Head of Finance - Commercial Nottingham Competitive six-figure salary plus bonus and benefits Consumer and Lifestyle business This is a pivotal position partnering a senior leadership team to drive performance, shape strategy, and lead financial decision-making across a multi-channel, consumer-led business. You will play a key role in delivering growth, improving performance, and embedding strong commercial governance. The Role Act as senior finance partner to trading and digital business units Influence strategy and deliver performance alongside senior stakeholders Lead and develop a team of Finance Managers Drive financial rigour across planning, investment, and execution Key Responsibilities Interpret performance and provide commercial insight Partner senior leaders to deliver financial targets Lead budgeting, forecasting, and long-term planning cycles Shape decision-making and challenge assumptions Drive profitability and operational improvements Ensure strong financial governance and control Oversee investment cases and capex decisions Lead, coach, and develop finance teams Support finance transformation and planning improvements About You Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in Head of Finance or senior leadership role Strong business partnering at senior/executive level Experience in large, complex, multi-channel environments End-to-end P&L ownership Strong planning, forecasting, and budgeting experience Confident influencing senior stakeholders Experience with SAP, TM1, Power BI or similar tools What's on Offer Competitive six-figure salary Car allowance Discretionary bonus Competitive pension Flexible benefits package Enhanced benefits Wellbeing support services Why Apply? High-impact role with strong visibility Opportunity to shape strategy and performance Fast-paced, evolving environment Clear progression opportunities Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35713
Apr 01, 2026
Full time
Head of Finance - Commercial Nottingham Competitive six-figure salary plus bonus and benefits Consumer and Lifestyle business This is a pivotal position partnering a senior leadership team to drive performance, shape strategy, and lead financial decision-making across a multi-channel, consumer-led business. You will play a key role in delivering growth, improving performance, and embedding strong commercial governance. The Role Act as senior finance partner to trading and digital business units Influence strategy and deliver performance alongside senior stakeholders Lead and develop a team of Finance Managers Drive financial rigour across planning, investment, and execution Key Responsibilities Interpret performance and provide commercial insight Partner senior leaders to deliver financial targets Lead budgeting, forecasting, and long-term planning cycles Shape decision-making and challenge assumptions Drive profitability and operational improvements Ensure strong financial governance and control Oversee investment cases and capex decisions Lead, coach, and develop finance teams Support finance transformation and planning improvements About You Qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in Head of Finance or senior leadership role Strong business partnering at senior/executive level Experience in large, complex, multi-channel environments End-to-end P&L ownership Strong planning, forecasting, and budgeting experience Confident influencing senior stakeholders Experience with SAP, TM1, Power BI or similar tools What's on Offer Competitive six-figure salary Car allowance Discretionary bonus Competitive pension Flexible benefits package Enhanced benefits Wellbeing support services Why Apply? High-impact role with strong visibility Opportunity to shape strategy and performance Fast-paced, evolving environment Clear progression opportunities Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35713
Head of TikTok Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like. We are partnering with a hig growth, digitally led consumer brand that is scaling rapidly across social commerce and direct-to-consumer channels. This is a unique opportunity for a Head of TikTok to take full ownership of one of the most commercially important channels in the business, driving revenue, shaping strategy and building a best-in-class TikTok ecosystem. The Head of TikTok will sit within a senior leadership team, with full accountability for performance, content direction and creator strategy across TikTok Shop and the wider platform. The Head of TikTok will lead the end-to-end TikTok strategy, combining content, commerce and performance marketing to deliver measurable growth. This role requires a strong commercial mindset alongside a deep understanding of platform trends, creator ecosystems and social commerce mechanics. Key Responsibilities Own commercial performance across TikTok Shop, including revenue, profitability and return on investment Lead paid and organic TikTok strategy, ensuring scalable and efficient growth Drive campaign planning and execution across key product launches and trading moments Optimise TikTok Shop performance, including merchandising, catalogue quality and customer journey Develop and execute a high-impact creator and partnership strategy Build strong relationships with agencies and platform partners to unlock growth opportunities Stay ahead of platform trends, identifying new features and formats to drive engagement and conversion Lead TikTok Live strategy, maximising performance across live commerce activity Manage and develop a high-performing team, setting clear objectives and performance standards Collaborate cross-functionally with marketing, trading and creative teams to deliver aligned campaigns About You Proven experience leading TikTok Shop or social commerce performance at scale Strong commercial understanding of revenue, margin and performance metrics Experience managing paid social budgets and driving measurable ROI Deep understanding of creator and influencer ecosystems Data-led approach with the ability to turn insight into action Confident leading teams and influencing stakeholders across the business Highly adaptable with the ability to operate at pace and respond to platform evolution Why Apply Join a brand where TikTok is a core revenue channel, not an add-on Take full ownership of a high-impact, high-visibility function Work within a business that is investing heavily in social commerce and innovation Clear opportunity to shape strategy and build a team as the business scales Competitive salary and benefits package Apply today to find out more! BH35742
Apr 01, 2026
Full time
Head of TikTok Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like. We are partnering with a hig growth, digitally led consumer brand that is scaling rapidly across social commerce and direct-to-consumer channels. This is a unique opportunity for a Head of TikTok to take full ownership of one of the most commercially important channels in the business, driving revenue, shaping strategy and building a best-in-class TikTok ecosystem. The Head of TikTok will sit within a senior leadership team, with full accountability for performance, content direction and creator strategy across TikTok Shop and the wider platform. The Head of TikTok will lead the end-to-end TikTok strategy, combining content, commerce and performance marketing to deliver measurable growth. This role requires a strong commercial mindset alongside a deep understanding of platform trends, creator ecosystems and social commerce mechanics. Key Responsibilities Own commercial performance across TikTok Shop, including revenue, profitability and return on investment Lead paid and organic TikTok strategy, ensuring scalable and efficient growth Drive campaign planning and execution across key product launches and trading moments Optimise TikTok Shop performance, including merchandising, catalogue quality and customer journey Develop and execute a high-impact creator and partnership strategy Build strong relationships with agencies and platform partners to unlock growth opportunities Stay ahead of platform trends, identifying new features and formats to drive engagement and conversion Lead TikTok Live strategy, maximising performance across live commerce activity Manage and develop a high-performing team, setting clear objectives and performance standards Collaborate cross-functionally with marketing, trading and creative teams to deliver aligned campaigns About You Proven experience leading TikTok Shop or social commerce performance at scale Strong commercial understanding of revenue, margin and performance metrics Experience managing paid social budgets and driving measurable ROI Deep understanding of creator and influencer ecosystems Data-led approach with the ability to turn insight into action Confident leading teams and influencing stakeholders across the business Highly adaptable with the ability to operate at pace and respond to platform evolution Why Apply Join a brand where TikTok is a core revenue channel, not an add-on Take full ownership of a high-impact, high-visibility function Work within a business that is investing heavily in social commerce and innovation Clear opportunity to shape strategy and build a team as the business scales Competitive salary and benefits package Apply today to find out more! BH35742
Head of TikTok Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like. We are partnering with a hig growth, digitally led consumer brand that is scaling rapidly across social commerce and direct-to-consumer channels. This is a unique opportunity for a Head of TikTok to take full ownership of one of the most commercially important channels in the business, driving revenue, shaping strategy and building a best-in-class TikTok ecosystem. The Head of TikTok will sit within a senior leadership team, with full accountability for performance, content direction and creator strategy across TikTok Shop and the wider platform. The Head of TikTok will lead the end-to-end TikTok strategy, combining content, commerce and performance marketing to deliver measurable growth. This role requires a strong commercial mindset alongside a deep understanding of platform trends, creator ecosystems and social commerce mechanics. Key Responsibilities Own commercial performance across TikTok Shop, including revenue, profitability and return on investment Lead paid and organic TikTok strategy, ensuring scalable and efficient growth Drive campaign planning and execution across key product launches and trading moments Optimise TikTok Shop performance, including merchandising, catalogue quality and customer journey Develop and execute a high-impact creator and partnership strategy Build strong relationships with agencies and platform partners to unlock growth opportunities Stay ahead of platform trends, identifying new features and formats to drive engagement and conversion Lead TikTok Live strategy, maximising performance across live commerce activity Manage and develop a high-performing team, setting clear objectives and performance standards Collaborate cross-functionally with marketing, trading and creative teams to deliver aligned campaigns About You Proven experience leading TikTok Shop or social commerce performance at scale Strong commercial understanding of revenue, margin and performance metrics Experience managing paid social budgets and driving measurable ROI Deep understanding of creator and influencer ecosystems Data-led approach with the ability to turn insight into action Confident leading teams and influencing stakeholders across the business Highly adaptable with the ability to operate at pace and respond to platform evolution Why Apply Join a brand where TikTok is a core revenue channel, not an add-on Take full ownership of a high-impact, high-visibility function Work within a business that is investing heavily in social commerce and innovation Clear opportunity to shape strategy and build a team as the business scales Competitive salary and benefits package Apply today to find out more! BH35742
Apr 01, 2026
Full time
Head of TikTok Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like. We are partnering with a hig growth, digitally led consumer brand that is scaling rapidly across social commerce and direct-to-consumer channels. This is a unique opportunity for a Head of TikTok to take full ownership of one of the most commercially important channels in the business, driving revenue, shaping strategy and building a best-in-class TikTok ecosystem. The Head of TikTok will sit within a senior leadership team, with full accountability for performance, content direction and creator strategy across TikTok Shop and the wider platform. The Head of TikTok will lead the end-to-end TikTok strategy, combining content, commerce and performance marketing to deliver measurable growth. This role requires a strong commercial mindset alongside a deep understanding of platform trends, creator ecosystems and social commerce mechanics. Key Responsibilities Own commercial performance across TikTok Shop, including revenue, profitability and return on investment Lead paid and organic TikTok strategy, ensuring scalable and efficient growth Drive campaign planning and execution across key product launches and trading moments Optimise TikTok Shop performance, including merchandising, catalogue quality and customer journey Develop and execute a high-impact creator and partnership strategy Build strong relationships with agencies and platform partners to unlock growth opportunities Stay ahead of platform trends, identifying new features and formats to drive engagement and conversion Lead TikTok Live strategy, maximising performance across live commerce activity Manage and develop a high-performing team, setting clear objectives and performance standards Collaborate cross-functionally with marketing, trading and creative teams to deliver aligned campaigns About You Proven experience leading TikTok Shop or social commerce performance at scale Strong commercial understanding of revenue, margin and performance metrics Experience managing paid social budgets and driving measurable ROI Deep understanding of creator and influencer ecosystems Data-led approach with the ability to turn insight into action Confident leading teams and influencing stakeholders across the business Highly adaptable with the ability to operate at pace and respond to platform evolution Why Apply Join a brand where TikTok is a core revenue channel, not an add-on Take full ownership of a high-impact, high-visibility function Work within a business that is investing heavily in social commerce and innovation Clear opportunity to shape strategy and build a team as the business scales Competitive salary and benefits package Apply today to find out more! BH35742
Loan Servicing Manager Asset Finance London We are working with an Asset based lender, who is looking for a Loan Servicing Manager. You will hold the main responsibility for client service and security and own the relationship with the client. Key objectives include prolonging client life, maximizing income and protecting the business from losses following client failure. Responsibilities: Managing client facilities to prevent bad debts. Managing client relationships to ensure no losses due to poor service or uncompetitive terms. Liaising with IGF team members, Head of Portfolio and Head of Risk to share key information about client issues. Ongoing review of client trading performance, reporting, and recommending action as appropriate. Managing client facilities to maintain IGF profitability and secure new revenue opportunities. Provide training/guidance to junior colleagues & deputise for senior colleagues as required. Assist with the enhancement of business practice and processes on a proactive basis. Skills and experience: Excellent Interpersonal Skills Assertive and can make challenging business decisions and articulate them to key stake holders and clients. Strong MS skills Have a strong ABL and financial awareness. Some knowledge of Insolvency and debtor/client litigation
Apr 01, 2026
Full time
Loan Servicing Manager Asset Finance London We are working with an Asset based lender, who is looking for a Loan Servicing Manager. You will hold the main responsibility for client service and security and own the relationship with the client. Key objectives include prolonging client life, maximizing income and protecting the business from losses following client failure. Responsibilities: Managing client facilities to prevent bad debts. Managing client relationships to ensure no losses due to poor service or uncompetitive terms. Liaising with IGF team members, Head of Portfolio and Head of Risk to share key information about client issues. Ongoing review of client trading performance, reporting, and recommending action as appropriate. Managing client facilities to maintain IGF profitability and secure new revenue opportunities. Provide training/guidance to junior colleagues & deputise for senior colleagues as required. Assist with the enhancement of business practice and processes on a proactive basis. Skills and experience: Excellent Interpersonal Skills Assertive and can make challenging business decisions and articulate them to key stake holders and clients. Strong MS skills Have a strong ABL and financial awareness. Some knowledge of Insolvency and debtor/client litigation
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Apr 01, 2026
Full time
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Apr 01, 2026
Full time
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Loan Servicing Manager Asset Finance London We are working with an Asset based lender, who is looking for a Loan Servicing Manager. You will hold the main responsibility for client service and security and own the relationship with the client. Key objectives include prolonging client life, maximizing income and protecting the business from losses following client failure. Responsibilities: Managing client facilities to prevent bad debts. Managing client relationships to ensure no losses due to poor service or uncompetitive terms. Liaising with IGF team members, Head of Portfolio and Head of Risk to share key information about client issues. Ongoing review of client trading performance, reporting, and recommending action as appropriate. Managing client facilities to maintain IGF profitability and secure new revenue opportunities. Provide training/guidance to junior colleagues & deputise for senior colleagues as required. Assist with the enhancement of business practice and processes on a proactive basis. Skills and experience: Excellent Interpersonal Skills Assertive and can make challenging business decisions and articulate them to key stake holders and clients. Strong MS skills Have a strong ABL and financial awareness. Some knowledge of Insolvency and debtor/client litigation
Apr 01, 2026
Full time
Loan Servicing Manager Asset Finance London We are working with an Asset based lender, who is looking for a Loan Servicing Manager. You will hold the main responsibility for client service and security and own the relationship with the client. Key objectives include prolonging client life, maximizing income and protecting the business from losses following client failure. Responsibilities: Managing client facilities to prevent bad debts. Managing client relationships to ensure no losses due to poor service or uncompetitive terms. Liaising with IGF team members, Head of Portfolio and Head of Risk to share key information about client issues. Ongoing review of client trading performance, reporting, and recommending action as appropriate. Managing client facilities to maintain IGF profitability and secure new revenue opportunities. Provide training/guidance to junior colleagues & deputise for senior colleagues as required. Assist with the enhancement of business practice and processes on a proactive basis. Skills and experience: Excellent Interpersonal Skills Assertive and can make challenging business decisions and articulate them to key stake holders and clients. Strong MS skills Have a strong ABL and financial awareness. Some knowledge of Insolvency and debtor/client litigation
The Firm Our client is a leading international law firm known for its innovation, sector expertise, and work with major global clients. They are seeking a Personal Assistant to join their City of London office. The Opportunity This is a unique and high-profile opportunity for a proactive and highly organised Personal Assistant to provide comprehensive support to the Partner and Head of Department within a fast-paced and ambitious environment. The role will play a key part in delivering business plan objectives and supporting operational excellence across the team. Duties to include: Providing proactive organisational support to the Partner and Head of Department Providing full diary, meeting and travel support Meeting coordination, preparation of agendas, action logs and papers, attending meetings and taking minutes Managing follow-up actions to ensure timely completion Email and call management, including filtering, prioritising and responding Comprehensive travel management and detailed itinerary planning Supporting client liaison, maintaining client knowledge and CRM systems Supporting matter lifecycle administration including new client/matter setup Assisting with billing, WIP reports, debt analysis and financial administration Drafting and enhancing presentations, reports, emails and formal documents Supporting service development, process improvement and project coordination This Personal Assistant position is a full-time, permanent role, working Monday - Friday 9.30am - 5.30pm Requirements Previous experience supporting at Partner/Head of department level within a law firm A minimum of 5 years Legal PA experience Strong organisational and time management skills Advanced Microsoft Word and PowerPoint Highly professional, proactive and solution-oriented approach Vacancy Highlights Hybrid working Private medical insurance Generous pension scheme Enhanced parental leave To be considered for this Personal Assistant opportunity, please contact us for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 01, 2026
Full time
The Firm Our client is a leading international law firm known for its innovation, sector expertise, and work with major global clients. They are seeking a Personal Assistant to join their City of London office. The Opportunity This is a unique and high-profile opportunity for a proactive and highly organised Personal Assistant to provide comprehensive support to the Partner and Head of Department within a fast-paced and ambitious environment. The role will play a key part in delivering business plan objectives and supporting operational excellence across the team. Duties to include: Providing proactive organisational support to the Partner and Head of Department Providing full diary, meeting and travel support Meeting coordination, preparation of agendas, action logs and papers, attending meetings and taking minutes Managing follow-up actions to ensure timely completion Email and call management, including filtering, prioritising and responding Comprehensive travel management and detailed itinerary planning Supporting client liaison, maintaining client knowledge and CRM systems Supporting matter lifecycle administration including new client/matter setup Assisting with billing, WIP reports, debt analysis and financial administration Drafting and enhancing presentations, reports, emails and formal documents Supporting service development, process improvement and project coordination This Personal Assistant position is a full-time, permanent role, working Monday - Friday 9.30am - 5.30pm Requirements Previous experience supporting at Partner/Head of department level within a law firm A minimum of 5 years Legal PA experience Strong organisational and time management skills Advanced Microsoft Word and PowerPoint Highly professional, proactive and solution-oriented approach Vacancy Highlights Hybrid working Private medical insurance Generous pension scheme Enhanced parental leave To be considered for this Personal Assistant opportunity, please contact us for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Merchandise Financial Planner Responsible for leading BRIS merchandise planning and in-season trading. Fully owns the MFP, WSSI & OTB processes to drive profitable growth across territories, channels and product categories. Acting as a key commercial counterpart to Management, AP and Finance, the role provides clear, action-focused insight on performance, risks and opportunities. The role requires accountability for accurate forecasting, supporting strategic decision-making and ensuring that trading actions are timely, commercially sound and aligned to wider business objectives. The role requires a strong understanding of promotional mechanics and commercial levers, enabling fast, commercially sound decisions that optimise sales, stock position and margin performance across markets. This role reports to the Head of Merchandising. WSSI Responsibility for the Cluster MFP & OTB, driving out key findings based on performance by territory, channel and product category as well as Management directives. Reviewing consistently in line with trading performance, driving and justifying any proposed reforecasts with Management. Fully reflects the implications of all KPIs and demonstrates full consideration for changing trading factors (pay weeks, promotions, bank holidays, variances to peak trading times vs LY, seasonality). Thoroughly review WSSI across all KPI's prior to submitting to management to ensure that all necessary actions have been factored in to the reforecast Provide concise, clear and structured summaries on OTB reviews to management within the agreed deadlines. Ensures that all agreed actions are captured and effectively feed back to management team upon completion of these actions TRADE Effectively communicate all aspects of trade to Management in a clear and concise manner highlighting key headlines, actions, timeline and outcomes across channels and markets. Demonstrates a strong and consistent collaborative approach with AP. Consistently and proactively challenges and adapts forecast where appropriate, communicating clearly with Management to highlight the opportunities and risks with timeline/outcome. Consistently provides clear and concise updates to Management, highlighting any stock concerns with actions taken or proposed. Drives market analysis that is action focused, reviewing strategy and collaborating with AP to ensure an optimal range for territory growth. Drives a more strategic approach to the decision-making process, consistently thinking about the bigger picture and implications of actions on wider business. Takes responsibility for accurate and efficient reporting. PROMO Demonstrate strong understanding of promotional mechanics and the effective use of commercial levers to drive sales performance, manage stock levels and protect margin across channels and markets. Apply insight-led decision making to determine the optimal timing, depth and mechanics of promotions inline with financial plans and trading conditions. Proactively identify risks and opportunities arising from promotional activity, clearly communicating actions, timelines and expected outcomes to stakeholders. Continuously review promotional performance versus expectations, capturing key learnings to inform future planning and improve ways of working. STRATEGY Supports HoM with financial and qualitative merchandise plans by channel, driving a collaborative relationship with AP to create a strong and deliverable strategy. Clearly communicates key lessons and growth pillars, demonstrating ownership of identified opportunity/risk by channel and market. Translate global merchandising strategies to local seasonal financial objectives Identify local areas of potential and unexplored opportunities to maximise sales, make stock turn efficient and enhance positive margin trends. Shows resilience to strategy changes, developing new analysis and ways of working while supporting the wider team when required. Competencies: Demonstrates forward thinking in challenging strategy and processes in support of the wider business. Shows proactive approach to new ways of working, independently considering the wider implications and delivery. Weekly review to monitor merchandise OTB plan vs last estimate financial expectations. Key stakeholder in communicating key dates of promotional plans to Global MFP teams Collaborate with local finance in the budget setting and reviewing to secure Merchandising's bottom up forecast is considered in the final budget targets. ATTITUDE REPUTATION You're seen as the figure head of your role, respected in the Cluster and Global functions for your work, attitude & commitment LFL Sales, Discount Rate, Strategic inventory goals and availability, Global Merchandising & Demand Planning Teams, Global Inventory & Allocation Teams, Cluster Finance, Cluster Sales Candidate Description 5 years+ experience in Merchandising and/or Merchandising planning in a multi/omni channel company. Delivery focused with excellent attention to detail and strong drive to resolve issues Experience and passion for the cluster retail market and a deep understanding of the seasonality and the customer. Strong communication skills with business stakeholders; Strong team working and collaboration skills Respects individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result and live the values BH35712
Apr 01, 2026
Contractor
Merchandise Financial Planner Responsible for leading BRIS merchandise planning and in-season trading. Fully owns the MFP, WSSI & OTB processes to drive profitable growth across territories, channels and product categories. Acting as a key commercial counterpart to Management, AP and Finance, the role provides clear, action-focused insight on performance, risks and opportunities. The role requires accountability for accurate forecasting, supporting strategic decision-making and ensuring that trading actions are timely, commercially sound and aligned to wider business objectives. The role requires a strong understanding of promotional mechanics and commercial levers, enabling fast, commercially sound decisions that optimise sales, stock position and margin performance across markets. This role reports to the Head of Merchandising. WSSI Responsibility for the Cluster MFP & OTB, driving out key findings based on performance by territory, channel and product category as well as Management directives. Reviewing consistently in line with trading performance, driving and justifying any proposed reforecasts with Management. Fully reflects the implications of all KPIs and demonstrates full consideration for changing trading factors (pay weeks, promotions, bank holidays, variances to peak trading times vs LY, seasonality). Thoroughly review WSSI across all KPI's prior to submitting to management to ensure that all necessary actions have been factored in to the reforecast Provide concise, clear and structured summaries on OTB reviews to management within the agreed deadlines. Ensures that all agreed actions are captured and effectively feed back to management team upon completion of these actions TRADE Effectively communicate all aspects of trade to Management in a clear and concise manner highlighting key headlines, actions, timeline and outcomes across channels and markets. Demonstrates a strong and consistent collaborative approach with AP. Consistently and proactively challenges and adapts forecast where appropriate, communicating clearly with Management to highlight the opportunities and risks with timeline/outcome. Consistently provides clear and concise updates to Management, highlighting any stock concerns with actions taken or proposed. Drives market analysis that is action focused, reviewing strategy and collaborating with AP to ensure an optimal range for territory growth. Drives a more strategic approach to the decision-making process, consistently thinking about the bigger picture and implications of actions on wider business. Takes responsibility for accurate and efficient reporting. PROMO Demonstrate strong understanding of promotional mechanics and the effective use of commercial levers to drive sales performance, manage stock levels and protect margin across channels and markets. Apply insight-led decision making to determine the optimal timing, depth and mechanics of promotions inline with financial plans and trading conditions. Proactively identify risks and opportunities arising from promotional activity, clearly communicating actions, timelines and expected outcomes to stakeholders. Continuously review promotional performance versus expectations, capturing key learnings to inform future planning and improve ways of working. STRATEGY Supports HoM with financial and qualitative merchandise plans by channel, driving a collaborative relationship with AP to create a strong and deliverable strategy. Clearly communicates key lessons and growth pillars, demonstrating ownership of identified opportunity/risk by channel and market. Translate global merchandising strategies to local seasonal financial objectives Identify local areas of potential and unexplored opportunities to maximise sales, make stock turn efficient and enhance positive margin trends. Shows resilience to strategy changes, developing new analysis and ways of working while supporting the wider team when required. Competencies: Demonstrates forward thinking in challenging strategy and processes in support of the wider business. Shows proactive approach to new ways of working, independently considering the wider implications and delivery. Weekly review to monitor merchandise OTB plan vs last estimate financial expectations. Key stakeholder in communicating key dates of promotional plans to Global MFP teams Collaborate with local finance in the budget setting and reviewing to secure Merchandising's bottom up forecast is considered in the final budget targets. ATTITUDE REPUTATION You're seen as the figure head of your role, respected in the Cluster and Global functions for your work, attitude & commitment LFL Sales, Discount Rate, Strategic inventory goals and availability, Global Merchandising & Demand Planning Teams, Global Inventory & Allocation Teams, Cluster Finance, Cluster Sales Candidate Description 5 years+ experience in Merchandising and/or Merchandising planning in a multi/omni channel company. Delivery focused with excellent attention to detail and strong drive to resolve issues Experience and passion for the cluster retail market and a deep understanding of the seasonality and the customer. Strong communication skills with business stakeholders; Strong team working and collaboration skills Respects individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result and live the values BH35712
MOBKOI is a fast-growing mobile company headquartered in London, with offices across central Europe, US and Asia. We use the latest in mobile ad technology to help premium brands effectively reach and engage with their clients' audiences. Bringing to market the most selective site list of premium global and local publishers enabling brands to be selective of where their ads are going to run and thus ensuring brand safety. MOBKOI prides itself on offering full transparency, bespoke creative builds and local market coordination. We are part of The Brandtech Group, formerly known as You & Mr Jones, working with partners developing the best technology across the globe. Role Overview The Client & Media Executive supports the end-to-end delivery of advertising campaigns across allocated accounts. Working closely with Client & Media Managers, this role focuses on campaign activation, optimisation support, reporting accuracy, and operational excellence.You will play a key role in ensuring campaigns launch smoothly, deliver effectively, and are monitored with precision. This is a foundational role designed to build strong media execution skills, commercial awareness, and confidence in client lifecycle management within a programmatic-first environment. Key Responsibilities Campaign Activation & Delivery Support Support campaign setup across Programmatic and Direct channels Assist with DSP builds and technical implementation Ensure accurate trafficking, creative approvals, and tracking implementation Monitor pacing and flag delivery risks or performance concerns Support optimisation adjustments under Manager guidancePerformance Reporting & Analysis Prepare weekly and end-of-campaign reports Consolidate performance data across platforms Assist in generating client-ready insight decks Maintain accurate budget trackers and documentationCommercial & Operational Support Support margin tracking and budget pacing Assist with reconciliations and invoice alignment Maintain accurate rate cards and internal documentation Escalate discrepancies or risks proactivelyCross-Functional Collaboration Work closely with Sales, Creative, TAM, Analytics, and Supply teams Ensure internal systems are updated accurately Contribute to smooth campaign handovers and launches Required Skills & Experience 1-2+ years' experience in digital media, agency, publisher, or adtech Exposure to campaign management or programmatic environments preferred Strong attention to detail and organisational skills Comfortable working with data and Excel Analytical mindset with eagerness to learn Ability to manage workload in a fast-paced environmentThis role operates in a high-standards, fast-moving environment and requires someone motivated to learn, take ownership, and deliver quality work. You should be comfortable balancing independent work with cross-functional collaboration. Location LondonHybrid: Monday, Tuesday, Wednesday Language English + European Language -BonusYou may have experience of the following: Client Services Executive, Digital Media Executive, Programmatic Executive, Campaign Executive, Junior Account Executive, Ad Operations Executive, Media Activation Executive, Client Delivery Executive, Campaign Trafficking Executive, Digital Campaign Coordinator, Programmatic Coordinator, Advertising Operations Coordinator, Media Planning Assistant, Media Trading Assistant, Performance Marketing Assistant, and Digital Account Support Executive.REF-
Apr 01, 2026
Full time
MOBKOI is a fast-growing mobile company headquartered in London, with offices across central Europe, US and Asia. We use the latest in mobile ad technology to help premium brands effectively reach and engage with their clients' audiences. Bringing to market the most selective site list of premium global and local publishers enabling brands to be selective of where their ads are going to run and thus ensuring brand safety. MOBKOI prides itself on offering full transparency, bespoke creative builds and local market coordination. We are part of The Brandtech Group, formerly known as You & Mr Jones, working with partners developing the best technology across the globe. Role Overview The Client & Media Executive supports the end-to-end delivery of advertising campaigns across allocated accounts. Working closely with Client & Media Managers, this role focuses on campaign activation, optimisation support, reporting accuracy, and operational excellence.You will play a key role in ensuring campaigns launch smoothly, deliver effectively, and are monitored with precision. This is a foundational role designed to build strong media execution skills, commercial awareness, and confidence in client lifecycle management within a programmatic-first environment. Key Responsibilities Campaign Activation & Delivery Support Support campaign setup across Programmatic and Direct channels Assist with DSP builds and technical implementation Ensure accurate trafficking, creative approvals, and tracking implementation Monitor pacing and flag delivery risks or performance concerns Support optimisation adjustments under Manager guidancePerformance Reporting & Analysis Prepare weekly and end-of-campaign reports Consolidate performance data across platforms Assist in generating client-ready insight decks Maintain accurate budget trackers and documentationCommercial & Operational Support Support margin tracking and budget pacing Assist with reconciliations and invoice alignment Maintain accurate rate cards and internal documentation Escalate discrepancies or risks proactivelyCross-Functional Collaboration Work closely with Sales, Creative, TAM, Analytics, and Supply teams Ensure internal systems are updated accurately Contribute to smooth campaign handovers and launches Required Skills & Experience 1-2+ years' experience in digital media, agency, publisher, or adtech Exposure to campaign management or programmatic environments preferred Strong attention to detail and organisational skills Comfortable working with data and Excel Analytical mindset with eagerness to learn Ability to manage workload in a fast-paced environmentThis role operates in a high-standards, fast-moving environment and requires someone motivated to learn, take ownership, and deliver quality work. You should be comfortable balancing independent work with cross-functional collaboration. Location LondonHybrid: Monday, Tuesday, Wednesday Language English + European Language -BonusYou may have experience of the following: Client Services Executive, Digital Media Executive, Programmatic Executive, Campaign Executive, Junior Account Executive, Ad Operations Executive, Media Activation Executive, Client Delivery Executive, Campaign Trafficking Executive, Digital Campaign Coordinator, Programmatic Coordinator, Advertising Operations Coordinator, Media Planning Assistant, Media Trading Assistant, Performance Marketing Assistant, and Digital Account Support Executive.REF-
We re recruiting on behalf of a well-established organisation for an experienced Head of Payroll to lead their end-to-end payroll function. This senior role will suit a confident payroll leader with strong technical knowledge and a hands-on approach. You ll oversee payroll delivery, ensure statutory compliance, lead a payroll team, and work closely with HR, Finance, and external partners to drive continuous improvement. Key responsibilities include: Full ownership of payroll processing, accuracy, and compliance Leading and developing a payroll team Ensuring compliance with UK and/or Ireland payroll legislation Managing external providers and stakeholders Driving process improvements and automation Resolving complex payroll issues and producing senior-level reporting About you: Extensive payroll experience with leadership responsibility Strong knowledge of PAYE, NI, pensions, and statutory reporting Experience using payroll systems (Sage 50) High attention to detail and confidentiality Payroll qualification (CIPP / IPASS) desirable Reporting to: Regional Director A great opportunity to shape and lead a critical payroll function Apply today to find out more: (url removed) All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Chilworth Partnership / Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed) INDQSF
Apr 01, 2026
Full time
We re recruiting on behalf of a well-established organisation for an experienced Head of Payroll to lead their end-to-end payroll function. This senior role will suit a confident payroll leader with strong technical knowledge and a hands-on approach. You ll oversee payroll delivery, ensure statutory compliance, lead a payroll team, and work closely with HR, Finance, and external partners to drive continuous improvement. Key responsibilities include: Full ownership of payroll processing, accuracy, and compliance Leading and developing a payroll team Ensuring compliance with UK and/or Ireland payroll legislation Managing external providers and stakeholders Driving process improvements and automation Resolving complex payroll issues and producing senior-level reporting About you: Extensive payroll experience with leadership responsibility Strong knowledge of PAYE, NI, pensions, and statutory reporting Experience using payroll systems (Sage 50) High attention to detail and confidentiality Payroll qualification (CIPP / IPASS) desirable Reporting to: Regional Director A great opportunity to shape and lead a critical payroll function Apply today to find out more: (url removed) All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Chilworth Partnership / Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed) INDQSF
Permanent HR Business Partner - Dunstable 5 days on-site Fast-paced, collaborative manufacturing environmentAre you an energetic, ideas-driven HR professional who thrives in a hands-on, commercial setting? Do you love balancing day-to-day HR delivery with meaningful strategic impact? If so, this HR Business Partner role could be the perfect next step. Why join? You'll be part of a high-performing European HR team, reporting directly to the Head of HR - Europe, and supporting a dynamic manufacturing site where people development, innovation and continuous improvement are part of everyday life. This is a business that values creativity, encourages autonomy and gives you the space to make a real difference.The Role A true mix of 70% operational and 30% strategic HR partnering, you'll be the go-to expert on all people matters across the site. Key Responsibilities: Lead end-to-end ER case management, ensuring fair, consistent and timely resolution Own the full recruitment and selection process, from role scoping to onboarding Design and deliver training sessions on HR best practice, compliance and manager capability Support the development and implementation of the site HR strategy Drive succession planning and talent development initiatives Champion wellbeing, DE&I, and engagement activities Review and enhance the employee benefits offering to strengthen attraction and retention Influence culture through continuous improvement and fresh, creative HR solutions. About You: We're looking for someone who is proactive, commercially minded and not afraid to bring new ideas to the table.Essential experience: Proven experience as an HR Business Partner ideally from manufacturing, engineering, distribution, retail or similar fast-paced, operational industries. Confident in managing ER cases end-to-end Comfortable working autonomously with strong decision-making skills Naturally customer-focused, action-oriented and driven A hands-on doer who also enjoys contributing to bigger-picture strategy. What's in it for you? The chance to shape people initiatives in a business that genuinely values HR Variety and influence - no two days are the same A culture built on collaboration, continuous improvement and empowering peopleIf you're ready to bring energy, creativity and real HR expertise to a growing commercial organisation, we'd love to hear from you.Bonus up to 10% of annual salary Private Health Care 25 days holiday + bank holidays Perk Box Pension 5% match What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Full time
Permanent HR Business Partner - Dunstable 5 days on-site Fast-paced, collaborative manufacturing environmentAre you an energetic, ideas-driven HR professional who thrives in a hands-on, commercial setting? Do you love balancing day-to-day HR delivery with meaningful strategic impact? If so, this HR Business Partner role could be the perfect next step. Why join? You'll be part of a high-performing European HR team, reporting directly to the Head of HR - Europe, and supporting a dynamic manufacturing site where people development, innovation and continuous improvement are part of everyday life. This is a business that values creativity, encourages autonomy and gives you the space to make a real difference.The Role A true mix of 70% operational and 30% strategic HR partnering, you'll be the go-to expert on all people matters across the site. Key Responsibilities: Lead end-to-end ER case management, ensuring fair, consistent and timely resolution Own the full recruitment and selection process, from role scoping to onboarding Design and deliver training sessions on HR best practice, compliance and manager capability Support the development and implementation of the site HR strategy Drive succession planning and talent development initiatives Champion wellbeing, DE&I, and engagement activities Review and enhance the employee benefits offering to strengthen attraction and retention Influence culture through continuous improvement and fresh, creative HR solutions. About You: We're looking for someone who is proactive, commercially minded and not afraid to bring new ideas to the table.Essential experience: Proven experience as an HR Business Partner ideally from manufacturing, engineering, distribution, retail or similar fast-paced, operational industries. Confident in managing ER cases end-to-end Comfortable working autonomously with strong decision-making skills Naturally customer-focused, action-oriented and driven A hands-on doer who also enjoys contributing to bigger-picture strategy. What's in it for you? The chance to shape people initiatives in a business that genuinely values HR Variety and influence - no two days are the same A culture built on collaboration, continuous improvement and empowering peopleIf you're ready to bring energy, creativity and real HR expertise to a growing commercial organisation, we'd love to hear from you.Bonus up to 10% of annual salary Private Health Care 25 days holiday + bank holidays Perk Box Pension 5% match What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new role Southend Council are looking to appoint a permanent, full-time, Adoption Panel Advisor.The principal role of the panel advisor is to provide professional advice to Adoption Panels, ensuring that the arrangements for panel are coordinated in advance, run smoothly on the day, and that follow-up actions and reports happen as required. The post holder will be responsible for ensuring that the central list provides sufficient panel members to meet the needs of the family placement work. To oversee processes for the approval of foster carers and early permanence decisions, as well as promoting and supporting a range of family placement arrangements within Children's Services, working in partnership with colleagues internally and externally. The successful candidate will establish systems/best practice to support the decision-making process, including training and development in line with adoption regulations and National Minimum Standards, ensuring that the LA achieves timely permanence for children in care across the full range of legal options, including adoption, special guardianship, residence orders, family and friends and permanent/long term foster care.Leading and working closely in collaboration with the Head of Service, Service Managers, Team Managers, Independent Reviewing Officers, and Children's Social Workers to develop and maintain relevant management information systems, and to lead on the analysis and reporting of practice/business activities linked to permanency and fostering panel.They will coordinate and attend permanency panel, permanency planning meetings and case track meetings, advising on the best way to achieve the most appropriate outcomes for children.The position is hybrid working, depending on the need for on-site panel meetings. What you'll need to succeed To be shortlisted for this position, you must be able to work in the UK, have a recognised Social Work qualification and be registered with Social Work England.It is essential that you have extensive adoption experience along with panel adviser knowledge. You are required to have 2+ years performance/quality assurance experience as well as knowledge of legislation and adoption regulations gained within a social services context. Previous experience (preferably in a management capacity) of working with children and families and policy development. Experience of Quality Audit processes and their application within a service-focussed environmentAbility to relate and communicate effectively verbally and in writing, with a wide range of audiences, including service users, professional staff and senior managers in various agencies. What you'll get in return When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 01, 2026
Full time
Your new role Southend Council are looking to appoint a permanent, full-time, Adoption Panel Advisor.The principal role of the panel advisor is to provide professional advice to Adoption Panels, ensuring that the arrangements for panel are coordinated in advance, run smoothly on the day, and that follow-up actions and reports happen as required. The post holder will be responsible for ensuring that the central list provides sufficient panel members to meet the needs of the family placement work. To oversee processes for the approval of foster carers and early permanence decisions, as well as promoting and supporting a range of family placement arrangements within Children's Services, working in partnership with colleagues internally and externally. The successful candidate will establish systems/best practice to support the decision-making process, including training and development in line with adoption regulations and National Minimum Standards, ensuring that the LA achieves timely permanence for children in care across the full range of legal options, including adoption, special guardianship, residence orders, family and friends and permanent/long term foster care.Leading and working closely in collaboration with the Head of Service, Service Managers, Team Managers, Independent Reviewing Officers, and Children's Social Workers to develop and maintain relevant management information systems, and to lead on the analysis and reporting of practice/business activities linked to permanency and fostering panel.They will coordinate and attend permanency panel, permanency planning meetings and case track meetings, advising on the best way to achieve the most appropriate outcomes for children.The position is hybrid working, depending on the need for on-site panel meetings. What you'll need to succeed To be shortlisted for this position, you must be able to work in the UK, have a recognised Social Work qualification and be registered with Social Work England.It is essential that you have extensive adoption experience along with panel adviser knowledge. You are required to have 2+ years performance/quality assurance experience as well as knowledge of legislation and adoption regulations gained within a social services context. Previous experience (preferably in a management capacity) of working with children and families and policy development. Experience of Quality Audit processes and their application within a service-focussed environmentAbility to relate and communicate effectively verbally and in writing, with a wide range of audiences, including service users, professional staff and senior managers in various agencies. What you'll get in return When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
More About The Role Our manufacturing sites are demanding, ever changing and extremely fast paced. We are in the middle of a major growth phase, so all our leaders need to be entrepreneurial and brave in their approach, with strong leadership skills. As the Head of Operations for Produce at Myton Food Group , you will provide strategic leadership across four major fresh produce manufacturing sites, driving a robust operational strategy to ensure our sites are high performing, efficient and a great place to work. Reporting directly into the Produce Director, this is a high-impact senior leadership role focussed on delivering operational excellence across our fastest growing division. This role will require presence in Myton Head Office, and regular travel to the 4 sites (Thrapston, Rushden, Flaxby & Gadbrook). About The Role Accountability for 4 produce manufacturing sites, ensuring consistency, safety, and efficiency across the operation. Full end-to-end P&L management for the Produce division Develop and execute strategic plans to optimise operational efficiency and drive business growth Overseeing the weekly production and despatch of 8 million+ packs across multiple product categories and 150 SKUs. Direct management of 4 Site Managers, overseeing a total workforce of 2500 colleagues. Collaborating with Trading, Retail, and Online teams to develop exciting industry leading growth plans that enhance financial performance and customer satisfaction. Ensure compliance with regulatory requirements and industry standards. About You As well as the ability to manage on a large scale you must also have Proven experience as a Senior Operations professional (Site Director or Head of level), with either large single site, or multi-site responsibility in food manufacturing, ideally within Produce Knowledge of relevant legislation and industry expertise to run world class operations Strong leadership skills with the ability to create a people driven culture, with a personable approach Strong influencing and negotiation skills The ability to drive performance improvement and be able to think outside the box in order to come up with new innovative ideas The ability to build relationships with a broad range of stakeholders right up to Executive Board level Expertise to align operational performance with corporate business strategy About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Apr 01, 2026
Full time
More About The Role Our manufacturing sites are demanding, ever changing and extremely fast paced. We are in the middle of a major growth phase, so all our leaders need to be entrepreneurial and brave in their approach, with strong leadership skills. As the Head of Operations for Produce at Myton Food Group , you will provide strategic leadership across four major fresh produce manufacturing sites, driving a robust operational strategy to ensure our sites are high performing, efficient and a great place to work. Reporting directly into the Produce Director, this is a high-impact senior leadership role focussed on delivering operational excellence across our fastest growing division. This role will require presence in Myton Head Office, and regular travel to the 4 sites (Thrapston, Rushden, Flaxby & Gadbrook). About The Role Accountability for 4 produce manufacturing sites, ensuring consistency, safety, and efficiency across the operation. Full end-to-end P&L management for the Produce division Develop and execute strategic plans to optimise operational efficiency and drive business growth Overseeing the weekly production and despatch of 8 million+ packs across multiple product categories and 150 SKUs. Direct management of 4 Site Managers, overseeing a total workforce of 2500 colleagues. Collaborating with Trading, Retail, and Online teams to develop exciting industry leading growth plans that enhance financial performance and customer satisfaction. Ensure compliance with regulatory requirements and industry standards. About You As well as the ability to manage on a large scale you must also have Proven experience as a Senior Operations professional (Site Director or Head of level), with either large single site, or multi-site responsibility in food manufacturing, ideally within Produce Knowledge of relevant legislation and industry expertise to run world class operations Strong leadership skills with the ability to create a people driven culture, with a personable approach Strong influencing and negotiation skills The ability to drive performance improvement and be able to think outside the box in order to come up with new innovative ideas The ability to build relationships with a broad range of stakeholders right up to Executive Board level Expertise to align operational performance with corporate business strategy About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Head of TikTok Consumer Brand Manchester Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like. We are partnering with a hig growth, digitally led consumer brand that is scaling rapidly across social commerce and direct-to-consumer channels. This is a unique opportunity for a Head of TikTok to take full ownership of one of the most commercially important channels in the business, driving revenue, shaping strategy and building a best-in-class TikTok ecosystem. The Head of TikTok will sit within a senior leadership team, with full accountability for performance, content direction and creator strategy across TikTok Shop and the wider platform. The Head of TikTok will lead the end-to-end TikTok strategy, combining content, commerce and performance marketing to deliver measurable growth. This role requires a strong commercial mindset alongside a deep understanding of platform trends, creator ecosystems and social commerce mechanics. Key Responsibilities Own commercial performance across TikTok Shop, including revenue, profitability and return on investment Lead paid and organic TikTok strategy, ensuring scalable and efficient growth Drive campaign planning and execution across key product launches and trading moments Optimise TikTok Shop performance, including merchandising, catalogue quality and customer journey Develop and execute a high-impact creator and partnership strategy Build strong relationships with agencies and platform partners to unlock growth opportunities Stay ahead of platform trends, identifying new features and formats to drive engagement and conversion Lead TikTok Live strategy, maximising performance across live commerce activity Manage and develop a high-performing team, setting clear objectives and performance standards Collaborate cross-functionally with marketing, trading and creative teams to deliver aligned campaigns About You Proven experience leading TikTok Shop or social commerce performance at scale Strong commercial understanding of revenue, margin and performance metrics Experience managing paid social budgets and driving measurable ROI Deep understanding of creator and influencer ecosystems Data-led approach with the ability to turn insight into action Confident leading teams and influencing stakeholders across the business Highly adaptable with the ability to operate at pace and respond to platform evolution Why Apply Join a brand where TikTok is a core revenue channel, not an add-on Take full ownership of a high-impact, high-visibility function Work within a business that is investing heavily in social commerce and innovation Clear opportunity to shape strategy and build a team as the business scales Competitive salary and benefits package Apply today to find out more! BH35742
Apr 01, 2026
Full time
Head of TikTok Consumer Brand Manchester Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like. We are partnering with a hig growth, digitally led consumer brand that is scaling rapidly across social commerce and direct-to-consumer channels. This is a unique opportunity for a Head of TikTok to take full ownership of one of the most commercially important channels in the business, driving revenue, shaping strategy and building a best-in-class TikTok ecosystem. The Head of TikTok will sit within a senior leadership team, with full accountability for performance, content direction and creator strategy across TikTok Shop and the wider platform. The Head of TikTok will lead the end-to-end TikTok strategy, combining content, commerce and performance marketing to deliver measurable growth. This role requires a strong commercial mindset alongside a deep understanding of platform trends, creator ecosystems and social commerce mechanics. Key Responsibilities Own commercial performance across TikTok Shop, including revenue, profitability and return on investment Lead paid and organic TikTok strategy, ensuring scalable and efficient growth Drive campaign planning and execution across key product launches and trading moments Optimise TikTok Shop performance, including merchandising, catalogue quality and customer journey Develop and execute a high-impact creator and partnership strategy Build strong relationships with agencies and platform partners to unlock growth opportunities Stay ahead of platform trends, identifying new features and formats to drive engagement and conversion Lead TikTok Live strategy, maximising performance across live commerce activity Manage and develop a high-performing team, setting clear objectives and performance standards Collaborate cross-functionally with marketing, trading and creative teams to deliver aligned campaigns About You Proven experience leading TikTok Shop or social commerce performance at scale Strong commercial understanding of revenue, margin and performance metrics Experience managing paid social budgets and driving measurable ROI Deep understanding of creator and influencer ecosystems Data-led approach with the ability to turn insight into action Confident leading teams and influencing stakeholders across the business Highly adaptable with the ability to operate at pace and respond to platform evolution Why Apply Join a brand where TikTok is a core revenue channel, not an add-on Take full ownership of a high-impact, high-visibility function Work within a business that is investing heavily in social commerce and innovation Clear opportunity to shape strategy and build a team as the business scales Competitive salary and benefits package Apply today to find out more! BH35742
Description The Assistant Shops Manager supports the day to day operation of multiple retail outlets across the resort, ensuring the consistent delivery of the plans, standards and processes set by the Shops Manager. You will take accountability for leading the venues in their absence, ensuring exceptional guest experience, strong operational execution and safe, well presented retail environments. You will: • Support the performance of a diverse retail portfolio including toys, sweets, merchandise, photography sales and equipment hire. • Implement commercial, operational and visual merchandising plans set by the Shops Manager. • Drive accurate stock routines, loss prevention standards and product availability across all outlets. • Be highly visible across the shops, leading the team on shift, coaching in real time and delivering consistently high retail and service standards. KPIs • Guest NPS & retail shopping experience • ENPS & team engagement • Sales growth & category mix support • Stock loss %, waste %, scanning accuracy & stock integrity • Photo package sales & conversion support • Labour productivity & on shift deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results • Team retention & development support General Duties & Key Accountabilities Guest Experience & Retail Service Leadership • Lead the delivery of excellent guest experience across all satellite outlets, following standards set by the Shops Manager. • Ensure store presentation, Venue standards, cleanliness, signage and stock availability are maintained daily. • Support queue management, service flow and guest interactions during peak periods. • Provide hands on coaching on the shop floor, modelling positive, friendly and helpful service. • Support the delivery of safe and smooth photography and hire shop experiences. Commercial, Stock & Business Performance • Support stock routines across all shops, including: stock integrity checks waste logging product rotation loss prevention routines accurate scanning & till operations Implement merchandising, seasonal displays and promotional activity as briefed by the Shops Manager. Support sales performance by ensuring the team understands daily priorities, promotions and product focus areas. Ensure labour plans created by the Manager are deployed correctly on shift. • Support rota preparation, payroll accuracy and real time staffing decisions. • Contribute to the delivery of photography Team Leadership, Culture & Development • Lead the team on shift, ensuring clear communication, strong standards and consistent expectations. • Deliver on shift coaching, induction support and training in guest service, scanning accuracy, Venue standards and loss prevention. • Support 1:1s, PDPs, performance conversations and succession planning as directed. • Create daily and weekly objectives for Shift Managers that support revenue generation, queue management, profit protection, compliance, Guest experience and team experience. • Role model Butlin's Values and Leadership Behaviours at all times. • Help develop a multi skilled team capable of working across all retail outlets. • Contribute to team retention by fostering a positive, supportive and inclusive team culture. Operational Excellence, Safety & Compliance • Ensure compliance with food safety (sweets), H&S, COSHH, security, loss prevention and relevant licensing requirements. • Support robust cash handling processes, including floats, safe checks, variances and escalation. • Maintain audit readiness across retail stores, stockrooms, photography zones and hire shop areas. • Complete daily opening/closing routines and escalate risks promptly. • Take full accountability for safe operations during the Satellite Shops Manager's absence. Cross Resort Collaboration & Leadership • Support the Shops Manager in working with Commercial & Procurement on range, pricing and promotional execution. • Partner with Loss Prevention to support variance control and shrink reduction. • Collaborate with Entertainment and Guest Operations for photography support at resort events. • Share best practice with peers across the resort and support cross venue needs during peak periods. • Support wider resort operations including arrivals and large scale trading surges. Key Knowledge/Experience & Qualification Requirements • Experience in a retail, photo retail, gift, toys, sweets or convenience environment. • Understanding of stock processes, loss prevention routines and retail standards. • Willingness to learn photo retail processes and hire shop procedures. • Experience supervising shifts, coaching others or leading small teams. • Strong communication skills with the ability to motivate and support team members. • Ability to stay calm, organised and effective during busy trading periods. • Problem solving skills with a hands on, proactive approach. • Ability to prioritise effectively across multiple venues and adapt to fast changing needs. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Assistant Shops Manager supports the day to day operation of multiple retail outlets across the resort, ensuring the consistent delivery of the plans, standards and processes set by the Shops Manager. You will take accountability for leading the venues in their absence, ensuring exceptional guest experience, strong operational execution and safe, well presented retail environments. You will: • Support the performance of a diverse retail portfolio including toys, sweets, merchandise, photography sales and equipment hire. • Implement commercial, operational and visual merchandising plans set by the Shops Manager. • Drive accurate stock routines, loss prevention standards and product availability across all outlets. • Be highly visible across the shops, leading the team on shift, coaching in real time and delivering consistently high retail and service standards. KPIs • Guest NPS & retail shopping experience • ENPS & team engagement • Sales growth & category mix support • Stock loss %, waste %, scanning accuracy & stock integrity • Photo package sales & conversion support • Labour productivity & on shift deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results • Team retention & development support General Duties & Key Accountabilities Guest Experience & Retail Service Leadership • Lead the delivery of excellent guest experience across all satellite outlets, following standards set by the Shops Manager. • Ensure store presentation, Venue standards, cleanliness, signage and stock availability are maintained daily. • Support queue management, service flow and guest interactions during peak periods. • Provide hands on coaching on the shop floor, modelling positive, friendly and helpful service. • Support the delivery of safe and smooth photography and hire shop experiences. Commercial, Stock & Business Performance • Support stock routines across all shops, including: stock integrity checks waste logging product rotation loss prevention routines accurate scanning & till operations Implement merchandising, seasonal displays and promotional activity as briefed by the Shops Manager. Support sales performance by ensuring the team understands daily priorities, promotions and product focus areas. Ensure labour plans created by the Manager are deployed correctly on shift. • Support rota preparation, payroll accuracy and real time staffing decisions. • Contribute to the delivery of photography Team Leadership, Culture & Development • Lead the team on shift, ensuring clear communication, strong standards and consistent expectations. • Deliver on shift coaching, induction support and training in guest service, scanning accuracy, Venue standards and loss prevention. • Support 1:1s, PDPs, performance conversations and succession planning as directed. • Create daily and weekly objectives for Shift Managers that support revenue generation, queue management, profit protection, compliance, Guest experience and team experience. • Role model Butlin's Values and Leadership Behaviours at all times. • Help develop a multi skilled team capable of working across all retail outlets. • Contribute to team retention by fostering a positive, supportive and inclusive team culture. Operational Excellence, Safety & Compliance • Ensure compliance with food safety (sweets), H&S, COSHH, security, loss prevention and relevant licensing requirements. • Support robust cash handling processes, including floats, safe checks, variances and escalation. • Maintain audit readiness across retail stores, stockrooms, photography zones and hire shop areas. • Complete daily opening/closing routines and escalate risks promptly. • Take full accountability for safe operations during the Satellite Shops Manager's absence. Cross Resort Collaboration & Leadership • Support the Shops Manager in working with Commercial & Procurement on range, pricing and promotional execution. • Partner with Loss Prevention to support variance control and shrink reduction. • Collaborate with Entertainment and Guest Operations for photography support at resort events. • Share best practice with peers across the resort and support cross venue needs during peak periods. • Support wider resort operations including arrivals and large scale trading surges. Key Knowledge/Experience & Qualification Requirements • Experience in a retail, photo retail, gift, toys, sweets or convenience environment. • Understanding of stock processes, loss prevention routines and retail standards. • Willingness to learn photo retail processes and hire shop procedures. • Experience supervising shifts, coaching others or leading small teams. • Strong communication skills with the ability to motivate and support team members. • Ability to stay calm, organised and effective during busy trading periods. • Problem solving skills with a hands on, proactive approach. • Ability to prioritise effectively across multiple venues and adapt to fast changing needs. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Head of Ecommerce High Growth Consumer Brand Manchester Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets. This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience. The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets. The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition. This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes. Key Responsibilities Own overall ecommerce performance, including conversion rate, average order value and revenue growth Lead trading strategy across product launches and core ranges Plan and execute campaigns to drive sell-through and maximise stock efficiency Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives Develop and scale CRM and loyalty strategy to improve retention and lifetime value Lead lifecycle marketing across email, SMS and retention channels Drive growth of subscription and recurring revenue streams Own performance across UK, US and international markets, identifying opportunities for expansion Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams Continuously improve onsite experience and optimise the ecommerce tech stack Lead, develop and grow a high-performing ecommerce team About You Proven experience in a senior ecommerce leadership role within a consumer or D2C environment Strong commercial acumen with a track record of driving revenue growth Deep understanding of digital marketing and performance channels Experience building CRM, retention and loyalty strategies Data-driven mindset with strong analytical capability Experience operating across international markets, particularly US Strong leadership skills with the ability to build and develop teams Comfortable operating in a fast-moving, performance-focused environment Why Apply Join a business with strong growth momentum across multiple markets Opportunity to take full ownership of ecommerce strategy and performance Work in a highly collaborative environment with clear commercial focus Play a key role in shaping the next phase of growth Competitive salary and benefits package Apply today to find out more! BH35743
Apr 01, 2026
Full time
Head of Ecommerce High Growth Consumer Brand Manchester Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets. This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience. The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets. The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition. This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes. Key Responsibilities Own overall ecommerce performance, including conversion rate, average order value and revenue growth Lead trading strategy across product launches and core ranges Plan and execute campaigns to drive sell-through and maximise stock efficiency Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives Develop and scale CRM and loyalty strategy to improve retention and lifetime value Lead lifecycle marketing across email, SMS and retention channels Drive growth of subscription and recurring revenue streams Own performance across UK, US and international markets, identifying opportunities for expansion Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams Continuously improve onsite experience and optimise the ecommerce tech stack Lead, develop and grow a high-performing ecommerce team About You Proven experience in a senior ecommerce leadership role within a consumer or D2C environment Strong commercial acumen with a track record of driving revenue growth Deep understanding of digital marketing and performance channels Experience building CRM, retention and loyalty strategies Data-driven mindset with strong analytical capability Experience operating across international markets, particularly US Strong leadership skills with the ability to build and develop teams Comfortable operating in a fast-moving, performance-focused environment Why Apply Join a business with strong growth momentum across multiple markets Opportunity to take full ownership of ecommerce strategy and performance Work in a highly collaborative environment with clear commercial focus Play a key role in shaping the next phase of growth Competitive salary and benefits package Apply today to find out more! BH35743
Description Step into a role where your leadership, energy and passion for retail truly shine. As our Assistant Manager, you'll play a key part in driving the day to day success of our supermarket - creating an outstanding guest experience, delivering strong commercial results, and setting the standard for operational excellence. You'll be a visible, hands on leader who inspires the team, champions great service, and confidently takes the reins whenever the Manager is away. This is your chance to make a real impact in a fast paced, guest focused environment where no two days feel the same. KPIs You'll help drive and influence: • Guest NPS • Stock yield %, stock loss, line variances, waste & compliance • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results • Guest spend per head • Retail Performance General Duties & Key Accountabilities Operational Management Support the smooth daily running of the shop. Open and close the premises in line with company procedures. Ensure compliance with company policies, health & safety, and security standards. Maintain high standards of visual merchandising and store presentation. Monitor and manage stock levels, deliveries, and stock control processes. Team Leadership Supervise and motivate team members to deliver excellent service to our guests. Support recruitment, onboarding, and training of new staff. Deliver coaching and performance feedback. Assist in rota planning and workforce scheduling. Step up to manage the team in the absence of the Manager. Customer Experience Deliver exceptional guest experience and resolve escalated customer queries or complaints. Drive a guest-first culture within the team. Ensure a welcoming, inclusive, and professional shop environment. Commercial Performance Support delivery of sales targets and KPIs. Monitor daily sales performance and identify opportunities to increase revenue. Promote upselling, cross-selling, and promotional activity. Support cost control, waste management, and margin protection. Cash & Compliance Oversee cash handling, banking, and reconciliation procedures. Ensure compliance with age-restricted sales (where applicable). Support audit preparation and compliance checks. Key Knowledge/Experience & Qualification Requirements Previous experience in a leadership role within a retail environment is essential Experience of leading a team Strong customer/ guest experience skills Cash handling experience Experience in supporting with right people, right place, right time Experience in a fast paced environment . Confident communication skills with the ability to motivate and guide others. Ability to remain calm, organised and effective during pressured trading periods. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description Step into a role where your leadership, energy and passion for retail truly shine. As our Assistant Manager, you'll play a key part in driving the day to day success of our supermarket - creating an outstanding guest experience, delivering strong commercial results, and setting the standard for operational excellence. You'll be a visible, hands on leader who inspires the team, champions great service, and confidently takes the reins whenever the Manager is away. This is your chance to make a real impact in a fast paced, guest focused environment where no two days feel the same. KPIs You'll help drive and influence: • Guest NPS • Stock yield %, stock loss, line variances, waste & compliance • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results • Guest spend per head • Retail Performance General Duties & Key Accountabilities Operational Management Support the smooth daily running of the shop. Open and close the premises in line with company procedures. Ensure compliance with company policies, health & safety, and security standards. Maintain high standards of visual merchandising and store presentation. Monitor and manage stock levels, deliveries, and stock control processes. Team Leadership Supervise and motivate team members to deliver excellent service to our guests. Support recruitment, onboarding, and training of new staff. Deliver coaching and performance feedback. Assist in rota planning and workforce scheduling. Step up to manage the team in the absence of the Manager. Customer Experience Deliver exceptional guest experience and resolve escalated customer queries or complaints. Drive a guest-first culture within the team. Ensure a welcoming, inclusive, and professional shop environment. Commercial Performance Support delivery of sales targets and KPIs. Monitor daily sales performance and identify opportunities to increase revenue. Promote upselling, cross-selling, and promotional activity. Support cost control, waste management, and margin protection. Cash & Compliance Oversee cash handling, banking, and reconciliation procedures. Ensure compliance with age-restricted sales (where applicable). Support audit preparation and compliance checks. Key Knowledge/Experience & Qualification Requirements Previous experience in a leadership role within a retail environment is essential Experience of leading a team Strong customer/ guest experience skills Cash handling experience Experience in supporting with right people, right place, right time Experience in a fast paced environment . Confident communication skills with the ability to motivate and guide others. Ability to remain calm, organised and effective during pressured trading periods. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!