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Inc Recruitment
Customer Service and Sales Assistant
Inc Recruitment Colchester, Essex
Customer Service and Sales Assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Jan 30, 2026
Full time
Customer Service and Sales Assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Pear Recruitment
Housing Manager
Pear Recruitment Hammersmith And Fulham, London
Pear Recruitment Housing Manager Fulham Salary - £45,000 Working Hours Monday Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Jan 30, 2026
Full time
Pear Recruitment Housing Manager Fulham Salary - £45,000 Working Hours Monday Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Barclays Bank Plc
Customer Experience Advisor - Sunderland
Barclays Bank Plc Newcastle Upon Tyne, Tyne And Wear
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
EE
Sales Advisor - Part Time - Uncapped Commission
EE Bellshill, Lanarkshire
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Jan 30, 2026
Full time
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Frazer Jones
Reward & Benefits Advisor
Frazer Jones
About the Role I'm partnering with a leading professional services organisation to recruit a highly capable Reward & Benefits Advisor to join their London-based HR team. This is a fantastic opportunity for someone who enjoys analytical work, thrives in a detail-oriented environment, and wants to play a pivotal role in shaping fair, consistent, and well-governed reward and benefits decisions click apply for full job details
Jan 30, 2026
Full time
About the Role I'm partnering with a leading professional services organisation to recruit a highly capable Reward & Benefits Advisor to join their London-based HR team. This is a fantastic opportunity for someone who enjoys analytical work, thrives in a detail-oriented environment, and wants to play a pivotal role in shaping fair, consistent, and well-governed reward and benefits decisions click apply for full job details
Hays Specialist Recruitment Limited
Private Client Tax Senior Manager
Hays Specialist Recruitment Limited Oldbury, West Midlands
Your new company Join a nationally respected firm in audit, tax, advisory and consulting, where people feel supported, included and genuinely enjoy their work. As the Tax team grows, they're looking for a Senior Manager to help shape the future. It's a place where careers flourish, contributions matter, and making a positive difference-for clients, communities and colleagues-is part of everyday life. Your new role This is a key role within the Private Client team, where you'll provide expert technical guidance and exceptional client service. You'll manage a key portfolio and play a vital part in driving business growth. The role includes leading within the management group and supporting colleagues across the team. You'll need to engage confidently with high-net-worth clients and their advisors, translating complex tax matters into clear guidance. Mentorship will be a core element too, offering support and training to junior team members. You'll be responsible for reviewing tax returns and computations within agreed deadlines, ensuring the delivery of compliance is both efficient and well-controlled. You'll support senior colleagues with tax planning and contribute to ad hoc projects as needed. Building and maintaining strong client relationships will be a key part of your role, alongside managing expectations with care and clarity. Your technical expertise should cover a broad range of areas relevant to private clients-particularly international tax matters, property, income tax, CGT, IHT, trusts and estates. You'll be well-versed in UK resident and non-dom tax matters, including offshore trusts and structures, and stay informed on both domestic and global tax legislation. You'll produce tailored, high-quality written reports suited to a variety of audiences-from clients with limited financial knowledge to experienced offshore trustees. In some cases, you'll prepare court-appropriate documentation for expert witness work in financial remedy proceedings. Managing work in progress will be essential, including meeting recoverability targets and ensuring fee quotes remain realistic and transparent. You'll maintain regular contact with clients, respond promptly, and anticipate their needs while keeping them informed throughout the process. Professional risk must be carefully managed through thorough documentation, collaboration with senior colleagues, and adherence to proper review procedures. You'll also take on other responsibilities as required to meet evolving business needs. What you'll need to succeed This role suits a tax manager aiming for senior level, or a senior manager seeking something new. You'll be proactive, professional, and able to meet client needs with minimal supervision. Experience managing high net worth clients is key. CTA is essential; STEP or ADIT is a plus. Strong relationship-building skills and commercial awareness are important. You should be organised, well-informed on tax, and supportive of your team's growth. Skills, Knowledge & Experience You should have broad tax experience and work well with minimal Partner oversight. You'll meet deadlines, handle billing, and manage expectations. Partners rely on you, and your team looks to you for direction. Technically, you'll understand private client tax, especially cross-border issues. You're recognised for your expertise and comfortable with HMRC. You handle high-pressure advice with confidence. You understand client risk appetite and tailor communication accordingly. You help clients stay up to date and offer strategic, personalised solutions. You build knowledge across the firm and connect with quality intermediaries. You lead by example, earning trust from your team. Your judgement is respected, and your input valued. You tackle tough situations with composure and clarity. What you'll get in return You'll be part of a collaborative, inclusive and welcoming culture that's committed to supporting your growth and development. With access to specialist knowledge, valuable resources and ongoing learning opportunities, your career here can be both satisfying and rewarding. You'll benefit from competitive pay, flexible benefits, a clearly mapped-out career pathway and a working environment that adapts to your needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jan 30, 2026
Full time
Your new company Join a nationally respected firm in audit, tax, advisory and consulting, where people feel supported, included and genuinely enjoy their work. As the Tax team grows, they're looking for a Senior Manager to help shape the future. It's a place where careers flourish, contributions matter, and making a positive difference-for clients, communities and colleagues-is part of everyday life. Your new role This is a key role within the Private Client team, where you'll provide expert technical guidance and exceptional client service. You'll manage a key portfolio and play a vital part in driving business growth. The role includes leading within the management group and supporting colleagues across the team. You'll need to engage confidently with high-net-worth clients and their advisors, translating complex tax matters into clear guidance. Mentorship will be a core element too, offering support and training to junior team members. You'll be responsible for reviewing tax returns and computations within agreed deadlines, ensuring the delivery of compliance is both efficient and well-controlled. You'll support senior colleagues with tax planning and contribute to ad hoc projects as needed. Building and maintaining strong client relationships will be a key part of your role, alongside managing expectations with care and clarity. Your technical expertise should cover a broad range of areas relevant to private clients-particularly international tax matters, property, income tax, CGT, IHT, trusts and estates. You'll be well-versed in UK resident and non-dom tax matters, including offshore trusts and structures, and stay informed on both domestic and global tax legislation. You'll produce tailored, high-quality written reports suited to a variety of audiences-from clients with limited financial knowledge to experienced offshore trustees. In some cases, you'll prepare court-appropriate documentation for expert witness work in financial remedy proceedings. Managing work in progress will be essential, including meeting recoverability targets and ensuring fee quotes remain realistic and transparent. You'll maintain regular contact with clients, respond promptly, and anticipate their needs while keeping them informed throughout the process. Professional risk must be carefully managed through thorough documentation, collaboration with senior colleagues, and adherence to proper review procedures. You'll also take on other responsibilities as required to meet evolving business needs. What you'll need to succeed This role suits a tax manager aiming for senior level, or a senior manager seeking something new. You'll be proactive, professional, and able to meet client needs with minimal supervision. Experience managing high net worth clients is key. CTA is essential; STEP or ADIT is a plus. Strong relationship-building skills and commercial awareness are important. You should be organised, well-informed on tax, and supportive of your team's growth. Skills, Knowledge & Experience You should have broad tax experience and work well with minimal Partner oversight. You'll meet deadlines, handle billing, and manage expectations. Partners rely on you, and your team looks to you for direction. Technically, you'll understand private client tax, especially cross-border issues. You're recognised for your expertise and comfortable with HMRC. You handle high-pressure advice with confidence. You understand client risk appetite and tailor communication accordingly. You help clients stay up to date and offer strategic, personalised solutions. You build knowledge across the firm and connect with quality intermediaries. You lead by example, earning trust from your team. Your judgement is respected, and your input valued. You tackle tough situations with composure and clarity. What you'll get in return You'll be part of a collaborative, inclusive and welcoming culture that's committed to supporting your growth and development. With access to specialist knowledge, valuable resources and ongoing learning opportunities, your career here can be both satisfying and rewarding. You'll benefit from competitive pay, flexible benefits, a clearly mapped-out career pathway and a working environment that adapts to your needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Barclays Bank Plc
Customer Care Advisor - Sunderland
Barclays Bank Plc North Shields, Tyne And Wear
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
D R Newitt & Associates
HR Manager
D R Newitt & Associates
HR Manager B-Corp Gourmet Food Distributor North West London £40,000 £50,000 DOE + Benefits Full-time, Permanent, 2 night shifts per month required Are you an experienced HR professional from the food industry, ready to take the next step into an HR Manager role? This is a fantastic opportunity to join a certified B-Corp gourmet food distributor in North West London, a business dedicated to building a more ethical and sustainable food system. About the Company Our client is a B-Corp certified gourmet food distributor, supplying some of the UK s leading retailers, restaurants, and chefs with responsibly sourced, premium ingredients. The Role The HR Manager will oversee all HR functions across the business, ensuring policies, procedures, and people practices align with the company s culture and operational needs. Working closely with the senior management team, this individual will support recruitment, employee engagement, compliance, and workforce development within a fast-paced food distribution environment. The role will also require two night shifts per month to ensure consistent HR visibility and engagement with the night operations team. Key Responsibilities Lead and develop the HR function, ensuring full compliance with UK employment law and company policy Support managers with recruitment, onboarding, training, and retention initiatives Manage employee relations cases, including investigations, disciplinaries, and performance reviews Maintain HR systems, ensuring data accuracy and integrity Deliver HR insights and reporting to support strategic decisions Promote wellbeing, engagement, and positive workplace culture Provide HR presence and support across all shifts Your Skills & Experience Previous HR experience within the food manufacturing, food distribution, or FMCG sector is essential Minimum of 5 years experience in HR management or a senior HR advisory role Strong understanding of UK employment law and HR best practices Comfortable working closely with warehouse and operational teams Approachable, pragmatic, and solutions-focused leadership style Excellent communication and organisational skills CIPD Level 5 qualification (or above) preferred Genuine passion for people, sustainability, and responsible business
Jan 30, 2026
Full time
HR Manager B-Corp Gourmet Food Distributor North West London £40,000 £50,000 DOE + Benefits Full-time, Permanent, 2 night shifts per month required Are you an experienced HR professional from the food industry, ready to take the next step into an HR Manager role? This is a fantastic opportunity to join a certified B-Corp gourmet food distributor in North West London, a business dedicated to building a more ethical and sustainable food system. About the Company Our client is a B-Corp certified gourmet food distributor, supplying some of the UK s leading retailers, restaurants, and chefs with responsibly sourced, premium ingredients. The Role The HR Manager will oversee all HR functions across the business, ensuring policies, procedures, and people practices align with the company s culture and operational needs. Working closely with the senior management team, this individual will support recruitment, employee engagement, compliance, and workforce development within a fast-paced food distribution environment. The role will also require two night shifts per month to ensure consistent HR visibility and engagement with the night operations team. Key Responsibilities Lead and develop the HR function, ensuring full compliance with UK employment law and company policy Support managers with recruitment, onboarding, training, and retention initiatives Manage employee relations cases, including investigations, disciplinaries, and performance reviews Maintain HR systems, ensuring data accuracy and integrity Deliver HR insights and reporting to support strategic decisions Promote wellbeing, engagement, and positive workplace culture Provide HR presence and support across all shifts Your Skills & Experience Previous HR experience within the food manufacturing, food distribution, or FMCG sector is essential Minimum of 5 years experience in HR management or a senior HR advisory role Strong understanding of UK employment law and HR best practices Comfortable working closely with warehouse and operational teams Approachable, pragmatic, and solutions-focused leadership style Excellent communication and organisational skills CIPD Level 5 qualification (or above) preferred Genuine passion for people, sustainability, and responsible business
EE
Sales Advisor - Part Time - Uncapped Commission
EE Paisley, Renfrewshire
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
Jan 30, 2026
Full time
Start Date: 09/03/26 Where - BT Glasgow Contact Centre - Alexander Bain House Part Time 20 Hours - Permanent Salary - £13,379.73 Sales Advisor What's in it for you • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks. Shift Patten Monday Tuesday Wednesday Thursday Friday Saturday Sunday 16:00 - 21:00 16:00 - 21:00 16:00 - 21:00 Off Off Off 10:00 - 18:30 16:15 - 21:00 16:00 - 21:00 Off 16:00 - 21:00 16:00 - 21:00 Off Off
James & Partners
Associate Director of Planning
James & Partners Cirencester, Gloucestershire
Associate Director of Planning Associate Director, Planning (Multiple Locations) Locations: Key locations including Guildford, Lewes, Cirencester and Shrewsbury Contract: Permanent, Full-Time Salary: Competitive + excellent benefits About the Opportunity We are working with an established national UK property consultancy with a historic reputation for combining deep local market expertise with strategic, commercially-driven planning and land advisory services. The business operates through a network of 50+ offices across England and Scotland , providing specialist support in residential, commercial, rural and strategic land sectors, and forms part of a wider global real estate group with international reach and resources.This is a key senior planning appointment , with hiring focused in key locations including Guildford, Lewes, Cirencester and Shrewsbury , offering the opportunity to lead challenging and varied planning projects, shape planning strategy, and contribute to the growth of a respected national planning team. The Role As an Associate Director, Planning , you will be responsible for: Leading a range of planning applications, appeals and Local Plan matters . Advising landowners, developers and land promoters on planning strategy and delivery. Leading your own projects from inception to successful completion. Supporting senior colleagues with complex cases and contributing to practice development initiatives. Building long-term client relationships and, over time, developing your own client base. You will operate within a supportive, collaborative multidisciplinary environment with access to expertise in development management, estate management, strategic land and wider commercial property teams. What We're Looking For Essential Requirements MRTPI qualified (Chartered Town Planner) with demonstrable career progression and planning delivery experience. Strong client-facing skills with the ability to manage stakeholders at all levels. Excellent written and verbal communication and reporting skills. The ability to work well within a team while managing competing priorities and deadlines. A proactive, commercially astute individual with a flexible, solution-orientated approach. Competencies Agility in managing multiple tasks and shifting priorities. Initiative and self-motivation with minimal supervision. Commercial awareness with a focus on delivering high standards of client service. Strong organisational skills, including time and budget management. A commitment to continuous professional improvement and quality delivery. Person Specification A natural team player with the aspiration to build a strong professional reputation and local profile. The ability to form and maintain effective relationships with clients, colleagues, advisors and external partners. Strong project management skills with a track record of delivering successful planning outcomes in a timely manner. Professional Skills & Qualifications Chartered membership of the RTPI . Excellent research and analytical capabilities. High proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet research. Benefits Package Our client offers an award-winning benefits programme designed to support and reward employees, including: Health & Leisure Private medical insurance 27 days annual leave + public holidays (option to purchase up to 5 additional days) Health screening and wellbeing support Gym and leisure discounts Cycle-to-work scheme Eye care vouchers Travel and retail discounts Volunteering opportunities Social events, sports teams and charity involvement Financial & Professional Workplace pension Company car allowance Life assurance at 8 basic salary Group income protection (long-term disability) Interest-free season ticket loan Bonus scheme eligibility Share incentive plan Financial planning and mortgage advice support Why This Role Matters This is a rare opportunity to join a truly national planning team that combines deep local insight with strategic land advisory capability, trusted by private estates, developers and institutional clients alike. The successful candidate will enjoy a high level of autonomy, the chance to work on diverse schemes across residential, mixed-use and strategic land portfolios, and the platform to accelerate their professional profile.
Jan 30, 2026
Full time
Associate Director of Planning Associate Director, Planning (Multiple Locations) Locations: Key locations including Guildford, Lewes, Cirencester and Shrewsbury Contract: Permanent, Full-Time Salary: Competitive + excellent benefits About the Opportunity We are working with an established national UK property consultancy with a historic reputation for combining deep local market expertise with strategic, commercially-driven planning and land advisory services. The business operates through a network of 50+ offices across England and Scotland , providing specialist support in residential, commercial, rural and strategic land sectors, and forms part of a wider global real estate group with international reach and resources.This is a key senior planning appointment , with hiring focused in key locations including Guildford, Lewes, Cirencester and Shrewsbury , offering the opportunity to lead challenging and varied planning projects, shape planning strategy, and contribute to the growth of a respected national planning team. The Role As an Associate Director, Planning , you will be responsible for: Leading a range of planning applications, appeals and Local Plan matters . Advising landowners, developers and land promoters on planning strategy and delivery. Leading your own projects from inception to successful completion. Supporting senior colleagues with complex cases and contributing to practice development initiatives. Building long-term client relationships and, over time, developing your own client base. You will operate within a supportive, collaborative multidisciplinary environment with access to expertise in development management, estate management, strategic land and wider commercial property teams. What We're Looking For Essential Requirements MRTPI qualified (Chartered Town Planner) with demonstrable career progression and planning delivery experience. Strong client-facing skills with the ability to manage stakeholders at all levels. Excellent written and verbal communication and reporting skills. The ability to work well within a team while managing competing priorities and deadlines. A proactive, commercially astute individual with a flexible, solution-orientated approach. Competencies Agility in managing multiple tasks and shifting priorities. Initiative and self-motivation with minimal supervision. Commercial awareness with a focus on delivering high standards of client service. Strong organisational skills, including time and budget management. A commitment to continuous professional improvement and quality delivery. Person Specification A natural team player with the aspiration to build a strong professional reputation and local profile. The ability to form and maintain effective relationships with clients, colleagues, advisors and external partners. Strong project management skills with a track record of delivering successful planning outcomes in a timely manner. Professional Skills & Qualifications Chartered membership of the RTPI . Excellent research and analytical capabilities. High proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet research. Benefits Package Our client offers an award-winning benefits programme designed to support and reward employees, including: Health & Leisure Private medical insurance 27 days annual leave + public holidays (option to purchase up to 5 additional days) Health screening and wellbeing support Gym and leisure discounts Cycle-to-work scheme Eye care vouchers Travel and retail discounts Volunteering opportunities Social events, sports teams and charity involvement Financial & Professional Workplace pension Company car allowance Life assurance at 8 basic salary Group income protection (long-term disability) Interest-free season ticket loan Bonus scheme eligibility Share incentive plan Financial planning and mortgage advice support Why This Role Matters This is a rare opportunity to join a truly national planning team that combines deep local insight with strategic land advisory capability, trusted by private estates, developers and institutional clients alike. The successful candidate will enjoy a high level of autonomy, the chance to work on diverse schemes across residential, mixed-use and strategic land portfolios, and the platform to accelerate their professional profile.
Barclays Bank Plc
Customer Care Advisor - Sunderland
Barclays Bank Plc Gateshead, Tyne And Wear
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
EE
Sales Agent - Uncapped Commission
EE Paisley, Renfrewshire
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
NMS Recruit Limited
Service Advisor
NMS Recruit Limited Maldon, Essex
Service Advisor - HorticulturalWe are seeking a motivated, organised, and customer-focused Horticultural Service Advisor to support the effective day-to-day operation of a busy horticultural service department. This is a key role within the service function, acting as the link between customers, the workshop, parts, and warranty teams to ensure a smooth and professional service experience from start to finish.This opportunity would suit someone who thrives in a fast-paced environment, enjoys working with both people and processes, and takes pride in delivering excellent customer service.Key Responsibilities Act as the primary point of contact for service customers, managing enquiries and expectations professionally. Coordinate service jobs between customers, technicians, parts, and warranty teams. Prepare and manage job cards, service documentation, and accurate system records. Support the scheduling and planning of workshop activities to ensure efficiency and service quality. Build and maintain strong relationships with existing customers while identifying opportunities to enhance service engagement. Handle sensitive and confidential information with discretion and integrity. Support continuous improvement within the service department and wider business.About YouYou will be highly organised, proactive, and customer-focused, with the ability to manage multiple priorities in a busy environment.You will ideally have: Experience working within a service, aftersales, or operational support environment. Exposure to one of the following sectors: horticulture, agriculture, construction, automotive, engineering, plant, or machinery. Strong administrative and organisational skills, with excellent attention to detail. Confidence communicating with customers, suppliers, and internal teams at all levels. A positive, professional, and solutions-focused approach. The ability to work independently while also contributing effectively as part of a team.To apply, please send a copy of your CV and a covering letter to alex com or, alternatively, submit your application via the link belowImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jan 30, 2026
Full time
Service Advisor - HorticulturalWe are seeking a motivated, organised, and customer-focused Horticultural Service Advisor to support the effective day-to-day operation of a busy horticultural service department. This is a key role within the service function, acting as the link between customers, the workshop, parts, and warranty teams to ensure a smooth and professional service experience from start to finish.This opportunity would suit someone who thrives in a fast-paced environment, enjoys working with both people and processes, and takes pride in delivering excellent customer service.Key Responsibilities Act as the primary point of contact for service customers, managing enquiries and expectations professionally. Coordinate service jobs between customers, technicians, parts, and warranty teams. Prepare and manage job cards, service documentation, and accurate system records. Support the scheduling and planning of workshop activities to ensure efficiency and service quality. Build and maintain strong relationships with existing customers while identifying opportunities to enhance service engagement. Handle sensitive and confidential information with discretion and integrity. Support continuous improvement within the service department and wider business.About YouYou will be highly organised, proactive, and customer-focused, with the ability to manage multiple priorities in a busy environment.You will ideally have: Experience working within a service, aftersales, or operational support environment. Exposure to one of the following sectors: horticulture, agriculture, construction, automotive, engineering, plant, or machinery. Strong administrative and organisational skills, with excellent attention to detail. Confidence communicating with customers, suppliers, and internal teams at all levels. A positive, professional, and solutions-focused approach. The ability to work independently while also contributing effectively as part of a team.To apply, please send a copy of your CV and a covering letter to alex com or, alternatively, submit your application via the link belowImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Headstar
Associate Director Transaction Services
Headstar Leeds, Yorkshire
Associate Director Transaction Services FDD LeedsSalary Range £70K - £90KThis is a senior opportunity within a fast-growing Deal Services team that's investing properly in its people and its platform. The firm operates at scale, but the feel is still mid-market: hands-on Partners, sensible decision-making and work that actually lands with clients.The role sits in financial due diligence, working across buy-side and sell-side transactions typically ranging from £20m to £500m. Clients include private equity, corporates and investor-backed businesses, and the expectation is clear, commercial insight rather than box-ticking reports. The team has built a strong market reputation for being pragmatic, responsive and easy to deal with, which is why the pipeline continues to grow.You'll work closely with Partner level from day one, running engagements end to end and acting as the day-to-day lead for clients, target management teams and advisors. You'll guide fieldwork teams, shape the financial analysis, and take ownership of the story behind the numbers. There's also a genuine opportunity to influence how the team develops as it grows, whether that's through mentoring, sector focus or supporting new business.They're looking for someone ACA qualified (or equivalent) with solid transaction services experience and a track record of delivering high-quality due diligence. You'll understand how deals work in practice, not just in theory, and be comfortable balancing technical accuracy with commercial judgement. Curiosity matters here, an interest in how businesses really operate, what drives value and where risks actually sit. Just as important is how you work with people: calm, collaborative and credible with both clients and colleagues.In return, the firm offers hybrid and flexible working that's genuinely supported, not just written down. There's 27 days' holiday with the option to buy more, a broad wellbeing and benefits package, and access to structured development that supports progression at Associate Director level and beyond. With ambitious but realistic growth plans, this is a chance to step into a senior role with momentum, visibility and headroom.If you're looking for a due diligence role where your judgement is trusted and your work makes a difference, this is well worth a look. Click Apply Now
Jan 30, 2026
Full time
Associate Director Transaction Services FDD LeedsSalary Range £70K - £90KThis is a senior opportunity within a fast-growing Deal Services team that's investing properly in its people and its platform. The firm operates at scale, but the feel is still mid-market: hands-on Partners, sensible decision-making and work that actually lands with clients.The role sits in financial due diligence, working across buy-side and sell-side transactions typically ranging from £20m to £500m. Clients include private equity, corporates and investor-backed businesses, and the expectation is clear, commercial insight rather than box-ticking reports. The team has built a strong market reputation for being pragmatic, responsive and easy to deal with, which is why the pipeline continues to grow.You'll work closely with Partner level from day one, running engagements end to end and acting as the day-to-day lead for clients, target management teams and advisors. You'll guide fieldwork teams, shape the financial analysis, and take ownership of the story behind the numbers. There's also a genuine opportunity to influence how the team develops as it grows, whether that's through mentoring, sector focus or supporting new business.They're looking for someone ACA qualified (or equivalent) with solid transaction services experience and a track record of delivering high-quality due diligence. You'll understand how deals work in practice, not just in theory, and be comfortable balancing technical accuracy with commercial judgement. Curiosity matters here, an interest in how businesses really operate, what drives value and where risks actually sit. Just as important is how you work with people: calm, collaborative and credible with both clients and colleagues.In return, the firm offers hybrid and flexible working that's genuinely supported, not just written down. There's 27 days' holiday with the option to buy more, a broad wellbeing and benefits package, and access to structured development that supports progression at Associate Director level and beyond. With ambitious but realistic growth plans, this is a chance to step into a senior role with momentum, visibility and headroom.If you're looking for a due diligence role where your judgement is trusted and your work makes a difference, this is well worth a look. Click Apply Now
Barclays Bank Plc
Customer Care Advisor - Sunderland
Barclays Bank Plc South Shields, Tyne And Wear
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Tandem Talent Ltd
Paralegal
Tandem Talent Ltd
Role Overview This role supports the organisation's legal, compliance, and risk management functions through strong coordination, governance, and operational oversight. The position plays a key role in ensuring best-practice compliance across multiple jurisdictions, while enabling the business to operate efficiently and scale responsibly. Working closely with internal stakeholders and external advisors (including legal counsel and insurance partners), you will help manage regulatory obligations, corporate governance, and risk processes as the business expands into new markets and undertakes strategic initiatives. Key Responsibilities Prepare Board and Committee documentation, including agendas, minutes, reports, and charters. Manage the full lifecycle of corporate entities, from incorporation through to dissolution. Maintain statutory registers and ensure accurate records for Directors and Officers. Oversee timely completion of statutory filings via external service providers. Manage Delegation of Authority updates and associated communications. Coordinate notarisation and Apostille requirements as needed. Oversee global licensing requirements for contractors and professional services. Manage business registrations, annual returns, and corporate compliance filings. Coordinate the annual compliance training cycle in collaboration with People & Culture. Support the review, rollout, and communication of internal policies. Provide support for RFPs, proposals, and client-facing compliance queries. Assist with insurance administration, including renewal coordination. Support claims management and maintenance of risk registers. Conduct vendor risk assessments and ongoing reviews. Contribute to crisis management planning and business continuity exercises. Success Measures Delivery of efficient, well-structured legal and compliance support. Continuous improvement of systems, processes, and governance frameworks. Strong collaboration with internal and external stakeholders. Proactive contribution to a compliant, well-governed, and scalable business environment. Experience & Capabilities Legal, business, or related qualification with 3+ years' experience in a professional services environment (legal, accounting, audit, or similar). Experience working across multiple jurisdictions strongly preferred. Open to candidates transitioning into legal, compliance, or risk-focused roles. Demonstrated ability to manage complex processes involving multiple stakeholders. Strong organisational and project management capability. Comfortable operating in a fast-paced, evolving business environment.
Jan 30, 2026
Full time
Role Overview This role supports the organisation's legal, compliance, and risk management functions through strong coordination, governance, and operational oversight. The position plays a key role in ensuring best-practice compliance across multiple jurisdictions, while enabling the business to operate efficiently and scale responsibly. Working closely with internal stakeholders and external advisors (including legal counsel and insurance partners), you will help manage regulatory obligations, corporate governance, and risk processes as the business expands into new markets and undertakes strategic initiatives. Key Responsibilities Prepare Board and Committee documentation, including agendas, minutes, reports, and charters. Manage the full lifecycle of corporate entities, from incorporation through to dissolution. Maintain statutory registers and ensure accurate records for Directors and Officers. Oversee timely completion of statutory filings via external service providers. Manage Delegation of Authority updates and associated communications. Coordinate notarisation and Apostille requirements as needed. Oversee global licensing requirements for contractors and professional services. Manage business registrations, annual returns, and corporate compliance filings. Coordinate the annual compliance training cycle in collaboration with People & Culture. Support the review, rollout, and communication of internal policies. Provide support for RFPs, proposals, and client-facing compliance queries. Assist with insurance administration, including renewal coordination. Support claims management and maintenance of risk registers. Conduct vendor risk assessments and ongoing reviews. Contribute to crisis management planning and business continuity exercises. Success Measures Delivery of efficient, well-structured legal and compliance support. Continuous improvement of systems, processes, and governance frameworks. Strong collaboration with internal and external stakeholders. Proactive contribution to a compliant, well-governed, and scalable business environment. Experience & Capabilities Legal, business, or related qualification with 3+ years' experience in a professional services environment (legal, accounting, audit, or similar). Experience working across multiple jurisdictions strongly preferred. Open to candidates transitioning into legal, compliance, or risk-focused roles. Demonstrated ability to manage complex processes involving multiple stakeholders. Strong organisational and project management capability. Comfortable operating in a fast-paced, evolving business environment.
EE
Sales Operator - Uncapped Commission
EE Hamilton, Lanarkshire
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Barclays Bank Plc
Customer Care Advisor - Sunderland
Barclays Bank Plc Bishop Auckland, County Durham
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
HL Services (London) Ltd
Operations Manager - Grounds Maintenance
HL Services (London) Ltd
Role: Operations Manager Purpose: The Operations Manager will oversee and coordinate all grounds maintenance, invasive weed control, and gritting operations. The role is responsible for ensuring the delivery of high-quality services on time and within budget, meeting client expectations and industry standards. The Operations Manager will also play a key role in implementing strategies to drive the company's growth objectives. Key Responsibilities 1. Operational Leadership Lead, guide, and support the operations team to ensure efficient, safe, and high-quality service delivery. Maintain oversight of daily operations within the designated region, including seasonal maintenance schedules, landscaping projects, and ad hoc client requests. Implement process improvements to enhance efficiency, quality standards, and cost control. Ensure full compliance with regulatory requirements, health & safety regulations, company policies, and environmental standards. 2. Team Management and Development Build and manage a highly effective and diverse operations team. Foster a culture of operational excellence, safety, and high performance. Line-manage operational managers and ensure consistent delivery of company standards. Ensure teams are adequately resourced and receive appropriate training and development. Provide guidance, support, and feedback to staff, promoting a collaborative and positive work environment. Manage subcontractors to ensure work meets company standards and project requirements. Conduct recruitment for operational roles, supporting workforce planning and succession strategies. 3. Service Delivery Management Coordinate the delivery of all Grounds Care services, ensuring projects are completed on time, within scope, and on budget. Develop and implement project plans, timelines, and budgets. Liaise with clients, teams, and subcontractors to anticipate and resolve operational challenges. Prepare project reports and ensure the scope of works and pricing are understood before commencement. 4. Client Relationship Management Build and maintain strong client relationships through effective communication and problem-solving. Collaborate with Customer Service Advisors and the commercial team to ensure client enquiries are resolved promptly. Identify opportunities for additional services and projects with existing clients. Ensure client expectations are understood and consistently delivered by operations teams. 5. Technical Expertise and Compliance Maintain up-to-date knowledge of industry trends, techniques, and regulations. Provide technical guidance and support to teams and managers. Ensure all work complies with health, safety, and environmental regulations. Participate in industry events and training programs to enhance technical knowledge and best practices. 6. Financial and Commercial Management Develop and manage operational budgets, forecasting revenues, and controlling costs. Track KPIs, site audits, customer satisfaction, and team performance. Identify additional work opportunities to support company growth. Optimise resource allocation, including in-house teams and subcontractors, to maximise efficiency and minimise waste. Collaborate with finance and operations teams to prepare invoices, reports, and ensure timely client payments. Implement cost-saving measures without compromising quality or client satisfaction. Key Performance Indicators (KPIs) 100% of operational visits completed per week. Minimum of 25 operational audits completed per week. 100% of scheduled team training completed each month. Operational costs maintained within budgeted margins. Increased revenue through identification and delivery of additional works. Reporting Structure: Reports to: Director of Operations Line manages: Supervisors and Operative roles 1
Jan 30, 2026
Full time
Role: Operations Manager Purpose: The Operations Manager will oversee and coordinate all grounds maintenance, invasive weed control, and gritting operations. The role is responsible for ensuring the delivery of high-quality services on time and within budget, meeting client expectations and industry standards. The Operations Manager will also play a key role in implementing strategies to drive the company's growth objectives. Key Responsibilities 1. Operational Leadership Lead, guide, and support the operations team to ensure efficient, safe, and high-quality service delivery. Maintain oversight of daily operations within the designated region, including seasonal maintenance schedules, landscaping projects, and ad hoc client requests. Implement process improvements to enhance efficiency, quality standards, and cost control. Ensure full compliance with regulatory requirements, health & safety regulations, company policies, and environmental standards. 2. Team Management and Development Build and manage a highly effective and diverse operations team. Foster a culture of operational excellence, safety, and high performance. Line-manage operational managers and ensure consistent delivery of company standards. Ensure teams are adequately resourced and receive appropriate training and development. Provide guidance, support, and feedback to staff, promoting a collaborative and positive work environment. Manage subcontractors to ensure work meets company standards and project requirements. Conduct recruitment for operational roles, supporting workforce planning and succession strategies. 3. Service Delivery Management Coordinate the delivery of all Grounds Care services, ensuring projects are completed on time, within scope, and on budget. Develop and implement project plans, timelines, and budgets. Liaise with clients, teams, and subcontractors to anticipate and resolve operational challenges. Prepare project reports and ensure the scope of works and pricing are understood before commencement. 4. Client Relationship Management Build and maintain strong client relationships through effective communication and problem-solving. Collaborate with Customer Service Advisors and the commercial team to ensure client enquiries are resolved promptly. Identify opportunities for additional services and projects with existing clients. Ensure client expectations are understood and consistently delivered by operations teams. 5. Technical Expertise and Compliance Maintain up-to-date knowledge of industry trends, techniques, and regulations. Provide technical guidance and support to teams and managers. Ensure all work complies with health, safety, and environmental regulations. Participate in industry events and training programs to enhance technical knowledge and best practices. 6. Financial and Commercial Management Develop and manage operational budgets, forecasting revenues, and controlling costs. Track KPIs, site audits, customer satisfaction, and team performance. Identify additional work opportunities to support company growth. Optimise resource allocation, including in-house teams and subcontractors, to maximise efficiency and minimise waste. Collaborate with finance and operations teams to prepare invoices, reports, and ensure timely client payments. Implement cost-saving measures without compromising quality or client satisfaction. Key Performance Indicators (KPIs) 100% of operational visits completed per week. Minimum of 25 operational audits completed per week. 100% of scheduled team training completed each month. Operational costs maintained within budgeted margins. Increased revenue through identification and delivery of additional works. Reporting Structure: Reports to: Director of Operations Line manages: Supervisors and Operative roles 1
Jobwise Ltd
Trainee Recruitment Consultant
Jobwise Ltd Stockport, Cheshire
Trainee Recruitment Consultant Salary: Up to 27,000 basic + commission (realistic OTE of 35k in first year) Why Join Us Would you like to work for an award winning company based in Stockport town centre? Are you looking for a company that offers fantastic career prospects, where all the senior management team have progressed from trainee roles? As well as brilliant training and career prospects, the role offers amazing benefits including a bonus scheme and profit share, holidays that increase to 29 days PLUS your birthday, free parking, company pension, healthcare, and an early Friday finish. Were an award-winning recruitment business, established for over 40 years, and proud holders of Investors in People Gold (only 7% of UK companies with IIP achieve this). At Jobwise, you'll be part of a supportive, fun, and high-performing sales team where no two days are the same. If you're looking for more than just a job and want a fast-paced, exciting career with real progression, this could be the perfect role for you. About the Role As a Trainee Recruitment Consultant, you'll learn how to build strong client relationships and deliver high-level service to both clients and candidates. Recruitment involves various types of sales, primarily focusing on relationship selling, consultative selling, and business-to-business (B2B) sales. You'll be selling both the candidate to a client company and the job to the candidate. While some aspects of the role are telephone-based, much of your work involves building long-term relationships, providing expert advice, and delivering a service that goes far beyond simple telesales. You'll be part of a busy, reactive, and varied environment, working towards targets, and thriving under pressure. Full training is provided, so no prior recruitment experience is needed - just great people skills and a flair for sales. Key Responsibilities: Build and develop strong, long-term client relationships. Carry out sales activities including phone-based sales, business development, and networking. Source new business opportunities and follow up on leads. Match candidates to exciting job opportunities, ensuring a strong fit for clients and candidates. Provide exceptional service and act as a trusted advisor. Work towards and achieve weekly and monthly targets. Who Were Looking For Ambitious individuals looking to start a career in recruitment. Confident, resilient, and motivated by achieving results. Excellent communicator with empathy and strong active listening skills. Comfortable in a telephone-based sales environment. Strong team players who put colleagues and customers first. Organised, adaptable, and able to manage multiple deadlines. Able to act as a trusted advisor, focusing on long-term success rather than short-term transactions. Willing to develop strategic skills such as industry knowledge, data analysis, and technological proficiency. Full UK driving licence is an advantage but not essential. What You'll Get Full training & development programme to kickstart your career 24 days holiday + Bank Holidays (rising to 29 with service) + Birthday off Monthly commission Quarterly and annual bonus scheme Profit share Generous pension including life assurance Healthcare scheme Attendance bonus Regular incentives, competitions, and team-building events A fully paid day each year to support a charity of your choice No weekends or late nights - enjoy a healthy work/life balance Early Friday finish Ready to launch your career in recruitment? Send us your CV today! To see what life at Jobwise is like, check out our Facebook page for the latest updates, tips, and behind-the-scenes insights. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jan 30, 2026
Full time
Trainee Recruitment Consultant Salary: Up to 27,000 basic + commission (realistic OTE of 35k in first year) Why Join Us Would you like to work for an award winning company based in Stockport town centre? Are you looking for a company that offers fantastic career prospects, where all the senior management team have progressed from trainee roles? As well as brilliant training and career prospects, the role offers amazing benefits including a bonus scheme and profit share, holidays that increase to 29 days PLUS your birthday, free parking, company pension, healthcare, and an early Friday finish. Were an award-winning recruitment business, established for over 40 years, and proud holders of Investors in People Gold (only 7% of UK companies with IIP achieve this). At Jobwise, you'll be part of a supportive, fun, and high-performing sales team where no two days are the same. If you're looking for more than just a job and want a fast-paced, exciting career with real progression, this could be the perfect role for you. About the Role As a Trainee Recruitment Consultant, you'll learn how to build strong client relationships and deliver high-level service to both clients and candidates. Recruitment involves various types of sales, primarily focusing on relationship selling, consultative selling, and business-to-business (B2B) sales. You'll be selling both the candidate to a client company and the job to the candidate. While some aspects of the role are telephone-based, much of your work involves building long-term relationships, providing expert advice, and delivering a service that goes far beyond simple telesales. You'll be part of a busy, reactive, and varied environment, working towards targets, and thriving under pressure. Full training is provided, so no prior recruitment experience is needed - just great people skills and a flair for sales. Key Responsibilities: Build and develop strong, long-term client relationships. Carry out sales activities including phone-based sales, business development, and networking. Source new business opportunities and follow up on leads. Match candidates to exciting job opportunities, ensuring a strong fit for clients and candidates. Provide exceptional service and act as a trusted advisor. Work towards and achieve weekly and monthly targets. Who Were Looking For Ambitious individuals looking to start a career in recruitment. Confident, resilient, and motivated by achieving results. Excellent communicator with empathy and strong active listening skills. Comfortable in a telephone-based sales environment. Strong team players who put colleagues and customers first. Organised, adaptable, and able to manage multiple deadlines. Able to act as a trusted advisor, focusing on long-term success rather than short-term transactions. Willing to develop strategic skills such as industry knowledge, data analysis, and technological proficiency. Full UK driving licence is an advantage but not essential. What You'll Get Full training & development programme to kickstart your career 24 days holiday + Bank Holidays (rising to 29 with service) + Birthday off Monthly commission Quarterly and annual bonus scheme Profit share Generous pension including life assurance Healthcare scheme Attendance bonus Regular incentives, competitions, and team-building events A fully paid day each year to support a charity of your choice No weekends or late nights - enjoy a healthy work/life balance Early Friday finish Ready to launch your career in recruitment? Send us your CV today! To see what life at Jobwise is like, check out our Facebook page for the latest updates, tips, and behind-the-scenes insights. Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

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