2744 jobs found

Head of Enterprise and Operational Risk Location: Croydon office location with hybrid working Salary: £94,000 to £105,000 per annum plus Civil Service Pension Contract Type: Permanent Position type: Full Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide. We are seeking a senior risk leader to join us as the Head of Enterprise and Operational Risk. This pivotal role is responsible for the PPF's enterprise risk management framework and for overseeing operational and resilience risk across the organisation. The Head of Enterprise and Operational Risk will lead the continuous improvement of the enterprise risk management framework, oversee compliance with relevant regulatory and industry standards, and deliver high-quality risk insights for executive teams, risk committees and the Board. The postholder will provide independent second-line oversight, challenge and assurance across operational and resilience risks, making sure that risks to the organisation's strategic objectives, financial sustainability, operations and reputation are identified, assessed, managed and reported in a coherent, transparent and proportionate way. A key part of the role is to foster and support an open and constructive risk culture where risks and issues are surfaced early, challenge is encouraged and risk thinking is embedded throughout the organisation. The successful candidate will bring significant senior-level experience in operational risk or a closely related discipline, typically gained within the financial services sector. They will have a proven track record in designing, implementing and embedding risk management frameworks. Extensive experience in risk governance and presenting to senior leadership and Boards is essential, as is a history of leading and developing highly effective risk teams. We are looking for a strategic, influential and collaborative leader with excellent communication skills and the ability to build strong relationships across all levels of the organisation. The ideal candidate will bring balanced professional judgement, a constructive approach to challenge and a commitment to promoting a strong, open and forward-thinking risk culture. Sound like you? Apply now. In return for your skills, experience and commitment we'll give you a challenging role within a business where you'll get the support you need to develop your career. We'll also give you lots of opportunities for personal development and skills training. Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras. We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. No agencies please

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Chef , we are looking for someone who: Has strong knowledge of food safety and h ealth and s afety regulations . A"self-motivated individual who takes pride in producing great quality food. Happy to work individually as well as part of a team. Passionate about customer service Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Chef , we are looking for someone who: Has strong knowledge of food safety and h ealth and s afety regulations . A"self-motivated individual who takes pride in producing great quality food. Happy to work individually as well as part of a team. Passionate about customer service Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Salary from £35,350 + Up to 5% Bonus Fixed Term Contract 6-Months, available on a full time or part time basis (minimum of 25 hours per week) Hybrid Working Based at our offices in Thorpe Park, Leeds Make your mark in a fast?paced, people?focused recruitment role We have a 6?month fixed?term opportunity to join our Recruitment Team at Northern Gas Networks (NGN) as a Recruitment Advisor . You will be supporting the delivery of end?to?end recruitment activity, including vacancy approvals, advertising, attraction and sourcing, selection support and onboarding. You will contribute to ensuring both candidates and hiring managers receive a high?quality and consistent experience throughout the recruitment process. The role offers a varied workload, supporting recruitment across both operational roles and head office functions. You will work in partnership with hiring managers and the wider recruitment team, providing advice and practical support to help ensure recruitment activity is well planned and delivered to a high standard. In this role you will Advertise vacancies internally and externally, creating engaging adverts aligned to the NGN brand and designed to attract a diverse range of applicants Support hiring managers throughout the recruitment process, including vacancy briefings, advice on attraction routes, shortlisting support and use of the applicant tracking system Champion equality, diversity and inclusion by responding to individual applicant needs and supporting reasonable adjustments where required Carry out telephone screening or interviews in line with role requirements Coordinate interview scheduling and rescheduling in a prompt, organised and responsive manner Work closely with HR, Training and wider teams to support a smooth and positive onboarding experience Support ongoing recruitment?related projects and improvement initiatives, contributing to process reviews and service enhancements Maintain a strong focus on delivering a positive, engaging candidate experience at every stage of the recruitment journey We are looking for Proven experience working in a recruitment or resourcing role, either in?house or within an agency environment Strong written and verbal communication skills, with confidence engaging candidates and stakeholders by phone and email Ability to manage a busy workload, juggling multiple priorities and recruitment activities at pace Highly organised, with the ability to plan ahead, manage competing deadlines and maintain accuracy under pressure A proactive self?starter who can work independently and provide a high level of customer service with minimal supervision Comfortable adapting quickly and building effective working relationships with a wide range of stakeholders Experience working within structured recruitment processes and systems, with minimal training required We encourage early applications, as the vacancy may close before the advertised deadline once we have received enough suitable candidates Why join NGN? Salary from £35,350 per annum Annual bonus of up to 5% , recognising your contribution and performance 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Ethnic Minority/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the beginning of April . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)

Complaints OfficerPermanent, Full-timeHybrid - 3 days at our Derby office, 2 days working from home Up to £32,000 plus benefits About the role Our Complaints team plays a key role in ensuring Mortgage Advice Bureau (MAB) delivers fair, timely and effective complaint resolution in line with FCA requirements and our commitment to strong customer outcomes. You'll take responsibility for each case from start to finish, applying sound judgement, clear communication and a consistently customer-centred approach. The role involves working closely with advisers, AR firms, product providers and colleagues across the business. You'll bring people together to understand the full picture, share insight and help resolve issues efficiently, while also contributing to improvements that strengthen our processes and prevent future detriment. As our environment evolves, you'll be comfortable adapting, learning and looking for better ways to work and embrace new technologies. What you'll be doing Recording and maintaining complaint information accurately, ensuring details are complete, reliable and easy to follow. Managing complaints through the full investigation lifecycle in line with FCA DISP rules and internal procedures. Gathering and reviewing evidence from advisers, AR firms, product providers and other third parties to build a balanced understanding of each case. Reviewing customer files and documentation to establish the facts and assess complaints objectively. Recommending fair, consistent and evidence-based outcomes that support good customer outcomes under Consumer Duty. Drafting clear, professional and empathetic written responses, including final response letters. Working collaboratively with advisers, AR firms and internal teams to progress cases efficiently and transparently. Supporting the handling of FOS-referred complaints, preparing case files and responding to information requests. Liaising with PI insurers or brokers where complaints may present potential financial exposure. Identifying trends, themes and root causes across complaints to support improvements in processes, controls and customer experience. Contributing to complaints MI and escalating emerging risks or significant issues. What you'll bring Experience in root cause analysis complaints handling. Background in financial services, ideally mortgages or insurance. Preferably CeMAP qualified. Strong understanding of FCA complaint-handling requirements. Awareness of Consumer Duty and its focus on good customer outcomes. Excellent written communication skills, with the ability to produce clear, professional and empathetic correspondence. High attention to detail and the ability to analyse complex information. Confidence managing multiple cases while maintaining fairness, balance and a strong focus on the customer. Strong communication skills when working with advisers, AR firms and internal stakeholders. A collaborative approach, with the ability to build constructive relationships and support shared goals. A proactive, organised mindset, taking responsibility for progressing work and maintaining high standards. Comfort using Microsoft Office and internal systems, and an openness to using digital tools to support investigations and reporting. A willingness to adapt, learn and contribute to improving how we work as the business and regulatory landscape evolves. Recruitment Process 1st stage: Teams interview with our hiring manager 2nd stage: Face to face interview at our Derby office with our hiring team - this will involve a task What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact . Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

Legal Finance Manager (Law Firm / COFA Opportunity) MUST BE FROM THE LEGAL INDUSTRY Location: Office-based with hybrid flexibility (1 day from home after probation) Hours: 9:00am - 5:00pm (flexibility available) Role Overview An established and growing law firm is seeking an experienced Legal Finance & Practice Manager / Head of Finance to lead the firm's accounts function and oversee financial compliance. The successful candidate will ensure full compliance with the Solicitors Accounts Rules (SAR) while managing the firm's finance operations and supporting wider practice management. Key Responsibilities Ensure full compliance with Solicitors Accounts Rules (SRA) and all financial regulatory requirements. Oversee the firm's finance and accounts operations , acting as Head of Finance . Conduct regular team check-ins and performance management . Prepare monthly management accounts and financial reporting for leadership. Complete monthly SRA client and office account reconciliations . Manage daily banking operations , including payments and reconciliations. Maintain and manage all firm bank accounts . Administer and reconcile petty cash . Prepare and support VAT submissions . Process payments and nominal ledger postings . Implement and oversee credit control procedures . Key Requirements Strong experience in Legal Finance Management within a law firm . Extensive knowledge of Solicitors Accounts Rules (SAR) . Experience managing or supervising a legal accounts team . Strong understanding of the COFA role and regulatory compliance responsibilities . Knowledge of property transactions , including completion statements, completion packs, KYC, AML, and risk compliance. Experience or familiarity with Legal Aid Agency accounting processes (desirable). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Chef , we are looking for someone who: Has strong knowledge of food safety and h ealth and s afety regulations . A"self-motivated individual who takes pride in producing great quality food. Happy to work individually as well as part of a team. Passionate about customer service Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Weekend PDI Technician 38,640 - 40,640 Wednesday-Sunday or Thursday-Monday Modern Workshop Tired of bonus pressure, targets, and customer-facing stress? This is a role where you can focus purely on what you do best - working on vehicles in a clean, well-equipped, and professional environment. Join a forward-thinking automotive group that's investing heavily in its people, facilities, and future. What You'll Get 38,640 - 40,640 salary - paid consistently, no bonus pressure Choice of shift pattern: Wednesday-Sunday or Thursday-Monday Midweek days off for better work-life balance Zero customer interaction - 100% workshop-based Full package: PAYE, pension, holiday pay & uniform Ongoing training and development across multiple brands Long-term security with a growing, stable employer Your Day-to-Day Complete pre-delivery inspections (PDI) to a high standard Carry out stock and vehicle checks Perform forecourt safety inspections Handle on-site breakdowns quickly and effectively Final vehicle checks ahead of test drives and handover Work across a variety of makes and models using modern tools Why This Role Stands Out No targets. No upselling. No pressure. A well-organised, professional workshop environment Supportive team culture where people stay long-term Real opportunity to progress within a growing group If you're looking for a stable, well-paid role where you can just get on with the job - this is it.

Our client is a progressive, Legal 500 recognised law firm seeking an experienced Private Wealth Solicitor (5+ PQE) to join its growing and highly regarded team. This is an exceptional opportunity for a technically strong private client specialist looking to take the next step within a supportive and forward-thinking environment. The firm offers an outstanding benefits package, including flexible working with a 3 days home/2 days office hybrid model, and is open to both full-time and part-time professionals. Flexibility and work-life balance are genuinely embedded in the culture. The Private Wealth team is open, collaborative and well-resourced, comprising five fee earners (including a Head of Department/Partner) and four dedicated support staff. The department delivers comprehensive wealth and succession planning services tailored to each client's unique needs. From drafting wills and establishing trusts to advising on sophisticated tax planning and asset protection strategies, the team ensures clients' financial legacies are preserved for future generations. Our client provides detailed, personalised advice to help individuals and families navigate the complexities of succession planning. This includes drafting and reviewing wills, inheritance tax planning, estate administration, and ensuring assets are distributed in accordance with clients' wishes. The department's approach is holistic - seamlessly integrating legal and financial considerations to give clients clarity, confidence and peace of mind. The successful candidate will have strong experience advising on all aspects of wills, probate, estate administration and trusts. Knowledge of deputyship and Court of Protection matters would be advantageous, though not essential. The role offers exposure to a high-quality and varied client base, including high-net-worth individuals and business owners. The ideal candidate will be a proactive and collaborative team player, capable of managing their own caseload while contributing positively to the wider team. There is real scope to develop client relationships and play a meaningful role in the continued growth of the department. Our client's goal is simple: to exceed expectations - every client, every time. People are at the heart of everything they do. The firm goes the extra mile for its clients and is equally committed to supporting its people in achieving their career ambitions while genuinely enjoying their work. The environment is friendly, inclusive, high-performing and refreshingly flexible. The leadership team is collaborative and innovative, operating with a "firm-first" mentality that fosters unity and shared success. The culture is distinctive: ambitious yet supportive, hardworking yet celebratory. Successes - from landmark cases to major transactions - are recognised and enjoyed. It is a firm where people are encouraged to love what they do and have fun whilst doing it. The firm is also proud to have achieved BCorp certification, reflecting its commitment to high standards of social and environmental performance, accountability and transparency. This is a compelling opportunity for a Private Wealth Solicitor seeking high-quality work, flexibility, and a genuinely positive culture within a Legal 500-recognised practice.

Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Customer Support Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Customer Support Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Customer Support Advisor? 26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Administrative Assistant - City Centre, Newcastle Temp Ongoing Full-Time or Part-Time (30-37.5 hours/week) Immediate Start Office Angels is recruiting on behalf of a client in Newcastle city centre for an Administrative Assistant to provide vital administrative support to the in-house legal team. This role is ideal for someone organised, proactive, and self-motivated, capable of supporting a busy legal function while ensuring smooth day-to-day operations. You will report directly to the Head of Legal and play a key role in keeping the legal team organised and efficient. Key Responsibilities Provide administrative support to the legal department, including filing, scanning, photocopying, typing, document drafting and formatting, and managing legal files Organise schedules, appointments, and deadlines for the legal team to ensure timely completion of tasks Assist with preparation and organisation of legal correspondence and documentation Liaise professionally with colleagues across the business and with external advisers Handle incoming calls, emails, and enquiries, ensuring the legal team can respond promptly Support Companies House filings and other compliance-related administration under guidance from the legal team Assist with data protection compliance, including preparing data protection impact assessments and handling data subject requests (with support from the legal team) Depending on experience, provide administrative input for legal contract reviews and company governance processes Candidate Requirements Excellent planning, organisation, and time management skills with the ability to prioritise tasks Strong written and verbal communication skills Ability to adapt and re prioritise to meet the needs of the legal department Ability to work efficiently under pressure to meet deadlines Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Previous experience supporting a legal team/function is advantageous but not essential A keen interest in law is advantageous but not essential Audio typing of dictations and legal notes is advantageous but not essential What's on Offer Temp ongoing role with full-time or part-time hours (30-37.5 hours/week) Immediate start in a city centre location Opportunity to gain hands-on experience supporting a professional in-house legal team Benefits Weekly pay during temporary contract 28 days annual leave (accrued, inclusive of bank holidays) Pension scheme with employer contributions Eye-care vouchers and high-street discount schemes Access to professional development and training opportunities Supportive and collaborative working environment If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive, DOE Contract : Full-Time, Permanent - 37.5 hours per week (Monday-Friday) Benefits : Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme, On site parking, 23 days holiday plus Statutory About the Role We are looking for a proactive and customer-focused Customer Journey Manager to join our Sales & Marketing team. In this role, you will be responsible for overseeing and continuously improving the end-to-end customer experience, ensuring that every interaction reflects our commitment to exceptional service. You will act as the first point of contact for escalated customer complaints, monitor feedback across multiple channels, and work collaboratively across departments to identify opportunities to enhance the customer journey. This is a key position within the business, ensuring that customer insights drive improvements across operations, service delivery and training. Our Mission Our purpose is to change people s lives by improving their mobility, through understanding customer needs and providing the most appropriate solutions. By delivering real value to our customers, we aim to build a profitable and sustainable business while maintaining the highest standards of service and care. Key Responsibilities Customer Experience & Journey Management • Monitor and develop the external customer journey process, ensuring clear ownership of each stage • Identify opportunities to improve the customer experience across all touchpoints • Work with internal teams to ensure consistent service standards are maintained • Develop improved methods of measuring customer satisfaction across the customer journey Customer Feedback & Escalations • Act as the first point of contact for escalated customer complaints • Record, monitor and report on Customer Related Issues (CRIs) • Carry out customer feedback calls following installations for both Retail and Motability customer • Analyse feedback to identify trends and drive service improvements Reviews & Online Reputation • Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google • Monitor and manage online feedback to support continuous improvement Cross-Department Collaboration • Work closely with the Quality Manager to identify service issues and implement improvements • Collaborate with the Field Product Assessment and Business Development teams • Share customer insights with internal stakeholders to support operational improvements Training & Development • Provide training, coaching and mentoring where required to improve service delivery • Lead disability awareness training across the organisation in partnership with charity partners • Identify training needs across the customer journey touchpoints Reporting & Performance Monitoring • Record and analyse customer service data and performance metrics • Provide monthly and quarterly reports to the Head of Sales & Marketing • Use insights and performance data to drive improvements and support business growth What We re Looking For We are seeking someone with strong emotional intelligence, a genuine passion for delivering exceptional customer service and ideally previous experience within a similar sector. Essential Skills & Experience • Strong interpersonal skills and the ability to manage sensitive or complex customer situations • Excellent communication skills (written, verbal and presentation) • Ability to analyse feedback and identify service improvement opportunities • Strong organisational skills and ability to manage your own workload • High level of emotional intelligence and empathy • Proficiency with Microsoft Office and IT systems Personal Attributes • Customer-focused with a proactive mindset • Confident communicator with the ability to influence and support colleagues • Collaborative and supportive team player • Strong attention to detail and problem-solving ability Our Values We are proud to work in a culture that reflects the following values: • Innovation Driven Always open to new ideas and better ways of working • Service Deliver exceptional service with a proactive, solutions-focused mindset • Ethical & Fair Do the right thing in the right way • Brave Challenge thinking and drive meaningful change • Inspired Motivate others and create new ways of working • Empowered Encourage responsible decision-making and ownership • Ambitious Support growth and development for everyone • Advocates Be a company customers, partners and employees are proud to be part of Why Join Us? This role offers the opportunity to play a central role in shaping the customer experience within a purpose-driven organisation committed to improving people s lives through mobility solutions. You ll work closely with multiple departments, helping to ensure our customers receive the highest level of service and support at every stage of their journey. No agencies please.

Customer Advisor (Contact Centre) Maidenhead Hybrid - 4 Days in the office Up to 35,000 + bonus (OTE 55,000) We're looking for a driven, personable Customer Advisor who's passionate about delivering exceptional, customer-first service while achieving commercial results. This is a rewarding opportunity for a commercially minded individual who thrives in a sales environment and genuinely enjoys supporting customers through challenging situations. You'll work towards ambitious targets, but never at the expense of outstanding service. If you have strong people skills, commercial awareness, and the initiative to make a real difference, we'd love to hear from you. What you'll be doing: Guiding customers clearly and confidently through policies and procedures Building strong rapport and trust, helping customers navigate difficult circumstances with care and empathy Working closely with internal teams to deliver tailored solutions and ensure excellent customer outcomes Driving performance by working cross-functionally to meet and exceed KPIs Ensuring all compliance requirements and internal standards are consistently met Promoting ethical, customer-first sales behaviours Leading by example, motivating and energising colleagues to deliver excellence About you: Proven experience in a sales-driven environment Self-motivated and confident working independently Strong communication, influencing, and relationship-building skills Comfortable working within a compliance-driven setting Adaptable, resilient, and confident in times of change Experience coaching or supporting others is a plus What's in it for you: Competitive base salary Generous performance-related bonus (OTE 55,000) Life assurance Hybrid working Fantastic company culture A wide range of additional company benefits This is a fantastic opportunity for a motivated Customer Advisor to make a genuine positive impact in a high-performing team. The role is ideal for candidates with experience in sales, telecoms, insurance, or retail financial services . If you're ready for your next challenge and want a role where customers truly come first, we'd love to hear from you. BH35375

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Chef , we are looking for someone who: Has strong knowledge of food safety and h ealth and s afety regulations . A"self-motivated individual who takes pride in producing great quality food. Happy to work individually as well as part of a team. Passionate about customer service Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

HR Apprentice The role: We have a fantastic opportunity for a HR Apprentice to join our small, friendly HR Team, to be based at our Head Office in Gosport, with some WFH available. This is a newly created hands-on role, and will provide coordination and administration support for our Competence Management, and Human Resources Team. Over time this role will migrate to solely supporting and working within the Competence Management Team. The role also requires the ability to maintain a high level of confidentiality at all times, compliance with GDPR requirements, and have a good understanding of financial data. This position is ideal for someone who wants to develop a career in HR / Learning & Development, with a good understanding of Human Resources, whilst working towards a CIPD Level 3 Foundation Certificate, in People Practice Apprenticeship. There is a requirement to be able to travel for business, therefore a full (preferably clean) driving licence is highly desirable. If the successful post holder does not have a driving licence yet, they will need to be committed to obtaining a full UK driving licence by the end of their apprenticeship course. Responsibilities: Reporting to and undertake all general administrative duties as requested by the Competence Assurance Manager, including but not limited to: Arrange Travel arrangements when required for the Human Resources Team, apprentices and OFDs Loch Ewe and Campbeltown, as well as covering when our travel administrators are absent or workload is high. Manage meeting and training rooms when required. Raise Purchase Quotes. Update and Maintain Training Records within Cascade, our HR system. Progress and coordinate Training Requests when requested through to arranging courses in line with the Competency Management System. Where necessary, diary management, training arrangements, organising training itineraries, organising internal and external training events. Manages and produces training reports and forecasts when required. Be the main OPA contact around e-learning and induction requests. Create, monitor, and update training schedules within Cascade. Distributes associated certificates when received from training providers. Scans certificates into individuals training records within Cascade as evidence of training undertaken. To provide general HR & Administrative support. Update and maintain database (SharePoint) for Position Profiles and Job Descriptions Updated Cascade with any HR related requests, help manage the Task List function and progress chase the relevant actions. Where required assist the Recruitment Advisor, setting up interviews and issuing relevant correspondence as necessary within the Applicant Tracking System. Administer HR-related documentation, such as offer letters and contracts of employment, and change letters as necessary. Maintain HR systems and files to ensure they are readily accessible. Coordinate induction for all the new starters. Check, respond and action e-mails in Human Resources mailbox, escalating as required. Administer the sickness/absence/holidays highlighting any issues to the appropriate manager in a timely manner and in accordance with the Agency policies and procedures. Raise and action, obtaining input or referring actions to the HRM, for starters and leavers; as part of the Onboarding process within the Applicant Tracking System and departure processes within the HR System. Assist with absence management processes, tracking, and reporting. Help organise employee engagement activities as necessary. Ensure there are written procedures available for all routine tasks, ensure all documents are updated as required. The candidate: This is an entry level role open to candidates of all ages, and we would particularly welcome applications from school leavers or university graduates with strong A-Levels. Previous Human Resources experience is advantageous but not essential, however you will need to have a willingness to grow and develop within the Competency Management Team (Human Resources), and take on increasing responsibilities over time. The role will require excellent interpersonal and communication skills, both written and oral, together with well developed administrative, numerical, analytical, and organisational skills, with a strong working knowledge of MS Office packages, including word and excel.

Solicitor Residential Conveyancer Our client a multi- office law firm hasn t let the grass grow under their feet, forward-thinking and progressive providing a first class service to people and businesses throughout Essex. Our client is recruiting for an experienced Residential Solicitor to head up their Residential Conveyancing team based in Hornchurch. The successful candidate will be managing their own caseload of approximately 30 - 35 new files per month from the outset. self-motivated with a commitment to delivering excellent service. This is a wonderful opportunity to join a strong department and have an active hand in the development and expansion of the team. The prime role of a Fee Earner is to advise and assist clients in pursuit of their best interests and in comprehensive support and assistance to the Residential Property team. The Role To generate fee income by taking responsibility for the conduct of conveyancing cases on behalf of clients. To assist other members of the firm on subjects of expertise. Advise and assist clients on legal matters relating to those areas of expertise in Conveyancing. Supervise secretarial and other support staff assigned to carry out support tasks in the Property Department. You will handle sales and purchases of leasehold, freehold, transfer of equity and new build property matters Develop and maintain relationships with clients and with other professional contacts. Keep abreast of developments in the law in related subjects as necessary, taking responsibility for self-development and ensuring CPD is observed. To co-operate with other team members and other members of the firm and the legal community as a whole to further the maintenance of high quality professional service for clients and the community. To ensure firm s procedures are followed when recording time and managing the billing process. The Candidate Required qualifications, skills and experience A Minimum of 3 years Plus experience in Residential Property environment. Our client will consider Licenced Conveyancers or Legal Executives You will possess the ability to communicate effectively with individuals at all levels. Must be able to impart key information in a manner which is easily understood. Self-motivated, organised with the ability to prioritise and manage own workload. Ability to work effectively and efficiently under pressure. Proactive thinker A willingness to be involved in marketing and business development Benefits 22 days annual leave, plus Bank Holidays , plus Christmas closure Two well being days Pension Performance related bonus Friendly working office environment Hours Monday to Thursday 9am- 6.00pm Friday 9am -5.30pm although there is some flexibility with hours Apply Now If you feel this is the right opportunity for you, Contact Julie Sheridan at JS Legal Recruitment Ltd, quoting reference JSL2360 OR email now your cv or call for a confidential discussion . For more information on other vacancies JS Legal recruitment Ltd are handling please visit our website. All successful applications will be responded to within 7 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Chef to join our team! You'll learn new skills, work with great people and be an integral part of our food development journey . We use quality ingredients from approved suppliers and locally sourced where possible. We'll also listen to you and let you share ideas for menu additions which you feel would work in our clubs through our Chef Forums. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Chef , we are looking for someone who: Has strong knowledge of food safety and h ealth and s afety regulations . A"self-motivated individual who takes pride in producing great quality food. Happy to work individually as well as part of a team. Passionate about customer service Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

My client is currently looking for a Finance Assistant to join their firm in Blackpool. Role Responsibilities Review and oversight of predominantly quarterly client fee process Calculate manual fees in relation to account opening, closing, rate changes and various corrections Oversee fee set up performed by client services Monitor and process general fee related CRM requests and queries received in Fees Inbox Liaise with front and back office in matters relating to fees. Perform static data checks ahead of fee runs to rectify any issues Perform monthly payment run Produce monthly fee statements Calculation of manual fees Review and amendment of certain static data Liaise with external clients address queries and requests Lead or assist with any fee related initiatives Assist with Avaloq testing and development Identify fee process automation and improvement opportunities and assist with their implementation Regular review of Finance fee procedures Extensive Benefits Package Includes: Pension: Up to 7.5% employer matching (4.5% employee minimum contribution) Private Medical Insurance: Cover for employee, spouse/partner, and children via Vitality from day one Medical Cash Plan: Dental, eye care, physiotherapy, and more via Simply Health Life Assurance: 4x annual salary (from start date) 25 days holiday, increasing with tenure (+ bank holidays) Share Incentive Plan: Company matched shares (after 6 months) Electric Car Scheme, Cycle to Work, and Interest-Free Season Ticket Loan Enhanced Maternity & Paternity Leave Wellness Days, flu jabs, eye care vouchers Microsoft Office for home use Discounts on the company's own investment services If you're detail-oriented, motivated to grow, and excited about joining a company that invests in its people, this could be the perfect next step for you. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.