Location Hybrid, with a minimum of 20% in the Oxford office per month About Us We're Nominet - a world leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role The Technical Service Manager (TSM) plays a pivotal role for in ensuring the delivery of stable, high quality technical services to customers. Acting as a key conduit between technical, commercial and other teams within Nominet and the end customers, the TSM oversees service transition, incident, change and problem management, and continuous service improvement. The ideal candidate brings their unique blend of technical understanding, customer relationship management, and operational excellence to deliver exceptional service to Nominet's customers. What You'll Be Doing Service Delivery & Operations Manage the end to end technical service delivery lifecycle, ensuring SLAs/KPIs are met or exceeded. Lead service transitions, major changes, and incident/problem/change processes, including root cause analysis. Oversee capacity planning, risk management, and compliance with regulatory/security standards (e.g., GDPR, ISO27001). Manage third party providers, ensuring contractual performance and supporting audits. Customer Advocacy & Relationship Management Act as the customer's voice internally and build strong relationships with key stakeholders. Lead service governance meetings and support onboarding of high profile customers and new products. Champion customer feedback to product and engineering teams and support RFPs/bids. Technical Collaboration Provide technical guidance and support complex escalations. Collaborate with engineering, product, support, and commercial teams to ensure service excellence. Coordinate major changes via CABs and manage critical supplier/partner delivery. Identify and implement process improvements aligned with ITIL, ISO20000/9001/27001. Maintain knowledge bases, training materials, and customer self service resources. Implement structured feedback mechanisms (post incident reviews, customer satisfaction surveys). Reporting & Documentation Ensure accurate documentation of customer and contractual commitments, service impacts, and policy/regulatory changes. Prepare governance reports, operational dashboards, post incident reviews, and service transition plans. Track service performance, capacity, risk, third party SLAs, and maintain improvement roadmaps. Update internal and customer facing documentation, FAQs, and training materials. About You 5+ years of progressive experience in technical service delivery, customer success, or service management roles. Experience managing complex services for high profile customers. Proven track record managing enterprise level services with formal SLA commitments and financial penalties. Strong background in ITIL service management practices, with certification preferred. Experience managing complex technical relationships across multiple stakeholder groups. Demonstrated ability in customer escalation management and crisis or major incident communication. Ability to interpret service metrics and dashboards to inform actions. Experience with contract management, change control processes, and vendor relationship management. Capability to present technical and service information clearly to non technical stakeholders. What To Expect Next Introduction call with a member of the TA team (30 mins). Hiring manager interview (60 mins, via Teams). Presentation (90 mins, onsite in our Oxford office). What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on site charging points . Rewards platform with access to discounts at hundreds of shops, restaurants, etc. Flexible Benefits Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
Jan 11, 2026
Full time
Location Hybrid, with a minimum of 20% in the Oxford office per month About Us We're Nominet - a world leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role The Technical Service Manager (TSM) plays a pivotal role for in ensuring the delivery of stable, high quality technical services to customers. Acting as a key conduit between technical, commercial and other teams within Nominet and the end customers, the TSM oversees service transition, incident, change and problem management, and continuous service improvement. The ideal candidate brings their unique blend of technical understanding, customer relationship management, and operational excellence to deliver exceptional service to Nominet's customers. What You'll Be Doing Service Delivery & Operations Manage the end to end technical service delivery lifecycle, ensuring SLAs/KPIs are met or exceeded. Lead service transitions, major changes, and incident/problem/change processes, including root cause analysis. Oversee capacity planning, risk management, and compliance with regulatory/security standards (e.g., GDPR, ISO27001). Manage third party providers, ensuring contractual performance and supporting audits. Customer Advocacy & Relationship Management Act as the customer's voice internally and build strong relationships with key stakeholders. Lead service governance meetings and support onboarding of high profile customers and new products. Champion customer feedback to product and engineering teams and support RFPs/bids. Technical Collaboration Provide technical guidance and support complex escalations. Collaborate with engineering, product, support, and commercial teams to ensure service excellence. Coordinate major changes via CABs and manage critical supplier/partner delivery. Identify and implement process improvements aligned with ITIL, ISO20000/9001/27001. Maintain knowledge bases, training materials, and customer self service resources. Implement structured feedback mechanisms (post incident reviews, customer satisfaction surveys). Reporting & Documentation Ensure accurate documentation of customer and contractual commitments, service impacts, and policy/regulatory changes. Prepare governance reports, operational dashboards, post incident reviews, and service transition plans. Track service performance, capacity, risk, third party SLAs, and maintain improvement roadmaps. Update internal and customer facing documentation, FAQs, and training materials. About You 5+ years of progressive experience in technical service delivery, customer success, or service management roles. Experience managing complex services for high profile customers. Proven track record managing enterprise level services with formal SLA commitments and financial penalties. Strong background in ITIL service management practices, with certification preferred. Experience managing complex technical relationships across multiple stakeholder groups. Demonstrated ability in customer escalation management and crisis or major incident communication. Ability to interpret service metrics and dashboards to inform actions. Experience with contract management, change control processes, and vendor relationship management. Capability to present technical and service information clearly to non technical stakeholders. What To Expect Next Introduction call with a member of the TA team (30 mins). Hiring manager interview (60 mins, via Teams). Presentation (90 mins, onsite in our Oxford office). What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on site charging points . Rewards platform with access to discounts at hundreds of shops, restaurants, etc. Flexible Benefits Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
Big Red Recruitment Midlands Limited
Woodhouse Mill, Sheffield
Do you currently manage a nationwide field operations function? We have a new role available within the organisation for an experienced Field Operations Manager to lead the existing team of direct and indirect engineers within a growing services business. This is a senior role where you will shape and optimise existing technology focused field engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill sets, and delivery efficiency. A key part of your work will involve reviewing internal and external resource ratios, analysing cost profiles, and developing the right blend of permanent, contract, and partner-delivered services. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes. You will ensure that systems, storage, compliance and stock movements align with the wider technology services strategy - ensuring your field engineers have the right stock, at the right time, in the right place, with the correct contracts in place and negotiated. Essential: Experience directly managing large, distributed field engineering teams in a service-driven environment Strong operational planning skills, including forecasting, resource modelling, and capacity planning Excellent communication skills and the ability to engage effectively at all levels A collaborative and structured approach, able to introduce clarity, governance, and continuous improvement Experience negotiating commercial contract terms with partner networks Previous strategic delivery, ensuring you are thinking about the bigger picture - such as efficiencies, value, customer satisfaction Desirable: A background delivering technology services into retail or hospitality sectors An understanding of technology and experience working with ITIL frameworks Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems Experience managing supply chain or logistics support functions Permanent position Sheffield based HQ (S20) Hybrid working policy, 2-3 days per week on-site, with UK-based travel ad hoc. Salary £50,000 - £60,000 base + benefits: Personal performance related incentives to boost your annual earnings, a cash car allowance of £450 per month, private medical, pension scheme, 25 days holiday + BH, and more. Please apply directly to be considered. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jan 11, 2026
Full time
Do you currently manage a nationwide field operations function? We have a new role available within the organisation for an experienced Field Operations Manager to lead the existing team of direct and indirect engineers within a growing services business. This is a senior role where you will shape and optimise existing technology focused field engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill sets, and delivery efficiency. A key part of your work will involve reviewing internal and external resource ratios, analysing cost profiles, and developing the right blend of permanent, contract, and partner-delivered services. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes. You will ensure that systems, storage, compliance and stock movements align with the wider technology services strategy - ensuring your field engineers have the right stock, at the right time, in the right place, with the correct contracts in place and negotiated. Essential: Experience directly managing large, distributed field engineering teams in a service-driven environment Strong operational planning skills, including forecasting, resource modelling, and capacity planning Excellent communication skills and the ability to engage effectively at all levels A collaborative and structured approach, able to introduce clarity, governance, and continuous improvement Experience negotiating commercial contract terms with partner networks Previous strategic delivery, ensuring you are thinking about the bigger picture - such as efficiencies, value, customer satisfaction Desirable: A background delivering technology services into retail or hospitality sectors An understanding of technology and experience working with ITIL frameworks Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems Experience managing supply chain or logistics support functions Permanent position Sheffield based HQ (S20) Hybrid working policy, 2-3 days per week on-site, with UK-based travel ad hoc. Salary £50,000 - £60,000 base + benefits: Personal performance related incentives to boost your annual earnings, a cash car allowance of £450 per month, private medical, pension scheme, 25 days holiday + BH, and more. Please apply directly to be considered. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to 67,500 + benefits Must be eligible to work in the UK
Jan 11, 2026
Full time
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to 67,500 + benefits Must be eligible to work in the UK
Commercial Finance Manager - Manchester - £60000 Hybrid role 1 day a week in the office Your new company A leading UK-based construction and infrastructure services provider with a strong reputation for delivering complex projects across sectors such as education, healthcare, commercial, and residential. The business operates nationally, offering end-to-end solutions from design and build to maintenance and facilities management. Known for its commitment to sustainability, innovation, and collaborative working, the company partners with both public and private sector clients to deliver high-quality, cost-effective projects. Your new role you will lead financial planning, budgeting, and forecasting for major projects and frameworks, ensuring robust financial oversight across all operations. You will provide commercial insight and analysis to support strategic decision-making while maintaining compliance with financial controls, governance, and reporting standards. Acting as a key partner to operational teams, you will manage project profitability and cash flow, oversee month-end processes, prepare management accounts, and conduct variance analysis. Additionally, you will support bid teams with financial modelling and risk assessment for new projects, while driving continuous improvement in financial processes and reporting. What you'll need to succeed Fully qualified accountant ACA, ACCA, CIMA Strong commercial finance experience within construction, infrastructure, or related property. Excellent stakeholder management and communication skills. Proven ability to influence and challenge at senior levels. What you'll get in return Competitive salary and discretionary bonus. Car allowance or company car. Pension scheme and private healthcare. Career progression opportunities within a leading construction group. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 11, 2026
Full time
Commercial Finance Manager - Manchester - £60000 Hybrid role 1 day a week in the office Your new company A leading UK-based construction and infrastructure services provider with a strong reputation for delivering complex projects across sectors such as education, healthcare, commercial, and residential. The business operates nationally, offering end-to-end solutions from design and build to maintenance and facilities management. Known for its commitment to sustainability, innovation, and collaborative working, the company partners with both public and private sector clients to deliver high-quality, cost-effective projects. Your new role you will lead financial planning, budgeting, and forecasting for major projects and frameworks, ensuring robust financial oversight across all operations. You will provide commercial insight and analysis to support strategic decision-making while maintaining compliance with financial controls, governance, and reporting standards. Acting as a key partner to operational teams, you will manage project profitability and cash flow, oversee month-end processes, prepare management accounts, and conduct variance analysis. Additionally, you will support bid teams with financial modelling and risk assessment for new projects, while driving continuous improvement in financial processes and reporting. What you'll need to succeed Fully qualified accountant ACA, ACCA, CIMA Strong commercial finance experience within construction, infrastructure, or related property. Excellent stakeholder management and communication skills. Proven ability to influence and challenge at senior levels. What you'll get in return Competitive salary and discretionary bonus. Car allowance or company car. Pension scheme and private healthcare. Career progression opportunities within a leading construction group. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK's roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date:Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews:4th February 2026, in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years' experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation We are the UK's largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 11, 2026
Full time
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK's roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date:Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews:4th February 2026, in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years' experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation We are the UK's largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reward Manager A place to drive change Location : Bradford, Stockton, Burnley or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings. Salary : £58,242 per annum Contract Type: Permanent, Hours : 35 hours per week, Monday - Friday 9am to 5pm. We're on a journey of transformation. We're finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We're innovating for our customers and to create a thriving workspace that supports everyone. We're a team of passionate, dedicated people, working to drive change for the better. We're building something special here and we want driven, creative people to join us. If you're looking for a career where you can be part of change, share your ideas and help us transform, there's never been a more exciting time to join us and shape our future. Join Our Award-Winning People Team as Reward Manager Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we've just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition. As Reward Manager, you'll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You'll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development & Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work. This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You'll use data-driven insights to inform decisions, support pay gap reporting and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you'll help us deliver meaningful benefits that support engagement, performance, and our EVP. If you want to be part of a team that's shaping fairness, driving innovation, and making a tangible impact on people's lives, this is your chance. Salary The spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • CIPD qualification (Level 5 or above) or equivalent experience. • Proven experience in reward, compensation and benefits management, or a related HR role. • Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks. • Extensive experience of managing pension administration. • Sound understanding of employment and pension legislation. • Experience in managing pay review and reward cycles, including modelling and governance. • Excellent analytical skills with the ability to interpret and communicate complex data clearly. • Skilled in stakeholder management, with the ability to influence and build trust at all levels. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, car leasing scheme, retail & gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Reward Manager, Compensation and Benefits Manager, Reward and Recognition Lead, Reward Specialist, Pay and Benefits Manager, Total Rewards Manager, Remuneration Manager, Reward Business Partner, Compensation Analyst, HR Reward Consultant, HR analytics, CIPD Level 5 / Level 7, Employment legislation, HR policy and compliance, Reward frameworks, Reward and performance alignment, People, Culture and Development REF-
Jan 11, 2026
Full time
Reward Manager A place to drive change Location : Bradford, Stockton, Burnley or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings. Salary : £58,242 per annum Contract Type: Permanent, Hours : 35 hours per week, Monday - Friday 9am to 5pm. We're on a journey of transformation. We're finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We're innovating for our customers and to create a thriving workspace that supports everyone. We're a team of passionate, dedicated people, working to drive change for the better. We're building something special here and we want driven, creative people to join us. If you're looking for a career where you can be part of change, share your ideas and help us transform, there's never been a more exciting time to join us and shape our future. Join Our Award-Winning People Team as Reward Manager Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we've just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition. As Reward Manager, you'll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You'll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development & Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work. This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You'll use data-driven insights to inform decisions, support pay gap reporting and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you'll help us deliver meaningful benefits that support engagement, performance, and our EVP. If you want to be part of a team that's shaping fairness, driving innovation, and making a tangible impact on people's lives, this is your chance. Salary The spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you • CIPD qualification (Level 5 or above) or equivalent experience. • Proven experience in reward, compensation and benefits management, or a related HR role. • Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks. • Extensive experience of managing pension administration. • Sound understanding of employment and pension legislation. • Experience in managing pay review and reward cycles, including modelling and governance. • Excellent analytical skills with the ability to interpret and communicate complex data clearly. • Skilled in stakeholder management, with the ability to influence and build trust at all levels. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, car leasing scheme, retail & gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Reward Manager, Compensation and Benefits Manager, Reward and Recognition Lead, Reward Specialist, Pay and Benefits Manager, Total Rewards Manager, Remuneration Manager, Reward Business Partner, Compensation Analyst, HR Reward Consultant, HR analytics, CIPD Level 5 / Level 7, Employment legislation, HR policy and compliance, Reward frameworks, Reward and performance alignment, People, Culture and Development REF-
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 11, 2026
Full time
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Commercial Manager QDC / SSCR - Hybrid Must have an Active DV Clearance An excellent opportunity has arisen for a Commercial Manager QDC / SSCR to join a secure Defence and National Security programme. You will lead post contract management across complex engagements, ensuring contractual compliance, value delivery, and effective risk mitigation. This is a key role that brings together legal, delivery, procurement, sales, and finance teams to protect business interests while supporting strategic outcomes. About the Role - Commercial Manager QDC / SSCR As a Commercial Manager QDC / SSCR , you will manage Qualified Defence Contract activities including negotiation, structuring, and preparation of statements of work for governance approval. You will maintain contract documentation, ensure compliance with internal governance, and lead cross functional collaboration to resolve issues and support delivery. Responsibilities include creating templates, supporting BAU contract management, producing reports, arranging negotiation sessions, and ensuring all contractual documents are reviewed by Legal and Commercial teams. You will provide guidance on contractual obligations, support risk assessments, participate in customer meetings, and ensure alignment with strategic and regulatory requirements including data protection and IT law. What We're Looking For - Commercial Manager QDC / SSCR Strong experience managing QDC and single source contracts , including negotiation and deal structuring. Ability to collaborate effectively across legal, delivery, finance, procurement, and sales functions. Knowledge of governance frameworks , DOFA processes, and contract lifecycle management. Skilled in preparing SOWs, change orders, and contract documentation. Understanding of IT law, data protection , and commercial legislation. Ability to deliver accurate reporting, maintain contract records, and drive continuous improvement in contract management processes. Strong communication and stakeholder engagement skills. Make a critical impact in secure Defence environments as a Commercial Manager QDC / SSCR and help shape high value commercial outcomes. To apply, please send your CV by pressing the apply button.
Jan 11, 2026
Contractor
Commercial Manager QDC / SSCR - Hybrid Must have an Active DV Clearance An excellent opportunity has arisen for a Commercial Manager QDC / SSCR to join a secure Defence and National Security programme. You will lead post contract management across complex engagements, ensuring contractual compliance, value delivery, and effective risk mitigation. This is a key role that brings together legal, delivery, procurement, sales, and finance teams to protect business interests while supporting strategic outcomes. About the Role - Commercial Manager QDC / SSCR As a Commercial Manager QDC / SSCR , you will manage Qualified Defence Contract activities including negotiation, structuring, and preparation of statements of work for governance approval. You will maintain contract documentation, ensure compliance with internal governance, and lead cross functional collaboration to resolve issues and support delivery. Responsibilities include creating templates, supporting BAU contract management, producing reports, arranging negotiation sessions, and ensuring all contractual documents are reviewed by Legal and Commercial teams. You will provide guidance on contractual obligations, support risk assessments, participate in customer meetings, and ensure alignment with strategic and regulatory requirements including data protection and IT law. What We're Looking For - Commercial Manager QDC / SSCR Strong experience managing QDC and single source contracts , including negotiation and deal structuring. Ability to collaborate effectively across legal, delivery, finance, procurement, and sales functions. Knowledge of governance frameworks , DOFA processes, and contract lifecycle management. Skilled in preparing SOWs, change orders, and contract documentation. Understanding of IT law, data protection , and commercial legislation. Ability to deliver accurate reporting, maintain contract records, and drive continuous improvement in contract management processes. Strong communication and stakeholder engagement skills. Make a critical impact in secure Defence environments as a Commercial Manager QDC / SSCR and help shape high value commercial outcomes. To apply, please send your CV by pressing the apply button.
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Jan 11, 2026
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Please send me your CV if you're interested
Jan 11, 2026
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Please send me your CV if you're interested
Project Manager Location: Central London (Hybrid) Salary: £85,000 - £105,000 A leading Digital Asset Consultancy is seeking an experienced Construction Project Manager to deliver hyperscale data centres in London. This is a client-facing role where you'll take ownership of project delivery, ensuring quality, cost, and programme targets are consistently achieved. The Role Manage the full lifecycle of data centre projects, from inception to completion Act as the key interface between clients, design teams, contractors, and stakeholders Prepare project programmes, reports, and documentation to track progress against deliverables Ensure compliance with project governance, contractual requirements, and industry standards Drive risk management, change control, and issue resolution About You Proven experience as a Project Manager within a consultancy or client-side environment Strong track record of delivering data centre or mission-critical projects Excellent stakeholder management skills with the ability to communicate at all levels Solid understanding of project controls, contracts, and commercial management Professional qualification (e.g., RICS, APM, or equivalent) desirable but not essential What's on Offer The chance to work on prestigious, cutting edge data centre projects A supportive consultancy environment with clear career progression Competitive salary and benefits package Hybrid working options based in London If you're a driven Project Manager with consultancy experience looking to take on a challenging and rewarding role, we'd love to hear from you. Apply today and be part of delivering world class data centre projects.
Jan 11, 2026
Full time
Project Manager Location: Central London (Hybrid) Salary: £85,000 - £105,000 A leading Digital Asset Consultancy is seeking an experienced Construction Project Manager to deliver hyperscale data centres in London. This is a client-facing role where you'll take ownership of project delivery, ensuring quality, cost, and programme targets are consistently achieved. The Role Manage the full lifecycle of data centre projects, from inception to completion Act as the key interface between clients, design teams, contractors, and stakeholders Prepare project programmes, reports, and documentation to track progress against deliverables Ensure compliance with project governance, contractual requirements, and industry standards Drive risk management, change control, and issue resolution About You Proven experience as a Project Manager within a consultancy or client-side environment Strong track record of delivering data centre or mission-critical projects Excellent stakeholder management skills with the ability to communicate at all levels Solid understanding of project controls, contracts, and commercial management Professional qualification (e.g., RICS, APM, or equivalent) desirable but not essential What's on Offer The chance to work on prestigious, cutting edge data centre projects A supportive consultancy environment with clear career progression Competitive salary and benefits package Hybrid working options based in London If you're a driven Project Manager with consultancy experience looking to take on a challenging and rewarding role, we'd love to hear from you. Apply today and be part of delivering world class data centre projects.
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
Jan 11, 2026
Contractor
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops. Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers. SLA/KPI reporting and trend analysis. Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience. Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues. Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams. Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift). Familiarity with secure/government environments. Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested
General Manager - Staffordshire - £50,000 plus Bonus - Permanent Your new company You'll be joining a dynamic and growing organisation that values operational excellence and strategic leadership. This is an exciting opportunity to play a pivotal role in shaping the future of the business, driving efficiency, and ensuring compliance across multiple operational areas. Your new role As General Manager, you'll work closely with senior stakeholders and the Finance Director to lead key operational functions including Health & Safety, Facilities, Quality, and governance. You'll manage insurance portfolios, oversee contract performance, and ensure robust business continuity plans. Your remit will also include project management of cross-functional initiatives, cost optimisation, and maintaining ISO standards. This is a leadership role with direct line management responsibility for teams within Quality, Facilities, and H&S. What you'll need to succeed Degree-level education or equivalent experience in operations or quality management. At least 5 years' experience in non-sales contract management or a strategic operations' role. Strong knowledge of legal frameworks, ISO standards, and insurance governance. Proven ability to deliver projects on time and within budget, with demonstrable cost savings. Advanced IT skills (Excel, Outlook, Word); SharePoint experience is a plus. Exceptional leadership, communication, and stakeholder engagement skills. Commercial awareness, strategic thinking, and the ability to thrive under pressure. What you'll get in return Salary: £55,000 + £10,000 bonus Benefits: 25 days holiday Matched 4% pension contribution Flexible working hours to accommodate contractor meetings Based across two locations (both in Staffordshire) Hours: 40 hours per week (typically 9:00-17:30, with flexibility)Direct Reports: Currently one team member - Quality & Facilities Manager What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 11, 2026
Full time
General Manager - Staffordshire - £50,000 plus Bonus - Permanent Your new company You'll be joining a dynamic and growing organisation that values operational excellence and strategic leadership. This is an exciting opportunity to play a pivotal role in shaping the future of the business, driving efficiency, and ensuring compliance across multiple operational areas. Your new role As General Manager, you'll work closely with senior stakeholders and the Finance Director to lead key operational functions including Health & Safety, Facilities, Quality, and governance. You'll manage insurance portfolios, oversee contract performance, and ensure robust business continuity plans. Your remit will also include project management of cross-functional initiatives, cost optimisation, and maintaining ISO standards. This is a leadership role with direct line management responsibility for teams within Quality, Facilities, and H&S. What you'll need to succeed Degree-level education or equivalent experience in operations or quality management. At least 5 years' experience in non-sales contract management or a strategic operations' role. Strong knowledge of legal frameworks, ISO standards, and insurance governance. Proven ability to deliver projects on time and within budget, with demonstrable cost savings. Advanced IT skills (Excel, Outlook, Word); SharePoint experience is a plus. Exceptional leadership, communication, and stakeholder engagement skills. Commercial awareness, strategic thinking, and the ability to thrive under pressure. What you'll get in return Salary: £55,000 + £10,000 bonus Benefits: 25 days holiday Matched 4% pension contribution Flexible working hours to accommodate contractor meetings Based across two locations (both in Staffordshire) Hours: 40 hours per week (typically 9:00-17:30, with flexibility)Direct Reports: Currently one team member - Quality & Facilities Manager What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Danny Sullivan & Sons Ltd
Whaley Bridge, Derbyshire
Danny Sullivan Group are currently recruiting for a Senior Quantity Surveyor for a role on a large-scale reservoir project in Derbyshire. Ideal candidate would have strong infrastructure experience and good NEC 3 knowledge and experience. Contract position for 6 months with 2/3 days on site and the rest is hybrid/optional. Possibility of permanent role on completion of the project. Responsibilities: Take full commercial ownership of the project or a major work package from pre-contract through to final account Manage cost reporting, forecasting, and cash flow in line with internal and client requirements Lead the preparation, submission, and agreement of applications for payment Administer the contract (typically NEC, though JCT experience is also welcome) including: Early Warnings Compensation Events Change control and variations Procure, manage, and commercially administer subcontractor packages Negotiate and agree final accounts with subcontractors and the client Provide robust commercial advice to the Project Manager and wider delivery team Identify and manage commercial risk and opportunity throughout the project lifecycle Ensure compliance with company commercial procedures and governance Mentor and support Assistant / Project QSs as part of the wider commercial team Experience/qualifications: Proven experience in a Senior Quantity Surveyor role on major civil engineering or infrastructure projects Strong background working with a Tier 1 contractor Experience on earthworks, utilities, reservoir, or heavy civils projects is highly desirable In-depth knowledge of NEC 3 contracts Commercially astute with a proactive, solutions-focused mindset Confident communicator, comfortable engaging with clients, subcontractors, and internal stakeholders Strong analytical and negotiation skills Degree qualified in Quantity Surveying or a related discipline MRICS or working towards chartership (desirable, not essential) Excellent day rate on offer on PAYE umbrella basis with this Tier 1 contractor. Hybrid position with a dynamic team that have a large book of work coming up with a national framework covering large scale reservoir projects.
Jan 11, 2026
Contractor
Danny Sullivan Group are currently recruiting for a Senior Quantity Surveyor for a role on a large-scale reservoir project in Derbyshire. Ideal candidate would have strong infrastructure experience and good NEC 3 knowledge and experience. Contract position for 6 months with 2/3 days on site and the rest is hybrid/optional. Possibility of permanent role on completion of the project. Responsibilities: Take full commercial ownership of the project or a major work package from pre-contract through to final account Manage cost reporting, forecasting, and cash flow in line with internal and client requirements Lead the preparation, submission, and agreement of applications for payment Administer the contract (typically NEC, though JCT experience is also welcome) including: Early Warnings Compensation Events Change control and variations Procure, manage, and commercially administer subcontractor packages Negotiate and agree final accounts with subcontractors and the client Provide robust commercial advice to the Project Manager and wider delivery team Identify and manage commercial risk and opportunity throughout the project lifecycle Ensure compliance with company commercial procedures and governance Mentor and support Assistant / Project QSs as part of the wider commercial team Experience/qualifications: Proven experience in a Senior Quantity Surveyor role on major civil engineering or infrastructure projects Strong background working with a Tier 1 contractor Experience on earthworks, utilities, reservoir, or heavy civils projects is highly desirable In-depth knowledge of NEC 3 contracts Commercially astute with a proactive, solutions-focused mindset Confident communicator, comfortable engaging with clients, subcontractors, and internal stakeholders Strong analytical and negotiation skills Degree qualified in Quantity Surveying or a related discipline MRICS or working towards chartership (desirable, not essential) Excellent day rate on offer on PAYE umbrella basis with this Tier 1 contractor. Hybrid position with a dynamic team that have a large book of work coming up with a national framework covering large scale reservoir projects.
Senior Data Engineer Bristol 12-Month Contract Paying up to 79p/h (Outside IR35) Role Overview: Our client a large Aerospace company is looking for a experienced Senior Data Engineer with to assist with building and managing data pipelines using the Elastic Stack (Elasticsearch, Logstash, Kibana) and Apache NiFi Key Responsibilities: Design, develop, and maintain secure and scalable data pipelines using the Elastic Stack (Elasticsearch, Logstash, Kibana) and Apache NiFi. Implement data ingestion, transformation, and integration processes, ensuring data quality and security. Collaborate with data architects and security teams to ensure compliance with security policies and data governance standards. Manage and monitor large-scale data flows in real-time, ensuring system performance, reliability, and data integrity. Develop robust data models to support analytics and reporting within secure environments. Perform troubleshooting, debugging, and performance tuning of data pipelines and the Elastic Stack. Build dashboards and visualizations in Kibana to enable data-driven decision-making. Ensure high availability and disaster recovery for data systems, implementing appropriate backup and replication strategies. Document data architecture, workflows, and security protocols to ensure smooth operational handover and audit readiness. Required Skillset: Experience working in government, defence, or highly regulated industries with knowledge of relevant standards. Experience with additional data processing and ETL tools like Apache Kafka, Spark, or Hadoop Familiarity with containerization and orchestration tools such as Docker and Kubernetes. Experience with monitoring and alerting tools such as Prometheus, Grafana, or ELK for data infrastructure. Understanding of ML algorithms, their development and implementation Confidence in developing end-to-end solutions Experience with infrastructure as code e.g. Terraform, Ansible Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 11, 2026
Contractor
Senior Data Engineer Bristol 12-Month Contract Paying up to 79p/h (Outside IR35) Role Overview: Our client a large Aerospace company is looking for a experienced Senior Data Engineer with to assist with building and managing data pipelines using the Elastic Stack (Elasticsearch, Logstash, Kibana) and Apache NiFi Key Responsibilities: Design, develop, and maintain secure and scalable data pipelines using the Elastic Stack (Elasticsearch, Logstash, Kibana) and Apache NiFi. Implement data ingestion, transformation, and integration processes, ensuring data quality and security. Collaborate with data architects and security teams to ensure compliance with security policies and data governance standards. Manage and monitor large-scale data flows in real-time, ensuring system performance, reliability, and data integrity. Develop robust data models to support analytics and reporting within secure environments. Perform troubleshooting, debugging, and performance tuning of data pipelines and the Elastic Stack. Build dashboards and visualizations in Kibana to enable data-driven decision-making. Ensure high availability and disaster recovery for data systems, implementing appropriate backup and replication strategies. Document data architecture, workflows, and security protocols to ensure smooth operational handover and audit readiness. Required Skillset: Experience working in government, defence, or highly regulated industries with knowledge of relevant standards. Experience with additional data processing and ETL tools like Apache Kafka, Spark, or Hadoop Familiarity with containerization and orchestration tools such as Docker and Kubernetes. Experience with monitoring and alerting tools such as Prometheus, Grafana, or ELK for data infrastructure. Understanding of ML algorithms, their development and implementation Confidence in developing end-to-end solutions Experience with infrastructure as code e.g. Terraform, Ansible Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Get Staffed Online Recruitment Limited
Spalding, Lincolnshire
HR Operations Manager Length of Contract: Permanent; Full Time Salary Range: £46,271 £48,465 per annum Location: Horncastle / Spalding Application Deadline: 03 February 2026 Join a collaborative and forward-thinking HR team where innovation and partnership drive success. Following internal promotion, our client now has an opportunity for their next HR Operations Manager. In this role you ll lead a high performing team, optimise HR systems and deliver measurable improvements across their company and partnership councils. You may hold a CIPD qualification or equivalent experience but will need a proven track record in managing complex HR Operations. This is an exciting opportunity to shape HR Operations in an environment where ideas are welcomed, teamwork drives success, and person-centred processes are at the heart of everything they do. In this role, you will lead and develop an efficient, compliant and customer focused HR Operations service, oversee HR systems and reporting, and drive improvements that enhance service delivery. You will work closely with internal teams and clients, building strong stakeholder relationships to ensure effective collaboration and shared success. Your focus will include championing self-service solutions, improve processes, and maintaining robust governance and compliance. They are seeking someone with proven experience managing HR Operations in a complex or multi entity environment, with strong leadership and coaching skills, and expertise in HR systems, data analytics, and compliance. If you thrive in a collaborative culture and have a talent for customer improvements, they would love to hear from you! About Our Client Our client is a Local Authority Trading Company (LATCo). They provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company Culture Our client is driven by a clear mission: Together, they will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for their customers, communities, and colleagues. They offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Their teams enjoy regular events and recognition. What do I get in return? Local Government Pension Scheme With generous employer contributions. You can enjoy peace of mind knowing you re part of a scheme designed to provide financial security for life after work. Annual Leave Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off. They also provide an option for you to flex when you take your bank holidays. Hybrid Working Coming together and learning from each other is important. Through hybrid working their employees can work from home and office, with a minimum of 2 days working in their offices per week. Wellbeing Support, Advice and Guidance Emotional guidance can be accessed via their Employee Assistance Program though an online portal or over the telephone. Employee Benefits Platform Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts. Employment Policies Including gender neutral Family Parental leave policy and time off provisions to support those special and also challenging moments in their employees lives. Career Progression Opportunities for professional growth and development. Our client is an equal opportunities employer. They are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and they have also committed to be a Disability Confident employer. They reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
Jan 11, 2026
Full time
HR Operations Manager Length of Contract: Permanent; Full Time Salary Range: £46,271 £48,465 per annum Location: Horncastle / Spalding Application Deadline: 03 February 2026 Join a collaborative and forward-thinking HR team where innovation and partnership drive success. Following internal promotion, our client now has an opportunity for their next HR Operations Manager. In this role you ll lead a high performing team, optimise HR systems and deliver measurable improvements across their company and partnership councils. You may hold a CIPD qualification or equivalent experience but will need a proven track record in managing complex HR Operations. This is an exciting opportunity to shape HR Operations in an environment where ideas are welcomed, teamwork drives success, and person-centred processes are at the heart of everything they do. In this role, you will lead and develop an efficient, compliant and customer focused HR Operations service, oversee HR systems and reporting, and drive improvements that enhance service delivery. You will work closely with internal teams and clients, building strong stakeholder relationships to ensure effective collaboration and shared success. Your focus will include championing self-service solutions, improve processes, and maintaining robust governance and compliance. They are seeking someone with proven experience managing HR Operations in a complex or multi entity environment, with strong leadership and coaching skills, and expertise in HR systems, data analytics, and compliance. If you thrive in a collaborative culture and have a talent for customer improvements, they would love to hear from you! About Our Client Our client is a Local Authority Trading Company (LATCo). They provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company Culture Our client is driven by a clear mission: Together, they will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for their customers, communities, and colleagues. They offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Their teams enjoy regular events and recognition. What do I get in return? Local Government Pension Scheme With generous employer contributions. You can enjoy peace of mind knowing you re part of a scheme designed to provide financial security for life after work. Annual Leave Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off. They also provide an option for you to flex when you take your bank holidays. Hybrid Working Coming together and learning from each other is important. Through hybrid working their employees can work from home and office, with a minimum of 2 days working in their offices per week. Wellbeing Support, Advice and Guidance Emotional guidance can be accessed via their Employee Assistance Program though an online portal or over the telephone. Employee Benefits Platform Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts. Employment Policies Including gender neutral Family Parental leave policy and time off provisions to support those special and also challenging moments in their employees lives. Career Progression Opportunities for professional growth and development. Our client is an equal opportunities employer. They are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and they have also committed to be a Disability Confident employer. They reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you ready to elevate your career with an outstanding opportunity in the Finance and Insurance sector? Join Arthur J. Gallagher & Co. as an Associate Pensions Consultant and become a part of a team that values excellence, collaboration, and innovation. This role is crafted for professionals who are eager to provide elite service and make a tangible impact on our diverse client portfolio! How you'll make an impact Support Lead Consultant: Assist in daily account management for a client portfolio, ensuring flawless service delivery. Client Interaction: Anticipate and respond to client needs with timely, flexible service, developing and maintaining positive relationships with corporate clients. Revenue and Growth: Assist in achieving revenue targets through client retention and growth, conducting pension market reviews, and helping to implement pension schemes. Governance and Compliance: Provide pension governance duties, manage action points from meetings, and ensure client compliance with Automatic Enrolment duties. Employee Engagement: Assist with employee 1:1s, onsite presentations, and prepare communications for workplace pension schemes and benefits. Technical Expertise: Maintain up-to-date technical knowledge of employee benefits, support salary exchange guidance, and address scheme member queries. Relationship Building: Develop internal and third-party relationships for efficient service delivery. Presentation Preparation: Prepare compelling PowerPoint presentations for clients. Financial Oversight: Assist in monitoring income and maintaining financial control over budgets. Time Management: Manage time effectively to meet client deadlines and service levels. About You Technical Expertise: Strong knowledge of Corporate DC pensions; additional familiarity with Group Risk and Healthcare is advantageous. Training and Development: Enthusiastic about ongoing training and development to stay current with industry, sector, and technical knowledge. Consulting Skills: Proficient in communication, questioning, listening, report writing, and presenting. Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, PowerPoint) and internal systems. Regulatory Knowledge: Understanding of regulatory requirements for both 'advised' and 'non-advised' sales. Experience: Previous experience in a similar role within Financial Services or administration is preferred. Customer Service: Outstanding customer service and relationship-building skills. Communication: Strong verbal and written communication abilities. Organizational Skills: Outstanding organizational skills to meet tight deadlines and manage multiple tasks efficiently. Attention to Detail: High accuracy and attention to detail in documentation. Be part of a dynamic team where your contributions are valued and your professional growth is supported. At Arthur J. Gallagher & Co., we believe in encouraging an inclusive and collaborative environment where ambitious professionals can thrive and compete on a global stage. Join us to not only meet but exceed client expectations with your proven skills and dedication! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jan 11, 2026
Full time
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you ready to elevate your career with an outstanding opportunity in the Finance and Insurance sector? Join Arthur J. Gallagher & Co. as an Associate Pensions Consultant and become a part of a team that values excellence, collaboration, and innovation. This role is crafted for professionals who are eager to provide elite service and make a tangible impact on our diverse client portfolio! How you'll make an impact Support Lead Consultant: Assist in daily account management for a client portfolio, ensuring flawless service delivery. Client Interaction: Anticipate and respond to client needs with timely, flexible service, developing and maintaining positive relationships with corporate clients. Revenue and Growth: Assist in achieving revenue targets through client retention and growth, conducting pension market reviews, and helping to implement pension schemes. Governance and Compliance: Provide pension governance duties, manage action points from meetings, and ensure client compliance with Automatic Enrolment duties. Employee Engagement: Assist with employee 1:1s, onsite presentations, and prepare communications for workplace pension schemes and benefits. Technical Expertise: Maintain up-to-date technical knowledge of employee benefits, support salary exchange guidance, and address scheme member queries. Relationship Building: Develop internal and third-party relationships for efficient service delivery. Presentation Preparation: Prepare compelling PowerPoint presentations for clients. Financial Oversight: Assist in monitoring income and maintaining financial control over budgets. Time Management: Manage time effectively to meet client deadlines and service levels. About You Technical Expertise: Strong knowledge of Corporate DC pensions; additional familiarity with Group Risk and Healthcare is advantageous. Training and Development: Enthusiastic about ongoing training and development to stay current with industry, sector, and technical knowledge. Consulting Skills: Proficient in communication, questioning, listening, report writing, and presenting. Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, PowerPoint) and internal systems. Regulatory Knowledge: Understanding of regulatory requirements for both 'advised' and 'non-advised' sales. Experience: Previous experience in a similar role within Financial Services or administration is preferred. Customer Service: Outstanding customer service and relationship-building skills. Communication: Strong verbal and written communication abilities. Organizational Skills: Outstanding organizational skills to meet tight deadlines and manage multiple tasks efficiently. Attention to Detail: High accuracy and attention to detail in documentation. Be part of a dynamic team where your contributions are valued and your professional growth is supported. At Arthur J. Gallagher & Co., we believe in encouraging an inclusive and collaborative environment where ambitious professionals can thrive and compete on a global stage. Join us to not only meet but exceed client expectations with your proven skills and dedication! Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Head of Health & Safety (Group Health & Safety Manager) Location: London, Kent, South East (regular travel to manufacturing sites) Salary: £60-£65,000 plus car allowance It's rare to find a role that is such a key part of a manufacturing business with multisite management responsibility. The Need: We're looking for a manufacturing experienced Senior Health & Safety Manager or Head of HSE to join a large manufacturing Group, based in the South East, responsible for all UK site HSE. The Role: You will be responsible for leading the development and implementation of the Group s Health, Safety, and Environmental (HSE) strategy across all UK manufacturing sites and play a critical role in ensuring compliance with regulatory requirements, safeguarding employee well-being, and embedding a proactive safety culture throughout the business. You will become a key member of the senior leadership team, working hand in hand with site Operational and Group leadership to drive continuous improvement in safety performance and operational excellence. You will be responsible for 2 site Health & Safety Managers, supporting them in their day to day duties. The person: For you, the role could be a step up from a Senior Health & Safety role or a move from a multi site HSE position. The business is Pan-European print & packaging manufacturer and you'd be responsible for all UK manufacturing site HSE, reporting into the UK Managing Director and Divisional General Managers. You will be responsible for: Strategic Leadership: - Define and implement the group-wide health, safety, and wellbeing strategy, tailored to the unique risks and challenges of a manufacturing environment. - Lead the integration of HSE best practices into the manufacturing processes, ensuring alignment with business objectives.-Provide high-level guidance and updates to the senior leadership team and Board of Directors on health and safety strategy, compliance, and performance. Compliance and Governance: - Ensure all manufacturing sites comply with local, national, and international health and safety legislation. - Regularly review and update health and safety policies, procedures, and systems to reflect changes in regulations and manufacturing standards. - Oversee audits, inspections, and certification processes to maintain compliance and industry accreditation. Risk and Incident Management: - Identify, assess, and mitigate risks unique to manufacturing processes, such as machinery operation, material handling, and ergonomics. - Lead investigations into incidents, accidents, and near-misses, ensuring root causes are identified and corrective/preventive measures are implemented. - Develop and oversee robust reporting systems for incidents and compliance, ensuring accurate data collection and analysis. Cultural Development: - Drive the adoption of a safety-first culture across all manufacturing sites, empowering employees at all levels to take ownership of health and safety. - Partner with site leadership teams to embed safety practices into daily operations and workflows. - Promote employee engagement through awareness campaigns, workshops, and ongoing communication. Training and Development: - Oversee the creation and delivery of health and safety training programs tailored to manufacturing roles, including machine operators, maintenance staff, and managers, with a hands-on approach. - Ensure all employees and contractors are equipped with the knowledge and skills to perform their roles safely. - Stay informed on emerging health and safety trends and technologies within the manufacturing sector, integrating them into training and operations. Performance Monitoring: - Establish and track key health and safety performance metrics (e.g., accident rates, near-miss reporting, compliance audits) to monitor progress and identify improvement opportunities. - Prepare and present detailed performance reports to senior leadership and external stakeholders. - Drive continuous improvement by identifying and implementing innovative safety solutions suited to the manufacturing industry. Collaboration and External Engagement: - Act as the primary point of contact for regulators, auditors, and industry bodies on health and safety matters. - Collaborate with cross-functional teams (e.g., Operations, Engineering, HR) to align safety goals with broader business priorities. To be successful, we would like you to have: Qualifications: NEBOSH Diploma or equivalent in Occupational Health and Safety (essential). Chartered Membership of IOSH (CMIOSH) (essential). Experience or certification in environmental management (e.g., IEMA or ISO 14001, 45001) is desirable. Experience: Significant experience in a senior health and safety leadership role within the manufacturing industry, ideally with multi-site responsibilities. Proven track record of implementing health and safety strategies that deliver measurable improvements. In-depth knowledge of manufacturing risks, including machinery safety, hazardous materials, noise, and ergonomics. Strong experience in conducting risk assessments, audits, and compliance reviews in manufacturing settings. Skills and Attributes: Strategic thinker with the ability to influence and inspire teams at all organizational levels. Strong communication skills, with experience engaging with senior stakeholders, boards, and external regulators. Excellent problem-solving and analytical skills, with a results-driven approach. Proficient in health and safety management systems and reporting tools. Flexibility and willingness to travel to multiple manufacturing sites. This is a dynamic role, very actively working with internal stakeholders and leadership teams to ensure the business is meeting requirements across HSE and Compliance and helping lead the business to continue being a world-class manufacturing business. You will, of course, be a confident manager and proactive problem solver, used to working in a complex and fast moving production environment, potentially with experience in the Print or Packaging sectors in an Health & Safety operational leadership role. We'd love to hear from you if this sounds like a role for you.
Jan 10, 2026
Full time
Head of Health & Safety (Group Health & Safety Manager) Location: London, Kent, South East (regular travel to manufacturing sites) Salary: £60-£65,000 plus car allowance It's rare to find a role that is such a key part of a manufacturing business with multisite management responsibility. The Need: We're looking for a manufacturing experienced Senior Health & Safety Manager or Head of HSE to join a large manufacturing Group, based in the South East, responsible for all UK site HSE. The Role: You will be responsible for leading the development and implementation of the Group s Health, Safety, and Environmental (HSE) strategy across all UK manufacturing sites and play a critical role in ensuring compliance with regulatory requirements, safeguarding employee well-being, and embedding a proactive safety culture throughout the business. You will become a key member of the senior leadership team, working hand in hand with site Operational and Group leadership to drive continuous improvement in safety performance and operational excellence. You will be responsible for 2 site Health & Safety Managers, supporting them in their day to day duties. The person: For you, the role could be a step up from a Senior Health & Safety role or a move from a multi site HSE position. The business is Pan-European print & packaging manufacturer and you'd be responsible for all UK manufacturing site HSE, reporting into the UK Managing Director and Divisional General Managers. You will be responsible for: Strategic Leadership: - Define and implement the group-wide health, safety, and wellbeing strategy, tailored to the unique risks and challenges of a manufacturing environment. - Lead the integration of HSE best practices into the manufacturing processes, ensuring alignment with business objectives.-Provide high-level guidance and updates to the senior leadership team and Board of Directors on health and safety strategy, compliance, and performance. Compliance and Governance: - Ensure all manufacturing sites comply with local, national, and international health and safety legislation. - Regularly review and update health and safety policies, procedures, and systems to reflect changes in regulations and manufacturing standards. - Oversee audits, inspections, and certification processes to maintain compliance and industry accreditation. Risk and Incident Management: - Identify, assess, and mitigate risks unique to manufacturing processes, such as machinery operation, material handling, and ergonomics. - Lead investigations into incidents, accidents, and near-misses, ensuring root causes are identified and corrective/preventive measures are implemented. - Develop and oversee robust reporting systems for incidents and compliance, ensuring accurate data collection and analysis. Cultural Development: - Drive the adoption of a safety-first culture across all manufacturing sites, empowering employees at all levels to take ownership of health and safety. - Partner with site leadership teams to embed safety practices into daily operations and workflows. - Promote employee engagement through awareness campaigns, workshops, and ongoing communication. Training and Development: - Oversee the creation and delivery of health and safety training programs tailored to manufacturing roles, including machine operators, maintenance staff, and managers, with a hands-on approach. - Ensure all employees and contractors are equipped with the knowledge and skills to perform their roles safely. - Stay informed on emerging health and safety trends and technologies within the manufacturing sector, integrating them into training and operations. Performance Monitoring: - Establish and track key health and safety performance metrics (e.g., accident rates, near-miss reporting, compliance audits) to monitor progress and identify improvement opportunities. - Prepare and present detailed performance reports to senior leadership and external stakeholders. - Drive continuous improvement by identifying and implementing innovative safety solutions suited to the manufacturing industry. Collaboration and External Engagement: - Act as the primary point of contact for regulators, auditors, and industry bodies on health and safety matters. - Collaborate with cross-functional teams (e.g., Operations, Engineering, HR) to align safety goals with broader business priorities. To be successful, we would like you to have: Qualifications: NEBOSH Diploma or equivalent in Occupational Health and Safety (essential). Chartered Membership of IOSH (CMIOSH) (essential). Experience or certification in environmental management (e.g., IEMA or ISO 14001, 45001) is desirable. Experience: Significant experience in a senior health and safety leadership role within the manufacturing industry, ideally with multi-site responsibilities. Proven track record of implementing health and safety strategies that deliver measurable improvements. In-depth knowledge of manufacturing risks, including machinery safety, hazardous materials, noise, and ergonomics. Strong experience in conducting risk assessments, audits, and compliance reviews in manufacturing settings. Skills and Attributes: Strategic thinker with the ability to influence and inspire teams at all organizational levels. Strong communication skills, with experience engaging with senior stakeholders, boards, and external regulators. Excellent problem-solving and analytical skills, with a results-driven approach. Proficient in health and safety management systems and reporting tools. Flexibility and willingness to travel to multiple manufacturing sites. This is a dynamic role, very actively working with internal stakeholders and leadership teams to ensure the business is meeting requirements across HSE and Compliance and helping lead the business to continue being a world-class manufacturing business. You will, of course, be a confident manager and proactive problem solver, used to working in a complex and fast moving production environment, potentially with experience in the Print or Packaging sectors in an Health & Safety operational leadership role. We'd love to hear from you if this sounds like a role for you.
Looking for Finance Managers wanting to work for an organisation focused on making a difference Your new company Hays is currently recruiting for a Finance Manager to join an organisation with a focus on delivering high-quality adult social care services, demonstrating strong values and a people focus. This is a fantastic opportunity to play a pivotal role in shaping financial strategy and operations within a sector that makes a real difference to people's lives. Finance Manager Harrogate Office based with great on-site facilities £45,000- £50,000 depending on experience Your new role As a senior leader, you will oversee all aspects of financial management - from payroll and budgeting to contracts, audits, and property management - ensuring compliance, efficiency, and sustainability. You will work closely with the leadership team to support strategic growth and maintain robust governance, while championing a person-centred approach. Some of the Key Responsibilities Lead the development and implementation of financial strategy aligned with organisational goals. Oversee financial operations including payroll, purchase ledger and some credit control functions Prepare budgets, forecasts, and management accounts; monitor performance and take corrective action. Manage contracts and basic procurement Ensure compliance with statutory and regulatory requirements (HMRC, Companies House, CQC). Provide leadership to the finance team, fostering collaboration and professional growth. Build strong relationships with stakeholders including local authorities, auditors, regulators, and suppliers. What you'll need to succeed Essential: Will consider either Part Qualified Accountant (ACA, ACCA, CIMA, CIPFA) or equivalent experience as a Finance manager. Minimum 5 years' experience in financial management, including payroll, budgeting, and reporting. Proven leadership experience within a finance function. Strong knowledge of UK financial regulations, accounting standards, and taxation. Excellent analytical, communication, and problem-solving skills. Desirable: Experience in adult social care or not-for-profit sector (within Finance) Familiarity with Local Authority contracting and finance. What you'll get in return Opportunity to make a tangible impact within the team. Work within a values-led organisation committed to equality, diversity, and inclusion.Be part of a leadership team driving innovation and continuous improvement whilst maintaining a fun work environment.Desirable location, modern office with enviable on-site benefitsFree ParkingThe opportunity to work in an organisation where people really matter, a 'family feel' is important and teamwork is expected. What you need to do now If you are a finance leader with a passion for making a difference in healthcare and social care, we would love to hear from you. Please send your details to To express your interest in this position, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 10, 2026
Full time
Looking for Finance Managers wanting to work for an organisation focused on making a difference Your new company Hays is currently recruiting for a Finance Manager to join an organisation with a focus on delivering high-quality adult social care services, demonstrating strong values and a people focus. This is a fantastic opportunity to play a pivotal role in shaping financial strategy and operations within a sector that makes a real difference to people's lives. Finance Manager Harrogate Office based with great on-site facilities £45,000- £50,000 depending on experience Your new role As a senior leader, you will oversee all aspects of financial management - from payroll and budgeting to contracts, audits, and property management - ensuring compliance, efficiency, and sustainability. You will work closely with the leadership team to support strategic growth and maintain robust governance, while championing a person-centred approach. Some of the Key Responsibilities Lead the development and implementation of financial strategy aligned with organisational goals. Oversee financial operations including payroll, purchase ledger and some credit control functions Prepare budgets, forecasts, and management accounts; monitor performance and take corrective action. Manage contracts and basic procurement Ensure compliance with statutory and regulatory requirements (HMRC, Companies House, CQC). Provide leadership to the finance team, fostering collaboration and professional growth. Build strong relationships with stakeholders including local authorities, auditors, regulators, and suppliers. What you'll need to succeed Essential: Will consider either Part Qualified Accountant (ACA, ACCA, CIMA, CIPFA) or equivalent experience as a Finance manager. Minimum 5 years' experience in financial management, including payroll, budgeting, and reporting. Proven leadership experience within a finance function. Strong knowledge of UK financial regulations, accounting standards, and taxation. Excellent analytical, communication, and problem-solving skills. Desirable: Experience in adult social care or not-for-profit sector (within Finance) Familiarity with Local Authority contracting and finance. What you'll get in return Opportunity to make a tangible impact within the team. Work within a values-led organisation committed to equality, diversity, and inclusion.Be part of a leadership team driving innovation and continuous improvement whilst maintaining a fun work environment.Desirable location, modern office with enviable on-site benefitsFree ParkingThe opportunity to work in an organisation where people really matter, a 'family feel' is important and teamwork is expected. What you need to do now If you are a finance leader with a passion for making a difference in healthcare and social care, we would love to hear from you. Please send your details to To express your interest in this position, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
