I am currently recruiting for an Ecommerce Marketplace Administrator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience, whilst not essential, any ecommerce exposure or at least a passion about it is highly desired for this position - This could be any experience with ecomm systems, dealing with stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 26, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Administrator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience, whilst not essential, any ecommerce exposure or at least a passion about it is highly desired for this position - This could be any experience with ecomm systems, dealing with stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Senior Ecommerce Manager (Some hybrid options) Zachary Daniels are proud to be partnering with a well-known and highly respected UK consumer brand to appoint a Senior eCommerce Manager. This is a high impact role leading digital trading across website and marketplaces for a brand with a strong heritage and ambitious growth plans. This is a hands-on, commercial role for someone who loves ecommerce, understands trading at pace, and wants real ownership of online performance. The Role: You will take full responsibility for driving online growth, owning the trading calendar, optimising the customer journey and delivering strong commercial results. Working closely with Buying and Marketing teams, you will lead initiatives that increase traffic, conversion and revenue across all digital channels. You will be trusted to shape strategy, lead promotions, improve site performance and use insight to make better decisions every day. What we are looking for: We are keen to speak to experienced Ecommerce Managers or Senior Digital Trading professionals from retail or consumer brands who can demonstrate a strong track record of online growth. You will be commercially minded, analytically strong and confident working in a fast paced, entrepreneurial environment. Experience across platforms such as Magento or Shopify, strong knowledge of analytics and digital marketing channels, and a hands-on approach are essential. Why apply? This is a rare opportunity to join a recognised retail brand at an exciting point in its digital journey. You will have real influence, visibility and the chance to make a measurable impact on performance. Early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directly! BH35161
Feb 26, 2026
Full time
Senior Ecommerce Manager (Some hybrid options) Zachary Daniels are proud to be partnering with a well-known and highly respected UK consumer brand to appoint a Senior eCommerce Manager. This is a high impact role leading digital trading across website and marketplaces for a brand with a strong heritage and ambitious growth plans. This is a hands-on, commercial role for someone who loves ecommerce, understands trading at pace, and wants real ownership of online performance. The Role: You will take full responsibility for driving online growth, owning the trading calendar, optimising the customer journey and delivering strong commercial results. Working closely with Buying and Marketing teams, you will lead initiatives that increase traffic, conversion and revenue across all digital channels. You will be trusted to shape strategy, lead promotions, improve site performance and use insight to make better decisions every day. What we are looking for: We are keen to speak to experienced Ecommerce Managers or Senior Digital Trading professionals from retail or consumer brands who can demonstrate a strong track record of online growth. You will be commercially minded, analytically strong and confident working in a fast paced, entrepreneurial environment. Experience across platforms such as Magento or Shopify, strong knowledge of analytics and digital marketing channels, and a hands-on approach are essential. Why apply? This is a rare opportunity to join a recognised retail brand at an exciting point in its digital journey. You will have real influence, visibility and the chance to make a measurable impact on performance. Early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directly! BH35161
Join our team and re-invent the way ecommerce businesses manage fulfillment! Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended multichannel shipping and inventory solution for SMB Sellers. Our vision is to build the operating system for SMB ecommerce Sellers, powering their growth and operations regardless of where they sell - Amazon, Walmart, Shopify, TikTok Shop and more. We help Sellers fulfill multichannel orders from their own warehouses faster and at the lowest cost, while maintaining high accuracy and reliability. Beyond fulfillment, we provide tools that help Sellers grow by creating and managing listings across Amazon and off-Amazon marketplaces, maintaining accurate inventory, tracking ASIN-level profitability and running efficient warehouse operations. We make multichannel selling simple and scalable for Sellers. We're looking for a Principal Product Manager to help define our product vision and deliver new products that enable Sellers to reduce costs and grow their businesses. You will own the Integrations domain-the beating heart of Veeqo's multichannel capabilities. You'll lead strategy and execution to expand our integration ecosystem across WW sales channels, order management systems, and ERPs, unlocking new Seller segments who can now adopt Veeqo. In addition, this role will also lead an exciting initiative that brings Veeqo's multichannel capabilities directly into Amazon Seller Central. Imagine: every Amazon Seller managing their entire business - on-Amazon and off-Amazon orders, inventory, and listings-seamlessly within Seller Central itself. You will lead this strategic partnership with Seller Central teams to deliver their 2026 S-team goal that will reshape the seller experience. Who is this role for? This role is for someone who thrives in a high-growth, high-ambiguity environment and is energized by building from the ground up. You are comfortable navigating shifting priorities, making decisions with imperfect information, and driving clarity and execution through strong ownership and bias for action. You want the speed and ownership of a startup, backed by Amazon's scale. You enjoy working across the full Seller journey, partnering closely with Sales, Marketing, Support, Tech, and UX under a single-threaded leader. This creates rapid feedback loops and allows you to turn customer insights into shipped products. Key job responsibilities As a key member of our team you'll: Scope, design, build and launch products and features for sellers at high quality and broad scale Work closely with other product managers, product designers, software engineers, marketing, sales and support Develop and own your product strategy and roadmap Write PR FAQs and critical business docs Deep dive into data to understand user behaviour, uncover insights and monitor launch / product performance Triage issues and seller feedback and prioritize your backlog Partner with other Amazon teams and programmes (e.g. FBA) Mentor team members to improve their skills and raise the bar Basic Qualifications - Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience with product cycles of 6+ months - Experience owning feature delivery and tradeoffs of a product - Experience in product or program management, product marketing, business development or technology Preferred Qualifications - Experience owning technology products Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 30, 2026 (Updated 8 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Feb 26, 2026
Full time
Join our team and re-invent the way ecommerce businesses manage fulfillment! Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended multichannel shipping and inventory solution for SMB Sellers. Our vision is to build the operating system for SMB ecommerce Sellers, powering their growth and operations regardless of where they sell - Amazon, Walmart, Shopify, TikTok Shop and more. We help Sellers fulfill multichannel orders from their own warehouses faster and at the lowest cost, while maintaining high accuracy and reliability. Beyond fulfillment, we provide tools that help Sellers grow by creating and managing listings across Amazon and off-Amazon marketplaces, maintaining accurate inventory, tracking ASIN-level profitability and running efficient warehouse operations. We make multichannel selling simple and scalable for Sellers. We're looking for a Principal Product Manager to help define our product vision and deliver new products that enable Sellers to reduce costs and grow their businesses. You will own the Integrations domain-the beating heart of Veeqo's multichannel capabilities. You'll lead strategy and execution to expand our integration ecosystem across WW sales channels, order management systems, and ERPs, unlocking new Seller segments who can now adopt Veeqo. In addition, this role will also lead an exciting initiative that brings Veeqo's multichannel capabilities directly into Amazon Seller Central. Imagine: every Amazon Seller managing their entire business - on-Amazon and off-Amazon orders, inventory, and listings-seamlessly within Seller Central itself. You will lead this strategic partnership with Seller Central teams to deliver their 2026 S-team goal that will reshape the seller experience. Who is this role for? This role is for someone who thrives in a high-growth, high-ambiguity environment and is energized by building from the ground up. You are comfortable navigating shifting priorities, making decisions with imperfect information, and driving clarity and execution through strong ownership and bias for action. You want the speed and ownership of a startup, backed by Amazon's scale. You enjoy working across the full Seller journey, partnering closely with Sales, Marketing, Support, Tech, and UX under a single-threaded leader. This creates rapid feedback loops and allows you to turn customer insights into shipped products. Key job responsibilities As a key member of our team you'll: Scope, design, build and launch products and features for sellers at high quality and broad scale Work closely with other product managers, product designers, software engineers, marketing, sales and support Develop and own your product strategy and roadmap Write PR FAQs and critical business docs Deep dive into data to understand user behaviour, uncover insights and monitor launch / product performance Triage issues and seller feedback and prioritize your backlog Partner with other Amazon teams and programmes (e.g. FBA) Mentor team members to improve their skills and raise the bar Basic Qualifications - Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience with product cycles of 6+ months - Experience owning feature delivery and tradeoffs of a product - Experience in product or program management, product marketing, business development or technology Preferred Qualifications - Experience owning technology products Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 30, 2026 (Updated 8 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
As a Senior SEO Account Director, you will be responsible for delivering the execution of SEO strategy services across our client portfolio. Reporting to the SEO Strategy and PR Lead and Head of SEO, you'll be responsible for the implementation of the Visualsoft SEO strategy across a portfolio of our highest value clients, providing strategic insight and delivering growth in organic search. You'll lead a team of account directors within our SEO strategy squad, providing coaching & mentoring, leading on frameworks & strategy implementation, and be responsible for the quality of delivery across your direct reports and their clients. You'll support our the SEO Strategy and PR Lead and Head of SEO and Head of SEO in advancing our SEO service offerings with the rollout of AI functionalities, establishing standardised frameworks, and ensuring integration across all search channels as we adapt to the future of Organic Search in the world of ecommerce. Here at Visualsoft, our client relationships are key as your objective is to create a platform of growth & trust, driving innovation and efficiency from organic search, and delivering the highest possible quality. You'll work across our extensive client portfolio, championing our SEO strategy proposition across some of the UK's biggest Ecommerce brands, working alongside our Head of SEO to deliver our revenue & growth objectives. You'll live and breathe the Visualsoft operational values of Strategy, Focus, Tempo, and Quality: Strategy - Doing what's best for our clients, showcasing the outputs and outcomes that will drive growth in organic search. Focus - Avoiding any distractions and focusing on the delivery of defined OKR's for organic growth. Tempo - Fail fast, fail often, iterate. Agility gives us an edge, and our learnings help us move faster. Quality - Delivering on time to the highest standards & expectations of our client portfolio Key Responsibilities Client Delivery Coordinate the execution of the Visualsoft SEO Strategy across our client portfolio, leading the optimisation of all search products (Google Organic, Local, Shopping, etc.) Support the Head of SEO to shape the department's vision and objectives, embracing AI functionality, and continuing the development of our service Contribute to the development of our search strategy to maintain a competitive advantage in the industry Frameworks & Development Implement our standardised frameworks for strategic planning, research methodologies, and forecasting models, alongside the Head of SEO Develop and deliver reporting structures that effectively communicate SEO value and performance to our clients Design scalable processes that balance efficiency with customisation for client needs, harnessing the advantages of of AI integration Guide your team on best practice guidelines across all SEO disciplines, developing the skills of your team, and manage their progression through their career at VS. Service Delivery Working alongside our Technical & Content teams, you help create a market-leading SEO function Identify opportunities to expand services within client portfolios, including opportunities to integrate with complimentary OLM services Measure and demonstrate SEO ROI for your own and your teams client portfolio Contribute to new business development through thought leadership and strategic insights from the SEO team Key Contributions broken down Client Portfolio Relationship You'll manage a select client portfolio of premium clients including strategy coordination, client comms, reporting, meetings, and pitch activity. Portfolio Retention You'll contribute to client retention targets alongside the Content & Tech SEO teams, reporting to the SEO Strategy and PR Lead and Head of SEO. Maintain & Promote the highest standards of SEO Strategy is our UVP, our edge in the market; you'll uphold the highest standards in best practices, fundamentals, and implementation of our SEO strategy. Client Happiness Measured by Net Promoter Score (NPS), you'll utilise your relationships and client outputs to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points; as our Strategy Director, you'll be responsible for generating the highest client satisfaction results. When NPS or CSAT scores are not as desired, appropriate action must be taken, leveraging your relationship and the work Visualsoft carries out Strive for client results You'll contribute to the innovation and change of the VS SEO Strategy, you'll be agile to changes in the market, and you'll work hard toimplement a consistent approach across the SEO Strategy team. You'll take full ownership and accountability for your results, implementing change where required to improve, and making refinements to suit different needs when needed. Control & own SEO strategy You'll help to curate the Visualsoft SEO Strategy in an ever-changingworld of organic search. You'll lead the standard on measuring & reporting for SEO, using a robust forecasting and planning framework to demonstrate growth & potential from Organic Search. You'll support our SEO Strategy and PR Lead, and Head of SEO on the development of strategic frameworks. You'll lead on external and internal communications for the VS SEO Strategy, alongside our Content & Technical services. You'll manage a suite of SEO Tools to help set objectives, achieve targets, and deliver quality for your client portfolio. Line management responsibilities Supporting performance & development - Holding regular 1-1s and formal reviews (probation, performance, and development), setting and aligning goals with business objectives, and ensuring everything is recorded in our HRIS, HiBob. Coaching & feedback - Providing constructive feedback, recognition, and guidance to encourage growth, high performance, and continuous improvement. Wellbeing & engagement - Actively managing team wellbeing, motivation, and engagement, while addressing any performance issues fairly and consistently in line with company policy. Values & culture - Driving collaboration, accountability, and embedding Visualsoft's company values and ways of working across your team. Essential Extensive, proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Experience in ecommerce Experience delivering results in collaboration with other digital channels e.g. PPC, CRO, Marketplaces etc. Desirable Ability to utilise APIs especially with Google Big Query Advanced GA4 user with experience regarding tracking (common issues & troubleshooting) CRO / UX Experience Google platform competencies like Tag Manager, Data Studio, Local etc Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return . click apply for full job details
Feb 24, 2026
Full time
As a Senior SEO Account Director, you will be responsible for delivering the execution of SEO strategy services across our client portfolio. Reporting to the SEO Strategy and PR Lead and Head of SEO, you'll be responsible for the implementation of the Visualsoft SEO strategy across a portfolio of our highest value clients, providing strategic insight and delivering growth in organic search. You'll lead a team of account directors within our SEO strategy squad, providing coaching & mentoring, leading on frameworks & strategy implementation, and be responsible for the quality of delivery across your direct reports and their clients. You'll support our the SEO Strategy and PR Lead and Head of SEO and Head of SEO in advancing our SEO service offerings with the rollout of AI functionalities, establishing standardised frameworks, and ensuring integration across all search channels as we adapt to the future of Organic Search in the world of ecommerce. Here at Visualsoft, our client relationships are key as your objective is to create a platform of growth & trust, driving innovation and efficiency from organic search, and delivering the highest possible quality. You'll work across our extensive client portfolio, championing our SEO strategy proposition across some of the UK's biggest Ecommerce brands, working alongside our Head of SEO to deliver our revenue & growth objectives. You'll live and breathe the Visualsoft operational values of Strategy, Focus, Tempo, and Quality: Strategy - Doing what's best for our clients, showcasing the outputs and outcomes that will drive growth in organic search. Focus - Avoiding any distractions and focusing on the delivery of defined OKR's for organic growth. Tempo - Fail fast, fail often, iterate. Agility gives us an edge, and our learnings help us move faster. Quality - Delivering on time to the highest standards & expectations of our client portfolio Key Responsibilities Client Delivery Coordinate the execution of the Visualsoft SEO Strategy across our client portfolio, leading the optimisation of all search products (Google Organic, Local, Shopping, etc.) Support the Head of SEO to shape the department's vision and objectives, embracing AI functionality, and continuing the development of our service Contribute to the development of our search strategy to maintain a competitive advantage in the industry Frameworks & Development Implement our standardised frameworks for strategic planning, research methodologies, and forecasting models, alongside the Head of SEO Develop and deliver reporting structures that effectively communicate SEO value and performance to our clients Design scalable processes that balance efficiency with customisation for client needs, harnessing the advantages of of AI integration Guide your team on best practice guidelines across all SEO disciplines, developing the skills of your team, and manage their progression through their career at VS. Service Delivery Working alongside our Technical & Content teams, you help create a market-leading SEO function Identify opportunities to expand services within client portfolios, including opportunities to integrate with complimentary OLM services Measure and demonstrate SEO ROI for your own and your teams client portfolio Contribute to new business development through thought leadership and strategic insights from the SEO team Key Contributions broken down Client Portfolio Relationship You'll manage a select client portfolio of premium clients including strategy coordination, client comms, reporting, meetings, and pitch activity. Portfolio Retention You'll contribute to client retention targets alongside the Content & Tech SEO teams, reporting to the SEO Strategy and PR Lead and Head of SEO. Maintain & Promote the highest standards of SEO Strategy is our UVP, our edge in the market; you'll uphold the highest standards in best practices, fundamentals, and implementation of our SEO strategy. Client Happiness Measured by Net Promoter Score (NPS), you'll utilise your relationships and client outputs to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points; as our Strategy Director, you'll be responsible for generating the highest client satisfaction results. When NPS or CSAT scores are not as desired, appropriate action must be taken, leveraging your relationship and the work Visualsoft carries out Strive for client results You'll contribute to the innovation and change of the VS SEO Strategy, you'll be agile to changes in the market, and you'll work hard toimplement a consistent approach across the SEO Strategy team. You'll take full ownership and accountability for your results, implementing change where required to improve, and making refinements to suit different needs when needed. Control & own SEO strategy You'll help to curate the Visualsoft SEO Strategy in an ever-changingworld of organic search. You'll lead the standard on measuring & reporting for SEO, using a robust forecasting and planning framework to demonstrate growth & potential from Organic Search. You'll support our SEO Strategy and PR Lead, and Head of SEO on the development of strategic frameworks. You'll lead on external and internal communications for the VS SEO Strategy, alongside our Content & Technical services. You'll manage a suite of SEO Tools to help set objectives, achieve targets, and deliver quality for your client portfolio. Line management responsibilities Supporting performance & development - Holding regular 1-1s and formal reviews (probation, performance, and development), setting and aligning goals with business objectives, and ensuring everything is recorded in our HRIS, HiBob. Coaching & feedback - Providing constructive feedback, recognition, and guidance to encourage growth, high performance, and continuous improvement. Wellbeing & engagement - Actively managing team wellbeing, motivation, and engagement, while addressing any performance issues fairly and consistently in line with company policy. Values & culture - Driving collaboration, accountability, and embedding Visualsoft's company values and ways of working across your team. Essential Extensive, proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Experience in ecommerce Experience delivering results in collaboration with other digital channels e.g. PPC, CRO, Marketplaces etc. Desirable Ability to utilise APIs especially with Google Big Query Advanced GA4 user with experience regarding tracking (common issues & troubleshooting) CRO / UX Experience Google platform competencies like Tag Manager, Data Studio, Local etc Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return . click apply for full job details
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Rochdale is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Feb 24, 2026
Full time
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Rochdale is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold-on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing and marketplace/social commerce performance. We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint. Who You Are You're a natural relationship builder who loves turning customers into long term champions You get energy from solving problems and helping people succeed You can explain complex ideas in a simple, clear, and engaging way You care about outcomes - using data and insights to drive real impact You're adaptable, resilient, and motivated by the fast pace of growth What You'll Do As a highly motivated Customer Success Manager, you will be responsible for delivering a best in class customer experience for our search, merchandising, and personalisation solutions. This role includes responsibilities for all Customer Success activities (e.g. onboarding, adoption, advocacy, retention, etc.) and outcomes (e.g. renewals, upsell, etc.). How You Will Succeed Manage key relationships with current Athos customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience. Drive retention and growth with current Athos customers by understanding their business needs and helping them succeed. Identify opportunities for customers to act as Athos advocates (testimonials, case studies, G2 crowd reviews). Manage customer onboarding of new customers, training of end users, and post live support to ensure they are using Athos to the fullest extent. Collaborate with the technical support and implementations team to configure our implementation per customers; requirements and troubleshoot issues raised by customers. Represent the voice of the customer to provide input for product enhancements, marketing, and sales process. Be proactive, use initiative, and act quickly to mitigate client churn. Responsibilities 1. Build strong relationships with customers: Proactively engage with customers to understand their goals, challenges, and expectations. Regularly conduct business reviews to align on customer goals, communicate value realisation, assess customer sentiment and identify opportunities for expansion. Demonstrate initiative when it comes to managing your customer base. 2. Drive customer success and retention: Develop and implement customer sucess strategies and initiatives to ensure successful adoption and usage of our SaaS products. Monitor customer metrics and key performance indicators (KPIs) to track usage, satisfaction, and retention rates. Identify potential risks or issues that may impact customer success and take proactive measures to mitigate them. 3. Collaborate with internal teams: Provide customer feedback and insights to internal stakeholders to drive product enhancements and improvements. Collaborate with the implementation and support teams to ensure a smooth onboarding experience and timely issue resolution. Act as an advocate for customers, ensuring their voices are heard and their needs are addressed. Handle customer escalations or complaints with empathy and professionalism, working towards a swift and satisfactory resolution. Provide training, resources, and best practices to customers to maximize their usage and adoption of our SaaS products. 5. Analyse customer data and provide insights: Utilise data analytics and reporting tools to analyse customer usage patterns and behaviour. Identify upsell and cross sell opportunities based on customer needs and usage patterns. Prepare reports and presentations to showcase customer success metrics and share insights with internal and external stakeholders. 6. Competitors: Be a subject matter expert on the Athos platform and be able to explain the benefits of the Athos solution in comparison to competitors. What We're Looking For? Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated success in driving retention, renewals, and expansion. Industry knowledge will be key to your success. Prior experience in eCommerce, digital marketing, performance marketing or marketplaces is strongly preferred. Knowledge of platforms like Shopify is a distinct advantage. Exceptional ability to build strong customer and partner relationships, coupled with a passion for driving customer outcomes, revenue growth, and meeting targets. Highly motivated, results oriented top performer with a history of overachievement and a desire for continuous learning. Ability to work remotely within Australia, ideally in Sydney or Melbourne and able to attend customer visits and team meet ups as required Benefits and Company Perks Fast growing company with a proven playbook for success Work with innovative, industry leading technology Join a high performing, supportive team Company funded health insurance Remote first and flexible work environment Athos Commerce is an equal opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.
Feb 21, 2026
Full time
Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold-on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing and marketplace/social commerce performance. We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint. Who You Are You're a natural relationship builder who loves turning customers into long term champions You get energy from solving problems and helping people succeed You can explain complex ideas in a simple, clear, and engaging way You care about outcomes - using data and insights to drive real impact You're adaptable, resilient, and motivated by the fast pace of growth What You'll Do As a highly motivated Customer Success Manager, you will be responsible for delivering a best in class customer experience for our search, merchandising, and personalisation solutions. This role includes responsibilities for all Customer Success activities (e.g. onboarding, adoption, advocacy, retention, etc.) and outcomes (e.g. renewals, upsell, etc.). How You Will Succeed Manage key relationships with current Athos customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience. Drive retention and growth with current Athos customers by understanding their business needs and helping them succeed. Identify opportunities for customers to act as Athos advocates (testimonials, case studies, G2 crowd reviews). Manage customer onboarding of new customers, training of end users, and post live support to ensure they are using Athos to the fullest extent. Collaborate with the technical support and implementations team to configure our implementation per customers; requirements and troubleshoot issues raised by customers. Represent the voice of the customer to provide input for product enhancements, marketing, and sales process. Be proactive, use initiative, and act quickly to mitigate client churn. Responsibilities 1. Build strong relationships with customers: Proactively engage with customers to understand their goals, challenges, and expectations. Regularly conduct business reviews to align on customer goals, communicate value realisation, assess customer sentiment and identify opportunities for expansion. Demonstrate initiative when it comes to managing your customer base. 2. Drive customer success and retention: Develop and implement customer sucess strategies and initiatives to ensure successful adoption and usage of our SaaS products. Monitor customer metrics and key performance indicators (KPIs) to track usage, satisfaction, and retention rates. Identify potential risks or issues that may impact customer success and take proactive measures to mitigate them. 3. Collaborate with internal teams: Provide customer feedback and insights to internal stakeholders to drive product enhancements and improvements. Collaborate with the implementation and support teams to ensure a smooth onboarding experience and timely issue resolution. Act as an advocate for customers, ensuring their voices are heard and their needs are addressed. Handle customer escalations or complaints with empathy and professionalism, working towards a swift and satisfactory resolution. Provide training, resources, and best practices to customers to maximize their usage and adoption of our SaaS products. 5. Analyse customer data and provide insights: Utilise data analytics and reporting tools to analyse customer usage patterns and behaviour. Identify upsell and cross sell opportunities based on customer needs and usage patterns. Prepare reports and presentations to showcase customer success metrics and share insights with internal and external stakeholders. 6. Competitors: Be a subject matter expert on the Athos platform and be able to explain the benefits of the Athos solution in comparison to competitors. What We're Looking For? Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated success in driving retention, renewals, and expansion. Industry knowledge will be key to your success. Prior experience in eCommerce, digital marketing, performance marketing or marketplaces is strongly preferred. Knowledge of platforms like Shopify is a distinct advantage. Exceptional ability to build strong customer and partner relationships, coupled with a passion for driving customer outcomes, revenue growth, and meeting targets. Highly motivated, results oriented top performer with a history of overachievement and a desire for continuous learning. Ability to work remotely within Australia, ideally in Sydney or Melbourne and able to attend customer visits and team meet ups as required Benefits and Company Perks Fast growing company with a proven playbook for success Work with innovative, industry leading technology Join a high performing, supportive team Company funded health insurance Remote first and flexible work environment Athos Commerce is an equal opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the Team Join eBay's Shipping organisation - a distributed team redefining how goods move across our marketplace. We invent and deliver detailed, scalable shipping experiences that power millions of transactions worldwide and directly impact eBay's growth. As Director of Product, Shipping Platform, you'll guide a group of product managers spearheading innovation across web, mobile, and API surfaces. You'll build the long term strategy, guide execution at scale, and ensure our solutions deliver measurable business and customer impact. Collaboration, clarity, and executional excellence will define your leadership. What you will accomplish: Define Vision and Strategy - Develop and communicate an ambitious, data driven product strategy that advances eBay's logistics ecosystem and business goals. Drive Execution and Outcomes - Translate strategy into clear roadmaps, priorities, and measurable success metrics. Champion the Customer - Ensure the voice of our sellers and buyers composes every product decision. Lead Cross Functional Alignment - Partner with senior leaders across engineering, design, analytics, and operations to deliver cohesive solutions at global scale. Build High Performing Teams - Attract, develop, and encourage top product talent; foster a culture of ownership, inclusion, and excellence. What you will bring: 10+ years in product management, including 5+ leading teams and sophisticated global portfolios. Proven success delivering large scale products in online marketplaces, logistics, or related domains. Strong technical depth and experience building coordinated, customer focused solutions across multiple platforms. Skilled in driving alignment and clarity across matrixed, global teams. Problem solver with a strong analytical approach and a track record of achieving tangible results. Outstanding communicator and storyteller with executive presence and influence. Strong dedication to improving seller experiences and elevating product quality standards. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Feb 21, 2026
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the Team Join eBay's Shipping organisation - a distributed team redefining how goods move across our marketplace. We invent and deliver detailed, scalable shipping experiences that power millions of transactions worldwide and directly impact eBay's growth. As Director of Product, Shipping Platform, you'll guide a group of product managers spearheading innovation across web, mobile, and API surfaces. You'll build the long term strategy, guide execution at scale, and ensure our solutions deliver measurable business and customer impact. Collaboration, clarity, and executional excellence will define your leadership. What you will accomplish: Define Vision and Strategy - Develop and communicate an ambitious, data driven product strategy that advances eBay's logistics ecosystem and business goals. Drive Execution and Outcomes - Translate strategy into clear roadmaps, priorities, and measurable success metrics. Champion the Customer - Ensure the voice of our sellers and buyers composes every product decision. Lead Cross Functional Alignment - Partner with senior leaders across engineering, design, analytics, and operations to deliver cohesive solutions at global scale. Build High Performing Teams - Attract, develop, and encourage top product talent; foster a culture of ownership, inclusion, and excellence. What you will bring: 10+ years in product management, including 5+ leading teams and sophisticated global portfolios. Proven success delivering large scale products in online marketplaces, logistics, or related domains. Strong technical depth and experience building coordinated, customer focused solutions across multiple platforms. Skilled in driving alignment and clarity across matrixed, global teams. Problem solver with a strong analytical approach and a track record of achieving tangible results. Outstanding communicator and storyteller with executive presence and influence. Strong dedication to improving seller experiences and elevating product quality standards. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Feb 21, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 20, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Feb 20, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
The Advocate Group is proud to be partnering with a globally renowned, family-owned drinks business in the search for a Customer Marketing Manager - eCommerce to drive digital excellence and deliver standout brand performance across Pureplay channels. Key Responsibilities: Develop and manage eCommerce activation plans across pureplay platforms, turning brand strategy into measurable conversion and revenue growth. Translate brand ambitions into bold, impactful digital strategies that win in the online marketplace. Lead paid media planning and optimisation across retailer platforms, maximising ROI and return on spend (ROS). Dive into customer and market performance insights to identify opportunities, take decisive action, and elevate KPIs. Collaborate with agencies and data partners to ensure accurate content, optimise campaigns, and drive performance. Partner cross-functionally with Brand, Commercial, and external teams to deliver fully integrated, high-impact activations. Contribute insight-led recommendations in commercial planning sessions to shape strategy and execution. About You: Proven experience in Customer/Trade/Shopper Marketing, ideally with exposure to Pureplay or (url removed) channels. Deep understanding of digital activation, online retailer performance metrics, and what drives conversion. Commercially minded with a sharp focus on ROI, revenue growth, and delivering results that matter. Confident managing multiple stakeholders, building strong relationships across internal teams, agencies, and customers. Energised by fast-paced, high-impact work, and passionate about translating strategy into results. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with Emma or click Apply Now to be considered for this vacancy. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Feb 20, 2026
Full time
The Advocate Group is proud to be partnering with a globally renowned, family-owned drinks business in the search for a Customer Marketing Manager - eCommerce to drive digital excellence and deliver standout brand performance across Pureplay channels. Key Responsibilities: Develop and manage eCommerce activation plans across pureplay platforms, turning brand strategy into measurable conversion and revenue growth. Translate brand ambitions into bold, impactful digital strategies that win in the online marketplace. Lead paid media planning and optimisation across retailer platforms, maximising ROI and return on spend (ROS). Dive into customer and market performance insights to identify opportunities, take decisive action, and elevate KPIs. Collaborate with agencies and data partners to ensure accurate content, optimise campaigns, and drive performance. Partner cross-functionally with Brand, Commercial, and external teams to deliver fully integrated, high-impact activations. Contribute insight-led recommendations in commercial planning sessions to shape strategy and execution. About You: Proven experience in Customer/Trade/Shopper Marketing, ideally with exposure to Pureplay or (url removed) channels. Deep understanding of digital activation, online retailer performance metrics, and what drives conversion. Commercially minded with a sharp focus on ROI, revenue growth, and delivering results that matter. Confident managing multiple stakeholders, building strong relationships across internal teams, agencies, and customers. Energised by fast-paced, high-impact work, and passionate about translating strategy into results. If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with Emma or click Apply Now to be considered for this vacancy. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Oct 04, 2025
Full time
Manpower is currently seeking an interim E-Commerce Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 12 months (Maternity Cover), requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £73,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. ABOUT UNILEVER Unilever is one of the world's leading suppliers of Food, Home, Beauty and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann's, Simple, Vaseline and Lynx to name a few. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace" JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation - the future of Consumer-Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy.Today consumers subscribe for 'convenience' with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to 'win and lead'. New Revenue Streams (NRS) is a team managing & expanding our presence across 2P (e.g. TikTok shop) and 3P marketplaces beauty pureplayers , and new models & business opportunities. Whilst e-Commerce continues to be of increasing relevance and focus for Unilever globally, this is an exciting time to join the Amazon and NRS team, currently experiencing year-on-year double-digit growth. RESPONSIBILITIES Lead the growth and expansion of NRS in the UK Continue to lead, review and if necessary, adapt the strategy for 'where to play' & 'how to win' in NRS within your portfolio across pureplayer customers e.g. JML, and Marketplaces e.g. Bay and Amazon Grow and manage existing strategic relationships with key partners, taking them to the next level Hunt for business, develop and manage new relationships with strategic partners Build & execute Commercial and Marketing plans to build our brand equity online (e.g. Brand Content & Digital Media campaigns) Develop our Distributor ways of working to incentivise growth and increase share Review our 2P model and ways in which we can expand and grow in this channel to best benefit our UK business, liaising with internal stakeholders for support Work collaboratively with the Amazon team to develop a 1P/2P/3P strategy to maximise Amazon marketplace Lead customer strategy development and major customer initiatives Work with the e-Com Digital Hubs on all BUs to build & activate online Events, launch NPD and drive core activations Deliver key Category initiatives across channel & customers e.g. Cost Price Changes, Brand Activation, new product launches and gifting, and Unilever Sustainable Living Plan campaigns etc. Work with Finance & Supply Business Partners to identify scalable & sustainable supply models to support the growth of NRS Be accountable for financial performance End-to-end P&L responsibility to deliver 4Gs - Consistent, Competitive, Profitable & Purposeful Growth Deliver Underlying Sales Growth (Turnover), Customer Profitability and Market Share growth Management of TMI / BMI spend to deliver aligned targets with customers Deliver short term volume and spend forecast aligned to our monthly forecast process - securing the opportunities to accelerate growth and manage risks. Build the Talent & capability within the team Develop direct team of 1x CAE Inspire the broader Business teams on the opportunities and insight in the channel & from new partners ALL ABOUT YOU You will be commercially curious, constantly seeking new opportunities to execute our ambition of reaching more shoppers more often You will have an interest in marketing and in building our brands You are passionate about finding solutions and will always present your solution to an issue You have an insatiable curiosity and love to learn and share Ability to influence & have impact - you will need to be demanding on behalf of the customer and consumers you serve & to maximise investment As a leader within the eCommerce team, you will be the voice of NRS and serve as an ambassador through-out Unilever to enable our success
Ecommerce Manager Role Overview: We are working with a growing ecommerce business based in North London that manages multiple brands and sells hundreds of products daily across leading online marketplaces. They are now looking for an Ecommerce Manager with at least one years experience to join their team. This is an excellent opportunity for someone who has already gained some hands-on ecommerce experience and is ready to take the next step in their career. Youll play a key role in supporting and developing the companys online presence while working in a fast-paced and dynamic environment. Key Responsibilities: Manage and optimise product listings, launches, and updates across ecommerce sites and online marketplaces. Contribute to improving SEO activities and general site performance. Assist with reporting, analysing sales data, and preparing weekly and quarterly business reports. Support marketing campaigns, advertising initiatives, and product page enhancements. Monitor and analyse marketplace performance, identifying opportunities for growth. Research new platforms and marketplaces for potential expansion. Contribute to B2B sales initiatives and provide general administrative support where needed. Candidate Profile: At least 1 year of experience working with ecommerce platforms or online marketplaces. Good proficiency with Google Sheets/Excel for data analysis and reporting. Strong attention to detail and organisational skills. Confident communication skills, both written and verbal. Good standard of written English for creating product content and catalogues. Proactive, adaptable, and able to multitask in a fast-paced environment. Compensation & Benefits: Salary: 25,000 - 30,000 per annum Hours: Monday to Friday, 9:30 AM 5:30 PM Location: North London Opportunity to grow with a thriving ecommerce business. A supportive and collaborative team environment where your input will have a real impact. Hands-on exposure to leading online marketplaces and the chance to develop your career in a growing sector.
Oct 04, 2025
Full time
Ecommerce Manager Role Overview: We are working with a growing ecommerce business based in North London that manages multiple brands and sells hundreds of products daily across leading online marketplaces. They are now looking for an Ecommerce Manager with at least one years experience to join their team. This is an excellent opportunity for someone who has already gained some hands-on ecommerce experience and is ready to take the next step in their career. Youll play a key role in supporting and developing the companys online presence while working in a fast-paced and dynamic environment. Key Responsibilities: Manage and optimise product listings, launches, and updates across ecommerce sites and online marketplaces. Contribute to improving SEO activities and general site performance. Assist with reporting, analysing sales data, and preparing weekly and quarterly business reports. Support marketing campaigns, advertising initiatives, and product page enhancements. Monitor and analyse marketplace performance, identifying opportunities for growth. Research new platforms and marketplaces for potential expansion. Contribute to B2B sales initiatives and provide general administrative support where needed. Candidate Profile: At least 1 year of experience working with ecommerce platforms or online marketplaces. Good proficiency with Google Sheets/Excel for data analysis and reporting. Strong attention to detail and organisational skills. Confident communication skills, both written and verbal. Good standard of written English for creating product content and catalogues. Proactive, adaptable, and able to multitask in a fast-paced environment. Compensation & Benefits: Salary: 25,000 - 30,000 per annum Hours: Monday to Friday, 9:30 AM 5:30 PM Location: North London Opportunity to grow with a thriving ecommerce business. A supportive and collaborative team environment where your input will have a real impact. Hands-on exposure to leading online marketplaces and the chance to develop your career in a growing sector.
