About You We're looking for an experienced claims leader with a strong background in the commercial insurance market and a genuine passion for developing people. You'll bring: A minimum of 3 years' leadership or management experience within commercial insurance claims. A proven track record of leading, motivating, and developing high-performing teams. Strong knowledge of commercial claims handling and general insurance principles. Experience using MI, reporting tools, and performance data to drive decision-making and improvement. Excellent stakeholder management and communication skills. A collaborative and hands-on leadership style. Cert CII qualification (or actively working towards it). What's on Offer? Opportunity to lead a well-established and growing claims team. A highly visible leadership position with genuine influence on business performance. Supportive and collaborative working culture. Ongoing professional development and career progression opportunities. Competitive salary and benefits package. If you're an experienced Commercial Claims leader looking for a role where you can make a tangible impact on people, performance, and client outcomes, we'd love to hear from you.
Jul 28, 2026
Full time
Claims Manager - Commercial Claims Birmingham, Midlands Permanent Full-Time Lead, Develop and Make an Impact An established and growing insurance business is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader who is passionate about developing talent, driving performance, and creating a positive team culture. You'll have responsibility for leading a team of Claims Executives and Claims Handlers across multiple locations, ensuring exceptional service delivery while supporting the continued growth and development of your people. The Role As Claims Manager, you will take ownership of the day-to-day operation of the Commercial Claims function, providing leadership, coaching, and direction to ensure the team delivers outstanding outcomes for clients and the wider business. You will play a key role in building capability, improving performance, and embedding a culture of accountability, collaboration, and continuous improvement. Key responsibilities include: Leading, mentoring, and developing a team of Claims Executives and Handlers. Conducting regular performance reviews, 1-2-1s, coaching sessions, and development planning. Managing team performance, recruitment, succession planning, and skills development initiatives. Ensuring the efficient handling of commercial claims and delivery of a high-quality client service. Driving operational excellence through process improvement and effective use of management information and performance data. Working closely with stakeholders across HR, Learning & Development, Broking, Client Service, and Operations. Managing client complaints and ensuring compliance with regulatory requirements. Supporting the implementation of business strategy, policies, and operational objectives. About You We're looking for an experienced claims leader with a strong background in the commercial insurance market and a genuine passion for developing people. You'll bring: A minimum of 3 years' leadership or management experience within commercial insurance claims. A proven track record of leading, motivating, and developing high-performing teams. Strong knowledge of commercial claims handling and general insurance principles. Experience using MI, reporting tools, and performance data to drive decision-making and improvement. Excellent stakeholder management and communication skills. A collaborative and hands-on leadership style. Cert CII qualification (or actively working towards it). What's on Offer? Opportunity to lead a well-established and growing claims team. A highly visible leadership position with genuine influence on business performance. Supportive and collaborative working culture. Ongoing professional development and career progression opportunities. Competitive salary and benefits package. If you're an experienced Commercial Claims leader looking for a role where you can make a tangible impact on people, performance, and client outcomes, we'd love to hear from you.
Pro-Recruitment Group Ltd
Tax Manager
Pro-Recruitment Group Ltd
Tax Manager - UK Hybrid: £50,000 - £53,000 + Amazing Benefits For a global organisation working in over 100 countries, we're recruiting a Tax Manager. Reporting to the Group Tax Manager, this role will support the team on all direct tax initiatives across the UK and International Regions and Countries covering developments in tax policies, processes, procedures and tax systems. The Tax Manager will support the mitigation of global tax risks and will ensure complex business operations globally are managed tax efficiently. This role can be based UK-wide, with occasional office attendance (London, Cardiff, Edinburgh, Belfast) Main Duties: Provide technical and tax advisory support across all tax disciplines and to all areas of the organisation, supporting global tax reporting and forecasting Work with finance business partners, transfer pricing specialists and subsidiaries accountants to implement transfer pricing charging for intra-group services Provide support to Group Tax Manager on specific country tax and status projects Support in dealing with local tax authorities as country statuses change and negotiate beneficial direct tax liability arrangements Maintain control and oversight to monitor tax risks globally and support tax audit resolutions Support Group Tax Manager devise direct tax policies, processes and procedures to ensure controls are robust for all entities and countries Support in devising direct tax strategy to deal with new legislation, manage tax liabilities and ensure tax authority relationships are managed Person Specification: Qualified CTA, ADIT, ATT or a CCAB Accountant Substantial international tax experience, ideally MENA and APAC from large commercial organisations or as a Tax specialist at manager level in a professional services firm. Solid experience of coordinating and sharing tax best practice with Regions Direct Tax experience Exposure to transfer pricing, permanent establishment, double tax agreements, and withholding taxes Experience handling complex negotiations with tax authorities International Tax planning, Tax assessments in business set-up and global growth Tax compliance and risk management As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jul 28, 2026
Full time
Tax Manager - UK Hybrid: £50,000 - £53,000 + Amazing Benefits For a global organisation working in over 100 countries, we're recruiting a Tax Manager. Reporting to the Group Tax Manager, this role will support the team on all direct tax initiatives across the UK and International Regions and Countries covering developments in tax policies, processes, procedures and tax systems. The Tax Manager will support the mitigation of global tax risks and will ensure complex business operations globally are managed tax efficiently. This role can be based UK-wide, with occasional office attendance (London, Cardiff, Edinburgh, Belfast) Main Duties: Provide technical and tax advisory support across all tax disciplines and to all areas of the organisation, supporting global tax reporting and forecasting Work with finance business partners, transfer pricing specialists and subsidiaries accountants to implement transfer pricing charging for intra-group services Provide support to Group Tax Manager on specific country tax and status projects Support in dealing with local tax authorities as country statuses change and negotiate beneficial direct tax liability arrangements Maintain control and oversight to monitor tax risks globally and support tax audit resolutions Support Group Tax Manager devise direct tax policies, processes and procedures to ensure controls are robust for all entities and countries Support in devising direct tax strategy to deal with new legislation, manage tax liabilities and ensure tax authority relationships are managed Person Specification: Qualified CTA, ADIT, ATT or a CCAB Accountant Substantial international tax experience, ideally MENA and APAC from large commercial organisations or as a Tax specialist at manager level in a professional services firm. Solid experience of coordinating and sharing tax best practice with Regions Direct Tax experience Exposure to transfer pricing, permanent establishment, double tax agreements, and withholding taxes Experience handling complex negotiations with tax authorities International Tax planning, Tax assessments in business set-up and global growth Tax compliance and risk management As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

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