1727 jobs found

An experienced Project Manager is required to lead the delivery of a major decarbonisation and central plant replacement project in Central London. Working within a live commercial building, you'll be responsible for managing the project from planning through to commissioning and handover, coordinating subcontractors, programme, quality, and client relationships to ensure successful delivery. The Role: Reporting to the Project Director, you'll be responsible for: Managing programmes and day-to-day project delivery Coordinating subcontractors, suppliers and design teams Planning shutdowns, plant changeovers and commissioning Monitoring health & safety, quality and progress Liaising with the client, consultants and site teams Supporting project handover and commercial activities The project includes: Air & water source heat pumps Boiler & chiller replacement Heating & chilled water pipework Pumps, BMS and associated plant Major plant replacements, crane lifts and commissioning Experience required A Building Services background (mechanical preferred) Experience delivering plant replacement, energy or decarbonisation projects Experience working in live commercial buildings Strong planning, coordination and communication skills SMSTS or IOSH CSCS Management Card Package £70,000-£80,000 salary 25 days holiday plus bank holidays Monday-Friday, 8:00am-5:00pm Overtime available Start date: Mid-August

Join a busy customer operations team where no two days are the same KMC Recruitment is working with a well-established hire business to recruit a Hire Desk Coordinator for its Ipswich operation. This is an excellent opportunity for someone who enjoys speaking with customers, coordinating multiple tasks at once and making sure everything runs smoothly from enquiry through to delivery. You'll be part of a supportive team, acting as the first point of contact for customers while working closely with colleagues across the business to deliver a first-class service. Whether you're already working within the hire industry or have a strong customer service background and are looking for your next challenge, we'd like to hear from you. The Role As part of a busy customer service and hire desk team, you'll be responsible for managing customer enquiries, arranging hires and ensuring customers receive a professional, efficient service throughout the process. Your responsibilities will include: Responding to customer enquiries by telephone and email. Preparing quotations and processing hire orders accurately. Liaising with operational teams to coordinate deliveries, collections and equipment availability. Building strong relationships with both new and existing customers. Providing advice on products and services to help customers find the right solution. Supporting Business Development Managers with customer accounts and enquiries. Maintaining accurate records and ensuring all documentation is completed correctly. Working collaboratively with colleagues to deliver excellent service and resolve any issues quickly. About You We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience in a customer service, hire desk, sales support or coordination role. Excellent communication skills, both over the phone and in writing. Strong organisational skills with the ability to prioritise a busy workload. Good attention to detail and a high level of accuracy. Confidence using Microsoft Office, including Excel. A positive attitude and willingness to support the wider team. GCSE English (Grade 4/C or above), or equivalent. Experience within the plant hire, construction, tool hire or related sectors would be advantageous, although it isn't essential. What's on Offer? Salary of £32,640. Up to 25 days' annual leave plus bank holidays. Option to buy additional holiday and carry unused leave forward. Extra day's holiday for your birthday. Company pension with employer contribution. Enhanced family leave. Death in Service cover. Medicash healthcare plan. High street retail discounts. Cycle to Work scheme. Regular performance and development reviews. A friendly, supportive working environment with genuine opportunities to develop your career. If you're looking for a customer-focused role where you can make a real impact while developing your career within a successful national business, we'd love to hear from you.

Residential Liaison Officer Location: Hull, East Yorkshire Job Type: Full Time 6-Month Fixed Term Contract Hours: Monday to Friday 40 hours per week 8:30am - 5:00pm 13.50- 14.50 Residential Liaison Officer - 6 Month Fixed Term Contract Prestige Recruitment Specialists are delighted to be recruiting on behalf of a well-established national contractor for an experienced Residential Liaison Officer to support a major refurbishment programme based in Hull. This is an excellent opportunity to join a busy project team, acting as the key point of contact between residents, site teams and the client. You'll play an essential role in ensuring residents are kept fully informed throughout the programme, helping to deliver an excellent customer experience while minimising disruption. If you have previous experience within social housing, planned maintenance or refurbishment projects and enjoy working with people, we'd love to hear from you. Key Responsibilities Act as the main point of contact for residents before, during and after planned works. Conduct pre-start visits to explain the programme of works, timescales and access requirements. Produce and distribute resident communications, including letters, newsletters and project updates. Respond to resident enquiries, complaints and concerns in a professional and timely manner. Coordinate appointments between residents and site teams to ensure smooth project delivery. Maintain accurate records of all resident interactions and outcomes. Identify vulnerable residents and work alongside housing providers and support services where additional assistance is required. Attend resident meetings and community engagement events where necessary. Liaise closely with Site Managers and Contracts Managers to resolve access issues and minimise disruption. Support customer satisfaction initiatives and ensure GDPR and safeguarding procedures are followed at all times. About You The successful candidate will be an excellent communicator with strong organisational skills and a genuine passion for delivering outstanding customer service. Essential Skills & Experience Previous experience as a Residential Liaison Officer, Resident Liaison Officer or within a customer-facing role in construction, social housing, property maintenance or planned works. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience working alongside Housing Associations, Local Authorities or public sector clients. Good IT skills, including Microsoft Office and customer management systems. Understanding of safeguarding principles and supporting vulnerable residents. Full UK Driving Licence. Desirable Experience working on refurbishment, retrofit, roofing or decarbonisation projects. NVQ or recognised qualification in Customer Service or Resident Liaison. Current DBS certificate or willingness to undergo a DBS check. What's on Offer 6-month fixed term contract. 13.50- 14.50 DOE Full-time, Monday to Friday working hours. Opportunity to work on a high-profile refurbishment project. Supportive project team and professional working environment. Competitive salary, dependent on experience. If you're an experienced Residential Liaison Officer looking for your next contract opportunity in Hull, we'd love to hear from you. To apply, please submit your CV to (url removed) or contact Prestige Recruitment Specialists for more information.

M&E Commissioning Manager - London We are seeking a M&E Commissioning Manager to join our team in London. This is an opportunity to play a key role across multiple high-profile sites, leading the M&E commissioning and ensuring all systems are tested, validated, and delivered to the highest standards, helping drive project excellence through to successful project completion. Your Team You'll join a hardworking, ambitious, and supportive team where your ideas matter and your development is genuinely prioritised. At Dornan, we invest in long-term career growth through structured progression pathways and continuous training support. The Role Reporting to the Project Director, the M&E Commissioning Manager will lead the planning, coordination, and delivery of commissioning activities, ensuring all systems are inspected, tested, and commissioned in line with project specifications and industry standards. You will be responsible for overseeing commissioning activities across the project, coordinating subcontractors and project teams to ensure systems are delivered fully operational and ready for handover to the client. Responsibilities Lead and coordinate all mechanical commissioning activities to deliver fully tested and operational M&E systems to the client Work closely with clients, subcontractors, and project teams to support the successful delivery of building services systems Manage subcontractor testing and commissioning activities, including witnessing tests and reviewing documentation Identify commissioning requirements, including specialist test equipment and resources Support the preparation and review of Commissioning and Testing RAMS Carry out quality inspections during pre-commissioning and commissioning stages Coordinate commissioning activities with other trades to ensure efficient project delivery Resolve commissioning issues quickly and ensure all deficiencies are addressed in a timely manner Maintain accurate commissioning reports and documentation Ensure all personnel involved in commissioning activities meet required EHS training and safety standards About You Your Experience Previous experience communicating on the projects progress to key stakeholders, such as the project director, client, architects, engineers Ability to priorities workload Recognises own strengths and weaknesses and committed to ongoing development Acceptance of responsibility and accountability Your Qualifications Mechanically or Electrically Qualified Strong knowledge of Cx practices To find out more information please contact Sean Hitchman on (phone number removed) / (url removed)

Project & Small Works Manager (Electrical) Leicester £45,000 - £60,000 + Car Allowance + Bonus + Benefits Reed Engineering is recruiting for an experienced Project & Small Works Manager on behalf of a successful and growing electrical contractor with an excellent reputation across the commercial, industrial and specialist sectors. This is a fantastic opportunity for an Electrical Project Manager looking for a varied role that combines project delivery, small works management and commercial responsibility within a supportive and forward-thinking business. The Role You will be responsible for managing electrical projects from initial enquiry through to completion, ensuring projects are delivered safely, on time and within budget. You will also play a key role in pricing, quoting and managing small works and reactive maintenance projects. Key Responsibilities Manage electrical projects from planning through to successful handover. Ensure projects are delivered safely, on time, within budget and to a high standard. Coordinate labour, materials, subcontractors and project resources. Monitor progress, manage programmes and resolve any project issues. Manage project variations and additional works. Prepare quotations for small works, maintenance and reactive electrical projects. Assess labour, material and subcontractor requirements. Manage awarded small works projects through to completion. Build and maintain strong client relationships. Attend site and client meetings. Ensure compliance with health, safety and quality standards. Oversee testing, commissioning and project handovers. About You To be successful in this role, you will have: Proven experience as an Electrical Project Manager. Strong knowledge of electrical installations and building services. Experience delivering projects from inception to completion. Good commercial awareness and cost management skills. Strong communication and stakeholder management abilities. Ability to manage multiple projects simultaneously. Proficiency in Microsoft Office. Full UK Driving Licence. Desirable Experience pricing and managing small works projects. HNC/HND or Degree in Electrical Engineering or Building Services. SMSTS, ECS/CSCS, IOSH or NEBOSH certification. PRINCE2, APM or equivalent project management qualification. What's on Offer? £45,000 - £60,000 Salary Car Allowance Performance-Related Bonus Company Pension Life Assurance Employee Assistance Programme Ongoing Training & Development Career Progression Opportunities Stable and Growing Business Supportive Working Environment Apply Now This position would suit an ambitious Electrical Project Manager seeking greater responsibility, autonomy and long-term career development within a well-established and expanding organisation. Apply today or contact Gary Larner at Reed Engineering for a confidential discussion.

Our client is seeking a proactive and highly organised individual to become the operational hub of their head office. This is a varied role combining responsibility for office operations, facilities management, supplier relationships and IT coordination with executive support. This is a broad and autonomous position where you'll take ownership of the day-to-day running of a busy head office, ensuring employees have a safe, efficient and professional working environment. If you enjoy improving processes, managing projects, overseeing office organisation and ensuring everything runs smoothly behind the scenes, this could be the perfect opportunity! Job Title: Office Manager/ EA Salary: 50,000 - 55,000 per annum Location: Berkshire Key Responsibilities: Manage the day-to-day running of a busy head office, ensuring a safe, efficient and professional working environment Oversee facilities management, including building maintenance, contractors, suppliers and workplace services Coordinate office infrastructure, IT equipment and technology providers to ensure employees have the tools and support they need Continuously review and improve office systems, processes and operational efficiency Manage office budgets, negotiate supplier contracts and monitor service performance Lead the onboarding of new employees, coordinating workspace setup and office inductions Ensure compliance with Health & Safety legislation, workplace policies, fire safety and risk management procedures Provide Executive Assistant support to senior leadership, including diary management, meeting coordination, travel arrangements and confidential administration Prepare reports, presentations, board papers and meeting documentation, ensuring actions are followed through Coordinate company meetings, events and cross-functional projects, acting as a central point of contact across the business Build strong relationships with internal stakeholders and external suppliers, ensuring a high standard of service and smooth day-to-day operations Skills and Experience: Proven experience within office management, executive assistant or operations support Strong facilities management and IT services experience Previous responsibility managing budgets for supplier and contractor management Strong stakeholder management and communication abilities The ability to work with confidential information professionally and discreetly Experience improving office processes and operational efficiency Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Description Meals & More, supported by Sysco GB, is currently recruiting for a Programme Manager to join our team on a full-time, permanent basis . This is an exciting opportunity for a relationship-focused programme professional to play a key role in managing grant funding programmes, supporting community delivery partners and helping drive positive outcomes for children and young people across the UK. Our role is offering remote working with travel to sites when required. About Meals & More Meals & More is a growing charity working to tackle holiday hunger and food insecurity for children right across the UK. We do this by providing grants to a brilliant network of community organisations, enabling them to deliver food, activities and positive experiences for children during the school holidays. We are a small, friendly and focused team with a clear strategy for the future, supported by committed and supportive trustees. This is an exciting time to join us as we continue to grow our reach, strengthen our impact and develop the way we work. About the Role In this role, you will manage the grants process for Meals & More delivery partners, from application and assessment through to award, payment and close-out. You will act as the main relationship lead for funded partners, building trusted relationships with a diverse network of organisations including youth clubs, community groups, CICs and faith centres. You will oversee grant agreements, payments and monitoring, ensuring funding is distributed effectively while maintaining strong standards of governance, compliance and accountability. You will also support the charity's digital transformation, helping to move grant processes from manual systems to streamlined digital platforms such as Salesforce and online application tools. Working closely with colleagues across Communications, Corporate Partnerships and Finance, you will maintain accurate records, support reporting requirements and provide insight into programme performance, impact and emerging needs across the delivery partner network. We're looking for a programme, grants or partnerships professional with a good understanding of grant management, stakeholder engagement and programme administration. You will ideally have experience of managing funding programmes, assessing applications, carrying out due diligence and building strong relationships with external partners. Experience supporting community organisations, charities or not-for-profit programmes would be valuable, but we are open to candidates whose experience can demonstrate transferable skills and a strong understanding of effective programme delivery. Strong communication, organisation and stakeholder management skills are important, as you will act as a key point of contact for delivery partners throughout the funding cycle. You will be comfortable managing multiple priorities, analysing information, providing practical guidance and working collaboratively with a range of internal and external stakeholders. A proactive approach and a passion for making a positive social impact are key to success in this role. Experience using CRM systems, databases and reporting tools to manage information, monitor outcomes and support decision-making would be advantageous. Experience with Salesforce or similar platforms, together with an interest in improving processes and operational efficiency, would be highly beneficial. The Programme Manager will also support the wider team with fundraising activity by providing programme information, impact data and partner insight to support funding applications, reporting and funder relationships. In addition, they will help provide programme information, impact data and partner insight that can strengthen funding applications, reporting and relationships with funders. This is a fantastic opportunity to join Meals & More and make a meaningful contribution to programme delivery, partner engagement and the continued growth and impact of the charity. What you'll get: Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.

Company Profile CBRE is the global leader in commercial real estate services and investment. Through our Facilities Management function, we focus on all aspects of the operations of a set of assets, providing support to Property Managers regarding repairs and investment plans. Job Title: Assistant Facilities Manager As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are completed effectively and in line with established procedures. Role Summary: Work with landlords, tenants, and service providers to ensure that procedures, policies, and reporting formats are implemented and followed. Acknowledge client inquiries and collect work orders. Collect information and reports to determine performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities outside the building, including waste disposal and recycling processes. Follow instructions, correspondence, and memos, seeking clarification when required. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to resolve straightforward issues with limited discretion. Deliver work by following defined procedures and processes under close supervision and guidance. Contribute through clearly defined duties, methods, and tasks. Experience Required: Ability to follow basic work routines and standards in the application of work. Strong communication skills to exchange straightforward information. Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook. Strong organisational skills with an inquisitive mindset. Basic mathematical skills with the ability to calculate simple figures such as percentages, discounts, and mark-ups. DISCLAIMER This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Responsibilities and duties may change at any time to meet business needs.

Harwell Campus, Oxfordshire Hybrid Working Full Time Shape Winning Proposals That Make a Real Impact. Are you highly organised, detail-focused and looking for a role where your work directly contributes to business growth? If you enjoy bringing people together, managing multiple projects and producing high-quality submissions, this could be the perfect opportunity. We're looking for a proactive Bid Coordinator to join a friendly and collaborative team at the world-renowned Harwell Campus . You'll become a key part of the business development function, helping to identify exciting new opportunities, coordinate winning proposals and support projects that make a genuine difference across a wide range of sectors. No two days are the same. You'll work closely with technical experts, project managers and business development professionals, giving you exposure to the full bid lifecycle while developing valuable skills and building your career in a growing organisation. As Bid Coordinator, you'll play a pivotal role in helping the business secure new opportunities by: Identifying exciting tender and framework opportunities through a range of online portals Coordinating the end-to-end bid process, ensuring submissions are delivered on time and to the highest standard Supporting bid qualification and go/no-go decisions Researching opportunities and gathering information to create compelling proposal responses Formatting, proofreading and producing professional, high-quality bid documentation Collaborating with subject matter experts to develop engaging proposal content Managing project schedules, deadlines and bid trackers Maintaining bid libraries and ensuring documentation is organised and up to date Analysing bid activity and supporting continuous improvement of bidding processes Working across multiple teams to help deliver successful projects and commercial growth About You You'll be someone who enjoys organising complex pieces of work, thrives on meeting deadlines and takes pride in producing accurate, polished documentation. You'll ideally have: Previous experience in bid coordination, proposal support, project administration or a similar role Excellent written communication and proofreading skills Strong organisational and planning abilities The confidence to manage multiple priorities simultaneously A proactive, positive approach and excellent attention to detail Strong Microsoft Office skills including Word, Excel, Outlook, Teams and SharePoint The ability to build effective working relationships across different teams It would be great if you also had but not essential Experience with bid or tender portals Knowledge of project planning tools such as Monday or AccessPlanIt Experience within learning & development, professional services or consultancy PRINCE2, APM PFQ or bid management qualifications Why Join? This is an excellent opportunity to join an organisation that genuinely invests in its people. You'll work alongside experienced professionals in a collaborative environment where your ideas are welcomed, your development is encouraged, and your contribution has a direct impact on business success. In return, you'll receive: Competitive salary Hybrid working Generous annual leave plus Christmas shutdown Employer pension contribution Healthcare Cash Plan Employee discount platform Cycle to Work scheme Employee Assistance Programme Mental Health First Aiders Ongoing learning and professional development opportunities Located at the internationally recognised Harwell Campus , you'll be joining an innovative environment that's home to some of the UK's leading science, technology and engineering organisations. Diversity & Inclusion We are committed to creating an inclusive workplace where everyone is valued, respected and supported. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Title : Regional Head of Estates South & East (known internally as Senior Estate Manager South & East) Location : South & East Region Salary : Salary from 59,922 depending on skills, experience, and location / 36 hours per week / Permanent Job type : Permanent Ref : 16534 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. Our Estates Department plays a central role in making that possible. Through four regional teams, we provide the professional leadership and technical expertise needed to conserve, maintain and develop a wide range of historic properties, from country houses and ruined castles to hill forts, Roman temples, gardens and archaeological landscapes. We are looking for a Regional Head of Estates (internally, this role is known as Senior Estate Manager) to join our team. The role is full-time and permanent, working 36 hours per week. You must be based within the South & East region, as travel across the region is an essential requirement of the role. Leading a multidisciplinary team, you will provide visible leadership and support across a diverse portfolio of sites. You may work from home or from one of our site-based offices (Dover Castle or Wrest Park), but you will be expected to spend a proportionate amount of time at key sites, including Dover, Osborne, Wrest Park and Audley End House, and travel regularly throughout the region to attend meetings, site visits and engage with colleagues. The Benefits - Salary from 59,922, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events The South & East region is one of English Heritage's largest and most diverse portfolios, covering 119 historic sites across 17 counties, including 31 paid visitor attractions and an annual estates and maintenance budget of more than 4.5 million. In this role, you will lead a large multidisciplinary Estates team across an exceptional heritage portfolio spanning prehistoric monuments, Roman settlements, medieval fortresses, monastic ruins, Tudor coastal defences, historic houses, gardens and archaeological landscapes. This is a significant senior leadership role at the heart of English Heritage's work, shaping how some of the country's most significant historic places are cared for, maintained and developed for the future. You will lead priorities, programmes, budgets, compliance and risk across a large and complex operational portfolio, working with a multidisciplinary team of around 22 colleagues across estates, conservation, building services, landscapes, facilities and operational support. You will bring strategic direction, professional judgement and visible leadership to a role with scale, variety and influence. We are looking for a confident and experienced estates, property, building conservation or facilities leader who can bring strategic focus, sound judgement and positive leadership to a large and varied regional portfolio. You will have experience of managing substantial work programmes and budgets, leading multidisciplinary teams, overseeing property-related risk and compliance, and procuring and managing construction or maintenance contracts. This role would suit someone who can build strong relationships, make informed decisions and drive improvement across a geographically dispersed estate, with experience of historic buildings, conservation-led estate management and the use of estate management systems such as GIS or CAFM. To be considered for the role, you'll need experience of: 1. Building and managing large and complex work programmes and budgets. 2. Working at a senior level contributing to national and departmental strategy and policy. 3. Procuring and managing construction and maintenance contracts. 4. Leading teams managing an estate with a range of property related issues, including safety, legal and statutory requirements. 5. Knowledge of historic and/or ecological environment conservation. Interviews will be held on Thursday 3rd September at Wrest Park, Silsoe, Bedfordshire, MK45 4HR. If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Jamie Cain, Head of Estates. Contact details are available via the apply button. No agencies please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date : 16/08/:59:59

Role Overview This is a varied, outward-facing role where you'll meet with payroll bureaux and accountants, understanding their businesses and identifying opportunities to grow their existing employer client base with Nest, as well as onboarding new Nest Connect accounts. As a Business Development Manager (Nest Connect), you will help partners use Nest Connect to simplify their workplace pension administration, building strong relationships and driving business growth. This is a fully remote role. Role highlights include: Managing a pipeline of existing and prospective Nest Connectors, planning where your time and engagement will have the greatest impact. Holding a mix of face-to-face and online meetings, following up leads and building trusted relationships across the payroll and accountancy sectors. Helping new organisations adopt Nest Connect and supporting existing users to extend its use across more of their employer clients. Leading account-development activity - from identifying a promising opportunity and agreeing a plan through to onboarding, growth and, where appropriate, handover to the Key Account Management team. Providing insight into initiatives that improve the Nest Connect proposition, customer journey, service or marketing. Planning and presenting webinars, representing Nest at industry events and turning the conversations you have into new opportunities. Keeping development plans, customer records and reporting up to date so that progress, risks and next steps remain clear. You'll have the freedom to organise your own activity within an agreed framework, while working closely with colleagues across B2B and wider Nest. The common thread is turning insight and strong relationships into sustainable growth and better experiences for employers and members. The minimum criteria for this role are: Knowledge of UK pension regulation and the UK pension landscape Proven B2B sales experience A good understanding of how the payroll market interacts with workplace pensions Evidence of influencing outcomes and objection handling skills Flexible and agile working Everyone's personal situation is different.We've introduced different ways of working, which include (subject to role requirements): reduce or vary working hours reduce or vary the days worked work compressed hours this is a home working role (there is an expectation to attend Nest's offices in Canary Wharf once or twice per month for team meetings, training or other business needs, as and when required) Directorate/Department Overview Nest is a great government delivery success story. Established in 2010, Nest has been a critical pillar of the government's automatic enrolment programme, with a public service obligation (PSO) to accept any employer wishing to use the scheme to discharge their automatic enrolment duties.From a standing start, we have delivered a high-quality, low-cost pension scheme, open to all, which has not only delivered on its mission, but helped to drive up standards and best practice across the industry. Now with over 14 million members, Nest is playing a critical role in helping people save for their retirement many of them low to moderate earners who may be saving for the first time and moving jobs frequently.Nest now occupies a place in the market as a major Master Trust, a sector that has grown following the introduction of automatic enrolment and that we believe has great potential for delivering pensions to mass market consumers for many years to come, leveraging scale to offer low cost, modernised services in the context of strong Trustee governance.To best serve our diverse customer base, it's important that Nest has an equally diverse workforce and promotes an inclusive culture. This is in line with the organisation's values and ensures that Nest is a corporation fit for the future. Directorate overview The Nest Experience (NX) directorate is responsible for developing and evolving the propositions for our customers, for the service and experience that they enjoy and working with our delivery partners to ensure their data and assets are kept safe. This includes: Definition of our customer strategies Developing, maintaining and evolving our customer value propositions The brand and marketing of Nest to our customers The design of the service experience our customers enjoy across all channels Working with our partner, TCS, to deliver a service that delights our customers and keeps their data and assets safe Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you're applying through the scheme. We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Role Overview We are seeking a highly skilled and experienced Java Developer to lead the design, development, and delivery of scalable, secure, and high-performance enterprise applications. The ideal candidate will possess deep expertise in Java and Spring Boot, strong architectural knowledge, and proven experience leading development teams in delivering large-scale digital solutions. As a technical leader, you will drive engineering best practices, mentor developers, contribute to strategic technology decisions, and collaborate closely with cross-functional stakeholders to ensure successful project delivery. Key Responsibilities Technical Leadership Lead the design, development, and maintenance of enterprise-grade Back End applications using Java (8/11/17+) and Spring Boot. Define and drive technical architecture, coding standards, and development best practices. Provide technical guidance and mentorship to development teams. Conduct code reviews and ensure high-quality, maintainable, and secure code. Collaborate with Solution Architects and Engineering Managers on technology roadmaps and architectural decisions. Application Development Design and implement RESTful APIs and microservices-based solutions. Develop scalable, resilient, and high-performing Back End services. Integrate with internal and external systems through APIs, messaging platforms, and event-driven architectures. Ensure compliance with security, performance, and reliability requirements. Architecture & Design Participate in system architecture, technical design discussions, and solution planning. Drive cloud-native development practices and modernization initiatives. Identify and mitigate technical risks and performance bottlenecks. Ensure scalability, maintainability, and extensibility of software solutions. DevOps & Delivery Support and enhance CI/CD pipelines and automated deployment processes. Collaborate with DevOps teams to implement containerized and cloud-based solutions. Contribute to Infrastructure as Code (IaC) initiatives using tools such as Terraform. Participate in release planning, production deployments, and incident management. Stakeholder Collaboration Work closely with Product Owners, Business Analysts, Architects, QA, and DevOps teams. Translate business requirements into technical solutions. Communicate technical concepts effectively to both technical and non-technical stakeholders. Required Skills & Qualifications Technical Skills 8+ years of hands-on software development experience with Java. Strong expertise in Java and Spring Boot frameworks. Extensive experience designing and implementing microservices architectures. Strong knowledge of RESTful API design and integration. Experience with Hibernate, JPA, and ORM frameworks. Hands-on experience with messaging technologies such as Kafka or RabbitMQ. Experience with cloud platforms including AWS, Azure, or GCP. Strong experience with Docker and Kubernetes. Proficiency with relational and NoSQL databases such as PostgreSQL, MySQL, MongoDB, or similar. Deep understanding of application security, authentication, authorization, and secure coding practices. Experience with performance tuning, monitoring, and troubleshooting distributed systems. Strong knowledge of Git, branching strategies, and Agile/Scrum methodologies. Leadership Experience Proven experience leading development teams and delivering complex enterprise projects. Ability to mentor developers and foster technical excellence. Experience managing technical deliverables, estimations, and development planning. Preferred Qualifications Experience working within regulated, standards-driven, or public sector environments (eg, GDS-aligned projects). Experience implementing cloud-native architectures and event-driven systems. Familiarity with Infrastructure as Code tools such as Terraform or CloudFormation. Experience with observability and monitoring tools such as ELK, Grafana, Prometheus, or Splunk. Relevant Java, AWS, Azure, GCP, Kubernetes, or architecture certifications. Experience with Domain-Driven Design (DDD) and API-first development approaches. Soft Skills Strong leadership and decision-making capabilities. Excellent analytical and problem-solving skills. Effective communication and stakeholder management abilities. Strong collaboration and team-building mindset. Ability to balance technical excellence with business objectives. Self-motivated with the ability to work independently and lead distributed teams. Nice to Have Experience in digital transformation programs. Exposure to government, healthcare, banking, or other highly regulated industries. Experience leading geographically distributed development teams. Knowledge of AI-assisted development tools and modern software engineering practices.

Senior Facilities Officer Dulverton, Somerset About Us Exmoor National Park is a unique and beautiful part of the country. Our vision is that Exmoor remains a beautiful landscape, leading the response to climate change and nature recovery, a welcoming place for all, as well as a great place to live, work and do business. We are now looking for a Senior Facilities Officer to join us on a permanent, full-time basis, although part-time working will also be considered. The Benefits - Salary of £37,280 - £41,771 per annum (pro rata for part-time) - Generous annual leave plus bank holidays (pro rata for part-time) - Local Government Pension Scheme - Paid sickness, parental and compassionate leave, plus time off for dependants - Time off to attend medical appointments - Access to trained Mental Health First Aiders and a 24/7 confidential helpline This is a fantastic opportunity for an IOSH-qualified facilities management professional with leadership expertise to join an organisation responsible for one of the most diverse and significant property portfolios of any National Park Authority in England. You ll discover a friendly and collaborative team where people genuinely support one another; there are staff forums, study days and National Park networking activities that help create a rewarding and inclusive place to work. The Role As a Senior Facilities Officer, you will provide operational leadership for the Authority's facilities function, ensuring our buildings, public facilities, vehicles and associated services remain safe, compliant, well maintained and fit for purpose. You'll co-ordinate and prioritise facilities activities across our diverse estate, managing the Facilities team and contractors whilst ensuring statutory compliance requirements are effectively delivered and monitored. Helping to maintain high standards across the Authority, you'll ensure facilities are well presented, vehicles remain safe and available for staff, statutory records are maintained and our buildings continue to deliver best value, efficiency and carbon targets. About You To be considered as our Senior Facilities Officer, you will need: - Experience of supervising or managing a facilities management team - Experience appointing, managing and evaluating contractors - Proven experience applying health and safety legislation across facilities management, including asbestos, Legionella, PAT testing and ladder inspections - In-depth knowledge of facilities management across a wide range of services, equipment, materials and repairs - Knowledge of the Construction (Design and Management) Regulations 2015 and building construction and maintenance - Excellent project management skills - Strong problem-solving and analytical skills - Good IT skills - A full driving licence - IOSH Managing Safely or an equivalent practical health and safety qualification, such as Legionella, asbestos or fire safety management The closing date for this role is 9th September 2026. Other organisations may call this role Facilities Manager, Estates Officer, Estates and Facilities Manager, Facilities Supervisor, Property and Facilities Manager, Building Services Manager, Facilities Co-ordinator, or Estates Co-ordinator. Webrecruit and Exmoor National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your career as our Senior Facilities Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

As a Project Manager, you will lead cross-functional delivery squads responsible for projects that directly impact hundreds of thousands of clients. You will work at the intersection of legal services, operations, data and technology, helping shape the future of large-scale claims management and client delivery. Client Details Our client is a leading UK law firm specialising in complex litigation, group actions, and consumer rights claims. With a highly experienced team and offices across major UK cities, the firm represents individuals, employees, and consumers in high-profile cases against large organisations. Known for its innovative approach, commitment to access to justice, and strong track record of success, the firm combines legal expertise with a client-focused culture. Description Leading multidisciplinary delivery squads to define, execute and implement project outcomes. Managing multiple concurrent projects and workstreams with competing priorities. Developing and maintaining detailed project plans, timelines, resource plans and budgets. Managing complex interdependencies across legal, operational, technology and data teams. Overseeing projects involving large-scale datasets, system integrations and business-critical platforms. Identifying, managing and mitigating risks, issues and dependencies. Driving stakeholder engagement across senior leadership and operational teams. Producing clear, insightful project reporting, KPIs and progress updates. Facilitating decision-making and ensuring effective governance throughout the project lifecycle. Maintaining accurate project documentation and delivery artefacts. Championing continuous improvement through lessons learned and delivery best practice. Supporting organisational change and driving adoption of new ways of working. Building strong collaborative relationships across multidisciplinary teams. Ensuring project outcomes align to wider strategic objectives. Profile Essential: Significant project management experience delivering complex business, technology or transformation programmes. Proven experience managing large-scale, data-driven projects involving complex databases, CRM platforms or high-volume client information. Experience gained within legal services, professional services, consulting, financial services, insurance, regulated industries or similarly complex client-facing organisations. Strong understanding of project governance, delivery frameworks and programme controls. Demonstrable experience building and maintaining project schedules using tools such as (url removed), Microsoft Project or equivalent. Strong understanding of software development and technology delivery lifecycles. Experience coordinating multidisciplinary teams across business, technology, operations and data functions. Excellent stakeholder management skills with the ability to influence and challenge at all levels. Strong analytical and problem-solving skills with the ability to simplify complex issues into actionable plans. Excellent communication, presentation and reporting capabilities. Experience successfully managing multiple projects simultaneously in a fast-paced environment. Strong commercial awareness and ability to balance delivery priorities with business goals. Proven ability to manage multiple projects and priorities simultaneously while maintaining high standards of quality and accuracy. Demonstrated experience delivering projects within strict deadlines and working effectively in fast-paced, time-sensitive environments. Desirable: Experience delivering data migration, data transformation or large-scale client onboarding programmes. Experience working with Salesforce or similar enterprise platforms. Experience delivering AI, automation or digital transformation initiatives. PMP, PRINCE2, Agile, Scrum or equivalent project management certification. Understanding of legal operations, claims management or case management platforms. Job Offer Annual discretionary bonus scheme 25 days holiday, plus bank holidays Company contributory pension scheme Life assurance Free Snacks/Refreshments Hybrid working (3 days in the office, 2 days from home) Cash-back healthcare scheme Enhanced family friendly polices Employee Assistance Programme Subsidised gym membership Cycle to Work scheme Staff referral scheme State of the art working environment The client are reviewing CV's for this role immediately, so if you're interested in this role, apply now.

Mechanical Site Manager Location: London Salary: 65,000 - 75,000 per annum Employment Type: Permanent The Opportunity We are currently recruiting for an experienced Mechanical Site Manager to join a well-established MEP contractor delivering high-quality mechanical building services projects across London. This is an excellent opportunity for an experienced Mechanical Site Manager looking for a long-term position with a growing business and the opportunity to work on major commercial and construction projects. The Role As Mechanical Site Manager, you will be responsible for the day-to-day management and delivery of mechanical works on site, ensuring projects are completed safely, on programme and to the required quality standards. You will work closely with Project Managers, engineers, subcontractors, consultants and main contractors to coordinate mechanical installation activities and ensure successful project delivery. Key Responsibilities Manage day-to-day mechanical installation activities on site. Coordinate mechanical subcontractors, engineers and site operatives. Ensure works are delivered safely, efficiently and in line with the project programme. Review and implement RAMS, method statements and risk assessments. Coordinate mechanical works with electrical, structural and other MEP services. Monitor progress, productivity and quality of installation. Liaise with main contractors, consultants and client representatives. Attend site meetings and provide regular progress updates. Identify and resolve technical and construction issues. About You Proven experience as a Mechanical Site Manager or Mechanical Supervisor. Strong mechanical building services experience. Experience working on commercial, residential, retail or similar construction projects. Good knowledge of mechanical installation, including HVAC, pipework and associated building services . Experience managing subcontractors and site teams. Ability to read and interpret mechanical drawings and specifications. Strong understanding of RAMS, health & safety and quality requirements. Excellent communication and coordination skills. Ability to work effectively with main contractors, consultants and clients. SMSTS certification. Package 65,000 - 75,000 basic salary Permanent position London-based projects Long-term career opportunity Major commercial and MEP projects Professional and supportive working environment Diamond and the Danny Sullivan Group are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to ensuring our recruitment process is fair, accessible and inclusive for all. INDCER

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Job Summary We are looking for an experienced Senior Full Stack Developer you will be responsible for designing, developing, and maintaining scalable Back End services using Python and Django. You'll work within multidisciplinary Agile teams, collaborating with product managers, designers, and DevOps engineers to deliver secure, resilient, and user-focused applications. Key Responsibilities Design, develop, and maintain Back End applications using Python and Django . Build secure RESTful APIs and integrate with internal and third-party services. Develop applications following GOV.UK Frontend design principles and standards. Implement secure authentication and authorisation using OIDC and OAuth 2.0 . Develop and maintain PostgreSQL database schemas, queries, and migrations. Containerise applications using Docker and Docker Compose for local development and deployment. Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog refinement. Write clean, maintainable, and well-tested code following best engineering practices. Troubleshoot production issues and support continuous service improvements. Collaborate with cross-functional teams to deliver high-quality digital services. Required Skills Excellent hands-on experience with Python and the Django framework. Good understanding and practical experience working within Agile delivery teams. Strong knowledge of GOV.UK Frontend and Government Digital Service (GDS) standards. Good understanding of authentication and authorisation protocols, including: OpenID Connect (OIDC) OAuth 2.0 Experience using Docker and Docker Compose for application development. Excellent understanding of PostgreSQL , including database design and optimisation. Experience developing RESTful APIs. Strong debugging, analytical, and problem-solving skills. Excellent communication and collaboration skills. Preferred Qualifications Experience working on UK Public Sector digital transformation projects. Knowledge of AWS cloud services. Experience with CI/CD pipelines (GitHub Actions, GitLab CI, or similar). Familiarity with Infrastructure as Code (Terraform). Experience with automated testing frameworks such as Pytest. Why Join Us? Opportunity to work on innovative AI and enterprise digital solutions. Collaborative and technology-driven environment. Career growth opportunities with cutting-edge technologies. Competitive salary and benefits package. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from under-represented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

Account Manager, Print on Demand & Branded Merchandise - City of London Independently owned and rapidly growing print business based in the City of London who have built a reputation for delivering high-quality print on demand, branded merchandise and large format solutions with unbeatable speed and service, seek an outstanding & aspirational Account Executive / Manager to join their dynamic & hands-on Client Services team. Their investment in the latest digital printing technology has positioned them as the go-to supplier for Clients ranging from national restaurant chains to large City based insurance, legal & financial firms, so as an experienced and proactive Account Manager, you will be responsible for an assigned array of high profile/key accounts, managing fast-turnaround print and merchandise projects from brief through to delivery. This is a Client-facing role based full-time in their London City office and whilst you won t be cold calling or chasing new business, you will be expected to proactively engage with Clients over the phone, strengthening relationships and identifying opportunities to grow those Business relationships. In addition to managing existing Clients, you ll also be proactive at the front counter, welcoming walk-in customers and handling public-facing enquiries with professionalism and a positive attitude. Key Responsibilities Manage and grow relationships with existing Clients across a wide range of sectors. Oversee the end-to-end delivery of print, large format and branded merchandise projects. Handle front counter enquiries and serve walk-in customers, offering expert advice and support. Take briefs, prepare quotes, process orders and ensure jobs run smoothly through production Act as a key point of contact for Clients, providing updates and solutions when needed. Proactively reach out to Clients to stay visible, add value and identify opportunities Work closely with internal production and design teams to deliver high standards, in a fast turnaround environment. Maintain accurate records, timelines and costs using internal systems Possessing a minimum three years experience in a print account management role, you will be confident dealing with the public and comfortable managing front-of-house activity. You will have a built a strong understanding of the digital and large format printing processes, whilst experience of working with branded merchandise would be a plus, it is not essential. You must be an excellent communicator, effective at engaging with Clients over the phone and building strong rapport, whilst equally, being highly organised and possessing an excellent attention to detail. Always a team player, you will be comfortable managing multiple jobs at speed, under tight deadlines, being adaptable and able to thrive in a fast-paced environment. This Account Manager role offers the opportunity to become pivotal in a young, ambitious and fast-growing business, exposing you to a diverse, dynamic and high profile Client portfolio, whilst working with some of the latest print technology in the industry. Working within a vibrant, supportive and sociable team based in their impressive City of London location, they offer an excellent salary and an attractive quarterly company-wide performance bonus. Account, Executive, Manager, Print, On Demand, Digital, Litho, Small Format, Reprographics, Retail, City, Large Format, Banners, POS, Vinyl, Promotional merchandise

Are you an experienced Customer Services Manager, Account Manager, Partnerships Manager, Supply Chain Manager, Member Services Manager, or similar? Can you support customers, build relationships, and promote opportunities for collaborative working? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Partnerships Manager. Informed Recruitment are a specialist provider of contract and permanent resources to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to proactively engage with supply chain partners, build strong relationships, and promote collaborative working. Your day-to-day responsibilities will include engaging with and supporting partners; compiling management, operational, and supply chain reports; communicating potential opportunities; the identification of potential new suppliers as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; procurement requirements and identifying opportunities for social value; supporting contract pack creating; and onboarding new suppliers whilst drafting, sending, tracking & chasing new supplier packs as well as reviews packs for existing suppliers. Background Well-trodden paths into this role include: Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Procurement and Supply Chain Management. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management. An understanding of procurement, commercial contract arrangements, PA23 and/or PCR. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent working from home, some time spent on customer sites in the North of England and ad hoc travel to an office in Birmingham. A driving license, method of transportation, and positive outlook to travel are therefore necessary to undertake this position. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in agile delivery, digital transformation, and platform engineering across central government. With a team of over one hundred and twenty-five professionals - more than forty percent of whom are women - we are committed to building inclusive, diverse teams that reflect the communities we serve Role summary Performance Analysts deliver performance analysis that help services to meet the Government's Digital by Default Service Standard. They are responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services. The key purpose of this role is to deliver accurate and efficient performance reporting and analytical insight for the digital services that they work with. They ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience. Performance Analyst Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. Able to track/measure customer behaviour and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve. Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. Skilled in analysing data from web analytics tooling such as Google Analytics. Validate/assure the implementation of web analytics. Identify additional data sources that can be used to measure performance. Typical Performance Analyst Experience required includes: Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service. Experience of building team capability through role modelling, mentoring, and coaching. Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way. Interpre t A/B and multivariate testing to enable the effects o f changes to the service to be tested and to support iterative improvements. Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics. Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (eg tested for statistical significance before they are delivered). Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard. Proficient in SQL. Diversity and Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.