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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? 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Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan

Customer Success Manager - Retail / SaaS CDI London About us Join OneStock: let's shape the future of retail together! Who are we? OneStock is a French software company and the European leader in order management system (OMS) solutions. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences. With over 12 million orders managed annually and 10,000 stores equipped worldwide (Jules, LVMH, Petit Bateau, ba&sh ), we are dedicated to pushing the boundaries of retail tech. Operating in France, the UK, Italy, Germany, and now the United States, we're driven by bold ambitions and strong values: Agility Care Excellence Why join us? Working at OneStock means: Contributing to innovative projects tackling the challenges of modern retail. Thriving in a human-scale environment (150 employees) where your ideas matter. Enjoying a supportive company culture, filled with fun moments (afterworks, yoga, sports, etc.). Benefiting from transparent communication and a flexible work environment (remote work, adjustable schedules). Job description: The role of CSM : As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. We expect you to: Support: OneStock customers in the use and adoption of the software Build loyalty: by providing our customers with support and a high level of satisfaction Upsell/Cross-sell: identify new customer needs and offer complementary solutions Being the voice of the customer from within by listening to their needs and expectations and relaying them to other sales, marketing, implementation, expertise, development, product and support teams. To achieve these objectives, your missions would be to : Plan, prepare and conduct regular meetings with clients Make demos of existing modules and extensions or new software features Travel and meet our customers Write SOWs and estimates for upsells/cross-sales Stay informed about current customer requests and monitor their progress Update current customer data in CRM Identifying development opportunities: new contacts, subcontractors, additional modules, new countries, extensions, etc. Participate in the continuous improvement of the CSM team's tools, methods and processes Be proactive in contract renewals Collect and transmit regular feedback from our customers to enable our internal teams to continually improve Share our clients' success stories with the marketing team and encourage our clients to participate in different actions (case studies, testimonials, etc.) Profile: What we are looking for : You are passionate about customer support and satisfaction, and you want to help transform the retail sector. You also: Have 3-4 years experience as a CSM in BtoB, in a tech/SaaS environment Work effectively with diverse teams and people (Sales, Product, Marketing ) Are proactive in identifying expansion opportunities Have excellent communication and organisational skills Speak English fluently And as a bonus: You haveexperience in retail Fluent in French, German, Italian What we offer: A competitive package: fixed salary, bonuses based on individual and team objectives. Benefits and flexibility: meal vouchers, a generous remote work policy, flexible paid time off, additional days off (RTT) Ergonomic equipment: PC, dual screens, mouse, headset everything you need to work comfortably. Professional development: an HR team dedicated to ensuring the growth and well-being of OneStockers. An inclusive company culture that values diversity and encourages every talent to thrive. Recruitment process: At OneStock, we value your time and commitment. Our process is simple: HR interview to assess your alignment with our values and your motivation. Interview with your future manager to evaluate your technical skills and fit for the role. Technical test to analyse your expertise and ability to solve complex problems. Final interview to assess your potential to grow and succeed within the team and the company. We're waiting for you! Apply now and become a key player in transforming retail.

Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI Role: R on proactive account management, user training, and platform engagement; A on onboarding, account health, renewal success and adoption; C/I with Sales, Product, and Creative. Delegation Readiness Level: Target = Level 3 - 4 At Phyron AI, we are revolutionising the car buying experience with cutting-edge AI video solutions. Imagine personalised, immersive car tours that captivate potential buyers and drive dealerships towards record sales. We're conquering the global automotive software market (think 30 countries and counting!). We're not just building AI; we're building the future of auto retail. Role Purpose The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through to adoption, engagement and renewal, the CSM ensures our customers unlock maximum value from Phyron's solutions. This role is all about relationships, results, and retention. You'll be on the front line with our clients, acting as their day-to-day contact and internal advocate. You'll partner closely with Sales, Creative, Product and Support to ensure that customer expectations are met, exceeded, and continuously evolving with their business needs. A requirement for this role is to speak English, French and Italian. (Spanish would be preferable too but not essential) Core Responsibilities Lead onboarding for new clients, ensuring timely, smooth, and high-quality activation Deliver proactive account management, ensuring clients are engaged, satisfied, and achieving their goals Drive feature adoption and usage through training, nudges and 1:1 support Monitor account health, usage, feedback, and satisfaction levels (CSAT/NPS) Own renewals and work cross-functionally to reduce churn risk Collaborate with the Product team to surface customer feedback and prioritise improvements Support campaign launches in collaboration with Creative and CX Track key metrics and report on account success regularly to internal stakeholders Skills & Experience Required 3+ years in a Customer Success, Account Management or Client Services role within a SaaS or tech environment Excellent communication and relationship-building skills Strong project management and organisational skills Comfortable working with product data, CRM tools (like Salesforce), and dashboards Able to manage multiple accounts with varying needs and priorities Proactive, curious, and empathetic with a customer-first mindset Short-Term Focus Build trusted relationships with key clients, especially new onboardings Identify gaps in onboarding flows and develop repeatable best practices Improve usage and engagement rates across a portfolio of strategic accounts Flag and resolve churn risks early Expected Impact Customers feel supported, confident and clear on how to use Phyron's platform to its full potential Retention and renewal rates increase due to improved customer outcomes Internal teams gain better visibility on client sentiment and feedback Reduced reactive support due to stronger onboarding and proactive management Behavioural & Leadership Competencies Customer obsessed - balances empathy with commercial awareness Highly accountable with a proactive mindset Strong communicator and listener Thrives in a fast-paced, scale-up environment Autonomy & Decision-Making Scope Expected Delegation Level: Level 3 - 4 Manages day-to-day customer interactions and success plans Escalates for high-risk renewals or strategic account issues Suggests improvements and iterates onboarding and engagement processes with CX and Product teams Here's what we have to offer: Growth: We're a rapidly growing company, and you'll have the opportunity to grow and develop your skills alongside us. Support: We're a supportive and collaborative team, and you'll have the resources and guidance you need to succeed. Development: We invest in your professional development with opportunities for training, mentorship, and career advancement. Impact: You'll get to work on cutting-edge AI projects with a team of brilliant minds, making a real difference. Rewards & Benefits: Enjoy competitive compensation, comprehensive benefits and generous paid time off, including a birthday day off! Work-Life Balance: We value your well-being and offer flexible work arrangements to help you achieve a healthy work-life balance.

Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

We're looking for a Senior Manager, Sustainable Procurement join us in London, United Kingdom The Sustainable Procurement Senior Manager, within Liberty Blume Procurement Services (LBPS), will play a pivotal role in the delivery of sustainable procurement across our suppliers within LBPS and for our customers. This position is suited to an individual who can collaborate with LBPS teams, suppliers, and customers to embed sustainability practices throughout the supply chain. The successful candidate will help build a culture of resilience and sustainability, ensuring compliance with relevant sustainability standards. The ideal candidate will be hard working, motivated, and have a clear passion for sustainable procurement. Prior experience in sustainability and the risk landscape is desired. We are looking for someone who also has an interest in and understanding of the evolving procure tech landscape and its potential to further enable the resilient and sustainable supply chain agenda. Key Accountabilities Sustainable Procurement Practices: Deliver market intelligence and showcase best in class examples to identify opportunities for embedding sustainable practices across LBPS sourcing strategies, supplier evaluation, supplier monitoring and contractual negotiations. Sustainable Procurement Documentation: Design, manage, and continuously update procurement documentation to support source to contract processes, sustainability goals, and best practices, including strategies, policies, and training materials. For example, Due Diligence Policy; Responsible Supplier Code of Conduct; Sustainability Schedule; Sustainability RFP Questionnaire; Category Management Handbooks; Contract Clause Library. Sustainability Impact Assessments: Support sustainability impact assessments of suppliers, including reviewing and scoring of supplier screening and RFP responses and scoring against a set criterion. Lead and coordinate the annual EcoVadis sustainability assessment campaign, ensuring timely supplier engagement, accurate data submission, and regular progress reporting to customer stakeholders to drive supplier insight, maintain or improve company wide ratings and support strategic procurement objectives. This includes leading supplier engagement via the Corrective Action Plan functionality. Supplier Engagement and Ongoing Monitoring: Collaborate with suppliers to enhance sustainability performance through targeted initiatives-including audits, carbon reduction and engagement programmes-while leading stakeholder engagement, tracking KPIs, and delivering regular performance reporting. Industry Engagement & Profile Management: Connect with key industry networks to gather and share best practices, build the LBPS network and increase our profile within the sector. Active participation in industry forums, conferences, and working groups to keep abreast of the latest trends and innovations, including managing LBPS membership in JAC. Compile and report on our achievements, ensuring that our successes are communicated effectively both internally and externally. Social Responsibility Integration: Collaborate with LPS category leads to integrate social responsibility considerations into supplier evaluations and selection processes. Ensure suppliers follow labour standards, human rights, and ethical business practices in collaboration with risk management colleagues. Deploy the Supply Chain human right action plan as per UN Compact guidelines. Data, Analytics & Reporting: Use, develop and maintain data management tools and systems to ensure accurate and efficient data processing. Manage the quality of data and conduct data analysis to generate actionable insights and prepare detailed reports or visualisations to support decision making. Monitor measures to improve LBPS overall environmental impact across the supply chain and report on progress and themes. Preferred Education / Qualifications Bachelor's degree in procurement, supply chain management, sustainability, risk management or a related field is preferred. Advanced degree in sustainability (and/or risk management) or relevant certifications is desirable. Skills & Abilities Experience working in sustainability, preferably within the procurement and supply chain domain and from either a blue chip in house procurement team or a consulting / professional services organisation. Strong understanding of sustainable procurement principles, environmental standards, and social responsibility frameworks, including EU regulations and relevant certification schemes (e.g., ISO 20400, GRI, CIPS Sustainability Index, CSRD, CSDDD, & CBAM). Excellent reporting skills including timely preparation of meeting materials, managing a suite of governance documents and preparation of key presentations. Ability to operate software such as PowerPoint, Visio, PowerBI and Excel to support data analysis and reporting. Ability to collect and analyse data, identify key indicators and sustainability metrics, and use them to make data driven decisions. A proactive self starter with a strong sense of initiative and natural curiosity to challenge conventional approaches. Comfortable working independently and capable of driving projects forward from ambiguous or loosely defined briefs. Demonstrated experience in leading teams, including training, mentoring, and coaching junior staff to build capability, enhance performance, and support career development. Knowledge of current and emerging technology solutions relevant to supply chain management and sustainable procurement. Utilise sustainability risk assessment tools (e.g. Moody's, EcoVadis, and Dun & Bradstreet (D&B to monitor suppliers and provide informative reporting. Experience of cross functional working with customer leads, functional teams, and senior leadership to ensure alignment, credibility, and momentum. What's in it for you? Competitive salary + Bonus where applicable 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast paced and passionate team Who we are: Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech enabled back office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background.

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Supply Chain Performance & Improvement Manager Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, Pension and Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. To provide day-to-day management of the SC Performance team driving engagement & ensuring workload balance & alignment to business priorities To be responsible for identifying any potential challenges and ensuring these are escalated to the Head of Nordics SCM and Regional Improvement to ensure timely resolution. To proactively embed the direction of focus and priorities set by the Regional Head of Supply to deliver customer expectations and ensure efficiency and effectiveness of the team is aligned by business requirements. To propose and implement operational and strategic improvements to enhance customer satisfaction, internal cost control and Management Information. To undertake relevant benchmarking with both European subsidiaries and external organisations in order to establish operational best practice. To provide data insight, analysis & coordination around company revenue forecasting, KPI's, budget performance, third party logistics and transformational projects ensuring Supply Chain actions are clearly aligned with the operational management team To communicate the effect of SHARE processes and or system changes which impact or influence the Supply Chain division. Develop effective processes for the future operating model, including paperwork flow and contained data, standard reporting, automation and the reduction of manual involvement, to improve efficiency, reduce costs and improve cash flow. Ability to build influential and insightful relationships with internal and external stakeholders that drive positive business activity focused on ensuring compliance, operational excellence and customer satisfaction Ability to drive innovation and new technology You will ideally have Management experience in an operational environment Ability to engage with stakeholders and provide leadership with cultural understanding across multiple Opcos Knowledge and experience within an operational environment from order to cash Strong analytical and numeracy skills Excellent knowledge of data and its significance to business operations; good understanding of data and experience of understanding process flows and generating recommendations Advanced PC skills Strong communication and presentation skills to all levels Ability to establish and nurture relationships of trust with key business stakeholders Customer focused - understanding of customer requirements Able to operate across multiple processes and departments Power BI skillset highly desirable along with knowledge of similar tools & automation software Exceptional & evidenced Data Analysis skillset The ability to fully understand, contextualise & convey the business meaning behind data with the skillset to translate to varying role level of stakeholders (up to & including C-Level) Good Powerpoint skillset essential (ability to construct professional looking business update presentations) Pro active, self driven ownership based approach to work Excellent ambassador of change We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible In return for your commitment, you can expect We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future. In return for your commitment, we can offer you: Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme Flexible retirement plan Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more. Company car / car allowance (role specific), cycle to work scheme Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society. For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values. Be part of something bigger Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers. By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number ofglobal sustainability accreditations . You can read more about our work toward the UN's 17 Sustainable Development Goalshere . We are an equal opportunities employer We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

About the Role Cannon Elec Ltd is experiencing a period of sustained growth and is seeking a Contracts Coordinator to ensure the efficient, on-schedule, and commercially controlled delivery of our electrical and compliance contracts. As the operational hub of our team, you will be responsible for coordinating electricians, subcontractors, variations, and compliance works while managing client communication across multiple live projects. The ideal candidate will come from a social housing, reactive repairs, facilities management, or EICR planning background. You will be highly organised, remain calm under pressure, and be confident in liaising with everyone from on-the-ground electricians and subcontractors to supervisors and clients. This is a hands-on role within a fast-paced, growing electrical contractor in the social housing sector, offering excellent opportunities for professional development as the company expands Scheduling and Coordination Managing the day-to-day scheduling and diaries of electricians and subcontractors Coordinating reactive, remedial, and compliance works across live contracts Liaising with subcontractors and booking works through the Ops Planner Using Epix and client portals to track job progress and update records Variations and Compliance Coordinating variations between electricians, subcontractors, and clients Reviewing works orders and results, identifying issues, and ensuring follow-up actions are completed Issuing remedial quotations and keeping clients updated throughout Programme and Performance Monitor the progress of works to guarantee adherence to agreed timelines. Tracking operative performance against contract requirements and KPIs Coordinating materials and monitoring stock held on site Administration and Issue Resolution Assisting in resolving complaints and operational issues promptly and professionally Carrying out general office and contract administration duties Kepping up with Client KPIs and Performance Measures Performance in this role will be measured against: Organise and adjust schedules dynamically in real-time. Maintain accurate, timely records for all variations and compliance. Allocate resources efficiently to maximise productivity. Communicate with clients promptly and professionally. Resolve issues and complaints swiftly and effectively. Produce reliable operational and compliance reporting. Key Reporting Responsibilities: Maintain clear, auditable records for all variations, remedials, and programme changes. Generate and deliver regular progress reports against active jobs and contract KPIs. Proactively identify and escalate programme risks, compliance issues, and resource concerns. Compile and provide accurate data to support management with valuations, invoicing, and client reporting. What You'll Bring Essential: Expertise in managing complex, dynamic schedules and high-volume, reactive planning. Expertise in managing last-minute changes, reprioritising workloads, and coordinating customer appointments. Strong experience scheduling and replanning multiple operatives in a high-volume, reactive repairs setting, managing short-notice changes, priority works, and customer appointments Exceptional organizational skills and a keen eye for detail. Comfortable managing multiple tasks, priorities, and deadlines Confident, customer-focused communication skills, comfortable liaising with operatives, subcontractors, managers, and clients. Proactive, reliable, and willing to take ownership Proficiency with Microsoft Office Desirable: Experience using Epix or similar scheduling/contract management software Familiarity with EICR and electrical compliance programmes What We Offer Competitive salary, with annual review based on performance Career progression opportunities as the business continues to grow Personal development and training, including mentoring and leadership development Company pension scheme with employer contributions At least 20 days holiday plus bank holidays, with the option to purchase up to 5 additional days Supportive and professional team environment No agencies please. Job Type: Full-time Benefits: On-site parking Application question(s): Do you have experience scheduling or planning work for multiple operatives in a reactive or high-volume environment? Have you worked with any scheduling or contract management software (e.g., Epix, DRS, Oneserve, Totalmobile)? Briefly describe your experience coordinating reactive repairs or compliance works.How many years of experience do you have in scheduling, planning, or contracts coordination? Work Location: In person

Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Posted Monday 16 February 2026 at 6:00 am Job Title: Senior Delivery & Change Manager Department: Business Change & Transformation Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Fixed Term, 12 months Salary: Up to £80,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years. Role overview As a Senior Delivery & Change Manager, you will lead the delivery of high-value, high-risk, and strategically significant initiatives across the organisation. You'll manage a complex portfolio of projects and change programmes, often running concurrently, requiring strong context switching, prioritisation, and stakeholder management. This role demands a confident and experienced delivery professional who can navigate ambiguity, drive outcomes, and embed sustainable change at pace. Key Responsibilities Lead the end-to-end delivery of complex and high-impact projects and change initiatives, ensuring alignment with strategic goals. Manage multiple concurrent workstreams, balancing competing priorities and adapting to shifting business needs. Own delivery planning, execution, and implementation, applying appropriate methodologies to optimise time to value. Engage and influence senior stakeholders to ensure clarity, alignment, and support throughout the delivery lifecycle. Identify and manage risks, issues, and dependencies across a dynamic portfolio. Drive change adoption and embed new ways of working, ensuring initiatives are sustained and benefits realised. Provide coaching and guidance to other delivery managers and contribute to the development of delivery capability across the function. Champion continuous improvement and contribute to the evolution of delivery and change practices. Key Accountabilities Successful delivery of high-value, high-risk initiatives to agreed time, scope, and value targets. Effective management of a complex and varied portfolio, with strong context switching and prioritisation. Senior stakeholder engagement and influence across business units. Contribution to strategic planning, delivery maturity, and capability development. What will you need to succeed? Experience The ideal candidate will have significant experience leading the delivery of complex, high-value projects and change programmes, ideally within a portfolio or transformation setting. You'll be confident managing multiple concurrent initiatives, navigating ambiguity, and driving outcomes in fast-paced environments. Experience influencing senior stakeholders and embedding change across business functions is essential. Knowledge Strong understanding of delivery and change management principles, including project lifecycles, stakeholder engagement, benefits realisation, and governance. Familiarity with Agile, Waterfall, and hybrid methodologies is essential. Skills Exceptional planning, coordination, and communication skills, with the ability to manage complexity, lead through ambiguity, and influence at all levels. Strong judgement, adaptability, and a strategic mindset are key to success in this role. Qualifications Formal delivery and change certifications (e.g. PRINCE2, AgilePM, Scrum Master, Prosci) are desirable but not essential. Practical experience and the ability to apply delivery principles effectively in complex environments are more important than formal credentials. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: . Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK

Supply Chain Manager page is loaded Supply Chain Managerlocations: United Kingdom - Burntwood: United Kingdom - Loughtontime type: Full timeposted on: Posted Todayjob requisition id: R56664 Job Summary: We are seeking a dynamic and experienced professional to reimagine, optimise, and govern our end-to-end supply chain processes while also owning the design and compliance of our cable products. This dual role is central to building a resilient, data-driven, and efficient global supply network that works hand-in-hand with production, and ensuring our cabling solutions meet performance, reliability, and compliance standards. Please note, Cabling engineering knowledge and CAD experience is essential for this position. Trapeze ITS is part of Modaxo, a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. "Modaxo's expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world's people" - Bill Delaney, CEO, Modaxo. Location: Burntwood (with an expectation to attend our Loughton office and client sites when required). Key Responsibilities Product Definition & Vision Define cable product requirements based on customer, project, and business needs.Develop and maintain the product roadmap, ensuring alignment with company strategy.Translate requirements into clear specifications and design inputs, securing stakeholder approval.Lead the design of cable assemblies, including drawings, schematics, and BOMs. Compliance & Standards Ensure all designs comply with relevant UK/EU standardsDocument and maintain compliance records, coordinating certification or environmental testing as needed.Stay current with updates to industry standards and incorporate changes into product design. Testing & Quality Assurance Define and oversee testing and validation plans for all cable products.Ensure every cable undergoes functional and safety tests before release.Work with Production and Project teams to design test fixtures, analyse failures, and drive corrective actions. Stakeholder Management Act as the central liaison between engineering, projects, production, and customers.Provide regular progress updates, flag risks, and manage expectations across all stakeholders.Support project delivery timelines. Cost & Performance Optimisation Together with the Production Manager, monitor and manage product costs (BOM and lifecycle).Support cost-reduction initiatives through smarter design and manufacturing efficiencies. Education: Bachelor's degree (BEng/BSc or higher) in Electrical, Electronic, Mechanical, or related Engineering field (required).Additional certifications (e.g. Six Sigma, Lean Manufacturing) advantageous.Experience:3-5+ years in product development, design engineering, or product ownership for hardware or cabling products.Experience working across engineering, manufacturing, and supply chain functions. Technical Skills: Expertise in cable design, connector systems, and materials selection.Proficiency in interpreting and producing technical drawings and electrical schematics (e.g. AutoCAD Electrical)Knowledge of electrical and mechanical principles, signal integrity, and environmental considerations.Experience with testing methods and tools (continuity, insulation, load, and environmental testing).Understanding of quality systems (ISO 9001) and compliance with BS/EN/IEC standards. Soft Skills: Strong communication and stakeholder management skills.Ability to lead cross-functional teams without direct authority.Analytical thinker with excellent problem-solving and organisational skills.Proactive, adaptable, and committed to continuous improvement. In return we will offer a competitive salary along with a comprehensive benefits package including a discretionary bonus, healthcare cash back scheme, private pension scheme, life assurance and income protection, a great holiday package including a buy and sell scheme, as well as many initiatives to support a healthy lifestyle. ebblo International ebblo helps public transport providers move confidently into the future. Our advanced ITCS solutions adapt as mobility evolves - powered by future-proof technologies and decades of experience. Together, we elevate passenger experiences and make transport systems smarter, greener, and ready for what's next.At ebblo, we are building more than innovative products - we're building momentum to reimagine the future of public transport. Join a team where curiosity is encouraged, ideas move fast, and every voice has the power to shape what comes next. If you're driven by impact and excited to shape the future of mobility, ebblo is where your next chapter begins.ebblo is part of Modaxo, the global collective of people transportation technology companies within Constellation Software Inc. (TSX: CSU).

Job Description Overview Be the essence of collaboration. Become a vital member of our Buildings & Places team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognizing everyone's contributions equally while delivering excellence together.Flexible and remote working are central to our culture, so talk to us about what's important to you, from reduced weeks to buying more leave, and how we can make reasonable adjustments for you or support your ambitions outside of work.You would be based in our Oxford or Cambridge Office but with close collaborative links to our Cambridge office, and the other offices within the London and Southeast area. There is a need to be flexibility with some working from home and from client offices/sites. Our clients are varied throughout the South of England, East Anglia and the Midlands so we can offer flexible working arrangements.We are looking for a collaborative and motivated Senior H&S CDM Consultant to deliver a quality service for our clients. Under CDM 2015 our CDM services focus on assisting designers with the Principal Designer role (both in-house and with our clients) and assisting clients to comply with their duties. Your role Advising and assisting clients in carrying out their duties under CDM 2015.Working with designers to carry out Health and Safety design reviews and advising them accordingly in line with legislation and best practice. Undertaking a wide range of CDM Consultant duties in line with agreed service deliveries. Undertaking H&S audits and Inspections.Reviewing RA/MS, carrying out accident investigation, H&S Policy and procedure writing and other H&S services. Being able to deliver H&S and CDM training. Learning and applying quality assurance principles.Keeping up to date and abreast of relevant legislative and best practice changes. Developing strong relationships with our existing clients.Developing relationships and opportunities with new clients. Experience of behavioural safety training.Experience of ISO45001. About you Strong background in the delivery of CDM services and a good understanding of CDM 2015. A sound technical Health & Safety knowledge, ideally applicable to the construction industry. Excellent client facing skills and the ability to communicate effectively. An understanding of the need for and ability to apply accuracy in all your work. A proactive attitude and a willingness to seek guidance on occasions from senior colleagues. A sound working knowledge of Microsoft Office and other software packages. A professional manner and outlook.The ability to work concurrently on a portfolio of projects.Chartered Status with a H&S, construction or design body or working towards chartered status. Experience of construction projects with value of £5m+.A background in construction and/or design.NEBOSH Construction Certificate qualified and Appropriate CSCS Card. Full UK Driving Licence. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.