Risk & Compliance Officer Leading International Law Firm up to £45k London (EC2N) with hybrid working Our client, a highly regarded international law firm, is seeking a Risk & Compliance Officer to join its established global Risk & Compliance function. This position is ideal for an individual with solid law-firm compliance experience, looking to develop within a complex and collaborative environment. Working closely with colleagues across multiple offices, you will play a key role in ensuring the firm meets its regulatory and professional obligations. Core responsibilities include: Supporting matter inception processes and ensuring compliance with internal policies and regulatory standards Conducting AML and sanctions checks, reviewing KYC documentation and escalating risks appropriately Assisting with the application and review of engagement terms Monitoring ongoing client and matter risk and maintaining accurate matter data Producing compliance reports and tracking status updates across the inception process Supporting the setup and amendment of information barriers Delivering or contributing to internal training and best-practice initiatives Assisting with audits, research tasks and wider project work across the department Candidate Requirements: Minimum two years' experience in a law-firm compliance function Strong understanding of AML requirements and regulatory frameworks Law degree or GDL preferred Ability to identify potential conflicts and assess risk after training Excellent communication skills and the confidence to work with senior stakeholders Strong organisational skills, accuracy and discretion when handling confidential information Proficiency in MS Outlook, Word and Excel This is an excellent opportunity to join a forward-thinking global firm offering high-quality work, professional development and a supportive culture. If you would like to learn more about this opportunity, contact Matthew Heard for a confidential discussion. LR Legal is a specialist legal recruitment agency with a reputation based on trust and integrity. We will always ask your permission before sending your CV to any of our clients. LR Legal Recruitment is operating as an Employment Agency in respect of this vacancy.
Jan 30, 2026
Full time
Risk & Compliance Officer Leading International Law Firm up to £45k London (EC2N) with hybrid working Our client, a highly regarded international law firm, is seeking a Risk & Compliance Officer to join its established global Risk & Compliance function. This position is ideal for an individual with solid law-firm compliance experience, looking to develop within a complex and collaborative environment. Working closely with colleagues across multiple offices, you will play a key role in ensuring the firm meets its regulatory and professional obligations. Core responsibilities include: Supporting matter inception processes and ensuring compliance with internal policies and regulatory standards Conducting AML and sanctions checks, reviewing KYC documentation and escalating risks appropriately Assisting with the application and review of engagement terms Monitoring ongoing client and matter risk and maintaining accurate matter data Producing compliance reports and tracking status updates across the inception process Supporting the setup and amendment of information barriers Delivering or contributing to internal training and best-practice initiatives Assisting with audits, research tasks and wider project work across the department Candidate Requirements: Minimum two years' experience in a law-firm compliance function Strong understanding of AML requirements and regulatory frameworks Law degree or GDL preferred Ability to identify potential conflicts and assess risk after training Excellent communication skills and the confidence to work with senior stakeholders Strong organisational skills, accuracy and discretion when handling confidential information Proficiency in MS Outlook, Word and Excel This is an excellent opportunity to join a forward-thinking global firm offering high-quality work, professional development and a supportive culture. If you would like to learn more about this opportunity, contact Matthew Heard for a confidential discussion. LR Legal is a specialist legal recruitment agency with a reputation based on trust and integrity. We will always ask your permission before sending your CV to any of our clients. LR Legal Recruitment is operating as an Employment Agency in respect of this vacancy.
Customer Services Officer Job Type: Temporary (until 1st May 2026) £17.98 PAYE or £23.41 Umbrella per hour Location: Fully onsite based in EC1 London Working Hours: Monday to Friday, 8am to 4pm We are seeking a dedicated Customer Services Officer to join a team who are providing first-point contact and high-quality service to residents, contractors, and visitors at our housing estates. This role is ideal for someone passionate about making a difference in the community through exceptional customer service. Day-to-day of the role: Provide high-quality customer service at reception, over the phone, in writing, and through our website. Resolve enquiries proactively with a "right first time" approach, taking ownership of issues to help residents effectively. Manage community facilities and internal systems such as Key/Fob processes. Complete a range of administrative tasks and liaise with colleagues from other parts of the organisation and external agencies to resolve queries in a timely manner. Assist with resident engagement and events, working closely with the Resident Services Officer. Required Skills & Qualifications: Experience in providing excellent customer service through face-to-face or telephone contact. Some experience or knowledge of social housing is desirable. Strong ICT skills, proficient in Microsoft Word, Outlook, PowerPoint, and Excel. Excellent verbal and written communication skills. Experience in managing and prioritising a demanding workload. Skills in providing advice and guidance to customers. To apply for this Customer Services Officer position, please submit your CV detailing your relevant experience.
Jan 30, 2026
Seasonal
Customer Services Officer Job Type: Temporary (until 1st May 2026) £17.98 PAYE or £23.41 Umbrella per hour Location: Fully onsite based in EC1 London Working Hours: Monday to Friday, 8am to 4pm We are seeking a dedicated Customer Services Officer to join a team who are providing first-point contact and high-quality service to residents, contractors, and visitors at our housing estates. This role is ideal for someone passionate about making a difference in the community through exceptional customer service. Day-to-day of the role: Provide high-quality customer service at reception, over the phone, in writing, and through our website. Resolve enquiries proactively with a "right first time" approach, taking ownership of issues to help residents effectively. Manage community facilities and internal systems such as Key/Fob processes. Complete a range of administrative tasks and liaise with colleagues from other parts of the organisation and external agencies to resolve queries in a timely manner. Assist with resident engagement and events, working closely with the Resident Services Officer. Required Skills & Qualifications: Experience in providing excellent customer service through face-to-face or telephone contact. Some experience or knowledge of social housing is desirable. Strong ICT skills, proficient in Microsoft Word, Outlook, PowerPoint, and Excel. Excellent verbal and written communication skills. Experience in managing and prioritising a demanding workload. Skills in providing advice and guidance to customers. To apply for this Customer Services Officer position, please submit your CV detailing your relevant experience.
Public Affairs and Media Officer £37,264 pa pro rata plus excellent benefits London WC1 and home-based hybrid working (minimum 40% in the office) 35 hours per week, full-time Fixed Term Contract to 27 November 2026 The Royal College of Paediatrics and Child Health (RCPCH) is seeking a confident and proactive Public Affairs and Media Officer to join our Media and Public Affairs team at an exciting time for child health policy and advocacy. This is a varied and high-impact role at the heart of our influencing work. You will help shape and deliver campaigns that call on decision-makers to strengthen the child health workforce and services, tackle child health inequalities across the UK, and protect children s rights. You will support the College s public affairs, campaigning and media activity; ensuring paediatricians voices are heard where they matter most. As Public Affairs and Media Officer, you will monitor political and media developments, identify opportunities to influence parliamentarians and stakeholders, and provide high-quality briefings and communications content to support our advocacy priorities. You will work collaboratively across the College, including with colleagues in Scotland, Wales and Northern Ireland, to deliver coordinated, UK-wide influencing activity. The role also includes supporting the day-to-day management of the RCPCH press office, drafting press materials, leading media monitoring, and contributing to social media and digital campaigning activity. Key responsibilities include: Supporting the delivery of public affairs and influencing activity aligned to the College s strategy Monitoring political and policy developments and identifying opportunities for engagement Preparing high-quality briefings for senior paediatricians and staff to support engagement with MPs, Peers and stakeholders Building and maintaining strong relationships with external partners, coalitions and key stakeholders Producing compelling content for newsletters, website, social media and e-campaigning platforms Coordinating cross-team collaboration to deliver integrated influencing campaigns Leading daily media monitoring and supporting press office activity, including drafting press releases Contributing to social media planning and acting as a social media champion within the team Essential skills and experience: Degree or equivalent relevant professional experience Experience in public affairs, stakeholder engagement and/or campaigning Excellent written communication skills with the ability to tailor content for a range of audiences and channels Experience producing media and social media content Experience working collaboratively, including in coalitions or partnerships Strong project management and organisational skills Desirable experience includes working in a press office, delivering social media campaigns, and formal project management training. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 15 February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jan 30, 2026
Full time
Public Affairs and Media Officer £37,264 pa pro rata plus excellent benefits London WC1 and home-based hybrid working (minimum 40% in the office) 35 hours per week, full-time Fixed Term Contract to 27 November 2026 The Royal College of Paediatrics and Child Health (RCPCH) is seeking a confident and proactive Public Affairs and Media Officer to join our Media and Public Affairs team at an exciting time for child health policy and advocacy. This is a varied and high-impact role at the heart of our influencing work. You will help shape and deliver campaigns that call on decision-makers to strengthen the child health workforce and services, tackle child health inequalities across the UK, and protect children s rights. You will support the College s public affairs, campaigning and media activity; ensuring paediatricians voices are heard where they matter most. As Public Affairs and Media Officer, you will monitor political and media developments, identify opportunities to influence parliamentarians and stakeholders, and provide high-quality briefings and communications content to support our advocacy priorities. You will work collaboratively across the College, including with colleagues in Scotland, Wales and Northern Ireland, to deliver coordinated, UK-wide influencing activity. The role also includes supporting the day-to-day management of the RCPCH press office, drafting press materials, leading media monitoring, and contributing to social media and digital campaigning activity. Key responsibilities include: Supporting the delivery of public affairs and influencing activity aligned to the College s strategy Monitoring political and policy developments and identifying opportunities for engagement Preparing high-quality briefings for senior paediatricians and staff to support engagement with MPs, Peers and stakeholders Building and maintaining strong relationships with external partners, coalitions and key stakeholders Producing compelling content for newsletters, website, social media and e-campaigning platforms Coordinating cross-team collaboration to deliver integrated influencing campaigns Leading daily media monitoring and supporting press office activity, including drafting press releases Contributing to social media planning and acting as a social media champion within the team Essential skills and experience: Degree or equivalent relevant professional experience Experience in public affairs, stakeholder engagement and/or campaigning Excellent written communication skills with the ability to tailor content for a range of audiences and channels Experience producing media and social media content Experience working collaboratively, including in coalitions or partnerships Strong project management and organisational skills Desirable experience includes working in a press office, delivering social media campaigns, and formal project management training. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 15 February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Executive Officer Opportunity lead, advise, inspire! Clerk to Llanelli Rural Council Are you ready to take the helm of one of Carmarthenshire s most active and community-focused councils and one of the largest community councils in Wales? Llanelli Rural Council is seeking a dynamic, forward-thinking Clerk to the Council to lead its administrative and civic operations. This is not just a job, it s a chance to shape the future of local governance, drive community initiatives, and be the trusted advisor to elected members. Location : Vauxhall Buildings, Llanelli Hours : 37 hours per week (Mon Fri) Grade : LC4 SCP (salary range £64,373 to £72,307) Closing Date: 31 January 2026 What you ll be doing: Acting as the Proper Officer, ensuring the council meets all legal and statutory obligations. Advising councillors on policy, governance, and procedures - your expertise will guide key decisions. Managing a talented team including the Deputy Clerk (Responsible Financial Officer (RFO and Governance & Projects Manager including a supporting team of 45 other members of staff spread across the council s Administration and Training Departments and its grounds maintenance personnel. Overseeing council services, buildings, land, and resources with strategic vision including overseeing the council s £3.8 million annual budget turnover in conjunction with the Deputy Clerk (RFO). Leading the review and development of the council s Strategic Plan, Whole Place Plan, and annual service plans including as an immediate priority, initiating council preparations for the local government elections in May 2027. Advising on cemetery law and related services in the running of Llanelli District Cemetery in your capacity as Secretary to Llanelli Joint Burial Advisory Committee. What we are looking for: A confident leader with strong organisational, communication and negotiating skills. Someone who thrives on responsibility and can juggle complex priorities. A strategic thinker with a passion for public service and community development. Ideally, you ll hold the Certificate in Local Council Administration (CiLCA) or be willing to obtain it or hold other relevant higher-level sector based qualifications. Why join us: Be part of a council that s deeply rooted in its community and committed to innovation. Work in a supportive environment where your ideas and leadership will make a real impact; the council is an Investor in People organisation. Enjoy a varied role that blends law, governance, strategy, community development, people management, and civic engagement. Ready to apply: If you re excited by the opportunity to lead and shape local government in Llanelli, we want to hear from you. Click apply more information and to download the job application pack.
Jan 30, 2026
Full time
Executive Officer Opportunity lead, advise, inspire! Clerk to Llanelli Rural Council Are you ready to take the helm of one of Carmarthenshire s most active and community-focused councils and one of the largest community councils in Wales? Llanelli Rural Council is seeking a dynamic, forward-thinking Clerk to the Council to lead its administrative and civic operations. This is not just a job, it s a chance to shape the future of local governance, drive community initiatives, and be the trusted advisor to elected members. Location : Vauxhall Buildings, Llanelli Hours : 37 hours per week (Mon Fri) Grade : LC4 SCP (salary range £64,373 to £72,307) Closing Date: 31 January 2026 What you ll be doing: Acting as the Proper Officer, ensuring the council meets all legal and statutory obligations. Advising councillors on policy, governance, and procedures - your expertise will guide key decisions. Managing a talented team including the Deputy Clerk (Responsible Financial Officer (RFO and Governance & Projects Manager including a supporting team of 45 other members of staff spread across the council s Administration and Training Departments and its grounds maintenance personnel. Overseeing council services, buildings, land, and resources with strategic vision including overseeing the council s £3.8 million annual budget turnover in conjunction with the Deputy Clerk (RFO). Leading the review and development of the council s Strategic Plan, Whole Place Plan, and annual service plans including as an immediate priority, initiating council preparations for the local government elections in May 2027. Advising on cemetery law and related services in the running of Llanelli District Cemetery in your capacity as Secretary to Llanelli Joint Burial Advisory Committee. What we are looking for: A confident leader with strong organisational, communication and negotiating skills. Someone who thrives on responsibility and can juggle complex priorities. A strategic thinker with a passion for public service and community development. Ideally, you ll hold the Certificate in Local Council Administration (CiLCA) or be willing to obtain it or hold other relevant higher-level sector based qualifications. Why join us: Be part of a council that s deeply rooted in its community and committed to innovation. Work in a supportive environment where your ideas and leadership will make a real impact; the council is an Investor in People organisation. Enjoy a varied role that blends law, governance, strategy, community development, people management, and civic engagement. Ready to apply: If you re excited by the opportunity to lead and shape local government in Llanelli, we want to hear from you. Click apply more information and to download the job application pack.
Associate Director - Town Planning Location: Dorset, Wareham Penguin Recruitment is delighted to be supporting a highly regarded and established planning consultancy on the South Coast in their search for an Associate Director. This opportunity is ideal for an experienced Associate seeking a fresh challenge or a Senior Planner ready to progress into an Associate Director role within a supportive and well-respected practice. The business has built an excellent reputation for delivering high-quality planning advice and successfully guiding development projects from inception through to delivery on the ground. If you became a planner to make a genuine impact, this Associate Director position offers the platform, autonomy and variety to do just that. The Role As an Associate Director, you will be a Chartered Town Planner with substantive experience gained in the public and/or private sector (consultancy or client-side). Your responsibilities will include: Understanding the needs and motivations of clients including housebuilders, land promoters, and national, regional and local developers. Developing and maintaining long-lasting relationships with clients and allied professionals. Demonstrating technical excellence and applying planning expertise to set and deliver effective strategies. Preparing high-quality written advice, reports, and planning appraisals. Undertaking due diligence and research, preparing and submitting planning applications and appeals. Liaising and negotiating with local authority officers throughout the determination process. Participating in community engagement and consultation events. Managing projects efficiently while working on your own initiative within a collaborative team environment. Supporting, mentoring and inspiring planners, assistant planners and graduate planners. About You The successful Associate Director will demonstrate: A minimum of seven years' post-qualification experience (flexibility for the right candidate). Strong written and verbal communication skills. A solutions-focused mindset and enthusiasm for problem-solving. Good IT literacy, including MS Office and web-based systems. A willingness to learn and adapt as planning policy, legislation and best practice evolve. A full UK driving licence and access to a car. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on or email .
Jan 30, 2026
Full time
Associate Director - Town Planning Location: Dorset, Wareham Penguin Recruitment is delighted to be supporting a highly regarded and established planning consultancy on the South Coast in their search for an Associate Director. This opportunity is ideal for an experienced Associate seeking a fresh challenge or a Senior Planner ready to progress into an Associate Director role within a supportive and well-respected practice. The business has built an excellent reputation for delivering high-quality planning advice and successfully guiding development projects from inception through to delivery on the ground. If you became a planner to make a genuine impact, this Associate Director position offers the platform, autonomy and variety to do just that. The Role As an Associate Director, you will be a Chartered Town Planner with substantive experience gained in the public and/or private sector (consultancy or client-side). Your responsibilities will include: Understanding the needs and motivations of clients including housebuilders, land promoters, and national, regional and local developers. Developing and maintaining long-lasting relationships with clients and allied professionals. Demonstrating technical excellence and applying planning expertise to set and deliver effective strategies. Preparing high-quality written advice, reports, and planning appraisals. Undertaking due diligence and research, preparing and submitting planning applications and appeals. Liaising and negotiating with local authority officers throughout the determination process. Participating in community engagement and consultation events. Managing projects efficiently while working on your own initiative within a collaborative team environment. Supporting, mentoring and inspiring planners, assistant planners and graduate planners. About You The successful Associate Director will demonstrate: A minimum of seven years' post-qualification experience (flexibility for the right candidate). Strong written and verbal communication skills. A solutions-focused mindset and enthusiasm for problem-solving. Good IT literacy, including MS Office and web-based systems. A willingness to learn and adapt as planning policy, legislation and best practice evolve. A full UK driving licence and access to a car. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on or email .
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Archaeology & Heritage Officer (PEAT+ Project) We re looking for an Archaeology and Heritage Officer to ensure that archaeological and cultural heritage considerations are fully embedded in the planning and delivery of large scale peatland restoration works across the PEAT+ Project area. The role will provide specialist archaeological advice, support statutory and funding compliance, and contribute to appropriate community engagement and interpretation related to peatland archaeology and heritage. £31,685 - £34,096 gross per annum. This will be pro-rated for part-time hours. Access to employer s contributory pension scheme to a maximum of 10% per annum. This is a part-time (22.5 hours per week), two year fixed term contract. Please download a recruitment pack and application form from . Deadline for applications is 12 noon, Monday 16 February 2026. This project is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jan 30, 2026
Contractor
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Archaeology & Heritage Officer (PEAT+ Project) We re looking for an Archaeology and Heritage Officer to ensure that archaeological and cultural heritage considerations are fully embedded in the planning and delivery of large scale peatland restoration works across the PEAT+ Project area. The role will provide specialist archaeological advice, support statutory and funding compliance, and contribute to appropriate community engagement and interpretation related to peatland archaeology and heritage. £31,685 - £34,096 gross per annum. This will be pro-rated for part-time hours. Access to employer s contributory pension scheme to a maximum of 10% per annum. This is a part-time (22.5 hours per week), two year fixed term contract. Please download a recruitment pack and application form from . Deadline for applications is 12 noon, Monday 16 February 2026. This project is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Senior Legacy Development Officer Location: London office with flexibility to work remotely Salary: £33,044 per year, rising to £35,109 after 6 months and £37,174 after a further 6 months, plus excellent benefits Closing date: 9am, Monday 26 January Are you ready to inspire people to make a lasting impact? We're looking for a Senior Legacy Development Officer to help shape and deliver creative campaigns that encourage gifts in wills and secure vital future income for our work. This is an exciting opportunity to join a team that generates a significant proportion of our income. You'll play a key role in planning and delivering legacy marketing campaigns across multiple channels, working closely with colleagues and external partners to engage supporters and grow pledges. What you'll do Lead on planning and delivering gifts in wills campaigns, including advertising, email and direct marketing, and engagement activities. Create project plans and briefs, ensuring all communications are on brand, accessible and values-driven. Monitor and evaluate campaign performance, using data insights to improve strategy and results. Manage relationships with suppliers and agencies, including free will service providers and fundraising organisations. Respond sensitively and efficiently to legacy enquiries from supporters and the public. Ensure compliance with fundraising regulations, GDPR and charity law. What we're looking for Confidence and ability to learn quickly, with experience in marketing campaigns (direct and email marketing essential). Strong organisational skills and the ability to manage multiple projects and budgets. Excellent written and verbal communication skills, with confidence to speak sensitively about gifts in wills. Ability to analyse data and report on campaign performance. Knowledge of fundraising codes, GDPR and safeguarding principles. Comfortable using technology and digital tools to deliver campaigns. Event management experience is desirable but not essential - training can be provided. Additional information Occasional travel and overnight stays for events (TOIL available). Commitment to equality, diversity and inclusion is essential. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jan 30, 2026
Full time
Senior Legacy Development Officer Location: London office with flexibility to work remotely Salary: £33,044 per year, rising to £35,109 after 6 months and £37,174 after a further 6 months, plus excellent benefits Closing date: 9am, Monday 26 January Are you ready to inspire people to make a lasting impact? We're looking for a Senior Legacy Development Officer to help shape and deliver creative campaigns that encourage gifts in wills and secure vital future income for our work. This is an exciting opportunity to join a team that generates a significant proportion of our income. You'll play a key role in planning and delivering legacy marketing campaigns across multiple channels, working closely with colleagues and external partners to engage supporters and grow pledges. What you'll do Lead on planning and delivering gifts in wills campaigns, including advertising, email and direct marketing, and engagement activities. Create project plans and briefs, ensuring all communications are on brand, accessible and values-driven. Monitor and evaluate campaign performance, using data insights to improve strategy and results. Manage relationships with suppliers and agencies, including free will service providers and fundraising organisations. Respond sensitively and efficiently to legacy enquiries from supporters and the public. Ensure compliance with fundraising regulations, GDPR and charity law. What we're looking for Confidence and ability to learn quickly, with experience in marketing campaigns (direct and email marketing essential). Strong organisational skills and the ability to manage multiple projects and budgets. Excellent written and verbal communication skills, with confidence to speak sensitively about gifts in wills. Ability to analyse data and report on campaign performance. Knowledge of fundraising codes, GDPR and safeguarding principles. Comfortable using technology and digital tools to deliver campaigns. Event management experience is desirable but not essential - training can be provided. Additional information Occasional travel and overnight stays for events (TOIL available). Commitment to equality, diversity and inclusion is essential. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Head of New Product Development Location: Worcester (Head Office) Employment Type: Full-time Salary & Package 80,000 - 120,000 (negotiable) plus company car, profit share bonus scheme, private healthcare and a comprehensive benefits package. Lead innovation. Shape products. Drive long-term growth. A well-established, fast-growing manufacturer within the construction sector is seeking a Head of New Product Development to lead innovation and product strategy during an exciting period of expansion. This is a newly created senior leadership role, offering the successful candidate the opportunity to shape the future product roadmap of a global business. The focus is on developing commercially viable, premium products driven by customer insight, focus groups and market intelligence. The role offers genuine autonomy, influence and visibility, working closely with the executive team to support long-term growth. About the Business Our client is a family-owned, internationally operating manufacturer of through wall systems and supplier of surface protection films, adhesive tapes, membranes and associated products for the construction industry. Their customers include window fabricators, fa ade manufacturers, modular building specialists and installers across Europe, the Americas and other international markets. The business is known for its strong culture, collaborative working environment and commitment to innovation. Employee engagement is high, with a strong internal reputation as an excellent place to build a long-term career. The organisation is actively investing in new product development to meet increasingly demanding industry regulations and to support customers with safer, faster and more efficient installation solutions. The Role As Head of New Product Development, you will lead the full innovation lifecycle, from early-stage concept and customer insight through to testing, launch and ongoing performance evaluation. You will work closely with customers, suppliers and internal teams to identify opportunities where new products can deliver genuine commercial and operational value. Key responsibilities include: Developing and executing the New Product Development strategy aligned with business growth objectives Using customer insight, focus groups and market trends to generate and prioritise new product ideas Managing the full NPD pipeline, ensuring projects are delivered on time and within budget Leading product testing, certification and compliance activities Chairing NPD meetings and driving accountability across cross-functional teams Tracking KPIs including development lead times, product performance and revenue impact Managing trade marks, patents and intellectual property across multiple regions Embedding a culture of innovation, creativity and continuous improvement The role reports directly to the Chief Operating Officer and plays a key role in shaping long-term strategy. Requirements This opportunity will suit an experienced product development leader who combines technical capability with strong commercial awareness. You are likely to bring: Proven experience in New Product Development or R&D Strong understanding of the construction industry A track record of successfully launching products to market Excellent project management and stakeholder leadership skills Strategic thinking combined with a practical, hands-on approach A genuine passion for innovation and improving standards within construction You will be motivated, grounded and commercially astute, with the ability to navigate complexity and turn ideas into results. Benefits Salary of 80,000 - 120,000 (negotiable depending on experience) Company car Profit share bonus scheme Private healthcare 23 days' holiday plus bank holidays Additional paid day off for your birthday Salary sacrifice pension scheme Breakfast and refreshments provided on site Eye care voucher scheme Professional development and long-term career progression On-site parking and employee wellbeing initiatives Why Apply? This is a rare opportunity to step into a newly created leadership role where you can make a tangible, lasting impact. You will have the freedom to build and shape a product pipeline, influence senior decision-making and be part of a growing global organisation that takes innovation seriously. IND25
Jan 30, 2026
Full time
Head of New Product Development Location: Worcester (Head Office) Employment Type: Full-time Salary & Package 80,000 - 120,000 (negotiable) plus company car, profit share bonus scheme, private healthcare and a comprehensive benefits package. Lead innovation. Shape products. Drive long-term growth. A well-established, fast-growing manufacturer within the construction sector is seeking a Head of New Product Development to lead innovation and product strategy during an exciting period of expansion. This is a newly created senior leadership role, offering the successful candidate the opportunity to shape the future product roadmap of a global business. The focus is on developing commercially viable, premium products driven by customer insight, focus groups and market intelligence. The role offers genuine autonomy, influence and visibility, working closely with the executive team to support long-term growth. About the Business Our client is a family-owned, internationally operating manufacturer of through wall systems and supplier of surface protection films, adhesive tapes, membranes and associated products for the construction industry. Their customers include window fabricators, fa ade manufacturers, modular building specialists and installers across Europe, the Americas and other international markets. The business is known for its strong culture, collaborative working environment and commitment to innovation. Employee engagement is high, with a strong internal reputation as an excellent place to build a long-term career. The organisation is actively investing in new product development to meet increasingly demanding industry regulations and to support customers with safer, faster and more efficient installation solutions. The Role As Head of New Product Development, you will lead the full innovation lifecycle, from early-stage concept and customer insight through to testing, launch and ongoing performance evaluation. You will work closely with customers, suppliers and internal teams to identify opportunities where new products can deliver genuine commercial and operational value. Key responsibilities include: Developing and executing the New Product Development strategy aligned with business growth objectives Using customer insight, focus groups and market trends to generate and prioritise new product ideas Managing the full NPD pipeline, ensuring projects are delivered on time and within budget Leading product testing, certification and compliance activities Chairing NPD meetings and driving accountability across cross-functional teams Tracking KPIs including development lead times, product performance and revenue impact Managing trade marks, patents and intellectual property across multiple regions Embedding a culture of innovation, creativity and continuous improvement The role reports directly to the Chief Operating Officer and plays a key role in shaping long-term strategy. Requirements This opportunity will suit an experienced product development leader who combines technical capability with strong commercial awareness. You are likely to bring: Proven experience in New Product Development or R&D Strong understanding of the construction industry A track record of successfully launching products to market Excellent project management and stakeholder leadership skills Strategic thinking combined with a practical, hands-on approach A genuine passion for innovation and improving standards within construction You will be motivated, grounded and commercially astute, with the ability to navigate complexity and turn ideas into results. Benefits Salary of 80,000 - 120,000 (negotiable depending on experience) Company car Profit share bonus scheme Private healthcare 23 days' holiday plus bank holidays Additional paid day off for your birthday Salary sacrifice pension scheme Breakfast and refreshments provided on site Eye care voucher scheme Professional development and long-term career progression On-site parking and employee wellbeing initiatives Why Apply? This is a rare opportunity to step into a newly created leadership role where you can make a tangible, lasting impact. You will have the freedom to build and shape a product pipeline, influence senior decision-making and be part of a growing global organisation that takes innovation seriously. IND25
Marketing and Membership Engagement Officer Liverpool 27,962 Working arrangements: Full time (35 hours a week). Standard working hours between 9am 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. The Royal College of Physicians is recruiting a Marketing and Membership Engagement Officer As part of the Membership Engagement team, you will use your marketing skills to support the recruitment of new RCP members and develop our relationship with current members to ensure they feel valued and supported. You will lead on the creation of creative content to support our engagement activity, predominately across digital channels. You will work closely with the wider Membership and Regional teams, as well as with colleagues in Communications, Policy, Conferences and Events teams to ensure a member-first approach across the organisation. Your responsibilities will include: Supporting the development of marketing plans Email marketing and social media content creation Copywriting and ghost-writing for digital and printed media Analysing performance data and managing marketing lists Working closely with stakeholders Event attendance and face-to-face promotion About you You re a proactive, marketing professional with varied experience across the full marketing mix. You can work both creatively and strategically in a fast-paced environment. You re organised and forward-thinking and want the opportunity to develop your marketing skills across a range of channels and projects. Closing date: 09 February 2026 Interviewing date: w/c 16 February 2026 Please note, we will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Jan 30, 2026
Full time
Marketing and Membership Engagement Officer Liverpool 27,962 Working arrangements: Full time (35 hours a week). Standard working hours between 9am 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. The Royal College of Physicians is recruiting a Marketing and Membership Engagement Officer As part of the Membership Engagement team, you will use your marketing skills to support the recruitment of new RCP members and develop our relationship with current members to ensure they feel valued and supported. You will lead on the creation of creative content to support our engagement activity, predominately across digital channels. You will work closely with the wider Membership and Regional teams, as well as with colleagues in Communications, Policy, Conferences and Events teams to ensure a member-first approach across the organisation. Your responsibilities will include: Supporting the development of marketing plans Email marketing and social media content creation Copywriting and ghost-writing for digital and printed media Analysing performance data and managing marketing lists Working closely with stakeholders Event attendance and face-to-face promotion About you You re a proactive, marketing professional with varied experience across the full marketing mix. You can work both creatively and strategically in a fast-paced environment. You re organised and forward-thinking and want the opportunity to develop your marketing skills across a range of channels and projects. Closing date: 09 February 2026 Interviewing date: w/c 16 February 2026 Please note, we will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Housing Officer / Neighbourhood Manager This is an excellent opportunity for a community-focused housing professional to support residents, manage neighbourhood standards, and deliver high-quality tenancy and estate management services across a varied local portfolio. If you've also worked in the following roles, we'd also like to hear from you: Estate Officer, Community Officer, Tenancy Officer, Housing Management Officer, Housing Manager, Tenancy Manager, Safer Neighbourhoods Manager, Resident Engagement Lead. This is officially known within the organisation as a Neighbourhood Manager PLEASE NOTE: You will need a Full Driving Licence and your own Vehicle SALARY: £ 34,800 per annum FTE (£17,400 Actual Salary for 17.5 Hours per Week) + Benefits LOCATION: Hybrid Working / Oxford (OX4) JOB TYPE: 11 months Fixed Term Part-Time, Contract WORKING HOURS: 17.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Housing Officer / Neighbourhood Manager to play a key role in supporting residents and maintaining safe, well-managed communities. As a Housing Officer / Neighbourhood Manager, you will act as a visible point of contact for residents, ensuring neighbourhood standards are upheld while responding effectively to tenancy-related issues and concerns. The Housing Officer / Neighbourhood Manager will work closely with internal teams and external partners to address building safety, estate management, and safeguarding matters, helping residents feel supported, secure, and listened to. This role offers a rewarding opportunity to make a meaningful difference within local communities while working in a varied, people-focused environment. DUTIES Your duties as the Housing Officer / Neighbourhood Manager include: Estate and Property Inspections: Carrying out regular inspections to maintain safety, cleanliness, and neighbourhood standards Tenancy Management Support: Managing tenancy-related issues including noise complaints, disputes, and antisocial behaviour Resident Engagement: Building positive relationships with residents through clear communication and responsive support Safeguarding and Vulnerability Support: Identifying and supporting vulnerable residents, escalating concerns where required Building Safety Liaison: Working with internal teams and contractors to address repairs, compliance, and safety matters Partnership Working: Collaborating with external agencies and local partners to resolve community issues Feedback and Service Improvement: Gathering resident feedback to help improve service delivery and satisfaction Representation and Advocacy: Attending meetings, supporting legal processes, and representing the organisation when required CANDIDATE REQUIREMENTS Driving Licence and Vehicle: A full driving licence and access to your own vehicle Housing or Community Experience: Previous experience in housing, neighbourhood management, or a similar people-focused role Safeguarding Awareness: An understanding of safeguarding principles and supporting vulnerable individuals Communication Skills: Strong interpersonal skills with the ability to build trust and manage sensitive situations Organisation and Time Management: Ability to manage multiple priorities in a fast-paced environment IT Skills: Confidence using systems such as Outlook, Word, Excel, and learning new digital tools Problem Solving: A proactive and practical approach to resolving issues effectively BENEFITS 25 days' holiday pro rata plus Bank Holidays Up to 8% contributory pension Annual health and lifestyle allowance of up to £300 for you and your family This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14345 Part-Time, Fixed Term Contract Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ
Jan 30, 2026
Contractor
Housing Officer / Neighbourhood Manager This is an excellent opportunity for a community-focused housing professional to support residents, manage neighbourhood standards, and deliver high-quality tenancy and estate management services across a varied local portfolio. If you've also worked in the following roles, we'd also like to hear from you: Estate Officer, Community Officer, Tenancy Officer, Housing Management Officer, Housing Manager, Tenancy Manager, Safer Neighbourhoods Manager, Resident Engagement Lead. This is officially known within the organisation as a Neighbourhood Manager PLEASE NOTE: You will need a Full Driving Licence and your own Vehicle SALARY: £ 34,800 per annum FTE (£17,400 Actual Salary for 17.5 Hours per Week) + Benefits LOCATION: Hybrid Working / Oxford (OX4) JOB TYPE: 11 months Fixed Term Part-Time, Contract WORKING HOURS: 17.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Housing Officer / Neighbourhood Manager to play a key role in supporting residents and maintaining safe, well-managed communities. As a Housing Officer / Neighbourhood Manager, you will act as a visible point of contact for residents, ensuring neighbourhood standards are upheld while responding effectively to tenancy-related issues and concerns. The Housing Officer / Neighbourhood Manager will work closely with internal teams and external partners to address building safety, estate management, and safeguarding matters, helping residents feel supported, secure, and listened to. This role offers a rewarding opportunity to make a meaningful difference within local communities while working in a varied, people-focused environment. DUTIES Your duties as the Housing Officer / Neighbourhood Manager include: Estate and Property Inspections: Carrying out regular inspections to maintain safety, cleanliness, and neighbourhood standards Tenancy Management Support: Managing tenancy-related issues including noise complaints, disputes, and antisocial behaviour Resident Engagement: Building positive relationships with residents through clear communication and responsive support Safeguarding and Vulnerability Support: Identifying and supporting vulnerable residents, escalating concerns where required Building Safety Liaison: Working with internal teams and contractors to address repairs, compliance, and safety matters Partnership Working: Collaborating with external agencies and local partners to resolve community issues Feedback and Service Improvement: Gathering resident feedback to help improve service delivery and satisfaction Representation and Advocacy: Attending meetings, supporting legal processes, and representing the organisation when required CANDIDATE REQUIREMENTS Driving Licence and Vehicle: A full driving licence and access to your own vehicle Housing or Community Experience: Previous experience in housing, neighbourhood management, or a similar people-focused role Safeguarding Awareness: An understanding of safeguarding principles and supporting vulnerable individuals Communication Skills: Strong interpersonal skills with the ability to build trust and manage sensitive situations Organisation and Time Management: Ability to manage multiple priorities in a fast-paced environment IT Skills: Confidence using systems such as Outlook, Word, Excel, and learning new digital tools Problem Solving: A proactive and practical approach to resolving issues effectively BENEFITS 25 days' holiday pro rata plus Bank Holidays Up to 8% contributory pension Annual health and lifestyle allowance of up to £300 for you and your family This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14345 Part-Time, Fixed Term Contract Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ
Job Title: Senior Planner Location: Wareham, Dorset Penguin Recruitment is delighted to be supporting a highly respected independent planning consultancy on the South Coast as they look to appoint a Senior Planner to join their growing team. Whether you are seeking a fresh challenge or looking to take the next step in your planning career, this is an excellent opportunity to join a consultancy with an outstanding reputation for delivering development projects from inception through to delivery on the ground. If you became a planner to genuinely make a difference, this role will strongly appeal. The Role You will be involved in a diverse range of planning projects, working with clients that include housebuilders, land promoters, and national, regional, and local developers and businesses. The role offers significant responsibility, autonomy, and exposure to varied development types across the South Coast. About You You will be a Chartered Town Planner or working towards MRTPI, with planning experience gained in either the public and/or private sector (consultancy or client-side). The ideal candidate will be able to: Understand client needs and motivations across a broad development and commercial landscape Build and maintain long-lasting relationships with clients and allied professionals Demonstrate technical excellence and apply planning knowledge to new and complex projects Set and execute planning strategies across a variety of development types and locations Act with confidence and integrity, providing clear and honest advice while managing planning risk Prepare high-quality written advice and professional reports Undertake due diligence and research, prepare and submit planning applications and appeals Liaise and negotiate effectively with planning officers throughout the determination process Participate in community and stakeholder engagement events Work independently while contributing positively within a supportive team environment Effectively project manage workloads and prioritise time You will primarily be based from the head office, with flexibility around working arrangements open for discussion. You Will Also Need A proactive, solution-focused attitude Excellent written and verbal communication skills Strong IT literacy (MS Office and web-based applications) A willingness to continually learn and develop as the planning profession evolves A full UK driving licence and access to a car What's on Offer Competitive salary Bonus potential as part of an overall remuneration package Workplace pension Flexible working arrangements Gym membership Ongoing CPD and professional development support Social events for employees, friends, and family You will gain exposure to a wide range of high-quality projects and clients across the South Coast, while benefiting from a supportive, people-focused culture that values professional growth. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on or email .
Jan 30, 2026
Full time
Job Title: Senior Planner Location: Wareham, Dorset Penguin Recruitment is delighted to be supporting a highly respected independent planning consultancy on the South Coast as they look to appoint a Senior Planner to join their growing team. Whether you are seeking a fresh challenge or looking to take the next step in your planning career, this is an excellent opportunity to join a consultancy with an outstanding reputation for delivering development projects from inception through to delivery on the ground. If you became a planner to genuinely make a difference, this role will strongly appeal. The Role You will be involved in a diverse range of planning projects, working with clients that include housebuilders, land promoters, and national, regional, and local developers and businesses. The role offers significant responsibility, autonomy, and exposure to varied development types across the South Coast. About You You will be a Chartered Town Planner or working towards MRTPI, with planning experience gained in either the public and/or private sector (consultancy or client-side). The ideal candidate will be able to: Understand client needs and motivations across a broad development and commercial landscape Build and maintain long-lasting relationships with clients and allied professionals Demonstrate technical excellence and apply planning knowledge to new and complex projects Set and execute planning strategies across a variety of development types and locations Act with confidence and integrity, providing clear and honest advice while managing planning risk Prepare high-quality written advice and professional reports Undertake due diligence and research, prepare and submit planning applications and appeals Liaise and negotiate effectively with planning officers throughout the determination process Participate in community and stakeholder engagement events Work independently while contributing positively within a supportive team environment Effectively project manage workloads and prioritise time You will primarily be based from the head office, with flexibility around working arrangements open for discussion. You Will Also Need A proactive, solution-focused attitude Excellent written and verbal communication skills Strong IT literacy (MS Office and web-based applications) A willingness to continually learn and develop as the planning profession evolves A full UK driving licence and access to a car What's on Offer Competitive salary Bonus potential as part of an overall remuneration package Workplace pension Flexible working arrangements Gym membership Ongoing CPD and professional development support Social events for employees, friends, and family You will gain exposure to a wide range of high-quality projects and clients across the South Coast, while benefiting from a supportive, people-focused culture that values professional growth. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on or email .
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
Jan 30, 2026
Full time
The Service Lead will oversee tenancy management within organisation, ensuring high-quality housing services are delivered. This permanent role is based in York and is an excellent opportunity to lead and manage housing services effectively. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation. Their values make them unique as an organisation. They show what they care about, help them make decisions and show how to behave. Built on trust Show they care Make a difference Description Operational Leadership: To work collaboratively with other service leads to ensure that services delivered to residents are high quality and meet their needs. Overseeing the management of all housing related policies, in line with local agreements, legislation and current regulations. Overseeing the delivery of management and enforcement of tenancy and lease agreements, ensuring that colleagues provide a balance between support and management of conditions. Oversee and manage housing duties, including tenancy sustainment and enforcement, transfers and mutual exchanges to maximise the effective use of JRHT's housing stock. To oversee the production of weekly, monthly and quarterly statistical information to ensure that objectives, KPI's and strategic objectives are being met. Carry out regular one to one meeting with colleagues to ensure that the correct level of support and training is available to help all colleagues meet their objectives. Resident Engagement: Review and evaluate to ensure that JRHT is providing information and advice to residents on housing matters, including rights and responsibilities, Section 20 notifications, services charge meetings. Creating processes that gives assurance that resident queries and concerns are being handled correctly and within current policy timescales, this includes complaints, the delivery and embedding of learning from complaints across the team. Ensuring that there are processes in place to identify individual resident's needs, ensuring that promotion of accessible services and support is available for all colleagues. Property Management: Conducting regular property inspections to identify any concerns with the property, the occupants, the condition of the living environment and any support concerns, such as poor cleaning of the property, hoarding, inability to maintain the property. Where appropriate to ensure that communal areas meet the required safety standards. Liaising with colleagues where access issues are identified, helping to gain access to properties where compliance checks are required. Monitoring property condition and initiating necessary support and help for residents where concerns are raised. Ensure audits are completed, where appropriate, to ensure that the team are identifying the correct concerns when completing walkabouts in their areas, including untidy gardens, fly tipping, etc. Team Leadership: Leading and supervising a team of Housing Officers, Leasehold Management Officer and Allocation Officer in different locations, delegating tasks, and providing ongoing coaching, support and performance management. Setting annual performance targets and objectives aligned to the delivery of the strategic objectives, ensuring effective monitoring and performance reporting is in place to ensure efficient and effective tenancy and lease management practices. Identifying training needs for the team and facilitating ongoing development opportunities. Policy and Compliance: Ensuring that knowledge and experience is kept up to date with new housing legislation and regulation, best practices across the sector and ensuring that briefing notes from key Government agencies are considered to ensure continuous improvement of the services. Ensuring that all policies and procedures are reviewed and kept up to date within their normal review timescales. Profile A successful Housing Manager should have: CIH Level 2 or 3 or willingness to work towards. Strong knowledge, experience and understanding of social housing legislation, tenancy and lease agreements, and relevant regulations. Excellent communication and interpersonal skills to effectively manage resident and colleague relationships and address complex issues. Proven experience in managing a portfolio of properties covering different tenures and resolving tenant concerns. Ability to work independently and as part of a team, prioritising tasks and meeting deadlines both individually and leading the team. Strong problem-solving skills and ability to make informed decisions in challenging situations. Proficiency in data analysis and reporting tools, ensuring that gaps are identified and action plans are put in place to ensure compliance. Extensive knowledge, experience and understanding of all aspects of tenancy and lease sustainment, management and enforcement methods, including court processes. Experience of working with applicants and residents to ensure the best use of JRHT's stock and ensuring that we house those in greatest need. Overview and understanding of Tenant Satisfaction Measures and Consumer Standards and the requirements within them. Job Offer Competitive salary of 45,000 per annum. Opportunities to make a meaningful impact on housing services. Supportive organisational culture focused on community well-being. Potential for professional growth and development. If you are passionate about all of the above we encourage you to apply for this rewarding role with Joseph Rowntree Housing Trust.
We are looking for a Community Fundraising Manager to lead a regional team to develop and deliver a proactive community fundraising programme for an incredible social welfare charity. This is a hybrid role with options for other arrangements open for discussion. The Charity An inspiring and passionate social welfare charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. They have a staff of c100 people and secured over 13m last year. The Role - This is a brand new role to lead and develop a great team of three regional community fundraisers.You will: Develop and deliver the Community Fundraising plan across the UK, ensuring consistency while adapting to regional and national needs. - Expand and strengthen fundraising activities in partnership with Regional Engagement Officers, supporting income growth, knowledge-sharing, best practice, and compliance with governance and regulations. - Drive the strategic growth of community fundraising, maximising income from donations, merchandise, Lottery, and volunteer engagement. - Ensure your direct reports are supported in their career development, providing access to training and development opportunities as appropriate. The Candidate - Previous experience in a comparable role with line management experience of a small/large team - Experience of working with CRM databases including Raisers Edge IMPORTANT NOTE Please note applications are being considered on a rolling basis so do get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Jan 30, 2026
Full time
We are looking for a Community Fundraising Manager to lead a regional team to develop and deliver a proactive community fundraising programme for an incredible social welfare charity. This is a hybrid role with options for other arrangements open for discussion. The Charity An inspiring and passionate social welfare charity dedicated to helping those most in need from elderly care to mental health with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 7% pension, six weeks holiday and more. They have a staff of c100 people and secured over 13m last year. The Role - This is a brand new role to lead and develop a great team of three regional community fundraisers.You will: Develop and deliver the Community Fundraising plan across the UK, ensuring consistency while adapting to regional and national needs. - Expand and strengthen fundraising activities in partnership with Regional Engagement Officers, supporting income growth, knowledge-sharing, best practice, and compliance with governance and regulations. - Drive the strategic growth of community fundraising, maximising income from donations, merchandise, Lottery, and volunteer engagement. - Ensure your direct reports are supported in their career development, providing access to training and development opportunities as appropriate. The Candidate - Previous experience in a comparable role with line management experience of a small/large team - Experience of working with CRM databases including Raisers Edge IMPORTANT NOTE Please note applications are being considered on a rolling basis so do get in touch ASAP to find out more. Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Management Recruitment Group
Nottingham, Nottinghamshire
The University of Nottingham was founded on the vision and philanthropic spirit of Jesse Boot who, in 1928, donated the land that is now University Park. The vision of a university devoted to discovery, enterprise and the advancement of the human condition, combined with his lifelong commitment to improving health and wellbeing, remains intrinsic to the culture of the University today and will continue to underpin our future purpose. Our pioneering spirit and ambitious vision still resonates and drives our University today, as we strive to deliver an exceptional research led education to our 46,000 students, and to transform lives and societies around the globe through our world-leading research. The Director of Capital Projects is a member of the Estates & Facilities senior leadership team. They will be responsible for the day to day leadership and management of the Capital Projects team and the successful planning and delivery of the Estates capital projects programme in support of wider university strategy. Reporting to the Chief Property & Facilities Officer, the post holder will lead on the strategic planning and execution of the estates capital programme of circa £50m annually including a portfolio of 50+ small, medium and large-scale projects emanating from the university's 'Reshaping our Estate' programme and Estate Masterplan. The Capital Projects team needs to be responsive, agile and be able to consistently deliver projects on time and on budget, and that deliver the required business case outcomes. The post holder will have the responsibility and authority to implement a project delivery playbook and governance framework, liaising closely with the Chief Property & Facilities Officer, the Director of Estate Masterplanning and the Director of Estates Operations in addition to other senior leaders across the university. The successful candidate will bring demonstrable experience of leading large-scale projects and programmes within complex organisations at a senior, strategic level. With commercial and technical acumen honed in the construction industry, they will have a proven track record of managing capital projects teams and external supply chains across a diverse portfolio of projects. They will combine excellent communication and stakeholder engagement skills with a forward-thinking approach, championing innovation, sustainability, and modern methods of construction to deliver projects that shape the future of the University's estate. To arrange a confidential discussion, please contact our retained advisors Ben Duffill or Nicholas Coppard of The Management Recruitment Group. The closing date for this role is 11:59pm on Sunday 15th February 2026. Longlisting meetings with MRG via Teams are scheduled for w/c 16th February. 1st stage informal virtual sessions will be undertaken on Monday 2nd March with the formal interview on-campus scheduled for Tuesday 10th March 2026.
Jan 30, 2026
Full time
The University of Nottingham was founded on the vision and philanthropic spirit of Jesse Boot who, in 1928, donated the land that is now University Park. The vision of a university devoted to discovery, enterprise and the advancement of the human condition, combined with his lifelong commitment to improving health and wellbeing, remains intrinsic to the culture of the University today and will continue to underpin our future purpose. Our pioneering spirit and ambitious vision still resonates and drives our University today, as we strive to deliver an exceptional research led education to our 46,000 students, and to transform lives and societies around the globe through our world-leading research. The Director of Capital Projects is a member of the Estates & Facilities senior leadership team. They will be responsible for the day to day leadership and management of the Capital Projects team and the successful planning and delivery of the Estates capital projects programme in support of wider university strategy. Reporting to the Chief Property & Facilities Officer, the post holder will lead on the strategic planning and execution of the estates capital programme of circa £50m annually including a portfolio of 50+ small, medium and large-scale projects emanating from the university's 'Reshaping our Estate' programme and Estate Masterplan. The Capital Projects team needs to be responsive, agile and be able to consistently deliver projects on time and on budget, and that deliver the required business case outcomes. The post holder will have the responsibility and authority to implement a project delivery playbook and governance framework, liaising closely with the Chief Property & Facilities Officer, the Director of Estate Masterplanning and the Director of Estates Operations in addition to other senior leaders across the university. The successful candidate will bring demonstrable experience of leading large-scale projects and programmes within complex organisations at a senior, strategic level. With commercial and technical acumen honed in the construction industry, they will have a proven track record of managing capital projects teams and external supply chains across a diverse portfolio of projects. They will combine excellent communication and stakeholder engagement skills with a forward-thinking approach, championing innovation, sustainability, and modern methods of construction to deliver projects that shape the future of the University's estate. To arrange a confidential discussion, please contact our retained advisors Ben Duffill or Nicholas Coppard of The Management Recruitment Group. The closing date for this role is 11:59pm on Sunday 15th February 2026. Longlisting meetings with MRG via Teams are scheduled for w/c 16th February. 1st stage informal virtual sessions will be undertaken on Monday 2nd March with the formal interview on-campus scheduled for Tuesday 10th March 2026.
Office Manager - Sixth Form Claires Court School, Maidenhead SL6 6AW Full-time, Term-time plus (40 weeks) 40 hours per week , Monday to Friday Occasional evening or weekend work may be required to support School events 8.00am - 4.30pm (8.30am - 5.00pm considered for the right candidate) Competitive salary dependent on experience At Claires Court , our aim is to develop boys and girls to succeed in life. We achieve this through a strong and coherent learning philosophy - the Claires Court Essentials - underpinned by our Key Values, which help develop happy young people with deep feelings of self-worth and self-belief. We are now seeking to appoint an enthusiastic, caring and highly organised Office Manager to support our Sixth Form team. The Role The Office Manager provides day-to-day organisational, administrative and foundational pastoral support to the Sixth Form and supports the smooth running of mock and public examinations . A key and rewarding element of the role is acting as the Mental Health Champion for the Sixth Form . You will work closely with the Sixth Form Leadership Team , School Secretaries, Marketing and Admissions, ensuring a high standard of communication and positive experience for students and parents. Key Responsibilities Organisation and delivery of Sixth Form events, registration days and routine activities Confidential administrative and secretarial support to the Head of Sixth Form Daily student registration and attendance monitoring Communication with parents, including producing the weekly Sixth Form Bulletin Supporting UCAS administration and student academic tracking Supporting mock and public examinations, including deputising for the Sixth Form Exams Officer when required Pastoral support for students and acting as Mental Health Champion , including promoting wellbeing and reducing stigma Liaison with Marketing and Admissions to support new student recruitment, open days and parent engagement Safeguarding administration, incident logging and complaints handling General operational responsibilities including Fire Warden duties and GDPR compliance About You You will have: Experience as a School Secretary, Office Manager or in a similar role Strong literacy, numeracy, IT and organisational skills (degree-level education or equivalent experience welcomed) The ability to empathise with -year-olds in a Sixth Form environment A genuine interest in supporting student mental health and willingness to undertake relevant training High levels of discretion, professionalism and attention to detail The ability to work collaboratively as part of a supportive and forward-thinking team What We Offer A positive, supportive working environment Friendly and professional colleagues Ongoing professional development and training opportunities The opportunity to play a meaningful role in the lives of young people Please apply today closing date of 6th February 8am Other suitable skills and experience include Office Manager, Sixth Form Administrator, School Secretary, Pastoral Support Officer, Student Support Coordinator
Jan 30, 2026
Full time
Office Manager - Sixth Form Claires Court School, Maidenhead SL6 6AW Full-time, Term-time plus (40 weeks) 40 hours per week , Monday to Friday Occasional evening or weekend work may be required to support School events 8.00am - 4.30pm (8.30am - 5.00pm considered for the right candidate) Competitive salary dependent on experience At Claires Court , our aim is to develop boys and girls to succeed in life. We achieve this through a strong and coherent learning philosophy - the Claires Court Essentials - underpinned by our Key Values, which help develop happy young people with deep feelings of self-worth and self-belief. We are now seeking to appoint an enthusiastic, caring and highly organised Office Manager to support our Sixth Form team. The Role The Office Manager provides day-to-day organisational, administrative and foundational pastoral support to the Sixth Form and supports the smooth running of mock and public examinations . A key and rewarding element of the role is acting as the Mental Health Champion for the Sixth Form . You will work closely with the Sixth Form Leadership Team , School Secretaries, Marketing and Admissions, ensuring a high standard of communication and positive experience for students and parents. Key Responsibilities Organisation and delivery of Sixth Form events, registration days and routine activities Confidential administrative and secretarial support to the Head of Sixth Form Daily student registration and attendance monitoring Communication with parents, including producing the weekly Sixth Form Bulletin Supporting UCAS administration and student academic tracking Supporting mock and public examinations, including deputising for the Sixth Form Exams Officer when required Pastoral support for students and acting as Mental Health Champion , including promoting wellbeing and reducing stigma Liaison with Marketing and Admissions to support new student recruitment, open days and parent engagement Safeguarding administration, incident logging and complaints handling General operational responsibilities including Fire Warden duties and GDPR compliance About You You will have: Experience as a School Secretary, Office Manager or in a similar role Strong literacy, numeracy, IT and organisational skills (degree-level education or equivalent experience welcomed) The ability to empathise with -year-olds in a Sixth Form environment A genuine interest in supporting student mental health and willingness to undertake relevant training High levels of discretion, professionalism and attention to detail The ability to work collaboratively as part of a supportive and forward-thinking team What We Offer A positive, supportive working environment Friendly and professional colleagues Ongoing professional development and training opportunities The opportunity to play a meaningful role in the lives of young people Please apply today closing date of 6th February 8am Other suitable skills and experience include Office Manager, Sixth Form Administrator, School Secretary, Pastoral Support Officer, Student Support Coordinator
Location: Hybrid working between the Aldgate, London office and home. A great opportunity has arisen for a Policy and Public Affairs Officer to support our ambitious external affairs team as we influence national and regional policy, driving improvements in the prevention, diagnosis and treatment of respiratory conditions. Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment. We are looking for an ambitious and experienced policy and public affairs professional who can produce new ideas, inspire others in the team, and catalyse policy change that will benefit people with lung disease. You ll contribute to high quality policy products, identify new influencing opportunities, and deliver a programme of political engagement to ensure that lung health is on the political agenda. You ll have a strong political understanding, an excellent working knowledge of routes for influencing UK government and be skilled at tailoring campaign messages for different audiences. You ll be organised, a good communicator, and able to work both independently and collaboratively. You ll thrive in a fast-paced environment and be motivated by the opportunity to make a real impact on national lung health policy. As well as a competitive salary, you ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Jan 30, 2026
Full time
Location: Hybrid working between the Aldgate, London office and home. A great opportunity has arisen for a Policy and Public Affairs Officer to support our ambitious external affairs team as we influence national and regional policy, driving improvements in the prevention, diagnosis and treatment of respiratory conditions. Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment. We are looking for an ambitious and experienced policy and public affairs professional who can produce new ideas, inspire others in the team, and catalyse policy change that will benefit people with lung disease. You ll contribute to high quality policy products, identify new influencing opportunities, and deliver a programme of political engagement to ensure that lung health is on the political agenda. You ll have a strong political understanding, an excellent working knowledge of routes for influencing UK government and be skilled at tailoring campaign messages for different audiences. You ll be organised, a good communicator, and able to work both independently and collaboratively. You ll thrive in a fast-paced environment and be motivated by the opportunity to make a real impact on national lung health policy. As well as a competitive salary, you ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Customer Relations Officer Pudsey, LS28 (Maternity cover, 12-month FTC) Join our Customer Relations team as a Customer Relations Officer where you will be responsible for resolving complaints, fraud investigations and credit file queries in line with Lanterns policies, regulatory obligations and Consumer Duty. Salary: £26,910 Your benefits Taking a break: 25 days holiday rising annually to a maximum of 28 days + all public holidays. Give yourself a little extra through our holiday buy scheme and paid special leave days to mark a special celebratory event. Financial support: exclusive retail discounts, candidate referral rewards, life insurance (x 4 salary) and an annual bonus of up to 10% of salary. Saving for your future: up to 8% employer contribution to your pension pot. Your wellbeing: Wellness programs, Corporate events, Cashback healthcare plan, Employee Assistance Program, and digital GP services. Personal career growth: Ongoing training and development opportunities. Recognition: Company values awards and loyalty awards to celebrate outstanding colleagues Supporting our community: Paid volunteering days in support of our main charitable partner. What you ll be doing Reporting to the Customer Relations Team Leader, you will focus on delivering good outcomes for customers by treating them fairly, providing clear communication and addressing their needs efficiently. You will follow DISP, CONC, FCA, GDPR & FOS regulations, ensuring all processes align with best practices. You will thoroughly investigate customer concerns, document findings, and deliver resolutions that meet regulatory standards and the principals of fairness. You will also identify and report root causes, helping Lantern continuously improve its processes to prevent repeat issues and enhance the overall customer experience. A bit about you Minimum 2 years experience in a complaints role with a financial services business. Solid understanding of FCA DISP rules, with particular reference to DISP 1.4 and DISP 1.6. Excellent written and verbal communications skills. Ability to interpret and analyse information. Excellent investigatory skills. Ability to prioritise own workloads. Adaptable to change. A bit about Lantern We re excited to be opening our prestigious new offices in Leeds city centre as we continue to grow as a company. With 3 offices across the UK already and soon to grow our estate, now is the time to be joining us in our exciting journey. Our focus is to provide customers with a great experience as we support them to freedom from debt and providing client services on an outsource basis to support their direct customers who have found themselves in financial difficulty. We re proud to be known as a safe pair of hands, winning many accolades including Investor in Customers and Investors in People GOLD as well as lots of other industry awards for innovation, engagement and customer service. Have a read of our Trust Pilot reviews on what customers say about us, but also for you, you ll want to know what it s like to work at Lantern so take a look at Glassdoor or Indeed to see what colleagues are saying too! We re committed to equality, diversity and inclusion so we ll collect your data for monitoring purposes. All offers of employment will be subject to satisfactory background checks, including but not limited to; employment references, a DBS (basic) and a credit file search.
Jan 30, 2026
Contractor
Customer Relations Officer Pudsey, LS28 (Maternity cover, 12-month FTC) Join our Customer Relations team as a Customer Relations Officer where you will be responsible for resolving complaints, fraud investigations and credit file queries in line with Lanterns policies, regulatory obligations and Consumer Duty. Salary: £26,910 Your benefits Taking a break: 25 days holiday rising annually to a maximum of 28 days + all public holidays. Give yourself a little extra through our holiday buy scheme and paid special leave days to mark a special celebratory event. Financial support: exclusive retail discounts, candidate referral rewards, life insurance (x 4 salary) and an annual bonus of up to 10% of salary. Saving for your future: up to 8% employer contribution to your pension pot. Your wellbeing: Wellness programs, Corporate events, Cashback healthcare plan, Employee Assistance Program, and digital GP services. Personal career growth: Ongoing training and development opportunities. Recognition: Company values awards and loyalty awards to celebrate outstanding colleagues Supporting our community: Paid volunteering days in support of our main charitable partner. What you ll be doing Reporting to the Customer Relations Team Leader, you will focus on delivering good outcomes for customers by treating them fairly, providing clear communication and addressing their needs efficiently. You will follow DISP, CONC, FCA, GDPR & FOS regulations, ensuring all processes align with best practices. You will thoroughly investigate customer concerns, document findings, and deliver resolutions that meet regulatory standards and the principals of fairness. You will also identify and report root causes, helping Lantern continuously improve its processes to prevent repeat issues and enhance the overall customer experience. A bit about you Minimum 2 years experience in a complaints role with a financial services business. Solid understanding of FCA DISP rules, with particular reference to DISP 1.4 and DISP 1.6. Excellent written and verbal communications skills. Ability to interpret and analyse information. Excellent investigatory skills. Ability to prioritise own workloads. Adaptable to change. A bit about Lantern We re excited to be opening our prestigious new offices in Leeds city centre as we continue to grow as a company. With 3 offices across the UK already and soon to grow our estate, now is the time to be joining us in our exciting journey. Our focus is to provide customers with a great experience as we support them to freedom from debt and providing client services on an outsource basis to support their direct customers who have found themselves in financial difficulty. We re proud to be known as a safe pair of hands, winning many accolades including Investor in Customers and Investors in People GOLD as well as lots of other industry awards for innovation, engagement and customer service. Have a read of our Trust Pilot reviews on what customers say about us, but also for you, you ll want to know what it s like to work at Lantern so take a look at Glassdoor or Indeed to see what colleagues are saying too! We re committed to equality, diversity and inclusion so we ll collect your data for monitoring purposes. All offers of employment will be subject to satisfactory background checks, including but not limited to; employment references, a DBS (basic) and a credit file search.
ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.
Jan 29, 2026
Full time
ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.
Dorset Police/ Devon and Cornwall Police
Exeter, Devon
ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.
Jan 29, 2026
Full time
ICT Mobile Communications Manager Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum Type of employment: Permanent About the role: As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police. Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers. You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography. This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029. Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties? Please be advised that interviews will take place Wednesday 4th/Thursday 5th March 2026. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon & Cornwall Police, please click apply to be redirected to our website to complete your application. The closing date for applications is 19/02/2026, 12:00.
About the role At Compassion UK, we believe in the God-given potential of every child. As our new Social Media Officer , you ll play a vital role in sharing powerful stories that inspire action and deepen connection with our mission to release children from poverty in Jesus name. You ll be part of a vibrant, faith-driven team that values collaboration, creativity and purpose. From crafting compelling content to capturing real-time moments at events, your work will help bring our message to life across platforms like Instagram, TikTok, Facebook, LinkedIn and more. Whether it s amplifying the voices of our ambassadors, engaging with supporters, or responding to global moments with care and clarity, your voice will help shape how we show up in the world. As our Social Media Officer, your work will be dynamic, creative and deeply meaningful. Here s how you ll make a difference: Champion our mission through digital storytelling: You ll craft and share compelling content that brings Compassion s mission to life, whether it s a powerful testimony, a behind-the-scenes moment, or a real-time update from an event. Lead our social media presence with purpose: From Facebook to TikTok, you ll manage and grow our platforms creatively and carefully, ensuring every post reflects our values and connects with hearts. Shape strategy and spark engagement: You ll help shape our social media strategy, aligning it with our wider goals. You ll also monitor performance, share insights, and adapt content to keep it fresh, relevant and impactful. Create content that moves people: You ll produce short-form videos, graphics, and written posts that inspire action and deepen connection. You ll also capture and edit real-time content at events and key moments. Collaborate across teams and with influencers: You ll work closely with internal teams and external partners to amplify our message, support campaigns, and explore new ways to engage audiences. Respond with wisdom and grace: In moments of crisis or opportunity, you ll help shape our voice by responding with clarity, compassion, and confidence. What You ll Bring: A foundation of experience. You have at least two years of experience managing social media content and channels in a professional setting, ideally within a charity or organisational context. A gift for communication. You write and speak with clarity, warmth and purpose. You know how to adapt your tone to different audiences and create content that connects deeply. Creative storytelling skills. You re confident in capturing and editing short-form videos, photos and graphics that bring stories to life and reflect the heart of our mission. Confidence with creative tools. You re familiar with tools like Canva, Adobe Creative Suite, CapCut or Premiere Pro and can use them to create engaging, on-brand content. Strong organisational ability. You can manage multiple projects with care and attention and are comfortable working with agencies or freelancers to bring ideas to life. A heart for learning and growth. You re curious about how social media is evolving and enjoy exploring new ways to share stories and engage supporters. Attention to detail and admin skills. You re confident using Microsoft Office, managing budgets and reporting on performance with accuracy and insight. A collaborative spirit. You enjoy working with others, bring a positive attitude to your team, and are ready to take initiative when needed. Personally committed to the Christian faith. There s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion s ethos and help others to experience, explore and express the faith-based motivation of our work. You can read more about this in our Policy on Posts to be Held by Christians. Location, hours, how to apply and more Location: Compassion House, Fleet, Hampshire (Office-based contract) Hours: 35 hours per week (Full-time) Please submit your application as early as possible. Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date. Key Dates Please Plan Ahead Application deadline: 22 February 2026 1st Round Interviews: 9 - 11 March 2026 Assessment Tasks As part of our recruitment process, assessment tasks are required. Should you progress beyond the shortlisting stage, we will ask you to complete a task for the panel to assess.
Jan 29, 2026
Full time
About the role At Compassion UK, we believe in the God-given potential of every child. As our new Social Media Officer , you ll play a vital role in sharing powerful stories that inspire action and deepen connection with our mission to release children from poverty in Jesus name. You ll be part of a vibrant, faith-driven team that values collaboration, creativity and purpose. From crafting compelling content to capturing real-time moments at events, your work will help bring our message to life across platforms like Instagram, TikTok, Facebook, LinkedIn and more. Whether it s amplifying the voices of our ambassadors, engaging with supporters, or responding to global moments with care and clarity, your voice will help shape how we show up in the world. As our Social Media Officer, your work will be dynamic, creative and deeply meaningful. Here s how you ll make a difference: Champion our mission through digital storytelling: You ll craft and share compelling content that brings Compassion s mission to life, whether it s a powerful testimony, a behind-the-scenes moment, or a real-time update from an event. Lead our social media presence with purpose: From Facebook to TikTok, you ll manage and grow our platforms creatively and carefully, ensuring every post reflects our values and connects with hearts. Shape strategy and spark engagement: You ll help shape our social media strategy, aligning it with our wider goals. You ll also monitor performance, share insights, and adapt content to keep it fresh, relevant and impactful. Create content that moves people: You ll produce short-form videos, graphics, and written posts that inspire action and deepen connection. You ll also capture and edit real-time content at events and key moments. Collaborate across teams and with influencers: You ll work closely with internal teams and external partners to amplify our message, support campaigns, and explore new ways to engage audiences. Respond with wisdom and grace: In moments of crisis or opportunity, you ll help shape our voice by responding with clarity, compassion, and confidence. What You ll Bring: A foundation of experience. You have at least two years of experience managing social media content and channels in a professional setting, ideally within a charity or organisational context. A gift for communication. You write and speak with clarity, warmth and purpose. You know how to adapt your tone to different audiences and create content that connects deeply. Creative storytelling skills. You re confident in capturing and editing short-form videos, photos and graphics that bring stories to life and reflect the heart of our mission. Confidence with creative tools. You re familiar with tools like Canva, Adobe Creative Suite, CapCut or Premiere Pro and can use them to create engaging, on-brand content. Strong organisational ability. You can manage multiple projects with care and attention and are comfortable working with agencies or freelancers to bring ideas to life. A heart for learning and growth. You re curious about how social media is evolving and enjoy exploring new ways to share stories and engage supporters. Attention to detail and admin skills. You re confident using Microsoft Office, managing budgets and reporting on performance with accuracy and insight. A collaborative spirit. You enjoy working with others, bring a positive attitude to your team, and are ready to take initiative when needed. Personally committed to the Christian faith. There s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion s ethos and help others to experience, explore and express the faith-based motivation of our work. You can read more about this in our Policy on Posts to be Held by Christians. Location, hours, how to apply and more Location: Compassion House, Fleet, Hampshire (Office-based contract) Hours: 35 hours per week (Full-time) Please submit your application as early as possible. Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date. Key Dates Please Plan Ahead Application deadline: 22 February 2026 1st Round Interviews: 9 - 11 March 2026 Assessment Tasks As part of our recruitment process, assessment tasks are required. Should you progress beyond the shortlisting stage, we will ask you to complete a task for the panel to assess.
