Business Development (B2B) - Fintech / Foreign Exchange - London - 35k to 40k + comm (Estimated OTE of 60k to 65k) + bonus + benefits This is an opportunity for someone to join a leading, well-established, fintech company, that has excellent ratings and a professional, friendly, and supportive team. The manager is looking for someone who has B2B experience and a passion for International Payments, FX and global markets. This is a purely Business Development role, and you will be responsible for owning and delivering all FX new business and risk management solutions to drive the growth of the client base, through warm & cold leads, events/exhibitions, and ensuring a professional and customer orientated approach. SALARY ETC: 35k to 40k Circa + quarterly bonuses + uncapped commission (estimated OTE of 65k+) Benefits include 25 days annual leave + bank holidays, good company pension contribution, Life assurance, Health Insurance, etc. Permanent, full-time. Initially will be office based (City of London), but once settled will move to a hybrid working basis. Some national and may be occasional international travel will be required to attend events, etc. REQUIREMENTS: Experience in business development or sales within FX, international payments, or related financial services. Strong understanding of international business operations and FX market dynamics, with sound understanding of FX markets and products including, Spot, rate watches, limit orders, fixed and flexible forwards. Proven ability to engage and influence senior stakeholders, thriving in C-level conversations. Experience with HubSpot or similar CRM tools. Excellent/Confident communication and presentation skills. Proactive, resilient, and results driven. Adaptable and collaborative, comfortable working cross-functionally. Spots opportunities for upselling and cross-selling beyond initial solutions. DUTIES TO INCLUDE: Win new business: Identify, engage, and onboard companies with international operations. This will be through various warm leads, self sourced, events and exhibitions, etc. Onboard businesses which meet our specific ideal customer profile and have an FX turnover greater than 1mln per annum. Sell consultatively: Position FX risk management and payment solutions as strategic tools for global success. Own your pipeline: Use HubSpot to track, report, and optimise performance. Collaborate to win: Work with marketing on campaigns and attend industry events to build your network. Face-to-face: meet with prospective clients in person to drive success. Deliver results: Hit quarterly and annual KPIs with a consultative, value-driven approach. Opportunistic: spot and introduce wider product experts to opportunities within the companies additional product suites. To engage with colleagues, offering support and a friendly team spirit, whilst maintain professionalism.
Feb 27, 2026
Full time
Business Development (B2B) - Fintech / Foreign Exchange - London - 35k to 40k + comm (Estimated OTE of 60k to 65k) + bonus + benefits This is an opportunity for someone to join a leading, well-established, fintech company, that has excellent ratings and a professional, friendly, and supportive team. The manager is looking for someone who has B2B experience and a passion for International Payments, FX and global markets. This is a purely Business Development role, and you will be responsible for owning and delivering all FX new business and risk management solutions to drive the growth of the client base, through warm & cold leads, events/exhibitions, and ensuring a professional and customer orientated approach. SALARY ETC: 35k to 40k Circa + quarterly bonuses + uncapped commission (estimated OTE of 65k+) Benefits include 25 days annual leave + bank holidays, good company pension contribution, Life assurance, Health Insurance, etc. Permanent, full-time. Initially will be office based (City of London), but once settled will move to a hybrid working basis. Some national and may be occasional international travel will be required to attend events, etc. REQUIREMENTS: Experience in business development or sales within FX, international payments, or related financial services. Strong understanding of international business operations and FX market dynamics, with sound understanding of FX markets and products including, Spot, rate watches, limit orders, fixed and flexible forwards. Proven ability to engage and influence senior stakeholders, thriving in C-level conversations. Experience with HubSpot or similar CRM tools. Excellent/Confident communication and presentation skills. Proactive, resilient, and results driven. Adaptable and collaborative, comfortable working cross-functionally. Spots opportunities for upselling and cross-selling beyond initial solutions. DUTIES TO INCLUDE: Win new business: Identify, engage, and onboard companies with international operations. This will be through various warm leads, self sourced, events and exhibitions, etc. Onboard businesses which meet our specific ideal customer profile and have an FX turnover greater than 1mln per annum. Sell consultatively: Position FX risk management and payment solutions as strategic tools for global success. Own your pipeline: Use HubSpot to track, report, and optimise performance. Collaborate to win: Work with marketing on campaigns and attend industry events to build your network. Face-to-face: meet with prospective clients in person to drive success. Deliver results: Hit quarterly and annual KPIs with a consultative, value-driven approach. Opportunistic: spot and introduce wider product experts to opportunities within the companies additional product suites. To engage with colleagues, offering support and a friendly team spirit, whilst maintain professionalism.
Enterprise Customer Success Manager We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: Operate as the lead point of contact for all clients', liaising with the relevant teams at Global-e to ensure a quick and swift process. Develop a trusted advisor relationship with key accounts, mainly with C-levels. Generate revenue though up-selling and cross-selling existing accounts. Proactively identify expansion opportunities in addition to any red flags. Prepare periodic performance reports and QBRs covering and analysing clients' KPIs. Support clients' strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices. Build and maintain strong and long-lasting client relationships. Requirements At least 2+ years experience in an Account Management or Customer Success Manager role. Prior B2B experience in a software, logistics or SaaS company preferred. Proven ability to manage multiple projects at a time. Experience in generating revenue by expanding on an existing book-of-business. Experience in delivering client-focused solutions based on customer needs. Strong analytical skills with the ability to present data and trends to internal and external clients. Excellent verbal and written English communications skills. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels Excellent listening, negotiation and presentation skills. BA/BS degree or equivalent preferable. With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary. Note: Unfortunately, we are unable to support with visa sponsorships. Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
Feb 27, 2026
Full time
Enterprise Customer Success Manager We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: Operate as the lead point of contact for all clients', liaising with the relevant teams at Global-e to ensure a quick and swift process. Develop a trusted advisor relationship with key accounts, mainly with C-levels. Generate revenue though up-selling and cross-selling existing accounts. Proactively identify expansion opportunities in addition to any red flags. Prepare periodic performance reports and QBRs covering and analysing clients' KPIs. Support clients' strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices. Build and maintain strong and long-lasting client relationships. Requirements At least 2+ years experience in an Account Management or Customer Success Manager role. Prior B2B experience in a software, logistics or SaaS company preferred. Proven ability to manage multiple projects at a time. Experience in generating revenue by expanding on an existing book-of-business. Experience in delivering client-focused solutions based on customer needs. Strong analytical skills with the ability to present data and trends to internal and external clients. Excellent verbal and written English communications skills. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels Excellent listening, negotiation and presentation skills. BA/BS degree or equivalent preferable. With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary. Note: Unfortunately, we are unable to support with visa sponsorships. Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Feb 27, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales / BDM experience from the Luxury Interiors, design or furniture industry This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based Business Development Manager (BDM) / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, business development preferably within the luxury interiors, design, or furniture sectors , or equivalent industry; •Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Feb 27, 2026
Full time
Business Development Manager / B2B Trade Sales role for a top-end Designer based out of Chelsea Harbour . You should ideally come with sales / BDM experience from the Luxury Interiors, design or furniture industry This British designer s exquisite, hand-crafted pieces are made in workshops in SE Asia and bring with them a sense of journey, vitality and discovery, communicating playfulness, texture, and premium quality bespoke furniture, lighting, handwoven fabrics etc Their collections are represented in 25 markets around the world and is a sought after partner for some of the world s leading interiors projects. They are seeking a London-based Business Development Manager (BDM) / Trade Sales person to represent the brand throughout the whole of the UK, with the primary focus being London. Reporting to the European Sales Manager, this is not a traditional showroom role it s about being on the road, meeting trade clients, architects, designers, and project managers , introducing them to collections, and building meaningful, long-term partnerships. Responsibilities: • Develop new business - trade B2B clients in London and across the UK using a variety of business development methods • Develop and maintain relationships with architects, designers, and project managers. • Present and promote the brand s collections and bespoke offerings through in-person visits and presentations. • Identify new business opportunities and potential projects both residential and commercial • Manage client communication and follow up on leads, quotes, and project enquiries. • Collaborate closely with the European Sales Manager and London showroom team to align strategies and support brand goals. • Analyse market trends and competitor activities to provide insights that strengthen sales strategy. • Create detailed sales reports to track overall sales performance, including client details and product performance analysis. • Maintain accurate records of sales activities, client interactions, and feedback. • Participate in trade fairs, exhibitions, and brand events as required. Requires: • Minimum 2-3 years in trade or B2B sales, business development preferably within the luxury interiors, design, or furniture sectors , or equivalent industry; •Strong networker • Good knowledge of the interior design and architecture (A&D) community in the UK . • Self-motivated and proactive with the ability to work independently on the road. • Passionate about art, design, and craftsmanship. • Professional appearance and demeanour, aligned with a luxury brand. • Competence in CRM systems like Salesforce, MS Office, and digital tools for client management. • Should ideally hold a valid UK driver s license and be willing to travel frequently. Basic salary depends on experience - £45-65K; Commission & Bonus on top please note, this industry is often a slow-burn so it will take time to develop & nurture the clients & make commission so they are looking for long term commitment! Must be able to commute to Chelsea Design Centre Mon to Fri with occasional weekends APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM / Salesforce / outreach / BDM / Area sales / trade sales / commercial sales / bespoke products / B2B sales / interior design sales / interior solutions / networking / B2B sales / Business to business sales / Sales Development Representative / BDE / Business Development Executive / graduate sales / interiors sales / trade business / furniture / architects / project managers / new business / A&D / architecture & design / hospitality industry / high-end residential / trade sales / B2B
Hello from the Recruiting Team at Customer.io! We're hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. In this role, you'll help manage high volumes of customer requests within our pooled support model and provide coverage for team members during periods of leave. We're deeply committed to delivering world-class service. Customer.io plays a meaningful role in how our customers connect with their audiences, and we take that responsibility seriously. Our goal is to create an experience that leaves customers feeling supported, confident, and empowered to get the most out of our platform. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. You'll build new skills, work with a wide range of customers, and collaborate closely with a smart, supportive, and growth-minded team. Customer.io has seen consistent year-over-year growth, and this contract role offers a chance to make a real impact during a period of rapid scale-while gaining valuable experience in a dynamic, customer-first SaaS company. Some of the things you'll do Triage and respond to customer tickets via email and Zoom Diagnose root causes which includes things like API docs, conditional-logic workflows and Liquid templates to name a few Identify complex issues and escalate to our technical support teams as appropriate Facilitate topic-focused onboarding calls and one-off support sessions as needed About You Self-starter who dives into new technology and isn't shy about asking well formed questions to get clarity Clear communicator who turns complex concepts into end-user friendly guidance Customer advocate who balances empathy with efficiency Get's a kick out of being able to impact many small businesses in the same day with thoughtful responses What we're looking for 2-3 years in Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS Comfortable communicating with customers via email and video calls Comfortable reading API docs, building logic flows, and support integrations by troubleshooting root causes Familiarity with marketing automation platforms (Customer.io , Marketo, Braze, Iterable, ActiveCampaign, Klaviyo) Hands-off coding, you are not expect to read or write code, but you can ask the right questions to unblock customers and get them the appropriate resources Logistics Hours : 20 hrs/week at $60 USD per hour, Mon-Fri availability between 9am-5pm GMT, flexible schedule based on the needs of the team and customers Location : Remote, overlapping UK or Ireland business hours Contract: 6-months, with possible extension Collaboration : Works alongside Americas Scaled CS team Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
Feb 27, 2026
Full time
Hello from the Recruiting Team at Customer.io! We're hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. In this role, you'll help manage high volumes of customer requests within our pooled support model and provide coverage for team members during periods of leave. We're deeply committed to delivering world-class service. Customer.io plays a meaningful role in how our customers connect with their audiences, and we take that responsibility seriously. Our goal is to create an experience that leaves customers feeling supported, confident, and empowered to get the most out of our platform. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. You'll build new skills, work with a wide range of customers, and collaborate closely with a smart, supportive, and growth-minded team. Customer.io has seen consistent year-over-year growth, and this contract role offers a chance to make a real impact during a period of rapid scale-while gaining valuable experience in a dynamic, customer-first SaaS company. Some of the things you'll do Triage and respond to customer tickets via email and Zoom Diagnose root causes which includes things like API docs, conditional-logic workflows and Liquid templates to name a few Identify complex issues and escalate to our technical support teams as appropriate Facilitate topic-focused onboarding calls and one-off support sessions as needed About You Self-starter who dives into new technology and isn't shy about asking well formed questions to get clarity Clear communicator who turns complex concepts into end-user friendly guidance Customer advocate who balances empathy with efficiency Get's a kick out of being able to impact many small businesses in the same day with thoughtful responses What we're looking for 2-3 years in Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS Comfortable communicating with customers via email and video calls Comfortable reading API docs, building logic flows, and support integrations by troubleshooting root causes Familiarity with marketing automation platforms (Customer.io , Marketo, Braze, Iterable, ActiveCampaign, Klaviyo) Hands-off coding, you are not expect to read or write code, but you can ask the right questions to unblock customers and get them the appropriate resources Logistics Hours : 20 hrs/week at $60 USD per hour, Mon-Fri availability between 9am-5pm GMT, flexible schedule based on the needs of the team and customers Location : Remote, overlapping UK or Ireland business hours Contract: 6-months, with possible extension Collaboration : Works alongside Americas Scaled CS team Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
Would you like to use your Greek language skills in a commercial role with a UK-based recruitment business? Do you need recruitment experience? No. Do you want the opportunity to travel to Greece and meet clients face-to-face? First Achieve builds high-quality recruitment partnerships across technology, engineering and professional markets. We care about reputation. We care about delivery. We care about doing things properly not just quickly. We are growing our presence in the Greek market and are looking for someone who speaks fluent Greek and wants to build a serious career. You'll be speaking to business leaders, hiring managers and senior professionals. You'll represent our brand. You'll build relationships. You'll open opportunities. Now be honest with yourself: Can you sell? Can you build rapport with someone you've never met? Are you confident picking up the phone and starting conversations? Do you want to work in an industry where performance directly impacts your earnings? You don't need recruitment experience. You do need drive, resilience and the confidence to communicate professionally in Greek. In return, you'll get: A respected and established UK brand behind you Leadership that understands growth and performance Clear expectations and proper support The opportunity to help build and shape our Greek market All the tools, systems and training you need to succeed Recruitment is an industry with real earning potential and long-term opportunity. If you want to use your language skills in a role that rewards effort and ambition, this is your chance. Manchester hybrid, 25k - 30k + comms - Recruitment Consultant
Feb 27, 2026
Full time
Would you like to use your Greek language skills in a commercial role with a UK-based recruitment business? Do you need recruitment experience? No. Do you want the opportunity to travel to Greece and meet clients face-to-face? First Achieve builds high-quality recruitment partnerships across technology, engineering and professional markets. We care about reputation. We care about delivery. We care about doing things properly not just quickly. We are growing our presence in the Greek market and are looking for someone who speaks fluent Greek and wants to build a serious career. You'll be speaking to business leaders, hiring managers and senior professionals. You'll represent our brand. You'll build relationships. You'll open opportunities. Now be honest with yourself: Can you sell? Can you build rapport with someone you've never met? Are you confident picking up the phone and starting conversations? Do you want to work in an industry where performance directly impacts your earnings? You don't need recruitment experience. You do need drive, resilience and the confidence to communicate professionally in Greek. In return, you'll get: A respected and established UK brand behind you Leadership that understands growth and performance Clear expectations and proper support The opportunity to help build and shape our Greek market All the tools, systems and training you need to succeed Recruitment is an industry with real earning potential and long-term opportunity. If you want to use your language skills in a role that rewards effort and ambition, this is your chance. Manchester hybrid, 25k - 30k + comms - Recruitment Consultant
Senior / Associate Party Wall Consultant Manchester (hybrid) £50-70K + benefits (Future Regional Lead Opportunity) An established and nationally respected property consultancy is seeking an experienced Senior or Associate Party Wall Consultant to join its Manchester team. This is a leadership-track opportunity offering the chance to play a key role in strengthening and expanding the regional Party Wall service line, while collaborating with colleagues across a wider national network. The successful candidate will deliver high-quality technical advice on complex schemes and progressively take on responsibility for shaping, growing, and ultimately leading the Manchester Party Wall offering. Working closely with senior leadership, you will advise developers, asset managers, institutions, and private clients on complex and high-profile schemes across the North West under the Party Wall etc. Act 1996 and related neighbourly matters. This role combines: Technical expertise Client relationship management Commercial awareness Strategic regional growth involvement Key Responsibilities Acting as Building Owner s, Adjoining Owner s, and Agreed Surveyor under the Party Wall etc. Act 1996 Preparing and serving statutory notices Negotiating and drafting Party Wall Awards Advising on rights of access, boundary matters, and related neighbourly issues Managing multiple instructions across a varied client base Supporting senior leadership on large and complex development schemes Building and maintaining strong client relationships Contributing to fee proposals, budgeting, and commercial performance Supporting marketing and business development initiatives within the Manchester market Mentoring junior team members where appropriate This role offers a clear pathway toward leading the Manchester Party Wall service. Over time, responsibilities will include: Developing and executing regional growth strategy Building local client relationships and referral networks Identifying cross-selling opportunities with complementary disciplines Supporting recruitment and team development Taking ownership of regional revenue performance We are seeking a confident and commercially aware consultant with strong technical capability and clear leadership potential. Demonstrable experience acting under the Party Wall etc. Act 1996 Experience drafting and negotiating Party Wall Awards Strong client communication and negotiation skills Commercial awareness and fee management experience Ability to manage workload independently Experience advising on wider neighbourly matters (e.g., access licences, consultancy reports) MRICS qualified (or working towards qualification with substantial relevant experience) What s on Offer Exposure to complex, high-profile development schemes Direct mentorship from senior leadership Clear leadership pathway within the Manchester market Competitive salary and benefits package Ongoing continued professional development If you are looking for a role that combines technical excellence, commercial influence, and a clear pathway to regional leadership, this opportunity offers the platform to take the next step in your career. Flexible and remote working 3 days office / site and 2 days from home 25 days holiday per annum plus 8 public holidays Immediate cover under our Life Insurance scheme Auto-enrolment defined contribution pension scheme with 4% company contribution Interest free travel loan after completion of probation period Cycle to work scheme Employee Assistance Programme (EAP) Enhanced maternity and paternity leave
Feb 27, 2026
Full time
Senior / Associate Party Wall Consultant Manchester (hybrid) £50-70K + benefits (Future Regional Lead Opportunity) An established and nationally respected property consultancy is seeking an experienced Senior or Associate Party Wall Consultant to join its Manchester team. This is a leadership-track opportunity offering the chance to play a key role in strengthening and expanding the regional Party Wall service line, while collaborating with colleagues across a wider national network. The successful candidate will deliver high-quality technical advice on complex schemes and progressively take on responsibility for shaping, growing, and ultimately leading the Manchester Party Wall offering. Working closely with senior leadership, you will advise developers, asset managers, institutions, and private clients on complex and high-profile schemes across the North West under the Party Wall etc. Act 1996 and related neighbourly matters. This role combines: Technical expertise Client relationship management Commercial awareness Strategic regional growth involvement Key Responsibilities Acting as Building Owner s, Adjoining Owner s, and Agreed Surveyor under the Party Wall etc. Act 1996 Preparing and serving statutory notices Negotiating and drafting Party Wall Awards Advising on rights of access, boundary matters, and related neighbourly issues Managing multiple instructions across a varied client base Supporting senior leadership on large and complex development schemes Building and maintaining strong client relationships Contributing to fee proposals, budgeting, and commercial performance Supporting marketing and business development initiatives within the Manchester market Mentoring junior team members where appropriate This role offers a clear pathway toward leading the Manchester Party Wall service. Over time, responsibilities will include: Developing and executing regional growth strategy Building local client relationships and referral networks Identifying cross-selling opportunities with complementary disciplines Supporting recruitment and team development Taking ownership of regional revenue performance We are seeking a confident and commercially aware consultant with strong technical capability and clear leadership potential. Demonstrable experience acting under the Party Wall etc. Act 1996 Experience drafting and negotiating Party Wall Awards Strong client communication and negotiation skills Commercial awareness and fee management experience Ability to manage workload independently Experience advising on wider neighbourly matters (e.g., access licences, consultancy reports) MRICS qualified (or working towards qualification with substantial relevant experience) What s on Offer Exposure to complex, high-profile development schemes Direct mentorship from senior leadership Clear leadership pathway within the Manchester market Competitive salary and benefits package Ongoing continued professional development If you are looking for a role that combines technical excellence, commercial influence, and a clear pathway to regional leadership, this opportunity offers the platform to take the next step in your career. Flexible and remote working 3 days office / site and 2 days from home 25 days holiday per annum plus 8 public holidays Immediate cover under our Life Insurance scheme Auto-enrolment defined contribution pension scheme with 4% company contribution Interest free travel loan after completion of probation period Cycle to work scheme Employee Assistance Programme (EAP) Enhanced maternity and paternity leave
Jonathan Lee Recruitment Ltd
Hartlebury, Worcestershire
About the Role We are seeking an ambitious, results-driven Sales Manager to lead and execute a high-value, long-term sales strategy across the UK and Ireland. A true hunter role focused on identifying, pursuing, and winning complex, multi-stakeholder deals with extended sales cycles. If you thrive on building pipelines from scratch, navigating procurement processes, influencing decision-makers, and closing strategic contracts, this role offers significant long-term career progression. The sales cycle can be long and requires persistence, resilience. You must be comfortable working on tenders, bids, and framework agreements while building trusted relationships at senior levels. Key Responsibilities Develop and execute a UK & Ireland sales strategy to achieve revenue and growth targets Own and manage the full sales pipeline, forecasting and reporting Identify, target, and win new business opportunities Lead complex, long-term sales cycles including tenders, bids, and framework submissions Conduct frequent face-to-face client meetings Build strong relationships with senior stakeholders and decision-makers Drive account growth within existing customers Manage and develop a team of 3. Oversee marketing activity delivered by an in-house assistant and external digital agency Align marketing campaigns with sales objectives What We re Looking For We want a true sales hunter someone who: Has proven success in long sales cycles and complex deal environments Is comfortable targeting senior stakeholders within structured organisations Understands procurement processes and public sector frameworks Is highly resilient and persistent Can build a sales function strategically, not just tactically Proven track record in B2B sales management Experience delivering revenue growth Strong negotiation, presentation, and closing skills Commercially astute Willingness to travel Highly Desirable Backgrounds Experience in one or more of the following sectors would be advantageous: Infrastructure Electrical Construction Transport or traffic-related services Public sector or local authority sales What s On Offer £50,000 £60,000 basic salary Company car or allowance 22 days holiday rising with time served Healthcare & Pension Hybrid working Clear progression pathway Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 27, 2026
Full time
About the Role We are seeking an ambitious, results-driven Sales Manager to lead and execute a high-value, long-term sales strategy across the UK and Ireland. A true hunter role focused on identifying, pursuing, and winning complex, multi-stakeholder deals with extended sales cycles. If you thrive on building pipelines from scratch, navigating procurement processes, influencing decision-makers, and closing strategic contracts, this role offers significant long-term career progression. The sales cycle can be long and requires persistence, resilience. You must be comfortable working on tenders, bids, and framework agreements while building trusted relationships at senior levels. Key Responsibilities Develop and execute a UK & Ireland sales strategy to achieve revenue and growth targets Own and manage the full sales pipeline, forecasting and reporting Identify, target, and win new business opportunities Lead complex, long-term sales cycles including tenders, bids, and framework submissions Conduct frequent face-to-face client meetings Build strong relationships with senior stakeholders and decision-makers Drive account growth within existing customers Manage and develop a team of 3. Oversee marketing activity delivered by an in-house assistant and external digital agency Align marketing campaigns with sales objectives What We re Looking For We want a true sales hunter someone who: Has proven success in long sales cycles and complex deal environments Is comfortable targeting senior stakeholders within structured organisations Understands procurement processes and public sector frameworks Is highly resilient and persistent Can build a sales function strategically, not just tactically Proven track record in B2B sales management Experience delivering revenue growth Strong negotiation, presentation, and closing skills Commercially astute Willingness to travel Highly Desirable Backgrounds Experience in one or more of the following sectors would be advantageous: Infrastructure Electrical Construction Transport or traffic-related services Public sector or local authority sales What s On Offer £50,000 £60,000 basic salary Company car or allowance 22 days holiday rising with time served Healthcare & Pension Hybrid working Clear progression pathway Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Feb 27, 2026
Full time
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Team Lead Inside Sales (Renewals) Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role Working in a fast-paced environment, the Team Lead is responsible for driving team performance in the sale and renewal of data and license subscriptions to increase revenue growth and achieve sales targets. This role combines individual contribution with team leadership. You will lead by example, ensuring the team is knowledgeable about the full range of solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely and accurate quotations and that processes are effectively managed through to invoicing. What you ll be doing Team Leadership & Coaching Lead, motivate, and support a team of Inside Sales?Managers?focused on subscription renewals Provide regular coaching, feedback, and development to improve sales capability and negotiation skills Monitor individual and team performance against renewal and revenue targets Support onboarding and training of new team members Act as an escalation point for complex renewals and negotiations Sales & Renewal Management Oversee the renewal and negotiation of subscription contracts across the team Ensure renewal opportunities are managed proactively to maximize retention and revenue growth Partner closely with New Business Sales Teams to identify and drive upsell opportunities Support key or strategic renewal accounts where required Process & Performance Management Ensure subscription renewal activities are processed accurately and in line with defined processes and systems Monitor the accurate and timely tracking of renewal performance and retention data Review reporting metrics and provide insights to Sales Management Drive CRM compliance and data accuracy within the team Cross-Functional Collaboration Work with global teams to align processes and establish pricing guidelines Communicate field feedback, customer trends, and renewal risks to leadership Support initiatives to improve efficiency, retention, and customer experience What we re looking for Proven track record of success in meeting or exceeding sales targets, particularly in renewals or subscription-based environments Previous experience mentoring, coaching, or informally leading others preferred Strong communication skills, both written and verbal Excellent negotiation and customer relationship skills Strong time management and organizational abilities Detail-oriented with the ability to manage deadlines in a fast-paced environment Comfortable working with data, reporting tools, and CRM systems Success in this role looks like Consistent team achievement of renewal and revenue targets High customer retention and subscription growth Accurate forecasting and reporting Strong team engagement and performance improvement Efficient, compliant renewal processes In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Feb 27, 2026
Full time
Team Lead Inside Sales (Renewals) Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role Working in a fast-paced environment, the Team Lead is responsible for driving team performance in the sale and renewal of data and license subscriptions to increase revenue growth and achieve sales targets. This role combines individual contribution with team leadership. You will lead by example, ensuring the team is knowledgeable about the full range of solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely and accurate quotations and that processes are effectively managed through to invoicing. What you ll be doing Team Leadership & Coaching Lead, motivate, and support a team of Inside Sales?Managers?focused on subscription renewals Provide regular coaching, feedback, and development to improve sales capability and negotiation skills Monitor individual and team performance against renewal and revenue targets Support onboarding and training of new team members Act as an escalation point for complex renewals and negotiations Sales & Renewal Management Oversee the renewal and negotiation of subscription contracts across the team Ensure renewal opportunities are managed proactively to maximize retention and revenue growth Partner closely with New Business Sales Teams to identify and drive upsell opportunities Support key or strategic renewal accounts where required Process & Performance Management Ensure subscription renewal activities are processed accurately and in line with defined processes and systems Monitor the accurate and timely tracking of renewal performance and retention data Review reporting metrics and provide insights to Sales Management Drive CRM compliance and data accuracy within the team Cross-Functional Collaboration Work with global teams to align processes and establish pricing guidelines Communicate field feedback, customer trends, and renewal risks to leadership Support initiatives to improve efficiency, retention, and customer experience What we re looking for Proven track record of success in meeting or exceeding sales targets, particularly in renewals or subscription-based environments Previous experience mentoring, coaching, or informally leading others preferred Strong communication skills, both written and verbal Excellent negotiation and customer relationship skills Strong time management and organizational abilities Detail-oriented with the ability to manage deadlines in a fast-paced environment Comfortable working with data, reporting tools, and CRM systems Success in this role looks like Consistent team achievement of renewal and revenue targets High customer retention and subscription growth Accurate forecasting and reporting Strong team engagement and performance improvement Efficient, compliant renewal processes In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly. As an Office Administrator, you will work closely with Partners, Managers, and the wider team, playing a key role in the day-to-day running of the office while delivering a professional and welcoming experience for clients. This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator. The Role Acting as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison Supporting the full client lifecycle as an Office Administrator, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines Managing client documentation and compliance processes, including anti-money laundering checks, using a variety of bespoke software systems Providing company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships Delivering day-to-day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post Supporting the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices Answering incoming calls and dealing with queries from clients, colleagues, potential clients, and other stakeholders Liaising with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly This is a fantastic opportunity to join a supportive, professional, and client-focused firm as an Office Administrator, where the role is a genuinely valued part of the wider business. You'll work closely with senior stakeholders, gain exposure to a broad range of activities across the practice, and be trusted with responsibility from day one. The role offers variety, autonomy, and the chance to develop your skills within a high-quality accountancy environment, making it ideal for someone who enjoys being organised, proactive, and at the centre of a busy office. For more information or a confidential discussion, please contact Annie at NXTGEN.
Feb 27, 2026
Full time
NXTGEN is delighted to be working with a fantastic and highly regarded firm based in Colchester to recruit an Office Administrator for their growing team. This is a pivotal Office Administrator role within the business and office, perfect for someone who enjoys being at the heart of operations and ensuring the office runs smoothly. As an Office Administrator, you will work closely with Partners, Managers, and the wider team, playing a key role in the day-to-day running of the office while delivering a professional and welcoming experience for clients. This opportunity is particularly well suited to someone with experience in an accountancy practice or financial services environment, where strong organisation, attention to detail, the ability to juggle multiple tasks, and excellent customer service are essential for a successful Office Administrator. The Role Acting as front of house as the Office Administrator, maintaining a professional and welcoming environment for clients, organising meetings and hospitality, and managing client liaison Supporting the full client lifecycle as an Office Administrator, from onboarding new clients on internal systems to submitting final accounts to Companies House and HMRC, including managing critical client deadlines Managing client documentation and compliance processes, including anti-money laundering checks, using a variety of bespoke software systems Providing company secretarial services, including filing confirmation statements, preparing dividend vouchers, and processing changes to company details and directorships Delivering day-to-day office and administrative support, including copying, scanning, binding, electronic filing, compiling standard correspondence, and managing incoming and outgoing post Supporting the electronic filing of accounts and tax returns, arranging internal and external meetings, and assisting with the billing process by issuing invoices Answering incoming calls and dealing with queries from clients, colleagues, potential clients, and other stakeholders Liaising with internal teams such as facilities, database, and marketing to ensure client information is accurate and business development activity runs smoothly This is a fantastic opportunity to join a supportive, professional, and client-focused firm as an Office Administrator, where the role is a genuinely valued part of the wider business. You'll work closely with senior stakeholders, gain exposure to a broad range of activities across the practice, and be trusted with responsibility from day one. The role offers variety, autonomy, and the chance to develop your skills within a high-quality accountancy environment, making it ideal for someone who enjoys being organised, proactive, and at the centre of a busy office. For more information or a confidential discussion, please contact Annie at NXTGEN.
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 27, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
National Account Manager - Remote Location : Home-based with requirement to travel to customers/office when required Salary : £50,000k per annum, DOE + Benefits Package Contract : Full-Time Permanent Drive Growth. Reignite Relationships. Protect Margin! We re recruiting a commercially astute National Account Manager to manage and grow a portfolio of key customer accounts across Sirane s absorbency and specialist packaging product ranges. This role combines strategic account development with a defined focus on re-engaging dormant accounts and winning back previously lost customers turning historic relationships into sustainable, profitable partnerships. If you thrive on commercial ownership, disciplined margin management, and structured account growth, this is an opportunity to make measurable impact. The Opportunity Reporting to the Sales Director, you will act as the primary commercial interface between Sirane and its customers ensuring alignment between customer demand, operational capability, service delivery and profitability. You will take ownership of: Account Growth & Development • Managing a portfolio of national retail, food manufacturing, processor and specialist sector accounts • Driving profitable growth across absorbency and specialist packaging ranges • Identifying cross-sell and up-sell opportunities • Creating structured account development plans for key customers • Dormant Account Re-Engagement & Win-Back • Identifying accounts with no trade in 12+ months • Developing structured reactivation strategies • Presenting targeted commercial proposals aligned to current capability • Converting historic relationships into sustainable repeat business • Reporting quarterly on pipeline and conversion performance Commercial & Margin Discipline • Protecting and growing gross margin through disciplined pricing • Leading price reviews in line with raw material movements • Ensuring new and reactivated business meets agreed commercial thresholds NPD & Innovation Conversion • Partnering with customers on new product development opportunities • Ensuring effective qualification prior to sampling • Driving strong conversion from trial to commercial launch Forecasting & Operational Alignment • Delivering accurate rolling 12-month forecasts • Collaborating cross-functionally with Customer Service, Operations and Procurement • Supporting stock management and minimising obsolescence risk What We re Looking For You will bring: • Experience managing national accounts within packaging, food manufacturing or absorbency sectors • A proven track record of account growth and retention • Strong commercial acumen and margin awareness • Experience handling complex customer requirements • Robust forecasting discipline and CRM capability • Excellent negotiation and stakeholder management skills • A clean driving licence and willingness to travel nationally About You You are: • Commercially sharp and analytically minded • Confident re-engaging lapsed or challenging relationships • Structured in your approach to pipeline and account planning • Resilient, proactive and performance-driven • Comfortable working cross-functionally to deliver results • Customer-focused but disciplined in execution Why Join Us • This is a visible, growth-critical role within the commercial team, offering: • Strategic ownership of key national accounts • Autonomy with accountability • Exposure across retail and food manufacturing sectors • A strong focus on profitable, sustainable growth If you re ready to take ownership of a national portfolio while driving win-back strategy and disciplined commercial performance, we d welcome your application! No agencies please.
Feb 27, 2026
Full time
National Account Manager - Remote Location : Home-based with requirement to travel to customers/office when required Salary : £50,000k per annum, DOE + Benefits Package Contract : Full-Time Permanent Drive Growth. Reignite Relationships. Protect Margin! We re recruiting a commercially astute National Account Manager to manage and grow a portfolio of key customer accounts across Sirane s absorbency and specialist packaging product ranges. This role combines strategic account development with a defined focus on re-engaging dormant accounts and winning back previously lost customers turning historic relationships into sustainable, profitable partnerships. If you thrive on commercial ownership, disciplined margin management, and structured account growth, this is an opportunity to make measurable impact. The Opportunity Reporting to the Sales Director, you will act as the primary commercial interface between Sirane and its customers ensuring alignment between customer demand, operational capability, service delivery and profitability. You will take ownership of: Account Growth & Development • Managing a portfolio of national retail, food manufacturing, processor and specialist sector accounts • Driving profitable growth across absorbency and specialist packaging ranges • Identifying cross-sell and up-sell opportunities • Creating structured account development plans for key customers • Dormant Account Re-Engagement & Win-Back • Identifying accounts with no trade in 12+ months • Developing structured reactivation strategies • Presenting targeted commercial proposals aligned to current capability • Converting historic relationships into sustainable repeat business • Reporting quarterly on pipeline and conversion performance Commercial & Margin Discipline • Protecting and growing gross margin through disciplined pricing • Leading price reviews in line with raw material movements • Ensuring new and reactivated business meets agreed commercial thresholds NPD & Innovation Conversion • Partnering with customers on new product development opportunities • Ensuring effective qualification prior to sampling • Driving strong conversion from trial to commercial launch Forecasting & Operational Alignment • Delivering accurate rolling 12-month forecasts • Collaborating cross-functionally with Customer Service, Operations and Procurement • Supporting stock management and minimising obsolescence risk What We re Looking For You will bring: • Experience managing national accounts within packaging, food manufacturing or absorbency sectors • A proven track record of account growth and retention • Strong commercial acumen and margin awareness • Experience handling complex customer requirements • Robust forecasting discipline and CRM capability • Excellent negotiation and stakeholder management skills • A clean driving licence and willingness to travel nationally About You You are: • Commercially sharp and analytically minded • Confident re-engaging lapsed or challenging relationships • Structured in your approach to pipeline and account planning • Resilient, proactive and performance-driven • Comfortable working cross-functionally to deliver results • Customer-focused but disciplined in execution Why Join Us • This is a visible, growth-critical role within the commercial team, offering: • Strategic ownership of key national accounts • Autonomy with accountability • Exposure across retail and food manufacturing sectors • A strong focus on profitable, sustainable growth If you re ready to take ownership of a national portfolio while driving win-back strategy and disciplined commercial performance, we d welcome your application! No agencies please.
Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go to market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do Lead high touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up sells on a one to one and one to many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one to many scaled programs for second tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth stage startups What does the hiring process look like? 30 minute introductory phone call with a member of our Talent team 30 minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30 minute closing conversation with our CEO Offer stage
Feb 27, 2026
Full time
Attio is on a mission to redefine CRM for the AI era. We're building the first AI-native CRM - designed for the most ambitious go to market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. What you'll do Lead high touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up sells on a one to one and one to many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one to many scaled programs for second tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth stage startups What does the hiring process look like? 30 minute introductory phone call with a member of our Talent team 30 minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30 minute closing conversation with our CEO Offer stage
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Feb 27, 2026
Full time
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Area Sales Manager M62 Corridor Remote, Field-Based Basic Salary: From £40,000 DOE Bonus: Up to £10,000 linked directly to area profit Contract: Full-time, permanent This is a territory role with real upside Barco Sales are looking for an experienced Area Sales Manager to take full ownership of a growing territory across the M62 corridor. This region has been actively developed over the last three years and is now primed for its next phase. The foundations are in place. The opportunity now is to build, protect and grow the area with a commercially sharp sales professional who knows how to turn potential into profit. If you like being trusted with a patch, backed properly, and rewarded for performance, this role will suit you perfectly. The opportunity A live territory with existing customers and clear headroom for growth Autonomy to manage and grow your area, supported by established commercial structures Direct support from an experienced Head of Sales, not micromanagement Bonus linked to profit , not just activity or volume Long-term opportunity in a stable, growing business This is a remote, field-based role , so you must be comfortable planning your own diary, prioritising accounts and driving performance without being chased. What you ll be responsible for Growing revenue and profit across your assigned region Developing long-term relationships with key customers Winning new business and increasing share of spend Managing your pipeline, forecasting accurately and closing deals Identifying opportunities competitors miss Representing the business professionally in the market What we re looking for Proven experience in field or area sales Industry experience strongly preferred A self-starter who enjoys autonomy and accountability Strong commercial awareness and negotiation skills Confident managing a territory remotely Full UK driving licence What s on offer Competitive basic salary from £40,000 Up to £10,000 bonus based on area profit Company car, laptop and mobile 20 days holiday rising to 25 plus bank holidays Pension, life insurance and staff discounts Clear support and progression under a strong sales leader Why this role stands out This is not a maintenance role and it s not a start-from-scratch patch. It s a growth territory that needs an experienced sales professional who knows how to maximise opportunity, build relationships and deliver results. If you want ownership, autonomy and earnings that reflect your performance, this is worth a conversation. Apply now to find out more. Right to work in the UK required. No agencies please. Other Skills Include: Area Sales Manager, Field Sales, Regional Sales Manager, Sales Executive, Business Development Manager, Territory Manager, Plumbing Sales, Heating Sales, M62 Sales Jobs, Remote Sales Role, Field-Based Sales, B2B Sales, Account Manager
Feb 27, 2026
Full time
Area Sales Manager M62 Corridor Remote, Field-Based Basic Salary: From £40,000 DOE Bonus: Up to £10,000 linked directly to area profit Contract: Full-time, permanent This is a territory role with real upside Barco Sales are looking for an experienced Area Sales Manager to take full ownership of a growing territory across the M62 corridor. This region has been actively developed over the last three years and is now primed for its next phase. The foundations are in place. The opportunity now is to build, protect and grow the area with a commercially sharp sales professional who knows how to turn potential into profit. If you like being trusted with a patch, backed properly, and rewarded for performance, this role will suit you perfectly. The opportunity A live territory with existing customers and clear headroom for growth Autonomy to manage and grow your area, supported by established commercial structures Direct support from an experienced Head of Sales, not micromanagement Bonus linked to profit , not just activity or volume Long-term opportunity in a stable, growing business This is a remote, field-based role , so you must be comfortable planning your own diary, prioritising accounts and driving performance without being chased. What you ll be responsible for Growing revenue and profit across your assigned region Developing long-term relationships with key customers Winning new business and increasing share of spend Managing your pipeline, forecasting accurately and closing deals Identifying opportunities competitors miss Representing the business professionally in the market What we re looking for Proven experience in field or area sales Industry experience strongly preferred A self-starter who enjoys autonomy and accountability Strong commercial awareness and negotiation skills Confident managing a territory remotely Full UK driving licence What s on offer Competitive basic salary from £40,000 Up to £10,000 bonus based on area profit Company car, laptop and mobile 20 days holiday rising to 25 plus bank holidays Pension, life insurance and staff discounts Clear support and progression under a strong sales leader Why this role stands out This is not a maintenance role and it s not a start-from-scratch patch. It s a growth territory that needs an experienced sales professional who knows how to maximise opportunity, build relationships and deliver results. If you want ownership, autonomy and earnings that reflect your performance, this is worth a conversation. Apply now to find out more. Right to work in the UK required. No agencies please. Other Skills Include: Area Sales Manager, Field Sales, Regional Sales Manager, Sales Executive, Business Development Manager, Territory Manager, Plumbing Sales, Heating Sales, M62 Sales Jobs, Remote Sales Role, Field-Based Sales, B2B Sales, Account Manager
We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan
Feb 27, 2026
Full time
We're seeking a driven and detail-oriented Customer Success Manager to own and lead Enterprise customer relationships with confidence and creativity. In this role, you'll take charge of roughly 20 accounts, ensuring every detail is managed and every interaction delivers value. You'll collaborate with analysts, product, engineering, and business teams to help customers fully adopt Novisto, achieve their goals, and grow their partnership with us. If you excel at steering calls, driving next steps, and thinking outside the box to solve challenges, we'd love to have you on the team! Your Responsibilities Will Include: Collaborate to Define Success: Partner with enterprise-level customers to establish clear objectives, milestones, and metrics aligned with their goals, ensuring shared accountability for achieving meaningful outcomes. Operate with a "One Team" Mentality: Champion internal collaboration and alignment to drive exceptional results for your customers. Work closely with ESG Implementation, ESG Adoption Services, Product, and other teams to ensure we operate in lockstep and deliver the best possible outcomes. Build Strategic Relationships: Develop strong, trusted relationships with customers by deeply understanding their evolving business priorities and ESG goals. Focus on multi-threading accounts and fostering strong executive-level connections. Drive Platform Engagement: Lead initiatives that expand platform adoption and deepen customer satisfaction, such as tailored training, enablement programs, internal marketing campaigns, and evangelism efforts. Lead Commercial Outcomes: Own all renewal and expansion efforts, focusing on delivering meaningful customer value. Ensure renewals are secured ahead of deadlines and captured in the CRM. Proactively lead renewal conversations, identify opportunities to enhance customer value, and manage expansion efforts end-to-end, with support from CS leadership as needed. Manage Projects with Precision: Oversee customer projects from start to finish, including scope, deliverables, timelines, and communication. Anticipate challenges and coordinate cross-functional solutions to ensure success. Deliver Seamless Onboarding: Partner with the ESG Implementation Services team to deliver comprehensive training, equipping customers with the knowledge and confidence to fully leverage Novisto's platform. Showcase Impact: Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. What we are looking for: 3+ years of relevant work experience in Customer Success or Account Management teams Deep caring about customers and a natural ability to empathize with and advocate for them; Passion for the ESG industry; Strong communication and presentation skills in English and a second language (French, Spanish or German) (bilingualism required) Ability to independently prioritize work and autonomously manage a large workload; Track record of excellence; demonstrated excellence in work; Structured and analytical approach to any work plan; Entrepreneurial approach to testing hypotheses and quickly iterating on ideas; Startup, software development industry, and/or SaaS experience (Preferred) What we offer: Join an early-stage, well-financed company Advance Novisto's purpose of contributing to the sustainability of the economy, environment, and society by empowering companies to make better decisions and disclosures through our ESG data management software Contribute your knowledge and insights to increase awareness and knowledge of sustainability Flexible schedules Stock option plan
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Feb 27, 2026
Full time
PATI Group is an agency driven by a mindset of discipline and a commitment to the sustainable growth of both our people and our business. We specialize in strategy, promotion, and operational systems to solve scaling challenges for E-commerce clients in the US and European markets. At PATI, you will discover the value of a customer centric Customer Experience team that thinks critically, executes effectively, and takes full ownership of results. We offer a culture defined by discipline and exceptional career opportunities for talents ready to achieve a breakthrough in their professional journey. JOB SUMMARY We are looking for a detail oriented and customer focused Customer Service Executive to handle daily customer support operations and contribute to improving service efficiency as we scale. In the short term, this role plays a key part in ensuring smooth operations as our order volume grows. In the long run, this position is considered a key talent pipeline for automation, process optimization, and leadership roles within the Customer Experience team. You will work closely with the Customer Experience Manager and cross functional teams to deliver timely, accurate, and high quality support across multiple channels. KEY ROLE & RESPONSIBILITIES Manage and resolve daily customer service tickets across email, chat, and/or ticketing systems. Respond to customer inquiries regarding orders, payments, shipping, returns, refunds, and product information. Ensure all tickets are handled within defined SLA timelines. Escalate complex or sensitive cases to relevant teams when necessary. 2. Operational Efficiency & Process Improvement: Identify recurring issues and customer pain points from support tickets. Provide feedback and suggestions to improve workflows, SOPs, and customer experience. Maintain accurate records of customer interactions and case resolutions. Assist in updating FAQs, macros, and internal documentation. Work closely with Operations, Fulfillment, and Marketing teams to resolve customer issues efficiently. Communicate clearly and professionally with customers at all times. Support cross functional initiatives aimed at improving service quality. REQUIREMENTS & QUALIFICATIONS Proven experience in customer service, customer support, or a similar role (e commerce experience is a plus) Strong written communication skills with a customer first mindset Ability to handle a high volume of tickets while maintaining accuracy and professionalism Good organizational skills and attention to detail Familiarity with CRM Gorgias is an advantage Ability to work independently and manage priorities effectively SKILLS & COMPETENCIES Customer empathy and problem solving ability Time management and multitasking skills Process oriented thinking with a continuous improvement mindset Ability to remain calm and professional in high pressure situations Language skills: Native in Vietnamese and Fluent in English (written and spoken). WHY YOU WILL LOVE WORKING AT PATI? You are not just answering tickets : Here, you are empowered to think critically, solve problems creatively, and contribute directly to customer retention, LTV, and brand love. You'll grow beyond support into a true CX leader. Be part of a strategic transformation : You'll be part of a core team reshaping how we do Customer Experience from the ground up - building systems, playbooks, and processes that scale. See your work fuel business growth : At PATI Group, CX is a profit center. Your insights, ideas, and execution will directly influence how we grow from an early stage brand to a $100M+ business. COMPENSATION & BENEFITS Compensation: 10.000.000 - 14.000.000 Gross VND/month + incentive based on performance (negotiate). Career Growth: Fast track promotion opportunities, including a path to CX Leader. Professional Development: Gain access to the latest AI tools, automation technologies, and advanced CRM systems to stay ahead in delivering exceptional customer experiences. Workplace Culture: Join a dynamic, innovation driven environment focused on employee success. Additional Benefits: Social insurance, Bảo Việt Insurance, 12 annual leave days per year, 13th month salary, performance bonus, and lots of team building activities. WOKING LOCATION WORKING HOURS Monday - Friday : 8:30 AM - 5:30 PM (1 hour lunch break). Saturday (Culture Day) : 6:30 AM - 9:30 AM (We start our day with a run and a reflective Feedforward session - no meetings, no reports, just real connection.) Make sure you have read and agreed to our working location and hours, including joining our Saturday activities.
Pure Resourcing Solutions Limited
Ashwellthorpe, Norfolk
A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for: Leading the commercial management of key food manufacturing accounts Delivering sales, gross profit and volume targets across a defined portfolio Identifying and converting growth opportunities, including cross-selling and new business Developing structured account plans with clear short-, medium- and long-term objectives Managing customer relationships and acting as the primary commercial contact Overseeing customer-led NPD and EPD projects from concept through to launch Negotiating and securing supply contracts and ensuring full contractual compliance Providing accurate monthly, 6+6 and annual budget forecasts Representing the business at customer meetings and relevant industry events About You We are seeking someone with: Strong experience in commercial or account management within food manufacturing Excellent communication, negotiation and presentation skills Proven ability to manage key customer relationships at multiple levels A solid understanding of commercial performance metrics Confidence in managing NPD and EPD projects High levels of self-motivation, credibility and integrity Good working knowledge of Microsoft Excel and PowerPoint This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.
Feb 27, 2026
Full time
A well-established and respected food manufacturing business is seeking an experienced Account Manager to join its commercial leadership team. This is an excellent opportunity for a driven commercial professional to take ownership of a significant customer portfolio, lead strategic account development, and deliver profitable growth across a broad product range. As the recruitment partner for this organisation, we are looking for an individual who combines strong commercial acumen with excellent relationship management skills and a proven track record of success within a fast-paced manufacturing environment. The Role You will be responsible for: Leading the commercial management of key food manufacturing accounts Delivering sales, gross profit and volume targets across a defined portfolio Identifying and converting growth opportunities, including cross-selling and new business Developing structured account plans with clear short-, medium- and long-term objectives Managing customer relationships and acting as the primary commercial contact Overseeing customer-led NPD and EPD projects from concept through to launch Negotiating and securing supply contracts and ensuring full contractual compliance Providing accurate monthly, 6+6 and annual budget forecasts Representing the business at customer meetings and relevant industry events About You We are seeking someone with: Strong experience in commercial or account management within food manufacturing Excellent communication, negotiation and presentation skills Proven ability to manage key customer relationships at multiple levels A solid understanding of commercial performance metrics Confidence in managing NPD and EPD projects High levels of self-motivation, credibility and integrity Good working knowledge of Microsoft Excel and PowerPoint This is a fantastic opportunity to join a respected, growth-focused food manufacturer where you will have real autonomy, long-term career prospects and the chance to make a significant commercial impact. Please contact Emily at Pure for more information.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Feb 27, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
