Service Advisor

Service Advisor - Watford -
Basic Salary - £32,000 -
OTE - £40,000 -
Great Benefits Package -

Our client, a busy franchised main dealership in Watford has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities

As a Service Advisor your responsibilities will include:

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

• 12 months Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements:

• Franchised Dealership Experience
• Kerridge or Pinnacle Expereince

Remuneration & Benefits

• Basic Salary of £28,000 - £32,000 DOE
• On Target Earnings of £40,000
• Great Benefits Package

Working Hours

• Monday to Friday 8am - 6pm
• Saturday Mornings on a Rota