Client Local Authority in Newham Job Title Temporary Accomodation Admin Officer Pay Rate 160 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Role Purpose To provide high-quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams. Key Responsibilities Process temporary accommodation bookings, extensions, and terminations. Maintain accurate records of placements, voids, and occupancy on housing systems. Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries. Manage team inboxes and respond to enquiries from residents and stakeholders. Support rent accounts, invoice processing, and escalate any discrepancies. Upload and manage key documentation (licence agreements, compliance records). Assist with data reporting and performance tracking. Provide general admin support including scheduling, minute taking, and record management. Key Requirements Previous administrative experience, ideally within housing or a local authority. Strong organisational skills and ability to manage high volumes of work. Good attention to detail and accurate data entry skills. Experience using housing systems (e.g. NEC/Northgate) desirable. Strong communication skills and ability to work with multiple stakeholders. Proficient in Microsoft Office (Outlook, Excel, Word). Additional Information Fast-paced environment with changing priorities. Knowledge of temporary accommodation processes is desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Contractor
Client Local Authority in Newham Job Title Temporary Accomodation Admin Officer Pay Rate 160 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Role Purpose To provide high-quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams. Key Responsibilities Process temporary accommodation bookings, extensions, and terminations. Maintain accurate records of placements, voids, and occupancy on housing systems. Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries. Manage team inboxes and respond to enquiries from residents and stakeholders. Support rent accounts, invoice processing, and escalate any discrepancies. Upload and manage key documentation (licence agreements, compliance records). Assist with data reporting and performance tracking. Provide general admin support including scheduling, minute taking, and record management. Key Requirements Previous administrative experience, ideally within housing or a local authority. Strong organisational skills and ability to manage high volumes of work. Good attention to detail and accurate data entry skills. Experience using housing systems (e.g. NEC/Northgate) desirable. Strong communication skills and ability to work with multiple stakeholders. Proficient in Microsoft Office (Outlook, Excel, Word). Additional Information Fast-paced environment with changing priorities. Knowledge of temporary accommodation processes is desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Complaints OfficerPermanent, Full-timeHybrid - 3 days at our Derby office, 2 days working from home Up to £32,000 plus benefits About the role Our Complaints team plays a key role in ensuring Mortgage Advice Bureau (MAB) delivers fair, timely and effective complaint resolution in line with FCA requirements and our commitment to strong customer outcomes. You'll take responsibility for each case from start to finish, applying sound judgement, clear communication and a consistently customer-centred approach. The role involves working closely with advisers, AR firms, product providers and colleagues across the business. You'll bring people together to understand the full picture, share insight and help resolve issues efficiently, while also contributing to improvements that strengthen our processes and prevent future detriment. As our environment evolves, you'll be comfortable adapting, learning and looking for better ways to work and embrace new technologies. What you'll be doing Recording and maintaining complaint information accurately, ensuring details are complete, reliable and easy to follow. Managing complaints through the full investigation lifecycle in line with FCA DISP rules and internal procedures. Gathering and reviewing evidence from advisers, AR firms, product providers and other third parties to build a balanced understanding of each case. Reviewing customer files and documentation to establish the facts and assess complaints objectively. Recommending fair, consistent and evidence-based outcomes that support good customer outcomes under Consumer Duty. Drafting clear, professional and empathetic written responses, including final response letters. Working collaboratively with advisers, AR firms and internal teams to progress cases efficiently and transparently. Supporting the handling of FOS-referred complaints, preparing case files and responding to information requests. Liaising with PI insurers or brokers where complaints may present potential financial exposure. Identifying trends, themes and root causes across complaints to support improvements in processes, controls and customer experience. Contributing to complaints MI and escalating emerging risks or significant issues. What you'll bring Experience in root cause analysis complaints handling. Background in financial services, ideally mortgages or insurance. Preferably CeMAP qualified. Strong understanding of FCA complaint-handling requirements. Awareness of Consumer Duty and its focus on good customer outcomes. Excellent written communication skills, with the ability to produce clear, professional and empathetic correspondence. High attention to detail and the ability to analyse complex information. Confidence managing multiple cases while maintaining fairness, balance and a strong focus on the customer. Strong communication skills when working with advisers, AR firms and internal stakeholders. A collaborative approach, with the ability to build constructive relationships and support shared goals. A proactive, organised mindset, taking responsibility for progressing work and maintaining high standards. Comfort using Microsoft Office and internal systems, and an openness to using digital tools to support investigations and reporting. A willingness to adapt, learn and contribute to improving how we work as the business and regulatory landscape evolves. Recruitment Process 1st stage: Teams interview with our hiring manager 2nd stage: Face to face interview at our Derby office with our hiring team - this will involve a task What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact . Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.
Apr 01, 2026
Full time
Complaints OfficerPermanent, Full-timeHybrid - 3 days at our Derby office, 2 days working from home Up to £32,000 plus benefits About the role Our Complaints team plays a key role in ensuring Mortgage Advice Bureau (MAB) delivers fair, timely and effective complaint resolution in line with FCA requirements and our commitment to strong customer outcomes. You'll take responsibility for each case from start to finish, applying sound judgement, clear communication and a consistently customer-centred approach. The role involves working closely with advisers, AR firms, product providers and colleagues across the business. You'll bring people together to understand the full picture, share insight and help resolve issues efficiently, while also contributing to improvements that strengthen our processes and prevent future detriment. As our environment evolves, you'll be comfortable adapting, learning and looking for better ways to work and embrace new technologies. What you'll be doing Recording and maintaining complaint information accurately, ensuring details are complete, reliable and easy to follow. Managing complaints through the full investigation lifecycle in line with FCA DISP rules and internal procedures. Gathering and reviewing evidence from advisers, AR firms, product providers and other third parties to build a balanced understanding of each case. Reviewing customer files and documentation to establish the facts and assess complaints objectively. Recommending fair, consistent and evidence-based outcomes that support good customer outcomes under Consumer Duty. Drafting clear, professional and empathetic written responses, including final response letters. Working collaboratively with advisers, AR firms and internal teams to progress cases efficiently and transparently. Supporting the handling of FOS-referred complaints, preparing case files and responding to information requests. Liaising with PI insurers or brokers where complaints may present potential financial exposure. Identifying trends, themes and root causes across complaints to support improvements in processes, controls and customer experience. Contributing to complaints MI and escalating emerging risks or significant issues. What you'll bring Experience in root cause analysis complaints handling. Background in financial services, ideally mortgages or insurance. Preferably CeMAP qualified. Strong understanding of FCA complaint-handling requirements. Awareness of Consumer Duty and its focus on good customer outcomes. Excellent written communication skills, with the ability to produce clear, professional and empathetic correspondence. High attention to detail and the ability to analyse complex information. Confidence managing multiple cases while maintaining fairness, balance and a strong focus on the customer. Strong communication skills when working with advisers, AR firms and internal stakeholders. A collaborative approach, with the ability to build constructive relationships and support shared goals. A proactive, organised mindset, taking responsibility for progressing work and maintaining high standards. Comfort using Microsoft Office and internal systems, and an openness to using digital tools to support investigations and reporting. A willingness to adapt, learn and contribute to improving how we work as the business and regulatory landscape evolves. Recruitment Process 1st stage: Teams interview with our hiring manager 2nd stage: Face to face interview at our Derby office with our hiring team - this will involve a task What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact . Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.
A leading defence technology contractor require an Assistant Commercial Contracts Manager. Applicants need previous commercial contracts management expertise, ideally within the defence, aerospace or security sectors and the ability to lead commercial negotiations and strategies. The Assistant Commercial Contracts Manager will join a dynamic and high-performing commercial team. Interfacing with both UK MOD and export customers, the Assistant Commercial Contracts Manager will work across the contract lifecycle from bids/proposals, negotiation, in life management and claims/close-out. Hybrid working options available. Specific duties of the Assistant Commercial Contracts Manager include: Provide commercial contract management support to sales, bids and programme teams Responsible for all aspects of; legal, pricing, IP and negotiation Stakeholder management Use commercial acumen on tenders and a variety of contracts which range from standard to typically non-standard, of medium to higher complexity Support commercial leadership with improving and refining commercial contract management processes Assistant Commercial Contracts Manager applicants should meet the following criteria: Previous Commercial Contract Management experience within; aerospace, defence, engineering services, IT or technology sectors Previous experience at Senior Commercial Officer or Commercial Specialist level would suit Expertise across the entire contract lifecycle, with experience across a range of commercial agreements Ability to engage with stakeholders IACCM, WCC or MCIPS certified or holding a LLB, LLM would be advantageous
Apr 01, 2026
Full time
A leading defence technology contractor require an Assistant Commercial Contracts Manager. Applicants need previous commercial contracts management expertise, ideally within the defence, aerospace or security sectors and the ability to lead commercial negotiations and strategies. The Assistant Commercial Contracts Manager will join a dynamic and high-performing commercial team. Interfacing with both UK MOD and export customers, the Assistant Commercial Contracts Manager will work across the contract lifecycle from bids/proposals, negotiation, in life management and claims/close-out. Hybrid working options available. Specific duties of the Assistant Commercial Contracts Manager include: Provide commercial contract management support to sales, bids and programme teams Responsible for all aspects of; legal, pricing, IP and negotiation Stakeholder management Use commercial acumen on tenders and a variety of contracts which range from standard to typically non-standard, of medium to higher complexity Support commercial leadership with improving and refining commercial contract management processes Assistant Commercial Contracts Manager applicants should meet the following criteria: Previous Commercial Contract Management experience within; aerospace, defence, engineering services, IT or technology sectors Previous experience at Senior Commercial Officer or Commercial Specialist level would suit Expertise across the entire contract lifecycle, with experience across a range of commercial agreements Ability to engage with stakeholders IACCM, WCC or MCIPS certified or holding a LLB, LLM would be advantageous
We are currently working with a Local Authority in Devon who are looking for an Assistant Director of Finance to join their team. As Assistant Director of Finance, you will play a central role in the Authorities corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. You will help shape the medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. Job: Assistant Director of Finance Duration: 12 Months Start date: ASAP Rate: £700 per day via Umbrella, Inside IR35 Site presence: Hybrid Role Details You will provide strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making. Key elements of the role include: Work alongside the Deputy Director of Finance and Public Value Lead and coordinate monthly budget monitoring and reporting Develop key aspects of the Council's Medium and Long-Term Financial Planning Lead service closure and support the production of the Statement of Accounts Provide authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Role Requirements You will be a fully qualified accountant (CIPFA, ACCA, CIMA or equivalent) with substantial experience operating at a senior level within local government or a similarly complex public sector environment with a passion to support financial change and innovation Should this position be of interest to you, please apply or send an email with an updated copy of your CV to and myself or a member of the team will give you a call to discuss further At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion
Apr 01, 2026
Contractor
We are currently working with a Local Authority in Devon who are looking for an Assistant Director of Finance to join their team. As Assistant Director of Finance, you will play a central role in the Authorities corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. You will help shape the medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. Job: Assistant Director of Finance Duration: 12 Months Start date: ASAP Rate: £700 per day via Umbrella, Inside IR35 Site presence: Hybrid Role Details You will provide strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making. Key elements of the role include: Work alongside the Deputy Director of Finance and Public Value Lead and coordinate monthly budget monitoring and reporting Develop key aspects of the Council's Medium and Long-Term Financial Planning Lead service closure and support the production of the Statement of Accounts Provide authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Role Requirements You will be a fully qualified accountant (CIPFA, ACCA, CIMA or equivalent) with substantial experience operating at a senior level within local government or a similarly complex public sector environment with a passion to support financial change and innovation Should this position be of interest to you, please apply or send an email with an updated copy of your CV to and myself or a member of the team will give you a call to discuss further At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion
Executive Director (SMF3) & Head of compliance / MLRO (SMF16/17) Canary Wharf Permanent Hybrid (3/2 split) Up to £110,000 cer Financial are working alongside a boutique asset manager who are based in Canary Wharf. They are seeking an Executive Director (SMF3) & Head of compliance / MLRO (SMF16/17) to work with them on a permanent basis. The responsibilities of the candidate will include: SMF3 (Executive Asset Management Lead): Holds overall responsibility for the firm's asset management business, including investment operations and governance. Oversees investment frameworks, strategy approvals, and risk limits. Ensures robust portfolio governance (valuation, performance, conflicts, best execution). Accountable for the firm's risk management framework across market, liquidity, operational, and regulatory risks. Ensures compliance with FCA rules and UK regulatory standards. Oversees financial performance, budgeting, and resource allocation. Acts as the main senior contact with regulators. Ensures clear allocation and oversight of senior management responsibilities. SMF16/17 (Compliance & AML Lead) Acts as Compliance Officer and Money Laundering Reporting Officer. Designs and maintains compliance and AML/CTF frameworks in line with FCA requirements. Monitors and implements regulatory changes across the firm. Oversees day-to-day compliance activities and second-line controls. Manages client due diligence (CDD/EDD/KYC) and onboarding processes. Supports SM&CR requirements (certification, Conduct Rules, responsibilities). Maintains compliance policies, procedures, and controls. Handles regulatory reporting, communications, and inspections. Investigates complaints and compliance incidents. Delivers compliance and AML training. Supports monitoring, assurance, and internal audit processes. The successful candidate will have: At least 7 years' senior experience in UK asset management, or prior approval as an SMF3/16/17 with significant leadership responsibilities. Strong knowledge of UK regulatory frameworks, including FCA rules, SM&CR, and Conduct Rules. Proven experience in investment governance, portfolio management, and asset management operations. Experience working with boards, regulators, and senior stakeholders. Solid understanding of risk management and internal controls. Professional qualifications (e.g. CFA, ACA, MBA) are desirable.
Apr 01, 2026
Full time
Executive Director (SMF3) & Head of compliance / MLRO (SMF16/17) Canary Wharf Permanent Hybrid (3/2 split) Up to £110,000 cer Financial are working alongside a boutique asset manager who are based in Canary Wharf. They are seeking an Executive Director (SMF3) & Head of compliance / MLRO (SMF16/17) to work with them on a permanent basis. The responsibilities of the candidate will include: SMF3 (Executive Asset Management Lead): Holds overall responsibility for the firm's asset management business, including investment operations and governance. Oversees investment frameworks, strategy approvals, and risk limits. Ensures robust portfolio governance (valuation, performance, conflicts, best execution). Accountable for the firm's risk management framework across market, liquidity, operational, and regulatory risks. Ensures compliance with FCA rules and UK regulatory standards. Oversees financial performance, budgeting, and resource allocation. Acts as the main senior contact with regulators. Ensures clear allocation and oversight of senior management responsibilities. SMF16/17 (Compliance & AML Lead) Acts as Compliance Officer and Money Laundering Reporting Officer. Designs and maintains compliance and AML/CTF frameworks in line with FCA requirements. Monitors and implements regulatory changes across the firm. Oversees day-to-day compliance activities and second-line controls. Manages client due diligence (CDD/EDD/KYC) and onboarding processes. Supports SM&CR requirements (certification, Conduct Rules, responsibilities). Maintains compliance policies, procedures, and controls. Handles regulatory reporting, communications, and inspections. Investigates complaints and compliance incidents. Delivers compliance and AML training. Supports monitoring, assurance, and internal audit processes. The successful candidate will have: At least 7 years' senior experience in UK asset management, or prior approval as an SMF3/16/17 with significant leadership responsibilities. Strong knowledge of UK regulatory frameworks, including FCA rules, SM&CR, and Conduct Rules. Proven experience in investment governance, portfolio management, and asset management operations. Experience working with boards, regulators, and senior stakeholders. Solid understanding of risk management and internal controls. Professional qualifications (e.g. CFA, ACA, MBA) are desirable.
Join The Team as a Community Safety Officer! Are you passionate about making a difference in your community? Do you have a knack for resolving conflicts and ensuring a safe environment for all? If so, we have an exciting opportunity for you! Position: Community Safety Officer Location: Gateshead Contract Type: Temporary Working Pattern: Full Time Division: Customer Service Role Type: Hybrid Why Join Us? Our client is dedicated to providing a quality, victim-centered Community Safety service to both Social and Non-Social Housing, as well as Care and Support customers. Based just a 15-minute walk from MetroCentre train station, our office offers a vibrant atmosphere where your contributions truly matter. Your Role: As a Community Safety Officer, you will: Manage a caseload with a victim-centered approach to ensure timely resolutions. Provide clear and supportive Community Safety advice to customers, partners, and colleagues. Progress legal actions as necessary, including liaising with solicitors and attending court. Collaborate with frontline housing colleagues to enhance community engagement. Utilize customer intelligence to promote tenancy sustainability. Maintain accurate case records and ensure compliance with all statutory requirements. Work flexibly and proactively to deliver outstanding service to customers. What We're Looking For: You should have: A proven track record of delivering high-quality service in a housing environment. Knowledge of anti-social behavior and housing legislation. Experience in conflict resolution and problem-solving. Excellent communication skills to engage effectively with a diverse customer base. Strong stakeholder management abilities, both internal and external. A calm demeanor under pressure and a flexible team player attitude. Proficiency in Microsoft Office and excellent attention to detail. Must have a full UK driving license and access to own vehicle Desirable Qualifications: Relevant qualifications in managing anti-social behavior are a plus! Why You'll Love Working With Us: Be part of a dynamic team committed to community safety. Engage in meaningful work that directly impacts the lives of others. Enjoy a supportive and collaborative work environment. Opportunities for professional growth and development. Ready to Make a Difference? If you're enthusiastic about community safety and possess the skills we're looking for, we would love to hear from you! Apply now and become a vital part of our mission to create safer communities in Gateshead. Apply Today! Join us in making a positive impact. Your journey starts here! Note: This position is temporary and full-time, requiring flexibility and a proactive approach to service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 01, 2026
Seasonal
Join The Team as a Community Safety Officer! Are you passionate about making a difference in your community? Do you have a knack for resolving conflicts and ensuring a safe environment for all? If so, we have an exciting opportunity for you! Position: Community Safety Officer Location: Gateshead Contract Type: Temporary Working Pattern: Full Time Division: Customer Service Role Type: Hybrid Why Join Us? Our client is dedicated to providing a quality, victim-centered Community Safety service to both Social and Non-Social Housing, as well as Care and Support customers. Based just a 15-minute walk from MetroCentre train station, our office offers a vibrant atmosphere where your contributions truly matter. Your Role: As a Community Safety Officer, you will: Manage a caseload with a victim-centered approach to ensure timely resolutions. Provide clear and supportive Community Safety advice to customers, partners, and colleagues. Progress legal actions as necessary, including liaising with solicitors and attending court. Collaborate with frontline housing colleagues to enhance community engagement. Utilize customer intelligence to promote tenancy sustainability. Maintain accurate case records and ensure compliance with all statutory requirements. Work flexibly and proactively to deliver outstanding service to customers. What We're Looking For: You should have: A proven track record of delivering high-quality service in a housing environment. Knowledge of anti-social behavior and housing legislation. Experience in conflict resolution and problem-solving. Excellent communication skills to engage effectively with a diverse customer base. Strong stakeholder management abilities, both internal and external. A calm demeanor under pressure and a flexible team player attitude. Proficiency in Microsoft Office and excellent attention to detail. Must have a full UK driving license and access to own vehicle Desirable Qualifications: Relevant qualifications in managing anti-social behavior are a plus! Why You'll Love Working With Us: Be part of a dynamic team committed to community safety. Engage in meaningful work that directly impacts the lives of others. Enjoy a supportive and collaborative work environment. Opportunities for professional growth and development. Ready to Make a Difference? If you're enthusiastic about community safety and possess the skills we're looking for, we would love to hear from you! Apply now and become a vital part of our mission to create safer communities in Gateshead. Apply Today! Join us in making a positive impact. Your journey starts here! Note: This position is temporary and full-time, requiring flexibility and a proactive approach to service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
A leading defence technology contractor require an Assistant Commercial Contracts Manager. Applicants need previous commercial contracts management expertise, ideally within the defence, aerospace or security sectors and the ability to lead commercial negotiations and strategies. The Assistant Commercial Contracts Manager will join a dynamic and high-performing commercial team. Interfacing with both UK MOD and export customers, the Assistant Commercial Contracts Manager will work across the contract lifecycle from bids/proposals, negotiation, in life management and claims/close-out. Hybrid working options available. Specific duties of the Assistant Commercial Contracts Manager include: Provide commercial contract management support to sales, bids and programme teams Responsible for all aspects of; legal, pricing, IP and negotiation Stakeholder management Use commercial acumen on tenders and a variety of contracts which range from standard to typically non-standard, of medium to higher complexity Support commercial leadership with improving and refining commercial contract management processes Assistant Commercial Contracts Manager applicants should meet the following criteria: Previous Commercial Contract Management experience within; aerospace, defence, engineering services, IT or technology sectors Previous experience at Senior Commercial Officer or Commercial Specialist level would suit Expertise across the entire contract lifecycle, with experience across a range of commercial agreements Ability to engage with stakeholders IACCM, WCC or MCIPS certified or holding a LLB, LLM would be advantageous
Apr 01, 2026
Full time
A leading defence technology contractor require an Assistant Commercial Contracts Manager. Applicants need previous commercial contracts management expertise, ideally within the defence, aerospace or security sectors and the ability to lead commercial negotiations and strategies. The Assistant Commercial Contracts Manager will join a dynamic and high-performing commercial team. Interfacing with both UK MOD and export customers, the Assistant Commercial Contracts Manager will work across the contract lifecycle from bids/proposals, negotiation, in life management and claims/close-out. Hybrid working options available. Specific duties of the Assistant Commercial Contracts Manager include: Provide commercial contract management support to sales, bids and programme teams Responsible for all aspects of; legal, pricing, IP and negotiation Stakeholder management Use commercial acumen on tenders and a variety of contracts which range from standard to typically non-standard, of medium to higher complexity Support commercial leadership with improving and refining commercial contract management processes Assistant Commercial Contracts Manager applicants should meet the following criteria: Previous Commercial Contract Management experience within; aerospace, defence, engineering services, IT or technology sectors Previous experience at Senior Commercial Officer or Commercial Specialist level would suit Expertise across the entire contract lifecycle, with experience across a range of commercial agreements Ability to engage with stakeholders IACCM, WCC or MCIPS certified or holding a LLB, LLM would be advantageous
Macildowie Recruitment and Retention
Melton Mowbray, Leicestershire
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Apr 01, 2026
Full time
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with service standards and complaints procedures Provide advice and guidance to teams on complaints handling and resolution Draft detailed investigation reports and correspondence for review and approval Analyse complaint trends and produce reports to support service improvement Support delivery of complaints training and guidance to staff Liaise with senior managers, stakeholders and external partners during investigations Maintain accurate records using case management systems and ensure compliance with data protection requirements About You Experience handling, investigating or responding to customer complaints Strong communication, investigation and report writing skills Ability to remain objective and professional in challenging situations Experience working in a customer service or case management environment Knowledge of complaints procedures and regulatory guidance is desirable
Apr 01, 2026
Contractor
Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with service standards and complaints procedures Provide advice and guidance to teams on complaints handling and resolution Draft detailed investigation reports and correspondence for review and approval Analyse complaint trends and produce reports to support service improvement Support delivery of complaints training and guidance to staff Liaise with senior managers, stakeholders and external partners during investigations Maintain accurate records using case management systems and ensure compliance with data protection requirements About You Experience handling, investigating or responding to customer complaints Strong communication, investigation and report writing skills Ability to remain objective and professional in challenging situations Experience working in a customer service or case management environment Knowledge of complaints procedures and regulatory guidance is desirable
About Vet Partners Vet Partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Brand Director. This is a key role for the business at a global and group level. Role: Group Brand Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working The Role: As Group Brand Director, you will hold end-to-end ownership of the group's brand across the UK and Europe, setting the long-term brand vision, strategy, and execution for the organisation. You will lead a significant brand transformation, evolving the business from a historically B2B-focused organisation to a trusted, emotionally resonant parent and endorser brand that engages both B2B and B2C audiences. Operating at Group level, you will ensure the brand drives growth, reputation, talent attraction, and long-term value, while empowering local markets to deliver culturally relevant execution. This role requires a seasoned brand leader with experience navigating complexity, scale, and multi-market environments. Responsibilities: Brand Strategy Define and own the group brand positioning and strategy across all audiences and European markets. Translate company culture, values, and strategic priorities into a clear, compelling, and differentiated brand narrative. Design the brand architecture, clearly articulating the relationship between the parent brand and local practice brands, and ensuring adoption across markets. Brand Evolution and growth Lead the evolution of the brand from B2B to B2C, establishing the group brand as a trusted endorser that creates emotional connection, awareness, and preference. Oversee the phased launch of the brand to B2C audiences, initially in the UK and subsequently across European markets. Ensure the brand plays a central role in supporting client recruitment, loyalty, and talent attraction, while strengthening overall company reputation. Brand Guardianship Establish and monitor key brand health KPIs (awareness, reputation, NPS, etc.) across markets, using insights to inform strategy. Maintain strong awareness of European market trends, competitor activity, digital and channel developments, and consumer behaviour shifts. Provide senior leadership and direction to country marketing and communications teams through dotted-line relationships. Partner closely with country leadership to navigate cultural nuance, market maturity, and regulatory complexity. Act as the champion for brand consistency and integrity across all internal and external communications. Brand Activation & Experience Set the plans for brand activation across all key touchpoints, including digital, social, in-practice experience, PR, and corporate communications. Own key group channels: corporate websites, group-level social media, and PR (including crisis communications). Partner with marketing teams to ensure consistent, high-quality execution of brand plans, tailored to local market needs. Lead external creative partners to bring the brand to life visually and emotionally, across all content and channels. Leadership & Collaboration Operate as a senior leader, partnering with the Senior Management Team including Country Leads, to embed the brand across the organisation. Influence at the highest levels, aligning stakeholders around a shared brand vision and direction. Build strong cross-functional collaboration and alignment across markets, functions, and leadership teams.
Apr 01, 2026
Full time
About Vet Partners Vet Partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Brand Director. This is a key role for the business at a global and group level. Role: Group Brand Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working The Role: As Group Brand Director, you will hold end-to-end ownership of the group's brand across the UK and Europe, setting the long-term brand vision, strategy, and execution for the organisation. You will lead a significant brand transformation, evolving the business from a historically B2B-focused organisation to a trusted, emotionally resonant parent and endorser brand that engages both B2B and B2C audiences. Operating at Group level, you will ensure the brand drives growth, reputation, talent attraction, and long-term value, while empowering local markets to deliver culturally relevant execution. This role requires a seasoned brand leader with experience navigating complexity, scale, and multi-market environments. Responsibilities: Brand Strategy Define and own the group brand positioning and strategy across all audiences and European markets. Translate company culture, values, and strategic priorities into a clear, compelling, and differentiated brand narrative. Design the brand architecture, clearly articulating the relationship between the parent brand and local practice brands, and ensuring adoption across markets. Brand Evolution and growth Lead the evolution of the brand from B2B to B2C, establishing the group brand as a trusted endorser that creates emotional connection, awareness, and preference. Oversee the phased launch of the brand to B2C audiences, initially in the UK and subsequently across European markets. Ensure the brand plays a central role in supporting client recruitment, loyalty, and talent attraction, while strengthening overall company reputation. Brand Guardianship Establish and monitor key brand health KPIs (awareness, reputation, NPS, etc.) across markets, using insights to inform strategy. Maintain strong awareness of European market trends, competitor activity, digital and channel developments, and consumer behaviour shifts. Provide senior leadership and direction to country marketing and communications teams through dotted-line relationships. Partner closely with country leadership to navigate cultural nuance, market maturity, and regulatory complexity. Act as the champion for brand consistency and integrity across all internal and external communications. Brand Activation & Experience Set the plans for brand activation across all key touchpoints, including digital, social, in-practice experience, PR, and corporate communications. Own key group channels: corporate websites, group-level social media, and PR (including crisis communications). Partner with marketing teams to ensure consistent, high-quality execution of brand plans, tailored to local market needs. Lead external creative partners to bring the brand to life visually and emotionally, across all content and channels. Leadership & Collaboration Operate as a senior leader, partnering with the Senior Management Team including Country Leads, to embed the brand across the organisation. Influence at the highest levels, aligning stakeholders around a shared brand vision and direction. Build strong cross-functional collaboration and alignment across markets, functions, and leadership teams.
About Vet Partners Vet partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Digital Director. This is a key role for the business at a global and group level. Role: Group Digital Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working Salary & Benefits : HealthShield cash plan on completion of 1 Month service Pension - Legal & General Salary Sacrifice pension- Statutory 5% employee + 3% Cycle-to-Work Scheme Staff Discount - 15% at our Veterinary Practices Flexible working Hybrid working Group life assurance Private Medical insurance CPD Allowances Pet health plan and pet discount Childcare vouchers Enhanced sick pay Enhanced parental leave The Role: As Group Digital Director, you will lead the optimisation, governance, and future evolution of the group's digital ecosystem, spanning 400+ websites across 9 European countries to drive client acquisition, engagement, retention, and long-term value, while defining the next generation of digital touchpoints, including the strategic application of AI and emerging technologies. As Group Digital Director, you will hold end-to-end ownership of the group's digital experience and platforms, setting the vision, strategy, and execution that ensures digital is a driver of growth through excellent client. Operating at group level, you will balance strong central leadership with effective local execution, creating scalable digital frameworks that enable market responsiveness while maintaining performance, consistency, and security. This role requires a seasoned digital leader experienced in managing complex, multi-market digital estates and driving transformation at scale. Responsibilities: Digital Vision & Strategy Define and own the group-wide digital vision and roadmap, aligned to enterprise strategy and client needs. Establish digital as a key support of client acquisition and retention. Define the future digital ecosystem, including websites, platforms, tools, data, and emerging technologies such as AI-driven personalisation, automation, and experience optimisation. Act as the group authority on digital innovation, experience design, and platform evolution. Digital Client Experience & Optimisation Lead the continuous optimisation of the group's 400+ websites across 9 countries, ensuring they deliver best-in-class user experience, performance, accessibility, and conversion. Define client journey across all digital touchpoints, ensuring seamless, intuitive, and consistent experiences. Drive data-led optimisation across acquisition, engagement, and retention, using insight to prioritise investment and improvement. Ensure digital experiences reflect brand, trust, and regulatory requirements across markets. Multi-Market Governance & Platform Leadership Design and implement a scalable digital governance model, balancing central standards with local market flexibility. Establish clear decision rights, platform standards, operating models, and KPIs across countries and brands. Lead platform consolidation, rationalisation, and optimisation where appropriate to reduce complexity and improve performance. Ensure strong oversight of digital risk, security, compliance, and resilience across the estate in close collaboration with IT. Innovation, AI & Future Touchpoints Lead the identification, testing, and deployment of AI-enabled and emerging digital capabiliti
Apr 01, 2026
Full time
About Vet Partners Vet partners are a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. Their journey started in 2015 with three practices, the CEO and founder was a vet herself and collaborate with other experienced veterinary professionals, to create a caring group of veterinary practices and businesses with a welcoming, family feel, guided by people with extensive experience of practice life and pet care. This spans across, veterinary practices and veterinary business such as nursing schools, laboratories and pet crematoriums. Today they are proud to have developed a supportive group of over 850 sites across the UK, Italy, France, Spain, Germany, Switzerland, Holland, Portugal and Ireland with 12000 employees globally. Sharing a commitment to treating every animal like one of their own, whilst offering their own individual set of services to meet the needs of the local communities they serve. In the UK, Vet Partners presence is based in York where their veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets. Due to continued growth and the requirement to develop new markets, Elevation Recruitment are partnering with Vet Partners to recruit a Group Digital Director. This is a key role for the business at a global and group level. Role: Group Digital Director Reporting to: Chief Marketing Officer Location: York based, with hybrid working Salary & Benefits : HealthShield cash plan on completion of 1 Month service Pension - Legal & General Salary Sacrifice pension- Statutory 5% employee + 3% Cycle-to-Work Scheme Staff Discount - 15% at our Veterinary Practices Flexible working Hybrid working Group life assurance Private Medical insurance CPD Allowances Pet health plan and pet discount Childcare vouchers Enhanced sick pay Enhanced parental leave The Role: As Group Digital Director, you will lead the optimisation, governance, and future evolution of the group's digital ecosystem, spanning 400+ websites across 9 European countries to drive client acquisition, engagement, retention, and long-term value, while defining the next generation of digital touchpoints, including the strategic application of AI and emerging technologies. As Group Digital Director, you will hold end-to-end ownership of the group's digital experience and platforms, setting the vision, strategy, and execution that ensures digital is a driver of growth through excellent client. Operating at group level, you will balance strong central leadership with effective local execution, creating scalable digital frameworks that enable market responsiveness while maintaining performance, consistency, and security. This role requires a seasoned digital leader experienced in managing complex, multi-market digital estates and driving transformation at scale. Responsibilities: Digital Vision & Strategy Define and own the group-wide digital vision and roadmap, aligned to enterprise strategy and client needs. Establish digital as a key support of client acquisition and retention. Define the future digital ecosystem, including websites, platforms, tools, data, and emerging technologies such as AI-driven personalisation, automation, and experience optimisation. Act as the group authority on digital innovation, experience design, and platform evolution. Digital Client Experience & Optimisation Lead the continuous optimisation of the group's 400+ websites across 9 countries, ensuring they deliver best-in-class user experience, performance, accessibility, and conversion. Define client journey across all digital touchpoints, ensuring seamless, intuitive, and consistent experiences. Drive data-led optimisation across acquisition, engagement, and retention, using insight to prioritise investment and improvement. Ensure digital experiences reflect brand, trust, and regulatory requirements across markets. Multi-Market Governance & Platform Leadership Design and implement a scalable digital governance model, balancing central standards with local market flexibility. Establish clear decision rights, platform standards, operating models, and KPIs across countries and brands. Lead platform consolidation, rationalisation, and optimisation where appropriate to reduce complexity and improve performance. Ensure strong oversight of digital risk, security, compliance, and resilience across the estate in close collaboration with IT. Innovation, AI & Future Touchpoints Lead the identification, testing, and deployment of AI-enabled and emerging digital capabiliti
James Andrew Recruitment Solutions (JAR Solutions)
Exeter, Devon
We are currently working in partnership with a Local Authority in Devon , who are looking to appoint an Assistant Director of Finance on a 12 month interim contract. This will be a full-time position , with regular travel to the office and offers a daily rate of £700 inside IR35. The ideal candidate will be CCAB qualified and have an extensive background in a senior leadership role within local government or a similarly complex public sector environment with a passion to support financial change and innovation. Duties will include (but are not limited to): Providing strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making Working alongside the Deputy Director of Finance and Public Value Lead and coordinate monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Lead service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Skills, knowledge and expertise required: Fully qualified CIPFA, CIMA, ACCA or equivalent Demonstrable background in a senior leadership role in a public sector setting Working hours: 37 hours per week Monday - Friday, 9am-5pm ( Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Apr 01, 2026
Contractor
We are currently working in partnership with a Local Authority in Devon , who are looking to appoint an Assistant Director of Finance on a 12 month interim contract. This will be a full-time position , with regular travel to the office and offers a daily rate of £700 inside IR35. The ideal candidate will be CCAB qualified and have an extensive background in a senior leadership role within local government or a similarly complex public sector environment with a passion to support financial change and innovation. Duties will include (but are not limited to): Providing strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making Working alongside the Deputy Director of Finance and Public Value Lead and coordinate monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Lead service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Skills, knowledge and expertise required: Fully qualified CIPFA, CIMA, ACCA or equivalent Demonstrable background in a senior leadership role in a public sector setting Working hours: 37 hours per week Monday - Friday, 9am-5pm ( Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Metropolitan Thames Valley
Beeston, Nottinghamshire
Collections Officer known internally as Customer Accounts Advisor Salary Banding: £29,025 - £30,553 The salary displayed will be paid for anyone starting on or after 1st April 2026. Location: Beeston, Nottingham NG9 1LA On site parking subject to availability Contract: Fixed Term 12-month Contract Hybrid working 37.5 hours per week Looking for a rewarding career where you can make a real difference? Join Metropolitan Thames Valley Housing (MTVH) and help customers to keep their homes by providing expert advice and support. Our modern Beeston office offers a fantastic working environment with free parking, beautiful surroundings, and an onsite café. Once fully trained, you'll enjoy a hybrid working pattern. About MTVH At Metropolitan Thames Valley Housing, we believe everyone should have a safe, secure, and affordable home. We manage over 57,000 homes across the UK and provide vital support services to help people live well. Our values Care, Dare, collaborate guide everything we do, and we're looking for people who share our passion for making a positive impact. What you'll do Deliver outstanding customer service via phone and digital channels Manage and monitor customer accounts effectively Liaise with Housing Benefits, DWP, and other stakeholders Negotiate payment plans and offer welfare benefits advice Prevent arrears through proactive engagement and support Work collaboratively to meet debt recovery targets What we're looking for Experience in collections, debt recovery, or housing (desirable) Strong knowledge of Universal Credit (UC) and Housing Benefit (HB) Excellent communication and negotiation skills Ability to make fair, proportionate decisions Passion for helping customers and living our values: Care, Dare, Collaborate In line with our smarter working approach, hybrid working is available for this post to be discussed at interview. Office days will be an alternate basis, with shifts ranging between 8am 6pm, Monday to Friday. You will have access to your rota and shift pattern at least 4 weeks in advance. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
Apr 01, 2026
Contractor
Collections Officer known internally as Customer Accounts Advisor Salary Banding: £29,025 - £30,553 The salary displayed will be paid for anyone starting on or after 1st April 2026. Location: Beeston, Nottingham NG9 1LA On site parking subject to availability Contract: Fixed Term 12-month Contract Hybrid working 37.5 hours per week Looking for a rewarding career where you can make a real difference? Join Metropolitan Thames Valley Housing (MTVH) and help customers to keep their homes by providing expert advice and support. Our modern Beeston office offers a fantastic working environment with free parking, beautiful surroundings, and an onsite café. Once fully trained, you'll enjoy a hybrid working pattern. About MTVH At Metropolitan Thames Valley Housing, we believe everyone should have a safe, secure, and affordable home. We manage over 57,000 homes across the UK and provide vital support services to help people live well. Our values Care, Dare, collaborate guide everything we do, and we're looking for people who share our passion for making a positive impact. What you'll do Deliver outstanding customer service via phone and digital channels Manage and monitor customer accounts effectively Liaise with Housing Benefits, DWP, and other stakeholders Negotiate payment plans and offer welfare benefits advice Prevent arrears through proactive engagement and support Work collaboratively to meet debt recovery targets What we're looking for Experience in collections, debt recovery, or housing (desirable) Strong knowledge of Universal Credit (UC) and Housing Benefit (HB) Excellent communication and negotiation skills Ability to make fair, proportionate decisions Passion for helping customers and living our values: Care, Dare, Collaborate In line with our smarter working approach, hybrid working is available for this post to be discussed at interview. Office days will be an alternate basis, with shifts ranging between 8am 6pm, Monday to Friday. You will have access to your rota and shift pattern at least 4 weeks in advance. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
Eaton Syalon are working with a client in Ashbourne, Derbyshire to recruit a part-time temporary Payroll Officer. We're looking for candidates who are happy to commit to an on-going temporary role, supporting our client with monthly payroll processing and process improvements within the payroll function. We're looking for candidates who would be open to supporting in this temporary role for 2-3 days per week. Working hours are flexible. You must be happy working in the office in a busy finance/payroll team. Key Responsibilities: - Processing start-to-finish payroll - Dealing with statutory deductions - Dealing with pay related queries - Maintain and update employee payroll records - Administer pension contributions - Work with the Finance Director to suggest areas of improvement within payroll Person Profile: - Must have experience working in a start-to-finish payroll position and have recent payroll processing experience - Must be able to commit to a temporary assignment on a part-time basis - Will be confident working with the Finance Director to suggest process improvement - Experience using Sage Payroll is advantageous - Must be available to start immediately or with very little notice period If you have the above experience and would like to be considered for this part-time temporary role, please apply and we will contact you with further details if your skillset matches the above.
Apr 01, 2026
Seasonal
Eaton Syalon are working with a client in Ashbourne, Derbyshire to recruit a part-time temporary Payroll Officer. We're looking for candidates who are happy to commit to an on-going temporary role, supporting our client with monthly payroll processing and process improvements within the payroll function. We're looking for candidates who would be open to supporting in this temporary role for 2-3 days per week. Working hours are flexible. You must be happy working in the office in a busy finance/payroll team. Key Responsibilities: - Processing start-to-finish payroll - Dealing with statutory deductions - Dealing with pay related queries - Maintain and update employee payroll records - Administer pension contributions - Work with the Finance Director to suggest areas of improvement within payroll Person Profile: - Must have experience working in a start-to-finish payroll position and have recent payroll processing experience - Must be able to commit to a temporary assignment on a part-time basis - Will be confident working with the Finance Director to suggest process improvement - Experience using Sage Payroll is advantageous - Must be available to start immediately or with very little notice period If you have the above experience and would like to be considered for this part-time temporary role, please apply and we will contact you with further details if your skillset matches the above.
Legal Assistant Swindon Office Based (SN1) £25ph Super user of the IKEN Case Management System including advance knowledge of the search function, creating new case files, adding documents to appropriate files, bundling of Court and other papers and the providing of reports required by the Chief Legal Officer. Responsible for the storage, filing and retrieval of all legal documents, maintaining the Agreements system and to set up an electronic filing system to ensure all legal documents are saved electronically and ensure access is available to all relevant individuals within the legal team including the easy retrieval. Ensure that sealing of all legal documentation is completed in timely manner, to a high standard and in accordance with the Council s constitution. Responsible for monitoring of the Legal inboxes in order to determine which team a query relates to and to ensure that all matters are allocated appropriately and files open accordingly Undertake the right to buy processes under the guidance of the Principal Solicitor and to respond to queries in relation to this process including checking of legal title documents to verfiy the Council's legal title and collating contract documentation including searches, land registry and local landcharge as well as preparing transfer documentation. Prepare Court documentation using the Case Management System workflow for the single justice procedure (education prosecutions) for submissions to the Court to enable hearings to be listed/heard. Download, collate and record all Land Registry Searches/dealings on an Excel Spreadsheet with costings included for submission to the Accountancy Support Team for To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 01, 2026
Contractor
Legal Assistant Swindon Office Based (SN1) £25ph Super user of the IKEN Case Management System including advance knowledge of the search function, creating new case files, adding documents to appropriate files, bundling of Court and other papers and the providing of reports required by the Chief Legal Officer. Responsible for the storage, filing and retrieval of all legal documents, maintaining the Agreements system and to set up an electronic filing system to ensure all legal documents are saved electronically and ensure access is available to all relevant individuals within the legal team including the easy retrieval. Ensure that sealing of all legal documentation is completed in timely manner, to a high standard and in accordance with the Council s constitution. Responsible for monitoring of the Legal inboxes in order to determine which team a query relates to and to ensure that all matters are allocated appropriately and files open accordingly Undertake the right to buy processes under the guidance of the Principal Solicitor and to respond to queries in relation to this process including checking of legal title documents to verfiy the Council's legal title and collating contract documentation including searches, land registry and local landcharge as well as preparing transfer documentation. Prepare Court documentation using the Case Management System workflow for the single justice procedure (education prosecutions) for submissions to the Court to enable hearings to be listed/heard. Download, collate and record all Land Registry Searches/dealings on an Excel Spreadsheet with costings included for submission to the Accountancy Support Team for To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Positive Employment is currently recruiting for a Assistant Director Of Finance for our client a government organisation in Exeter, Devon. The successful post holder will be an exceptional senior finance leader to play a central role in safeguarding the organisation's financial resilience, statutory compliance and long-term sustainability. As Assistant Director of Finance, they will play a central role in the organisation's corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. They will help shape our medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. MUST BE: fully qualified accountant (CIPFA, ACCA, CIMA or equivalent). This role is a temporary contract initially for 12 months with the possibility to extend. This role is hybrid working with the expectation to be in the office regularly. Duties and Responsibilities but not limited to: Working alongside the Deputy Director of Finance and Public Value. Lead and coordinate monthly budget monitoring and reporting. Developing key aspects of the Council's Medium and Long-Term Financial Planning. Lead service closure and supporting the production of the Statement of Accounts. Providing authoritative advice to Members and senior officers. Stewardship of complex financial relationships with external partners. Leadership of large specialist finance teams. Personal Requirements: Qualified Accountant, e.g. CIPFA, CIMA, ACCA. Highly developed strategic and operational Leadership skills to provide clear direction to new partnership and develop effective working relationships and performance of the new organisation. Experienced in managing change, exploiting new opportunities and developing a positive performance management and improvement culture. Essential that the post-holder has highly developed networking and partnership working skills to build effective long lasting relationships with a wide range of external clients. Ability to think strategically and demonstrate and apply innovative solutions to improve working practices, service delivery, to drive through efficiency savings and respond positively to changing circumstances. Extensive management skills including direct line appraisal meetings and designated Officer responsibilities. Essential that the post-holder has extensive knowledge of the Code of Practice on Local Authority, Service Reporting Code of Practice and International Financial Reporting Standards (IGAAP). A detailed knowledge of local authority accounting regulations and codes of Practice. Ability to persuade and influence and explain financial concepts to non-financial managers. Depth of knowledge in all aspects of financial management. Working Hours: 37hrs / Monday - Friday Pay: £700.00 per day Please note this role is within the scope of IR35.
Apr 01, 2026
Seasonal
Positive Employment is currently recruiting for a Assistant Director Of Finance for our client a government organisation in Exeter, Devon. The successful post holder will be an exceptional senior finance leader to play a central role in safeguarding the organisation's financial resilience, statutory compliance and long-term sustainability. As Assistant Director of Finance, they will play a central role in the organisation's corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. They will help shape our medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. MUST BE: fully qualified accountant (CIPFA, ACCA, CIMA or equivalent). This role is a temporary contract initially for 12 months with the possibility to extend. This role is hybrid working with the expectation to be in the office regularly. Duties and Responsibilities but not limited to: Working alongside the Deputy Director of Finance and Public Value. Lead and coordinate monthly budget monitoring and reporting. Developing key aspects of the Council's Medium and Long-Term Financial Planning. Lead service closure and supporting the production of the Statement of Accounts. Providing authoritative advice to Members and senior officers. Stewardship of complex financial relationships with external partners. Leadership of large specialist finance teams. Personal Requirements: Qualified Accountant, e.g. CIPFA, CIMA, ACCA. Highly developed strategic and operational Leadership skills to provide clear direction to new partnership and develop effective working relationships and performance of the new organisation. Experienced in managing change, exploiting new opportunities and developing a positive performance management and improvement culture. Essential that the post-holder has highly developed networking and partnership working skills to build effective long lasting relationships with a wide range of external clients. Ability to think strategically and demonstrate and apply innovative solutions to improve working practices, service delivery, to drive through efficiency savings and respond positively to changing circumstances. Extensive management skills including direct line appraisal meetings and designated Officer responsibilities. Essential that the post-holder has extensive knowledge of the Code of Practice on Local Authority, Service Reporting Code of Practice and International Financial Reporting Standards (IGAAP). A detailed knowledge of local authority accounting regulations and codes of Practice. Ability to persuade and influence and explain financial concepts to non-financial managers. Depth of knowledge in all aspects of financial management. Working Hours: 37hrs / Monday - Friday Pay: £700.00 per day Please note this role is within the scope of IR35.
Assistant Director of Finance Location: Exeter (Hybrid) Rate: £700 per day (umbrella) A major local authority in Devon is seeking an experienced senior finance leader to help shape its long-term financial strategy and ensure robust governance, compliance, and sustainability during a period of significant change. The role: Lead and coordinate budget monitoring and financial reporting Support delivery of the Medium- and Long-Term Financial Plans Oversee service closure and production of statutory accounts Provide strategic financial advice to senior officers and elected members Lead and develop large specialist finance teams About you: Fully qualified accountant (CIPFA, ACCA, CIMA or equivalent) Proven experience in senior public sector finance (local authority experience desirable) Skilled in strategic planning, financial management, and innovation in service delivery This is an excellent opportunity to influence key decisions across a major public organisation and help steer its financial future. For more information, please apply with a copy of your CV or contact Jamie Wall at Lloyd Barnes for more information. Ref: 15254
Apr 01, 2026
Contractor
Assistant Director of Finance Location: Exeter (Hybrid) Rate: £700 per day (umbrella) A major local authority in Devon is seeking an experienced senior finance leader to help shape its long-term financial strategy and ensure robust governance, compliance, and sustainability during a period of significant change. The role: Lead and coordinate budget monitoring and financial reporting Support delivery of the Medium- and Long-Term Financial Plans Oversee service closure and production of statutory accounts Provide strategic financial advice to senior officers and elected members Lead and develop large specialist finance teams About you: Fully qualified accountant (CIPFA, ACCA, CIMA or equivalent) Proven experience in senior public sector finance (local authority experience desirable) Skilled in strategic planning, financial management, and innovation in service delivery This is an excellent opportunity to influence key decisions across a major public organisation and help steer its financial future. For more information, please apply with a copy of your CV or contact Jamie Wall at Lloyd Barnes for more information. Ref: 15254
Our public sector client based in the South West is seeking an outstanding individual to join their senior leadership team. This is an opportunity to play a pivotal role in safeguarding the Council's financial resilience, statutory compliance and long-term sustainability. As Assistant Director of Finance, you will play a central role in the Council's corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. You will help shape the medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. Reporting to the Director of Finance (Section 151 Officer), and supporting the Deputy Director of Finance (Deputy Section 151), you will provide strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making. Key responsibilities: Working alongside the Deputy Director of Finance Leading and coordinating monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Leading service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Key requirements: Fully qualified accountant Extensive experience at a senior level within local government or the wider public sector Drive and motivation to support financial transformation and innovation Ability to regularly attend the office in Devon To find out more about this exciting opportunity, please reach out to Kathryn Evans in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 01, 2026
Contractor
Our public sector client based in the South West is seeking an outstanding individual to join their senior leadership team. This is an opportunity to play a pivotal role in safeguarding the Council's financial resilience, statutory compliance and long-term sustainability. As Assistant Director of Finance, you will play a central role in the Council's corporate leadership, working closely with the wider accountancy teams to strengthen financial stewardship and support effective service delivery. You will help shape the medium- and long-term financial strategy, safeguard the integrity of statutory reporting, and provide authoritative, solutions focused advice to Members and senior officers. This role comes at a time of significant financial pressure and change across local government, offering the opportunity to influence critical decisions and help steer the organisation through an evolving and highly challenging fiscal landscape. Reporting to the Director of Finance (Section 151 Officer), and supporting the Deputy Director of Finance (Deputy Section 151), you will provide strategic leadership across the Council's accountancy management teams while ensuring the authority remains compliant with statutory and professional standards and enabling informed, evidence-based decision-making. Key responsibilities: Working alongside the Deputy Director of Finance Leading and coordinating monthly budget monitoring and reporting Developing key aspects of the Council's Medium and Long-Term Financial Planning Leading service closure and supporting the production of the Statement of Accounts Providing authoritative advice to Members and senior officers Stewardship of complex financial relationships with external partners Leadership of large specialist finance teams Key requirements: Fully qualified accountant Extensive experience at a senior level within local government or the wider public sector Drive and motivation to support financial transformation and innovation Ability to regularly attend the office in Devon To find out more about this exciting opportunity, please reach out to Kathryn Evans in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
4Recruitment Services are seeking an Anti-Social Behaviour Housing Officer to work for our client based in Rugby. The postholder will be responsible for managing and investigating a varied caseload of ASB matters across the borough. This includes early intervention approaches, as well as progressing cases that require formal enforcement action. You will work directly with residents, victims, and perpetrators of ASB, providing clear guidance and delivering proportionate actions to resolve issues. The successful candidate will also be responsible for preparing legal cases, including drafting witness statements, preparing court applications for possession and injunctions, and liaising closely with the Housing Management and Legal teams. Applicants must have a background in housing and a strong working knowledge of anti-social behaviour legislation. We are seeking someone who can confidently take ownership of complex cases from day one, with minimal supervision, and contribute effectively within a fast-paced and dynamic service. The client will only accept applicants who can drive and have suitable business car insurance. DUTIES AND RESPONSIBILITIES INCLUDE: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. Carry out thorough, evidence-based investigations into complaints and reports of ASB. Adopt a victim-centred and trauma-informed approach to casework. Identify vulnerability at the earliest opportunity and make appropriate referrals. Deliver a high standard of customer service in line with RBC s Customer Service Standards. Take full ownership of allocated cases, ensuring compliance with RBC policies, procedures, and legal frameworks. Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools. Draft clear, accurate, and effective witness statements and court documentation. Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services. Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups. Make proactive use of all available tools and powers to prevent and resolve ASB. Contribute to service improvements, innovation, and right-first-time delivery. Be responsive to community needs and contribute to creating safer neighbourhoods. ESSENTIAL REQUIREMENTS INCLUDE: Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings. Relevant experience within housing management, community safety, or a related field. Demonstrable experience of effective case management within agreed timescales. Ability to prioritise workload and adapt to changing pressures and demands. Excellent verbal and written communication skills, including report writing. Confident in dealing with challenging situations and difficult conversations. Proficient in Microsoft Office and able to use case-management or CRM systems. Basic DBS check Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Apr 01, 2026
Contractor
4Recruitment Services are seeking an Anti-Social Behaviour Housing Officer to work for our client based in Rugby. The postholder will be responsible for managing and investigating a varied caseload of ASB matters across the borough. This includes early intervention approaches, as well as progressing cases that require formal enforcement action. You will work directly with residents, victims, and perpetrators of ASB, providing clear guidance and delivering proportionate actions to resolve issues. The successful candidate will also be responsible for preparing legal cases, including drafting witness statements, preparing court applications for possession and injunctions, and liaising closely with the Housing Management and Legal teams. Applicants must have a background in housing and a strong working knowledge of anti-social behaviour legislation. We are seeking someone who can confidently take ownership of complex cases from day one, with minimal supervision, and contribute effectively within a fast-paced and dynamic service. The client will only accept applicants who can drive and have suitable business car insurance. DUTIES AND RESPONSIBILITIES INCLUDE: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. Carry out thorough, evidence-based investigations into complaints and reports of ASB. Adopt a victim-centred and trauma-informed approach to casework. Identify vulnerability at the earliest opportunity and make appropriate referrals. Deliver a high standard of customer service in line with RBC s Customer Service Standards. Take full ownership of allocated cases, ensuring compliance with RBC policies, procedures, and legal frameworks. Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools. Draft clear, accurate, and effective witness statements and court documentation. Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services. Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups. Make proactive use of all available tools and powers to prevent and resolve ASB. Contribute to service improvements, innovation, and right-first-time delivery. Be responsive to community needs and contribute to creating safer neighbourhoods. ESSENTIAL REQUIREMENTS INCLUDE: Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings. Relevant experience within housing management, community safety, or a related field. Demonstrable experience of effective case management within agreed timescales. Ability to prioritise workload and adapt to changing pressures and demands. Excellent verbal and written communication skills, including report writing. Confident in dealing with challenging situations and difficult conversations. Proficient in Microsoft Office and able to use case-management or CRM systems. Basic DBS check Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Premier Work Support are currently assisting one of their prestigious clients with the recruitment of a permanent Property Manager to cover the Essex area. As the Property Manager you will be responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within your portfolio. You will need to have an understanding of leasehold property management and ideally be ATPI Level 3 qualified. A driving licence is essential as you will be traveling to various locations across Essex Responsibilities will include: - Property Inspections and Maintenance: Inspections and Reports Finance: Budgets and Client Accounts Insurance: Building, Directors and Officers insurance Meetings: EGMs, AGMs, Directors' and Residents' meetings Correspondence and Administration Breaches of the Lease Contractors Property Sales (Assignment of the Lease) Complaints Hours are Monday to Friday 9am - 5.30pm If you feel that you have the relevant skills and qualifications for this role, please apply online today.
Apr 01, 2026
Full time
Premier Work Support are currently assisting one of their prestigious clients with the recruitment of a permanent Property Manager to cover the Essex area. As the Property Manager you will be responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within your portfolio. You will need to have an understanding of leasehold property management and ideally be ATPI Level 3 qualified. A driving licence is essential as you will be traveling to various locations across Essex Responsibilities will include: - Property Inspections and Maintenance: Inspections and Reports Finance: Budgets and Client Accounts Insurance: Building, Directors and Officers insurance Meetings: EGMs, AGMs, Directors' and Residents' meetings Correspondence and Administration Breaches of the Lease Contractors Property Sales (Assignment of the Lease) Complaints Hours are Monday to Friday 9am - 5.30pm If you feel that you have the relevant skills and qualifications for this role, please apply online today.
