Job Title: International Operations Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you organised, detail-orientated, and passionate about making international Higher Education more accessible? We are seeking an International Operations Officer to join the International Office here at University College Birmingham. Key Responsibilities: Support all aspects of International Office administration, ensuring operational compliance in a sales-driven environment. Coordinate agent appointment, monitoring, renewal, and termination processes, ensuring all policies and regulations are adhered to. Manage agent records and contracts, carry out regular data returns, and answer agent enquiries relating to these matters. Process agent commission accurately and in line with the university's service level agreement. Why Join Us? As a key member of our operations team, you will play a pivotal role in ensuring we achieve our strategic objectives as well as providing our international partners with sector-leading support. We have a supportive, collaborative, and open-minded culture. You will be joining a university that thinks bold when it comes to delivering higher education and ensuring student success. Don't miss the opportunity to become part of the mission and make a real impact! Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 2nd August 2026. Interview Date - Tuesday 18th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: International Operations Coordinator, International Office Coordinator, International Office Officer, International Administrator, International Programmes Officer, International Partnerships Officer, International Admissions Officer, International Compliance Officer, International Student Recruitment Coordinator, International Relations Officer, Global Engagement Officer, International Support Officer, International Services Coordinator, will also be considered for this role.
Jul 29, 2026
Full time
Job Title: International Operations Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you organised, detail-orientated, and passionate about making international Higher Education more accessible? We are seeking an International Operations Officer to join the International Office here at University College Birmingham. Key Responsibilities: Support all aspects of International Office administration, ensuring operational compliance in a sales-driven environment. Coordinate agent appointment, monitoring, renewal, and termination processes, ensuring all policies and regulations are adhered to. Manage agent records and contracts, carry out regular data returns, and answer agent enquiries relating to these matters. Process agent commission accurately and in line with the university's service level agreement. Why Join Us? As a key member of our operations team, you will play a pivotal role in ensuring we achieve our strategic objectives as well as providing our international partners with sector-leading support. We have a supportive, collaborative, and open-minded culture. You will be joining a university that thinks bold when it comes to delivering higher education and ensuring student success. Don't miss the opportunity to become part of the mission and make a real impact! Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 2nd August 2026. Interview Date - Tuesday 18th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: International Operations Coordinator, International Office Coordinator, International Office Officer, International Administrator, International Programmes Officer, International Partnerships Officer, International Admissions Officer, International Compliance Officer, International Student Recruitment Coordinator, International Relations Officer, Global Engagement Officer, International Support Officer, International Services Coordinator, will also be considered for this role.
International Student Enquiries & Admissions Coordinator Location: Manchester City CentreContract: Temporary up to 4 monthsHours: Full-time (35 hours per week)/ Hybrid/ Office Day ThursdayHourly Rate: £15.36 plus holiday payWe're looking for a proactive and customer-focused Student Enquiries & Admissions Coordinator to join a busy higher education environment in central Manchester on a 4-month temporary basis.This is a fast-paced, front-line role where you'll act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You'll play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments.Key Responsibilities Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication Maintain and update applicant data in line with GDPR requirements Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity Contribute to improving enquiry handling processes and conversion rates Support recruitment events, open days, and other student engagement activitiesAbout You Experience in a customer service or student-facing administrative role (university sector desirable) Strong communication skills, with the ability to explain complex information clearly Highly organised with excellent attention to detail Comfortable managing a high volume of enquiries in a fast-paced environment Confident using CRM systems and Microsoft Office (Excel, Word, Outlook) Proven ability to work collaboratively with internal stakeholders Experience working with diverse audiences, including international students, is an advantageWhat You'll Gain Opportunity to gain experience within a leading education environment Exposure to admissions, student recruitment, and stakeholder engagement Collaborative and supportive team culture Central Manchester location with excellent transport links Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 27, 2026
Seasonal
International Student Enquiries & Admissions Coordinator Location: Manchester City CentreContract: Temporary up to 4 monthsHours: Full-time (35 hours per week)/ Hybrid/ Office Day ThursdayHourly Rate: £15.36 plus holiday payWe're looking for a proactive and customer-focused Student Enquiries & Admissions Coordinator to join a busy higher education environment in central Manchester on a 4-month temporary basis.This is a fast-paced, front-line role where you'll act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You'll play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments.Key Responsibilities Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication Maintain and update applicant data in line with GDPR requirements Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity Contribute to improving enquiry handling processes and conversion rates Support recruitment events, open days, and other student engagement activitiesAbout You Experience in a customer service or student-facing administrative role (university sector desirable) Strong communication skills, with the ability to explain complex information clearly Highly organised with excellent attention to detail Comfortable managing a high volume of enquiries in a fast-paced environment Confident using CRM systems and Microsoft Office (Excel, Word, Outlook) Proven ability to work collaboratively with internal stakeholders Experience working with diverse audiences, including international students, is an advantageWhat You'll Gain Opportunity to gain experience within a leading education environment Exposure to admissions, student recruitment, and stakeholder engagement Collaborative and supportive team culture Central Manchester location with excellent transport links Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you a confident, outgoing people person who enjoys meeting new people and making a great first impression? We're looking for an enthusiastic Learner Enrolment and Admissions Coordinator to join a growing training organisation, playing a key role in welcoming learners and ensuring a smooth, professional enrolment experience. This is a varied position combining customer service, administration and travel across training centres. Personality is just as important as experience - if you're engaging, organised and love working with people, we'd love to hear from you. The Role You'll be the face of the organisation for new learners, leading enrolment and induction sessions whilst ensuring all administration and compliance processes are completed accurately. Your responsibilities will include: Welcoming and inducting new learners at enrolment sessions Delivering engaging presentations to groups of course attendees Checking eligibility documentation and verifying learner information Carrying out initial assessments and reviewing learner documentation Providing Information, Advice and Guidance to prospective learners Answering learner queries both face-to-face and over the phone Liaising with internal recruitment teams to coordinate enrolment schedules Updating internal systems and maintaining accurate learner records Ensuring all compliance and funding evidence is complete and audit-ready Supporting external audits and quality assurance processes Delivering an exceptional customer experience throughout the learner journey About You We're looking for someone with a positive, approachable personality who enjoys building relationships and making people feel welcome. Ideally you'll have: Previous experience in a customer-facing, learner-facing or admissions role Strong administration and organisational skills with excellent attention to detail Excellent communication skills and confidence speaking to individuals and groups The ability to work independently whilst managing multiple priorities Good IT skills, including Microsoft Office and Office 365 A full UK driving licence and your own vehicle An education, training or learner support background would be advantageous, although this isn't essential. The right attitude, confidence and enthusiasm are the most important qualities for success in this role. Travel This position requires regular travel across Leeds, Bradford and Huddersfield , with occasional visits to Sunderland and Newcastle . When not travelling, you'll be based full-time in the office. Working Hours Monday to Friday 8:30am - 5:00pm Full-time Office based when not travelling If you're looking for a role where no two days are the same and you can make a real impact by helping learners take the next step in their education and career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 26, 2026
Full time
Are you a confident, outgoing people person who enjoys meeting new people and making a great first impression? We're looking for an enthusiastic Learner Enrolment and Admissions Coordinator to join a growing training organisation, playing a key role in welcoming learners and ensuring a smooth, professional enrolment experience. This is a varied position combining customer service, administration and travel across training centres. Personality is just as important as experience - if you're engaging, organised and love working with people, we'd love to hear from you. The Role You'll be the face of the organisation for new learners, leading enrolment and induction sessions whilst ensuring all administration and compliance processes are completed accurately. Your responsibilities will include: Welcoming and inducting new learners at enrolment sessions Delivering engaging presentations to groups of course attendees Checking eligibility documentation and verifying learner information Carrying out initial assessments and reviewing learner documentation Providing Information, Advice and Guidance to prospective learners Answering learner queries both face-to-face and over the phone Liaising with internal recruitment teams to coordinate enrolment schedules Updating internal systems and maintaining accurate learner records Ensuring all compliance and funding evidence is complete and audit-ready Supporting external audits and quality assurance processes Delivering an exceptional customer experience throughout the learner journey About You We're looking for someone with a positive, approachable personality who enjoys building relationships and making people feel welcome. Ideally you'll have: Previous experience in a customer-facing, learner-facing or admissions role Strong administration and organisational skills with excellent attention to detail Excellent communication skills and confidence speaking to individuals and groups The ability to work independently whilst managing multiple priorities Good IT skills, including Microsoft Office and Office 365 A full UK driving licence and your own vehicle An education, training or learner support background would be advantageous, although this isn't essential. The right attitude, confidence and enthusiasm are the most important qualities for success in this role. Travel This position requires regular travel across Leeds, Bradford and Huddersfield , with occasional visits to Sunderland and Newcastle . When not travelling, you'll be based full-time in the office. Working Hours Monday to Friday 8:30am - 5:00pm Full-time Office based when not travelling If you're looking for a role where no two days are the same and you can make a real impact by helping learners take the next step in their education and career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Are you a confident, outgoing people person who enjoys meeting new people and making a great first impression? We're looking for an enthusiastic Learner Enrolment and Admissions Coordinator to join a growing training organisation, playing a key role in welcoming learners and ensuring a smooth, professional enrolment experience. This is a varied position combining customer service, administration and travel across training centres. Personality is just as important as experience - if you're engaging, organised and love working with people, we'd love to hear from you. The Role You'll be the face of the organisation for new learners, leading enrolment and induction sessions whilst ensuring all administration and compliance processes are completed accurately. Your responsibilities will include: Welcoming and inducting new learners at enrolment sessions Delivering engaging presentations to groups of course attendees Checking eligibility documentation and verifying learner information Carrying out initial assessments and reviewing learner documentation Providing Information, Advice and Guidance to prospective learners Answering learner queries both face-to-face and over the phone Liaising with internal recruitment teams to coordinate enrolment schedules Updating internal systems and maintaining accurate learner records Ensuring all compliance and funding evidence is complete and audit-ready Supporting external audits and quality assurance processes Delivering an exceptional customer experience throughout the learner journey About You We're looking for someone with a positive, approachable personality who enjoys building relationships and making people feel welcome. Ideally you'll have: Previous experience in a customer-facing, learner-facing or admissions role Strong administration and organisational skills with excellent attention to detail Excellent communication skills and confidence speaking to individuals and groups The ability to work independently whilst managing multiple priorities Good IT skills, including Microsoft Office and Office 365 A full UK driving licence and your own vehicle An education, training or learner support background would be advantageous, although this isn't essential. The right attitude, confidence and enthusiasm are the most important qualities for success in this role. Travel This position requires regular travel across Leeds, Bradford and Huddersfield , with occasional visits to Sunderland and Newcastle . When not travelling, you'll be based full-time in the office. Working Hours Monday to Friday 8:30am - 5:00pm Full-time Office based when not travelling If you're looking for a role where no two days are the same and you can make a real impact by helping learners take the next step in their education and career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 24, 2026
Full time
Are you a confident, outgoing people person who enjoys meeting new people and making a great first impression? We're looking for an enthusiastic Learner Enrolment and Admissions Coordinator to join a growing training organisation, playing a key role in welcoming learners and ensuring a smooth, professional enrolment experience. This is a varied position combining customer service, administration and travel across training centres. Personality is just as important as experience - if you're engaging, organised and love working with people, we'd love to hear from you. The Role You'll be the face of the organisation for new learners, leading enrolment and induction sessions whilst ensuring all administration and compliance processes are completed accurately. Your responsibilities will include: Welcoming and inducting new learners at enrolment sessions Delivering engaging presentations to groups of course attendees Checking eligibility documentation and verifying learner information Carrying out initial assessments and reviewing learner documentation Providing Information, Advice and Guidance to prospective learners Answering learner queries both face-to-face and over the phone Liaising with internal recruitment teams to coordinate enrolment schedules Updating internal systems and maintaining accurate learner records Ensuring all compliance and funding evidence is complete and audit-ready Supporting external audits and quality assurance processes Delivering an exceptional customer experience throughout the learner journey About You We're looking for someone with a positive, approachable personality who enjoys building relationships and making people feel welcome. Ideally you'll have: Previous experience in a customer-facing, learner-facing or admissions role Strong administration and organisational skills with excellent attention to detail Excellent communication skills and confidence speaking to individuals and groups The ability to work independently whilst managing multiple priorities Good IT skills, including Microsoft Office and Office 365 A full UK driving licence and your own vehicle An education, training or learner support background would be advantageous, although this isn't essential. The right attitude, confidence and enthusiasm are the most important qualities for success in this role. Travel This position requires regular travel across Leeds, Bradford and Huddersfield , with occasional visits to Sunderland and Newcastle . When not travelling, you'll be based full-time in the office. Working Hours Monday to Friday 8:30am - 5:00pm Full-time Office based when not travelling If you're looking for a role where no two days are the same and you can make a real impact by helping learners take the next step in their education and career, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
International Student Enquiries & Admissions Coordinator Location: Manchester City Centre Contract: Temporary up to 4 months Hours: Full-time (35 hours per week)/ Hybrid/ Office Day Thursday Hourly Rate: 15.36 plus holiday pay We're looking for a proactive and customer-focused Student Enquiries & Admissions Coordinator to join a busy higher education environment in central Manchester on a 4-month temporary basis. This is a fast-paced, front-line role where you'll act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You'll play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments. Key Responsibilities Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication Maintain and update applicant data in line with GDPR requirements Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity Contribute to improving enquiry handling processes and conversion rates Support recruitment events, open days, and other student engagement activities About You Experience in a customer service or student-facing administrative role (university sector desirable) Strong communication skills, with the ability to explain complex information clearly Highly organised with excellent attention to detail Comfortable managing a high volume of enquiries in a fast-paced environment Confident using CRM systems and Microsoft Office (Excel, Word, Outlook) Proven ability to work collaboratively with internal stakeholders Experience working with diverse audiences, including international students, is an advantage What You'll Gain Opportunity to gain experience within a leading education environment Exposure to admissions, student recruitment, and stakeholder engagement Collaborative and supportive team culture Central Manchester location with excellent transport links Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 24, 2026
Seasonal
International Student Enquiries & Admissions Coordinator Location: Manchester City Centre Contract: Temporary up to 4 months Hours: Full-time (35 hours per week)/ Hybrid/ Office Day Thursday Hourly Rate: 15.36 plus holiday pay We're looking for a proactive and customer-focused Student Enquiries & Admissions Coordinator to join a busy higher education environment in central Manchester on a 4-month temporary basis. This is a fast-paced, front-line role where you'll act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You'll play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments. Key Responsibilities Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication Maintain and update applicant data in line with GDPR requirements Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity Contribute to improving enquiry handling processes and conversion rates Support recruitment events, open days, and other student engagement activities About You Experience in a customer service or student-facing administrative role (university sector desirable) Strong communication skills, with the ability to explain complex information clearly Highly organised with excellent attention to detail Comfortable managing a high volume of enquiries in a fast-paced environment Confident using CRM systems and Microsoft Office (Excel, Word, Outlook) Proven ability to work collaboratively with internal stakeholders Experience working with diverse audiences, including international students, is an advantage What You'll Gain Opportunity to gain experience within a leading education environment Exposure to admissions, student recruitment, and stakeholder engagement Collaborative and supportive team culture Central Manchester location with excellent transport links Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
