25 jobs found

Job Title: Customer Service Manager Summary We are supporting a fast-paced aviation organisation experiencing rapid growth, and our client is seeking a highly motivated Customer Service Manager to join their team. This position will participate in a variety of customer service-focused projects with direct engagement across both internal and external stakeholders. As a Customer Service Manager, you will partner closely with Production, Shipping, Executive Management, and customers to achieve optimal customer satisfaction. This role is ideal for someone with a strong passion for customer service and an eagerness to grow, learn, and become part of a high-performing team. Responsibilities Reports production status and forecasts daily with production leadership and teams to ensure customer requirements are met. Collaborates with Operations and Purchasing to create, manage, and track customer-focused throughput plans to reduce turnaround times and support first-in-first-out (FIFO) service. Manages customer-side optimal stock-level maintenance and supports related strategic decision-making. Engages with leadership to prioritise critical initiatives, projects, and goals. Works collaboratively with the Sales team to ensure clear, consistent, and effective customer communication. Handles and resolves complex customer requests, issues, or escalations. Ensures customer invoicing is completed accurately and in a timely manner. Supports outside Sales with quotes and new business opportunities. Supports shipping and receiving activities as required. Performs other duties as assigned. What You'll Bring Minimum of 2+ years' experience in customer service or a related field. Bachelor's degree in Business, Communications, or a related discipline. A self-motivated, driven individual with a strong desire to enhance the customer experience for our client. Highly organised and detail-oriented, with the ability to manage multiple projects simultaneously, often to tight deadlines. Proficiency in MS Office; ERP system experience preferred. Strong communication skills. Proven team player with a collaborative mindset. Bonus (not required): Experience in aviation repair and overhaul environments. Benefits Our client offers a comprehensive benefits package including medical, dental, and vision coverage, short- and long-term disability, life insurance, paid time off, tuition reimbursement, and retirement savings with company match-designed to support long-term health and financial stability throughout an employee's career. Drug-Free Policy Our client operates a drug-free workplace. Candidates must be able to successfully pass pre-employment drug screening and background checks. About Our Client Our client is a rapidly growing, FAA-authorised aviation service provider with multiple locations across North America and the UK. With a long-standing history in the aviation maintenance industry, our client is recognised for its technical expertise, collaborative culture, and commitment to quality and customer service. They offer competitive compensation, market-leading benefits, and strong opportunities for career advancement within the aircraft maintenance sector.

Senior Manager of Customer Service & Airline Programs Summary The Senior Manager of Customer Service (SMCS) & Airline Program Management plays a crucial role in ensuring customer satisfaction with contracted or ad hoc services performed at one of our partner's production sites. The Senior Manager of Customer Service oversees a customer service team and provides direct customer service support to a select client base. The SMCS ensures contracted program inventory and service levels are maintained, oversees daily logistics management, invoicing, and customer communication. The Senior Manager of Customer Service & Airline Program Management is also responsible for supporting customer service regulatory requirements and working with relevant regulatory bodies as needed. Responsibilities Responsible for the management of the customer service team, including supervision, coaching and mentoring, training and development, and annual performance reviews. Supports the client service team and assigned client base to ensure daily pick-up and delivery schedules are maintained for airline program management accounts, ensuring minimum and maximum inventory levels are consistently met. Ensures production requirements for assigned clients are communicated daily to Production Site Leads. In conjunction with the Director, assigns new customers to specific customer service team members and ensures customer-specific requirements are fully established across our partner's departments. Oversees the customer service team's daily invoicing activities. Develops and maintains strong working relationships with assigned customers and key points of contact at major accounts. Resolves customer issues, escalations, and complaints, involving the Director as required. Supports the client service team and assigned client base by conducting formal analysis for the Sales Team on customer contract requirements and cost metrics, incorporating client feedback to identify improvement opportunities and recommend strategies to enhance the customer experience. Develops and recommends customer service policies and procedures and, once approved by management, ensures consistent implementation across all customer service team members and production sites. Attends and leads weekly meetings, team meetings, and customer-related meetings to drive compliance with customer needs. Works collaboratively with other functions such as Production, Accounting, and Sales to support the financial goals of our client. Acts as a liaison between management and the customer service team. Understands and follows all company standard practices and policies. Performs other duties as assigned. Requirements Minimum of 5+ years' experience in customer service or a related field. Bachelor's degree in business, communications, or a related field preferred. Proven managerial experience. A driven and self-motivated leader with a strong commitment to enhancing customer experience. Highly organised and detail-oriented, with the ability to multitask and manage personnel in remote locations. Comfortable working in fast-paced environments with deadlines and stringent performance requirements. Proficient in MS Office; ERP system experience preferred. Strong communication skills. Ability to work successfully and collaboratively with others. Benefits Our client offers a comprehensive and competitive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, paid time off, tuition reimbursement, and retirement savings with company match-designed to support long-term financial stability and physical and emotional well-being. About Our Client Our client is a leading FAA-authorised aviation repair and overhaul service provider with multiple locations across North America. With a long-established presence in the aviation maintenance industry, our client is known for technical excellence, operational scale, and a strong commitment to quality and customer service. They offer competitive compensation, market-leading benefits, and a culture focused on continuous improvement and career progression within the aircraft maintenance sector.

My client is currently seeking an Aviation Sales Representative to join them in there London head office. In this role, you will be responsible for managing a Key International airline portfolio, agreeing a strategic plan and achieving revenue targets in-line with our client expectations. You will work closely with the team to set sales targets, develop pricing strategies, and identify new business opportunities. Package: You'll enjoy numerous advantages, such as a renowned brand, exceptional individuals, and an appealing salary package. 21 days annual leave increasing to a maximum of 25 days, excluding bank holidays Life and medical insurance Employee Assistance Program Pension after 3 months Collaborating with a team of professionals Multi-cultural working environment Hybrid working across office, clients and the ability to WFH Excellent prospects for advancement as the company expands Based near Liverpool Street Your Responsibilities: Work with the wider aviation sales team, providing guidance and support to achieve revenue growth. Establish and maintain relationships with key clients, partners, and stakeholders Monitor industry trends, competitor activities, and customer feedback to inform business decisions and identify new opportunities Create and deliver sales presentations and proposals to prospective clients Support Sales Manager with forecasts, budgets, and reports for the executive team Ensure compliance with relevant regulations and industry standards Carry out regular market research, competitor analysis and benchmarking Organise and execute participation in fairs, customer events, seminars, roadshows and functions Support and strategic expansion of the existing customer base in the office and in the field Support in the creation and implementation of the marketing and budget plan Maintaining regular contact with assigned travel trade partners and commercial companies Support and strategic expansion of the existing customer base in the office and in the field; regular e-mail distribution Monitoring of contracts and distribution of tariffs and other airline news to the market Visiting agents to present airline product information and training to front line staff Interpreting revenue statistics, data and providing statistical reports Identifying new sources of revenue from UK travel trade Administrative support for Sales Manager Carrying out market and potential analyses, follow up on the findings Implementation of target group-specific sales and marketing measures Experience Needed: Fully knowledgeable of the airline product Experience of Account Management in Airline sales or related travel industry field Excellent verbal and written skills in English required Proven track record of achieving sales targets and driving revenue growth Excellent communication, negotiation, and presentation skills Proficient in Microsoft Office and CRM software Proficient in the use of MS Office skills (MS Word, Excel, PowerPoint). Willingness to travel as required Ability to conduct statistical reviews and analyse results Great interpersonal skills and a pleasant, outgoing personality Ability to work independently and as part of a team Interested apply here or email (url removed)

Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.

Our client, a specialist Part 145 aviation organisation, delivering high-quality, cost-effective maintenance, repair, and overhaul (MRO) services, along with a comprehensive Total Support framework for PT6 Engine Operators worldwide, are seeking an experienced Business Development Manager, based in Lancashire, with regular travel required. On Offer Full-time-permanent position. Working hours: Monday-Friday 37.5 hours per week. A company culture that promotes work life balance Access to mental health support Business performance related bonus Career development opportunities Commitment to continued learning and development Perkbox - includes monthly treats and discounts from selected restaurants, cinemas, shops etc Long Service Awards Enhanced Holiday Entitlement based on length of service Main purpose of the Business Development Manager; To expand the customer base by increasing customer awareness of the company and their product; to maintain profitability and productive growth in accordance with a Strategic Business Plan and; to build and consolidate strong relationships with prospective and existing customers. Key Responsibilities of the Business Development Manager; To support the General Manager and wider management team to establish, implement and manage short, medium and long-term operational plans and objectives. Responsible for development of new market opportunities through new customer market research, contact, project planning, budgeting, structured marketing communications, project implementation and cost management for defined market segments. Targeting of market and customer segments in a manner which, will maximise the use of the clients resources and capabilities to optimize revenue and profit growth. To maintain close customer relationships and act as the main point of contact for potential and existing customers. This work requires investigating, resolving and managing a wide variety of complex projects that carry long-term commercial implications. Address new customer requirements and expectations in a timely manner, ensuring that appropriate responses and solutions are provided to meet those customer requirements. Coordination with Customer Services Department for the review of cost estimates, including the identification and introduction of new opportunities to enhance current project or specific customer profitability. Establishment and management of overseas Agents and Partners defining areas of responsibility, assignment of objectives and reviewing Agents and Partners performance. Achieve relevant Key Performance Indicators (KPI s) and make recommendations for the necessary courses of action to achieve optimum results. To Be Considered: Essential Criteria: Good verbal and written communication. Must be available for overseas travel to visit customer and attend trade shows as and when required. Bachelor's degree in related field (preferably in Engineering or Business) or equivalent combination of education and experience. Strong knowledge of the aero engine MRO industry. Desirable Experience: Experience in the PT6 and RR250 aero engine MRO sector preferred but not essential. Minimum of 5 years of direct sales / customer service experience. Minimum of 3 years of business development / management experience. Other skills/Abilities Skills: Strong business management skills. Strong relationship builder with an ability to identify and develop strong operational relationships both internally and externally. Can communicate clearly and effectively, both orally and in writing. Abilities: Effectively present information and respond to questions from groups of managers, clients, customers. Prepare detailed and accurate business reports and correspondence for both internal and external recipients.

Are you a commercially astute and results-driven professional ready to make a significant impact in the aerospace sector? We are seeking a Commercial Officer to join our dynamic Commercial Business team on a 12-month fixed-term contract. This is a pivotal role that offers unparalleled exposure to the commercial heart of a leading aerospace company, driving successful contract execution for our civilian and military customers. You will be instrumental in managing contracts associated with sales, customisation, MRO (Maintenance, Repair, and Overhaul), and support & services. You'll also work closely with our Sales Team, providing critical support on contractual setups, including negotiating and refining Terms & Conditions (T&Cs) during complex bidding processes. This role requires a talent for seamless collaboration, linking departments like Sales, Material Management, Production, Maintenance, and Finance across all our entities. Your primary focus will be on the end-to-end management of our high-value "By the Hours" service contracts, ensuring strict adherence to UK's processes and compliance requirements. Contract Lifecycle Management: Lead the execution and close-out of "By the Hours" contracts, including developing and drafting service offers and contracts. Negotiation & Change Management: Act as the primary commercial point of contact, leading the negotiation and execution of contract amendments and change orders. Financial & Performance Analysis: Proactively monitor contractual terms, prepare and manage the pricing renewal process to secure profitability, and track aircraft flying rates for accurate customer invoicing. Risk Reporting: Report on contractual performance to the Leadership Team, providing clear and concise analysis of key metrics such as schedule, profit, and risk. Process Improvement: Actively contribute to the continuous improvement of the Commercial and Contract Management methodology. While focusing on "By the Hours" activities, you will also be expected to flexibly support the wider Support & Services function and other Offers and Commercial Managers based on business priorities. Essential Skills & Experience A Bachelor's or Master's degree in Business, Engineering, Aerospace Management, or a related field. Proven experience in a commercial, contract management, or related business role, demonstrating strong commercial acumen. Demonstrable experience in supporting contract negotiations and adeptness at financial analysis, business case development, and managing contract profitability. Excellent communication, interpersonal, and influencing skills, with a proven ability to build robust relationships with diverse internal and external stakeholders. Highly organised with a meticulous attention to detail, capable of managing multiple contracts simultaneously and prioritising effectively. A proactive, flexible, "can-do" attitude, with a talent for identifying commercial risks and developing effective mitigation strategies. Desirable Skills and Experience A broad understanding of the global aviation/aerospace industry or another high-value, complex engineering sector. A strong understanding of contract law and its practical application. On top of a competitive base salary, you will have access to a comprehensive benefits package, including: Private Medical Insurance (Bupa) - Single cover paid by the company. Pension Scheme with a competitive employer/employee contribution structure. Health-care Cash Scheme, Health Assessments and a salary sacrifice schemes.

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? We are seeking a proactive HR Administrator to join our newly created HR Shared Services team on a 12-month fixed-term contract. This role is the first point of contact for employees and managers, providing Tier 1 HR support and ensuring queries are resolved quickly, accurately, and with a solution-focused approach. We're looking for a talented individual who is pragmatic, great at dealing with stakeholders & is diligent in their approach. Ideally from a Manufacturing or similar environment but used to working in complex organisations. What will your day-to-day responsibilities look like? Act as the first point of contact for HR queries, providing timely, accurate, and professional support. Manage and resolve Tier 1 HR queries (policies, processes, systems, documentation) through multiple channels (email, phone, ticketing system). Escalate more complex queries to Tier 2/HR Business Partners when required, ensuring a smooth handover. Maintain and update HR systems and employee records with accuracy and confidentiality. Support the delivery of HR processes including onboarding, contract changes, absence, benefits, and payroll inputs. Contribute to the creation of knowledge articles and FAQs to drive self-service and reduce repeat queries. Work collaboratively with the Shared Services team to continuously improve processes and enhance the employee experience. What will you bring to the role? Essential skills: Previous experience in an HR Administration or shared services/contact centre environment. Excellent organisational skills with the ability to manage multiple priorities. A solution-oriented mindset - you focus on resolving queries to an effective resolution. Desirable skills: Excellent communication skills (written and verbal) with a customer-first approach. Great attention to detail and commitment to accuracy. Comfortable using HR systems, ticketing systems, and MS Office tools. Previous experience in Engineering or Manufacturing Team player who is willing to go beyond job role at times

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? As a trusted advisor to the Site Director, this role owns the people agenda for a complex, high-precision composites manufacturing site. You will set the cultural tone, develop high-performing leaders, and build the workforce capability required to support growth, quality, and reliable delivery-turning people strategy into measurable operational results. The successful candidate will be people focused, have worked in a complex environment previously & possess an excellent HR toolkit that they can use depending on situations. The role is based in Banbury but there will be sporadic travel required to our HQ in Wolverhampton. What will your day-to-day responsibilities look like? Strategic HR Partnership Act as the primary HR partner for all functions on the Banbury site. Translate site goals into clear people plans covering capability, culture, workforce planning, and succession. Coach and challenge leaders to raise performance, improve decision-making, and strengthen team effectiveness. Workforce Planning & Capability Lead the site's workforce planning activity, ensuring the right skills, headcount, and structures are in place. Partner with Manufacturing Engineering and Operations to support skills development for advanced composites processes. Drive apprenticeship, early careers, and development programmes aligned to future capability needs. Employee Relations & Site Support Provide hands-on ER advice, ensuring fair, consistent, and timely resolution of cases. Support the site's employee engagement agenda, using insight to shape actions that improve retention, morale, and communication. Maintain strong relationships with Works Council/employee representatives where applicable. Talent, Performance & Culture Lead the performance management cycle and coach managers to set clear expectations and feedback standards. Manage succession plans and talent reviews to strengthen future leadership pipelines. Support culture initiatives that enhance collaboration, accountability, and continuous improvement. HR Operations & Compliance Ensure compliance with employment law, company policies, and audit requirements. Oversee recruitment activity for critical roles, working closely with Talent Acquisition. Drive continuous improvement across HR processes, systems, and data accuracy. What will you bring to the role? Essential Proven HRBP experience in a manufacturing, engineering, or technical industrial environment. Strong background in employee relations and coaching line leaders. Experience supporting a site or business unit with a mix of shop-floor and professional staff. Confident working with and influencing senior stakeholders. Desirable: Aerospace, composites, automotive, or advanced manufacturing background. Experience in a growth, transformation, or Centre of Excellence environment. Understanding of lean principles and how people, skills, and performance link to operational outcomes. Solid understanding of organisational design, performance management, and workforce planning.

Join Our Team as an MRO Administrator! Are you ready to embark on an exciting journey in the aeronautics industry? Our client, a leading organisation in the Aerospace sector, is seeking a motivated MRO Administrator to join their team in Wolverhampton. This is your chance to contribute to the world of aviation, where your skills can help ensure safe and reliable air travel for millions. Summary: Start date: January 2026 Interviews to take place early January 2026 Duration: 12 months with the potential for longer term! Location: Wolverhampton Pay Rate: 19.50 per hour Hours: 37 per week Monday to Friday Flexible Shifts: Core hours 7.30am - 6pm - 1 day working from home plus an early finish on Fridays! As an MRO Administrator, you will report directly to the Commercial Manager and play a pivotal role in administering new and existing sales orders for Maintenance, Repair, and Overhaul (MRO). Your ability to communicate effectively both internally and externally will be key in managing order statuses and commitment dates through customer portals and email. Key Responsibilities: Create and maintain internal sales orders. Review and update customer portals regularly. Administer the contract review process. Generate shop floor travellers for investigation and rework. Prepare release paperwork, including EASA Forms and Certificates. Generate quotations for MRO products. Liaise with customers as needed. Administer credit and debits when required. Manage scrap products that are beyond repair. Oversee the exchange process. Maintain and develop customer reporting, including status updates. Keep accurate records for inward processing (IPR). Support the team in utilising ACE tools (5S, TPM, Turnback collection). Ensure compliance with all environmental, health, and safety requirements. What We're Looking For: We're on the lookout for enthusiastic candidates who possess: Previous experience in an administration role. Excellent communication skills. A proactive attitude and a knack for problem-solving. Proficiency in Microsoft Office. Experience with ERP systems, preferably SAP. If you're excited about taking flight with us, we'd love to hear from you! Apply now and help shape the future of aviation. Your adventure awaits! If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Senior Account Manager - Aviation Why could this be the job for you? Have you had a successful start to your career within sales and account management? Are you looking for a new challenege at a business that is growing at a rate of knots? Do you want to be part of an extremely driven team and work for a very entrepeneurial MD? If you see yourself as a real go getter and want to take your career to the next level, read on Objectives: You will be working as part of a team and reporting to the Regional Sales Manager. You will be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation with a results-driven approach. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships. Key Responsibilities: To be the sole contact for customer accounts & Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long-term partnerships Set up meetings face to face to build relationships & be willing to travel to meet customer to maintain business/relationships Present products to prospective clients Provide professional after-sales support to maximize customer loyalty & remain in regular contact with your clients to understand and meet their needs Respond to complaints and resolve issues to the customer s satisfaction to maintain the company s reputation Negotiate agreements and keep records of sales and data Key Skills: Proven experience as an Account Executive, or similar sales / customer service role Knowledge of market research, sales and negotiating principles Excellent communication/presentation skills and ability to build relationships APPLY NOW If you are interested in finding out more about the role, simply apply by clicking below and you will receive a call back within 48 hours. Be brave - take the next step - remember your career matters!

Air Personnel are looking for a Aircraft Sales Estimator to join their client in Bournemouth. This role requires a great understanding of aircraft maintenance documentation, cost estimation, and the ability to craft tailored proposals to meet customer needs. As a key team member in our sales and planning process, you ll collaborate with internal teams, research market trends, and engage directly with clients to deliver exceptional service and innovative solutions. This is a fantastic opportunity for someone with technical knowledge and a passion for building relationships to thrive in a fast-paced and rewarding aviation environment. Responsibilities: Analyse and interpret aviation documentation, including Aircraft Maintenance Manuals (AMMs), Service Bulletins (SBs), Airworthiness Directives (ADs), Supplemental Type Certificates (STCs), and design/modification documents. Prepare detailed cost estimates and build competitive, customer-specific proposals. Develop accurate and comprehensive quotes for services and parts. Collaborate with internal teams to ensure accurate and timely delivery of proposals and solutions. Research and analyse market trends, including parts pricing, maintenance schedule, and competitor offerings. Liaising with customers, and internal departments, throughout the front-end planning process Developing and upkeeping of databases used for sales and quoting Assisting with collating and correcting data for invoice processing and generation. General and technical administration as required Attend client meetings, industry events, and conferences, requiring occasional travel. Skills, Qualifications and Experience required: Strong understanding of aviation documentation (AMMs, SBs, ADs, STCs, and modification/design documents). Proven experience in sales or engineering within the aviation industry. Excellent analytical skills, including cost estimation and proposal preparation. Ability to research and analyse market trends, competitor offerings, and pricing strategies. Strong communication and interpersonal skills to build and maintain client relationships. Proficiency in collaborating with internal departments to ensure seamless project execution. Self-motivated, detail-oriented, and capable of managing multiple tasks. Willingness to travel occasionally for client meetings and industry events. Familiarity with aviation software tools and systems (preferred). In addition to a Competitive Salary, we will offer you: Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development This is a fantastic opportunity to join a great team and a company that promotes growth and development. Please call Michelle for further details or apply with an up to date CV

Our client, a leading world-class aerospace material supplier tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Pricing Analyst, to be based at their offices near St Albans , Hertfordshire. On Offer: An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector. Work within a collaborative and supportive commercial team. Opportunity to make a tangible impact on company profitability and growth. Professional Development: the company is committed to the ongoing professional development of its employees. Salary up to £75K, depending on experience 1 day WFH flexibility after probationary period Pension scheme, social events and Christmas party. Free Parking onsite Main Purpose of the Role: The Pricing Analyst will lead the development, execution and optimization of pricing strategies that maximise profitability while ensuring competitiveness in the market. This position will play a critical role in supporting the business by enhancing pricing intelligence and enabling real time data-driven decisions. You will be reporting to the Sales Manager to ensure alignment with commercial objectives. The role will be supported by the business intelligence team through BI tools and data access to streamline reporting and analytics. Duties and Responsibilities of the Pricing Analyst: Create and maintain a standardized pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web). Implement dynamic pricing models responsive to market conditions to optimize margin performance. Ensure pricing includes full landed cost components such as freight and import duties. Design, implement, and manage pricing models to support bids, tenders, and quoting processes. Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions. Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable. Monitor customer-specific pricing and margin performance, flagging opportunities for improvement. Maintain pricing data integrity within ERP and reporting systems. Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. To Be Considered: Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors. Proven experience managing multiple customers and over 2,000 products Pricing strategies and pricing models is essential Advanced technical expertise in Python, R, SQL for data analysis and automation. Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis. Proficiency in Advanced Excel, including Macros/VBA and Power BI. Demonstrated ability to work with large, complex datasets and translate findings into commercial insights. Excellent collaboration and stakeholder management skills. Familiarity with ERP systems and pricing databases. Preferred - Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field. Further certification in data science, pricing strategy, or analytics tools is desirable For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry

Business Development Manager - Regional Sales Competitive salary + quarterly bonus (OTE 30% of salary) + car or £6,000 car allowance You'll work with a portfolio of accounts that hire powered access machines, identifying opportunities to sell our market leading fleet of machines and value add services to maximise our share of wallet. You'll also identify, nurture and close opportunities for new business with lapsed accounts and new logo customers. You'll have the support of industry leading operational resources, with regular investment in high quality machines and people. As the market leader we can offer progression opportunities to move into key accounts, strategic accounts and beyond to sales management. Many of our senior management team started out as individual contributors with us. About you: - A proven track record of field sales in the construction rental/hire sector. A structured approach to territory sales planning, customer management and managing a sales pipeline via a CRM. Skilled in developing existing relationships AND new business development i.e. cold calling. Able to build strong internal relationships with operational teams in order to support customer needs. Computer literate in MS Excel, Word & PowerPoint. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. With an established workforce which supports an inclusive and diverse organisation, we are deeply committed to equal opportunities for our existing and prospective employees and recognise that our people are our greatest asset.

Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of products tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Senior Procurement Analyst, to be based at their offices in Hemel Hempstead, Hertfordshire . On offer: An exciting opportunity to join a well-respected aerospace materials provider who is experiencing rapid growth due to recent investment. Based at a modern state of the art office and warehouse facility. Salary up to £58K, dependant on skills and experience. Bonus Health Cover 25 Days annual leave, increasing by one day following 3 yrs, 5 yrs and 7yrs of service. Pension scheme. Friday Casual wear. Main Purpose of the Role: Reporting to the Procurement Director, the Senior Procurement Analyst is responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Duties and Responsibilities of the Senior Procurement Analyst: Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking. Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. To Be Considered: Hold a bachelor s degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics gained ideally within an FMCG environment Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements, however other industries will be considered Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry

Customer Account and Sales Manager (Aviation / MRO) Full training provided to become a Sales Manager 60,000 - 65,000 + Progression + Training + Performance Related Bonus + 25 Days + Bank Holidays + Car Allowance + Private Healthcare + Company Technology Package Remote / London Are you a Customer Account Manager, with experience in working in an MRO, looking to join a rapidly growing group that offers a fantastic opportunity with excellent opportunities to build on your sales skillset? Do you have experience in dealing with high net worth individuals and are now looking for a varied role that will see you travelling across the world, and offering a performance related bonus and a car allowance? This company was established over two decades ago, and as of the past five years, a wider group with 200 employees. The group now consists of six facilities across the UK, which offer MRO and FBO services. Focusing on strategic acquisitions, the company are looking to grow their market share further across the UK and Europe. If you are a Customer Account Manager, with experience in the aviation services industry, looking for an exciting opportunity that will see you receive tailored sales training to become a highly skilled Sales Manager, apply today. The Role: Work in a sales team of four others, spearheading the sales aspect of the group Primarily be focused on fostering existing relationships, but also work to onboard new clients Travel across the UK and abroad, visiting client sites Represent the group at trade shows, conferences and exhibitions, working to grow the overall identity of the company Collaborate with marketing teams to support the creation of customer-facing bid documents and proposals Manage the MRO sales pipeline, customer visit schedules, and provide weekly sales activity reports, reporting to the Business Development Manager The Person: Experience in the aviation services industry Experience in being client facing Willingness to travel Job reference: BBBH23273 Key words: Sales, Manager, Business Development, Account Management, Aviation, Services, MRO, FBO, London, Bristol, UK, Travel, Commercial, Private We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Our client is an expanding design business that has recently won several new long term contracts. On the back of this, we're recruiting a Systems Engineer with a complex engineering projects background to be responsible for full system life cycles from defining customer requirements, developing System Specifications, identifying and demonstrating relevant industry standards through to reliability, availability, and maintenance, safety and system disposal. You'll be given the autonomy to progress projects as you see fit managing through a matrix system several design engineers. To suit this role you need to have experience in a tightly regulated industry with exacting regulatory standards (aviation, rail, defence, nuclear, etc.) Systems Engineer - Responsibilities and Stakeholders - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace Sales and Business Development (and Customer) - to correctly and fully define customer requirements and expectations. Project Management - to provide accurate and timely information to support PM activities. Software Team - to ensure a full and accurate two-way flow of information for specification, testing, integration and validation of the software elements of a system. Hardware Team - to ensure a full and accurate two-way flow of information for specification, testing, integration and validation of the hardware elements of a system. Systems Lead Engineer - to take direction from and provide support to Systems Lead to provide full and timely information as required. System Team to work as part of a larger team in progressing projects, assessing information, receiving guidance and providing constructive feedback to junior members. Product Safety Team - to ensure that Product Safety (and hence Product Acceptance) requirements are fully understood and integrated into requirements, costs and plans. Operations Team - to ensure suitable two-way communication with Ops Team to establish cost estimates, manufacturing processes and other relevant requirements to accurately define the System. Systems Engineer - Skills and Abilities - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace An engineering qualification. Experience in a project management or systems engineering role within a highly regulated industry (rail; automotive; defence; aerospace; nuclear). An ability to take a top-down approach to systems design taking account of various methodologies. Inter-personal skills, in particular, the ability to work with staff and customers at all levels and generate positive, open relationships. Systems Engineer, Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace If this role could appeal please do apply now!

Our client, a leading world-class aerospace material supplier, specializing in supplying a comprehensive range of products tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Senior Procurement Analyst, to be based at their offices in Hemel Hempstead, Hertfordshire . On offer: An exciting opportunity to join a well-respected aerospace materials provider who is experiencing rapid growth due to recent investment. Based at a modern state of the art office and warehouse facility. Salary up to £58K, dependant on skills and experience. Bonus Health Cover 25 Days annual leave, increasing by one day following 3 yrs, 5 yrs and 7yrs of service. Pension scheme. Friday Casual wear. Main Purpose of the Role: Reporting to the Procurement Director, the Senior Procurement Analyst is responsible for overseeing the procurement process, managing material requirements planning (MRP), master data, and purchase order approvals. This role involves leveraging Power BI for data analytics, creating reports and dashboards, and managing forecasting processes to ensure optimal inventory levels and supplier relationships. The manager will work with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. Duties and Responsibilities of the Senior Procurement Analyst: Run the MRP process to identify stock replenishment needs and address stock shortages. Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers. Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance. Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment. Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting. Leverage and manage Power BI to design, develop, dataflows, semantic models, and interactive dashboards for procurement analytics and provide actionable insights for procurement and inventory management. Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics. Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards. Oversee quarterly forecast reviews, collaborating with internal and external stakeholders to refine forecasts. Research and implement advanced forecasting techniques (e.g., statistical modelling, machine learning) to improve accuracy and reduce stockouts or overstocking. Build, maintain, and manage relationships with suppliers, ensuring consistent communication and a professional approach to all interactions. Work closely with the procurement team to identify opportunities for process improvements, cost reduction, and business enhancements. Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency. Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements. Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities. To Be Considered: Hold a bachelor s degree in supply chain management, business administration, or a related field is preferred, though equivalent experience will be considered. Demonstrated experience in procurement, material planning, or supply chain analytics gained ideally within an FMCG environment Demonstrated success in managing MRP processes, inventory optimization. Ability to add value and contribute to process and business improvements, however other industries will be considered Computer literacy with advanced proficiency in Microsoft Excel and experience with Power BI or similar data analytics tools, hands-on experience with Power BI, SQL, or Python for data analysis is advantageous. Ability to work in a fast-paced environment with tight deadlines and multiple priorities. For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry

Business Development Manager required for a well-established engineering business that designs and manufactures innovative safety systems for industrial applications. With a strong presence across sectors such as Rail, Transport, Utilities, Aviation, and Construction, this company is entering a new phase of growth and is looking for a commercially minded individual to help drive its national and international expansion. This opportunity is based in Wakefield , meaning that the successful Business Development Manager will be easily able to commute from surrounding towns and cities including Leeds, Huddersfield, Castleford, Halifax, Wakefield and Keighley Key Responsibilities for the Business Development Manager Develop and grow existing customer accounts across the UK Identify and win new business opportunities through proactive outreach Sell a full range of engineered safety products and services Conduct client visits, surveys, and product demonstrations Build strong relationships and deliver tailored solutions Collaborate with internal departments to support project delivery Maintain accurate records using CRM systems Stay informed on market trends and competitor activity What we would like to see from candidates for the Business Development Manager Position Proven experience in B2B Sales or Business Development, ideally within Construction, Engineering, or Industrial sectors Excellent communication and presentation skills Willingness to travel nationally and internationally when required Full UK driving licence What's on Offer for the successful Business Development Manager Competitive salary 35,000 - 38,000 DOE + Commission Generous Car Allowance - 4.200 25 days holiday + bank holidays + Christmas shutdown Company pension scheme Life insurance Paid sick leave Opportunities to support charitable initiatives How to Apply for the position of Business Development Manager To express your interest in this opportunity, please click "Apply Now" and attach your CV. For a confidential discussion, contact Lewis Lynch at E3 Recruitment

REED Engineering & Manufacturing specialise in placing both blue collar and white-collar candidates into both temporary and permanent positions within 'Manufacturing' and 'Engineering' companies across the UK. Recruitment Consultant We are currently looking to recruit a Recruitment Consultant within our busy Sheffield based Engineering & Manufacturing Team. Our Recruitment Consultants work with a variety of clients involved in Design, Manufacture and Service Maintenance across a range of industries including Defence, Aerospace, Pharmaceutical, FMCG, Aviation, Oil & Gas and Electronics etc. Working as an Engineering Recruitment Consultant will require excellent sales and consultancy skills along with the ability to deal with engineering and manufacturing jobseekers and employers. As a Recruitment Consultant you'll be responsible for understanding and matching between companies' recruitment requirements and applicants' job aspirations and be able to manage their expectations. You'll use our market-leading technology to find and manage those staff and will have access to the most comprehensive training, development and support network in the industry. You will run your desk in effect as your own business, so will need to be able to manage both the highs and lows that this will bring. You will need to be pro-active, not afraid of a challenge and enjoy a thriving sales environment! Being able to manage rapidly changing requirements is a must, as is being able to adapt your communication to suit both clients and candidates. What Reed can offer you Unrivalled training through the Reed Recruitment Academy, as well as a Management Academy for our future managers A competitive and transparent development plan for Consultants - promotions and pay rises are based on your performance, meaning you have more control A generous and uncapped bonus package based on performance Rewards for innovation and ideas to improve the way we work Long service awards which include paid sabbaticals 25 days + Stats holiday plus the flexibility to buy 5 days extra holiday, sell and carry holiday over. What Reed can offer you Unrivalled training through the Reed Recruitment Academy, as well as a Management Academy for our future managers A competitive and transparent development plan for Consultant's - promotions and pay rises are based on your performance, meaning you have more control A generous and uncapped bonus package based on performance Rewards for innovation and ideas to improve the way we work Long service awards which include paid sabbaticals 25 days + Stats holiday plus the flexibility to buy 5 days extra holiday, sell and carry holiday over. Modern Offices based in the City Centre 5- and 10-year sabbaticals which allows you up to 8 weeks off fully paid Monthly and quarterly bonus also offered in the role, as well offering a career development framework with regards to progression and salary increase. Access to Marketing support as well as (url removed) to help you succeed in a fast Recruitment Industry As a Recruitment Consultant you will be targeted on both activity (e.g. sales calls and meetings) and financial billings on a weekly and monthly basis and are expected to achieve and exceed the targets agreed.

Are you an experienced Quality Engineer with experience in Aviation? Our client are a leading aerospace business with a focus on innovation, performance and integrity. They are Europe's leading independent overhaul and repair facility for more than 60 years. The company has a solid reputation in the aerospace industry for providing a broad range of services to international and regional airlines, helicopter operators and airframe manufacturers. Quality Engineer Slough Permanent Bonus & Share scheme 25 days holiday, plus bank holidays 9% pension, life assurance Global aerospace business As a Quality Engineer, you will be assisting the Quality Director in the management and control of the Quality System in line with UK CAA Part 145, EASA Part 145, FAA Part 145, EN 9110, EN 9120, & ISO 17025 and Safety Management System requirements. You will be focusing on product quality/safety, supporting quality assurance activities, conducting audits, and managing the organisation's Quality Management System and Safety Management System. Additionally, you will collaborate with cross-functional teams to ensure compliance with industry standards and customer requirements. Main Responsibilities Management of the Technical Library including:• Monthly review of technical data issued by the major supported OEMs.• Auditing of OEM technical data including CMMs, IPCs, service bulletins, service letters and other associated documents to ensure that they remain current.• Obtaining OEM technical data when required via review, audit or requested by the workshop or Sales Team.• Controlling technical data within the Organisation's ERP system & technical libraryWarranty Investigations:• Assessing the validity of units received against warranty claims, based on previous handling & other factors.• Providing the customer with the necessary information to qualify reasons for acceptance or rejection of their warranty claim.Auditing:• Manage the Organisation's internal audit plan, covering product, process & safety audits.• Carry out audits against the regulations & standards held by the organization: CAA/EASA/FAA Part 145, EN 9110, EN 9120 & ISO 17025.• Manage audit findings to closure with the owner of the finding/s.• Verify the effectiveness of implemented corrective actions.• Support external audits carried out by airworthiness authorities, certification bodies & customers.• Manage external audit findings to closure, including liaison with the external auditor & the provision of evidence to verify effective closure. Corrective Actions: • Raise corrective actions requirements resulting from customer feedback or supplied nonconforming product.• Define the corrective actions in conjunction with the relevant manager• Manage the corrective actions to closure with the owner of the corrective action/s.• Verify the effectiveness of implemented corrective actions. Vendor Management: • Manage the Organisation's approved vendors list, including the approval of new vendors & the removal of underperforming vendors.• Manage nonconforming product & any resulting corrective actions requested from the vendor.• Manage KPIs related to vendor performance. Quality Engineer Position Requirements: • Certified QMS/Airworthiness auditor.• Experience in MRO (Maintenance, Repair and Overhaul) within the aviation industry.• A minimum of 3 years' experience in quality engineering or a related role.• Previous experience with quality management systems (e.g., ISO 9001, Six Sigma) and tools (e.g., FMEA, SPC) is desirable.• Strong analytical skills and high attention to detail.• Excellent communication and interpersonal skills. Benefits: • Equipsme - medical expenses insurance scheme providing cover for you.• Holidays - 25 Days + Bank Holidays.• On-site parking.• Death in Service Benefit - Payable at four times your annual salary.• Group Personal Pension Plan• Perkbox after successful completion of your probation.