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governance and compliance manager
Randstad Technologies Recruitment
PMO Manager
Randstad Technologies Recruitment
PMO Manager Security Clearance: SC/NPVV3 & CTC Required (Must hold or be eligible) We are seeking a strategic PMO Manager to architect and lead the Project Management Office for a high-security global account. You will act as the "command center" for the account, ensuring that all strategic initiatives are delivered with governance, transparency, and clinical precision. Key Areas of Impact Governance & Compliance: Establish the "rules of the road" using Waterfall, Agile, or Hybrid methodologies. Ensure all project delivery meets rigorous audit and quality standards. Portfolio Intelligence: Provide the "single source of truth" for leadership. You'll manage dependencies, mitigate enterprise-level risks, and optimize resource utilization across the account. Executive Partnership: Serve as a trusted advisor to senior stakeholders, translating complex project data into high-level KPIs and actionable insights. Matrix Leadership: Mentor and develop a team of PMs and Analysts, fostering a culture of accountability and delivery excellence. What You Bring The Credentials: 7+ years in Program/PMO management (BPO experience preferred) with a professional certification like ChPP, PMP, or MSP . Security Standing: Must currently hold or be fully eligible for NPPV (Non-Police Personnel Vetting) and Counter-Terrorism Check (CTC). The Toolkit: Mastery of PM software (MS Project, Jira, Power BI) and a proven ability to lead in a complex matrix environment. The Edge: High emotional intelligence-the ability to influence stakeholders and drive change without direct line authority. A Quick Note on Vetting Please Note: Due to the nature of this account, successful candidates must undergo or currently hold NPPV and CTC clearance. This typically requires UK residency for a minimum of 3 to 5 years. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 14, 2026
Contractor
PMO Manager Security Clearance: SC/NPVV3 & CTC Required (Must hold or be eligible) We are seeking a strategic PMO Manager to architect and lead the Project Management Office for a high-security global account. You will act as the "command center" for the account, ensuring that all strategic initiatives are delivered with governance, transparency, and clinical precision. Key Areas of Impact Governance & Compliance: Establish the "rules of the road" using Waterfall, Agile, or Hybrid methodologies. Ensure all project delivery meets rigorous audit and quality standards. Portfolio Intelligence: Provide the "single source of truth" for leadership. You'll manage dependencies, mitigate enterprise-level risks, and optimize resource utilization across the account. Executive Partnership: Serve as a trusted advisor to senior stakeholders, translating complex project data into high-level KPIs and actionable insights. Matrix Leadership: Mentor and develop a team of PMs and Analysts, fostering a culture of accountability and delivery excellence. What You Bring The Credentials: 7+ years in Program/PMO management (BPO experience preferred) with a professional certification like ChPP, PMP, or MSP . Security Standing: Must currently hold or be fully eligible for NPPV (Non-Police Personnel Vetting) and Counter-Terrorism Check (CTC). The Toolkit: Mastery of PM software (MS Project, Jira, Power BI) and a proven ability to lead in a complex matrix environment. The Edge: High emotional intelligence-the ability to influence stakeholders and drive change without direct line authority. A Quick Note on Vetting Please Note: Due to the nature of this account, successful candidates must undergo or currently hold NPPV and CTC clearance. This typically requires UK residency for a minimum of 3 to 5 years. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
CBRE Local UK
QHSE & Compliance Coordinator
CBRE Local UK
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
Apr 14, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
Elysian IT
Service Desk Engineer
Elysian IT
Service Desk Engineer Basingstoke (Hybrid) Full Time £33,000-£36,000 per annum Our client, a growing Microsoft Solutions Partner, is expanding their Managed Services team and looking to recruit a Service Desk Engineer in Basingstoke, Hampshire. This role focuses on delivering high-quality 1st and 2nd line support across Microsoft 365, Entra ID, Intune, and Azure environments, supporting modern workplace solutions for a range of customers. What s In It For You Competitive salary package Flexible and relaxed working environment Opportunities to develop skills and gain qualifications within the Microsoft Cloud arena 5% Company pension contribution Group Life Assurance and Group Income Protection Hybrid working: approximately 50% office-based in Basingstoke, with the remainder remote (plus occasional travel to customer sites around 2 days per month) Required Skills & Experience Minimum 2 years experience in an IT support or service desk environment, or a strong technical background supported by relevant education Experience supporting Windows and macOS endpoint operating systems Working knowledge of Microsoft Entra ID and Microsoft Intune in a production environment Experience supporting Microsoft 365, including: Exchange Online Teams SharePoint Online User and group management Practical experience using PowerShell for administration or automation Basic knowledge of Azure IaaS (Virtual Machines, networking, VPNs) Strong understanding of Microsoft Office applications (Word, Excel, PowerPoint) Excellent communication skills with the ability to explain technical issues clearly to non-technical users Strong analytical and problem-solving skills Strong Familiarity with ITIL-aligned service desk processes and tools Well organised, self-motivated, and customer-focused with a proactive, can-do attitude Desirable Skills & Experience Previous experience working within a Managed Service Provider (MSP) environment Exposure to the Microsoft Power Platform (Power Automate, Power Apps), particularly for simple workflows or automation Microsoft certifications (e.g. MS-900, MD-102, SC-300) or equivalent experience Service Desk Institute or ITIL-aligned qualification Key Responsibilities Service Delivery & Support Provide effective 1st and 2nd line support for customer incidents and service requests, ensuring timely resolution in line with SLAs and customer expectations Troubleshoot and resolve issues across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Entra ID, and Intune Support modern endpoint environments across Windows and macOS, including device enrolment, configuration, compliance, and application deployment via Intune Escalate complex issues where appropriate, ensuring clear technical notes and customer communication Follow and adhere to defined support processes and procedures in line with the EIT Service Desk Standards Assist with change, problem, and asset management activities as required Hybrid working with circa 50% from the Basingstoke main office location and 50% homeworking (plus occasional travel to customer sites - circa 2 days per month) Microsoft Cloud & Modern Workplace Support and administer Entra ID (identity, access, MFA, conditional access) Support Microsoft Intune (Endpoint Manager), including device onboarding, policies, compliance, and application management Administer Exchange Online (mailboxes, permissions, transport rules) and SharePoint Online (permissions, sites, collaboration features) Provide basic support for Azure IaaS workloads (Azure VMs, networking, VPN connectivity) Use and develop PowerShell scripts to automate common administrative and support tasks Skills Development & Collaboration Maintain and develop technical skills through self-directed learning and formal training, particularly within Microsoft cloud technologies Assist with project-based work alongside the support function when required Governance & Compliance Support the organisation s ISO accreditation by following documented procedures and contributing to audits, reviews, and continual improvement activities Carry out additional tasks as directed by your Line Manager, aligned to business and customer needs What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR
Apr 14, 2026
Full time
Service Desk Engineer Basingstoke (Hybrid) Full Time £33,000-£36,000 per annum Our client, a growing Microsoft Solutions Partner, is expanding their Managed Services team and looking to recruit a Service Desk Engineer in Basingstoke, Hampshire. This role focuses on delivering high-quality 1st and 2nd line support across Microsoft 365, Entra ID, Intune, and Azure environments, supporting modern workplace solutions for a range of customers. What s In It For You Competitive salary package Flexible and relaxed working environment Opportunities to develop skills and gain qualifications within the Microsoft Cloud arena 5% Company pension contribution Group Life Assurance and Group Income Protection Hybrid working: approximately 50% office-based in Basingstoke, with the remainder remote (plus occasional travel to customer sites around 2 days per month) Required Skills & Experience Minimum 2 years experience in an IT support or service desk environment, or a strong technical background supported by relevant education Experience supporting Windows and macOS endpoint operating systems Working knowledge of Microsoft Entra ID and Microsoft Intune in a production environment Experience supporting Microsoft 365, including: Exchange Online Teams SharePoint Online User and group management Practical experience using PowerShell for administration or automation Basic knowledge of Azure IaaS (Virtual Machines, networking, VPNs) Strong understanding of Microsoft Office applications (Word, Excel, PowerPoint) Excellent communication skills with the ability to explain technical issues clearly to non-technical users Strong analytical and problem-solving skills Strong Familiarity with ITIL-aligned service desk processes and tools Well organised, self-motivated, and customer-focused with a proactive, can-do attitude Desirable Skills & Experience Previous experience working within a Managed Service Provider (MSP) environment Exposure to the Microsoft Power Platform (Power Automate, Power Apps), particularly for simple workflows or automation Microsoft certifications (e.g. MS-900, MD-102, SC-300) or equivalent experience Service Desk Institute or ITIL-aligned qualification Key Responsibilities Service Delivery & Support Provide effective 1st and 2nd line support for customer incidents and service requests, ensuring timely resolution in line with SLAs and customer expectations Troubleshoot and resolve issues across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Entra ID, and Intune Support modern endpoint environments across Windows and macOS, including device enrolment, configuration, compliance, and application deployment via Intune Escalate complex issues where appropriate, ensuring clear technical notes and customer communication Follow and adhere to defined support processes and procedures in line with the EIT Service Desk Standards Assist with change, problem, and asset management activities as required Hybrid working with circa 50% from the Basingstoke main office location and 50% homeworking (plus occasional travel to customer sites - circa 2 days per month) Microsoft Cloud & Modern Workplace Support and administer Entra ID (identity, access, MFA, conditional access) Support Microsoft Intune (Endpoint Manager), including device onboarding, policies, compliance, and application management Administer Exchange Online (mailboxes, permissions, transport rules) and SharePoint Online (permissions, sites, collaboration features) Provide basic support for Azure IaaS workloads (Azure VMs, networking, VPN connectivity) Use and develop PowerShell scripts to automate common administrative and support tasks Skills Development & Collaboration Maintain and develop technical skills through self-directed learning and formal training, particularly within Microsoft cloud technologies Assist with project-based work alongside the support function when required Governance & Compliance Support the organisation s ISO accreditation by following documented procedures and contributing to audits, reviews, and continual improvement activities Carry out additional tasks as directed by your Line Manager, aligned to business and customer needs What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR
The McPin Foundation
Operations Manager
The McPin Foundation Hackney, London
Operations Manager The McPin Foundation Type: Fixed term for 2 years Location: Head office (Bethnal Green, London)/Working remotely Salary: From £40,562 per annum FTE Hours: 30 hours a week (0.8 FTE) Would you like to play a key role in supporting a team championing lived experience involvement in research? The McPin Foundation ( ) is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research. We are looking for an exceptional 'people-person' to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload. The Operations Manager provides a key role in our charity, managing our people and operations functions. This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management. You will provide guidance and support, bringing skills in working across teams and breaking down barriers. You will develop new initiatives and ensure compliance with health and safety, IT and data security governance. The post would suit someone with proven experience in human resources, health and safety and IT/GDPR. You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways. Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking. Supporting the team's wellbeing at work is a vital part of the role. Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues. We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan. Please see the full job description for more information. The closing date for applications is Tuesday 21 st April 2026 at 9am. Interviews will be held in-person the week commencing 4 th May 2026. To apply please visit our website via the button below to download an application form. Queries to if you have any questions about the post.
Apr 14, 2026
Full time
Operations Manager The McPin Foundation Type: Fixed term for 2 years Location: Head office (Bethnal Green, London)/Working remotely Salary: From £40,562 per annum FTE Hours: 30 hours a week (0.8 FTE) Would you like to play a key role in supporting a team championing lived experience involvement in research? The McPin Foundation ( ) is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research. We are looking for an exceptional 'people-person' to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload. The Operations Manager provides a key role in our charity, managing our people and operations functions. This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management. You will provide guidance and support, bringing skills in working across teams and breaking down barriers. You will develop new initiatives and ensure compliance with health and safety, IT and data security governance. The post would suit someone with proven experience in human resources, health and safety and IT/GDPR. You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways. Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking. Supporting the team's wellbeing at work is a vital part of the role. Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues. We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan. Please see the full job description for more information. The closing date for applications is Tuesday 21 st April 2026 at 9am. Interviews will be held in-person the week commencing 4 th May 2026. To apply please visit our website via the button below to download an application form. Queries to if you have any questions about the post.
ARM
HSQE Manager
ARM Carnwath, Lanarkshire
HSQE Manager Location: South Lanarkshire Salary Staff Permenant : 55,000.00 to 75,000.00 plus package DOE ARM are working with a key client, one of the UKs leading structural steel fabrication and construction companies. ARM are currently recruiting for an experienced HSQE Manager to join the business. This is a pivotal role, responsible for ensuring Health, Safety, Quality, and Environmental compliance across all operations. Working closely with departmental managers, the HSQE Manager will lead health and safety management and ensure full alignment with the company?s Health and Safety Strategy. Key Responsibilities Champion Health, Safety, Quality, and Environmental standards across the business Engage employees at all levels on HSQE matters, influencing behavioural change and embedding a proactive safety culture Lead continuous improvement through the development and delivery of an annual Health & Safety improvement plan Develop, implement, and maintain HSQE policies and procedures in line with the Integrated Management System and ISO 9001, ISO 45001, and ISO 14001 standards Lead and deliver audits to ensure compliance with legislation, company policies, and recognised standards Ensure effective risk assessments and safe systems of work are in place for all activities Manage the reporting and investigation of accidents and near misses, implementing corrective actions as required Conduct site inspections, audits, and toolbox talks Liaise with external bodies including the Health and Safety Executive (HSE), local councils, and the Environment Agency Support departmental managers with guidance, training, and implementation of HSQE-related changes Maintain and manage third-party accreditations including Achilles, CIRAS, RISQS, ISO certifications, and the Common Assessment Standard Ensure compliance with the Building Safety Act 2022, including subcontractor competence, governance, and risk management Identify training needs and deliver health and safety training across the organisation Promote the reporting of near misses, unsafe acts, and unsafe conditions Maintain accurate HSQE records and provide evidence-based recommendations for continual improvement Required Qualifications & Experience NEBOSH General Certificate in Occupational Health and Safety (or equivalent) - essential Minimum 5 years? HSQE management experience, ideally within the construction sector Strong knowledge of UK health and safety legislation and industry standards Proven experience of audits, inspections, and incident investigations Experience managing third-party accreditations Strong leadership, communication, and analytical skills Proficient in Microsoft Office Desirable Degree in Occupational Health & Safety, Environmental Science, or Quality Management IOSH certification Internal Auditor qualification (ISO 9001 / 14001 / 45001) Please apply or email your CV to : Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 14, 2026
Full time
HSQE Manager Location: South Lanarkshire Salary Staff Permenant : 55,000.00 to 75,000.00 plus package DOE ARM are working with a key client, one of the UKs leading structural steel fabrication and construction companies. ARM are currently recruiting for an experienced HSQE Manager to join the business. This is a pivotal role, responsible for ensuring Health, Safety, Quality, and Environmental compliance across all operations. Working closely with departmental managers, the HSQE Manager will lead health and safety management and ensure full alignment with the company?s Health and Safety Strategy. Key Responsibilities Champion Health, Safety, Quality, and Environmental standards across the business Engage employees at all levels on HSQE matters, influencing behavioural change and embedding a proactive safety culture Lead continuous improvement through the development and delivery of an annual Health & Safety improvement plan Develop, implement, and maintain HSQE policies and procedures in line with the Integrated Management System and ISO 9001, ISO 45001, and ISO 14001 standards Lead and deliver audits to ensure compliance with legislation, company policies, and recognised standards Ensure effective risk assessments and safe systems of work are in place for all activities Manage the reporting and investigation of accidents and near misses, implementing corrective actions as required Conduct site inspections, audits, and toolbox talks Liaise with external bodies including the Health and Safety Executive (HSE), local councils, and the Environment Agency Support departmental managers with guidance, training, and implementation of HSQE-related changes Maintain and manage third-party accreditations including Achilles, CIRAS, RISQS, ISO certifications, and the Common Assessment Standard Ensure compliance with the Building Safety Act 2022, including subcontractor competence, governance, and risk management Identify training needs and deliver health and safety training across the organisation Promote the reporting of near misses, unsafe acts, and unsafe conditions Maintain accurate HSQE records and provide evidence-based recommendations for continual improvement Required Qualifications & Experience NEBOSH General Certificate in Occupational Health and Safety (or equivalent) - essential Minimum 5 years? HSQE management experience, ideally within the construction sector Strong knowledge of UK health and safety legislation and industry standards Proven experience of audits, inspections, and incident investigations Experience managing third-party accreditations Strong leadership, communication, and analytical skills Proficient in Microsoft Office Desirable Degree in Occupational Health & Safety, Environmental Science, or Quality Management IOSH certification Internal Auditor qualification (ISO 9001 / 14001 / 45001) Please apply or email your CV to : Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Cambridge University Press & Assessment
Security Risk Lead
Cambridge University Press & Assessment Cambridge, Cambridgeshire
Job Title: Security Risk Lead Salary: £53,300 - £71,300 Location: Cambridge/Hybrid with 2 days a week minimum in the office Contract: Permanent Hours: 35 hour per week Join our organisation as a Security Risk Lead. Utilise your expertise and drive to safeguard operations in this impactful role. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The Security Risk Lead plays a pivotal role by driving Cambridge University Press & Assessment's security risk management strategy. This position is responsible for identifying, assessing, and mitigating operational, financial, and strategic security risks across the organisation to ensure a resilient and compliant security framework. Overseeing the Security Risk Manager, the Security Risk Lead will work closely with senior stakeholders to develop and embed risk management processes that align with the organisation's priorities. They will also take the lead on key initiatives to reduce the organisation's risk exposure, delivering critical risk insights, reports Lead and improve the security risk management strategy, in line with Enterprise risk strategy, identifying, analysing, and evaluating risks that may affect the organisation. Implement controls to mitigate risks and ensure effective execution. Manage and support the Security Risk Manager. Prepare and present regular risk reports for senior management. Oversee the analysis and monitoring of risks, ensuring emerging risks are flagged. Ensure compliance with regulatory requirements. Monitor industry trends and best practices. Collaborate with the Head of Security GRC and teams to manage incidents and propose corrective actions. Provide risk management training and develop a risk-aware culture. Support the development of security risk policies and frameworks. Collect data for risk assessments and foster a collaborative risk management approach. Provide risk management input on key projects. Represent the organisation in industry forums. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You We are looking for someone with extensive knowledge of security risk management frameworks and methodologies (e.g., ISO 31000, 27001, 27005, NIST) and regulatory requirements in the industry The ideal candidate will have a relevant degree in Risk Management, Finance, Business, or a related field, or appropriate business experience, along with active CRISC or 27005 Risk Manager certification You should have a minimum of 5 years or demonstrated experience in a governance, risk, or compliance role within an information security context Strong analytical and problem-solving abilities, excellent written and verbal communication skills, and proficiency in risk management software and MS Office Suite are essential You should be detail-oriented with strong organisational and project management skills, and able to work well in a team-oriented environment and build relationships with stakeholders If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Design or implementation of parts of or all of a Risk Management Framework Managed risks within an operational environment Developed risk management recommendations for senior leadership Managed and maintained a comprehensive risk management framework, including risks registers, control tracking, governance fora and reporting measures For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17 th April 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents 2024.09 Security Risk Lead v.3 (1).pdf (79.64 KB)
Apr 14, 2026
Full time
Job Title: Security Risk Lead Salary: £53,300 - £71,300 Location: Cambridge/Hybrid with 2 days a week minimum in the office Contract: Permanent Hours: 35 hour per week Join our organisation as a Security Risk Lead. Utilise your expertise and drive to safeguard operations in this impactful role. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The Security Risk Lead plays a pivotal role by driving Cambridge University Press & Assessment's security risk management strategy. This position is responsible for identifying, assessing, and mitigating operational, financial, and strategic security risks across the organisation to ensure a resilient and compliant security framework. Overseeing the Security Risk Manager, the Security Risk Lead will work closely with senior stakeholders to develop and embed risk management processes that align with the organisation's priorities. They will also take the lead on key initiatives to reduce the organisation's risk exposure, delivering critical risk insights, reports Lead and improve the security risk management strategy, in line with Enterprise risk strategy, identifying, analysing, and evaluating risks that may affect the organisation. Implement controls to mitigate risks and ensure effective execution. Manage and support the Security Risk Manager. Prepare and present regular risk reports for senior management. Oversee the analysis and monitoring of risks, ensuring emerging risks are flagged. Ensure compliance with regulatory requirements. Monitor industry trends and best practices. Collaborate with the Head of Security GRC and teams to manage incidents and propose corrective actions. Provide risk management training and develop a risk-aware culture. Support the development of security risk policies and frameworks. Collect data for risk assessments and foster a collaborative risk management approach. Provide risk management input on key projects. Represent the organisation in industry forums. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You We are looking for someone with extensive knowledge of security risk management frameworks and methodologies (e.g., ISO 31000, 27001, 27005, NIST) and regulatory requirements in the industry The ideal candidate will have a relevant degree in Risk Management, Finance, Business, or a related field, or appropriate business experience, along with active CRISC or 27005 Risk Manager certification You should have a minimum of 5 years or demonstrated experience in a governance, risk, or compliance role within an information security context Strong analytical and problem-solving abilities, excellent written and verbal communication skills, and proficiency in risk management software and MS Office Suite are essential You should be detail-oriented with strong organisational and project management skills, and able to work well in a team-oriented environment and build relationships with stakeholders If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Design or implementation of parts of or all of a Risk Management Framework Managed risks within an operational environment Developed risk management recommendations for senior leadership Managed and maintained a comprehensive risk management framework, including risks registers, control tracking, governance fora and reporting measures For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17 th April 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents 2024.09 Security Risk Lead v.3 (1).pdf (79.64 KB)
CGI
Bid Manager
CGI
Bid Manager Position Description At CGI, you will shape the future of our growth by leading high-value, complex bids that enable clients to transform and succeed. As a Bid Manager within our Leeds Business Unit, you will drive measurable impact by elevating the quality, consistency and strategic strength of our proposals. Working collaboratively with experts across sales, delivery and solution teams, you will take ownership of outcomes, apply creativity with commercial rigour, and help secure sustainable success in a competitive market. Your contribution will directly influence how we win, deliver and build long-term client partnerships, while being supported to develop your career in an environment that values accountability, innovation and shared achievement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Leeds Your future duties and responsibilities In this role, you will lead the end-to-end bid lifecycle for strategic, high-value opportunities, taking accountability for shaping compelling win strategies and delivering high-quality, compliant, and commercially robust submissions. You will collaborate closely with sales leads, capture teams and subject-matter experts to prepare early, manage risk effectively and drive momentum from qualification through to submission and client presentation. Your work will directly strengthen win rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates CGI's value, differentiates us in the market and delivers measurable business impact. Key responsibilities: Lead & Coordinate end-to-end bid delivery from qualification to submission Shape & Drive clear, differentiated win strategies with sales and capture teams Engage & Influence senior stakeholders across multi-disciplinary teams Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post-bid reviews Required qualifications to be successful in this role You will bring proven experience leading and winning competitive bids within complex, fast-paced environments. With strong commercial awareness and excellent communication skills, you will be confident influencing senior stakeholders and motivating cross-functional teams to deliver high-quality outcomes. You will combine strategic thinking with attention to detail, demonstrating sound judgement and the ability to challenge constructively while maintaining momentum. Essential qualifications: Proven experience leading and winning complex, competitive bids Strong pre-sales and bid management expertise Demonstrable commercial awareness and budget management capability Excellent written and verbal communication skills Proven ability to lead, motivate and influence multi-disciplinary teams Confidence to challenge constructively and adapt in evolving environments Ability to think strategically and make informed, evidence-based recommendations Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Bid Manager Position Description At CGI, you will shape the future of our growth by leading high-value, complex bids that enable clients to transform and succeed. As a Bid Manager within our Leeds Business Unit, you will drive measurable impact by elevating the quality, consistency and strategic strength of our proposals. Working collaboratively with experts across sales, delivery and solution teams, you will take ownership of outcomes, apply creativity with commercial rigour, and help secure sustainable success in a competitive market. Your contribution will directly influence how we win, deliver and build long-term client partnerships, while being supported to develop your career in an environment that values accountability, innovation and shared achievement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Leeds Your future duties and responsibilities In this role, you will lead the end-to-end bid lifecycle for strategic, high-value opportunities, taking accountability for shaping compelling win strategies and delivering high-quality, compliant, and commercially robust submissions. You will collaborate closely with sales leads, capture teams and subject-matter experts to prepare early, manage risk effectively and drive momentum from qualification through to submission and client presentation. Your work will directly strengthen win rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates CGI's value, differentiates us in the market and delivers measurable business impact. Key responsibilities: Lead & Coordinate end-to-end bid delivery from qualification to submission Shape & Drive clear, differentiated win strategies with sales and capture teams Engage & Influence senior stakeholders across multi-disciplinary teams Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post-bid reviews Required qualifications to be successful in this role You will bring proven experience leading and winning competitive bids within complex, fast-paced environments. With strong commercial awareness and excellent communication skills, you will be confident influencing senior stakeholders and motivating cross-functional teams to deliver high-quality outcomes. You will combine strategic thinking with attention to detail, demonstrating sound judgement and the ability to challenge constructively while maintaining momentum. Essential qualifications: Proven experience leading and winning complex, competitive bids Strong pre-sales and bid management expertise Demonstrable commercial awareness and budget management capability Excellent written and verbal communication skills Proven ability to lead, motivate and influence multi-disciplinary teams Confidence to challenge constructively and adapt in evolving environments Ability to think strategically and make informed, evidence-based recommendations Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Head of Medical Affairs, UK
Genmab
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy . click apply for full job details
Apr 14, 2026
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy . click apply for full job details
Reed
Bid Director (Defence Programmes) - Contract - Security Clearance
Reed Basingstoke, Hampshire
We are seeking an experienced Programme Manager - Bids to lead major Defence and National Security proposals. This is a senior role with Bid Director-level influence , responsible for shaping strategy, governance, and end-to-end bid delivery. Rate : £700 - £800 p/day (inside IR35) The Role Lead full bid lifecycle within established governance/assurance frameworks. Coordinate multidisciplinary teams across capture, technical, commercial, legal, finance, and delivery. Manage integrated planning, RAID, scheduling, and cost/resource modelling. Provide clear reporting and decision support to senior stakeholders. Ensure compliance with Defence standards including JSPs, accreditation, export controls, ISO27001 . Promote continuous improvement and reusable bid assets. Skills & Experience Strong background in Defence/National Security bids or programmes . Knowledge of MoD procurement (ITT, ITN, RFP, RFQ). Solid governance and planning capability (RAID, scheduling, assurance). Confident stakeholder engagement at senior levels. Understanding of Agile or hybrid delivery. SC clearance required. A high-impact opportunity for a senior Defence bid professional looking to shape complex, multi-partner submissions. Please apply with a copy of your up-to-date CV
Apr 14, 2026
Seasonal
We are seeking an experienced Programme Manager - Bids to lead major Defence and National Security proposals. This is a senior role with Bid Director-level influence , responsible for shaping strategy, governance, and end-to-end bid delivery. Rate : £700 - £800 p/day (inside IR35) The Role Lead full bid lifecycle within established governance/assurance frameworks. Coordinate multidisciplinary teams across capture, technical, commercial, legal, finance, and delivery. Manage integrated planning, RAID, scheduling, and cost/resource modelling. Provide clear reporting and decision support to senior stakeholders. Ensure compliance with Defence standards including JSPs, accreditation, export controls, ISO27001 . Promote continuous improvement and reusable bid assets. Skills & Experience Strong background in Defence/National Security bids or programmes . Knowledge of MoD procurement (ITT, ITN, RFP, RFQ). Solid governance and planning capability (RAID, scheduling, assurance). Confident stakeholder engagement at senior levels. Understanding of Agile or hybrid delivery. SC clearance required. A high-impact opportunity for a senior Defence bid professional looking to shape complex, multi-partner submissions. Please apply with a copy of your up-to-date CV
BDO UK
Corporate Tax Manager
BDO UK Chester, Cheshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. Our tax team based in the Leeds office is 60 strong of which 25 sit in our corporate tax team led by three partners who have an extensive network and client base across Yorkshire and the North East of England, nationally and internationally. The corporate tax team is highly integrated with the indirect tax, employment tax, private client, tax risk assurance and innovation incentives specialists making up the rest of our local tax group. As a core and year round provider of services, the corporate tax team plays a fundamental role in leading trusted relationships with a variety of exciting businesses to deliver the holistic tax service BDO in Leeds is known for. With a strong culture and team dynamic that is friendly, team-orientated and very supportive, high performance and enriching development opportunities are a key characteristic of BDO Leeds Tax which makes this a positive place to be, aligning personal purpose and success with excellent client service and impactful results for the BDO business. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. This role will be leading the tax compliance and advisory services to a wide range of clients, with a particular emphasis on large and complex corporates with international footprint and private equity backed portfolio businesses. We offer services including tax strategy and governance, tax due diligence, tax structuring, corporate international advice and more. So, there's plenty of variety from one day to the next. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. Responsibilities: This role will provide Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. Provide assistance to Associate Director/Director/Partners in both client work and in the management of the Corporate Tax group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. Provide Tax compliance and advisory services to a wide range of clients using local junior team support, resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pay attention to self-development and continuing professional education with a view to progressing within practice. Develop professional relationships with clients and within the Firm and adapt the approach for the relevant audience. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raise with the appropriate person. Support, train, mentor and advise more junior colleagues. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead on some projects within the team We're looking for someone with: An in depth, up to date, knowledge of taxation with corporation tax specialist knowledge and the ability to deal with complex tax issues In depth knowledge of tax accounting and audit of tax for groups Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person Project and staff management experience Ability to manage a client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management CTA and/or ACA qualified or equivalent Support, train, mentor and advise others in own area Challenge current practice - driving improvements and championing change Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. Our tax team based in the Leeds office is 60 strong of which 25 sit in our corporate tax team led by three partners who have an extensive network and client base across Yorkshire and the North East of England, nationally and internationally. The corporate tax team is highly integrated with the indirect tax, employment tax, private client, tax risk assurance and innovation incentives specialists making up the rest of our local tax group. As a core and year round provider of services, the corporate tax team plays a fundamental role in leading trusted relationships with a variety of exciting businesses to deliver the holistic tax service BDO in Leeds is known for. With a strong culture and team dynamic that is friendly, team-orientated and very supportive, high performance and enriching development opportunities are a key characteristic of BDO Leeds Tax which makes this a positive place to be, aligning personal purpose and success with excellent client service and impactful results for the BDO business. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. This role will be leading the tax compliance and advisory services to a wide range of clients, with a particular emphasis on large and complex corporates with international footprint and private equity backed portfolio businesses. We offer services including tax strategy and governance, tax due diligence, tax structuring, corporate international advice and more. So, there's plenty of variety from one day to the next. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Whether building great relationships with clients or colleagues, you'll be supported by a team that brings out the best in you. Responsibilities: This role will provide Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. Provide assistance to Associate Director/Director/Partners in both client work and in the management of the Corporate Tax group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. Provide Tax compliance and advisory services to a wide range of clients using local junior team support, resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pay attention to self-development and continuing professional education with a view to progressing within practice. Develop professional relationships with clients and within the Firm and adapt the approach for the relevant audience. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raise with the appropriate person. Support, train, mentor and advise more junior colleagues. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead on some projects within the team We're looking for someone with: An in depth, up to date, knowledge of taxation with corporation tax specialist knowledge and the ability to deal with complex tax issues In depth knowledge of tax accounting and audit of tax for groups Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person Project and staff management experience Ability to manage a client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management CTA and/or ACA qualified or equivalent Support, train, mentor and advise others in own area Challenge current practice - driving improvements and championing change Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Legal Counsel
SAP SE
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. (Applicants must be on the SRA, be an English lawyer, 1-3 years PQE, either from commercial contract law within a major global corporate law firm or from within a Tech company focussed on SaaS/cloud contract law. (Software would be considered). What you'll do SAP is looking for a commercial lawyer to support all legal matters affecting the SAP business in the United Kingdom. The lawyer will work as a member of the SAP UK team, (six colleagues) and will be based in the SAP offices in Clockhouse Place, Bedfont Road, Feltham, Middlesex, TW14 8HD. The required legal advice will range across cloud, software licensing and consulting contracts, and general legal topics. This role would particularly suit a commercial lawyer from within the Technology Services industry. Report to the Head of the UK Legal team and Deputy Regional General Counsel in EMEA. Be part of the UK legal team and as part of the SAP Global Legal. You will work closely with the UK business and UK legal team. Be primarily responsible for legal work to one of the UK sales divisions. Act as the primary negotiator for complex commercial contracts with SAP customers and partners and provide trusted legal advice to SAP's management. Ensure that company business strategies are applied in recognition of legal implications and risks. Ensure that all contracts are in compliance with SAP's legal, contractual and business processes and policies. Report legal disputes, legal aspects of customer escalations, and interact with outside counsel as necessary. Contribute to the overall success of SAP's business and be recognised as a business partner with an understanding of SAPs business objectives and cloud strategy. Build strong stakeholder relationships and partner with account executives and sales managers and the wider SAP team such as Finance, Commercial and Revenue Recognition. Work closely with the SAP's Office of Ethics & Compliance, and ensure an appropriate level of internal governance is in place in relation to transactions and other business activities. Understand and work according to the commercial pressures of a sales business in a high-pressure environment. What you bring A qualified English lawyer, (must be on the SRA register) with excellent working knowledge of Contract and IT Laws with 1-3 years post admission experience. Excellent communication, negotiation and drafting skills. IT and IP legal experience. Working knowledge of Data Privacy and Data Protection Laws such as GDPR. Experience in negotiating commercial contracts with customers/partners. Works well with the other UK lawyers who are expected to support and operate as a team. Ability to thrive in a dynamic environment and cope well with pressure (including quarter end pressures). Works independently and creatively (whilst keeping critical stakeholders informed), collaborates well with different parts of the global organisation and responds effectively to SAP's sales and management teams. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 432983 Work Area: Legal Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: Job Segment: Compliance, ERP, Outside Sales, Cloud, Law, Legal, Technology, Sales Select how often (in days) to receive an alert:
Apr 14, 2026
Full time
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. (Applicants must be on the SRA, be an English lawyer, 1-3 years PQE, either from commercial contract law within a major global corporate law firm or from within a Tech company focussed on SaaS/cloud contract law. (Software would be considered). What you'll do SAP is looking for a commercial lawyer to support all legal matters affecting the SAP business in the United Kingdom. The lawyer will work as a member of the SAP UK team, (six colleagues) and will be based in the SAP offices in Clockhouse Place, Bedfont Road, Feltham, Middlesex, TW14 8HD. The required legal advice will range across cloud, software licensing and consulting contracts, and general legal topics. This role would particularly suit a commercial lawyer from within the Technology Services industry. Report to the Head of the UK Legal team and Deputy Regional General Counsel in EMEA. Be part of the UK legal team and as part of the SAP Global Legal. You will work closely with the UK business and UK legal team. Be primarily responsible for legal work to one of the UK sales divisions. Act as the primary negotiator for complex commercial contracts with SAP customers and partners and provide trusted legal advice to SAP's management. Ensure that company business strategies are applied in recognition of legal implications and risks. Ensure that all contracts are in compliance with SAP's legal, contractual and business processes and policies. Report legal disputes, legal aspects of customer escalations, and interact with outside counsel as necessary. Contribute to the overall success of SAP's business and be recognised as a business partner with an understanding of SAPs business objectives and cloud strategy. Build strong stakeholder relationships and partner with account executives and sales managers and the wider SAP team such as Finance, Commercial and Revenue Recognition. Work closely with the SAP's Office of Ethics & Compliance, and ensure an appropriate level of internal governance is in place in relation to transactions and other business activities. Understand and work according to the commercial pressures of a sales business in a high-pressure environment. What you bring A qualified English lawyer, (must be on the SRA register) with excellent working knowledge of Contract and IT Laws with 1-3 years post admission experience. Excellent communication, negotiation and drafting skills. IT and IP legal experience. Working knowledge of Data Privacy and Data Protection Laws such as GDPR. Experience in negotiating commercial contracts with customers/partners. Works well with the other UK lawyers who are expected to support and operate as a team. Ability to thrive in a dynamic environment and cope well with pressure (including quarter end pressures). Works independently and creatively (whilst keeping critical stakeholders informed), collaborates well with different parts of the global organisation and responds effectively to SAP's sales and management teams. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 432983 Work Area: Legal Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: Job Segment: Compliance, ERP, Outside Sales, Cloud, Law, Legal, Technology, Sales Select how often (in days) to receive an alert:
Caretech
Maintenance Operative
Caretech Huddersfield, Yorkshire
Maintenance Operative - Covering 6 sites. Location: Sheffield, Huddersfield, Wakefield, Barnsley Permanent Full time 40 hours per week Must be a Driver Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence , building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs We have an exciting opportunity for a Maintenance Operative who is dedicated, passionate and driven to become part of our estates team. What We Offer: Recommend A Friend Bonus Up to 25 Days Holiday Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant The Role: To carry out general maintenance tasks as instructed. To carry out internal and external paint and decorating To assist with cleaning or grounds tasks as instructed. To assist in operating and maintaining heating and hot water plant. To assist in maintaining the outside fabric of the building. To ensure the safe use and storage of all equipment and materials. To take reasonable care for the health and safety of yourself and that of others. This includes contributing to a safe and secure environment for students/staff/residents. To assist in dealing with emergencies. To maximise the security of the premises. To carry out, as and when required, any additional duties and responsibilities as are reasonably compatible with this job description and deemed appropriate by your employer in the interests of the company. To identify defects and damage, reporting these promptly to the site maintenance manager. Requirements: The Maintenance Operative will have Building and Maintenance knowledge Experience with compliance and record keeping A trade background preferred but not essential Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
Apr 14, 2026
Full time
Maintenance Operative - Covering 6 sites. Location: Sheffield, Huddersfield, Wakefield, Barnsley Permanent Full time 40 hours per week Must be a Driver Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence , building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs We have an exciting opportunity for a Maintenance Operative who is dedicated, passionate and driven to become part of our estates team. What We Offer: Recommend A Friend Bonus Up to 25 Days Holiday Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant The Role: To carry out general maintenance tasks as instructed. To carry out internal and external paint and decorating To assist with cleaning or grounds tasks as instructed. To assist in operating and maintaining heating and hot water plant. To assist in maintaining the outside fabric of the building. To ensure the safe use and storage of all equipment and materials. To take reasonable care for the health and safety of yourself and that of others. This includes contributing to a safe and secure environment for students/staff/residents. To assist in dealing with emergencies. To maximise the security of the premises. To carry out, as and when required, any additional duties and responsibilities as are reasonably compatible with this job description and deemed appropriate by your employer in the interests of the company. To identify defects and damage, reporting these promptly to the site maintenance manager. Requirements: The Maintenance Operative will have Building and Maintenance knowledge Experience with compliance and record keeping A trade background preferred but not essential Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
Office Angels
Sustainability Administrator Hybrid £30k
Office Angels Canterbury, Kent
We're extremely excited to be recruiting exclusively for a new Sustainability Administrator position, for this incredible organisation, based just outside of Canterbury. Reasons to work at our client: An award-winning Construction business 21 days annual leave Free parking on site Local woodland walks to enjoy the sunshine on your lunchbreak A passionate team committed to sustainability and social responsibility A vibrant work environment where your ideas matter and growth is encouraged Please find all the details below: Job Title: Sustainability Administrator Start date: Immediate or our client can wait if you need to give 1 months notice. Location: Canterbury, Kent (Please note your own transport is essential due to the location of the business). Salary: £27,000-£30,000 DOE Hours: Monday - Friday, 8:30am - 5pm, with 1 hour for lunch Hybrid working: Yes, once you've passed your probationary period, 1-2 days a week, preferably taken on a Wednesday, Thursday or Friday As a Sustainability Administrator, you will play a vital role in supporting our clients sustainability initiatives. Your responsibilities will include: Documentation Management: Chase up site weekly documentation, ensuring all records are up-to-date, whether electronic or paper. Regularly update document control processes. Staff Training Coordination: Review and maintain training trackers while booking required courses for staff. Identify training needs for SmartWaste users. Sustainability Compliance: Manage subcontractor questionnaires and chase supporting evidence for compliance. Assist with tender inquiries and maintain drawing registers. Building Control Management: Manage building control trackers, ensuring accurate submission of information, including geotagged references on PDF floor plans. SmartWaste Oversight: Oversee data input from both site and office staff, ensuring accuracy and timeliness. Collect and record water and electricity metre readings, along with mileage data and fuel types. Set up project directory dashboards and track social value inputs within SmartWaste. Social Value Promotion: Take ownership of the social value policy and identify efficient data collection models. Work alongside construction managers to compile social value information for tenders. Promote social value successes on social media to celebrate our clients achievements! You'll be the ideal candidate for this role if you have the following: A passion for sustainability and social impact. Previous experience in environmental, social and governance is essential Strong organisational skills with attention to detail. Excellent communication skills to liaise effectively with various stakeholders. Proficient in data management and familiar with platforms like SmartWaste and TOMS. A proactive approach to problem-solving and the ability to work both independently and collaboratively. Next steps: If you're ready to take on this exciting challenge and contribute to a sustainable future, we'd love to hear from you! Apply now to join our client's mission of making a positive impact. Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Elite Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 14, 2026
Full time
We're extremely excited to be recruiting exclusively for a new Sustainability Administrator position, for this incredible organisation, based just outside of Canterbury. Reasons to work at our client: An award-winning Construction business 21 days annual leave Free parking on site Local woodland walks to enjoy the sunshine on your lunchbreak A passionate team committed to sustainability and social responsibility A vibrant work environment where your ideas matter and growth is encouraged Please find all the details below: Job Title: Sustainability Administrator Start date: Immediate or our client can wait if you need to give 1 months notice. Location: Canterbury, Kent (Please note your own transport is essential due to the location of the business). Salary: £27,000-£30,000 DOE Hours: Monday - Friday, 8:30am - 5pm, with 1 hour for lunch Hybrid working: Yes, once you've passed your probationary period, 1-2 days a week, preferably taken on a Wednesday, Thursday or Friday As a Sustainability Administrator, you will play a vital role in supporting our clients sustainability initiatives. Your responsibilities will include: Documentation Management: Chase up site weekly documentation, ensuring all records are up-to-date, whether electronic or paper. Regularly update document control processes. Staff Training Coordination: Review and maintain training trackers while booking required courses for staff. Identify training needs for SmartWaste users. Sustainability Compliance: Manage subcontractor questionnaires and chase supporting evidence for compliance. Assist with tender inquiries and maintain drawing registers. Building Control Management: Manage building control trackers, ensuring accurate submission of information, including geotagged references on PDF floor plans. SmartWaste Oversight: Oversee data input from both site and office staff, ensuring accuracy and timeliness. Collect and record water and electricity metre readings, along with mileage data and fuel types. Set up project directory dashboards and track social value inputs within SmartWaste. Social Value Promotion: Take ownership of the social value policy and identify efficient data collection models. Work alongside construction managers to compile social value information for tenders. Promote social value successes on social media to celebrate our clients achievements! You'll be the ideal candidate for this role if you have the following: A passion for sustainability and social impact. Previous experience in environmental, social and governance is essential Strong organisational skills with attention to detail. Excellent communication skills to liaise effectively with various stakeholders. Proficient in data management and familiar with platforms like SmartWaste and TOMS. A proactive approach to problem-solving and the ability to work both independently and collaboratively. Next steps: If you're ready to take on this exciting challenge and contribute to a sustainable future, we'd love to hear from you! Apply now to join our client's mission of making a positive impact. Alternatively, if you know someone who may be suitable for this role please share their details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Consultant) or Nicola (Elite Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Assistant Programme Manager
The Recruitment Co. Carryduff, Belfast
Assistant Programme Manager / Policy Data Analyst Location: Belfast (Knockbracken) Hours: Full time, 37.5 hrs per week, Monday-Friday Start: Immediate Contract: Temporary, ongoing Rate: £19.78 per hour We are seeking a highly analytical and detail focused Assistant Programme Manager / Policy Data Analyst to support complex data reporting, statistical analysis and programme delivery for a major public sector organisation. This role is ideal for someone experienced in handling large datasets, producing high quality reports and communicating complex findings to senior management. Role Summary The post holder will lead the development, production and delivery of detailed statistical, qualitative and quantitative reports for senior management and external agencies. Responsibilities include trend analysis, maintaining key data flows, supporting strategic planning, ensuring data accuracy, and contributing to corporate reporting and programme management. The role also involves database maintenance, representing the organisation at meetings, supporting departmental operations and ensuring compliance with data protection and confidentiality standards. Key Responsibilities Produce daily, weekly and monthly corporate activity reports for senior leadership. Analyse complex datasets, identify activity trends and ensure accurate data cleaning. Complete statutory returns for departmental and external bodies. Serve as a point of contact for data related queries from stakeholders. Communicate complex statistical information clearly to non technical audiences. Deliver presentations and provide specialist analytical advice when required. Manage and analyse large datasets using advanced statistical techniques. Support programme and project planning with data driven insights. Maintain key data flows, reporting systems and departmental databases. Identify and implement improvements to data processes and reporting methods. Ensure compliance with GDPR, confidentiality and data governance standards. Participate in analytical projects and collaborate with internal teams. Manage FOI, GDPR and information access requests in the absence of the Corporate Manager. Organise meetings and contribute to continuous quality improvement. Provide guidance and performance review support for subordinate staff. Essential Criteria (Must Be Demonstrated on CV) Experience Strong working knowledge of Microsoft Office applications, including Access databases and Excel Pivot Tables. Experience using web based applications. Qualifications Applicants must meet one of the following routes: Route 1: Degree in Computing, Information Technology, Information Management or a related information/statistics field Minimum of one year's experience in information analysis or statistics Route 2: Five years' experience in information/statistics analysis Experience must include: In depth knowledge of information production Report writing Inferential statistics Skills and Abilities Strong analytical skills with the ability to interpret data and produce meaningful reports and presentations. Ability to communicate complex information clearly and effectively in formal settings. High level of accuracy and attention to detail. Knowledge Strong understanding of data security, confidentiality standards and working with sensitive or restricted information.
Apr 14, 2026
Full time
Assistant Programme Manager / Policy Data Analyst Location: Belfast (Knockbracken) Hours: Full time, 37.5 hrs per week, Monday-Friday Start: Immediate Contract: Temporary, ongoing Rate: £19.78 per hour We are seeking a highly analytical and detail focused Assistant Programme Manager / Policy Data Analyst to support complex data reporting, statistical analysis and programme delivery for a major public sector organisation. This role is ideal for someone experienced in handling large datasets, producing high quality reports and communicating complex findings to senior management. Role Summary The post holder will lead the development, production and delivery of detailed statistical, qualitative and quantitative reports for senior management and external agencies. Responsibilities include trend analysis, maintaining key data flows, supporting strategic planning, ensuring data accuracy, and contributing to corporate reporting and programme management. The role also involves database maintenance, representing the organisation at meetings, supporting departmental operations and ensuring compliance with data protection and confidentiality standards. Key Responsibilities Produce daily, weekly and monthly corporate activity reports for senior leadership. Analyse complex datasets, identify activity trends and ensure accurate data cleaning. Complete statutory returns for departmental and external bodies. Serve as a point of contact for data related queries from stakeholders. Communicate complex statistical information clearly to non technical audiences. Deliver presentations and provide specialist analytical advice when required. Manage and analyse large datasets using advanced statistical techniques. Support programme and project planning with data driven insights. Maintain key data flows, reporting systems and departmental databases. Identify and implement improvements to data processes and reporting methods. Ensure compliance with GDPR, confidentiality and data governance standards. Participate in analytical projects and collaborate with internal teams. Manage FOI, GDPR and information access requests in the absence of the Corporate Manager. Organise meetings and contribute to continuous quality improvement. Provide guidance and performance review support for subordinate staff. Essential Criteria (Must Be Demonstrated on CV) Experience Strong working knowledge of Microsoft Office applications, including Access databases and Excel Pivot Tables. Experience using web based applications. Qualifications Applicants must meet one of the following routes: Route 1: Degree in Computing, Information Technology, Information Management or a related information/statistics field Minimum of one year's experience in information analysis or statistics Route 2: Five years' experience in information/statistics analysis Experience must include: In depth knowledge of information production Report writing Inferential statistics Skills and Abilities Strong analytical skills with the ability to interpret data and produce meaningful reports and presentations. Ability to communicate complex information clearly and effectively in formal settings. High level of accuracy and attention to detail. Knowledge Strong understanding of data security, confidentiality standards and working with sensitive or restricted information.
Quality Assurance Process Manager (Associate)
Capital One UK Mayfield, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 14, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Starting Point Recruitment
Senior Manager - Compliance & Business Delivery
Starting Point Recruitment Bridgnorth, Shropshire
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Apr 14, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Adecco
Programme Administrator
Adecco Uxbridge, Middlesex
Programme Coordinator ASAP - 4 weeks with a potential of being extended £18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 14, 2026
Contractor
Programme Coordinator ASAP - 4 weeks with a potential of being extended £18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sanderson Recruitment Plc
Head of Finance Operations
Sanderson Recruitment Plc Reading, Berkshire
Head of Finance Operations Salary - dependent on experience, plus a up to 15% discretionary bonus Reading - four days per week on site My client, a leading global business in the Reading area are seeking an experienced and strategic Finance Operations Manager, who aspires to be a Head of Financial Operations, to lead and optimise their global finance function. This is a critical leadership role responsible for ensuring efficient financial processes, strong financial controls, and scalable systems to support a fast-growing international business. Role Purpose This role will lead financial control and reporting for several central entities, ensuring accurate reporting, strong governance, and effective cash management. You will work closely with teams across multiple jurisdictions to improve processes, strengthen controls, and drive operational excellence across the finance function. This is a highly visible role with the opportunity to influence how finance operates across the Group. Key Responsibilities Lead monthly, quarterly, and annual financial reporting for central entities, ensuring accuracy and timely delivery. Maintain and enhance the internal control environment across the Group's central finance entities. Oversee balance sheet reconciliations, cash flow management, and management reporting, adding insight and improving processes where possible. Ensure compliance with local GAAP requirements and Group accounting policies. Identify opportunities to streamline and automate finance processes to improve efficiency and reporting quality. Manage and develop the Intercompany Centre of Excellence, driving simplification and standardisation of intercompany processes. Partner with the Group Financial Controller to implement Record-to-Report (R2R) process improvements across the organisation. Collaborate with finance teams across regions to ensure consistency and effective ways of working. What We're Looking For ACA/ACCA (or equivalent) qualified with 5+ years' post-qualification experience, ideally in a global or multi-entity organisation. Strong technical accounting knowledge, including exposure to IFRS and/or US GAAP. Experience working with SAP-based ERP systems, ideally S/4HANA. A proactive problem-solver who enjoys improving processes and driving operational efficiency. Ability to manage multiple priorities and deliver high-quality work to tight deadlines. Strong stakeholder management skills and confidence working with senior leaders. Experience leading teams and collaborating across international or Matrix organisations. For more details, please reach out to Mary Pearson on - (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 14, 2026
Full time
Head of Finance Operations Salary - dependent on experience, plus a up to 15% discretionary bonus Reading - four days per week on site My client, a leading global business in the Reading area are seeking an experienced and strategic Finance Operations Manager, who aspires to be a Head of Financial Operations, to lead and optimise their global finance function. This is a critical leadership role responsible for ensuring efficient financial processes, strong financial controls, and scalable systems to support a fast-growing international business. Role Purpose This role will lead financial control and reporting for several central entities, ensuring accurate reporting, strong governance, and effective cash management. You will work closely with teams across multiple jurisdictions to improve processes, strengthen controls, and drive operational excellence across the finance function. This is a highly visible role with the opportunity to influence how finance operates across the Group. Key Responsibilities Lead monthly, quarterly, and annual financial reporting for central entities, ensuring accuracy and timely delivery. Maintain and enhance the internal control environment across the Group's central finance entities. Oversee balance sheet reconciliations, cash flow management, and management reporting, adding insight and improving processes where possible. Ensure compliance with local GAAP requirements and Group accounting policies. Identify opportunities to streamline and automate finance processes to improve efficiency and reporting quality. Manage and develop the Intercompany Centre of Excellence, driving simplification and standardisation of intercompany processes. Partner with the Group Financial Controller to implement Record-to-Report (R2R) process improvements across the organisation. Collaborate with finance teams across regions to ensure consistency and effective ways of working. What We're Looking For ACA/ACCA (or equivalent) qualified with 5+ years' post-qualification experience, ideally in a global or multi-entity organisation. Strong technical accounting knowledge, including exposure to IFRS and/or US GAAP. Experience working with SAP-based ERP systems, ideally S/4HANA. A proactive problem-solver who enjoys improving processes and driving operational efficiency. Ability to manage multiple priorities and deliver high-quality work to tight deadlines. Strong stakeholder management skills and confidence working with senior leaders. Experience leading teams and collaborating across international or Matrix organisations. For more details, please reach out to Mary Pearson on - (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
CBRE Local UK
Legionella & FGAS Coordinator
CBRE Local UK
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence Job Title: Legionella & Refrigerant Gas Coordinator The Legionella & Refrigerant (F-Gas) Coordinator provides first-line technical coordination, assurance and data stewardship for water hygiene (Legionella control) and refrigerant gas compliance across the BT account. The role ensures statutory, client and CBRE requirements are planned, executed and evidenced; supports operational teams and suppliers; and escalates complex issues to the QHSE Manager and relevant technical SMEs RESPONSIBILITIES Governance, Planning & Scheduling Maintain the account Legionella Written Scheme of Control and the F?Gas compliance plan. Coordinate PPM calendars and reactive tasks with Operations and suppliers. Keep compliance dashboards and trackers current. Technical Coordination Water Hygiene (Legionella) Support implementation of the Written Scheme across sites. Review water hygiene reports and coordinate remedial actions. Monitor repeated non-conformances and drive fixes. Technical Coordination Refrigerant Gas (F-Gas) Maintain an accurate refrigerant asset register. Coordinate leak checks, repairs and recharge activities. Track refrigerant usage, recovery and disposal. Supplier & Stakeholder Management Act as day-to-day contact for hygiene and HVAC partners. Verify documentation quality and escalate concerns. Assurance, Audit & Evidence Quality Conduct site checks to verify task completion. Record findings and track actions to closure. Incident/Near-Miss Support & Learning Support investigations into hygiene failures or refrigerant leaks. Capture evidence and coordinate corrective actions. Data, Reporting & Systems Ensure all compliance data is accurate and stored correctly. Produce monthly reports. Training, Communication & Engagement Provide briefings and toolbox talks on Legionella and F?Gas controls. Promote RISE behaviours. Projects & CDM Interface Check RAMS/CPPs for water/refrigerant controls. Escalate complex system changes. PERSON SPECIFICATION Essential Practical experience in Legionella and/or F-Gas compliance. Strong understanding of statutory maintenance and evidence requirements. Good data and reporting skills. Strong communication and organisational skills. Desirable Relevant technical qualifications. Experience supporting audits and investigations. Familiarity with ISO 45001/14001 and CDM. Experience in multi-site environments. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Legionella & FGAS coordinator
Apr 14, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence Job Title: Legionella & Refrigerant Gas Coordinator The Legionella & Refrigerant (F-Gas) Coordinator provides first-line technical coordination, assurance and data stewardship for water hygiene (Legionella control) and refrigerant gas compliance across the BT account. The role ensures statutory, client and CBRE requirements are planned, executed and evidenced; supports operational teams and suppliers; and escalates complex issues to the QHSE Manager and relevant technical SMEs RESPONSIBILITIES Governance, Planning & Scheduling Maintain the account Legionella Written Scheme of Control and the F?Gas compliance plan. Coordinate PPM calendars and reactive tasks with Operations and suppliers. Keep compliance dashboards and trackers current. Technical Coordination Water Hygiene (Legionella) Support implementation of the Written Scheme across sites. Review water hygiene reports and coordinate remedial actions. Monitor repeated non-conformances and drive fixes. Technical Coordination Refrigerant Gas (F-Gas) Maintain an accurate refrigerant asset register. Coordinate leak checks, repairs and recharge activities. Track refrigerant usage, recovery and disposal. Supplier & Stakeholder Management Act as day-to-day contact for hygiene and HVAC partners. Verify documentation quality and escalate concerns. Assurance, Audit & Evidence Quality Conduct site checks to verify task completion. Record findings and track actions to closure. Incident/Near-Miss Support & Learning Support investigations into hygiene failures or refrigerant leaks. Capture evidence and coordinate corrective actions. Data, Reporting & Systems Ensure all compliance data is accurate and stored correctly. Produce monthly reports. Training, Communication & Engagement Provide briefings and toolbox talks on Legionella and F?Gas controls. Promote RISE behaviours. Projects & CDM Interface Check RAMS/CPPs for water/refrigerant controls. Escalate complex system changes. PERSON SPECIFICATION Essential Practical experience in Legionella and/or F-Gas compliance. Strong understanding of statutory maintenance and evidence requirements. Good data and reporting skills. Strong communication and organisational skills. Desirable Relevant technical qualifications. Experience supporting audits and investigations. Familiarity with ISO 45001/14001 and CDM. Experience in multi-site environments. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future. Legionella & FGAS coordinator
Quality Assurance Process Manager (Associate)
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details
Apr 14, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking . click apply for full job details

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