Regional Manager Lancashire & South Yorkshire Salary DOE This isn't a sit-back regional role. This is hands-on, high-volume, and commercially driven. You'll be leading multiple Garden Centres across Lancashire and South Yorkshire - supporting Garden Centre Managers, driving standards and making sure performance delivers. If you're an experienced multi-site operator who thrives in fast-paced retail, this could be your next move. The Role You'll take full regional responsibility for: Sales, margin and labour control Stock discipline and cost management Retail standards and customer experience Recruitment and development across your sites Delivering KPIs consistently You'll work closely with Garden Centre Managers - coaching, challenging and supporting them to improve performance. This is visible leadership. Not remote management. What You'll Be Doing Leading and developing Centre Managers and their teams Driving high retail standards across all locations Monitoring multiple P&Ls and acting where needed Managing recruitment and succession in your region Troubleshooting issues quickly and effectively Reporting directly to the Group Operations Director You'll be expected to set the pace. About You You're already operating as an Area or Regional Manager in a high-volume retail environment. You: Understand multi-site retail performance Are commercially sharp and confident with numbers Can motivate and stretch leadership teams Are structured, organised and solutions-focused Have high standards and strong attention to detail Know how to balance people leadership with commercial delivery You're not afraid to challenge. But you're equally comfortable inspiring. What's On Offer Salary negotiable depending on experience + car allowance Staff discount across Garden Centres and Restaurants Staff parking The opportunity to join a growing, forward-thinking garden centre group If you want a regional role where you can genuinely influence performance, build strong teams and deliver results - let's have a conversation. How to Apply? Apply below or get in touch with Michail for a chat at (phone number removed) - (url removed)
Feb 27, 2026
Full time
Regional Manager Lancashire & South Yorkshire Salary DOE This isn't a sit-back regional role. This is hands-on, high-volume, and commercially driven. You'll be leading multiple Garden Centres across Lancashire and South Yorkshire - supporting Garden Centre Managers, driving standards and making sure performance delivers. If you're an experienced multi-site operator who thrives in fast-paced retail, this could be your next move. The Role You'll take full regional responsibility for: Sales, margin and labour control Stock discipline and cost management Retail standards and customer experience Recruitment and development across your sites Delivering KPIs consistently You'll work closely with Garden Centre Managers - coaching, challenging and supporting them to improve performance. This is visible leadership. Not remote management. What You'll Be Doing Leading and developing Centre Managers and their teams Driving high retail standards across all locations Monitoring multiple P&Ls and acting where needed Managing recruitment and succession in your region Troubleshooting issues quickly and effectively Reporting directly to the Group Operations Director You'll be expected to set the pace. About You You're already operating as an Area or Regional Manager in a high-volume retail environment. You: Understand multi-site retail performance Are commercially sharp and confident with numbers Can motivate and stretch leadership teams Are structured, organised and solutions-focused Have high standards and strong attention to detail Know how to balance people leadership with commercial delivery You're not afraid to challenge. But you're equally comfortable inspiring. What's On Offer Salary negotiable depending on experience + car allowance Staff discount across Garden Centres and Restaurants Staff parking The opportunity to join a growing, forward-thinking garden centre group If you want a regional role where you can genuinely influence performance, build strong teams and deliver results - let's have a conversation. How to Apply? Apply below or get in touch with Michail for a chat at (phone number removed) - (url removed)
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Feb 27, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
People Services Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience. Guided by our values , integrity, bold, impactful, humble, and community ; you will help us shape a workplace and culture we can all be proud of. What you ll be doing As a People Services Coordinator, you ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases. Key Responsibilities Responding to general employee enquiries via phone and email, providing helpful and accurate information. Directing manager queries to the right person or team within the People function. Maintaining and updating our HR systems and records with precision and care. Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity. Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes. Assisting with onboarding processes for new starters and employees transferring via TUPE. Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported. More about you - Experience in an HR or administrative role, ideally in a fast-paced environment. A passion for people and a commitment to delivering excellent service. Strong organisational skills and attention to detail. Confident communicator with a friendly and professional approach. Comfortable using HR systems and handling sensitive information. Eager to learn and grow ideally studying towards a CIPD Level 3 qualification or keen to start. Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team. If you re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.
Feb 27, 2026
Full time
People Services Coordinator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience. Guided by our values , integrity, bold, impactful, humble, and community ; you will help us shape a workplace and culture we can all be proud of. What you ll be doing As a People Services Coordinator, you ll be the first point of contact for our employees and managers, providing friendly, accurate, and timely support across a wide range of people matters. You ll help keep our systems running smoothly, support key employee lifecycle processes, and take the lead on specific employee relations cases. Key Responsibilities Responding to general employee enquiries via phone and email, providing helpful and accurate information. Directing manager queries to the right person or team within the People function. Maintaining and updating our HR systems and records with precision and care. Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity. Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes. Assisting with onboarding processes for new starters and employees transferring via TUPE. Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported. More about you - Experience in an HR or administrative role, ideally in a fast-paced environment. A passion for people and a commitment to delivering excellent service. Strong organisational skills and attention to detail. Confident communicator with a friendly and professional approach. Comfortable using HR systems and handling sensitive information. Eager to learn and grow ideally studying towards a CIPD Level 3 qualification or keen to start. Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team. If you re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team transforming lives through the power of food, making a genuine difference for students across the UK.
Assistant Manager Cirencester Fashion Retail 29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946
Feb 27, 2026
Full time
Assistant Manager Cirencester Fashion Retail 29,000 + Bonus Are you an experienced Assistant Manager looking to take the next step in your retail career? This is an exciting opportunity to join a growing fashion retail business in Cirencester, where your leadership will play a key role in delivering exceptional customer service and strong sales performance. We're looking for a people-focused, commercial Assistant Manager who thrives in a fast-paced fashion retail environment. If you're passionate about delivering results and leading a motivated team, this could be the perfect fit for you. What's in it for you? 29,000 salary per annum Performance-related bonus scheme Staff discount across fashion and lifestyle products 33 days holiday (including bank holidays) with the option to buy more Private medical cover and pension scheme Access to a wide range of wellbeing and lifestyle benefits Career development within a supportive retail business The Role - Assistant Manager: As Assistant Manager , you'll support the Store Manager in all areas of retail operations. From team leadership to customer service and visual standards, you'll help ensure the store delivers an outstanding experience every day. Key responsibilities include: Driving daily operations and delivering store KPIs Leading and developing the retail team Providing excellent customer service at every touchpoint Supporting with recruitment, onboarding, and team training Maintaining high standards in visual merchandising and stock control Ensuring compliance with company policies and procedures About You: To succeed in this Assistant Manager role, you'll have a strong background in retail management and a passion for fashion. You'll be a confident leader, able to inspire your team and take ownership of the store when needed. We're looking for someone who: Has experience as an Assistant Manager, Supervisor or Team Leader in retail Is confident in delivering excellent customer service Brings a commercial mindset and understands how to drive results Has strong communication and team development skills Is passionate about fashion and the in-store experience This Assistant Manager position is ideal for someone ready to grow their retail career with a brand that values its people and customers. Apply today to explore your next step in fashion retail. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH33946
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 27, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Our major Insurance client is recruiting another Team Manager to lead a team of Insurance professionals. You'll be responsible for all service operations and functions within the team and will lead and direct your team and support Senior Management in the delivery of your collective objectives. This is an extremely varied role which includes supporting International clients. Also this is a really supportive environment where you'd be working closely with many other Team Managers, often on Group-wide projects, and where the future career prospects and opportunities are many and significant. Hybrid working is in operation in the Business and this is a role where you can work between your home and in the office. As Team Manager your main responsibilities will include: Lead your team to deliver service excellence. Manage and monitor operational performance against SLA's. Supporting the Senior Management Team on all aspects your Client's activities and managing business risks. All people related matters including recruiting, salary/bonus, performance management, training, talent mapping and succession planning. Maintain individual performance and development plans for each team member with effective mentoring and performance feedback. Co-ordinate Senior Leadership activity reporting and presenting information for Management. Proactively resolve Client issues and look to prevent then, where possible. Contribute to, and where required, lead change efforts, projects, quick wins, and promote ideas to improve provision of service. To be a successful Team Manager you will demonstrate: An excellent Manager of Insurance people with the ability to lead and manage a high performing Insurance team, displaying a positive and inspirational attitude. Strong ability to engage with Clients, Insurance Markets and Colleagues in a professional manner, establishing internal and external relationships. Comfortable working in an Insurance technical environment and leading those people to achieve their goals. Positive attitude, willingness to offer solutions to enhance processes within a changing environment.
Feb 27, 2026
Full time
Our major Insurance client is recruiting another Team Manager to lead a team of Insurance professionals. You'll be responsible for all service operations and functions within the team and will lead and direct your team and support Senior Management in the delivery of your collective objectives. This is an extremely varied role which includes supporting International clients. Also this is a really supportive environment where you'd be working closely with many other Team Managers, often on Group-wide projects, and where the future career prospects and opportunities are many and significant. Hybrid working is in operation in the Business and this is a role where you can work between your home and in the office. As Team Manager your main responsibilities will include: Lead your team to deliver service excellence. Manage and monitor operational performance against SLA's. Supporting the Senior Management Team on all aspects your Client's activities and managing business risks. All people related matters including recruiting, salary/bonus, performance management, training, talent mapping and succession planning. Maintain individual performance and development plans for each team member with effective mentoring and performance feedback. Co-ordinate Senior Leadership activity reporting and presenting information for Management. Proactively resolve Client issues and look to prevent then, where possible. Contribute to, and where required, lead change efforts, projects, quick wins, and promote ideas to improve provision of service. To be a successful Team Manager you will demonstrate: An excellent Manager of Insurance people with the ability to lead and manage a high performing Insurance team, displaying a positive and inspirational attitude. Strong ability to engage with Clients, Insurance Markets and Colleagues in a professional manner, establishing internal and external relationships. Comfortable working in an Insurance technical environment and leading those people to achieve their goals. Positive attitude, willingness to offer solutions to enhance processes within a changing environment.
Job Title: Part-Time HR Manager Location: Leicester Hours: Part-time, flexible (30 hours per week, Monday to Friday) Type: Permanent Salary: The pro-rated salary for this role is £36,000 - £40,000 per annum, dependent on experience, based on 30 hours per week About the Role Our client is a well-established, highly respected and growing accountancy practice. They are seeking an experienced and proactive HR Manager to lead and develop their people strategy. This role is central to building a positive workplace culture, ensuring compliance with employment legislation, and supporting partners, managers, and employees across the firm. The HR Manager will act as a trusted advisor to senior leadership while managing day-to-day HR operations and driving continuous improvement across all people-related practices. Key Responsibilities . Lead the full employee lifecycle, from recruitment and onboarding through to exit processes . Manage recruitment for trainee, qualified, and senior professional roles . Advise partners and managers on employee relations, performance management, disciplinaries, and grievances . Ensure compliance with UK employment legislation and professional standards . Develop and maintain HR policies and procedures appropriate for a regulated professional services environment . Support learning and development, CPD, and career progression frameworks . Oversee performance review and appraisal processes . Maintain accurate HR records and produce management reports . Work with PeopleHR software to improve usage and understanding across the firm . Support employee engagement initiatives and nominations in collaboration with partners About You . Proven HR management experience, ideally within accountancy, professional services, or another regulated environment . Strong working knowledge of UK employment law . Confident advising senior managers, including partners . Practical, discreet, and commercially aware . Excellent communication and organisational skills . Able to balance employee advocacy with business needs Qualifications & Experience . CIPD Level 5 or above (or equivalent) preferred . Proven experience in a senior HR role, ideally as an HR Manager . Strong knowledge of employment law, HR policies, and best practice Benefits The HR Manager role offers a competitive benefits package, including: . Competitive market-rate salary . Salary sacrifice schemes . Performance and career development support . Open-plan office environment . Death in service benefit . Free onsite parking . Healthshield . 34 days' holiday (with the option to purchase additional days) . Private health insurance
Feb 27, 2026
Full time
Job Title: Part-Time HR Manager Location: Leicester Hours: Part-time, flexible (30 hours per week, Monday to Friday) Type: Permanent Salary: The pro-rated salary for this role is £36,000 - £40,000 per annum, dependent on experience, based on 30 hours per week About the Role Our client is a well-established, highly respected and growing accountancy practice. They are seeking an experienced and proactive HR Manager to lead and develop their people strategy. This role is central to building a positive workplace culture, ensuring compliance with employment legislation, and supporting partners, managers, and employees across the firm. The HR Manager will act as a trusted advisor to senior leadership while managing day-to-day HR operations and driving continuous improvement across all people-related practices. Key Responsibilities . Lead the full employee lifecycle, from recruitment and onboarding through to exit processes . Manage recruitment for trainee, qualified, and senior professional roles . Advise partners and managers on employee relations, performance management, disciplinaries, and grievances . Ensure compliance with UK employment legislation and professional standards . Develop and maintain HR policies and procedures appropriate for a regulated professional services environment . Support learning and development, CPD, and career progression frameworks . Oversee performance review and appraisal processes . Maintain accurate HR records and produce management reports . Work with PeopleHR software to improve usage and understanding across the firm . Support employee engagement initiatives and nominations in collaboration with partners About You . Proven HR management experience, ideally within accountancy, professional services, or another regulated environment . Strong working knowledge of UK employment law . Confident advising senior managers, including partners . Practical, discreet, and commercially aware . Excellent communication and organisational skills . Able to balance employee advocacy with business needs Qualifications & Experience . CIPD Level 5 or above (or equivalent) preferred . Proven experience in a senior HR role, ideally as an HR Manager . Strong knowledge of employment law, HR policies, and best practice Benefits The HR Manager role offers a competitive benefits package, including: . Competitive market-rate salary . Salary sacrifice schemes . Performance and career development support . Open-plan office environment . Death in service benefit . Free onsite parking . Healthshield . 34 days' holiday (with the option to purchase additional days) . Private health insurance
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Feb 27, 2026
Full time
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. What we are looking for: Semperis is looking for a passionate and results-driven Enterprise Customer Success Manager to join our team. What you will be doing: As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Enterprise Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Design a success plan for a Book of Business of strategic customers throughout their lifecycle. From onboarding and implementation through upsell, cross-sell, and renewal, you will guide your customer down the path of success every step of the way to reach their business objectives and operational goals. You will be empowered to achieve and report on customer health, satisfaction, retention, and growth targets. Act as the voice of the customer, gather insights to provide feedback to internal teams including our Product Development team. Collaborate on new developments to ensure the product suits our client's needs. Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers' operations. Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. Develop and execute programs for ongoing customer development (health checks, product upgrades, workshops, etc.) Identify potential customer references and assist with development of customer case studies Gain and maintain an understanding of Semperis technology, products, and services In addition to managing an assigned customer segment, assist with development and enhancement of processes and systems for the overall Semperis CS program What you will bring to the table: 5+ years' experience as a Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. Aptitude and drive to develop and maintain an essential understanding ofSemperissolutions and related Microsoft technologies including Active Directory and Entra Years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions Ability to understand and explain technical cybersecurity data Excellent communication and project management skills Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs and have solutions ready when they are Intellectually curious; driven to expand the cybersecurity domain and professional expertise Responsive and adaptive to changing situations Genuine desire to work with customers. Preferences: Experience with SFDC, and Active Directory Why Join Semperis? You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life-we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices-or where the job description specifies a required location-will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Feb 27, 2026
Full time
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Feb 27, 2026
Full time
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Business Administrator Alness, Highlands Monday Friday office hours, early Friday finish Nine Twenty Highland is delighted to be supporting a growing manufacturing business in the Highlands with the appointment of a Business Administrator . This is a busy, varied and hands on role, ideal for someone who thrives in a fast paced environment and enjoys being at the heart of day to day operations. You will play a key role in keeping the office running smoothly, supporting customer service activity, managing suppliers, and coordinating both internal and external requirements. No two days will be the same, and you will quickly become a trusted point of contact across the business. Key Responsibilities Office & Administration Front of house duties including reception, answering phones, and welcoming visitors Ensuring the smooth day-to-day running of the office Organising lunches for meetings and coordinating internal activities Supporting internal communications, including newsletters Coordinating charity initiatives and internal events Customer Service & Order Support Supporting customer service activity as required Managing enquiries and changes to customer orders Monitoring daily order traffic Working closely with the Customer Service Manager to ensure excellent service delivery Purchasing & Supplier Coordination Managing the purchase requisition system Raising purchase orders (POs) and issuing to suppliers Chasing suppliers regarding outstanding deliveries Obtaining quotations for office supplies and consumables Visits & Logistics Coordinating customer visits including travel, accommodation, and logistics Acting as a professional and welcoming point of contact for visiting stakeholders People & HR Support Supporting onboarding activities for new starters Assisting with general people-related administration About You: Skills & Attributes Highly organised, efficient and detail-focused Trustworthy and accountable with a strong sense of ownership Comfortable working in a fast-paced, busy environment Confident managing multiple priorities and stakeholders Strong written and verbal communication skills A positive, flexible team player who enjoys being part of a close-knit team Cultural Fit Hands-on and proactive Comfortable in a growing business where roles are broad and varied Happy to roll up your sleeves and support wherever needed Why Apply? Join a friendly, supportive and sociable team Enjoy real variety in a central business support role Be part of a growing Highland-based organisation Make a genuine impact within a dynamic and evolving busines Apply directly or reach out to Caroline Strachan: (url removed) (phone number removed)
Feb 27, 2026
Full time
Business Administrator Alness, Highlands Monday Friday office hours, early Friday finish Nine Twenty Highland is delighted to be supporting a growing manufacturing business in the Highlands with the appointment of a Business Administrator . This is a busy, varied and hands on role, ideal for someone who thrives in a fast paced environment and enjoys being at the heart of day to day operations. You will play a key role in keeping the office running smoothly, supporting customer service activity, managing suppliers, and coordinating both internal and external requirements. No two days will be the same, and you will quickly become a trusted point of contact across the business. Key Responsibilities Office & Administration Front of house duties including reception, answering phones, and welcoming visitors Ensuring the smooth day-to-day running of the office Organising lunches for meetings and coordinating internal activities Supporting internal communications, including newsletters Coordinating charity initiatives and internal events Customer Service & Order Support Supporting customer service activity as required Managing enquiries and changes to customer orders Monitoring daily order traffic Working closely with the Customer Service Manager to ensure excellent service delivery Purchasing & Supplier Coordination Managing the purchase requisition system Raising purchase orders (POs) and issuing to suppliers Chasing suppliers regarding outstanding deliveries Obtaining quotations for office supplies and consumables Visits & Logistics Coordinating customer visits including travel, accommodation, and logistics Acting as a professional and welcoming point of contact for visiting stakeholders People & HR Support Supporting onboarding activities for new starters Assisting with general people-related administration About You: Skills & Attributes Highly organised, efficient and detail-focused Trustworthy and accountable with a strong sense of ownership Comfortable working in a fast-paced, busy environment Confident managing multiple priorities and stakeholders Strong written and verbal communication skills A positive, flexible team player who enjoys being part of a close-knit team Cultural Fit Hands-on and proactive Comfortable in a growing business where roles are broad and varied Happy to roll up your sleeves and support wherever needed Why Apply? Join a friendly, supportive and sociable team Enjoy real variety in a central business support role Be part of a growing Highland-based organisation Make a genuine impact within a dynamic and evolving busines Apply directly or reach out to Caroline Strachan: (url removed) (phone number removed)
Senior Fire Safety Assurance Manager - London and South East - Salary c 70k plus car/allowance. Working for a well respected Facilities Management company, they are looking for a highly competent Fire Safety specialist. You'll be joining a dynamic and growing central engineering function, with the ability to work autonomously, and within an established group of Subject Matter Experts. Our team sets the standards and strives to deliver more centrally, to support our operational colleagues. Acting as the Senior Fire Safety Assurance Manager for the South East and London, you'll be supporting around 150 million of contracts (turn over) per year. The purpose of this role is to develop guidance and policy documents, de-mystifying the fire disciplines, and work with our operational technical staff to implement these documents, ensuring compliance with the relevant standards. You'll also provide advice to strategic leaders and Subject Matter Expert support to the Divisions Operational teams regarding all aspects of Fire Safety Compliance. The Sustainable Facilities Management Division incorporates a broad spectrum of customer contracts including Manufacturing, Transport, Central Government, Industrial, Retail, Leisure, Healthcare, Education and Corporate. The role will support all sectors including the specific requirements of PFI. The successful candidate will lead on the development of governance processes associated with our fire safety management systems across our South Eastern portfolio. Member of recognised professional body in relation to Fire Safety Management Significant, detailed knowledge of Fire Safety Compliance requirements, and an ability to take these requirements and clearly articulate them to non-technical staff Recognised qualification in a fire safety discipline with a minimum of 10 years' experience working in a senior Fire Safety Management role Good working knowledge in building fire safety and building engineering services At least 10 years' experience within the building/fire safety industry at Management level The post holder must have significant Fire Safety experience (over 10 years) and be proficient at drafting detailed Fire Safety technical reports and be able to support and actively lead accident or operational incident investigations, that may have caused injury to personnel or an interruption to our customer's operations, through Fires. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Feb 27, 2026
Full time
Senior Fire Safety Assurance Manager - London and South East - Salary c 70k plus car/allowance. Working for a well respected Facilities Management company, they are looking for a highly competent Fire Safety specialist. You'll be joining a dynamic and growing central engineering function, with the ability to work autonomously, and within an established group of Subject Matter Experts. Our team sets the standards and strives to deliver more centrally, to support our operational colleagues. Acting as the Senior Fire Safety Assurance Manager for the South East and London, you'll be supporting around 150 million of contracts (turn over) per year. The purpose of this role is to develop guidance and policy documents, de-mystifying the fire disciplines, and work with our operational technical staff to implement these documents, ensuring compliance with the relevant standards. You'll also provide advice to strategic leaders and Subject Matter Expert support to the Divisions Operational teams regarding all aspects of Fire Safety Compliance. The Sustainable Facilities Management Division incorporates a broad spectrum of customer contracts including Manufacturing, Transport, Central Government, Industrial, Retail, Leisure, Healthcare, Education and Corporate. The role will support all sectors including the specific requirements of PFI. The successful candidate will lead on the development of governance processes associated with our fire safety management systems across our South Eastern portfolio. Member of recognised professional body in relation to Fire Safety Management Significant, detailed knowledge of Fire Safety Compliance requirements, and an ability to take these requirements and clearly articulate them to non-technical staff Recognised qualification in a fire safety discipline with a minimum of 10 years' experience working in a senior Fire Safety Management role Good working knowledge in building fire safety and building engineering services At least 10 years' experience within the building/fire safety industry at Management level The post holder must have significant Fire Safety experience (over 10 years) and be proficient at drafting detailed Fire Safety technical reports and be able to support and actively lead accident or operational incident investigations, that may have caused injury to personnel or an interruption to our customer's operations, through Fires. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Shift Manager Hull £45,000 £47,000 4 on / 4 off Shift Pattern An established food manufacturing operation is seeking a Shift Manager who is passionate about leading, developing, and inspiring teams within a fast-paced production environment. This role is ideal for a hands-on leader who believes strong performance comes from engaged, well-trained, and motivated people. You will take full responsibility for shift operations while building capability, driving accountability, and creating a positive, high-performing culture. The Role Lead, coach, and develop Senior Line Leaders, Line Technicians, and Operatives Create a culture of ownership, engagement, and continuous improvement Deliver the daily production plan safely, efficiently, and to the highest quality standards Support performance development through regular feedback and on-shift coaching Identify skills gaps and support training and succession planning Ensure high standards of GMP, food safety, and health & safety compliance Monitor KPIs and work with teams to improve efficiency and reduce waste Act as the key point of contact for operational matters during shift About You Experience in a Team Leader, Supervisor, or Shift Manager role within manufacturing (food manufacturing preferred) A strong track record of developing and motivating teams Confident managing performance, absence, and employee engagement Knowledge of safe systems of work, line safety inspections, and accident investigation Experience applying root cause analysis and driving improvement Ideally qualified to NVQ Level 2+ in Manufacturing, Food Production, or Team Leadership Why Apply? Opportunity to shape and develop a high-performing shift team A visible leadership role with real impact on site performance Supportive environment focused on growth and progression Competitive salary and shift pattern If you are a people-focused production leader who enjoys building strong teams and delivering results through others, this could be your next step up the ladder.
Feb 27, 2026
Full time
Shift Manager Hull £45,000 £47,000 4 on / 4 off Shift Pattern An established food manufacturing operation is seeking a Shift Manager who is passionate about leading, developing, and inspiring teams within a fast-paced production environment. This role is ideal for a hands-on leader who believes strong performance comes from engaged, well-trained, and motivated people. You will take full responsibility for shift operations while building capability, driving accountability, and creating a positive, high-performing culture. The Role Lead, coach, and develop Senior Line Leaders, Line Technicians, and Operatives Create a culture of ownership, engagement, and continuous improvement Deliver the daily production plan safely, efficiently, and to the highest quality standards Support performance development through regular feedback and on-shift coaching Identify skills gaps and support training and succession planning Ensure high standards of GMP, food safety, and health & safety compliance Monitor KPIs and work with teams to improve efficiency and reduce waste Act as the key point of contact for operational matters during shift About You Experience in a Team Leader, Supervisor, or Shift Manager role within manufacturing (food manufacturing preferred) A strong track record of developing and motivating teams Confident managing performance, absence, and employee engagement Knowledge of safe systems of work, line safety inspections, and accident investigation Experience applying root cause analysis and driving improvement Ideally qualified to NVQ Level 2+ in Manufacturing, Food Production, or Team Leadership Why Apply? Opportunity to shape and develop a high-performing shift team A visible leadership role with real impact on site performance Supportive environment focused on growth and progression Competitive salary and shift pattern If you are a people-focused production leader who enjoys building strong teams and delivering results through others, this could be your next step up the ladder.
Business Support Administrator Location: Harrow (Hybrid working up to 3 days from home) Salary: £25,000 £28,000 per annum Type: Full-time, Permanent An award-winning and fast-growing firm is seeking a Business Operations Support professional to join its collaborative and people-focused team. This is a varied, hands-on role offering exposure across business operations, office management, HR administration, IT coordination and event support. This opportunity would suit an organised, proactive administrator who enjoys working in a dynamic environment and supporting multiple teams. The Role Reporting into the Business Operations Manager, you will provide essential administrative and operational support across the business, working closely with senior leaders and service delivery teams to ensure smooth day-to-day operations. This is a flexible and evolving role, ideal for someone comfortable juggling priorities and supporting ad-hoc projects as the business grows. Key Responsibilities Business & Administrative Support Provide administrative support to senior leadership and service delivery teams Take meeting minutes, prepare agendas and track actions Manage shared inboxes and incoming correspondence Maintain operational trackers and internal task systems Coordinate quarterly client, leaseholder and employee surveys Support internal communications and staff queries Office & Environment Management Support day-to-day office operations and supplies Assist with health & safety compliance (First Aid training provided) Support onboarding of new starters, including IT equipment and workspace setup HR & People Support Assist with onboarding and induction processes Support HR administration, benefits records and employee lifecycle activities Help maintain company policies and documentation IT & Systems Act as first point of contact for basic IT queries Liaise with outsourced IT providers and track issues Financial & Contract Administration Daily banking of cheques via NatWest Bankline Manage office supplier payments and staff recognition vouchers Support contract management for office services and suppliers Events & Culture Assist with organising company events including monthly team days, social events and charity initiatives Act as a positive ambassador for company culture and values About You Essential: Some solid office administration experience Strong organisational, time-management and communication skills Confident working in a fast-paced, high-performing environment Professional, proactive and collaborative approach High level of discretion and attention to detail What s On Offer Salary of £25,000 £28,000 (DOE) Hybrid working (up to 3 days from home) Flexible start and finish times Private healthcare and wellbeing benefits Generous annual leave plus additional Christmas closure Supportive, inclusive culture with genuine investment in staff What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Feb 27, 2026
Full time
Business Support Administrator Location: Harrow (Hybrid working up to 3 days from home) Salary: £25,000 £28,000 per annum Type: Full-time, Permanent An award-winning and fast-growing firm is seeking a Business Operations Support professional to join its collaborative and people-focused team. This is a varied, hands-on role offering exposure across business operations, office management, HR administration, IT coordination and event support. This opportunity would suit an organised, proactive administrator who enjoys working in a dynamic environment and supporting multiple teams. The Role Reporting into the Business Operations Manager, you will provide essential administrative and operational support across the business, working closely with senior leaders and service delivery teams to ensure smooth day-to-day operations. This is a flexible and evolving role, ideal for someone comfortable juggling priorities and supporting ad-hoc projects as the business grows. Key Responsibilities Business & Administrative Support Provide administrative support to senior leadership and service delivery teams Take meeting minutes, prepare agendas and track actions Manage shared inboxes and incoming correspondence Maintain operational trackers and internal task systems Coordinate quarterly client, leaseholder and employee surveys Support internal communications and staff queries Office & Environment Management Support day-to-day office operations and supplies Assist with health & safety compliance (First Aid training provided) Support onboarding of new starters, including IT equipment and workspace setup HR & People Support Assist with onboarding and induction processes Support HR administration, benefits records and employee lifecycle activities Help maintain company policies and documentation IT & Systems Act as first point of contact for basic IT queries Liaise with outsourced IT providers and track issues Financial & Contract Administration Daily banking of cheques via NatWest Bankline Manage office supplier payments and staff recognition vouchers Support contract management for office services and suppliers Events & Culture Assist with organising company events including monthly team days, social events and charity initiatives Act as a positive ambassador for company culture and values About You Essential: Some solid office administration experience Strong organisational, time-management and communication skills Confident working in a fast-paced, high-performing environment Professional, proactive and collaborative approach High level of discretion and attention to detail What s On Offer Salary of £25,000 £28,000 (DOE) Hybrid working (up to 3 days from home) Flexible start and finish times Private healthcare and wellbeing benefits Generous annual leave plus additional Christmas closure Supportive, inclusive culture with genuine investment in staff What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Sainsbury's Supermarkets Ltd
East Hagbourne, Oxfordshire
Salary: from £32000 Location: Didcot Store, Didcot, OX11 7ND Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 27, 2026
Full time
Salary: from £32000 Location: Didcot Store, Didcot, OX11 7ND Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Store Manager Buxton Up to 29,000 + Benefits Are you an experienced Store Manager looking for your next opportunity in Buxton? We are recruiting a Store Manager for a customer-focused retail brand. This is a fantastic opportunity for a proven Store Manager, or a strong Assistant Manager ready to step up, to lead a high performing retail team in a thriving location. If you love leading from the front, driving results, and delivering outstanding service, this could be your next move in retail. What's in it for you? Salary up to 29,000 per year Staff discount and uniform allowance Genuine progression opportunities within retail management Supportive, people-first culture Work with a respected and growing retail brand The Role - Store Manager As Store Manager , you will have full accountability for store performance, sales, and operations. You will lead your team, drive results, and maintain exceptional retail standards. Your responsibilities will include: Taking full accountability for sales, KPIs, and store performance Leading, motivating, and developing a high performing retail team Ensuring outstanding customer experience and service standards Managing stock, presentation, and operational excellence Controlling payroll, budgets, and resources Recruiting, training, and developing your retail team This is a hands-on Store Manager role where leadership and commercial focus are key. What we're looking for Previous experience as a Store Manager or strong Assistant Manager in retail Proven track record of driving sales and achieving KPIs Passion for leading and developing retail teams Strong commercial awareness and operational confidence Energy, resilience, and a passion for retail If you're a driven Store Manager ready for your next challenge in Buxton, apply today and take the next step in your retail career. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35566
Feb 27, 2026
Full time
Store Manager Buxton Up to 29,000 + Benefits Are you an experienced Store Manager looking for your next opportunity in Buxton? We are recruiting a Store Manager for a customer-focused retail brand. This is a fantastic opportunity for a proven Store Manager, or a strong Assistant Manager ready to step up, to lead a high performing retail team in a thriving location. If you love leading from the front, driving results, and delivering outstanding service, this could be your next move in retail. What's in it for you? Salary up to 29,000 per year Staff discount and uniform allowance Genuine progression opportunities within retail management Supportive, people-first culture Work with a respected and growing retail brand The Role - Store Manager As Store Manager , you will have full accountability for store performance, sales, and operations. You will lead your team, drive results, and maintain exceptional retail standards. Your responsibilities will include: Taking full accountability for sales, KPIs, and store performance Leading, motivating, and developing a high performing retail team Ensuring outstanding customer experience and service standards Managing stock, presentation, and operational excellence Controlling payroll, budgets, and resources Recruiting, training, and developing your retail team This is a hands-on Store Manager role where leadership and commercial focus are key. What we're looking for Previous experience as a Store Manager or strong Assistant Manager in retail Proven track record of driving sales and achieving KPIs Passion for leading and developing retail teams Strong commercial awareness and operational confidence Energy, resilience, and a passion for retail If you're a driven Store Manager ready for your next challenge in Buxton, apply today and take the next step in your retail career. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35566
Assistant Manager Chichester Salary 27,000 + Benefits Are you an ambitious Assistant Manager looking for your next opportunity in Chichester? We are recruiting an Assistant Manager for a successful and customer focused retail brand. This is a fantastic opportunity for an experienced Assistant Manager, or a strong Supervisor or Team Leader ready to step up into retail management. If you are passionate about leading people, driving performance and building a strong retail culture, this could be the perfect next step in your retail career. What's in it for you? Salary 27,000 Staff discount Uniform allowance Career development within retail management Supportive leadership team Join a growing and people focused retail business The Role - Assistant Manager As Assistant Manager , you will support the Store Manager in delivering strong retail performance and operational excellence. Your responsibilities will include: Supporting all aspects of retail operations Driving sales and retail KPIs Leading and motivating a high performing retail team Delivering exceptional customer service standards Supporting recruitment, training and development Taking ownership of stock management and visual merchandising Assisting with P&L and cost control This is a hands on Assistant Manager role where you will lead from the front and play a key part in the success of the retail store. What we're looking for Previous experience as an Assistant Manager within retail Or a Supervisor ready to step into an Assistant Manager role Strong leadership skills within a retail environment A proven track record of achieving results in retail Commercial awareness and operational confidence A passion for retail and developing people If you are a driven Assistant Manager ready for your next challenge in Chichester, apply today and take the next step in your retail career. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35565
Feb 27, 2026
Full time
Assistant Manager Chichester Salary 27,000 + Benefits Are you an ambitious Assistant Manager looking for your next opportunity in Chichester? We are recruiting an Assistant Manager for a successful and customer focused retail brand. This is a fantastic opportunity for an experienced Assistant Manager, or a strong Supervisor or Team Leader ready to step up into retail management. If you are passionate about leading people, driving performance and building a strong retail culture, this could be the perfect next step in your retail career. What's in it for you? Salary 27,000 Staff discount Uniform allowance Career development within retail management Supportive leadership team Join a growing and people focused retail business The Role - Assistant Manager As Assistant Manager , you will support the Store Manager in delivering strong retail performance and operational excellence. Your responsibilities will include: Supporting all aspects of retail operations Driving sales and retail KPIs Leading and motivating a high performing retail team Delivering exceptional customer service standards Supporting recruitment, training and development Taking ownership of stock management and visual merchandising Assisting with P&L and cost control This is a hands on Assistant Manager role where you will lead from the front and play a key part in the success of the retail store. What we're looking for Previous experience as an Assistant Manager within retail Or a Supervisor ready to step into an Assistant Manager role Strong leadership skills within a retail environment A proven track record of achieving results in retail Commercial awareness and operational confidence A passion for retail and developing people If you are a driven Assistant Manager ready for your next challenge in Chichester, apply today and take the next step in your retail career. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35565
Job Title: Wealth Management Operations Associate Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to embark on an exciting journey in the world of wealth management? Our client is seeking 6 enthusiastic Wealth Management Operations Associates to join their vibrant team in the heart of City Centre, Manchester. This is a fantastic opportunity to work in a dynamic environment where you can make a real difference! About the Role: As a Wealth Management Operations Associate, you will play a crucial role in providing operational support within the Wealth Services platform. Your responsibilities will include: Validating and executing financial transactions with precision. Maintaining accurate client records and transaction data. Performing daily reconciliations to ensure smooth operations. Collaborating closely with client relationship managers and other Operations teams. Partnering with Wealth Services platform experts to enhance client experiences. What We're Looking For: To thrive in this role, you should possess: A strong interest in Operations, which unifies key functions into a global team. An understanding of investment monitoring, measurement, and processing services. A willingness to build skills across various levels within the operations function. An openness to career advancement through continuous learning and team rotation opportunities. Join us on this exciting journey and help us provide exceptional service to our clients! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Feb 27, 2026
Contractor
Job Title: Wealth Management Operations Associate Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to embark on an exciting journey in the world of wealth management? Our client is seeking 6 enthusiastic Wealth Management Operations Associates to join their vibrant team in the heart of City Centre, Manchester. This is a fantastic opportunity to work in a dynamic environment where you can make a real difference! About the Role: As a Wealth Management Operations Associate, you will play a crucial role in providing operational support within the Wealth Services platform. Your responsibilities will include: Validating and executing financial transactions with precision. Maintaining accurate client records and transaction data. Performing daily reconciliations to ensure smooth operations. Collaborating closely with client relationship managers and other Operations teams. Partnering with Wealth Services platform experts to enhance client experiences. What We're Looking For: To thrive in this role, you should possess: A strong interest in Operations, which unifies key functions into a global team. An understanding of investment monitoring, measurement, and processing services. A willingness to build skills across various levels within the operations function. An openness to career advancement through continuous learning and team rotation opportunities. Join us on this exciting journey and help us provide exceptional service to our clients! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Northwich, Winsford & Nantwich Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You'll work across leading UK grocery retailers on behalf of CCEP, ensuring our full product range is consistently available in store, with a strong focus on stock availability and high quality presentation on the shop floor. Your development matters to us. You'll have regular one to one sessions with your line manager and weekly team catch ups to support your priorities, build capability, and help you grow your skills. This is an active, hands on role where you'll be moving throughout the day. Tasks include using pump trucks to move pallets, setting up impactful displays, organising stock, and ensuring our products are well presented. Manual handling is part of the role, and you'll receive full training and the right equipment to work confidently and safely. Build positive working relationships with store teams, supported by your Account Executive. You'll need to be able to travel to your assigned stores, with a full UK driving licence, appropriate business insurance, and access to your own vehicle. Work collaboratively with your team and store contacts to maintain smooth operations and clear communication. Be comfortable using an iPhone and iPad for communication, navigation and reporting. LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 02/03/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Feb 27, 2026
Full time
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Northwich, Winsford & Nantwich Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You'll work across leading UK grocery retailers on behalf of CCEP, ensuring our full product range is consistently available in store, with a strong focus on stock availability and high quality presentation on the shop floor. Your development matters to us. You'll have regular one to one sessions with your line manager and weekly team catch ups to support your priorities, build capability, and help you grow your skills. This is an active, hands on role where you'll be moving throughout the day. Tasks include using pump trucks to move pallets, setting up impactful displays, organising stock, and ensuring our products are well presented. Manual handling is part of the role, and you'll receive full training and the right equipment to work confidently and safely. Build positive working relationships with store teams, supported by your Account Executive. You'll need to be able to travel to your assigned stores, with a full UK driving licence, appropriate business insurance, and access to your own vehicle. Work collaboratively with your team and store contacts to maintain smooth operations and clear communication. Be comfortable using an iPhone and iPad for communication, navigation and reporting. LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 02/03/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Belfast, Northern Ireland, United Kingdom People Operations Business Partner Location: Belfast, Hybrid (3 days in office) Full Time, Permanent As the People Operations Business Partner in Belfast, you will be the heartbeat of our Northern Ireland presence. This is a high-impact role where you will bridge the gap between global strategy and local execution. You aren't just running HR processes; you are a strategic partner to our Site Lead, a guardian of our culture, and the primary ambassador for our employer brand in the Belfast market. What you'll do: Strategic Business Partnership Act as the primary People Partner to the Belfast Site Lead and local management, providing coaching, talent planning, and operational support to drive site effectiveness. Align local objectives with the Global People Roadmap, ensuring seamless execution of initiatives across the region. Talent Acquisition & Employer Branding Be the "Face of EverQuote" in Belfast, actively networking and building relationships within the local talent ecosystem to attract top-tier candidates. Partner with the Global Recruitment team to provide local context, lead high-touch candidate experiences, and ensure our "Belfast Story" is compelling and authentic. Represent the company at local tech meetups, university fairs, and industry events to build a robust talent pipeline. Global HRIS Implementation & Support Serve as the Belfast Lead for our Global HRIS project, representing the specific needs, data requirements, and nuances of the Northern Ireland site during design and rollout. Ensure local data integrity and compliance within the system while training the Belfast team on new tools. Employee Engagement & Culture Design and lead local initiatives that drive a high-performance, inclusive culture. Manage engagement surveys and turn the data into action plans that improve the day-to-day experience in Belfast. Lead site-specific events designed to support employee engagement and relationship building across the team. Operational Excellence & Compliance Manage the full employee lifecycle for the Belfast team (onboarding, performance cycles, offboarding). Ensure all HR activities comply with UK/Northern Ireland employment law (GDPR, Fair Employment monitoring, etc.). Partner with the global team on benefits administration, payroll coordination, and localized policy. Trusted Employee Relations and Advocacy Act as the dedicated "Culture Guardian" and problem-solver for the site, proactively managing employee relations with an emphasis on empathy, fair resolution, and maintaining a high-trust environment. In partnership with the Global Head of People, serve as a trusted advisor to both managers and employees, navigating complex interpersonal dynamics with a coaching-first mindset to ensure every voice is heard and valued. Who You Are Experience: 5+ years in HR/People Ops, ideally within a scaling tech or global matrix environment. The "Belfast Ambassador": You are well-connected in the local market and comfortable being the "voice" of the company at events or on LinkedIn. Systems Mindset: Previous experience with HRIS implementations and a keen eye for how local data fits into global architecture. Relationship Builder: The ability to influence stakeholders at a distance (Global) while being a visible, approachable leader locally. Proactive Problem Solver: You come to the Global Head of People and Site Lead with proposed solutions, not just problems. Why Join Us? Own the Site Identity: You have the autonomy to define what it means to work at our Belfast site. Influence the Architecture: You help build the systems you use. High Visibility: Reporting to the Global Head of People offers significant exposure to executive-level strategy. Competitive Total Rewards package aimed at supporting your personal needs. Interview Steps: 1. Hiring Manager Interview 2. Panel & Culture Interview Why EverQuote: At EverQuote NI we work with the latest and greatest technologies, we offer incredible learning and development opportunities, we value the diversity of our people and invest in outstanding career progression and flexibility and work/life balance. Our company is profitable & established. We encourage creative thinking and independent responsibilities Growth mindset culture regularly seeks to reflect and improve. This role offers a highly unique learning and development opportunity We encourage creative thinking and independent responsibilities Lunch catering to the office, fully-stocked kitchen, company outings to local restaurants, day trips, and more Very competitive salary Performance based bonus plan Flexible work environment 30 days annual leave plus 6 stats. Group Benefit Scheme - Private Healthcare, Dental and Optical insurance for you and your family Enhanced parental leave CSR and Social Events Statement on Fair Employment and Equal Opportunities EverQuote NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender, (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age of disability. As an equal opportunities employer, we welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. Applicants should note EverQuote NI complete background checks on all candidates offered a position. Having a criminal record will not necessarily debar you from working with EverQuote NI Limited. Special Accommodations We are committed to fostering an inclusive and accessible hiring process. If you require any special accommodations during the interview process, please let us know, and we will work with you to meet your needs. About EverQuote EverQuote operates a leading online marketplace for insurance shopping, connecting consumers with insurance provider customers, which includes both carriers and agents. Our vision is to be the leading growth partner for property and casualty, or P&C, insurance providers. Our results-driven marketplace, powered by our proprietary data and technology platform, is improving the way insurance providers attract and connect with consumers shopping for insurance. For more information, visit and follow on LinkedIn.
Feb 27, 2026
Full time
Belfast, Northern Ireland, United Kingdom People Operations Business Partner Location: Belfast, Hybrid (3 days in office) Full Time, Permanent As the People Operations Business Partner in Belfast, you will be the heartbeat of our Northern Ireland presence. This is a high-impact role where you will bridge the gap between global strategy and local execution. You aren't just running HR processes; you are a strategic partner to our Site Lead, a guardian of our culture, and the primary ambassador for our employer brand in the Belfast market. What you'll do: Strategic Business Partnership Act as the primary People Partner to the Belfast Site Lead and local management, providing coaching, talent planning, and operational support to drive site effectiveness. Align local objectives with the Global People Roadmap, ensuring seamless execution of initiatives across the region. Talent Acquisition & Employer Branding Be the "Face of EverQuote" in Belfast, actively networking and building relationships within the local talent ecosystem to attract top-tier candidates. Partner with the Global Recruitment team to provide local context, lead high-touch candidate experiences, and ensure our "Belfast Story" is compelling and authentic. Represent the company at local tech meetups, university fairs, and industry events to build a robust talent pipeline. Global HRIS Implementation & Support Serve as the Belfast Lead for our Global HRIS project, representing the specific needs, data requirements, and nuances of the Northern Ireland site during design and rollout. Ensure local data integrity and compliance within the system while training the Belfast team on new tools. Employee Engagement & Culture Design and lead local initiatives that drive a high-performance, inclusive culture. Manage engagement surveys and turn the data into action plans that improve the day-to-day experience in Belfast. Lead site-specific events designed to support employee engagement and relationship building across the team. Operational Excellence & Compliance Manage the full employee lifecycle for the Belfast team (onboarding, performance cycles, offboarding). Ensure all HR activities comply with UK/Northern Ireland employment law (GDPR, Fair Employment monitoring, etc.). Partner with the global team on benefits administration, payroll coordination, and localized policy. Trusted Employee Relations and Advocacy Act as the dedicated "Culture Guardian" and problem-solver for the site, proactively managing employee relations with an emphasis on empathy, fair resolution, and maintaining a high-trust environment. In partnership with the Global Head of People, serve as a trusted advisor to both managers and employees, navigating complex interpersonal dynamics with a coaching-first mindset to ensure every voice is heard and valued. Who You Are Experience: 5+ years in HR/People Ops, ideally within a scaling tech or global matrix environment. The "Belfast Ambassador": You are well-connected in the local market and comfortable being the "voice" of the company at events or on LinkedIn. Systems Mindset: Previous experience with HRIS implementations and a keen eye for how local data fits into global architecture. Relationship Builder: The ability to influence stakeholders at a distance (Global) while being a visible, approachable leader locally. Proactive Problem Solver: You come to the Global Head of People and Site Lead with proposed solutions, not just problems. Why Join Us? Own the Site Identity: You have the autonomy to define what it means to work at our Belfast site. Influence the Architecture: You help build the systems you use. High Visibility: Reporting to the Global Head of People offers significant exposure to executive-level strategy. Competitive Total Rewards package aimed at supporting your personal needs. Interview Steps: 1. Hiring Manager Interview 2. Panel & Culture Interview Why EverQuote: At EverQuote NI we work with the latest and greatest technologies, we offer incredible learning and development opportunities, we value the diversity of our people and invest in outstanding career progression and flexibility and work/life balance. Our company is profitable & established. We encourage creative thinking and independent responsibilities Growth mindset culture regularly seeks to reflect and improve. This role offers a highly unique learning and development opportunity We encourage creative thinking and independent responsibilities Lunch catering to the office, fully-stocked kitchen, company outings to local restaurants, day trips, and more Very competitive salary Performance based bonus plan Flexible work environment 30 days annual leave plus 6 stats. Group Benefit Scheme - Private Healthcare, Dental and Optical insurance for you and your family Enhanced parental leave CSR and Social Events Statement on Fair Employment and Equal Opportunities EverQuote NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender, (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age of disability. As an equal opportunities employer, we welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. Applicants should note EverQuote NI complete background checks on all candidates offered a position. Having a criminal record will not necessarily debar you from working with EverQuote NI Limited. Special Accommodations We are committed to fostering an inclusive and accessible hiring process. If you require any special accommodations during the interview process, please let us know, and we will work with you to meet your needs. About EverQuote EverQuote operates a leading online marketplace for insurance shopping, connecting consumers with insurance provider customers, which includes both carriers and agents. Our vision is to be the leading growth partner for property and casualty, or P&C, insurance providers. Our results-driven marketplace, powered by our proprietary data and technology platform, is improving the way insurance providers attract and connect with consumers shopping for insurance. For more information, visit and follow on LinkedIn.
