Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across Greater Manchester. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 29, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across Greater Manchester. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 29, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. PNSO Data Officer Location: Netley, Hampshire Contract: Full-Time, Contract (6 Months) Hours: 37 hours per week, Monday to Friday Pay Rate: 15.72 per hour Start Date: ASAP Parking Available: Yes On-Site Catering: Yes About the Role We are currently seeking an experienced and detail-oriented PNSO Data Officer to join a busy policing support environment on a six-month temporary contract. This is an excellent opportunity for an individual with previous policing experience and extensive knowledge of national police databases. The successful candidate will play a vital role in maintaining the integrity, accuracy, and governance of critical national policing systems while supporting operational investigations and national initiatives. Working within a specialist team, you will be responsible for managing and maintaining national policing databases, ensuring compliance with national operating standards, legislation, and information governance requirements. Key Responsibilities Manage and maintain national policing databases and associated infrastructure. Process requests relating to sensitive police information in accordance with national operating standards and legislation. Conduct detailed assessments of data to support investigations and operational policing requirements. Ensure compliance with national standards relating to information retention, disclosure, and management. Carry out quality assurance reviews and testing processes to maintain data accuracy and integrity. Identify risks associated with data quality, access, or information sharing and provide recommendations for improvement. Produce reports outlining findings, risks, and corrective actions where necessary. Provide specialist advice and guidance to colleagues regarding national police systems and data governance. Support identity and access management processes, including administration of secure system access. Liaise with internal departments, external agencies, and partner organisations to support collaborative projects and national programmes. Maintain strict confidentiality when handling sensitive and intelligence-related information. Contribute to ongoing service improvements and ensure compliance with data protection and information governance policies. Essential Experience and Skills To be considered for this role, applicants must have: Previous experience working within a policing environment. Experience accessing and working with the following systems: PNC (Police National Computer) RMS (including record updates) PND (Police National Database) NABIS Experience supporting projects and delivering administrative or operational support. At least one year's experience working in a busy office environment using computerised data systems. Experience cross-referencing information across multiple complex systems. Strong record-keeping and quality assurance experience. Excellent attention to detail and analytical skills. Strong communication and stakeholder engagement abilities. The ability to handle sensitive and confidential information appropriately. Qualifications Essential: Educated to QCF Level 2 (including Maths and English) or equivalent experience. Desirable: RSA II qualification or equivalent. Additional Requirements Successful candidates will be required to undergo and maintain enhanced security vetting (SC/MV). A strong understanding of data protection principles and GDPR requirements is essential. Ability to work fully office-based from the Netley location. Immediate or short-notice availability is highly desirable. What's on Offer? Competitive hourly rate of 15.72 per hour Full-time Monday to Friday working pattern Free on-site parking On-site catering facilities Opportunity to work within a specialist policing support function Gain valuable experience supporting national policing systems and operational investigations If you have previous policing experience, strong database management skills, and knowledge of national police systems, we would like to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
University of the Built Environment
Reading, Oxfordshire
Apprenticeship Outcomes Manager Full time (35 hrs/wk), fixed term for up to 14 months (maternity cover) Split place of work between Horizons (Reading, Berkshire) and Home Salary range £36,000 to £38,000 pa plus benefits We are seeking an experienced individual with a strong background in monitoring and reviewing apprentice progress to join our fast paced and rewarding Apprenticeship Outcomes team. As an Apprenticeship Outcomes Manager, you will manage and continuously improve the achievement, retention and success of one or more of the University's apprenticeship programmes. You will work closely with employers, apprentices, and University teams, proactively identifying and mitigating risks to progress, achievement, and timely completion. You will also have the opportunity to line manage a team of Apprenticeship Outcomes Officers, ensuring they are well supported, motivated, and consistently deliver a high quality service. This is an excellent opportunity to make a meaningful impact on apprentice success while shaping and enhancing the delivery of apprenticeship programmes. Your accountabilities and responsibilities include: Lead the successful outcomes for allocated apprenticeship programme(s), embedding a culture of continuous improvement to maximise achievement, retention and timely completion Ensure allocated programme(s) meet employer needs and expectations Monitor and report on performance against institutional objectives and key performance indicators (KPIs) for allocated apprenticeship programme(s) Lead and oversee apprentice induction activities for allocated apprenticeship programme(s), ensuring apprentices are effectively onboarded and supported from the start of their journey Our main requirements: Experience monitoring and reviewing apprentice progress Knowledge of Safeguarding and Prevent Duty requirements Ability to motivate and support your team achieve and develop personally Effective time management and organisational skills with a strong attention to detail At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site. Vacancy closes on Wednesday 08 July 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Jun 29, 2026
Full time
Apprenticeship Outcomes Manager Full time (35 hrs/wk), fixed term for up to 14 months (maternity cover) Split place of work between Horizons (Reading, Berkshire) and Home Salary range £36,000 to £38,000 pa plus benefits We are seeking an experienced individual with a strong background in monitoring and reviewing apprentice progress to join our fast paced and rewarding Apprenticeship Outcomes team. As an Apprenticeship Outcomes Manager, you will manage and continuously improve the achievement, retention and success of one or more of the University's apprenticeship programmes. You will work closely with employers, apprentices, and University teams, proactively identifying and mitigating risks to progress, achievement, and timely completion. You will also have the opportunity to line manage a team of Apprenticeship Outcomes Officers, ensuring they are well supported, motivated, and consistently deliver a high quality service. This is an excellent opportunity to make a meaningful impact on apprentice success while shaping and enhancing the delivery of apprenticeship programmes. Your accountabilities and responsibilities include: Lead the successful outcomes for allocated apprenticeship programme(s), embedding a culture of continuous improvement to maximise achievement, retention and timely completion Ensure allocated programme(s) meet employer needs and expectations Monitor and report on performance against institutional objectives and key performance indicators (KPIs) for allocated apprenticeship programme(s) Lead and oversee apprentice induction activities for allocated apprenticeship programme(s), ensuring apprentices are effectively onboarded and supported from the start of their journey Our main requirements: Experience monitoring and reviewing apprentice progress Knowledge of Safeguarding and Prevent Duty requirements Ability to motivate and support your team achieve and develop personally Effective time management and organisational skills with a strong attention to detail At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site. Vacancy closes on Wednesday 08 July 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
University of the Built Environment
Reading, Oxfordshire
Executive Assistant Full time, permanent Based Horizons (Reading, Berkshire) with two days per week working from home Salary £34,000 FTE pa This is a high-level professional and fast-paced role within our ambitious university, where you will take responsibility for delivering effective and efficient support to the Chief Operating Officer (COO). You will take a proactive approach to coordinating and directly supporting the work of the COO and their interactions with other members of the Executive, the Senior Leadership Team and their wider departments. You will also work with fellow Executive Assistants, as well as providing support to the COO's direct reports, aiding them in the delivery of their duties. You must: Have relevant experience in an EA or administration role supporting senior staff. Be able to professionally and confidently handle a busy and varied workload, which is sometimes pressured requiring task switching. Be digitally competent with strong communication skills, including report writing. Be on board with our behaviours and committed to delivering positive outcomes for our students. At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site. Vacancy closes on Wednesday 08 July 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Jun 29, 2026
Full time
Executive Assistant Full time, permanent Based Horizons (Reading, Berkshire) with two days per week working from home Salary £34,000 FTE pa This is a high-level professional and fast-paced role within our ambitious university, where you will take responsibility for delivering effective and efficient support to the Chief Operating Officer (COO). You will take a proactive approach to coordinating and directly supporting the work of the COO and their interactions with other members of the Executive, the Senior Leadership Team and their wider departments. You will also work with fellow Executive Assistants, as well as providing support to the COO's direct reports, aiding them in the delivery of their duties. You must: Have relevant experience in an EA or administration role supporting senior staff. Be able to professionally and confidently handle a busy and varied workload, which is sometimes pressured requiring task switching. Be digitally competent with strong communication skills, including report writing. Be on board with our behaviours and committed to delivering positive outcomes for our students. At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site. Vacancy closes on Wednesday 08 July 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Prospectus is delighted to be supporting a national financial support charity in the search for a Trusts and Foundations Officer. This organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity. The Trusts and Foundations Officer willm be joining a collaborative team and supporting on securing income from existing and new relationships with trusts and foundations. This will including managing a portfolio of donors capable of giving under £10k, as well as working and supporting on grant applications of £10k-£50k levels. This is a really great development opportunity for someone with some fundraising experience and an interest in trusts and foundations fundraising. With the support and mentorship of the team and excellent manager, this role will work towards a team target and get to develop new relationships. To be successful as the Trusts and Foundations Officer you will have experience and knowledge of fundraising, and ideally had some connection to trusts and foundations fundraising. This person will need to demonstrate good engagement skills through writing and relationship building, and be open to working both autonomously and as a team. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Rhiannon Mehta at Prospectus. If you are interested in applying to this leadership position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Jun 29, 2026
Full time
Prospectus is delighted to be supporting a national financial support charity in the search for a Trusts and Foundations Officer. This organisation is a national charity tackling financial insecurity and its structural causes. They support people facing financial hardship to access the resources and opportunities they need to thrive, while working to challenge stigma and change the systems that drive financial insecurity. The Trusts and Foundations Officer willm be joining a collaborative team and supporting on securing income from existing and new relationships with trusts and foundations. This will including managing a portfolio of donors capable of giving under £10k, as well as working and supporting on grant applications of £10k-£50k levels. This is a really great development opportunity for someone with some fundraising experience and an interest in trusts and foundations fundraising. With the support and mentorship of the team and excellent manager, this role will work towards a team target and get to develop new relationships. To be successful as the Trusts and Foundations Officer you will have experience and knowledge of fundraising, and ideally had some connection to trusts and foundations fundraising. This person will need to demonstrate good engagement skills through writing and relationship building, and be open to working both autonomously and as a team. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Rhiannon Mehta at Prospectus. If you are interested in applying to this leadership position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend, Mid Glamorgan
37 hours per week Temporary up to 31 March 2027 Communities for Work Plus (CfW+) supports participants who are experiencing poverty, to work towards a more sustainable employment position through specialist support and mentoring available for participants who are not eligible for alternative funding. This role will predominantly focus on delivery within the Llynfi Valley area. You will be responsible for building and maintaining strong, effective relationships with a wide range of employers, including micro businesses, sole traders, SMEs, social enterprises, charities and other organisations. The aim is to create and secure meaningful opportunities for participants, including work experience placements, sector-specific work tasters, and employment opportunities, including new job roles. Flexibility will be essential, as engagement activities may take place during evenings and weekends. You should have proven experience of working in partnership settings and within communities facing significant challenges. A strong understanding of the barriers to employment faced by individuals experiencing economic hardship is required, along with an appreciation of the positive impact that sustainable employment can provide. The Bridgend Employability Programme is committed to tackling poverty, whether experienced in or out of work, and to improving outcomes for local people. Do you want to join us? The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. A valid driving licence is requirement for this post. Closing Date: 01 July 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Jun 29, 2026
Full time
37 hours per week Temporary up to 31 March 2027 Communities for Work Plus (CfW+) supports participants who are experiencing poverty, to work towards a more sustainable employment position through specialist support and mentoring available for participants who are not eligible for alternative funding. This role will predominantly focus on delivery within the Llynfi Valley area. You will be responsible for building and maintaining strong, effective relationships with a wide range of employers, including micro businesses, sole traders, SMEs, social enterprises, charities and other organisations. The aim is to create and secure meaningful opportunities for participants, including work experience placements, sector-specific work tasters, and employment opportunities, including new job roles. Flexibility will be essential, as engagement activities may take place during evenings and weekends. You should have proven experience of working in partnership settings and within communities facing significant challenges. A strong understanding of the barriers to employment faced by individuals experiencing economic hardship is required, along with an appreciation of the positive impact that sustainable employment can provide. The Bridgend Employability Programme is committed to tackling poverty, whether experienced in or out of work, and to improving outcomes for local people. Do you want to join us? The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. A valid driving licence is requirement for this post. Closing Date: 01 July 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process. Skills and experience: Experience of success working in an income collection environment. Experience using housing management and income collection systems. Experience producing reports for a range of stakeholders. Ability to build strong relationships, influence effectively and communicate clearly. Ability to interpret and apply policies and procedures in real operational contexts. Strong analytical skills, including creating and verifying reporting and monitoring tools. Proven ability to design new processes that deliver measurable improvements. 20.06 ph PAYE or 26.51 ph Umbrella
Jun 28, 2026
Seasonal
Large Housing Association requires a Tenant Arrears Officer to oversee the former tenant accounts process; facilitating the process, working with stakeholders to do so. Responsibilities: Maximise the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants. Identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process. Skills and experience: Experience of success working in an income collection environment. Experience using housing management and income collection systems. Experience producing reports for a range of stakeholders. Ability to build strong relationships, influence effectively and communicate clearly. Ability to interpret and apply policies and procedures in real operational contexts. Strong analytical skills, including creating and verifying reporting and monitoring tools. Proven ability to design new processes that deliver measurable improvements. 20.06 ph PAYE or 26.51 ph Umbrella
Finance Officer - Grants / Projects, Durham Your new company Hays are delighted to be working with a faith-based charitable organisation in the North East is seeking a highly capable Project Finance Officer to take a leading role in managing, monitoring and reporting on a portfolio of grant-funded projects. This is an excellent opportunity for a finance professional who enjoys variety, autonomy, stakeholder engagement and meaningful work that directly supports community-focused initiatives. Your new role Role SummaryThe Project Finance Officer will oversee the financial management of externally funded projects, ensuring accurate reporting, budgeting, forecasting and compliance with funding requirements. You will work closely with project leads, senior managers, community partners and internal finance colleagues to ensure financial information is timely, reliable and aligned with organisational policies.This role is ideal for someone who enjoys both detailed financial work and building supportive relationships with non-financial stakeholders.Key Responsibilities Lead project financial reporting to internal boards, committees and stakeholder groups, shaping the style and content of reports. Support funding applications by preparing financial information and submitting grant claims through relevant grant management systems. Manage grant claims from local project partners, ensuring accuracy, eligibility and compliance with internal financial regulations. Advise and support community partners in preparing eligible claims, including occasional site visits. Maintain accurate project accounting using restricted fund and project accounting principles. Monitor and report against project budgets, investigating variances and liaising with budget holders. Set up new projects and manage approved budget changes within the accounting system. Coordinate project budget submissions and ensure alignment with funding agreements. Produce forecasts and financial commentary for senior leadership and governance boards. Contribute to process improvements within the finance and transformation teams. Provide wider finance team support including year-end preparation, budget setting and cover during staff absence. What you'll need to succeed AAT Qualified or nearing qualification, or studying towards CIMA, ACCA or ACA Advanced Excel skills - majority of the reporting is in Excel Experience of process improvement Experience of database management What you'll get in return You will be offered a full-time, permanent contract, with access to hybrid working and free on-site parking. Further benefits will be discussed on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 28, 2026
Full time
Finance Officer - Grants / Projects, Durham Your new company Hays are delighted to be working with a faith-based charitable organisation in the North East is seeking a highly capable Project Finance Officer to take a leading role in managing, monitoring and reporting on a portfolio of grant-funded projects. This is an excellent opportunity for a finance professional who enjoys variety, autonomy, stakeholder engagement and meaningful work that directly supports community-focused initiatives. Your new role Role SummaryThe Project Finance Officer will oversee the financial management of externally funded projects, ensuring accurate reporting, budgeting, forecasting and compliance with funding requirements. You will work closely with project leads, senior managers, community partners and internal finance colleagues to ensure financial information is timely, reliable and aligned with organisational policies.This role is ideal for someone who enjoys both detailed financial work and building supportive relationships with non-financial stakeholders.Key Responsibilities Lead project financial reporting to internal boards, committees and stakeholder groups, shaping the style and content of reports. Support funding applications by preparing financial information and submitting grant claims through relevant grant management systems. Manage grant claims from local project partners, ensuring accuracy, eligibility and compliance with internal financial regulations. Advise and support community partners in preparing eligible claims, including occasional site visits. Maintain accurate project accounting using restricted fund and project accounting principles. Monitor and report against project budgets, investigating variances and liaising with budget holders. Set up new projects and manage approved budget changes within the accounting system. Coordinate project budget submissions and ensure alignment with funding agreements. Produce forecasts and financial commentary for senior leadership and governance boards. Contribute to process improvements within the finance and transformation teams. Provide wider finance team support including year-end preparation, budget setting and cover during staff absence. What you'll need to succeed AAT Qualified or nearing qualification, or studying towards CIMA, ACCA or ACA Advanced Excel skills - majority of the reporting is in Excel Experience of process improvement Experience of database management What you'll get in return You will be offered a full-time, permanent contract, with access to hybrid working and free on-site parking. Further benefits will be discussed on application. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Customer Service Membership Officer Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working at a leading London based Institute - with stunning West-End offices. Key Responsibilities Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. About You You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Jun 28, 2026
Seasonal
Customer Service Membership Officer Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working at a leading London based Institute - with stunning West-End offices. Key Responsibilities Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. About You You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 29/06/2026 Please note this role is a fixed term contract until 18/12/2026 Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across West Yorkshire. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 28, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 29/06/2026 Please note this role is a fixed term contract until 18/12/2026 Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across West Yorkshire. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Resident Liaison Officer (RLO) / Customer Liaison Officer (CLO) Retrofit & Decarbonisation Location: Ashford Salary: Competitive Benefits Contract: Month Fixed-Term Contract (with the opportunity to become permanent) Are you an experienced Resident Liaison Officer or Customer Liaison Officer with a passion for delivering excellent customer service? We're working with a leading contractor delivering large-scale retrofit and decarbonisation programmes across the social housing sector. Due to continued growth, they're looking to appoint an RLO/CLO to act as the key point of contact between residents, site teams and the client, ensuring projects are delivered with minimal disruption and an exceptional customer experience. This is an excellent opportunity to join a growing business at the forefront of sustainable housing improvements, with genuine opportunities for long-term career progression. The Role As the Resident Liaison Officer, you'll play a vital role in ensuring residents are informed, supported and engaged throughout the delivery of retrofit works. Working closely with Site Managers, Project Managers and Housing Association partners, you'll build positive relationships with residents, proactively manage expectations and resolve any issues that arise during the programme. Key responsibilities include: Acting as the main point of contact for residents throughout the lifecycle of retrofit and decarbonisation projects. Communicating project timelines, upcoming works and any changes to programme. Carrying out resident consultations, property visits and pre-start meetings. Supporting vulnerable residents by identifying additional needs and ensuring appropriate measures are in place. Managing resident enquiries, concerns and complaints, ensuring they are resolved professionally and promptly. Coordinating access appointments with residents and site teams. Working closely with Site Managers and subcontractors to minimise disruption and maintain high levels of customer satisfaction. Maintaining accurate records of resident communications, access arrangements and customer feedback. Supporting Housing Association clients by providing regular updates on resident engagement and project progress. Assisting with customer satisfaction surveys and driving continuous service improvements. About You We're keen to speak with candidates who have: Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, refurbishment or retrofit. Excellent communication and interpersonal skills with the ability to build trust and rapport with residents. Experience working in occupied properties and managing customer expectations during construction works. A calm, empathetic and solutions-focused approach when dealing with sensitive situations. Strong organisational skills and the ability to manage multiple priorities. Experience maintaining accurate records and producing reports. Good IT skills, including Microsoft Office. Full UK Driving Licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful retrofit and decarbonisation projects that improve residents' homes. Supportive and collaborative working environment. Long-term pipeline of work with the opportunity to secure a permanent role. Ongoing training and opportunities for career progression. If you're passionate about delivering exceptional customer service and enjoy making a positive difference to local communities, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
Jun 28, 2026
Full time
Resident Liaison Officer (RLO) / Customer Liaison Officer (CLO) Retrofit & Decarbonisation Location: Ashford Salary: Competitive Benefits Contract: Month Fixed-Term Contract (with the opportunity to become permanent) Are you an experienced Resident Liaison Officer or Customer Liaison Officer with a passion for delivering excellent customer service? We're working with a leading contractor delivering large-scale retrofit and decarbonisation programmes across the social housing sector. Due to continued growth, they're looking to appoint an RLO/CLO to act as the key point of contact between residents, site teams and the client, ensuring projects are delivered with minimal disruption and an exceptional customer experience. This is an excellent opportunity to join a growing business at the forefront of sustainable housing improvements, with genuine opportunities for long-term career progression. The Role As the Resident Liaison Officer, you'll play a vital role in ensuring residents are informed, supported and engaged throughout the delivery of retrofit works. Working closely with Site Managers, Project Managers and Housing Association partners, you'll build positive relationships with residents, proactively manage expectations and resolve any issues that arise during the programme. Key responsibilities include: Acting as the main point of contact for residents throughout the lifecycle of retrofit and decarbonisation projects. Communicating project timelines, upcoming works and any changes to programme. Carrying out resident consultations, property visits and pre-start meetings. Supporting vulnerable residents by identifying additional needs and ensuring appropriate measures are in place. Managing resident enquiries, concerns and complaints, ensuring they are resolved professionally and promptly. Coordinating access appointments with residents and site teams. Working closely with Site Managers and subcontractors to minimise disruption and maintain high levels of customer satisfaction. Maintaining accurate records of resident communications, access arrangements and customer feedback. Supporting Housing Association clients by providing regular updates on resident engagement and project progress. Assisting with customer satisfaction surveys and driving continuous service improvements. About You We're keen to speak with candidates who have: Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, refurbishment or retrofit. Excellent communication and interpersonal skills with the ability to build trust and rapport with residents. Experience working in occupied properties and managing customer expectations during construction works. A calm, empathetic and solutions-focused approach when dealing with sensitive situations. Strong organisational skills and the ability to manage multiple priorities. Experience maintaining accurate records and producing reports. Good IT skills, including Microsoft Office. Full UK Driving Licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful retrofit and decarbonisation projects that improve residents' homes. Supportive and collaborative working environment. Long-term pipeline of work with the opportunity to secure a permanent role. Ongoing training and opportunities for career progression. If you're passionate about delivering exceptional customer service and enjoy making a positive difference to local communities, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
Closing Date: Sunday 12th July 2026. Interview Date: Wednesday 29th July 2026. About the Role We are looking for a skilled and motivated individual to lead our engagement with the Senedd (Welsh Parliament) and support corporate policy work across the organisation. This is a key role that ensures local government views are effectively represented at national level. You will provide advice, coordinate policy input, and maintain strong relationships with stakeholders including elected members and officials. Key Responsibilities: Lead engagement with the Senedd and act as the main point of contact Coordinate responses to requests for information, evidence and briefings Monitor Senedd activity and provide updates to colleagues and members Analyse legislation and policy developments affecting local government Prepare clear, evidence-based briefings and reports Build relationships with stakeholders across government and partner organisations Support internal corporate policy functions and manage staff Apply Now! For an initial discussion about the role and the organisation, please contact Paula Walters, Chief Officer - Corporate Policy and Services at The Association welcomes applications in English or Welsh The successful candidate will be required to provide evidence of identity and eligibility to work in the UK. The WLGA does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. The Association is an Equal Opportunities Employer. Dyddiad Cau: Dydd Sul 12 Gorffennaf 2026. Dyddiad y Cyfweliad: Dydd Mercher 29 Gorffennaf 202. Ynglŷn â'r Swydd Rydym yn chwilio am unigolyn medrus a brwdfrydig i arwain ein gwaith ymgysylltu â'r Senedd ac i gefnogi gwaith polisi corfforaethol ar draws y sefydliad. Mae hon yn rôl allweddol i sicrhau bod safbwyntiau llywodraeth leol yn cael eu cynrychioli'n effeithiol ar lefel genedlaethol. Byddwch yn darparu cyngor, yn cydlynu mewnbwn polisi ac yn adeiladu perthnasoedd cryf â rhanddeiliaid, gan gynnwys aelodau etholedig a swyddogion Prif Gyfrifoldebau: Arwain y gwaith o ymgysylltu â'r Senedd a gweithredu fel y prif bwynt cyswllt Cydlynu ymatebion i geisiadau am wybodaeth, tystiolaeth a briffiau Monitro gweithgarwch y Senedd a rhannu diweddariadau Dadansoddi deddfwriaeth a datblygiadau polisi sy'n effeithio ar lywodraeth leol Paratoi briffiau a chrynodebau clir sy'n seiliedig ar dystiolaeth Adeiladu a chynnal perthnasoedd gyda rhanddeiliaid allweddol Cefnogi swyddogaethau polisi corfforaethol a rheoli staff Gwnewch gais Rŵan! I gael sgwrs gychwynnol ynglŷn â'r swydd a'r sefydliad, cysylltwch â Paula Walters, Prif Swyddog Polisi a Gwasanaethau Corfforaethol ar Fe fydd CLILC yn croesawu ceisiadau yn Gymraeg neu Saesneg Bydd yn ofynnol i'r ymgeisydd llwyddiannus ddarparu tystiolaeth o hunaniaeth a chymhwysedd i weithio yn y DU. Nid yw Cymdeithas Llywodraeth Leol Cymru yn cymryd rhan yng Nghynllun Nawdd Fisa'r DU felly, bydd rhaid i ymgeiswyr ddarparu tystiolaeth o'u hawl i weithio yn y DU pe bai'n cael cynnig rôl gyda ni. Mae WLGA yn cyflogi ei staff yn ôl egwyddorion cyfleoedd cyfartal.
Jun 28, 2026
Seasonal
Closing Date: Sunday 12th July 2026. Interview Date: Wednesday 29th July 2026. About the Role We are looking for a skilled and motivated individual to lead our engagement with the Senedd (Welsh Parliament) and support corporate policy work across the organisation. This is a key role that ensures local government views are effectively represented at national level. You will provide advice, coordinate policy input, and maintain strong relationships with stakeholders including elected members and officials. Key Responsibilities: Lead engagement with the Senedd and act as the main point of contact Coordinate responses to requests for information, evidence and briefings Monitor Senedd activity and provide updates to colleagues and members Analyse legislation and policy developments affecting local government Prepare clear, evidence-based briefings and reports Build relationships with stakeholders across government and partner organisations Support internal corporate policy functions and manage staff Apply Now! For an initial discussion about the role and the organisation, please contact Paula Walters, Chief Officer - Corporate Policy and Services at The Association welcomes applications in English or Welsh The successful candidate will be required to provide evidence of identity and eligibility to work in the UK. The WLGA does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. The Association is an Equal Opportunities Employer. Dyddiad Cau: Dydd Sul 12 Gorffennaf 2026. Dyddiad y Cyfweliad: Dydd Mercher 29 Gorffennaf 202. Ynglŷn â'r Swydd Rydym yn chwilio am unigolyn medrus a brwdfrydig i arwain ein gwaith ymgysylltu â'r Senedd ac i gefnogi gwaith polisi corfforaethol ar draws y sefydliad. Mae hon yn rôl allweddol i sicrhau bod safbwyntiau llywodraeth leol yn cael eu cynrychioli'n effeithiol ar lefel genedlaethol. Byddwch yn darparu cyngor, yn cydlynu mewnbwn polisi ac yn adeiladu perthnasoedd cryf â rhanddeiliaid, gan gynnwys aelodau etholedig a swyddogion Prif Gyfrifoldebau: Arwain y gwaith o ymgysylltu â'r Senedd a gweithredu fel y prif bwynt cyswllt Cydlynu ymatebion i geisiadau am wybodaeth, tystiolaeth a briffiau Monitro gweithgarwch y Senedd a rhannu diweddariadau Dadansoddi deddfwriaeth a datblygiadau polisi sy'n effeithio ar lywodraeth leol Paratoi briffiau a chrynodebau clir sy'n seiliedig ar dystiolaeth Adeiladu a chynnal perthnasoedd gyda rhanddeiliaid allweddol Cefnogi swyddogaethau polisi corfforaethol a rheoli staff Gwnewch gais Rŵan! I gael sgwrs gychwynnol ynglŷn â'r swydd a'r sefydliad, cysylltwch â Paula Walters, Prif Swyddog Polisi a Gwasanaethau Corfforaethol ar Fe fydd CLILC yn croesawu ceisiadau yn Gymraeg neu Saesneg Bydd yn ofynnol i'r ymgeisydd llwyddiannus ddarparu tystiolaeth o hunaniaeth a chymhwysedd i weithio yn y DU. Nid yw Cymdeithas Llywodraeth Leol Cymru yn cymryd rhan yng Nghynllun Nawdd Fisa'r DU felly, bydd rhaid i ymgeiswyr ddarparu tystiolaeth o'u hawl i weithio yn y DU pe bai'n cael cynnig rôl gyda ni. Mae WLGA yn cyflogi ei staff yn ôl egwyddorion cyfleoedd cyfartal.
Position: Retail Security Officer Location: Helston Pay Rate: £16.20 per hour. (TSS operates on individual site-based rates) Hours: Various Shifts: Various We are recruiting Retail Security Officers to join our teams across Cornwall, with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long-term career. Already licensed? We have a range of roles ready for experienced officers across our sites. With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you. Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career. Your Time at Work As a Retail Security Officer your duties include: - Provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carry out Company Policy on loss prevention and ensure the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carry out all duties assigned by the client or manager to whom you are responsible - Ensure site knowledge is kept up to date and developments at local level are identified - Understand and implement any Fire and Safety evacuation procedures - Assist, if required by the Client, with staff and contractor searches - Ensure that the Security base is always maintained in a clean and tidy condition - Conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker Our ideal Retail Security Officer will: - Be aged 18 or over - Be confident, approachable and professional - Work well as part of a team - Take pride in delivering excellent customer service - Be reliable, proactive and willing to learn It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices. Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team. Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T98) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 28, 2026
Full time
Position: Retail Security Officer Location: Helston Pay Rate: £16.20 per hour. (TSS operates on individual site-based rates) Hours: Various Shifts: Various We are recruiting Retail Security Officers to join our teams across Cornwall, with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long-term career. Already licensed? We have a range of roles ready for experienced officers across our sites. With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you. Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career. Your Time at Work As a Retail Security Officer your duties include: - Provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carry out Company Policy on loss prevention and ensure the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carry out all duties assigned by the client or manager to whom you are responsible - Ensure site knowledge is kept up to date and developments at local level are identified - Understand and implement any Fire and Safety evacuation procedures - Assist, if required by the Client, with staff and contractor searches - Ensure that the Security base is always maintained in a clean and tidy condition - Conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker Our ideal Retail Security Officer will: - Be aged 18 or over - Be confident, approachable and professional - Work well as part of a team - Take pride in delivering excellent customer service - Be reliable, proactive and willing to learn It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices. Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team. Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T98) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 28, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
Jun 28, 2026
Full time
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
People Partner Newcastle Under Lyme Contract £19.81 per hour PAYE or £26.38 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced People Partner 2-3 day per week in the office Got to be CIPD level 5 qualified No major project work Focus on disciplinary's Updating policies To provide business focussed and high quality advice and support on all employer relations issues in line with the appropriate HR policies and procedures, employment law and best practice. To take a lead role in the cultural and values development of the Council, embedding our values across the organisation and supporting teams to grow and develop skills, knowledge and behaviours which align to our vision. Through use of data and clear performance metrics, to engage services in continuous improvement, support efficiencies and encourage innovation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Main Duties & Responsibilities To provide sound and professional people management advice, guidance and support to the officers of the council. To support a culture of autonomy and independence around people management whilst maintaining a framework aligned to best practice, policy and employment law. To engage in focussed and regular continuous professional development which includes the requirement to keep up to date with employment legislation changes and best practice as well as understanding national, regional and local policies, altering own practise where necessary. Develop and maintain effective and mutually challenging working relationships with Trade Unions and play a key role in the consultative framework To develop and deliver learning initiatives and support overall development and skill enhancement across services. To line manage the HR Assistant; including responsibility for appraisal, objective setting and support including acting as a mentor for professional development. To lead or participate in Job Evaluation panels as required in partnership with recognised Trade Unions To lead and support on key projects as appropriate such as Organisational Change/TUPE/Reviews of Pay and Benefits To support the delivery of the People Strategy including themes of: Engagement and Cultural Development Developing Compassionate Leadership Competencies and Behaviours Resourcing and Workforce Planning Inclusion, Diversity and Allyship Operational Excellence and Performance Wellbeing To support the People Business Manager and the Head of Strategy, People and Performance to: Contribute significantly to transformational change and encouraging and supporting innovation, learning and improvement in all areas of the Council s activities. Initiating and developing links and partnerships with other local authorities, regional and national bodies and other private, public and voluntary sector organisations, where appropriate, to achieve the Council s objectives. To support the reputational development of the Council as an employer of choice. Proactively identify areas for improvement and development, enacting change which positively impacts on service delivery. To be actively involved in the departmental meetings as well as represent the department / Council as required. To undertake any other duties as may be reasonably allocated to the post holder commensurate with the grading and responsibilities of the post. Relevant Degree or Professional / Management Qualification which offers a minimum of CIPD Level 5 . Chartered Member of CIPD Associate Member of CIPD Of providing effective and practical HR advice and support to both employees and managers on employer relation topics i.e. attendance management, capability, terms and conditions of employment, disciplinary and grievance Of developing and implementing effective and practical HR policies, procedures, guidance, processes and / or toolkits for managers and employees Of successfully working with and influencing Trade Unions Of proactively identifying areas for improvement and taking action to make changes Of analysing data in order to make evidence based decisions Undertaking job evaluation processes Of local Government terms and conditions of employment i.e. NJC & JNC Of employment law, best practice, and practical application within the field of HR PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jun 28, 2026
Contractor
People Partner Newcastle Under Lyme Contract £19.81 per hour PAYE or £26.38 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced People Partner 2-3 day per week in the office Got to be CIPD level 5 qualified No major project work Focus on disciplinary's Updating policies To provide business focussed and high quality advice and support on all employer relations issues in line with the appropriate HR policies and procedures, employment law and best practice. To take a lead role in the cultural and values development of the Council, embedding our values across the organisation and supporting teams to grow and develop skills, knowledge and behaviours which align to our vision. Through use of data and clear performance metrics, to engage services in continuous improvement, support efficiencies and encourage innovation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Main Duties & Responsibilities To provide sound and professional people management advice, guidance and support to the officers of the council. To support a culture of autonomy and independence around people management whilst maintaining a framework aligned to best practice, policy and employment law. To engage in focussed and regular continuous professional development which includes the requirement to keep up to date with employment legislation changes and best practice as well as understanding national, regional and local policies, altering own practise where necessary. Develop and maintain effective and mutually challenging working relationships with Trade Unions and play a key role in the consultative framework To develop and deliver learning initiatives and support overall development and skill enhancement across services. To line manage the HR Assistant; including responsibility for appraisal, objective setting and support including acting as a mentor for professional development. To lead or participate in Job Evaluation panels as required in partnership with recognised Trade Unions To lead and support on key projects as appropriate such as Organisational Change/TUPE/Reviews of Pay and Benefits To support the delivery of the People Strategy including themes of: Engagement and Cultural Development Developing Compassionate Leadership Competencies and Behaviours Resourcing and Workforce Planning Inclusion, Diversity and Allyship Operational Excellence and Performance Wellbeing To support the People Business Manager and the Head of Strategy, People and Performance to: Contribute significantly to transformational change and encouraging and supporting innovation, learning and improvement in all areas of the Council s activities. Initiating and developing links and partnerships with other local authorities, regional and national bodies and other private, public and voluntary sector organisations, where appropriate, to achieve the Council s objectives. To support the reputational development of the Council as an employer of choice. Proactively identify areas for improvement and development, enacting change which positively impacts on service delivery. To be actively involved in the departmental meetings as well as represent the department / Council as required. To undertake any other duties as may be reasonably allocated to the post holder commensurate with the grading and responsibilities of the post. Relevant Degree or Professional / Management Qualification which offers a minimum of CIPD Level 5 . Chartered Member of CIPD Associate Member of CIPD Of providing effective and practical HR advice and support to both employees and managers on employer relation topics i.e. attendance management, capability, terms and conditions of employment, disciplinary and grievance Of developing and implementing effective and practical HR policies, procedures, guidance, processes and / or toolkits for managers and employees Of successfully working with and influencing Trade Unions Of proactively identifying areas for improvement and taking action to make changes Of analysing data in order to make evidence based decisions Undertaking job evaluation processes Of local Government terms and conditions of employment i.e. NJC & JNC Of employment law, best practice, and practical application within the field of HR PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Jun 28, 2026
Full time
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
University of the Built Environment
Reading, Oxfordshire
Registry Officer We have two vacancies available: Full time (35 hrs/wk), permanent Full time, fixed term for up to 12 months Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary range £25,000 to £26,000 pa plus benefits We are seeking two Registry Officers to join our busy Academic Registry team. This is a great opportunity for someone looking to further their administrative career within the higher education sector. As a Registry Officer, you will play a vital part in ensuring a high-quality student experience by coordinating and administering key assessment-related processes with accuracy, efficiency, and integrity. This role is essential in maintaining student trust in academic procedures, ensuring that assessment outcomes are processed fairly, accurately, and in a timely manner. Your accountabilities and responsibilities include: Coordinate the processing of assessment results, ensuring accuracy and timely updates to student records Monitor the progress of marking and moderation, ensuring adherence to standards and timelines Ensure the timely release of assessment and module results to students Be responsible for the accurate printing and distribution of diploma supplements and certificates, always maintaining high quality standards Our main requirements: GCSE Maths and English language Grade C or 4 or above Previous administrative experience Experience in delivering high quality customer service Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site. Vacancy closes on Wednesday 01 July 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Jun 27, 2026
Full time
Registry Officer We have two vacancies available: Full time (35 hrs/wk), permanent Full time, fixed term for up to 12 months Based Horizons (Reading, Berkshire) with up to two days per week working from home Salary range £25,000 to £26,000 pa plus benefits We are seeking two Registry Officers to join our busy Academic Registry team. This is a great opportunity for someone looking to further their administrative career within the higher education sector. As a Registry Officer, you will play a vital part in ensuring a high-quality student experience by coordinating and administering key assessment-related processes with accuracy, efficiency, and integrity. This role is essential in maintaining student trust in academic procedures, ensuring that assessment outcomes are processed fairly, accurately, and in a timely manner. Your accountabilities and responsibilities include: Coordinate the processing of assessment results, ensuring accuracy and timely updates to student records Monitor the progress of marking and moderation, ensuring adherence to standards and timelines Ensure the timely release of assessment and module results to students Be responsible for the accurate printing and distribution of diploma supplements and certificates, always maintaining high quality standards Our main requirements: GCSE Maths and English language Grade C or 4 or above Previous administrative experience Experience in delivering high quality customer service Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. We are a long-standing and leading provider of supported online education with a long-term ambition to be the world's most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. To view the full job specification and to apply, visit our careers site. Vacancy closes on Wednesday 01 July 2026 at 17:00. EQUALITY, DIVERSITY, AND INCLUSION We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.
Climate, Energy & Engagement Officer City of Wolverhampton Council Wolverhampton (Civic Centre + Community-Based - Graisley area) 37 hours per week Flexible / Hybrid working £18.85 per hour Make a difference on the doorstep Are you a people person with strong admin skills and a passion for helping communities? We're looking for a Climate, Energy and Engagement Officer to join Wolverhampton's Green Cities and Circular Economy team and support a major Net Zero Neighbourhood project . This is a hands-on, community-focused role where you'll be out speaking to residents, helping them improve their homes' energy efficiency, and supporting them through the process from start to finish . About the role You'll be working in the Graisley area (walkable from the city centre) , engaging directly with residents-sometimes door-to-door-raising awareness of energy efficiency initiatives and helping people access support. Alongside this, you'll handle the administration and coordination behind the scenes , keeping records up to date and ensuring projects run smoothly. This role runs until September 2026 as part of the Council's Net Zero Neighbourhood Pilot Project . What you'll be doing Speaking with residents about energy efficiency improvements for their homes Building trust and providing clear, helpful advice and guidance Supporting residents through schemes and completing associated admin and paperwork Liaising with internal teams, partners, and external organisations Helping to identify and support energy initiatives and funding opportunities Coordinating and supporting project delivery and reporting Assisting with community events and engagement activities Monitoring progress and supporting reporting to key stakeholders What we're looking for You don't need to be a climate expert - we're much more interested in your people skills and organisation . Strong customer service or community engagement experience Good administration and organisational skills Confident talking to people face-to-face (including door knocking) Able to work independently and manage your own workload Positive, proactive and approachable Experience in sustainability, energy, housing, or public sector work is a bonus - but not essential. Working pattern 37 hours per week Flexible / hybrid working Occasional evenings/weekends may be required (but this isn't essential - candidates with standard availability will still be considered) Why join? Be part of a high-impact climate project improving real homes and lives Work in a varied role - mix of community engagement and office-based work Gain experience in sustainability and public sector projects Join a supportive, forward-thinking council team About City of Wolverhampton Council is committed to building a greener, more sustainable city while supporting residents and communities. We are also proud to be a Corporate Parent , ensuring the best outcomes for children and young people in our care. Interested? If you enjoy working with people, are organised, and want to be part of something meaningful, we'd love to hear from you.
Jun 27, 2026
Seasonal
Climate, Energy & Engagement Officer City of Wolverhampton Council Wolverhampton (Civic Centre + Community-Based - Graisley area) 37 hours per week Flexible / Hybrid working £18.85 per hour Make a difference on the doorstep Are you a people person with strong admin skills and a passion for helping communities? We're looking for a Climate, Energy and Engagement Officer to join Wolverhampton's Green Cities and Circular Economy team and support a major Net Zero Neighbourhood project . This is a hands-on, community-focused role where you'll be out speaking to residents, helping them improve their homes' energy efficiency, and supporting them through the process from start to finish . About the role You'll be working in the Graisley area (walkable from the city centre) , engaging directly with residents-sometimes door-to-door-raising awareness of energy efficiency initiatives and helping people access support. Alongside this, you'll handle the administration and coordination behind the scenes , keeping records up to date and ensuring projects run smoothly. This role runs until September 2026 as part of the Council's Net Zero Neighbourhood Pilot Project . What you'll be doing Speaking with residents about energy efficiency improvements for their homes Building trust and providing clear, helpful advice and guidance Supporting residents through schemes and completing associated admin and paperwork Liaising with internal teams, partners, and external organisations Helping to identify and support energy initiatives and funding opportunities Coordinating and supporting project delivery and reporting Assisting with community events and engagement activities Monitoring progress and supporting reporting to key stakeholders What we're looking for You don't need to be a climate expert - we're much more interested in your people skills and organisation . Strong customer service or community engagement experience Good administration and organisational skills Confident talking to people face-to-face (including door knocking) Able to work independently and manage your own workload Positive, proactive and approachable Experience in sustainability, energy, housing, or public sector work is a bonus - but not essential. Working pattern 37 hours per week Flexible / hybrid working Occasional evenings/weekends may be required (but this isn't essential - candidates with standard availability will still be considered) Why join? Be part of a high-impact climate project improving real homes and lives Work in a varied role - mix of community engagement and office-based work Gain experience in sustainability and public sector projects Join a supportive, forward-thinking council team About City of Wolverhampton Council is committed to building a greener, more sustainable city while supporting residents and communities. We are also proud to be a Corporate Parent , ensuring the best outcomes for children and young people in our care. Interested? If you enjoy working with people, are organised, and want to be part of something meaningful, we'd love to hear from you.
About Us Harris Academy Riverside is a very popular non-selective and highly oversubscribed academy which opened as part of the Harris Federation and the regeneration of the Purfleet on Thames area in 2017. We serve our local community of Purfleet on Thames and West Thurrock and have 900 on roll in the secondary academy and around 200 students in the 6th form. Vision Harris Academy Riverside seeks to develop students who are successful, confident and happy, who inspire their community and who act with kindness and compassion towards others.a Ethos In our procedures and daily routines, our broad and varied curriculum, our pedagogical model and through our commitment to providing experience of the wider world we aim to promote a strong sense of community and belonging, to provide a blend of high challenge and high support and to encourage the development of Outstanding habits of behaviour such as self-awareness, kindness, appreciation, humility, politeness, confident self-expression and self-presentation and Outstanding habits of learning such as determination, resilience, organisation, reading, studying and practice Summary We are looking for a Pastoral Officer to support staff and students at Harris Academy Riverside, promoting a safe environment with excellent levels of behaviour so everyone is entitled to learn. You will help overcome barriers to learning using a range of techniques, including pupil counselling, focusing on the academic, social and emotional wellbeing of the pupils. The actual salary for this role will be £28,067.69 - £29,752.53 (37.5 hours per week, 39 weeks per year) . Main Areas of Responsibility Your responsibilities will include: Contributing to the development of the School Behaviour Policy Assisting in monitoring the academic, social and emotional wellbeing of pupils within a year group Liaising with parents and outside agencies and attending meetings as appropriate Supervising work that has been set in accordance with the School policy Promoting positive values, attitudes and good student behaviour, dealing with conflicts and incidents Managing pupils who are showing socially unacceptable or challenging behaviour Establishing productive working relationships with pupils using methods to encourage engagement and participation in activities Maintaining daily contact with assigned pupils to support, assist and enable them to meet the targets set and develop the attitude and skills to meet targets with less support Working in partnership with other practitioners to deliver effective interventions and support for children and families. Encouraging pupils to develop social and independence skills whilst providing support when it is needed. Reporting pupil and school issues in line with the School's policies for health and safety, child protection, behaviour management etc. Attending parent consultation evenings, meetings and training sessions as required Qualifications & Experience We would like to hear from you if you have: A good level of education Good communication skills verbal and non-verbal Experience of keeping a clean, tidy, well ordered environment Experience of working in a busy school environment Experience of working within a team Experience of working with children and young adults Experience of managing conflict For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jun 27, 2026
Full time
About Us Harris Academy Riverside is a very popular non-selective and highly oversubscribed academy which opened as part of the Harris Federation and the regeneration of the Purfleet on Thames area in 2017. We serve our local community of Purfleet on Thames and West Thurrock and have 900 on roll in the secondary academy and around 200 students in the 6th form. Vision Harris Academy Riverside seeks to develop students who are successful, confident and happy, who inspire their community and who act with kindness and compassion towards others.a Ethos In our procedures and daily routines, our broad and varied curriculum, our pedagogical model and through our commitment to providing experience of the wider world we aim to promote a strong sense of community and belonging, to provide a blend of high challenge and high support and to encourage the development of Outstanding habits of behaviour such as self-awareness, kindness, appreciation, humility, politeness, confident self-expression and self-presentation and Outstanding habits of learning such as determination, resilience, organisation, reading, studying and practice Summary We are looking for a Pastoral Officer to support staff and students at Harris Academy Riverside, promoting a safe environment with excellent levels of behaviour so everyone is entitled to learn. You will help overcome barriers to learning using a range of techniques, including pupil counselling, focusing on the academic, social and emotional wellbeing of the pupils. The actual salary for this role will be £28,067.69 - £29,752.53 (37.5 hours per week, 39 weeks per year) . Main Areas of Responsibility Your responsibilities will include: Contributing to the development of the School Behaviour Policy Assisting in monitoring the academic, social and emotional wellbeing of pupils within a year group Liaising with parents and outside agencies and attending meetings as appropriate Supervising work that has been set in accordance with the School policy Promoting positive values, attitudes and good student behaviour, dealing with conflicts and incidents Managing pupils who are showing socially unacceptable or challenging behaviour Establishing productive working relationships with pupils using methods to encourage engagement and participation in activities Maintaining daily contact with assigned pupils to support, assist and enable them to meet the targets set and develop the attitude and skills to meet targets with less support Working in partnership with other practitioners to deliver effective interventions and support for children and families. Encouraging pupils to develop social and independence skills whilst providing support when it is needed. Reporting pupil and school issues in line with the School's policies for health and safety, child protection, behaviour management etc. Attending parent consultation evenings, meetings and training sessions as required Qualifications & Experience We would like to hear from you if you have: A good level of education Good communication skills verbal and non-verbal Experience of keeping a clean, tidy, well ordered environment Experience of working in a busy school environment Experience of working within a team Experience of working with children and young adults Experience of managing conflict For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.