• Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
  • Sign in
  • Sign up
  • Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

131 jobs found

Email me jobs like this
Refine Search
Current Search
business continuity manager
Supply Chain Manager
Deciphex Limited Oxford, Oxfordshire
About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
Feb 27, 2026
Full time
About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here
Mulberry
Health and Safety Manager The Rookery, Chilcompton or Kensington Office, London Permanent Full-Time
Mulberry
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. The Role Reporting to the Director of Legal, Compliance and Co Sec, and working closely with stakeholders across the business (including Operations and Retail), this role is to be the subject matter expert and go to for the business on all aspects of Health & Safety - reporting, oversight, advice and change. The Health & Safety Manager will be responsible for developing, implementing, and maintaining robust health and safety policies, systems, and procedures across our global operations - including head offices, production facilities, retail stores and distribution centres. This role will ensure compliance with UK legislation and provide oversight and coordination with international partners and third party experts to ensure local compliance in all markets. The ideal candidate will be an experienced H&S professional who thrives in a multi site, fast paced environment and can balance strategic oversight with hands on operational management. Experience in a global manufacturing or consumer-facing product environment highly desired for this role. Experience with supply chain is also a bonus as consideration of efficiencies of operations more broadly than just UK will be part of the role. Duties and Responsibilities Strategy & Governance Develop, implement, and continually improve the company's Health & Safety strategy, policies, and management systems. Ensure compliance with relevant UK and international legislation, regulations, and standards. Lead the development of a global H&S governance framework to ensure consistent standards across all locations. Operational Management Conduct and oversee regular site audits and inspections across retail, manufacturing, and distribution operations. Support local managers to maintain safe working environments and practices. Manage accident and incident investigations, root cause analysis, and corrective action plans. Monitor and report on key H&S performance metrics to senior leadership. Global Coordination Work with local market partners and third party consultants to ensure compliance with local H&S regulations in international territories. Provide expert advice on international H&S best practices and support local teams with implementation and training. Training & Culture Develop and deliver engaging training programs to promote a positive health and safety culture across all teams. Ensure employees are aware of and understand their H&S responsibilities. Drive initiatives that improve employee wellbeing and engagement with H&S processes. Collaborate across different teams both UK and international. Risk Management Conduct comprehensive risk assessments across all operational areas. Ensure appropriate control measures and emergency response procedures are in place. Support on business continuity and safety planning in collaboration with operations and facilities teams. Culture Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability As a certified B Corp, we are committed to using business as a force for good. You'll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally. Skills and Experience Required Proven experience managing Health & Safety across multiple sites, ideally within retail, manufacturing, or logistics environments. Experience working in an international or multi-jurisdictional context. Strong track record of implementing effective safety systems and delivering cultural change. Excellent understanding of UK H&S legislation and familiarity with international compliance frameworks. Strong communication and influencing skills - able to engage effectively with teams at all levels. Analytical mindset with the ability to interpret data and drive continuous improvement. Organised, proactive, and able to manage competing priorities across multiple geographies. Qualifications NEBOSH Diploma or equivalent professional qualification in Health & Safety (essential). Chartered membership or working towards CMIOSH (desirable). Additional environmental or risk management qualifications would be advantageous. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Feb 27, 2026
Full time
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. The Role Reporting to the Director of Legal, Compliance and Co Sec, and working closely with stakeholders across the business (including Operations and Retail), this role is to be the subject matter expert and go to for the business on all aspects of Health & Safety - reporting, oversight, advice and change. The Health & Safety Manager will be responsible for developing, implementing, and maintaining robust health and safety policies, systems, and procedures across our global operations - including head offices, production facilities, retail stores and distribution centres. This role will ensure compliance with UK legislation and provide oversight and coordination with international partners and third party experts to ensure local compliance in all markets. The ideal candidate will be an experienced H&S professional who thrives in a multi site, fast paced environment and can balance strategic oversight with hands on operational management. Experience in a global manufacturing or consumer-facing product environment highly desired for this role. Experience with supply chain is also a bonus as consideration of efficiencies of operations more broadly than just UK will be part of the role. Duties and Responsibilities Strategy & Governance Develop, implement, and continually improve the company's Health & Safety strategy, policies, and management systems. Ensure compliance with relevant UK and international legislation, regulations, and standards. Lead the development of a global H&S governance framework to ensure consistent standards across all locations. Operational Management Conduct and oversee regular site audits and inspections across retail, manufacturing, and distribution operations. Support local managers to maintain safe working environments and practices. Manage accident and incident investigations, root cause analysis, and corrective action plans. Monitor and report on key H&S performance metrics to senior leadership. Global Coordination Work with local market partners and third party consultants to ensure compliance with local H&S regulations in international territories. Provide expert advice on international H&S best practices and support local teams with implementation and training. Training & Culture Develop and deliver engaging training programs to promote a positive health and safety culture across all teams. Ensure employees are aware of and understand their H&S responsibilities. Drive initiatives that improve employee wellbeing and engagement with H&S processes. Collaborate across different teams both UK and international. Risk Management Conduct comprehensive risk assessments across all operational areas. Ensure appropriate control measures and emergency response procedures are in place. Support on business continuity and safety planning in collaboration with operations and facilities teams. Culture Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. Sustainability As a certified B Corp, we are committed to using business as a force for good. You'll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally. Skills and Experience Required Proven experience managing Health & Safety across multiple sites, ideally within retail, manufacturing, or logistics environments. Experience working in an international or multi-jurisdictional context. Strong track record of implementing effective safety systems and delivering cultural change. Excellent understanding of UK H&S legislation and familiarity with international compliance frameworks. Strong communication and influencing skills - able to engage effectively with teams at all levels. Analytical mindset with the ability to interpret data and drive continuous improvement. Organised, proactive, and able to manage competing priorities across multiple geographies. Qualifications NEBOSH Diploma or equivalent professional qualification in Health & Safety (essential). Chartered membership or working towards CMIOSH (desirable). Additional environmental or risk management qualifications would be advantageous. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Supply Chain Manager
ebblo Burntwood, Staffordshire
Supply Chain Manager page is loaded Supply Chain Managerlocations: United Kingdom - Burntwood: United Kingdom - Loughtontime type: Full timeposted on: Posted Todayjob requisition id: R56664 Job Summary: We are seeking a dynamic and experienced professional to reimagine, optimise, and govern our end-to-end supply chain processes while also owning the design and compliance of our cable products. This dual role is central to building a resilient, data-driven, and efficient global supply network that works hand-in-hand with production, and ensuring our cabling solutions meet performance, reliability, and compliance standards. Please note, Cabling engineering knowledge and CAD experience is essential for this position. Trapeze ITS is part of Modaxo, a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. "Modaxo's expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world's people" - Bill Delaney, CEO, Modaxo. Location: Burntwood (with an expectation to attend our Loughton office and client sites when required). Key Responsibilities Product Definition & Vision Define cable product requirements based on customer, project, and business needs.Develop and maintain the product roadmap, ensuring alignment with company strategy.Translate requirements into clear specifications and design inputs, securing stakeholder approval.Lead the design of cable assemblies, including drawings, schematics, and BOMs. Compliance & Standards Ensure all designs comply with relevant UK/EU standardsDocument and maintain compliance records, coordinating certification or environmental testing as needed.Stay current with updates to industry standards and incorporate changes into product design. Testing & Quality Assurance Define and oversee testing and validation plans for all cable products.Ensure every cable undergoes functional and safety tests before release.Work with Production and Project teams to design test fixtures, analyse failures, and drive corrective actions. Stakeholder Management Act as the central liaison between engineering, projects, production, and customers.Provide regular progress updates, flag risks, and manage expectations across all stakeholders.Support project delivery timelines. Cost & Performance Optimisation Together with the Production Manager, monitor and manage product costs (BOM and lifecycle).Support cost-reduction initiatives through smarter design and manufacturing efficiencies. Education: Bachelor's degree (BEng/BSc or higher) in Electrical, Electronic, Mechanical, or related Engineering field (required).Additional certifications (e.g. Six Sigma, Lean Manufacturing) advantageous.Experience:3-5+ years in product development, design engineering, or product ownership for hardware or cabling products.Experience working across engineering, manufacturing, and supply chain functions. Technical Skills: Expertise in cable design, connector systems, and materials selection.Proficiency in interpreting and producing technical drawings and electrical schematics (e.g. AutoCAD Electrical)Knowledge of electrical and mechanical principles, signal integrity, and environmental considerations.Experience with testing methods and tools (continuity, insulation, load, and environmental testing).Understanding of quality systems (ISO 9001) and compliance with BS/EN/IEC standards. Soft Skills: Strong communication and stakeholder management skills.Ability to lead cross-functional teams without direct authority.Analytical thinker with excellent problem-solving and organisational skills.Proactive, adaptable, and committed to continuous improvement. In return we will offer a competitive salary along with a comprehensive benefits package including a discretionary bonus, healthcare cash back scheme, private pension scheme, life assurance and income protection, a great holiday package including a buy and sell scheme, as well as many initiatives to support a healthy lifestyle. ebblo International ebblo helps public transport providers move confidently into the future. Our advanced ITCS solutions adapt as mobility evolves - powered by future-proof technologies and decades of experience. Together, we elevate passenger experiences and make transport systems smarter, greener, and ready for what's next.At ebblo, we are building more than innovative products - we're building momentum to reimagine the future of public transport. Join a team where curiosity is encouraged, ideas move fast, and every voice has the power to shape what comes next. If you're driven by impact and excited to shape the future of mobility, ebblo is where your next chapter begins.ebblo is part of Modaxo, the global collective of people transportation technology companies within Constellation Software Inc. (TSX: CSU).
Feb 27, 2026
Full time
Supply Chain Manager page is loaded Supply Chain Managerlocations: United Kingdom - Burntwood: United Kingdom - Loughtontime type: Full timeposted on: Posted Todayjob requisition id: R56664 Job Summary: We are seeking a dynamic and experienced professional to reimagine, optimise, and govern our end-to-end supply chain processes while also owning the design and compliance of our cable products. This dual role is central to building a resilient, data-driven, and efficient global supply network that works hand-in-hand with production, and ensuring our cabling solutions meet performance, reliability, and compliance standards. Please note, Cabling engineering knowledge and CAD experience is essential for this position. Trapeze ITS is part of Modaxo, a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world. As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development. "Modaxo's expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world's people" - Bill Delaney, CEO, Modaxo. Location: Burntwood (with an expectation to attend our Loughton office and client sites when required). Key Responsibilities Product Definition & Vision Define cable product requirements based on customer, project, and business needs.Develop and maintain the product roadmap, ensuring alignment with company strategy.Translate requirements into clear specifications and design inputs, securing stakeholder approval.Lead the design of cable assemblies, including drawings, schematics, and BOMs. Compliance & Standards Ensure all designs comply with relevant UK/EU standardsDocument and maintain compliance records, coordinating certification or environmental testing as needed.Stay current with updates to industry standards and incorporate changes into product design. Testing & Quality Assurance Define and oversee testing and validation plans for all cable products.Ensure every cable undergoes functional and safety tests before release.Work with Production and Project teams to design test fixtures, analyse failures, and drive corrective actions. Stakeholder Management Act as the central liaison between engineering, projects, production, and customers.Provide regular progress updates, flag risks, and manage expectations across all stakeholders.Support project delivery timelines. Cost & Performance Optimisation Together with the Production Manager, monitor and manage product costs (BOM and lifecycle).Support cost-reduction initiatives through smarter design and manufacturing efficiencies. Education: Bachelor's degree (BEng/BSc or higher) in Electrical, Electronic, Mechanical, or related Engineering field (required).Additional certifications (e.g. Six Sigma, Lean Manufacturing) advantageous.Experience:3-5+ years in product development, design engineering, or product ownership for hardware or cabling products.Experience working across engineering, manufacturing, and supply chain functions. Technical Skills: Expertise in cable design, connector systems, and materials selection.Proficiency in interpreting and producing technical drawings and electrical schematics (e.g. AutoCAD Electrical)Knowledge of electrical and mechanical principles, signal integrity, and environmental considerations.Experience with testing methods and tools (continuity, insulation, load, and environmental testing).Understanding of quality systems (ISO 9001) and compliance with BS/EN/IEC standards. Soft Skills: Strong communication and stakeholder management skills.Ability to lead cross-functional teams without direct authority.Analytical thinker with excellent problem-solving and organisational skills.Proactive, adaptable, and committed to continuous improvement. In return we will offer a competitive salary along with a comprehensive benefits package including a discretionary bonus, healthcare cash back scheme, private pension scheme, life assurance and income protection, a great holiday package including a buy and sell scheme, as well as many initiatives to support a healthy lifestyle. ebblo International ebblo helps public transport providers move confidently into the future. Our advanced ITCS solutions adapt as mobility evolves - powered by future-proof technologies and decades of experience. Together, we elevate passenger experiences and make transport systems smarter, greener, and ready for what's next.At ebblo, we are building more than innovative products - we're building momentum to reimagine the future of public transport. Join a team where curiosity is encouraged, ideas move fast, and every voice has the power to shape what comes next. If you're driven by impact and excited to shape the future of mobility, ebblo is where your next chapter begins.ebblo is part of Modaxo, the global collective of people transportation technology companies within Constellation Software Inc. (TSX: CSU).
Leesco Commercial Ltd
Deputy General Manager of Hotel Operations
Leesco Commercial Ltd Weybridge, Surrey
Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package Salary: £60,000 per annum Management Performance-Linked Bonus Additional Departmental Operations & Growth Bonuses Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) Private Office : fully equipped office facilities Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience Contribute to the development and execution of group brand strategy, service standards, and corporate culture. Continuously enhance guest experience and protect and elevate brand reputation. Drive innovative marketing and brand promotion initiatives. Represent the company at industry, social, and networking events. Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management Establish and oversee financial performance of the hotels under management. Oversee P&L management, budgeting, forecasting, and cost control. Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation Identify and develop new markets, products, and service concepts. Lead or support new hotel investments, refurbishments, and expansion projects. Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence Elevate service standards and accreditation levels across food & beverage and spa operations. Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile Current or former General Manager of a four-star (or above) hotel with multi-room experience. Minimum five years experience in a Hotel General Manager role. Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience Direct management experience in five-star hotels and/or Michelin-starred restaurants. Proven record of delivering annual hotel profits exceeding £1 million. Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise.
Feb 27, 2026
Full time
Position Overview Title: Deputy General Manager of Operations Employment Type: Full-time- 5 days per week, 48 hours per week Location: Weybridge, Surrey Start Date: ASAP Compensation Package Salary: £60,000 per annum Management Performance-Linked Bonus Additional Departmental Operations & Growth Bonuses Comprehensive Benefits Package (ie. Staff Discounts on Accommodation and Restaurants of Group Hotels) Private Office : fully equipped office facilities Designated Parking Space The Opportunity We are a privately held hospitality and retail group, stewarded by family-ownership, with a long-term investment horizon and a strong focus on quality, reputation, and people. As the group continues to strengthen its hotel portfolio, we are seeking a Deputy General Manager of Operations for the day-to-day stewardship of 2-3 four-star hotels. This role is intended for a senior hotel leader who values continuity, discretion, and operational excellence. It offers the opportunity to work closely with ownership, contribute to strategic decisions, and help shape the future of the group over the long term. Key Responsibilities 1. Group Operations Leadership Participate in the development and implementation of annual, monthly business plan, as well as weekly operational plans for individual hotels. Take an active, hands-on role in operations when required to ensure standards and performance are met. 2. Brand, Reputation & Guest Experience Contribute to the development and execution of group brand strategy, service standards, and corporate culture. Continuously enhance guest experience and protect and elevate brand reputation. Drive innovative marketing and brand promotion initiatives. Represent the company at industry, social, and networking events. Act as a national and international brand ambassador for the group. 3. Talent & Leadership Development Develop and implement talent strategies across managed hotels, oversee recruitment, training, and supervise execution, Foster a high-performance culture focused on accountability and continuous improvement. 4. Financial Management Establish and oversee financial performance of the hotels under management. Oversee P&L management, budgeting, forecasting, and cost control. Drive EBITDA performance and sustainable revenue growth. 5. Business Growth & Innovation Identify and develop new markets, products, and service concepts. Lead or support new hotel investments, refurbishments, and expansion projects. Drive innovation across operations to enhance competitiveness and profitability. 6. Food, Beverage & Wellness Excellence Elevate service standards and accreditation levels across food & beverage and spa operations. Work closely with specialist teams to ensure consistent quality and guest satisfaction. Ideal Candidate Profile Current or former General Manager of a four-star (or above) hotel with multi-room experience. Minimum five years experience in a Hotel General Manager role. Experience managing or overseeing high-end or fine-dining restaurants (e.g. three-rosette level or equivalent). Undergraduate degree or higher qualifications in Hospitality is preferred. Preferred Experience Direct management experience in five-star hotels and/or Michelin-starred restaurants. Proven record of delivering annual hotel profits exceeding £1 million. Strong hands-on leadership style combined with innovation, efficiency, and speed of execution. Prior experience as a Hotel Revenue Manager or strong revenue-management expertise.
Red Snapper Recruitment Limited
Facilities Manager
Red Snapper Recruitment Limited
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors. Our Accommodation & Estate Our accommodation portfolio includes: 24-hour refuge accommodation for women and children fleeing domestic abuse Dispersed accommodation (flats and houses) for women, children and male victims Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units) Community-based office sites supporting outreach, group work and counselling In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham. The Role This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability. You will: Lead Health & Safety across all sites, chairing the H&S Workstream Deliver a robust inspection and preventative maintenance programme Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards) Oversee fire safety, first aid provision and incident management Manage contractors and procurement processes Maintain asset registers and lifecycle planning Act as organisational lead for COSHH and stock management Oversee security systems (CCTV, alarms, access control and key management) Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose You will also contribute to business continuity planning, emergency preparedness and organisational risk management. About You Essential Experience in Facilities Management, property administration or a similar multi-site environment Experience managing contractors and third-party providers Experience conducting inspections, risk assessments and coordinating statutory compliance Strong knowledge of Health & Safety legislation and compliance Experience supervising or line managing staff Excellent organisational, communication and ICT skills (Microsoft 365) Educated to minimum Level 3 (or equivalent experience) Full UK driving licence with access to a vehicle (business insurance required) Eligible to work in the UK Desirable IWFM qualification (or working towards) and/or NEBOSH IOSH Managing Safely (or equivalent) Experience in supported accommodation, housing, social care or regulated environments Knowledge of trauma-informed practice Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 27, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors. Our Accommodation & Estate Our accommodation portfolio includes: 24-hour refuge accommodation for women and children fleeing domestic abuse Dispersed accommodation (flats and houses) for women, children and male victims Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units) Community-based office sites supporting outreach, group work and counselling In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham. The Role This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability. You will: Lead Health & Safety across all sites, chairing the H&S Workstream Deliver a robust inspection and preventative maintenance programme Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards) Oversee fire safety, first aid provision and incident management Manage contractors and procurement processes Maintain asset registers and lifecycle planning Act as organisational lead for COSHH and stock management Oversee security systems (CCTV, alarms, access control and key management) Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose You will also contribute to business continuity planning, emergency preparedness and organisational risk management. About You Essential Experience in Facilities Management, property administration or a similar multi-site environment Experience managing contractors and third-party providers Experience conducting inspections, risk assessments and coordinating statutory compliance Strong knowledge of Health & Safety legislation and compliance Experience supervising or line managing staff Excellent organisational, communication and ICT skills (Microsoft 365) Educated to minimum Level 3 (or equivalent experience) Full UK driving licence with access to a vehicle (business insurance required) Eligible to work in the UK Desirable IWFM qualification (or working towards) and/or NEBOSH IOSH Managing Safely (or equivalent) Experience in supported accommodation, housing, social care or regulated environments Knowledge of trauma-informed practice Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Robert Walters
Operational Resilience Manager Business Continuity - Banking
Robert Walters
We're looking for an Operational Resilience / BCM professional to join a leading global bank! The successful candidate will drive the Bank-wide resilience programme, strengthen critical business services, and work with senior stakeholders across Risk, Technology, and Operations. If you have experience in Operational Resilience, BCM (BCI/DRI/ISO), and want to make a real impact, let's connect! What you'll do: Implement BCM best practices aligned to ISO 22301 and Business Continuity Institute (BCI) standards Support delivery of the Group Operational Resilience strategy, ensuring consistency across the organisation Partner with Group Resilience stakeholders to embed BCM requirements across the wider resilience framework Collaborate across business units and functions to identify and manage dependencies impacting BCM delivery Monitor regulatory developments and assess potential impacts to the organisation Perform quantitative and qualitative resilience metric testing Prepare Operational Resilience and BCM reporting for governance and senior stakeholders Support continuous improvement initiatives to enhance process efficiency and stakeholder outcomes What you'll bring: Strong subject matter expertise in Operational Resilience and BCM Understanding of regulatory expectations and operational resilience frameworks Experience in Third-Party Resilience and Risk management Ability to coordinate across countries, business lines, and functions Strong understanding of end-to-end business processes Excellent written, verbal, and presentation skills Professional certification in BCM or Resilience (BCI, DRI, ISO or equivalent) preferred Proven experience within resilience disciplines Eligibility to work in the UK Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Feb 26, 2026
Full time
We're looking for an Operational Resilience / BCM professional to join a leading global bank! The successful candidate will drive the Bank-wide resilience programme, strengthen critical business services, and work with senior stakeholders across Risk, Technology, and Operations. If you have experience in Operational Resilience, BCM (BCI/DRI/ISO), and want to make a real impact, let's connect! What you'll do: Implement BCM best practices aligned to ISO 22301 and Business Continuity Institute (BCI) standards Support delivery of the Group Operational Resilience strategy, ensuring consistency across the organisation Partner with Group Resilience stakeholders to embed BCM requirements across the wider resilience framework Collaborate across business units and functions to identify and manage dependencies impacting BCM delivery Monitor regulatory developments and assess potential impacts to the organisation Perform quantitative and qualitative resilience metric testing Prepare Operational Resilience and BCM reporting for governance and senior stakeholders Support continuous improvement initiatives to enhance process efficiency and stakeholder outcomes What you'll bring: Strong subject matter expertise in Operational Resilience and BCM Understanding of regulatory expectations and operational resilience frameworks Experience in Third-Party Resilience and Risk management Ability to coordinate across countries, business lines, and functions Strong understanding of end-to-end business processes Excellent written, verbal, and presentation skills Professional certification in BCM or Resilience (BCI, DRI, ISO or equivalent) preferred Proven experience within resilience disciplines Eligibility to work in the UK Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Customer Experience Manager - Ocean
Damco Spain SL
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Feb 26, 2026
Full time
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Supply Desk
School Business Manager
Supply Desk Owlswick, Buckinghamshire
School Business Manager (Multi-Site) Location: Buckinghamshire Salary: £37,000 £49,000 per annum (DOE) Contract: Full Time, 37 hours per week Hours: 8:30am 4:30pm (7.4 hours per day) Start Date: ASAP An established Multi Academy Trust in Buckinghamshire is seeking an experienced School Business Manager to provide strategic financial and operational leadership across three primary settings. Reporting to the Headteacher, with professional links to central Finance and Operations teams, this is a key leadership role ensuring business functions operate efficiently, compliantly and in direct support of educational outcomes. Key Responsibilities: Financial Management Prepare and monitor balanced budgets with Headteacher and Governors Produce financial reports and forecasts Monitor income/expenditure and address variances Oversee invoicing, payment runs, reconciliations and payroll checks Identify funding opportunities and ensure best value through procurement HR & Compliance Lead safer recruitment processes including DBS and reference checks Maintain the Single Central Record Support contract, absence and payroll liaison processes Ensure statutory compliance and policy adherence Operations & Administration Oversee financial and administrative systems Lead GDPR compliance, SARs and FOIs Coordinate ICT provision and maintain asset registers Support attendance monitoring and business continuity planning Premises & Health & Safety Oversee site compliance, risk assessments and statutory checks Manage contractors, tenders and service agreements Support capital projects and maintenance programmes Lead H&S audits, fire procedures and compliance monitoring Oversee lettings and community use of facilities Working Pattern Typically structured as: 2 days at School A (Finance, Ops & HR) 2 days at School B (Ops & HR, including Trust-based budget support) 1 day at School C (Finance & selected operational oversight) Primarily school-based, with occasional Trust office or limited remote working where appropriate. You will be supported by central Finance, HR and Operations teams, with some transactional functions managed centrally to enable focus on strategic priorities. The Ideal Candidate Experienced SBM or senior school operations professional Strong budget management and financial reporting skills Sound understanding of safeguarding, compliance and statutory duties Confident advising senior leaders and Governors Highly organised, professional and solution-focused Why Join This Role? This opportunity offers more than a traditional SBM position it provides the chance to operate at a strategic level across multiple schools within a supportive and forward-thinking Trust structure. You will benefit from: A competitive salary (£37,000 £49,000) aligned with experience and level of responsibility. The opportunity to develop multi-site leadership experience within a growing Trust environment. Exposure to strategic finance, operations and governance at Trust level. Access to high-quality CPD and professional development pathways . Strong support from central Finance, HR and Operations teams. A collaborative leadership culture with clear lines of accountability and support. Pension scheme and additional benefits promoting staff wellbeing and work life balance. How to Apply Call us on (phone number removed) for more information or apply directly by submitting your CV. Supply Desk works in close partnership with several local authorities across Hertfordshire, Bedfordshire, and Buckinghamshire, offering a wide range of rewarding teaching opportunities. We also offer a £100 Golden Hello for any successful referral of a teacher or teaching assistant. Safeguarding Commitment Supply Desk is fully committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and adhere to Safer Recruitment standards.
Feb 26, 2026
Seasonal
School Business Manager (Multi-Site) Location: Buckinghamshire Salary: £37,000 £49,000 per annum (DOE) Contract: Full Time, 37 hours per week Hours: 8:30am 4:30pm (7.4 hours per day) Start Date: ASAP An established Multi Academy Trust in Buckinghamshire is seeking an experienced School Business Manager to provide strategic financial and operational leadership across three primary settings. Reporting to the Headteacher, with professional links to central Finance and Operations teams, this is a key leadership role ensuring business functions operate efficiently, compliantly and in direct support of educational outcomes. Key Responsibilities: Financial Management Prepare and monitor balanced budgets with Headteacher and Governors Produce financial reports and forecasts Monitor income/expenditure and address variances Oversee invoicing, payment runs, reconciliations and payroll checks Identify funding opportunities and ensure best value through procurement HR & Compliance Lead safer recruitment processes including DBS and reference checks Maintain the Single Central Record Support contract, absence and payroll liaison processes Ensure statutory compliance and policy adherence Operations & Administration Oversee financial and administrative systems Lead GDPR compliance, SARs and FOIs Coordinate ICT provision and maintain asset registers Support attendance monitoring and business continuity planning Premises & Health & Safety Oversee site compliance, risk assessments and statutory checks Manage contractors, tenders and service agreements Support capital projects and maintenance programmes Lead H&S audits, fire procedures and compliance monitoring Oversee lettings and community use of facilities Working Pattern Typically structured as: 2 days at School A (Finance, Ops & HR) 2 days at School B (Ops & HR, including Trust-based budget support) 1 day at School C (Finance & selected operational oversight) Primarily school-based, with occasional Trust office or limited remote working where appropriate. You will be supported by central Finance, HR and Operations teams, with some transactional functions managed centrally to enable focus on strategic priorities. The Ideal Candidate Experienced SBM or senior school operations professional Strong budget management and financial reporting skills Sound understanding of safeguarding, compliance and statutory duties Confident advising senior leaders and Governors Highly organised, professional and solution-focused Why Join This Role? This opportunity offers more than a traditional SBM position it provides the chance to operate at a strategic level across multiple schools within a supportive and forward-thinking Trust structure. You will benefit from: A competitive salary (£37,000 £49,000) aligned with experience and level of responsibility. The opportunity to develop multi-site leadership experience within a growing Trust environment. Exposure to strategic finance, operations and governance at Trust level. Access to high-quality CPD and professional development pathways . Strong support from central Finance, HR and Operations teams. A collaborative leadership culture with clear lines of accountability and support. Pension scheme and additional benefits promoting staff wellbeing and work life balance. How to Apply Call us on (phone number removed) for more information or apply directly by submitting your CV. Supply Desk works in close partnership with several local authorities across Hertfordshire, Bedfordshire, and Buckinghamshire, offering a wide range of rewarding teaching opportunities. We also offer a £100 Golden Hello for any successful referral of a teacher or teaching assistant. Safeguarding Commitment Supply Desk is fully committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to complete an enhanced DBS check and adhere to Safer Recruitment standards.
Red Sky Personnel Ltd
Senior Head of Health and Safety -Events
Red Sky Personnel Ltd
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Feb 26, 2026
Full time
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Hard and Soft Landscaper Landscape Construction
UKund Control
Hard and Soft Landscaper Location: North Somerset Salary: Competitive Contract Type: Permanent, 40 hours per week Build your skills. Grow your career. Be part of something that lasts. You take pride in working outdoors, delivering quality work, and doing things properly and safely. You're comfortable on site, enjoy hands on landscaping work, and want a role that offers more than just maintenance, one that can grow and evolve as projects change. We're looking for a Hard & Soft Landscaper to support an initial National Grid contract, focused primarily on soft landscaping and horticultural works. As this contract comes to an end, you'll transition onto future projects involving hard landscaping and construction related works, with full training and development provided. This is a role with long term prospects, designed to develop into broader landscaping and construction activities over time. What you'll do Working as part of a skilled and supportive team, you'll help deliver safe, high quality landscaping works across operational sites. You'll be responsible for: Carrying out soft landscaping tasks including grass cutting, striming, hedge cutting, planting, pruning, and spraying Supporting hard landscaping and construction related works as the role develops Working in line with site rules, health & safety legislation, risk assessments and COSHH requirements Operating machinery, tools and equipment safely and responsibly Keeping vehicles, equipment and work areas clean, tidy and presentable Working collaboratively with supervisors and colleagues to deliver work to programme Recording work activity using company systems and handheld technology Representing the business professionally on site at all times What you'll get A permanent role with continuity beyond the initial contract Paid training and upskilling, including PA1 / PA6 spraying qualifications Opportunity to gain CAT & Genny training where required Exposure to hard landscaping and construction projects as your experience grows Clear progression pathways within a growing operational team A supportive working environment focused on safety, quality and development Competitive package including company vehicle, private GP, wellbeing support, bonus scheme, pension, volunteering days and recognition rewards What we're looking for You'll bring a practical, site ready mindset and a willingness to learn and progress. Essential: Valid CSCS Card Experience in landscaping, groundworks, or a similar outdoor role Good understanding of site health & safety requirements Physically fit and comfortable working outdoors year round Ability to use basic IT and handheld work systems Professional, reliable and safety focused approach Full UK driving licence Desirable: PA1 / PA6 spraying qualifications (or willingness to gain them) CAT & Genny experience or certification Formal landscaping or horticultural qualifications About Ground Control Ground Control is a certified B Corporation, committed to caring for the environment, our people and the communities we serve. Since 1973, we've led the industry through quality, sustainability and a genuine commitment to doing the right thing. Our Contract Managers are trusted, supported and given the autonomy they need to deliver work they can be proud of. If you're a Contract Manager who values professionalism, accountability and the ability to make a visible difference every day, we'd love to hear from you. Equal Opportunities Statement At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.
Feb 26, 2026
Full time
Hard and Soft Landscaper Location: North Somerset Salary: Competitive Contract Type: Permanent, 40 hours per week Build your skills. Grow your career. Be part of something that lasts. You take pride in working outdoors, delivering quality work, and doing things properly and safely. You're comfortable on site, enjoy hands on landscaping work, and want a role that offers more than just maintenance, one that can grow and evolve as projects change. We're looking for a Hard & Soft Landscaper to support an initial National Grid contract, focused primarily on soft landscaping and horticultural works. As this contract comes to an end, you'll transition onto future projects involving hard landscaping and construction related works, with full training and development provided. This is a role with long term prospects, designed to develop into broader landscaping and construction activities over time. What you'll do Working as part of a skilled and supportive team, you'll help deliver safe, high quality landscaping works across operational sites. You'll be responsible for: Carrying out soft landscaping tasks including grass cutting, striming, hedge cutting, planting, pruning, and spraying Supporting hard landscaping and construction related works as the role develops Working in line with site rules, health & safety legislation, risk assessments and COSHH requirements Operating machinery, tools and equipment safely and responsibly Keeping vehicles, equipment and work areas clean, tidy and presentable Working collaboratively with supervisors and colleagues to deliver work to programme Recording work activity using company systems and handheld technology Representing the business professionally on site at all times What you'll get A permanent role with continuity beyond the initial contract Paid training and upskilling, including PA1 / PA6 spraying qualifications Opportunity to gain CAT & Genny training where required Exposure to hard landscaping and construction projects as your experience grows Clear progression pathways within a growing operational team A supportive working environment focused on safety, quality and development Competitive package including company vehicle, private GP, wellbeing support, bonus scheme, pension, volunteering days and recognition rewards What we're looking for You'll bring a practical, site ready mindset and a willingness to learn and progress. Essential: Valid CSCS Card Experience in landscaping, groundworks, or a similar outdoor role Good understanding of site health & safety requirements Physically fit and comfortable working outdoors year round Ability to use basic IT and handheld work systems Professional, reliable and safety focused approach Full UK driving licence Desirable: PA1 / PA6 spraying qualifications (or willingness to gain them) CAT & Genny experience or certification Formal landscaping or horticultural qualifications About Ground Control Ground Control is a certified B Corporation, committed to caring for the environment, our people and the communities we serve. Since 1973, we've led the industry through quality, sustainability and a genuine commitment to doing the right thing. Our Contract Managers are trusted, supported and given the autonomy they need to deliver work they can be proud of. If you're a Contract Manager who values professionalism, accountability and the ability to make a visible difference every day, we'd love to hear from you. Equal Opportunities Statement At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives. We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.
Customer Experience Manager
Bright Ascension Ltd Edinburgh, Midlothian
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Feb 26, 2026
Full time
We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being full time, although this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for additional services, new feature adoption, or expanded usage Negotiate renewals and expansion contracts in alignment with commercial targets Provide customer feedback to the product and engineering teams to shape the product roadmap and ensure market fit Lead the first and second line technical support team, facilitating collaboration and liaison with 3 rd line product and services engineering teams to address customer queries or issues efficiently Guide customers through software implementation, integration, and best practices to maximise operational benefits Support the customer facing team of Application Engineers in the provision of training sessions, providing structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & Performance Management Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and commercial opportunities in CRM systems Monitor key customer success metrics, including retention rates, churn risk, and revenue growth Essential skills and experience We see experience with the following as essential to the job: Previous experience in customer account management Understanding of satellite operations, satellite ground segment software, or satellite mission planning Familiarity with satellite communication protocols, telemetry data, or mission control software Ability to interpret technical documentation and translate technical concepts for non-technical stakeholders Personal skills We're especially looking for someone with the following skills and experience: Previous experience in developing and executing on a customer success strategy Strong communication and interpersonal skills, with the ability to engage effectively with technical and commercial stakeholders Excellent problem-solving abilities, with a proactive approach to identifying and resolving customer challenges Commercial mindset, with a track record of identifying revenue opportunities and negotiating renewals Highly organised with strong project management skills and the ability to manage multiple customer accounts Experience with managing, leading and developing teams Self-motivated and able to work independently while collaborating across teams We think that the following skills would definitely be valuable in this role: Experience in a customer-facing role within the satellite, aerospace, or telecommunications industry Knowledge of cloud-based software deployment and SaaS business models Experience using CRM tools such as Salesforce, HubSpot, or similar platforms Ability to conduct software demonstrations and training for customers Familiarity with scripting languages (e.g., Python) or data analysis tools used in satellite operations Experience working with software platforms, APIs, and integration workflows What we can offer you A competitive salary in the range of £45k-£55k depending on experience, with regular reviews A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry Flexible hours and hybrid working, enabling you to create your ideal work life balance 36 days paid holiday per annum Enhanced Company Sick Pay and Long-Term Sickness cover A Health Cash Plan to cover costs such as dental, physio and optical Life Assurance cover (x4 salary) As a member of the Bright Ascension team you would have a stake in the business through our Employee Benefit Trust which owns 13% of our business Enhanced maternity, paternity and adoption pay Opportunities for international travel for exhibitions and trade shows Investment in you and your skill development and the opportunity to attend relevant events and conferences to aid career / skill development Company events and regular activities for social engagement and team building An open, supportive, inclusive environment where you can explore your ideas and make a big difference to the product and business About Bright Ascension We are a fast growing, innovative company changing the way that software is developed in the space industry. With customers across the world, ranging from universities and space agencies, to commercial organisations and start-ups, our core technologies enable our customers to develop and operate space-based systems and services faster, cheaper and more reliably. Innovation is at the heart of what we do and it is our team which drives that innovation; this is reflected in our commitment to employee ownership, which gives all of us a voice, and a stake, in our current and future success. With offices in Dundee, Edinburgh and Bristol we now have 50 members of staff and plans to expand over the next 12 months. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team.
Lorien
Oracle Systems Admin Manager
Lorien Kensington And Chelsea, London
Oracle Systems Admin Manager Client: Royal Borough of Kensington & Chelsea Location: Kensington - Onsite 2-3 days/week Duration: 3 months Rate: £500/day (Inside IR35) Key Requirements: Strong Oracle Fusion HCM experience , particularly transitioning to Oracle Absence Case Management for statutory absences Local Authority experience (essential) Role Overview: RBKC is seeking an experienced Oracle Systems Admin Manager to lead the governance, performance, stability, and operational management of the Oracle Fusion platform. The role will ensure high system availability, service continuity, security, and adherence to ITIL best practice across core business systems. Key Responsibilities: Lead strategic governance, configuration, and optimisation of Oracle Fusion Oversee incident, problem, change, and release management ensuring SLA compliance Drive proactive monitoring, performance tuning, and system resilience Manage external managed service providers and supplier performance Provide senior stakeholder engagement, reporting, and escalation management Ensure high-quality documentation, configuration management, and governance controls Lead, mentor, and develop a high-performing system administration team Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Feb 26, 2026
Contractor
Oracle Systems Admin Manager Client: Royal Borough of Kensington & Chelsea Location: Kensington - Onsite 2-3 days/week Duration: 3 months Rate: £500/day (Inside IR35) Key Requirements: Strong Oracle Fusion HCM experience , particularly transitioning to Oracle Absence Case Management for statutory absences Local Authority experience (essential) Role Overview: RBKC is seeking an experienced Oracle Systems Admin Manager to lead the governance, performance, stability, and operational management of the Oracle Fusion platform. The role will ensure high system availability, service continuity, security, and adherence to ITIL best practice across core business systems. Key Responsibilities: Lead strategic governance, configuration, and optimisation of Oracle Fusion Oversee incident, problem, change, and release management ensuring SLA compliance Drive proactive monitoring, performance tuning, and system resilience Manage external managed service providers and supplier performance Provide senior stakeholder engagement, reporting, and escalation management Ensure high-quality documentation, configuration management, and governance controls Lead, mentor, and develop a high-performing system administration team Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Senior Manager, Governance & TPRM - Enterprise Risk
Scotiabank
Title: Senior Manager, Governance & TPRM - Enterprise Risk Requisition ID: 251716 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Responsible for oversight of Risk Governance and Third-Party Risk Management. Accountabilities Provide 2nd line of defence oversight and challenge on the bank's Third Party Risk Management process Maintain and update the relevant local TPRM governance documents Participating in TPRM subcommittee and working group Perform TPRM Quality Control and Quality Assurance reviews Participate and engage in industry forums to remain current on new developments on TPRM areas Support Global TPRM to share best practice in relation to the Third Party Risk arrangement from a regional perspective Work closely with 1B teams as the main contact in GRM and provide second line input as necessary Perform gap analysis following publication of regulatory guidelines and policies Review contract exception requests for local stakeholders by liaising with Global TPRM Assist in the formulation of the third party associated metrics by working with IC and seeking guidance and insights from Global TPRM Review NIRAs from a Third Party (OR3) Risk perspective Monitor, review and challenge where needed third party risk RAF metrics and other indicators Collaborate with Operational Resilience, IT & Cybersecurity, and Business Continuity Planning teams to address aspects related to third-party risk management. Dimensions Need to maintain a current awareness of regulatory requirements and industry best practices in TPRM and Operational Resilience. Receives direction from the VP & CRO Europe/ERM Director while following Bank policies and procedures, addressing routine matters independently, keeping Global Operational Risk (GOR) management informed, and escalating problems appropriately. For complex issues, the incumbent is expected to gather relevant information and confer with CRO/ERM Director for resolution. Knowledge of the operating environment of the Bank, with a particular emphasis on applicable business line is beneficial. Required to manage, prioritise and execute diverse activities and projects concurrently. Schedules are often influenced by changing priorities. The individual may adjust plans and schedules at short notice to meet changing conditions and deliver on priorities on a timely basis. Due to the diverse and multi-disciplined nature of the position, the incumbent is required to maintain a very high degree of flexibility and co-operation as well as accepting responsibilities outside of the defined accountabilities. Education & Experience University degree in a business-related field, with progressive experience in the financial services industry. Relevant Masters is desirable. Should have a breadth of experience in risk management, audit, capital markets or related areas. Possess excellent interpersonal and relationship-building skills to deal with senior levels of management. Possess strong communication (verbal and written), listening, presentation and facilitation skills. Experience with Coupa Risk Assess and Icertis would be an asset. Good knowledge of Microsoft Excel, Word, PowerPoint and Visio, Excellent interpersonal and relationship-building skills to deal with all levels of staff, Strong communication skills both written and verbal, Ability to work independently. Location(s): England : GreaterLondon : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Feb 26, 2026
Full time
Title: Senior Manager, Governance & TPRM - Enterprise Risk Requisition ID: 251716 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Responsible for oversight of Risk Governance and Third-Party Risk Management. Accountabilities Provide 2nd line of defence oversight and challenge on the bank's Third Party Risk Management process Maintain and update the relevant local TPRM governance documents Participating in TPRM subcommittee and working group Perform TPRM Quality Control and Quality Assurance reviews Participate and engage in industry forums to remain current on new developments on TPRM areas Support Global TPRM to share best practice in relation to the Third Party Risk arrangement from a regional perspective Work closely with 1B teams as the main contact in GRM and provide second line input as necessary Perform gap analysis following publication of regulatory guidelines and policies Review contract exception requests for local stakeholders by liaising with Global TPRM Assist in the formulation of the third party associated metrics by working with IC and seeking guidance and insights from Global TPRM Review NIRAs from a Third Party (OR3) Risk perspective Monitor, review and challenge where needed third party risk RAF metrics and other indicators Collaborate with Operational Resilience, IT & Cybersecurity, and Business Continuity Planning teams to address aspects related to third-party risk management. Dimensions Need to maintain a current awareness of regulatory requirements and industry best practices in TPRM and Operational Resilience. Receives direction from the VP & CRO Europe/ERM Director while following Bank policies and procedures, addressing routine matters independently, keeping Global Operational Risk (GOR) management informed, and escalating problems appropriately. For complex issues, the incumbent is expected to gather relevant information and confer with CRO/ERM Director for resolution. Knowledge of the operating environment of the Bank, with a particular emphasis on applicable business line is beneficial. Required to manage, prioritise and execute diverse activities and projects concurrently. Schedules are often influenced by changing priorities. The individual may adjust plans and schedules at short notice to meet changing conditions and deliver on priorities on a timely basis. Due to the diverse and multi-disciplined nature of the position, the incumbent is required to maintain a very high degree of flexibility and co-operation as well as accepting responsibilities outside of the defined accountabilities. Education & Experience University degree in a business-related field, with progressive experience in the financial services industry. Relevant Masters is desirable. Should have a breadth of experience in risk management, audit, capital markets or related areas. Possess excellent interpersonal and relationship-building skills to deal with senior levels of management. Possess strong communication (verbal and written), listening, presentation and facilitation skills. Experience with Coupa Risk Assess and Icertis would be an asset. Good knowledge of Microsoft Excel, Word, PowerPoint and Visio, Excellent interpersonal and relationship-building skills to deal with all levels of staff, Strong communication skills both written and verbal, Ability to work independently. Location(s): England : GreaterLondon : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
CBRE Enterprise EMEA
Facilities Manager
CBRE Enterprise EMEA Brighton, Sussex
As a CBRE Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional and frictionless environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 26, 2026
Full time
As a CBRE Facilities Manager, you will lead a team responsible for overseeing building operations and maintenance. You will be the central figure in transforming our workplace into an exceptional and frictionless environment. You will be responsible for upholding global standards while confidently adapting them to meet local needs, ensuring every interaction and space reflects our commitment to excellence. This position requires a leader who can not only manage facilities but also champion a positive and engaging workplace culture. What You'll Do: Workplace Team Leadership & Programs Adoption: Lead and inspire the on-site facilities team, fostering a high-performance culture focused on service excellence and continuous improvement. Adapt global workplace programs to local nuances, maintaining brand consistency and driving the successful adoption of Workplace initiatives throughout the Workplace Experience Ambassadors, Facility Management & Engineering, Mailroom, Housekeeping, or other partners. Mentor, coach, and support team development, including performance evaluations, training, and recruitment. Leverage data-driven insights to optimize program delivery and enhance colleague engagement. Operational Efficiency & Cost Management: Manage operational budgets diligently, identifying efficiencies to provide the best buildings at the most competitive costs. Oversee procurement, ensuring optimal value in facility services, supplies, and equipment through strategic negotiation and vendor management. Develop and manage robust preventive maintenance programs to ensure peak performance and longevity of all building systems. Proactively identify and mitigate operational risks, ensuring compliance, safety, and business continuity. Coordinate and manage all facility repairs, maintenance, and minor projects, working with technicians and third-party contractors. Conduct facility inspections and quality assurance, adhering to all local, state, and federal regulations. Frictionless Workplace & Client Relations: Serve as the primary point of contact for colleague inquiries and service requests, resolving issues swiftly and efficiently to create exceptional moments and a frictionless experience. Gather and analyse occupant feedback to continuously refine service delivery and enhance the overall workplace experience. Cultivate strong relationships with local client leadership and stakeholders, providing timely updates and strategic insights. Generate compelling reports that translate program performance data into actionable insights, demonstrating return on experience and colleague impact. What Success Looks Like: Adoption Excellence: Consistently meeting Workplace Experience standards. Operational Efficiency: Minimized friction in daily workplace interactions and proactive scheduling. Problem Resolution: Effective identification, troubleshooting, and resolution of complex issues. Engagement Impact: Measurable improvement in colleague satisfaction related to Workplace Experience. Relationship Strength: Strong partnerships with colleagues and stakeholders, evidenced by proactive collaboration. Values Alignment: Leading by example, consistent with CBRE's RISE values (Respect, Integrity, Service, and Excellence). What You Bring: Strategic & Proactive Ownership: Ability to independently drive initiatives and take full responsibility for the workplace environment. Problem-Solving & Decision-Making: Proven ability to handle complex challenges and make critical, timely decisions. Customer-First Approach: Unwavering commitment to prioritizing colleague needs in every program and process. Relationship Building & Influence: Demonstrated success in building influence and driving results with diverse stakeholders. Facilities Expertise: In-depth understanding of regulatory compliance, safety protocols, building codes, and best practices in facility management, including HVAC, plumbing, electrical, and safety systems. Financial Acumen: Experience in managing operational budgets, identifying efficiencies, and overseeing procurement. Leadership Experience: Preferred experience in staffing, selection, training, development, and performance management of teams. Communication & Influence: Exceptional ability to guide complex discussions, convey expectations, and motivate teams towards excellence. Education & Certifications: Bachelor's Degree preferred with 3-5 years of relevant experience, or an equivalent combination of education and experience. Valid driver's license required. Facility Management certification (e.g., CFM, FMP) preferred. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Logistics and Porter Manager
Merseywestlancs Chorley, Lancashire
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Job overview An exciting opportunity has arisen for a Logistics and Porter Manager to join our Estates and Facilitates Team here at Ormskirk Hospital. Main duties of the job To deliver a logistics service across the Trust which includes: - Transport, Stores, and Portering, within the resources allocated. To be responsible for the management of logistics and portering staff and implementing training as required which meet legislative requirements. The post holder is directly responsible for maintaining and auditing information producing and monitoring all procedures and standards necessary to deliver the operational service. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme. Detailed job description and main responsibilities General Management To ensure all activities within area of responsibility comply with all current legislation, and Trust policies and procedures. Develop and implement policies, procedures and any other associated documentation that support and develop the service, and the wider Trust. To develop and implement communication systems and links with all users, and support providers of the services within area of responsibility, including, but not limited to, patients, visitors, Trust staff, external agencies, suppliers and contractors. To develop, manage and deliver the day to day Logistical and Portering operation within the Trust. Act as contract manager for outsourced services where applicable. Represent the service and or the Trust on Logistical and Portering operations at committees, meetings, groups, forums as required. Ensure that equipment requirements are identified and allocated to the correct disciplines and emergency response teams are maintained. Provide advice and guidance on specialised procedures and involvement in ensuring the resilience of the organisation is maintained. Ensure timely response to all in phase incidents, investigating as necessary and disseminating outcomes to staff. Line Management/Supervisory Responsibilities To manage operational planning and ensure the effectiveness of all staff within areas of responsibility in line with current policies and procedures including but not limited to workforce planning, recruitment, time sheets, absence management, rotas, PDRs, training and development within all staffing levels, mentoring, and discipline. To manage and develop effective communication channels to and from staff including but not limited to dissemination of Trust information and feedback from staff on issues that affect them. To implement approved business continuity plans in the event of staff shortages. Ensure all staff under role responsibility receive regular personal development reviews Manage staff rotas to ensure effective use of resource and meet service requirements. Manage sickness absence as per Trust policy. Manage disciplinary and Grievance matters in line with Trust Policy and procedure. To ensure all activities within area of responsibility are managed and operated in line with current H&S legislation, legislative requirements and Trust policies and procedures. To develop and maintain service related risk information on the Trust intranet, other Trust computer software systems (e.g. In Phase), and or shared drives, including but not limited to management of complaints, incidents and risks. To carry out risk, manual handling and COSHH assessments for all activities within area of responsibility. To provide assistance to managers across the Trust in developing and testing resilience measures where there is Logistical or Portering involvement. Financial Management & Physical Resources To manage budgets within areas of responsibility and ensure that expenditure is controlled within the budgets, reporting any anomalies to line manager. To monitor expenditure and ensure timely identification of budget variances, taking appropriate action to ratify such discrepancies. Authorise expenditure in line with standing financial instructions Includes responsibility for raising orders and all associated documentation (e.g. checking invoices, managing and record keeping of any statutory paperwork). Ensure equipment requirements are identified and allocated, within budgetary constraints. Administrative Responsibilities Identify, develop, analyse and produce a range of statistical information, using specialised software programmes and standard office software (MS Excel, Word, PowerPoint etc.), and to communicate findings to key stakeholders. Develop and maintain service related databases to plan and develop the service. To complete any external or internal returns relating to area of responsibility. (E.g. ERIC returns) To act as Information Asset Administrator for software systems managed by the services within area of responsibility. To provide advice to a range of users, both internally and externally to the Trust, on Logistical and Portering matters. Learning & Development Influence the development and provision of training in relation to relevant services Maintain knowledge of the latest NHS policies and specific guidance. To ensure all departments are compliant with mandatory training. Person specification Qualifications Management qualification to degree level or equivalent knowledge and relevant experience Hold a Vehicle Operator Licence Hold a Driving Licence for vehicles up to and including Medium sized vehicles and trailer (e.g. C1 and C1E) Knowledge & Experience Knowledge and Experience that has included Logistics, stores and Portering, management of that workforce including recruitment, time sheets, absence management, training and development, mentoring, and discipline. Experience of developing and implementing policies and procedures. Knowledge and Experience of risk management, in particular risk, COSHH and manual handling assessments Experience of information management including identifying, developing, analysing and producing a range of statistical information. Experience of managing budgets Experience of working in the NHS environment Skills Excellent communication skills dealing with a large and diverse range of services. Proven ability to achieve targets and objectives within a demanding environment against challenging deadlines. Well developed leadership and motivation skills to facilitate working within and leading a large team Ability to work on own initiative and organise own and others workload Ability to train and motivate workforce and to lead on change Ability to use word processing, spreadsheets and presentation software to a high level. Other Sitting at a desk for significant periods of the working day. Significant periods of walking. Able to regularly identify, develop, analyse and produce a range of reports. Able to deal with sudden and often unexpected, tight and/or conflicting timescales Able to deal with conflicting work pressures. . click apply for full job details
Feb 26, 2026
Full time
We want talented and enthusiastic people from all backgrounds to join , with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Job overview An exciting opportunity has arisen for a Logistics and Porter Manager to join our Estates and Facilitates Team here at Ormskirk Hospital. Main duties of the job To deliver a logistics service across the Trust which includes: - Transport, Stores, and Portering, within the resources allocated. To be responsible for the management of logistics and portering staff and implementing training as required which meet legislative requirements. The post holder is directly responsible for maintaining and auditing information producing and monitoring all procedures and standards necessary to deliver the operational service. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme. Detailed job description and main responsibilities General Management To ensure all activities within area of responsibility comply with all current legislation, and Trust policies and procedures. Develop and implement policies, procedures and any other associated documentation that support and develop the service, and the wider Trust. To develop and implement communication systems and links with all users, and support providers of the services within area of responsibility, including, but not limited to, patients, visitors, Trust staff, external agencies, suppliers and contractors. To develop, manage and deliver the day to day Logistical and Portering operation within the Trust. Act as contract manager for outsourced services where applicable. Represent the service and or the Trust on Logistical and Portering operations at committees, meetings, groups, forums as required. Ensure that equipment requirements are identified and allocated to the correct disciplines and emergency response teams are maintained. Provide advice and guidance on specialised procedures and involvement in ensuring the resilience of the organisation is maintained. Ensure timely response to all in phase incidents, investigating as necessary and disseminating outcomes to staff. Line Management/Supervisory Responsibilities To manage operational planning and ensure the effectiveness of all staff within areas of responsibility in line with current policies and procedures including but not limited to workforce planning, recruitment, time sheets, absence management, rotas, PDRs, training and development within all staffing levels, mentoring, and discipline. To manage and develop effective communication channels to and from staff including but not limited to dissemination of Trust information and feedback from staff on issues that affect them. To implement approved business continuity plans in the event of staff shortages. Ensure all staff under role responsibility receive regular personal development reviews Manage staff rotas to ensure effective use of resource and meet service requirements. Manage sickness absence as per Trust policy. Manage disciplinary and Grievance matters in line with Trust Policy and procedure. To ensure all activities within area of responsibility are managed and operated in line with current H&S legislation, legislative requirements and Trust policies and procedures. To develop and maintain service related risk information on the Trust intranet, other Trust computer software systems (e.g. In Phase), and or shared drives, including but not limited to management of complaints, incidents and risks. To carry out risk, manual handling and COSHH assessments for all activities within area of responsibility. To provide assistance to managers across the Trust in developing and testing resilience measures where there is Logistical or Portering involvement. Financial Management & Physical Resources To manage budgets within areas of responsibility and ensure that expenditure is controlled within the budgets, reporting any anomalies to line manager. To monitor expenditure and ensure timely identification of budget variances, taking appropriate action to ratify such discrepancies. Authorise expenditure in line with standing financial instructions Includes responsibility for raising orders and all associated documentation (e.g. checking invoices, managing and record keeping of any statutory paperwork). Ensure equipment requirements are identified and allocated, within budgetary constraints. Administrative Responsibilities Identify, develop, analyse and produce a range of statistical information, using specialised software programmes and standard office software (MS Excel, Word, PowerPoint etc.), and to communicate findings to key stakeholders. Develop and maintain service related databases to plan and develop the service. To complete any external or internal returns relating to area of responsibility. (E.g. ERIC returns) To act as Information Asset Administrator for software systems managed by the services within area of responsibility. To provide advice to a range of users, both internally and externally to the Trust, on Logistical and Portering matters. Learning & Development Influence the development and provision of training in relation to relevant services Maintain knowledge of the latest NHS policies and specific guidance. To ensure all departments are compliant with mandatory training. Person specification Qualifications Management qualification to degree level or equivalent knowledge and relevant experience Hold a Vehicle Operator Licence Hold a Driving Licence for vehicles up to and including Medium sized vehicles and trailer (e.g. C1 and C1E) Knowledge & Experience Knowledge and Experience that has included Logistics, stores and Portering, management of that workforce including recruitment, time sheets, absence management, training and development, mentoring, and discipline. Experience of developing and implementing policies and procedures. Knowledge and Experience of risk management, in particular risk, COSHH and manual handling assessments Experience of information management including identifying, developing, analysing and producing a range of statistical information. Experience of managing budgets Experience of working in the NHS environment Skills Excellent communication skills dealing with a large and diverse range of services. Proven ability to achieve targets and objectives within a demanding environment against challenging deadlines. Well developed leadership and motivation skills to facilitate working within and leading a large team Ability to work on own initiative and organise own and others workload Ability to train and motivate workforce and to lead on change Ability to use word processing, spreadsheets and presentation software to a high level. Other Sitting at a desk for significant periods of the working day. Significant periods of walking. Able to regularly identify, develop, analyse and produce a range of reports. Able to deal with sudden and often unexpected, tight and/or conflicting timescales Able to deal with conflicting work pressures. . click apply for full job details
Boston Consulting Group
Agile Delivery Senior Manager
Boston Consulting Group
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Agile Center of Excellence (CoE), a 70+ expert global Coaching and Scrum Lead team responsible for enabling the agility and high-performance delivery of BCG's internal Digital Product Organization. The Agile CoE is an expert product enablement function aligned organizationally to Global IT, part of BCG's global internal Business Services Teams (BST) which operate BCG's business. The Digital Product Organization (DPO) is a 1300+ person cross-functional product delivery, tech & engineering organization. It is comprised of 16 Product Portfolios, 120+ product squads and 5 centers of excellence, responsible for driving digitally product enablement for all internal BCG business functions (HR, Marketing, Legal, Risk, Finance, IT, etc.). This organization was formed in 2020 as part of a full-scale business agility transformation, sponsored by the CIO, CFO and COO and delivered by BCG's best-in-class Agile strategy and implementation consulting team. Each Product Portfolio is led by a dedicated Product Portfolio leader with direct alignment to the senior executive of their business function. A Product Portfolio is comprised of 3 - 15 squads, each managing 1 or more products. This organization follows a consistent Agile operating model with standards and best practices designed and governed by the Agile COE. As Agile Delivery Manager (Global Senior Manager) you will: Drive End-to-End Delivery (Primary Focus): • Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization. • Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps. • Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution. • Own delivery planning, sequencing, milestones, and execution tracking across teams. • Ensure a clear path to production, including operational readiness and post-release follow-up. • Facilitate Agile Delivery (Supporting Focus): • Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master. • Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable. • Support teams in using agile ceremonies and artifacts to improve delivery predictability and flow. • Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases. Release Planning and Management: • Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams. • Ensure releases meet quality, risk, and compliance expectations. • Support post-release activities to ensure stability and business continuity. Risk and Issue Management: • Proactively identify delivery risks and issues that may impact timelines, scope, or quality. • Drive mitigation plans and escalate when necessary to ensure delivery commitments are met. • Resolve execution blockers by coordinating across teams and leadership. Metrics, Tracking, and Reporting: • Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput. • Use data-driven insights to identify delivery bottlenecks and areas for execution improvement. • Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership. • Create dashboards and reports that give transparency into delivery progress and outcomes Team and Stakeholder Enablement: • Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives. • Manage stakeholder expectations through clear communication, transparency, and realistic planning. • Foster collaboration across squads while maintaining delivery accountability. Continuous Improvement: • Identify opportunities to improve delivery effectiveness, execution models, and ways of working. • Support teams in refining processes to improve efficiency, quality, and predictability. • Apply lessons learned from delivery outcomes to improve future execution. What You'll Bring 8-10+ years of experience across multitude of delivery management roles (e.g., Scrum Master, Agile Delivery Manager, Project/Program Manager, Release Train Engineer (RTE), Technology Delivery Lead). 8-10+ years of relevant experience leading complex technology or digital delivery initiatives in large-scale environments. Demonstrated agile coaching capabilities combined with 2-3 years of solid project and program management experience to support effective delivery governance. Proven track record of driving end-to-end delivery of enterprise-scale digital and technology programs, from planning through production and stabilization. Strong understanding of agile delivery models with the ability to apply them pragmatically to meet business objectives and execution outcomes. Certifications (Preferred): Agile Delivery Management certification. SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master certification. PMP certification. Scrum certifications (PSM, CSM) considered a value add but not a primary requirement. Skills & Experience: • Extensive experience delivering agile programs using industry-standard tools such as Jira, Confluence, or equivalent platforms. • Experience working with OKRs; exposure to AI / GenAI-driven portfolios is a strong advantage. • Deep understanding of the software delivery lifecycle, including release management, path to production, and operational readiness. • Proven ability to manage complex interdependencies, risks, and stakeholder expectations across large, matrixed organizations. • Strong background in technology-enabled business transformation and enterprise-scale delivery execution. • Excellent communication, stakeholder management, and decision-making skills, with the ability to influence at senior levels. • Experience working in professional services or client-facing environments preferred. Who You'll Work With Product Owners and Engineering teams to ensure delivery execution aligns with business priorities. Portfolio Product Leaders, Technical Area Leads, and Chapter Leads to manage delivery dependencies and outcomes. Other Delivery Managers to ensure consistency and best practices across initiatives. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $146,000.00 - $178,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial . click apply for full job details
Feb 26, 2026
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Agile Center of Excellence (CoE), a 70+ expert global Coaching and Scrum Lead team responsible for enabling the agility and high-performance delivery of BCG's internal Digital Product Organization. The Agile CoE is an expert product enablement function aligned organizationally to Global IT, part of BCG's global internal Business Services Teams (BST) which operate BCG's business. The Digital Product Organization (DPO) is a 1300+ person cross-functional product delivery, tech & engineering organization. It is comprised of 16 Product Portfolios, 120+ product squads and 5 centers of excellence, responsible for driving digitally product enablement for all internal BCG business functions (HR, Marketing, Legal, Risk, Finance, IT, etc.). This organization was formed in 2020 as part of a full-scale business agility transformation, sponsored by the CIO, CFO and COO and delivered by BCG's best-in-class Agile strategy and implementation consulting team. Each Product Portfolio is led by a dedicated Product Portfolio leader with direct alignment to the senior executive of their business function. A Product Portfolio is comprised of 3 - 15 squads, each managing 1 or more products. This organization follows a consistent Agile operating model with standards and best practices designed and governed by the Agile COE. As Agile Delivery Manager (Global Senior Manager) you will: Drive End-to-End Delivery (Primary Focus): • Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization. • Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps. • Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution. • Own delivery planning, sequencing, milestones, and execution tracking across teams. • Ensure a clear path to production, including operational readiness and post-release follow-up. • Facilitate Agile Delivery (Supporting Focus): • Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master. • Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable. • Support teams in using agile ceremonies and artifacts to improve delivery predictability and flow. • Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases. Release Planning and Management: • Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams. • Ensure releases meet quality, risk, and compliance expectations. • Support post-release activities to ensure stability and business continuity. Risk and Issue Management: • Proactively identify delivery risks and issues that may impact timelines, scope, or quality. • Drive mitigation plans and escalate when necessary to ensure delivery commitments are met. • Resolve execution blockers by coordinating across teams and leadership. Metrics, Tracking, and Reporting: • Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput. • Use data-driven insights to identify delivery bottlenecks and areas for execution improvement. • Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership. • Create dashboards and reports that give transparency into delivery progress and outcomes Team and Stakeholder Enablement: • Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives. • Manage stakeholder expectations through clear communication, transparency, and realistic planning. • Foster collaboration across squads while maintaining delivery accountability. Continuous Improvement: • Identify opportunities to improve delivery effectiveness, execution models, and ways of working. • Support teams in refining processes to improve efficiency, quality, and predictability. • Apply lessons learned from delivery outcomes to improve future execution. What You'll Bring 8-10+ years of experience across multitude of delivery management roles (e.g., Scrum Master, Agile Delivery Manager, Project/Program Manager, Release Train Engineer (RTE), Technology Delivery Lead). 8-10+ years of relevant experience leading complex technology or digital delivery initiatives in large-scale environments. Demonstrated agile coaching capabilities combined with 2-3 years of solid project and program management experience to support effective delivery governance. Proven track record of driving end-to-end delivery of enterprise-scale digital and technology programs, from planning through production and stabilization. Strong understanding of agile delivery models with the ability to apply them pragmatically to meet business objectives and execution outcomes. Certifications (Preferred): Agile Delivery Management certification. SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master certification. PMP certification. Scrum certifications (PSM, CSM) considered a value add but not a primary requirement. Skills & Experience: • Extensive experience delivering agile programs using industry-standard tools such as Jira, Confluence, or equivalent platforms. • Experience working with OKRs; exposure to AI / GenAI-driven portfolios is a strong advantage. • Deep understanding of the software delivery lifecycle, including release management, path to production, and operational readiness. • Proven ability to manage complex interdependencies, risks, and stakeholder expectations across large, matrixed organizations. • Strong background in technology-enabled business transformation and enterprise-scale delivery execution. • Excellent communication, stakeholder management, and decision-making skills, with the ability to influence at senior levels. • Experience working in professional services or client-facing environments preferred. Who You'll Work With Product Owners and Engineering teams to ensure delivery execution aligns with business priorities. Portfolio Product Leaders, Technical Area Leads, and Chapter Leads to manage delivery dependencies and outcomes. Other Delivery Managers to ensure consistency and best practices across initiatives. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Atlanta is $146,000.00 - $178,000.00. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial . click apply for full job details
Field Service Engineer
Amcor Bristol, Gloucestershire
Bristol, GB Warmley, GB Paisley, GB Cramlington, GB Birmingham, GB Cumbria, GB Leominster, GB Worcester, GB Swansea, GB Liverpool, GB Glasgow, GB Evesham, GB Winterbourne, GB Full-time or Part-time: Full-Time Job Type: Employee Shift: Remote Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. Job Title: Field Technical Service Engineer Function: Research & Development Sub-Function: Field Technical Services Location: United Kingdom Line Manager's Job Title: Regional Field Technical Service Manager JOB PURPOSE Provide regional technical service support with flexibility at customer and machine manufacturer sites for all Segments and Business Units of Amcor EMEA. Supported areas include growth opportunities, quality related events, business continuity activities and Product Development assistance. The role also serves as a liaison with machine suppliers to facilitate collaboration in resolving issues at customers as well as running development trials. JOB DIMENSIONS Able to leverage acquired technical expertise across multiple segments to autonomously support internal and external customers. Proficient in working cross-functionally notably with Sales/Marketing, Operations/Quality and Product Development and in fostering external relationships. Leverage and expand network to reach out to other parties (peers/line manager, R&D, Sales, OEMs etc) when needed to resolve challenges. Might be consulted for decision making and troubleshooting within an area of specialty. Master expertise in the extensive segment/format/packaging machine type/application matrix. RESPONSIBILITIES Autonomously provide physical or remote Field Technical Support across customer's and machine supplier sites across a multitude of Segments and Applications. Rigorously follow up each visit with a detailed and timely field service report for internal/external communication, include any Market Insights collected. Submit monthly report to direct manager. Actively support customer packaging trials from first attempt through to industrial qualification/ramp up. Raise any onboarding concerns/risks to the relevant internal stakeholders. Contribute to Growth by supporting trials for New Business Opportunities with existing and developing product portfolio. Rigorously complete/update tracker for the growth opportunities collaborated in. Keep line Manager abreast of constraints or blockers. Autonomously work to a set deadline on various ad-hoc administrative/reporting tasks. Support Quality related issues by collaborating with other functions and the customer to scope, troubleshoot and resolve packaging material/machine/product interaction issues in a timely manner. Assist in maximizing claim recovery where possible and minimizing impact to Amcor and its customers. Collaborate with external third parties like OEMs to help solve issues. Propose recommendations internally and externally to prevent recurrence. Contribute to maintaining existing business by providing technical assistance to trials related to specification changes, alternative raw material validation, Business Continuity Plans, plant transfers etc. Provide support to Product Development peers by trialing new products at OEMs and/or customer sites in order to assess machineability/suitability. Assist with the acquisition of key information needed from the customer in order to support the new product development. Autonomously maintain schedule and work with internal peers to best meet the schedule needs of the customers. Focus on customer management and satisfaction through on-site support and involvement in new product development. Master technical knowledge of a maximum range of packaging machinery types, pack formats and applications across multiple Segments. Embody Amcor's Safety Value and follow all Safety rules/guidelines. Demonstrate cost discipline. QUALIFICATIONS/REQUIREMENTS University engineering/science degree or equivalent industry experience Proven experience in a similar role in the flexible packaging or packaging machinery industry Good understanding of flexible packaging converting processes and customer packing/filling equipment Knowledge of packaging validation procedures. Willingness to travel up to 70% of time with a degree of flexibility to meet the needs of internal and external stakeholders. Fluent in English. Additional European languages are a plus. Strong communication/interpersonal skills for external and internal cross-functional interactions Strong focus on customer with team working spirit. Demonstrate solid technical and problem solving skills. Ability to work in a fast-paced dynamic environment and handle pressure. Rigor and attention to detail. Ability to organize own work, self-manage, prioritize and drive results. Proficiency with common IT tools (MS Outlook, MS Office, MS Teams). Previous experience with is a plus. About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC LinkedIn YouTube
Feb 26, 2026
Full time
Bristol, GB Warmley, GB Paisley, GB Cramlington, GB Birmingham, GB Cumbria, GB Leominster, GB Worcester, GB Swansea, GB Liverpool, GB Glasgow, GB Evesham, GB Winterbourne, GB Full-time or Part-time: Full-Time Job Type: Employee Shift: Remote Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. Job Title: Field Technical Service Engineer Function: Research & Development Sub-Function: Field Technical Services Location: United Kingdom Line Manager's Job Title: Regional Field Technical Service Manager JOB PURPOSE Provide regional technical service support with flexibility at customer and machine manufacturer sites for all Segments and Business Units of Amcor EMEA. Supported areas include growth opportunities, quality related events, business continuity activities and Product Development assistance. The role also serves as a liaison with machine suppliers to facilitate collaboration in resolving issues at customers as well as running development trials. JOB DIMENSIONS Able to leverage acquired technical expertise across multiple segments to autonomously support internal and external customers. Proficient in working cross-functionally notably with Sales/Marketing, Operations/Quality and Product Development and in fostering external relationships. Leverage and expand network to reach out to other parties (peers/line manager, R&D, Sales, OEMs etc) when needed to resolve challenges. Might be consulted for decision making and troubleshooting within an area of specialty. Master expertise in the extensive segment/format/packaging machine type/application matrix. RESPONSIBILITIES Autonomously provide physical or remote Field Technical Support across customer's and machine supplier sites across a multitude of Segments and Applications. Rigorously follow up each visit with a detailed and timely field service report for internal/external communication, include any Market Insights collected. Submit monthly report to direct manager. Actively support customer packaging trials from first attempt through to industrial qualification/ramp up. Raise any onboarding concerns/risks to the relevant internal stakeholders. Contribute to Growth by supporting trials for New Business Opportunities with existing and developing product portfolio. Rigorously complete/update tracker for the growth opportunities collaborated in. Keep line Manager abreast of constraints or blockers. Autonomously work to a set deadline on various ad-hoc administrative/reporting tasks. Support Quality related issues by collaborating with other functions and the customer to scope, troubleshoot and resolve packaging material/machine/product interaction issues in a timely manner. Assist in maximizing claim recovery where possible and minimizing impact to Amcor and its customers. Collaborate with external third parties like OEMs to help solve issues. Propose recommendations internally and externally to prevent recurrence. Contribute to maintaining existing business by providing technical assistance to trials related to specification changes, alternative raw material validation, Business Continuity Plans, plant transfers etc. Provide support to Product Development peers by trialing new products at OEMs and/or customer sites in order to assess machineability/suitability. Assist with the acquisition of key information needed from the customer in order to support the new product development. Autonomously maintain schedule and work with internal peers to best meet the schedule needs of the customers. Focus on customer management and satisfaction through on-site support and involvement in new product development. Master technical knowledge of a maximum range of packaging machinery types, pack formats and applications across multiple Segments. Embody Amcor's Safety Value and follow all Safety rules/guidelines. Demonstrate cost discipline. QUALIFICATIONS/REQUIREMENTS University engineering/science degree or equivalent industry experience Proven experience in a similar role in the flexible packaging or packaging machinery industry Good understanding of flexible packaging converting processes and customer packing/filling equipment Knowledge of packaging validation procedures. Willingness to travel up to 70% of time with a degree of flexibility to meet the needs of internal and external stakeholders. Fluent in English. Additional European languages are a plus. Strong communication/interpersonal skills for external and internal cross-functional interactions Strong focus on customer with team working spirit. Demonstrate solid technical and problem solving skills. Ability to work in a fast-paced dynamic environment and handle pressure. Rigor and attention to detail. Ability to organize own work, self-manage, prioritize and drive results. Proficiency with common IT tools (MS Outlook, MS Office, MS Teams). Previous experience with is a plus. About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries. NYSE: AMCR; ASX: AMC LinkedIn YouTube
Matchtech
Product Delivery Manager (MBSE)
Matchtech Reading, Oxfordshire
Our client, operating within the Defence & Security sector, is currently seeking a Product Delivery Manager to join their team in Reading on a 5-month contract basis. This is a unique opportunity for someone with a strong background in Systems Design and Delivery Management, specifically within a Model-Based Systems Engineering (MBSE) environment. Role Summary: Replace document-based engineering with authoritative system models and drive their adoption across the business. Define and deliver a comprehensive MBSE environment (Cameo + DOORS NG + simulation + PLM) with rigorous best practices, governance, baselines, and digital continuity. Translate engineering needs into a roadmap, manage backlogs, coordinate with vendors/suppliers, and ensure integrations that provide real end-to-end traceability. Operate comfortably within safety-critical and defence environments, ensuring compliance, evidence generation, and configuration control. Drive cultural change, training, onboarding, and adoption of MBSE methodologies. Oversee performance, resilience, security, and lifecycle management of engineering systems. Job Requirements: Deep expertise in MBSE and associated toolchains (Cameo, DOORS NG, SysML) with a proven track record in delivering integrated digital engineering environments. Strong leadership skills with the ability to build roadmaps, manage vendors, and achieve end-to-end traceability across programmes. Ability to drive change and shift teams from document-based to model-based methodologies through effective governance, onboarding, and communication. Experience in safety-critical/defence environments, with an understanding of compliance, evidence generation, and configuration control. Technical fluency to ensure the performance, resilience, security, and lifecycle management of MBSE systems. Benefits: Opportunity to work on a contract basis within a prestigious Defence & Security context. Chance to manage and influence significant MBSE transitions and integrations. Engage with and lead expert engineering teams to achieve cutting-edge solutions. If you are an experienced Product Delivery Manager with significant expertise in MBSE and a passion for driving organisational change, this role presents a perfect opportunity. Apply now to join our client's dynamic team in Reading.
Feb 26, 2026
Contractor
Our client, operating within the Defence & Security sector, is currently seeking a Product Delivery Manager to join their team in Reading on a 5-month contract basis. This is a unique opportunity for someone with a strong background in Systems Design and Delivery Management, specifically within a Model-Based Systems Engineering (MBSE) environment. Role Summary: Replace document-based engineering with authoritative system models and drive their adoption across the business. Define and deliver a comprehensive MBSE environment (Cameo + DOORS NG + simulation + PLM) with rigorous best practices, governance, baselines, and digital continuity. Translate engineering needs into a roadmap, manage backlogs, coordinate with vendors/suppliers, and ensure integrations that provide real end-to-end traceability. Operate comfortably within safety-critical and defence environments, ensuring compliance, evidence generation, and configuration control. Drive cultural change, training, onboarding, and adoption of MBSE methodologies. Oversee performance, resilience, security, and lifecycle management of engineering systems. Job Requirements: Deep expertise in MBSE and associated toolchains (Cameo, DOORS NG, SysML) with a proven track record in delivering integrated digital engineering environments. Strong leadership skills with the ability to build roadmaps, manage vendors, and achieve end-to-end traceability across programmes. Ability to drive change and shift teams from document-based to model-based methodologies through effective governance, onboarding, and communication. Experience in safety-critical/defence environments, with an understanding of compliance, evidence generation, and configuration control. Technical fluency to ensure the performance, resilience, security, and lifecycle management of MBSE systems. Benefits: Opportunity to work on a contract basis within a prestigious Defence & Security context. Chance to manage and influence significant MBSE transitions and integrations. Engage with and lead expert engineering teams to achieve cutting-edge solutions. If you are an experienced Product Delivery Manager with significant expertise in MBSE and a passion for driving organisational change, this role presents a perfect opportunity. Apply now to join our client's dynamic team in Reading.
Surrey County Council
Team Manager Adult Social Care
Surrey County Council Guildford, Surrey
The starting salary for this position is £61,954 per annum, working 36 hours per week (pro rata for part time). Are you passionate about delivering timely, strengths-based support that helps people live independently and stay connected to their communities. We are excited to be hiring a highly skilled and motivated Team Manager to join our Connect to Community management team (West) within our Adults, Wellbeing & Health Partnership Directorate who will provide leadership to our Mental Health and Learning Disabilities social care professionals. If you have a flexible and adaptable management style and are excited by the opportunity to be part of our transformation, using your skills and experience to make a real difference to the lives of people in Surrey, we would love to hear from you. Guided by our values of collaboration, respect and ambition for our residents, we are looking for motivated people who share these values and behaviours and want to be part of a growing, evolving service that is committed to doing things differently and making a significant, positive impact. Surrey offers Agile Working and, as the Team Manager, you will be able to work flexibly within the office and at home. Applicants will need to be willing to travel around Surrey in accordance with the demands of the work and the job profile. Surrey also offers excellent training opportunities for all staff and have a variety of management courses. Our Offer to You As a Surrey County Council employee, you'll have access to the full range of staff benefits, including 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About our Service This is an exciting opportunity for a Team Manager to help shape a modern, transformative service that focuses on early intervention and prevention. From March 2026, our brand-new Connect to Community (C2C) operating model will reshape how residents access Adult Social Care by offering timely, strengths-based and person-centred support that helps people remain independent and connected to their communities. As the first point of response for adults seeking help, C2C will bring adult social care professionals into a dynamic multidisciplinary team, working together through daily case reviews and rapid problem solving. They will lead on urgent assessments, safeguarding, risk management and short-term interventions, with direct access to services such as reablement, housing advice and technology-enabled care to put practical solutions in place quickly. By reducing delays, avoiding unnecessary handoffs and focusing on early, preventative action, the new C2C model enables professionals to apply strengths-based practice, clinical reasoning and functional assessment at the earliest stage. The C2C model will ensure residents receive consistent, high-quality support from professionals with the right skills in a timely manner. C2C works alongside Area Teams to create a seamless pathway for people with complex needs, promoting wellbeing, reducing risk and maximising independence. The service collaborates closely with Area Teams, specialist Learning Disabilities and Autism teams, Mental Health teams, and Acute Hospital Teams, and Team Managers may be required to work flexibly across these services as needed. About the Role We are looking for a highly skilled and motivated professional who as the Team Manager will be leading a proactive and dynamic group of mental health, learning disability and autism practitioners in providing a strength-based approach to assessments and support planning. You will work alongside adults with diverse and often complex needs, including those who are elderly and frail, have learning disabilities, physical or sensory impairments, or experience mental ill health, supporting them to live meaningful lives within the community. In this role you will ensure that Connect to Community delivers a high quality and customer focused service while taking responsibility for leading the team and managing resources. What's more, your remit will include putting measures in place for risk management and business continuity, building relationships with other agencies and service providers, and contributing to service improvement initiatives. Specialist knowledge and/or experience in mental health and learning disabilities will be essential for this role. As a team manager you will also bring experience of successful management of staff, including managing performance and development while successfully addressing conduct, attendance and performance capability issues. You will supervise Assistant Team Managers and Senior Practice Leads, supporting professional growth, performance, recruitment, succession and staff retention. Skilled in managing budgets, you will bring substantial experience of managing the delivery and improvement of social care. A sound understanding of personalisation will also be vital. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our values & behaviours: A professional qualification in Social Work, Occupational Therapy, Nursing, or another relevant health/social care field (including registration where required) Extensive experience in adult social care and previous experience of mental health and learning disabilities. An excellent understanding of statutory responsibilities, and a strong working knowledge of relevant legislation Demonstrable experience in managing, motivating, coaching and developing staff Ability to manage performance, support reflective practice, and lead high quality service delivery Experience building effective partnerships and working collaboratively with a diverse range of stakeholders Ability to handle complex casework issues, risk, safeguarding, and operational challenges confidently Strong organisational skills with the ability to monitor performance, manage resources, and support improvement A commitment to the personalisation agenda, strengths based practice and accessible, inclusive services Surrey has both urban and rural areas and social care professionals will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. An Enhanced DBS check will be required for this role. Your Application As part of the application process, you will be asked to upload your CV and answer the following application questions: Looking at our advert and the work of our C2C team, and considering Surrey County Council's commitment to ensuring that "no one is left behind", what is it about the Team Manager role that has motivated you to apply? Please reflect on how your values align with our approach to strengths based, inclusive and person centred practice. What three leadership qualities do you have that would make you an effective Team Manager, and how would these qualities help you foster Surrey County Council's culture of collaboration, inclusivity, learning and adaptability within your team and across partner agencies? Can you describe how you would support your team through a period of change - maintaining engagement, performance and practice quality, while ensuring staff wellbeing and creating a positive environment where people feel supported and safe to speak up? The job advert closes at 23:59 on 04/03/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Feb 26, 2026
Full time
The starting salary for this position is £61,954 per annum, working 36 hours per week (pro rata for part time). Are you passionate about delivering timely, strengths-based support that helps people live independently and stay connected to their communities. We are excited to be hiring a highly skilled and motivated Team Manager to join our Connect to Community management team (West) within our Adults, Wellbeing & Health Partnership Directorate who will provide leadership to our Mental Health and Learning Disabilities social care professionals. If you have a flexible and adaptable management style and are excited by the opportunity to be part of our transformation, using your skills and experience to make a real difference to the lives of people in Surrey, we would love to hear from you. Guided by our values of collaboration, respect and ambition for our residents, we are looking for motivated people who share these values and behaviours and want to be part of a growing, evolving service that is committed to doing things differently and making a significant, positive impact. Surrey offers Agile Working and, as the Team Manager, you will be able to work flexibly within the office and at home. Applicants will need to be willing to travel around Surrey in accordance with the demands of the work and the job profile. Surrey also offers excellent training opportunities for all staff and have a variety of management courses. Our Offer to You As a Surrey County Council employee, you'll have access to the full range of staff benefits, including 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About our Service This is an exciting opportunity for a Team Manager to help shape a modern, transformative service that focuses on early intervention and prevention. From March 2026, our brand-new Connect to Community (C2C) operating model will reshape how residents access Adult Social Care by offering timely, strengths-based and person-centred support that helps people remain independent and connected to their communities. As the first point of response for adults seeking help, C2C will bring adult social care professionals into a dynamic multidisciplinary team, working together through daily case reviews and rapid problem solving. They will lead on urgent assessments, safeguarding, risk management and short-term interventions, with direct access to services such as reablement, housing advice and technology-enabled care to put practical solutions in place quickly. By reducing delays, avoiding unnecessary handoffs and focusing on early, preventative action, the new C2C model enables professionals to apply strengths-based practice, clinical reasoning and functional assessment at the earliest stage. The C2C model will ensure residents receive consistent, high-quality support from professionals with the right skills in a timely manner. C2C works alongside Area Teams to create a seamless pathway for people with complex needs, promoting wellbeing, reducing risk and maximising independence. The service collaborates closely with Area Teams, specialist Learning Disabilities and Autism teams, Mental Health teams, and Acute Hospital Teams, and Team Managers may be required to work flexibly across these services as needed. About the Role We are looking for a highly skilled and motivated professional who as the Team Manager will be leading a proactive and dynamic group of mental health, learning disability and autism practitioners in providing a strength-based approach to assessments and support planning. You will work alongside adults with diverse and often complex needs, including those who are elderly and frail, have learning disabilities, physical or sensory impairments, or experience mental ill health, supporting them to live meaningful lives within the community. In this role you will ensure that Connect to Community delivers a high quality and customer focused service while taking responsibility for leading the team and managing resources. What's more, your remit will include putting measures in place for risk management and business continuity, building relationships with other agencies and service providers, and contributing to service improvement initiatives. Specialist knowledge and/or experience in mental health and learning disabilities will be essential for this role. As a team manager you will also bring experience of successful management of staff, including managing performance and development while successfully addressing conduct, attendance and performance capability issues. You will supervise Assistant Team Managers and Senior Practice Leads, supporting professional growth, performance, recruitment, succession and staff retention. Skilled in managing budgets, you will bring substantial experience of managing the delivery and improvement of social care. A sound understanding of personalisation will also be vital. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our values & behaviours: A professional qualification in Social Work, Occupational Therapy, Nursing, or another relevant health/social care field (including registration where required) Extensive experience in adult social care and previous experience of mental health and learning disabilities. An excellent understanding of statutory responsibilities, and a strong working knowledge of relevant legislation Demonstrable experience in managing, motivating, coaching and developing staff Ability to manage performance, support reflective practice, and lead high quality service delivery Experience building effective partnerships and working collaboratively with a diverse range of stakeholders Ability to handle complex casework issues, risk, safeguarding, and operational challenges confidently Strong organisational skills with the ability to monitor performance, manage resources, and support improvement A commitment to the personalisation agenda, strengths based practice and accessible, inclusive services Surrey has both urban and rural areas and social care professionals will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. An Enhanced DBS check will be required for this role. Your Application As part of the application process, you will be asked to upload your CV and answer the following application questions: Looking at our advert and the work of our C2C team, and considering Surrey County Council's commitment to ensuring that "no one is left behind", what is it about the Team Manager role that has motivated you to apply? Please reflect on how your values align with our approach to strengths based, inclusive and person centred practice. What three leadership qualities do you have that would make you an effective Team Manager, and how would these qualities help you foster Surrey County Council's culture of collaboration, inclusivity, learning and adaptability within your team and across partner agencies? Can you describe how you would support your team through a period of change - maintaining engagement, performance and practice quality, while ensuring staff wellbeing and creating a positive environment where people feel supported and safe to speak up? The job advert closes at 23:59 on 04/03/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Senior Service Delivery Manager
MPA Recruitment
Senior Service Delivery Manager Location: Belfast Hours: Full Time (37.5 hours per week) Salary: £28.48 per hour Contract: Temporary 6 months with possibility of extension About the Role: MPA Recruitment is delighted to be working in partnership with our Public Sector client to recruit a Senior Service Delivery Manager within Finance Shared Services. This is a senior leadership role within the team, which delivers complex, high-volume payroll services across Health and Social Care Northern Ireland (HSCNI). Working closely with the Deputy Head of Payroll, you will lead large payroll delivery teams to ensure services are delivered efficiently, accurately and in line with Service Level Agreements. You will drive performance improvement, manage stakeholder relationships at senior level and contribute to strategic planning within a high-profile shared services environment. Key Responsibilities: Provide day-to-day leadership of Payroll Service Centre delivery teams, ensuring performance meets SLAs and KPIs Lead service improvement initiatives to enhance efficiency, quality and customer experience Manage relationships with senior stakeholders across HSCNI, resolving performance issues and driving improvement Support strategic planning, risk management and business continuity Lead performance monitoring and reporting, ensuring robust governance and compliance with PAYE and statutory legislation Oversee financial controls and mitigate operational and financial risk Represent PSC at regional forums and deputise for the Deputy Head of Service as required Lead and develop large teams, promoting a culture of accountability, engagement and continuous improvement Contribute to payroll system development and transition to new systems where required Support audit processes, FOI responses and external reporting requirements What We're Looking For: A University Degree or relevant professional qualification in a Finance or Business-related discipline and at least 3 years' middle management experience in a payroll or finance service delivery environment within HSC or a major complex organisation OR At least 5 years' middle management experience in a payroll or finance service delivery environment within HSC or a major complex organisation AND Minimum 2 years' experience managing teams and delivering results through others Experience working with diverse internal and external stakeholders at senior level Proven track record of leading successful performance improvement initiatives Broad payroll knowledge including PAYE legislation Full UK driving licence and access to transport (or suitable alternative) Experience within a shared services or centralised service delivery environment CIPP qualification Why Apply? This is an outstanding opportunity to join a high-performing shared services function supporting Health and Social Care across Northern Ireland. You will operate at senior management level, influencing strategy, leading large teams and driving service excellence in a complex public sector environment. How to Apply: To apply, send your CV to or contact our office on for more information. MPA Recruitment is an equal opportunities employer.
Feb 25, 2026
Full time
Senior Service Delivery Manager Location: Belfast Hours: Full Time (37.5 hours per week) Salary: £28.48 per hour Contract: Temporary 6 months with possibility of extension About the Role: MPA Recruitment is delighted to be working in partnership with our Public Sector client to recruit a Senior Service Delivery Manager within Finance Shared Services. This is a senior leadership role within the team, which delivers complex, high-volume payroll services across Health and Social Care Northern Ireland (HSCNI). Working closely with the Deputy Head of Payroll, you will lead large payroll delivery teams to ensure services are delivered efficiently, accurately and in line with Service Level Agreements. You will drive performance improvement, manage stakeholder relationships at senior level and contribute to strategic planning within a high-profile shared services environment. Key Responsibilities: Provide day-to-day leadership of Payroll Service Centre delivery teams, ensuring performance meets SLAs and KPIs Lead service improvement initiatives to enhance efficiency, quality and customer experience Manage relationships with senior stakeholders across HSCNI, resolving performance issues and driving improvement Support strategic planning, risk management and business continuity Lead performance monitoring and reporting, ensuring robust governance and compliance with PAYE and statutory legislation Oversee financial controls and mitigate operational and financial risk Represent PSC at regional forums and deputise for the Deputy Head of Service as required Lead and develop large teams, promoting a culture of accountability, engagement and continuous improvement Contribute to payroll system development and transition to new systems where required Support audit processes, FOI responses and external reporting requirements What We're Looking For: A University Degree or relevant professional qualification in a Finance or Business-related discipline and at least 3 years' middle management experience in a payroll or finance service delivery environment within HSC or a major complex organisation OR At least 5 years' middle management experience in a payroll or finance service delivery environment within HSC or a major complex organisation AND Minimum 2 years' experience managing teams and delivering results through others Experience working with diverse internal and external stakeholders at senior level Proven track record of leading successful performance improvement initiatives Broad payroll knowledge including PAYE legislation Full UK driving licence and access to transport (or suitable alternative) Experience within a shared services or centralised service delivery environment CIPP qualification Why Apply? This is an outstanding opportunity to join a high-performing shared services function supporting Health and Social Care across Northern Ireland. You will operate at senior management level, influencing strategy, leading large teams and driving service excellence in a complex public sector environment. How to Apply: To apply, send your CV to or contact our office on for more information. MPA Recruitment is an equal opportunities employer.

Modal Window

  • Blog
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • Youtube
Parent and Partner sites: IT Job Board | Search Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | London Jobs | Property jobs
© 2008-2026 Jobs Hiring Near Me