Own Your Desk. Grow Your Market. Thrive in Nuclear Energy Recruitment! As a Recruitment Consultant focussing on the Contract Nuclear markets, you will develop the technical expertise and market awareness to identify, open, and develop new market opportunities in an inclusive and supportive environment. We are looking for a goal-oriented person with strong commercial insight to join our experienced Energy team on a Nuclear Contract desk. Your focus will be in Project Controls where you will typically recruit planners, estimators and commercial positions. You will grow, what we refer to as "your desk" - your desk in recruitment is a hub of activity, where you'll spend your days connecting with candidates, coordinating interviews, canvassing clients and working closely with hiring managers to successfully fill open vacancy. Sales activities and building relationships will be an integral part of your role. What's in it for you? A well-invested, high-growth market - Strong team expansion with the industry overall experiencing significant investment. A highly knowledgeable team in the Energy sector - Deep expertise and insight across various areas of the energy market. A richly diverse team - Wide-ranging backgrounds and experiences that contribute to a dynamic and well-rounded team. We are looking for individuals with: Experience in the nuclear sector is strongly preferred to meet the demands of this highly specialized field. Transferable engineering backgrounds - For example experience in aerospace or defence is highly relevant, especially given the overlap in technical skill sets and the importance of security clearance in both industries. What we offer: A warm, welcoming team with a positive and inclusive culture. Support and mentoring from experienced professionals. Flexible working options to support your wellbeing and work-life balance. Incentives including all-inclusive team holidays, regular socials, and more. Free on-site parking and a competitive benefits package Who are we? For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there. At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career. Ready to grow your own desk in a thriving market? Apply now! "It was a great experience. Processes and feedback were conducted quickly."- Jose (Recruitment Consultant) Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates. ID:345677
Feb 27, 2026
Full time
Own Your Desk. Grow Your Market. Thrive in Nuclear Energy Recruitment! As a Recruitment Consultant focussing on the Contract Nuclear markets, you will develop the technical expertise and market awareness to identify, open, and develop new market opportunities in an inclusive and supportive environment. We are looking for a goal-oriented person with strong commercial insight to join our experienced Energy team on a Nuclear Contract desk. Your focus will be in Project Controls where you will typically recruit planners, estimators and commercial positions. You will grow, what we refer to as "your desk" - your desk in recruitment is a hub of activity, where you'll spend your days connecting with candidates, coordinating interviews, canvassing clients and working closely with hiring managers to successfully fill open vacancy. Sales activities and building relationships will be an integral part of your role. What's in it for you? A well-invested, high-growth market - Strong team expansion with the industry overall experiencing significant investment. A highly knowledgeable team in the Energy sector - Deep expertise and insight across various areas of the energy market. A richly diverse team - Wide-ranging backgrounds and experiences that contribute to a dynamic and well-rounded team. We are looking for individuals with: Experience in the nuclear sector is strongly preferred to meet the demands of this highly specialized field. Transferable engineering backgrounds - For example experience in aerospace or defence is highly relevant, especially given the overlap in technical skill sets and the importance of security clearance in both industries. What we offer: A warm, welcoming team with a positive and inclusive culture. Support and mentoring from experienced professionals. Flexible working options to support your wellbeing and work-life balance. Incentives including all-inclusive team holidays, regular socials, and more. Free on-site parking and a competitive benefits package Who are we? For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there. At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career. Ready to grow your own desk in a thriving market? Apply now! "It was a great experience. Processes and feedback were conducted quickly."- Jose (Recruitment Consultant) Recruitment Process Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential. We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates. ID:345677
What if your next job meant more than just work, what if it meant shaping futures, every day? Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start. No two settings are the same, but all of them are built around our shared values: care, curiosity, and a genuine love for early years. Childcare Director Opportunity Kids Planet is committed to delivering the highest standard of nursery care and early years education across our growing group of settings. As the organisation continues to experience sustained expansion, we are investing in our leadership structure to support long-term operational success. As part of this ongoing growth, we are pleased to introduce an opportunity to join our senior leadership team as a Childcare Director. This position represents a highly strategic and influential leadership role, central to supporting and shaping the continued expansion of Kids Planet. We are seeking an experienced senior professional, ideally based in the South of England, to oversee the development of newly acquired settings and the progression of our established nurseries. Our strategic focus is to strengthen regional leadership capacity as we grow, ensuring consistency, operational excellence, and scalable processes across all regions. Why Kids Planet Day Nurseries? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running 80% Childcare Discount - T&Cs apply Role Purpose and Key Responsibilities Reporting to the Operations Director, responsibilities will include: Serving as the Regional Safeguarding Lead for designated regions. Driving the continuous development of settings to ensure an exceptional standard of care, education, and operational delivery. Providing strategic leadership across expanding regions to achieve organisational objectives and ensure consistency of practice. Monitoring occupancy performance to ensure settings operate at optimal capacity while maintaining full regulatory compliance. Overseeing payroll and associated administrative processes. Managing budgets, expenditure, and procurement activities. Leading strategic projects aligned with organisational growth plans and approved at Board level. Supporting the integration of newly acquired settings and ensuring strong alignment with Kids Planet systems and standards. This is a full-time, permanent role that requires flexibility. Each Childcare Director leads a team of Area Managers, with each typically responsible for up to ten settings. The role incorporates a blended working approach, including site visits, remote working, and time spent at our Head Office in Lymm, Cheshire. Day-to-Day Responsibilities Visiting settings across your regions to provide leadership, operational oversight, and targeted support. Conducting quality assurance to maintain consistency and high standards across all sites. Leading the operational integration of new acquisitions and working with relevant departments to support transition activities. Delivering project work focused on organisational development, growth, and quality improvement. Understanding and implementation of performance reports linked to key objectives, KPIs, and regional priorities. Participating in regular strategic meetings with the Operations Director, COO and CEO. Skills and Experience Required Proven senior operational leadership experience, ideally as an Area Manager, Operations Manager, or Operations Director. Early Years background with a minimum relevant Level 3 qualification. Strong stakeholder management and the ability to influence and collaborate effectively. A collaborative leadership approach, supporting both the Operational Childcare Team and the wider leadership community. Flexibility to work across a wide geographical area in line with organisational growth. Ability to manage multiple priorities and lead concurrent strategic projects. Extensive safeguarding knowledge and experience. Full, clean driving licence and access to a vehicle. We are unable to offer any kind of visa sponsorship for this role. Please note, if you are successful in this role, background checks including online searches may be completed. This is keeping in line with Keeping Children Safe in Education policies.
Feb 27, 2026
Full time
What if your next job meant more than just work, what if it meant shaping futures, every day? Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start. No two settings are the same, but all of them are built around our shared values: care, curiosity, and a genuine love for early years. Childcare Director Opportunity Kids Planet is committed to delivering the highest standard of nursery care and early years education across our growing group of settings. As the organisation continues to experience sustained expansion, we are investing in our leadership structure to support long-term operational success. As part of this ongoing growth, we are pleased to introduce an opportunity to join our senior leadership team as a Childcare Director. This position represents a highly strategic and influential leadership role, central to supporting and shaping the continued expansion of Kids Planet. We are seeking an experienced senior professional, ideally based in the South of England, to oversee the development of newly acquired settings and the progression of our established nurseries. Our strategic focus is to strengthen regional leadership capacity as we grow, ensuring consistency, operational excellence, and scalable processes across all regions. Why Kids Planet Day Nurseries? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running 80% Childcare Discount - T&Cs apply Role Purpose and Key Responsibilities Reporting to the Operations Director, responsibilities will include: Serving as the Regional Safeguarding Lead for designated regions. Driving the continuous development of settings to ensure an exceptional standard of care, education, and operational delivery. Providing strategic leadership across expanding regions to achieve organisational objectives and ensure consistency of practice. Monitoring occupancy performance to ensure settings operate at optimal capacity while maintaining full regulatory compliance. Overseeing payroll and associated administrative processes. Managing budgets, expenditure, and procurement activities. Leading strategic projects aligned with organisational growth plans and approved at Board level. Supporting the integration of newly acquired settings and ensuring strong alignment with Kids Planet systems and standards. This is a full-time, permanent role that requires flexibility. Each Childcare Director leads a team of Area Managers, with each typically responsible for up to ten settings. The role incorporates a blended working approach, including site visits, remote working, and time spent at our Head Office in Lymm, Cheshire. Day-to-Day Responsibilities Visiting settings across your regions to provide leadership, operational oversight, and targeted support. Conducting quality assurance to maintain consistency and high standards across all sites. Leading the operational integration of new acquisitions and working with relevant departments to support transition activities. Delivering project work focused on organisational development, growth, and quality improvement. Understanding and implementation of performance reports linked to key objectives, KPIs, and regional priorities. Participating in regular strategic meetings with the Operations Director, COO and CEO. Skills and Experience Required Proven senior operational leadership experience, ideally as an Area Manager, Operations Manager, or Operations Director. Early Years background with a minimum relevant Level 3 qualification. Strong stakeholder management and the ability to influence and collaborate effectively. A collaborative leadership approach, supporting both the Operational Childcare Team and the wider leadership community. Flexibility to work across a wide geographical area in line with organisational growth. Ability to manage multiple priorities and lead concurrent strategic projects. Extensive safeguarding knowledge and experience. Full, clean driving licence and access to a vehicle. We are unable to offer any kind of visa sponsorship for this role. Please note, if you are successful in this role, background checks including online searches may be completed. This is keeping in line with Keeping Children Safe in Education policies.
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Oswestry, SY11 2PA Salary: Circa £32,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans click apply for full job details
Feb 27, 2026
Full time
Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Oswestry, SY11 2PA Salary: Circa £32,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans click apply for full job details
Join a Market-Leading Retailer - Store Manager High Wycombe Up to 40,000 Job Title: Store Manager Location: High Wycombe Salary: Up to 40,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Store Manager join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Store Manager support the Area Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Area Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as a Store Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 40,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our High Wycombe success story. BH35609
Feb 27, 2026
Full time
Join a Market-Leading Retailer - Store Manager High Wycombe Up to 40,000 Job Title: Store Manager Location: High Wycombe Salary: Up to 40,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Store Manager join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Store Manager support the Area Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Area Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as a Store Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 40,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our High Wycombe success story. BH35609
Join a Market-Leading Retailer - Garden Centre Manager High Wycombe Up to 40,000Job Title: Garden Centre Manager Location: High Wycombe Salary: Up to 40,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Garden Centre Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Garden Centre Manager, you'll support the Area Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Area Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as a Store Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 40,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our High Wycombe success story. BH35609
Feb 27, 2026
Full time
Join a Market-Leading Retailer - Garden Centre Manager High Wycombe Up to 40,000Job Title: Garden Centre Manager Location: High Wycombe Salary: Up to 40,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Garden Centre Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Garden Centre Manager, you'll support the Area Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Area Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as a Store Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 40,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our High Wycombe success story. BH35609
About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
Feb 27, 2026
Full time
About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
Red Snapper Recruitment Limited
Sandwell, West Midlands
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 27, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Senior Accommodation Support Worker Location: Sandwell This role will widen across the Black Country as additional accommodation provision is developed. Salary: 28,861.56 - 33,786 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Accommodation Services Manager Travel: Required - must have access to own vehicle Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are a specialist charity providing trauma-informed support to victims and survivors of domestic abuse, modern slavery and other forms of violence and exploitation. Our accommodation services offer safe, supportive environments where women, children and, in some provisions, male victims can recover, rebuild confidence and move towards independence. Our Accommodation Services Directorate manages a growing portfolio of refuge and dispersed accommodation, including: 24-hour refuge accommodation for women and children Dispersed domestic abuse accommodation (HMOs, flats and houses) Resettlement support following departure from accommodation Safehouse and dispersed accommodation for victims of modern slavery Access to counselling, community-based support and specialist advocacy services Due to continued expansion, we are recruiting a Senior Accommodation Support Worker to provide leadership, oversight and high-quality direct support within our refuge services. The Role The Senior Accommodation Support Worker will be based within domestic abuse accommodation services but may be required to support other accommodation-based services where necessary. This is both a leadership and frontline role. You will supervise intervention/support workers (non-case holding), oversee the quality of support delivered to residents and their children, and ensure a safe, empathetic and empowering environment that promotes independence and recovery. You will also ensure contractual targets and KPIs are met while maintaining high standards of safeguarding, health & safety and service delivery. Key Responsibilities Leadership & Oversight Provide direct line management, supervision and guidance to allocated staff, students and volunteers Support staff to develop high-quality, evidence-based support plans Oversee referral decisions, risk assessments and allocation of accommodation Ensure performance targets and contractual requirements are achieved Manage staff rotas to ensure safe and consistent staffing levels Support induction, training and ongoing development of the team Resident Support & Advocacy Ensure residents with complex and high-risk needs receive consistent emotional and practical support Maintain direct engagement with residents to understand their experiences and ensure needs are met Support residents to understand licence agreements, rent/service charges and partner agency roles Lead and coordinate group interventions and recovery-focused programmes Advocate for residents' rights with housing, legal, health and welfare agencies Oversee safe case closure, ensuring safeguarding actions and documentation are complete Accommodation & Compliance Ensure the safety and security of accommodation sites Monitor health & safety standards and report concerns appropriately Respond to and resolve conflicts within accommodation settings Work collaboratively with finance colleagues to monitor rent collection and housing benefit processes Maintain accurate records across all required systems and databases About You Essential Level 3 qualification (or equivalent experience) in a relevant field (e.g. health & social care, housing, community work) Experience undertaking risk and needs assessments and developing support plans Experience working with vulnerable people with complex or multiple disadvantages Experience of advocacy Experience of meeting targets within a structured service environment Strong knowledge of domestic abuse and the barriers faced by victims Understanding of safeguarding, risk management and safety planning Excellent communication and partnership-building skills Ability to supervise or support staff, students or volunteers Strong organisational skills and ability to manage competing demands Confident using Microsoft Office and data recording systems Full UK driving licence with access to a vehicle Eligible to work in the UK Additional Requirements Participation in an on-call rota Occasional evening/weekend work where required Travel across accommodation sites, with flexibility to support additional services Duties may evolve in line with service development Benefits 25 days annual leave (pro rata) plus bank holidays 1 Wellbeing Day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Shift Pattern: Monday till Friday Fixed term contract for 12 months Pay Rate: 14.30 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our Warrington site is also known as the Italian centre of excellence, recent expansion and investment make this site a state-of-the-art manufacturing unit! We produce high quality Italian ready meals for both Tesco & Co-Op What you'll be doing At Greencore Warrington, we are currently recruiting a Cook on temporary contract for maternity cover 12 months to provide an efficient service within our on-site restaurant. You will ensure high standards of customer satisfaction and that cleaning standards are met and will assist the Catering Manager in their daily duties Task will involve: Prepare menu, cook and present dishes following good standards Ensure kitchen is clean and follow food/hygiene regulations Stock monitoring and ordering Follow budget set by the Restaurant Manager and minimizing wastage Supporting the team during dedicated events and additional catering requests Developing menu plans What we're looking for Full training will be provided if successful in this role but are looking for the following knowledge and experience: Previous experience in a prep cook or similar role is advantageous Understanding of food safety and sanitation practices Ability to work efficiently in a fast-paced kitchen environment Strong organisational skills with attention to detail Excellent communication skills and a team player attitude Flexibility to adapt to changing priorities and tasks At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make everyday taste better. Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Feb 27, 2026
Seasonal
Shift Pattern: Monday till Friday Fixed term contract for 12 months Pay Rate: 14.30 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our Warrington site is also known as the Italian centre of excellence, recent expansion and investment make this site a state-of-the-art manufacturing unit! We produce high quality Italian ready meals for both Tesco & Co-Op What you'll be doing At Greencore Warrington, we are currently recruiting a Cook on temporary contract for maternity cover 12 months to provide an efficient service within our on-site restaurant. You will ensure high standards of customer satisfaction and that cleaning standards are met and will assist the Catering Manager in their daily duties Task will involve: Prepare menu, cook and present dishes following good standards Ensure kitchen is clean and follow food/hygiene regulations Stock monitoring and ordering Follow budget set by the Restaurant Manager and minimizing wastage Supporting the team during dedicated events and additional catering requests Developing menu plans What we're looking for Full training will be provided if successful in this role but are looking for the following knowledge and experience: Previous experience in a prep cook or similar role is advantageous Understanding of food safety and sanitation practices Ability to work efficiently in a fast-paced kitchen environment Strong organisational skills with attention to detail Excellent communication skills and a team player attitude Flexibility to adapt to changing priorities and tasks At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make everyday taste better. Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. We're not all the same at Greencore and our differences help us to make everyday taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package Salary: £60,000 per annum Management Performance-Linked Bonus Additional Departmental Operations & Growth Bonuses Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) Private Office : fully equipped office facilities Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience Contribute to the development and execution of group brand strategy, service standards, and corporate culture. Continuously enhance guest experience and protect and elevate brand reputation. Drive innovative marketing and brand promotion initiatives. Represent the company at industry, social, and networking events. Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management Establish and oversee financial performance of the hotels under management. Oversee P&L management, budgeting, forecasting, and cost control. Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation Identify and develop new markets, products, and service concepts. Lead or support new hotel investments, refurbishments, and expansion projects. Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence Elevate service standards and accreditation levels across food & beverage and spa operations. Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile Current or former General Manager of a four-star (or above) hotel with multi-room experience. Minimum five years experience in a Hotel General Manager role. Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience Direct management experience in five-star hotels and/or Michelin-starred restaurants. Proven record of delivering annual hotel profits exceeding £1 million. Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise.
Feb 27, 2026
Full time
Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package Salary: £60,000 per annum Management Performance-Linked Bonus Additional Departmental Operations & Growth Bonuses Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) Private Office : fully equipped office facilities Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience Contribute to the development and execution of group brand strategy, service standards, and corporate culture. Continuously enhance guest experience and protect and elevate brand reputation. Drive innovative marketing and brand promotion initiatives. Represent the company at industry, social, and networking events. Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management Establish and oversee financial performance of the hotels under management. Oversee P&L management, budgeting, forecasting, and cost control. Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation Identify and develop new markets, products, and service concepts. Lead or support new hotel investments, refurbishments, and expansion projects. Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence Elevate service standards and accreditation levels across food & beverage and spa operations. Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile Current or former General Manager of a four-star (or above) hotel with multi-room experience. Minimum five years experience in a Hotel General Manager role. Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience Direct management experience in five-star hotels and/or Michelin-starred restaurants. Proven record of delivering annual hotel profits exceeding £1 million. Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise.
Finance Manager Oldham (Hybrid) 60,000 - 70,000 Number 2 to CFO Axon Moore have partnered with an exciting brand based in Oldham who are looking for a fully qualified Finance Manager to join their team on a full time permanent basis. The business has undergone remarkable expansion, doubling in size as they continue to experience phenomenal growth. There are no indications of slowing down anytime soon, making this an exciting time to become a part of the team. You will have overall responsibility for supervising, mentoring and training the junior accounting team, including the Management Accountant, and assisting with the setting, monitoring and formal review of performance and agreed KPIs. Responsibilities include: Oversee, review and sign off the monthly MI pack, including P&L, balance sheet and cashflow/working capital statements Manage 2 direct reports, a Management Accountant and Finance Assistant Prepare the Board slides for CFO review, to present the monthly management accounts with commentary Fully understand performance figures, conducting deep dives where required to better explain performance Prepare and provide trend analysis (with support of the Management Accountant), focusing on weekly unit, sales and margin analysis Prepare the initial draft annual budget for the business on a timely basis, for review by the CFO To review in detail and amend where required, the rolling cashflow forecast (both 13 week and 6 monthly) initially prepared by the Management Accountant, to ensure that this is accurate; shared on a timely basis with the CFO Ideal candidate: ACA, ACCA or CIMA Qualified Previous experience working in a fast paced environment is essential An ability to take on responsibilities outside of a traditional accounting role Process improvement and/or systems implementation experience desirable For more information please apply for immediate consideration or contact Danny Kay on (phone number removed).
Feb 27, 2026
Full time
Finance Manager Oldham (Hybrid) 60,000 - 70,000 Number 2 to CFO Axon Moore have partnered with an exciting brand based in Oldham who are looking for a fully qualified Finance Manager to join their team on a full time permanent basis. The business has undergone remarkable expansion, doubling in size as they continue to experience phenomenal growth. There are no indications of slowing down anytime soon, making this an exciting time to become a part of the team. You will have overall responsibility for supervising, mentoring and training the junior accounting team, including the Management Accountant, and assisting with the setting, monitoring and formal review of performance and agreed KPIs. Responsibilities include: Oversee, review and sign off the monthly MI pack, including P&L, balance sheet and cashflow/working capital statements Manage 2 direct reports, a Management Accountant and Finance Assistant Prepare the Board slides for CFO review, to present the monthly management accounts with commentary Fully understand performance figures, conducting deep dives where required to better explain performance Prepare and provide trend analysis (with support of the Management Accountant), focusing on weekly unit, sales and margin analysis Prepare the initial draft annual budget for the business on a timely basis, for review by the CFO To review in detail and amend where required, the rolling cashflow forecast (both 13 week and 6 monthly) initially prepared by the Management Accountant, to ensure that this is accurate; shared on a timely basis with the CFO Ideal candidate: ACA, ACCA or CIMA Qualified Previous experience working in a fast paced environment is essential An ability to take on responsibilities outside of a traditional accounting role Process improvement and/or systems implementation experience desirable For more information please apply for immediate consideration or contact Danny Kay on (phone number removed).
Store Manager Salary: £21,294.00 per annum Location: Hinckley Weekly Hours: 32.5 The Vacancy Job Title: Store Manager Location: Hinckley Salary: £21,294.00 per annum Weekly Hours: 32.5 Reference: YMC Are you an experienced retailer? Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store. Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community. You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same. Why join YMCA England & Wales? We ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area. You ll also get a package that includes: Pension 28 days annual leave including bank holidays (pro rata for part time staff) Regular salary reviews Sick pay (after a qualifying period) Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme Health shield cash plan This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office. At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential. If you are passionate about improving young lives, this will be the role for you. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
Feb 27, 2026
Full time
Store Manager Salary: £21,294.00 per annum Location: Hinckley Weekly Hours: 32.5 The Vacancy Job Title: Store Manager Location: Hinckley Salary: £21,294.00 per annum Weekly Hours: 32.5 Reference: YMC Are you an experienced retailer? Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store. Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community. You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same. Why join YMCA England & Wales? We ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area. You ll also get a package that includes: Pension 28 days annual leave including bank holidays (pro rata for part time staff) Regular salary reviews Sick pay (after a qualifying period) Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme Health shield cash plan This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office. At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential. If you are passionate about improving young lives, this will be the role for you. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
Lead the delivery of industrial and logistics projects from feasibility through to completion, acting as Employer's Agent/Project Manager and overseeing programme, cost, quality, and risk. Working closely with developers and investors, you will manage consultant and contractor teams while supporting the continued growth of a specialist division. Client Details Our client is a dynamic, independent construction consultancy providing specialist project management and commercial advisory services across the industrial and logistics sector. With a strong pipeline of secured work and repeat business from leading developers, investors, and occupiers, the business continues to expand its presence within the high-growth industrial & logistics market. Operating nationally, the consultancy delivers projects ranging from speculative warehouse developments and distribution hubs to complex refurbishment and asset repositioning schemes. The team works closely with major funds, developers, and end-users, providing commercially focused advice and hands-on project leadership from site acquisition through to completion and handover. Due to sustained growth and increasing client demand, the business is seeking an experienced Project Manager to support the delivery of industrial and logistics schemes while contributing to the continued expansion of the division. Description Lead the delivery of industrial and logistics projects, including new build warehouse developments, distribution centres, and refurbishment schemes Provide full lifecycle project management services from feasibility, due diligence, and procurement strategy through to contract administration and practical completion Act as Employer's Agent and/or Project Manager under JCT Design & Build and Traditional contracts Oversee programme, cost, quality, and risk management across live projects Manage pre-construction activities including consultant appointments, design coordination, and value engineering Administer building contracts, chair progress meetings, and manage change control processes Monitor contractor performance, ensuring delivery in line with agreed programme and quality benchmarks Support fund monitoring and reporting requirements where applicable Maintain strong relationships with developers, investors, occupiers, contractors, and professional teams Provide clear and accurate reporting to clients, including monthly progress, risk, and financial updates Contribute to business development initiatives and support the continued growth of the industrial & logistics division Mentor and support junior team members where appropriate Profile Proven experience within a construction consultancy or client-side environment in a Project Management capacity Demonstrable track record delivering industrial and logistics schemes (e.g. warehouses, distribution centres, manufacturing facilities) Experience managing projects from inception through to completion Strong working knowledge of JCT contracts, particularly Design & Build Commercially aware with the ability to manage budgets, programmes, and risk effectively Confident in a client-facing role, with the ability to build and maintain long-term professional relationships Proactive, organised, and capable of managing multiple projects simultaneously Chartered status (MRICS, MCIOB, MAPM or equivalent) desirable but not essential Ambitious and motivated to grow within a specialist industrial & logistics team Job Offer Opportunity to join a growing specialist industrial & logistics division with a strong pipeline of secured work Exposure to high-profile warehouse and distribution developments across the UK Clear progression pathway aligned with divisional growth plans Supportive, collaborative team environment Competitive salary and benefits package aligned to experience
Feb 27, 2026
Full time
Lead the delivery of industrial and logistics projects from feasibility through to completion, acting as Employer's Agent/Project Manager and overseeing programme, cost, quality, and risk. Working closely with developers and investors, you will manage consultant and contractor teams while supporting the continued growth of a specialist division. Client Details Our client is a dynamic, independent construction consultancy providing specialist project management and commercial advisory services across the industrial and logistics sector. With a strong pipeline of secured work and repeat business from leading developers, investors, and occupiers, the business continues to expand its presence within the high-growth industrial & logistics market. Operating nationally, the consultancy delivers projects ranging from speculative warehouse developments and distribution hubs to complex refurbishment and asset repositioning schemes. The team works closely with major funds, developers, and end-users, providing commercially focused advice and hands-on project leadership from site acquisition through to completion and handover. Due to sustained growth and increasing client demand, the business is seeking an experienced Project Manager to support the delivery of industrial and logistics schemes while contributing to the continued expansion of the division. Description Lead the delivery of industrial and logistics projects, including new build warehouse developments, distribution centres, and refurbishment schemes Provide full lifecycle project management services from feasibility, due diligence, and procurement strategy through to contract administration and practical completion Act as Employer's Agent and/or Project Manager under JCT Design & Build and Traditional contracts Oversee programme, cost, quality, and risk management across live projects Manage pre-construction activities including consultant appointments, design coordination, and value engineering Administer building contracts, chair progress meetings, and manage change control processes Monitor contractor performance, ensuring delivery in line with agreed programme and quality benchmarks Support fund monitoring and reporting requirements where applicable Maintain strong relationships with developers, investors, occupiers, contractors, and professional teams Provide clear and accurate reporting to clients, including monthly progress, risk, and financial updates Contribute to business development initiatives and support the continued growth of the industrial & logistics division Mentor and support junior team members where appropriate Profile Proven experience within a construction consultancy or client-side environment in a Project Management capacity Demonstrable track record delivering industrial and logistics schemes (e.g. warehouses, distribution centres, manufacturing facilities) Experience managing projects from inception through to completion Strong working knowledge of JCT contracts, particularly Design & Build Commercially aware with the ability to manage budgets, programmes, and risk effectively Confident in a client-facing role, with the ability to build and maintain long-term professional relationships Proactive, organised, and capable of managing multiple projects simultaneously Chartered status (MRICS, MCIOB, MAPM or equivalent) desirable but not essential Ambitious and motivated to grow within a specialist industrial & logistics team Job Offer Opportunity to join a growing specialist industrial & logistics division with a strong pipeline of secured work Exposure to high-profile warehouse and distribution developments across the UK Clear progression pathway aligned with divisional growth plans Supportive, collaborative team environment Competitive salary and benefits package aligned to experience
About the Role More Time is a fast growing social enterprise delivering high quality facilities management services with purpose at its core. We're looking for an experienced and people focused Operations Manager to lead our services across multiple regions, supporting our teams, shaping best practice, and driving sustainable growth. Working closely with the National Business Manager and Director of Social Enterprise, you will be responsible for day to day operational delivery, standards, compliance and team development. This is a hands on leadership role where your decisions directly influence our impact, our customers' experience, and our future direction. You'll join us at a pivotal moment of expansion, giving you the opportunity to strengthen the foundations of a national service and help set the strategy for where we go next. Main Duties and Responsibilities Operational Leadership Lead and support Regional Team Leaders and Property Services teams to deliver high quality, consistent services across multiple contracts and locations. Oversee and manage the Facilities Management booking system, ensuring efficient allocation of work and timely communication with customers. Use More Time CRM and other tools to complete reporting, performance tracking, and operational transparency. Ensure services operate safely, ethically and in full compliance with regulations, policies, and contractual requirements. Support and guide trainees, apprentices and volunteers, working with Team Leaders to create a positive learning and development environment. Conduct or support site inspections across the country to maintain quality, safety and customer confidence. Service Standards & Culture Set, maintain and champion high operational and customer service standards. Build a culture of accountability, teamwork and continuous improvement. Promote our social mission in day to day operations and ensure decisions align with our values. Strategy & Growth Contribute to the development of More Time's growth strategy, from quotation stages through to mobilisation of new contracts. Identify opportunities for business development, partnerships and new service areas. Network effectively to build relationships, raise the profile of More Time, and support income growth. Monitor and manage budgets, resources and operational costs to ensure viability and sustainability of services. Collaboration & Stakeholder Engagement Work closely with the National Business Manager and Director of Social Enterprise to align operations with organisational goals. Communicate effectively with internal teams, customers, partners and stakeholders to strengthen trust and service reputation. Represent More Time professionally at meetings, events and customer engagements. About You You'll thrive in this role if you are someone who combines operational expertise with a strong commitment to people and purpose. Essential qualities: Experience in facilities management and/or remote operational management across multiple sites or services. A clear, confident and supportive leader with a fair and people centric approach. Skilled in managing teams, coaching individuals, and building high performing cultures. Excellent communicator with a strong customer service mindset. Proactive, practical, creative problem solver able to make decisions and adapt quickly in a growing environment. Highly organised with the ability to balance service delivery, stakeholder relationships and operational priorities. Committed to your own learning, development and wellbeing - and to supporting the same in others. Values driven, ethical, and motivated by delivering commercial success with social impact. Desirable: Experience working in a social enterprise or purpose led organisation. Confidence working with CRM/booking systems and operational reporting tools. Understanding of safeguarding and working with vulnerable individuals or trainees (training can be provided). Full UK driving licence and willingness to travel nationally when required. Why Join More Time A senior, trusted role with real influence over the direction and standards of a growing national service. Opportunity to lead with purpose - where people, development and impact matter. Profits are reinvested back into Waythrough, helping support employment pathways and community benefit. Work in a values driven organisation that balances commercial ambition with genuine social impact. Join at a pivotal moment of expansion, with plenty of scope to shape growth, processes and culture. For Full Job Description Please Click Here
Feb 27, 2026
Full time
About the Role More Time is a fast growing social enterprise delivering high quality facilities management services with purpose at its core. We're looking for an experienced and people focused Operations Manager to lead our services across multiple regions, supporting our teams, shaping best practice, and driving sustainable growth. Working closely with the National Business Manager and Director of Social Enterprise, you will be responsible for day to day operational delivery, standards, compliance and team development. This is a hands on leadership role where your decisions directly influence our impact, our customers' experience, and our future direction. You'll join us at a pivotal moment of expansion, giving you the opportunity to strengthen the foundations of a national service and help set the strategy for where we go next. Main Duties and Responsibilities Operational Leadership Lead and support Regional Team Leaders and Property Services teams to deliver high quality, consistent services across multiple contracts and locations. Oversee and manage the Facilities Management booking system, ensuring efficient allocation of work and timely communication with customers. Use More Time CRM and other tools to complete reporting, performance tracking, and operational transparency. Ensure services operate safely, ethically and in full compliance with regulations, policies, and contractual requirements. Support and guide trainees, apprentices and volunteers, working with Team Leaders to create a positive learning and development environment. Conduct or support site inspections across the country to maintain quality, safety and customer confidence. Service Standards & Culture Set, maintain and champion high operational and customer service standards. Build a culture of accountability, teamwork and continuous improvement. Promote our social mission in day to day operations and ensure decisions align with our values. Strategy & Growth Contribute to the development of More Time's growth strategy, from quotation stages through to mobilisation of new contracts. Identify opportunities for business development, partnerships and new service areas. Network effectively to build relationships, raise the profile of More Time, and support income growth. Monitor and manage budgets, resources and operational costs to ensure viability and sustainability of services. Collaboration & Stakeholder Engagement Work closely with the National Business Manager and Director of Social Enterprise to align operations with organisational goals. Communicate effectively with internal teams, customers, partners and stakeholders to strengthen trust and service reputation. Represent More Time professionally at meetings, events and customer engagements. About You You'll thrive in this role if you are someone who combines operational expertise with a strong commitment to people and purpose. Essential qualities: Experience in facilities management and/or remote operational management across multiple sites or services. A clear, confident and supportive leader with a fair and people centric approach. Skilled in managing teams, coaching individuals, and building high performing cultures. Excellent communicator with a strong customer service mindset. Proactive, practical, creative problem solver able to make decisions and adapt quickly in a growing environment. Highly organised with the ability to balance service delivery, stakeholder relationships and operational priorities. Committed to your own learning, development and wellbeing - and to supporting the same in others. Values driven, ethical, and motivated by delivering commercial success with social impact. Desirable: Experience working in a social enterprise or purpose led organisation. Confidence working with CRM/booking systems and operational reporting tools. Understanding of safeguarding and working with vulnerable individuals or trainees (training can be provided). Full UK driving licence and willingness to travel nationally when required. Why Join More Time A senior, trusted role with real influence over the direction and standards of a growing national service. Opportunity to lead with purpose - where people, development and impact matter. Profits are reinvested back into Waythrough, helping support employment pathways and community benefit. Work in a values driven organisation that balances commercial ambition with genuine social impact. Join at a pivotal moment of expansion, with plenty of scope to shape growth, processes and culture. For Full Job Description Please Click Here
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world, Watershed's offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. What you'll do: Own success for a small set of high value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long term conditions, mental health needs, religious observances, neurodivergence, or pregnancy related support requirements. If you need assistance during your process, please contact your recruiter.
Feb 26, 2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world, Watershed's offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. What you'll do: Own success for a small set of high value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long term conditions, mental health needs, religious observances, neurodivergence, or pregnancy related support requirements. If you need assistance during your process, please contact your recruiter.
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Feb 26, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
Feb 26, 2026
Full time
Pinnacle Recruitment are professional specialist head-hunters, recruiting within niche Residential & Construction sectors. Having been established since 2003, we take pride in focusing on talented individuals for high profile roles. Proactive recruitment methods are the backbone of our service and indeed what truly sets us apart from the competition. Pinnacle are looking to continue this impressive growth by recruiting confident and ambitious consultants with superb communication skills to become integral members of our thriving business. With continued expansion Pinnacle Recruitment are looking in their West Byfleet office KT14. We are looking to recruit a Senior Consultant who has experience Recruiting management staff within either a Construction or Residential Recruitment Desk on a permanent basis. This role will be given a wide brief to recruit all forms of Construction Professionals in many disciplines. You can recruit for large national Contractors or Developers and/ or regional smaller contractors and developers. Staff you recruit will be management i.e. Site Manager, Project Managers, Commercial Managers, Bid Managers, Engineers, Quantity Surveyors, Estimators, Technical Design Managers, etc. There will be freedom to develop and grow your section and the opportunity to manage your own team, with all the support and backing you require from Senior Management with vast experience within the Professional Division. We are particularity keen to talk to recruiters with entrepreneurial flair, fiercely motivated, committed and passionate about recruitment with a good working knowledge of Construction & Residential sectors, and have the ability and desire to headhunt perspective candidates. Even If you have limited headhunting experience we would be keen to talk to you, Pinnacle has a proven track record of training experienced recruiters and developing their headhunting skills, which dramatically increased their billings and earnings. In return we offer a market leading uncapped monthly commission structure, with no fixed seat value. Pinnacle Recruitment can offer opportunities to grow and manage your own team or simply develop your own skills and earn big money. Pinnacle has an excellent working environment, all the tools you need to succeed including your own fully expensed mobile, gym membership and a professional but non corporate environment; We will not micro-manage you or swamp you with KPI S but will get the best from you and increase your billings with strategic management and smart working techniques. Contact Jon Moss on our number or email your CV through to our link Check out our website for further details All of our roles include UNCAPPED HIGH COMMISSION STRUCTURE Full confidentiality assured. Flexible working
The IDEXX Veterinary Software team is seeking our next Customer Success Manager . In this customer facing role you will play a critical part in managing and nurturing customer relationships to drive satisfaction, utilisation, and growth. With a focus on ezyVet customers, you'll work closely with the ezyVet product, support, and implementation teams, to ensure a seamless customer experience. Your focus will be on post-sales activities, supporting customers throughout their journey, and maximising the value they receive from ezyVet software and services. In the role of Customer Success Manager Customer Relationship Management: Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Collaborate with Support teams, Product teams, Sales teams and where applicable wider IDEXX teams to understand customer objectives, challenges, and requirements, ensuring alignment with our solutions and services. Proactively engage with customers to identify opportunities and solve issues. Customer Success and Adoption: Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Be accountable for ongoing training, and provide resources to customers, ensuring they have the necessary knowledge and tools to maximise product utilisation. Support and Issue Resolution: Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Track and provide summary documentation of support cases, feature requests and progress on bug fixes. Ensuring all relevant information is captured and shared with the customer and appropriate internal teams. Value and Expansion: Collaborate with VetSoft Sales teams to identify opportunities for expansion within assigned accounts. Conduct regular business reviews with customers to review performance metrics, provide insights, and identify areas for improvement. Demonstrate the value of our solutions to customers and support business cases for renewals and expansions. Customer Advocacy: Act as a customer advocate, gathering feedback and insights to drive enhancements and improvements. Serve as a liaison between customers and internal teams, effectively communicating customer needs, requirements, and feedback. Provide thoughtful and professional commentary regarding organisation updates, business realignment and contractual terms. What You Need to Succeed: 2+ years experience in ezyVet software Strong knowledge and understanding of customer needs, with the ability to establish and maintain a high level of customer trust and confidence. Solid analytical skills - ability to analyse problems, identify alternative solutions, and implement recommendations in support of customer success goals. Excellent verbal and written communication skills and presentation skills. Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding. Is able to establish commercial expectations with customers when discussing deployment of new products and services. Proven ability to drive customer adoption, satisfaction, and workflow optimisation. Experience in providing support and resolving customer issues in a timely manner. Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Feb 26, 2026
Full time
The IDEXX Veterinary Software team is seeking our next Customer Success Manager . In this customer facing role you will play a critical part in managing and nurturing customer relationships to drive satisfaction, utilisation, and growth. With a focus on ezyVet customers, you'll work closely with the ezyVet product, support, and implementation teams, to ensure a seamless customer experience. Your focus will be on post-sales activities, supporting customers throughout their journey, and maximising the value they receive from ezyVet software and services. In the role of Customer Success Manager Customer Relationship Management: Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Collaborate with Support teams, Product teams, Sales teams and where applicable wider IDEXX teams to understand customer objectives, challenges, and requirements, ensuring alignment with our solutions and services. Proactively engage with customers to identify opportunities and solve issues. Customer Success and Adoption: Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Be accountable for ongoing training, and provide resources to customers, ensuring they have the necessary knowledge and tools to maximise product utilisation. Support and Issue Resolution: Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Track and provide summary documentation of support cases, feature requests and progress on bug fixes. Ensuring all relevant information is captured and shared with the customer and appropriate internal teams. Value and Expansion: Collaborate with VetSoft Sales teams to identify opportunities for expansion within assigned accounts. Conduct regular business reviews with customers to review performance metrics, provide insights, and identify areas for improvement. Demonstrate the value of our solutions to customers and support business cases for renewals and expansions. Customer Advocacy: Act as a customer advocate, gathering feedback and insights to drive enhancements and improvements. Serve as a liaison between customers and internal teams, effectively communicating customer needs, requirements, and feedback. Provide thoughtful and professional commentary regarding organisation updates, business realignment and contractual terms. What You Need to Succeed: 2+ years experience in ezyVet software Strong knowledge and understanding of customer needs, with the ability to establish and maintain a high level of customer trust and confidence. Solid analytical skills - ability to analyse problems, identify alternative solutions, and implement recommendations in support of customer success goals. Excellent verbal and written communication skills and presentation skills. Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding. Is able to establish commercial expectations with customers when discussing deployment of new products and services. Proven ability to drive customer adoption, satisfaction, and workflow optimisation. Experience in providing support and resolving customer issues in a timely manner. Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Customer Success Manager (Dutch Speaker) Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever-growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day to day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission driven and that fit our ethos of being kind, curious and collaborative. About You 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities English and Dutch business fluency essential, German would be an added plus Clear verbal and written communicator Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London Wework office A technical challenge on a project that can make a difference Private Healthcare with Bupa Life Assurance with Legal & General Ready to Join Our Mission? Help us build the future of supply chain traceability and make a meaningful impact on global sustainability. Please include your resume and a brief cover letter explaining your interest in this role.
Feb 26, 2026
Full time
Customer Success Manager (Dutch Speaker) Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever-growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day to day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission driven and that fit our ethos of being kind, curious and collaborative. About You 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities English and Dutch business fluency essential, German would be an added plus Clear verbal and written communicator Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London Wework office A technical challenge on a project that can make a difference Private Healthcare with Bupa Life Assurance with Legal & General Ready to Join Our Mission? Help us build the future of supply chain traceability and make a meaningful impact on global sustainability. Please include your resume and a brief cover letter explaining your interest in this role.
About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role - This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme
Feb 26, 2026
Full time
About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role - This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .
Feb 26, 2026
Full time
Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments-from on-premises to SaaS to containers to cloud.We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at The Product Flexera One simplifies your hybrid IT by providing a comprehensive view of your technology landscape, from on-premises to SaaS to the cloud. Our solutions can optimize your technology investments, reduce costs, and mitigate risks, ultimately freeing up resources for innovation. We also offer insights into software, SaaS, and cloud-product usage to facilitate vendor negotiations and renewals with companies like Microsoft and Oracle. By incorporating hybrid ITAM and FinOps disciplines, you can strategize to lower costs with service providers such as AWS, Google, Salesforce, Workday, and ServiceNow. The Role The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best in class customer success for Flexera solutions. This role builds the partner capability to help end customers realize measurable value and ensures early risk signals are identified and acted upon across the customer lifecycle. The PCSM designs a partner learning pathway, tracks certification progress, and provides hands on guidance to drive adoption of Flexera's best practice success framework in the channel. The role will need local and international travel to meet with partners as/where required. Where this role adds value: Renewal Support: Building and tracking a 12-month rolling plan for key renewals to increase retention rates and expansion possibility. Partner Enablement Program: Design a role based partner learning pathway; curate content, and drive certification through the Learning Center and Partner Hub. Governance & Workshops: Host interactive workshops, QBRs/PBRs, and governance forums to standardize partner motions and raise the bar on customer experience. Responsibilities: Working alongside stakeholders from the Alliances and Enablement organisation, design & launch a partner Customer Success learning pathway, mapping competencies by role and aligning to certification standards; maintain curricula in the Flexera Learning Center and Partner Hub. Track certifications and capabilities across partner teams; create dashboards and cadence for certification coverage and tracking. Operationalize best practices for value realization: success planning, adoption plays, outcome verification, and regular executive reviews; coach partners to run customer outcome workshops confidently. Risk signal management: Define standardized health metrics, usage signals, and qualitative risk indicators; build playbooks for early intervention and escalation paths with Alliances and Customer Success. Partner governance: Run QBR/PBR cycles, track actions, and ensure partners meet program quality bars; facilitate bi directional feedback to Flexera product, support, and success functions. Enablement delivery: Create and deliver workshops (in person/virtual), and office hours, to proactively guide partners on Flexera Customer Success best practices. Cross functional coordination: Collaborate with Alliances, Sales, Support, Solutions Enablement, and CS leadership to align partner motions with GTM teams. As part of building and tracking a 12-month rolling plan for key renewals, assist partners with the identification of expansion opportunities (upsell and cross-sell) for Sales to develop. Qualifications and Experience : Channel fluency: Solid experience with SI/MSP/VAR ecosystems and how partner motions deliver customer outcomes. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execution. Consultative leadership: Trusted advisor communication from technical to executive levels; strong program management and stakeholder alignment. Proactive, self starter: Bias to action, ownership of outcomes, and comfort operating in a build and scale environment. Previous experience in IT Asset Management (ITAM), Software Asset Management (SAM), FinOps or SaaS Management would be highly desirable. is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing .
