An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager at a cutting-edge, experiential social wellness and movement space in London. With a mission to deliver world-class training, service excellence, and a community-first environment, this role is perfect for a results-driven operator who thrives in dynamic, high-performance environments. As General Manager, you will lead all aspects of the club's operations, from team leadership and member experience to financial management and business development. You will be instrumental in shaping the culture, driving standards, and ensuring that every touchpoint reflects the club's premium positioning. The Role Salary: £60,000 Working Hours: Full-time, flexible across weekdays and some weekends Amazing working perks including access to the gym and all its facilities Leave: 25 Days per annum. Management experience within premium fitness, hospitality, or leisure required Reporting to: The Managing Director Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high-performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily site operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Own and monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: 5+ years of experience in senior operations or general management within a high-end fitness, hospitality, or wellness setting Proven track record of leading large, diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast-paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co-Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Jan 13, 2026
Full time
An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager at a cutting-edge, experiential social wellness and movement space in London. With a mission to deliver world-class training, service excellence, and a community-first environment, this role is perfect for a results-driven operator who thrives in dynamic, high-performance environments. As General Manager, you will lead all aspects of the club's operations, from team leadership and member experience to financial management and business development. You will be instrumental in shaping the culture, driving standards, and ensuring that every touchpoint reflects the club's premium positioning. The Role Salary: £60,000 Working Hours: Full-time, flexible across weekdays and some weekends Amazing working perks including access to the gym and all its facilities Leave: 25 Days per annum. Management experience within premium fitness, hospitality, or leisure required Reporting to: The Managing Director Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high-performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily site operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Own and monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: 5+ years of experience in senior operations or general management within a high-end fitness, hospitality, or wellness setting Proven track record of leading large, diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast-paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co-Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Manufacturing IT Engineer Location: North Derby Salary: Up to 45,000 + Bonus About the Role Our client, a leading manufacturer is looking for a Manufacturing IT Engineer to join their Industrial IT team. You'll support production operations across their Derby and Belper sites, ensuring the reliability and performance of assembly management systems while driving digital transformation and Industry 4.0 initiatives. In this hands-on role, you will troubleshoot IT-related issues on production lines and ancillary equipment, integrate hardware such as RFID, scanners, printers, and pick-to-light systems, and collaborate with engineering and project teams to deliver continuous improvement. You will play a key part in new product introductions and digital manufacturing projects, helping to maintain high system uptime and robust, fit-for-purpose solutions. Key Responsibilities Support daily production operations, ensuring system uptime across multiple manufacturing sites. Troubleshoot IT systems and equipment linked to assembly and production lines. Integrate and maintain production hardware (RFID, scanners, printers, pick-to-light systems). Collaborate with engineering and project teams on new product introductions and process improvements. Implement software and hardware upgrades in line with company standards. Manage IT change requests, analyse requirements, and present data to support business decisions. Mentor colleagues and promote knowledge sharing to foster a collaborative, high-performing environment. Skills & Experience Required Degree in IT, Software Engineering, or a related field (or equivalent experience). Experience with assembly manufacturing systems and Industry 4.0 / digitalisation projects. Strong troubleshooting skills across IT and production environments. Experience integrating hardware into production lines. LabView experience (Level 3 or working towards it preferred). Familiarity with AMS+ systems or similar manufacturing control platforms is a plus. Excellent communication skills and ability to work cross-functionally in a fast-paced environment. What's on Offer Salary up to 45,000 + performance-based bonus. 25 days holiday + bank holidays. Generous pension scheme and life assurance. Option for subsidised private healthcare. Wellbeing initiatives including free health checks, flu jabs, and eye test vouchers. Award-winning safety culture and family-friendly policies. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 13, 2026
Full time
Manufacturing IT Engineer Location: North Derby Salary: Up to 45,000 + Bonus About the Role Our client, a leading manufacturer is looking for a Manufacturing IT Engineer to join their Industrial IT team. You'll support production operations across their Derby and Belper sites, ensuring the reliability and performance of assembly management systems while driving digital transformation and Industry 4.0 initiatives. In this hands-on role, you will troubleshoot IT-related issues on production lines and ancillary equipment, integrate hardware such as RFID, scanners, printers, and pick-to-light systems, and collaborate with engineering and project teams to deliver continuous improvement. You will play a key part in new product introductions and digital manufacturing projects, helping to maintain high system uptime and robust, fit-for-purpose solutions. Key Responsibilities Support daily production operations, ensuring system uptime across multiple manufacturing sites. Troubleshoot IT systems and equipment linked to assembly and production lines. Integrate and maintain production hardware (RFID, scanners, printers, pick-to-light systems). Collaborate with engineering and project teams on new product introductions and process improvements. Implement software and hardware upgrades in line with company standards. Manage IT change requests, analyse requirements, and present data to support business decisions. Mentor colleagues and promote knowledge sharing to foster a collaborative, high-performing environment. Skills & Experience Required Degree in IT, Software Engineering, or a related field (or equivalent experience). Experience with assembly manufacturing systems and Industry 4.0 / digitalisation projects. Strong troubleshooting skills across IT and production environments. Experience integrating hardware into production lines. LabView experience (Level 3 or working towards it preferred). Familiarity with AMS+ systems or similar manufacturing control platforms is a plus. Excellent communication skills and ability to work cross-functionally in a fast-paced environment. What's on Offer Salary up to 45,000 + performance-based bonus. 25 days holiday + bank holidays. Generous pension scheme and life assurance. Option for subsidised private healthcare. Wellbeing initiatives including free health checks, flu jabs, and eye test vouchers. Award-winning safety culture and family-friendly policies. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Single Homeless Project has an opportunity for a Corporate Partnerships Officer to join and work in our team based in Kings Cross. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £33,133.12 and rising incrementally to £35,871.35 per annum. About the Corporate Partnerships Officer role: This is a hands-on role for someone who loves opening doors, building momentum and turning interest into long-term support. As Corporate Partnerships Officer, you ll be right at the heart of our growing Fundraising team, actively identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value. From first approach to signed agreement, you ll play a key role in bringing businesses on board and inspiring them to stand alongside our work. You ll split your time between winning new partnerships and deepening existing ones. That means researching and targeting the right organisations, crafting and delivering engaging pitches, and managing a live pipeline of opportunities. Alongside this, you ll steward a portfolio of corporate partners, building strong relationships with key contacts, coordinating activity, spotting opportunities to grow support and ensuring partnerships deliver real impact for both the business and Single Homeless Project. About you: You re genuinely interested in why businesses choose to support charities and enjoy turning that curiosity into strong, meaningful partnerships. You re confident building relationships, opening conversations and keeping partners engaged, whether you re developing something new or growing what s already there. You re comfortable working towards targets and enjoy the sense of progress that comes from moving ideas into action. You can bring a story to life, creating and delivering pitches or presentations that connect with people and inspire them to get involved. You re organised and proactive, happy using (or quickly learning) a CRM to keep things running smoothly and spot opportunities to do even better. About Us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing date: Sunday 25th January at midnight Interview date: Tuesday 3rd February Online via Microsoft Teams Shortlisted candidates will be asked to prepare a presentation (instructions will be given) for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Corporate Partnerships Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jan 13, 2026
Full time
Single Homeless Project has an opportunity for a Corporate Partnerships Officer to join and work in our team based in Kings Cross. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £33,133.12 and rising incrementally to £35,871.35 per annum. About the Corporate Partnerships Officer role: This is a hands-on role for someone who loves opening doors, building momentum and turning interest into long-term support. As Corporate Partnerships Officer, you ll be right at the heart of our growing Fundraising team, actively identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value. From first approach to signed agreement, you ll play a key role in bringing businesses on board and inspiring them to stand alongside our work. You ll split your time between winning new partnerships and deepening existing ones. That means researching and targeting the right organisations, crafting and delivering engaging pitches, and managing a live pipeline of opportunities. Alongside this, you ll steward a portfolio of corporate partners, building strong relationships with key contacts, coordinating activity, spotting opportunities to grow support and ensuring partnerships deliver real impact for both the business and Single Homeless Project. About you: You re genuinely interested in why businesses choose to support charities and enjoy turning that curiosity into strong, meaningful partnerships. You re confident building relationships, opening conversations and keeping partners engaged, whether you re developing something new or growing what s already there. You re comfortable working towards targets and enjoy the sense of progress that comes from moving ideas into action. You can bring a story to life, creating and delivering pitches or presentations that connect with people and inspire them to get involved. You re organised and proactive, happy using (or quickly learning) a CRM to keep things running smoothly and spot opportunities to do even better. About Us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing date: Sunday 25th January at midnight Interview date: Tuesday 3rd February Online via Microsoft Teams Shortlisted candidates will be asked to prepare a presentation (instructions will be given) for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Corporate Partnerships Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club s local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Jan 13, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club s local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Unit : Asda - Antrim Hours : 20 hrs Salary : £12.65 As a Assistant Manager you will enjoy getting the best out of people, you draw satisfaction from managing, training, and supporting your team whilst delivering value to your employer. You will work with the onsite team and other leaders across our business to ensure the best service is delivered. Key Responsibilities: Support the Catering Manager in leading and motivating the catering team to ensure efficient day-to-day operations and consistently high service standards Assist in organising, coordinating, and overseeing food service and hospitality activities in line with contract requirements Support the recruitment, training, supervision, and development of team members, promoting a strong customer-focused culture Act as a key support contact for the client, helping to build and maintain effective working relationships Contribute to driving sales growth, engagement, and participation through local marketing and promotional initiatives Ensure compliance with all Health, Safety, and Food Safety policies, procedures, and legislative requirements Assist with budget monitoring, cost control, and achievement of agreed financial targets Support the delivery of sustainability initiatives, including food waste reduction and Net Zero commitments Support the Catering Manager in the preparation and presentation of all food and hospitality services to the highest standards Ensure adherence to all company and client policies, procedures, and governance requirements Monitor service delivery KPIs and contribute to continuous improvement and operational efficiency initiatives Essential Criteria: Previous supervisory or junior management experience within a catering, hospitality, or food service environment A minimum of 1 year's experience in a similar assistant manager or supervisory role Strong people management, communication, and organisational skills Good working knowledge of Health & Safety and Food Safety requirements in a service environment Experience working in a fast-paced operational setting (hospitality, catering, retail, or facilities management) Commercial awareness, with experience supporting budget control and cost management A clear focus on operational delivery and team performance (this is not a hands-on cooking role) Strong customer and client service focus, with a commitment to high service standards Desirable, but not Essential, Criteria : Experience supporting sustainability or food waste reduction initiatives Exposure to marketing, promotional, or customer engagement activities A genuine interest in food, service quality, and continuous improvement Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For further information and to submit your application, click the apply icon.
Jan 13, 2026
Full time
Unit : Asda - Antrim Hours : 20 hrs Salary : £12.65 As a Assistant Manager you will enjoy getting the best out of people, you draw satisfaction from managing, training, and supporting your team whilst delivering value to your employer. You will work with the onsite team and other leaders across our business to ensure the best service is delivered. Key Responsibilities: Support the Catering Manager in leading and motivating the catering team to ensure efficient day-to-day operations and consistently high service standards Assist in organising, coordinating, and overseeing food service and hospitality activities in line with contract requirements Support the recruitment, training, supervision, and development of team members, promoting a strong customer-focused culture Act as a key support contact for the client, helping to build and maintain effective working relationships Contribute to driving sales growth, engagement, and participation through local marketing and promotional initiatives Ensure compliance with all Health, Safety, and Food Safety policies, procedures, and legislative requirements Assist with budget monitoring, cost control, and achievement of agreed financial targets Support the delivery of sustainability initiatives, including food waste reduction and Net Zero commitments Support the Catering Manager in the preparation and presentation of all food and hospitality services to the highest standards Ensure adherence to all company and client policies, procedures, and governance requirements Monitor service delivery KPIs and contribute to continuous improvement and operational efficiency initiatives Essential Criteria: Previous supervisory or junior management experience within a catering, hospitality, or food service environment A minimum of 1 year's experience in a similar assistant manager or supervisory role Strong people management, communication, and organisational skills Good working knowledge of Health & Safety and Food Safety requirements in a service environment Experience working in a fast-paced operational setting (hospitality, catering, retail, or facilities management) Commercial awareness, with experience supporting budget control and cost management A clear focus on operational delivery and team performance (this is not a hands-on cooking role) Strong customer and client service focus, with a commitment to high service standards Desirable, but not Essential, Criteria : Experience supporting sustainability or food waste reduction initiatives Exposure to marketing, promotional, or customer engagement activities A genuine interest in food, service quality, and continuous improvement Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For further information and to submit your application, click the apply icon.
Leading a Specialist Division P&L Responsibility Gas & Temperature Products and Refrigeration Location: South East Salary: Circa 85,000 - 95,000 + bonus & benefits Overview: An opportunity has arisen for an accomplished General Manager / Director to lead a specialist division operating within gas and temperature products, refrigeration and related engineered solutions . Reporting to the Board, the role carries full responsibility for the Division's strategic direction, operational performance and financial results. This position requires a senior leader with strong commercial judgement, technical credibility and the ability to deliver sustainable growth within a regulated, customer-focused environment. The role: To develop and execute the Division's business strategy, oversee all operational and commercial activities and ensure delivery of agreed financial and strategic objectives in line with Board and shareholder expectations. Key responsibilities: Develop and execute the Division's strategy to deliver growth, profitability and long-term sustainability Provide clear, informed strategic advice and market insight to the Board Lead full P&L responsibility, ensuring performance against budget and forecast Prepare and implement comprehensive business plans to support operational efficiency and market development Strengthen and maintain key customer relationships, ensuring confidence in product and solution delivery Drive continuous improvement across manufacturing, operations and commercial functions Take ownership of strategic R&D decisions supporting future product and solution development Establish and maintain effective supplier partnerships and strategic alliances Promote a culture of accountability, high performance and continuous improvement Ensure health, safety, environmental and regulatory compliance is embedded throughout the Division The person: Demonstrable experience in a senior general management or director-level role with full P&L accountability Strong technical and commercial understanding of refrigeration, gas, HVAC, smart building controls or closely related sectors Proven ability to balance growth initiatives with operational efficiency and customer focus Confident operating at Board level, with the credibility to influence key stakeholders A strategic, authoritative and values-driven leader with the integrity to inspire trust across the organisation To apply in confidence, please submit your CV and quote job reference 10227.
Jan 13, 2026
Full time
Leading a Specialist Division P&L Responsibility Gas & Temperature Products and Refrigeration Location: South East Salary: Circa 85,000 - 95,000 + bonus & benefits Overview: An opportunity has arisen for an accomplished General Manager / Director to lead a specialist division operating within gas and temperature products, refrigeration and related engineered solutions . Reporting to the Board, the role carries full responsibility for the Division's strategic direction, operational performance and financial results. This position requires a senior leader with strong commercial judgement, technical credibility and the ability to deliver sustainable growth within a regulated, customer-focused environment. The role: To develop and execute the Division's business strategy, oversee all operational and commercial activities and ensure delivery of agreed financial and strategic objectives in line with Board and shareholder expectations. Key responsibilities: Develop and execute the Division's strategy to deliver growth, profitability and long-term sustainability Provide clear, informed strategic advice and market insight to the Board Lead full P&L responsibility, ensuring performance against budget and forecast Prepare and implement comprehensive business plans to support operational efficiency and market development Strengthen and maintain key customer relationships, ensuring confidence in product and solution delivery Drive continuous improvement across manufacturing, operations and commercial functions Take ownership of strategic R&D decisions supporting future product and solution development Establish and maintain effective supplier partnerships and strategic alliances Promote a culture of accountability, high performance and continuous improvement Ensure health, safety, environmental and regulatory compliance is embedded throughout the Division The person: Demonstrable experience in a senior general management or director-level role with full P&L accountability Strong technical and commercial understanding of refrigeration, gas, HVAC, smart building controls or closely related sectors Proven ability to balance growth initiatives with operational efficiency and customer focus Confident operating at Board level, with the credibility to influence key stakeholders A strategic, authoritative and values-driven leader with the integrity to inspire trust across the organisation To apply in confidence, please submit your CV and quote job reference 10227.
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Lead the delivery of fire door installation, inspection, maintenance and remedial works across multiple contracts. You will manage end to end project performance-scope, compliance, programme, cost, quality, and client satisfaction-ensuring all fire door activities meet statutory, regulatory and third party accreditation standards. What you will be doing: Own the full lifecycle of fire door contracts: bid support, mobilisation, delivery, variations, and close out. Develop programmes of work, resource plans and method statements; coordinate supervisors, inspectors, carpenters, and subcontractors. Chair progress meetings, produce client reports, and maintain accurate project documentation (RAMS, ITPs, O&Ms, as built records). Ensure works comply with the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Building Safety Act 2022, applicable Approved Documents (Part B), and relevant British/industry standards (e.g., BS 8214, BS EN 1634, BS 9999). Maintain third party accreditation requirements (e.g., FIRAS, BM TRADA Q Mark), including audits, competence records, and evidence packs. Oversee inspections, surveys and sign offs; verify product traceability, installation details, and golden thread records. Implement robust QA/QC processes: sample checks, photographic evidence, test certificates, and non conformance remediation. Manage budgets, WIP, valuations, variations, and cost control in line with contract terms. Review and approve purchase orders & supplier quotes. Track margin performance and forecast labour/materials accurately. Lead safe delivery and site behaviours; ensure RAMS, permits, and toolbox talks are in place. Investigate incidents/near misses, drive corrective actions, and uphold CDM 2015 responsibilities. Ensure waste handling and environmental controls are compliant. Act as primary point of contact for clients, residents, TMO/RP representatives, building managers and clerk of works. Manage access, resident liaison, and sensitive work in occupied properties (social housing, healthcare, education, etc.). Handle escalations promptly; maintain high customer satisfaction scores. Line manage site supervisors/inspectors; plan resources, training, and competence development. Coach teams on best practice installation and inspection criteria for FD30/FD60 sets, frames, ironmongery, closers, seals, glazing, and signage. Drive continuous improvement, digitisation, and productivity (e.g., field apps, asset tagging, data capture). About You: Familiarity with UK fire safety legislation and building regulations, including golden thread principles and record keeping. FIRAS or BM TRADA Q Mark Fire Door Installation/Maintenance supervisor/manager level (or ability to achieve within probation). Recognised Fire Door Inspection qualification (e.g., FDIS). NVQ/City & Guilds in Carpentry/Joinery (or equivalent practical background) desirable. Full UK driving licence. Detailed understanding of BS 8214, BS EN 1634 testing, installation tolerances, ironmongery compatibility, and maintenance criteria. Ability to assess door/frame integrity, gaps, seals, signage, glazing, threshold details, smoke control, and closer performance. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Galliford Try is a leading UK Construction group. The business is split into four distinct divisions, Infrastructure, Building, Environment and Specialist Services, covering a range of specialist work in water, highways, telecoms, security, commercial, custodial, education, health, interiors, and leisure, across both public and private sectors. Listed on the London Stock Exchange and a member of the FTSE 250. Our vision is to be leaders in the construction of a sustainable future. For more information on this role or to enquire about other positions available within our business please contact Skyemarie Bree - Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview." A full job description for this role is available upon request. Job Info Job Identification 2599 Job Category Construction Posting Date 12/22/2025, 05:33 PM Apply Before 02/16/2026, 12:00 AM Job Schedule Full time Job Shift Day Locations Unit 21, Falcon Business Centre, Romford, RM3 8UR, GB 4 Penman Way, Leicester, LE19 1SY, GB
Jan 13, 2026
Full time
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Lead the delivery of fire door installation, inspection, maintenance and remedial works across multiple contracts. You will manage end to end project performance-scope, compliance, programme, cost, quality, and client satisfaction-ensuring all fire door activities meet statutory, regulatory and third party accreditation standards. What you will be doing: Own the full lifecycle of fire door contracts: bid support, mobilisation, delivery, variations, and close out. Develop programmes of work, resource plans and method statements; coordinate supervisors, inspectors, carpenters, and subcontractors. Chair progress meetings, produce client reports, and maintain accurate project documentation (RAMS, ITPs, O&Ms, as built records). Ensure works comply with the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Building Safety Act 2022, applicable Approved Documents (Part B), and relevant British/industry standards (e.g., BS 8214, BS EN 1634, BS 9999). Maintain third party accreditation requirements (e.g., FIRAS, BM TRADA Q Mark), including audits, competence records, and evidence packs. Oversee inspections, surveys and sign offs; verify product traceability, installation details, and golden thread records. Implement robust QA/QC processes: sample checks, photographic evidence, test certificates, and non conformance remediation. Manage budgets, WIP, valuations, variations, and cost control in line with contract terms. Review and approve purchase orders & supplier quotes. Track margin performance and forecast labour/materials accurately. Lead safe delivery and site behaviours; ensure RAMS, permits, and toolbox talks are in place. Investigate incidents/near misses, drive corrective actions, and uphold CDM 2015 responsibilities. Ensure waste handling and environmental controls are compliant. Act as primary point of contact for clients, residents, TMO/RP representatives, building managers and clerk of works. Manage access, resident liaison, and sensitive work in occupied properties (social housing, healthcare, education, etc.). Handle escalations promptly; maintain high customer satisfaction scores. Line manage site supervisors/inspectors; plan resources, training, and competence development. Coach teams on best practice installation and inspection criteria for FD30/FD60 sets, frames, ironmongery, closers, seals, glazing, and signage. Drive continuous improvement, digitisation, and productivity (e.g., field apps, asset tagging, data capture). About You: Familiarity with UK fire safety legislation and building regulations, including golden thread principles and record keeping. FIRAS or BM TRADA Q Mark Fire Door Installation/Maintenance supervisor/manager level (or ability to achieve within probation). Recognised Fire Door Inspection qualification (e.g., FDIS). NVQ/City & Guilds in Carpentry/Joinery (or equivalent practical background) desirable. Full UK driving licence. Detailed understanding of BS 8214, BS EN 1634 testing, installation tolerances, ironmongery compatibility, and maintenance criteria. Ability to assess door/frame integrity, gaps, seals, signage, glazing, threshold details, smoke control, and closer performance. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Competitive family leave policy Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees, and our employee assistance programme also provides free 24/7 support to those who need it Paid for yearly membership to one recognised professional association relevant to your role About us: Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. Galliford Try is a leading UK Construction group. The business is split into four distinct divisions, Infrastructure, Building, Environment and Specialist Services, covering a range of specialist work in water, highways, telecoms, security, commercial, custodial, education, health, interiors, and leisure, across both public and private sectors. Listed on the London Stock Exchange and a member of the FTSE 250. Our vision is to be leaders in the construction of a sustainable future. For more information on this role or to enquire about other positions available within our business please contact Skyemarie Bree - Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview." A full job description for this role is available upon request. Job Info Job Identification 2599 Job Category Construction Posting Date 12/22/2025, 05:33 PM Apply Before 02/16/2026, 12:00 AM Job Schedule Full time Job Shift Day Locations Unit 21, Falcon Business Centre, Romford, RM3 8UR, GB 4 Penman Way, Leicester, LE19 1SY, GB
Catering Assistant Unit : Bank of Ireland Hours : 37.5 hrs Salary : £12.21 As a Catering Assistant , you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Catering Assistant will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed. This is a permanent contract. Key Responsibilities Basic food preparation, counter set up and serving of food and beverages Ensuring the highest level of customer care is delivered to clients and customers Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations Following food hygiene and Health & Safety guidelines in line with training which will be provided Ensuring correct storage of food items and equipment after service. Assisting colleagues in a willing and positive manner including assisting with other duties as required Essential Criteria: 'Can do' positive attitude Good people & teamwork skills Willingness to learn A good level of English. previous experience in catering or customer service, that would be an added advantage, but not essential Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Free meals while at work You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available And many more About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For further information and to submit your application, click the apply icon.
Jan 13, 2026
Full time
Catering Assistant Unit : Bank of Ireland Hours : 37.5 hrs Salary : £12.21 As a Catering Assistant , you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Catering Assistant will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service and generally supporting the operations while adhering to all Health and Food Safety requirements. No previous experience is required as we will provide you with the skills needed. This is a permanent contract. Key Responsibilities Basic food preparation, counter set up and serving of food and beverages Ensuring the highest level of customer care is delivered to clients and customers Demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations Following food hygiene and Health & Safety guidelines in line with training which will be provided Ensuring correct storage of food items and equipment after service. Assisting colleagues in a willing and positive manner including assisting with other duties as required Essential Criteria: 'Can do' positive attitude Good people & teamwork skills Willingness to learn A good level of English. previous experience in catering or customer service, that would be an added advantage, but not essential Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting. Some of the benefits we offer: Free meals while at work You can share all discounts and offers with your friends and families Additional, seasonal and overtime hours available Career Pathways to support career progression and/or skills development Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, leisure centres, gyms, golf courses and many more Learning & development programs available alongside access to hundreds of online training courses for personal and professional development & growth Flexible Working to support Work Life Balance Additional Leave Purchase scheme to balance home and work life Access to wellness programs to promote mental health and wellbeing of our colleagues Employee Assistance Program to guide and support our employees Exciting internal reward and recognition schemes Regular emails filled with the best discounts and savings available And many more About Us: At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. For further information and to submit your application, click the apply icon.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence and exploitation. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person s life and build support around them. Job Description The Team Leader role has responsibility for the operational oversight of Redthread s service in Birmingham, which is delivered across two hospital sites: Queen Elizabeth Hospital and Heartlands Hospital. The Team Leader also has oversight of any community work undertaken in the surrounding area. The role is to be part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital as well as the teams dedicated Counselling service. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence or for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers and Counsellor in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Main duties include: To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing. To promote and embed Catch22 s vision and values in local service delivery To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22 s policy. To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies. Carry out regular case file audits as per the Audit Policy and Procedure Be responsible for the allocation of referrals and ensure caseload management structures are in place Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed. Hold a small caseload of young people and support in hospital bedside work Qualifications Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Experience Significant experience of working with young people with challenging needs. Experience of Inter-agency working. Work within/ in partnership with Children s and Family Services/ Youth Justice Services/ Youth services. Experience of delivering training to young people/professionals Working with young people in group and one-to-one settings. Knowledge of issues around risk and vulnerability amongst young people. An awareness of the current issues relating to at risk and vulnerable young people. Knowledge of engagement and intervention strategies. Knowledge of Children Act/LSCB Procedures and other appropriate youth policies. Understanding and experience of Performance Management with regard to practice and target achievement. Experience of using recording and data collation systems Skills & Ability Clear risk assessment skills, particularly when working with young people with complex needs. Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies. Ability to manage conflict & negotiation skills. Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets. Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes. The ability to contribute to ongoing service evaluation and review Communicate well in a range of settings, with different people. Good organisational skills (for self and others). To be able to use a range of leadership styles as appropriate. Work effectively in a team. Manage conflicting demands. To be able to adopt a flexible approach to all aspects of work. Problem solving and a can do attitude. Basic ICT skills. Excellent verbal and written communication skills. Attention to detail. Understanding of spreadsheets, importance of monitoring and general knowledge of finance Contract: Permanent Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am - 9pm. Salary: £36,000 Location: Queen Elizabeth Hospital and Heartlands Hospital, Birmingham Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position. Closing date: Applications will close at 9am on Friday, 23rd January 2026 We have the right to close applications early if we receive a high number of applications, so we encourage interested applicants to apply early. Catch22 reserve the right to close Interviews: A first round online interview will be held on Tuesday, 10th February 2026. AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
Jan 13, 2026
Full time
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence and exploitation. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person s life and build support around them. Job Description The Team Leader role has responsibility for the operational oversight of Redthread s service in Birmingham, which is delivered across two hospital sites: Queen Elizabeth Hospital and Heartlands Hospital. The Team Leader also has oversight of any community work undertaken in the surrounding area. The role is to be part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital as well as the teams dedicated Counselling service. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence or for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers and Counsellor in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Main duties include: To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings. To manage their health, safety and wellbeing. To promote and embed Catch22 s vision and values in local service delivery To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22 s policy. To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies. Carry out regular case file audits as per the Audit Policy and Procedure Be responsible for the allocation of referrals and ensure caseload management structures are in place Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed. Hold a small caseload of young people and support in hospital bedside work Qualifications Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Experience Significant experience of working with young people with challenging needs. Experience of Inter-agency working. Work within/ in partnership with Children s and Family Services/ Youth Justice Services/ Youth services. Experience of delivering training to young people/professionals Working with young people in group and one-to-one settings. Knowledge of issues around risk and vulnerability amongst young people. An awareness of the current issues relating to at risk and vulnerable young people. Knowledge of engagement and intervention strategies. Knowledge of Children Act/LSCB Procedures and other appropriate youth policies. Understanding and experience of Performance Management with regard to practice and target achievement. Experience of using recording and data collation systems Skills & Ability Clear risk assessment skills, particularly when working with young people with complex needs. Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies. Ability to manage conflict & negotiation skills. Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets. Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes. The ability to contribute to ongoing service evaluation and review Communicate well in a range of settings, with different people. Good organisational skills (for self and others). To be able to use a range of leadership styles as appropriate. Work effectively in a team. Manage conflicting demands. To be able to adopt a flexible approach to all aspects of work. Problem solving and a can do attitude. Basic ICT skills. Excellent verbal and written communication skills. Attention to detail. Understanding of spreadsheets, importance of monitoring and general knowledge of finance Contract: Permanent Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am - 9pm. Salary: £36,000 Location: Queen Elizabeth Hospital and Heartlands Hospital, Birmingham Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position. Closing date: Applications will close at 9am on Friday, 23rd January 2026 We have the right to close applications early if we receive a high number of applications, so we encourage interested applicants to apply early. Catch22 reserve the right to close Interviews: A first round online interview will be held on Tuesday, 10th February 2026. AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
We Build Recruitment are now looking to hire a Contracts Manager on behalf of our client, a fast growing North West based maintenance and building firm. Due to client demand they are now looking to add an experienced Contracts Manager for the Retrofitting arm of the business. The Contracts Manager (Retrofitting) is responsible for the commercial, contractual, and operational management of retrofit projects, ensuring delivery in line with agreed scope, budget, programme, and quality standards. The role plays a critical part in managing contracts under PAS 2035/2030 frameworks, coordinating with internal teams, clients, and supply chain partners to deliver compliant, safe, and high-quality energy efficiency and decarbonisation works. Key Responsibilities Contract & Commercial Management Manage retrofit contracts from award through to final account and close-out. Ensure contracts are administered in accordance with agreed terms, conditions, and funding requirements. Monitor project costs, variations, valuations, and cash flow to protect commercial performance. Lead on change control, variations, extensions of time, and dispute avoidance/resolution. Prepare and review payment applications, final accounts, and cost reports. Project Delivery Oversight Work closely with Project Managers, Retrofit Coordinators, and Site Managers to ensure projects are delivered on time and within budget. Ensure works comply with PAS 2035/2030, MCS, building regulations, and client specifications. Support programme planning and resource allocation across multiple retrofit projects. Identify and manage project risks, issues, and mitigation measures. Client & Stakeholder Management Act as the primary commercial point of contact for clients, funders, and managing agents. Build and maintain strong working relationships with local authorities, housing associations, and private clients. Attend progress meetings, contract reviews, and handover meetings. Ensure client requirements and KPIs are clearly understood and met. Supply Chain Management Procure, appoint, and manage subcontractors and suppliers in line with company procedures. Ensure subcontractor compliance with contractual, quality, health & safety, and sustainability requirements. Review subcontractor performance, valuations, and final accounts. Compliance, Quality & Health & Safety Ensure all retrofit works meet statutory, regulatory, and funding compliance requirements. Promote and enforce high standards of health, safety, and environmental management. Support audits, inspections, and funding body reviews. Ensure accurate and complete project documentation is maintained. Reporting & Continuous Improvement Provide regular commercial and operational reports to senior management. Contribute to lessons learned, process improvements, and best practice development. Support business growth by contributing to bid reviews, pricing strategies, and contract risk assessments. Key Skills & Competencies Strong knowledge of construction and retrofit contracts (e.g. JCT, NEC, bespoke frameworks). Sound understanding of PAS 2035/2030 retrofit standards and compliance requirements. Excellent commercial awareness and cost control skills. Strong negotiation, communication, and stakeholder management abilities. Ability to manage multiple projects and priorities effectively. High level of attention to detail and problem-solving capability. Proficient in MS Office and project/commercial management systems. Qualifications & Experience Essential: Proven experience as a Contracts Manager or Senior Project/Commercial Manager within construction or retrofitting. Experience managing retrofit or energy efficiency projects in occupied properties. Strong understanding of construction law and contract administration. Desirable: Degree or equivalent qualification in Construction Management, Quantity Surveying, or a related discipline. Professional membership (e.g. RICS, CIOB). PAS 2035 Retrofit Coordinator or working knowledge of retrofit coordination. Experience working with public sector funding streams (e.g. SHDF, ECO).
Jan 12, 2026
Full time
We Build Recruitment are now looking to hire a Contracts Manager on behalf of our client, a fast growing North West based maintenance and building firm. Due to client demand they are now looking to add an experienced Contracts Manager for the Retrofitting arm of the business. The Contracts Manager (Retrofitting) is responsible for the commercial, contractual, and operational management of retrofit projects, ensuring delivery in line with agreed scope, budget, programme, and quality standards. The role plays a critical part in managing contracts under PAS 2035/2030 frameworks, coordinating with internal teams, clients, and supply chain partners to deliver compliant, safe, and high-quality energy efficiency and decarbonisation works. Key Responsibilities Contract & Commercial Management Manage retrofit contracts from award through to final account and close-out. Ensure contracts are administered in accordance with agreed terms, conditions, and funding requirements. Monitor project costs, variations, valuations, and cash flow to protect commercial performance. Lead on change control, variations, extensions of time, and dispute avoidance/resolution. Prepare and review payment applications, final accounts, and cost reports. Project Delivery Oversight Work closely with Project Managers, Retrofit Coordinators, and Site Managers to ensure projects are delivered on time and within budget. Ensure works comply with PAS 2035/2030, MCS, building regulations, and client specifications. Support programme planning and resource allocation across multiple retrofit projects. Identify and manage project risks, issues, and mitigation measures. Client & Stakeholder Management Act as the primary commercial point of contact for clients, funders, and managing agents. Build and maintain strong working relationships with local authorities, housing associations, and private clients. Attend progress meetings, contract reviews, and handover meetings. Ensure client requirements and KPIs are clearly understood and met. Supply Chain Management Procure, appoint, and manage subcontractors and suppliers in line with company procedures. Ensure subcontractor compliance with contractual, quality, health & safety, and sustainability requirements. Review subcontractor performance, valuations, and final accounts. Compliance, Quality & Health & Safety Ensure all retrofit works meet statutory, regulatory, and funding compliance requirements. Promote and enforce high standards of health, safety, and environmental management. Support audits, inspections, and funding body reviews. Ensure accurate and complete project documentation is maintained. Reporting & Continuous Improvement Provide regular commercial and operational reports to senior management. Contribute to lessons learned, process improvements, and best practice development. Support business growth by contributing to bid reviews, pricing strategies, and contract risk assessments. Key Skills & Competencies Strong knowledge of construction and retrofit contracts (e.g. JCT, NEC, bespoke frameworks). Sound understanding of PAS 2035/2030 retrofit standards and compliance requirements. Excellent commercial awareness and cost control skills. Strong negotiation, communication, and stakeholder management abilities. Ability to manage multiple projects and priorities effectively. High level of attention to detail and problem-solving capability. Proficient in MS Office and project/commercial management systems. Qualifications & Experience Essential: Proven experience as a Contracts Manager or Senior Project/Commercial Manager within construction or retrofitting. Experience managing retrofit or energy efficiency projects in occupied properties. Strong understanding of construction law and contract administration. Desirable: Degree or equivalent qualification in Construction Management, Quantity Surveying, or a related discipline. Professional membership (e.g. RICS, CIOB). PAS 2035 Retrofit Coordinator or working knowledge of retrofit coordination. Experience working with public sector funding streams (e.g. SHDF, ECO).
Job Description Senior Physiotherapist Blakelands Hospital, Milton Keynes 30 hours per week, fixed term (1 year) Competitive salary + benefits An exciting and challenging opportunity has arisen for a highly motivated Senior Physiotherapist to join our busy Physiotherapy Department at Blakelands Hospital in Milton Keynes. We are looking to appoint an HCPC registered Physiotherapist to join the team on a 30 hours per week basis for a fixed term contract of 1 year. The role: We are looking for an experienced, self-directed and energetic individual to work with our multidisciplinary team as a Senior Physiotherapist, with a mixed caseload of pre or post orthopaedic surgery patients, outpatient post-op rehabilitation, pre-operative rehabilitation and conservative management of musculoskeletal conditions. Appropriate qualifications are essential. What you will bring with you: Suitable post qualification experience is essential. Excellent knowledge of inpatient orthopaedic care Experience in MSK management and post op rehabilitation Broad/rotational physiotherapy knowledge The ability to make decisions and use your initiative Excellent communication skills Demonstrate the Ramsay Values every day. Benefits 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Jan 12, 2026
Full time
Job Description Senior Physiotherapist Blakelands Hospital, Milton Keynes 30 hours per week, fixed term (1 year) Competitive salary + benefits An exciting and challenging opportunity has arisen for a highly motivated Senior Physiotherapist to join our busy Physiotherapy Department at Blakelands Hospital in Milton Keynes. We are looking to appoint an HCPC registered Physiotherapist to join the team on a 30 hours per week basis for a fixed term contract of 1 year. The role: We are looking for an experienced, self-directed and energetic individual to work with our multidisciplinary team as a Senior Physiotherapist, with a mixed caseload of pre or post orthopaedic surgery patients, outpatient post-op rehabilitation, pre-operative rehabilitation and conservative management of musculoskeletal conditions. Appropriate qualifications are essential. What you will bring with you: Suitable post qualification experience is essential. Excellent knowledge of inpatient orthopaedic care Experience in MSK management and post op rehabilitation Broad/rotational physiotherapy knowledge The ability to make decisions and use your initiative Excellent communication skills Demonstrate the Ramsay Values every day. Benefits 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site (where possible) Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy RSU program for most employees Retirement matching program Free 1Password account Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse, and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. . click apply for full job details
Job Title: Operations Director Service Area: Business Management (Leadership Team) Hours of Work: 37 Per week Salary: Competitive What You ll be doing: As Operations Director you'll be leading on operational initiatives that ensure KBS Maritime maintains a sustainable, efficient, and compliant operating model. You ll be tasked with driving strategic transformation by aligning business processes with corporate objectives, monitoring delivery against KPIs, and embedding robust governance frameworks. Additionally, you'll oversee risk management, safeguard compliance with regulatory and ethical standards, and hold the enterprise leadership team accountable for performance. The Operations Director will be central to shaping operational change and ensuring the organisation delivers on its strategic vision at Portsmouth Naval Base. Furthermore, you ll design and implement assurance mechanisms to validate operational performance, lead audits and reviews, and foster a culture of quality and accountability. By collaborating with senior leadership and engaging stakeholders across the Royal Navy, Defence Infrastructure Organisation, regulators, and auditors, you'll build trusted relationships and communicate strategic priorities effectively. You'll act as a key advisor on governance and assurance matters, ensuring transparency and resilience while supporting the long-term partnership vision of KBS Maritime as the Authority s preferred industrial partner. You ll Have: With proven experience in senior operational leadership roles, ideally gained within complex environments where governance, compliance, and assurance are critical, you ll possess a strong understanding of governance frameworks, risk management, and assurance practices, you'll be able to provide strategic oversight while driving organisational change. Your exceptional problem-solving skills and strategic thinking will also enable you to align operational delivery with corporate objectives and ensure resilience across the business. You'll also bring excellent communication and stakeholder management abilities, coupled with the capability to lead cross-functional teams effectively. Strong organisational and interpersonal skills, alongside experience in change management, will allow you to influence others and embed new ways of working. Educated to degree level (or equivalent), you'll have experience managing multi-service operations within the UK and will either hold, or be eligible to obtain, the necessary security clearance to operate in this environment. About you: Having the ability to influence and build rapport across technical and organisational contexts, you ll be comfortable applying procedures flexibly while instilling confidence in information custodians and stakeholders. Strong people management skills will enable you to set clear targets, motivate and empower teams, and address issues constructively. With a results-oriented mindset, you'll deliver effective performance management, resolve cross-functional challenges, and apply knowledge of systems and processes to achieve outcomes. Your interpersonal skills will be key to building positive relationships, demonstrating emotional stability, and showing respect and tolerance across all levels of the organisation. You'll also bring strategic thinking, capable of defining the right future state and mapping incremental steps in harmony with wider business plans. With the ability to simplify complex technical data, you'll communicate clearly to stakeholders at all levels. Progressive and proactive, you'll challenge the status quo, champion continuous improvement, and drive a transition toward data-informed, risk-based decision-making. Organised and forward-looking, you'll plan effectively, delegate resources wisely, and act with initiative, all while living and endorsing the company s values. You ll get: A competitive salary 25 days holiday plus bank holidays Enhanced pension scheme Life assurance Access to our internal benefits and discounts programme for all colleagues Cycle to work scheme Group income protection Flexible parental benefits (if applicable) Access to our Internal employee assistance network, giving you the opportunity to reach the heights of success within your new position. Continued professional career development Kudos reward opportunities (internal achievements scheme) Occupational Health & Wellbeing Services 50% off entry into the Historic Dockyard About Us: At KBS Maritime, we're not just another company we're an exciting and dynamic joint venture between industry leaders BAE Systems and KBR. Our team is dedicated to providing Asset Management, Infrastructure Management, Energy Solutions and Alongside Services at His Majesty's Naval Base Portsmouth (HMNBP), the beating heart of the Royal Navy. With almost two-thirds of the Royal Navy's surface ships stationed at HMNBP, working with KBS Maritime means being at the forefront of innovation and progress. We operate in a unique and fascinating environment, with a mix of historic dockyards and cutting-edge infrastructure that's unlike any other. By delivering state of the art solutions to the Royal Navy, KBS Maritime offers the chance to work on projects that make a real difference to the safety, security, and sustainability of the UK's National Defence and Security. But it's not just about the work at KBS Maritime, we believe in the value of our people. We have the ethos of a small business, which means we value and empower our team members to succeed.
Jan 12, 2026
Full time
Job Title: Operations Director Service Area: Business Management (Leadership Team) Hours of Work: 37 Per week Salary: Competitive What You ll be doing: As Operations Director you'll be leading on operational initiatives that ensure KBS Maritime maintains a sustainable, efficient, and compliant operating model. You ll be tasked with driving strategic transformation by aligning business processes with corporate objectives, monitoring delivery against KPIs, and embedding robust governance frameworks. Additionally, you'll oversee risk management, safeguard compliance with regulatory and ethical standards, and hold the enterprise leadership team accountable for performance. The Operations Director will be central to shaping operational change and ensuring the organisation delivers on its strategic vision at Portsmouth Naval Base. Furthermore, you ll design and implement assurance mechanisms to validate operational performance, lead audits and reviews, and foster a culture of quality and accountability. By collaborating with senior leadership and engaging stakeholders across the Royal Navy, Defence Infrastructure Organisation, regulators, and auditors, you'll build trusted relationships and communicate strategic priorities effectively. You'll act as a key advisor on governance and assurance matters, ensuring transparency and resilience while supporting the long-term partnership vision of KBS Maritime as the Authority s preferred industrial partner. You ll Have: With proven experience in senior operational leadership roles, ideally gained within complex environments where governance, compliance, and assurance are critical, you ll possess a strong understanding of governance frameworks, risk management, and assurance practices, you'll be able to provide strategic oversight while driving organisational change. Your exceptional problem-solving skills and strategic thinking will also enable you to align operational delivery with corporate objectives and ensure resilience across the business. You'll also bring excellent communication and stakeholder management abilities, coupled with the capability to lead cross-functional teams effectively. Strong organisational and interpersonal skills, alongside experience in change management, will allow you to influence others and embed new ways of working. Educated to degree level (or equivalent), you'll have experience managing multi-service operations within the UK and will either hold, or be eligible to obtain, the necessary security clearance to operate in this environment. About you: Having the ability to influence and build rapport across technical and organisational contexts, you ll be comfortable applying procedures flexibly while instilling confidence in information custodians and stakeholders. Strong people management skills will enable you to set clear targets, motivate and empower teams, and address issues constructively. With a results-oriented mindset, you'll deliver effective performance management, resolve cross-functional challenges, and apply knowledge of systems and processes to achieve outcomes. Your interpersonal skills will be key to building positive relationships, demonstrating emotional stability, and showing respect and tolerance across all levels of the organisation. You'll also bring strategic thinking, capable of defining the right future state and mapping incremental steps in harmony with wider business plans. With the ability to simplify complex technical data, you'll communicate clearly to stakeholders at all levels. Progressive and proactive, you'll challenge the status quo, champion continuous improvement, and drive a transition toward data-informed, risk-based decision-making. Organised and forward-looking, you'll plan effectively, delegate resources wisely, and act with initiative, all while living and endorsing the company s values. You ll get: A competitive salary 25 days holiday plus bank holidays Enhanced pension scheme Life assurance Access to our internal benefits and discounts programme for all colleagues Cycle to work scheme Group income protection Flexible parental benefits (if applicable) Access to our Internal employee assistance network, giving you the opportunity to reach the heights of success within your new position. Continued professional career development Kudos reward opportunities (internal achievements scheme) Occupational Health & Wellbeing Services 50% off entry into the Historic Dockyard About Us: At KBS Maritime, we're not just another company we're an exciting and dynamic joint venture between industry leaders BAE Systems and KBR. Our team is dedicated to providing Asset Management, Infrastructure Management, Energy Solutions and Alongside Services at His Majesty's Naval Base Portsmouth (HMNBP), the beating heart of the Royal Navy. With almost two-thirds of the Royal Navy's surface ships stationed at HMNBP, working with KBS Maritime means being at the forefront of innovation and progress. We operate in a unique and fascinating environment, with a mix of historic dockyards and cutting-edge infrastructure that's unlike any other. By delivering state of the art solutions to the Royal Navy, KBS Maritime offers the chance to work on projects that make a real difference to the safety, security, and sustainability of the UK's National Defence and Security. But it's not just about the work at KBS Maritime, we believe in the value of our people. We have the ethos of a small business, which means we value and empower our team members to succeed.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving toward their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and French fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You're passionate about discovering what a team needs in their workplace, and you ask insightful open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide a mid sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Have a steady book of customers with whom you've learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation . click apply for full job details
Business Development Manager - Construction / Infrastructure (Specification Sales) Location: UK Wide. Field based Salary: Competitive base + bonus + car + benefits Job Type: Full-time, Permanent We are working on behalf of a market-leading innovator within the construction sector that is undergoing significant investment and expansion. This is a rare opportunity to join a fast-growing business at the forefront of modern construction methods, supporting major UK and international infrastructure projects. The role offers genuine career progression and the chance to play a key part in transforming how steel reinforcement solutions are specified and delivered across large-scale construction projects. The Role As Business Development Manager, you will be responsible for generating revenue through a strong pipeline of specified projects. You will work closely with senior decision-makers across the construction industry, influencing specifications at early design stages and securing adoption of innovative, automated steel reinforcement solutions. This is a field-based role, targeting major projects across sectors such as data centres, renewable energy, ports, and large infrastructure developments. Key Responsibilities Develop and convert a robust pipeline of specified construction projects Drive adoption of innovative steel reinforcement solutions, highlighting cost, labour, carbon, programme, and health & safety benefits Build and maintain strong relationships with main contractors, structural engineers, and specifiers Influence project specifications at early design stages Deliver tailored proposals, presentations, and CPDs with support from the internal technical team Identify and develop opportunities within new and strategic sectors Work closely with technical and head office teams to ensure project requirements are met Maintain accurate records of sales activity and pipeline through the CRM system Provide regular reporting on sales performance, market trends, and growth opportunities Candidate Requirements Minimum 5 years' experience in senior-level business development or specification sales within the construction sector Background selling into areas such as rebar, reinforced concrete, precast, piling, formwork, groundworks, or prefabricated/modular solutions Third-level engineering qualification preferred. Structural, civil, or mechanical Proven track record of delivering revenue growth and exceeding sales targets Established network across main contractors, engineers, specifiers, and key project stakeholders Experience working on large-scale infrastructure projects. Data centres, renewables, ports, or major industrial builds Confident delivering CPDs and board-level presentations Highly organised, commercially driven, and proactive in identifying new opportunities Comfortable working remotely and travelling frequently for client meetings and site visits Why Apply? Join a business at the forefront of innovation within construction Work on high-profile, large-scale infrastructure projects Strong investment, growth, and long-term career progression Competitive package and high-impact role with real autonomy WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Jan 12, 2026
Full time
Business Development Manager - Construction / Infrastructure (Specification Sales) Location: UK Wide. Field based Salary: Competitive base + bonus + car + benefits Job Type: Full-time, Permanent We are working on behalf of a market-leading innovator within the construction sector that is undergoing significant investment and expansion. This is a rare opportunity to join a fast-growing business at the forefront of modern construction methods, supporting major UK and international infrastructure projects. The role offers genuine career progression and the chance to play a key part in transforming how steel reinforcement solutions are specified and delivered across large-scale construction projects. The Role As Business Development Manager, you will be responsible for generating revenue through a strong pipeline of specified projects. You will work closely with senior decision-makers across the construction industry, influencing specifications at early design stages and securing adoption of innovative, automated steel reinforcement solutions. This is a field-based role, targeting major projects across sectors such as data centres, renewable energy, ports, and large infrastructure developments. Key Responsibilities Develop and convert a robust pipeline of specified construction projects Drive adoption of innovative steel reinforcement solutions, highlighting cost, labour, carbon, programme, and health & safety benefits Build and maintain strong relationships with main contractors, structural engineers, and specifiers Influence project specifications at early design stages Deliver tailored proposals, presentations, and CPDs with support from the internal technical team Identify and develop opportunities within new and strategic sectors Work closely with technical and head office teams to ensure project requirements are met Maintain accurate records of sales activity and pipeline through the CRM system Provide regular reporting on sales performance, market trends, and growth opportunities Candidate Requirements Minimum 5 years' experience in senior-level business development or specification sales within the construction sector Background selling into areas such as rebar, reinforced concrete, precast, piling, formwork, groundworks, or prefabricated/modular solutions Third-level engineering qualification preferred. Structural, civil, or mechanical Proven track record of delivering revenue growth and exceeding sales targets Established network across main contractors, engineers, specifiers, and key project stakeholders Experience working on large-scale infrastructure projects. Data centres, renewables, ports, or major industrial builds Confident delivering CPDs and board-level presentations Highly organised, commercially driven, and proactive in identifying new opportunities Comfortable working remotely and travelling frequently for client meetings and site visits Why Apply? Join a business at the forefront of innovation within construction Work on high-profile, large-scale infrastructure projects Strong investment, growth, and long-term career progression Competitive package and high-impact role with real autonomy WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.
Director of Finance & Digital Full Time (37.5 hours) or Part Time working considered. Based at our Community Health Hub in Hereford, there may be scope for hybrid working, options may be discussed during selection. THE ROLE If you're a strategic thinker with a passion for innovation and a track record of delivering results - this could be your next big move. Areas You Will Lead: Financial Planning - Setting financial direction, lead planning and reporting, and ensure robust systems and governance for long-term sustainability Digital & Data Transformation Drive innovation through AI, data analytics, and emerging technologies. Lead digital strategy and governance, ensuring systems are future-ready and aligned with organisational goals Commercial Strategy - Identifying new income streams, forge strategic partnerships, and explore digital commercialisation opportunities that deliver real value Corporate Governance & Compliance - Ensuring the highest standards of governance, risk management, and regulatory compliance - while leading on estate management, insurance, and health & safety. This role is based at Nelson House, Hereford . There may be scope for hybrid working , which can be discussed as part of the selection process Selection day will be held on Tuesday 17th March 2026 Please apply early as the vacancy may close sooner if interest is high. How to Apply Please read our Application Pack before applying: Director of Finance and Digital Information Pack Please submit: Your CV A Supporting Statement(max 2 pages) demonstrating how you meet the criteria in the role profile Send to or apply via NHS Jobs For queries or alternative application methods, contact Main Responsibilities include: Oversight of budget of £20m Opportunity to significantly grow budget and activity through flexible funding flows in shift to neighbourhood working Providing expert Board-level leadership in Finance, Digital and Commercial Strategy Represent all Herefordshire GP practices to ensure financially resilient services at practice, neighbourhood & place Ensuring forward-looking Finance and Digital strategies underpin all plans Leading development of Commercial Strategy identifying new revenue opportunities, partnerships, and service innovations Providing inspirational leadership, fostering culture of innovation, accountability, and continuous improvement Fully participating in the development and delivery of the organisations Business Plan, ensuring alignment with financial, digital, and commercial goals Reporting to Board, Finance and Audit, Integrated Governance, and Commercial Strategy Committees. About us Taurus Healthcare is the GP Federation for Herefordshire, working in partnership with all 20 GP practices. We provide direct services, drive strategic development, and collaborate across the Herefordshire and Worcestershire Integrated Care System to transform local health and care. Our Focus: Population People Partnerships - improving health outcomes, putting individuals and staff at the heart of everything we do, and working across sectors. Employee Benefits: Competitive salary NHS Pension - 23.78% employer contribution. 33 to 38 days annual leave -incl bank holidays. Vivup benefits: 24/7 counselling, salary sacrifice schemes, retail discounts. Main Responsibilities include: Oversight of budget of £20m. Opportunity to significantly grow budget and work activity through flexible funding flows in shift to neighbourhood working. Providing expert Board-level leadership in Finance, Digital, and Commercial Strategy. Representing all Herefordshire GP practices to ensure financially resilient services at practice, neighbourhood and place. Ensuring clear, forward-looking Finance and Digital strategies underpin all operational and strategic plans. Leading the development of a Commercial Strategy that identifies new revenue opportunities, partnerships, and service innovations. Providing inspirational leadership across the organisation, fostering a culture of innovation, accountability, and continuous improvement. Fully participating in the development and delivery of the organisations Business Plan, ensuring alignment with financial, digital, and commercial goals. Reporting to Board, Finance & Audit, Integrated Governance, and Commercial Strategy Committee meetings. Skills, Knowledge & Experience Essential: Extensive board-level finance experience. A demonstrated ability to lead, inspire and empower a diverse and multidisciplinary team. An understanding of general practice, including the challenges, opportunities and trends. Excellent communication, negotiation and stakeholder management skills. A high level of professionalism, integrity and ethical standards. A leader who engages and enables others to deliver their best. An unquestionable record of delivering results through others. Financial acumen, with proven experience of managing budgets and optimising income streams. Ability to engage external stakeholders to build partnerships that support strategic goals. Credibility to represent the organisation to influence policy, industry standards and system responses. Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Safeguarding Statement: Taurus Healthcare is committed to safeguarding & promoting the welfare of vulnerable adults, children, and young people. All confirmed offers of employment are subject to satisfactory pre-employment checks, including an Enhanced DBS Check for this role. Equality, Diversity & Inclusion Statement: We strive to create a diverse and inclusive workplace and welcome applications from all backgrounds, including Military Veterans and family members of serving personnel. We uphold the principles of the Equality Act 2010 and do not discriminate on the grounds of age, disability, gender, gender reassignment, marriage and civil partnership, race, religion or belief, pregnancy and maternity, or sexual orientation.
Jan 12, 2026
Full time
Director of Finance & Digital Full Time (37.5 hours) or Part Time working considered. Based at our Community Health Hub in Hereford, there may be scope for hybrid working, options may be discussed during selection. THE ROLE If you're a strategic thinker with a passion for innovation and a track record of delivering results - this could be your next big move. Areas You Will Lead: Financial Planning - Setting financial direction, lead planning and reporting, and ensure robust systems and governance for long-term sustainability Digital & Data Transformation Drive innovation through AI, data analytics, and emerging technologies. Lead digital strategy and governance, ensuring systems are future-ready and aligned with organisational goals Commercial Strategy - Identifying new income streams, forge strategic partnerships, and explore digital commercialisation opportunities that deliver real value Corporate Governance & Compliance - Ensuring the highest standards of governance, risk management, and regulatory compliance - while leading on estate management, insurance, and health & safety. This role is based at Nelson House, Hereford . There may be scope for hybrid working , which can be discussed as part of the selection process Selection day will be held on Tuesday 17th March 2026 Please apply early as the vacancy may close sooner if interest is high. How to Apply Please read our Application Pack before applying: Director of Finance and Digital Information Pack Please submit: Your CV A Supporting Statement(max 2 pages) demonstrating how you meet the criteria in the role profile Send to or apply via NHS Jobs For queries or alternative application methods, contact Main Responsibilities include: Oversight of budget of £20m Opportunity to significantly grow budget and activity through flexible funding flows in shift to neighbourhood working Providing expert Board-level leadership in Finance, Digital and Commercial Strategy Represent all Herefordshire GP practices to ensure financially resilient services at practice, neighbourhood & place Ensuring forward-looking Finance and Digital strategies underpin all plans Leading development of Commercial Strategy identifying new revenue opportunities, partnerships, and service innovations Providing inspirational leadership, fostering culture of innovation, accountability, and continuous improvement Fully participating in the development and delivery of the organisations Business Plan, ensuring alignment with financial, digital, and commercial goals Reporting to Board, Finance and Audit, Integrated Governance, and Commercial Strategy Committees. About us Taurus Healthcare is the GP Federation for Herefordshire, working in partnership with all 20 GP practices. We provide direct services, drive strategic development, and collaborate across the Herefordshire and Worcestershire Integrated Care System to transform local health and care. Our Focus: Population People Partnerships - improving health outcomes, putting individuals and staff at the heart of everything we do, and working across sectors. Employee Benefits: Competitive salary NHS Pension - 23.78% employer contribution. 33 to 38 days annual leave -incl bank holidays. Vivup benefits: 24/7 counselling, salary sacrifice schemes, retail discounts. Main Responsibilities include: Oversight of budget of £20m. Opportunity to significantly grow budget and work activity through flexible funding flows in shift to neighbourhood working. Providing expert Board-level leadership in Finance, Digital, and Commercial Strategy. Representing all Herefordshire GP practices to ensure financially resilient services at practice, neighbourhood and place. Ensuring clear, forward-looking Finance and Digital strategies underpin all operational and strategic plans. Leading the development of a Commercial Strategy that identifies new revenue opportunities, partnerships, and service innovations. Providing inspirational leadership across the organisation, fostering a culture of innovation, accountability, and continuous improvement. Fully participating in the development and delivery of the organisations Business Plan, ensuring alignment with financial, digital, and commercial goals. Reporting to Board, Finance & Audit, Integrated Governance, and Commercial Strategy Committee meetings. Skills, Knowledge & Experience Essential: Extensive board-level finance experience. A demonstrated ability to lead, inspire and empower a diverse and multidisciplinary team. An understanding of general practice, including the challenges, opportunities and trends. Excellent communication, negotiation and stakeholder management skills. A high level of professionalism, integrity and ethical standards. A leader who engages and enables others to deliver their best. An unquestionable record of delivering results through others. Financial acumen, with proven experience of managing budgets and optimising income streams. Ability to engage external stakeholders to build partnerships that support strategic goals. Credibility to represent the organisation to influence policy, industry standards and system responses. Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Safeguarding Statement: Taurus Healthcare is committed to safeguarding & promoting the welfare of vulnerable adults, children, and young people. All confirmed offers of employment are subject to satisfactory pre-employment checks, including an Enhanced DBS Check for this role. Equality, Diversity & Inclusion Statement: We strive to create a diverse and inclusive workplace and welcome applications from all backgrounds, including Military Veterans and family members of serving personnel. We uphold the principles of the Equality Act 2010 and do not discriminate on the grounds of age, disability, gender, gender reassignment, marriage and civil partnership, race, religion or belief, pregnancy and maternity, or sexual orientation.
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Jan 12, 2026
Full time
Context and Background The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate. Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships. The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals. The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI. With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans. Job purpose To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric Build and manage relationships with senior volunteers and board members, maximising long-term support and value Provide operational support and management of volunteer partnerships & projects Key relationships - Internal Member of the Volunteer Board Fundraising team Reports to a Fundraising Manager, Volunteer Board Fundraising Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant Key relationships - External Volunteer board chairs, members and regional ambassadors Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity Agencies, venues and suppliers supporting volunteer fundraising External peers and networks within the volunteer fundraising sector Main duties and responsibilities Contributing to Volunteer Partnerships Strategy and Income Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value Lead on delivery of specific fundraising projects Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives Managing Volunteer Relationships Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC s mission Provide tools, resources and guidance to volunteers to support their fundraising and advocacy Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications. Develop and create engaging materials for external audiences Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity Collaboration and Centre of Excellence Act as a centre of expertise for volunteer-led fundraising across the NSPCC Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns Budgeting, Finance and Evaluation Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure Work with the Fundraising Manager to ensure accurate data capture and reporting To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. Responsibilities for all Staff within the Income Generation directorate To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. To adhere to all the NSPCC s standards, policies and procedures. To evidence an understanding of and commitment to the NSPCC s values and behaviours. To maintain an awareness of and comply with data protection regulations and internal data protection policies. To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. To work in a manner that facilitates and encourages inclusion. To be proactive in identifying ways to improve personal and team performance To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news A commitment to safeguard and promote the welfare of children and young people Person specification 1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships. 2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable. 3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive. 4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning. A track record of achieving financial and departmental objectives. 5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK. 6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way. 7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome. 8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 9. Proven ability to demonstrate initiative and creativity. 10. Experience of a fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. . click apply for full job details
Role: Regional Fundraiser - Covering West Mercia (Herefordshire, Shropshire and Worcestershire) Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 pro-rata. Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 23 January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Jan 12, 2026
Full time
Role: Regional Fundraiser - Covering West Mercia (Herefordshire, Shropshire and Worcestershire) Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 pro-rata. Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 23 January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Scheduling Team Leader Location: Ashby de la Zouch (Hybrid - minimum 2 days per week onsite)Department: Patient Solutions - Client Homecare ProgrammeReports to: Scheduling Manager At Inizio Engage, we work in partnership with clients and healthcare providers to deliver high-quality patient support services. We are now seeking a proactive and motivated Scheduling Team Leader to help drive excellence across our Patient Solutions Homecare Programme. In this vital role, you will support the Scheduling Manager in the day-to-day running of the scheduling function ensuring patient visits are safely and efficiently coordinated and that our nurse resources are utilised effectively. If you're passionate about operational excellence, team leadership and delivering outstanding service, we'd love to hear from you. What you'll be doing Lead and inspire Motivate and support a team of schedulers to achieve KPIs and contractual service metrics. Provide day-to-day coaching, feedback and guidance, recognising high performance. Drive operational excellence Monitor daily workload, capacity and visit requirements to ensure efficient scheduling. Assist with resource planning, contingency cover and operational coordination. Maintain expert knowledge of systems, processes and best practice. Support process and quality Ensure accurate documentation and adherence to SOPs, SeOPs and regulatory standards. Oversee tasks including rostering, annual leave planning and short-notice absence management. Collate data for reporting, audits and performance reviews. Build strong stakeholder relationships Work collaboratively with internal teams, clients, NHS partners and third-party providers. Provide timely and accurate scheduling information to all stakeholders. Support patient safety and service continuity during contingency periods. Champion compliance Complete all required training, including Safeguarding Level 3 and quality reporting. Ensure timely escalation of adverse events, incidents or service risks. What we're looking for Essential 1-2 years' experience in scheduling, coordination or operational support roles. Experience providing team guidance or informal leadership. Excellent communication, attention to detail and problem-solving skills. Ability to meet tight, regular deadlines in a fast-paced environment. Proficiency with Microsoft Office and scheduling systems. Strong customer service focus. Full UK driving licence. Ability to pass enhanced DBS and pre-employment medical checks. Desirable Previous team leader or senior scheduler experience. Background in pharmaceutical or NHS environments. Degree or equivalent in management, business administration or related field Why join Inizio Engage? Be part of a supportive, collaborative team committed to delivering high-quality patient care. Opportunities for professional development and progression. A role where your contribution directly supports patient wellbeing and service excellence. Ready to take the next step? Apply now to join a growing team where your leadership can help make a real difference to patients and healthcare partners. Top of Form Bottom of Form
Jan 12, 2026
Full time
Scheduling Team Leader Location: Ashby de la Zouch (Hybrid - minimum 2 days per week onsite)Department: Patient Solutions - Client Homecare ProgrammeReports to: Scheduling Manager At Inizio Engage, we work in partnership with clients and healthcare providers to deliver high-quality patient support services. We are now seeking a proactive and motivated Scheduling Team Leader to help drive excellence across our Patient Solutions Homecare Programme. In this vital role, you will support the Scheduling Manager in the day-to-day running of the scheduling function ensuring patient visits are safely and efficiently coordinated and that our nurse resources are utilised effectively. If you're passionate about operational excellence, team leadership and delivering outstanding service, we'd love to hear from you. What you'll be doing Lead and inspire Motivate and support a team of schedulers to achieve KPIs and contractual service metrics. Provide day-to-day coaching, feedback and guidance, recognising high performance. Drive operational excellence Monitor daily workload, capacity and visit requirements to ensure efficient scheduling. Assist with resource planning, contingency cover and operational coordination. Maintain expert knowledge of systems, processes and best practice. Support process and quality Ensure accurate documentation and adherence to SOPs, SeOPs and regulatory standards. Oversee tasks including rostering, annual leave planning and short-notice absence management. Collate data for reporting, audits and performance reviews. Build strong stakeholder relationships Work collaboratively with internal teams, clients, NHS partners and third-party providers. Provide timely and accurate scheduling information to all stakeholders. Support patient safety and service continuity during contingency periods. Champion compliance Complete all required training, including Safeguarding Level 3 and quality reporting. Ensure timely escalation of adverse events, incidents or service risks. What we're looking for Essential 1-2 years' experience in scheduling, coordination or operational support roles. Experience providing team guidance or informal leadership. Excellent communication, attention to detail and problem-solving skills. Ability to meet tight, regular deadlines in a fast-paced environment. Proficiency with Microsoft Office and scheduling systems. Strong customer service focus. Full UK driving licence. Ability to pass enhanced DBS and pre-employment medical checks. Desirable Previous team leader or senior scheduler experience. Background in pharmaceutical or NHS environments. Degree or equivalent in management, business administration or related field Why join Inizio Engage? Be part of a supportive, collaborative team committed to delivering high-quality patient care. Opportunities for professional development and progression. A role where your contribution directly supports patient wellbeing and service excellence. Ready to take the next step? Apply now to join a growing team where your leadership can help make a real difference to patients and healthcare partners. Top of Form Bottom of Form
Role: Regional Fundraiser - Covering Merseyside and Cheshire Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 (pro-rata) Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video. Closing date: Friday, 23rd January 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Jan 12, 2026
Full time
Role: Regional Fundraiser - Covering Merseyside and Cheshire Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 (pro-rata) Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video. Closing date: Friday, 23rd January 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
